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  • Egyetlen központi metaadat készlet: Oracle BI metaadatok, eloadás az OTN-en

    - by user645740
    Érdemes regisztrálni az Oracle Technology Networkre, ahol a részletesebb tartalom a technikai, muszaki információt is tartalmazza. A termékek technikai elemzése, letöltése, dokumentációja mellett felvett eloadásokat is megtekinthetünk, vezetett termék kipróbálási útmutatókat követve betekintést nyerhetünk a megoldásokba. Egy ilyen oktató anyagot ajánlok most az Oracle Business Intelligence megoldásról, A teljes BI eloadássorozat itt érheto el, kattintson ide: Oracle BI Foundation Suite Overview. Ezen belül is az egységes metaadat kezelésérol: kattintson ide: Lesson 2 - Examining the Metadata Layers. A 10 perces eloadásból megismeri: az Oracle BI EE architektúrát az Oracle BI metaadat készlet három rétegét, amiket egyben kezelünk megismeri az egyes objektumokat a repository kezelo admin eszközzel Az Oracle BI metaadat kezelés fo elonyei: Ezt a metaadat csomagot a BI Server automatikusan kezeli, vele összekapcsolja a fizikai adatforrásokat az üzleti/szak fogalmakkal. Számos különbözo adatforrás kezelheto szimultán, akár teljesen heterogén környezetben is az Oracle BI adatforrásaként. EGYETLEN helyen kell tehát karbantartani a metaadatokat a teljes BI infrastruktúrában, nincs szükség sok "világegyetem" párhuzamos kezelésére. Ezzel költséget és idot spórolnak a felhasználók, a könnyebb áttekintés és karbantartás mellett. Ha a fizikai adatforrások szerkezete változik, minimális változtatás szükséges ehhez az Oracle BI metaadatok egyetlen szintjén. Az Oracle BI megoldással tehát a teljes vállalat kiszolgálható, sok cég konszolidál Oracle BI-ra. Ez az eloadás 10 perc alatt megtekintheto: Lesson 2 - Examining the Metadata Layers A teljes BI eloadássorozat itt érheto el: Oracle BI Foundation Suite Overview

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  • Do you play Sudoku ?

    - by Gilles Haro
    Did you know that 11gR2 database could solve a Sudoku puzzle with a single query and, most of the time, and this in less than a second ? The following query shows you how ! Simply pass a flattened Sudoku grid to it a get the result instantaneously ! col "Solution" format a9 col "Problem" format a9 with Iteration( initialSudoku, Step, EmptyPosition ) as ( select initialSudoku, InitialSudoku, instr( InitialSudoku, '-' )        from ( select '--64----2--7-35--1--58-----27---3--4---------4--2---96-----27--7--58-6--3----18--' InitialSudoku from dual )    union all    select initialSudoku        , substr( Step, 1, EmptyPosition - 1 ) || OneDigit || substr( Step, EmptyPosition + 1 )         , instr( Step, '-', EmptyPosition + 1 )      from Iteration         , ( select to_char( rownum ) OneDigit from dual connect by rownum <= 9 ) OneDigit     where EmptyPosition > 0       and not exists          ( select null              from ( select rownum IsPossible from dual connect by rownum <= 9 )             where OneDigit = substr( Step, trunc( ( EmptyPosition - 1 ) / 9 ) * 9 + IsPossible, 1 )   -- One line must contain the 1-9 digits                or OneDigit = substr( Step, mod( EmptyPosition - 1, 9 ) - 8 + IsPossible * 9, 1 )      -- One row must contain the 1-9 digits                or OneDigit = substr( Step, mod( trunc( ( EmptyPosition - 1 ) / 3 ), 3 ) * 3           -- One square must contain the 1-9 digits                            + trunc( ( EmptyPosition - 1 ) / 27 ) * 27 + IsPossible                            + trunc( ( IsPossible - 1 ) / 3 ) * 6 , 1 )          ) ) select initialSudoku "Problem", Step "Solution"    from Iteration  where EmptyPosition = 0 ;   The Magic thing behind this is called Recursive Subquery Factoring. The Oracle documentation gives the following definition: If a subquery_factoring_clause refers to its own query_name in the subquery that defines it, then the subquery_factoring_clause is said to be recursive. A recursive subquery_factoring_clause must contain two query blocks: the first is the anchor member and the second is the recursive member. The anchor member must appear before the recursive member, and it cannot reference query_name. The anchor member can be composed of one or more query blocks combined by the set operators: UNION ALL, UNION, INTERSECT or MINUS. The recursive member must follow the anchor member and must reference query_name exactly once. You must combine the recursive member with the anchor member using the UNION ALL set operator. This new feature is a replacement of this old Hierarchical Query feature that exists in Oracle since the days of Aladdin (well, at least, release 2 of the database in 1977). Everyone remembers the old syntax : select empno, ename, job, mgr, level      from   emp      start with mgr is null      connect by prior empno = mgr; that could/should be rewritten (but not as often as it should) as withT_Emp (empno, name, level) as        ( select empno, ename, job, mgr, level             from   emp             start with mgr is null             connect by prior empno = mgr        ) select * from   T_Emp; which uses the "with" syntax, whose main advantage is to clarify the readability of the query. Although very efficient, this syntax had the disadvantage of being a Non-Ansi Sql Syntax. Ansi-Sql version of Hierarchical Query is called Recursive Subquery Factoring. As of 11gR2, Oracle got compliant with Ansi Sql and introduced Recursive Subquery Factoring. It is basically an extension of the "With" clause that enables recursion. Now, the new syntax for the query would be with T_Emp (empno, name, job, mgr, hierlevel) as       ( select E.empno, E.ename, E.job, E.mgr, 1 from emp E where E.mgr is null         union all         select E.empno, E.ename, E.job, E.mgr, T.hierlevel + 1from emp E                                                                                                            join T_Emp T on ( E.mgr = T.empno ) ) select * from   T_Emp; The anchor member is a replacement for the "start with" The recursive member is processed through iterations. It joins the Source table (EMP) with the result from the Recursive Query itself (T_Emp) Each iteration works with the results of all its preceding iterations.     Iteration 1 works on the results of the first query     Iteration 2 works on the results of Iteration 1 and first query     Iteration 3 works on the results of Iteration 1, Iteration 2 and first query. So, knowing that, the Sudoku query it self-explaining; The anchor member contains the "Problem" : The Initial Sudoku and the Position of the first "hole" in the grid. The recursive member tries to replace the considered hole with any of the 9 digit that would satisfy the 3 rules of sudoku Recursion progress through the grid until it is complete.   Another example :  Fibonaccy Numbers :  un = (un-1) + (un-2) with Fib (u1, u2, depth) as   (select 1, 1, 1 from dual    union all    select u1+u2, u1, depth+1 from Fib where depth<10) select u1 from Fib; Conclusion Oracle brings here a new feature (which, to be honest, already existed on other concurrent systems) and extends the power of the database to new boundaries. It’s now up to developers to try and test it and find more useful application than solving puzzles… But still, solving a Sudoku in less time it takes to say it remains impressive… Interesting links: You might be interested by the following links which cover different aspects of this feature Oracle Documentation Lucas Jellema 's Blog Fibonaci Numbers

