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• XNA Notes 005

  - by George Clingerman

  Another week and another crazy amount of activity going on in the XNA community. I’m fairly certain I missed over half of it. In fact, if I am missing things, make sure to email me and I’ll try and make sure I catch it next week! ([email protected]). Also, if you’ve got any advice, things you like/don’t like about the way these XNA Notes are going let me know. I always appreciate feedback (currently spammers are leaving me the nicest comments so you guys have work to do!) Without further ado, here’s this week’s notes! Time Critical XNA News The XNA Team Blob reminds us that February 7th is the last day to submit XNA 3.1 games to peer review! http://blogs.msdn.com/b/xna/archive/2011/01/31/7-days-left-to-submit-xna-gs-3-1-games-on-app-hub.aspx XNA MVPS Chris Williams kicks off the marketing campaign for our book http://geekswithblogs.net/cwilliams/archive/2011/01/28/143680.aspx Catalin Zima posts the comparison cheat sheet for why Angry Birds is different than Chickens Can’t Fly http://www.amusedsloth.com/2011/02/comparison-cheat-sheet-for-chickens-cant-fly-and-angry-birds/ Jim Perry congratulates the developers selected by Game Developer Magazine for Best Xbox LIVE Indie Games of 2010 http://machxgames.com/blog/?p=24 @NemoKrad posts his XNAKUUG talks for all to enjoy http://twitter.com/NemoKrad/statuses/33142362502864896 http://xna-uk.net/blogs/randomchaos/archive/2011/02/03/xblig-uk-2011-january-amp-february-talk.aspx George  (that’s me!) preps for his XNA talk coming up on the 8th http://twitter.com/clingermangw/statuses/32669550554124288 http://www.portlandsilverlight.net/Meetings/Details/15 XNA Developers FireFly posts the last tutorial in his XNA Tower Defense tutorial series http://forums.create.msdn.com/forums/p/26442/451460.aspx#451460 http://xnatd.blogspot.com/2011/01/tutorial-14-polishing-game.html @fredericmy posts the main difference when porting a game from Windows Phone 7 to Xbox 360 http://fairyengine.blogspot.com/2011/01/main-differences-when-porting-game-from.html @ElementCy creates a pretty rad video of a MineCraft type terrain created using XNA http://www.youtube.com/watch?v=Waw1f7wnl9I Andrew Russel gets the first XNA badge on gamedev.stackexchange http://twitter.com/_AndrewRussell/statuses/32322877004972032 http://gamedev.stackexchange.com/badges?tab=tags And his funding for ExEn has passed $7000 only $3000 to go http://twitter.com/_AndrewRussell/statuses/33042412804771840 Subodh Pushpak blogs about his Windows Phone 7 XNA talk http://geekswithblogs.net/subodhnpushpak/archive/2011/02/01/windows-phone-7-silverlight--xna-development-talk.aspx Slyprid releases the latest version of Transmute and needs more people to test http://twitter.com/slyprid/statuses/32452488418299904 http://forgottenstarstudios.com/ SpynDoctorGames celebrates the 1 year anniversary of Your Doodles Are Bugged! Congrats! http://twitter.com/SpynDoctorGames/statuses/32511689068908544 Noogy (creator of Dust the Elysian Tail) prepares his conversion to XNA 4.0 http://twitter.com/NoogyTweet/statuses/32522008449253376 @philippedasilva posts about the Indiefreaks Game Framework v0.2.0.0 Input management system http://twitter.com/philippedasilva/statuses/32763393957957632 http://indiefreaks.com/2011/02/02/behind-smart-input-system-feature/ Mommy’s Best Games debates what to do about High Scores with their new update http://mommysbest.blogspot.com/2011/02/high-score-shake-up.html @BinaryTweedDeej want to know if there’s anything the community needs to make XNA games for the PC. Give him some feedback! http://twitter.com/BinaryTweedDeej/status/32895453863354368 @mikebmcl promises to write us all a book (I can’t wait to read it!) http://twitter.com/mikebmcl/statuses/33206499102687233 @werezompire is going to live, LIVE, thanks to all the generosity and support from the community! http://twitter.com/werezompire/statuses/32840147644977153 Xbox LIVE Indie Games (XBLIG) Making money in Xbox 360 indie game development. Is it possible? http://www.bitmob.com/articles/making-money-in-xbox-360-indie-game-development-is-it-possible @AlejandroDaJ posts some thoughts abut the bitmob article http://twitter.com/AlejandroDaJ/statuses/31068552165330944 http://www.apathyworks.com/blog/view.php?id=00215 Kobun gets my respect as an XBLIG champion. I’m not sure who Kobun is, but if you’ve every read through the comment sections any time Kotaku writes about XBLIGs you’ll see a lot of confusion, disinformation in there. Kobun has been waging a secret war battling that lack of knowledge and he does it well. Also he’s running a pretty kick ass site for Xbox LIVE Indie Game reviews http://xboxindies.teamkobun.com/ @radiangames releases his last Xbox LIVE Indie Game...for now http://bit.ly/gMK6lE Playing Avaglide with the Kinect controller http://www.youtube.com/watch?v=UqAYbHww53o http://www.joystiq.com/2011/01/30/kinect-hacks-take-to-the-skies-with-avaglide/ Luke Schneider of Radiangames interviewed in Edge magazine http://www.next-gen.biz/features/radiangames-venture Digital Quarters posts thoughts on why XBLIG’s online requirement kills certain genres http://digitalquarters.blogspot.com/2011/02/thoughts-why-xbligs-online-requirement.html Mommy’s Best Games shares the news that several XBLIGs were featured in the March 2011 issue of Famitsu 360 http://forums.create.msdn.com/forums/p/33455/451487.aspx#451487 NaviFairy continues with his Indie-Game-A-Day http://gaygamer.net/2011/02/indie_game_a_day_epic_dungeon.html http://gaygamer.net/2011/02/indie_game_a_day_break_limit_r.html and more every day...that’s kind of the point! Keep your eye on this series! VVGTV continues with it’s awesome reviews/promotions for XBLIGs http://vvgtv.com/ http://vvgtv.com/2011/02/03/iredia-atrams-secret-xblig-review-2/ http://vvgtv.com/2011/02/02/poopocalypse-coming-soon-to-xblig/ ….and even more, you get the point. Magicka is an Indie Game doing really well on Steam AND it’s made using XNA http://www.magickagame.com/ http://twitter.com/Magickagame/statuses/32712762580799488 GameMarx reviews Antipole http://www.gamemarx.com/reviews/73/antipole-is-vvvvvvery-good.aspx Armless Octopus review Alpha Squad http://www.armlessoctopus.com/2011/01/28/xbox-indie-review-alpha-squad/ An interesting article about Kodu that Jim Perry found http://twitter.com/MachXGames/statuses/32848044105924608 http://www.develop-online.net/news/36915/10-year-old-Jordan-makes-games-The-UK-needs-more-like-her XNA Game Development Sgt. Conker posts about the Natur beta, a new book and whether you can make money with XBLIG http://www.sgtconker.com/ http://www.sgtconker.com/2011/01/a-new-book-on-the-block-and-a-new-natur-beta/ http://www.sgtconker.com/2011/01/making-money-in-xbox-360-indie-game-development-is-it-possible/ Tips for setting up SVN http://bit.ly/fKxgFh @bsimser found tons of royalty free music and soundfx for your XNA Games http://twitter.com/bsimser/statuses/31426632933711872 Post on the new features in the next Sunburn Editor http://www.synapsegaming.com/blogs/fivesidedbarrel/archive/2011/01/28/new-editor-features-prefabs-components-and-more.aspx @jasons_novaleaf posts source code for light pre-pass optimizations for #xna http://twitter.com/jasons_novaleaf/statuses/33348855403642880 http://jcoluna.wordpress.com/2011/02/01/xna-4-0-light-pre-pass-optimization-round-one/ I’ve been learning about doing an A.I. for turn based games and this article was a great resource. http://www.gamasutra.com/view/feature/1535/designing_ai_algorithms_for_.php?print=1

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• Replication - between pools in the same system

  - by Steve Tunstall

  OK, I fully understand that's it's been a LONG time since I've blogged with any tips or tricks on the ZFSSA, and I'm way behind. Hey, I just wrote TWO BLOGS ON THE SAME DAY!!! Make sure you keep scrolling down to see the next one too, or you may have missed it. To celebrate, for the one or two of you out there who are still reading this, I got something for you. The first TWO people who make any comment below, with your real name and email so I can contact you, will get some cool Oracle SWAG that I have to give away. Don't get excited, it's not an iPad, but it pretty good stuff. Only the first two, so if you already see two below, then settle down. Now, let's talk about Replication and Migration.  I have talked before about Shadow Migration here: https://blogs.oracle.com/7000tips/entry/shadow_migrationShadow Migration lets one take a NFS or CIFS share in one pool on a system and migrate that data over to another pool in the same system. That's handy, but right now it's only for file systems like NFS and CIFS. It will not work for LUNs. LUN shadow migration is a roadmap item, however. So.... What if you have a ZFSSA cluster with multiple pools, and you have a LUN in one pool but later you decide it's best if it was in the other pool? No problem. Replication to the rescue. What's that? Replication is only for replicating data between two different systems? Who told you that? We've been able to replicate to the same system now for a few code updates back. These instructions below will also work just fine if you're setting up replication between two different systems. After replication is complete, you can easily break replication, change the new LUN into a primary LUN and then delete the source LUN. Bam. Step 1- setup a target system. In our case, the target system is ourself, but you still have to set it up like it's far away. Go to Configuration-->Services-->Remote Replication. Click the plus sign and setup the target, which is the ZFSSA you're on now. Step 2. Now you can go to the LUN you want to replicate. Take note which Pool and Project you're in. In my case, I have a LUN in Pool2 called LUNp2 that I wish to replicate to Pool1.  Step 3. In my case, I made a Project called "Luns" and it has LUNp2 inside of it. I am going to replicate the Project, which will automatically replicate all of the LUNs and/or Filesystems inside of it.  Now, you can also replicate from the Share level instead of the Project. That will only replicate the share, and not all the other shares of a project. If someone tells you that if you replicate a share, it always replicates all the other shares also in that Project, don't listen to them.Note below how I can choose not only the Target (which is myself), but I can also choose which Pool to replicate it to. So I choose Pool1.  Step 4. I did not choose a schedule or pick the "Continuous" button, which means my replication will be manual only. I can now push the Manual Replicate button on my Actions list and you will see it start. You will see both a barber pole animation and also an update in the status bar on the top of the screen that a replication event has begun. This also goes into the event log.  Step 5. The status bar will also log an event when it's done. Step 6. If you go back to Configuration-->Services-->Remote Replication, you will see your event. Step 7. Done. To see your new replica, go to the other Pool (Pool1 for me), and click the "Replica" area below the words "Filesystems | LUNs" Here, you will see any replicas that have come in from any of your sources. It's a simple matter from here to break the replication, which will change this to a "Local" LUN, and then delete the original LUN back in Pool2. Ok, that's all for now, but I promise to give out more tricks sometime in November !!! There's very exciting stuff coming down the pipe for the ZFSSA. Both new hardware and new software features that I'm just drooling over. That's all I can say, but contact your local sales SC to get a NDA roadmap talk if you want to hear more.   Happy Halloween,Steve 

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• 3 Ways to Make Steam Even Faster

