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  • Does Your Customer Engagement Create an Ah Feeling?

    - by Richard Lefebvre
    An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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  • WPF Control Toolkits Comparison for LOB Apps

    In preparation for a new WPF project Ive been researching options for WPF Control toolkits.  While we want a lot of the benefits of WPF, the application is a fairly typical line of business application (LOB).  So were not focused on things like media and animations, but instead a simple, solid, intuitive, and modern user interface that allows for well architected separation of business logic and presentation layers. While WPF is mature, it hasnt lived the long life that Winforms has yet, so there is still a lot of room for third party and community control toolkits to fill the gaps between the controls that ship with the Framework.  There are two such gaps I was concerned about.  As this is an LOB app, we have needs for presenting lots of data and not surprisingly much of it is in grid format with the need for high performance, grouping, inline editing, aggregation, printing and exporting and things that weve been doing with LOB apps for a long time.  In addition we want a dashboard style for the UI in which the user can rearrange and shrink and grow tiles that house the content and functionality.  From a cost perspective, building these types of well performing controls from scratch doesnt make sense.  So I evaluated what you get from the .NET Framework along with a few different options for control toolkits.  I tried to be fairly thorough, but know that this isnt a detailed benchmarking comparison or intense evaluation.  Its just meant to be a feature set comparison to be used when thinking about building an LOB app in WPF.  I tried to list important feature differences and notes based on my experience with the trial versions and what I found in documentation and reference materials and samples.  Ive also listed the importance of the controls based on how I think they are needed in LOB apps.  There are several toolkits available, but given I dont have unlimited time, I picked just a few.  Maybe Ill add on more later.  The toolkits I compared are: Teleriks RadControls for WPF since I had heard some good things about Telerik Infragistics NetAdvantage WPF since both I and the customer have some experience with the vendors tools WPF Toolkit on codeplex since many of my colleagues have used it Blacklight codeplex project which had WPF support for the Tile View control  (with Release 4.3 WPF is not going to be supported in favor of focusing only on SilverLight controls, so I dropped that from the comparison) Click Here to Download the WPF Control Toolkits Comparison Hopefully this helps someone out there.  Feel free to post a comment on your experiences or if you think something I listed is incorrect or missing.  Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • BI&EPM in Focus December 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Share with your customers: October Edition of Business Analytics Customer Newsletter (link) Oracle OpenWorld Presentation pdf's available for download (link) OOW Mark Hurd Recap: Business Analytics at Oracle OpenWorld (video | blog) Register your customers for Oracle Days 2012 (link | video) BI & EPM Business Analytics Advisor Webcasts on My.Oracle.Support - Current Schedule and Archived (link) Customers Wüstenrot Efficiently Generates Reports and Analyzes Data with Enterprise Reporting Solution Empresas Públicas Medellin Gathers Data for Annual, Financial Projections 70% Faster ICON Improves Month-End Reporting Significantly Using a Single Source for Timely Consistent Business Intelligence, Reduces Reliance on Spreadsheets  Gilead Sciences, a science-led company backed by business-led IT, uses Oracle solutions to simplify business processes and establish a foundation for continued growth Dell Enhances the Customer Experience with Oracle’s RTD (video) Link to Complete Archive Enterprise Performance Management eBook: Transforming Enterprise Business Planning (link) Blog: Why CFO's should care about Big Data (link) Oracle Hyperion Project Financial Planning - New Projects Feature Release 11.1.2.2 Video Feature Overview. Now Available with many other Hyperion overviews on the YouTube Oracle EPM Channel (link) Available Patch Sets and Patch Set Updates for Oracle Hyperion Enterprise Performance Management Products on My.Oracle.Support (link) Hyperion Disclosure Management supplementary materials provides a set of guides for Disclosure Management and Taxonomy Designer users, including best practices guidelines, a full Disclosure Management sample report, a webinar series, and other guiding materials on My.Oracle.Support (link) See the selection of EPM Customer Videos at MediaNetwork (Hyperion) Business Intelligence Webcast Replay: Big Data, Bright Future, featuring Andrew McAfee (link) Webinar series and guides on Getting Started With Hyperion Interactive Reporting Translation Workbench, a tool that accelerates metadata conversion from IR to Oracle BI Enterprise Edition (OBIEE) on My.Oracle.Support (link) See the selection of BI Customer Videos at MediaNetwork (BI) and for (Exalytics) and (Endeca) ORACLE TEAM USA Analytics Dashboard demo - Now Available (link)

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  • Oracle WebCenter: Composite Applications & Mash-Ups

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how with the new release of Oracle WebCenter you can create composite applications and mashups.We recently talked with Sachin Agarwal, Director of Product Management of Enterprise 2.0 at Oracle around the topic of Composite Applications and Mashups. Oracle WebCenter provides a rich set of tools and capabilities for pulling in content, applications and collaboration functionality from various different sources and weaving them together into what we call Mashups. Mashups that also consists of transactional applications from multiple sources are specifically called Composite Applications. With the latest release of Oracle WebCenter one can develop highly productive tasked based interfaces that aggregate a related set of applications that are part of a business process and provide in context collaboration tools so that users don’t have to navigate away to different tabs to achieve these tasks. For instance, a call center representative (CSR), not only needs to be able to pull customer information from a CRM application like Siebel, but also related information from Oracle E-Business Suite about whether a specific order has shipped. The CSR will be far more efficient if he or she does not have to open different tabs to login into multiple applications while the customer is waiting, but can access all this information in one mashup.Oracle WebCenter Suite provides a comprehensive set of tooling that enables a business user to quickly aggregate together a mashup and wire-in different backend applications to create a custom dashboard. Not only does Oracle WebCenter supports a wide set of standards (WSRP 1.0, 2.0, JSR 168, JSR 286) that allow portlets  from other applications to be surfaced within WebCenter, but it also provides tools to bring in other web applications such as .Net Applications  as well as SharePoint webparts. The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups.  Moreover, Business users can customize or personalize any page using Oracle WebCenter Composer’s on-the-fly visual page editing features. Users access and select different resource components available in Oracle WebCenter’s Business Dictionary in order to add new content to the page. The Business Dictionary provides a role-based view of available components or resources, and these components can include information from a variety of enterprise resources such as enterprise applications, managed content, rich media, business processes, or business intelligence systems. Together, Oracle WebCenter’s Composer and Business Dictionary give users access to a powerful, yet easy to use, set of tools to personalize and extend their Oracle WebCenter portals and applications without involving IT.Keep checking back this week as we share more information on how you can easily create Commposite Applications and Mashups with Oracle WebCenter .Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, applications, mashups, composite applications

