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  • Microsoft Office 2003 applications crash on 'Save As' to a network mapped drive

    - by Archit Baweja
    Hey guys, so I'm not sure if it belongs on ServerFault forums so figured I'd ask here first because its a workstation/client side issue. I have a client where we have windows server 2003 setup, with windows xp professional setup on all the workstations. We've setup a 'domain' and all workstations logon to the domain (authenticated by the Windows Domain Controller), and in the logon script we map drives on to each workstation. Everything is working peachy except for one workstation, where when I open a file in excel from a mapped drive, it opens fine, but when I go to hit Save As, the Save As dialog pops and hangs up. I cannot perform any other action in excel. When I try cancel the Save As dialog, excel crashes. The mapped drive opens up fine in Windows Explorer. To further investigate this issue, I created a new blank text document on the network drive in Windows Explorer. I then opened it. Then hit save as, and the Save As dialog opened up fine and it would let me save the document. I repeated the above steps for a word document. However this time the Save As dialog hung/froze again. So I'd imagine its a Microsoft Office Issue. Any ideas?

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  • Linking to network shares from Sharepoint pages

    - by Russell C
    So the place I work decided to set up a Microsoft Sharepoint 2010 server for task management and I (as the lowly entry-level intern) have been tasked with "figuring it out." One thing that the end users really, really, really, want is the ability to link to network shares (that are readable by anyone who will be using sharepoint) from a Sharepoint web page. In order to do this, I have edited the HTML manually with several lines that look like the following: <a href="file://server/share">Server Share</a> This works (sometimes) but the link reported by Sharepoint is often wrong and editing pages that contain these links will mangle the code such that when I open it, the code no longer looks like what it did when I last hit save (breaking all those links). Obviously this is not sustainable. I've been told by coworkers that "It worked that way at the last place I worked" but I haven't found out how yet. Any ideas on how this would work or am I barking up the wrong tree? None of the knowledge searches I've done shed any light on the sitataion. Thanks for any help! -Russell P.S. It should be noted that the file option in an href tag ONLY works in IE (which is a real bummer since we mostly use Firefox).

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  • Which techniques to study?

    - by Djentleman
    Just to give you some background info, I'm studying a programming major at a tertiary level and am in my third year, so I'm not a newbie off the street. However, I am still quite new to game programming as a subset of programming. One of my personal projects for next semester is to design and create a 2D platformer game with emphasis on procedural generation and "neato" effects (think metroidvania). I've written up a list of some techniques to help me improve my personal skills (using XNA for the time being). The list is as follows: QuadTrees: Build a basic program in XNA that moves basic 2D sprites (circles and squares) around a set path and speed and changes their colour when they collide. Add functionality to add and delete objects of different sizes (select a direction and speed when adding and just drag and drop them in). Particles: Build a basic program in XNA in which you can select different colours and create particle effects of those colours on screen by clicking and dragging the mouse around (simple particles emerging from where the mouse is clicked). Add functionality where you can change the amount of particles to be drawn and the speed at which they travel and when they expire. Possibly implement gravity and wind after part 3 is complete. Physics: Build a basic program in XNA where you have a ball in a set 2D environment, a wind slider, and a gravity slider (can go to negative for reverse gravity). You can click to drag the ball around and release to throw it and, depending on what you do, the ball interacts with the environment. Implement other shapes afterwards. Random 2D terrain generation: Build a basic program in XNA that randomly generates terrain (including hills, caves, etc) created from 2D tiles. Add functionality that draws the tiles from a tileset and places different tiles depending on where they lie on the y-axis (dirt on top, then rock, then lava, etc). Randomised objects: Build a basic program in XNA that, when a button is clicked, displays a randomised item sprite based on parameters (type, colour, etc) with the images pulled from tilesets. Add the ability to save the item as an object, which stores it in a side-pane where it can be selected for viewing. Movement: Build a basic program in XNA where you can move an object around in an environment (tile-based) with a camera that pans with it. No gravity. Implement gravity and wind, allow the character to jump and fall with some basic platforms. So my question is this: Are there any other commonly used techniques that I should research, and can I get some suggestions as to the effectiveness of the techniques I've chosen to work on (e.g., don't do QuadTree stuff because [insert reason here], or, do [insert technique here] before you start working on particles because [insert reason here])? I hope this is clear enough and please let me know if I can further clarify anything!