  - by Chris Hoffman

  Have you ever noticed how slow Steam’s built-in web browser can be? Do you struggle with slow download speeds? Or is Steam just slow in general? These tips will help you speed it up. Steam isn’t a game itself, so there are no 3D settings to change to achieve maximum performance. But there are some things you can do to speed it up dramatically. Speed Up the Steam Web Browser Steam’s built-in web browser — used in both the Steam store and in Steam’s in-game overlay to provide a web browser you can quickly use within games – can be frustratingly slow on many systems. Rather than the typical speed we’ve come to expect from Chrome, Firefox, or even Internet Explorer, Steam seems to struggle. When you click a link or go to a new page, there’s a noticeable delay before the new page appears — something that doesn’t happen in desktop browsers. Many people seem to have made peace with this slowness, accepting that Steam’s built-in browser is just bad. However, there’s a trick that will eliminate this delay on many systems and make the Steam web browser fast. This problem seems to arise from an incompatibility with the Automatically Detect Proxy Settings option, which is enabled by default on Windows. This is a compatibility option that very few people should actually need, so it’s safe to disable it. To disable this option, open the Internet Options dialog — press the Windows key to access the Start menu or Start screen, type Internet Options, and click the Internet Options shortcut. Select the Connections tab in the Internet Options window and click the LAN settings button. Uncheck the Automatically detect settings option here, then click OK to save your settings. If you experienced a significant delay every time a web page loaded in Steam’s web browser, it should now be gone. In the unlikely event that you encounter some sort of problem with your network connection, you could always re-enable this option. Increase Steam’s Game Download Speed Steam attempts to automatically select the nearest download server to your location. However, it may not always select the ideal download server. Or, in the case of high-traffic events like big seasonal sales and huge game launches, you may benefit from selecting a less-congested server. To do this, open Steam’s settings by clicking the Steam menu in Steam and selecting Settings. Click over to the Downloads tab and select the closest download server from the Download Region box. You should also ensure that Steam’s download bandwidth isn’t limited from here. You may want to restart Steam and see if your download speeds improve after changing this setting. In some cases, the closest server might not be the fastest. One a bit farther away could be faster if your local server is more congested, for example. Steam once provided information about content server load, which allowed you to select a regional server that wasn’t under high-load, but this information no longer seems to be available. Steam still provides a page that shows you the amount of download activity happening in different regions, including statistics about the difference in download speeds in different US states, but this information isn’t as useful. Accelerate Steam and Your Games One way to speed up all your games — and Steam itself —  is by getting a solid-state drive and installing Steam to it. Steam allows you to easily move your Steam folder — at C:\Program Files (x86)\Steam by default — to another hard drive. Just move it like you would any other folder. You can then launch the Steam.exe program as if you had never moved Steam’s files. Steam also allows you to configure multiple game library folders. This means that you can set up a Steam library folder on a solid-state drive and one on your larger magnetic hard drive. Install your most frequently played games to the solid-state drive for maximum speed and your less frequently played ones to the slower magnetic hard drive to save SSD space. To set up additional library folders, open Steam’s Settings window and click the Downloads tab. You’ll find the Steam Library Folders option here. Click the Add Library Folder button and create a new game library on another hard drive. When you install a game in Steam, you’ll be asked which library folder you want to install it to. With the proxy compatibility option disabled, the correct download server chosen, and Steam installed to a fast SSD, it should be a speed demon. There’s not much more you can do to speed up Steam, short of upgrading other hardware like your computer’s CPU. Image Credit: Andrew Nash on Flickr     

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• GlassFish Clustering with DCOM on Windows

  - by ByronNevins

  DCOM - Distributed COM, a Microsoft protocol for communicating with Windows machines. Why use DCOM? In GlassFish 3.1 SSH is used as the standard way to run commands on remote nodes for clustering.  It is very difficult for users to get SSH configured properly on Windows.  SSH does not come with Windows so we have to depend on third party tools.  And then the user is forced to install and configure these tools -- which can be tricky. DCOM is available on all supported platforms.  It is built-in to Windows. The idea is to use DCOM to communicate with remote Windows nodes.  This has the huge advantage that the user has to do minimal, if any, configuration on the Windows nodes. Implementation HighlightsTwo open Source Libraries have been added to GlassFish: Jcifs – a SAMBA implementation in Java J-interop – A Java implementation for making DCOM calls to remote Windows computers.   Note that any supported platform can use DCOM to work with Windows nodes -- not just Windows.E.g. you can have a Linux DAS work with Windows remote instances.All existing SSH commands now have a corresponding DCOM command – except for setup-ssh which isn’t needed for DCOM.  validate-dcom is an all new command. New DCOM Commands create-node-dcom delete-node-dcom install-node-dcom list-nodes-dcom ping-node-dcom uninstall-node-dcom update-node-dcom validate-dcom setup-local-dcom (This is only available via Update Center for GlassFish 3.1.2) These commands are in-place in the trunk (4.0).  And in the branch (3.1.2) Windows Configuration Challenges There are an infinite number of possible configurations of Windows if you look at it as a combination of main release, service-pack, special drivers, software, configuration etc.  Later versions of Windows err on the side of tightening security be default.  This means that the Windows host may need to have configuration changes made.These configuration changes mostly need to be made by the user.  setup-local-dcom will assist you in making required changes to the Windows Registry.  See the reference blogs for details. The validate-dcom Command validate-dcom is a crucial command.  It should be run before any other commands.  If it does not run successfully then there is no point in running other commands.The validate-dcom command must be used from a DAS machine to test a different Windows machine.  If  validate-dcom runs successfully you can be confident that all the DCOM commands will work.  Conversely, the opposite is also true:  If validate-dcom fails, then no DCOM commands will work. What validate-dcom does Verify that the remote host is not the local machine. Resolves the remote host name Checks that the remote DCOM port is being listened on (135, 139) Checks that the remote host’s File Sharing is enabled (port 445) It copies a file (a script) to the remote host to verify that SAMBA is working and authorization is correct It runs a script that it copied on-the-fly to the remote host. Tips and Tricks The bread and butter commands that use DCOM are existing commands like create-instance, start-instance etc.   All of the commands that have dcom in their name are for dealing with the actual nodes. The way the software works is to call asadmin.bat on the remote machine and run a command.  This means that you can track these commands easily on the remote machine with the usual tools.  E.g. using AS_LOGFILE, looking at log files, etc.  It’s easy to attach a debugger to the remote asadmin process, “just in time”, if necessary. How to debug the remote commands:Edit the asadmin.bat file that is in the glassfish/bin folder.  Use glassfish/lib/nadmin.bat in GlassFish 4.0+Add these options to the java call:-Xdebug -Xrunjdwp:transport=dt_socket,server=y,suspend=y,address=1234  Now if you run, say start-instance on DAS, you can attach your debugger, at your leisure, to the remote machines port 1234.  It will be running start-local-instance and patiently waiting for you to attach.

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• ASP.NET Web Forms Extensibility: Control Adapters

  - by Ricardo Peres

  All ASP.NET controls from version 2.0 can be associated with a control adapter. A control adapter is a class that inherits from ControlAdapter and it has the chance to interact with the control(s) it is targeting so as to change some of its properties or alter its output. I talked about control adapters before and they really a cool feature. The ControlAdapter class exposes virtual methods for some well known lifecycle events, OnInit, OnLoad, OnPreRender and OnUnload that closely match their Control counterparts, but are fired before them. Because the control adapter has a reference to its target Control, it can cast it to its concrete class and do something with it before its lifecycle events are actually fired. The adapter is also notified before the control is rendered (BeginRender), after their children are renderes (RenderChildren) and after itself is rendered (Render): this way the adapter can modify the control’s output. Control adapters may be specified for any class inheriting from Control, including abstract classes, web server controls and even pages. You can, for example, specify a control adapter for the WebControl and UserControl classes, but, curiously, not for Control itself. When specifying a control adapter for a page, it must inherit from PageAdapter instead of ControlAdapter. The adapter for a control, if specified, can be found on the protected Adapter property, and for a page, on the PageAdapter property. The first use of control adapters that came to my attention was for changing the output of standard ASP.NET web controls so that they were more based on CSS and less on HTML tables: it was the CSS Friendly Control Adapters project, now available at http://code.google.com/p/aspnetcontroladapters/. They are interesting because you specify them in one location and they apply anywhere a control of the target type is created. Mind you, it applies to controls declared on markup as well as controls created by code with the new operator. So, how do you use control adapters? The most usual way is through a browser definition file. In it, you specify a set of control adapters and their target controls, for a given browser. This browser definition file is a XML file with extension .Browser, and can either be global (%WINDIR%\Microsoft.NET\Framework64\vXXXX\Config\Browsers) or local to the web application, in which case, it must be placed inside the App_Browsers folder at the root of the web site. It looks like this: 1: <browsers> 2: <browser refID="Default"> 3: <controlAdapters> 4: <adapter controlType="System.Web.UI.WebControls.TextBox" adapterType="MyNamespace.TextBoxAdapter, MyAssembly" /> 5: </controlAdapters> 6: </browser> 7: </browsers> A browser definition file targets a specific browser, so you can have different definitions for Chrome, IE, Firefox, Opera, as well as for specific version of each of those (like IE8, Firefox3). Alternatively, if you set the target to Default, it will apply to all. The reason to pick a specific browser and version might be, for example, in order to circumvent some limitation present in that specific version, so that on markup you don’t need to be concerned with that. Another option is through the the current Browser object of the request: 1: this.Context.Request.Browser.Adapters.Add(typeof(TextBox).FullName, typeof(TextBoxAdapter).FullName); This must go very early on the page lifecycle, for example, on the OnPreInit event, or even on Application_Start. You have to specify the full class name for both the target control and the adapter. Of course, you have to do this for every request, because it won’t be persisted. As an example, you may know that the classic TextBox control renders an HTML input tag if its TextMode is set to SingleLine and a textarea if set to MultiLine. Because the textarea has no notion of maximum length, unlike the input, something must be done in order to enforce this. Here’s a simple suggestion: 1: public class TextBoxControlAdapter : ControlAdapter 2: { 3: protected TextBox Target 4: { 5: get 6: { 7: return (this.Control as TextBox); 8: } 9: } 10:  11: protected override void OnLoad(EventArgs e) 12: { 13: if ((this.Target.MaxLength > 0) && (this.Target.TextMode == TextBoxMode.MultiLine)) 14: { 15: if (this.Target.Page.ClientScript.IsClientScriptBlockRegistered("TextBox_KeyUp") == false) 16: { 17: if (this.Target.Page.ClientScript.IsClientScriptBlockRegistered(this.Target.Page.GetType(), "TextBox_KeyUp") == false) 18: { 19: String script = String.Concat("function TextBox_KeyUp(sender) { if (sender.value.length > ", this.Target.MaxLength, ") { sender.value = sender.value.substr(0, ", this.Target.MaxLength, "); } }\n"); 20:  21: this.Target.Page.ClientScript.RegisterClientScriptBlock(this.Target.Page.GetType(), "TextBox_KeyUp", script, true); 22: } 23:  24: this.Target.Attributes["onkeyup"] = "TextBox_KeyUp(this)"; 25: } 26: } 27: 28: base.OnLoad(e); 29: } 30: } What it does is, for every TextBox control, if it is set for multi line and has a defined maximum length, it injects some JavaScript that will filter out any content that exceeds this maximum length. This will occur for any TextBox that you may have on your site, or any class that inherits from it. You can use any of the previous options to register this adapter. Stay tuned for more ASP.NET Web Forms extensibility tips!

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• First time shadow mapping problems

  - by user1294203

  I have implemented basic shadow mapping for the first time in OpenGL using shaders and I'm facing some problems. Below you can see an example of my rendered scene: The process of the shadow mapping I'm following is that I render the scene to the framebuffer using a View Matrix from the light point of view and the projection and model matrices used for normal rendering. In the second pass, I send the above MVP matrix from the light point of view to the vertex shader which transforms the position to light space. The fragment shader does the perspective divide and changes the position to texture coordinates. Here is my vertex shader, #version 150 core uniform mat4 ModelViewMatrix; uniform mat3 NormalMatrix; uniform mat4 MVPMatrix; uniform mat4 lightMVP; uniform float scale; in vec3 in_Position; in vec3 in_Normal; in vec2 in_TexCoord; smooth out vec3 pass_Normal; smooth out vec3 pass_Position; smooth out vec2 TexCoord; smooth out vec4 lightspace_Position; void main(void){ pass_Normal = NormalMatrix * in_Normal; pass_Position = (ModelViewMatrix * vec4(scale * in_Position, 1.0)).xyz; lightspace_Position = lightMVP * vec4(scale * in_Position, 1.0); TexCoord = in_TexCoord; gl_Position = MVPMatrix * vec4(scale * in_Position, 1.0); } And my fragment shader, #version 150 core struct Light{ vec3 direction; }; uniform Light light; uniform sampler2D inSampler; uniform sampler2D inShadowMap; smooth in vec3 pass_Normal; smooth in vec3 pass_Position; smooth in vec2 TexCoord; smooth in vec4 lightspace_Position; out vec4 out_Color; float CalcShadowFactor(vec4 lightspace_Position){ vec3 ProjectionCoords = lightspace_Position.xyz / lightspace_Position.w; vec2 UVCoords; UVCoords.x = 0.5 * ProjectionCoords.x + 0.5; UVCoords.y = 0.5 * ProjectionCoords.y + 0.5; float Depth = texture(inShadowMap, UVCoords).x; if(Depth < (ProjectionCoords.z + 0.001)) return 0.5; else return 1.0; } void main(void){ vec3 Normal = normalize(pass_Normal); vec3 light_Direction = -normalize(light.direction); vec3 camera_Direction = normalize(-pass_Position); vec3 half_vector = normalize(camera_Direction + light_Direction); float diffuse = max(0.2, dot(Normal, light_Direction)); vec3 temp_Color = diffuse * vec3(1.0); float specular = max( 0.0, dot( Normal, half_vector) ); float shadowFactor = CalcShadowFactor(lightspace_Position); if(diffuse != 0 && shadowFactor > 0.5){ float fspecular = pow(specular, 128.0); temp_Color += fspecular; } out_Color = vec4(shadowFactor * texture(inSampler, TexCoord).xyz * temp_Color, 1.0); } One of the problems is self shadowing as you can see in the picture, the crate has its own shadow cast on itself. What I have tried is enabling polygon offset (i.e. glEnable(POLYGON_OFFSET_FILL), glPolygonOffset(GLfloat, GLfloat) ) but it didn't change much. As you see in the fragment shader, I have put a static offset value of 0.001 but I have to change the value depending on the distance of the light to get more desirable effects , which not very handy. I also tried using front face culling when I render to the framebuffer, that didn't change much too. The other problem is that pixels outside the Light's view frustum get shaded. The only object that is supposed to be able to cast shadows is the crate. I guess I should pick more appropriate projection and view matrices, but I'm not sure how to do that. What are some common practices, should I pick an orthographic projection? From googling around a bit, I understand that these issues are not that trivial. Does anyone have any easy to implement solutions to these problems. Could you give me some additional tips? Please ask me if you need more information on my code. Here is a comparison with and without shadow mapping of a close-up of the crate. The self-shadowing is more visible.

