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  • Pay in the future should make you think in the present

    - by BuckWoody
    Distributed Computing - and more importantly “-as-a-Service” models of computing have a different cost model. This is something that sounds obvious on the surface but it’s often forgotten during the design and coding phase of a project. In on-premises computing, we’re used to purchasing a server and all of the hardware infrastructure and software licenses needed not only for one project, but several. This is an up-front or “sunk” cost that we consume by running code the organization needs to perform its function. Using a direct connection over wires you’ve already paid for, we don’t often have to think about bandwidth, hits on the data store or the amount of compute we use - we just know more is better. In a pay-as-you-go model, however, each of these architecture decisions has a potential cost impact. The amount of data you store, the number of times you access it, and the amount you send back all come with a charge. The offset is that you don’t buy anything at all up-front, so that sunk cost is freed up. And financial professionals know that money now is worth more than money later. Saving that up-front cost allows you to invest it in other things. It’s not just that you’re using things that now cost money - it’s that the design itself in distributed computing has a cost impact. That can be a really good thing, such as when you dynamically add capacity for paying customers. If you can tie back the cost of a series of clicks to what a user will pay to do so, you can set a profit margin that is easy to track. Here’s a case in point: Assume you are using a large instance in Windows Azure to compute some data that you retrieve from a SQL Azure database. If you don’t monitor the path of the application, you may not know what you are really using. Since you’re paying by the size of the instance, it’s best to maximize it all the time. Recently I evaluated just this situation, and found that downsizing the instance and adding another one where needed, adding a caching function to the application, moving part of the data into Windows Azure tables not only increased the speed of the application, but reduced the cost and more closely tied the cost to the profit. The key is this: from the very outset - the design - make sure you include metrics to measure for the cost/performance (sometimes these are the same) for your application. Windows Azure opens up awesome new ways of doing things, so make sure you study distributed systems architecture before you try and force in the application design you have on premises into your new application structure.

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  • Who Are the BI Users in Your Neighborhood?

    - by [email protected]
    By Brian Dayton on March 19, 2010 10:52 PM Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience. My thoughts brought up more questions than answers such as: Context: - HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? - WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? - WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: - DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? - HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.? Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as a bolt-on...or an integrated part of your daily enterprise processes?

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  • An invitation to join a JDeveloper and ADF productivity clinic (and more!) at KScope

    - by Chris Muir
    Would you like a chance to influence Oracle's decisions on tool usability and productivity? If you're attending ODTUG's Kaleidoscope conference this year in San Antonio, Oracle would like to invite you to participate in our Usability Activity Research and separately our JDeveloper and ADF Productivity Clinics with our experienced user experience teams.  The teams are keen to hear what you have to say about your experiences with our tools in general and specifically JDeveloper and ADF.  The details of each event are described below. Invitation to Usability Activity - Sunday June 24th to Wednesday June 27th Oracle is constantly working on new tools and new features for developers, and invites YOU to become a key part of the process!  As a special addition to Kscope 12, Oracle will be conducting onsite usability research in the Alyssum room, from Sunday June 24 to Wednesday June 27. Usability activities are scheduled ahead of time for participants' convenience.  If you would like to take part, please fill out this form to let us know of the session(s) that you would like to attend and your development experience. You will be emailed with your scheduled session before the start of the conference. JDeveloper and ADF Productivity Clinic - Thursday June 28th Are you concerned that Java, Oracle ADF or JDeveloper is difficult? Is JDeveloper making you jump through hoops?  Do you hate a particular dialog or feature of JDeveloper? Well, come and get things off your chest! Oracle is hosting a product management and user experience clinic where we want to hear about your issues and concerns. What's difficult to use?  What doesn't work the way you want, and how would you want it to work?  What isn't behaving like your current favorite tool?  If we can't help on you the spot, we'll take your feedback and use it to improve the product experience.  A great opportunity to get answers, or get improvements. Drop by the Alyssum room, anytime from 8:30 to 10:30 on Thursday, June 28. We look forward to seeing you at KScope soon! 

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  • Compiling for T4

    - by Darryl Gove
    I've recently had quite a few queries about compiling for T4 based systems. So it's probably a good time to review what I consider to be the best practices. Always use the latest compiler. Being in the compiler team, this is bound to be something I'd recommend But the serious points are that (a) Every release the tools get better and better, so you are going to be much more effective using the latest release (b) Every release we improve the generated code, so you will see things get better (c) Old releases cannot know about new hardware. Always use optimisation. You should use at least -O to get some amount of optimisation. -xO4 is typically even better as this will add within-file inlining. Always generate debug information, using -g. This allows the tools to attribute information to lines of source. This is particularly important when profiling an application. The default target of -xtarget=generic is often sufficient. This setting is designed to produce a binary that runs well across all supported platforms. If the binary is going to be deployed on only a subset of architectures, then it is possible to produce a binary that only uses the instructions supported on these architectures, which may lead to some performance gains. I've previously discussed which chips support which architectures, and I'd recommend that you take a look at the chart that goes with the discussion. Crossfile optimisation (-xipo) can be very useful - particularly when the hot source code is distributed across multiple source files. If you're allowed to have something as geeky as favourite compiler optimisations, then this is mine! Profile feedback (-xprofile=[collect: | use:]) will help the compiler make the best code layout decisions, and is particularly effective with crossfile optimisations. But what makes this optimisation really useful is that codes that are dominated by branch instructions don't typically improve much with "traditional" compiler optimisation, but often do respond well to being built with profile feedback. The macro flag -fast aims to provide a one-stop "give me a fast application" flag. This usually gives a best performing binary, but with a few caveats. It assumes the build platform is also the deployment platform, it enables floating point optimisations, and it makes some relatively weak assumptions about pointer aliasing. It's worth investigating. SPARC64 processor, T3, and T4 implement floating point multiply accumulate instructions. These can substantially improve floating point performance. To generate them the compiler needs the flag -fma=fused and also needs an architecture that supports the instruction (at least -xarch=sparcfmaf). The most critical advise is that anyone doing performance work should profile their application. I cannot overstate how important it is to look at where the time is going in order to determine what can be done to improve it. I also presented at Oracle OpenWorld on this topic, so it might be helpful to review those slides.

