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  • What’s the Difference Between Succession Management and Talent Reviews?

    - by HCM-Oracle
    By Marcie Van Houten Is there a difference or are they pieces of one holistic strategic talent process? And can you have one without the other?  First, let me give a quick definition of each.  Succession planning (or management) is about creating succession slates or talent pools in support of a critical job or position or sets thereof. And then using those plans to help mitigate risk and plan talent needs for the organization.  Talent reviews (known by other names often) are sets of meetings where managers and executives come together to review, discuss and often heatedly debate the merits and potential of their employees, and then place and sometimes calibrate that talent on a performance to potential matrix.  These are some of the most strategic conversations happening in conference rooms across the globe. I speak with a lot of organizations about their practices in this area and the answers to these questions are as varied and nuanced as there are organizations thinking about them.  Some are passionate about their talent review processes and have a very evolved and thoughtful approach.  They really know their people, where their talent is, and the opportunities they plan to offer them.  And to them that is their succession process.  They may never create a slate of named candidates for a job or assign employees to formal talent pools.   On the flip side there are other organizations that create slates and slates and often multiple talent pools to support their strategic positions.  Through these, they are able to mitigate the risk associated with having a key player leave their organization.  And for them, that is their succession process.  Some will start from the lower levels of their organization and roll up their succession plans, while other organizations only cover their top 200 executives and key positions with plans.  And then there are organizations that leverage some of all of these.  Ultimately, the goals are to increase employee engagement, reduce talent-related risk, ensure the right talent is aligned to the strategic initiatives and to drive business value.  The approaches are as unique as the organizations they represent and the business opportunities they are looking to seize upon.   And that's ok.  It's great in fact. Because one thing that is common is the recognition that the need to know your people and align your top talent to the future needs of the organization is mission critical. Sure, there are a set of commonly recognized best practices and guiding principles for all of this.  There is no one right or perfect answer.  And that is what makes this all so much darn fun.  With Talent Review and Succession Management from Oracle HCM Cloud, we’ve blended the ability to support your strategic talent review conversations with both succession plans and talent pools allowing for one very seamless and interactive process. So whether you create a lot of succession plans, only focus on talent pools, have a robust talent review process, or all of the above, Oracle has you covered. I’m looking forward to spending time with our customers at the upcoming OHUG Global Conference 2014 happening June 9-13 in Las Vegas.  It’s an opportunity for me to talk to customers about their business and how they are doing strategic talent processes like talent reviews and succession.  I hope to see you there. Marcie Van Houten brings over 20 years of management consulting, information systems and human capital management experience to her role as director of product strategy at Oracle. Ms. Van Houten has spent the past several years at Oracle working closely with customers to help drive the direction of the company's talent and succession management applications. Additionally, she spent nine years at PeopleSoft as Director of Information Systems leading human capital management implementation projects. Marcie Van Houten lives in Walnut Creek, California, and holds a MBA from Southern Methodist University in Dallas, Texas.  You can follow her on Twitter: @MarcieVH

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  • STOP PRESS: FY15 Q1 Oracle ZS3 Contest for Partners

    - by Cinzia Mascanzoni
    04 JUNE 2014 Oracle EMEA Partners Stop Press Stay Connected Oracle Media Network   OPN on PartnerCast   STOP PRESS: FY15 Q1 Oracle ZS3 Contest for PartnersShare an unforgettable experience at the Teatro Alla Scala in Milan Dear valued Partner, We are pleased to launch a partner contest exclusive to our partners dedicated to promoting and selling Oracle Systems! You are essential to the success of Oracle and we want to recognize your contribution and effort in driving Oracle Storage to the market. To show our appreciation we are delighted to announce a contest, giving the winners the opportunity to attend a roundtable chaired by Senior Oracle Executives and spend an unforgettable evening at the magnificent Teatro Alla Scala in Milan, followed by a stay at the Grand Hotel et de Milan, courtesy of Oracle. Recognition will be given to 12 partner companies (10 VARs & 2 VADs) who will be recognized for their ZFS storage booking achievement in the broad market between June 1st and July 18th 2014. Criteria of Eligibility A minimum deal value of $30k is required for qualification Partners who are wholly or partially owned by a public sector organization are not eligible for participation Winners The winning VARs will be: The highest ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region (1) The highest Oracle on Oracle (2) ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region The winning VADs (3) will be: The highest ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA The highest Oracle on Oracle (2) ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA (1) Two VAR winners for each EMEA region – Eastern Europe & CIS, Middle East & Africa, South Europe, North Europe, UK/Ireland & Israel - as per the criteria outlined above(2) Oracle on Oracle, in this instance, means ZS3 or ZBA storage attached to DB or DB options, Engineered Systems or Sparc servers sold to the same customer by the same partner within the contest timelines.(3) Two VAD winners, one for each of the criteria outlined above, will be selected from across EMEA. Oracle shall be the final arbiter in selecting the winners. All winners will be notified via their Oracle account manager. Full details about the contest, expenses covered by Oracle and timetable of events can be found on the Oracle EMEA Hardware (Servers & Storage) Partner Community workspace (FY15 Q1 ZFS Partner Contest). Access to the community workspace requires membership. If you are not a member please register here. The Prize Winners will be invited to participate to a roundtable chaired by Oracle on Monday September 8th 2014 in Milan and to be guests of Oracle in the evening of September 8th, 2014 at the Teatro Alla Scala. The evening will comprise of a private tour of the Scala museum, cocktail reception at the elegant museum rooms and attending the performance by the renowned Soprano, Maria Agresta. Our guests will then retire for the evening to the Grand Hotel et de Milan, courtesy of Oracle. Good Luck!! For more information, please contact Sasan Moaveni. Regards, Olivier TordoSenior Director - Systems Business DevelopmentOracle EMEA Alliances & Channels Resources EMEA Hardware Partner Community EMEA Oracle Partner Days Find Partner Events EMEA Partner News Blog EMEA Partner Enablement Blog Oracle PartnerNetwork Copyright © 2014, Oracle and/or its affiliates.All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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  • SQLAuthority News – Learning Never Ends – Becoming Student Again

    - by pinaldave
    From my past few blog posts you may see a pattern – learning.  I finished my own college education a few years ago, but I firmly believe that learning should never stop.  We can learn on the job, or from outside reading, but we should always try to be learning new things.  It keeps the brain sharp!  In fact, I often find myself learning new things from reviewing old material.  If you have been reading my blog lately, you will recognize the name Koenig Solutions. You might also be rolling your eyes at me and my enthusiasm for learning and training.  College was hard work, why continue it?  Didn’t we all get educations so that we could get jobs and go on vacation? Of course, having a job means that you cannot take vacations all the time.  I have often asked my friend who owns Koenig, jokingly, when he is going to open a Koenig center in Bangalore. I relocated to Bangalore 1.5 years ago, so I wanted a center I could walk to anytime.  Last week I was very happy to hear that they have opened a center in Bangalore. Pinal Dave at Friend’s Company I could not let a new center open without visiting it and congratulating my friend, so I recently stopped by.  I was immediately taken by the desire to go back to “school” and learn something new.  I have signed up to take a continuing education course through the new Koenig center and here is the exciting part: I will be blogging about it so that you all can be inspired to learn, too!  Keep checking back here for further updates and blog posts about my learning experience. However, what is the fun to attend the session in the town where you stay. I indeed visited their center in Bangalore but I have opted to learn the course in another city. Well, more information about the same in near future. Pinal Dave is going to be a student again Honestly, why not learn new things and become more confident?  When we have more education we will become better at our jobs, which can lead to more confidence and efficiency, but may also have more physical rewards – like a raise or promotion.  We don’t always have to focus on shallow rewards like money and recognition, so think about how much more you will enjoy your work when you know more about it.  Koenig is offering training for new certificates in SQL Server 2012, and I am planning on investigating these for sure. I feel good that I am going to be a student again and will be learning new stuff. As I said I will blog my experience as I go. I hope that my continuing education blog posts will inspire you, my readers, to go out and learn more.  I am serious about my education and my goal is to prove how serious I am here, on my blog. I am a big fan of Learning and Sharing and I hope this series will inspire you to learn new technology which can help you progress in your career and help balance your life with work. Note: This blog post is about what inspired me to sign up for learning course. Becoming student should be the attitude of a lifetime. This post is not about a career change. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • ATG Live Webcast June 14: Technical Preview of EBS 12.2 Online Patching

    - by BillSawyer
    Online Patching is is one of the cornerstone new features in our upcoming Oracle E-Business Suite 12.2 release. This ground-breaking feature is based upon Edition-Based Redefinition, a new 11gR2 Database feature that was built to Oracle Applications division specifications to allow the E-Business Suite's database tier to be patched while the environment is running.  Online Patching combines the use of Edition-Based Redefinition and new E-Business Suite technologies to allow patching to the E-Business Suite's database and application tier servers while the environment is being actively used by its end-users. This webcast provides a detailed technical preview of: How this new feature works How it affects E-Business Suite end-users How it affects E-Business Suite database administrators and patching lifecycles How it affects developers and third-party software vendors responsible for E-Business Suite customizations and extensions The presenter for this event is Kevin Hudson, Senior Director and one of the Online Patching architects. There will be a special extended Q&A Session at the end of this presentation, given the nature of the materials and the questions that we expect from you. ATG Development staff supporting the Q&A session will include Elke Phelps, Santiago Bastidas, Max Arderius, and other ATG architects. Date:               Thursday, June 14, 2012Time:              8:00 AM - 10:00 AM Pacific Standard Time (Special 2-hour Time)Presenter:    Kevin Hudson, Senior Director, Applications Technology IntegrationWebcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:   Domestic Participant Dial-In Number:           877-697-8128   International Participant Dial-In Number:      706-634-9568   Dial-In Passcode:                                              100815To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  597470987If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. When will Oracle E-Business Suite 12.2 be released? Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog. We'll post updates here as soon as soon as they're available.    

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  • Who owns the IP rights of the software without written employment contract? Employer or employee? [closed]

    - by P T
    I am a software engineer who got an idea, and developed alone an integrated ERP software solution over the past 2 years. I got the idea and coded much of the software in my personal time, utilizing my own resources, but also as intern/employee at small wholesale retailer (company A). I had a verbal agreement with the company that I could keep the IP rights to the code and the company would have the "shop rights" to use "a copy" of the software without restrictions. Part of this agreement was that I was heavily underpaid to keep the rights. Recently things started to take a down turn in the company A as the company grew fairly large and new head management was formed, also new partners were brought in. The original owners distanced themselves from the business, and the new "greedy" group indicated that they want to claim the IP rights to my software, offering me a contract that would split the IP ownership into 50% co-ownership, completely disregarding the initial verbal agreements. As of now there was no single written job description and agreement/contract/policy that I signed with the company A, I signed only I-9 and W-4 forms. I now have an opportunity to leave the company A and form a new business with 2 partners (Company B), obviously using the software as the primary tool. There would be no direct conflict of interest as the company A sells wholesale goods. My core question is: "Who owns the code without contract? Me or the company A? (in FL, US)" Detailed questions: I am familiar with the "shop rights", I don't have any problem leaving a copy of the code in the company for them to use/enhance to run their wholesale business. What worries me, Can the company A make any legal claims to the software/code/IP and potential derived profits/interests after I leave and form a company B? Can applying for a copyright of the code at http://www.copyright.gov in my name prevent any legal disputes in the future? Can I use it as evidence for legal defense? Could adding a note specifying the company A as exclusive license holder clarify the arrangements? If I leave and the company A sues me, what evidence would they use against me? On what basis would the sue since their business is in completely different industry than software (wholesale goods). Every single source file was created/stored on my personal computer with proper documentation including a copyright notice with my credentials (name/email/addres/phone). It's also worth noting that I develop significant part of the software prior to my involvement with the company A as student. If I am forced to sign a contract and the company A doesn't honor the verbal agreement, making claims towards the ownership, what can I do settle the matter legally? I like to avoid legal process altogether as my budget for court battles is extremely limited at the moment. Would altering the code beyond recognition and using it for the company B prevent the company A make any copyright claims? My common sense tells me that what I developed is by default mine in terms of IP, unless there is a signed legal agreement stating otherwise. But looking online it may be completely backwards, this really worries me. I understand that this is not legal advice, and I know to get the ultimate answer I need to hire a lawyer. I am only hoping to get some valuable input/experience/advice/opinion from those who were in similar situation or are familiar with the topic. Thank you, PT

