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• Should we exclude code for the code coverage analysis?

  - by romaintaz

  I'm working on several applications, mainly legacy ones. Currently, their code coverage is quite low: generally between 10 and 50%. Since several weeks, we have recurrent discussions with the Bangalore teams (main part of the development is made offshore in India) regarding the exclusions of packages or classes for Cobertura (our code coverage tool, even if we are currently migrating to JaCoCo). Their point of view is the following: as they will not write any unit tests on some layers of the application (1), these layers should be simply excluded from the code coverage measure. In others words, they want to limit the code coverage measure to the code that is tested or should be tested. Also, when they work on unit test for a complex class, the benefits - purely in term of code coverage - will be unnoticed due in a large application. Reducing the scope of the code coverage will make this kind of effort more visible... The interest of this approach is that we will have a code coverage measure that indicates the current status of the part of the application we consider as testable. However, my point of view is that we are somehow faking the figures. This solution is an easy way to reach higher level of code coverage without any effort. Another point that bothers me is the following: if we show a coverage increase from one week to another, how can we tell if this good news is due to the good work of the developers, or simply due to new exclusions? In addition, we will not be able to know exactly what is considered in the code coverage measure. For example, if I have a 10,000 lines of code application with 40% of code coverage, I can deduct that 40% of my code base is tested (2). But what happen if we set exclusions? If the code coverage is now 60%, what can I deduct exactly? That 60% of my "important" code base is tested? How can I As far as I am concerned, I prefer to keep the "real" code coverage value, even if we can't be cheerful about it. In addition, thanks to Sonar, we can easily navigate in our code base and know, for any module / package / class, its own code coverage. But of course, the global code coverage will still be low. What is your opinion on that subject? How do you do on your projects? Thanks. (1) These layers are generally related to the UI / Java beans, etc. (2) I know that's not true. In fact, it only means that 40% of my code base

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• Too Few Women in IT!

  - by Yolande

  Last year, only 1% of attendees at Devoxx were women . This year, Devoxx addressed the issue in a panel entitled "Why We Should Target Women." On the panel were Kim Ross, Régina ten Bruggencate, Trisha Gee, Antonio Goncalves and Claude Falguiére. The moderator was Martijn Verburg. The discussion focused on how to attract women to programming and how to get current women programmers to be more active in the community. The panelists agreed that the IT field should not just attract more women but also men of different ethnic backgrounds. The lack of women in programming is in part a cultural issue that differs from region to region. In developed countries, very few women work as programmers whereas in Brazil and India a lot of women pursue careers in IT.  Women in developed countries perceive the field as isolating and very few young women graduate in computer science.  This perception of isolation was based in reality decades ago, but that is no longer the case today. Main ideas discussed by the panel: - Parents should encourage their daughters to play with Lego and learn programming - More organizations should target girls in high schools and young women in university to expose them to programming.  Duchess organization is planning on being more involved with young girl events and mentoring. - Women tend to be more self-critical about their skills and are intimidated by high skill requirements in job advertisements. Companies should change job advertisements to get more women to interviews. - Panelists don't recommend affirmative action because women feel favored and lose credibility. They want to be judged for their skills. - Panelists recommend acting the same way when dealing with either female or male co-workers and managers - Women need mentors (men or women) to learn to become speakers at conferences and to promote themselves better - Men should be sensitive to the fact that women are alone at work to respond to men teasing. The balance of power at work is different from a social setting. - Men also experience discrimination on the job. It is more difficult for men to take time off when their children are sick, for example. Equal valuing of parental obligations could result in equal pay for women. See also: Trisha Gee Blog - http://mechanitis.blogspot.com/ Duchess Organization - http://www.jduchess.org/

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• Summit Old, Summit New, Summit Borrowed...

  - by Rob Farley

  PASS Summit is coming up, and I thought I’d post a few things. Summit Old... At the PASS Summit, you will get the chance to hear presentations by the SQL Server establishment. Just about every big name in the SQL Server world is a regular at the PASS Summit, so you will get to hear and meet people like Kalen Delaney (@sqlqueen) (who just recently got awarded MVP status for the 20th year running), and from all around the world such as the UK’s Chris Webb (@technitrain) or Pinal Dave (@pinaldave) from India. Almost all the household names in SQL Server will be there, including a large contingent from Microsoft. The PASS Summit is by far the best place to meet the legends of SQL Server. And they’re not all old. Some are, but most of them are younger than you might think. ...Summit New... The hottest topics are often about the newest technologies (such as SQL Server 2012). But you will almost certainly learn new stuff about older versions too. But that’s not what I wanted to pick on for this point. There are many new speakers at every PASS Summit, and content that has not been covered in other places. This year, for example, LobsterPot’s Roger Noble (@roger_noble) is giving a presentation for the first time. He’s a regular around the Australian circuit, but this is his first time presenting to a US audience. New Zealand’s Paul White (@sql_kiwi) is attending his first PASS Summit, and will be giving over four hours of incredibly deep stuff that has never been presented anywhere in the US before (I can’t say the world, because he did present similar material in Adelaide earlier in the year). ...Summit Borrowed... No, I’m not talking about plagiarism – the talks you’ll hear are all their own work. But you will get a lot of stuff you’ll be able to take back and apply at work. The PASS Summit sessions are not full of sales-pitches, telling you about how great things could be if only you’d buy some third-party vendor product. It’s simply not that kind of conference, and PASS doesn’t allow that kind of talk to take place. Instead, you’ll be taught techniques, and be able to download scripts and slides to let you perform that magic back at work when you get home. You will definitely find plenty of ideas to borrow at the PASS Summit. ...Summit Blue Yeah – and there’s karaoke. Blue - Jason - SQL Karaoke - YouTube

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• SQL SERVER – Quiz and Video – Introduction to Basics of a Query Hint

