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• Build-time dependency resolving coming to Entity Framework. Now, how about those BI tools too?

  - by jamiet

  Three months ago I wrote a blog post entitled Some thoughts on Visual Studio database references and how they should be used for SQL Server BI where I shared some thoughts on a feature available to database developers in Visual Studio 2010 that I would love to see added to SQL Server Integration Services (SSIS), Analysis Services (SSAS) and Reporting Services (SSRS). In there I said: Over the past few weeks I have been making heavy use of the Database tools in Visual Studio 2010 and one of the features that has most impressed me has been database references.   Database references allow you to have stored procedures in your database project that refer to objects (tables, views, stored procedures etc…) that exist in other database projects and hence when you build your database project it is able to resolve those references.   It occurred to me that similar functionality would be incredibly useful for SQL Server Integration Services(SSIS), Analysis Services (SSAS) & Reporting Services (SSRS) projects. After all reports, packages and data source views are rife with references to database objects – why shouldn’t we be able to have design-time dependency checking in our BI projects the same way that database and .Net developers do? In that blog post I shared links to three Connect submissions where I requested this feature be added to SSIS, SSAS & SSRS. In addition I also submitted a request that the feature be extended to .Net projects so that any reference to a database object in a .Net assembly can be resolved at build time. That Connect submission is at [Entity FX] Use database references to constrain the EDM and overnight it received this comment from Microsoft: We have been working on this feature for a while and and will be available soon This is really good news - it improves the Microsoft developer ecosystem by ensuring invalid references to database references get caught at build time (ideally as part of a Continuous integration build) rather than run time. [Hopefully it might nip this code-first nonsense in the bud too (Ooo...way to incite flame comments :) ) ]. If you want to see this feature in action then check out a video from Teched Europe last month entitled SQL Server Developer Tools Code-named "Juneau" where it is demo'd by Lance Delano and Tim Laverty.   The point of this blog post though is not just to draw attention to this forthcoming feature for .Net developers, it is to ask you to petition Microsoft to get this feature added to SSIS/SSAS/SSRS too. After all, we already know (from the video above) that the feature is coming to this new code-name Juneau development environment plus we also know that Juneau will be the development environment for SSIS/SSAS/SSRS as well - is it really much of a stretch to expect the BI tools to have access to this great feature too? I don't think so and if you agree with me then I urge you to vote and add a comment to the Connection submissions that are requesting this feature. They are at: [SSAS] Declare Object Dependancies [SSRS] Declare Object Dependancies [SSIS] Declare Object Dependancies (Update, Apparently someone at Microsoft has deemed it necassary to set this to private and I am not able to change it back even though I submitted it. You can still vote on the other two though.) Let's close that SQL Developer Gap!   @Jamiet    

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• "Why We Chose Fusion CRM" by Vikas Bhambri, Managing Partner, The Athene Group

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Vikas Bhambri, Managing Partner, The Athene Group This year The Athene Group (www.theathenegroup.com) celebrated our tenth anniversary. The company has accomplished a lot in ten years overcoming a number of hurdles and challenges to have grown organically to a 150+ person global company with offices in the US, UK, and India and customers in the US, Canada, and Europe. Now more than ever with the current global landscape from an economic and competitive standpoint it was vital that we make some changes to remain successful for the next ten years. There were two key initiatives that we discussed internally that would enable us to successfully accomplish this – collaboration and the concept of “insight to action”. With our existing Oracle CRM On Demand platform we had components of this but not the full depth and breadth that we were looking for. When we started to discuss Fusion CRM we immediately saw several next generation tools that would embrace these two objectives. For a consulting and development organization the collaboration required between business development and consulting delivery is as important as the collaboration required during the projects between the project delivery and account management teams. The Activity Streams functionality in Fusion CRM immediately addressed the communication of key discussion topics and exchanges around our clients. Of course when we saw the Oracle Social Network (which is part of our Fusion CRM roadmap) we were blown away. The combination OSN and our CRM is going to make us more effective as we discuss and work cohesively on client engagements – ensuring mutual success for both Athene and our clients. When we looked at “insight to action” we saw that we had a great platform when folks were at their desks, unfortunately a lot of our business development and consulting folks are on the road. The Fusion Mobile Sales and Fusion Outlook Desktop provide information to our teams when they are on the go. So that they can provide real-time information and react to real-time information provided by their peers. We are in the early stages of our transformative experience with Fusion CRM but we believe the platform along with our people and processes are going to help us achieve our goals in the future.

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• Cloud Backup: Getting the Users' Backs Up

  - by Tony Davis

  On Wednesday last week, Microsoft announced that as of July 1, all data transfers into its Microsoft Azure cloud will be free (though you have to pay for transferring data out). On Thursday last week, SQL Azure in Western Europe went down. It was a relatively short outage, but since SQL Azure currently provides no easy way to take a standard backup of a database and store it locally, many people had no recourse but to wait patiently for their cloud-based app to resume. It seems that Microsoft are very keen encourage developers to move their data onto their cloud, but are developers ready to do it, given that such basic backup capabilities are lacking? Recently on Simple-Talk, Mike Mooney described a perfect use case for the Microsoft Cloud. They had a simple web-based application with a SQL Server backend; they could move the application to Windows Azure, and the data into SQL Azure and in the process free themselves from much of the hassle surrounding management and scaling of the hardware, network and so on. It was a great fit and yet it nearly didn't happen; lack of support for the BACKUP command almost proved a show-stopper. Of course, backups of Azure databases are always and have always been taken automatically, for disaster recovery purposes, but these are strictly on-cloud copies and as of now it is not possible to use them to them to restore a database to a particular point in time. It seems that none of those clever Microsoft people managed to predict the need to perform basic backups of Azure databases so that copies could be stored locally, outside the Azure universe. At the very least, as Mike points out, performing a local backup before a new deployment is more or less mandatory. Microsoft did at least note the sound of gnashing teeth and, as a stop-gap measure, offered SQL Azure Database Copy which basically allows you to create an online clone of your database, but this doesn't allow for storing local archives of the data. To that end MS has provided SQL Azure Import/Export, to package up and export a database and its data, using BACPACs. These BACPACs do not guarantee transactional consistency; for example, if a child table is modified after the parent is copied, then the copied database will be in inconsistent state (meaning, to add to the fun, BACPACs need to be created from a database copy). In any event, widespread problems with BACPAC's evil cousin, the DACPAC have been well-documented, and it seems likely that many will also give BACPAC the bum's rush. Finally, in a TechEd 2011 presentation tagged "SQL Azure Advanced Administration", it was announced that "backup and restore" were coming in the next SQL Azure CTP. And yet this still doesn't mean that we'll get simple backups as DBAs know and love them. What it does mean, at least, is the ability to restore any given database to a point in time within a 2-week window. For the time being, if you want a local copy of your data and don't want to brave the BACPAC, one is left with SSIS or BCP, creative use of schema and data comparison tools, or use of SQL Azure Backup (currently in beta) in order to perform this simple but vital task. Cheers, Tony.