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  • JQGrdi PDF Export

    - by thanigai
    Originally posted on: http://geekswithblogs.net/thanigai/archive/2013/06/17/jqgrdi-pdf-export.aspxJQGrid PDF Export The aim of this article is to address the PDF export from client side grid frameworks. The solution is done using the ASP.Net MVC 4 and VisualStudio 2012. The article assumes the developer to have a fair amount of knowledge on ASP.Net MVC and C#. Tools Used Visual Studio 2012 ASP.Net MVC 4 Nuget Package Manager JQGrid  is one of the client grid framework built on top of the JQuery framework. It helps in building a beautiful grid with paging, sorting and exiting options. There are also other features available as extension plugins and developers can write their own if needed. You can download the JQgrid from the  JQGrid  homepage or as NUget package. I have given below the command to download the JQGrid through the package manager console. From the tools menu select “Library Package Manager” and then select “Package Manager Console”. I have given the screenshot below. This command will pull down the latest JQGrid package and adds them in the script folder. Once the script is downloaded and referenced in the project update the bundleconfig file to add the script reference in the pages. Bundleconfig can be found in the  App_Start  folder in the project structure. bundles .Add (newStyleBundle(“~/Content/jqgrid”).Include (“~/Content/ui.jqgrid.css”)); bundles.Add( newScriptBundle( “~/bundles/jquerygrid”) .Include( “~/Scripts/jqGrid/jquery.jqGrid*”)); Once added the config’s refer the bundles to the Views/Shared/LayoutPage.cshtml. Add the following lines to the head section of the page. @Styles.Render(“~/Content/jqgrid”) Add the following lines to the end of the page before html close tags. @Scripts.Render(“~/bundles/jquery”) @Scripts.Render(“~/bundles/jqueryui”) @Scripts.Render(“ ~/bundles/jquerygrid”)              That’s all to be done from the view perspective. Once these steps are done the developer can start coding for the JQGrid. In this example we will modify the HomeController for the demo. The index action will be the default action. We will add an argument for this index action. Let it be nullable bool. It’s just to mark the pdf request. In the Index.cshtml we will add a table tag with an id “ gridTable “. We will use this table for making the grid. Since JQGrid is an extension for the JQUery we will initialize the grid setting at the  script  section of the page. This script section is marked at the end of the page to improve performance. The script section is placed just below the bundle reference for JQuery and JQueryUI. This is the one of improvement factors from “ why slow” provided by yahoo. < tableid=“gridTable”class=“scroll”></ table> < inputtype=“button”value=“Export PDF”onclick=“exportPDF();“/>  @section scripts { <scripttype=“text/javascript”> $(document).ready(function(){$(“#gridTable”).jqGrid({datatype:“json”,url:‘@Url.Action(“GetCustomerDetails”)‘,mtype:‘GET’,colNames:["CustomerID","CustomerName","Location","PrimaryBusiness"],colModel:[{name:"CustomerID",width:40,index:"CustomerID",align:"center"},{name:"CustomerName",width:40,index:"CustomerName",align:"center"},{name:"Location",width:40,index:"Location",align:"center"},{name:"PrimaryBusiness",width:40,index:"PrimaryBusiness",align:"center"},],height:250,autowidth:true,sortorder:“asc”,rowNum:10,rowList:[5,10,15,20],sortname:“CustomerID”,viewrecords:true});});  function exportPDF (){ document . location = ‘ @ Url . Action ( “Index” ) ?pdf=true’ ; } </ script >  } The exportPDF methos just sets the document location to the Index action method with PDF Boolean as true just to mark for download PDF. An inmemory list collection is used for demo purpose. The  GetCustomerDetailsmethod is the server side action method that will provide the data as JSON list. We will see the method explanation below. [ HttpGet] publicJsonResultGetCustomerDetails(){ varresult=new { total=1, page=1, records=customerList.Count(), rows=( customerList.Select( e=>new { id=e.CustomerID, cell=newstring[]{ e.CustomerID.ToString(), e.CustomerName, e.Location, e.PrimaryBusiness}})) .ToArray()}; returnJson( result,  JsonRequestBehavior.AllowGet); }   JQGrid can understand the response data from server in certain format. The server method shown above is taking care of formatting the response so that JQGrid understand the data properly. The response data should contain totalpages, current page, full record count, rows of data with id and remaining columns as string array. The response is built using an anonymous object and will be sent as a MVC JsonResult. Since we are using HttpGet it’s better to mark the attribute as HttpGet and also the JSON requestbehavious as AllowGet. The inmemory list is initialized in the homecontroller constructor for reference. Public class HomeController : Controller{ private readonly Ilist < CustomerViewModel > customerList ; public HomeController (){ customerList=newList<CustomerViewModel>() { newCustomerViewModel{ CustomerID=100, CustomerName=“Sundar”, Location=“Chennai”, PrimaryBusiness=“Teacing”}, newCustomerViewModel{ CustomerID=101, CustomerName=“Sudhagar”, Location=“Chennai”, PrimaryBusiness=“Software”}, newCustomerViewModel{ CustomerID=102, CustomerName=“Thivagar”, Location=“China”, PrimaryBusiness=“SAP”}, }; }  publicActionResultIndex( bool?pdf){ if ( !pdf.HasValue){ returnView( customerList);} else{ stringfilePath=Server.MapPath( “Content”)  +“Sample.pdf”; ExportPDF( customerList,  new string[]{  “CustomerID”,  “CustomerName”,  “Location”,  “PrimaryBusiness” },  filePath); return File ( filePath ,  “application/pdf” , “list.pdf” ); }}   The index actionmethod has a Boolean argument named “pdf”. It’s used to indicate for PDF download. When the application starts this method is first hit for initial page request. For PDF operation a filename is generated and then sent to the  ExportPDF  method which will take care of generating the PDF from the datasource. The  ExportPDF method is listed below.  Private static void ExportPDF<TSource>(IList<TSource>customerList,string [] columns, string filePath){ FontheaderFont=FontFactory.GetFont( “Verdana”,  10,  Color.WHITE); Fontrowfont=FontFactory.GetFont( “Verdana”,  10,  Color.BLUE); Documentdocument=newDocument( PageSize.A4);  PdfWriter writer = PdfWriter . GetInstance ( document ,  new FileStream ( filePath ,  FileMode . OpenOrCreate )); document.Open(); PdfPTabletable=newPdfPTable( columns.Length); foreach ( varcolumnincolumns){ PdfPCellcell=newPdfPCell( newPhrase( column,  headerFont)); cell.BackgroundColor=Color.BLACK; table.AddCell( cell); }  foreach  ( var item in customerList ) { foreach ( varcolumnincolumns){ stringvalue=item.GetType() .GetProperty( column) .GetValue( item) .ToString(); PdfPCellcell5=newPdfPCell( newPhrase( value,  rowfont)); table.AddCell( cell5); } }  document.Add( table); document.Close(); }   iTextSharp is one of the pioneer in PDF export. It’s an opensource library readily available as NUget library. This command will pulldown latest available library. I am using the version 4.1.2.0. The latest version may have changed. There are three main things in this library. Document This is the document class which takes care of creating the document sheet with particular size. We have used A4 size. There is also an option to define the rectangle size. This document instance will be further used in next methods for reference. PdfWriter PdfWriter takes the filename and the document as the reference. This class enables the document class to generate the PDF content and save them in a file. Font Using the FONT class the developer can control the font features. Since I need a nice looking font I am giving the Verdana font. Following this PdfPTable and PdfPCell are used for generating the normal table layout. We have created two set of fonts for header and footer. Font headerFont=FontFactory .GetFont(“Verdana”, 10, Color .WHITE); Font rowfont=FontFactory .GetFont(“Verdana”, 10, Color .BLUE);   We are getting the header columns as string array. Columns argument array is looped and header is generated. We are using the headerfont for this purpose. PdfWriter writer=PdfWriter .GetInstance(document, newFileStream (filePath, FileMode.OpenOrCreate)); document.Open(); PdfPTabletable=newPdfPTable( columns.Length); foreach ( varcolumnincolumns){ PdfPCellcell=newPdfPCell( newPhrase( column,  headerFont)); cell.BackgroundColor=Color.BLACK; table.AddCell( cell); }   Then reflection is used to generate the row wise details and form the grid. foreach  (var item in customerList){ foreach ( varcolumnincolumns) { stringvalue=item.GetType() .GetProperty( column) .GetValue( item) .ToString(); PdfPCellcell5=newPdfPCell( newPhrase( value,  rowfont)); table.AddCell( cell5); } } document . Add ( table ); document . Close ();   Once the process id done the pdf table is added to the document and document is closed to write all the changes to the filepath given. Then the control moves to the controller which will take care of sending the response as a JSON result with a filename. If the file name is not given then the PDF will open in the same page otherwise a popup will open up asking whether to save the file or open file. Return File(filePath, “application/pdf”,“list.pdf”);   The final result screen is shown below. PDF file opened below to show the output. Conclusion: This is how the export pdf is done for JQGrid. The problem area that is addressed here is the clientside grid frameworks won’t support PDF’s export. In that time it’s better to have a fine grained control over the data and generated PDF. iTextSharp has helped us to achieve our goal.

