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• Custommer Centric Wealth Management

  - by michael.seback

  While the world continues to search their way out of the recent financial turmoil and recession, it has no doubt churned out the inherent faults in the wealth management industry and the larger financial system. In order to counter these apprehensions, wealth management firms are now actively seeking and evaluating avenues to re-build the lost trust. They are looking at engaging their customers in managing their investments in a more collaborative and transparent manner. At the same time, wealth managers are also seeking to empower themselves with complete and comprehensive customer information in order to provide the best advice and the best solution at the right time. Read your copy of this new global White Paper on Wealth Management.

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• Experiencing the New Social Enterprise

  - by kellsey.ruppel(at)oracle.com

  Social media and networking tools, popularly known as Web 2.0 technologies, are rapidly transforming user expectations of enterprise systems. Many organizations are investing in these new tools to cultivate a modern user experience in an "Enterprise 2.0" environment that unlocks the full potential of traditional IT systems and fosters collaboration in key business processes. Is your organization a social enterprise? How are you using Web 2.0 and Enterprise 2.0 technologies? Read this white paper to learn how Oracle WebCenter Suite enables organizations to become social enterprises and is the modern user experience platform for the enterprise and the Web.

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• 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

  - by Tuula Fai

  Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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• New at TRC: Networking Products

  - by uwes

  The new category "Networking Products" has been added last week at Oracle Hardware Technical Resource Center (HW TRC). The following list summarize the different areas which are included. Feel free to explore. Oracle Virtual Networking customer and technical presentation, Datasheets, partner FAQ and more 10 GbE Network Adapters and Switches customer and technical presentations, Datasheets, partner FAQ, Documentation and more Gigabit Ethernet customer presentations, partner FAQ, Documentation and more InfiniBand Datasheets, partner FAQ and Documentation Blade Server Network Express Modules (NEMs) technical presentation, Datasheets, partner FAQ, White Paper and more Storage Networking customer presentations, Datasheets, partner FAQ and more Please be aware that you need to be registered at the Oracel HW TRC. To register click here ... and follow the instructions..

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• PASS Board of Directors Election - Making Progress

  - by RickHeiges

  It is almost time to cast your vote in this year's PASS BoD Elections. Things have changed considerably since the first PASS BoD election that I participated in. That was in 2001. I hadn't even been to a Summit or even a chpater meeting yet. I had registered for the PASS Summit 2001 (which was postponed to Jan 2002 btw). Back then, the elections were held at the summit and on paper, but there was no summit that year. If you wanted to vote, you needed to print out a ballot and fax it in. I think that...(read more)

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• How to learn to draw UML sequence diagrams

  - by PeterT

  How can I learn to draw UML sequence diagrams. Even though I don't use UML much I find that type of diagrams to be quite expressive and want to learn how to draw them. I don't plan to use them to visualise a large chunks of code, hence I would like to avoid using tools, and learn how to draw them with just pen and paper. Muscle memory is good. I guess I would need to learn some basics of notation first, and then just practice it like in "take the piece of code, draw a seq. diagram visualising the code, then generate the diagram using some tool/website, then compare what I'd drawn to what the tool result. Find the differences, correct them, repeat.". Where do I start? Can you recommend a book or a web site or something else?

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• AutoVue Success at Siemens Energy!

  - by prasenjit.niyogi(at)oracle.com

  Siemens Improves Review and Collaboration with Visually Enabled Engineering Platform Siemens Energy Incorporated offers products, solutions, and services for the entire energy conversion chain--from power generation and transmission to distribution. The organization primarily serves energy utilities and industrial companies. Siemens faced challenges in the form of: Long design review cycles and potential field service delays that stemmed from users' inability to digitally access, view, and collaborate on design documents for energy-related projects stored in SAP High costs and IT administration complexity that was caused by multiple design visualization tools Learn how the customized integration of Oracle's AutoVue with SAP, thanks to Oracle partner Lifecycle Technology, significantly streamlined design review processes, improved productivity, and eliminated paper-based collaboration for the field service technicians and engineers. Read the complete snapshot here

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• Enumerating the Future With Reactive Extensions

  Iterating over a collection of items seems like a pretty straightforward mundane concept. I dont know about you, but I dont spend the typical day thinking about the mechanics of iteration, much like I dont spend a lot of time thinking about how a roll of toilet paper is made. At least I didnt until watching Elmo Potty Time with my son. Now I think about it all the time, but I digress. Historically, Ive always thought of iteration as an action over a static set of items. You have this collection...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Fun with Facets: Hipmunk UX useful facets that make me smile #search #endeca #UX #hipmunk

