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  • “Big Data” Is A Small Concept Unless You Can Apply It To The Customer Experience

    - by Michael Hylton
    There’s been a lot of recent talk in the industry about “big data”.  Much can be said about the importance of big data and the results from it, but you need to always consider the customer experience when analyzing and applying customer data. Personalization and merchandising drive the user experience.  Big data should enable you to gain valuable insight into each of your customers and apply that insight at the moment they are on your Web site, talking to one of your call center agents, or any other touchpoint.  While past customer experience is important, you need to combine that with what your customer is doing on your Web site now as well what they are doing and saying on social networking sites.  It’s key to have a 360 degree view of your customer across all of your touchpoints in order to provide that relevant and consistent experience that they come to expect when interacting with your brand. Big data can enable you to effectively market, merchandize, and recommend the right products to the right customers and the right time.  By taking customer data and applying it to product recommendations, you have an opportunity to gain a greater share of wallet through the cross-selling and up-selling of additional products and services.  You can also build sustaining loyalty programs to continue to engage with your customers throughout their long-term relationship with your brand.

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  • How to learn & introduce scrum in small startup?

    - by Jens Bannmann
    In a few months, a friend will establish his startup software company, and I will be the software architect with one additional developer. Though we have no real day-to-day experience with agile methods, I have read much "overview" type of material on them, and I firmly believe they are a good - if not the only - way to build software. So with this company, I want to go for iterative, agile development from day 1, preferably something light-weight. I was thinking of Scrum, but the question is: what is the best way for me and my colleagues to learn about it, to introduce it (which techniques when etc) and to evaluate whether we should keep it? Background which might be relevant: we're all experienced developers around the same age with similar professional mindset. We have worked together in the past and afterwards at several different companies, mostly with a Java/.NET focus. Some are a bit familiar with general ideas from the agile movement. In this startup, I have great power over tools, methods and process. The startup's product will be developed from scratch and could be classified as middleware. We have some "customer" contacts in the industry who could provide input as soon as we get to an alpha stage.

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  • Hack Your Lights for Remote Control

    - by Jason Fitzpatrick
    This clever hack combines a modified wall switch with unused buttons on a universal remote to create one-touch wireless control of the lighting in a media room. Andrew, the tinker behind this home theater hack, writes: I really liked the idea of controlling my “Home Theater” lights with a remote (TV or other), this would save me the exhausting task of heaving myself off the couch to turn the lights on or off. I found one of my remotes has a spare power button, its one of those stupid “universal” remotes that comes with DVD players or TVs but only work if you have all the same brand equipment, I don’t so this made a good option for a light switch. Hit up the link below to check out more photos of his project and download the source code. Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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  • CRM + Invoicing/Billing + Ticketing for a small web design company

    - by Mike
    Hi everyone, I am currently using ActiveCollab but it lacks the typical CRM features. I can't even keep notes about a customer saved in one place. What I am looking for is a simple but efficient CRM application that allows me to store all the (potential) customers along with their phone calls noted down, contracts, agreements. On the billing end, I should be able to keep track of invoices and payments, along with a bit of sales reports. A great extra would be a ticket support feature but not really necessary I looked at VTiger and SugarCRM at first. Though, they look too complex on the sales/campaigns end but completely lack the billing side. Do you have some good apps/services to suggest? :) Any programming language or OS would do. Both paid and free. Thanks Mike

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  • Should programmers itemize testing for projects? [on hold]

    - by Patton77
    I recently hired a programming team to do a port of my iPad app to the iPhone and Android platforms. Now, in a separate contract, I am asking them to implement a bunch of tips on how to play the app, similar like you would find in Candy Crush or Cut the Rope. They want to charge 12 hours @ $35/hr for the "Testing all of the Tips", telling me that normally it would take them more than 25 hours but that they will 'bear the difference'. I am not familiar with this level of itemization, but maybe it's a new practice? I am used to devs doing their own quality control, and then having a testing/acceptance period. They are using Cocos 2D-X, and they say that the tips going to multiple platforms makes all of the hours jack up. I feel like they might be overcharging, and it's difficult for me to know because it's kind of like with a mechanic. "It took us 5 hours to replace the radiator". How can you dispute that? It seems to me that most of you would charge for the work but NOT for hours that you are 'testing'. Am I missing something? Thanks for any help and advice you can give!