  - by pinaldave

  This blog post is inspired from SQL Architecture Basics Joes 2 Pros: Core Architecture concepts – SQL Exam Prep Series 70-433 – Volume 3. [Amazon] | [Flipkart] | [Kindle] | [IndiaPlaza] This is follow up blog post of my earlier blog post on the same subject - SQL SERVER – Introduction to Basics of a Query Hint – A Primer. In the article we discussed various basics terminology of the query hints. The article further covers following important concepts of query hints. Expecting Seek and getting a Scan Creating an index for improved optimization Implementing the query hint Above three are the most important concepts related to query hint and SQL Server.  There are many more things one has to learn but without beginners fundamentals one can’t learn the advanced  concepts. Let us have small quiz and check how many of you get the fundamentals right. Quiz 1) You have the following query: DECLARE @UlaChoice TinyInt SET @Type = 1 SELECT * FROM LegalActivity WHERE UlaChoice = @UlaChoice You have a nonclustered index named IX_Legal_Ula on the UlaChoice field. The Primary key is on the ID field and called PK_Legal_ID 99% of the time the value of the @UlaChoice is set to ‘YP101′. What query will achieve the best optimization for this query? SELECT * FROM LegalActivity WHERE UlaChoice = @UlaChoice WITH(INDEX(X_Legal_Ula)) SELECT * FROM LegalActivity WHERE UlaChoice = @UlaChoice WITH(INDEX(PK_Legal_ID)) SELECT * FROM LegalActivity WHERE UlaChoice = @UlaChoice OPTION (Optimize FOR(@UlaChoice = ‘YP101′)) 2) You have the following query: SELECT * FROM CurrentProducts WHERE ShortName = ‘Yoga Trip’ You have a nonclustered index on the ShortName field and the query runs an efficient index seek. You change your query to use a variable for ShortName and now you are using a slow index scan. What query hint can you use to get the same execution time as before? WITH LOCK FAST OPTIMIZE FOR MAXDOP READONLY Now make sure that you write down all the answers on the piece of paper. Watch following video and read earlier article over here. If you want to change the answer you still have chance. Solution 1) 3 2) 4 Now compare let us check the answers and compare your answers to following answers. I am very confident you will get them correct. Available at USA: Amazon India: Flipkart | IndiaPlaza Volume: 1, 2, 3, 4, 5 Please leave your feedback in the comment area for the quiz and video. Did you know all the answers of the quiz? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• SQLAuthority News – Updates on Contests, Books and SQL Server

  - by pinaldave

  There are lots of things happening on this blog and I feel sometime it is difficult to keep up. One of the suggestion I keep on receiving if there is a single page where one can visit and know the updates. I did consider of the same at some point but in era of RSS Feed it is difficult to have proper audience to that page. Here are few updates on various contest and books give away in recent time. Combo set of 5 Joes 2 Pros Book – 1 for YOU and 1 for Friend – I have received so many entries for this contest. Many have sent me email asking if this contest can be extended by couple of days. For the same the deadline for this contest is now Nov 10th 7 AM. You can send your entries by that time. The prize is 2 combo set of Joes 2 Pros is of USD 444. If you have not take part in the contest please take part now. Guess What is in the box? – There were many entry for this contest. We played this contest on blog as well, facebook. The answer of this contest was announced in 2 days in blog post announcing my new book. The winner was Manas Dash from Bangalore. He answered “The box will contain SQL book authored by Vinod and Pinal”. This was the closest answer we received. Win 5 SQL Programming Book Contest will have winner announced by Nov 15th and winners will be sent email. Win 5 SQL Wait Stats Book Contest is closed and winners have been sent their award. My third book SQL Server Interview Questions and Answers have run out of stock in India in 36 hours of its launch. We are working very hard to make it available again. Thank you again for excellent support! Without your participation all the give away have no significance. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, Readers Contribution, Readers Question, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• SQL SERVER – Quiz and Video – Introduction to SQL Error Actions

  - by pinaldave

  This blog post is inspired from SQL Programming Joes 2 Pros: Programming and Development for Microsoft SQL Server 2008 – SQL Exam Prep Series 70-433 – Volume 4. [Amazon] | [Flipkart] | [Kindle] | [IndiaPlaza] This is follow up blog post of my earlier blog post on the same subject - SQL SERVER – Introduction to SQL Error Actions – A Primer. In the article we discussed various basics terminology of the error handling. The article further covers following important concepts of error handling. Introduction to SQL Error Actions Statement Termination Scope Abortion Batch Termination Above three are the most important concepts related to error handling and SQL Server.  There are many more things one has to learn but without beginners fundamentals one can’t learn the advanced concepts. Let us have small quiz and check how many of you get the fundamentals right. Quiz 1.) Which SQL Server error action happens for errors with a severity of 11-16 when you set the XACT_ABORT setting to ON? You will get Statement Termination. You will get Scope Abortion. You will get Batch Abortion. You will get Connection Termination. SQL Server will pick the error action. 2.) Which SQL Server error action happens for errors with a severity of 11-16 when you set the XACT_ABORT setting to OFF? You will get Statement Termination You will get Scope Abortion You will get Batch Abortion You will get Connection Termination SQL Server will pick the error action Now make sure that you write down all the answers on the piece of paper. Watch following video and read earlier article over here. If you want to change the answer you still have chance. Solution 1) 3 2) 5 Now compare let us check the answers and compare your answers to following answers. I am very confident you will get them correct. Available at USA: Amazon India: Flipkart | IndiaPlaza Volume: 1, 2, 3, 4, 5 Please leave your feedback in the comment area for the quiz and video. Did you know all the answers of the quiz? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Mark Zuckerberg tops the list of 50 Highest Rated CEOs. 3 Indian CEOs feature in the list.