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  • JCP Awards 10 Year Retrospective

    - by Heather VanCura
    As we celebrate 10 years of JCP Program Award recognition in 2012,  take a look back in the Retrospective article covering the history of the JCP awards.  Most recently, the JCP awards were  celebrated at JavaOne Latin America in Brazil, where SouJava was presented the JCP Member of the Year Award for 2012 (won jointly with the London Java Community) for their contributions and launch of the Global Adopt-a-JSR Program. This is also a good time to honor the JCP Award Nominees and Winners who have been designated as Star Spec Leads.  Spec Leads are key to the Java Community Process (JCP) program. Without them, none of the Java Specification Requests (JSRs) would have begun, much less completed and become implemented in shipping products.  Nominations for 2012 Start Spec Leads are now open until 31 December. The Star Spec Lead program recognizes Spec Leads who have repeatedly proven their merit by producing high quality specifications, establishing best practices, and mentoring others. The point of such honor is to endorse the good work that they do, showcase their methods for other Spec Leads to emulate, and motivate other JCP program members and participants to get involved in the JCP program. Ed Burns – A Star Spec Lead for 2009, Ed first got involved with the JCP program when he became co-Spec Lead of JSR 127, JavaServer Faces (JSF), a role he has continued through JSF 1.2 and now JSF 2.0, which is JSR 314. Linda DeMichiel – Linda thus involved in the JCP program from its very early days. She has been the Spec Lead on at least three JSRs and an EC member for another three. She holds a Ph.D. in Computer Science from Stanford University. Gavin King – Nominated as a JCP Outstanding Spec Lead for 2010, for his work with JSR 299. His endorsement said, “He was not only able to work through disputes and objections to the evolving programming model, but he resolved them into solutions that were more technically sound, and which gained support of its pundits.” Mike Milikich –  Nominated for his work on Java Micro Edition (ME) standards, implementations, tools, and Technology Compatibility Kits (TCKs), Mike was a 2009 Star Spec Lead for JSR 271, Mobile Information Device Profile 3. David Nuescheler – Serving as the CTO for Day Software, acquired by Adobe Systems, David has been a key player in the growth of the company’s global content management solution. In 2002, he became Spec Lead for JSR 170, Content Repository for Java Technology API, continuing for the subsequent version, JSR 283. Bill Shannon – A well-respected name in the Java community, Bill came to Oracle from Sun as a Distinguished Engineer and is still performing at full speed as Spec Lead for JSR 342, Java EE 7,  as an alternate EC member, and hands-on problem solver for the Java community as a whole. Jim Van Peursem – Jim holds a PhD in Computer Engineering. He was part of the Motorola team that worked with Sun labs on the Spotless VM that became the KVM. From within Motorola, Jim has been responsible for many aspects of Java technology deployment, from an independent Connected Limited Device Configuration (CLDC) and Mobile Information Device Profile (MIDP) implementations, to handset development, to working with the industry in defining many related standards. Participation in the JCP Program goes well beyond technical proficiency. The JCP Awards Program is an attempt to say “Thank You” to all of the JCP members, Expert Group Members, Spec Leads, and EC members who give their time to contribute to the evolution of Java technology.

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  • SOA Community Newsletter May 2014

    - by JuergenKress
    Registration for the Fusion Middleware Summer Camps 2014 is open – Register asap for one of our bootcamps August 4th – 8th 2014 in Lisbon. Please read details and pre-requisitions careful before you register. We expect that like in the past, the conference will be booked out soon! If you can’t make it to Lisbon attend our SOA Suite 11c free on-demand Bootcamp or  Managing the Complexity of IoT online trainings. With more than 5000 customers, SOA Suite Achieves Significant Customer Adoption and Industry Recognition.Thanks to all our SOA Specialized partners for making our joins SOA customers successful! As a summary of the Industrial SOA series we published the Podcast Show Notes: SOA and Cloud - Where's This Relationship Going? Make sure you use the Oracle Demo Systems for your customer presentations. The demo systems are hosted by Oracle and include complete scenarios based on the latest Middleware version like the new B2B SOA Suite Demo System! For local presentations without fast internet use the SOA/BPM 11.1.1.7.1 Virtual Machine and Case Management Sample. At our SOA Community Workspace (SOA Community membership required) you can get new IoT presentations for Location Based Offers for Banking & Whitepaper and online Webcast & Utility presentation. In this newsletter you will find many articles about OSB: OSB 11g – A Hands-on Tutorial & Using Split-Joins in OSB Services for parallel processing of messages & OSB, Service Callouts and OQL & Working with Oracle Security Token Service. Thanks for sharing all the additional SOA articles within the community: How to configure Oracle SOA/BPM task auto release & Controlling BPEL process flow at runtime & Upgrading to Oracle SOA Suite 11g PS6 (11.1.1.7)? Do this. & BPEL and BPM's performance monitoring using DMS & SOA 11g - Create RESTful Service In Oracle SOA & Wrong timezone causes TopLink warning in SOA suite. Highlight of the BPM and ACM section is the IDC BPM vendor report. The new bundle Patch including the ACM UI is now available. If you want to learn more about ACM, get the ACM training material at our SOA Community Workspace (SOA Community membership required). A great demo for your next BPM presentation is the BPM iPad app. It’s simpleMobile BPM is Not An Option. It’s a Necessity. Thanks for sharing all the additional BPM articles within the community: BPM update adds Case Management Web Interface and REST APIs & Implementing deadline functionality with Oracle Adaptive Case Management & BPM 11g Timeout Heuristics & Humantask Assignment: Names and Expressions Assignment via Rules. In our last section Architecture, it is all about design. Usability is a key factor for customer satisfaction, worth to spend some time and read the Simplified User Experience Design Patterns eBook. Great blueprint for your project! See you in Lisbon! To read the newsletter please visit www.tinyurl.com/soaNewsMay2014 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: newsletter,SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress

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  • Get to Know a Candidate (8 of 25): Rocky Anderson&ndash;Justice Party

    - by Brian Lanham
    DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Ross Carl “Rocky” Anderson served two terms as the 33rd mayor of Salt Lake City, Utah, between 2000 and 2008.  He is the Executive Director of High Road for Human Rights.  Prior to serving as Mayor, he practiced law for 21 years in Salt Lake City, during which time he was listed in Best Lawyers in America, was rated A-V (highest rating) by Martindale-Hubbell, served as Chair of the Utah State Bar Litigation Section[4] and was Editor-in-Chief of, and a contributor to, Voir Dire legal journal. As mayor, Anderson rose to nationwide prominence as a champion of several national and international causes, including climate protection, immigration reform, restorative criminal justice, LGBT rights, and an end to the "war on drugs". Before and after the invasion by the U.S. of Iraq in 2003, Anderson was a leading opponent of the invasion and occupation of Iraq and related human rights abuses. Anderson was the only mayor of a major U.S. city who advocated for the impeachment of President George W. Bush, which he did in many venues throughout the United States. Anderson's work and advocacy led to local, national, and international recognition in numerous spheres, including being named by Business Week as one of the top twenty activists in the world on climate change,serving on the Newsweek Global Environmental Leadership Advisory Board, and being recognized by the Human Rights Campaign as one of the top ten straight advocates in the United States for LGBT equality. He has also received numerous awards for his work, including the EPA Climate Protection Award, the Sierra Club Distinguished Service Award, the Respect the Earth Planet Defender Award, the National Association of Hispanic Publications Presidential Award, The Drug Policy Alliance Richard J. Dennis Drugpeace Award, the Progressive Democrats of America Spine Award, the League of United Latin American Citizens Profile in Courage Award, the Bill of Rights Defense Committee Patriot Award, the Code Pink (Salt Lake City) Pink Star honor, the Morehouse University Gandhi, King, Ikeda Award, and the World Leadership Award for environmental programs. Formerly a member of the Democratic Party, Anderson expressed his disappointment with that Party in 2011, stating, “The Constitution has been eviscerated while Democrats have stood by with nary a whimper. It is a gutless, unprincipled party, bought and paid for by the same interests that buy and pay for the Republican Party." Anderson announced his intention to run for President in 2012 as a candidate for the newly-formed Justice Party. Although founded by Rocky Anderson of Utah, the Justice Party was first recognized by Mississippi and describes itself as advocating economic justice through measures such as green jobs and a right to organize, environment justice through enforcing employee safeguards in trade agreements, and social and civic justice through universal health care. In its first press release, the Utah Justice Party set forth its goals for justice in the economic, environmental, social and civic realms, along with a call to rid the corrupting influence of big money from government, to reverse the erosion of rights guaranteed by the Constitution, and to stop draining American resources to support illegal wars of aggression. Its press release says its grassroots supporters believe that now is the time for all to "shed their skeptical view that their voices don't matter", that "our 2-party system is a 'duopoly' controlled by the same corporate and military interests", and that the people must act to ensure "that our nation will achieve a brighter, sustainable future.” Anderson has ballot access in CO, CT, FL, ID, LA, MI, MN, MS, NJ, NM, OR, RI, TN, UT, VT, WA (152 electoral votes) and has write-in access in AL, AK, DE, GA, IL, IO, KS, MD, MO, NE, NH, NY, PA, TX Learn more about Rocky Anderson and Justice Party on Wikipedia.

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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  • Incomplete upgrade 12.04 to 12.10

