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  • PHP to C/C++ through CGI script

    - by Peterim
    Hi guys! I realize it's probably something strange, but here is what I have. I have an application (handwriting recognition engine) written in C/C++. This application has Perl wrapper which was made by application's authors using SWIG. My website is written in PHP, so I'm looking for some ways to make PHP work with C/C++ application. The only way I can think of now is to create a CGI script (perl script) which accepts POST request from my website (AJAX request), sends it to the recognition engine through it's Perl wrapper, gets the required data and returns the required data as a response to AJAX request. Do you think it could be done this way? Are there any better solutions? Thank you!

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  • functional-style datatypes in Python

    - by Danny Roberts
    For anyone who's spent some time with sml, ocaml, haskell, etc. when you go back to using C, Python, Java, etc. you start to notice things you never knew were missing. I'm doing some stuff in Python and I realized what I really want is a functional-style datatype like (for example) datatype phoneme = Vowel of string | Consonant of voice * place * manner datatype voice = Voiced | Voiceless datatype place = Labial | Dental | Retroflex | Palatal | Velar | Glottal datatype manner = Stop | Affricate | Fricative | Nasal | Lateral type syllable = phoneme list Does anyone have a particular way that they like to simulate this in Python?

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  • Text to Speech in ASP.NET - Access is denied... what to do?

    - by Magnetic_dud
    On my personal website, i would like to make it "pronounce" something I solved the "concept" problem, as in here, and on my desktop it works smoothly when launched from visual web developer. Creates a file, and then an embedded player in the page will play it. Perfect. So, I uploaded it on the server... I get this error 500: Server Error in '/sapi' Application. Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) ASP.NET is not authorized to access the requested resource. Consider granting access rights to the resource to the ASP.NET request identity. ASP.NET has a base process identity (typically {MACHINE}\ASPNET on IIS 5 or Network Service on IIS 6) that is used if the application is not impersonating. If the application is impersonating via , the identity will be the anonymous user (typically IUSR_MACHINENAME) or the authenticated request user. (...) Source Error: See it below Source File: c:\mypath\sapi\myfile.aspx.cs Line: 21 Stack Trace: [UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))] SpeechLib.SpVoiceClass.Speak(String Text, SpeechVoiceSpeakFlags Flags) +0 prova.Button1_Click(Object sender, EventArgs e) in c:\mypath\sapi\prova.aspx.cs:21 System.Web.UI.WebControls.Button.OnClick(EventArgs e) +111 System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +110 System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10 System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13 System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1565 Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053 This is the source Source Error: Line 19: myfile.Open(@"C:\mypath\sapi\gen\hi.wav",SpeechStreamFileMode.SSFMCreateForWrite,false); Line 20: voice.AudioOutputStream = myfile; Line 21: voice.Speak("Hi",SpeechVoiceSpeakFlags.SVSFDefault); I get error on line 21, Voice.speak That probably means that the aspnet worker user has not some right permission The generation folder has all the right permissions: an empty file is created. So, i have to give permission of execute to some system dll? Do you know which dll? It is not bin\Interop.SpeechLib.dll, on this one the aspnet user has full control Ps: i have full control on the (windows) server (i mean, access by RDC, is not a shared hosting)

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  • C++ vs Matlab vs Python as a main language for Computer Vision Research

    - by Hough
    Hi all, Firstly, sorry for a somewhat long question but I think that many people are in the same situation as me and hopefully they can also gain some benefit from this. I'll be starting my PhD very soon which involves the fields of computer vision, pattern recognition and machine learning. Currently, I'm using opencv (2.1) C++ interface and I especially like its powerful Mat class and the overloaded operations available for matrix and image operations and seamless transformations. I've also tried (and implemented many small vision projects) using opencv python interface (new bindings; opencv 2.1) and I really enjoy python's ability to integrate opencv, numpy, scipy and matplotlib. But recently, I went back to opencv C++ interface because I felt that the official python new bindings were not stable enough and no overloaded operations are available for matrices and images, not to mention the lack of machine learning modules and slow speeds in certain operations. I've also used Matlab extensively in the past and although I've used mex files and other means to speed up the program, I just felt that Matlab's performance was inadequate for real-time vision tasks, be it for fast prototyping or not. When the project becomes larger and larger, many tasks have to be re-written in C and compiled into Mex files increasingly and Matlab becomes nothing more than a glue language. Here comes the sub-questions: For carrying out research in these fields (machine learning, vision, pattern recognition), what is your main or ideal programming language for rapid prototyping of ideas and testing algorithms contained in papers? For computer vision research work, can you list down the pros and cons of using the following languages? C++ (with opencv + gsl + svmlib + other libraries) vs Matlab (with all its toolboxes) vs python (with the imcomplete opencv bindings + numpy + scipy + matplotlib). Are there computer vision PhD/postgrad students here who are using only C++ (with all its availabe libraries including opencv) without even needing to resort to Matlab or python? In other words, given the current existing computer vision or machine learning libraries, is C++ alone sufficient for fast prototyping of ideas? If you're currently using Java or C# for your research, can you list down the reasons why they should be used and how they compare to other languages in terms of available libraries? What is the de facto vision/machine learning programming language and its associated libraries used in your research group? Thanks in advance. Edit: As suggested, I've opened the question to both academic and non-academic computer vision/machine learning/pattern recognition researchers and groups.