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  • BizTalk: Using context for routing

    - by Leonid Ganeline
    [See Sample: Context routing and throttling with orchestration] Imagine the project where most of the routing happens between orchestrations. I.e. routing is mostly between the MessageBox and orchestration with direct endpoints. Imagine also the most of the messages are with the same Message type. Usually in this case messages got the special node only for the routing. For example, the field can be the “Originator” or “Recipient” or “From” or “To”. What wrong is with this approach, it creates the dependency between the message and the message processing. Message “knows” something about Originator or Recipient. So what we can do with it? How can we “colorize” the same message to route it to the different places without changing the message itself? One of the decisions is to use the message context. BizTalk uses the promoted properties for routing.  There are two kinds of the properties: the content properties and the context properties. The content property extracts its value from inside the message, it is a value of the element or attribute. [See MSDN] The context property gets its value from the message environment. It can be the port name that receive this message, it can be the message Id, created by the BizTalk. Context properties look like the headers in the SOAP message. Actually they are not the headers but behave like headers. The context properties are the good match for our case. First, we don’t have to change the message itself to set or change the routing property. The context is stored outside the message body. Second, we don’t have to create the property schema to use the context properties. [See MSDN: How to create Property schema] BizTalk has the predefined schema set for the context properties. [See MSDN: Message Context Properties] Use one of them and that's it. The main purpose of the context properties is working on behalf of the BizTalk internals. But we can read, create and change them. Just do not interfere with BizTalk internals on this way.

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  • What economic books would you suggest for learning about economic valuation of goods and simulations thereof?

    - by Rushyo
    I'm looking to create an economic model for a game based on goods created procedurally. Every natural resource and produced good would be procedurally generated, with certain goods being assigned certain uses. Fakesium might be used for the production of Weapon A and produced from Fakesium factories which use Dilithium and Widgets as reagents, where Widgets are also the product of Foo and Bar The problem is not creating the resources and their various production utlities - but getting the game's AI empires and merchants to (Addendum: somewhat) correctly value the goods according to their scarcity, utility and production costs. I need to create a simulation of goods which allows the various game factions to assign a common value denominator (credits) to each resource, depending on how much its worth to that empire. I see the simulation being something like: "I have a high requirement for Weapon A. Since I don't have much of Fakesium, which is needed for Weapon A - I must have a high demand for Fakesium. If I can acquire Fakesium, devalue it. If not, increase its value - and also increase demand for Dilithium and Widgets too." This is very naive - because it may be much much cheaper for the empire to simply purchase Dilithium and Widgets directly rather than purchasing Fakesium, for example. Another example is two resources might allow the creation of Weapon A (Fakesium and Lieron), so we'd need to consider that. I've been scratching my head over the problem and it keeps growing. By the time the player joins the world, I'd expect enough iterations of this process to have occurred that prices would have largely normalised - and would then only trigger rarely to compensate for major changes (eg. if the player blows up the world's only Foo mine!) Could anyone suggest resources (books, largely) which outline this style of modelling, preferably in the context of simulations? Since this problem would never occur outside fantasy worlds, I figured this is probably the most likely place to find people who have encountered similar problems and I'm sure there's people who know of good places for Games Developers to start looking at less specific economic theory too. Additionally, does anyone know of any developers with blogs whose games or research applications perform similar modelling? EDIT: I think I should underline that I'm not looking for optimal solutions. I'm looking to make the actors impulsive - making rudimentary decisions based on fuzzy inputs about what they care about or don't. I'm aiming to understand the problem area better not derive answers. All the textbooks I've found seem to be about real-world economics or how to solve complex theoretical problems, neither of which are terribly relevant to the actor's decision making.

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  • Business Intelligence goes Big Data

    - by Alliances & Channels Redaktion
    Big Data stellt die nächste große Herausforderung für die IT-Branche dar: Massen von Daten aus immer mehr Quellen – aus sozialen Netzwerken, Telekommunikations- und Weblogs, RFID-Lesern etc. – müssen logisch verknüpft, in Echtzeit integriert und verarbeitet werden. Doch wie sieht es mit der praktischen Umsetzung aus? Eine europaweite Studie von Steria Mummert Consulting zeigt: Lediglich 28 % der Unternehmen haben bereits heute eine übergreifende, abgestimmte Business-Intelligence-Strategie implementiert. Vorherrschend sind BI-Insellösungen, die schon jetzt an den Grenzen ihrer Kapazität arbeiten. Daten werden also bisher nur eingeschränkt als wertschöpfende Ressource genutzt! Das Ergebnis der Studie klingt erschreckend, doch Unternehmen können es zu Ihrem Vorteil nutzen: Wer jetzt das Thema Big Data anpackt, kann sich einen gewinnbringenden Vorsprung vor dem Wettbewerb sichern. Wie sieht die Analyse-Umgebung der Zukunft aus? Wie und wo kann Big Data für den Geschäftserfolg genutzt werden? Antworten darauf liefert die Kunden-Event Reihe von Oracle und dem Oracle Platinum Partner Steria Mummert Consulting: Hier werden Strategien entwickelt, wie Unternehmen mit Information Discovery ihr BI-Potenzial auf dem Weg zur Big Data Schritt für Schritt ausbauen können. Highlights aus München Durchweg positives Feedback haben wir aus München, der ersten Station der Eventreihe am 23.7., erhalten: Nicht nur die tolle Location, das "La Villa" im Bamberger Haus, überzeugte. Die 31 Teilnehmerinnen und Teilnehmer konnten auch inhaltlich eine Menge mitnehmen – unter anderem einen konkreten Vorschlag für ihre eigene Roadmap in Richtung Big Data. Die Ausgangsfrage des Tages lautete – einfach und umfassend zugleich: Wie können wir den Überblick in einer komplexen Welt behalten? Den Status quo in Europa für Business Intelligence präsentierte Steria Mummert Consulting entlang der Europäischen biMA®-Studie 2012/13. Anhand von Anwendungsbeispielen aus ihrer Praxis präsentierten die geladenen Experten von Oracle und Steria Mummert Consulting verschiedene Lösungsansätze. Eine sehr anschauliche Demo zu Endeca zeigte beispielsweise, wie einfach und flexibel ein Dashboard sein kann: Hier gibt es keine vordefinierten Reports, stattdessen können Entscheider die Filter einfach per Drag & Drop verändern und bekommen so einen individuell sturkturierten Überblick über ihre Daten. Einen Ausblick bot die Session zu Oracle Business Analytics für mobile Anwendungen und Real-Time Decisions. Fazit: eine gelungene Mischung aus Überblicks-Informationen und ganz konkreten Ideen für die spezifischen Anwendungsbereiche der Kunden. Die Eventreihe „BI goes Big Data“ macht im August in Hamburg und Frankfurt Station. Die kostenfreie Veranstaltung findet zusammen mit Steria Mummert Consulting statt und richtet sich an Endkunden. In Hamburg am 14.8.2013 – zur AnmeldungIn Frankfurt a.M. am 20.8.2013 – zur Anmeldung