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• Apprentice Boot Camp in South Africa (Part 2)

  - by Tim Koekkoek

  By Maximilian Michel (DE), Jorge Garnacho (ES), Daniel Maull (UK), Adam Griffiths (UK), Guillermo De Las Nieves (ES), Catriona McGill (UK), Ed Dunlop (UK) Today we have the second part of the adventures of seven apprentices from all over Europe in South-Africa!  Kruger National Park & other experiences Going to the Kruger National Park was definitely an experience we will all remember for the rest of our lives. This trip,organised by Patrick Fitzgerald, owner of the Travellers Nest (where we all stayed), took us from the hustle and bustle of Joburg to experience what Africa is all about, the wild! Although the first week’s training we had prior to this trip to the Kruger was going very well, we all knew this was to be a very nice break before we started the second week of training. And we were right, the animals, scenery and sights we saw were just simply incredible and like I said something we will remember for the rest of our lives. To see lions, elephants, cheetahs and rhinos and many more in a zoo is one thing, but to see them in the wild, in their natural habitat is very special and I personally only realised this from the early 5 am start on the first morning in the Kruger, which was definitely worth it. Not only was it all about the safari, we ate some wonderful food, in particular on the Saturday night, Patrick made us a traditional South African Braai which was one of my favourite meals of the whole two weeks. After the Kruger National Park we had a whole day of traveling back to Johannesburg but even this was made to be a good day by our hosts. Despite the early start on the road it was all worth it by the time we reached God's Window. The walk to the top was made a lot harder by all the steaks we had eaten in the first week but the hard walk was worth it at the top, with views that stretched for miles. The Food The food in South Africa is typically meat and in big amounts, while there we ate a lot of big beef steaks, ribs and kudu sausage. All of the meat we ate was usually cooked with a sauce such as a Barbeque glaze. The restaurants we visited were: Upperdeck Restaurant, with live music and a great terrace to eat, the atmosphere was good for enjoying the music and eating our food. Most of us ate  Spare ribs that weighed 600 kg, with barbecue sauce that was delicious. Die Bosvelder Pub & Restaurant is a restaurant with a very surprising decor, this is because the walls had many of south Africa’s famous animals on them. The food was maybe the best we ate in South Africa. Our orders were: Springbokvlakte Lambs' Neck Stew, beef in gravy and steaks topped with cheese and then more meat on top! All meals were accompanied by a selection of white sauce cauliflower, spinach and zanhorias. Pepper Chair Restaurant, where the specialty is T-Bone steaks of 1.4 kg, but most of us were happy to attempt the 1 kg. Cooked with barbecue sauce over the meat, it was very good!  The only problem was their size causing the  the meat to get cold if you did not eat it very fast! We’re all waiting for our 1.0 kg t-bone steak including our Senior Director EMEA Systems Support Germany & Switzerland: Werner Hoellrigl The Godfather Restaurant, the food here was more meat in abundance. We ate: great ribs, hamburgers, steaks and all accompanied with a small plates of carrot and sauteed spinach, very good. We had two great weeks in South-Africa! If you want to join Oracle, then check http://campus.oracle.com 

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• PASS: International Travels

  - by Bill Graziano

  Nihao!  One of the largest changes PASS is going through is the the expansion outside the US and Canada.  We’ve had international chapters and events in Europe since the early 2000’s.  But nothing on the scale we’re seeing now.  Since January 1st there have been 18 SQL Saturday events outside North America and 19 events in North America.  We hope to have three international SQLRally events outside the US in FY13 (budget willing).  I don’t know the exact percentage of chapters outside the US but it’s got be 50% or higher. We recently started an effort to remake the Board to better reflect the growing global face of PASS.  This involves assigning some Board seats to geographic regions.  You can ask questions about this in our feedback forum, participate in a Twitter chat or ask questions directly of Board members.  You can email me at if you’d like to ask a question directly.  We’re doing this very slowly and deliberately in hopes that a long communication cycle gives us a chance to address all the issues that our members will raise. After the Summit we passed a budget exception allocating an extra $20,000 for Board members to travel to local events.  I think it’s important for Board members to visit new areas and talk to more of our members.  I sent out an email asking where people had attended events outside their home city.  Here’s the list I got back: Albuquerque, Amsterdam, Boston, Brisbane, Chicago, Colorado Springs, Columbus, Dallas, Houston, Jacksonville, Las Vegas, London, Louisville, Minneapolis, New York City, Orange County, Orlando, Pensacola, Perth, Philadelphia, Phoenix, Redmond, Seattle, Silicon Valley, Sydney, Tampa Bay, Vancouver, Washington DC and Wellington.  (Disclaimer: Some of this travel was paid for by employers or Board members themselves.  Some of this travel may have been completed before the Summit.  That’s still one heck of a list!) The last SQL Saturday event this fiscal year is SQL Saturday Shanghai.  And that’s one I’m attending.  This is our first event in China and is being put on in cooperation with the local Microsoft office.  Hopefully this event will be the start of a growing community in China that includes chapters, SQL Saturdays and maybe a SQLRally or two in the future.  I’m excited to speak with people that are just starting down this path and watching this community grow. I encourage you to visit the PASS Global Growth site and read through the material there.  This is the biggest change we’ve made to our governance since I’ve been on the Board.  You need to understand how it affects you and how it affects the organization. And wish me luck on the 15 hour flight to Shanghai on Friday afternoon.  Rob Farley flies from Australia to the US for PASS events multiple times per year and I don’t know how he does it so often.  I think one of these is going to wipe me out.  (And Nihao (knee-how) is Chinese for Hello.)

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• Big Data – ClustrixDB – Extreme Scale SQL Database with Real-time Analytics, Releases Software Download – NewSQL

  - by Pinal Dave

  There are so many things to learn and there is so little time we all have. As we have little time we need to be selective to learn whatever we learn. I believe I know quite a lot of things in SQL but I still do not know what is around SQL. I have started to learn about NewSQL recently. If you wonder what is NewSQL I encourage all of you to read my blog post about NewSQL over here Big Data – Buzz Words: What is NewSQL – Day 10 of 21. NewSQL databases are quickly becoming popular – providing the scale of NoSQL with the SQL features and transactions. As a part of learning NewSQL database, I have recently started to learn about ClustrixDB. ClustrixDB has been the most mature NewSQL database used by some of the largest internet sites in the world for over 3 years, with extensive SQL support. In addition to scale, it provides fast real-time analytics by bringing massively parallel processing (MPP), available only in warehousing databases, to the transactional database. The reason I am more intrigued about learning ClustrixDB is their recent announcement on Oct 31. ClustrixDB was only available as an appliance, but now with their software release on Oct 31, everyone can use it. It is now available as forever free for up to 12 cores with community support, and there is a 45 day trial for unlimited cluster sizes. With the forever free world, I am indeed interested in ClustrixDB now. I know that few of the leading eCommerce sites in the world uses them for their transactional database. Here are few of the details I have quickly noted for ClustrixDB. ClustrixDB allows user to: Scale by simply adding nodes to the cluster with a single command Run billions of transactions a day Run fast real-time analytics Achieve high-availability with recovery from node failure Manages itself Easily migrate from MySQL as it is nearly plug-and-play compatible, use MySQL drivers, tools and replication. While I was going through the documentation I realized that ClustrixDB also has extensive support for SQL features including complex queries involving joins on a dozen or more tables, aggregates, sorts, sub-queries. It also supports stored procedures, triggers, foreign keys, partitioned and temporary tables, and fully online schema changes. It is indeed a very matured product and SQL solution. Indeed Clusterix sound very promising solution, I decided to dig a bit deeper to understand who are current customers of the Clustrix as they exist in the industry for quite a few years. Their client list is indeed very interesting and here is my quick research about them. Twoo.com – Europe’s largest social discovery (dating) site runs 4.4 Billion Transactions a day with table sizes over a Terabyte, on a 168 core cluster. EngageBDR – Top 3 in the online advertising category uses ClustrixDB to serve 6.9 billion ads a day through real-time bidding platform. Their reports went from 4 hours to 15 seconds. NoMoreRack – Top 2 fastest growing e-commerce company in US used ClustrixDB for high availability and fast growth through Amazon cloud. MakeMyTrip – India’s leading travel site runs on ClustrixDB with two clusters running as multi-master in Chennai and Bangalore. Many enterprises such as AOL, CSC, Rakuten, Symantec use ClustrixDB when their applications need scale. I must accept that I am impressed with the information I have learned so far and now is the time to do some hand’s on experience with their product. I want to learn this technology so in future when it is about NewSQL, I know what I am talking about. Read more why Clustrix explains why you ClustrixDB might be the right database for you. Download ClustrixDB with me today and install it on your machine so in future when we discuss the technical aspects of it, we all are on the same page. The software can be downloaded here. Reference : Pinal Dave (http://blog.SQLAuthority.com)Filed under: Big Data, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Clustrix

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• Call For Papers Tips and Tricks