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• Interview with Ronald Bradford about MySQL Connect

  - by Keith Larson

  Ronald Bradford,  an Oracle ACE Director has been busy working with  database consulting, book writing (EffectiveMySQL) while traveling and speaking around the world in support of MySQL. I was able to take some of his time to get an interview on this thoughts about theMySQL Connect conference. Keith Larson: What where your thoughts when you heard that Oracle was going to provide the community the MySQL Conference ?Ronald Bradford: Oracle has already been providing various different local community events including OTN Tech Days and  MySQL community days. These are great for local regions both in the US and abroad.  In previous years there has been an increase of content at Oracle Open World, however that benefits the Oracle community far more then the MySQL community.  It is good to see that Oracle is realizing the benefit in providing a large scale dedicated event for the MySQL community that includes speakers from the MySQL development teams, invested companies in the ecosystem and other community evangelists.I fully expect a successful event and look forward to hopefully seeing MySQL Connect at the upcoming Brazil and Japan OOW conferences and perhaps an event on the East Coast.Keith Larson: Since you are part of the content committee, what did you think of the submissions that were received during call for papers?Ronald Bradford: There was a large number of quality submissions to the number of available presentation sessions. As with the previous years as a committee member for the annual MySQL conference, there is always a large variety of common cornerstone MySQL features as well as new products and upcoming companies sharing their MySQL experiences. All of the usual major players in the ecosystem will in presenting at MySQL Connect including Facebook, Twitter, Yahoo, Continuent, Percona, Tokutek, Sphinx and Amazon to name a few.  This is ensuring the event will have a large number of quality speakers and a difficult time in choosing what to attend. Keith Larson: What sessions do you look forwarding to attending? Ronald Bradford: As with most quality conferences you can only be in one place at one time, so with multiple tracks per session it is always difficult to decide. The continued work and success with MySQL Cluster, and with a number of sessions I am sure will be popular. The features that interest me the most are around the optimizer, where there are several sessions on new features, and on the importance of backups. There are three presentations in this area to choose from.Keith Larson: Are you going to cover any of the content in your books at your MySQL Connect sessions?Ronald Bradford: I will be giving two presentations at MySQL Connect. The first will include the techniques available for creating better indexes where I will be touching on some aspects of the first Effective MySQL book on Optimizing SQL Statements.  In my second presentation from experiences of managing 500+ AWS MySQL instances, I will be touching on areas including SQL tuning, backup and recovery and scale out with replication.   These are the key topics of the initial books in the Effective MySQL series that focus on performance, scalability and business continuity.  The books however cover a far greater amount of detail then can be presented in a 1 hour session. Keith Larson: What features of MySQL 5.6 do you look forward to the most ?Ronald Bradford: I am very impressed with the optimizer trace feature. The ability to see exposed information is invaluable not just for MySQL 5.6, but to also apply information discerned for optimizing SQL statements in earlier versions of MySQL.  Not everybody understands that it is easy to deploy a MySQL 5.6 slave into an existing topology running an older version if MySQL for evaluation of many new features.  You can use the new mysqlbinlog streaming feature for duplicating master binary logs on an older version with a MySQL 5.6 slave.  The improvements in instrumentation in the Performance Schema are exciting.   However, as with my upcoming Replication Techniques in Depth title, that will be available for sale at MySQL Connect, there are numerous replication features, some long overdue with provide significant management benefits. Crash Save Slaves, Global transaction Identifiers (GTID)  and checksums just to mention a few.Keith Larson: You have been to numerous conferences, what would you recommend for people at the conference? Ronald Bradford: Make the time to meet and introduce yourself to the speakers that cover the topics that most interest you. The MySQL ecosystem has a very strong community.  The relationships you build with presenters, developers and architects in MySQL can be invaluable, however they are created over time. Get to know these people, interact with them over time.  This is the opportunity to learn more then just the content from a 1 hour session. Keith Larson: Any additional tips to handling the long hours ? Ronald Bradford: Conferences can be hard, especially with all the post event drinking.  This is a two day event and I am sure will include additional events on Friday and Saturday night so come well prepared, and leave work behind. Take the time to learn something new.   You can always catchup on sleep later. Keith Larson: Thank you so much for taking some time to do this I look forward to seeing you at the MySQL Connect conference.  Please stay tuned here for more updates on MySQL. 

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• Whoosh: PASS Board Year 1, Q4

  - by Denise McInerney

  "Whoosh". That's the sound the last quarter of 2012 made as it rushed by. My first year on the PASS Board is complete, and the last three months of it were probably the busiest. PASS Summit 2012 Much of October was devoted to preparing for Summit. Every Board  member, HQ staffer and dozens of volunteers were busy in the run-up to our flagship event. It takes a lot of work to put on the Summit. The community meetings,  first-timers program, keynotes, sessions and that fabulous Community Appreciation party are the result of many hours of preparation. Virtual Chapters at the Summit With a lot of help from Karla Landrum, Michelle Nalliah, Lana Montgomery and others at HQ the VCs had a good presence at Summit. We started the week with a VC leaders meeting. I shared some information about the activities and growth during the first part of the year.   From January - September 2012: The number of VCs increased from 14 to 20 VC membership  grew from 55,200 to 80,100 Total attendance at VC meetings increased from 1,480 to 2,198 Been part of PASS Global Growth with language-based VC- including Chinese, Spanish and Portuguese. We also heard from some VC leaders and volunteers. Ryan Adams (Performance VC) shared his tips for successful marketing of VC events. Amy Lewis (Business Intelligence VC) described how the BI chapter has expanded to support PASS' global growth by finding volunteers to organize events at times that are convenient for people in Europe and Australia. Felipe Ferreira (Portuguese language VC) described the experience of building a user group first in Brazil, then expanding to work with Portuguese-speaking data professionals around the world. Virtual Chapter leaders and volunteers were in evidence throughout Summit, beginning with the Welcome Reception. For the past several years VCs have had an organized presence at this event, signing up new members and advertising their meetings. Many VC leaders also spent time at the Community Zone. This new addition to the Summit proved to be a vibrant spot were new members and volunteers could network with others and find out how to start a chapter or host a SQL Saturday. Women In Technology 2012 was the 10th WIT Luncheon to be held at Summit. I was honored to be asked to be on the panel to discuss the topic "Where Have We Been and Where are We Going?" The PASS community has come a long way in our understanding of issues facing women in tech and our support of women in the organization. It was great to hear from panelists Stefanie Higgins and Kevin Kline who were there at the beginning as well as Kendra Little and Jen Stirrup who are part of the progress being made by women in our community today. Bylaw Changes The Board spent a good deal of time in 2012 discussing how to move our global growth initiatives forward. An important component of this is a proposed change to how the Board is elected with some seats representing geographic regions. At the end of December we voted on these proposed bylaw changes which have been published for review. The member review and feedback is open until February 8. I encourage all members to review these changes and send any feedback to [email protected]  In addition to reading the bylaws, I recommend reading Bill Graziano's blog post on the subject. Business Analytics Conference At Summit we announced a new event: the PASS Business Analytics Conference. The inaugural event will be April 10-12, 2013 in Chicago. The world of data is changing rapidly. More and more businesses want to extract value and insight from their data. Data professionals who provide these insights or enable others to do so are in demand. The BA Conference offers expert content on predictive analytics, data exploration and visualization, content delivery strategies and more. By holding this new event PASS is participating in important discussions happening in our industry, offering our members more educational value and reaching out to data professionals who are not currently part of our organization. New Year, New Portfolio In addition to my work with the Virtual Chapters I am also now responsible for the 24 Hours of PASS portfolio. Since the first 24HOP of 2013 is scheduled for January 30 we started the transition of the portfolio work from Rob Farley to me right after Summit. Work immediately started to secure speakers for the January event. We have also been evaluating webinar platforms that can be used for 24HOP as well as the Virtual Chapters. Next Up 24 Hours of PASS: Business Analytics Edition will be held on January 30. I'll be there and will moderate one or two sessions. The 24HOP topics are a sneak peek into the type of content that will be offered at the Business Analytics Conference. I hope to see some of you there. The Virtual Chapters have hit the ground running in 2013; many of them have events scheduled. The Application Development VC is getting restarted  and a new Business Analytics VC will be starting soon. Check out the lineup and join the VCs that interest you. And watch the Events page and Connector for announcements of upcoming meetings. At the end of January I will be attending a Board meeting in Seattle, and February 23 I will be at SQL Saturday #177 in Silicon Valley.

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• Windows Azure Recipe: Software as a Service (SaaS)

  - by Clint Edmonson

  The cloud was tailor built for aspiring companies to create innovative internet based applications and solutions. Whether you’re a garage startup with very little capital or a Fortune 1000 company, the ability to quickly setup, deliver, and iterate on new products is key to capturing market and mind share. And if you can capture that share and go viral, having resiliency and infinite scale at your finger tips is great peace of mind. Drivers Cost avoidance Time to market Scalability Solution Here’s a sketch of how a basic Software as a Service solution might be built out: Ingredients Web Role – this hosts the core web application. Each web role will host an instance of the software and as the user base grows, additional roles can be spun up to meet demand. Access Control – this service is essential to managing user identity. It’s backed by a full blown implementation of Active Directory and allows the definition and management of users, groups, and roles. A pre-built ASP.NET membership provider is included in the training kit to leverage this capability but it’s also flexible enough to be combined with external Identity providers including Windows LiveID, Google, Yahoo!, and Facebook. The provider model provides extensibility to hook into other industry specific identity providers as well. Databases – nearly every modern SaaS application is backed by a relational database for its core operational data. If the solution is sold to organizations, there’s a good chance multi-tenancy will be needed. An emerging best practice for SaaS applications is to stand up separate SQL Azure database instances for each tenant’s proprietary data to ensure isolation from other tenants. Worker Role – this is the best place to handle autonomous background processing such as data aggregation, billing through external services, and other specialized tasks that can be performed asynchronously. Placing these tasks in a worker role frees the web roles to focus completely on user interaction and data input and provides finer grained control over the system’s scalability and throughput. Caching (optional) – as a web site traffic grows caching can be leveraged to keep frequently used read-only, user specific, and application resource data in a high-speed distributed in-memory for faster response times and ultimately higher scalability without spinning up more web and worker roles. It includes a token based security model that works alongside the Access Control service. Blobs (optional) – depending on the nature of the software, users may be creating or uploading large volumes of heterogeneous data such as documents or rich media. Blob storage provides a scalable, resilient way to store terabytes of user data. The storage facilities can also integrate with the Access Control service to ensure users’ data is delivered securely. Training & Examples These links point to online Windows Azure training labs and examples where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. Developing Applications for the Cloud, 2nd Edition (eBook) This book demonstrates how you can create from scratch a multi-tenant, Software as a Service (SaaS) application to run in the cloud using the latest versions of the Windows Azure Platform and tools. The book is intended for any architect, developer, or information technology (IT) professional who designs, builds, or operates applications and services that run on or interact with the cloud. Fabrikam Shipping (SaaS reference application) This is a full end to end sample scenario which demonstrates how to use the Windows Azure platform for exposing an application as a service. We developed this demo just as you would: we had an existing on-premises sample, Fabrikam Shipping, and we wanted to see what it would take to transform it in a full subscription based solution. The demo you find here is the result of that investigation See my Windows Azure Resource Guide for more guidance on how to get started, including more links web portals, training kits, samples, and blogs related to Windows Azure.

