How important is ticket/bug format?
- by Fedyashev Nikita
I've heard many Flame wars about ticket's format:
how important is it
how it has to be structured
what parts has it contain
Sometimes, that looks like people want to force other team members to adopt his format, even if it is very similar:
steps to reproduce
what I see
what I have to see
explanation
Or something like this.
Usually they don't offer to change add/delete some section from the ticket, but more like change one's section name, or position.
What do you think about it?
How to find the best solution(if exists...) and common sense?