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  • Oracle WebCenter: Composite Applications & Mash-Ups

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how with the new release of Oracle WebCenter you can create composite applications and mashups.We recently talked with Sachin Agarwal, Director of Product Management of Enterprise 2.0 at Oracle around the topic of Composite Applications and Mashups. Oracle WebCenter provides a rich set of tools and capabilities for pulling in content, applications and collaboration functionality from various different sources and weaving them together into what we call Mashups. Mashups that also consists of transactional applications from multiple sources are specifically called Composite Applications. With the latest release of Oracle WebCenter one can develop highly productive tasked based interfaces that aggregate a related set of applications that are part of a business process and provide in context collaboration tools so that users don’t have to navigate away to different tabs to achieve these tasks. For instance, a call center representative (CSR), not only needs to be able to pull customer information from a CRM application like Siebel, but also related information from Oracle E-Business Suite about whether a specific order has shipped. The CSR will be far more efficient if he or she does not have to open different tabs to login into multiple applications while the customer is waiting, but can access all this information in one mashup.Oracle WebCenter Suite provides a comprehensive set of tooling that enables a business user to quickly aggregate together a mashup and wire-in different backend applications to create a custom dashboard. Not only does Oracle WebCenter supports a wide set of standards (WSRP 1.0, 2.0, JSR 168, JSR 286) that allow portlets  from other applications to be surfaced within WebCenter, but it also provides tools to bring in other web applications such as .Net Applications  as well as SharePoint webparts. The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups.  Moreover, Business users can customize or personalize any page using Oracle WebCenter Composer’s on-the-fly visual page editing features. Users access and select different resource components available in Oracle WebCenter’s Business Dictionary in order to add new content to the page. The Business Dictionary provides a role-based view of available components or resources, and these components can include information from a variety of enterprise resources such as enterprise applications, managed content, rich media, business processes, or business intelligence systems. Together, Oracle WebCenter’s Composer and Business Dictionary give users access to a powerful, yet easy to use, set of tools to personalize and extend their Oracle WebCenter portals and applications without involving IT.Keep checking back this week as we share more information on how you can easily create Commposite Applications and Mashups with Oracle WebCenter .Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, applications, mashups, composite applications

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  • Oracle WebCenter: Composite Applications & Mash-Ups

    - by kellsey.ruppel(at)oracle.com
    We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how with the new release of Oracle WebCenter you can create composite applications and mashups.We recently talked with Sachin Agarwal, Director of Product Management of Enterprise 2.0 at Oracle around the topic of Composite Applications and Mashups. Oracle WebCenter provides a rich set of tools and capabilities for pulling in content, applications and collaboration functionality from various different sources and weaving them together into what we call Mashups. Mashups that also consists of transactional applications from multiple sources are specifically called Composite Applications. With the latest release of Oracle WebCenter one can develop highly productive tasked based interfaces that aggregate a related set of applications that are part of a business process and provide in context collaboration tools so that users don’t have to navigate away to different tabs to achieve these tasks. For instance, a call center representative (CSR), not only needs to be able to pull customer information from a CRM application like Siebel, but also related information from Oracle E-Business Suite about whether a specific order has shipped. The CSR will be far more efficient if he or she does not have to open different tabs to login into multiple applications while the customer is waiting, but can access all this information in one mashup.Oracle WebCenter Suite provides a comprehensive set of tooling that enables a business user to quickly aggregate together a mashup and wire-in different backend applications to create a custom dashboard. Not only does Oracle WebCenter supports a wide set of standards (WSRP 1.0, 2.0, JSR 168, JSR 286) that allow portlets  from other applications to be surfaced within WebCenter, but it also provides tools to bring in other web applications such as .Net Applications  as well as SharePoint webparts. The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups.  Moreover, Business users can customize or personalize any page using Oracle WebCenter Composer’s on-the-fly visual page editing features. Users access and select different resource components available in Oracle WebCenter’s Business Dictionary in order to add new content to the page. The Business Dictionary provides a role-based view of available components or resources, and these components can include information from a variety of enterprise resources such as enterprise applications, managed content, rich media, business processes, or business intelligence systems. Together, Oracle WebCenter’s Composer and Business Dictionary give users access to a powerful, yet easy to use, set of tools to personalize and extend their Oracle WebCenter portals and applications without involving IT.Keep checking back this week as we share more information on how you can easily create Commposite Applications and Mashups with Oracle WebCenter .Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, applications, mashups, composite applications

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  • Appointment & Booking Calendar for 2,500 Members

    - by D. K. Mason
    For this job I need a booking or appointment calendar for the WP website, so that each of the 2500+ members can manage his/her own appointments calendar. Members will set their schedules and available hours. Buyers can select one member, and book when they want to visit the member and reserve time online. Lets say our WP membership site has thousands of members each offering one service. We have 25 categories. On their profile page is his appointment or booking calendar, along with his personally created and uploaded (into S3) profile video. Website visitors should be able to easily book hours & days as desired. For now all members have a free membership. WE earn $ by bringing customers to the registered members and collecting one dollar for our service. Therefore, we need an affordable script and one that handles our members needs. We already have a paid copy of Jrox. What are those needs? Well, please register for a test account in the ENTERTAINMENT category at http://asianhighway26.com/?page_id=140 Next, pretend you are a buyer and start on the index page and select your ENTERTAINMENT category. Click on image #3 and you will receive a list of others in your traveling area. When you click VIEW DETAILS, there is where a potential customer will see the calendar and if you are available on the dates and times you are interested in doing business. We know that YOU the member will want to list your not available dates and hours. There may be other features desired but this is the most important, we believe. Our WP administrator (me) can install the main script, but each member must have some login or dashboard to manage his/her own calendar and work hours. Can you create or modify any appointment calendar software to do this? Can the jam.jrox.com software we own do this? As you can see here, we offer to pay for ideas you present that we use: asianhighway26.com/?page_id=126 D.K. Mason Chief Development Officer, Asian Highway Network, Tourism Division, Asia-Pacific Region (http://www.forums.doctormason.us/b-ah/)