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  • Adding a Second Wireless Router to an Existing Wired Network

    - by KVCrawford
    I apologize ahead of time, I know this has been asked before, but I'm still having problems...maybe you guys can help. I started out with the basic instructions from the highest-voted answer at http://serverfault.com/questions/41572/adding-a-second-wireless-router-to-my-network The new Wireless router in question is a Linksys Wireless-N Gigabit Router, Model # WRT310N Here are the steps I've taken in setting it up: Plug my laptop into LAN port #2 in the new router. Nothing else is connected at this point Configure the new router to be 192.168.1.200 (the original router is 192.168.1.1, and its DHCP clients are from 192.168.1.100-x.x.x.199) Set the internet connection on the new router to "DHCP Client" Turn off the DHCP server & NAT routing on the new router Plug in a LAN cable from the original router into the LAN port #1 on the new router (NOT the WAN port, nothing is plugged in there) Reset the new router Afterwards, I try to ping 192.168.1.1 from the laptop plugged into LAN port #2 on the new router, with no response. 192.168.1.200 garners no response either. Typing "ipconfig" tells me: Autoconfiguration IP Address: 169.254.198.113 Subnet Mask: 255.255.0.0 Default Gateway: 169.254.198.113 What's going wrong? I appreciate any help!

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  • How can I share a Windows 7 library with anonymous access without using a Homegroup?

    - by Triynko
    The "homegroup" feature is useless, because it requires a password, and therefore doesn't support anonymous, no-hassle access to shares from devices such as my Sony Bravia TV and non-Windows7 machines. So I turned off homegroup and reverted to the standard shared folders protocol. I'd like to share my Music "Library", so I can play files from my TV through the Surround Sound System, but there seems to be no option to share a library folder other than through a homegroup. I don't want to have to individually share the folders that belong to the library, because that would defeat the purposes of the library, which is to manage which folders are included in the library while also providing an easily accessible view of them all at once. Does anyone know how to share a Windows 7 library without that useless homegroup feature?

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  • Week in Geek: Study finds Men more Likely to Fall for Facebook Scams

    - by Asian Angel
    This week we learned how to “read Blue Screen codes, clean your computer, & get started with scripting”, upgrade or install Mac OS X Lion on a Hackintosh using UniBeast, use Amazon’s barcode scanner to easily buy anything from your phone, had fun with a great set of geeky do-it-yourself projects for pets, got introduced to How-To Geek’s new Google+ account, and more. Photo by mac_filko. Use Amazon’s Barcode Scanner to Easily Buy Anything from Your Phone How To Migrate Windows 7 to a Solid State Drive Follow How-To Geek on Google+

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  • Object Oriented programming on 8-bit MCU Case Study

    - by Calvin Grier
    I see that there's a lot of questions related to OO Programming here. I'm actually trying to find a specific resource related to embedded OO approaches for an 8 bit MCU. Several years back (maybe 6) I was looking for material related to Object Oriented programming for resource constrained 8051 microprocessors. I found an article/website with a case history of a design group that used a very small RAM part, and implemented many Object based constructs during their C design and development. I believe it was an 8051. The project was a success, and managed to stay inside the very small ROM/RAM they had available. I'm attempting to find it again, but Google can't locate it. The article was well written, and recommended a "mixed" approach using C methods for inheritance and encapsulation - if I recall correctly. Can anyone help me locate this article?

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  • Columnstore Case Study #1: MSIT SONAR Aggregations