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  • Business Intelligence goes Big Data

    - by Alliances & Channels Redaktion
    Big Data stellt die nächste große Herausforderung für die IT-Branche dar: Massen von Daten aus immer mehr Quellen – aus sozialen Netzwerken, Telekommunikations- und Weblogs, RFID-Lesern etc. – müssen logisch verknüpft, in Echtzeit integriert und verarbeitet werden. Doch wie sieht es mit der praktischen Umsetzung aus? Eine europaweite Studie von Steria Mummert Consulting zeigt: Lediglich 28 % der Unternehmen haben bereits heute eine übergreifende, abgestimmte Business-Intelligence-Strategie implementiert. Vorherrschend sind BI-Insellösungen, die schon jetzt an den Grenzen ihrer Kapazität arbeiten. Daten werden also bisher nur eingeschränkt als wertschöpfende Ressource genutzt! Das Ergebnis der Studie klingt erschreckend, doch Unternehmen können es zu Ihrem Vorteil nutzen: Wer jetzt das Thema Big Data anpackt, kann sich einen gewinnbringenden Vorsprung vor dem Wettbewerb sichern. Wie sieht die Analyse-Umgebung der Zukunft aus? Wie und wo kann Big Data für den Geschäftserfolg genutzt werden? Antworten darauf liefert die Kunden-Event Reihe von Oracle und dem Oracle Platinum Partner Steria Mummert Consulting: Hier werden Strategien entwickelt, wie Unternehmen mit Information Discovery ihr BI-Potenzial auf dem Weg zur Big Data Schritt für Schritt ausbauen können. Highlights aus München Durchweg positives Feedback haben wir aus München, der ersten Station der Eventreihe am 23.7., erhalten: Nicht nur die tolle Location, das "La Villa" im Bamberger Haus, überzeugte. Die 31 Teilnehmerinnen und Teilnehmer konnten auch inhaltlich eine Menge mitnehmen – unter anderem einen konkreten Vorschlag für ihre eigene Roadmap in Richtung Big Data. Die Ausgangsfrage des Tages lautete – einfach und umfassend zugleich: Wie können wir den Überblick in einer komplexen Welt behalten? Den Status quo in Europa für Business Intelligence präsentierte Steria Mummert Consulting entlang der Europäischen biMA®-Studie 2012/13. Anhand von Anwendungsbeispielen aus ihrer Praxis präsentierten die geladenen Experten von Oracle und Steria Mummert Consulting verschiedene Lösungsansätze. Eine sehr anschauliche Demo zu Endeca zeigte beispielsweise, wie einfach und flexibel ein Dashboard sein kann: Hier gibt es keine vordefinierten Reports, stattdessen können Entscheider die Filter einfach per Drag & Drop verändern und bekommen so einen individuell sturkturierten Überblick über ihre Daten. Einen Ausblick bot die Session zu Oracle Business Analytics für mobile Anwendungen und Real-Time Decisions. Fazit: eine gelungene Mischung aus Überblicks-Informationen und ganz konkreten Ideen für die spezifischen Anwendungsbereiche der Kunden. Die Eventreihe „BI goes Big Data“ macht im August in Hamburg und Frankfurt Station. Die kostenfreie Veranstaltung findet zusammen mit Steria Mummert Consulting statt und richtet sich an Endkunden. In Hamburg am 14.8.2013 – zur AnmeldungIn Frankfurt a.M. am 20.8.2013 – zur Anmeldung

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  • Common SOA Problems by C2B2

    - by JuergenKress
    SOA stands for Service Oriented Architecture and has only really come together as a concrete approach in the last 15 years or so, although the concepts involved have been around for longer. Oracle SOA Suite is based around the Service Component Architecture (SCA) devised by the Open SOA collaboration of companies including Oracle and IBM. SCA, as used in SOA suite, is designed as a way to crystallise the concepts of SOA into a standard which ensures that SOA principles like the separation of application and business logic are maintained. Orchestration or Integration? A common thing to see with many people who are beginning to either build a new SOA based infrastructure, or move an old system to be service oriented, is confusion in the purpose of SOA technologies like BPEL and enterprise service buses. For a lot of problems, orchestration tools like BPEL or integration tools like an ESB will both do the job and achieve the right objectives; however it’s important to remember that, although a hammer can be used to drive a screw into wood, that doesn’t mean it’s the best way to do it. Service Integration is the act of connecting components together at a low level, which usually results in a single external endpoint for you to expose to your customers or other teams within your organisation – a simple product ordering system, for example, might integrate a stock checking service and a payment processing service. Process Orchestration, however, is generally a higher level approach whereby the (often externally exposed) service endpoints are brought together to track an end-to-end business process. This might include the earlier example of a product ordering service and couple it with a business rules service and human task to handle edge-cases. A good (but not exhaustive) rule-of-thumb is that integrations performed by an ESB will usually be real-time, whereas process orchestration in a SOA composite might comprise processes which take a certain amount of time to complete, or have to wait pending manual intervention. BPEL vs BPMN For some, with pre-existing SOA or business process projects, this decision is effectively already made. For those embarking on new projects it’s certainly an important consideration for those using Oracle SOA software since, due to the components included in SOA Suite and BPM Suite, the choice of which to buy is determined by what they offer. Oracle SOA suite has no BPMN engine, whereas BPM suite has both a BPMN and a BPEL engine. SOA suite has the ESB component “Mediator”, whereas BPM suite has none. Decisions must be made, therefore, on whether just one or both process modelling languages are to be used. The wrong decision could be costly further down the line. Design for performance: Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: C2B2,SOA best practice,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • The cost of Programmer Team Clustering

