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  • Table Variables: an empirical approach.

    - by Phil Factor
    It isn’t entirely a pleasant experience to publish an article only to have it described on Twitter as ‘Horrible’, and to have it criticized on the MVP forum. When this happened to me in the aftermath of publishing my article on Temporary tables recently, I was taken aback, because these critics were experts whose views I respect. What was my crime? It was, I think, to suggest that, despite the obvious quirks, it was best to use Table Variables as a first choice, and to use local Temporary Tables if you hit problems due to these quirks, or if you were doing complex joins using a large number of rows. What are these quirks? Well, table variables have advantages if they are used sensibly, but this requires some awareness by the developer about the potential hazards and how to avoid them. You can be hit by a badly-performing join involving a table variable. Table Variables are a compromise, and this compromise doesn’t always work out well. Explicit indexes aren’t allowed on Table Variables, so one cannot use covering indexes or non-unique indexes. The query optimizer has to make assumptions about the data rather than using column distribution statistics when a table variable is involved in a join, because there aren’t any column-based distribution statistics on a table variable. It assumes a reasonably even distribution of data, and is likely to have little idea of the number of rows in the table variables that are involved in queries. However complex the heuristics that are used might be in determining the best way of executing a SQL query, and they most certainly are, the Query Optimizer is likely to fail occasionally with table variables, under certain circumstances, and produce a Query Execution Plan that is frightful. The experienced developer or DBA will be on the lookout for this sort of problem. In this blog, I’ll be expanding on some of the tests I used when writing my article to illustrate the quirks, and include a subsequent example supplied by Kevin Boles. A simplified example. We’ll start out by illustrating a simple example that shows some of these characteristics. We’ll create two tables filled with random numbers and then see how many matches we get between the two tables. We’ll forget indexes altogether for this example, and use heaps. We’ll try the same Join with two table variables, two table variables with OPTION (RECOMPILE) in the JOIN clause, and with two temporary tables. It is all a bit jerky because of the granularity of the timing that isn’t actually happening at the millisecond level (I used DATETIME). However, you’ll see that the table variable is outperforming the local temporary table up to 10,000 rows. Actually, even without a use of the OPTION (RECOMPILE) hint, it is doing well. What happens when your table size increases? The table variable is, from around 30,000 rows, locked into a very bad execution plan unless you use OPTION (RECOMPILE) to provide the Query Analyser with a decent estimation of the size of the table. However, if it has the OPTION (RECOMPILE), then it is smokin’. Well, up to 120,000 rows, at least. It is performing better than a Temporary table, and in a good linear fashion. What about mixed table joins, where you are joining a temporary table to a table variable? You’d probably expect that the query analyzer would throw up its hands and produce a bad execution plan as if it were a table variable. After all, it knows nothing about the statistics in one of the tables so how could it do any better? Well, it behaves as if it were doing a recompile. And an explicit recompile adds no value at all. (we just go up to 45000 rows since we know the bigger picture now)   Now, if you were new to this, you might be tempted to start drawing conclusions. Beware! We’re dealing with a very complex beast: the Query Optimizer. It can come up with surprises What if we change the query very slightly to insert the results into a Table Variable? We change nothing else and just measure the execution time of the statement as before. Suddenly, the table variable isn’t looking so much better, even taking into account the time involved in doing the table insert. OK, if you haven’t used OPTION (RECOMPILE) then you’re toast. Otherwise, there isn’t much in it between the Table variable and the temporary table. The table variable is faster up to 8000 rows and then not much in it up to 100,000 rows. Past the 8000 row mark, we’ve lost the advantage of the table variable’s speed. Any general rule you may be formulating has just gone for a walk. What we can conclude from this experiment is that if you join two table variables, and can’t use constraints, you’re going to need that Option (RECOMPILE) hint. Count Dracula and the Horror Join. These tables of integers provide a rather unreal example, so let’s try a rather different example, and get stuck into some implicit indexing, by using constraints. What unusual words are contained in the book ‘Dracula’ by Bram Stoker? Here we get a table of all the common words in the English language (60,387 of them) and put them in a table. We put them in a Table Variable with the word as a primary key, a Table Variable Heap and a Table Variable with a primary key. We then take all the distinct words used in the