    - by aspiringgeek
    Preamble This is the first in a series of posts documenting big wins encountered using columnstore indexes in SQL Server 2012 & 2014.  Many of these can be found in this deck along with details such as internals, best practices, caveats, etc.  The purpose of sharing the case studies in this context is to provide an easy-to-consume quick-reference alternative. Why Columnstore? If we’re looking for a subset of columns from one or a few rows, given the right indexes, SQL Server can do a superlative job of providing an answer. If we’re asking a question which by design needs to hit lots of rows—DW, reporting, aggregations, grouping, scans, etc., SQL Server has never had a good mechanism—until columnstore. Columnstore indexes were introduced in SQL Server 2012. However, they're still largely unknown. Some adoption blockers existed; yet columnstore was nonetheless a game changer for many apps.  In SQL Server 2014, potential blockers have been largely removed & they're going to profoundly change the way we interact with our data.  The purpose of this series is to share the performance benefits of columnstore & documenting columnstore is a compelling reason to upgrade to SQL Server 2014. App: MSIT SONAR Aggregations At MSIT, performance & configuration data is captured by SCOM. We archive much of the data in a partitioned data warehouse table in SQL Server 2012 for reporting via an application called SONAR.  By definition, this is a primary use case for columnstore—report queries requiring aggregation over large numbers of rows.  New data is refreshed each night by an automated table partitioning mechanism—a best practices scenario for columnstore. The Win Compared to performance using classic indexing which resulted in the expected query plan selection including partition elimination vs. SQL Server 2012 nonclustered columnstore, query performance increased significantly.  Logical reads were reduced by over a factor of 50; both CPU & duration improved by factors of 20 or more.  Other than creating the columnstore index, no special modifications or tweaks to the app or databases schema were necessary to achieve the performance improvements.  Existing nonclustered indexes were rendered superfluous & were deleted, thus mitigating maintenance challenges such as defragging as well as conserving disk capacity. Details The table provides the raw data & summarizes the performance deltas. Logical Reads (8K pages) CPU (ms) Durn (ms) Columnstore 160,323 20,360 9,786 Conventional Table & Indexes 9,053,423 549,608 193,903 ? x56 x27 x20 The charts provide additional perspective of this data.  "Conventional vs. Columnstore Metrics" document the raw data.  Note on this linear display the magnitude of the conventional index performance vs. columnstore.  The “Metrics (?)” chart expresses these values as a ratio. Summary For DW, reports, & other BI workloads, columnstore often provides significant performance enhancements relative to conventional indexing.  I have documented here, the first in a series of reports on columnstore implementations, results from an initial implementation at MSIT in which logical reads were reduced by over a factor of 50; both CPU & duration improved by factors of 20 or more.  Subsequent features in this series document performance enhancements that are even more significant. 

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  • New study shows supply chain cost management increased from 6.0% to 6.9%

    - by John Murphy
    A global survey of supply chain managers indicates that aggressively managing costs and creating a flexible supply chain are major factors for businesses in successfully growing market share as the economy rebounds. Results also show supply chain managers are investing in systems and developing partnerships that enable greater visibility with their supply chain partners. http://www.mhia.org/news/industry/11429/flexible-supply-chains-drive-growth-in-revenue-and-profit

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  • A plan to study ASP.NET + C# + SQL + SQL Server [closed]

    - by ali saleem
    Possible Duplicates: Should I be a professional in C# programming in order to build good web applications using ASP.NET? Is there a combination of language and database that is both great to use and free/cheap? C# for web development? or C# as general purpose programming? ASP.NET MVC book for absolute beginners Will it cost me a lot if I chose ASP.NET and IIS? Is it possible to use MySQL in ASP.NET? Best books to start with ASP.NET MVC / C# and Visual Studio Is it enough for me to learn the above technologies to become a professional web developer? If so then how can I learn them? together or to start with C# for example at first? If there is another thing I should learn please tell me about it.

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  • How can I share a Windows 7 library with anonymous access without using a Homegroup?

    - by Triynko
    The "homegroup" feature is useless, because it requires a password, and therefore doesn't support anonymous, no-hassle access to shares from devices such as my Sony Bravia TV and non-Windows7 machines. So I turned off homegroup and reverted to the standard shared folders protocol. I'd like to share my Music "Library", so I can play files from my TV through the Surround Sound System, but there seems to be no option to share a library folder other than through a homegroup. I don't want to have to individually share the folders that belong to the library, because that would defeat the purposes of the library, which is to manage which folders are included in the library while also providing an easily accessible view of them all at once. Does anyone know how to share a Windows 7 library without that useless homegroup feature?

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  • Eliminating Downtime During Database Upgrades: A Customer Case Study

    - by irem.radzik(at)oracle.com
    Planned outages, such as database, OS, hardware upgrades and migrations, are a fact of life. Even though they are "planned" and many of them are performed during "off business hours", they can still interrupt operations-- especially for global operations and online businesses. For this reason many IT organizations postpone these critical infrastructure improvement projects, which in turn result in delays in advancing business operations. This week, on Thursday January 13th, we will host a free webcast on this topic, and will feature Oracle GoldenGate's customer Atmos Energy. Atmos Energy implemented Oracle GoldenGate for eliminating downtime during their database upgrade from Oracle Database 8.1.7 to Oracle Database 11.1.0.7. Jos Francis, Lead DBA for Atmos, and Ronald Nedd, Sr. DBA for Atmos, will be presenting their database upgrade project and their solution architecture. Join us at this live webcast and hear from our customer and product management how to eliminate planned outages with Oracle GoldenGate's real-time, heterogeneous data replication capabilities.