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  • Canonicalization issue regarding academic URL vs. blog URL

    - by user5395
    I'm sorry if what I am about to write is long-winded. I only wish to be clear. I am an academic in the scientific community. I maintain a web site for my research, teaching, and other professional activities. Until recently, the content for this site was hosted in a directory on my university department's own server. The address is of the typical form (universityname).edu/~(myusername) I decided that I wanted to use WordPress in order to host and manage my page. So I set up a WordPress.com blog and then replaced the index.html file in (universityname).edu/~(myusername) with a new one consisting of a single frame, containing the WordPress.com blog. Now when a user visits (universityname).edu/~(myusername), he or she sees the blog instead. This has been pretty nice because, even when the user clicks on links between pages or posts in the blog, the only thing showing up in the address bar of the browser is www.(universityname).edu/~(myusername), because the blog is constrained to a frame. However, the effect of this change on the search side of things has not been so kind to me. Before, when someone searched for my name in Google, the first result was always (universityname).edu/~(myusername). This is the most desirable outcome, for professional reasons. (Having my academic URL come up first suggests that I am an accredited professional, and not just some crank with a blog!) But now, Google seems to have canonicalized my web presence under the blog's WordPress.com address. It has completely forgotten about my academic URL and considers the WordPress.com address to be the best address representing me on the web. Unfortunately, WordPress.com doesn't support the canonical tag, so I can't tell the blog to advertise itself as my academic URL in the header. (It doesn't seem to help at all that I have used the WordPress.com dashboard to turn on no-indexing of the blog.) One obvious solution would be to use the departmental server to host my content again, and use a local installation of the WordPress platform. For reasons beyond my control, the platform will not be deployed on the departmental server at this time. Another solution would be to use shared hosting with WordPress.org support, because the WordPress.org platform does support the canonical tag (albeit via a plug-in). But this seems to usually require purchasing a domain name and other fees, and there is no guarantee that Google will listen to the canonical tag (it might use whatever domain name I end up with instead). Is there a way I can more cleverly integrate the WordPress.com blog into a page hosted on my department's server? Is there some PHP code I can write to retrieve the blog's contents in a way that Google won't treat as a link / "perceive" the blog? Please note: I am a PHP novice at best. I just feel there should be a simpler solution to all this, within the constraints of what I have described above. Thanks!

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  • Highlights From Interact '12 - Healthcare Industry User Group

    - by John Webb
    Last week the Oracle team traveled to Orlando for the 18th annual Healthcare Industry User Group (HIUG) conference, Interact '12.   HIUG has over 3,000 members representing 180 organizations.  While we now know the result on the SCOTUS ruling yesterday, the consensus at the conference last week was summed up well in the welcome note from HIUG President, Chris Ryzewski:    "Regardless of the legal ruling on this administration's  Patient Protection and Affordable Care Act we will undoubtedly be called upon to further reduce costs and be more efficient in every aspect of our business processes."    Well put!   Attendance exceeded previous years with several hundred attendees, over 100 sessions, and a trade show that numbered 40 booths.    Most of the HIUG members use PeopleSoft applications and they tend to be full suite customers who use PeopleSoft broadly from HCM to Financials and Supply Chain. For many customers who have licensed PeopleSoft in the last year, it was their first experience with a very strong and collaborative user group.   I had dinner with a provider who is rolling out PeopleSoft HCM and ERP to a nationwide system of forty hospitals.  A key driver for this organization and others is how to leverage PeopleSoft applications to meet the cost reduction goals mentioned above.   In the area of procurement, the topic of Supplier Contract Management attracted a lot of attention.  Contract pricing and adherence to contracts throughout the procure to pay life cycle are key to meeting cost containment objectives.  Customers were excited to see the new faceted search capabilities and usability of  the upcoming PeopleSoft eProcurement release.     The new Work Center concept was discussed in several areas including the Cost Reconciliation Work Center and the Supply Demand Work Center which enables healthcare specific functions around PAR counts and related replenishment activities.  The latest Feature Pack of HCM 9.1 was demonstrated with the Talent Summary and Manager Dashboard.   Customers were excited to see the major advances in self service available today.    The Grants Special Interest Group focused quite a bit on the usage of PeopleSoft's Project Costing "Funds Distribution" feature, which can be used to manage capital projects funded by multiple agencies and sources.  Along with the latest release of the Mobile Inventory solution that several hospitals have now implemented, a preview of new mobile applications for expenses and approvals drew a lot of attention.   The PeopleSoft focus on assisting these companies in their goals to contain costs and create new efficiencies continues forward.   We look foward to Interact '13!     