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  • UPK for Testing Webinar Recording Now Available!

    - by Karen Rihs
    For anyone who missed last week’s event, a recording of the UPK for Testing webinar is now available.  As an implementation and enablement tool, Oracle’s User Productivity Kit (UPK) provides value throughout the software lifecycle.  Application testing is one area where customers like Northern Illinois University (NIU) are finding huge value in UPK and are using it to validate their systems.  Hear Beth Renstrom, UPK Product Manager and Bettylynne Gregg, NIU ERP Coordinator, discuss how the Test It Mode, Test Scripts, and Test Cases of UPK can be used to facilitate applications testing.

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  • Webcast - Social BPM: Integrating Enterprise 2.0 with Business Applications

    - by peggy.chen
    In today's fast-paced marketplace, successful companies rely on agile business processes and collaborative work environments to stay ahead of the competition. By making your application-based business processes visible, shareable, and flexible through dynamic, process-aware user interfaces, you can ensure that your team's best ideas are heard-and implemented quickly. Join us for this complimentary live Webcast and learn how Oracle's business process management (BPM) solution with integrated Enterprise 2.0 capabilities will enable your team to: Embed ad hoc collaboration into your structured processes and gain a unified view of enterprise information-across business functions-for effective and efficient decision-making Reach out to an expanded network for expert input in resolving exceptions in business workflows Add social feedback loops to your enterprise applications and continuously improve business processes Join us for this LIVE Webcast tomorrow as we discuss how business process management with integrated Enterprise 2.0 collaboration improves business responsiveness and enhances overall enterprise productivity. Take your business to the next level with a unified solution that fosters process-based collaboration between employees, partners, and customers. Register for the webcast now!

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  • Upcoming Webcast: Basic Troubleshooting Information For Stuck Sales Order Issues

    - by Oracle_EBS
    ADVISOR WEBCAST: Basic Troubleshooting Information For Stuck Sales Order IssuesPRODUCT FAMILY: Logistics April 18, 2012 at 1 pm ET, 11 am MT, 10 am PT This one-hour session is recommended for technical and functional users who deal with stuck sales order issues in Inventory module.TOPICS WILL INCLUDE: General Overview about Open Transactions Interface How sales order records are interface to Oracle Inventory How to track sales order cycle flow once the records are interface into MTL_TRANSACTIONS_INTERFACE table How to troubleshoot sales order stuck in MTL_TRANSACTIONS_INTERFACE What to look for when reviewing screen shots and diagnostics A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Current Schedule can be found on Note 740966.1 Post Presentation Recordings can be found on Note 740964.1

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  • Automated SSRS deployment with the RS utility