book ‘Dracula’ (7,558 of them). We then create a table variable and insert into it all those uncommon words that are in ‘Dracula’. i.e. all the words in Dracula that aren’t matched in the list of common words. To do this we use a left outer join, where the right-hand value is null. The results show a huge variation, between the sublime and the gorblimey. If both tables contain a Primary Key on the columns we join on, and both are Table Variables, it took 33 Ms. If one table contains a Primary Key, and the other is a heap, and both are Table Variables, it took 46 Ms. If both Table Variables use a unique constraint, then the query takes 36 Ms. If neither table contains a Primary Key and both are Table Variables, it took 116383 Ms. Yes, nearly two minutes!! If both tables contain a Primary Key, one is a Table Variables and the other is a temporary table, it took 113 Ms. If one table contains a Primary Key, and both are Temporary Tables, it took 56 Ms.If both tables are temporary tables and both have primary keys, it took 46 Ms. Here we see table variables which are joined on their primary key again enjoying a  slight performance advantage over temporary tables. Where both tables are table variables and both are heaps, the query suddenly takes nearly two minutes! So what if you have two heaps and you use option Recompile? If you take the rogue query and add the hint, then suddenly, the query drops its time down to 76 Ms. If you add unique indexes, then you've done even better, down to half that time. Here are the text execution plans.So where have we got to? Without drilling down into the minutiae of the execution plans we can begin to create a hypothesis. If you are using table variables, and your tables are relatively small, they are faster than temporary tables, but as the number of rows increases you need to do one of two things: either you need to have a primary key on the column you are using to join on, or else you need to use option (RECOMPILE) If you try to execute a query that is a join, and both tables are table variable heaps, you are asking for trouble, well- slow queries, unless you give the table hint once the number of rows has risen past a point (30,000 in our first example, but this varies considerably according to context). Kevin’s Skew In describing the table-size, I used the term ‘relatively small’. Kevin Boles produced an interesting case where a single-row table variable produces a very poor execution plan when joined to a very, very skewed table. In the original, pasted into my article as a comment, a column consisted of 100000 rows in which the key column was one number (1) . To this was added eight rows with sequential numbers up to 9. When this was joined to a single-tow Table Variable with a key of 2 it produced a bad plan. This problem is unlikely to occur in real usage, and the Query Optimiser team probably never set up a test for it. Actually, the skew can be slightly less extreme than Kevin made it. The following test showed that once the table had 54 sequential rows in the table, then it adopted exactly the same execution plan as for the temporary table and then all was well. Undeniably, real data does occasionally cause problems to the performance of joins in Table Variables due to the extreme skew of the distribution. We've all experienced Perfectly Poisonous Table Variables in real live data. As in Kevin’s example, indexes merely make matters worse, and the OPTION (RECOMPILE) trick does nothing to help. In this case, there is no option but to use a temporary table. However, one has to note that once the slight de-skew had taken place, then the plans were identical across a huge range. Conclusions Where you need to hold intermediate results as part of a process, Table Variables offer a good alternative to temporary tables when used wisely. They can perform faster than a temporary table when the number of rows is not great. For some processing with huge tables, they can perform well when only a clustered index is required, and when the nature of the processing makes an index seek very effective. Table Variables are scoped to the batch or procedure and are unlikely to hang about in the TempDB when they are no longer required. They require no explicit cleanup. Where the number of rows in the table is moderate, you can even use them in joins as ‘Heaps’, unindexed. Beware, however, since, as the number of rows increase, joins on Table Variable heaps can easily become saddled by very poor execution plans, and this must be cured either by adding constraints (UNIQUE or PRIMARY KEY) or by adding the OPTION (RECOMPILE) hint if this is impossible. Occasionally, the way that the data is distributed prevents the efficient use of Table Variables, and this will require using a temporary table instead. Tables Variables require some awareness by the developer about the potential hazards and how to avoid them. If you are not prepared to do any performance monitoring of your code or fine-tuning, and just want to pummel out stuff that ‘just runs’ without considering namby-pamby stuff such as indexes, then stick to Temporary tables. If you are likely to slosh about large numbers of rows in temporary tables without considering the niceties of processing just what is required and no more, then temporary tables provide a safer and less fragile means-to-an-end for you.