  - by speakjava

  This year's JavaOne session review has just been completed and by now everyone who submitted papers should know whether they were successful or not.  I had the pleasure again this year of leading the review of the 'JavaFX and Rich User Experiences' track.  I thought it would be useful to write up a few comments to help people in future when submitting session proposals, not just for JavaOne, but for any of the many developer conferences that run around the world throughout the year.  This also draws on conversations I recently had with various Java User Group leaders at the Oracle User Group summit in Riga.  Many of these leaders run some of the biggest and most successful Java conferences in Europe. Try to think of a title which will sound interesting.  For example, "Experiences of performance tuning embedded Java for an ARM architecture based single board computer" probably isn't going to get as much attention as "Do you like coffee with your dessert? Java on the Raspberry Pi".  When thinking of the subject and title for your talk try to steer clear of sessions that might be too generic (and so get lost in a group of similar sessions).  Introductory talks are great when the audience is new to a subject, but beware of providing sessions that are too basic when the technology has been around for a while and there are lots of tutorials already available on the web. JavaOne, like many other conferences has a number of fields that need to be filled in when submitting a paper.  Many of these are selected from pull-down lists (like which track the session is applicable to).  Check these lists carefully.  A number of sessions we had needed to be shuffled between tracks when it was thought that the one selected was not appropriate.  We didn't count this against any sessions, but it's always a good idea to try and get the right one from the start, just in case. JavaOne, again like many other conferences, has two fields that describe the session being submitted: abstract and summary.  These are the most critical to a successful submission.  The two fields have different names and that is significant; a frequent mistake people make is to write an abstract for a session and then duplicate it for the summary.  The abstract (at least in the case of JavaOne) is what gets printed in the show guide and is typically what will be used by attendees when deciding what sessions to attend.  This is where you need to sell your session, not just to the reviewers, but also the people who you want in your audience.  Submitting a one line abstract (unless it's a really good one line) is not usually enough to decide whether this is worth investing an hour of conference time.  The abstract typically has a limit of a few hundred characters.  Try to use as many of them as possible to get as much information about your session across.  The summary should be different from the abstract (and don't leave it blank as some people do).  This field is where you can give the reviewers more detail about things like the structure of the talk, possible demonstrations and so on.  As a reviewer I look to this section to help me decide whether the hard-sell of the title and abstract will actually be reflected in the final content.  Try to make this comprehensive, but don't make it excessively long.  When you have to review possibly hundreds of sessions a certain level of conciseness can make life easier for reviewers and help the cause of your session. If you've not made many submissions for talks in the past, or if this is your first, try to give reviewers places to find background on you as a presenter.  Having an active blog and Twitter handle can also help reviewers if they're not sure what your level of expertise is.  Many call-for-papers have places for you to include this type of information.  It's always good to have new and original presenters and presentations for conferences.  Hopefully these tips will help you be successful when you answer the next call-for-papers.

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• Call for Papers for both Devoxx UK and France now open!

  - by Yolande

  Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} The two conferences are taking place the last week of March 2013 with London on March 26th and 27 and Paris on March 28th and 29th. Oracle fully supports "Devoxx UK" and "Devoxx France" as a European Platinum Partner. Submit proposals and participate in both conferences since they are a two-hour train ride away from one another. The Devoxx conferences are designed “for developers by developers.” The conference committees are looking for speakers who are passionate developers unafraid to share their knowledge of Java, mobile, web and beyond. The sessions are about frameworks, tools and development with in-depth conference sessions, short practical quickies, and bird-of-a-feather discussions. Those different formats allow speakers to choose the best way to present their topics and can be mentioned during the submission process Devoxx has proven its success under Stephan Janssen, organizer of Devoxx in Belgium for the past 11 years. Devoxx has been the biggest Java conference in Europe for many years. To organize those local conferences, Stephan has enrolled the top community leaders in the UK and France. Ben Evans and Martijn Verberg are the leaders of London Java User Group (JUG) and are also known internationally for starting the Adopt-a-JSR program. Antonio Goncalves is the leader of the Paris JUG. He organized last year’s Devoxx France, which was a big success with twice the size first expected. The organizers made sure to add the local character to the conferences. "The community energy has to feel right," said Ben Evans and for that he picked an "old Victoria hall" for the venue. Those leaders are part of very dynamic Java communities in France and in the UK. France has 22 JUGs; the Paris JUG alone has 2,000 members. The UK has over 50,000 developers working in London and its surroundings; a lot of them are Java developers working in the financial industry. The conference fee is kept as low as possible to encourage those developers to attend. Devoxx promises to be crowded and sold out in advance. Make sure to submit your talks to both Devoxx UK and France before January 31st, 2013. 

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• Universities 2030: Learning from the Past to Anticipate the Future

  - by Mohit Phogat

  What will the landscape of international higher education look like a generation from now? What challenges and opportunities lie ahead for universities, especially “global” research universities? And what can university leaders do to prepare for the major social, economic, and political changes—both foreseen and unforeseen—that may be on the horizon? The nine essays in this collection proceed on the premise that one way to envision “the global university” of the future is to explore how earlier generations of university leaders prepared for “global” change—or at least responded to change—in the past. As the essays in this collection attest, many of the patterns associated with contemporary “globalization” or “internationalization” are not new; similar processes have been underway for a long time (some would say for centuries).[1] A comparative-historical look at universities’ responses to global change can help today’s higher-education leaders prepare for the future. Written by leading historians of higher education from around the world, these nine essays identify “key moments” in the internationalization of higher education: moments when universities and university leaders responded to new historical circumstances by reorienting their relationship with the broader world. Covering more than a century of change—from the late nineteenth century to the early twenty-first—they explore different approaches to internationalization across Europe, Asia, Australia, North America, and South America. Notably, while the choice of historical eras was left entirely open, the essays converged around four periods: the 1880s and the international extension of the “modern research university” model; the 1930s and universities’ attempts to cope with international financial and political crises; the 1960s and universities’ role in an emerging postcolonial international development apparatus; and the 2000s and the rise of neoliberal efforts to reform universities in the name of international economic “competitiveness.” Each of these four periods saw universities adopt new approaches to internationalization in response to major historical-structural changes, and each has clear parallels to today. Among the most important historical-structural challenges that universities confronted were: (1) fluctuating enrollments and funding resources associated with global economic booms and busts; (2) new modes of transportation and communication that facilitated mobility (among students, scholars, and knowledge itself); (3) increasing demands for applied science, technical expertise, and commercial innovation; and (4) ideological reconfigurations accompanying regime changes (e.g., from one internal regime to another, from colonialism to postcolonialism, from the cold war to globalized capitalism, etc.). Like universities today, universities in the past responded to major historical-structural changes by internationalizing: by joining forces across space to meet new expectations and solve problems on an ever-widening scale. Approaches to internationalization have typically built on prior cultural or institutional ties. In general, only when the benefits of existing ties had been exhausted did universities reach out to foreign (or less familiar) partners. As one might expect, this process of “reaching out” has stretched universities’ traditional cultural, political, and/or intellectual bonds and has invariably presented challenges, particularly when national priorities have differed—for example, with respect to curricular programs, governance structures, norms of academic freedom, etc. Strategies of university internationalization that either ignore or downplay cultural, political, or intellectual differences often fail, especially when the pursuit of new international connections is perceived to weaken national ties. If the essays in this collection agree on anything, they agree that approaches to internationalization that seem to “de-nationalize” the university usually do not succeed (at least not for long). Please continue reading the other essays at http://globalhighered.wordpress.com/

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• Meet Matthijs, Dutch Inside Sales Representative for Oracle Direct