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• Deep in the Heart of Texas

  - by Applications User Experience

  Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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• Sort Data in Windows Phone using Collection View Source

  - by psheriff

  When you write a Windows Phone application you will most likely consume data from a web service somewhere. If that service returns data to you in a sort order that you do not want, you have an easy alternative to sort the data without writing any C# or VB code. You use the built-in CollectionViewSource object in XAML to perform the sorting for you. This assumes that you can get the data into a collection that implements the IEnumerable or IList interfaces.For this example, I will be using a simple Product class with two properties, and a list of Product objects using the Generic List class. Try this out by creating a Product class as shown in the following code:public class Product {  public Product(int id, string name)   {    ProductId = id;    ProductName = name;  }  public int ProductId { get; set; }  public string ProductName { get; set; }}Create a collection class that initializes a property called DataCollection with some sample data as shown in the code below:public class Products : List<Product>{  public Products()  {    InitCollection();  }  public List<Product> DataCollection { get; set; }  List<Product> InitCollection()  {    DataCollection = new List<Product>();    DataCollection.Add(new Product(3,        "PDSA .NET Productivity Framework"));    DataCollection.Add(new Product(1,        "Haystack Code Generator for .NET"));    DataCollection.Add(new Product(2,        "Fundamentals of .NET eBook"));    return DataCollection;  }}Notice that the data added to the collection is not in any particular order. Create a Windows Phone page and add two XML namespaces to the Page.xmlns:scm="clr-namespace:System.ComponentModel;assembly=System.Windows"xmlns:local="clr-namespace:WPSortData"The 'local' namespace is an alias to the name of the project that you created (in this case WPSortData). The 'scm' namespace references the System.Windows.dll and is needed for the SortDescription class that you will use for sorting the data. Create a phone:PhoneApplicationPage.Resources section in your Windows Phone page that looks like the following:<phone:PhoneApplicationPage.Resources>  <local:Products x:Key="products" />  <CollectionViewSource x:Key="prodCollection"      Source="{Binding Source={StaticResource products},                       Path=DataCollection}">    <CollectionViewSource.SortDescriptions>      <scm:SortDescription PropertyName="ProductName"                           Direction="Ascending" />    </CollectionViewSource.SortDescriptions>  </CollectionViewSource></phone:PhoneApplicationPage.Resources>The first line of code in the resources section creates an instance of your Products class. The constructor of the Products class calls the InitCollection method which creates three Product objects and adds them to the DataCollection property of the Products class. Once the Products object is instantiated you now add a CollectionViewSource object in XAML using the Products object as the source of the data to this collection. A CollectionViewSource has a SortDescriptions collection that allows you to specify a set of SortDescription objects. Each object can set a PropertyName and a Direction property. As you see in the above code you set the PropertyName equal to the ProductName property of the Product object and tell it to sort in an Ascending direction.All you have to do now is to create a ListBox control and set its ItemsSource property to the CollectionViewSource object. The ListBox displays the data in sorted order by ProductName and you did not have to write any LINQ queries or write other code to sort the data!<ListBox    ItemsSource="{Binding Source={StaticResource prodCollection}}"   DisplayMemberPath="ProductName" />SummaryIn this blog post you learned that you can sort any data without having to change the source code of where the data comes from. Simply feed the data into a CollectionViewSource in XAML and set some sort descriptions in XAML and the rest is done for you! This comes in very handy when you are consuming data from a source where the data is given to you and you do not have control over the sorting.NOTE: You can download this article and many samples like the one shown in this blog entry at my website. http://www.pdsa.com/downloads. Select “Tips and Tricks”, then “Sort Data in Windows Phone using Collection View Source” from the drop down list.Good Luck with your Coding,Paul Sheriff** SPECIAL OFFER FOR MY BLOG READERS **We frequently offer a FREE gift for readers of my blog. Visit http://www.pdsa.com/Event/Blog for your FREE gift!

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• SSIS: Building SQL databases on-the-fly using concatenated SQL scripts

  - by DrJohn

  Over the years I have developed many techniques which help automate the whole SQL Server build process. In my current process, where I need to build entire OLAP data marts on-the-fly, I make regular use of a simple but very effective mechanism to concatenate all the SQL Scripts together from my SSMS (SQL Server Management Studio) projects. This proves invaluable because in two clicks I can redeploy an entire SQL Server database with all tables, views, stored procedures etc. Indeed, I can also use the concatenated SQL scripts with SSIS to build SQL Server databases on-the-fly. You may be surprised to learn that I often redeploy the database several times per day, or even several times per hour, during the development process. This is because the deployment errors are logged and you can quickly see where SQL Scripts have object dependency errors. For example, after changing a table structure you may have forgotten to change any related views. The deployment log immediately points out all the objects which failed to build so you can fix and redeploy the database very quickly. The alternative approach (i.e. doing changes in the database directly using the SSMS UI) would require you to check all dependent objects before making changes. The chances are that you will miss something and wonder why your app returns the wrong data – a common problem caused by changing a table without re-creating dependent views. Using SQL Projects in SSMS A great many developers fail to make use of SQL Projects in SSMS (SQL Server Management Studio). To me they are invaluable way of organizing your SQL Scripts. The screenshot below shows a typical SSMS solution made up of several projects – one project for tables, another for views etc. The key point is that the projects naturally fall into the right order in file system because of the project name. The number in the folder or file name ensures that the projects the SQL scripts are concatenated together in the order that they need to be executed. Hence the script filenames start with 100, 110 etc. Concatenating SQL Scripts To concatenate the SQL Scripts together into one file, I use notepad.exe to create a simple batch file (see example screenshot) which uses the TYPE command to write the content of the SQL Script files into a combined file. As the SQL Scripts are in several folders, I simply use several TYPE command multiple times and append the output together. If you are unfamiliar with batch files, you may not know that the angled bracket (>) means write output of the program into a file. Two angled brackets (>>) means append output of this program into a file. So the command-line DIR > filelist.txt would write the content of the DIR command into a file called filelist.txt. In the example shown above, the concatenated file is called SB_DDS.sql If, like me you place the concatenated file under source code control, then the source code control system will change the file's attribute to "read-only" which in turn would cause the TYPE command to fail. The ATTRIB command can be used to remove the read-only flag. Using SQLCmd to execute the concatenated file Now that the SQL Scripts are all in one big file, we can execute the script against a database using SQLCmd using another batch file as shown below: SQLCmd has numerous options, but the script shown above simply executes the SS_DDS.sql file against the SB_DDS_DB database on the local machine and logs the errors to a file called SB_DDS.log. So after executing the batch file you can simply check the error log to see if your database built without a hitch. If you have errors, then simply fix the source files, re-create the concatenated file and re-run the SQLCmd to rebuild the database. This two click operation allows you to quickly identify and fix errors in your entire database definition.Using SSIS to execute the concatenated file To execute the concatenated SQL script using SSIS, you simply drop an Execute SQL task into your package and set the database connection as normal and then select File Connection as the SQLSourceType (as shown below). Create a file connection to your concatenated SQL script and you are ready to go.   Tips and TricksAdd a new-line at end of every fileThe most common problem encountered with this approach is that the GO statement on the last line of one file is placed on the same line as the comment at the top of the next file by the TYPE command. The easy fix to this is to ensure all your files have a new-line at the end.Remove all USE database statementsThe SQLCmd identifies which database the script should be run against.  So you should remove all USE database commands from your scripts - otherwise you may get unintentional side effects!!Do the Create Database separatelyIf you are using SSIS to create the database as well as create the objects and populate the database, then invoke the CREATE DATABASE command against the master database using a separate package before calling the package that executes the concatenated SQL script.    

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• Quicktips 1: Windows 7 Libraries; New website

  - by Michael B. McLaughlin

  I’m working on several large posts right now. So in the interim, I’ve decided to do shorter posts that contain something I find very helpful. This is the first. I’ve been using Windows 7 since April 2010. It’s the first OS I’ve ever worked with that I actually enjoy. I’ve used many over the years (KERNAL; PC DOS; MS-DOS 3.x+; Windows 3.0, 3.11, 95, 98, 98 SE, Me, NT 3.51, NT 4, 2000, XP, Vista, 7; various GNU/Linux distros starting with Debian 1.2 – most recently Ubuntu 10.04; ProDOS, Mac OS 9.X, Mac OS X (through 10.4); SunOS, Solaris; AIX, z/OS; OpenVMS). Some were frustrating. Some tolerable. Some were “nice except for…”. OS X actually started out as seemingly “nice” until every single release contained a breaking change to some major API and they then decided to flip-off everyone who had bought a Mac as little as two years earlier with the release of Snow Leopard without PPC support. Windows 7 is the first one that’s just “nice” without any qualifiers. There are so many little features that add up to make it nice. Today’s Quicktip is one of them. Quicktip 1: Create a Library for your Code One thing I particularly like about Windows 7 is the Libraries feature in Explorer. Specifically the fact that you can create custom ones. I used to spend a lot of time opening new Explorer windows and navigating my various Visual Studio projects folders. Custom libraries allowed me to simplify that whole process. I now simply go to my “Code” library and there it all is. Adding a new library is easy. Open an Explorer window. If you aren’t in your Libraries when it opens, navigate to Libraries. Click the “New library” button. Give it a name. Then right click on the new library you created and go to “Properties”. Click the “Include a folder…” button. Choose the folder you want and press “Include folder”. Voilà! If you wish to add more, simply click “Include a folder…” again and repeat. It’s true that this is just a small time saver. But it’s one of those things that just adds a really nice touch. ------------------------ In a separate note, just before Christmas I finally finished and published my new website: http://www.bobtacoindustries.com/ . I waited to post here about it until I found time to incorporate a few things I hadn’t had the time to do when I pushed it out for its “soft open”. Most of them are now done and so my site is now formally open. I have no plans or intentions of moving my blog ( http://blog.bobtacoindustries.com/ points here). I quite like it here, both in terms of the interface and also in terms of the concept (and realization thereof) of pooling geek bloggers to create a pool of knowledge and helpful tips, tricks, techniques, and advice. I created it simply because I felt that it was time to have a website as I venture further into my return to the land of software development. The “For Devs” section should hopefully be useful to developers, particularly the links section. It’s my curated list of sites that I regularly visit to solve problems, to help answer questions on Twitter and the AppHub forums, and to learn new things. I’ll be adding links to it periodically and will be including topic areas as I become acquainted with them enough to form a proper list. WPF will likely be the first topic area added. If there are any links you think I should add to the existing topics, let me know! I warn in advance that I’m less inclined to add blogs; there are simply too many good blogs and I do not want to have hundreds per topic area. So blogs are limited primarily, though not exclusively, to acknowledged experts in the subject area who generally blog regularly about it and who usually are part of the team that develops the product or technology in question. I’m much more amenable to including individual blogs posts in the techniques subcategory in the appropriate topic area. Ultimately, it’s a collection of things I find interesting and helpful. So please no hard feelings if I don’t add a link you think is awesome. I may well think it’s awesome too, but conclude that it doesn’t fit with my goals for the dev links area.