  - by ultan o'broin

  Just love the Hipmunk (for Business) UI facets for discovering information. You can filter by Agony, Spite, or Vice! Agony and Spite facets on Hipmunk.com Vice facet on Hipmunk for Mobile Seems like a reasonable balance given that all you can do with business travel sometimes is just laugh about it! I first came to hipmunk.com through a paper presented by Oracle Fusion User Experience Advocate (or FXA) Sten Vesterli (@stenvesterli) at an Oracle Usability Advisory Board meeting in Geneva earlier in 2012. Nice! And there are lots of other powerful and edgy UX features in the solution too (Gmail calendar integration, contextual actions dialog box, and so on). I'll be using Hipmunk as an example of great UX too, shortly. If you want to mention the funky side of UIs or anything referenced by me, then acknowledge the source.

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• links for 2010-06-14

  - by Bob Rhubart

  White Paper: Application Portfolio Rationalization: How IT Standardization Fuels Growth Co-authors Hamidou Dia and Roy Hunter describe an Enterprise Architecture approach to application portfolio rationalization. (tags: oracle otn entarch) @soatoday: Cloud & Compliance: Write a Solid Prenup "Think of your cloud contract as a prenuptial agreement," says Oracle ACE Director Jordan Braunstein. "There must be clear recourse and commitments." (tags: soa cloud oracleace entarch) @fteter: Resilience and Relationships "Take a look at your own enterprise architecture with these ideas in mind," suggests Oracle ACE Director Floyd Teter, "and see if your outlook doesn't change." (tags: entarch complexity oracleace) @lucasjellema: Calling an EJB from a SOA Composite Application using the EJB Binding based on Java Interface Oracle ACE Director Lucas Jellema illustrates the use of one of several new capabilities in Oracle SOA Suite 11g R1 Patch Set 2 (11.1.1.3.0). (tags: soa oracleace middleware soasuite oracle)

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• Benefits and features of different requirements-management systems and tools available?

  - by Gnark

  I am looking for a good comparision of different available professionial requirement managment tools. I am especially interested in the the features available within the different software solutions. Additionally to the "obvious" features I am looking for a proffesional Requirement Management System that supports for: multi-lingual customizable generation of documentation & history (graphs) search features (e.g. fulltext for comments), ordering, priorities version history bi-directional traceability of changes, artefacts, requirements, changes in requirements, etc. Any kind of integration of V-Model XT would be a really-nice-to-have-feature... Besides, I'd like to hear any personal motivated recommendations and/or experiences with different requirement management systems. Any input is highly appreciated. content consulted : similar question reqm tool with v-model nice, but too old paper (pdf) Tools Journal

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• Benefits and features of different requirements-management systems and tools available?

  - by DevDevDave

  I am looking for a good comparision of different available professional requirement management tools. I am especially interested in the the features available within the different software solutions. Additionally to the "obvious" features I am looking for a proffesional Requirement Management System that supports for: multi-lingual customizable generation of documentation & history (graphs) search features (e.g. fulltext for comments), ordering, priorities version history bi-directional traceability of changes, artefacts, requirements, changes in requirements, etc. Any kind of integration of V-Model XT would be a really-nice-to-have-feature. Besides, I'd like to hear any personal motivated recommendations and/or experiences with different requirement management systems. Any input is highly appreciated. Content consulted: similar question reqm tool with v-model ToolsJournal.com nice, but too old paper (pdf)

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• Understanding Backtracking in C++

  - by nikhil

  I have a good basic understanding of the fundamentals of C++, I also have an understanding of how recursion works too. I came across certain problems like the classic eight queens problem and solving a Sudoku with Backtracking. I realize that I'm quite lost when it comes to this, I can't seem to be able to get my mind around the concept of going back in the recursion stack and starting again in order to solve the problem. It seems easy with a pen and paper but when it comes to writing code for this, I'm confused on how to begin attacking these problems. It would be helpful if there were a tutorial aimed at beginners to backtracking or if there were a good book where this was covered. If somebody can shed light on this topic or give me some links to decent references, I'd be really grateful. And yes I do know that it would be easier in functional languages but I'd like to understand the implementation in imperative languages too.