    - by David
    Everything was running smoothly. Everything had been downloaded from Internet, packages had been installed and a prompt asked for some obsolete programs/files to be removed or kept. After that the computer crashed and and to manually force a shutdown. I turned it on again and surprise I was on 12.10! Still the upgrade was not finished! How can I properly finish that upgrade? Here's the output I got in the command line after following posted instructions: i astrill - Astrill VPN client software i dayjournal - Simple, minimal, digital journal. i gambas2-gb-form - A gambas native form component i gambas2-gb-gtk - The Gambas gtk component i gambas2-gb-gtk-ext - The Gambas extended gtk GUI component i gambas2-gb-gui - The graphical toolkit selector component i gambas2-gb-qt - The Gambas Qt GUI component i gambas2-gb-settings - Gambas utilities class i A gambas2-runtime - The Gambas runtime i google-chrome-stable - The web browser from Google i google-talkplugin - Google Talk Plugin i indicator-keylock - Indicator for Lock Keys i indicator-ubuntuone - Indicator for Ubuntu One synchronization s i A language-pack-kde-zh-hans - KDE translation updates for language Simpl i language-pack-kde-zh-hans-base - KDE translations for language Simplified C i libapt-inst1.4 - deb package format runtime library idA libattica0.3 - a Qt library that implements the Open Coll idA libbabl-0.0-0 - Dynamic, any to any, pixel format conversi idA libboost-filesystem1.46.1 - filesystem operations (portable paths, ite idA libboost-program-options1.46.1 - program options library for C++ idA libboost-python1.46.1 - Boost.Python Library idA libboost-regex1.46.1 - regular expression library for C++ i libboost-serialization1.46.1 - serialization library for C++ idA libboost-signals1.46.1 - managed signals and slots library for C++ idA libboost-system1.46.1 - Operating system (e.g. diagnostics support idA libboost-thread1.46.1 - portable C++ multi-threading i libcamel-1.2-29 - Evolution MIME message handling library i libcmis-0.2-0 - CMIS protocol client library i libcupsdriver1 - Common UNIX Printing System(tm) - Driver l i libdconf0 - simple configuration storage system - runt i libdvdcss2 - Simple foundation for reading DVDs - runti i libebackend-1.2-1 - Utility library for evolution data servers i libecal-1.2-10 - Client library for evolution calendars i libedata-cal-1.2-13 - Backend library for evolution calendars i libedataserver-1.2-15 - Utility library for evolution data servers i libexiv2-11 - EXIF/IPTC metadata manipulation library i libgdu-gtk0 - GTK+ standard dialog library for libgdu i libgdu0 - GObject based Disk Utility Library idA libgegl-0.0-0 - Generic Graphics Library idA libglew1.5 - The OpenGL Extension Wrangler - runtime en i libglew1.6 - OpenGL Extension Wrangler - runtime enviro i libglewmx1.6 - OpenGL Extension Wrangler - runtime enviro i libgnome-bluetooth8 - GNOME Bluetooth tools - support library i libgnomekbd7 - GNOME library to manage keyboard configura idA libgsoap1 - Runtime libraries for gSOAP i libgweather-3-0 - GWeather shared library i libimobiledevice2 - Library for communicating with the iPhone i libkdcraw20 - RAW picture decoding library i libkexiv2-10 - Qt like interface for the libexiv2 library i libkipi8 - library for apps that want to use kipi-plu i libkpathsea5 - TeX Live: path search library for TeX (run i libmagickcore4 - low-level image manipulation library i libmagickwand4 - image manipulation library i libmarblewidget13 - Marble globe widget library idA libmusicbrainz4-3 - Library to access the MusicBrainz.org data i libnepomukdatamanagement4 - Basic Nepomuk data manipulation interface i libnux-2.0-0 - Visual rendering toolkit for real-time app i libnux-2.0-common - Visual rendering toolkit for real-time app i libpoppler19 - PDF rendering library i libqt3-mt - Qt GUI Library (Threaded runtime version), i librhythmbox-core5 - support library for the rhythmbox music pl i libusbmuxd1 - USB multiplexor daemon for iPhone and iPod i libutouch-evemu1 - KernelInput Event Device Emulation Library i libutouch-frame1 - Touch Frame Library i libutouch-geis1 - Gesture engine interface support i libutouch-grail1 - Gesture Recognition And Instantiation Libr idA libx264-120 - x264 video coding library i libyajl1 - Yet Another JSON Library i linux-headers-3.2.0-29 - Header files related to Linux kernel versi i linux-headers-3.2.0-29-generic - Linux kernel headers for version 3.2.0 on i linux-image-3.2.0-29-generic - Linux kernel image for version 3.2.0 on 64 i mplayerthumbs - video thumbnail generator using mplayer i myunity - Unity configurator i A openoffice.org-calc - office productivity suite -- spreadsheet i A openoffice.org-writer - office productivity suite -- word processo i python-brlapi - Python bindings for BrlAPI i python-louis - Python bindings for liblouis i rts-bpp-dkms - rts-bpp driver in DKMS format. i system76-driver - Universal driver for System76 computers. i systemconfigurator - Unified Configuration API for Linux Instal i systemimager-client - Utilities for creating an image and upgrad i systemimager-common - Utilities and libraries common to both the i systemimager-initrd-template-am - SystemImager initrd template for amd64 cli i touchpad-indicator - An indicator for the touchpad i ubuntu-tweak - Ubuntu Tweak i A unity-lens-utilities - Unity Utilities lens i A unity-scope-calculator - Calculator engine i unity-scope-cities - Cities engine i unity-scope-rottentomatoes - Unity Scope Rottentomatoes

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  • On The Road with the HR Community

    - by Kathryn Perry
    A guest post by Steve Boese, Director, Talent Strategy, Oracle One of the best ways to connect with and to get a feel for what is on the minds of Human Resources leaders is to get out of the office and hit the road. I’ve had the great honor to attend and/or present at a number of events recently, including the massive SHRM Annual Conference, the HR Florida Conference, and Taleo World in Chicago. These events, and many others, offer solution providers, talent management professionals, business leaders, and even more casual observers of the Human Resources field with tremendous opportunities to connect, to share information, and to learn from each other. Attending the conferences also give people a sense of how they can improve and enhance their skills and knowledge, learn about the latest workforce technologies, and bring new and innovative ideas back to their organizations. And sure, the parties and conference swag can be pretty nice as well! If you attend a few of these industry events, one of the most beneficial by-products that you can emerge with -- whether you are on the front lines in HR at your organization, or as we are at Oracle, in the business of developing and delivering innovative and impactful technology solutions to our customers -- is to get a larger sense of the big ideas and major trends, concerns, and challenges facing organizations all across the landscape, and to be able to better understand how your strategies and solutions can be improved with this greater perspective. So what are HR folks discussing and debating? What questions and problems keep them up at night? What are the bloggers and large community of HR social media enthusiasts buzzing about? From my perspective some of the common themes you see over and again across the HR community break down (broadly), into three main areas: Talent attraction - How can we locate, attract, recruit, and hire the best talent possible? What new strategies, approaches, and technologies can help us in this critically important area? What role do external social networks like LinkedIn, Facebook, and Twitter play in the increasingly competitive search for talent? Talent Retention - How can we make sure to keep that talent on our team? What engagement, development, recognition, and compensation tools can help us in this regard? How can we continue, (or become), an employer of choice? What is our unique and compelling employer value proposition? Talent Empowerment - How can we put our employees in the best position to succeed? What can we do to better align our talent with the organization’s mission and goals, while simultaneously providing the best and most driven to succeed individuals a clear path to achieve their career goals and aspirations? How can new technologies, particularly social and collaboration tools help in this area? While these are the ‘big themes’ that I know I have seen this year, certainly they are not really new, nor are they likely to fundamentally change in the next year or two. I think the reason is that at the core of any successful enterprise is a collection of smart, interested, engaged, challenged, and empowered group of people. And that was likely the case 10 or 20 years ago, and will probably be the case 10 or 20 years into the future. But what has changed, and what you can see -- evidenced by simply following the Twitter backchannel for an event and by reading some of the many fantastic HR blogs out there -- is that the HR professional's ability, along with technology solution providers like Oracle, to connect, to more openly share information with each other, and to make each other better in the process, (and to create new, improved, and more innovative solutions), has never been greater. And I think it is with this heretofore unprecedented level of opportunity to connect with other members of the community that HR professionals will be better equipped to help their organizations attract, retain, and empower their teams. We at Oracle HCM look forward to continuing to meet, engage, and connect with the HR community in the coming months. Until then -- follow us on Twitter and Facebook.

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  • It’s official – Red Gate is a great place to work!

    - by red@work
    At a glittering award ceremony last week, we found out that we’re officially the 14th best small company to work for in the whole of the UK! This is no mean feat, considering that about 1,000 companies enter the Sunday Times Top 100 best companies awards each year. Most of these are in the small companies category too. It's the fourth year in a row for us to be in the Top 100 list and we're tickled pink because the results are based on employee opinion. We’re particularly proud to be the best small company in Cambridge (in the whole of East Anglia, in fact) and the best small software development company in the entire UK. So how does it all work? Well, 90% of us took the time to answer over 70 questions on categories such as management, benefits, wellbeing, leadership, giving something back and what we think of Red Gate as a whole. It makes you think about every part of day to day working life and how you feel about it. Do you slightly or strongly agree or disagree that your manager motivates your to do your best every day, or that you have confidence in Red Gate's leaders, or that you’re not spending too much time working? It's great to see that we had one of the best scores in the country for the question "Do you think your company takes advantage of you?" We got particularly high scores for management, wellbeing and for giving something back too. A few of us got dressed up and headed to London for the awards; very excited about where we’d place but slightly nervous about having to get up on stage. There was a last minute hic up with a bow tie but the Managing Editor of the Sunday Times kindly stepped in to offer his assistance just before we had our official photo taken. We were nominated for two Special Recognition Awards. Despite not bringing them home this year, we're very proud to be nominated as there are only three nominations in each category. First we were up for the Training and Development award. Best Companies loved that we get together at lunchtimes to teach each other photography, cookery and French, as well as our book clubs and techie talks. And of course they liked our opportunities to go on training courses and to jet off to international conferences. Our other nomination was for the Wellbeing award. Best Companies loved our free food (and let’s face it, so do we). Porridge or bacon sandwiches for breakfast, a three course hot dinner, and free fruit and cereals all day long. If all that has an affect on the waistline then there are plenty of sporty activities for us all to get involved in, such as yoga, running or squash. Or if that’s not your thing then a relaxing massage helps us all to unwind every few months or so. The awards were hosted by news presenter Kate Silverton. She gave us a special mention during the ceremony for having great customer engagement as well as employee engagement, after we told her about Rodney Landrum (a Friend of Red Gate) tattooing our logo on his arm. We showed off our customised dinner jacket (thanks to Dom from Usability) with a flashing Red Gate logo on the back and she seemed suitability impressed. Back in the office the next day, we popped open the champagne and raised a glass to our success. Neil, our joint CEO, talked about how pleased he was with the award because it's based on the opinions of the people that count – us. You can read more about the Sunday Times awards here. By the way, we're still growing and are still hiring. If you’d like to keep up with our latest vacancies then why not follow us on Twitter at twitter.com/redgatecareers. Right now we're busy hiring in development, test, sales, product management, web development, and project management. Here's a link to our current job opportunities page – we'd love to hear from great people who are looking for a great place to work! After all, we're only great because of the people who work here. Post by: Alice Chapman

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  • WebCenter Customer Spotlight: Hyundai Motor Company

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. They  undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors.  Hyundai Motor Company cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported their future growth in the competitive car industry. Company OverviewHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. The company strives to enhance its brand image and market recognition by continuously improving the quality and design of its cars. Business Challenges To maximize the company’s growth potential, Hyundai Motor Company undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Specifically, they wanted to: Introduce a smart work environment to improve staff productivity and efficiency, and take advantage of rapid company growth due to new, enhanced car designs Replace a legacy document system managed by individual staff to improve collaboration, the visibility of corporate documents, and sharing of work-related files between employees Improve the security and storage of documents containing corporate intellectual property, and prevent intellectual property loss when staff leaves the company Eliminate delays when downloading files from the central server to a PC Build a large, single document repository to more efficiently manage and share data between 30,000 staff at the company’s headquarters Establish a scalable system that can be extended to Hyundai offices around the world Solution DeployedAfter conducting a large-scale benchmark test, Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors. Business Results Lowered the overall time spent each day on all document-related work by approximately 85%—from 4.5 hours to around 42 minutes on an average day Saved more than US$1 million per year in printer, paper, and toner costs, and laid the foundation for a completely paperless environment Reduced staff’s time spent requesting and receiving documents about car sales or designs from supervisors by 50%, by storing and managing all documents across the corporation in a single repository Cut the time required to draft new-car manufacturing, sales, and design documents by 20%, by allowing employees to reference high-quality data, such as marketing strategy and product planning documents already in the system Enhanced staff productivity at company headquarters by 9% by reducing the document-related tasks of 30,000 administrative and research and development staff Ensured the system could scale to hold 3 petabytes of car sales, manufacturing, and design data by 2013 and be deployed at branches worldwide We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content to support our new document-centralization system over their competitors as Oracle offers stable storage for petabytes of data and high processing speeds. We have cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported our future growth in the competitive car industry. Kang Tae-jin, Manager, General Affairs Team, Hyundai Motor Company Additional Information Hyundai Motor Company Customer Snapshot Oracle WebCenter Content

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  • Oracle ZS3 Contest for Partners: Share an unforgettable experience at the Teatro Alla Scala in Milan