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• Easy Made Easier

  - by dragonfly

      How easy is it to deploy a 2 node, fully redundant Oracle RAC cluster? Not very. Unless you use an Oracle Database Appliance. The focus of this member of Oracle's Engineered Systems family is to simplify the configuration, management and maintenance throughout the life of the system, while offering pay-as-you-grow scaling. Getting a 2-node RAC cluster up and running in under 2 hours has been made possible by the Oracle Database Appliance. Don't take my word for it, just check out these blog posts from partners and end users. The Oracle Database Appliance Experience - Zip Zoom Zoom http://www.fuadarshad.com/2012/02/oracle-database-appliance-experience.html Off-the-shelf Oracle database servers http://normanweaver.wordpress.com/2011/10/10/off-the-shelf-oracle-database-servers/ Oracle Database Appliance – Deployment Steps http://marcel.vandewaters.nl/oracle/database-appliance/oracle-database-appliance-deployment-steps     See how easy it is to deploy an Oracle Database Appliance for high availability with RAC? Now for the meat of this post, which is the first in a series of posts describing tips for making the deployment of an ODA even easier. The key to the easy deployment of an Oracle Database Appliance is the Appliance Manager software, which does the actual software deployment and configuration, based on best practices. But in order for it to do that, it needs some basic information first, including system name, IP addresses, etc. That's where the Appliance Manager GUI comes in to play, taking a wizard approach to specifying the information needed.     Using the Appliance Manager GUI is pretty straight forward, stepping through several screens of information to enter data in typical wizard style. Like most configuration tasks, it helps to gather the required information before hand. But before you rush out to a committee meeting on what to use for host names, and rely on whatever IP addresses might be hanging around, make sure you are familiar with some of the auto-fill defaults for the Appliance Manager. I'll step through the key screens below to highlight the results of the auto-fill capability of the Appliance Manager GUI.     Depending on which of the 2 Configuration Types (Config Type screen) you choose, you will get a slightly different set of screens. The Typical configuration assumes certain default configuration choices and has the fewest screens, where as the Custom configuration gives you the most flexibility in what you configure from the start. In the examples below, I have used the Custom config type.     One of the first items you are asked for is the System Name (System Info screen). This is used to identify the system, but also as the base for the default hostnames on following screens. In this screen shot, the System Name is "oda".     When you get to the next screen (Generic Network screen), you enter your domain name, DNS IP address(es), and NTP IP address(es). Next up is the Public Network screen, seen below, where you will see the host name fields are automatically filled in with default host names based on the System Name, in this case "oda". The System Name is also the basis for default host names for the extra ethernet ports available for configuration as part of a Custom configuration, as seen in the 2nd screen shot below (Other Network). There is no requirement to use these host names, as you can easily edit any of the host names. This does make filling in the configuration details easier and less prone to "fat fingers" if you are OK with these host names. Here is a full list of the automatically filled in host names. 1 2 1-vip 2-vip -scan 1-ilom 2-ilom 1-net1 2-net1 1-net2 2-net2 1-net3 2-net3     Another auto-fill feature of the Appliance Manager GUI follows a common practice of deploying IP Addresses for a RAC cluster in sequential order. In the screen shot below, I entered the first IP address (Node1-IP), then hit Tab to move to the next field. As a result, the next 5 IP address fields were automatically filled in with the next 5 IP addresses sequentially from the first one I entered. As with the host names, these are not required, and can be changed to whatever your IP address values are. One note of caution though, if the first IP Address field (Node1-IP) is filled out and you click in that field and back out, the following 5 IP addresses will be set to the sequential default. If you don't use the sequential IP addresses, pay attention to where you click that mouse. :-)     In the screen shot below, by entering the netmask value in the Netmask field, in this case 255.255.255.0, the gateway value was auto-filled into the Gateway field, based on the IP addresses and netmask previously entered. As always, you can change this value.     My last 2 screen shots illustrate that the same sequential IP address autofill and netmask to gateway autofill works when entering the IP configuration details for the Integrated Lights Out Manager (ILOM) for both nodes. The time these auto-fill capabilities save in entering data is nice, but from my perspective not as important as the opportunity to avoid data entry errors. In my next post in this series, I will touch on the benefit of using the network validation capability of the Appliance Manager GUI prior to deploying an Oracle Database Appliance.

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• Ransomware: Why This New Malware is So Dangerous and How to Protect Yourself

  - by Chris Hoffman

  Ransomware is a type of malware that tries to extort money from you. One of the nastiest examples, CryptoLocker, takes your files hostage and holds them for ransom, forcing you to pay hundreds of dollars to regain access. Most malware is no longer created by bored teenagers looking to cause some chaos. Much of the current malware is now produced by organized crime for profit and is becoming increasingly sophisticated. How Ransomware Works Not all ransomware is identical. The key thing that makes a piece of malware “ransomware” is that it attempts to extort a direct payment from you. Some ransomware may be disguised. It may function as “scareware,” displaying a pop-up that says something like “Your computer is infected, purchase this product to fix the infection” or “Your computer has been used to download illegal files, pay a fine to continue using your computer.” In other situations, ransomware may be more up-front. It may hook deep into your system, displaying a message saying that it will only go away when you pay money to the ransomware’s creators. This type of malware could be bypassed via malware removal tools or just by reinstalling Windows. Unfortunately, Ransomware is becoming more and more sophisticated. One of the latest examples, CryptoLocker, starts encrypting your personal files as soon as it gains access to your system, preventing access to the files without knowing the encryption key. CryptoLocker then displays a message informing you that your files have been locked with encryption and that you have just a few days to pay up. If you pay them $300, they’ll hand you the encryption key and you can recover your files. CryptoLocker helpfully walks you through choosing a payment method and, after paying, the criminals seem to actually give you a key that you can use to restore your files. You can never be sure that the criminals will keep their end of the deal, of course. It’s not a good idea to pay up when you’re extorted by criminals. On the other hand, businesses that lose their only copy of business-critical data may be tempted to take the risk — and it’s hard to blame them. Protecting Your Files From Ransomware This type of malware is another good example of why backups are essential. You should regularly back up files to an external hard drive or a remote file storage server. If all your copies of your files are on your computer, malware that infects your computer could encrypt them all and restrict access — or even delete them entirely. When backing up files, be sure to back up your personal files to a location where they can’t be written to or erased. For example, place them on a removable hard drive or upload them to a remote backup service like CrashPlan that would allow you to revert to previous versions of files. Don’t just store your backups on an internal hard drive or network share you have write access to. The ransomware could encrypt the files on your connected backup drive or on your network share if you have full write access. Frequent backups are also important. You wouldn’t want to lose a week’s worth of work because you only back up your files every week. This is part of the reason why automated back-up solutions are so convenient. If your files do become locked by ransomware and you don’t have the appropriate backups, you can try recovering them with ShadowExplorer. This tool accesses “Shadow Copies,” which Windows uses for System Restore — they will often contain some personal files. How to Avoid Ransomware Aside from using a proper backup strategy, you can avoid ransomware in the same way you avoid other forms of malware. CryptoLocker has been verified to arrive through email attachments, via the Java plug-in, and installed on computers that are part of the Zeus botnet. Use a good antivirus product that will attempt to stop ransomware in its tracks. Antivirus programs are never perfect and you could be infected even if you run one, but it’s an important layer of defense. Avoid running suspicious files. Ransomware can arrive in .exe files attached to emails, from illicit websites containing pirated software, or anywhere else that malware comes from. Be alert and exercise caution over the files you download and run. Keep your software updated. Using an old version of your web browser, operating system, or a browser plugin can allow malware in through open security holes. If you have Java installed, you should probably uninstall it. For more tips, read our list of important security practices you should be following. Ransomware — CryptoLocker in particular — is brutally efficient and smart. It just wants to get down to business and take your money. Holding your files hostage is an effective way to prevent removal by antivirus programs after it’s taken root, but CryptoLocker is much less scary if you have good backups. This sort of malware demonstrates the importance of backups as well as proper security practices. Unfortunately, CryptoLocker is probably a sign of things to come — it’s the kind of malware we’ll likely be seeing more of in the future.     

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• What's My Problem? What's Your Problem?

  - by Jacek Ziabicki

  Software installers are not made for building demo environments. I can say this much after 12 years (on and off) of supporting my fellow sales consultants with environments for software demonstrations. When we release software, we include installation programs and procedures that are designed for use by our clients – to build a production environment and a limited number of testing, training and development environments. Different Objectives Your priorities when building an environment for client use vs. building a demo environment are very different. In a production environment, security, stability, and performance concerns are paramount. These environments are built on a specific server and rarely, if ever, moved to a different server or different network address. There is typically just one application running on a particular server (physical or virtual). Once built, the environment will be used for months or years at a time. Because of security considerations, the installation program wants to make these environments very specific to the organization using the software and the use case, encoding a fully qualified name of the server, or even the IP address on the network, in the configuration. So you either go through the installation procedure for each environment, or learn how to clone and reconfigure the software as a separate instance to build all your non-production environments. This may not matter much if the installation is as simple as clicking on the Setup program. But for enterprise applications, you have a number of configuration settings that you need to get just right – so whether you are installing from scratch or reconfiguring an existing installation, this requires both time and expertise in the particular piece of software. If you need a setup of several applications that are integrated to talk to one another, it is a whole new level of complexity. Now you need the expertise in all of the applications involved (plus the supporting technology products), and in addition to making each application work, you also have to configure the integration endpoints. Each application needs the URLs and credentials to call the integration layer, and the integration must be able to call each application. Then you have to make sure that each app has the right data so a business process initiated in one application can continue in the next. And, you will need to check that each application has the correct version and patch level for the integration to work. When building demo environments, your #1 concern is agility. If you can get away with a small number of long-running environments, you are lucky. More likely, you may get a request for a dedicated environment for a demonstration that is two weeks away: how quickly can you make this available so we still have the time to build the client-specific data? We are running a hands-on workshop next month, and we’ll need 15 instances of application X environment so each student can have a separate server for the exercises. We cannot connect to our data center from the client site, the client’s security policy won’t allow our VPN to go through – so we need a portable environment that we can bring with us. Our consultants need to be able to work at the hotel, airport, and the airplane, so we really want an environment that can run on a laptop. The client will need two playpen environments running in the cloud, accessible from their network, for a series of workshops that start two weeks from now. We have seen all of these scenarios and more. Here you would be much better served by a generic installation that would be easy to clone. Welcome to the Wonder Machine The reason I started this blog is to share a particular design of a demo environment, a special way to install software, that can address the above requirements, even for integrated setups. This design was created by a team at Oracle Utilities Global Business Unit, and we are using this setup for most of our demo environments. In a bout of modesty we called it the Wonder Machine. Over the next few posts – think of it as a novel in parts – I will tell you about the big idea, how it was implemented and what you can do with it. After we have laid down the groundwork, I would like to share some tips and tricks for users of our Wonder Machine implementation, as well as things I am learning about building portable, cloneable environments. The Wonder Machine is by no means a closed specification, it is under active development! I am hoping this blog will be of interest to two groups of readers – the users of the Wonder Machine we have built at Oracle Utilities, who want to get the most out of their demo environments and be able to reconfigure it to their needs – and to people who need to build environments for demonstration, testing, training, development and would like to make them cloneable and portable to maximize the reuse of their effort. Surely we are not the only ones facing this problem? If you can think of a better way to solve it, or if you can help us improve on our concept, I will appreciate your comments!

