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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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  • Google I/O 2011: Building Web Apps for Google TV

    Google I/O 2011: Building Web Apps for Google TV Chris Wilson, Daniels Lee Learn about the Google TV platform and the opportunity to build web apps for the platform using HTML5 or Flash. Session includes an overview of the platform, best practices, demos, and a discussion about the opportunities for developers to build killer apps for Google TV. From: GoogleDevelopers Views: 4653 17 ratings Time: 56:40 More in Science & Technology

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  • Oracle Linux and Oracle VM pricing guide

    - by wcoekaer
    A few days ago someone showed me a pricing guide from a Linux vendor and I was a bit surprised at the complexity of it. Especially when you look at larger servers (4 or 8 sockets) and when adding virtual machine use into the mix. I think we have a very compelling and simple pricing model for both Oracle Linux and Oracle VM. Let me see if I can explain it in 1 page, not 10 pages. This pricing information is publicly available on the Oracle store, I am using the current public list prices. Also keep in mind that this is for customers using non-oracle x86 servers. When a customer purchases an Oracle x86 server, the annual systems support includes full use (all you can eat) of Oracle Linux, Oracle VM and Oracle Solaris (no matter how many VMs you run on that server, in case you deploy guests on a hypervisor). This support level is the equivalent of premier support in the list below. Let's start with Oracle VM (x86) : Oracle VM support subscriptions are per physical server on which you deploy the Oracle VM Server product. (1) Oracle VM Premier Limited - 1- or 2 socket server : $599 per server per year (2) Oracle VM Premier - more than 2 socket server (4, or 8 or whatever more) : $1199 per server per year The above includes the use of Oracle VM Manager and Oracle Enterprise Manager Cloud Control's Virtualization management pack (including self service cloud portal, etc..) 24x7 support, access to bugfixes, updates and new releases. It also includes all options, live migrate, dynamic resource scheduling, high availability, dynamic power management, etc If you want to play with the product, or even use the product without access to support services, the product is freely downloadable from edelivery. Next, Oracle Linux : Oracle Linux support subscriptions are per physical server. If you plan to run Oracle Linux as a guest on Oracle VM, VMWare or Hyper-v, you only have to pay for a single subscription per system, we do not charge per guest or per number of guests. In other words, you can run any number of Oracle Linux guests per physical server and count it as just a single subscription. (1) Oracle Linux Network Support - any number of sockets per server : $119 per server per year Network support does not offer support services. It provides access to the Unbreakable Linux Network and also offers full indemnification for Oracle Linux. (2) Oracle Linux Basic Limited Support - 1- or 2 socket servers : $499 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management. It includes ocfs2 as a clustered filesystem. (3) Oracle Linux Basic Support - more than 2 socket server (4, or 8 or more) : $1199 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management. It includes ocfs2 as a clustered filesystem (4) Oracle Linux Premier Limited Support - 1- or 2 socket servers : $1399 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management, XFS filesystem support. It also offers Oracle Lifetime support, backporting of patches for critical customers in previous versions of package and ksplice zero-downtime updates. (5) Oracle Linux Premier Support - more than 2 socket servers : $2299 per server per year This subscription provides 24x7 support services, access to the Unbreakable Linux Network and the Oracle Support portal, indemnification, use of Oracle Clusterware for Linux HA and use of Oracle Enterprise Manager Cloud control for Linux OS management, XFS filesystem support. It also offers Oracle Lifetime support, backporting of patches for critical customers in previous versions of package and ksplice zero-downtime updates. (6) Freely available Oracle Linux - any number of sockets You can freely download Oracle Linux, install it on any number of servers and use it for any reason, without support, without right to use of these extra features like Oracle Clusterware or ksplice, without indemnification. However, you do have full access to all errata as well. Need support? then use options (1)..(5) So that's it. Count number of 2 socket boxes, more than 2 socket boxes, decide on basic or premier support level and you are done. You don't have to worry about different levels based on how many virtual instance you deploy or want to deploy. A very simple menu of choices. We offer, inclusive, Linux OS clusterware, Linux OS Management, provisioning and monitoring, cluster filesystem (ocfs), high performance filesystem (xfs), dtrace, ksplice, ofed (infiniband stack for high performance networking). No separate add-on menus. NOTE : socket/cpu can have any number of cores. So whether you have a 4,6,8,10 or 12 core CPU doesn't matter, we count the number of physical CPUs.