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  • DIY Standing Desk Sports Super Sturdy Galvanized Pipe Legs

    - by Jason Fitzpatrick
    If you’re looking for a standing desk sturdy enough you can tap dance on it this DIY creation features thick pipe legs and a solid oak desktop. Courtesy of designer Jessica Allen, this standing desk can easily support a bank of monitors, heavy equipment, and even your entire body if need be, thanks to a sturdy galvanized plumbing pipe undercarriage and a 1″ thick oak top. We love the clean lines of the desk but we’d be tempted to clutter them up a little with a tower-rack mounted under the desk or on the inside of the thick pipe legs. Hit up the link below to check out the full build log. Have a cool standing desk (or desk tutorial) to share? Sound off in the comments. Steel Pipe Standing Desk HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full

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  • Motion Sensing Fog Machine Increases Savings and Spook Factor

    - by Jason Fitzpatrick
    This DIY add-on switches a standard fog machine from always-on to motion-activated–increase your savings and spook factor at the same time. Courtesy of tinker Greg, this modification involves a new relay and motion sensor mounted onto the existing switch of a store-bought fog machine. When the motion-sensor detects motion the fog machine releases a burst of fog for 5 seconds and then disarms itself for 10 seconds–long enough for the startled victim to move on and for the machine to recharge for the next passerby. Check out the video above to see it in action and then hit up the link below to see the project’s build guide. Motion Sensing Fog Machine Trigger [via Hack A Day] How Hackers Can Disguise Malicious Programs With Fake File Extensions Can Dust Actually Damage My Computer? What To Do If You Get a Virus on Your Computer

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  • class hierarchy design for small java project

    - by user523956
    I have written a java code which does following:- Main goal is to fetch emails from (inbox, spam) folders and store them in database. It fetches emails from gmail,gmx,web.de,yahoo and Hotmail. Following attributes are stored in mysql database. Slno, messagedigest, messageid, foldername, dateandtime, receiver, sender, subject, cc, size and emlfile. For gmail,gmy and web.de, I have used javamail API, because email form it can be fetched with IMAP. For yahoo and hotmail, I have used html parser and httpclient to fetch emails form spam folder and for inbox folder, I have used pop3 javamail API. I want to have proper class hierarchy which makes my code efficient and easily reusable. As of now I have designed class hierarchy as below: I am sure it can still be improved. So I would like to have different opinions on it. I have following classes and methods as of now. MainController:- Here I pass emailid, password and foldername from which emails have to be fetched. Abstract Class :-EmailProtocol Abstract Methods of it (All methods except executeParser contains method definition):- connectImap() // used by gmx,gmail and web.de email ids connectPop3() // used by hotmail and yahoo to fetch emails of inbox folder createMessageDigest // used by every email provider(gmx, gmail,web.de,yahoo,hotmail) establishDBConnection // used by every email emailAlreadyExists // used by every email which checks whether email already exists in db or not, if not then store it. storeemailproperties // used by every email to store emails properties to mysql database executeParser // nothing written in it. Overwridden and used by just hotmail and yahoo to fetch emails form spam folder. Imap extends EmailProtocol (nothing in it. But I have to have it to access methods of EmailProtocol. This is used to fetch emails from gmail,gmx and web.de) I know this is really a bad way but don't know how to do it other way. Hotmsil extends EmailProtocol Methods:- executeParser() :- This is used by just hotmail email id. fetchjunkemails() :- This is also very specific for only hotmail email id. Yahoo extends EmailProtocol Methods:- executeParser() storeEmailtotemptable() MoveEmailtoInbox() getFoldername() nullorEquals() All above methods are specific for yahoo email id. public DateTimeFormat(class) format() //this formats datetime of gmax,gmail and web.de emails. formatYahoodate //this formats datetime of yahoo email. formatHotmaildate // this formats datetime of hotmail email. public StringFormat ConvertStreamToString() // Accessed by every class except DateTimeFormat class. formatFromTo() // Accessed by every class except DateTimeFormat class. public Class CheckDatabaseExistance public static void checkForDatabaseTablesAvailability() (This method checks at the beginnning whether database and required tables exist in mysql or not. if not it creates them) Please see code of my MainController class so that You can have an idea about how I use different classes. public class MainController { public static void main(String[] args) throws Exception { ArrayList<String> web_de_folders = new ArrayList<String>(); web_de_folders.add("INBOX"); web_de_folders.add("Unbekannt"); web_de_folders.add("Spam"); web_de_folders.add("OUTBOX"); web_de_folders.add("SENT"); web_de_folders.add("DRAFTS"); web_de_folders.add("TRASH"); web_de_folders.add("Trash"); ArrayList<String> gmx_folders = new ArrayList<String>(); gmx_folders.add("INBOX"); gmx_folders.add("Archiv"); gmx_folders.add("Entwürfe"); gmx_folders.add("Gelöscht"); gmx_folders.add("Gesendet"); gmx_folders.add("Spamverdacht"); gmx_folders.add("Trash"); ArrayList<String> gmail_folders = new ArrayList<String>(); gmail_folders.add("Inbox"); gmail_folders.add("[Google Mail]/Spam"); gmail_folders.add("[Google Mail]/Trash"); gmail_folders.add("[Google Mail]/Sent Mail"); ArrayList<String> pop3_folders = new ArrayList<String>(); pop3_folders.add("INBOX"); CheckDatabaseExistance.checkForDatabaseTablesAvailability(); EmailProtocol imap = new Imap(); System.out.println("CHECKING FOR NEW EMAILS IN WEB.DE...(IMAP)"); System.out.println("*********************************************************************************"); imap.connectImap("[email protected]", "pwd", web_de_folders); System.out.println("\nCHECKING FOR NEW EMAILS IN GMX.DE...(IMAP)"); System.out.println("*********************************************************************************"); imap.connectImap("[email protected]", "pwd", gmx_folders); System.out.println("\nCHECKING FOR NEW EMAILS IN GMAIL...(IMAP)"); System.out.println("*********************************************************************************"); imap.connectImap("[email protected]", "pwd", gmail_folders); EmailProtocol yahoo = new Yahoo(); Yahoo y=new Yahoo(); System.out.println("\nEXECUTING YAHOO PARSER"); System.out.println("*********************************************************************************"); y.executeParser("http://de.mc1321.mail.yahoo.com/mc/welcome?ymv=0","[email protected]","pwd"); System.out.println("\nCHECKING FOR NEW EMAILS IN INBOX OF YAHOO (POP3)"); System.out.println("*********************************************************************************"); yahoo.connectPop3("[email protected]","pwd",pop3_folders); System.out.println("\nCHECKING FOR NEW EMAILS IN INBOX OF HOTMAIL (POP3)"); System.out.println("*********************************************************************************"); yahoo.connectPop3("[email protected]","pwd",pop3_folders); EmailProtocol hotmail = new Hotmail(); Hotmail h=new Hotmail(); System.out.println("\nEXECUTING HOTMAIL PARSER"); System.out.println("*********************************************************************************"); h.executeParser("https://login.live.com/ppsecure/post.srf","[email protected]","pwd"); } } I have kept DatetimeFormat and StringFormat class public so that I can access its public methods by just (DatetimeFormat.formatYahoodate for e.g. from different methods). This is the first time I have developed something in java. It serves its purpose but of course code is still not so efficient I think. I need your suggestions on this project.