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  • Europe's Largest Customer Engagement Conference

    - by Charles Knapp
    What have Ben & Jerry's, HSBC, Innocent, LoveFilm, Oracle, Orange, Virgin, and other leaders learned about innovating to build customer loyalty? Loyalty World will help you better understand, engage and retain your customers. For example, Oracle's Melissa Boxer will deliver a Keynote on "Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences." Sundar Swaminathan will speak on "Powering Rich Cross-Channel Customer Experiences with Next-Gen Loyalty Programs." You'll learn best practices from global thought leaders who are producing real results. Learn more about the Conference.

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  • Developing and Enforcing a BYOD Policy

    - by Darin Pendergraft
    On October 23, SANS released Part 1 of their Mobile Access Policy Survey (webcast link) and Part 2 was presented on October 25th (webcast link). Join us this Thursday, November 15th as SANS and Oracle present a follow up webcast that will review the survey findings and present guidance on how to create a mobile access policy for employee owned devices, and how to enforce it using Oracle IDM. Click this link to register: Developing and Enforcing a BYOD Policy This will be an excellent opportunity to get the latest updates on how organizations are handling BYOD policies and managing mobile access. We will have 3 speakers: Tony DeLaGrange a Security Expert from Secure Ideas will review the main findings of the SANS Mobile Access Survey Ben Wright, a SANS instructor, attorney and technology law expert will present guidance on how to create BYOD policy Lee Howarth from Oracle Product Managment will review IDM techology that can be used to support and enforce BYOD policies. Join us Thursday to hear about best practices and to get your BYOD questions answered. 

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  • Getting Started with Oracle Fusion Procurement

    Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular applications, Fusion Applications work with your existing portfolio to evolve your business to a new level of performance. In this AppCast, part of a special series on Fusion Applications, you hear about the unique advantages of Fusion Procurement, learn about the scope of the first release and discover how Fusion Procurement modules can be used to complement and enhance your existing Procurement solutions.

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  • Data Storage Options

    - by Kenneth
    When I was working as a website designer/engineer I primarily used databases for storage of much of my dynamic data. It was very easy and convenient to use this method and seemed like a standard practice from my research on the matter. I'm now working on shifting away from websites and into desktop applications. What are the best practices for data storage for desktop applications? I ask because I have noticed that most programs I use on a personal level don't appear to use a database for data storage unless its embedded in the program. (I'm not thinking of an application like a word processor where it makes sense to have data stored in individual files as defined by the user. Rather I'm thinking of something more along the lines of a calendar application which would need to store dates and event info and such where accessing that information would be much easier if stored in a database... at least as far as my experience would indicate.) Thanks for the input!

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  • How can a large company foster excellence in its engineers?

    - by Joshiatto
    I am tasked with improving the skills (quality & speed) of engineers in my company. Here are some ideas: Pair Programming TDD Automated Check-in Policies Talks given by experts Awards for coding excellence Encourage competition among engineers to contribute to GitHub Publish standards and practices docs on the intranet site "Gamification" of engineering. Somehow make becoming badasses into a game they will enjoy playing Training Showcase github checkins on screens around the office Add an "engineer of the month" to the intranet home page How can I drive traffic to the intranet home page? What crazy futuristic idea would drive engineers to go to the page every day to see who of their peers are making more money than them (inferred via recognition) and then go off and improve their skills and productivity to see their standings improve on the home page??? Or any ideas just to foster collaboration and love for their jobs so they start taking more pride in their work?? Don't take my ideas as symptomatic of our org. I take full responsibility for not knowing the right way to do this.

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  • New to Java and Spring. What are some good design principles for an inexperienced java developer like me?

    - by Imtiaz Ahmad
    I am learning Java and have written a few small useful programs. I am new to spring but have managed to understand the concept of dependency injection for decoupling. I'm trying to applying that in my development work in an enterprise setting. What are the 3 most important design patterns I should master (not for interview purposes but ones that I will use every day in as a good java developer)? Also what are some good java design considerations and practices in coding specifically in Java? My goal is write good decoupled and coherent programs that are easy to maintain that don't make me standout as a java rookie. Stuff like not beginning my package names with com. have already made me precariously visible in my team. But they know I have 2 years of coding experience and its not in java.