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• Eight Geektacular Christmas Projects for Your Day Off

  - by Jason Fitzpatrick

  It’s Christmas Eve and if you’re lucky you’ve got some time off ahead of you. Let’s put that time to good use with some holiday-centered geeking out. Come on in for LEGO ornaments, Darth Vader snow flakes, and Christmas light hacks galore. Latest Features How-To Geek ETC How to Use the Avira Rescue CD to Clean Your Infected PC The Complete List of iPad Tips, Tricks, and Tutorials Is Your Desktop Printer More Expensive Than Printing Services? 20 OS X Keyboard Shortcuts You Might Not Know HTG Explains: Which Linux File System Should You Choose? HTG Explains: Why Does Photo Paper Improve Print Quality? An Alternate Star Wars Christmas Special [Video] Sunset in a Tropical Paradise Wallpaper Natural Wood Grain Icons for Your Desktop and App Launcher Docks My Blackberry Is Not Working! The Apple Too?! [Funny Video] Hidden Tracks Your Stolen Mac; Free Until End of January Why the Other Checkout Line Always Moves Faster

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• OpenWorld 2011 Call for Papers: Deadline March 27

  - by antonio romero

  OpenWorld 2011 is now open for the public to submit session proposals. We would like to encourage our customers, and partners to participate in this ‘call for papers” (CFP) process. CFP for the general public, non-Oracle employee submitters, closes on March 27, 2011. Please share the information provided below with your contacts. General Information Conference Location: Moscone Convention Center, San Francisco, CA. Conference Date: Sunday - Thursday, October 2 - 6, 2011 Conference Website: http://www.oracle.com/us/openworld CFP Website: https://oracleus.wingateweb.com/portal/cfp/ Paper submission key dates: Deliverables Due Dates Call for Papers Begins Wednesday, March 9 Call for Papers Ends Sunday, March 27 – 11:59 pm PDT Notifications for Accepted and Declined Submissions Sent End of May Questions regarding the Call for Papers, send an email to [email protected]

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• System Wide Performance Sanity Check Procedures

  - by user702295

  Do you need to boost your overall implementation performance? Do you need a direction to pinpoint possible performance opportunities? Are you looking for a general performance guide? Try MOS note 69565.1.  This paper describes a holistic methodology that defines a systematic approach to resolve complex Application performance problems.  It has been successfully used on many critical accounts.  The 'end-to-end' tuning approach encompasses the client, network and database and has proven far more effective than isolated tuning exercises.  It has been used to define and measure targets to ensure success.  Even though it was checked for relevance on 13-Oct-2008, the procedure is still very valuable. Regards!  

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• bootable USB / installation requirements

  - by Chris Wilson

  Originally asked on One Hundred Paper Cuts Answers thread On the official site: http://www.ubuntu.com/netbook/get-ubuntu/download The instructions for creating a bootable USB key for installing Ubuntu Netbook Remix include a line saying: "Insert a USB stick with at least 2GB of free space" I recently installed UNR on a netbook -- in fact, the one I'm using right now -- and I went ahead despite only having a 1GB USB key on hand. Everything went smoothly and installed 100% correctly. If I had waited to go out and buy a 2GB USB key I would have spent that money unnecessarily and wouldn't have been able to use the computer in the meantime. I was wondering if there's a specific rationale for requiring a 2GB USB key, or if the instructions could be changed to indicate that it can be done with only 1GB. Thanks!

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• Support for 15,000 Partitions in SQL Server 2008 SP2 and SQL Server 2008 R2 SP1

  In SQL Server 2008 and SQL Server 2008 R2, the number of partitions on tables and indexes is limited to 1,000. This paper discusses how SQL Server 2008 SP2 and SQL Server 2008 R2 SP1 address this limitation by providing an option to increase the limit to 15,000 partitions. It describes how support for 15,000 partitions can be enabled and disabled on a database. It also talks about performance characteristics, certain limitations associated with this support, known issues, and their workarounds. This support is targeted to enterprise customers and ISVs with large-scale decision support or data warehouse requirements. The Future of SQL Server MonitoringMonitor wherever, whenever with Red Gate's SQL Monitor. See it live in action now.

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• Oracle Magazine - OWB 11gR2 and Heterogeneous Databases

  - by David Allan

  There's a nice article titled 'Oracle Warehouse Builder 11g Release 2 and Heterogeneous Databases' from Oracle ACE director and cofounder of Rittman Mead Consulting, Mark Rittman in the May/June 2010 Oracle Magazine that covers the heterogeneous database support in OWB 11gR2: http://www.oracle.com/technology/oramag/oracle/10-may/o30bi.html Big thanks to Mark for this write up. There is an Oracle white paper on the support here and for examples of this extensibility you can go to the OWB blog archive where there are quite a few posts. I would recommend the following interesting posts out of the archive architecture overview, bulk file loading, MySQL open connectivity and MySQL bulk extract as interesting posts amongst others.

