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• Integrating with Oracle Fusion Applications: Discovering Integration Artifacts

  - by Simone Geib

  Rajesh Raheja, software architect at Oracle, has recently posted the first of a series of blogs on the topic of integrating with Oracle Fusion Applications, which is the next generation of enterprise applications built on top of Oracle Fusion Middleware. His goal is to share the ease with which integrations are now possible using standards-based technologies with enterprise applications. You can find his full blog post here.

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• Oracle SOA Suite - Highlighted Travel and Transportation Customer References

  - by Bruce Tierney

  0 0 1 1137 6483 - 54 15 7605 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Next in this series on industry-specific highlights of Oracle SOA Suite customers is the Travel and Transportation industry.  If you are in the travel or transportation industry, take a look at how these Oracle SOA Suite integration customers have addressed common business requirements to enable better customer service, lower costs, and deliver new business services. For example, All Nippon Airways (ANA) has significantly lowered management costs associated with their hybrid on-premise/cloud ticketing system deployments for domestic and international flights. Their lead-time for changes or new applications has been greatly reduced compared to their old mainframe-based systems, enabling ANA to rapidly develop new services in response to changing market needs. Another example is Schneider National, a leading provider of truckload logistics, and how they have integrated Oracle E-Business Suite, Siebel CRM, Oracle Transportation Management and customers applications using Oracle SOA Suite. Schneider National has 400 BPEL processes that generate over 60 million composite instances over five SOA clusters.  Take a deeper look into any of these case studies, videos, and Oracle Magazine articles that closely align with your industry:  Customers fly and airline succeeds with an IT transformation. Company:  All Nippon Airways  Customer Oracle or Profit Magazine Article   |   Travel and Transportation   |   Published on January 06, 2014 Any successful business must ensure ongoing customer satisfaction, respond to increased competition, and minimize costs. Running a successful airline in today’s economic climate requires all of those things, as well a... Openmatics Revolutionizes Fleet Management with Standards-Based Vehicle Telematics Platform New Company:  Openmatics s.r.o.  Customer Snapshot   |   Automotive   |   Published on May 20, 2014 Openmatics uses Oracle WebCenter Portal and Oracle Application Development Framework as a foundation for Openmatics, a vehicle telematics service for next-generation fleet management. It integrated its own app shop wi... Future Proof: To keep pace with mobile, social, and location-based services, smart technologists are using middleware to innovate Company:  SFpark  Customer Oracle or Profit Magazine Article   |   Professional Services   |   Published on August 01, 2012 Oracle Fusion Middleware is at the heart of a recently completed and very ambitious project to change how people handle the challenge of finding a parking space in San Francisco, California. “Parking is a universal is... Globalia Corporación Empresarial Accelerates Hotel Bookings, Boosts Sales by 40% with In-Memory Data Grid Solution Company:  Globalia Corporación Empresarial S.A.  Customer Snapshot   |   Travel and Transportation   |   Published on April 29, 2013 Globalia Corporación Empresarial S.A. deployed Oracle Coherence to reengineer the group’s core system for hotel bookings, now serving booking requests involving 80 hotels within an average response time of 100 millise... Choice Hotels Uses Oracle SOA Suite and Oracle BPM Suite to Modernize Global IT Architecture Company:  Choice Hotels  Press Release   |   Travel and Transportation   |   Published on August 07, 2012 Choice Hotels International, one of the largest and most successful hotel franchises in the world, has implemented Oracle SOA Suite and Oracle BPM Suite. Sascar Consolidates Fleet Management Infrastructure and Accelerates Customers’ Data Access Company:  Sascar  Customer Case Study   |   Travel and Transportation   |   Published on February 07, 2014 Description – Sascar used Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud and Oracle WebLogic Suite 11g to consolidate fleet management and perform real-time vehicle tracking 4x faster. Directorate General of Civil Aviation Streamlines Key Aviation Applications Access, Improves Productivity and Reduces Maintenance Costs Company:  Directorate General of Civil Aviation (DGAC)  Customer Snapshot   |   Travel and Transportation   |   Published on May 24, 2013 With Oracle Fusion Middleware, the Directorate General of Civil Aviation (DGAC) provided its 12,500 employees a virtual office environment that integrates team workspaces, business applications, and e-mails within a n... Schneider National Implements Next-Generation IT Infrastructure to Continue Leadership in Transportation and Logistics Industry Company:  Schneider National, Inc.  Customer Snapshot   |   Travel and Transportation   |   Published on February 26, 2013 Schneider National, Inc. deployed Oracle applications, Oracle Fusion Middleware, and Oracle development tools as the foundation for its next-generation IT environment, which is driving new levels of efficiency, profit... DGAC Cuts Subscription Costs with Oracle Company:  DGAC  Video   |   Travel and Transportation   |   Published on October 31, 2012 Using Oracle WebCenter Portal, Oracle SOA Suite, and Oracle Exalogic, DGAC reduces the cost of subscriptions to newsletters and provide to its 12,500 employees a collaborative workspace portal. Asiana Airlines Builds PIP System with Oracle Solutions Company:  Asiana Airlines  Video   |   Travel and Transportation   |   Published on July 26, 2012 With Oracle Exalogic and the Oracle SOA Suite, Asiana Airlines builds a passenger service integrated platform providing various services such as integration between its interface and internal systems and a data wareho... Choice Hotels Reduces Time to Market with Oracle WebCenter Company:  Choice Hotels  Video   |   Travel and Transportation   |   Published on April 11, 2014 Using Oracle WebCenter and Oracle SOA standardization, Choice Hotels consolidated multiple platforms, reduced IT dependency and realized tremendous benefits in total cost of ownership and faster time to market support... An Interview with Schneider National's Judy Lemke Company:  Schneider National  Video   |   Travel and Transportation   |   Published on December 17, 2013 Judy Lemke talks with Mark Sunday about the challenges Schneider National faced and how they overcame them through a companywide transformational change. For more details on these case studies, you can use this pre-filtered search on “Travel and Transportation” / “Middleware” / “Service Oriented Architecture” or browse on your own at www.oracle.com/customers