    - by Stacy Vicknair
    If you’re familiar with SSRS and development you are probably aware of the SSRS web services. The RS utility is a tool that comes with SSRS that allows for scripts to be executed against against the SSRS web service without needing to create an application to consume the service. One of the better benefits of using this format rather than writing an application is that the script can be modified by others who might be involved in the creation and addition of scripts or management of the SSRS environment.   Reporting Services Scripter Jasper Smith from http://www.sqldbatips.com created Reporting Services Scripter to assist with the created of a batch process to deploy an entire SSRS environment. The helper scripts below were created through the modification of his generated scripts. Why not just use this tool? You certainly can. For me, the volume of scripts generated seems less maintainable than just using some common methods extracted from these scripts and creating a deployment in a single script file. I would, however, recommend this as a product if you do not think that your environment will change drastically or if you do not need to deploy with a higher level of control over the deployment. If you just need to replicate, this tool works great. Executing with RS.exe Executing a script against rs.exe is fairly simple. The Script Half the battle is having a starting point. For the scripting I needed to do the below is the starter script. A few notes: This script assumes integrated security. This script assumes your reports have one data source each. Both of the above are just what made sense for my scenario and are definitely modifiable to accommodate your needs. If you are unsure how to change the scripts to your needs, I recommend Reporting Services Scripter to help you understand how the differences. The script has three main methods: CreateFolder, CreateDataSource and CreateReport. Scripting the server deployment is just a process of recreating all of the elements that you need through calls to these methods. If there are additional elements that you need to deploy that aren’t covered by these methods, again I suggest using Reporting Services Scripter to get the code you would need, convert it to a repeatable method and add it to this script! Public Sub Main() CreateFolder("/", "Data Sources") CreateFolder("/", "My Reports") CreateDataSource("/Data Sources", "myDataSource", _ "Data Source=server\instance;Initial Catalog=myDatabase") CreateReport("/My Reports", _ "MyReport", _ "C:\myreport.rdl", _ True, _ "/Data Sources", _ "myDataSource") End Sub   Public Sub CreateFolder(parent As String, name As String) Dim fullpath As String = GetFullPath(parent, name) Try RS.CreateFolder(name, parent, GetCommonProperties()) Console.WriteLine("Folder created: {0}", name) Catch e As SoapException If e.Detail.Item("ErrorCode").InnerText = "rsItemAlreadyExists" Then Console.WriteLine("Folder {0} already exists and cannot be overwritten", fullpath) Else Console.WriteLine("Error : " + e.Detail.Item("ErrorCode").InnerText + " (" + e.Detail.Item("Message").InnerText + ")") End If End Try End Sub   Public Sub CreateDataSource(parent As String, name As String, connectionString As String) Try RS.CreateDataSource(name, parent,False, GetDataSourceDefinition(connectionString), GetCommonProperties()) Console.WriteLine("DataSource {0} created successfully", name) Catch e As SoapException Console.WriteLine("Error : " + e.Detail.Item("ErrorCode").InnerText + " (" + e.Detail.Item("Message").InnerText + ")") End Try End Sub   Public Sub CreateReport(parent As String, name As String, location As String, overwrite As Boolean, dataSourcePath As String, dataSourceName As String) Dim reportContents As Byte() = Nothing Dim warnings As Warning() = Nothing Dim fullpath As String = GetFullPath(parent, name)   'Read RDL definition from disk Try Dim stream As FileStream = File.OpenRead(location) reportContents = New [Byte](stream.Length-1) {} stream.Read(reportContents, 0, CInt(stream.Length)) stream.Close()   warnings = RS.CreateReport(name, parent, overwrite, reportContents, GetCommonProperties())   If Not (warnings Is Nothing) Then Dim warning As Warning For Each warning In warnings Console.WriteLine(Warning.Message) Next warning Else Console.WriteLine("Report: {0} published successfully with no warnings", name) End If   'Set report DataSource references Dim dataSources(0) As DataSource   Dim dsr0 As New DataSourceReference dsr0.Reference = dataSourcePath Dim ds0 As New DataSource ds0.Item = CType(dsr0, DataSourceDefinitionOrReference) ds0.Name=dataSourceName dataSources(0) = ds0     RS.SetItemDataSources(fullpath, dataSources)   Console.Writeline("Report DataSources set successfully")       Catch e As IOException Console.WriteLine(e.Message) Catch e As SoapException Console.WriteLine("Error : " + e.Detail.Item("ErrorCode").InnerText + " (" + e.Detail.Item("Message").InnerText + ")") End Try End Sub     Public Function GetCommonProperties() As [Property]() 'Common CatalogItem properties Dim descprop As New [Property] descprop.Name = "Description" descprop.Value = "" Dim hiddenprop As New [Property] hiddenprop.Name = "Hidden" hiddenprop.Value = "False"   Dim props(1) As [Property] props(0) = descprop props(1) = hiddenprop Return props End Function   Public Function GetDataSourceDefinition(connectionString as String) Dim definition As New DataSourceDefinition definition.CredentialRetrieval = CredentialRetrievalEnum.Integrated definition.ConnectString = connectionString definition.Enabled = True definition.EnabledSpecified = True definition.Extension = "SQL" definition.ImpersonateUser = False definition.ImpersonateUserSpecified = True definition.Prompt = "Enter a user name and password to access the data source:" definition.WindowsCredentials = False definition.OriginalConnectStringExpressionBased = False definition.UseOriginalConnectString = False Return definition End Function   Private Function GetFullPath(parent As String, name As String) As String If parent = "/" Then Return parent + name Else Return parent + "/" + name End If End Function

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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • Tips On Using The Service Contracts Import Program

    - by LuciaC
    Prior to release 12.1 there was no supported way to import contracts into the EBS Service Contracts application - there were no public APIs nor contract load programs provided.  From release 12.1 onwards the 'Service Contracts Import Program' is provided to load service contracts into the application. The Service Contracts Import functionality is explained in How to Use the Service Contracts Import Program - Scope and Limitations (Doc ID 1057242.1).  This note includes an attached document which explains the program architecture, shows the Entity Relationship Diagram and details the interface table definitions. The Import program takes data from the interface tables listed below and populates the contracts schema tables:  OKS_USAGE_COUNTERS_INTERFACE OKS_SALES_CREDITS_INTERFACEOKS_NOTES_INTERFACEOKS_LINES_INTERFACEOKS_HEADERS_INTERFACEOKS_COVERED_LEVELS_INTERFACEThese interface tables must be loaded via a custom load program.The Service Contracts Import concurrent request is then submitted to create contracts from this legacy data. The parameters to run the Import program are:  Parameter Description  Mode Validate only, Import  Batch Number Batch_Id (unique id populated into the OKS_HEADERS_INTERFACE table)  Number of Workers Number of workers required (these are spawned as separate sub-requests)  Commit size Represents number of successfully processed contracts commited to database The program spawns sub-requests for the import worker(s) and the 'Service Contracts Import Report'.  The data is validated prior to import and into the Contracts tables and will report errors in the Service Contracts Import Report program output file (Import Execution Report).  Troubleshooting tips are provided in R12.1 - Common Service Contract Import Errors (Doc ID 762545.1); this document lists some, but not all, import errors.  The document will be updated over time.  Additional help is given in Debugging Tip for Service Contracts Import Errors (Doc ID 971426.1).After you successfully import contracts, you can purge the records from the interface tables by running the Service Contracts Import Purge concurrent program. Note that there is no supported way to mass delete data from the Contracts schema tables once they are populated, so data loaded by the Import program must be fully tested and verified before the program is run to load data into a Production system.A Service Contracts Import Test program has been provided which will take an existing contract in the application and load the interface tables using the data from that contract.  This can be used as an example for guidance on how to load the interface tables.  The Test program functionality is explained in How to Use the Service Contracts Test Import Program Provided in Release 12.1 (Doc ID 761209.1).  Note that the Test program has some limitations which do not apply to the full Import program and is not a supported program, it is simply a testing tool.  