    - by MarkPearl
    I recently was involved in a conversation about the productivity of programmers and the seemingly wide range in abilities that different programmers have in this industry. Some of the comments made were reiterated a few days later when I came across a chapter in Code Complete (v2) where it says "In programming specifically, many studies have shown order-of-magnitude differences in the quality of the programs written, the sizes of the programs written, and the productivity of programmers". In line with this is another comment presented by Code Complete when discussing teams - "Good programmers tend to cluster, as do bad programmers". This is something I can personally relate to. I have come across some really good and bad programmers and 99% of the time it turns out the team they work in is the same - really good or really bad. When I have found a mismatch, it hasn't stayed that way for long - the person has moved on, or the team has ejected the individual. Keeping this in mind I would like to comment on the risks an organization faces when forcing teams to remain together regardless of the mix. When you have the situation where someone is not willing to be part of the team but still wants to get a pay check at the end of each month, it presents some interesting challenges and hard decisions to make. First of all, when this occurs you need to give them an opportunity to change - for someone to change, they need to know what the problem is and what is expected. It is unreasonable to expect someone to change but have not indicated what they need to change and the consequences of not changing. If after a reasonable time of an individual being aware of the problem and not making an effort to improve you need to do two things... Follow through with the consequences of not changing. Consider the impact that this behaviour will have on the rest of the team. What is the cost of not following through with the consequences? If there is no follow through, it is often an indication to the individual that they can continue their behaviour. Why should they change if you don't care enough to keep your end of the agreement? In many ways I think it is very similar to the "Broken Windows" principles – if you allow the windows to break and don’t fix them, more will get broken. What is the cost of keeping them on? When keeping a disruptive influence in a team you risk loosing the good in the team. As Code Complete says, good and bad programmers tend to cluster - they have a tendency to keep this balance - if you are not going to help keep the balance they will. The cost of not removing a disruptive influence is that the good in the team will eventually help you maintain the clustering themselves by leaving.

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  • Arçelik A.S. Uses Advanced Analytics to Improve Product Development

    - by Sylvie MacKenzie, PMP
    "Oracle’s Primavera P6 Enterprise Project Portfolio Management’s advanced analytics gives us better insight into the product development process by helping us to identify potential roadblocks.” – Iffet Iyigun Meydanli, Innovation and System Development Manager, R&D Center, Arçelik A.S. Founded in 1955, Arçelik A.S. is now the leading household appliance manufacturer in Turkey, and the third-largest household appliance company in Europe. It operates 14 production facilities in five countries (Turkey, Romania, Russia, China, and South Africa), with international sales and marketing offices in 20 countries. Additionally, the company manages 10 brands (Arçelik, Beko, Grundig, Blomberg, Elektrabregenz, Arctic, Leisure, Flavel, Defy, and Altus). The company has a household presence in more than 100 countries, including China and the United States. Arçelik’s Beko brand is among the top-10 household appliance brands in world, as a market leader for refrigerators, freezers, and washing machines in the United Kingdom. Arçelik implemented Oracle’s Primavera P6 Enterprise Project Portfolio Management for improved management of its design and manufacturing projects. With the solution, Arelik has improved its research and development (R&D) with the ability to evaluate technology risks when planning its projects. Also, it is now more easy to make plans for several locations, monitor all resources, and plan for future projects.  Challenges Improve monitoring of R&D resources?including human resources and critical laboratory equipment?to optimize management of the company’s R&D project portfolio Establish a transparent project platform to enable better product and process planning, gain insight into product performance, and facilitate advanced analytics that support R&D and overall business decisions Identify potential roadblocks for better risk management Solutions Worked with Oracle Partner PRM to implement Oracle’s Primavera P6 Enterprise Project Portfolio Management to manage the entire household-appliance, R&D project portfolio lifecycle, enabling managers and project leaders to better track and monitor resources and deliverables in real time Improved risk analysis and evaluation abilities for R&D projects Supported long-term planning needs Used advanced reporting features to capture data needed for budgeting and other project details, including employee performance evaluations Improved monitoring abilities and insight into the overall performance of products postproduction Enabled flexible, fast, and customized reporting with the P6 dashboard on a centralized platform to meet custom reporting needs for project leaders and support on-time and on-budget deliverables Integrated with other corporate departments, such as accounts payable, to upload project invoice data into the Primavera solution and the company’s e-mail system, so that project leaders will be alerted about milestones and other project related information Partner“Oracle Partner PRM provided us with a quick, reliable, and solution-focused approach to its support,” said Iffet Iyigun Meydanli, innovation and system development manager, R&D Center, Arçelik A.S. “The company’s service covered the entire spectrum of our needs, including implementation, training, configuration, problem solving, and integration.”

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  • Avoiding the Black Hole of Leads