  - by Maria Sandu

  Today we would like to share some information around the Dutch Core Technology team in Malaga. Matthijs is one of the team members who decided to relocate from the Netherlands to Malaga to join Oracle Direct two years ago. Matthijs: “For the past two years I have been working as an Oracle Direct Core Technology Inside Sales representative for Named Accounts in the Netherlands, based in Malaga, Spain. In my case, working for the Dutch OD Core Technology team means that I am responsible for the Account Management of Larger companies in the Travel & Transportation and the Manufacturing, Retail & Distribution sector. I work together with the Oracle Field Account Managers and our Field Sales Management in the Netherlands where I am often the main point of contact for customers. This means that I deal with their requests and I manage their various issues, provide solutions and suggestions based on the Oracle Core Technology portfolio. I work on interesting projects with end-customers, making financial proposals and building business cases. It is a very interesting sales environment and for the last two years I improved my skills substantially. This month I will finish my Inside Sales career in Malaga to move to a position within Field Sales in the Netherlands. Oracle Direct has proven to be a great stepping stone for my career. Boost your personal development One of the reasons for joining Oracle was to boost my personal & career development. You can choose from various different trainings to follow all over Europe which enable you to reach both your personal and professional goals. Furthermore, you can decide your own career path and plan the steps necessary to achieve your goal. Many people aim to grow into Field Sales in their native countries, Business Development or Sales Management, but there are many possibilities once you decide to join Oracle. Overall, working at Oracle means working for an international company and one of the worldwide leaders in Enterprise Hardware & Software. Here you get all the tools necessary to develop yourself personally & professionally. Another great advantage of working for Oracle Direct is working from our office in Malaga, Southern Spain where we have over 400 employees from many countries across EMEA. It is a truly international environment! Working and living in Spain gives you an excellent opportunity to learn Spanish and of course enjoy the Spanish lifestyle, cuisine, beaches and much, much more!” Interview day Utrecht If you are inspired by the story of Matthijs and would like to explore the opportunity to join the Technology Sales team for the Dutch market in Malaga, let us know! We will organise an Interview day in the Oracle office in Utrecht on the 18th and 19th of September. We currently have multiple openings in the Core Technology team that focus on selling our Database portfolio in the Dutch market. We are looking for native Dutch speakers with a Bachelors degree, 2-5 years sales experience (ideally in IT) who are willing to relocate to Malaga for at least 2 years! For more information please contact [email protected] or [email protected].

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• Olympics data available for all on Windows Azure SQL Database and Power View

  - by jamiet

  Are you looking around for some decent test data for your BI demos? Well, if so, Microsoft have provided some data about all medals won at the Olympics Games (1900 to 2008) at OlympicsData workbook - Excel, SSIS, Azure sample; it provides analysis over athletes, countries, medal type, sport, discipline and various other dimensions. The data has been provided in an Excel workbook along with instructions on how to load the data into a Windows Azure SQL Database using SQL Server Integration Services (SSIS). Frankly though, the rigmarole of standing up your own Windows Azure SQL Database ok, SQL Azure database, is both costly (SQL Azure isn’t free) and time consuming (the provided instructions aren’t exactly an idiot’s guide and getting SSIS to work properly with Excel isn’t a barrel of laughs either). To ease the pain for all you BI folks out there that simply want to party on the data I have loaded it all into the SQL Azure database that I use for hosting AdventureWorks on Azure. You can read more about AdventureWorks on Azure below however I’ll summarise here by saying it is a SQL Azure database provided for the use of the SQL Server community and which is supported by voluntary donations. To view the data the credentials you need are: Server mhknbn2kdz.database.windows.net  Database AdventureWorks2012 User sqlfamily Password sqlf@m1ly Type those into SSMS and away you go, the data is provided in four tables [olympics].[Sport], [olympics].[Discipline], [olympics].[Event] & [olympics].[Medalist]: I figured this would be a good candidate for a Power View report so I fired up Excel 2013 and built such a report to slice’n’dice through the data – here are some screenshots that should give you a flavour of what is available: A view of all the available data Where do all the gymastics medals go? Which countries do top ten all-time medal winners come from? You get the idea. There is masses of information here and if you have Excel 2013 handy Power View provides a quick and easy way of surfing through it. To save you the bother of setting up the Power View report yourself you can have the one that I took these screenshots from, it is available on my SkyDrive at OlympicsAnalysis.xlsx so just hit the link and download to play to your heart’s content. Party on, people! As I said above the data is hosted on a SQL Azure database that I use for hosting “AdventureWorks on Azure” which I first announced in March 2013 at AdventureWorks2012 now available for all on SQL Azure. I’ll repeat the pertinent parts of that blog post here: I am pleased to announce that as of today … [AdventureWorks2012] now resides on SQL Azure and is available for anyone, absolutely anyone, to connect to and use for their own means. This database is free for you to use but SQL Azure is of course not free so before I give you the credentials please lend me your ears eyes for a short while longer. AdventureWorks on Azure is being provided for the SQL Server community to use and so I am hoping that that same community will rally around to support this effort by making a voluntary donation to support the upkeep which, going on current pricing, is going to be $119.88 per year. If you would like to contribute to keep AdventureWorks on Azure up and running for that full year please donate via PayPal to [email protected] Any amount, no matter how small, will help. If those 50+ people that retweeted me beforehand all contributed $2 then that would just about be enough to keep this up for a year. If the community contributes more than we need then there are a number of additional things that could be done: Host additional databases (Northwind anyone??) Host in more datacentres (this first one is in Western Europe) Make a charitable donation That last one, a charitable donation, is something I would really like to do. The SQL Community have proved before that they can make a significant contribution to charitable orgnisations through purchasing the SQL Server MVP Deep Dives book and I harbour hopes that AdventureWorks on Azure can continue in that vein. So please, if you think AdventureWorks on Azure is something that is worth supporting please make a contribution. I’d like to emphasize that last point. If my hosting this Olympics data is useful to you please support this initiative by donating. Thanks in advance. @Jamiet

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• Test your internet connection - Emtel Fixed Broadband

  Already at the begin of April, I had a phone conversation with my representative at Emtel Ltd. about some upcoming issues due to the ongoing construction work in my neighbourhood. Unfortunately, they finally raised the house two levels above ours, and of course this has to have a negative impact on the visibility between the WiMAX outdoor unit on the roof and the aimed access point at Medine. So, today I had a technical team here to do a site survey and to come up with potential solutions. Short version: It doesn't look good after all. The site survey Well, the two technicians did their work properly, even re-arranged the antenna to check the connection with another end point down at La Preneuse. But no improvements. Looks like we are out of luck since the construction next door hasn't finished yet and at the moment, it even looks like they are planning to put at least one more level on top. I really wonder about the sanity of the responsible bodies at the local district council. But that's another story. Anyway, the outdoor unit was once again pointed towards Medine and properly fixed with new cable guides (air from the sea and rust...). Both of them did a good job and fine-tuned the reception signal to a mere 3 over 9; compared to the original 7 over 9 I had before the daily terror started. The site survey has been done, and now it's up to Emtel to come up with (better) solutions. Well, I wouldn't mind to have an unlimited, symmetric 3G/UMTS or even LTE connection. Let's see what they can do... Testing the connection There are several online sites available which offer you to check certain aspects of your internet connection. Personally, I'm used to speedtest.net and it works very well. I think it is good and necessary to check your connection from time to time, and only a couple of days ago, I posted the following on Emtel's wall at Facebook (21.05.2013 - 14:06 hrs): Dear Emtel, could you eventually provide an answer on the miserable results of SpeedTest? I chose Rose Hill (Hosted by Emtel Ltd.) as testing endpoint... Sadly, no response to this. Seems that the marketing department is not willing to deal with customers on Facebook. Okay, over at speedtest.net you can use their Flash-based test suite to check your connection to quite a number of servers of different providers world-wide. It's actually very interesting to see the results for different end points and to compare them to each other. The results Following are the results of Rose Hill (hosted by Emtel) and respectively Frankfurt, Germany (hosted by Vodafone DE): Speedtest.net result of 30.05.2013 between Flic en Flac and Rose Hill, Mauritius (Emtel - Fixed Broadband) Speedtest.net result of 30.05.2013 between Flic en Flac and Frankfurt, Germany (Emtel - Fixed Broadband) Luckily, the results are quite similar in terms of connection speed; which is good. I'm currently on a WiMAX tariff called 'Classic Browsing 2', or Fixed Broadband as they call it now, which provides a symmetric line of 768 Kbps (or roughly 0.75 Mbps). In terms of downloads or uploads this means that I would be able to transfer files in either direction with approximately 96 KB/s. Frankly speaking, thanks to compression, my choice of browser and operating system I usually exceed this value and I have download rates up to 120 KB/s - not too bad after all. Only the ping times are a little bit of concern. Due to the difference in distance, or better said based on the number of hubs between the endpoints, they indicate the amount of time that it takes to send a package from your machine to the remote server and get a response back. A lower value is better, and usually the ping is less than 300 ms between Mauritius and Europe. The alternatives in Mauritius Not sure whether I should note this done because for my requirements there are no alternatives to Emtel WiMAX at the moment. It would be great to have your opinion on the situation of internet connectivity in Mauritius. Are there really alternatives? And if so, what are the conditions?