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  • Splitting build cross the network?

    - by Dandikas
    Is there a known solution for splitting build process cross the network machines? Use case: We are an average software development company. We own around 50 development workstations (Quad Core 2.66Ghz, 4 GB ram, 200 GB raid). No need to tell that at any single moment not every machine is loaded to the max. There are 5 to 15 projects running simultaneously at any single moment. Obviously all of them are continuously build on server, than deployed to proper environment. Single project build is taking from 3 to 15 minutes. The problem: Whenever we build 5 projects in a row the last project is going to be ready after around 25 - 50 minutes. Building in parallel does not solve the problem (build is only a part of the game, than you need to deploy, run tests etc.) YES the correct solution is to add another build server, but "That involves buying new Expensive hardware, and we already spent a lot!". Yea, right(damn them)! Anyway. What about splitting build among developers workstation? Lets say whenever we need to build project "A" we check 5 workstations and start build on all that are not overloaded. The build can be canceled by a developer if he really needs all the power of his machine as long as there is at least 1 machine that is still building. After build is finished deployment can be performed to a proper environment (hosted on some server, not on workstation :) ). The bigger the company the more this makes sense to me. Anyone tried something like this? Are there any good practices? Any helpful software?

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  • Error setting up Data Protection Manager 2010 Agents / Network "Unauthenticated" in network settings

    - by Bowsa
    I'm not sure if the two are connected but i suspect they are. Basically I'm tring to setup Data Protection Manager 2010 on a fresh install of Server 2008 R2 in a SBS 2003 domain. Everything went fine until trying to install agents across the network. Upon clicking add, i get the following error message: Unable to connect to the Active Directory Domain Services Database. Make sure that the DPM server is a member of a domain and that the controller is running. Also verify that there is network connectivity between the DPM server and the domain controller. ID: 7 As usual (worryingly) the MSDN support for 2010 products is nearly non existant, clicking the error ID simply gives a page not found error. So after 2 days of Googling and trying various fixes (DNS settings, adding permissions to AD objects, rejoining the domain and many more) I thought I'd ask here in the hope that someone out there may have had this issue before. Any help greatly appreciated! Some further info: Firewalls are disabled on the Server 2008, SBS, and client machines. Manually installing and adding the client in also fails, as the DPM server tries to contact the DC first. Edit: I tried creating a new protection group instead, and it gives a different error upon adding the machines: Following machines are not found in AD: COMPUTERNAME.COMPANYNAME.LOCAL Is there a certain directory structure it follows in AD?

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  • How the SPARC T4 Processor Optimizes Throughput Capacity: A Case Study