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• Way in over my head! (Dealing with better programmers)

  - by darkman

  I've just been hired to be part of a group that is developing in C++. Before, I've been coding on and off at my job for the past 11 years (some C, some Fortran, some C++). The coding I've done was mostly maintaining and adding new features to one of our systems. The code, being 10 years old, did not contain all the modern C++ stuff. Lo and behold, my new job is filled with programmers with 5-10 years experience of pure coding and they all use the most modern aspects of C++ (C++11, template, lambda, etc, etc). They are expecting someone with that same experience... Well, I've been working for 15 years total but when I looked at their code, I couldn't understand half of it! :-| Anyone been in that situation? What would you recommend?

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• Connecting Clinical and Administrative Processes: Oracle SOA Suite for Healthcare Integration

  - by Mala Ramakrishnan

  One of the biggest IT challenges facing today’s health care industry is the difficulty finding reliable, secure, and cost-effective ways to exchange information. Payers and providers need versatile platforms for enterprise-wide information sharing. Clinicians require accurate information to provide quality care to patients while administrators need integrated information for all facets of the business operation. Both sides of the organization must be able to access information from research and development systems, practice management systems, claims systems, financial systems, and many others. Externally, these organizations must share claims data, patient records, pharmaceutical data, lab reports, and diagnostic information among third party entities—all while complying with emerging standards for formatting, processing, and storing electronic health records (EHR). Service-oriented architecture (SOA) enables developers to integrate many types of software applications, databases and computing platforms within a particular health network as well as with community, state, and national health information exchanges. The Oracle SOA Suite for healthcare integration is designed to provide healthcare organizations with comprehensive integration capabilities within a unified middleware platform, as well as with healthcare libraries and templates for streamlining healthcare IT projects. It reduces the need for specialized skills and enforces an enterprise-wide view of critical healthcare data.  Here is a new white paper that details more about this offering: Oracle SOA Suite for Healthcare Integration

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• OOW 2012 Tuesday: Hands-On Introduction to Integration and Oracle SOA Suite 11g