    - by Charles Knapp
    Sales says, "Marketing doesn’t deliver enough qualified leads. So, we generate 90% of our own leads." Meanwhile, Marketing says, "We generate most of the leads. But, Sales doesn’t contact them quickly enough, while the lead is still interested." According to Sirius Decisions: Up to 90% of leads never make it to closure Sales works on only 11% of the leads supplied by Marketing Only 18% of the leads Sales accepts convert to opportunities Yet, 45% of prospects typically buy a product from someone within 12 months The root cause of these commonplace complaints is a disconnect between the funnels of marketing and sales. Unfortunately, we often see companies with an assortment of poorly integrated marketing tools. It takes too long and too many people to move the data around, scrub it, upload it from one system to another, and get it routed to the right sales teams. As a result, leads fall through the cracks, contextual information is lost, and by the time sales actually contacts a customer it may be too late. Sales automation alone is not enough. Marketing automation (including social) is not enough. Sales and Marketing must work together. It’s time to connect the silos of marketing and sales pipelines and analytics. It’s time for integrated Sales and Marketing automation. Integrated pipelines improve lead quality and timeliness. Marketing systems can track a rich set of contextual information about a prospect–self-disclosed information about interests, content viewed, and so on. This insight can equip the sales rep with rich information to make a face-to-face conversation more relevant and more likely to convert to the next stage in the sales process. Integrated lead to revenue (LTR) management provides end-to-end visibility, enabling the company to measure what is working. Marketing can measure its impact on revenue and other business outcomes, and sales can harness and redirect marketing investments to areas where they most help achieve sales objectives. It’s a win-win play. Marketing delivers more leads that are qualified, cuts cost per lead, and demonstrates a strong Return on Marketing Investment (ROMI). Sales spends more time with warm leads and less time on cold calls, achieves higher close rates, and delivers more revenue. Learn more by attending our Integrated Sales and Marketing session at the upcoming CloudWorld conferences. Or, visit our Sales and Marketing Cloud Service site for videos and other learning resources.

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  • Career advice: stay with PHP or start a new career in something else ( .Net?)

    - by Christian P
    I'm planning on moving to NY in 6-12 months tops, so I'm forced to find a new job. When I'm planing to start my life in another city it's also probably a good time to think about career changes. I've found a lot of different opinions about PHP vs .Net vs Java and this is not topic here. I don't want to start a new fight about which language is better. Knowing programming language is not the most important thing for being a software developer. To be a really good developer you need to know OOP, design patterns, testing... and language is just a tool to make things happen. So back to my question. I have mixed experience in IT - 1 year as an IT support guy (Windows administration and support), around 2 years of experience in embedded programming (VB.Net 2005) and for the last 2 years I'm working with PHP/MySQL. I have worked with Magento web shop, assisted in some projects in Symfony, modified few Drupal sites. My main concerns are following: Do I continue to improve my skills in PHP e.g. to start learning some major PHP framework like Zend, Symfony maybe get some PHP certification. Or do I start learning .NET or Java. I'm more familiar to .NET so I'll probably choose it if choice falls between .NET and Java ( or you could convince me to choose Java :). Career-wise, I don't know what is the best choice. Learning new framework and language is more time consuming then improving my existing skills in PHP. But with .NET you have a lot of possibilities (Windows 7 Phone development, Silverlight, WPF) and possibly bigger chances to find better jobs. PHP jobs are less payed then .NET, at least, according to my researches (correct me if I'm wrong). But if I start now with .NET I'm just a beginner and my salary will be low. I need at least 2+ years of experience in some language to even try to find some job that is paying higher than $50-60k in NY. My main goal in next 2-3 years is to try to find a job in a $60-80k category. Don't get me wrong, I'm not just chasing money, but money is an important factor when you're trying to start a family. I'm 27 years old and I feel that there isn't a lot of room for wrong decisions regarding my career, so any advice will be very welcome. Update Thank you all for spending time to help me with my problem. All of the answers and comments have been very helpful. I have decided to stick with PHP but also to learn C# and Silverlight 4. We'll see where the life will take me.

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  • Independent Research on 1500 Companies Reveals Challenges in Performance Visibility – Part 1

    - by ndwyouell
    At the end of May I was joined by Professor Andy Neely of Cambridge University on a webinar, with an audience of over 700, to discuss the results of this extensive study which covered 13 countries and nearly every commercial and industrial sector.  What stunned both of us was not so much the number listening but the 100 questions they asked in just 1 hour.  This certainly represents a record in my experience and for those that organized the webinar. So what was all the fuss about?  Well, to begin with this was a pretty big sample and it represented organizations with over $100m sales across the USA, Europe, Africa and the Middle East. It also delivered some pretty interesting results across a wide range of EPM subjects such as profitability, planning and reporting.  Let’s look at some of those findings. We kicked off with profitability, one of the key factors in driving performance, or that is what you would think, but in fact 82% of our respondents said they did not have complete visibility into the profitability of their organization. 91% of these went further to say that, not surprisingly, this lack of knowledge into the profitability has implications with over half citing 3 or more implications.  Implications cited included misallocated resources, revenue opportunities not maximized, erroneous decisions made and impaired financial performance.  Quite a list of implications, especially given the difficult economic circumstances many organizations are operating in at this time. So why is this?  Well other results in the study point to some of the potential reasons.  Firstly 59% of respondents that use spreadsheets use them for monitoring profitability and 93% of all managers responding to the study use spreadsheets to gather and analyze information.  This is an enormous proportion given the problems with using spreadsheets based performance management systems that have been widely talked about for many years.  For profitability analysis this is particularly important when you consider the typical requirement will be to allocate cost and revenue across 6+ dimensions based on many different allocation methods.  Not something that can be done easily in spreadsheets plus it gets to be a nightmare once you want to change allocations, run different scenarios and then change the basis of your planning and budgeting! It is no wonder so many organizations have challenges in performance visibility. My next blog will look at the fragmented nature of many organizations’ planning.  In the meantime if you want to read the complete report on the research go to: http://www.oracle.com/webapps/dialogue/ns/dlgwelcome.jsp?p_ext=Y&p_dlg_id=10077790&src=7038701&Act=29

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  • Facial Recognition for Retail

    - by David Dorf
    My son decided to do his science project on how the brain recognizes faces.  Faces are so complicated and important that the brain has a dedicated area for just that purpose.  During our research, we came across some emerging uses for facial recognition in the retail industry. If you believe the movies, recognizing faces as they walk by a camera is easy for computers but that's not the reality.  Huge investments are being made by the U.S. government in this area, with a focus on airport security.  Now, companies like Eye See are leveraging that research for marketing purposes.  They do things like track eyes while viewing newspaper ads to see which ads get more "eye time."  This can help marketers make better placement and color decisions. But what caught my eye (that was too easy) was their new mannequins that watch shoppers.  These mannequins, being tested at European retailers like Benetton, watch shoppers that walk by and identify their gender, race, and age.  This helps the retailer better understand the types of customers being attracted to the outfit on the mannequin.  Of course to be most accurate, the software has pictures of the employees so they can be filtered out.  Since the mannequins are closer to the shoppers and at eye-level, they are more accurate than traditional in-ceiling LP cameras. Marketing agency RedPepper is offering retailers the ability to recognize loyalty shoppers at their doors using Facedeal.  For customers that have opted into the program, when they enter the store their face is recognized and they are checked in.  Then, as a reward, they are sent an offer on their smartphone. It won't be long before retailers begin to listen to shoppers are they walk the aisles, then keywords can be collected and aggregated to give the retailer an idea of what people are saying about their stores and products.  Sentiment analysis based on what's said or even facial expressions can't be far off. Clearly retailers need to be cautions and respect customer privacy.  That's why these technologies are emerging slowly.  But since the next generation of shoppers are less concerned about privacy, I expect these technologies to appear sporadically in the next five years then go mainstream.  Time will tell.