    - by Claudia Caramelli-Oracle
    12.00 Dear valued Partner, We are pleased to launch a partner contest exclusive to our partners dedicated to promoting and selling Oracle Systems! You are essential to the success of Oracle and we want to recognize your contribution and effort in driving Oracle Storage to the market. To show our appreciation we are delighted to announce a contest, giving the winners the opportunity to attend a roundtable chaired by Senior Oracle Executives and spend an unforgettable evening at the magnificent Teatro Alla Scala in Milan, followed by a stay at the Grand Hotel et de Milan, courtesy of Oracle. Recognition will be given to 12 partner companies (10 VARs & 2 VADs) who will be recognized for their ZFS storage booking achievement in the broad market between June 1st and July 18th 2014. Criteria of Eligibility A minimum deal value of $30k is required for qualification Partners who are wholly or partially owned by a public sector organization are not eligible for participation  Winners The winning VARs will be: The highest ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region (1) The highest Oracle on Oracle (2) ZS3 or ZBA bookings achievers by COB on July 18th, 2014 in each Oracle EMEA region The winning VADs (3) will be: The highest ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA The highest Oracle on Oracle (2) ZS3 or ZBA bookings achiever by COB on July 18th 2014 in EMEA  The Prize Winners will be invited to participate to a roundtable chaired by Oracle on Monday September 8th 2014 in Milan and to be guests of Oracle in the evening of September 8th, 2014 at the Teatro Alla Scala. The evening will comprise of a private tour of the Scala museum, cocktail reception at the elegant museum rooms and attending the performance by the renowned Soprano, Maria Agresta. Our guests will then retire for the evening to the Grand Hotel et de Milan, courtesy of Oracle. Oracle shall be the final arbiter in selecting the winners and all winners will be notified via their Oracle account manager.Full details about the contest, expenses covered by Oracle and timetable of events can be found on the Oracle EMEA Hardware (Servers & Storage) Partner Community workspace (FY15 Q1 ZFS Partner Contest). Remember: access to the community workspace requires membership. If you are not a member please register here. Good Luck!! For more information, please contact Sasan Moaveni. (1) Two VAR winners for each EMEA region – Eastern Europe & CIS, Middle East & Africa, South Europe, North Europe, UK/Ireland & Israel - as per the criteria outlined above (2) Oracle on Oracle, in this instance, means ZS3 or ZBA storage attached to DB or DB options, Engineered Systems or Sparc servers sold to the same customer by the same partner within the contest timelines.(3) Two VAD winners, one for each of the criteria outlined above, will be selected from across EMEA. Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • I am having a problem of class cast exception. Can anyone please help me out?

    - by Piyush
    This is my code: package com.example.userpage; import android.app.Activity; import android.content.Intent; import android.os.Bundle; import android.view.View; import android.widget.Button; import android.widget.EditText; import android.widget.TextView; public class UserPage extends Activity { String tv,tv1; EditText name,pass; TextView x,y; /** Called when the activity is first created. */ @Override public void onCreate(Bundle savedInstanceState) { super.onCreate(savedInstanceState); setContentView(R.layout.main); Button button = (Button) findViewById(R.id.widget44); button.setOnClickListener(new View.OnClickListener() { public void onClick(View v) { name.setText(" "); pass.setText(" "); } }); x = (TextView) findViewById(R.id.widget46); y = (TextView) findViewById(R.id.widget47); name = (EditText)findViewById(R.id.widget41); pass = (EditText)findViewById(R.id.widget42); Button button1 = (Button) findViewById(R.id.widget45); button1.setOnClickListener(new View.OnClickListener() { public void onClick(View v) { tv= name.getText().toString(); tv1 = pass.getText().toString(); x.setText(tv); y.setText(tv1); } }); } } And this is my log cat: 02-16 12:24:30.488: DEBUG/AndroidRuntime(973): >>>>>>>>>>>>>> AndroidRuntime START <<<<<<<<<<<<<< 02-16 12:24:30.488: DEBUG/AndroidRuntime(973): CheckJNI is ON 02-16 12:24:31.208: DEBUG/AndroidRuntime(973): --- registering native functions --- 02-16 12:24:33.498: DEBUG/AndroidRuntime(973): Shutting down VM 02-16 12:24:33.537: DEBUG/dalvikvm(973): Debugger has detached; object registry had 1 entries 02-16 12:24:33.537: INFO/AndroidRuntime(973): NOTE: attach of thread 'Binder Thread #3' failed 02-16 12:24:34.917: DEBUG/AndroidRuntime(981): >>>>>>>>>>>>>> AndroidRuntime START <<<<<<<<<<<<<< 02-16 12:24:34.927: DEBUG/AndroidRuntime(981): CheckJNI is ON 02-16 12:24:35.617: DEBUG/AndroidRuntime(981): --- registering native functions --- 02-16 12:24:38.029: INFO/ActivityManager(67): Starting activity: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10000000 cmp=com.example.userpage/.UserPage } 02-16 12:24:38.129: DEBUG/AndroidRuntime(981): Shutting down VM 02-16 12:24:38.160: DEBUG/dalvikvm(981): Debugger has detached; object registry had 1 entries 02-16 12:24:38.168: INFO/AndroidRuntime(981): NOTE: attach of thread 'Binder Thread #3' failed 02-16 12:25:12.028: DEBUG/AndroidRuntime(990): >>>>>>>>>>>>>> AndroidRuntime START <<<<<<<<<<<<<< 02-16 12:25:12.038: DEBUG/AndroidRuntime(990): CheckJNI is ON 02-16 12:25:12.708: DEBUG/AndroidRuntime(990): --- registering native functions --- 02-16 12:25:15.178: DEBUG/dalvikvm(176): GC_EXPLICIT freed 114 objects / 5880 bytes in 115ms 02-16 12:25:15.318: DEBUG/PackageParser(67): Scanning package: /data/app/vmdl25170.tmp 02-16 12:25:15.588: INFO/PackageManager(67): Removing non-system package:com.example.userpage 02-16 12:25:15.597: INFO/ActivityManager(67): Force stopping package com.example.userpage uid=10036 02-16 12:25:15.648: INFO/Process(67): Sending signal. PID: 916 SIG: 9 02-16 12:25:15.877: INFO/UsageStats(67): Unexpected resume of com.android.launcher while already resumed in com.example.userpage 02-16 12:25:17.028: WARN/InputManagerService(67): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@4400ecf8 02-16 12:25:17.928: DEBUG/PackageManager(67): Scanning package com.example.userpage 02-16 12:25:17.949: INFO/PackageManager(67): Package com.example.userpage codePath changed from /data/app/com.example.userpage-1.apk to /data/app/com.example.userpage-2.apk; Retaining data and using new 02-16 12:25:17.987: INFO/PackageManager(67): /data/app/com.example.userpage-2.apk changed; unpacking 02-16 12:25:18.037: DEBUG/installd(35): DexInv: --- BEGIN '/data/app/com.example.userpage-2.apk' --- 02-16 12:25:18.737: DEBUG/dalvikvm(997): DexOpt: load 81ms, verify 112ms, opt 6ms 02-16 12:25:18.768: DEBUG/installd(35): DexInv: --- END '/data/app/com.example.userpage-2.apk' (success) --- 02-16 12:25:18.799: INFO/ActivityManager(67): Force stopping package com.example.userpage uid=10036 02-16 12:25:18.808: WARN/PackageManager(67): Code path for pkg : com.example.userpage changing from /data/app/com.example.userpage-1.apk to /data/app/com.example.userpage-2.apk 02-16 12:25:18.839: WARN/PackageManager(67): Resource path for pkg : com.example.userpage changing from /data/app/com.example.userpage-1.apk to /data/app/com.example.userpage-2.apk 02-16 12:25:18.868: DEBUG/PackageManager(67): Activities: com.example.userpage.UserPage 02-16 12:25:19.297: INFO/installd(35): move /data/dalvik-cache/data@[email protected]@classes.dex -> /data/dalvik-cache/data@[email protected]@classes.dex 02-16 12:25:19.297: DEBUG/PackageManager(67): New package installed in /data/app/com.example.userpage-2.apk 02-16 12:25:19.598: DEBUG/dalvikvm(67): GC_FOR_MALLOC freed 7979 objects / 516856 bytes in 246ms 02-16 12:25:20.498: INFO/ActivityManager(67): Force stopping package com.example.userpage uid=10036 02-16 12:25:20.708: DEBUG/dalvikvm(129): GC_EXPLICIT freed 124 objects / 5672 bytes in 157ms 02-16 12:25:21.838: DEBUG/dalvikvm(67): GC_EXPLICIT freed 4208 objects / 236264 bytes in 419ms 02-16 12:25:21.918: WARN/RecognitionManagerService(67): no available voice recognition services found 02-16 12:25:22.127: INFO/installd(35): unlink /data/dalvik-cache/data@[email protected]@classes.dex 02-16 12:25:22.478: DEBUG/AndroidRuntime(990): Shutting down VM 02-16 12:25:22.488: DEBUG/dalvikvm(990): Debugger has detached; object registry had 1 entries 02-16 12:25:22.588: INFO/AndroidRuntime(990): NOTE: attach of thread 'Binder Thread #3' failed 02-16 12:25:24.137: DEBUG/AndroidRuntime(1003): >>>>>>>>>>>>>> AndroidRuntime START <<<<<<<<<<<<<< 02-16 12:25:24.147: DEBUG/AndroidRuntime(1003): CheckJNI is ON 02-16 12:25:24.817: DEBUG/AndroidRuntime(1003): --- registering native functions --- 02-16 12:25:27.450: INFO/ActivityManager(67): Starting activity: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10000000 cmp=com.example.userpage/.UserPage } 02-16 12:25:27.628: DEBUG/AndroidRuntime(1003): Shutting down VM 02-16 12:25:27.780: INFO/AndroidRuntime(1003): NOTE: attach of thread 'Binder Thread #3' failed 02-16 12:25:28.018: DEBUG/dalvikvm(1003): Debugger has detached; object registry had 1 entries 02-16 12:25:28.148: INFO/ActivityManager(67): Start proc com.example.userpage for activity com.example.userpage/.UserPage: pid=1010 uid=10036 gids={} 02-16 12:25:30.308: DEBUG/AndroidRuntime(1010): Shutting down VM 02-16 12:25:30.308: WARN/dalvikvm(1010): threadid=1: thread exiting with uncaught exception (group=0x4001d800) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): FATAL EXCEPTION: main 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): java.lang.RuntimeException: Unable to start activity ComponentInfo{com.example.userpage/com.example.userpage.UserPage}: java.lang.ClassCastException: android.widget.TextView 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2663) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2679) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.app.ActivityThread.access$2300(ActivityThread.java:125) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2033) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.os.Handler.dispatchMessage(Handler.java:99) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.os.Looper.loop(Looper.java:123) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.app.ActivityThread.main(ActivityThread.java:4627) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at java.lang.reflect.Method.invokeNative(Native Method) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at java.lang.reflect.Method.invoke(Method.java:521) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:868) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:626) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at dalvik.system.NativeStart.main(Native Method) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): Caused by: java.lang.ClassCastException: android.widget.TextView 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at com.example.userpage.UserPage.onCreate(UserPage.java:35) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1047) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2627) 02-16 12:25:30.388: ERROR/AndroidRuntime(1010): ... 11 more 02-16 12:25:30.438: WARN/ActivityManager(67): Force finishing activity com.example.userpage/.UserPage 02-16 12:25:31.088: WARN/ActivityManager(67): Activity pause timeout for HistoryRecord{43f164f8 com.example.userpage/.UserPage} 02-16 12:25:32.588: DEBUG/dalvikvm(292): GC_EXPLICIT freed 46 objects / 2240 bytes in 6282ms 02-16 12:25:35.267: INFO/Process(1010): Sending signal. PID: 1010 SIG: 9 02-16 12:25:35.468: WARN/InputManagerService(67): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@43e60a90 02-16 12:25:35.900: INFO/ActivityManager(67): Process com.example.userpage (pid 1010) has died. 02-16 12:25:38.278: DEBUG/dalvikvm(176): GC_EXPLICIT freed 172 objects / 12280 bytes in 127ms 02-16 12:25:43.011: WARN/ActivityManager(67): Activity destroy timeout for HistoryRecord{43f164f8 com.example.userpage/.UserPage} 02-16 12:28:12.698: DEBUG/AndroidRuntime(1019): >>>>>>>>>>>>>> AndroidRuntime START <<<<<<<<<<<<<< 02-16 12:28:12.711: DEBUG/AndroidRuntime(1019): CheckJNI is ON 02-16 12:28:13.367: DEBUG/AndroidRuntime(1019): --- registering native functions --- 02-16 12:28:15.998: DEBUG/dalvikvm(176): GC_EXPLICIT freed 114 objects / 5888 bytes in 183ms 02-16 12:28:16.539: DEBUG/PackageParser(67): Scanning package: /data/app/vmdl25171.tmp 02-16 12:28:16.867: INFO/PackageManager(67): Removing non-system package:com.example.userpage 02-16 12:28:16.867: INFO/ActivityManager(67): Force stopping package com.example.userpage uid=10036 02-16 12:28:17.277: DEBUG/PackageManager(67): Scanning package com.example.userpage 02-16 12:28:17.308: INFO/PackageManager(67): Package com.example.userpage codePath changed from /data/app/com.example.userpage-2.apk to /data/app/com.example.userpage-1.apk; Retaining data and using new 02-16 12:28:17.328: INFO/PackageManager(67): /data/app/com.example.userpage-1.apk changed; unpacking 02-16 12:28:17.367: DEBUG/installd(35): DexInv: --- BEGIN '/data/app/com.example.userpage-1.apk' --- 02-16 12:28:18.357: DEBUG/dalvikvm(1026): DexOpt: load 85ms, verify 114ms, opt 6ms 02-16 12:28:18.398: DEBUG/installd(35): DexInv: --- END '/data/app/com.example.userpage-1.apk' (success) --- 02-16 12:28:18.428: INFO/ActivityManager(67): Force stopping package com.example.userpage uid=10036 02-16 12:28:18.438: WARN/PackageManager(67): Code path for pkg : com.example.userpage changing from /data/app/com.example.userpage-2.apk to /data/app/com.example.userpage-1.apk 02-16 12:28:18.477: WARN/PackageManager(67): Resource path for pkg : com.example.userpage changing from /data/app/com.example.userpage-2.apk to /data/app/com.example.userpage-1.apk 02-16 12:28:18.477: DEBUG/PackageManager(67): Activities: com.example.userpage.UserPage 02-16 12:28:18.977: INFO/installd(35): move /data/dalvik-cache/data@[email protected]@classes.dex -> /data/dalvik-cache/data@[email protected]@classes.dex 02-16 12:28:18.988: DEBUG/PackageManager(67): New package installed in /data/app/com.example.userpage-1.apk 02-16 12:28:19.528: DEBUG/dalvikvm(67): GC_FOR_MALLOC freed 6733 objects / 459728 bytes in 211ms 02-16 12:28:20.138: INFO/ActivityManager(67): Force stopping package com.example.userpage uid=10036 02-16 12:28:20.368: DEBUG/dalvikvm(129): GC_EXPLICIT freed 892 objects / 48744 bytes in 175ms 02-16 12:28:21.317: WARN/RecognitionManagerService(67): no available voice recognition services found 02-16 12:28:22.827: DEBUG/dalvikvm(67): GC_EXPLICIT freed 3877 objects / 241128 bytes in 452ms 02-16 12:28:22.979: INFO/installd(35): unlink /data/dalvik-cache/data@[email protected]@classes.dex 02-16 12:28:23.277: DEBUG/AndroidRuntime(1019): Shutting down VM 02-16 12:28:23.307: DEBUG/dalvikvm(1019): Debugger has detached; object registry had 1 entries 02-16 12:28:23.328: INFO/AndroidRuntime(1019): NOTE: attach of thread 'Binder Thread #3' failed 02-16 12:28:24.989: DEBUG/AndroidRuntime(1032): >>>>>>>>>>>>>> AndroidRuntime START <<<<<<<<<<<<<< 02-16 12:28:24.989: DEBUG/AndroidRuntime(1032): CheckJNI is ON 02-16 12:28:25.888: DEBUG/AndroidRuntime(1032): --- registering native functions --- 02-16 12:28:28.588: INFO/ActivityManager(67): Starting activity: Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10000000 cmp=com.example.userpage/.UserPage } 02-16 12:28:28.888: DEBUG/AndroidRuntime(1032): Shutting down VM 02-16 12:28:28.997: DEBUG/dalvikvm(1032): Debugger has detached; object registry had 1 entries 02-16 12:28:29.038: INFO/AndroidRuntime(1032): NOTE: attach of thread 'Binder Thread #3' failed 02-16 12:28:30.417: INFO/ActivityManager(67): Start proc com.example.userpage for activity com.example.userpage/.UserPage: pid=1039 uid=10036 gids={} 02-16 12:28:32.588: DEBUG/AndroidRuntime(1039): Shutting down VM 02-16 12:28:32.598: WARN/dalvikvm(1039): threadid=1: thread exiting with uncaught exception (group=0x4001d800) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): FATAL EXCEPTION: main 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): java.lang.RuntimeException: Unable to start activity ComponentInfo{com.example.userpage/com.example.userpage.UserPage}: java.lang.ClassCastException: android.widget.TextView 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2663) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2679) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.app.ActivityThread.access$2300(ActivityThread.java:125) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2033) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.os.Handler.dispatchMessage(Handler.java:99) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.os.Looper.loop(Looper.java:123) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.app.ActivityThread.main(ActivityThread.java:4627) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at java.lang.reflect.Method.invokeNative(Native Method) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at java.lang.reflect.Method.invoke(Method.java:521) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:868) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:626) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at dalvik.system.NativeStart.main(Native Method) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): Caused by: java.lang.ClassCastException: android.widget.TextView 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at com.example.userpage.UserPage.onCreate(UserPage.java:34) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1047) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2627) 02-16 12:28:32.648: ERROR/AndroidRuntime(1039): ... 11 more 02-16 12:28:32.698: WARN/ActivityManager(67): Force finishing activity com.example.userpage/.UserPage 02-16 12:28:32.967: DEBUG/dalvikvm(292): GC_EXPLICIT freed 46 objects / 2240 bytes in 6840ms 02-16 12:28:33.247: WARN/ActivityManager(67): Activity pause timeout for HistoryRecord{43ee7b70 com.example.userpage/.UserPage} 02-16 12:28:36.947: INFO/Process(1039): Sending signal. PID: 1039 SIG: 9 02-16 12:28:37.017: INFO/ActivityManager(67): Process com.example.userpage (pid 1039) has died. 02-16 12:28:37.128: WARN/InputManagerService(67): Window already focused, ignoring focus gain of: com.android.internal.view.IInputMethodClient$Stub$Proxy@43e872f8 02-16 12:28:42.087: DEBUG/dalvikvm(176): GC_EXPLICIT freed 156 objects / 11488 bytes in 145ms 02-16 12:28:45.391: WARN/ActivityManager(67): Activity destroy timeout for HistoryRecord{43ee7b70 com.example.userpage/.UserPage} 02-16 12:28:47.177: DEBUG/SntpClient(67): request time failed: java.net.SocketException: Address family not supported by protocol