  - by Gopinath

  Mark Zuckerberg, the CEO of Facebook is rated as the best CEO according to a report released by the popular employee reviews website Glassdoor.com. 50,000 employees reviews submitted to Glassdoor in the past 1 year are considered for preparing the rating list and Zukerberg topped the list with 99 percent approval to the question “Do you approve of the way your CEO is leading the company?”. Wow! That’s an amazing support to Zukergerg from his employees though stock market and share holders are not with him. Coincidently Facebook is also rated as the best company to work by Glassdoor in a recent survey. Here is the list of top 10 CEOs Mark Zuckerberg, Facebook; 99.3% Approval Bill McDermott & Jim Hagemann Snabe, SAP; 99% Approval Dominic Barton, McKinsey & Company; 97% Approval Jim Turley, Ernst & Young; 96% Approval John E. Schlifske, Northwestern Mutual; 96% Approval Frank D’Souza, Cognizant Technology Solutions; 96% Approval Joe Tucci, EMC; 96% Approval Paul E. Jacobs, QUALCOMM; 95% Approval Richard K. Davis, U.S. Bank; 95% Approval Pierre Nanterme, Accenture; 95% Approval 3 Indian CEOs in the top 50 list – TCS, Wipro & MindTree The list featured three Indian CEOs and all the three are leading Software IT Services organizations in India and creating thousands of IT jobs.  Natarajan Chandrasekaran – the CEO of TCS is at 25th position, Krishnakumar Natarajan – the CEO of MindTree is at 28th position and  Wipro’s T.K.Kurien is at 44th position. Glad to see Indian CEO joining the global ranks. Tech Heavy Weights Google, Apple, Amazon & Microsoft aren’t in top 10 Another thing to note from this report is that the CEO’s of technology heavy weights Google, Apple, Amazon and Microsoft are not in the top10 list- looks like their employees are not really happy with their bosses. At least not as happy as their peers at Facebook. Google CEO’s Larry Page is at 11th position, Jeff Bezos of Amazon at 16th position and Tim Cook of Apple is at 18th position. Well the Microsoft CEO is not even in the list of top 50!! You can read the complete list of ratings at Glassdoor.com’s blog. Photo Credit: Andrew Feinberg

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• SQLAuthority News – Presenting at Great Indian Developer Summit 2012 – SQL Server Misconception and Resolutions

  - by pinaldave

  Earlier during TechEd 2012, I presented a session on SQL Server Misconception and Resolutions. It was a pleasure to present this session with Vinod Kumar during the event. Great Indian Developer Summit is around the corner and I will be presenting there once again with the same topic. We had an excellent response during the last event; the hall was so filled, but there were plenty who were not able to get into the session as there was no place for them to sit or stand inside. Well, here is another chance for all who missed the presentation. New Additions During the last session, we were a two-presenter tag team, and we presented the session in a sense that it would suit two speakers in one stage. But this time, I am the only presenter, so I decided to present this session in a much different way. I will still assume there are two presenters. One of the presenters will be me, of course, and the second person will be YOU! Yes, you read that right – you will be presenting this session with me. If you wonder how, well, you will have to attend the session to figure it out. Talking Points We will be talking about the following topics in the session which we will relate to SQL Server: Moon Landing Napoléon Bonaparte Wall of China Bollywood …and of course, SQL Server itself. I promise that this 45 minute- presentation will be the one of the highlights of the event for you. Goodies I can only promise 20 goodies as of the moment. I might bring more when you meet me there. Session Details Title: SQL Server Misconceptions and Resolution – A Practical Perspective (Add to Calendar) Abstract: “The earth is flat”! – An ancient common misconception, which has been proven incorrect as we progressed in modern times. In this session, we will see various database misconceptions prevailing and their resolutions with the aid of the demos. In this unique session, the audience will be a part of the conversation and resolution. Date and Time: April 17, 2012, 16:55 to 17:40 Location: J. N. Tata Auditorium, National Science Symposium Complex (NSSC), Bangalore, India Add to Calendar Reference : Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL, Technology

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• Java Spotlight Episode 111: Bruno Souza @brjavaman and Fabiane Nardon @fabianenardonon StoryTroop @storytroop

  - by Roger Brinkley

  Interview with Bruno Souza and Fabiane Nardon on StoryTroop. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News End of Puplic Updates for JDK 6 Bean Valdiation 1.1 public review approved Two key JSRs accepted in time for JavaEE7 Public_JCP EC_meeting_audio_and materials posted Devoxx UK and Devoxx France CFP open JPA 2.1 Schema Generation WebSocket, Java EE 7, and GlassFish Events Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Dec 14-15, IndicThreads, Pune, India JCP Spec Lead Call December on Developing a TCK JCP EC Face to Face Meeting, January 15-16, West Coast USA Feature InterviewBruno Souza is a Java Developer and Open Source Evangelist at Summa Technologies, and a Cloud Expert at ToolsCloud. Nurturing developer communities is a personal passion, and Bruno worked actively with Java, NetBeans, Open Solaris, OFBiz, and many other open source communities. As founder and coordinator of SouJava (The Java Users Society), one of the world's largest Java User Groups, Bruno leaded the expansion of the Java movement in Brazil. Founder of the Worldwide Java User Groups Community, Bruno helped the creation and organization of hundreds of JUGs worldwide. A Java Developer since the early days, Bruno participated in some of the largest Java projects in Brazil.Fabiane Nardon is a computer scientist who is passionate about creating software that will positively change the world we live in. She was the architect of the Brazilian Healthcare Information System, considered the largest JavaEE application in the world and winner of the 2005 Duke's Choice Award. She leaded several communities, including the JavaTools Community at java.net, where 800+ open source projects were born. She is a frequent speaker at conferences in Brazil and abroad, including JavaOne, OSCON, Jfokus, JustJava and more. She’s also the author of several technical articles and member of the program committee of several conferences as JavaOne, OSCON, TDC. She was chosen a Java Champion by Sun Microsystems as a recognition of her contribution to the Java ecosystem. Currently, she works as a tools expert at ToolsCloud and in companies she co-founded, where she is helping to shape new disruptive Internet based services.StoryTroop is a space where we combine multiple perspectives about a story. This creates an understanding of that story like never seen before. Pieces of a story are organized in time and space and anyone can add a different perspective.What’s Cool Geek Bike Ride at JavaOne LAD Devoxx UK (Mar 26, 27) and FR (Mar 27 - 29) CFP jFokus schedule is firming up Nashorn Blog 1,500 @JavaSpotlight Twitter followers