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  • LDoms and Maintenance Mode

    - by Owen Allen
     I got a few questions about how maintenance mode works with LDoms. "I have a Control Domain that I need to do maintenance on. What does being put in maintenance mode actually do for a Control Domain?" Maintenance mode is what you use when you're going to be shutting a system down, or otherwise tinkering with it, and you don't want Ops Center to generate incidents and notification of incidents. Maintenance mode stops new incidents from being generated, but it doesn't stop polling, or monitoring, the system and it doesn't prevent alerts. "What does maintenance mode do with the guests on a Control Domain?" If you have auto recovery set and the Control Domain is a member of a server pool of eligible systems, putting the Control Domain in maintenance mode automatically migrates guests to an available Control Domain.  When a Control Domain is in maintenance mode, it is not eligible to receive guests and the placement policies for guest creation and for automatic recovery won't select this server as a possible destination. If there isn't a server pool or there aren't any eligible systems in the pool, the guests are shut down. You can select a logical domain from the Assets section to view the Dashboard for the virtual machine and the Automatic Recovery status, either Enabled or Disabled. To change the status, click the action in the Actions pane. "If I have to do maintenance on a system and I do not want to initiate auto-recovery, what do I have to do so that I can manually bring down the Control Domain (and all its Guest domains)?" Use the Disable Automatic Recovery action. "If I put a Control Domain into maintenance mode, does that also put the OS into maintenance mode?" No, just the Control Domain server. You have to put the OS into maintenance mode separately. "Also, is there an easy way to see what assets are in maintenance mode? Can we put assets into, or take them out of, maintenance mode on some sort of group level?" You can create a user-defined group that will automatically include assets in maintenance mode. The docs here explain how to set up these groups. You'll use a group rule that looks like this:

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  • Oracle Customer Success Forum - Batesville - Oracle Sales Cloud - June 24th, 5pm CET

    - by Richard Lefebvre
    Batesville uses Oracle Sales Cloud to create a common platform and standardize processes for business transformation across field sales and telesales. Using real-time KPI dashboards, they are measuring their business success with consistency across their sales reps.We are pleased to invite you to a discussion with Batesville on industry trends, why sales automation is important, reasons for choosing Oracle Sales Cloud, and the vendor evaluation process. Please click on the register button to confirm your attendance by 5:00 p.m. Pacific Time on June 23, 2014.Speakers: Diane Kinker, Director CRM Program Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile:Batesville (www.Batesville.com), a wholly owned subsidiary of Hillenbrand, Inc. (NYSE:HI), is the leader in the North American death care industry. For more than 125 years, Batesville has been dedicated to helping families honor the lives of those they love®. Batesville’s innovation has changed the face of funeral service, from advancements in manufacturing and quality to patented features and memorialization offerings, technology and web-based solutions, and profit-enhancing merchandising systems and room displays. Our history of manufacturing excellence, product innovation, superior customer service and reliable delivery has helped Batesville become – and remain – a market leader. Event Description:In this informal reference call, you will have the opportunity to hear Batesville discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and the vendor evaluation process. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call.Why Oracle:Batesville looked to transform its sales automation processes. Oracle Sales Cloud met these needs and Batesville’s requirements for: Standardized end-to-end Sales Processes including Sales Performance Management (territory management, quota management and incentive compensation) Mobile capabilities with integration to Microsoft Outlook and Smartphones Creation of the WIG Dashboard (Wildly Important Goal) using reporting and analytics Click the Register Now button to confirm your attendance for this informative event. Registration will close at 5:00 p.m. Pacific Time on June 23, 2014.After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Batesville will revise the registrants list and may dismiss registrations as they see fit. Register Now!

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  • Enterprise Manager 12c: New DSS Demos Available

    - by Javier Puerta
    Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade     Enterprise Manager Cloud Control 12c Application Replay Demo Now Available! We are pleased to announce the availability of the Oracle Application Replay demo that showcases some of the key capabilities of performing realistic, production scale testing of your web and packaged Oracle applications. This demo specifically focuses on capturing production web traffic from an E-Business Suite application and replaying the captured workload on a test E-Business Suite application to assess the impact of an application infrastructure change on the workload. The target audiences are application developers, quality assurance teams, IT managers and production control staff that deal in day-to-day change management activities and trouble shooting of production environments. Demo Highlights: Enterprise Manager 12c workflows for capturing application workload Seamless integration of Application Replay with Real User Experience Insight for application workload capture Enterprise Manager 12c centralized workflows for replaying captured application workloads in a test environment Demonstrates how to minimize risk when deploying a complex EBusiness Suite application infrastructure change. Rich reporting capability for performance analysis and problem detection User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Now Available! We are pleased to announce the availability of the Oracle Real User Experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s Key Performance Indicators tracking and configuration. Demo Highlights: Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo upgrade DSS is pleased to announce an upgrade to the Oracle Enterprise Manager Cloud Control 12c: Database Management Packs demo. While retaining the content from the initial release of the demo—Diagnostic and Tuning Packs, Test Data Management and Data Masking, and Real Application Testing—the demo now includes a new Data Masking for Real Application Testing scenario. Demo Features: Diagnostic and Tuning Packs SQL Performance Analyzer Database Replay Data Masking Masking Real Application Testing workloads Testing pending Optimizer statistics Test Data Management

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  • Business Intelligence goes Big Data