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• Applications affected by memory performance

  - by robotron

  I'm writing a paper on the topic of applications affected more by memory performance than processor performance. I've got a lot written regarding the gap between the two, however I can't seem to find anything about the applications that might be affected more by memory performance than by processor speed. I suppose these are applications that make a large amount of memory references, but I have no idea what kind of applications would make such large number of references to make it stand out? Perhaps databases? Can you please give me any pointers on how to proceed, some links to papers? I'm really stuck.

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• Dell whitepaper on PowerEdge R810 R910 and M910 Memory Architecture

  - by jchang

  The Dell PowerEdge 11 th Generation Servers: R810, R910 and M910 Memory Guidance whitepaper seems to have caused some confusion. I believe the source is an error in the paper. In the section on FlexMem Bridge Technology, the Dell whitepaper says this applies to the R810 and the M910. The Dell M910 is a 4-way blade server for the Xeon 7500 series processor line. First a breif recap. The R810 is a 2-way server, by which I mean it has two sockets regardless of the number of cores on each processor....(read more)

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• Hogyan konfiguráljunk egy Oracle BI cluster rendszert Sun hardver környezetben

  - by Fekete Zoltán

  A következo Deploying Oracle® Business Intelligence Enterprise Edition on Oracle's Sun Systems white paper részletesen leírja, hogyan állítsunk össze egy Oracle BI klasztert. Ezzel a klaszter környezettel elérheto: - nagy rendelkezésre állás, az egyik szerver meghibásodásakor is muködik tovább a rendszer - terhelésmegosztás a BI szerverek között, aktív-aktív szereppel A dokumentum kitér mind a hardver mind a szoftver komponensek architektúrájára és konfigurálására, még az installálásra is: - hardver komponensek kapcsolatára: a két Oracle Business intelligence Sun SPARC Enterprise szerver, a switch, a Sun Unified Storage,... - szoftver komponensek: Oracle BI EE, WebLogic Server, Oracle Directory Server, Oracle Database, Oracle VM Server for SPARC, stb. Deploying Oracle® Business Intelligence Enterprise Edition on Oracle's Sun Systems

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• Do TODO comments make sense?

  - by Ivan Crojach Karacic

  I am working on a fairly big project and got the task to do some translations for it. There were tons of labels that haven't been translated and while I was digging through the code I found this little piece of code //TODO translations This made me think about the sense of these comments to yourself (and others?) because I got the feeling that most developers after they get a certain piece of code done and it does what it's supposed to do they never look at this until they have to maintain it or add new functionality. So that this TODO will be lost for a long time. Does it make sense to write this comments or should they be written on a whiteboard/paper/something else where they remain in the focus of developers?

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• Vector Graphics in DirectX

  - by Doug

  I'm curious as to people's thoughts on the best way to use vector graphics in a directX game instead of rasterized textures(think Super Meat Boy). I want to remain resolution independent and don't want to downscale/upscale rasterized graphics. Also the idea would be for all assets to be vector graphics(again think Super Meat Boy). I've looked at Valve's paper "Improved Alpha-Tested Magnification for Vector Textures and Special Effects" and also looked at using shaders http://http.developer.nvidia.com/GPUGems3/gpugems3_ch25.html. Wondering if anyone has done something similar or an alternate approach. Cheers

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• Examples of interesting implementations of character stats?

  - by Tchalvak

  I've got this BBG going ( http://ninjawars.net ), and the character stats currently are simplistic. I'm looking to add a few stats to the current 1/2 (strength and maximum hitpoints, essentially). I've come up with: (strength (unchanged), speed, stamina, and some others that are somewhat interesting wildcard stats). However, I'm not satisfied with how boring the effects of some of these stats are, because they're very linear. Better stat, better effects of the stat, but the stats don't interact with each-other, there's no Rock-Paper-Scissors interaction, having more is always better all the time. So what I'd really like is to see examples of interesting character stats or effects of stats? Examples that I can think of off hand: Call of Cthulu's Insanity stat (things get really weird/chaotic if you start losing sanity) White Wolf stats, to a certain extent (the stats themselves have some basic effects, and all skills effectiveness base themselves off of stats as well) What are some other ways people have used stats to check out?

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