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  • What’s Your Tax Strategy? Automate the Tax Transfer Pricing Process!

    - by tobyehatch
    Does your business operate in multiple countries? Well, whether you like it or not, many local and international tax authorities inspect your tax strategy.  Legal, effective tax planning is perceived as a “moral” issue. CEOs are being asked to testify on their process of tax transfer pricing between multinational legal entities.  Marc Seewald, Senior Director of Product Management for EPM Applications specializing in all tax subjects and Product Manager for Oracle Hyperion Tax Provisioning, and Bart Stoehr, Senior Director of Product Strategy for Oracle Hyperion Profitability and Cost Management joined me for a discussion/podcast on this interesting subject.  So what exactly is “tax transfer pricing”? Marc defined it this way. “Tax transfer pricing is a profit allocation methodology required to be used by multinational corporations. Specifically, the ultimate goal of the transfer pricing is to ensure that the global multinational pays their fair share of income tax in each of their local markets. Specifically, it prevents companies from unfairly moving profit from ‘high tax’ countries to ‘low tax’ countries.” According to Marc, in today’s global economy, profitability can be significantly impacted by goods and services exchanged between the related divisions within a single multinational company.  To ensure that these cost allocations are done fairly, there are rules that govern the process. These rules ensure that intercompany allocations fairly represent the actual nature of the businesses activity- as if two divisions were unrelated - and provide a clear audit trail of how the costs have been allocated to prove that allocations fall within reasonable ranges.  What are the repercussions of improper tax transfer pricing? How important is it? Tax transfer pricing allocations can materially impact the amount of overall corporate income taxes paid by a company worldwide, in some cases by hundreds of millions of dollars!  Since so much tax revenue is at stake, revenue agencies like the IRS, and international regulatory bodies like the Organization for Economic Cooperation and Development (OECD) are pushing to reform and clarify reporting for tax transfer pricing. Most recently the OECD announced an “Action Plan for Base Erosion and Profit Shifting”. As Marc explained, the times are changing and companies need to be responsive to this issue. “It feels like every other week there is another company being accused of avoiding taxes,” said Marc. Most recently, Caterpillar was accused of avoiding billions of dollars in taxes. In the last couple of years, Apple, GE, Ikea, and Starbucks, have all been accused of tax avoidance. It’s imperative that companies like these have a clear and auditable tax transfer process that enables them to justify tax transfer pricing allocations and avoid steep penalties and bad publicity. Transparency and efficiency are what is needed when it comes to the tax transfer pricing process. Bart explained that tax transfer pricing is driving a deeper inspection of profit recognition specifically focused on the tax element of profit.  However, allocations needed to support tax profitability are nearly identical in process to allocations taking place in other parts of the finance organization. For example, the methods and processes necessary to arrive at tax profitability by legal entity are no different than those used to arrive at fully loaded profitability for a product line. In fact, there is a great opportunity for alignment across these two different functions.So it seems that tax transfer pricing should be reflected in profitability in general. Bart agreed and told us more about some of the critical sub-processes of an overall tax transfer pricing process within the Oracle solution for tax transfer pricing.  “First, there is a ton of data preparation, enrichment and pre-allocation data analysis that is managed in the Oracle Hyperion solution. This serves as the “data staging” to the next, critical sub-processes.  From here, we leverage the Oracle EPM platform’s ability to re-use dimensions and legal entity driver data and financial data with Oracle Hyperion Profitability and Cost Management (HPCM).  Within HPCM, we manage the driver data, define the legal entity to legal entity allocation rules (like cost plus), and have the option to test out multiple, simultaneous tax transfer pricing what-if scenarios.  Once processed, a tax expert can evaluate the effectiveness of any one scenario result versus another via a variance analysis configured with HPCM’s pre-packaged reporting capability known as Oracle Hyperion SmartView for Office.”   Further, Bart explained that the ability to visibly demonstrate how a cost or revenue has been allocated is really helpful and auditable.  “HPCM’s Traceability Maps are that visual representation of all allocation flows that have been executed and is the tax transfer analyst’s best friend in maintaining clear documentation for tax transfer pricing audits. Simply click and drill as you inspect the chain of allocation definitions and results. Once final, the post-allocated tax data can be compared to the GL to create invoices and journal entries for posting to your GL system of choice.  Of course, there is a framework for overall governance of the journal entries, allocation percentages, and reporting to include necessary approvals.” Lastly, Marc explained that the key value in using the Oracle Hyperion solution for tax transfer pricing is that it keeps everything in alignment in one single place. Specifically, Oracle Hyperion effectively becomes the single book of record for the GAAP, management, and the tax set of books. There are many benefits to having one source of the truth. These include EFFICIENCY, CONTROLS and TRANSPARENCY.So, what’s your tax strategy? Why not automate the tax transfer pricing process!To listen to the entire podcast, click here.To learn more about Oracle Hyperion Profitability and Cost Management (HPCM), click here.