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  • Trying to get these list items to display inline

    - by Joel
    I have several unordered lists that I want to display like this: <ul> <li><img></li> <li><p></li> //inline </ul> //linebreak <ul> <li><img></li> <li><p></li> //inline </ul> ...etc I'm not able to get the li items to be inline with eachother. They are stacking vertically. I have stripped away most styling but still can't figure out what I'm doing wrong: html: <ul class="instrument"> <li class="imagebox"><img src="/images/matepe.jpg" width="247" height="228" alt="Matepe" /></li> <li class="textbox"><p>The matepe is a 24 key instrument that is played by the Kore-Kore people in North-Eastern Zimbabwe and Mozambique. It utilizes four fingers-each playing an individual melody. These melodies also interwieve to create resultant melodies that can be manipulated thru accenting different fingers. The matepe is used in Rattletree as the bridge from the physical world to the spirit world. The matepe is used in the Kore-Kore culture to summon the Mhondoro spirits which are thought to be able to communicate directly with Mwari (God) without the need of an intermediary.</p></li> </ul> <ul class="instrument"> <li class="imagebox"><img src="/images/soprano_little.jpg" border="0" width="247" height="170" alt="Soprano" /></li> <li class="textbox"><p>The highest voice of the Rattletree Marimba orchestra is the Soprano marimba. The soprano is used to whip up the energy on the dancefloor and help people reach ecstatic state with it's high and clear singing voice. The range of these sopranos goes much lower than 'typical' Zimbabwean style sopranos. The sopranos play the range of the right hand of the matepe and go two notes higher and five notes lower. Rattletree uses two sopranos.</p></li> </ul> <ul class="instrument"> <li class="imagebox"><img src="/images/bari_little.jpg" border="0" width="247" height="170" alt="Baritone" /></li> <li class="textbox"><p>The Baritone is the next lower voice in the orchestra. The bari is where the funk is. Generally bubbling over the Bass line, the baritone creates the syncopations and polyrhythms that messes with the 'minds' of the dancers and helps seperate the listener from the physical realm of thought. The range of the baritone covers the full range of the left hand side of the matepe.</p></li> </ul> <ul class="instrument"> <li class="imagebox"><img src="/images/darren_littlebass.jpg" border="0" width="247" height="195" alt="Bass"/><strong>Bass Marimba</strong></li> <li class="textbox"><p>The towering Bass Marimba is the foundation of the Rattletree Marimba sound. Putting out frequencies as low as 22hZ, the bass creates the drive that gets the dancefloor moving. It is 5.5' tall, 9' long, and 4' deep. It is played by standing on a platform and struck with mallets that have lacross-ball size heads (they are actually made with rubber dog balls). The Bass marimba's range covers the lowest five notes of the matepe and goes another five notes lower.</p></li> </ul> <ul class="instrument"> <li class="imagebox"><img src="/images/wayne_little.jpg" border="0" width="247" height="177" alt="Drums"/><strong>Drumset</strong></li> <li class="textbox"><p>All the intricate polyrhythms are held together tastefully with the drumset. The drums provides the consistancy and grounding that the dancers need to keep going all night. While the steady kick and high-hat provide that grounding function, the toms and snare and allowed to be another voice in the poylrhythmic texture-helping the dancers abandon the concept of a "one" within this cyclical music.</p></li> </ul> css: ul.instrument { text-align:left; display:inline; } ul.instrument li { list-style-type: none; } li.imagebox { } li.textbox { } li.textbox p{ width: 247px; }

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  • getting window screenshot windows API

    - by Oliver
    Hi, I am trying to make a program to work on top of an existing GUI to annotate it and provide extra calculations and statistical information. I want to do this using image recognition, as I have learned a fair amount about this in University using Matlab and similar things. I can get a handle to the window I want to perform image recognition on, but I don't know how to turn that handle into an image of that window, and all its visible child windows. I suppose I am looking for something like the screenshot function, but restricted to a single window. How would I go about doing this? I suppose I'd need something like a .bmp to mess about with. Also, it would have to be efficient enough that I could call it several times a second without my PC grinding to a halt. Hopefully this isn't an obvious question, I typed some things into google but didn't get anything related.