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  • links for 2010-12-08

    - by Bob Rhubart
    Rittman Mead Consulting Blog Archive Oracle BI EE 11g &#8211; Managing Host Name Changes Rittman Mead's Venkatakrishnan J (an Oracle ACE) looks at "how we can go about getting BI EE 11g to work when the Host Name of the machine changes post install and configuration."  (tags: oracle businessintelligence obiee) Evident Software's CTO and co-founder discusses Oracle Coherence (Application Grid) (tags: oracle successcast podcast coherence grid) Choice Hotels' Rain Fletcher talks WebLogic Server (Application Grid) (tags: oracle successcast weblogic podcast) Baz Khuti, CTO of Avocent discusses their next generation application and WebLogic (Application Grid) (tags: oracle successcast podcast) Oracle Counts Clouds | JAVA Developer's Journal "The Independent Oracle Users Group (IOUG), which has 20,000 members, has run up an Oracle-sponsored survey that found significant cloud adoption by Oracle users."  (tags: oracle cloud survey ioug) Oracle Customers Warm to the Cloud | CTO Edge "The Independent Oracle Users Group (IOUG) has published the results of a study on cloud adoption and, to no surprise, the enterprise loves the cloud. " (tags: oracle cloud ioug survey)

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  • IE9, HTML5 and truck load of other stuff happening around the web

    - by Harish Ranganathan
    First of all, I haven’t been updating this blog as regularly as it used to be.  Primarily, due to the fact was I was visiting a lot of cities talking about SharePoint, Web Matrix, IE9 and few other stuff.  IE9 is my new found love and I simply think we have done great work in improving the browser and browsing experiences for our users. This post would talk about IE, general things happening around the web and few misconceptions around IE (I had earlier written about IE8 and common myths When you think about the way web has transformed, its truly amazing.  Rewind back to late 90s and early 2000s, web was a luxury.  There were lot of desktop applications running around and web applications was starting to pick up.  Primarily reason was not a lot of folks were into web development and the areas of web were confined to HTML and JavaScript.  CSS was around here and there but no one took it so seriously.  XML, XSLT was fast picking up and contributed to decent web development techniques. So as a web developer all we had to worry about was, building good looking websites which worked well with IE6 and occasionally with Safari.  Firefox was  not even in the picture then and so was Chrome.  But with the various arms of W3C consortium and other bodies working actively on stuff like CSS, SVG and XHTML, few more areas came into picture when it comes to browsers supporting standards.  IE6 for sure wasn’t up to the speed and the main issue we were tackling then was privacy and piracy.  We did invest a lot of our efforts to curb piracy and one of the steps into it was that, IE7 the next version of IE would install only on genuine windows machines.  What this means, is that, people who were running pirated windows xp knowingly/unknowingly could not install IE7 and the limitations of IE6 really hurt them.  One more thing of importance is that, if you were running pirated windows, lots of chances that you didn’t get the security updates and thereby were vulnerable to run viruses/trojans on your system. Many of them actually block using IE in the first place and make it difficult to browse.  SP2 came as a big boon but again was there only for genuine windows machines. With Firefox coming as a free install and also heavily pushed by Google then, it was natural that people would try an alternative.  By then, we had started working on IE8 supporting the best standards (note HTML5, CSS 2.1 and other specs were then work in progress.  they are still) Later, Google in their infinite wisdom realized that with Firefox they were going nowhere and they released Chrome.  Now, they heavily push Chrome even for Firefox users, which is natural since its their browser. In the meanwhile, these browsers push their updates as mandatory and therefore have a very short lifecycle to add enhancements and support for stuff like CSS etc., Meanwhile, when IE8 came out, it really was the best standards supported browser and a lot of people saw our efforts in improving our browser. HTML5 is the buzz word in the industry and there is a lot of noise being made by many browsers claiming their support for it.  IE8 doesn’t have much support for HTML5.  But, with IE9 Beta, we have great support for many of HTML5 specifications.  Note that, HTML5 is still work under progress and one of the board of members working on the spec has mentioned that these specs might change and relying on them heavily is dangerous.  But, some of the advances such as video tag, etc., are indeed supported in IE9 Beta.  IE9 Beta also has full hardware acceleration support which other browsers don’t have. IE8 had advanced security features such as smartscreen filter, in-private browsing, anti-phishing and a lot of other stuff.  IE9 builds on top of these with the best in town security standards as well as support for HTML5, CSS3, Hardware acceleration, SVG and many other advancements in browser.  Read more at http://www.beautyoftheweb.com/#/highlights/html5  To summarize, IE9 Beta is really innovative and you should try it to believe what it provides.  You can visit http://www.beautyoftheweb.com/  to install as well as read more on this. Cheers !!!

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  • ASP.NET MVC 3 Arrived

    - by Shaun
    The Gu and the Haack had just announced the ASP.NET MVC 3 RTM had been released yesterday. You can download the intall file, release note and source code here. As the Gu said with the ASP.NET MVC 3 there are some other productions released as well NuGet IIS Express 7.5 SQL Server CE 4 Web Deploy & Web Farm Framework 2.0 Orchard 1.0 WebMatrix 1.0 The Orchard is a CMS and blogging system which build from ASP.NET MVC 3 with the new Razor view engine which can be found here and here.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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  • 13 Mobile Development Questions to Think About

    - by Eric Johnson
    Why is this important to our business? How is this different than how we develop today?   Why now? What new skills and technologies are required? What devices and standards should we target? Is context-awareness important? Where will applications be deployed? What enterprise capabilities are required to support mobile? What is the roadmap? How is this related or not related to the portal? Are we targeting internal apps, external apps, or both?   Who will consume the apps and with what? How does this change IT service offerings?