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  • SQLCruise Alaska was Amazing

    - by AllenMWhite
    You'd think that providing in-depth SQL Server training on a cruise ship would be an excuse for a vacation disguised as a business trip, but you'd be wrong. This past week I traveled with the founders of SQLCruise, Tim Ford and Brent Ozar , along with other top professionals in the SQL Server world - Jeremiah Peschka , Kendra Little , Kevin Kline and Robert Davis - and me. The week began with Brent presenting a session on Plan Cache Analysis, which I plan to start using very soon. After Brent, Kevin...(read more)

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  • SQLCruise Alaska was Amazing

    - by AllenMWhite
    You'd think that providing in-depth SQL Server training on a cruise ship would be an excuse for a vacation disguised as a business trip, but you'd be wrong. This past week I traveled with the founders of SQLCruise, Tim Ford and Brent Ozar , along with other top professionals in the SQL Server world - Jeremiah Peschka , Kendra Little , Kevin Kline and Robert Davis - and me. The week began with Brent presenting a session on Plan Cache Analysis, which I plan to start using very soon. After Brent, Kevin...(read more)

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  • Google I/O 2011: Optimizing Android Apps with Google Analytics

    Google I/O 2011: Optimizing Android Apps with Google Analytics Nick Mihailovski, Philip Mui, Jim Cotugno Thousands of apps have taken advantage of Google Analytics' native Android tracking capabilities to improve the adoption and usability of Andriod Apps. This session covers best practices for tracking apps on mobile, TV and other devices. We'll also show you how to gain actionable insights from new tracking and reporting capabilities. From: GoogleDevelopers Views: 6819 34 ratings Time: 47:40 More in Science & Technology

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  • The Breakpoint Ep 3: The Sourcemap Spectacular with Paul Irish and Addy Osmani

    The Breakpoint Ep 3: The Sourcemap Spectacular with Paul Irish and Addy Osmani Ask and vote for questions at goo.gl Take Coffeescript to Javascript to Minified and all the way back with source maps. In addition to a new Coffeescript sourcemap workflow, we'll cover the latest sourcemap updates so you can understand how to dramatically improve your debugging experience. Finally, Paul and Addy will be joined by special guest—Yeoman core contributor Sindre Sorhus—to discuss what big new changes are coming to the project. From: GoogleDevelopers Views: 0 0 ratings Time: 01:00:00 More in Science & Technology

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  • ODUG lands DotNetNuke guru Nik Kalyani as a speaker

    - by Brian Scarbeau
    If you are in the Orlando, FL area during the first week of May then you should head over to the Orlando DotNetNuke user group meeting. Nik Kalyani will be the speaker and you will learn a great deal from him. DotNetNuke Module Development with the MVP Pattern This session focuses on introducing attendees to the Model-View-Presenter pattern, support for which was recently introduced in the DotNetNuke Core. We'll start with a quick overview of the pattern, compare it to MVC, and then dive right into code. We will start with fundamentals and then develop a full-featured module using this pattern. In order to do justice to the pattern, we will use ASP.NET WebForms controls minimally and implement most of the UI using jQuery plug-ins. Finally, to increase audience participation (both present at the meeting and remote), we will use a hackathon-style model and allow anybody, anywhere to follow along with the presentation and code their own MVP-based solution that they can share online during or after the session. A URL with full instructions for the hackathon will be posted online a few days prior to the meeting. About Our Speaker Nik Kalyani is Co-founder and Strategic Advisor for DotNetNuke Corp., the company that manages the DotNetNuke Open Source project. Kalyani is also Founder and CEO of HyperCrunch. He is a technology entrepreneur with over 18 years of experience in the software industry. He is irrationally exuberant about technology, especially if it has anything to do with the Internet. HyperCrunch is his latest startup business that builds on his knowledge and experience from prior startups, two of them venture-funded. Kalyani is a creative tinkerer perpetually interested in looking around the corner and figuring out new and interesting ways to make the world a better place. An experienced web developer, he finds the business strategy and marketing aspects of the software business more exciting than writing code. When he does create software, his primary expertise is in creating products with compelling user experiences. Kalyani is most proficient with Microsoft technologies, but has no religious fanaticism about them. Kalyani has a bachelor’s degree in computer science from Western Michigan University. He is a frequent speaker at technology conferences and user group meetings. He lives in Mountain View, California with his wife and daughters. He blogs at http://www.kalyani.com and is @techbubble on Twitter.