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  • Architecture Forum in the North 2010 - Hosted by Black Marble

    - by Stuart Brierley
    On Thursday the 8th of December I attended the "Architecture Forum in the North 2010" hosted by Black Marble. The third time this annual event has been held, it was pitched as featuring Black Marble and Microsoft UK architecture experts focusing on “Tools and Methods for Architects.... a unique opportunity to provide IT Managers, IT and software architects from Northern businesses the chance to learn about the latest technologies and best practices from Microsoft in the field of Architecture....insightful information about the latest techniques, demonstrating how with Microsoft’s architecture tools and technologies you can address your current business needs." Following a useful overview of the Architecture features of Visual Studio 2010, the rest of the day was given over to various features and ways to make use of Microsoft's Azure offerings.  While I did feel that a wider spread of technologies could have been covered (maybe a bit of Sharepoint or BizTalk even), the technological and architectural overviews of the Azure platform were well presented, informative and useful. The day was well organised and all those involved were friendly and approachable for questions and discussions.  If you are in "the North" and get a chance to attend next year I would highly recommend it.

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  • Don't Miss This Week's Webinars!

    - by [email protected]
    Wednesday, April 14th - 11:00 am PT - 12:00 pm PT Oracle User Productivity Kit: Best Practices for Getting the Most out of your Student Information System and ERP. Register now! K-12 organizations cannot afford to risk deploying mission critical applications like student information systems and ERPs without complete confidence they will live up to expectations. Find out how Oracle UPK can ensure success. Wednesday, April 14th - 10:00 am PT - 11:00 am PT Utilizing Oracle UPK for More than Just Training. Register now! HEUG webinar featuring Beth Renstrom, Senior Manager, Oracle UPK Product Management and James Barber, Partner PM with ERP Analysts. Discover how Oracle UPK can be utilized well beyond just training development and delivery. Thursday, April 15th - 10:00 am PT - 11:00 am PT UPK Productive Day One. Register now! Learn how to maximize your applications investment, increase employee productivity, and mitigate risk through all phases of the project lifecycle with Oracle UPK.

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  • Exalogic enables super fast Oracle Apps–Webcast November 29th

    - by JuergenKress
    Superfast Oracle Applications on Oracle Exalogic Elastic Cloud Webcast Series You’re invited to our Webcast series where you can get advice from Oracle experts on how Exalogic can provide high-speed performance for your Oracle JD Edwards, E-Business Suite and PeopleSoft Enterprise applications. By attending one or all of the webcasts in this series, you will: Learn the benefits of Oracle Engineered Systems. Understand the strategy of Oracle Apps on Oracle Engineered Systems. Realize performance gains with Oracle Exalogic Elastic Cloud. How to deploy Oracle Apps on Exalogic – best practices. Comprehend Oracle benchmarks results. Discover how to take next steps to deploy on Oracle Exalogic Elastic Cloud. Oracle Exalogic for Oracle PeopleSoft Applications Tuesday, November 29, 2011, 10 AM PST Speakers: Robert McDonald, Senior Principal Product Manager, Oracle Exalogic Nishit Rao, Director, Product Management, Oracle Fusion Middleware Register for the Webcast For regular information become a member in the WebLogic Partner Community please first login at http://partner.oracle.com and then visit: http://www.oracle.com/partners/goto/wls-emea Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Exalogic Elastic Cloud,Peoplesoft,Exalogic,Oracle,OPN,Jürgen Kressrgen Kress,Nishit Rao,Robert McDonald

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  • Webcast: 12.2.4 Advanced Planning Command Center Enhancements

    - by ChristineS-Oracle
    Webcast: 12.2.4 Advanced Planning Command Center Enhancements Date: June 12, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30) This advisor webcast helps Functional Users and IT Analysts understand the new features introduced in Advanced Planning Command Center (APCC) as part of 12.2.4 release. These include custom hierarchies, custom measures, additional measures like projected on hand etc. Other new features include new reports like Build Plan, Order Details. It also includes new integration capabilities between APCC and DRP and support for Trade Planning in APCC. Topics will include: New Feature Introduction Feature Overview and Setup Steps Implementation Tips & Best Practices Details & Registration: Doc ID 1670447.1

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  • Oracle Announces the Winners of the 2014 Oracle Sustainability Innovation Award