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  • Make sure you take advantage of Visual Studio 2010 license offers before April 12th

    - by Aaron Kowall
    For Visual Studio 2010 Professional Microsoft Visual Studio 2010 Professional will launch on April 12 but you can beat the rush and secure your copy today by pre-ordering at the affordable estimated retail price of $549, a saving of $250. If you use a previous version of Visual Studio or any other development tool then you are eligible for this upgrade. Along with all the great new features in Visual Studio 2010 (see www.microsoft.com/visualstudio) Visual Studio 2010 Professional includes a 12-month MSDN Essentials subscription which gives you access to core Microsoft platforms: Windows 7 Ultimate, Windows Server 2008 R2 Enterprise, and Microsoft SQL Server 2008 R2 Datacenter. So visit http://www.microsoft.com/visualstudio/en-us/pre-order-visual-studio-2010 to check out all the new features and sign up for this great offer. Ultimate Offer for MSDN Subscribers Also, don’t forget about the Ultimate Offer which basically gives you the opportunity to use a higher end Visual Studio SKU for the duration of your MSDN agreement.  Make sure you review your MSDN license BEFORE APRIL 12th to make sure you are in the right spot to maximize this benefit. Technorati Tags: VS 2010

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  • E-Business Suite Sessions at Sangam 2013 in Hyderabad

    - by Sara Woodhull
    The Sangam 2013 conference, sponsored jointly by the All-India Oracle Users' Group (AIOUG) and India Oracle Applucations Users Group (IOAUG), will be in Hyderabad, India on November 8-9, 2013.  This year, the E-Business Suite Applications Technology Group (ATG) will offer two speaker sessions and a walk-in usability test of upcoming EBS user interface features.  It's only about two weeks away, so make your plans to attend if you are in India. Sessions Oracle E-Business Suite Technology: Latest Features and Roadmap Veshaal Singh, Senior Director, ATG Development Friday, Nov. 9, 11:00-12:00 This Oracle development session provides an overview of Oracle's product strategy for Oracle E-Business Suite technology, the capabilities and associated business benefits of recent releases, and a review of capabilities on the product roadmap. This is the cornerstone session for Oracle E-Business Suite technology. Come hear about the latest new usability enhancements of the user interface; systems administration and configuration management tools; security-related updates; and tools and options for extending, customizing, and integrating Oracle E-Business Suite with other applications. Integration Options for Oracle E-Business Suite Rekha Ayothi, Lead Product Manager, ATG Friday, Nov. 9, 2:00-3:00 In this Oracle development session, you will get an understanding of how, when and where you can leverage Oracle's integration technologies to connect end-to-end business processes across your enterprise, including your Oracle Applications portfolio. This session offers a technical look at Oracle E-Business Suite Integrated SOA Gateway, Oracle SOA Suite, Oracle Application Adapters for Data Integration for Oracle E-Business Suite, and other options for integrating Oracle E-Business Suite with other applications. Usability Testing There will be multiple opportunities to participate in usability testing at Sangam '13.  The User Experience team is running a one-on-one usability study that requires advance registration.  In addition, we will be hosting a special walk-in usability lab to get feedback for new Oracle E-Business Suite OA Framework features.  The walk-in lab is a shorter usability experience that does not require any pre-registration.  In both cases, Oracle wants your feedback!  Even if you only have a few minutes, come by the User Experience Lab, meet the team, and try the walk-in lab.

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  • Tyrus 1.3

    - by Pavel Bucek
    I’m pleased to announce that new version of Tyrus was released today. It contains some interesting features, like asynchronous handling of connectToServer method call, optimised broadcast support and lots of stability and performance improvements. As previously – I will follow with more blog posts about selected features later. Some of them are already described in updated User guide. Complete list of bugfixes and new featuresTYRUS-262: @OnOpen fails for programmatically deployed annotated endpoint.TYRUS-261: Text decoder disables Binary decoder if both are configured for the same server endpoint; endpoint cannot receive binary messages anymore.TYRUS-248: Consolidate Extension representationTYRUS-258: Tyrus always creates HTTP sessionTYRUS-251: DecodeException is not passed to @OnError methodTYRUS-252: encoder for primitive types cannot be overridden.TYRUS-250: Sec-WebSocket-Protocol header cannot be present when there is no negotiated subprotocolTYRUS-249: WebSocketContainer MaxSessionIdleTimeout is not propagated to Session (server side)TYRUS-257: Async timeout value set on WebSocketContainer is not propagated to RemoteEndpoints (Session#getAsyncRemote())TYRUS-253: DecodeException is not passed to @OnError method from session.getAsyncRemote().sendObjectTYRUS-243: WebSocketContainer.connectToServer can block for secondsTYRUS-227: Build failure : AsyncBinaryTestTYRUS-226: Tyrus build error : OnCloseTestTYRUS-247: Make all samples use TestContainer for testsTYRUS-238: Refactor WebSocketEngine (SPI and Impl)TYRUS-157: Submitting tasks to an injected ManagedExecutorService in a ServerEndpoint does not workTYRUS-137: Improve subprotocols/extensions headers parsingTYRUS-133: Some Broadcast(er) API is needed in order to opmtimize chat-like usecasesTYRUS-245: ServerEndpointConfig#getConfiigurator returns Configurator not used when getNegotiatedExtensions has been called.TYRUS-240: clean up duplicated static fields (strings)TYRUS-230: When Session is invalidated, the close reason is not 1006TYRUS-190: Remove TyrusServetServerContainer (merge with TyrusServerContainer)TYRUS-65: Implement common utilities for testingTYRUS-242: Tyrus does not run on JDK8 compact2 profileTYRUS-237: RemoteEndpoint.Async#sendBinary does not throw IllegalArgumentException when data is nullTYRUS-239: Improve WebSocketEngine ByteBuffer handlingTYRUS-232: Refactor grizzly/servlet container – Tyrus-SPITYRUS-235: Fix findbugs errors in tests/servletTYRUS-234: Remove support for older protocol versionTYRUS-229: Session#setMaxIdleTimeout() will kill the session whether or not the session actually timed outTYRUS-225: Invalidation of (Servlet) HttpSession does not invalidate WebSocket SessionTYRUS-153: Static map in TyrusRemotEndpointTYRUS-201: Wrong ServletInputStream#isReady() usage in TyrusHttpUpgradeHandlerTYRUS-224: Refactor Connection#write and ConnectionImpl to use CompletionHandler only (no Future)TYRUS-221: wss:// doesn’t appear to function correctly via a http proxy.TYRUS-146: Support request from client to secured services (“wss”)TYRUS-223: Message can be writen multiple times when running on Servlet container TYRUS-71: ErroCollector not properly used in AnnotatedEndpoint class. Tyrus 1.3 will be integrated in Glassfish trunk soon – you can download nightly build or upgrade to newer Tyrus manually (replace all Tyrus jars).

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  • Digital Agenda in the EU means open standards after all

    - by trond-arne.undheim
    European Commission Vice President Neelie Kroes speech on Openness at the heart of the EU Digital Agenda at Open Forum Europe 2010 Summit in Brussels refocuses the EU Digital Agenda on open standards. I say the speech scores a 90/100, smooth, smart, a little vicious at the fringes, maybe? Anyway, it shows the strategy might age and implement well. This is Dutch pragmatism at its best. The EU Digital Agenda (I give it an 85/100 score), while laudable, stops short of using the term. The next step for the European Commission is defining the term open standards. If they do that, and do it right, Vice President Kroes will go into history as having made a significant contribution towards global progress in e-government by possibly eradicating lock-in forever. Moreover, she will put Europe's SMEs in a better position to succeed in a global IT market filled with barriers to entry from players not fully understanding, using, or unpacking standards. Kroes' interesting suggestion that she will now explore a "legal proposal" on interoperability that will have an impact on all IT companies operating in the European market is more up for debate. An interoperability directive? One run by DG COMP or one run by DG INFSO, telecom style? Would something like that work? Would the industry like it? Would it help European governments? Possibly, if done right. The good thing was, Kroes pointed out that she will look for input from the industry. Kroes' track record is one of not being scared of taking on the Titans. She also wants to enact real, positive, lasting change. "I will not go anywhere", she said. All of that is good. And she does understand the importance of open standards. Let's now start discussing the details. Implementing the Digital Agenda is not simple. It requires collaboration across the various Directorates in the European Commission. Mounting a new Interoperability directive is also never attempted before. Getting it right is important. Even possibly finding out it cannot be done right and choosing a more light weight approach that is equally effective would be bold. Go Kroes!