    - by Alliances & Channels Redaktion
    Big Data stellt die nächste große Herausforderung für die IT-Branche dar: Massen von Daten aus immer mehr Quellen – aus sozialen Netzwerken, Telekommunikations- und Weblogs, RFID-Lesern etc. – müssen logisch verknüpft, in Echtzeit integriert und verarbeitet werden. Doch wie sieht es mit der praktischen Umsetzung aus? Eine europaweite Studie von Steria Mummert Consulting zeigt: Lediglich 28 % der Unternehmen haben bereits heute eine übergreifende, abgestimmte Business-Intelligence-Strategie implementiert. Vorherrschend sind BI-Insellösungen, die schon jetzt an den Grenzen ihrer Kapazität arbeiten. Daten werden also bisher nur eingeschränkt als wertschöpfende Ressource genutzt! Das Ergebnis der Studie klingt erschreckend, doch Unternehmen können es zu Ihrem Vorteil nutzen: Wer jetzt das Thema Big Data anpackt, kann sich einen gewinnbringenden Vorsprung vor dem Wettbewerb sichern. Wie sieht die Analyse-Umgebung der Zukunft aus? Wie und wo kann Big Data für den Geschäftserfolg genutzt werden? Antworten darauf liefert die Kunden-Event Reihe von Oracle und dem Oracle Platinum Partner Steria Mummert Consulting: Hier werden Strategien entwickelt, wie Unternehmen mit Information Discovery ihr BI-Potenzial auf dem Weg zur Big Data Schritt für Schritt ausbauen können. Highlights aus München Durchweg positives Feedback haben wir aus München, der ersten Station der Eventreihe am 23.7., erhalten: Nicht nur die tolle Location, das "La Villa" im Bamberger Haus, überzeugte. Die 31 Teilnehmerinnen und Teilnehmer konnten auch inhaltlich eine Menge mitnehmen – unter anderem einen konkreten Vorschlag für ihre eigene Roadmap in Richtung Big Data. Die Ausgangsfrage des Tages lautete – einfach und umfassend zugleich: Wie können wir den Überblick in einer komplexen Welt behalten? Den Status quo in Europa für Business Intelligence präsentierte Steria Mummert Consulting entlang der Europäischen biMA®-Studie 2012/13. Anhand von Anwendungsbeispielen aus ihrer Praxis präsentierten die geladenen Experten von Oracle und Steria Mummert Consulting verschiedene Lösungsansätze. Eine sehr anschauliche Demo zu Endeca zeigte beispielsweise, wie einfach und flexibel ein Dashboard sein kann: Hier gibt es keine vordefinierten Reports, stattdessen können Entscheider die Filter einfach per Drag & Drop verändern und bekommen so einen individuell sturkturierten Überblick über ihre Daten. Einen Ausblick bot die Session zu Oracle Business Analytics für mobile Anwendungen und Real-Time Decisions. Fazit: eine gelungene Mischung aus Überblicks-Informationen und ganz konkreten Ideen für die spezifischen Anwendungsbereiche der Kunden. Die Eventreihe „BI goes Big Data“ macht im August in Hamburg und Frankfurt Station. Die kostenfreie Veranstaltung findet zusammen mit Steria Mummert Consulting statt und richtet sich an Endkunden. In Hamburg am 14.8.2013 – zur AnmeldungIn Frankfurt a.M. am 20.8.2013 – zur Anmeldung

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  • Business Intelligence goes Big Data

    - by Alliances & Channels Redaktion
    Big Data stellt die nächste große Herausforderung für die IT-Branche dar: Massen von Daten aus immer mehr Quellen – aus sozialen Netzwerken, Telekommunikations- und Weblogs, RFID-Lesern etc. – müssen logisch verknüpft, in Echtzeit integriert und verarbeitet werden. Doch wie sieht es mit der praktischen Umsetzung aus? Eine europaweite Studie von Steria Mummert Consulting zeigt: Lediglich 28 % der Unternehmen haben bereits heute eine übergreifende, abgestimmte Business-Intelligence-Strategie implementiert. Vorherrschend sind BI-Insellösungen, die schon jetzt an den Grenzen ihrer Kapazität arbeiten. Daten werden also bisher nur eingeschränkt als wertschöpfende Ressource genutzt! Das Ergebnis der Studie klingt erschreckend, doch Unternehmen können es zu Ihrem Vorteil nutzen: Wer jetzt das Thema Big Data anpackt, kann sich einen gewinnbringenden Vorsprung vor dem Wettbewerb sichern. Wie sieht die Analyse-Umgebung der Zukunft aus? Wie und wo kann Big Data für den Geschäftserfolg genutzt werden? Antworten darauf liefert die Kunden-Event Reihe von Oracle und dem Oracle Platinum Partner Steria Mummert Consulting: Hier werden Strategien entwickelt, wie Unternehmen mit Information Discovery ihr BI-Potenzial auf dem Weg zur Big Data Schritt für Schritt ausbauen können. Highlights aus München Durchweg positives Feedback haben wir aus München, der ersten Station der Eventreihe am 23.7., erhalten: Nicht nur die tolle Location, das "La Villa" im Bamberger Haus, überzeugte. Die 31 Teilnehmerinnen und Teilnehmer konnten auch inhaltlich eine Menge mitnehmen – unter anderem einen konkreten Vorschlag für ihre eigene Roadmap in Richtung Big Data. Die Ausgangsfrage des Tages lautete – einfach und umfassend zugleich: Wie können wir den Überblick in einer komplexen Welt behalten? Den Status quo in Europa für Business Intelligence präsentierte Steria Mummert Consulting entlang der Europäischen biMA®-Studie 2012/13. Anhand von Anwendungsbeispielen aus ihrer Praxis präsentierten die geladenen Experten von Oracle und Steria Mummert Consulting verschiedene Lösungsansätze. Eine sehr anschauliche Demo zu Endeca zeigte beispielsweise, wie einfach und flexibel ein Dashboard sein kann: Hier gibt es keine vordefinierten Reports, stattdessen können Entscheider die Filter einfach per Drag & Drop verändern und bekommen so einen individuell sturkturierten Überblick über ihre Daten. Einen Ausblick bot die Session zu Oracle Business Analytics für mobile Anwendungen und Real-Time Decisions. Fazit: eine gelungene Mischung aus Überblicks-Informationen und ganz konkreten Ideen für die spezifischen Anwendungsbereiche der Kunden. Die Eventreihe „BI goes Big Data“ macht im August in Hamburg und Frankfurt Station. Die kostenfreie Veranstaltung findet zusammen mit Steria Mummert Consulting statt und richtet sich an Endkunden. In Hamburg am 14.8.2013 – zur AnmeldungIn Frankfurt a.M. am 20.8.2013 – zur Anmeldung

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  • Arçelik A.S. Uses Advanced Analytics to Improve Product Development