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• Applying for internship

  - by Margus

  At the moment I'm thinking about applying for internship at Eesti Energia. I seem to be eligible, but before contacting them I need to learn how to compile an informative and complete CV and cover letter. I do not consider myself as shallow minded, but also I'm not sure how to convincingly justify the stand of interest and how internship will help me in my future career. Course of life Tallinna Tehnikagümnaasium 2003 - 2006 Tallinna Tehnikaülikool 2006 – 2009 Military service at Signal Batallion Tallinna Tehnikaülikool 2010 – ... I started my academic career as Computer and Systems Engineer, but as I excelled in programming classes, I changed my major to Software Engineer and taken my specialty in web applications and logic. Nowadays I mainly use Java, Mathematica and C# to solve problems. For 2 times, I have taken part in ACM International Collegiate Programming Contest, where my team won the nationals and did pretty well in Europe. Also as part of notable thing in my academic career, my team wrote the Kalah game AI, that won in University's main programming class AI tournament. My hobbies are mind games and occasional problem solving. Few years ago I also competed in International Checkers EM (requires being in top 3 in nationals) as part of cadet and junior age group - I did not come close to winning, but I exceeded about half of the players each time. In high school and gymnasium I took part and later was the captain of team, that passes regionals and made it to top 3 of nationals (and later won) in (blitz) russian checkers. That was impressive because, it was a team effort as we only had (depending on year) 2-3 strong players. Although I started programming exactly 9,5 years ago I have no work experience. Well actually thats not true, as I completed my army duty, I was hired for a year (days still counting) to be apart of communicational (emergency) infrastructure action group where I'm the teams IT specialist (it's more complicated). So I consider myself to be aware of: rough conditions, teamwork, high stress tolerance, being on time and what responsibility means. As negative things I can mention: I do not have drivers licence. Although only Estonian and English are noted as requirements, then Russian is most likely required as well and I barely understand some of it. Reasons why I want to apply there, are: I need to do at least 4-6 week traineeship and it's in the right field I have the requirements and tasks seem easy enough Company is well known and has fairly good reputation Family and friend think, that it would be acceptable place to work Myriad of options to do final thesis about open up Work place is located in the same city I live atm. At moment, I see myself having a hard time explain why I would prefer it or where I see myself in 10 years if I was offered a job there. Question I have some idea how Curriculum Vitæ should look like, or I can google for template, but I'm not sure how to write informative one. Last I did one, it looked like: picture + contact information + education. Vaguely I only remember, that cover letter should be custom tailored for each place you apply containing ...

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• EMEA Analytics & Data Integration Oracle Partner Forum

  - by milomir.vojvodic

  MONDAY 12TH NOVEMBER, 2012 IN LONDON (UK) For Oracle Partners across Europe, Middle East and Africa: come to hear the latest news from Oracle OpenWorld about Oracle BI & Data Integration, and propel your business growth as an Oracle partner. This event should appeal to BI or Data Integration specialized partners, Executives, Sales, Pre-sales and Solution architects: with a choice of participation in the plenary day and then a set of special interest (technical) sessions. The follow on breakout sessions from the 13th November provide deeper dives and technical training for those of you who wish to stay for more detailed and hands-on workshops. Keynote: Andrew Sutherland, SVP Oracle Technology Hot agenda items will include: The Fusion Middleware Stack: Engineered to work together A complete Analytics and Data Integration Solution Architecture: Big Data and Little Data combined In-Memory Analytics for Extreme Insight Latest Product Development Roadmap for Data Integration and Analytics Venue: Oracles London CITY Moorgate Offices Places are limited, Register from this Link Note: Registration for the conference and the deeper dives and technical training is free of charge to OPN member Partners, but you will be responsible for your own travel and hotel expenses. Event Schedule During this event you can learn about partner success stories, participate in an array of break-out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Nov. 12th  : Day 1 Main Plenary Session : Full day, starting 10.30 am.  Oracle Hosted Dinner in the Evening Nov. 13th  onwards Architecture Masterclass : IM Reference Architecture – Big Data and Little Data combined (1 day) BI-Apps Bootcamp  (4-days) Oracle GoldenGate workshop (1 day) Oracle Data Integrator and Oracle Enterprise Data Quality workshop (1 day) For further information and detail download the Agenda (pdf) or contact Michael Hallett at [email protected] and Milomir Vojvodic at [email protected] v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• No Customer Left Behind

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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• SEO/Google: How should I handle multiple countries and domains?

  - by Valorized

  Hello. I'm the webmaster of an online shop based in Austria (Europe). Therefore we registered "example.at". We also own different other domain names like "example-shop.com" and "example.info". Currently all those domains are redirected (301) to the .at one. Still available is: "example.net" and "example.org" (and .ws/.cc), unfortunately not available: .de/.eu The .com is currently owned by one of our partners, the contract ends in 2012 but until then we have no chance to get this one. Recently I read more about geo-targeting and I noticed ONE big deal. The tld ".at" is hardly recognised in Germany (google.de) whereas it is excellently listed in Austria (google.at). As a result of the .at I cannot set the target location manually (or to unlisted). More info: https://www.google.com/support/webmasters/bin/answer.py?answer=62399&hl=en This is a big problem. I looked at Google Analytics and - although Germany is 10x as big as Austria - there are more visits from Austria. So, how should I config the domain in order to get the best results in both, Germany and Austria? I thought of some solutions: First I could stop redirecting the .info. Then there would be a duplicate of the .at one. Moreover, in Webmastertools, I could set the target location of the .info to Germany. As the .at still targets Austria, both would be targeted - however I don't now if google punishes one of them because of the duplicate content? Same as 1. but with .net or .org (I think .info is not a "nice" domain and moreover I think search engines prefer .com, .net or .org to .info). Same as 1. (or 2.) but with a rel="canonical" on the new one (pointing to the .at). Con: I don't think this will improve the situation, because it still tells google that the .at one is more important, like: "if .info points to .at, the target may still be Austria". rel="canonical" on the .at pointing to the new (.info or .net or .org). However I fear that this will have a negative impact on the listing on google.at because: "Hey, the well-known .at is not important anymore, so let's focus on the .info which is not well-known." - Therefore: bad position in search results. Redirect .at to the new (.info or .net or .org) with a 301-Redirect. Con: Might be worse than 4, we might loose Page-Rank (or "the value of the page", because google says that page rank is not important anymore). Moreover this might be even more confusing for the customers. In 3. or 4. customers don't get redirected, they do not see the canonical-meta-tag. So, dear experts, please tell me what the best option would be! Thank you very much for your advice in advance and please excuse the long question. I really appreciate this network! Please note: It's exactly the same content AND language. In Austria we speak German.

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• Cant access a remote server due mistake by setting firewall rule