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  • Ops Center zip documentation

    - by Owen Allen
    If you're operating in a dark site, or are otherwise without easy access to the internet, it can be tricky to get access to the docs. The readme comes along with the product, but that's not exactly the same as the whole doc library. Well, we've put a zip file with the whole doc library contents up on the main doc page. So, if you are in a site without internet access, you can get the zip, extract it, and have a portable version of the site, including the pdf and html versions of all of the docs.

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  • User Productivity Kit - Powerful Packages (Part 2)

    - by [email protected]
    In my first post on packages I described what a package is and how it can be used. I also started explaining some of the considerations that should be taken into account when determining how to arrange your packages. The first is when the files are interrelated and depend on one another such as an HTML file and it's graphics. A second consideration is how the files are used in your outlines. Let's say you're using a dozen Word doc files. You could place them all in a single package or put each Word doc file in a separate package but what's the right thing to do? There are several factors that will influence your decision. To understand the first, let me explain a function of UPK publishing. Take an outline in UPK that has an attachment (concept, frame link, or hyperlink) that points to a file in a package. When you publish this outline, the publishing engine will determine that there is a link to a file in the package and copy the contents of the package to the publishing destination directory. This is done to ensure that any interrelated files are kept together. For the situation where you have an HTML file with links to number of graphics files, this is a good thing. If, however, the package has a dozen unrelated Word doc files and you link to only one of them, all dozen Word documents will be copied to the publishing destination directory.  Whether or not this is a good thing is dependent on two things. First, are all of the files in the package used in the outline that you're publishing? Take an outline that includes links to all of the Word documents in that dozen document package I described earlier. For this situation, you may choose to keep all the files in a single package for convenience. A second consideration is how your organization leverages reuse in UPK. In this context, I'm referring to the link style of reuse such as when you link to the same topic from multiple UPK outlines and changes to the topic appear in both places. Take an example where you have the earlier mentioned dozen Word document package and an outline with a dozen topics in it. Each topic has an attachment pointing to one of the Word documents in the package (frame link, concept, etc.) If you're only publishing this outline, the single package probably works fine but what if you're reusing one of these topics in another outline? As I explained earlier, linking to one file in the package will result in all files in the package being copied to your published output. In this example, linking to one topic in the first outline will result in all dozen Word documents being copied to the published output. This may result in files in the output that you don't want there for business or size reasons. This is a situation in which you should consider placing each of the Word documents in it's own separate package. With each document in it's own package, that link to a single document will result in only that single package and single Word document being copied to the published output. In my last post I had described that packages are documents in the UPK library. When using the multi-user version of the UPK Developer you can leverage standard library capabilities for managing the files in these packages during the development process - capabilities such as check in / check out, history, etc. When structuring your packages take into consideration how the authors are going to be adding, modifying and deleting files from the packages. A single package is a single document in the UPK library. Like any other document in the library, a single user can check out the package and edit it at a time. If you have a large number of files in a single package and these must be modified by many users, you need to consider whether this will cause problems as multiple users compete to update the same package. If the files don't depend on each other consider placing the files in separate packages to reduce contention. I hope you've enjoyed these two posts on how you can leverage the power of packages in your content. In summary, consider the following when structuring your packages: Is the asset a single, standalone file or a set of files that depend on each other? Will all the files always be used together in a single outline or may only some of the files be needed based on how the content is reused across multiple outlines? Will multiple developers need to update the files in a single package or should you break it into multiple packages to reduce contention when checking out the document? We'd like to hear from you on how you're using packages in your content. Please add your comments below! Thank you and I hope these two posts have given you additional insights into how to use packages in your content and structure them for efficient use. John Zaums Senior Director, Product Development Oracle User Productivity Kit

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  • links for 2010-04-22

    - by Bob Rhubart
    Barry N. Perkins: Unique Business Value vs. Unique IT "Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution." -- Barry N. Perkins, VP Oracle Modernization & Oracle Integrated Solutions (tags: oracle otn enterprisearchitecture modernization) Paul Homchick: The Information Driven Value Chain - Part 2 Paul Homchick continues his series with a look "at the way investments have been made in enterprise software in an effort to create and manage value, and how systems are moving from a controlled-process approach design towards gathering and using dynamically using information." (tags: oracle otn enterprisearchitecture) @vambenepe: The battle of the Cloud Frameworks: Application Servers redux? "The battle of the Cloud Frameworks has started," says William Vambenepe, "and it will look a lot like the battle of the Application Servers which played out over the last decade and a half." (tags: oracle otn cloud frameworks appserver) @ORACLENERD: COLLABORATE: Day 4 Wrap Up Oraclenerd feesses up: "The day started out with the realization that I pulled off the best (COLLABORATE - self annointed) prank ever. Twitter was...all atwitter about the fact that Mark Rittman was Oracle's Person of the Year. Of course it wasn't true. If you look at the picture, you'll realize that he's wearing exactly the same clothes in the magazine cover as he is in real life." (tags: collaborate2010 oracleace) Oracle's Hal Stern at Cloud Expo: "We've Moved from 'What' to 'How'" | Cloud Computing Journal "Hal also spoke a bit about building 'a sustainable IT model.' By this, he said he didn't mean the various Green IT and similar efforts that 'are all about data center efficiency. I think the operational model is just as important. Many enterprises are managing a tremendous amount of complexity, and it's hard to make this sustainable.'" -- Cloud News Desk (tags: oracle cloud cloudexpo halstern) @ORACLENERD: COLLABORATE: The Beach Party "Then tiki statues somehow were incorporated into various dances" -- Oracle ACE Chet "oraclenerd" Justice (tags: 0racle otn oracleace collaborate2010 oaug ioug lasvegas) David Andrews: Collaborate Day Two "Collaborate 2010 has focused on helping attendees understand what is already available and how to make more effective use of it. This does not sound exciting but it is extremely valuable. Most customers use only a small fraction of the capability of the products they already own. Helping them understand all the additional things they could be doing without buying anything more is very valuable." -- David Andrews (tags: oracle oaug collaborate2010 ioug)