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  • How to detect a Triangle gesture with kinect?

    - by Akhilesh Mishra
    I am trying to implement a gesture recognition system which interprets the geometric gestures user makes and draws it on screen, I have some idea of how circle can be recognized, however i have no clue how to get started with triangle recognition. the data I have is X and Y coordinates of all points the gesture passed through. I get this data by tracking right hand. I found something online called Hough Transform , which is used for detecting lines but i am not sure whether it will work for discrete collection of points, Any ideas folks?

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  • How to recognise vehicle licence / number plate (ANPR) from an image?

    - by Ryan ONeill
    Hi all, I have a web site that allows users to upload images of cars and I would like to put a privacy filter in place to detect registration plates on the vehicle and blur them. The blurring is not a problem but is there a library or component (open source preferred) that will help with finding a licence within a photo? Caveats; I know nothing is perfect and image recognition of this type will provide false positive and negatives. I appreciate that we could ask the user to select the area to blur and we will do this as well, but the question is specifically about finding that data programmatically; so answers such as 'get a person to check every image' is not helpful. This software method is called 'Automatic Number Plate Recognition' in the UK but I cannot see any implementations of it as libraries. Any language is great although .Net is preferred. Thanks in advance Ryan

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  • Streaming audio - where to start?

    - by Adam Davis
    I need to develop an embedded audio streaming server. Requirements: Voice quality or better Intended for low power wifi transmission Broad support in existing software and devices (ie, windows media player, quicktime, vlc, iPhone, Android, etc). Royalty/patent free, or cheap to license Preferences: Low overhead TCP/IP based streaming protocol Voice grade codec (easy to implement in software, no DSP, 32bit CPU if needed) Would be nice if it supported HTML5 browsers, but is there any codec (such as raw) that is supported by the latest browsers that is lower overhead than MP3? Therefore: What are the relevant streaming protocols I should be looking at? What are the relevant codecs I should be looking at? What transport streams should I be looking at? What am I missing, or where else should I be looking for this type of need?

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  • memristor is a new paradigm (fourth element in integrated circuits)? [closed]

    - by lsalamon
    The memristor will bring a new paradigm of programming, opened enormous opportunities to enable the machines to gain knowledge, creating a new paradigm toward the intelligence altificial. Do you believe that we are paving the way for the era of intelligent machines? More info about : Brain-like systems? "As for the human brain-like characteristics, memristor technology could one day lead to computer systems that can remember and associate patterns in a way similar to how people do. This could be used to substantially improve facial recognition technology or to provide more complex biometric recognition systems that could more effectively restrict access to personal information. These same pattern-matching capabilities could enable appliances that learn from experience and computers that can make decisions." [EDITED] The way is open. News on the subject Brain-Like Computer Closer to Realization

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  • Getting specific values with regex [JAVA, ANDROID]

    - by David
    I need to knowingly isolate each row of the vcard and get its value. For instance, I want to get "5555" from X-CUSTOMFIELD. So far, my thoughts are: "X-CUSTOMFIELD;\d+" I have been looking at some tutorials and I am a little confused with what function to use? What would my regex above return? Would it give me the whole line or just the numerical part (5555)? I was thinking I i get the whole row, I can use substring to get the digits? BEGIN:VCARD VERSION:2.1 N:Last;First; FN:First Last TEL;HOME;VOICE:111111 TEL;MOBILE;VOICE:222222 X-CUSTOMFIELD;5555 END:VCARD

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  • How can I display a dialog box for making a choice before a CALL is processed in android?

    - by jsight
    I would like to intercept outgoing calls and pass them to a VOIP application. I see that the Google Voice application has a feature for displaying a question before each call is actually initiated. It provides the user with the choice: Initiate call via Google Voice Initiate call via standard call I would like a way to do something similar with my application (so that not all calls have to be routed through it). At the moment, I can intercept CALL events via a BroadcastReceiver, however, these are not allowed to open dialogs (thus making it possible to display the choice). What is the best way of achieving this goal?