  - by Simone Geib

  This year's SOA Suite hands on lab offers three different options, dependant on your level of expertise and interest. If you're new to SOA Suite, you should pick option 1 and learn how to build a SOA composite from the ground up, including a BPEL process, adapters, business rules and human task. The end result will be a purchase order process to be deployed through JDeveloper and tested in Enterprise Manager Fusion Middleware Control. If you're already experienced in SOA Suite, lab option 2 walks you through setting up the components that will allow you to utilize continuous integration with your SOA Suite 11g development projects. For those who want to learn more about security in the context of SOA Suite, option 3 shows you how to secure WebLogic services and SOA composites using Oracle Web Services Manager (OWSM). Hope to see you there! Session ID: HOL9989Session Title: Hands-On Introduction to Integration and Oracle SOA Suite 11gVenue / Room: Marriott Marquis - Salon 3/4Date and Time: 10/2/12, 11:45 - 12:45

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• How can I sell a legacy program rewrite to the business?

  - by Wil

  We have a legacy classic ASP application that's been around since 2001. It badly needs to be re-written, but it's working fine from an end user perspective. The reason I feel like a rewrite is necessary is that when we need to update it (which is admittedly not that often) then it takes forever to go through all the spaghetti code and fix problems. Also, adding new features is also a pain since it was architect-ed and coded badly. I've run cost analysis for them on maintenance but they are willing to spend more for the small maintenance jobs than a rewrite. Any suggestions on convincing them otherwise?

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• Started wrong with a project. Should I start over?

  - by solidsnake

  I'm a beginner web developer (one year of experience). A couple of weeks after graduating, I got offered a job to build a web application for a company whose owner is not much of a tech guy. He recruited me to avoid theft of his idea, the high cost of development charged by a service company, and to have someone young he can trust onboard to maintain the project for the long run (I came to these conclusions by myself long after being hired). Cocky as I was back then, with a diploma in computer science, I accepted the offer thinking I can build anything. I was calling the shots. After some research I settled on PHP, and started with plain PHP, no objects, just ugly procedural code. Two months later, everything was getting messy, and it was hard to make any progress. The web application is huge. So I decided to check out an MVC framework that would make my life easier. That's where I stumbled upon the cool kid in the PHP community: Laravel. I loved it, it was easy to learn, and I started coding right away. My code looked cleaner, more organized. It looked very good. But again the web application was huge. The company was pressuring me to deliver the first version, which they wanted to deploy, obviously, and start seeking customers. Because Laravel was fun to work with, it made me remember why I chose this industry in the first place - something I forgot while stuck in the shitty education system. So I started working on small projects at night, reading about methodologies and best practice. I revisited OOP, moved on to object-oriented design and analysis, and read Uncle Bob's book Clean Code. This helped me realize that I really knew nothing. I did not know how to build software THE RIGHT WAY. But at this point it was too late, and now I'm almost done. My code is not clean at all, just spaghetti code, a real pain to fix a bug, all the logic is in the controllers, and there is little object oriented design. I'm having this persistent thought that I have to rewrite the whole project. However, I can't do it... They keep asking when is it going to be all done. I can not imagine this code deployed on a server. Plus I still know nothing about code efficiency and the web application's performance. On one hand, the company is waiting for the product and can not wait anymore. On the other hand I can't see myself going any further with the actual code. I could finish up, wrap it up and deploy, but god only knows what might happen when people start using it. What do you think I should do?

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• Amtrak's Mobile-SOA Oracle SOA Solution at OpenWorld

  - by Bruce Tierney

  During yesterday's Mobile SOA Session, Innowave presented their ticketing solution implemented for Amtrak which uses Oracle SOA Suite for service-enablement with support for Microsoft Windows Mobile handheld devices.  Innowave's Hilal Khan described this chart and highlighted the value of a service-based approach since the data went to handhelds as well as to APEX reports with a single service implementation:

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• How does EJIE, Basque Government's IT arm, uses Oracle WebLogic