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  • Two small issues with Windows Phone 7 ApplicationBar buttons (and workaround)

    - by Laurent Bugnion
    When you work with the ApplicationBar in Windows Phone 7, you notice very fast that it is not quite a component like the others. For example, the ApplicationBarIconButton element is not a dependency object, which causes issues because it is not possible to add attached properties to it. Here are two other issues I stumbled upon, and what workaround I used to make it work anyway. Finding a button by name returns null Since the ApplicationBar is not in the tree of the Silverlight page, finding an element by name fails. For example consider the following code: <phoneNavigation:PhoneApplicationPage.ApplicationBar> <shell:ApplicationBar> <shell:ApplicationBar.Buttons> <shell:ApplicationBarIconButton IconUri="/Resources/edit.png" Click="EditButtonClick" x:Name="EditButton"/> <shell:ApplicationBarIconButton IconUri="/Resources/cancel.png" Click="CancelButtonClick" x:Name="CancelButton"/> </shell:ApplicationBar.Buttons> </shell:ApplicationBar> </phoneNavigation:PhoneApplicationPage.ApplicationBar> with private void EditButtonClick( object sender, EventArgs e) { CancelButton.IsEnabled = false; // Fails, CancelButton is always null } The CancelButton, even though it is named through an x:Name attribute, and even though it appears in Intellisense in the code behind, is null when it is needed. To solve the issue, I use the following code: public enum IconButton { Edit = 0, Cancel = 1 } public ApplicationBarIconButton GetButton( IconButton which) { return ApplicationBar.Buttons[(int) which] as ApplicationBarIconButton; } private void EditButtonClick( object sender, EventArgs e) { GetButton(IconButton.Cancel).IsEnabled = false; } Updating a Binding when the icon button is clicked In Silverlight, a Binding on a TextBox’s Text property can only be updated in two circumstances: When the TextBox loses the focus. Explicitly by placing a call in code. In WPF, there is a third option, updating the Binding every time that the Text property changes (i.e. every time that the user types a character). Unfortunately this option is not available in Silverlight). To select option 1, 2 (and in WPF, 3), you use the Mode property of the Binding class. The issue here is that pressing a button on the ApplicationBar does not remove the focus from the TextBox where the user is currently typing. If the button is a Save button, this is super annoying: The Binding does not get updated on the data object, the object is saved anyway with the old state, and noone understands what just happened. In order to solve this, you can make sure that the Binding is updated explicitly when the button is pressed, with the following code: private void SaveButtonClick(object sender, EventArgs e) { // Force update binding first var binding = MessageTextBox.GetBindingExpression( TextBox.TextProperty); binding.UpdateSource(); // Property was updated for sure, now we can save var vm = DataContext as MainViewModel; vm.Save(); } Obviously this is less maintainable than the usual way to do things in Silverlight. So be careful when using the ApplicationBar and remember that it is not a Silverlight element like the others!! Happy coding! Laurent   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • Turn the Cables from Your Gaming or Electronics Setup into a Wall-Based Work of Art