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  • ATG Live Webcast Dec. 6th: Minimizing EBS Maintenance Downtimes

    - by Bill Sawyer
    This webcast provides an overview of the plans and decisions you can make, and the actions you can take, that will help you minimize maintenance downtimes for your E-Business Suite instances. It is targeted to system administrators, DBAs, developers, and implementers. This session, led by Elke Phelps, Senior Principal Product Manager, and Santiago Bastidas, Principal Product Manager, will cover best practices, tools, utilities, and tasks to minimize your maintenance downtimes during the four key maintenance phases. Topics will include: Pre-Patching: Reviewing the list of patches and analyzing their impact Patching Trials: Testing the patch prior to actual production deployment Patch Deployment: Applying patching to your system Post Patching Analysis: Validating the patch application Date:                Thursday, December 6, 2012Time:               8:00 AM - 9:00 AM Pacific Standard TimePresenters:   Elke Phelps, Senior Principal Product Manager                         Santiago Bastidas, Principal Product Manager Webcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103200To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  595757500 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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  • Is OOP hard because it is not natural?

    - by zvrba
    One can often hear that OOP naturally corresponds to the way people think about the world. But I would strongly disagree with this statement: We (or at least I) conceptualize the world in terms of relationships between things we encounter, but the focus of OOP is designing individual classes and their hierarchies. Note that, in everyday life, relationships and actions exist mostly between objects that would have been instances of unrelated classes in OOP. Examples of such relationships are: "my screen is on top of the table"; "I (a human being) am sitting on a chair"; "a car is on the road"; "I am typing on the keyboard"; "the coffee machine boils water", "the text is shown in the terminal window." We think in terms of bivalent (sometimes trivalent, as, for example in, "I gave you flowers") verbs where the verb is the action (relation) that operates on two objects to produce some result/action. The focus is on action, and the two (or three) [grammatical] objects have equal importance. Contrast that with OOP where you first have to find one object (noun) and tell it to perform some action on another object. The way of thinking is shifted from actions/verbs operating on nouns to nouns operating on nouns -- it is as if everything is being said in passive or reflexive voice, e.g., "the text is being shown by the terminal window". Or maybe "the text draws itself on the terminal window". Not only is the focus shifted to nouns, but one of the nouns (let's call it grammatical subject) is given higher "importance" than the other (grammatical object). Thus one must decide whether one will say terminalWindow.show(someText) or someText.show(terminalWindow). But why burden people with such trivial decisions with no operational consequences when one really means show(terminalWindow, someText)? [Consequences are operationally insignificant -- in both cases the text is shown on the terminal window -- but can be very serious in the design of class hierarchies and a "wrong" choice can lead to convoluted and hard to maintain code.] I would therefore argue that the mainstream way of doing OOP (class-based, single-dispatch) is hard because it IS UNNATURAL and does not correspond to how humans think about the world. Generic methods from CLOS are closer to my way of thinking, but, alas, this is not widespread approach. Given these problems, how/why did it happen that the currently mainstream way of doing OOP became so popular? And what, if anything, can be done to dethrone it?

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  • Moms on Mobile: Are They Way Ahead of You?

    - by Mike Stiles
    You may have no idea how much and how fast moms are embracing mobile. Of all the demographics that can be targeted by marketers, moms have always been at or near the top of the list. And why not? They’re running households, they’re all over town, they’re making buying decisions, and they’re influencing family and friends. They, out of necessity, become masters of efficiency and time management. So when a technology tool, like mobile, comes along that assists with that efficiency and time management, we would obviously expect them to take advantage of it. So if it’s obvious, why are so many big, sophisticated brands left choking on the dust of moms who have zoomed past them in the adoption of mobile, and social on mobile? Let’s break down some hard truths as presented by a Mojiava report: -Moms spend 6.1 hours per day on average on their smartphones – more than magazines, TV or radio. -46% took action after seeing a mobile ad. -51% self-identify as “addicted” to their smartphone. -Households with an income of $25K-$50K have about the same mobile penetration among moms as those with incomes of $50K-$75K. So mobile is regarded as a necessity for middle-class moms. -Even moms without smartphones spend 2.5 hours on average per day on some connected mobile device. -Of moms with such devices, 9.8% have an iPad, 9.5% a Kindle and 5.7% an iPod Touch. -Of tablet-owning moms, 97% bought something using their tablet in the last month. -31% spend over 10 hours per week on their tablet, but less than 2 hours per week on their PCs. -62% of connected moms use shopping apps. -46% want to get info on their mobile while in a store. -Half of connected moms use social on their mobile. And they’re engaged. 81% are brand fans, 86% post updates, and 84% comment. If women and moms are one of your primary targets and you find yourself with no strong social channels where content is driving engagement and relationship-building, with sites not optimized for mobile, or with no tablet or smartphone apps, you have been solidly left behind by your customers and prospects. And their adoption of mobile and social on mobile is only exponentially speeding up, not slowing down. How much sense does it make when your customer is ready to act on your mobile ad, wants to user your iPad app to buy something from you, wants to be your fan on Facebook, wants to get messages and deals from you while they’re in your store…but you’re completely absent? I’ll help you cheat on the test by giving you the answer…no sense at all. Catch up to momma.

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  • What books would I recommend?