    - by Evelyn Neumayr
    Oracle will be honoring the winners of the 2014 Sustainability Innovation Award, one of the Oracle Excellence Awards, at the Oracle OpenWorld conference in San Francisco. This award recognizes the innovative use of Oracle technology to address global sustainability business challenges. The winning customers reduced their environmental footprint while also reducing costs using green business practices and Oracle technology. For these customers, environmental sustainability has become an essential ingredient to doing business responsibly and successfully. Oracle will also be awarding Lacey Lewis, Senior Vice President – Finance at Cox Enterprises, with Oracle's 2014 Chief Sustainability Officer of the Year award. Lacey is being honored for the comprehensive, deep-rooted environmental sustainability program at Cox Enterprises. With a focus on conserving and protecting the environment, Cox Enterprises uses Oracle Applications and technology to drive efficiency and green business processes throughout its organization. These awards will be presented by Jeff Henley, Oracle Chairman of the Board, in Oracle's seventh annual sustainability awards session. Please join us at this awards session on Wednesday October 1 in Moscone West Room 3002 if you will be attending Oracle OpenWorld.

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  • TDD with limited resources

    - by bunglestink
    I work in a large company, but on a just two man team developing desktop LOB applications. I have been researching TDD for quite a while now, and although it is easy to realize its benefits for larger applications, I am having a hard time trying to justify the time to begin using TDD on the scale of our applications. I understand its advantages in automating testing, improving maintainability, etc., but on our scale, writing even basic unit tests for all of our components could easily double development time. Since we are already undermanned with extreme deadlines, I am not sure what direction to take. While other practices such as agile iterative development make perfect since, I am kind of torn over the productivity trade-offs of TDD on a small team. Are the advantages of TDD worth the extra development time on small teams with very tight schedules?

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  • Join us! Oracle Manufacturing Industries Forum, Chicago Thurs. Nov.14'13

    - by Stephen Slade
    The 6th Annual Oracle Manufacturing Industries Forum will take place in Chicago, Thurs, Nov.14 '13. Executives from successful global manufacturing companies will address key themes including: Value Chain Transformation, Owning the Customer Service Experience, Sales and Operations Planning in a Global Enterprise Supply Chain, and Modernizing the Manufacturing Enterprise. Join us for what we expect to be one of the industry's most informative and provocative executive events of the year. Event Objectives: Create an environment where executives can interact with their peers to discuss current issues Brainstorm and discuss how attendees can use technology to transform their organizations Share best practices and learn through the experiences of industry peers Where: Westin Chicago River North,  320 North Dearborn St,  Chicago, IL 60654 Evite: http://www.oracle.com/us/dm/229048-nafm13049989mpp074-se-2021171.html Register:   http://eventreg.oracle.com/profile/web/index.cfm?PKWebId=0x25005591a&source=evite Partner Sponsors Include: CSS, Fujitsu, Inspirage, Hitachi Consulting, Lucidity and Rolta Register Now!

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  • Automatic Storage Management (ASM)

    - by jean-marc.gaudron(at)oracle.com
    Master Note for Automatic Storage Management (ASM) (Doc ID 1187723.1)This Master Note is intended to provide an index and references to the most frequently used My Oracle Support Notes with respect to Oracle Automatic Storage Management (ASM) environments. This Master Note is subdivided into categories to allow for easy access and reference to notes that are applicable to your area of interest. This includes the following categories: Automatic Storage Management (ASM) Concepts and Overview Automatic Storage Management (ASM) Installation Automatic Storage Management (ASM) Configuration Automatic Storage Management (ASM) Administration Automatic Storage Management (ASM) Migration and Upgrade Automatic Storage Management (ASM) Monitoring Automatic Storage Management (ASM) Troubleshooting and Debugging Automatic Storage Management (ASM) Best Practices Automatic Storage Management (ASM) Versions and Patches ASMLIB Database Machine, Exadata Storage Server and RAC Documentation Using My Oracle Support Effectively

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  • Reviewing the "Oracle Coherence 3.5" Book

    - by [email protected]
      I received the "Oracle Coherence 3.5" book in ebook format from Packt. I have been going through the ebook and I am really amazed with it. It is definitely a great guide for both experienced users and newbies. It is extremely well structured, and it's easy to read and understand. Additionally, the book contains a lot of useful information, including basic and advanced concepts, best practices, very useful tips and very good examples too.   In summary, if you want to become a Coherence expert, even if you are a Coherence newbie, this book is the way to go!   Further information about the book can be seen at Packt.  