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• Leading an offshore team

  - by Chuck Conway

  I'm in a position where I am leading two teams of 4. Both teams are located in India. I am on the west coast of the U.S. I'm finding leading remote teams challenging: First, their command of the English language is weak. Second, I'm having difficultly understanding them through their accents. Third is timing, we are 12 hours apart. We use Skype to communicate. I have a month to get the project done. We've burned through a week just setting up the environments. At this point I'm considering working their hours, 11p PDT to 7a PDT, to get them up to speed, so that I can get the project off the ground. A 12 hour lag time is too much. I'm looking for steps I can take to be successful at leading an offshore team. Update The offshore team's primary task is coding, of course, most coding tasks do involve some design work. The offshore team's are composed of one lead, 2 mid level (4 to 5 years) developers and a junior (~2 years) developer. The project is classic waterfall. We've handed the offshore team a business and a technical design document. We are trying to manage the offshore in an agile way. We have daily conference calls with them and I'm requiring the teams to send me a daily scrum in the form of an email answering the following questions: What did I do today? What am I going to do tomorrow? What do I need from Chuck so I can do my job tomorrow? There is some ambiguity in the tasks. The intent was to give them enough direction for them to develop the task with out writing the code for them. I don't have a travel budget. I am using Fogbugz to track the tasks. Each task has been entered into Fogbugz and given a priority. Each team member has access to FogBugz and can choose what task they wish to complete. Related question: What can we do to improve the way outsourcing/offshoring works? Update 2 I've decided that I can not talk to the team once a day. I must work with them. Starting tonight I've started working the same hours they are. This makes me available to them when they have questions. It also allows me to gain their trust and respect. Stackoverflow question Leading an offshore team

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• SQL SERVER – Quiz and Video – Introduction to Discovering XML Data Type Methods

  - by pinaldave

  This blog post is inspired from SQL Interoperability Joes 2 Pros: A Guide to Integrating SQL Server with XML, C#, and PowerShell – SQL Exam Prep Series 70-433 – Volume 5. [Amazon] | [Flipkart] | [Kindle] | [IndiaPlaza] This is follow up blog post of my earlier blog post on the same subject - SQL SERVER – Introduction to Discovering XML Data Type Methods – A Primer. In the article we discussed various basics terminology of the XML. The article further covers following important concepts of XML. What are XML Data Type Methods The query() Method The value() Method The exist() Method The modify() Method Above five are the most important concepts related to XML and SQL Server. There are many more things one has to learn but without beginners fundamentals one can’t learn the advanced  concepts. Let us have small quiz and check how many of you get the fundamentals right. Quiz 1.) Which method returns an XML fragment from the source XML? query( ) value( ) exist( ) modify( ) All of them Only query( ) and value( ) 2.) Which XML data type method returns a “1” if found and “0” if the specified XPath is not found in the source XML? query( ) value( ) exist( ) modify( ) All of them Only query( ) and value( ) 3.) Which XML data type method allows you to pick the data type of the value that is returned from the source XML? query( ) value( ) exist( ) modify( ) All of them Only query( ) and value( ) 4.) Which method will not work with a SQL SELECT statement? query( ) value( ) exist( ) modify( ) All of them Only query( ) and value( ) Now make sure that you write down all the answers on the piece of paper. Watch following video and read earlier article over here. If you want to change the answer you still have chance. Solution 1) 1 2) 3 3) 2 4) 4 Now compare let us check the answers and compare your answers to following answers. I am very confident you will get them correct. Available at USA: Amazon India: Flipkart | IndiaPlaza Volume: 1, 2, 3, 4, 5 Please leave your feedback in the comment area for the quiz and video. Did you know all the answers of the quiz? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Watch 53rd Grammy Awards 2011 Live Stream & Follow The Event On Facebook & Twitter

  - by Gopinath

  Grammy Awards is the biggest music awards ceremony that honours music genres. The 53rd Grammy Awards function will be held on February 13, 2011 at Staples Center in Los Angeles. The star studded musical event will be telecasted live on CBS TV between 8pm ET until 11:30pm ET. Behind The Scenes Live Stream On YouTube and Grammy.com Grammy, YouTube and TurboTax has teamed up to provide live stream of behind the scene coverage of key events starting at 5pm Feb 11th and runs through February 13th. Note that this stream will not broadcast the 3 hour long award presentation. Kind of bad, except the award presentation rest of the ceremony is streamed here.  The video stream is embedded below Catch live behind-the-scenes coverage of key events during GRAMMY week. Before the show, you can watch the Nominees Reception, Clive Davis Pre-GRAMMY Gala, the red carpet and the pre-telecast ceremony. During the show, go backstage to see the winners after they accept their award! You can catch the same stream on Grammys’s YouTube channel as well as on Grammy.com website Follow Grammy Awards On Facebook & Twitter The Grammy Awards has an official Facebook and Twitter account and you can follow them for all the latest information The Grammy’s Facebook Page The Grammy’s Twitter Page Grammy Live Streaming on UStream & Justin.tv Even though there is no official source that stream live of The Grammy Awards presentation ceremony, there will be plenty of unofficial sources on UStream and Justin.tv. So search UStream and Justin.tv for live streaming of The Grammy’s. TV Channels Telecasting The Grammy Awards 2011 Here is the list of TV channels in various countries offering live telecast of The Grammy Awards 2011. We keep updating this section as and when we get more information USA – CBS Television Network  – February 13, 2011 India – VH1 TV – February 14  2011 , 6:30 AM United Kingdom – ITV2  – 16 February 2011, 10:00PM – 12:00AM This article titled,Watch 53rd Grammy Awards 2011 Live Stream & Follow The Event On Facebook & Twitter, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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• SQL SERVER – SSAS – Multidimensional Space Terms and Explanation