  - by Ruma Sanyal

  Watch Mike Lehmann, Senior Director of Product Management from Oracle and Oscar Guadilla, Senior Architect from EJIE, Basque Government's IT Company, discuss EJIE's implementation of Oracle WebLogic Server. Hear EJIE's history with Oracle WebLogic Server, how and why they are using it for its web application platform, common services, file services, and intranet and the benefits they are gleaning. In addition, hear how EJIE is using WebLogic JMS for document management common service integration in its Eco-government project. While you are at it, since you are at our youtube channel (youtube.com/oracleweblogic) already, take a look at the various 'how to' videos Jeff West, Steve Button and others from our product management team have published here. Topics such as WebLogic Maven Plugin, TopLink Grid, How to Patch a WebLogic domain and much more are covered. Great way to spend some of your downtime during the holidays! :)   

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• Cloud to On-Premise Connectivity Patterns

  - by Rajesh Raheja

  Do you have a requirement to convert an Opportunity in Salesforce.com to an Order/Quote in Oracle E-Business Suite? Or maybe you want the creation of an Oracle RightNow Incident to trigger an on-premise Oracle E-Business Suite Service Request creation for RMA and Field Scheduling? If so, read on. In a previous blog post, I discussed integrating TO cloud applications, however the use cases above are the reverse i.e. receiving data FROM cloud applications (SaaS) TO on-premise applications/databases that sit behind a firewall. Oracle SOA Suite is assumed to be on-premise with with Oracle Service Bus as the mediation and virtualization layer. The main considerations for the patterns are are security i.e. shielding enterprise resources; and scalability i.e. minimizing firewall latency. Let me use an analogy to help visualize the patterns: the on-premise system is your home - with your most valuable possessions - and the SaaS app is your favorite on-line store which regularly ships (inbound calls) various types of parcels/items (message types/service operations). You need the items at home (on-premise) but want to safe guard against misguided elements of society (internet threats) who may masquerade as postal workers and vandalize property (denial of service?). Let's look at the patterns. Pattern: Pull from Cloud The on-premise system polls from the SaaS apps and picks up the message instead of having it delivered. This may be done using Oracle RightNow Object Query Language or SOAP APIs. This is particularly suited for certain integration approaches wherein messages are trickling in, can be centralized and batched e.g. retrieving event notifications on an hourly schedule from the Oracle Messaging Service. To compare this pattern with the home analogy, you are avoiding any deliveries to your home and instead go to the post office/UPS/Fedex store to pick up your parcel. Every time. Pros: On-premise assets not exposed to the Internet, firewall issues avoided by only initiating outbound connections Cons: Polling mechanisms may affect performance, may not satisfy near real-time requirements Pattern: Open Firewall Ports The on-premise system exposes the web services that needs to be invoked by the cloud application. This requires opening up firewall ports, routing calls to the appropriate internal services behind the firewall. Fusion Applications uses this pattern, and auto-provisions the services on the various virtual hosts to secure the topology. This works well for service integration, but may not suffice for large volume data integration. Using the home analogy, you have now decided to receive parcels instead of going to the post office every time. A door mail slot cut out allows the postman can drop small parcels, but there is still concern about cutting new holes for larger packages. Pros: optimal pattern for near real-time needs, simpler administration once the service is provisioned Cons: Needs firewall ports to be opened up for new services, may not suffice for batch integration requiring direct database access Pattern: Virtual Private Networking The on-premise network is "extended" to the cloud (or an intermediary on-demand / managed service offering) using Virtual Private Networking (VPN) so that messages are delivered to the on-premise system in a trusted channel. Using the home analogy, you entrust a set of keys with a neighbor or property manager who receives the packages, and then drops it inside your home. Pros: Individual firewall ports don't need to be opened, more suited for high scalability needs, can support large volume data integration, easier management of one connection vs a multitude of open ports Cons: VPN setup, specific hardware support, requires cloud provider to support virtual private computing Pattern: Reverse Proxy / API Gateway The on-premise system uses a reverse proxy "API gateway" software on the DMZ to receive messages. The reverse proxy can be implemented using various mechanisms e.g. Oracle API Gateway provides firewall and proxy services along with comprehensive security, auditing, throttling benefits. If a firewall already exists, then Oracle Service Bus or Oracle HTTP Server virtual hosts can provide reverse proxy implementations on the DMZ. Custom built implementations are also possible if specific functionality (such as message store-n-forward) is needed. In the home analogy, this pattern sits in between cutting mail slots and handing over keys. Instead, you install (and maintain) a mailbox in your home premises outside your door. The post office delivers the parcels in your mailbox, from where you can securely retrieve it. Pros: Very secure, very flexible Cons: Introduces a new software component, needs DMZ deployment and management Pattern: On-Premise Agent (Tunneling) A light weight "agent" software sits behind the firewall and initiates the communication with the cloud, thereby avoiding firewall issues. It then maintains a bi-directional connection either with pull or push based approaches using (or abusing, depending on your viewpoint) the HTTP protocol. Programming protocols such as Comet, WebSockets, HTTP CONNECT, HTTP SSH Tunneling etc. are possible implementation options. In the home analogy, a resident receives the parcel from the postal worker by opening the door, however you still take precautions with chain locks and package inspections. Pros: Light weight software, IT doesn't need to setup anything Cons: May bypass critical firewall checks e.g. virus scans, separate software download, proliferation of non-IT managed software Conclusion The patterns above are some of the most commonly encountered ones for cloud to on-premise integration. Selecting the right pattern for your project involves looking at your scalability needs, security restrictions, sync vs asynchronous implementation, near real-time vs batch expectations, cloud provider capabilities, budget, and more. In some cases, the basic "Pull from Cloud" may be acceptable, whereas in others, an extensive VPN topology may be well justified. For more details on the Oracle cloud integration strategy, download this white paper.