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  • No Downtime Siebel Migration with Oracle GoldenGate iDemo Recording

    - by user491905
    Hi everyone,Thank you very much for attending today's OGG Siebel Migration iDemo.Here is the recording link for today's iDemo session:No Downtime Siebel Migration with Oracle GoldenGate24 June 2011, 2:01 pm Sydney Time  , 53 minshttps://oracleevents.webex.com/oracleevents/lsr.php?AT=pb&SP=EC&rID=62965277&rKey=928dbcbb49cafc64In the near future, I'll put all recording links, presentations, and iDemo On Demand demos in a list so it'll be easier for you to access.

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  • Perforce: Best diff editor on Linux ?

    - by shan23
    I'm looking for a Linux based diff viewer/editor for Perforce, which would allow me to retain my VIM editing shortcuts, at the same time having the navigational advantages of a diff editor (goto next/previous edit, view old and new side by side). I have a very good Windows diff viewer(BC3), so please don't suggest anything for Windows. If that editor doesn't require X server (i.e it can be used from cmd line in a putty session), that would be ideal !!

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  • Google I/O 2012 - Storing Data in Google Apps Script

    Google I/O 2012 - Storing Data in Google Apps Script Drew Csillag This session covers the different ways in which developers can store data when using Google Script. We'll break things down by use case, and then show examples of how to use the different options: spreadsheet, Script/User Properties, JDBC connector, and distribution. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 24 1 ratings Time: 41:48 More in Science & Technology

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  • CodeStock 2012 Review: Michael Eaton( @mjeaton ) - 3 Simple Things for Increased Productivity

    3 Simple Things for Increased ProductivitySpeaker: Michael EatonTwitter: @mjeatonBlog: http://mjeaton.net/blog This was the first time I had seen Michael Eaton speak but have hear a lot of really good things about his speaking abilities. Needless to say I was really looking forward to his session. He basically addressed the topic of distractions and how they can decrease or increase your productivity as a developer. He makes the case that in order to become more productive you must block/limit all distractions. For example, he covered his top distractions as a developer. Top Distractions Social Media(Twitter, Reddit, Facebook) Wiki sites Phone Email Video Games Coworkers, Friends, Family Michael stated that he uses various types of music to help him block out these distractions in order for him to get into his coding zone. While he states that music works for him, he also notes that he knows of others that cannot really work with music. I have to say I am in the latter group because I require a quiet environment in order to work. A few session attendees also recommended listening to really loud white noise or music in another language other than your own. This allows for less focus to be placed on words being sung compared to the rhythmic beats being played. I have to say that I have not tried these suggestions yet but will in the near future. However, distractions can be very beneficial to productivity in that they give your mind a chance to relax and not think about the issues at hand. He spoke highly of taking vacations, and setting boundaries at work so that develops prevent the problem of burnout. One way he suggested that developer’s combat distractions is to use the Pomodoro technique. In his example he selects one task to do for 20 minutes and he can only do that task during that time. He ignores all other distractions until this task or time limit is complete. After it is completed he allows himself to relax and distract himself for another 5- 10 minutes before his next Pomodoro. This allows him to stay completely focused on a task and when the time is up he can then focus on other things.

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  • Google Compute Engine Office Hours: August 22, 2012

    Google Compute Engine Office Hours: August 22, 2012 Office hours with the Google Compute Engine Team on August 22, 2012. The slides can be viewed here: goo.gl The tech talk portion of this session was about OAuth and Service Accounts, an area which the Google Compute Engine team has done a great job simplifying. From: GoogleDevelopers Views: 80 7 ratings Time: 52:42 More in Science & Technology

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  • CISDI Cloud - Industrial Cloud Computing Platform based on Oracle Products