  - by pinaldave

  I was presenting on SQL Server session at one of the Tech Ed On Road event in India. I was asked very interesting question during ‘Stump the Speaker‘ session. I am sharing the same with all of you over here. Question: Can you tell me in simple words what is dimension, member and other terms of multidimensional space? There is no simple example for it. This is extreme fundamental question if you know Analysis Service. Those who have no exposure to the same and have not yet started on this subject, may find it a bit difficult. I really liked his question so I decided to answer him there as well blog about the same over here. Answer: Here are the most important terms of multidimensional space – dimension, member, value, attribute and size. Dimension – It describes the point of interests for analysis. Member – It is one of the point of interests in the dimension. Value – It uniquely describes the member. Attribute – It is collection of multiple members. Size – It is total numbers for any dimension. Let us understand this further detail taking example of any space. I am going to take example of distance as a space in our example. Dimension – Distance is a dimension for us. Member – Kilometer – We can measure distance in Kilometer. Value – 4 – We can measure distance in the kilometer unit and the value of the unit can be 4. Attribute – Kilometer, Miles, Meter – The complete set of members is called attribute. Size – 100 KM – The maximum size decided for the dimension is called size. The same example can be also defined by using time space. Here is the example using time space. Dimension – Time Member – Date Value – 25 Attribute – 1, 2, 3…31 Size – 31 I hope it is clear enough that what are various multidimensional space and its terms. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Business Intelligence, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Own a KINECT for MS-XBOX before anyone does

  Following is the announced by Richik Nandi from Microsoft team. Dear Customer, We believe that our privileged customers shouldn't have to wait for good things. So, here's a special offer exclusively for you. Be one of the first in India to own and experience Kinect for XBOX 360, few days before it is even launched in stores. Introducing the new Kinect for XBOX 360®. Kinect needs no controllers. You are the controller. Kinect brings games and entertainment to life in extraordinary new ways without using a controller. The sensor recognizes your face, eyes and body movements to deliver a superb gaming experience. Easy to use and great fun, Kinect gets everyone off the couch. See a ball? Kick it. Want to join a friend in the fun? Simply jump in. Imagine controlling movies and music with the wave of a hand or the sound of your voice! Kinect is all about fun for you and your family. And the best part is Kinect works with every Xbox 360®. There are two options you can choose from: •  Kinect sensor + 4GB Xbox 360 bundle + Kinect Adventures game at Rs 22,990/-and get Dance Central game worth Rs 1999 from Redington, 20% discount voucher from Starwood on food and beverages, T-shirt from PUMA and a Kinect adventure live card absolutely free using your unique promo code : XbTXXZl2Sb •  Kinect Sensor at Rs 9,500/-and get 20% discount voucher from Starwood on food and beverages, T-shirt from PUMA and a Kinect adventure live card absolutely free using your unique promo code : lDg6o8SuYh We want you to own your Kinect before the official launch. The promotion closes by 10th November. To know more about Kinect click here. To book your Kinect PRE-ORDER now! Enter your details along with the above mentioned promo code to avail of the free gifts offer. We will have your Kinect delivered by 19th November 2010. Enjoy being the controller. Enjoy the Kinect. span.fullpost {display:none;}

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• The JDEdwards EnterpriseOne PreSales University

  - by Julien Haye

  Istanbul NOV 5-9 Wednesday, NOV 7 - It is raining outside and I am sitting in my hotel room (#106) in Istanbul and create my first blog entry. Today this blog was enabled and I am excited to have the ability to share my (first) thoughts with the EMEA JDE Partner Community. I am here in Istanbul because we are currently running the JDEdwards PreSales University Event series. This PreSales University is an established event series which we deliver the fifth time now and the first time in the ECEMEA region. Delegates value the openness and competence from the Product Strategy and Product Development Team from Denver and India. Together with the regional Oracle PreSales team we had very valuable discussions around product features and functions and about the business value of the new delivered applications and tools. Additionally the event provides endless opportunities to exchange ideas with other JD Edwards Partner and the Oracle PreSales Team. With its focus on sharing and learning, best practice, user experience and transforming technologies, delegates will leave this event with an abundance of new ideas and best practices to try for your coming projects and existing customer implementations. A day out of the office gives delegates a chance to gain a new perspective on their business processes. Everybody sees better ways of working just by being immersed in an environment where the focus is on using products more effectively. Apps Track: Highly concentrated participants in Istanbul listening to Jeff Erickson presenting the news about OneView Reporting. Jeff: We believe “The things you said”. The event is organized into two tracks, one for Apps and one for Tech. Everybody was able to learn new features and functions and how to position this products. The focus was on the new Apps release 9.1 and Tools Release 9.1.2 and their Value Propositions. For all topics hands-on exercises has been given to the participants. Even very experienced senior consultants did learn a lot from this event. In total we have 55 people registered and we still have some more content to deliver. By the way: Istanbul is a nice place to be. I already booked my next trip to this beautiful city. In two weeks we deliver the JD Edwards EECIS Executive Forum again in Istanbul. Once again a tough Agenda. I will let you know if I had the ability to have a walk outside and see a bit more of this beautiful city. At least I expect to have a different room number. Many greetings Hartmut WieseOracle Alliances & Channels EMEA

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• Tech Cast Live - Java and Oracle, One Year Later - February 15th 10AM PST