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• 7-Eleven Mobile App Powered by Oracle SOA Suite

  - by Bruce Tierney

  When you slurp that Slurpee, do you ever think about the sub 100 millisecond processing of 20 million 7-Eleven digital transactions ever day supported by Oracle SOA Suite?  Maybe next time.  Check out this impressive video of Ronald Clanton, 7-Eleven's Digital Guest Experience Program Manager, describing how 7-Eleven provides a consistent view across all the end points of over 10,000 stores and their digital entities by using Oracle SOA Suite on Oracle Exalogic.  Managed by Oracle Enterprise Manager, they were able to provision their "Rapid-Fire" Middleware as a Service (MWaaS) in only "10 minutes" and deliver on time and complete testing ahead of schedule. So what are you waiting for?  Download your Slurpee App to get your free Pillsbury Cinnamon pastry and enjoy your contribution to the 20 million messages/day.   When your done, take picture of your tongue...red or blue?  Watch the video here:

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• Oracle Service Bus Customer Panel - Choice Hotel's Deployment Description at OpenWorld

  - by Bruce Tierney

  Choice Hotels shared their Oracle Service Bus deployment during the recent Customer Panel on Oracle Service Bus.  Charlie Taylor of Choice provides an excellent in-depth description of architectural guidelines including project naming and project structure.  Below is a screenshot from the session highlighting the flow from proxy service to business service, transformation, orchestration and more: For more information about Oracle OpenWorld SOA & BPM Session, please see the Focus on SOA and BPM document 

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• SOA Summit - Oracle Session Replay

  - by Bruce Tierney

  If you think you missed the most recent Integration Developer News (IDN) "SOA Summit" 2013...good news, you didn't.  At least not the replay of the Oracle session titled: Three Solutionsfor Simplifying Cloud/On-Premises Integration As you will see in the reply below, this session introduces Three common reasons for integration complexity: Disparate Toolkits Lack of API Management Rigid, Brittle Infrastructure and then the Three solutions to these challenges: Unify Cloud On-premises Integration Enable Multi-channel Development with API Management Plan for the Unexpected - Future Readiness The last solution on future readiness describes how you can transition from being reactive to new trends, such as the Internet of Things (IoT), by modifying your integration strategy to enable business agility and how to recognize trends through Fast Data event processing ahead of your competition. Oracle SOA Suite customer SFpark's (San Francisco Metropolitan Transit Authority) implementation with API Management is covered as shown in the screenshot to the right This case study covers the core areas of API Management for partners to build their own applications by leveraging parking availability and real-time pricing as well as mobile enablement of data integrated by SOA Suite underneath.  Download the free SFpark app from the Apple and Android app stores to check it out. When looking into the future, the discussion starts with a historical look to better prepare for what comes next.   As shown in the image below, one of the next frontiers after mobile and cloud integration is a deeper level of direct "enterprise to customer" interaction.  Much of this relates to the Internet of Things.  Examples of IoT from the perspective of SOA and integration is also covered in the session. For example, early adopter Turkcell and their tracking of mobile phone users as they move from point A to B to C is shown in the image the right.   As you look into more "smart services" such as Location-Based Services, how "future ready" is your application infrastructure?  . . . Check out the replay by clicking the video image below to learn about these three challenges and solution including how to "future ready" your application infrastructure:

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• How to Deal with an out of touch "Project manager"

  - by Joe

  This "manager" is 70+ yrs old and a math genius. We were tasked with creating a web application. He loves SQL and stored procedures. He first created this in MS access. For the web app I had to take his DB migrate to SQL server. His first thought was to have a master stored procedure with a WAITFOR Handling requests from users. I eventually talked him out of that and use asp.net mvc. Then eventually use the asp.net membership. Now the web app is a mostly handles requests from the pages that is passed to stored procedures. It is all stored procedure driven. The business logic as well. Now we are having an one open DB connection per user logged in plus 1. I use linq to sql to check 2 tables and return the values thats it period. So 25 users is a load. He complains why my code is bad cause his test driver stored procedure simulates over 100 users with no issue. What are the best arguments for not having the business logic not all in stored procedures?? How should I deal with this?? I am giving an abbreviated story of course. He is a genius part owner of the company all the other owners trust him because he is a genius. and quoting -"He gets things done. old school".

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• Tuesday at Oracle OpenWorld 2012 - Must See Session: “Jump-starting Integration Projects with Oracle AIA Foundation Pack”

  - by Lionel Dubreuil

  Don’t miss this “CON8769 - Jump-starting Integration Projects with Oracle AIA Foundation Pack“session: Date: Tuesday, Oct 2 Time: 1:15 PM - 2:15 PM Location: Marriott Marquis - Salon 7 Speakers: Robert Wunderlich - Principal Product Manager, Oracle Munazza Bukhari - Group Manager, AIA FP Product Management, Oracle The Oracle Application Integration Architecture Foundation Pack development lifecycle prescribes the best practice methodology for developing integrations between applications. The lifecycle is supported by a toolset that focuses on the architects and developers. Attend this session to understand how Oracle AIA Foundation Pack can jump-start integration project development and boost developer productivity. It demonstrates what the product does today and showcases new features such as support for building direct integrations. Objectives for this session are to: Understand how to boost developer productivity Hear about support for direct integrations Learn what’s new in Oracle AIA Foundation Pack

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• B2B Customer Case Study Presentation at OOW 2012!

  - by user701307

  Real life B2B customer talking about consolidation to Oracle B2B and SOA Suite. Hear Kevin Kluggage, IT Director, Stryker and me present on consolidating legacy B2B networks on a global B2B infrastructure using Oracle B2B and SOA Suite. This session will discuss B2B industry trends, product overview, Stryker's case study and will elaborate on the benefits of using Oracle B2B to solve your partner integration needs today. Oracle B2B is Drummond Certified and has customers using the product in Supply Chain, Travel, Transport, Healthcare, Hightech and Telecom industries. We are excited about our session, and look forward to see you there! Wed, Oct 3, 3:30 PM – 4:30 PM – Moscone West – 3003CON5003 – Delivering a High-Value Global B2B Network with Oracle SOA Suite 11g

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• Come visit us at OOW 2012 B2B Demo Booth!

  - by user701307

  You’re invited to visit us at the Oracle B2B Demo POD at Oracle OpenWorld and JavaOne 2012. OOW offers a unique opportunity to meet the engineers who have developed the Oracle B2B product. Please stop by at our booth to see cool demos on EDI X12, EDIFACT and SBRES (used in Airlines industry). We will also be showing integration with OSB, SOA Suite and BAM. Use this opportunity to see the product in action, learn, and get answers to your questions. We will be happy to meet you and hear about your B2B integration usecases and discuss our roadmap. The demo pod will be available at the Fusion Middleware Demo POD area on Monday, October 1 through Wednesday, October 3, 2012. Look forward to seeing you there! Happy OOW 2012!