    - by Sylvie MacKenzie, PMP
    "Oracle’s Primavera P6 Enterprise Project Portfolio Management’s advanced analytics gives us better insight into the product development process by helping us to identify potential roadblocks.” – Iffet Iyigun Meydanli, Innovation and System Development Manager, R&D Center, Arçelik A.S. Founded in 1955, Arçelik A.S. is now the leading household appliance manufacturer in Turkey, and the third-largest household appliance company in Europe. It operates 14 production facilities in five countries (Turkey, Romania, Russia, China, and South Africa), with international sales and marketing offices in 20 countries. Additionally, the company manages 10 brands (Arçelik, Beko, Grundig, Blomberg, Elektrabregenz, Arctic, Leisure, Flavel, Defy, and Altus). The company has a household presence in more than 100 countries, including China and the United States. Arçelik’s Beko brand is among the top-10 household appliance brands in world, as a market leader for refrigerators, freezers, and washing machines in the United Kingdom. Arçelik implemented Oracle’s Primavera P6 Enterprise Project Portfolio Management for improved management of its design and manufacturing projects. With the solution, Arelik has improved its research and development (R&D) with the ability to evaluate technology risks when planning its projects. Also, it is now more easy to make plans for several locations, monitor all resources, and plan for future projects.  Challenges Improve monitoring of R&D resources?including human resources and critical laboratory equipment?to optimize management of the company’s R&D project portfolio Establish a transparent project platform to enable better product and process planning, gain insight into product performance, and facilitate advanced analytics that support R&D and overall business decisions Identify potential roadblocks for better risk management Solutions Worked with Oracle Partner PRM to implement Oracle’s Primavera P6 Enterprise Project Portfolio Management to manage the entire household-appliance, R&D project portfolio lifecycle, enabling managers and project leaders to better track and monitor resources and deliverables in real time Improved risk analysis and evaluation abilities for R&D projects Supported long-term planning needs Used advanced reporting features to capture data needed for budgeting and other project details, including employee performance evaluations Improved monitoring abilities and insight into the overall performance of products postproduction Enabled flexible, fast, and customized reporting with the P6 dashboard on a centralized platform to meet custom reporting needs for project leaders and support on-time and on-budget deliverables Integrated with other corporate departments, such as accounts payable, to upload project invoice data into the Primavera solution and the company’s e-mail system, so that project leaders will be alerted about milestones and other project related information Partner“Oracle Partner PRM provided us with a quick, reliable, and solution-focused approach to its support,” said Iffet Iyigun Meydanli, innovation and system development manager, R&D Center, Arçelik A.S. “The company’s service covered the entire spectrum of our needs, including implementation, training, configuration, problem solving, and integration.”

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  • New Features Of WordPress 3.3 You Must Know

    - by Gopinath
    After months of beta testing, WordPress 3.3 version is going to be released at the end of this month. There are several new features packed in the new version and few of them are going to excite WordPress admins. In this post we are going to discuss about the exciting new features. 1. Drag and Drop Media Uploads One of the biggest improvements in this version of WordPress is it’s all new media uploader. Now you can upload multiple files by just dragging & dropping, instantly resize  the images and filter files by their type. The media upload sports a brand new look WordPress adopted the Pupload plugin to power its media uploader component and it’s written by the same team who created the popular TinyMCE editor plugin. 2. Improved Admin Bar(Toolbar) The admin bar or newly called toolbar has got handful of makeovers. The not so much used items like Search box and other elements are removed to make sure that the bar is not clumsy. The user menu and the related options are moved to the right like how we see in Google’s user bar. Also there are few changes to the colour of the bar to make it more eye friendly. 3. Fly out Admin Menus All the left side bar menus of WordPress admin are now sports a fly out menu style to save a click. In the previous versions if you want to access a sub menu on the left side bar, you need to first click on the category and then choose the menu item from the expanded list. Now on just mouse over you will see a flyout of menu items. 4. Adaptive Admin – Layout Auto Adjust To Fit Various Devices If you own an iPad or any other so called tablets then you are going to love this feature. The admin site of WordPress has got a lot more friendly with tablets and smartphones. WordPress now auto adjusts layout to fit the device through which you are accessing the admin site.  Accessing admin dashboard on your tablets is going to be more fun. 5. Other Features Now that we have read the most useful 4 features here is a small list of other features that may interest you Nice Tooltips are displayed where ever possible to help the newbies to understand the usage of admin site Responsive Layouts jQuery 1.7 and jQuery UI 1.8.16 are the power horses of WordPress Performance improvements This article titled,New Features Of WordPress 3.3 You Must Know, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Exalytics OBI11g Partner Training 3-day hands-on Workshops

    - by Mike.Hallett(at)Oracle-BI&EPM
    These FREE to OPN Partners hands-on workshops highlight both the hardware and software components that are engineered to work together to deliver Oracle Exalytics - an optimized version of the industry-leading Oracle TimesTen In-Memory Database with analytic extensions, a highly scalable Oracle server designed specifically for in-memory business intelligence, and Oracle's proven Business Intelligence Foundation (OBI 11g v 11.1.1.6 and Essbase) with enhanced visualization capabilities and performance optimizations. Priority will be given to Partner individuals who have passed or scheduled to take the Oracle Business Intelligence Foundation Suite 11g Essentials (1Z1-591) exam, and to Partners who have purchased an Exalytics for their own data centres to demonstrate it to their clients. Topics covered will include: Exalytics Architectural Overview Upgrade and Lifecycle Management Times Ten for Exalytics Summary Advisor Utility Essbase and EPM System on Exalytics Dashboard and Analysis Interactions OBIEE 11.1.1.6 Features and Advanced Topics After taking this course, you will be well prepared to architect, build, demo, and implement an end-to-end Exalytics solution.You will also be able to extend your current analytical and enterprise performance management application implementations with numerous Oracle technologies specifically enhanced to take advantage of the compute capacity and in-memory capabilities of Oracle Exalytics. Prerequisites Experience and understanding of OBIEE 11g is required ·       Previous attendance of Oracle Business Intelligence Foundation Suite Workshop or BIEE 11g Introduction Workshop is highly recommended, and priority will be given to Partner individuals who have passed or scheduled to take the Oracle Business Intelligence Foundation Suite 11g Essentials (1Z1-591) exam. Good understanding of data warehousing and data modelling for reporting and analysis purpose.  Strong experience with database technologies preferred Attendee to provide their own laptops which must meet the following minimum hardware/software requirements: Hardware Minimum 8GB RAM 60 GB free disk space (includes staging) USB 2.0 port (at least one available) It is strongly recommended that you bring a mouse. You will be working in a development environment and using the mouse heavily. Software One of the following operating systems: 64-bit Windows host/laptop OS 64-bit host/laptop OS with a Windows VM (XP, Server, or Win 7, BIC2g, etc.) Internet Explorer 7.x/8.x or Firefox 3.5.x WINRAR or 7ziputility to unzip workshop files: Download-able from http://www.win-rar.com/download.html Download-able from http://www.7zip.com/ Oracle VirtualBox 4.0.2 or higher Downloadable from http://www.virtualbox.org/wiki/Downloads CPU virtualization mode needs to be enabled. We will provide guidance on the day of the workshop.  Attendees will be given a VirtualBox image containing a pre-installed Oracle Exalytics environment. Register Here for 3-day Workshops: 11-Dec-12 Birmingham UK 29-Jan-13 Utrecht NL 12-Feb-13 Frankfurt Germany 12-Mar-13 Moscow Russia