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  • E-Business Tax Release 12 Setup - US Location Based Taxes Part 1, Prerequisities & Regimes

    - by Robert Story
    Upcoming WebcastTitle: E-Business Tax Release 12 Setup - US Location Based Taxes Part 1, Prerequisities & RegimesDate: April 28, 2010 Time: 12:00 pm EDT Product Family: Receivables Community Summary This one-hour session is part one of two on setting up a fresh implementation of US Location Based Taxes in Oracle E-Business Tax.  It is recommended for functional users who wish to understand the steps involved in setting up E-Business Tax in Release 12. Topics will include: Overview of E-Business TaxLocation setupRegime to Rate FlowTax RegimesTaxesTax StatusesTax JurisdictionsTax Recovery RatesTax RatesSubscribing the Operation Unit to a Regime to Rate FlowBrief Demonstration A short, live demonstration (only if applicable) and question and answer period will be included. Click here to register for this session....... ....... ....... ....... ....... ....... .......The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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  • Save Upgrade downtime: Upgrade APEX upfront

    - by Mike Dietrich
    With almost every patch or release upgrade of the Oracle Database a new version of Oracle Application Express (APEX) will be installed. And as APEX is part of the database installation it will be upgraded as part of the component upgrades after the ORACLE SERVER component has been successfully upgraded to the new releases. But the APEX upgrade can take a bit (several minutes or even more in some cases). Therefore it is a common advice to upgrade APEX upfront before upgrading the database as this can be done online while the database is in production (unless your databases serves just as an APEX application backend - in this case upgrading APEX upfront won't save you anything). To upgrade Oracle APEX upfront you'll have to followMOS Note:1088970.1. It explains that you'll have to: Determine the installation type by running this query:select count(*) from <SCHEMA>.WWV_FLOWS where id = 4000;whereas <SCHEMA> can be one of the following:FLOWS_010500 1.5.X FLOWS_010600 1.6.X FLOWS_020000 2.0.X FLOWS_020100 2.1.X FLOWS_020200 2.2.X FLOWS_030000 3.0.X FLOWS_030100 3.1.X  APEX_030200 3.2.X APEX_040000 4.0.XAPEX_040100 4.1.XAPEX_040200 4.2.XIf the query returns 0 then you'll need to run apxrtins.sqlIf the query returns 1 then you'll need to execute apexins.sql Download the newest APEX package and install it. -Mike . 

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  • Using GMail's SMTP and IMAP servers in Notification Mailer

    - by Saroja Kandepuneni
    Overview GMail offers free, reliable, popular SMTP and IMAP services, because of which many people are interested to use it. GMail can be used when there are no in-house SMTP/IMAP servers for testing or debugging purposes. This blog explains how to install GMail SSL certificate in Concurrent Tier, testing the connection using a standalone program, running Mailer diagnostics and configuring GMail IMAP and SMTP servers for Workflow Notification Mailer Inbound and Outbound connections. GMail servers configuration SMTP server Host Name  smtp.gmail.com SSL Port  465 TLS/SSL required  Yes User Name  Your full email address (including @gmail.com or @your_domain.com) Password  Your gmail passwor  IMAP server  Host Name imap.gmail.com  SSL Port 993 TLS/SSL Required Yes  User Name  Your full email address (including @gmail.com or @your_domain.com)  Password Your gmail password GMail SSL Certificate Installation The following is the procedure to install the GMail SSL certificate Copy the below GMail SSL certificate to a file eg: gmail.cer -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- Install the SSL certificate into the default JRE location or any other location using below command Installing into a dfeault JRE location in EBS instance         # keytool -import -trustcacerts -keystore $AF_JRE_TOP/lib/security/cacerts  -storepass changeit -alias gmail-lnx_chainnedcert -file gmail.cer Install into a custom location         # keytool -import -trustcacerts -keystore <customLocation>  -storepass changeit -alias gmail-lnx_chainnedcert -file gmail.cer       <customLocation> -- directory in instance where the certificate need to be installed After running the above command you can see the following response         Trust this certificate? [no]:  yes        Certificate was added to keystore Running Mailer Command Line Diagnostics Run Mailer command line diagnostics from conccurrent tier where Mailer is running, to check the IMAP connection using the below command $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=imap -Ddbcfile=$FND_SECURE/$TWO_TASK.dbc -Dserver=imap.gmail.com -Dport=993 -Dssl=Y -Dtruststore=$AF_JRE_TOP/lib/security/cacerts -Daccount=<gmail username> -Dpassword=<password> -Dconnect_timeout=120 -Ddebug=Y -Dlogfile=GmailImapTest.log -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer Run Mailer command line diagnostics from concurrent tier where Mailer is running, to check the SMTP connection using the below command   $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=smtp -Ddbcfile=$FND_SECURE/$TWO_TASK.dbc -Dserver=smtp.gmail.com -Dport=465 -Dssl=Y -Dtruststore=$AF_JRE_TOP/lib/security/cacerts -Daccount=<gmail username> -Dpassword=<password> -Dconnect_timeout=120 -Ddebug=Y -Dlogfile=GmailSmtpTest.log -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer Standalone program to verify the IMAP connection Run the below standalone program from the concurrent tier node where Mailer is running to verify the connection with GMail IMAP server. It connects to the Gmail IMAP server with the given GMail user name and password and lists all the folders that exist in that account. If the Gmail IMAP server is not working for the  Mailer check whether the PROCESSED and DISCARD folders exist for the GMail account, if not create manually by logging into GMail account.Sample program to test GMail IMAP connection  The standalone program can be run as below  $java GmailIMAPTest GmailUsername GMailUserPassword            Standalone program to verify the SMTP connection Run the below standalone program from the concurrent tier node where Mailer is running to verify the connection with GMail SMTP server. It connects to the GMail SMTP server by authenticating with the given user name and password  and sends a test email message to the give recipient user email address. Sample program to test GMail SMTP connection The standalone program can be run as below  $java GmailSMTPTest GmailUsername gMailPassword recipientEmailAddress    Warnings As gmail.com is an external domain, the Mailer concurrent tier should allow the connection with GMail server Please keep in mind when using it for corporate facilities, that the e-mail data would be stored outside the corporate network

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  • Long Running Service Request or COLD CASE?

    - by chris.warticki
    What's going on? Why is it taking so long? Is anyone out there? Resolving Service Requests can seem to take forever. If your Service Request is taking more than a few days, moving into weeks or months, here are few things to consider.  Details here.  Comments welcome. -Chris Warticki twittering @cwarticki Join one of the Twibes - http://twibes.com/OracleSupport or http://twibes.com/MyOracleSupport

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