    - by Asian Angel
    When it comes to gaming setups or our favorite electronics, there are always lots of cables to deal with. Now you could just bundle those cables up and try to hide them as best you can or you could turn them into a work of art… You can see additional pictures and find out how to set up your own wall-based work of art with those cables by visiting the blog post linked below. Feature Friday: Cords Away [via There I Fixed It] Here’s How to Download Windows 8 Release Preview Right Now HTG Explains: Why Linux Doesn’t Need Defragmenting How to Convert News Feeds to Ebooks with Calibre

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  • Rasbperry Pi Mod Offers One Button Audiobook Playback

    - by Jason Fitzpatrick
    How do you design an audiobook player for an elderly book lover who doesn’t want to wrestle with new technology? Simple and with a single button interface is a great place to start. This clever and thoughtful build comes to us courtesy of tinker Michael Clemens. His wife’s grandmother, in her 90s, is visually impaired but still loves to take in books via audiobooks. In an effort to make modern MP3 audiobooks accessible to her, Michael built a dedicated audiobook reader based off Rasbperry Pi and programmed it to use a single button. The system boots, loads the audiobook it finds on the attached USB drive, and loads up its track position from memory. Press the button to resume play or, for a refresher, hold the button for four seconds to start the track over. While you may not be in the market for a one-button audiobook player for an elderly relative, the same simple design could be easily adopted, via new scripts, to another function. Hit up the link below to read more about the build. The One Button Audiobook Player [via Hack A Day] How To Play DVDs on Windows 8 6 Start Menu Replacements for Windows 8 What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives?

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  • Studies of Pair Programming on Translation Projects

    - by gmletzkojr
    I am looking for information (ie, studies, metrics, etc) for pair programming when translating a project from an "older" language to a "newer" language. In this particular case, translating means line for line translation where ever possible, and only modifying the design when absolutely necessary, not when the modification would provide improved performance. I have performed pair programming in new development, and I am well aware of the pros and cons of pairing in that environment. However, I haven't been able to find any information in this particular case. Any help is appreciated.

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  • Jumpstart Fusion Middleware projects with Oracle User Productivity Kit

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Missed our webinar on how Oracle UPK can reduce your project timeline by more than 10%?  View the playback and discover how to successfully build, deploy, and manage custom applications built with Fusion Middleware using Oracle User Productivity Kit!  Oracle UPK develops standards, processes, and designs the right solution for Oracle SOA Suite, WebCenter, Web 2.0, and Business Process Management tool users. By using Oracle UPK organizations can reduce implementation costs, increase user adoption, and shorten time to deployment of custom applications built with Fusion Middleware.  View this webcast and learn how Oracle UPK: Reduces standardization effort costs by 75% Drives standardization and adoption of ITIL processes Brings products to market faster with rapid custom application development Increases user adoption and productivity rate  For more information on Oracle UPK, visit the resource center. 

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  • How to manage PHP projects?

    - by Shakti Singh
    I am a PHP developer and I want to know how to manage a project with more than one developer working on the same time. Are there some tools to manage them if any please let me know I don't know about that? The tool which can show everything which developer is working on what task. when he will be available for another task. Who one is free right now? Something managing project as well as utilization of your team member. Tool which can take care of all the phases of a project from coding to delivery.