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  • Windows Phone 7 Development &ndash; Useful Links

    - by David Turner
    Here are some excellent links for anyone developing for Windows Phone 7: J.D. Meier’s Windows Phone Developer Guidance Map – this is immense.  Also check out the Silverlight version Justin Angel’s site – some really great articles on unlocked roms, automation and Continuous Integration Windows Phone 7 Development Best Practices Wiki Jeff Blankenburg’s 31 days of Windows Phone 7 This post of Links to sample code for Windows Phone Tim Heuers blog, particularly this post of Tips and Tricks Kevin Marshall's blog, particularly the epic WP7 Development Tips Part 1 post Code Samples for Windows Phone on MSDN If you have unlocked your phone for development, then you can use the WPConnect tool to connect to the device rather than using the Zune client.  I found it useful to pin a shortcut to WPConnect in my Start Menu. The Performance Counters displayed when you debug your app on a device are useful for seeing things like frame rate and memory usage, this page on MSDN explains what the numbers mean.  Jeff Blankenburg covers this in more details on his blog I also came across this set of links to tutorials recently which looks very useful. Creating Windows Phone 7 Application and Marketplace Icons: http://expression.microsoft.com/en-us/gg317447.aspx

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  • SCSF for Visual Studio 2010

    - by Anthony Trudeau
    The Smart Client Software Factory (SCSF) version for Visual Studio 2010 is supposed to be released sometime this week.  The updated (final?) source code is available on the patterns & practices site already, but I'm guessing it could be updated again due to changes found during the final testing. You'll need the Visual Studio 2010 SDK as well as the new versions of the Guidance Automation Extensions (GAX) and the Guidance Automation Toolkit (GAT) for the SCSF. Here are the direct links for those installations: Visual Studio 2010 SDK Guidance Automation Extensions (GAX) Guidance Automation Toolkit (GAT)

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  • Oracle & OAUG PO SIG's Procurement Executive Workshop - Burlington, MA April 29th, 2011

    - by david.hope-ross(at)oracle.com
    OAUG PO SIG and Oracle invite you to a day of learning and networking with your Boston area procurement peers. This event is focused on facilitating discussion among procurement executives, promoting best practices from leading customers, and sharing the vision that is driving enhancements to E-Business Suite procurement. OAUG PO SIG members and Oracle will share practical advice that improves technology adoption and lowers risk. Topics of interest include supplier management, upgrades, cloud-based deployment, as well as spend classification and analytics. For more information and registration please visit http://www.oracle.com/us/dm/h2fy11/68745-nafm10012033mpp102-se-334896.html.

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  • eSTEP TechCast - November 2013

    - by Cinzia Mascanzoni
    We are pleased to announce our next eSTEP TechCast on Thursday 7th of November and would be happy if you could join. Please see below the details for the next TechCast. Date and time: Thursday, 07. November 2013, 11:00 - 12:00 GMT (12:00 - 13:00 CET; 15:00 - 16:00 GST) Title: The Operational Management benefits of Engineered Systems Abstract: Oracle Engineered Systems require significantly less administration effort than traditional platforms. This presentation will explain why this is the case, how much can be saved and discusses the best practices recommended to maximise Engineered Systems operational efficiency. Target audience: Tech Presales Call Info: Call-in-toll-free number: 08006948154 (United Kingdom) Call-in-toll-free number: +44-2081181001 (United Kingdom) Show global numbers Conference Code: 803 594 3 Security Passcode: 9876 Webex Info (Oracle Web Conference) Meeting Number: 599 156 244 Meeting Password: tech2011 Playback / Recording / Archive: The webcasts will be recorded and will be available shortly after the event in the eSTEP portal under the Events tab, where you could find also material from already delivered eSTEP TechCasts. Use your email-adress and PIN: eSTEP_2011 to get access.

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  • Who writes the words? A rant with graphs.