  - by Cassandra Clark

  Join us for a special live conversation with Ajay Patel, Vice President of Product Development for Application Grid Products and Justin Kestelyn, Director of the Oracle Technology Network. Justin and Ajay will discuss the changes that have come to Java and Oracle since the Sun acquisition, just over a year ago. This live broadcast conversation will include discussion on: - Highlights, challenges and what we learned over the past year - The Future of Java and its importance to Oracle and the community - Oracle's Application Grid product portfolio today Watch Live Event February 15th Watch Archived TechCast Lives You will also have the chance to submit questions to the speakers live on the show, for real-time feedback by using #techcastlive. If your question is read on air we will send you a Free I am the Future of Java t-shirt* *Promotion Details After you have submitted your question and it is read on the live TechCast held February 15th your shirt should arrive in two to four weeks while supplies last. No purchase, payments, or fees are required to receive the gift. Limit one thank you gift per person, and the offer is available only while supplies last. Oracle reserves the right to modify or terminate this offer at any time, for any reason. This offer is not available to Oracle employees or residents of countries subject to U.S. embargo (including Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria). Due to Federal Government regulations, this offer is not available to Federal Government customers. Those residing in India or Brazil will be given a substitute gift as we can not ship t-shirts to your country. You are responsible for complying with your employer's policies regarding acceptance of promotional items, and for government laws, regulations and agency policies, if you are a government employee you will not be able to participate. Must be 18 years of age or older. Void where prohibited. Neither Oracle nor any third party assisting Oracle with this offer is responsible for any problems, errors, delays, or technical malfunction related to or impacting this offer. Oracle respects your right to privacy and your information will not be distributed or used for any other purpose. For more information on Oracle's privacy policy, please review our http://www.oracle.com/html/privacy-policy.html. If you have any questions, please contact us at [email protected].

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• EBS – ATG Webcast 9/11 - 9/12

  - by cwarticki

  EBS – ATG Webcast in September 2012 EBS – Multiple Language Support (MLS) Agenda :EBS is MLS Ready                                                                                 NLS / MLS Basic ArchitectureNLS / MLS InstallationNLS / MLS Configuration Settings                                                                    TroubleshootingQuestion and AnswersEMEA Session : September 11, 2012 at 09:00 UK / 10:00 CET / 13:30 India / 17:00 Japan / 18:00 Sydney (Australia) Details & Registration : Note 1480084.1 Direct link to register in WebEx US Session : September 12, 2012 at 18:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern ·      Details & Registration : Note 1480085.1 ·      Direct link to register in WebEx ·         Schedules, recordings and the Presentations of the Advisor Webcast drove under the EBS Applications Technology area can be found in Note 1186338.1. ·         Current Schedules of Advisor Webcast for all Oracle Products can be found on Note 740966.1 ·         Post Presentation Recordings of the Advisor Webcasts for all Oracle Products can be found on Note 740964.1 If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

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• Becoming an Expert MySQL DBA Across Five Continents

  - by Antoinette O'Sullivan

  You can take Oracle's MySQL Database Administrator training on five contents. In this 5-day, live, instructor-led course, you learn to install and optimize the MySQL Server, set up replication and security, perform database backups and performance tuning, and protect MySQL databases. Below is a selection of the in-class events already on the schedule for the MySQL for Database Administrators course. AFRICA  Location  Date  Delivery Language  Nairobi, Kenya  22 July 2013  English  Johannesburg, South Africa  9 December 2013  English AMERICA  Location  Date  Delivery Language  Belmont, California, United States  22 July 2013  English ASIA  Location  Date  Delivery Language  Dehradun, India  11 July 2013  English  Grogol - Jakarta Barat, Indonesia  16 September 2013  English  Makati City, Philippines  5 August 2013  English  Pasig City, Philippines  12 August 2013  English  Istanbul, Turkey  12 August 2013  Turkish AUSTRALIA and OCEANIA  Location  Date  Delivery Language  Sydney, Australia  15 July 2013  English  Auckland, New Zealand  5 August 2013  English  Wellington, New Zealand  15 July 2013  English EUROPE  Location  Date  Delivery Language  London, England  9 September 2013  English  Aix-en-Provence, France  2 December 2013  French  Bordeaux Merignac, France  2 December 2013  French  Puteaux, France  16 September 2013  French  Dresden, Germany  26 August 2013  German  Hamburg, Germany  16 November 2013  German  Munich, Germany  19 August 2013  German  Munster, Germany  9 September 2013  German  Budapest, Hungary  4 November 2013  Hungarian  Belfast, Ireland  16 December 2013  English  Milan, Italy  7 October 2013  Italian  Rome, Italy  16 September 2013  Italian  Utrecht, Netherlands  16 September 2013  English  Warsaw, Poland 5 August 2013  Polish   Lisbon, Portugal  16 September 2013 European Portugese   Barcelona, Spain 30 October 2013  Spanish   Madrid, Spain 4 November 2013  Spanish   Bern, Switzerland  27 November 2013  German  Zurich, Switzerland  27 November 2013  German You can also take this course from your own desk as a live-virtual class, choosing from a wide selection of events already on the schedule suiting different timezones. To register for this course or to learn more about the authentic MySQL curriculum, go to http://oracle.com/education/mysql.

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• Wesquare (NL) helps major CG customer integrating Oracle Service Cloud (RightNow) with JDEdwards

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE When this well known, Italy based, CG player claimed that they needed a new CRM tool, Oracle partner WeSquare had a precise idea of what would be required, knowing that the customer was using JDEdwards as an ERP: they immediately thoughts about a solution that would help synchronizing the customer’s back-end system with the new CRM interface. The customer asked for presentations from three companies, including Oracle, and eventually selected Oracle Service Cloud (RightNow) with Alfa Sistemi (Oracle Platinum Partner) as a System Integrator supported by Wesquare (Oracle Gold partner specialized in RightNow). Synchronizing an On Premises ERP with a new SaaS based CRM platform could be seen as an uphill task, but WeSquare was determined, during the presales cycle, to prove that they had the skills and the attitude to make the difference. So, they rolled up their sleeves and got to it: five days of relentless work, missed lunches, and hours of brainstorming showed its result in the form of a new interface that works fabulously well with the JDEdwards ERP back-end and was successfully pitched by Oracle to the end-customer to win the deal! WeSquare took the occasion to learn that they can integrate Oracle Service Cloud (RightNow) with practically every other solution that a customer may run. As part of the project, WeSquare was also involved in different add-on’s development with the aim of enriching Oracle Service Cloud’s functionality. WeSquare is based in The Netherlands with an in-shore practice supported by off-shore teams in India. WeSquare can integrate and synchronize any application with RightNow. For more information, visit www.wesquare.nl or contact Wiebe Blankenberg (Managing Director) at +31 (0) 6 3632 1104 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• At $20/month Windows Azure host my website with 99.97% uptime