  - by LMIT

  I need help due a my silly mistake! So for long time i have a dedicate server hosted by register.it Usually i access remotly to this server (Windows 2008 server) by Terminal Server. Today i wanted to block one site that continually send request to my server. So i was adding a new rule in the firewall (the native firewall on windows 2008 server), as i did many time, but this time, probably i was sleeping with my brain i add a general rules that stop everything! So i cant access to the server anymore, as no any users can browse the sites, nothing is working because this rule block everything. I know that is a silly mistake, no need to tell me :) so please what i can do ? The only 1 thing that my provider let me is reboot the server by his control panel, but this not help me in any way because the firewall block me again. i have administrator username and password, so what i really can do ? there are some trick some tecnique, some expert guru that can help me in this very bad situation ? UPDATE i follow the Tony suggest and i did a NMAP to check if some ports are open but look like all closed: NMAP RESULT Starting Nmap 6.00 ( http://nmap.org ) at 2012-05-29 22:32 W. Europe Daylight Time NSE: Loaded 93 scripts for scanning. NSE: Script Pre-scanning. Initiating Parallel DNS resolution of 1 host. at 22:32 Completed Parallel DNS resolution of 1 host. at 22:33, 13.00s elapsed Initiating SYN Stealth Scan at 22:33 Scanning xxx.xxx.xxx.xxx [1000 ports] SYN Stealth Scan Timing: About 29.00% done; ETC: 22:34 (0:01:16 remaining) SYN Stealth Scan Timing: About 58.00% done; ETC: 22:34 (0:00:44 remaining) Completed SYN Stealth Scan at 22:34, 104.39s elapsed (1000 total ports) Initiating Service scan at 22:34 Initiating OS detection (try #1) against xxx.xxx.xxx.xxx Retrying OS detection (try #2) against xxx.xxx.xxx.xxx Initiating Traceroute at 22:34 Completed Traceroute at 22:35, 6.27s elapsed Initiating Parallel DNS resolution of 11 hosts. at 22:35 Completed Parallel DNS resolution of 11 hosts. at 22:35, 13.00s elapsed NSE: Script scanning xxx.xxx.xxx.xxx. Initiating NSE at 22:35 Completed NSE at 22:35, 0.00s elapsed Nmap scan report for xxx.xxx.xxx.xxx Host is up. All 1000 scanned ports on xxx.xxx.xxx.xxx are filtered Too many fingerprints match this host to give specific OS details TRACEROUTE (using proto 1/icmp) HOP RTT ADDRESS 1 ... ... ... 13 ... 30 NSE: Script Post-scanning. Read data files from: D:\Program Files\Nmap OS and Service detection performed. Please report any incorrect results at http://nmap.org/submit/ . Nmap done: 1 IP address (1 host up) scanned in 145.08 seconds Raw packets sent: 2116 (96.576KB) | Rcvd: 61 (4.082KB) Question: The provider locally can access by username and password ?

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• varnish3, mod_geoip with apache2 using mod_rewrite and mod_rpaf

  - by mursalat

  I am maintaining a website with 3 different versions of the site, with 3 different languages, handles with a single system written in php, which takes in environment variables based on the domain name that is being accessed. These are the three sites: myshop.com : english international version myshop.eu : european version of site myshop.ru : russian version of the site when myshop.com is accessed from russia it is to be redirected to myshop.ru, and any country from europe accesses myshop.com, is redirected to myshop.eu, and international visitors stay at myshop.com, although they can go to the country specific site. All these redirections for the country is done using GeoIP apache2 mod in order to determine the country code, which is used in a RewriteCondition to state a RewriteRule, there are some exceptions of IPs that do not do the rewrite for, basically the IPs of the developer's PCs. The site has been doing just fine, until we decided to setup varnish to give the site a boost, it really did give it a great boost, but the country specific rewrites has become buggy. What started to happen is that a russian visitor can go to myshop.com and won't be redirected, until he clicks a random link (perhaps a link not cached by varnish yet) and the user is redirected to their specific country. For that i setup mod_rpaf, and for exceptions to the rewrite rule (for the developer's ip), i used this RewriteCond %{HTTP:X-FORWARDED-FOR} !^43\.43\.43\.43, and i restarted varnish and apache2, it worked for a while, then it messed up again. And whole day i have been doing changes however i have little no clue as to what's going on, sometimes it works, and sometimes it doesn't, and sometimes it half works, etc... As for geoip, i used a php to check the $_SERVER variable, and here is the general idea of the output [HTTP_X_FORWARDED_FOR] => 43.43.43.44 [HTTP_X_VARNISH] => 1705675599 [SERVER_ADDR] => 127.0.0.1 [SERVER_PORT] => 80 [REMOTE_ADDR] => 43.43.43.44 [GEOIP_ADDR] => 43.43.43.44 [GEOIP_CONTINENT_CODE] => EU [GEOIP_COUNTRY_CODE] => FR [GEOIP_COUNTRY_NAME] => France Now, thanks to the "random" redirects, i hardly have a clue as to what is going on, so can you guys please give me some ideas as to what tools to use to debug this? I have tried to see the redirect logs, but they really dont show much, and varnishlog isn't helping much either - although i must admit i am no professional at varnish. I believe the problem is with varnish trying to cache the url, and thus apache redirects are not being done properly, however visits the site first has a redirect, and based on that other users are served the content, depending on from where the user was when the cache was last updated, is it correct? if so, how can i solve the problem? Also, i have the option of using geoip redirects on varnish3 instead of using apache2 to do the redirects, is that what the best practice is? Any suggestion as to debugging this or to fix this would be helpful! thnx!

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• How can I centralise MySQL data between 3 or more geographically separate servers?

  - by Andy Castles

  To explain the background to the question: We have a home-grown PHP application (for running online language-learning courses) running on a Linux server and using MySQL on localhost for saving user data (e.g. results of tests taken, marks of submitted work, time spent on different pages in the courses, etc). As we have students from different geographic locations we currently have 3 virtual servers hosted close to those locations (Spain, UK and Hong Kong) and users are added to the server closest to them (they access via different URLs, e.g. europe.domain.com, uk.domain.com and asia.domain.com). This works but is an administrative nightmare as we have to remember which server a particular user is on, and users can only connect to one server. We would like to somehow centralise the information so that all users are visible on any of the servers and users could connect to any of the 3 servers. The question is, what method should we use to implement this. It must be an issue that that lots of people have encountered but I haven't found anything conclusive after a fair bit of Googling around. The closest I have seen to solutions are: something like master-master replication, but I have read so many posts suggesting that this is not a good idea as things like auto_increment fields can break. circular replication, this sounded perfect but to quote from O'Reilly's High Performance MySQL, "In general, rings are brittle and best avoided" We're not against rewriting code in the application to make it work with whatever solution is required but I am not sure if replication is the correct thing to use. Thanks, Andy P.S. I should add that we experimented with writes to a central database and then using reads from a local database but the response time between the different servers for writing was pretty bad and it's also important that written data is available immediately for reading so if replication is too slow this could cause out-of-date data to be returned. Edit: I have been thinking about writing my own rudimentary replication script which would involve something like having each user given a server ID to say which is his "home server", e.g. users in asia would be marked as having the Hong Kong server as their own server. Then the replication scripts (which would be a PHP script set to run as a cron job reasonably frequently, e.g. every 15 minutes or so) would run independently on each of the servers in the system. They would go through the database and distribute any information about users with the "home server" set to the server that the script is running on to all of the other databases in the system. They would also need to suck new information which has been added to any of the other databases on the system where the "home server" flag is the server where the script is running. I would need to work out the details and build in the logic to deal with conflicts but I think it would be possible, however I wanted to make sure that there is not a correct solution for this already out there as it seems like it must be a problem that many people have already come across.

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• Toshiba Satellite L630 broken after bios update

  - by Mustafa Kamal

  I have Toshiba Satellite L630, which has been broken. It had no more OS installed in it. All the disk partition were cleared into one single empty unformatted partition. So I begin to install windows XP on this laptop. Apparently, win XP's driver support for this laptop is very limited. So I have to find almost all important driver (display, sound, etherned, wireless etc) on the net and install it manually one by one. So I start googling, and I got some driver download page from several Toshiba's website (the global version, the europe, asia, etc). Pretty hard to find the exact drivers, but I managed to find pretty good drivers. It's all works quite fine, although still have a few glitches. But everything turned into a big mess when I downloaded the "BIOS Update", which is also listed on Toshiba's official driver directory site. When I installed it, it show a big red warning sign telling me not to do anything while flashing the BIOS . I follow that instruction prudently. The process was finished, and that update BIOS software (it is InsydeH2O BIOS) told me that the BIOS has been succesfully updated and the computer need to restart. So I restart the computer. This is where the problem appear. I can no longer boot to my laptop. The booting process seems to be able to enter windows for a moment (it shows the windows XP loading screen), and then suddenly it just got that hateful blue screen and then instantiy restarts the machine. It goes on a loop. Boot bios - enter XP - blue screen - restart. I can't even try to reinstall my win XP again. Evertime the machine tries to boot to win XP CD, it got the same blue screen as I gets when loading from HDD. Many google search results said that I should open the laptop cover and try to clear CMOS with some kind of jumper or something. Or to unplug/re-plug the CMOS battery. Do I really need to do that? Is there anyway I could do without disassembling my laptop? I read some tricks about booting from USB device but I can't get the exat tools that I need to do that thing... Btw, this is my detailed laptop number photographed from the back of my laptop