    - by Wenyu Duan
    In today's era, Cloud Computing is becoming integral to the vision and corporate strategy of leading organizations and is often seen as a key business driver to achieve growth and innovation. Headquartered in Chongqing, China, CISDI Engineering Co., Ltd. is a large state-owned engineering company, offering consulting, engineering design, EPC contracting, and equipment integration services to steel producers all over the world. With over 50 years of experience, CISDI offers quality services for every aspect of production for projects in the metal industry and the company has evolved into a leading international engineering service group with 18 subsidiaries providing complete lifecycle for E&C projects. CISDI group delegation led by Mr. Zhaohui Yu, CEO of CISDI Group, Mr. Zhiyou Li, CEO of CISDI Info, Mr. Qing Peng, CTO of CISDI Info and Mr. Xin Xiao, Head of CISDI Info's R&D joined Oracle OpenWorld 2012 and presented a very impressive cloud initiative case in their session titled “E&C Industry Solution in CISDI Cloud - An Industrial Cloud Computing Platform Based on Oracle Products”. CISDI group plans to expand through three phases in the construction of its cloud computing platform: first, it will relocate its existing technologies to Oracle systems, along with establishing private cloud for CISDI; secondly, it will gradually provide mixed cloud services for its subsidiaries and partners; and finally it plans to launch an industrial cloud with a highly mature, secure and scalable environment providing cloud services for customers in the engineering construction and steel industries, among others. “CISDI Cloud” will become the growth engine for the organization to expand its global reach through online services and achieving the strategic objective of being the preferred choice of E&C companies worldwide. The new cloud computing platform is designed to provide access to the shared computing resources pool in a self-service, dynamic, elastic and measurable way. It’s flexible and scalable grid structure can support elastic expansion and sustainable growth, and can bring significant benefits in speed, agility and efficiency. Further, the platform can greatly cut down deployment and maintenance costs. CISDI delegation highlighted these points as the key reasons why the group decided to have a strategic collaboration with Oracle for building this world class industrial cloud - - Oracle’s strategy: Open, Complete and Integrated - Oracle as the only company who can provide engineered system, with complete product chain of hardware and software - Exadata, Exalogic, EM 12c to provide solid foundation for "CISDI Cloud" The cloud blueprint and advanced architecture for industrial cloud computing platform presented in the session shows how Oracle products and technologies together with industrial applications from CISDI can provide end-end portfolio of E&C industry services in cloud. CISDI group was recognized for business leadership and innovative solutions and was presented with Engineering and Construction Industry Excellence Award during Oracle OpenWorld.

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  • Going For Gold: AngloGold Ashanti and Oracle Spatial 11g

    - by stephen.garth
    Last chance - Register Now for Free Webinar Date and Time: Thursday May 6 at 11:00am PDT (2:00pm EDT) Check out this 1-hour Directions Media webinar to learn how the world's 3rd largest gold miner has implemented a unique geospatial data infrastructure based on Oracle Spatial 11g to streamline their business processes for gold exploration. Terry Harbort, Exploration Systems Architect with AngloGold Ashanti, will provide insights into the company's use of Oracle Spatial 11g GeoRaster, 3D visualization techniques, Real Application Clusters, and more. The presentation is followed by a live Q&A session. Register Here

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  • Google I/O 2012 - The Sensitive Side of Android

    Google I/O 2012 - The Sensitive Side of Android Tony Chan, Ankur Kotwal , Tim Bray, Tony Chan Android has a sensitive side. In this session, we will call out all the Android sensors: accelerometer, gyroscope, light, and more. We'll cover best practices for handling sensor data, with special focus on balancing battery life and usability. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 2157 35 ratings Time: 56:06 More in Science & Technology

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  • SQL Relay - G is for GO

    - by fatherjack
    At the SQL Relay event last week all the UK user group leaders did a combined session - The A to Z of SQL - where we all took two letters of the alphabet and gave a 2 minute (it was strictly timed) talk on something SQL related beginning with those letters. It was quite a riot working through 26 different talks in an hour with 25 speaker handovers and the associated switches between SSMS and the slide deck. As a speaker I thoroughly enjoyed it and i hoe we informed as much as  we entertained the...(read more)

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  • VirtualBox

    - by DesigningCode
    I was wanting to play around with something in a VM the other day.  I was curious what was available for free, if anything, for windows.   I quickly came across Virtual Box  ( http://www.virtualbox.org/ ).   Downloaded, Installed. No Problem!  Works really nicely.   It was commercial software (by sun (now oracle)) that turned open source.   In terms of a license it says :- In summary, the VirtualBox PUEL allows you to use VirtualBox free of charge for personal use or, alternatively, for product evaluation. An interesting feature it has is built in RDP.   Which is useful if you have a guest OS that doesn’t support RDP.   Speaking of RDP…..  which I will in my next blog post… I learnt something REALLY useful the other day.