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• 2D Particle Explosion

  - by TheBroodian

  I'm developing a 2D action game, and in said game I've given my primary character an ability he can use to throw a fireball. I'm trying to design an effect so that when said fireball collides (be it with terrain or with an enemy) that the fireball will explode. For the explosion effect I've created a particle that once placed into game space will follow random, yet autonomic behavior based on random variables. Here is my question: When I generate my explosion (essentially 90 of these particles) I get one of two behaviors, 1) They are all generated with the same random variables, and don't resemble an explosion at all, more like a large mass of clumped sprites that all follow the same randomly generated path. 2) If I assign each particle a unique seed to its random number generator, they are a little bit -more- spread out, yet clumping is still visible (they seem to fork out into 3 different directions) Does anybody have any tips for producing particle-based 2D explosions? I'll include the code for my particle and the event I'm generating them in. Fire particle class: public FireParticle(xTile.Dimensions.Location StartLocation, ContentManager content) { worldLocation = StartLocation; fireParticleAnimation = new FireParticleAnimation(content); random = new Random(); int rightorleft = random.Next(0, 3); int upordown = random.Next(1, 3); int xVelocity = random.Next(0, 101); int yVelocity = random.Next(0, 101); Vector2 tempVector2 = new Vector2(0,0); if (rightorleft == 1) { tempVector2 = new Vector2(xVelocity, tempVector2.Y); } else if (rightorleft == 2) { tempVector2 = new Vector2(-xVelocity, tempVector2.Y); } if (upordown == 1) { tempVector2 = new Vector2(tempVector2.X, -yVelocity); } else if (upordown == 2) { tempVector2 = new Vector2(tempVector2.X, yVelocity); } velocity = tempVector2; scale = random.Next(1, 11); upwardForce = -10; dead = false; } public FireParticle(xTile.Dimensions.Location StartLocation, ContentManager content, int seed) { worldLocation = StartLocation; fireParticleAnimation = new FireParticleAnimation(content); random = new Random(seed); int rightorleft = random.Next(0, 3); int upordown = random.Next(1, 3); int xVelocity = random.Next(0, 101); int yVelocity = random.Next(0, 101); Vector2 tempVector2 = new Vector2(0, 0); if (rightorleft == 1) { tempVector2 = new Vector2(xVelocity, tempVector2.Y); } else if (rightorleft == 2) { tempVector2 = new Vector2(-xVelocity, tempVector2.Y); } if (upordown == 1) { tempVector2 = new Vector2(tempVector2.X, -yVelocity); } else if (upordown == 2) { tempVector2 = new Vector2(tempVector2.X, yVelocity); } velocity = tempVector2; scale = random.Next(1, 11); upwardForce = -10; dead = false; } #endregion #region Update and Draw public void Update(GameTime gameTime) { elapsed = (float)gameTime.ElapsedGameTime.TotalSeconds; fireParticleAnimation.Update(gameTime); Vector2 moveAmount = velocity * elapsed; xTile.Dimensions.Location newPosition = new xTile.Dimensions.Location(worldLocation.X + (int)moveAmount.X, worldLocation.Y + (int)moveAmount.Y); worldLocation = newPosition; velocity.Y += upwardForce; if (fireParticleAnimation.finishedPlaying) { dead = true; } } public void Draw(SpriteBatch spriteBatch) { spriteBatch.Draw( fireParticleAnimation.image.Image, new Rectangle((int)drawLocation.X, (int)drawLocation.Y, scale, scale), fireParticleAnimation.image.SizeAndsource, Color.White * fireParticleAnimation.image.Alpha); } Fireball explosion event: public override void Update(GameTime gameTime) { if (enabled) { float elapsed = (float)gameTime.ElapsedGameTime.TotalSeconds; foreach (Heart_of_Fire.World_Objects.Particles.FireParticle particle in explosionParticles.ToList()) { particle.Update(gameTime); if (particle.Dead) { explosionParticles.Remove(particle); } } collisionRectangle = new Microsoft.Xna.Framework.Rectangle((int)wrldPstn.X, (int)wrldPstn.Y, 5, 5); explosionCheck = exploded; if (!exploded) { coreGraphic.Update(gameTime); tailGraphic.Update(gameTime); Vector2 moveAmount = velocity * elapsed; moveAmount = horizontalCollision(moveAmount, layer); moveAmount = verticalCollision(moveAmount, layer); Vector2 newPosition = new Vector2(wrldPstn.X + moveAmount.X, wrldPstn.Y + moveAmount.Y); if (hasCollidedHorizontally || hasCollidedVertically) { exploded = true; } wrldPstn = newPosition; worldLocation = new xTile.Dimensions.Location((int)wrldPstn.X, (int)wrldPstn.Y); } if (explosionCheck != exploded) { for (int i = 0; i < 90; i++) { explosionParticles.Add(new World_Objects.Particles.FireParticle( new Location( collisionRectangle.X + random.Next(0, 6), collisionRectangle.Y + random.Next(0, 6)), contentMgr)); } } if (exploded && explosionParticles.Count() == 0) { //enabled = false; } } }

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• Developing Schema Compare for Oracle (Part 6): 9i Query Performance

  - by Simon Cooper

  All throughout the EAP and beta versions of Schema Compare for Oracle, our main request was support for Oracle 9i. After releasing version 1.0 with support for 10g and 11g, our next step was then to get version 1.1 of SCfO out with support for 9i. However, there were some significant problems that we had to overcome first. This post will concentrate on query execution time. When we first tested SCfO on a 9i server, after accounting for various changes to the data dictionary, we found that database registration was taking a long time. And I mean a looooooong time. The same database that on 10g or 11g would take a couple of minutes to register would be taking upwards of 30 mins on 9i. Obviously, this is not ideal, so a poke around the query execution plans was required. As an example, let's take the table population query - the one that reads ALL_TABLES and joins it with a few other dictionary views to get us back our list of tables. On 10g, this query takes 5.6 seconds. On 9i, it takes 89.47 seconds. The difference in execution plan is even more dramatic - here's the (edited) execution plan on 10g: -------------------------------------------------------------------------------| Id | Operation | Name | Bytes | Cost |-------------------------------------------------------------------------------| 0 | SELECT STATEMENT | | 108K| 939 || 1 | SORT ORDER BY | | 108K| 939 || 2 | NESTED LOOPS OUTER | | 108K| 938 ||* 3 | HASH JOIN RIGHT OUTER | | 103K| 762 || 4 | VIEW | ALL_EXTERNAL_LOCATIONS | 2058 | 3 ||* 20 | HASH JOIN RIGHT OUTER | | 73472 | 759 || 21 | VIEW | ALL_EXTERNAL_TABLES | 2097 | 3 ||* 34 | HASH JOIN RIGHT OUTER | | 39920 | 755 || 35 | VIEW | ALL_MVIEWS | 51 | 7 || 58 | NESTED LOOPS OUTER | | 39104 | 748 || 59 | VIEW | ALL_TABLES | 6704 | 668 || 89 | VIEW PUSHED PREDICATE | ALL_TAB_COMMENTS | 2025 | 5 || 106 | VIEW | ALL_PART_TABLES | 277 | 11 |------------------------------------------------------------------------------- And the same query on 9i: -------------------------------------------------------------------------------| Id | Operation | Name | Bytes | Cost |-------------------------------------------------------------------------------| 0 | SELECT STATEMENT | | 16P| 55G|| 1 | SORT ORDER BY | | 16P| 55G|| 2 | NESTED LOOPS OUTER | | 16P| 862M|| 3 | NESTED LOOPS OUTER | | 5251G| 992K|| 4 | NESTED LOOPS OUTER | | 4243M| 2578 || 5 | NESTED LOOPS OUTER | | 2669K| 1440 ||* 6 | HASH JOIN OUTER | | 398K| 302 || 7 | VIEW | ALL_TABLES | 342K| 276 || 29 | VIEW | ALL_MVIEWS | 51 | 20 ||* 50 | VIEW PUSHED PREDICATE | ALL_TAB_COMMENTS | 2043 | ||* 66 | VIEW PUSHED PREDICATE | ALL_EXTERNAL_TABLES | 1777K| ||* 80 | VIEW PUSHED PREDICATE | ALL_EXTERNAL_LOCATIONS | 1744K| ||* 96 | VIEW | ALL_PART_TABLES | 852K| |------------------------------------------------------------------------------- Have a look at the cost column. 10g's overall query cost is 939, and 9i is 55,000,000,000 (or more precisely, 55,496,472,769). It's also having to process far more data. What on earth could be causing this huge difference in query cost? After trawling through the '10g New Features' documentation, we found item 1.9.2.21. Before 10g, Oracle advised that you do not collect statistics on data dictionary objects. From 10g, it advised that you do collect statistics on the data dictionary; for our queries, Oracle therefore knows what sort of data is in the dictionary tables, and so can generate an efficient execution plan. On 9i, no statistics are present on the system tables, so Oracle has to use the Rule Based Optimizer, which turns most LEFT JOINs into nested loops. If we force 9i to use hash joins, like 10g, we get a much better plan: -------------------------------------------------------------------------------| Id | Operation | Name | Bytes | Cost |-------------------------------------------------------------------------------| 0 | SELECT STATEMENT | | 7587K| 3704 || 1 | SORT ORDER BY | | 7587K| 3704 ||* 2 | HASH JOIN OUTER | | 7587K| 822 ||* 3 | HASH JOIN OUTER | | 5262K| 616 ||* 4 | HASH JOIN OUTER | | 2980K| 465 ||* 5 | HASH JOIN OUTER | | 710K| 432 ||* 6 | HASH JOIN OUTER | | 398K| 302 || 7 | VIEW | ALL_TABLES | 342K| 276 || 29 | VIEW | ALL_MVIEWS | 51 | 20 || 50 | VIEW | ALL_PART_TABLES | 852K| 104 || 78 | VIEW | ALL_TAB_COMMENTS | 2043 | 14 || 93 | VIEW | ALL_EXTERNAL_LOCATIONS | 1744K| 31 || 106 | VIEW | ALL_EXTERNAL_TABLES | 1777K| 28 |------------------------------------------------------------------------------- That's much more like it. This drops the execution time down to 24 seconds. Not as good as 10g, but still an improvement. There are still several problems with this, however. 10g introduced a new join method - a right outer hash join (used in the first execution plan). The 9i query optimizer doesn't have this option available, so forcing a hash join means it has to hash the ALL_TABLES table, and furthermore re-hash it for every hash join in the execution plan; this could be thousands and thousands of rows. And although forcing hash joins somewhat alleviates this problem on our test systems, there's no guarantee that this will improve the execution time on customers' systems; it may even increase the time it takes (say, if all their tables are partitioned, or they've got a lot of materialized views). Ideally, we would want a solution that provides a speedup whatever the input. To try and get some ideas, we asked some oracle performance specialists to see if they had any ideas or tips. Their recommendation was to add a hidden hook into the product that allowed users to specify their own query hints, or even rewrite the queries entirely. However, we would prefer not to take that approach; as well as a lot of new infrastructure & a rewrite of the population code, it would have meant that any users of 9i would have to spend some time optimizing it to get it working on their system before they could use the product. Another approach was needed. All our population queries have a very specific pattern - a base table provides most of the information we need (ALL_TABLES for tables, or ALL_TAB_COLS for columns) and we do a left join to extra subsidiary tables that fill in gaps (for instance, ALL_PART_TABLES for partition information). All the left joins use the same set of columns to join on (typically the object owner & name), so we could re-use the hash information for each join, rather than re-hashing the same columns for every join. To allow us to do this, along with various other performance improvements that could be done for the specific query pattern we were using, we read all the tables individually and do a hash join on the client. Fortunately, this 'pure' algorithmic problem is the kind that can be very well optimized for expected real-world situations; as well as storing row data we're not using in the hash key on disk, we use very specific memory-efficient data structures to store all the information we need. This allows us to achieve a database population time that is as fast as on 10g, and even (in some situations) slightly faster, and a memory overhead of roughly 150 bytes per row of data in the result set (for schemas with 10,000 tables in that means an extra 1.4MB memory being used during population). Next: fun with the 9i dictionary views.

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• Clouds, Clouds, Clouds Everywhere, Not a Drop of Rain!

  - by sxkumar

  At the recently concluded Oracle OpenWorld 2012, the center of discussion was clearly Cloud. Over the five action packed days, I got to meet a large number of customers and most of them had serious interest in all things cloud.  Public Cloud - particularly the Oracle Cloud - clearly got a lot of attention and interest. I think the use cases and the value proposition for public cloud is pretty straight forward. However, when it comes to private cloud, there were some interesting revelations.  Well, I shouldn’t really call them revelations since they are pretty consistent with what I have heard from customers at other conferences as well as during 1:1 interactions. While the interest in enterprise private cloud remains to be very high, only a handful of enterprises have truly embarked on a journey to create what the purists would call true private cloud - with capabilities such as self-service and chargeback/show back. For a large majority, today's reality is simply consolidation and virtualization - and they are quite far off from creating an agile, self-service and transparent IT infrastructure which is what the enterprise cloud is all about.  Even a handful of those who have actually implemented a close-to-real enterprise private cloud have taken an infrastructure centric approach and are seeing only limited business upside. Quite a few were frank enough to admit that chargeback and self-service isn’t something that they see an immediate need for.  This is in quite contrast to the picture being painted by all those surveys out there that show a large number of enterprises having already implemented an enterprise private cloud.  On the face of it, this seems quite contrary to the observations outlined above. So what exactly is the reality? Well, the reality is that there is undoubtedly a huge amount of interest among enterprises about transforming their legacy IT environment - which is often seen as too rigid, too fragmented, and ultimately too expensive - to something more agile, transparent and business-focused. At the same time however, there is a great deal of confusion among CIOs and architects about how to get there. This isn't very surprising given all the buzz and hype surrounding cloud computing. Every IT vendor claims to have the most unique solution and there isn't a single IT product out there that does not have a cloud angle to it. Add to this the chatter on the blogosphere, it will get even a sane mind spinning.  Consequently, most  enterprises are still struggling to fully understand the concept and value of enterprise private cloud.  Even among those who have chosen to move forward relatively early, quite a few have made their decisions more based on vendor influence/preferences rather than what their businesses actually need.  Clearly, there is a disconnect between the promise of the enterprise private cloud and the current adoption trends.  So what is the way forward?  I certainly do not claim to have all the answers. But here is a perspective that many cloud practitioners have found useful and thus worth sharing. To take a step back, the fundamental premise of the enterprise private cloud is IT transformation. It is the quest to create a more agile, transparent and efficient IT infrastructure that is driven more by business needs rather than constrained by operational and procedural inefficiencies. It is the new way of delivering and consuming IT services - where the IT organizations operate more like enablers of  strategic services rather than just being the gatekeepers of IT resources. In an enterprise private cloud environment, IT organizations are expected to empower the end users via self-service access/control and provide the business stakeholders a transparent view of how the resources are being used, what’s the cost of delivering a given service, how well are the customers being served, etc.  But the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment. Surprised? You shouldn’t be. Just remember how the business users have been at the forefront of public cloud adoption within enterprises and private cloud is no exception.   Such a broad-based transformation makes cloud more than a technology initiative. It requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. In my next blog,  I will share how essential it is for enterprise cloud technology to go hand-in hand with process re-engineering and organization changes to unlock true value of  enterprise cloud. I am sharing a short video from my session "Managing your private Cloud" at Oracle OpenWorld 2012. More videos from this session will be posted at the recently introduced Zero to Cloud resource page. Many other experts of Oracle enterprise private cloud solution will join me on this blog "Zero to Cloud"  and share best practices , deployment tips and information on how to plan, build, deploy, monitor, manage , meter and optimize the enterprise private cloud. We look forward to your feedback, suggestions and having an engaging conversion with you on this blog.