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• Is it reasonable to insist on reproducing every defect before diagnosing and fixing it?

  - by amphibient

  I work for a software product company. We have large enterprise customers who implement our product and we provide support to them. For example, if there is a defect, we provide patches, etc. In other words, It is a fairly typical setup. Recently, a ticket was issued and assigned to me regarding an exception that a customer found in a log file and that has to do with concurrent database access in a clustered implementation of our product. So the specific configuration of this customer may well be critical in the occurrence of this bug. All we got from the customer was their log file. The approach I proposed to my team was to attempt to reproduce the bug in a similar configuration setup as that of the customer and get a comparable log. However, they disagree with my approach saying that I should not need to reproduce the bug (as that is overly time-consuming and will require simulating a server cluster on VMs) and that I should simply "follow the code" to see where the thread- and/or transaction-unsafe code is and put the change working off of a simple local development, which is not a cluster implementation like the environment from which the occurrence of the bug originates. To me, working out of an abstract blueprint (program code) rather than a concrete, tangible, visible manifestation (runtime reproduction) seems like a difficult working environment (for a person of normal cognitive abilities and attention span), so I wanted to ask a general question: Is it reasonable to insist on reproducing every defect and debug it before diagnosing and fixing it? Or: If I am a senior developer, should I be able to read (multithreaded) code and create a mental picture of what it does in all use case scenarios rather than require to run the application, test different use case scenarios hands on, and step through the code line by line? Or am I a poor developer for demanding that kind of work environment? Is debugging for sissies? In my opinion, any fix submitted in response to an incident ticket should be tested in an environment simulated to be as close to the original environment as possible. How else can you know that it will really remedy the issue? It is like releasing a new model of a vehicle without crash testing it with a dummy to demonstrate that the air bags indeed work. Last but not least, if you agree with me: How should I talk with my team to convince them that my approach is reasonable, conservative and more bulletproof?

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• Is it the job of a developer to suggest IT requirements?

  - by anything

  I am the only developer working on a web application which is nearing to its end. Now we are looking into making it Live in maybe a couple of months time. This is a web application for a non IT company. Though they have their own internal IT team, they have asked me on what will be the hardware requirements for the live servers eg. RAM, 32 bit or 64 bit. Shouldn't the internal IT team be doing this or since I am the only person working on the project is it my resposiblity to let them know of the any specific hardware requiremnts which may impact the performance of the project? The reason I am asking this question is that, I have not this before. All the times I used to be given a server and asked to deploy apps on it. I never used to worry about the server configuration etc.

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• New Online Learning Library (OLL) content

  - by Irina

  Looking to brush up on OAM or OVD skills? Want some help with OIM? Well, have you checked our Online Learning Library (OLL) recently? OLL is a great way to pickup new skills in short blocks of time, and there is an enormous selection, on a diverse set of products. Every month these trainings get hundreds or thousands of hits. It would be worth your while to spend some time just poking around the nooks and crannies for items that interest you.A smattering of new OBEs and other content have recently become available, and if you haven't already, you might want to check them out: Identity Management: Business Scenarios Business and IT – Collaborative Access Review Sign Off and Closed Loop Identity Certification Oracle Identity Governance: End to End integration From Oracle Identity Manager to a Target Webservice Oracle Identity Manager: Configuring SOA Composite Oracle Identity Manager: Web Services Connector - Overview How to do a basic Oracle Virtual Directory (OVD) Setup? How to setup a simple Oracle Virtual Directory (OVD) Join? Installing Oracle Access Manager: Identity Server and WebPass  Also new is an Oracle University 5-day class you might want to investigate: Oracle Access Manager R2: Administration Essentials An OAM Advanced Administration class is in the works and should be available late summer or fall, so keep your calendar clear! Be sure to let us know in the Comments if there is a training you would find useful. Happy Trails :)

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• Monday at Oracle OpenWorld 2012 - Must See Session: “Using the Right Tools, Techniques, and Technologies for Integration Projects”