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  • DIY Internet Radio Maintains Controls and Interface of Vintage Case

    - by Jason Fitzpatrick
    Updating an old radio for modern inputs/streaming audio isn’t a new trick but this DIY mod stands out by maintaining the original controls and interface style. Rather than replace the needle-style selector window with a modern text-readout or cover-flow style interface, modder Florian Amrhein opted to replace the old rectangular station selector with an LCD screen that emulates the same red-needle layout. Using the same knob that previously moved the needle on the analog interface, you can slide the digital selector back and forth to select Internet radio stations. Watch the video above to see it in action and hit up the link below for the build guide. 1930s Internet Radio [via Hack A Day] HTG Explains: Does Your Android Phone Need an Antivirus? How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder?

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  • Cool a Computer with Toilet Water

    - by Jason Fitzpatrick
    When most people opt to use water cooling they put together tidy coolant reservoirs complete with ambient lighting and the like. This build involves a hole in the wall and the tank of a functioning toilet. The design, courtesy of Jeff Gagnon, is unconventional, but effective. Opposite of his wall-mounted PC is a bathroom. In that bathroom he has a coolant pump in the tank of the toilet. Using the toilet tank as a thermal sink he keeps the CPU at a nice chilly 66F. Hit up the link below for more pictures, including a peek inside his hacked together toilet-tank cooling rig. How to Cool a PC with Toilet Water [Extreme Tech] How to Sync Your Media Across Your Entire House with XBMC How to Own Your Own Website (Even If You Can’t Build One) Pt 2 How to Own Your Own Website (Even If You Can’t Build One) Pt 1

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  • DIY Camera Carrier Turns any Bag into a Camera Bag

    - by Jason Fitzpatrick
    The biggest problem with camera bags is that they look like camera bags and thus become a perfect target for thieves. This DIY camera carrier lets you slip a lens and camera holder into any bag to help conceal and protect your gear. The project comes to us courtesy of Joy, a designer and crafter, and her adventures in making a DIY camera carrier to help protect her camera while carrying it discretely in her purse. You’ll need some basic sewing skills and access to a sewing machine; to follow along check out the link below and adjust the dimensions of her design to fit your bag. Camera Carrier Insert Tutorial [via Apartment Therapy] HTG Explains: Is ReadyBoost Worth Using? HTG Explains: What The Windows Event Viewer Is and How You Can Use It HTG Explains: How Windows Uses The Task Scheduler for System Tasks

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  • DeskLights Turns Desk Surface Into Giant Multi-Purpose Notifier

    - by Jason Fitzpatrick
    We’ve seen desks with LEDs under frosted glass before, but this is the first desk we’ve seen where the LEDs serve as a sophisticated notification system. Check out the video above to see desk, designed by Michael LaGrasta, in action. The secret sauce is an array of LED modules, linked to an Arduino board, which is in turn running a tiny web server. Hit up the link below for the full build guide. DeskLights 2.0 [via IKEAHackers] Hack Your Kindle for Easy Font Customization HTG Explains: What Is RSS and How Can I Benefit From Using It? HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It

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  • Recommendations for USB flash drive fast at writing small files

    - by Andrew Bainbridge
    I want a drive that I can be used as my work drive, storing a Subversion repo and sandbox for a small project. I'd also like it to be able to store a DVD rip. At the moment I've got a Super Talent pico-C 8gb. It's fast at reading and writing DVD rips, but the performance on small files (ie less than 4k) is utterly terrible (we're talking floppy disk speeds here). This Ars review measured a similar Super Talent drive and pretty much confirmed my measurements (take a look at the random write speeds on page 5). So, I'm looking for a 8gb or bigger drive that doesn't suck at read and write of small files and still has acceptable performance for very large files.

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  • Electrified Light Saber Helps You Slay Bugs Like a Jedi [Video]

    - by Jason Fitzpatrick
    This fun little DIY project combines a toy light saber with the guts of an electrified fly-swatter to yield a bug slaying sword perfect for your epic battles against the Empire’s tiniest soldiers. Courtesy of Caleb over at Hack A Day, the build is surprisingly simple and quick to put together (if you’re handy with a screw driver and soldering iron). Check out the video above to see the build and the results or hit up the link below to read more about it. Building a Bug Zapping Light Saber [Hack A Day] How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • How do people charge friends for development projects?

    - by Crashalot
    A friend has begged our consulting firm several times to build an iPhone app. We are reluctant to jeopardize the friendship and charge market rates. At the same time, we're so busy it would be imprudent not to charge fairly. We tried referring her to other shops, but she doesn't feel comfortable with anyone but us. How do people charge friends? Since I'm asking about fees, I'm also curious to know if people charge on a fixed-price basis or hourly basis? Thanks!

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