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• mobile broadband recommendations for Lenovo T500

  - by Justin Grant

  I use a Lenovo T500 primarily in and around San Francisco, although I do some travel in the US on business and occasionally to Europe/Asia. I'm looking for a good mobile broadband option for my T500. I am admittedly baffled by the various mobile-broadband choices (3G vs. 4G, WiMax vs. LTE vs. MIMO vs. ..., etc.). My priorities are (in this order): Compatible with Lenovo T500 and Windows 7. I realize only the AT&T accessory card is listed on Lenovo's site, but I've also heard that other cards will work in my T500 too, like the WiMax/Wifi combo card-- so I'm interested in what actually works, not necessarily only what Lenovo is promoting. Reliable coverage in US large cities, especially the SF Bay Area. my IPhone has lousy coverage in many spots, so I'd be nervous about an AT&T 3G option unless the problem is with the IPhone and not AT&T's network. I'm OK with non-great coverage outside major US cities, since I don't do much travel in those areas. Speed. faster is better. Internal card. I'd slightly prefer something I could install inside my T500 instead of a dongle on the side that might break off, although this is my lowest priority so it's not a big deal. Price. I don't want to pay over $100/month. I've tried lots of Googling and haven't come up with clear answers. I've seen lots of general overviews without recommendations, and lots of passionate opinions which don't feel objective (and don't help me understand compatibility with my hardware & geography). Can you recommend a good, objective guide online, ideally for Lenovo although general guide is OK too, which can help me figure out which option is the best one for me? I'd also be interested in your own personal experiences of using mobile broadband using a Lenovo T500. I'll accept the answer which gets me closest to making a decision.

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• .htaccess template, suggestions needed

  - by purpler

  # Defaults AddDefaultCharset UTF-8 DefaultLanguage en-US FileETag None Header unset ETag ServerSignature Off SetEnv TZ Europe/Belgrade # Rewrites Options +FollowSymLinks RewriteEngine On RewriteBase / # Redirect to WWW RewriteCond %{HTTP_HOST} ^serpentineseo.com RewriteRule (.*) http://www.serpentineseo.com/$1 [R=301,L] # Redirect index to root RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /.*index\.html\ HTTP/ RewriteRule ^(.*)index\.html$ /$1 [R=301,L] # Cache media files: ExpiresActive On ExpiresDefault A0 # Month <filesMatch "\.(gif|jpg|jpeg|png|ico|swf|js)$"> Header set Cache-Control "max-age=2592000, public" </filesMatch> # Week <FilesMatch "\.(css|pdf)$"> Header set Cache-Control "max-age=604800" </FilesMatch> # 10 Min <FilesMatch "\.(html|htm|txt)$"> Header set Cache-Control "max-age=600" </FilesMatch> # Do not cache <FilesMatch "\.(pl|php|cgi|spl|scgi|fcgi)$"> Header unset Cache-Control </FilesMatch> # Compress output <IfModule mod_deflate.c> <FilesMatch "\.(html|js|css)$"> SetOutputFilter DEFLATE </FilesMatch> </IfModule> # Error Documents ErrorDocument 206 /error/206.html ErrorDocument 401 /error/401.html ErrorDocument 403 /error/403.html ErrorDocument 404 /error/404.html ErrorDocument 500 /error/500.html # Prevent hotlinking RewriteCond %{HTTP_REFERER} !^$ RewriteCond %{HTTP_REFERER} !^http://(www\.)?serpentineseo.com/.*$ [NC] RewriteRule \.(gif|jpg|png)$ http://www.serpentineseo.com/images/angryman.png [R,L] # Prevent offline browsers RewriteCond %{HTTP_USER_AGENT} ^BlackWidow [OR] RewriteCond %{HTTP_USER_AGENT} ^Bot\ mailto:[email protected] [OR] RewriteCond %{HTTP_USER_AGENT} ^ChinaClaw [OR] RewriteCond %{HTTP_USER_AGENT} ^Custo [OR] RewriteCond %{HTTP_USER_AGENT} ^DISCo [OR] RewriteCond %{HTTP_USER_AGENT} ^Download\ Demon [OR] RewriteCond %{HTTP_USER_AGENT} ^eCatch [OR] RewriteCond %{HTTP_USER_AGENT} ^EirGrabber [OR] RewriteCond %{HTTP_USER_AGENT} ^EmailSiphon [OR] RewriteCond %{HTTP_USER_AGENT} ^EmailWolf [OR] RewriteCond %{HTTP_USER_AGENT} ^Express\ WebPictures [OR] RewriteCond %{HTTP_USER_AGENT} ^ExtractorPro [OR] RewriteCond %{HTTP_USER_AGENT} ^EyeNetIE [OR] RewriteCond %{HTTP_USER_AGENT} ^FlashGet [OR] RewriteCond %{HTTP_USER_AGENT} ^GetRight [OR] RewriteCond %{HTTP_USER_AGENT} ^GetWeb! [OR] RewriteCond %{HTTP_USER_AGENT} ^Go!Zilla [OR] RewriteCond %{HTTP_USER_AGENT} ^Go-Ahead-Got-It [OR] RewriteCond %{HTTP_USER_AGENT} ^GrabNet [OR] RewriteCond %{HTTP_USER_AGENT} ^Grafula [OR] RewriteCond %{HTTP_USER_AGENT} ^HMView [OR] RewriteCond %{HTTP_USER_AGENT} HTTrack [NC,OR] RewriteCond %{HTTP_USER_AGENT} ^Image\ Stripper [OR] RewriteCond %{HTTP_USER_AGENT} ^Image\ Sucker [OR] RewriteCond %{HTTP_USER_AGENT} Indy\ Library [NC,OR] RewriteCond %{HTTP_USER_AGENT} ^InterGET [OR] RewriteCond %{HTTP_USER_AGENT} ^Internet\ Ninja [OR] RewriteCond %{HTTP_USER_AGENT} ^JetCar [OR] RewriteCond %{HTTP_USER_AGENT} ^JOC\ Web\ Spider [OR] RewriteCond %{HTTP_USER_AGENT} ^larbin [OR] RewriteCond %{HTTP_USER_AGENT} ^LeechFTP [OR] RewriteCond %{HTTP_USER_AGENT} ^Mass\ Downloader [OR] RewriteCond %{HTTP_USER_AGENT} ^MIDown\ tool [OR] RewriteCond %{HTTP_USER_AGENT} ^Mister\ PiX [OR] RewriteCond %{HTTP_USER_AGENT} ^Navroad [OR] RewriteCond %{HTTP_USER_AGENT} ^NearSite [OR] RewriteCond %{HTTP_USER_AGENT} ^NetAnts [OR] RewriteCond %{HTTP_USER_AGENT} ^NetSpider [OR] RewriteCond %{HTTP_USER_AGENT} ^Net\ Vampire [OR] RewriteCond %{HTTP_USER_AGENT} ^NetZIP [OR] RewriteCond %{HTTP_USER_AGENT} ^Octopus [OR] RewriteCond %{HTTP_USER_AGENT} ^Offline\ Explorer [OR] RewriteCond %{HTTP_USER_AGENT} ^Offline\ Navigator [OR] RewriteCond %{HTTP_USER_AGENT} ^PageGrabber [OR] RewriteCond %{HTTP_USER_AGENT} ^Papa\ Foto [OR] RewriteCond %{HTTP_USER_AGENT} ^pavuk [OR] RewriteCond %{HTTP_USER_AGENT} ^pcBrowser [OR] RewriteCond %{HTTP_USER_AGENT} ^RealDownload [OR] RewriteCond %{HTTP_USER_AGENT} ^ReGet [OR] RewriteCond %{HTTP_USER_AGENT} ^SiteSnagger [OR] RewriteCond %{HTTP_USER_AGENT} ^SmartDownload [OR] RewriteCond %{HTTP_USER_AGENT} ^SuperBot [OR] RewriteCond %{HTTP_USER_AGENT} ^SuperHTTP [OR] RewriteCond %{HTTP_USER_AGENT} ^Surfbot [OR] RewriteCond %{HTTP_USER_AGENT} ^tAkeOut [OR] RewriteCond %{HTTP_USER_AGENT} ^Teleport\ Pro [OR] RewriteCond %{HTTP_USER_AGENT} ^VoidEYE [OR] RewriteCond %{HTTP_USER_AGENT} ^Web\ Image\ Collector [OR] RewriteCond %{HTTP_USER_AGENT} ^Web\ Sucker [OR] RewriteCond %{HTTP_USER_AGENT} ^WebAuto [OR] RewriteCond %{HTTP_USER_AGENT} ^WebCopier [OR] RewriteCond %{HTTP_USER_AGENT} ^WebFetch [OR] RewriteCond %{HTTP_USER_AGENT} ^WebGo\ IS [OR] RewriteCond %{HTTP_USER_AGENT} ^WebLeacher [OR] RewriteCond %{HTTP_USER_AGENT} ^WebReaper [OR] RewriteCond %{HTTP_USER_AGENT} ^WebSauger [OR] RewriteCond %{HTTP_USER_AGENT} ^Website\ eXtractor [OR] RewriteCond %{HTTP_USER_AGENT} ^Website\ Quester [OR] RewriteCond %{HTTP_USER_AGENT} ^WebStripper [OR] RewriteCond %{HTTP_USER_AGENT} ^WebWhacker [OR] RewriteCond %{HTTP_USER_AGENT} ^WebZIP [OR] RewriteCond %{HTTP_USER_AGENT} ^Wget [OR] RewriteCond %{HTTP_USER_AGENT} ^Widow [OR] RewriteCond %{HTTP_USER_AGENT} ^WWWOFFLE [OR] RewriteCond %{HTTP_USER_AGENT} ^Xaldon\ WebSpider [OR] RewriteCond %{HTTP_USER_AGENT} ^Zeus RewriteRule ^.*$ http://www.google.com [R,L] # Protect against DOS attacks by limiting file upload size LimitRequestBody 10240000 # Deny access to sensitive files <FilesMatch "\.(htaccess|psd|log)$"> Order Allow,Deny Deny from all </FilesMatch>