  - by Lionel Dubreuil

  Don’t miss this “CON8669 - Using the Right Tools, Techniques, and Technologies for Integration Projects“ session with Timothy Hall - Sr. Director, Oracle: Date: Monday, Oct 1, Time: 3:15 PM - 4:15 PM Location: Moscone South - 308 Every integration project brings its own unique set of challenges. There are many tools and techniques to choose from. How do you ensure that you have a means of consistently and repeatedly making decisions about which tools, techniques, and technologies are used? In working with many customers around the globe, Oracle has developed a set of criteria to help evaluate a variety of common integration questions. This session explores these criteria and how they have been further organized into decision trees that offer a repeatable means for ensuring that project teams are given the same guidance from project to project. Using these techniques, the presentation shows how you can reduce risk and speed productivity for your projects Objectives for this session are to: Discuss common questions that arise at the start of integration projects Review various decision criteria and approaches for getting to a consistent set of answers Explore how these techniques can be used to reduce risk and speed productivity

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• Developing ebooks- software?

  - by Mark Mayo

  I've written a few documents for friends or blogs on software testing, job hunting and android development. I've been toying with the idea of producing some programming-related ebooks. However, developing these in Word or OpenOffice seems too amateurish compared to some of the fantastically produced books out there. I'm proficient in LaTeX but have never seen it used to produce ... 'marketable' works - just technical papers, maths, etc - which is great for code but not for distribution. Has anyone seen any good (preferably free / open source) tool or software for developing/compiling professional-looking marketable ebooks (probably to .pdf or .exe format - but I can take care of that part if need be)? And more importantly, ones that are easy to use to format any code samples or snippets that I may choose to include. Much appreciated.

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• Writing data over RxTx using usbserial?

  - by Jeach

  I'm using the RxTx library over usbserial on a Linux distro. The RxTx lib seems to behave quite differently (in a bad way) than how it works over serial. One of my biggest problems is that the RxTx SerialPortEvent.OUTPUT_BUFFER_EMPTY does not work on linux over usbserial. How do I know when I should write to the stream? Any indicators I might have missed? So far my experience with writing and reading concurrently have not been great. Does anyone know if I should lock the DATA_AVAILABLE handler from being invoked while I'm writing on the stream? Or RxTx accepts concurrent read/writes? Thanks in advance

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• Writing an Iron Python debugger

  - by Kragen

  As a learning exercise I'm writing myself a simple extension / plugin / macro framework using IronPython - I've gotten the basics working but I'd like to add some basic debugging support to make my script editor easier to work with. I've been hunting around on the internet a bit and I've found a couple of good resources on writing managed debuggers (including Mike Stall's excellent .Net Debugging blog and the MSDN documentaiton on the CLR Debugging API) - I understand that IronPython is essentially IL however apart from that I'm a tad lost on how to get started, in particular: Are there any significant differences between debugging a dynamic language (such as IronPython) to a static one (such as C#)? Do I need to execute my script in a special way to get IronPython to output suitable debugging information? Is debugging a script running inside the current process going to cause deadlocks, or does IronPython execute my script in a child process? Am I better off looking into how to produce a simple C# debugger first to get the general idea? (I'm not interested in the GUI aspect of making a debugger for now - I've already got a pretty good idea of how this might work)

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• Is writing a reference atomic on 64bit VMs

  - by Steffen Heil

  Hi The java memory model mandates that writing a int is atomic: That is, if you write a value to it (consisting of 4 bytes) in one thread and read it in another, you will get all bytes or none, but never 2 new bytes and 2 old bytes or such. This is not guaranteed for long. Here, writing 0x1122334455667788 to a variable holding 0 before could result in another thread reading 0x112233440000000 or 0x0000000055667788. Now the specification does not mandate object references to be either int or long-sized. For type safety reasons I suspect they are guaranteed to be written atomiacally, but on a 64bit VM these references could be very well 64bit values (merely memory addresses). No here are my question: Are there any memory model specs covering this (that I haven't found)? Are long-writes suspect to be atomic on 64bit VMs? Are VMs forced to map references to 32bit? Regards, Steffen

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