    - by Ruud
    This white paper demonstrates the architected latency hiding features of Oracle’s UltraSPARC T2+ and SPARC T4 processors That is the first sentence from this technical white paper, but what does it exactly mean? Let's consider a very simple example, the computation of a = b + c. This boils down to the following (pseudo-assembler) instructions that need to be executed: load @b, r1 load @c, r2 add r1,r2,r3 store r3, @a The first two instructions load variables b and c from an address in memory (here symbolized by @b and @c respectively). These values go into registers r1 and r2. The third instruction adds the values in r1 and r2. The result goes into register r3. The fourth instruction stores the contents of r3 into the memory address symbolized by @a. If we're lucky, both b and c are in a nearby cache and the load instructions only take a few processor cycles to execute. That is the good case, but what if b or c, or both, have to come from very far away? Perhaps both of them are in the main memory and then it easily takes hundreds of cycles for the values to arrive in the registers. Meanwhile the processor is doing nothing and simply waits for the data to arrive. Actually, it does something. It burns cycles while waiting. That is a waste of time and energy. Why not use these cycles to execute instructions from another application or thread in case of a parallel program? That is exactly what latency hiding on the SPARC T-Series processors does. It is a hardware feature totally transparent to the user and application. As soon as there is a delay in the execution, the hardware uses these otherwise idle cycles to execute instructions from another process. As a result, the throughput capacity of the system improves because idle cycles are no longer wasted and therefore more jobs can be run per unit of time. This feature has been in the SPARC T-series from the beginning, so why this paper? The difference with previous publications on this topic is in the amount of detail given. How this all works under the hood is fully explained using two example programs. Starting from the assembly language instructions, it is demonstrated in what way these programs execute. To really see what is happening we go down to the processor pipeline level, where the gaps in the execution are, and show in what way these idle cycles are filled by other copies of the same program running simultaneously. Both the SPARC T4 as well as the older UltraSPARC T2+ processor are covered. You may wonder why the UltraSPARC T2+ is included. The focus of this work is on the SPARC T4 processor, but to explain the basic concept of latency hiding at this very low level, we start with the UltraSPARC T2+ processor because it is architecturally a much simpler design. From the single issue, in-order pipelines of this processor we then shift gears and cover how this all works on the much more advanced dual issue, out-of-order architecture of the T4. The analysis and performance experiments have been conducted on both processors. The results depend on the processor, but in all cases the theoretical estimates are confirmed by the experiments. If you're interested to read a lot more about this and find out how things really work under the hood, you can download a copy of the paper here. A paper like this could not have been produced without the help of several other people. I want to thank the co-author of this paper, Jared Smolens, for his very valuable contributions and our highly inspiring discussions. I'm also indebted to Thomas Nau (Ulm University, Germany), Shane Sigler and Mark Woodyard (both at Oracle) for their feedback on earlier versions of this paper. Karen Perkins (Perkins Technical Writing and Editing) and Rick Ramsey at Oracle were very helpful in providing editorial and publishing assistance.

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  • Never update systems tables directly - a study in Agent job scheduling

    It is often recommended that system tables should not be updated directly. Presenting a case in point built around nightly job configuration in order to demonstrate the possible issues with updating system tables directly. What can SQL Monitor 3.2 monitor?Whatever you think is most important. Use custom metrics to monitor and alert on data that's most important for your environment. Find out more.

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  • Un-install network printer drivers from Win7 64 Home Premium

    - by AkkA
    I recently bought a NAS device that has print server functionality through USB. The printer was already installed and fully working on another Win XP box, set up that box to see the printer over the network and it prints fine. I tried to install the printer on my Win7 laptop (64 bit, Home Premium), but got the wrong drivers somehow, or it just refuses to work. I need to completely un-install the printer drivers and start from scratch. Removing the printer (by going to the printers folder, right click and remove) does not actually un-install the drivers. It only removes the printer from active use. Even if I try to re-install new drivers it will load the old ones. I have read a few things on the net that say to load up a device snap-in or something of the sort into Computer Management, but this seems to be valid for Win7 Pro or greater, the function everyone tells you to use isnt available in Home Premium. Is there anything I can use to manage device driver files in Home Premium? I want to completely remove them from the computer.

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  • Columnstore Case Study #1: MSIT SONAR Aggregations

    - by aspiringgeek
    Preamble This is the first in a series of posts documenting big wins encountered using columnstore indexes in SQL Server 2012 & 2014.  Many of these can be found in this deck along with details such as internals, best practices, caveats, etc.  The purpose of sharing the case studies in this context is to provide an easy-to-consume quick-reference alternative. Why Columnstore? If we’re looking for a subset of columns from one or a few rows, given the right indexes, SQL Server can do a superlative job of providing an answer. If we’re asking a question which by design needs to hit lots of rows—DW, reporting, aggregations, grouping, scans, etc., SQL Server has never had a good mechanism—until columnstore. Columnstore indexes were introduced in SQL Server 2012. However, they're still largely unknown. Some adoption blockers existed; yet columnstore was nonetheless a game changer for many apps.  In SQL Server 2014, potential blockers have been largely removed & they're going to profoundly change the way we interact with our data.  The purpose of this series is to share the performance benefits of columnstore & documenting columnstore is a compelling reason to upgrade to SQL Server 2014. App: MSIT SONAR Aggregations At MSIT, performance & configuration data is captured by SCOM. We archive much of the data in a partitioned data warehouse table in SQL Server 2012 for reporting via an application called SONAR.  By definition, this is a primary use case for columnstore—report queries requiring aggregation over large numbers of rows.  New data is refreshed each night by an automated table partitioning mechanism—a best practices scenario for columnstore. The Win Compared to performance using classic indexing which resulted in the expected query plan selection including partition elimination vs. SQL Server 2012 nonclustered columnstore, query performance increased significantly.  Logical reads were reduced by over a factor of 50; both CPU & duration improved by factors of 20 or more.  Other than creating the columnstore index, no special modifications or tweaks to the app or databases schema were necessary to achieve the performance improvements.  Existing nonclustered indexes were rendered superfluous & were deleted, thus mitigating maintenance challenges such as defragging as well as conserving disk capacity. Details The table provides the raw data & summarizes the performance deltas. Logical Reads (8K pages) CPU (ms) Durn (ms) Columnstore 160,323 20,360 9,786 Conventional Table & Indexes 9,053,423 549,608 193,903 ? x56 x27 x20 The charts provide additional perspective of this data.  "Conventional vs. Columnstore Metrics" document the raw data.  Note on this linear display the magnitude of the conventional index performance vs. columnstore.  The “Metrics (?)” chart expresses these values as a ratio. Summary For DW, reports, & other BI workloads, columnstore often provides significant performance enhancements relative to conventional indexing.  I have documented here, the first in a series of reports on columnstore implementations, results from an initial implementation at MSIT in which logical reads were reduced by over a factor of 50; both CPU & duration improved by factors of 20 or more.  Subsequent features in this series document performance enhancements that are even more significant. 