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  • Access to Salesforce.com Data Through Tableau Desktop

    - by dataintegration
    This article will explain how to connect to any of the RSSBus OData Connectors with Tableau's business intelligence tool. While the example uses the Salesforce Connector, the same process can be followed for any of the OData Connectors. Step 1: Download and install both the Salesforce Connector from RSSBus and Tableau Desktop from Tableau. Step 2: Next you will want to configure the Salesforce Connector to connect with your Salesforce.com account. If you browse to the Help tab in the Salesforce Connector application, there is a link to the Getting Started Guide which will walk you through setting up the Salesforce Connector. Step 3: Once you have successfully configured the Salesforce Connector application, you will want to open Tableau and select the Connect to data option at the top left of the window. Step 4: Here you will click on the option labeled OData under the section labeled On a server. Step 5: A new pop up will appear. The box under Step 1 of the pop-up must contain the OData URL of the Salesforce Connector table. You can find this by clicking on the Settings tab of the Salesforce Connector. Once you have found the OData entry URL, you will need to append the table name that you want Tableau to connect with to the OData entry URL. In this example, we will connect to the Account table. Thus, the URL we enter will be: http://localhost:8181/sfconnector/data/conn/odata.rsc/Account. You will also need to add authentication options in this step. To do this, select the Use a Username and Password option in Step 2 of the pop-up and enter the Username and Password of the user who has access to the Salesforce Connector. When you are done, click the Connect button in Step 3 of the pop-up. Step 6: When the connection to the Salesforce Connector is successful, give the connection a name and click the OK button. Step 7: The table columns will be listed on the left side under the Dimensions section of the workspace. Step 8: To view your Salesforce.com data, you can right click under the table name in the Data section at the top left of the dashboard and select the View Data option. Your Saleforce.com data will appear in Tableau.

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  • Determining whether a visitor reached two different pages in one visit

    - by Shaun
    I have a funnel that I would like to track. Tracking this funnel won't work with the default "goal funnel" tracking in Google due to the fact that I am mixing events and pageviews. As such, I've created a series of reports: Visits to demo pages - An inclusion filter on "Page". Triggers an Event on these pages - An inclusion filter on "Page" and "Event Category". Does not bounce - An inclusion filter on "Page" and an exclusion filter on "Exit Page" for these same pages. Reach our storefront - ?? Purchase something - An inclusion filter on "Page" and a report that shows "Transactions". At a basic level, I need to track users who reached demo pages, then reached any page on our store. Intuitively, I created a segment, used two inclusive "Page" filters (one for the demo pages and one for any page in our store), and combined them with an "AND" operator. I thought this was working until I tried to do the same thing in a dashboard widget and on a custom report. When I tried the same thing in those areas, I got zero results. I figured this might be because widgets and custom report filters function differently from segment filters (the options are different for all of them), so I tried applying my "demo page && store page" segment to a report that gave me a general page list. All I saw was a list of the specific pages. I tried simplifying things by creating a custom report that showed all visits to store pages, then applied a segment that filtered for users who visited demo pages. This got me the same numbers as my "demo page && store page" segment, but showed a list of demo pages. This has led me to believe that the "demo page && store page segment" approach and the "demo segment && store report" functionally behave the same. However, this experience has left me questioning whether they're giving me what I want. Are these methods showing me all users who reached both sets of pages? Is there a better/easier/more standard way of doing this aside from looking at visitor flow reports? I'm trying to avoid a combination of custom variables/events and using the horizontal funnel approach since it would consume a large number of our limited goals and seems more complicated than is necessary for tracking this funnel.

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  • Setting up PerformancePoint Services on Sharepoint 2010: connection errors

    - by Rik
    I have tried to setup PerformancePoint Services on SharePoint 2010, but every time I try to use the dashboard designer, I get this error: “An error has occurred attempting to contact the specified SharePoint site” I have tried these steps but it hasn't helped. Any ideas? The event log gives the following information: WebHost failed to process a request. Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/24724999 Exception: System.ServiceModel.ServiceActivationException: The service '/_vti_bin/client.svc' cannot be activated due to an exception during compilation. The exception message is: This collection already contains an address with scheme http. There can be at most one address per scheme in this collection. Parameter name: item. --- System.ArgumentException: This collection already contains an address with scheme http. There can be at most one address per scheme in this collection. Parameter name: item at System.ServiceModel.UriSchemeKeyedCollection.InsertItem(Int32 index, Uri item) at System.Collections.Generic.SynchronizedCollection`1.Add(T item) at System.ServiceModel.UriSchemeKeyedCollection..ctor(Uri[] addresses) at System.ServiceModel.ServiceHost..ctor(Type serviceType, Uri[] baseAddresses) at System.ServiceModel.Activation.ServiceHostFactory.CreateServiceHost(Type serviceType, Uri[] baseAddresses) at System.ServiceModel.Activation.ServiceHostFactory.CreateServiceHost(String constructorString, Uri[] baseAddresses) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CreateService(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) --- End of inner exception stack trace --- at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath) Process Name: w3wp Process ID: 2576

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  • Good bug tracking with Sharepoint?