  - by Gopinath

  Couple of years ago a reliable and decent performing Windows hosting was not affordable to many enthusiastic developers who want to try a startup idea or build a hobby site. I tried to start an ASP.NET website few years ago to provide services like – Mobile Tracing, Vehicle Tracing. But due to high cost of Windows hosting I developed those services using PHP (not an easy task for .NET developer) and hosted on them Linux servers.  But with recent evolution of Windows Azure, hosting ASP.NET websites on highly reliable servers is affordable. Today anyone can host a high responsive and available ASP.NET website for just $20/month using Windows Azure. My website coziie.com is running on Windows Azure and serves close to quarter millions visitors a month with 99.97% of uptime and most of the page load times are less than 3 seconds. All I spend to run this website is just around $20, if you translate it to India rupees its roughly Rs.1000. The web sever of coziie.com is powered by a single Extra Small Web role instance and the backend is powered by a SQL Azure instance. Azure is quite impressive to provide 99.97% of uptime. Response times during peak are around 3 seconds and on nomarl loads it is around 1.5 seconds. Here is the report of uptime provided by Royal Pingdom over last one year For just $20/month Windows Azure takes care of the following apart from hosting Patches up Windows OS to the latest version Upgrades ASP.NET to the latest version – coziie.com is running on ASP.NET MVC 3 and soon I’ll upgrade it to ASP.NET MVC 4 Hosts data on latest and best version Sql Server database SQL Azure maintains 3 copies of database and automatically recovers in case of server failures and disasters. I never worry about database backups/restore. Provides staging environment for deploying applications for testing purpose and move them to production – I upgrade  twice a month on average With Windows Azure I no longer focus on server maintenance or data backups. They are taken up by Microsoft team and I just focus on building my website. Wish there is a low cost Linux version of Windows Azure so that I can stop worrying about server maintenance of this blog!! If you are looking for a Windows hosting, look no further than Windows Azure. If you find $20/month is a bit expensive to start with you may explore Azure Website (sort of shared hosted environment) which is free to start with and as your traffic grows you can move to paid hosting.

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• How to use DoDirect/Paypal Pro in asp.net?

  - by ptahiliani

  using System;using System.Collections.Generic;using System.Linq;using System.Web;using System.Web.UI;using System.Web.UI.WebControls;using System.Net;using System.IO;using System.Collections;public partial class Default2 : System.Web.UI.Page{    protected void Page_Load(object sender, EventArgs e)    {    }    protected void Button1_Click(object sender, EventArgs e)    {        //API Credentials (3-token)        string strUsername = "<<enter your sandbox username here>>";        string strPassword = "<<enter your sandbox password here>>";        string strSignature = "<<enter your signature here>>";        string strCredentials = "USER=" + strUsername + "&PWD=" + strPassword + "&SIGNATURE=" + strSignature;        string strNVPSandboxServer = "https://api-3t.sandbox.paypal.com/nvp";        string strAPIVersion = "2.3";        string strNVP = strCredentials + "&METHOD=DoDirectPayment" +        "&CREDITCARDTYPE=" + "Visa" +        "&ACCT=" + "4710496235600346" +        "&EXPDATE=" + "10" + "2017" +        "&CVV2=" + "123" +        "&AMT=" + "12.34" +        "&FIRSTNAME=" + "Demo" +        "&LASTNAME=" + "User" +        "&IPADDRESS=192.168.2.236" +        "&STREET=" + "Lorem-1" +        "&CITY=" + "Lipsum-1" +        "&STATE=" + "Lorem" +        "&COUNTRY=" + "INDIA" +        "&ZIP=" + "302004" +        "&COUNTRYCODE=IN" +        "&PAYMENTACTION=Sale" +        "&VERSION=" + strAPIVersion;        try        {            //Create web request and web response objects, make sure you using the correct server (sandbox/live)            HttpWebRequest wrWebRequest = (HttpWebRequest)WebRequest.Create(strNVPSandboxServer);            wrWebRequest.Method = "POST";            StreamWriter requestWriter = new StreamWriter(wrWebRequest.GetRequestStream());            requestWriter.Write(strNVP);            requestWriter.Close();            // Get the response.            HttpWebResponse hwrWebResponse = (HttpWebResponse)wrWebRequest.GetResponse();            StreamReader responseReader = new StreamReader(wrWebRequest.GetResponse().GetResponseStream());            //and read the response            string responseData = responseReader.ReadToEnd();            responseReader.Close();            string result = Server.UrlDecode(responseData);            string[] arrResult = result.Split('&');            Hashtable htResponse = new Hashtable();            string[] responseItemArray;            foreach (string responseItem in arrResult)            {                responseItemArray = responseItem.Split('=');                htResponse.Add(responseItemArray[0], responseItemArray[1]);            }            string strAck = htResponse["ACK"].ToString();            if (strAck == "Success" || strAck == "SuccessWithWarning")            {                string strAmt = htResponse["AMT"].ToString();                string strCcy = htResponse["CURRENCYCODE"].ToString();                string strTransactionID = htResponse["TRANSACTIONID"].ToString();                //ordersDataSource.InsertParameters["TransactionID"].DefaultValue = strTransactionID;                string strSuccess = "Thank you, your order for: $" + strAmt + " " + strCcy + " has been processed.";                //successLabel.Text = strSuccess;                Response.Write(strSuccess.ToString());            }            else            {                string strErr = "Error: " + htResponse["L_LONGMESSAGE0"].ToString();                string strErrcode = "Error code: " + htResponse["L_ERRORCODE0"].ToString();                //errLabel.Text = strErr;                //errcodeLabel.Text = strErrcode;                Response.Write(strErr.ToString() + "<br/>" + strErrcode.ToString());                return;            }        }        catch (Exception ex)        {            // do something to catch the error, like write to a log file.            Response.Write("error processing");        }    }}