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  • Network does not connect at boot

    - by Daniel Svozil
    I am on Ubuntu 12.04, fresh install. When I boot a machine, the boot screen says Connecting to network, later it is changed to something like Did not connect, trying for another 60s. However, the network does not connect at the boot. But I can then log in without a network connection, and if I start a network manager service manually from the terminal (sudo service network-manager start), the network is connected without any problems. Please, does anybody know where the problem could be? I don't want to wait more than two minutes every computer restart :-). I am new to Ubuntu (and also to upstart) so I am a bit lost. There is no /var/log/messages, in dmesg I found this record, though it may not be related: init: network-interface (eth1) pre-start process (492) terminated with status 1 init: network-interface (eth1) post-stop process (548) terminated with status 1 Thanks Daniel

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  • Case study: LOREX Technology Increases Website Traffic 90% with Oracle ATG

    - by Richard Lefebvre
    LOREX Technology Increases Website Traffic 90% by Enhancing the Online Customer Experience with a Flexible E-Commerce Platform LOREX Technology Inc. provides businesses and consumers with advanced video surveillance security products under the LOREX and Digimerge brands. LOREX, which caters to midsize business and consumer markets, is available in thousands of retail locations across North America. The Digimerge division sells its products through security system distributors in North America. Both brands concentrate on the sale of wired, wireless, and IP security surveillance and monitoring equipment, including cameras, digital video recorders, and all-in-one systems. LOREX conducted an extensive search for the right e-commerce platform to address its immediate need for a more intuitive shopping cart interface that could grow along with the company. After reviewing other solutions, including open source, LOREX chose Oracle ATG Web Commerce because it addressed every stage of the buying process and crossed all customer touch points, including the Web, contact center, mobile devices, social media, and its B2B partners’ physical stores. LOREX also found that Oracle ATG Web Commerce’s functionality was more robust than competing options, and it offered an attractive total cost of ownership. “Oracle ATG Web Commerce provided an optimal foundation to support rapid, scalable, long-term business growth while allowing full control of the platform,” said Sufi Khan Sulaiman, director, E-Commerce and Digital, LOREX. Read full story here  

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  • The Evolution of Customer Experience in Retail - a study by Oracle and TCS

    - by Richard Lefebvre
    Two New Studies Point to the Direction Retailers are Taking in their CX Initiatives. Is it the Right Direction? The sheer velocity of change in retailing and customer behavior is forcing retailers to reinvigorate, expand and sharpen their vital Customer Experience (CX) strategies. Customers are becoming increasingly dynamic as they race to embrace the newest digital channels; shop in new ways on mobile devices, including smartphones and tablets, on the Web and in the store; share experiences socially; and interact with their preferred brands in new ways. Retailers are stepping up to their customers as they and their competitors create new modes of customer interaction. Underpinning these changes are vast quantities of customer data as customers flood digital channels and the social sphere. The informed retailer must now understand what their priorities are and what they should be for the future. To better understand this, Tata Consultancy Services (TCS) and Oracle independently launched CX-focused surveys to uncover what retailing leadership found important today. By comparing the results of these two studies together, we can further discover new insights about the industry. Click here to download this informative white paper.

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