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  • Seven Worlds will collide…. High Availability BI is not such a Distant Sun.

    - by Testas
    Over the last 5 years I have observed Microsoft persevere with the notion of Self Service BI over a series of conferences as far back as SQLBits V in Newport. The release of SQL Server 2012, improvements in Excel and the integration with SharePoint 2010 is making this a reality. Business users are now empowered to create their own BI reports through a number of different technologies such as PowerPivot, PowerView and Report Builder. This opens up a whole new way of working; improving staff productivity, promoting efficient decision making and delivering timely business reports. There is, however; a serious question to answer. What happens should any of these applications become unavailable? More to the point, how would the business react should key business users be unable to fulfil reporting requests for key management meetings when they require it?  While the introduction of self-service BI will provide instant access to the creation of management information reports, it will also cause instant support calls should the access to the data become unavailable. These are questions that are often overlooked when a business evaluates the need for self-service BI. But as I have written in other blog posts, the thirst for information is unquenchable once the business users have access to the data. When they are unable to access the information, you will be the first to know about it and will be expected to have a resolution to the downtime as soon as possible. The world of self-service BI is pushing reporting and analytical databases to the tier 1 application level for some of Coeo’s customers. A level that is traditionally associated with mission critical OLTP environments. There is recognition that by making BI readily available to the business user, provisions also need to be made to ensure that the solution is highly available so that there is minimal disruption to the business. This is where High Availability BI infrastructures provide a solution. As there is a convergence of technologies to support a self-service BI culture, there is also a convergence of technologies that need to be understood in order to provide the high availability architecture required to support the self-service BI infrastructure. While you may not be the individual that implements these components, understanding the concepts behind these components will empower you to have meaningful discussions with the right people should you put this infrastructure in place. There are 7 worlds that you will have to understand to successfully implement a highly available BI infrastructure   1.       Server/Virtualised server hardware/software 2.       DNS 3.       Network Load Balancing 4.       Active Directory 5.       Kerberos 6.       SharePoint 7.       SQL Server I have found myself over the last 6 months reaching out to knowledge that I learnt years ago when I studied for the Windows 2000 and 2003 (MCSE) Microsoft Certified System Engineer. (To the point that I am resuming my studies for the Windows Server 2008 equivalent to be up to date with newer technologies) This knowledge has proved very useful in the numerous engagements I have undertaken since being at Coeo, particularly when dealing with High Availability Infrastructures. As a result of running my session at SQLBits X and SQL Saturday in Dublin, the feedback I have received has been that many individuals desire to understand more of the concepts behind the first 6 “worlds” in the list above. Over the coming weeks, a series of blog posts will be put on this site to help understand the key concepts of each area as it pertains to a High Availability BI Infrastructure. Each post will not provide exhaustive coverage of the topic. For example DNS can be a book in its own right when you consider that there are so many different configuration options with Forward Lookup, Reverse Lookups, AD Integrated Zones and DNA forwarders to name some examples. What I want to do is share the pertinent points as it pertains to the BI infrastructure that you build so that you are equipped with the knowledge to have the right discussion when planning this infrastructure. Next, we will focus on the server infrastructure that will be required to support the High Availability BI Infrastructure, from both a physical box and virtualised perspective. Thanks   Chris

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  • Smarter, Faster, Cheaper: The Insurance Industry’s Dream

    - by Jenna Danko
    On June 3rd, I saw the Gaylord Resort Centre in Washington D.C. become the hub of C level executives and managers of insurance carriers for the IASA 2013 Conference.  Insurance Accounting/Regulation and Technology sessions took the focus, but there were plenty of tertiary sessions for career development, which complemented the overall strong networking side of the conference.  As an exhibitor, Oracle, along with several hundred other product providers, welcomed the opportunity to display and demonstrate our solutions and we were encouraged by hustle and bustle of the exhibition floor.  The IASA organizers had pre-arranged fast track tours whereby interested conference delegates could sign up for a series of like-themed presentations from Vendors, giving them a level of 'Speed Dating' introductions to possible solutions and services.  Oracle participated in a number of these, which were very well subscribed.  Clearly, the conference had a strong business focus; however, attendees saw technology as a key enabler to get their processes done smarter, faster and cheaper.  As we navigated through the exhibition, it became clear from the inquiries that came to us that insurance carriers are gravitating to a number of focus areas: Navigating the maze of upcoming regulatory reporting changes. For US carriers with European holdings, Solvency II carries a myriad of rules and reporting requirements. Alignment across the globe of the Own Risk and Solvency Assessment (ORSA) processes brings to the fore the National Insurance of Insurance commissioners' (NAIC) recent guidance manual publication. Doing more with less and to certainly expect more from technology for less dollars. The overall cost of IT, in particular hardware, has dropped in real terms (though the appetite for more has risen: more CPU, more RAM, more storage), but software has seen less change. Clearly, customers expect either to pay less or get a lot more from their software solutions for the same buck. Doing things smarter – A recognition that with the advance of technology to stand still no longer means you are technically going backwards. Technology and, in particular technology interactions with human business processes, has undergone incredible change over the past 5 years. Consumer usage (iPhones, etc.) has been at the forefront, but now at the Enterprise level ever more effective technology exploitation is beginning to take place. That data and, in particular gleaning knowledge from data, is refining and improving business processes.  Organizations are now consuming more data than ever before, and it is set to grow exponentially for some time to come.  Amassing large volumes of data is one thing, but effectively analyzing that data is another.  It is the results of such analysis that leads to improvements both in terms of insurance product offerings and the processes to support them. Regulatory Compliance, damned if you do and damned if you don’t! Clearly, around the globe at lot is changing from a regulatory perspective and it is evident that in terms of regulatory requirements, whilst there is a greater convergence across jurisdictions bringing uniformity, there is also a lot of work to be done in the next 5 years. Just like the big data, hidden behind effective regulatory compliance there often lies golden nuggets that can give competitive advantages. From Oracle's perspective, our Rating Engine, Billing, Document Management and Insurance Analytics solutions on display served to strike up good conversations and, as is always the case at conferences, it was a great opportunity to meet and speak with existing Oracle customers that we might not have otherwise caught up with for a while. Fortunately, I was able to catch up on a few sessions at the close of the Exhibition.  The speaker quality was high and the audience asked challenging, but pertinent, questions.  During Dr. Jackie Freiberg’s keynote “Bye Bye Business as Usual,” the author discussed 8 strategies to help leaders create a culture where teams consistently deliver innovative ideas by disrupting the status quo.  The very first strategy: Get wired for innovation.  Freiberg admitted that folks in the insurance and financial services industry understand and know innovation is important, but oftentimes they are slow adopters.  Today, technology and innovation go hand in hand. In speaking to delegates during and after the conference, a high degree of satisfaction could be measured from their positive comments of speaker sessions and the exhibitors. I suspect many will be back in 2014 with Indianapolis as the conference location. Did you attend the IASA Conference in Washington D.C.?  If so, I would love to hear your comments. Andrew Collins is the Director, Solvency II of Oracle Financial Services. He can be reached at andrew.collins AT oracle.com.

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  • 11gR2 11.2.0.3 Database Certified with E-Business Suie

    - by Elke Phelps (Oracle Development)
    The 11gR2 11.2.0.2 Database was certified with E-Business Suite (EBS) 11i and EBS 12 almost one year ago today.  I’m pleased to announce that 11.2.0.3, the second patchset for the 11gR2 Database is now certified. Be sure to review the interoperability notes for R11i and R12 for the most up-to-date requirements for deployment. This certification announcement is important as you plan upgrades to the technology stack for your environment. For additional upgrade direction, please refer to the recently published EBS upgrade recommendations article. Database support implications may also be reviewed in the database patching and support article. Oracle E-Business Suite Release 11i Prerequisites 11.5.10.2 + ATG PF.H RUP 6 and higher Certified Platforms Linux x86 (Oracle Linux 4, 5) Linux x86 (RHEL 4, 5) Linux x86 (SLES 10) Linux x86-64 (Oracle Linux 4, 5) -- Database-tier only Linux x86-64 (RHEL 4, 5) -- Database-tier only Linux x86-64 (SLES 10--Database-tier only) Oracle Solaris on SPARC (64-bit) (10) Oracle Solaris on x86-64 (64-bit) (10) -- Database-tier only Pending Platform Certifications Microsoft Windows Server (32-bit) Microsoft Windows Server (64-bit) HP-UX PA-RISC (64-bit) HP-UX Itanium IBM: Linux on System z  IBM AIX on Power Systems Oracle E-Business Suite Release 12 Prerequisites Oracle E-Business Suite Release 12.0.4 or later; or,Oracle E-Business Suite Release 12.1.1 or later Certified Platforms Linux x86 (Oracle Linux 4, 5) Linux x86 (RHEL 4, 5) Linux x86 (SLES 10) Linux x86-64 (Oracle Linux 4, 5) Linux x86-64 (RHEL 4, 5) Linux x86-64 (SLES 10) Oracle Solaris on SPARC (64-bit) (10) Oracle Solaris on x86-64 (64-bit) (10)  -- Database-tier only Pending Platform Certifications Microsoft Windows Server (32-bit) Microsoft Windows Server (64-bit) HP-UX PA-RISC (64-bit) IBM: Linux on System z IBM AIX on Power Systems HP-UX Itanium Database Feature and Option CertificationsThe following 11gR2 11.2.0.2 database options and features are supported for use: Advanced Compression Active Data Guard Advanced Security Option (ASO) / Advanced Networking Option (ANO) Database Vault  Database Partitioning Data Guard Redo Apply with Physical Standby Databases Native PL/SQL compilation Oracle Label Security (OLS) Real Application Clusters (RAC) Real Application Testing SecureFiles Virtual Private Database (VPD) Certification of the following database options and features is still underway: Transparent Data Encryption (TDE) Column Encryption 11gR2 version 11.2.0.3 Transparent Data Encryption (TDE) Tablespace Encryption 11gR2 version 11.2.0.3 About the pending certifications Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.     EBS 11i References Interoperability Notes - Oracle E-Business Suite Release 11i with Oracle Database 11g Release 2 (11.2.0) (Note 881505.1) Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 11i (Note 823586.1) Encrypting Oracle E-Business Suite Release 11i Network Traffic using Advanced Security Option and Advanced Networking Option (Note 391248.1) Using Transparent Data Encryption with Oracle E-Business Release 11i (Note 403294.1) Integrating Oracle E-Business Suite Release 11i with Oracle Database Vault 11gR2 (Note 1091086.1) Using Oracle E-Business Suite with a Split Configuration Database Tier on Oracle 11gR2 Version 11.2.0.1.0 (Note 946413.1) Export/Import Process for Oracle E-Business Suite Release 11i Database Instances Using Oracle Database 11g Release 1 or 2 (Note 557738.1) Database Initialization Parameters for Oracle Applications Release 11i (Note 216205.1) EBS 12 References Interoperability Notes - Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) (Note 1058763.1) Database Initialization Parameters for Oracle Applications Release 12 (Note 396009.1) Using Oracle 11g Release 2 Real Application Clusters with Oracle E-Business Suite Release 12 (Note 823587.1) Using Transparent Data Encryption with Oracle E-Business Suite Release 12 (Note 732764.1) Integrating Oracle E-Business Suite Release 12 with Oracle Database Vault 11gR2 (Note 1091083.1) Export/Import Process for Oracle E-Business Suite Release 12 Database Instances Using Oracle Database 11g Release 1 or 11g Release 2 (Note 741818.1) Enabling SSL in Oracle Applications Release 12 (Note 376700.1) Related Articles 11gR2 Database Certified with E-Business Suite 11i 11gR2 Database Certified with E-Business Suite 12 11gR2 11.2.0.2 Database Certified with E-Business Suite 12 Can E-Business Users Apply Database Patch Set Updates? On Apps Tier Patching and Support: A Primer for E-Business Suite Users On Database Patching and Support:  A Primer for E-Business Suite Users Quarterly E-Business Suite Upgrade Recommendations;  October 2011 Edition The preceding is intended to outline our general product direction.  It is intended for information purposes only, and may not be incorporated into any contract.   It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.  The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle.