    - by Roger Hart
    If you read my rant, you'll know that I'm getting a bit of a bee in my bonnet about user interface text. But rather than just yelling about the way the world should be (short version: no UI text would suck), it seemed prudent to actually gather some data. Rachel Potts has made an excellent first foray, by conducting a series of interviews across organizations about how they write user interface text. You can read Rachel's write up here. She presents the facts as she found them, and doesn't editorialise. The result is insightful, but impartial isn't really my style. So here's a rant with graphs. My method, and how it sucked I sent out a short survey. Survey design is one of my hobby-horses, and since some smartarse in the comments will mention it if I don't, I'll step up and confess: I did not design this one well. It was potentially ambiguous, implicitly excluded people, and since I only really advertised it on Twitter and a couple of mailing lists the sample will be chock full of biases. Regardless, these were the questions: What do you do? Select the option that best describes your role What kind of software does your organization make? (optional) In your organization, who writes the text on your software user interfaces? (for example: button names, static text, tooltips, and so on) Tick all that apply. In your organization who is responsible for user interface text? Who "owns" it? The most glaring issue (apart from question 3 being a bit broken) was that I didn't make it clear that I was asking about applications. Desktop, mobile, or web, I wouldn't have minded. In fact, it might have been interesting to categorize and compare. But a few respondents commented on the seeming lack of relevance, since they didn't really make software. There were some other issues too. It wasn't the best survey. So, you know, pinch of salt time with what follows. Despite this, there were 100 or so respondents. This post covers the overview, and you can look at the raw data in this spreadsheet What did people do? Boring graph number one: I wasn't expecting that. Given I pimped the survey on twitter and a couple of Tech Comms discussion lists, I was more banking on and even Content Strategy/Tech Comms split. What the "Others" specified: Three people chipped in with Technical Writer. Author, apparently, doesn't cut it. There's a "nobody reads the instructions" joke in there somewhere, I'm sure. There were a couple of hybrid roles, including Tech Comms and Testing, which sounds gruelling and thankless. There was also, an Intranet Manager, a Creative Director, a Consultant, a CTO, an Information Architect, and a Translator. That's a pretty healthy slice through the industry. Who wrote UI text? Boring graph number two: Annoyingly, I made this a "tick all that apply" question, so I can't make crude and inflammatory generalizations about percentages. This is more about who gets involved in user interface wording. So don't panic about the number of developers writing UI text. First off, it just means they're involved. Second, they might be good at it. What? It could happen. Ours are involved - they write a placeholder and flag it to me for changes. Sometimes I don't make any. It's also not surprising that there's so much UX in the mix. Some of that will be people taking care, and crafting an understandable interface. Some of it will be whatever text goes on the wireframe making it into production. I'm going to assume that's what happened at eBay, when their iPhone app purportedly shipped with the placeholder text "Some crappy content goes here". Ahem. Listing all 17 "other" responses would make this post lengthy indeed, but you can read them in the raw data spreadsheet. The award for the approach that sounds the most like a good idea yet carries the highest risk of ending badly goes to whoever offered up "External agencies using focus groups". If you're reading this, and that actually works, leave a comment. I'm fascinated. Who owned UI text Stop. Bar chart time: Wow. Let's cut to the chase, and by "chase", I mean those inflammatory generalizations I was talking about: In around 60% of cases the person responsible for user interface text probably lacks the relevant expertise. Even in the categories I count as being likely to have relevant skills (Marketing Copywriters, Content Strategists, Technical Authors, and User Experience Designers) there's a case for each role being unsuited, as you'll see in Rachel's blog post So it's not as simple as my headline. Does that mean that you personally, Mr Developer reading this, write bad button names? Of course not. I know nothing about you. It rather implies that as a category, the majority of people looking after UI text have neither communication nor user experience as their primary skill set, and as such will probably only be good at this by happy accident. I don't have a way of measuring those frequency of those accidents. What the Others specified: I don't know who owns it. I assume the project manager is responsible. "copywriters" when they wish to annoy me. the client's web maintenance person, often PR or MarComm That last one chills me to the bone. Still, at least nobody said "the work experience kid". You can see the rest in the spreadsheet. My overwhelming impression here is of user interface text as an unloved afterthought. There were fewer "nobody" responses than I expected, and a much broader split. But the relative predominance of developers owning and writing UI text suggests to me that organizations don't see it as something worth dedicating attention to. If true, that's bothersome. Because the words on the screen, particularly the names of things, are fundamental to the ability to understand an use software. It's also fascinating that Technical Authors and Content Strategists are neck and neck. For such a nascent discipline, Content Strategy appears to have made a mark on software development. Or my sample is skewed. But it feels like a bit of validation for my rant: Content Strategy is eating Tech Comms' lunch. That's not a bad thing. Well, not if the UI text is getting done well. And that's the caveat to this whole post. I couldn't care less who writes UI text, provided they consider the user and don't suck at it. I care that it may be falling by default to people poorly disposed to doing it right. And I care about that because so much user interface text sucks. The most interesting question Was one I forgot to ask. It's this: Does your organization have technical authors/writers? Like a lot of survey data, that doesn't tell you much on its own. But once we get a bit dimensional, it become more interesting. So taken with the other questions, this would have let me find out what I really want to know: What proportion of organizations have Tech Comms professionals but don't use them for UI text? Who writes UI text in their place? Why this happens? It's possible (feasible is another matter) that hundreds of companies have tech authors who don't work on user interfaces because they've empirically discovered that someone else, say the Marketing Copywriter, is better at it. And once we've all finished laughing, I'll point out that I've met plenty of tech authors who just aren't used to thinking about users at the point of need in the way UI text and embedded user assistance require. If you've got what I regard, perhaps unfairly, as the bad kind of tech author - the old-school kind with the thousand-page pdf and the grammar obsession - if you've got one of those then you probably are better off getting the UX folk or the copywriters to do your UI text. At the very least, they'll derive terminology from user research.