    - by user12277104
    One of my mentees (I have three right now) said he had some time on his hands this Summer and was looking for good UX books to read ... I sigh heavily, because there is no shortage of good UX books to read. My bookshelves have titles by well-read authors like Nielsen, Norman, Tufte, Dumas, Krug, Gladwell, Pink, Csikszentmihalyi, and Roam. I have titles buy lesser-known authors, many whom I call friends, and many others whom I'll likely never meet. I have books on Excel pivot tables, typography, mental models, culture, accessibility, surveys, checklists, prototyping, Agile, Java, sketching, project management, HTML, negotiation, statistics, user research methods, six sigma, usability guidelines, dashboards, the effects of aging on cognition, UI design, and learning styles, among others ... many others. So I feel the need to qualify any book recommendations with "it depends ...", because it depends on who I'm talking to, and what they are looking for.  It's probably best that I also mention that the views expressed in this blog are mine, and may not necessarily reflect the views of Oracle. There. I'm glad I got that off my chest. For that mentee, who will be graduating with his MS HFID + MBA from Bentley in the Fall, I'll recommend this book: Universal Principles of Design -- this is a great book, which in its first edition held "100  ways to enhance usability, influence perception, increase appeal, make better design decisions, and teach through design." Granted, the second edition expanded that number to 125, but when I first found this book, I felt like I'd discovered the Grail. Its research-based principles are all laid out in 2 pages each, with lots of pictures and good references. A must-have for the new grad. Do I have recommendations for a book that will teach you how to conduct a usability test? Yes, three of them. To communicate what we do to management? Yes. To create personas? Yep -- two or three. Help you with UX in an Agile environment? You bet, I've got two I'd recommend. Create an excellent presentation? Uh hunh. Get buy-in from your team? Of course. There are a plethora of excellent UX books out there. But which ones I recommend ... well ... it depends. 

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  • How do you take into account usability and user requirements for your application?

    - by voroninp
    Our team supports BackOffice application: a mix of WinForm and WPF windows. (about 80 including dialogs). Really a kind of a Swiss Army Knife. It is used by developers, tech writers, security developers, testers. The requirements for new features come quite often and sometimes we play Wizard of Oz to decide which GUI our users like the most. And it usually happens (I admit it can be just my subjective interpretation of the reality) that one tiny detail giving the flavor of good usability to our app requires a lot of time. This time is being spent on 'fighting' with GUI framework making it act like we need. And it very difficult to make estimations for this type of tasks (at least for me and most members of our team). Scrum poker is not a help either. Management often considers this usability perfectionism to be a waste of time. On the other hand an accumulated affect of features where each has some little usability flaw frustrates users. But the same users want frequent releases and instant bug fixes. Hence, no way to get the positive feedback: there is always somebody who is snuffy. I constantly feel myself as competing with ourselves: more features - more bugs/tasks/architecture. We are trying to outrun the cart we are pushing. New technologies arrive and some of them can potentially help to improve the design or decrease task implementation time but these technologies require learning, prototyping and so on. Well, that was a story. And now is the question: How do you balance between time pressure, product quality, users and management satisfaction? When and how do you decide to leave the problem with not a perfect but to some extent acceptable solution, how often do you make these decisions? How do you do with your own satisfaction? What are your priorities? P.S. Please keep in mind, we are a BackOffice team, we have neither dedicated technical writer nor GUI designer. The tester have joined us recently. We've much work to do and much freedom concerning 'how'. I like it because it fosters creativity but I don't want to become too nerdy perfectionist.

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  • Social Networks & the Cloud

    - by kellsey.ruppel
    It’s no secret that millions of people are connected to the Internet. And it also probably doesn’t come as a surprise that a lot of those people are connected on social networking sites.  Social networks have become an excellent platform for sharing and communication that reflects real world relationships and they play a major part in the everyday lives of many people. Facebook, Twitter, Pinterest, LinkedIn, Google+ and hundreds of others have transformed the way we interact and communicate with one another. Social networks are becoming more than just an online gathering of friends. They are becoming a destination for ideation, e-commerce, and marketing. But it doesn’t just stop there. Some organizations are utilizing social networks internally, integrated with their business applications and processes and the possibility of social media and cloud integration is compelling. Forrester alone estimates enterprise cloud computing to grow to over $240 billion by 2020. It’s hard to find any current IT project today that is NOT considering cloud-based deployments. Security and quality of service concerns are no longer at the forefront; rather, it’s about focusing on the right mix of capabilities for the business. Cloud vs. On-Premise? Policies & governance models? Social in the cloud? Cloud’s increasing sophistication, security in applications, mobility, transaction processing and social capabilities make it an attractive way to manage information. And Oracle offers all of this through the Oracle Cloud and Oracle Social Network. Oracle Social Network is a secure private network that provides a broad range of social tools designed to capture and preserve information flowing between people, enterprise applications, and business processes. By connecting you with your most critical applications, Oracle Social Network provides contextual, real-time communication within and across enterprises. With Oracle Social Network, you and your teams have the tools you need to collaborate quickly and efficiently, while leveraging the organization’s collective expertise to make informed decisions and drive business forward. Oracle Social Network is available as part of a portfolio of application and platform services within the Oracle Cloud. Oracle Cloud offers self-service business applications delivered on an integrated development and deployment platform with tools to rapidly extend and create new services. Oracle Social Network is pre-integrated with the Fusion CRM Cloud Service and the Fusion HCM Cloud Service within the Oracle Cloud. Learn more how you can use Oracle Social Network to revolutionize how you create, understand, and achieve true value through enterprise social networking. And be sure to check out the follow sessions here at Oracle OpenWorld, where can learn more about Oracle Cloud and Oracle Social Network. Tuesday, Oct 2 – Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups, 1:15pm - 2:15pm, Moscone West – 3001  Wednesday, Oct 3 – Oracle Social Network: Your Strategy for Socially Enabled Oracle Fusion Applications, 11:45am - 12:45pm, Moscone West – 3002/3004

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  • Could I be going crazy with Event Handlers? Am I going the "wrong way" with my design?