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  • creating ports and initiating communication between client and server

    - by dave
    what i need is a server that listens to 5060 port , when the client sends data to that port the server should open up another port ( any port after 1250 i believe ) and forward the clients data to that port keeping 5060 idle so it can perform the same function for the next client so basically i need the server to a) open up multiple ports one for each client b) get the voice data from the client and be able to send voice data to that client i m looking into the hardware specs and other such details of the scenario so i dont have time to make such a program myself if theres a code that i can run directly ( both server and client side ) on visual studio .net 2010 that will perform these tasks then that would be extremely helpful thanks alot in advance

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  • Getting specific values with regex

    - by David
    I need to knowingly isolate each row of the vCard and get its value. For instance, I want to get "5555" from X-CUSTOMFIELD. So far, my thoughts are: "X-CUSTOMFIELD;\d+" I have been looking at some tutorials and I am a little confused with what function to use? What would my regex above return? Would it give me the whole line or just the numerical part (5555)? I was thinking I i get the whole row, I can use substring to get the digits? BEGIN:VCARD VERSION:2.1 N:Last;First; FN:First Last TEL;HOME;VOICE:111111 TEL;MOBILE;VOICE:222222 X-CUSTOMFIELD;5555 END:VCARD

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  • "Parallel Programming Talk" show

    Over at the Intel Software Network Aaron Tersteeg runs a "Parallel Programming Talk" audio show on which I was invited as a guest (for the 55th episode) to talk about Microsoft's parallelism offerings in Visual Studio 2010. The call started at 7:45AM, so if my voice sounds croaky to you, now you know why ;)Check out the 20-minute chat (and related hyperlinks) on Aaron's blog. Comments about this post welcome at the original blog.

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  • Tellago & Tellago Studios at Microsoft TechReady

    - by gsusx
    This week Microsoft is hosting the first edition of their annual TechReady conference. Even though TechReady is an internal conference, Microsoft invited us to present a not one but two sessions about some our recent work. We are particularly proud of the fact that one of those sessions is about our SO-Aware service registry. We see this as a recognition to the growing popularity of SO-Aware as the best Agile SOA governance solution in the Microsoft platform. Well, on Tuesday I had the opportunity...(read more)

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  • How to Learn SEO From Michael Bolton

    Today I went to a live show given by Michael Bolton, in the new grandiose Guangzhou Opera House. His voice is still unique. And yet he was teaching me how to do a better SEO, which has been my job and life for over 7 years.

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  • Going for Gold

    - by Simple-Talk Editorial Team
    There was a spring in the step of some members of our development teams here at Red Gate, on hearing that on five gold awards at 2012′s SQL Mag Community and Editors Choice Awards. And why not? It’s a nice recognition that their efforts were appreciated by many in the SQL Server community. The team at Simple-Talk don’t tend to spring, but even we felt a twinge of pride in the fact that SQL Scripts Manager received Gold for Editor’s Choice in the Best Free Tools category. The tool began life as a “Down Tools” project and is one that we’ve supported and championed in various articles on Simple-talk.com. Over a Cambridge Bitter in the Waggon and Horses, we’ve often reflected on how nice it would be to nominate our own awards. Of course, we’d have to avoid nominating Red Gate tools in each category, even the free ones, for fear of seeming biased,  but we could still award other people’s free tools, couldn’t we? So allow us to set the stage for the annual Simple-Talk Community Tool awards… Onto the platform we shuffle, to applause from the audience; Chris in immaculate tuxedo, Alice in stunning evening gown, Dave and Tony looking vaguely uncomfortable, Andrew somehow distracted, as if his mind is elsewhere. Tony strides up to the lectern, and coughs lightly…”In the free-tool category we have the three nominations, and they are…” (rustle of the envelope opening) Ola Hallengren’s SQL Server Maintenance Solution (applause) Adam Machanic’s WhoIsActive (cheers, more applause) Brent Ozar’s sp_Blitz (much clapping) “Before we declare the winner, I’d like to say a few words in recognition of a grand tradition in a SQL Server community that continues to offer its members a steady supply of excellent, free tools. It hammers home the fundamental principle that a tool should solve a single, pressing and frustrating problem, but you should only ever build your own solution to that problem if you are certain that you cannot buy it, or that someone has not already provided it free. We have only three finalists tonight, but I feel compelled to mention a few other tools that we also use and appreciate, such as Microsoft’s Logparser, Open source Curl, Microsoft’s TableDiff.exe, Performance Analysis of Logs (PAL) Tool, SQL Server Cache Manager and SQLPSX.” “And now I’ll hand over to Alice to announce the winner.” Alice strides over to the microphone, tearing open the envelope. “The winner,” she pauses for dramatic effect “… is …Ola Hallengren’s SQL Server Maintenance Solution!” Queue much applause and consumption of champagne. Did we get it wrong? What free tool would you nominate? Let us know! Cheers, Simple-Talk Editorial Team (Andrew, Alice, Chris, Dave, Tony)