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• What to leave when you're leaving

  - by BuckWoody

  There's already a post on this topic - sort of. I read this entry, where the author did a good job on a few steps, but I found that a few other tips might be useful, so if you want to check that one out and then this post, you might be able to put together your own plan for when you leave your job.  I once took over the system administrator (of which the Oracle and SQL Server servers were a part) at a mid-sized firm. The outgoing administrator had about a two- week-long scheduled overlap with me, but was angry at the company and told me "hey, I know this is going to be hard on you, but I want them to know how important I was. I'm not telling you where anything is or what the passwords are. Good luck!" He then quit that day. It took me about three days to find all of the servers and crack the passwords. Yes, the company tried to take legal action against the guy and all that, but he moved back to his home country and so largely got away with it. Obviously, this isn't the way to leave a job. Many of us have changed jobs in the past, and most of us try to be very professional about the transition to a new team, regardless of the feelings about a particular company. I've been treated badly at a firm, but that is no reason to leave a mess for someone else. So here's what you should put into place at a minimum before you go. Most of this is common sense - which of course isn't very common these days - and another good rule is just to ask yourself "what would I want to know"? The article I referenced at the top of this post focuses on a lot of documentation of the systems. I think that's fine, but in actuality, I really don't need that. Even with this kind of documentation, I still perform a full audit on the systems, so in the end I create my own system documentation. There are actually only four big items I need to know to get started with the systems: 1. Where is everything/everybody?The first thing I need to know is where all of the systems are. I mean not only the street address, but the closet or room, the rack number, the IU number in the rack, the SAN luns, all that. A picture here is worth a thousand words, which is why I really like Visio. It combines nice graphics, full text and all that. But use whatever you have to tell someone the physical locations of the boxes. Also, tell them the physical location of the folks in charge of those boxes (in case you aren't) or who share that responsibility. And by "where" in this case, I mean names and phones.  2. What do they do?For both the servers and the people, tell them what they do. If it's a database server, detail what each database does and what application goes to that, and who "owns" that application. In my mind, this is one of hte most important things a Data Professional needs to know. In the case of the other administrtors or co-owners, document each person's responsibilities.   3. What are the credentials?Logging on/in and gaining access to the buildings are things that the new Data Professional will need to do to successfully complete their job. This means service accounts, certificates, all of that. The first thing they should do, of course, is change the passwords on all that, but the first thing they need is the ability to do that!  4. What is out of the ordinary?This is the most tricky, and perhaps the next most important thing to know. Did you have to use a "special" driver for that video card on server X? Is the person that co-owns an application with you mentally unstable (like me) or have special needs, like "don't talk to Buck before he's had coffee. Nothing will make any sense"? Do you have service pack requirements for a specific setup? Write all that down. Anything that took you a day or longer to make work is probably a candidate here. This is my short list - anything you care to add? Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Increasing efficiency of N-Body gravity simulation

  - by Postman

  I'm making a space exploration type game, it will have many planets and other objects that will all have realistic gravity. I currently have a system in place that works, but if the number of planets goes above 70, the FPS decreases an practically exponential rates. I'm making it in C# and XNA. My guess is that I should be able to do gravity calculations between 100 objects without this kind of strain, so clearly my method is not as efficient as it should be. I have two files, Gravity.cs and EntityEngine.cs. Gravity manages JUST the gravity calculations, EntityEngine creates an instance of Gravity and runs it, along with other entity related methods. EntityEngine.cs public void Update() { foreach (KeyValuePair<string, Entity> e in Entities) { e.Value.Update(); } gravity.Update(); } (Only relevant piece of code from EntityEngine, self explanatory. When an instance of Gravity is made in entityEngine, it passes itself (this) into it, so that gravity can have access to entityEngine.Entities (a dictionary of all planet objects)) Gravity.cs namespace ExplorationEngine { public class Gravity { private EntityEngine entityEngine; private Vector2 Force; private Vector2 VecForce; private float distance; private float mult; public Gravity(EntityEngine e) { entityEngine = e; } public void Update() { //First loop foreach (KeyValuePair<string, Entity> e in entityEngine.Entities) { //Reset the force vector Force = new Vector2(); //Second loop foreach (KeyValuePair<string, Entity> e2 in entityEngine.Entities) { //Make sure the second value is not the current value from the first loop if (e2.Value != e.Value ) { //Find the distance between the two objects. Because Fg = G * ((M1 * M2) / r^2), using Vector2.Distance() and then squaring it //is pointless and inefficient because distance uses a sqrt, squaring the result simple cancels that sqrt. distance = Vector2.DistanceSquared(e2.Value.Position, e.Value.Position); //This makes sure that two planets do not attract eachother if they are touching, completely unnecessary when I add collision, //For now it just makes it so that the planets are not glitchy, performance is not significantly improved by removing this IF if (Math.Sqrt(distance) > (e.Value.Texture.Width / 2 + e2.Value.Texture.Width / 2)) { //Calculate the magnitude of Fg (I'm using my own gravitational constant (G) for the sake of time (I know it's 1 at the moment, but I've been changing it) mult = 1.0f * ((e.Value.Mass * e2.Value.Mass) / distance); //Calculate the direction of the force, simply subtracting the positions and normalizing works, this fixes diagonal vectors //from having a larger value, and basically makes VecForce a direction. VecForce = e2.Value.Position - e.Value.Position; VecForce.Normalize(); //Add the vector for each planet in the second loop to a force var. Force = Vector2.Add(Force, VecForce * mult); //I have tried Force += VecForce * mult, and have not noticed much of an increase in speed. } } } //Add that force to the first loop's planet's position (later on I'll instead add to acceleration, to account for inertia) e.Value.Position += Force; } } } } I have used various tips (about gravity optimizing, not threading) from THIS question (that I made yesterday). I've made this gravity method (Gravity.Update) as efficient as I know how to make it. This O(N^2) algorithm still seems to be eating up all of my CPU power though. Here is a LINK (google drive, go to File download, keep .Exe with the content folder, you will need XNA Framework 4.0 Redist. if you don't already have it) to the current version of my game. Left click makes a planet, right click removes the last planet. Mouse moves the camera, scroll wheel zooms in and out. Watch the FPS and Planet Count to see what I mean about performance issues past 70 planets. (ALL 70 planets must be moving, I've had 100 stationary planets and only 5 or so moving ones while still having 300 fps, the issue arises when 70+ are moving around) After 70 planets are made, performance tanks exponentially. With < 70 planets, I get 330 fps (I have it capped at 300). At 90 planets, the FPS is about 2, more than that and it sticks around at 0 FPS. Strangely enough, when all planets are stationary, the FPS climbs back up to around 300, but as soon as something moves, it goes right back down to what it was, I have no systems in place to make this happen, it just does. I considered multithreading, but that previous question I asked taught me a thing or two, and I see now that that's not a viable option. I've also thought maybe I could do the calculations on my GPU instead, though I don't think it should be necessary. I also do not know how to do this, it is not a simple concept and I want to avoid it unless someone knows a really noob friendly simple way to do it that will work for an n-body gravity calculation. (I have an NVidia gtx 660) Lastly I've considered using a quadtree type system. (Barnes Hut simulation) I've been told (in the previous question) that this is a good method that is commonly used, and it seems logical and straightforward, however the implementation is way over my head and I haven't found a good tutorial for C# yet that explains it in a way I can understand, or uses code I can eventually figure out. So my question is this: How can I make my gravity method more efficient, allowing me to use more than 100 objects (I can render 1000 planets with constant 300+ FPS without gravity calculations), and if I can't do much to improve performance (including some kind of quadtree system), could I use my GPU to do the calculations?

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• ?????????????????!Oracle Database ?????????

  - by Aya Sensui

  ?????????????????????????????????? ?????????????????????????????????????????????? ?????????????????????????????????????????????????? ??????????????????????????????????????????? ?????????????????????????????????? ??????????????????????????????????????????????? ?????????/?????????????????????????????????????????? ?????????????? ????????????????????????????????????????? ???????????????????????????????????? ??????????????????????????????????????????????? ????????????????????????????????????????????????????????? Oracle Database ????????????????? ??????????????????????????? ????????????????????????? ???????????????????????? ????????????????????????????????? ???????????????? ??????????????????????????????????!??????? ??????????????????? TIPS ???????????????? ?????!???????? ???????????????????????????????????????????????? Oracle Database ??????????????????????????????????????????? ??????????????????????????????????????? Oracle Database ????????????????????????????????????? ????????? FAILED_LOGIN_ATTEMPTS    ??????????? PASSWORD_LIFE_TIME       ????????? PASSWORD_REUSE_TIME      ???????????????????? PASSWORD_REUSE_MAX       ????????????????????????????? PASSWORD_LOCK_TIME       ????????????????????????????????????? PASSWORD_GRACE_TIME      ????????????????? PASSWORD_VERIFY_FUNCTION ??????????????????? (*1) (*1)????????????????????????? $ORACLE_HOME/rdbms/admin/utlpwdmg.sql ?????????????????? utlpwdmg.sql ????????? ???????????????????????????  - ?????????????????  - ???????????  - ??????????????  - ?????????????????????  - ???????????????????? ???????????????????????????????????? ???????????????????????????????????? ??????????????????????!?????? ????????????????????????????????????? ??????????????????????????????????? ????????????????????? ???????? SQL*Plus ??????????????????????? ????????????????????????? ???????????????????????????????????? ??????????????????·???????????????? ???Enterprise Edition ?????????????????? Virtual Private Database(VPD) ??????????? ???????????????????????????????????????????????? ?????????????????????????? ???????????????????????????????????????????????? ????????????????????????????? ?????????????????????????????????? ????????????????????????????? ??????????????????????????????????? ???????????????????? ?????????????????????????????? ???????????????????????????????? ????????????????????????????????????????? ??????????????????????????????????????????? ????????????????????????????? Oracle Database ????????????????????Oracle Advanced Security ????????????? ?????????????????????????????? ????DBMS_OBFUSCATION_TOOLKIT ? DBMS_CRYPTO ???????/????? PL/SQL ?????? ?????????????????? ?????????????????????????????????????????????? ?????????????????????????? ????????????!???? Oracle Database ?????????????????????????????????? ????????????????????????DBA ??????????????????? 4 ???? ??????????? Enterprise Edition??????????? ?????DBA ??????????????????????? ?????????????????????? [????] ???????????????????????????????????? ????????????????????  - ????????????  - ?????(SYSOPER, SYSDBA)???????????  - ??????????(??????????) ?????????????????????????????????·?????? ????????????????????????????????? ?????????????????????????????? [DBA ??] ???????????(DBA ??)???????????????????? ??????????????????????????AUDIT_SYS_OPERATIONS ?????? TRUE ????????????? ????? OS ??????????????/????????????????????? ???????????????????????????????????????????????? [????] ???????????????????????????????????? ??AUDIT_TRAIL ??????????????????????????? ???????????  - ???????    ????·????????  - ????????    ??????????????????????????????  - ????    ????????????????  - SQL ???    ????????????? DDL ?????? [??????????] ??????(?????????)??????????????????? Enterprise Edition ?????????? ??????????????????????? ??? Oracle Database ???????????????????????????????????? ??????????????????????????????????????????????? ????????????????????