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• Homepage issue on Google [closed]

  - by nico

  We have recently updated our website www.blinds4uk.co.uk with a new homepage containing additional features and more on page content but since then we have lost primary keyword positions and the home page has disappeared completely. The only time it appears is for an exact search ‘blinds4uk’. Today I took snippets of 'unique content' from the homepage and put this into the 'google search' but our homepage was nowhere to be found. When I did the same in ‘Yahoo’ the homepage came up. Are we missing something? We ranked in the top 4 for primary kw terms 'blinds uk' & 'uk blinds' but now we don’t show anywhere for these terms. Our homepage has never ranked well for the primary kw 'blinds' yet our internal pages rank very well with many pages on page 1 of google uk. We employed an SEO firm for 9 months to help us establish issues with the homepage but they never could, so we got rid. We have been trying to get to the root cause of why the homepage ranks so poorly for a number of years and only yesterday we established that we had the meta tag directly below the tag and our title & meta description were further down the page; we have today corrected. Not sure what effect this would have on the way Google reads the homepage but we are trying everything to try and get the homepage ranking fro those primary kw's. Our current developers & ex SEO guys are all part of the same company and cannot pin-point anything other than saying carryon with their SEO team because it will take time but just comes across as a milking exercise. Another thing which I have found very strange is the data from our 'traffic audience'. We are a UK based website yet our traffic stats were showing as;- UK 36.6%, Denmark 35.8% and India 27.6%. – don’t make sense to me! Is there anybody out there that could simply point us in the right direction to the problem(s), so we can fix once and for all? Could there be anything within the code that is causing the home page not to display within google for our primary kw's terms such as blinds, window blinds etc. I would appreciate any advice at all that may help us in our quest to sort this homepage issue once and for all

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• FREE EBus (ATG) webcast on Troubleshooting Invalid Objects

  - by cwarticki

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} E-Business Suite Applications Technology Group (ATG) Advisor Webcast Program Invitation : Advisor Webcast December 2012 In December 2012 we have scheduled an Advisor Webcast, where we want to give you a closer look into the invalid objects in an E-Business Suite Environment. E-Business Suite – Troubleshooting invalid objects Agenda : · Introduction · Activities that generate invalid objects · EBS Architecture · EBS Patching Concepts · Troubleshooting Invalid Objects · References EMEA Session : o Tuesday December 11th, 2012 o at 09:00 AM UK / 10:00 AM CET / 13:30 India / 17:00 Japan / 18:00 Australia o Details & Registration : Note 1501696.1 o Direct link to register in WebEx US Session : o Wednesday December 12th, 2012 o at 18:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern o Details & Registration : Note 1501697.1 o Direct link to register in WebEx If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

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• What is there in Win 7 Pro (or Ultimate) that is not there in Home Premium? - Especially considering this situation..

  - by Senthil

  I want to know the REAL difference between Windows 7 Home Premium and Professional/Utimate. In India, the cost of different versions: Ultimate - 11,200 INR Professional - 10,700 INR Home Premium - 6,600 INR The absolute cost of the first two is so high to me that the difference (500 INR) doesn't matter. So to me there is really no choice between the first two - If I decide to buy the Professional version, I'd rather go for Ultimate itself. What I want to know is, whether Home Premium is enough for my needs. I tried searching for comparison but many look like just marketing junk from MS. They are short and vague. According to this page, the major differences between Pro and HomePremium are Run many Windows XP productivity programs in Windows XP Mode. Connect to company networks easily and more securely with Domain Join. You can do both in Pro but not in Home Premium. I intend to use my Windows 7 for a small business - just starting up. So I'll be dealing with the following: All kinds of development tools, servers Very important - I will run Virtual Machine Software (MS VPC or VMWare or Sun VirtualBox etc..) My system will be acting as the server for most purposes till I can afford dedicated servers. Connect the system to a variety of network devices (PCs, Printers, etc..) Run productivity, business and financial apps Any other small software startup business requirement that I haven't thought of yet. Professional (and Ultimate) is twice as expensive as Home Premium. So it'd be great if someone can point out the things you cannot do with Home Premium, when you use it like I explained above, so that I can make a decision about which one to buy. I need some real-life experiences so that I can make an informed decision - not a decision based on marketing junk.

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• How to deal with DELL support system?

  - by Nishant Kumar

  We have purchased a Dell Optiplex 9010 SSFV for our organization's work. Since the first installation two of the USB keyboard keys were not working properly. I had to press those keys two times simultaneously, on first time keys did not work and for for second time it printed two characters (as it were buffering first character.) Two keys that were not working properly: Hexangrave (Below the ESC key: `) Double Quotes (Left the enter key ") We registered our complaint with DELL and they suggested (with some hard to understand and weird ENGLISH accent) some test and tricks, such as switching to different ports, checking keyboard on different PC, and it worked well with diff. PC(with Windows 7 Home Premium installed). It was clear that it is an OS fault, hence they suggested to re-install OS. Problem began here, we have a project on the run and currently a video editing project setup on our system, so can't re-install system in hurry and also DELL persons were not providing any other solution such as updating keyboard driver, etc. Arguments I am a Software Engg. and don't think it is a feasible solution to re-install entire system for simple problems. This prob is coming since the fresh system installation, so I don't think it will solve the problem. Finally, I had to find solution myself and got it here, now I want to show my disappointment to dell persons or at least tell them that they should improve there support system to not advice to re-install entire system for that simple problems. Notes We have purchased 5 years NEXT business day support from DELL for around 8000 INR (Not for that kind of solutions from DELL). It is Dell India Support System. So can anyone tell me how to tackle dell support system officially, so that they will pay more attention in near future. Thanks

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