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  • SQLAuthority News – Storing Data and Files in Cloud – Dropbox – Personal Technology Tip

    - by pinaldave
    I thought long and hard about doing a Personal Technology Tips series for this blog.  I have so many tips I’d like to share.  I am on my computer almost all day, every day, so I have a treasure trove of interesting tidbits I like to share if given the chance.  The only thing holding me back – which tip to share first?  The first tip obviously has the weight of seeming like the most important.  But this would mean choosing amongst my favorite tricks and shortcuts.  This is a hard task. Source: Dropbox.com My Dropbox I have finally decided, though, and have determined that the first Personal Technology Tip may not be the most secret or even trickier to master – in fact, it is probably the easiest.  My today’s Personal Technology Tip is Dropbox. I hope that all of you are nodding along in recognition right now.  If you do not use Dropbox, or have not even heard of it before, get on the internet and find their site.  You won’t be disappointed.  A quick recap for those in the dark: Dropbox is an online storage site with a lot of additional syncing and cloud-computing capabilities.  Now that we’ve covered the basics, let’s explore some of my favorite options in Dropbox. Collaborate with All The first thing I love about Dropbox is the ability it gives you to collaborate with others.  You can share files easily with other Dropbox users, and they can alter them, share them with you, all while keeping track of different versions in on easy place.  I’d like to see anyone try to accomplish that key idea – “easily” – using e-mail versions and multiple computers.  It’s even difficult to accomplish using a shared network. Afraid that this kind of ease looks too good to be true?  Afraid that maybe there isn’t enough storage space, or the user interface is confusing?  Think again.  There is plenty of space – you can get 2 GB with just a free account, and upgrades are inexpensive and go up to 100 GB of storage.  And the user interface is so easy that anyone can learn to use it. What I use Dropbox for I love Dropbox because I give a lot of presentations and often they are far from home.  I can keep my presentations on Dropbox and have easy access to them anywhere, without needing to have my whole computer with me.  This is just one small way that you can use Dropbox. You can sync your entire hard drive, or hard drives if you have multiple computers (home, work, office, shared), and you can set Dropbox to automatically sync files on a certain timeline, or whenever Dropbox notices that they’ve been changed. Why I love Dropbox Dropbox has plenty of storage, but 2 GB still has a hard time competing with the average desktop’s storage space.  So what if you want to sync most of your files, but only the ones you use the most and share between work and home, and not all your files (especially large files like pictures and videos)?  You can use selective sync to choose which files to sync. Above all, my favorite feature is LanSync.  Dropbox will search your Local Area Network (LAN) for new files and sync them to Dropbox, as well as downloading the new version to all the shared files across the network.  That means that if move around on different computers at work or at home, you will have the same version of the file every time.  Or, other users on the LAN will have access to the new version, which makes collaboration extremely easy. Ref: rzfeeser.com Dropbox has so many other features that I feel like I could create a Personal Technology Tips series devoted entirely to Dropbox.  I’m going to create a bullet list here to make things shorter, but I strongly encourage you to look further into these into options if it sounds like something you would use. Theft Recover Home Security File Hosting and Sharing Portable Dropbox Sync your iCal calendar Password Storage What is your favorite tool and why? I could go on and on, but I will end here.  In summary – I strongly encourage everyone to investigate Dropbox to see if it’s something they would find useful.  If you use Dropbox and know of a great feature I failed to mention, please share it with me, I’d love to hear how everyone uses this program. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology Tagged: Personal Technology

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  • JavaOne pictures and Community Commentary on JCP Awards

    - by heathervc
    We posted some pictures from JCP related events at JavaOne 2012 on the JCP Facebook page today.  The 2012 JCP Program Award winners and some of the nominees responded to the community recognition of their achievements during some of the JCP events last week.     “Our job on the EC is to balance the need of innovation – so we don’t standardize too early, or too late. We try to find that sweet spot that makes innovation and standardization work together, and not against each other.”- Ben Evans, CEO of jClarity and Executive Committee (EC) representative of the London Java Community, 2012 JCP Member/Participant of the Year Winner“SouJava has been evangelizing the Java platform, promoting the Java ecosystem in Brazil, and contributing to JSRs for several years. It’s very gratifying to have our work recognized, on behalf of many developers and Java User Groups around the world. This really is the work of a large group of people, represented by the few that can be here tonight.”- Michael Santos, representative of SouJava, 2012 JCP Member/Participant of the Year Winner "In the last years Credit Suisse has contributed to the development of Java EE specifications through participation in many customer advisory boards, through statements of requirements for extensions to the core Java related products in use, and active participation in JSRs. Winning the JCP Outstanding Spec Lead Award 2012 is very encouraging for our engagement and also demonstrates the level of expertise and commitment to drive the evolution of Java. Victor Grazi is happy and honored to receive this award." - Susanne Cech Previtali, Executive Committee (EC) representative of Credit Suisse, accepting award for 2012 JCP Outstanding Spec Lead Winner "Managing a JSR is difficult. There are so many decisions to be made and so many good and varied opinions, you never really know if you have decided correctly. The key to success is transparency and collaboration. I am truly humbled by receiving this award, there are so many other active JSRs.” Victor added that going forward in the JCP EC, they would like to simplify and open the process of participation – being addressed in the JCP.Next initiative of the JCP EC. "We would also like to encourage the engagement of universities, professors and students – as an important part of the Java community. While innovation is the lifeblood of our community and industry, without strong standards and compatibility requirements, we all end up in a maze of technology where everything is slightly different and doesn’t quite work with everything else." Victo Grazi, Executive Committee (EC) representative of Credit Suisse, 2012 JCP Outstanding Spec Lead Winner“I am very pleased, of course, to accept this award, but the credit really should go to all of those who have participated in the work of the JCP, while pushing for changes in the way it operates.  JCP.Next represents three JSRs. The first two are done, but the final step, JSR 358, is the complicated one, and it will bring in the lawyers. Just to give you an idea of what we’re dealing with, it affects licensing, intellectual property, patents, implementations not based on the Reference Implementation (RI), the role of the RI, compatibility policy, possible changes to the Technical Compatibility Kit (TCK), transparency, where do individuals fit in, open source, and more.”- Patrick Curran, JCP Chair, Spec Lead on JCP.Next JSRs (JSR 348, JSR 355 and JSR 358), 2012 JCP Most Significant JSR Winner“I’m especially glad to see the JCP community recognize JCP.Next for its importance. The governance work it represents is KEY to moving the Java platform forward and the success of the technology.”- John Rizzo, Executive Committee (EC) representative of Aplix Corporation, JSR Expert Group Member “I am deeply honored to be nominated. I had the privilege to receive two awards on behalf of Expert Groups and Spec Leads two years ago. But this time, I am nominated personally, which values my own contribution to the JCP, and of course, participation in JSRs and the EC work. I’m a fan of Agile Principles and Values Working. Being an Agile Coach and Consultant, I use it for some of the biggest EC Member companies and projects. It fuels my ability to help the JCP become more agile, lean and transparent as part of the JCP.Next effort.” - Werner Keil, Individual Executive Committee (EC) Member, a 2012 JCP Member/Participant of the Year Nominee, JSR Expert Group Member“The JCP ever has been some kind of institution for me,” Markus said. “If in technical doubt, I go there, look for the specifications of the implementation I work with at the moment and verify what I had observed. Since the beginning of my Java journey more than 12 years back now, I always had a strong relationship with the JCP. Shaping the future of a technology by joining the JCP – giving feedback and contributing to the road ahead through individual JSRs – that brings you to a whole new level.”Calling himself, “the new kid on the block,” he explained that for years he was afraid to join the JCP and contribute. But in reality, “Every single one of the big names I meet from the different Expert Groups is a nice person. People you can actually work with,” he says. “And nobody blames you for things you don't know. As long as you are committed and bring what is worth the most: passion, experiences and the desire to make a difference.” - Markus Eisele, a 2012 JCP Member of the Year Nominee, JSR Expert Group MemberCongratulations again to all of the nominees and winners of the JCP Program Awards.  Next year, we will add another award for the group of JUG members (not an entire JUG) that makes the best contribution to the Adopt-a-JSR program.  Let us know if you have other suggestions or improvements.

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  • Backpacks and Booth Paint: TechEd 2012

    - by The Un-T Guy
    Arriving in the parking lot of the Orange County Convention Center, I immediately knew I was in the right place. As far as the eye could see, the acres of asphalt were awash in backpacks, quirky (to be kind) outfits, and bad haircuts. This was the place. This was Microsoft Mecca v2012 for geeks and nerds, the Central Florida event of the year, a gathering of high tech professionals whose skills I both greatly respect and, frankly, fear a little. I was wholly and completely out of element, a dork in a vast sea of geek jumbo. It like was wearing dockers and a golf shirt walking into a RenFaire, but one with really crappy costumes and no turkey legs...save those attached to some of the attendees. Of course the corporate whores...errrr, vendors were in place, ready to parlay the convention's fre-nerd-ic energy into millions of dollars by convincing the big-brained and under-sexed in the crowd (i.e., virtually all of them...present company excluded, of course) that their product or service was the only thing standing between them and professional success, industry fame, and clear skin. "With KramTech 2012," they seemed to scream, "you will be THE ROCK STAR of your company's IT department!" As car shows and tattoo parlors learned long ago, Tech companies seem to believe that the best way to attract the attention of this crowd is through the hint of the promise of sex. They recruit and deploy an army of "sales reps" whose primary qualifications appear to be long hair, short skirts, high heels, and a vagina. Unlike their distant cousins in the car and body art industries, however, this sub-species of booth paint (semi-gloss decoration that adds nothing to the substance of the product) seems torn between committing to being all-out sex objects and recognition that they are in the presence of intelligent, discerning people. People who are smart enough to know exactly what these vendors are doing. Also unlike their distant car show and tattoo shop cousins, these young women (what…are there no gay tech professionals who could use some eye candy?) seem to realize that while IT remains a male-dominated field, there are ever-increasing numbers of intelligent, capable, strong professional women – women who’ve battled to make it in this field through hard work and work performance rather than a hard body and performing after work. This is not to say that all of the young female sales reps are there only because of their physical attributes. Many are competent, intelligent, and driven -- not to mention attractive. They're working hard on the front lines of delivering the next generation of technology. The distinction is pretty clear, however, between these young professionals and the booth paint. The former enthusiastically deliver credible information about the products they’re hawking. The latter are positioned in the aisles, uncomfortably avoiding eye contact as they struggle to operate the badge readers. Surprisingly, not all of the women in attendance seemed to object to the objectification of their younger sisters. One IT professional woman who came of age in the industry (mostly in IT marketing) said, “I have no problem with it. I was a ‘booth babe’ for years and it doesn’t bother me at all.” Others, however, weren’t quite so gracious. One woman I spoke with, an IT manager from Cheyenne, Wyoming, said it was demeaning and frankly, as more and more women grow into IT management positions, not a great marketing idea. “Using these young women is, to me, no different than vendors giving out t-shirts to attract attention. It’s sad because it’s still hard for a woman to be respected in the IT field and this just perpetuates the outdated notion that IT is a male-dominated field.” She went on to say that decisions by vendors to employ these young women in this “inappropriate way” could impact her purchasing decisions. “I might be swayed toward a vendor who has women on staff who are intelligent and dynamic rather than the vendors who use the ‘decoration’ girls.” So in many ways, the IT industry is no different than most other industries as it struggles to maximize performance by finding and developing talent – all of the talent, not just the 50% with a penis. Women in IT, like their brethren, struggle to find their niche in the field, to grow professionally, and reach for the brass ring, struggling to overcome obstacles as they climb the mountain of professional success in a never-ending cycle of economic uncertainty. But as (generally) well-educated and highly-trained professionals, they are probably better positioned than those in many other industries. Beside, they’ve got one other advantage over their non-IT counterparts as they attempt their ascent to the summit: They’ve already got the backpacks.