    - by sensae
    I guess I've decided that I really like event handlers. I may be suffering a bit from analysis paralysis, but I'm concerned about making my design unwieldy or running into some other unforeseen consequence to my design decisions. My game engine currently does basic sprite-based rendering with a panning overhead camera. My design looks a bit like this: SceneHandler Contains a list of classes that implement the SceneListener interface (currently only Sprites). Calls render() once per tick, and sends onCameraUpdate(); messages to SceneListeners. InputHandler Polls the input once per tick, and sends a simple "onKeyPressed" message to InputListeners. I have a Camera InputListener which holds a SceneHandler instance and triggers updateCamera(); events based on what the input is. AgentHandler Calls default actions on any Agents (AI) once per tick, and will check a stack for any new events that are registered, dispatching them to specific Agents as needed. So I have basic sprite objects that can move around a scene and use rudimentary steering behaviors to travel. I've gotten onto collision detection, and this is where I'm not sure the direction my design is going is good. Is it a good practice to have many, small event handlers? I imagine going the way I am that I'd have to implement some kind of CollisionHandler. Would I be better off with a more consolidated EntityHandler which handles AI, collision updates, and other entity interactions in one class? Or will I be fine just implementing many different event handling subsystems which pass messages to each other based on what kind of event it is? Should I write an EntityHandler which is simply responsible for coordinating all these sub event handlers? I realize in some cases, such as my InputHandler and SceneHandler, those are very specific types of events. A large portion of my game code won't care about input, and a large portion won't care about updates that happen purely in the rendering of the scene. Thus I feel my isolation of those systems is justified. However, I'm asking this question specifically approaching game logic type events.

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  • Redesigning an Information System - Part 1

    - by dbradley
    Through the next few weeks or months I'd like to run a small series of articles sharing my experiences from the largest of the project I've worked on and explore some of the real-world problems I've come across and how we went about solving them. I'm afraid I can't give too many specifics on the project right now as it's not yet complete so you'll have to forgive me for being a little abstract in places! To start with I'm going to run through a little of the background of the problem and the motivations to re-design from scratch. Then I'll work through the approaches taken to understanding the requirements, designing, implementing, testing and migrating to the new system. Motivations for Re-designing a Large Information System The system is one that's been in place for a number of years and was originally designed to do a significantly different one to what it's now being used for. This is mainly due to the product maturing as well as client requirements changing. As with most information systems this one can be defined in four main areas of functionality: Input – adding information to the system Storage – persisting information in an efficient, searchable structure Output – delivering the information to the client Control – management of the process There can be a variety of reasons to re-design an existing system; a few of our own turned out to be factors such as: Overall system reliability System response time Failure isolation and recovery Maintainability of code and information General extensibility to solve future problem Separation of business and product concerns New or improved features The factor that started the thought process was the desire to improve the way in which information was entered into the system. However, this alone was not the entire reason for deciding to redesign. Business Drivers Typically all software engineers would always prefer to do a project from scratch themselves. It generally means you don't have to deal with problems created by predecessors and you can create your own absolutely perfect solution. However, the reality of working within a business is that the bottom line comes down to return on investment. For a medium sized business such as mine there must be actual value able to be delivered within a reasonable timeframe for any work to be started. As a result, any long term project will generally take a lot of effort and consideration to be approved by those in charge and therefore it might be better to break down the project into more manageable chunks which allow more frequent deliverables and also value within a shorter timeframe. As the only thing of concern was the methods for inputting information, this is where we started with requirements gathering and design. However knowing that there might be more to the problem and not limiting your design decisions before the requirements is key to finding the best solutions.

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  • Advice on networking career

    - by fmysky
    Hello! I need some insights on a networking career. I have a valid CCNA and few months of experience as a Jr. network analyst. My focus is a type of job where I can administer networking/storage hardware and possibly managing servers/workstations too. I am new to this job area, specifically new to city like LA. I am currently unemployed and so, my question is: should I continue with my cisco certifications(routing/wireless) or other comptia certs or both to get a reliable job? I am really interested in CCNA wireless but watching craigslist(LA) and other job sites, it seems people need more cisco voice people. While, some others also ask for Net+ certs. I have scarce financial sources so, its better to make some good decisions. I have not been applying yet due to some personal problems but I will soon. Thank you! P.S. I don't know if I can ask questions like this here. Sorry about that.

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  • How can I explain to dspam that the user "brandon" is the same as "brandon@mydomain"

    - by Brandon Craig Rhodes
    I am using dspam for spam filtering by running the "dspamd" daemon under Ubuntu 9.10 and then setting up a Postfix rule that says: smtpd_recipient_restrictions = ... check_client_access pcre:/etc/postfix/dspam_everything ... where that PCRE map looks like this: /./ FILTER lmtp:[127.0.0.1]:11124 This works well, and means that all users on my system get all of their email, whether "dspam" thinks it is innocent or not, and have the option of filtering on its decisions or ignoring them. The problem comes when I want to train dspam using my email archives. After reading about the "dspam" command, I tried this on the files in my Inbox and spam boxes (which date from when I was using another filtering solution): for file in Mail/Inbox/*; do cat $file | dspam --class=innocent --source=corpus; done for file in Mail/spam/*; do cat $file | dspam --class=spam --source=corpus; done The symptom I noticed after doing all of this was that dspam was horrible at classifying spam — it couldn't find any! The problem, when I tracked it down, was that I was training the user "brandon" with the above commands, but the incoming email was instead compared against the username "brandon@mydomain", so it was running against a completely empty training database! So, what can I do to make the above commands actually train my fully-qualified email address rather than my bare username? I would like to avoid having to run "dspam" as root with a "--user" option. I would have expected that the "dspam" configuration files would have had an "append_domain" attribute or something with which to decorate local usernames with an appropriate email domain, but I can't find any such thing. When I used to use the Berkeley DB backend to "dspam", I solved this problem by creating a symlink from one of the databases to the other. :-) But that solution eventually died because the BDB backend is not thread-safe, so now I have moved to the PostgreSQL back-end and need a way to solve the problem there. And, no, the table where it keeps usernames has a UNIQUE constraint that prevents me from listing both usernames as mapping to the same ID. :-)

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