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  • SQL Server Impersonation

    SQL Server impersonation, or context switching, is a means to allow the executing user to assume the permissions of a given user or login until the context is set back, set to yet another user, or the session is ended. Deanna Dicken shows you two mechanisms for accomplishing this task and walks through some examples.

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  • Difference between LiveCD, LiveUSB, full-install, and persistence?

    - by Jay
    I am currently running Ubuntu as a guest vm on a Win 7 host via VirtualBox, but I would like to have a portable version of Ubuntu when I am not using my laptop. I am unsure as to the difference between the following: 1)LiveCD with persistence; 2)LiveCD without persistence; 3)LiveUSB with persistence; 4)LiveUSB without persistence; 5)Full-install. I have a USB flash drive (32GB), and I also have empty DVDs lying around. I know that persistence means that data can be saved, but I am unsure as to which option to choose. What is the difference between a LiveUSB and a full-install on a USB thumbdrive and why would I want to pick one over the other? Thanks for any help.

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  • Google I/O 2011: High-performance GWT: best practices for writing smaller, faster apps

    Google I/O 2011: High-performance GWT: best practices for writing smaller, faster apps David Chandler The GWT compiler isn't just a Java to JavaScript transliterator. In this session, we'll show you compiler optimizations to shrink your app and make it compile and run faster. Learn common performance pitfalls, how to use lightweight cell widgets, how to use code splitting with Activities and Places, and compiler options to reduce your app's size and compile time. From: GoogleDevelopers Views: 4791 21 ratings Time: 01:01:32 More in Science & Technology

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  • TechEd 2012: Day 3 &ndash; Morning TFS

    - by Tim Murphy
    My morning sessions for day three were dominated by Team Foundation Server.  This has been a hot topic for our clients lately, so this topic really stuck a chord. The speaker for the first session was from Boeing.  It was nice to hear how how a company mixes both agile and waterfall project management.   The approaches that he presented were very pragmatic.  For their needs reporting is the crucial part of their decision to use TFS.  This was interesting since this is probably the last aspect that most shops would think about. The challenge of getting users to adopt TFS was brought up by the audience.  As with the other discussion point he took a very level headed stance.  The approach he was prescribing was to eat the elephant a bite at a time instead of all at once.  If you try to convert you entire shop at once the culture shock will most likely kill the effort. Another key point he reminded us of is that you need to make sure that standards and compliance are taken into account when you setup TFS.  If you don’t implement a tool and processes around it that comply with the standards bodies that govern your business you are in for a world of hurt. Ultimately the reason they chose TFS was because it was the first tool that incorporated all the ALM features that they needed. Reduced licensing cost because of all the different tools they would need to buy to complete the same tasks.  They got to this point by doing an industry evaluation.  Although TFS came out on top he said that it still has a big gap is in the Java area.  Of course in this market there are vendors helping to close that gap. The second session was on how continuous feedback in agile is a new focus in VS2012.  The problems they intended to address included cycle time and average time to repair, root cause analysis. The speakers fired features at us as if they were firing a machine gun.  I will just say that I am looking forward to digging into the product after seeing this presentation.  Beyond that I will simply list some of the key features that caught my attention. Feature – Ability to link documents into tasks as artifacts Web access portal PowerPoint storyboards Exploratory testing Request feedback (allows users to record notes, screen shots and video/audio) See you after the second half. del.icio.us Tags: TechEd,TechEd 2012,TFS,Team Foundation Server

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  • Silverlight HVP on Silverlight TV

      The Silverlight HyperVideo Project has made two guest appearances on Silverlight TV.  In the first, I talk with John Papa about the project itself and how it has evolved. Then, during Mix, Tim Heuer and I sat down with John to discuss Whats New In Silverlight 4, and I managed to sneak in a few comments about the HVP as well. Silverlight TV has numerous great interviews, and is quickly becoming a valued asset throughout the Silverlight community.  Tens of thousands of...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • GDD-BR 2010 [2G] So What's A Web App? Introduction to the Chrome Web Store

    GDD-BR 2010 [2G] So What's A Web App? Introduction to the Chrome Web Store Speaker: Eric Bidelman Track: Chrome and HTML5 Time slot: G [16:30 - 17:15] Room: 2 Level: 151 What does it mean to install a web app? This session will give an overview of how to build a beautiful application for the Chrome Web Store, monetize, and distribute it to 70 million users! From: GoogleDevelopers Views: 146 3 ratings Time: 38:57 More in Science & Technology

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