    - by torbengb
    At my place of work, it has been decided to move many processes to Sharepoint. I'm now looking into how Sharepoint can be used for bug tracking (à la Mantis, FogBugz etc. but within Sharepoint). Specifically, we're using a collaboration room and the solution must work inside that. I know that I can create lists using an "Issue tracker" template, but it lacks workflow, integrated correspondence (like FogBugz), and audit log (any user can edit any field any time, without it being noted anywhere). That's not sufficient, so I am looking for "bigger" solutions but haven't yet found anything at all. This question is similar but aims at Helpdesk use; we aim at bug tracking and change requests to a system. I'm open to suggestions! As I'm not an administrator, I can't just grab a Sharepoint component and install it for testing. I'm looking for experiences, documentation, white papers, screen shots -- the actual downloadable will be relevant later. Ideally, some of these matters should be covered: Support for different ticket types (bug, feature, inquiry, internal task). Configurable workflow per ticket type, no fixed number of steps. Configurable read/write permissions per field and per workflow status. Configurable dashboard for managers with nice charts. Configurable email notifications. Correspondence à la FogBugz. (Challenge: we use Notes, not Exchange.)

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  • Per client DNS server assignment using Pfsense

    - by Trix
    I have a network where pfsense is the gateway. There are two sets of clients that I want. One where there will be some restrictions to the network (example, IM being blocked) and one network where there are no restrictions. One easy way I thought about doing this was assigning the different domains different DNS servers. One set could use OpenDNS, the other could use Google's Public DNS. The set with OpenDNS would have the filter options on (using OpenDNS' dashboard, I can check block IM .... so I do not manually need to block login.oscar.aol.com, meebo.com, gmail chat ....etc). So the problem is the DHCP server looks like it will only assign a single set of DNS servers to clients. Is there a way to set a per client assignment? Is there a better way to obtain what I want to obtain. This is just a small home network. I do not need anything fancy, but I do need this functionality in one way or another.

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  • Integration of SharePoint 2010 with TFS2010

    - by Kabir Rao
    We have performed following steps as of now- Install TFS2010 10.0.30319.1 (RTM) on Windows Server 2008 R2 Enterprise(app tier) SQL 2008 SP1 with Cumulative update 2 on Windows Server 2008 R2 Enterprise(data tier) Reporting Service is installed on app tier. After this installation worked fine we installed SharePoint 2010 on app tier. After installation we followed http://blogs.msdn.com/b/team_foundation/archive/2010/03/06/configuring-sharepoint-server-2010-beta-for-dashboard-compatibility-with-tfs-2010-beta2-rc.aspx for configuration. We are not able to perform the last step described in the link as following error occured- TF249063: The following Web service is not available: http://apptier:31254/_vti_bin/TeamFoundationIntegrationService.asmx. This Web service is used for the Team Foundation Server Extensions for SharePoint Products. The underlying error is: The remote server returned an error: (404) Not Found.. Verify that the following URL points to a valid SharePoint Web application and that the application is available: http://apptier:31254. If the URL is correct and the Web application is operating normally, verify that a firewall is not blocking access to the Web application. We have also noticed that Document Folder in Team project also have red x. Please help. Thanks upfront.

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  • Error with Apache, Nagios and Snorby integration

    - by user1428366
    I'm trying to use apache to serve two different websites (Nagios and Snorby). The problem is that when I try to see the "/snorby" website, apache sends me the "It works" page. If I try to access to "/nagios" it works perfectly. Snorby is running under ruby passenger .This are the config files. <VirtualHost *:80> ScriptAlias /nagios/cgi-bin "/srv/nagios/sbin" <Directory "/srv/nagios/sbin"> # SSLRequireSSL Options ExecCGI AllowOverride None Order allow,deny Allow from all # Order deny,allow # Deny from all # Allow from 127.0.0.1 AuthName "Nagios Access" AuthType Basic AuthUserFile /srv/nagios/etc/htpasswd.users Require valid-user </Directory> Alias /nagios "/srv/nagios/share" <Directory "/srv/nagios/share"> # SSLRequireSSL Options None AllowOverride None Order allow,deny Allow from all # Order deny,allow # Deny from all # Allow from 127.0.0.1 AuthName "Nagios Access" AuthType Basic AuthUserFile /srv/nagios/etc/htpasswd.users Require valid-user </Directory> </VirtualHost> And the other one is this: <VirtualHost *:80> #Alias /snorby "/var/www/snorby-2.6.0/public" # !!! Be sure to point DocumentRoot to 'public'! DocumentRoot /var/www/snorby-2.6.0/public <Directory /var/www/snorby-2.6.0/public> # This relaxes Apache security settings. AllowOverride all # MultiViews must be turned off. Options -MultiViews </Directory> </VirtualHost> If I disable the Nagios webpage, the Snorby webpage works. I think the problem is Snorby because when I try to access to the Ip address with Nagios page disable, the webapplication redirects me to http:// myserverip/dashboard. Can anyone help me please? Thank you so much! Regards

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  • Alternatives to Splunk?

    - by MichaelGG
    I'm pretty impressed with Splunk, especially version 4. Pretty graphs, alerting (Enterprise only), and fast, accurate, searching. It's a great product. However, the cost just way too high to consider for full production use for our company. All we really need is to be able to index different logs in a central place, and have reasonable searching on that. Having alerts based on a saved search is also really nice. We don't really go beyond that. In fact, our biggest usage has been in deploying new applications. Everything gets logged via log4net to either the Event log on Windows or a text file on Linux. Splunk makes it pretty easy to quickly search across those to make sure all the parts of the app are working ok -- that's saved us tons of time versus hunting down individual logging sources. What alternatives exist in this market? I have a sinking feeling Splunk's pricing is so high because they have the best product by far, and they know it. We want the server to run on Windows. I'd be open to a split model, using one product for general logs (collect via syslog/Snare), and a dedicated product for our custom apps (like Log4Net Dashboard). Would using a simple syslog server such as Kiwi, sent to SQL Server (perhaps with fulltext enabled) work? I'd hope the cost should be well under 5 figures, USD. (And yes, I know, we're cheap. We're a startup with little money, and BizSpark takes care of all our MS licensing.) Edit: I should add, we have about 10 physical servers, 20 VMs, and a couple firewalls and switches. 90% is Windows.

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