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  • Fiction to Reality Timeline Charts Introduction of Sci-Fi Concepts to Real Life

    - by Jason Fitzpatrick
    Videophones, voice-controlled computers, heads-up displays, and other technological innovations made their first appearances in Sci-Fi. This dual timeline charts the first appearance in Sci-Fi against the date of commercial success for the product in the real world. Hit up the link below for the full resolution image. The Fiction to Reality Timeline [via Cool Inforgraphics] How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC How to Own Your Own Website (Even If You Can’t Build One) Pt 2

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  • YouTube + You

    YouTube is an extremely team-oriented, creative workplace where every single employee has a voice in the choices we make and the features we implement. We work together in...

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  • “Advanced” talk to text program [on hold]

    - by Rocky
    So, I have asked this question on 3 sites before, without getting a good answer, basically what I need is: being able to put recorded voice in a file (preferrebly .txt) Automatic recording when saying a key-word Automatic stop of the recording after a bit of silence If you have any idea on how this is possible I would be very happy :) I tried dragon natural speaking before as someone said it would work (it did not) so unless you know how that is possible dont say it ;) (Not sure what site to ask this on)

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  • NetBeans Podcast 62

    - by TinuA
    Download mp3: 49 minutes – 39.5 MB Subscribe to the NetBeans Podcast on iTunes NetBeans Community News with Geertjan and Tinu What's NEW? Recap of a SUCCESSFUL NetBeans Community Day at JavaOne2012! Want to know what you missed? Download slides for: NetBeans Community Keynote NetBeans and JavaFX panel NetBeans and Java EE panel NetBeans Platform panel Visit the JavaOne Content Catalog for slides, and audio and video recordings of all NetBeans sessions at JavaOne 2012. (Type in keyword "NetBeans".) NetBeans Governance Board elections are done. Congratulations to Anton Epple and Hermien Pellissier, the new members of the 20th Board! How would you grade the NetBeans team on NetBeans IDE 7.2? Take the NetBeans 7.2 Satisfaction Survey. NetBeans IDE 7.3 Beta 2 is available for download. The first beta debuted at JavaOne with support for HTML5. Watch videos of HTML5 support in NetBeans and visit Geertjan's blog for a beginner's guide to HTML5 development. It's a busy Fall on the NetBeans Calendar with stops at Devoxx 2012, JavaOne Latin America, Jay Day Munich, Jay Days Sweden  JavaOne 2012 Reflections NetBeans had a fantastic showing at JavaOne 2012--from the full-day lineup of NetBeans Community Day to the numerous BOFs, Labs, and sessions at the main conference. But better to hear it in these short interviews with members of the community who attended JavaOne 2012. Veteran attendees and first-timers, panel participants and award winners, the interviewees share their experience of the conference, from highlights and insights, to new discoveries and inspiration. Listen in to why attending JavaOne is a tech pilgrimage every Java developer ought to make.   07:50   Anton Epple - Eppleton Consulting (Germany); Recipient of 2012 NetBeans Community Recognition Award 17:10   Henry Arousell and Thomas Boqvist - Bjorn Lunden Information (Sweden) 24:45   Glenn Holmer - Weyco Group, Inc. (USA); Recipient of 2012 NetBeans Community Recognition Award 33:09   Timon Veenstra - Agrosense (The Netherlands); 2012 Duke's Choice Award winner (Agrosense in the Nov/Dec '12 issue of Java Magazine.) 40:19   Rob Terplowski, - Linden, Inc. (USA) More thoughts about NetBeans Day and JavaOne can also be found in two recent NetBeans Zone articles: "Reflections on JavaOne 2012 by the NetBeans Community: Part 1 and Part 2". *Have ideas for NetBeans Podcast topics? Send them to nbpodcast at netbeans dot org. *Subscribe to the official NetBeans page on Facebook! Check us out as well on Twitter, YouTube, and Google+.

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  • Windows Embedded Compact 7 Online Training

    - by Valter Minute
    If you want to increase your knowledge about Windows Embedded Compact and want to hear my voice, you can go to the brand new Windows Embedded Compact 7 Online Training website and check all the videos (many of them recorded by me, so be prepared for a funny accent!) showing many of the features and tools of this real time embedded OS from Microsoft. So, buy the pop-corn, sit on your most confortable chair and enjoy the show!

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  • Why All The Hype Around Live Help?

    - by ruth.donohue
    I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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