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  • Database Consolidation onto Private Clouds - updated for Oracle Database 12c

    - by B R Clouse
    One of our team's most popular white papers has been expanded and updated to discuss Oracle Database 12c.  Now available on our OTN page, the new version of Database Consolidation onto Private Clouds covers best practices for consolidation with pluggable databases that the new mulitenant architecture provides, and expanded information on the database and schema consolidation options.  These are the consolidation models the paper evaluates:   server  database  schema pluggable databases  Key considerations for consolidating workloads which the paper explores: Choosing a consolidation model How PDBs solve the IT complexity problem Isolation in consolidated environments Cloud pool design Complementary workloads Enterprise Manager 12c for consolidation planning and operations Many more white papers have been updated or are new for Oracle Database 12c. We'll continue to highlight those which tie directory to your journey to enterprise cloud.

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  • How to include serious personal project in Resume?

    - by mob1lejunkie
    My brother has come up with an interesting business idea that could be commercialised. For over a month I have been creating the foundation for SaaS. I have been treating this as commercial project so designing using patterns and best practices. One of the reasons I want to include this in my Resume is my full time job doesn't involve current trendy ASP.Net technologies (e.g Linq/Entity Relationships, jQuery, ASP.Net MVC 3, Silverlight, etc) so the resume lacks impact. In my full time job I work on a 7 year old well designed product and since our data and web layers work well it would be stupid to re-engineer them only because recruiters think Linq, ASP.Net MVC and jQuery are cool. How can I include my personal project in Resume so that it doesn't sound like experiment or quick'n'dirty pet project? Many thanks.

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  • Hear about Oracle Supply Chain at Pella, Apr 27-29 '10

    - by [email protected]
    Oracle Customer Showcase - Apr 27-29'10 Featuring Pella Corp. Delivering Greater Customer Value "Discovering the Lean Value Chain" Pella is once again hosting Oracle customers at a mega-reference event in Pella, Iowa, on April 27-29. The agenda features a cross-stack set of topics and issues, including strategies for delivering customer value, improving the customer experience, Value Chain Planning / Manufacturing / Enterprise Performance Management, and Lean practices. Several executives will keynote, including Pella CIO Steve Printz. The event includes a demo grounds, round-table discussion groups, plant tours, and networking opportunities. !  

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  • Will high reputation in Programmers help to get a good job?

    - by Lorenzo
    In reference to this question, do you think that having a high reputation on this site will help to get a good job? Aside silly and humorous questions, on Programmers we can see a lot of high quality theory questions. I think that, if Stack Overflow will eventually evolve in "strictly programming related" (which usually is "strictly coding related"), the questions on Programmers will be much more interesting and meaningful ("Stack Overflow" = "I have this specific coding/implementation issue"; "Programmers" = "Best practices, team shaping, paradigms, CS theory"). So could high reputation on this site help (or at least be a good reference)? And then, more o less than Stack Overflow?

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