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  • EU Digital Agenda scores 85/100

    - by trond-arne.undheim
    If the Digital Agenda was a bottle of wine and I were wine critic Robert Parker, I would say the Digital Agenda has "a great bouquet, many good elements, with astringent, dry and puckering mouth feel that will not please everyone, but still displaying some finesse. A somewhat controlled effort with no surprises and a few noticeable flaws in the delivery. Noticeably shorter aftertaste than advertised by the producers. Score: 85/100. Enjoy now". The EU Digital Agenda states that "standards are vital for interoperability" and has a whole chapter on interoperability and standards. With this strong emphasis, there is hope the EU's outdated standardization system finally is headed for reform. It has been 23 years since the legal framework of standardisation was completed by Council Decision 87/95/EEC8 in the Information and Communications Technology (ICT) sector. Standardization is market driven. For several decades the IT industry has been developing standards and specifications in global open standards development organisations (fora/consortia), many of which have transparency procedures and practices far superior to the European Standards Organizations. The Digital Agenda rightly states: "reflecting the rise and growing importance of ICT standards developed by certain global fora and consortia". Some fora/consortia, of course, are distorted, influenced by single vendors, have poor track record, and need constant vigilance, but they are the minority. Therefore, the recognition needs to be accompanied by eligibility criteria focused on openness. Will the EU reform its ICT standardization by the end of 2010? Possibly, and only if DG Enterprise takes on board that Information and Communications Technologies (ICTs) have driven half of the productivity growth in Europe over the past 15 years, a prominent fact in the EU's excellent Digital Competitiveness report 2010 published on Monday 17 May. It is ok to single out the ICT sector. It simply is the most important sector right now as it fuels growth in all other sectors. Let's not wait for the entire standardization package which may take another few years. Europe does not have time. The Digital Agenda is an umbrella strategy with deliveries from a host of actors across the Commission. For instance, the EU promises to issue "guidance on transparent ex-ante disclosure rules for essential intellectual property rights and licensing terms and conditions in the context of standard setting", by 2011 in the Horisontal Guidelines now out for public consultation by DG COMP and to some extent by DG ENTR's standardization policy reform. This is important. The EU will issue procurement guidance as interoperability frameworks are put into practice. This is a joint responsibility of several DGs, and is likely to suffer coordination problems, controversy and delays. We have seen plenty of the latter already and I have commented on the Commission's own interoperability elsewhere, with mixed luck. :( Yesterday, I watched the cartoonesque Korean western film The Good, the Bad and the Weird. In the movie (and I meant in the movie only), a bandit, a thief, and a bounty hunter, all excellent at whatever they do, fight for a treasure map. Whether that is a good analogy for the situation within the Commission, others are better judges of than I. However, as a movie fanatic, I still await the final shoot-out, and, as in the film, the only certainty is that "life is about chasing and being chased". The missed opportunity (in this case not following up the push from Member States to better define open standards based interoperability) is a casualty of the chaos ensued in the European Wild West (and I mean that in the most endearing sense, and my excuses beforehand to actors who possibly justifiably cannot bear being compared to fictional movie characters). Instead of exposing the ongoing fight, the EU opted for the legalistic use of the term "standards" throughout the document. This is a term that--to the EU-- excludes most standards used by the IT industry world wide. So, while it, for a moment, meant "weapon down", it will not lead to lasting peace. The Digital Agenda calls for the Member States to "Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013". This is a far cry from the actual Ministerial Declarations which called upon the Commission to help them with this implementation by recognizing and further defining open standards based interoperability. Unless there is more forthcoming from the Commission, the market's judgement will be: you simply fall short. Generally, I think the EU focus now should be "from policy to practice" and the Digital Agenda does indeed stop short of tackling some highly practical issues. There is need for progress beyond the Digital Agenda. Here are some suggestions that would help Europe re-take global leadership on openness, public sector reform, and economic growth: A strong European software strategy centred around open standards based interoperability by 2011. An ambitious new eCommission strategy for 2011-15 focused on migration to open standards by 2015. Aligning the IT portfolio across the Commission into one Digital Agenda DG by 2012. Focusing all best practice exchange in eGovernment on one social networking site, epractice.eu (full disclosure: I had a role in getting that site up and running) Prioritizing public sector needs in global standardization over European standardization by 2014.

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  • Oracle Social Network Developer Challenge: Bezzotech

    - by Kellsey Ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. I’ve covered all the entries we had for the Oracle Social Network Developer Challenge, the winners, Dimitri and Martin, HarQen, TEAM Informatics and John Sim from Fishbowl Solutions, and today, I’m giving you bonus coverage. Friend of the ‘Lab, Bex Huff (@bex) from Bezzotech (@bezzotech), had an interesting OpenWorld. He rebounded from an allergic reaction to finish his entry, Honey Badger, only to have his other OpenWorld commitments make him unable to present his work. Still, he did a bunch of work, and I want to make sure everyone knows about the Honey Badger. If you’re wondering about the name, it’s a meme; “honey badger don’t care.” Bex tackled a common problem with social tools by adding game mechanics to create an incentive for people to keep their profiles updated. He used a Hot-or-Not style comparison app that poses expertise questions and awards a badge to the winner. Questions are based on whatever attributes the business wants to emphasize. The goal is to find the mavens in an organization, give them praise and recognition, ideally creating incentive for everyone to raise their games. In his own words: There is a real information quality problem in social networks. In last year’s keynote, Larry Elison demonstrated how to use the social network to track down resources that have the skill sets needed for specific projects. But how well would that work in real life? People usually update that information with the basic profile information, but they rarely update their profiles with latest news items, projects, customers, or skills. It’s a pain. Or, put another way, when was the last time you updated your LinkedIn profile? Enter the Honey Badger! This is a example of a comparator app that gamifies the way people keep their profiles updated, which ensures higher quality data in the social network. An administrator comes up with a series of important questions: Who is a better communicator? Who is a better Java programmer? Who is a better team player? And people would have a space in their profile to give a justification as to why they have these skills. The second part of the app is the comparator. It randomly shows two people, their names, and their justification for why they have these skills. You will click on one of them to “vote” for them, then on the next page you will see the results from the previous match, and get 2 new people to vote on. Anybody with a winning score wins a “Honey Badge” to be displayed on their profile page, which proudly states that their peers agree that this person has those skills. Once a badge is won, it will be jealously guarded. The longer your go without updating your profile, the more likely it is that you will lose your badge. This “loss aversion” is well known in psychology, and is a strong incentive for people to keep their profiles up to date. If a user sees their rank drop from 90% to 60%, they will find the time to update their justification! Unfortunately, during the hackathon we were not allowed to modify the schema to allow for additional fields such as “justification.” So this hack is limited to just the one basic question: who is the bigger Honey Badger? Here are some shots of the Honey Badger application: #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } Thanks to Bex and everyone for participating in our challenge. Despite very little time to promote this event, we had a great turnout and creative and useful entries. The amount of work required to put together these final entries was significant, especially during a conference, and the judges and all of us involved were impressed at how much work everyone was able to do. Congrats to everyone, pat yourselves on the back. Stay tuned if you’re interested in challenges like these. We’ll likely be running similar events in the not-so-distant future.

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  • Mixed Emotions: Humans React to Natural Language Computer

    - by Applications User Experience
    There was a big event in Silicon Valley on Tuesday, November 15. Watson, the natural language computer developed at IBM Watson Research Center in Yorktown Heights, New York, and its inventor and principal research investigator, David Ferrucci, were guests at the Computer History Museum in Mountain View, California for another round of the television game Jeopardy. You may have read about or watched on YouTube how Watson beat Ken Jennings and Brad Rutter, two top Jeopardy competitors, last February. This time, Watson swept the floor with two Silicon Valley high-achievers, one a venture capitalist with a background  in math, computer engineering, and physics, and the other a technology and finance writer well-versed in all aspects of culture and humanities. Watson is the product of the DeepQA research project, which attempts to create an artificially intelligent computing system through advances in natural language processing (NLP), among other technologies. NLP is a computing strategy that seeks to provide answers by processing large amounts of unstructured data contained in multiple large domains of human knowledge. There are several ways to perform NLP, but one way to start is by recognizing key words, then processing  contextual  cues associated with the keyword concepts so that you get many more “smart” (that is, human-like) deductions,  rather than a series of “dumb” matches.  Jeopardy questions often require more than key word matching to get the correct answer; typically several pieces of information put together, often from vastly different categories, to come up with a satisfactory word string solution that can be rephrased as a question.  Smarter than your average search engine, but is it as smart as a human? Watson was especially fast at descrambling mixed-up state capital names, and recalling and pairing movie titles where one started and the other ended in the same word (e.g., Billion Dollar Baby Boom, where both titles used the word Baby). David said they had basically removed the variable of how fast Watson hit the buzzer compared to human contestants, but frustration frequently appeared on the faces of the contestants beaten to the punch by Watson. David explained that top Jeopardy winners like Jennings achieved their success with a similar strategy, timing their buzz to the end of the reading of the clue,  and “running the board”, being first to respond on about 60% of the clues.  Similar results for Watson. It made sense that Watson would be good at the technical and scientific stuff, so I figured the venture capitalist was toast. But I thought for sure Watson would lose to the writer in categories such as pop culture, wines and foods, and other humanities. Surprisingly, it held its own. I was amazed it could recognize a word definition of a syllogism in the category of philosophy. So what was the audience reaction to all of this? We started out expecting our formidable human contestants to easily run some of their categories; however, they started off on the wrong foot with the state capitals which Watson could unscramble so efficiently. By the end of the first round, contestants and the audience were feeling a little bit, well, …. deflated. Watson was winning by about $13,000, and the humans had gone into negative dollars. The IBM host said he was going to “slow Watson down a bit,” and the humans came back with respectable scores in Double Jeopardy. This was partially thanks to a very sympathetic audience (and host, also a human) providing “group-think” on many questions, especially baseball ‘s most valuable players, which by the way, couldn’t have been hard because even I knew them.  Yes, that’s right, the humans cheated. Since Watson could speak but not hear us (it didn’t have speech recognition capability), it was probably unaware of this. In Final Jeopardy, the single question had to do with law. I was sure Watson would blow this one, but all contestants were able to answer correctly about a copyright law. In a career devoted to making computers more helpful to people, I think I may have seen how a computer can do too much. I’m not sure I’d want to work side-by-side with a Watson doing my job. Certainly listening and empathy are important traits we humans still have over Watson.  While there was great enthusiasm in the packed room of computer scientists and their friends for this standing-room-only show, I think it made several of us uneasy (especially the poor human contestants whose egos were soundly bashed in the first round). This computer system, by the way , only took 4 years to program. David Ferrucci mentioned several practical uses for Watson, including medical diagnoses and legal strategies. Are you “the expert” in your job? Imagine NLP computing on an Oracle database.   This may be the user interface of the future to enable users to better process big data. How do you think you’d like it? Postscript: There were three little boys sitting in front of me in the very first row. They looked, how shall I say it, … unimpressed!

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