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• nginx proxying websockets, must be missing something

  - by CodeMonkey

  I have a basic chat app written in node.js using express and socket.io; it works fine when connecting directly to node on port 3000 But doesn't work when I try to use nginx v1.4.2 as a proxy. I start off using the connection map map $http_upgrade $connection_upgrade { default upgrade; '' close; } Then add the locations location /socket.io/ { proxy_pass http://node; proxy_redirect off; proxy_http_version 1.1; proxy_set_header Host $http_host; proxy_set_header X-Forwarded-For $remote_addr; proxy_set_header X-Request-Id $txid; proxy_set_header X-Session-Id $uid_set+$uid_got; proxy_set_header Upgrade $http_upgrade; proxy_set_header Connection $connection_upgrade; proxy_buffering off; proxy_read_timeout 86400; keepalive_timeout 90; proxy_cache off; access_log /var/log/nginx/webservice.access.log; error_log /var/log/nginx/webservice.error.log; } location /web-service/ { proxy_pass http://node; proxy_redirect off; proxy_http_version 1.1; proxy_set_header Host $http_host; proxy_set_header X-Forwarded-For $remote_addr; proxy_set_header X-Request-Id $txid; proxy_set_header X-Session-Id $uid_set+$uid_got; proxy_set_header Upgrade $http_upgrade; proxy_set_header Connection $connection_upgrade; proxy_buffering off; proxy_read_timeout 86400; keepalive_timeout 90; access_log /var/log/nginx/webservice.access.log; error_log /var/log/nginx/webservice.error.log; rewrite /web-service/(.*) /$1 break; proxy_cache off; } These are built up using all of the tips to get it working that I could find. The error log does not show any errors. (except when I stop node to test the error logging is working) When through nginx I do see a websocket connection in the dev tools, with the status of 101; but the frames tab under the resuects is empty. The only differnece I can see in the response headers is a case difference - "upgrade" vs "Upgrade" - through nginx : Connection:upgrade Date:Fri, 08 Nov 2013 11:49:25 GMT Sec-WebSocket-Accept:LGB+iEBb8Ql9zYfqNfuuXzdzjgg= Server:nginx/1.4.2 Upgrade:websocket direct from node Connection:Upgrade Sec-WebSocket-Accept:8nwPpvg+4wKMOyQBEvxWXutd8YY= Upgrade:websocket output from node (when used through nginx) debug - served static content /socket.io.js debug - client authorized info - handshake authorized iaej2VQlsbLFIhachyb1 debug - setting request GET /socket.io/1/websocket/iaej2VQlsbLFIhachyb1 debug - set heartbeat interval for client iaej2VQlsbLFIhachyb1 debug - client authorized for debug - websocket writing 1:: debug - websocket writing 5:::{"name":"message","args":[{"message":"welcome to the chat"}]} debug - clearing poll timeout debug - jsonppolling writing io.j[0]("8::"); debug - set close timeout for client 7My3F4CuvZC0I4Olhybz debug - jsonppolling closed due to exceeded duration debug - clearing poll timeout debug - jsonppolling writing io.j[0]("8::"); debug - set close timeout for client AkCYl0nWNZAHeyUihyb0 debug - jsonppolling closed due to exceeded duration debug - setting request GET /socket.io/1/xhr-polling/iaej2VQlsbLFIhachyb1?t=1383911206158 debug - setting poll timeout debug - discarding transport debug - cleared heartbeat interval for client iaej2VQlsbLFIhachyb1 debug - setting request GET /socket.io/1/jsonp-polling/iaej2VQlsbLFIhachyb1?t=1383911216160&i=0 debug - setting poll timeout debug - discarding transport debug - clearing poll timeout debug - clearing poll timeout debug - jsonppolling writing io.j[0]("8::"); debug - set close timeout for client iaej2VQlsbLFIhachyb1 debug - jsonppolling closed due to exceeded duration debug - setting request GET /socket.io/1/jsonp-polling/iaej2VQlsbLFIhachyb1?t=1383911236429&i=0 debug - setting poll timeout debug - discarding transport debug - cleared close timeout for client iaej2VQlsbLFIhachyb1 when direct to node, the client does not start polling. The normal http stuff node outputs works fine with nginx. Clearly something I am not seeing, but I am stuck, thanks :)

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• Kernel Panic every time I open a print queue

  - by Gray

  Every time I open any printer queue I get a kernel panic and have to reboot. It's quite frustrating. I've tried removing/adding printers, clearing all caches with Onyx, repairing permissions, all manner of things to no avail. Any tips would be greatly appreciated! ==== CRASH REPORT ==== Interval Since Last Panic Report: 25551 sec Panics Since Last Report: 1 Anonymous UUID: 322E8128-0027-4C2F-9264-6A9D9F1BD13E Thu Aug 27 10:04:23 2009 panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x00233080, type 14=page fault, registers: CR0: 0x8001003b, CR2: 0x00000008, CR3: 0x01157000, CR4: 0x00000660 EAX: 0x00000000, EBX: 0x03f05df0, ECX: 0x2ad007fd, EDX: 0x2ad02d2d CR2: 0x00000008, EBP: 0x2e6abb78, ESI: 0x03f136a0, EDI: 0x03f13640 EFL: 0x00010206, EIP: 0x00233080, CS: 0x00000008, DS: 0x01a70010 Error code: 0x00000000 Backtrace (CPU 0), Frame : Return Address (4 potential args on stack) 0x2e6ab998 : 0x12b4c6 (0x45f91c 0x2e6ab9cc 0x13355c 0x0) 0x2e6ab9e8 : 0x1ab0fe (0x469a98 0x233080 0xe 0x469248) 0x2e6abac8 : 0x1a1713 (0x2e6abae0 0x206 0x2e6abb78 0x233080) 0x2e6abad8 : 0x233080 (0xe 0x3e10048 0x4570010 0x96d0010) 0x2e6abb78 : 0x27866c (0x3f05df0 0x0 0x4ec4 0x3f136a0) 0x2e6abbc8 : 0x249d53 (0x3f13640 0x3e17464 0x55c160 0x3034ed5c) 0x2e6abdc8 : 0x24bb59 (0x3034ed00 0x28 0x9 0x0) 0x2e6abde8 : 0x270186 (0x2e6abe70 0x2e6abe44 0x8 0x0) 0x2e6abe68 : 0x22ca5f (0x3034ed00 0x3034ed00 0x2e6abea8 0xffffffff) 0x2e6abea8 : 0x21b36e (0x1e 0x3034ed00 0x246 0x0) 0x2e6abec8 : 0x217591 (0x3f65c04 0x1e 0x3034ed00 0x3ef2c2) 0x2e6abef8 : 0x217cea (0x530d64 0x4037808 0x3034ed40 0x2e6abf4c) 0x2e6abf68 : 0x217f1b (0x3f65c04 0x3034ed00 0x0 0x530de8) 0x2e6abfc8 : 0x1a14fc (0x530dc0 0x0 0x1a40b5 0x3dd95d0) Backtrace terminated-invalid frame pointer 0 BSD process name corresponding to current thread: kernel_task Mac OS version: 9L31a Kernel version: Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386 System model name: MacBook4,1 (Mac-F22788A9) System uptime in nanoseconds: 30555146093771 unloaded kexts: com.apple.iokit.IOUSBMassStorageClass 2.0.8 - last unloaded 26709525128459 loaded kexts: com.vmware.kext.vmnet 2.0.5 com.vmware.kext.vmioplug 2.0.5 com.vmware.kext.vmci 2.0.5 com.vmware.kext.vmx86 2.0.5 com.apple.driver.iTunesPhoneDriver 1.0 - last loaded 981750246502 com.apple.iokit.IOUSBMassStorageClass 2.0.8 com.apple.filesystems.msdosfs 1.5.5 com.apple.iokit.IOBluetoothSerialManager 2.1.8f2 com.apple.filesystems.autofs 2.0.2 com.apple.driver.AppleHWSensor 1.9d0 com.apple.driver.AppleHDA 1.7.1a2 com.apple.driver.AppleUpstreamUserClient 2.7.5 com.apple.Dont_Steal_Mac_OS_X 6.0.3 com.apple.iokit.CHUDUtils 201 com.apple.iokit.CHUDProf 211 com.apple.driver.AppleIntelGMAX3100 5.4.8 com.apple.driver.AppleIntelGMAX3100FB 5.4.8 com.apple.driver.AppleHDAController 1.7.1a2 com.apple.iokit.IOFireWireIP 1.7.7 com.apple.driver.AppleIRController 113 com.apple.driver.AudioIPCDriver 1.0.6 com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a17 com.apple.driver.AppleLPC 1.3.1 com.apple.driver.AppleBacklight 1.6.0 com.apple.driver.SMCMotionSensor 2.1.1d2 com.apple.driver.AppleUSBTrackpad 1.7.4f1 com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1 com.apple.driver.AppleUSBTCKeyboard 1.7.4f1 com.apple.driver.CSRUSBBluetoothHCIController 2.1.8f2 com.apple.driver.AppleUSBMergeNub 3.4.6 com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1 com.apple.iokit.SCSITaskUserClient 2.1.1 com.apple.driver.XsanFilter 2.7.91 com.apple.iokit.IOATAPIProtocolTransport 1.5.3 com.apple.iokit.IOAHCIBlockStorage 1.2.2 com.apple.driver.AppleUSBHub 3.4.9 com.apple.iokit.IOUSBUserClient 3.4.9 com.apple.driver.AppleAHCIPort 1.7.0 com.apple.driver.AppleIntelPIIXATA 2.0.1 com.apple.driver.AppleFWOHCI 3.9.7 com.apple.driver.AppleUSBEHCI 3.4.6 com.apple.driver.AppleEFINVRAM 1.2.0 com.apple.iokit.AppleYukon2 3.1.13b2 com.apple.driver.AirPortBrcm43xx 366.91.21 com.apple.driver.AppleUSBUHCI 3.3.5 com.apple.driver.AppleSmartBatteryManager 158.10.5 com.apple.driver.AppleRTC 1.2.3 com.apple.driver.AppleHPET 1.4 com.apple.driver.AppleACPIPCI 1.2.5 com.apple.driver.AppleACPIButtons 1.2.5 com.apple.driver.AppleSMBIOS 1.4 com.apple.driver.AppleACPIEC 1.2.5 com.apple.driver.AppleAPIC 1.4 com.apple.security.seatbelt 107.12 com.apple.nke.applicationfirewall 1.6.77 com.apple.security.TMSafetyNet 3 com.apple.driver.AppleIntelCPUPowerManagement 76.2.0 com.apple.driver.DiskImages 199 com.apple.BootCache 30.4 com.apple.iokit.IOSerialFamily 9.4 com.apple.driver.DspFuncLib 1.7.1a2 com.apple.iokit.CHUDKernLib 201 com.apple.iokit.IOHDAFamily 1.7.1a2 com.apple.iokit.IOAudioFamily 1.6.9fc5 com.apple.kext.OSvKernDSPLib 1.1 com.apple.driver.IOPlatformPluginFamily 3.4.0a17 com.apple.iokit.IONDRVSupport 1.7.3 com.apple.iokit.IOGraphicsFamily 1.7.3 com.apple.driver.AppleSMC 2.3.1d1 com.apple.iokit.IOUSBHIDDriver 3.4.6 com.apple.driver.AppleUSBBluetoothHCIController 2.1.8f2 com.apple.iokit.IOBluetoothFamily 2.1.8f2 com.apple.driver.AppleUSBComposite 3.2.0 com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1 com.apple.iokit.IOBDStorageFamily 1.5 com.apple.iokit.IODVDStorageFamily 1.5 com.apple.iokit.IOCDStorageFamily 1.5 com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1 com.apple.iokit.IOAHCIFamily 1.5.0 com.apple.iokit.IOATAFamily 2.0.1 com.apple.iokit.IOFireWireFamily 3.4.9 com.apple.iokit.IO80211Family 216.1 com.apple.iokit.IONetworkingFamily 1.6.1 com.apple.iokit.IOUSBFamily 3.4.9 com.apple.driver.AppleEFIRuntime 1.2.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.iokit.IOStorageFamily 1.5.6 com.apple.iokit.IOHIDFamily 1.5.5 com.apple.driver.AppleACPIPlatform 1.2.5 com.apple.iokit.IOACPIFamily 1.2.0 com.apple.iokit.IOPCIFamily 2.6 Macbook Black Mac OS X (10.5.8)

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