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• .htaccess template, suggestions needed

  - by purpler

  DefaultLanguage en-US FileETag None Header unset ETag ServerSignature Off SetEnv TZ Europe/Belgrade # Rewrites Options +FollowSymLinks RewriteEngine On RewriteBase / # Redirect to WWW RewriteCond %{HTTP_HOST} ^serpentineseo.com RewriteRule (.*) http://www.serpentineseo.com/$1 [R=301,L] # Redirect index to root RewriteCond %{THE_REQUEST} ^[A-Z]{3,9}\ /.*index\.html\ HTTP/ RewriteRule ^(.*)index\.html$ /$1 [R=301,L] # Cache media files: ExpiresActive On ExpiresDefault A0 # Month <filesMatch "\.(gif|jpg|jpeg|png|ico|swf|js)$"> Header set Cache-Control "max-age=2592000, public" </filesMatch> # Week <FilesMatch "\.(css|pdf)$"> Header set Cache-Control "max-age=604800" </FilesMatch> # 10 Min <FilesMatch "\.(html|htm|txt)$"> Header set Cache-Control "max-age=600" </FilesMatch> # Do not cache <FilesMatch "\.(pl|php|cgi|spl|scgi|fcgi)$"> Header unset Cache-Control </FilesMatch> # Compress output <IfModule mod_deflate.c> <FilesMatch "\.(html|js|css)$"> SetOutputFilter DEFLATE </FilesMatch> </IfModule> # Error Documents ErrorDocument 206 /error/206.html ErrorDocument 401 /error/401.html ErrorDocument 403 /error/403.html ErrorDocument 404 /error/404.html ErrorDocument 500 /error/500.html # Prevent hotlinking RewriteCond %{HTTP_REFERER} !^$ RewriteCond %{HTTP_REFERER} !^http://(www\.)?serpentineseo.com/.*$ [NC] RewriteRule \.(gif|jpg|png)$ http://www.serpentineseo.com/images/angryman.png [R,L] # Prevent offline browsers RewriteCond %{HTTP_USER_AGENT} ^BlackWidow [OR] RewriteCond %{HTTP_USER_AGENT} ^Bot\ mailto:[email protected] [OR] RewriteCond %{HTTP_USER_AGENT} ^ChinaClaw [OR] RewriteCond %{HTTP_USER_AGENT} ^Custo [OR] RewriteCond %{HTTP_USER_AGENT} ^DISCo [OR] RewriteCond %{HTTP_USER_AGENT} ^Download\ Demon [OR] RewriteCond %{HTTP_USER_AGENT} ^eCatch [OR] RewriteCond %{HTTP_USER_AGENT} ^EirGrabber [OR] RewriteCond %{HTTP_USER_AGENT} ^EmailSiphon [OR] RewriteCond %{HTTP_USER_AGENT} ^EmailWolf [OR] RewriteCond %{HTTP_USER_AGENT} ^Express\ WebPictures [OR] RewriteCond %{HTTP_USER_AGENT} ^ExtractorPro [OR] RewriteCond %{HTTP_USER_AGENT} ^EyeNetIE [OR] RewriteCond %{HTTP_USER_AGENT} ^FlashGet [OR] RewriteCond %{HTTP_USER_AGENT} ^GetRight [OR] RewriteCond %{HTTP_USER_AGENT} ^GetWeb! [OR] RewriteCond %{HTTP_USER_AGENT} ^Go!Zilla [OR] RewriteCond %{HTTP_USER_AGENT} ^Go-Ahead-Got-It [OR] RewriteCond %{HTTP_USER_AGENT} ^GrabNet [OR] RewriteCond %{HTTP_USER_AGENT} ^Grafula [OR] RewriteCond %{HTTP_USER_AGENT} ^HMView [OR] RewriteCond %{HTTP_USER_AGENT} HTTrack [NC,OR] RewriteCond %{HTTP_USER_AGENT} ^Image\ Stripper [OR] RewriteCond %{HTTP_USER_AGENT} ^Image\ Sucker [OR] RewriteCond %{HTTP_USER_AGENT} Indy\ Library [NC,OR] RewriteCond %{HTTP_USER_AGENT} ^InterGET [OR] RewriteCond %{HTTP_USER_AGENT} ^Internet\ Ninja [OR] RewriteCond %{HTTP_USER_AGENT} ^JetCar [OR] RewriteCond %{HTTP_USER_AGENT} ^JOC\ Web\ Spider [OR] RewriteCond %{HTTP_USER_AGENT} ^larbin [OR] RewriteCond %{HTTP_USER_AGENT} ^LeechFTP [OR] RewriteCond %{HTTP_USER_AGENT} ^Mass\ Downloader [OR] RewriteCond %{HTTP_USER_AGENT} ^MIDown\ tool [OR] RewriteCond %{HTTP_USER_AGENT} ^Mister\ PiX [OR] RewriteCond %{HTTP_USER_AGENT} ^Navroad [OR] RewriteCond %{HTTP_USER_AGENT} ^NearSite [OR] RewriteCond %{HTTP_USER_AGENT} ^NetAnts [OR] RewriteCond %{HTTP_USER_AGENT} ^NetSpider [OR] RewriteCond %{HTTP_USER_AGENT} ^Net\ Vampire [OR] RewriteCond %{HTTP_USER_AGENT} ^NetZIP [OR] RewriteCond %{HTTP_USER_AGENT} ^Octopus [OR] RewriteCond %{HTTP_USER_AGENT} ^Offline\ Explorer [OR] RewriteCond %{HTTP_USER_AGENT} ^Offline\ Navigator [OR] RewriteCond %{HTTP_USER_AGENT} ^PageGrabber [OR] RewriteCond %{HTTP_USER_AGENT} ^Papa\ Foto [OR] RewriteCond %{HTTP_USER_AGENT} ^pavuk [OR] RewriteCond %{HTTP_USER_AGENT} ^pcBrowser [OR] RewriteCond %{HTTP_USER_AGENT} ^RealDownload [OR] RewriteCond %{HTTP_USER_AGENT} ^ReGet [OR] RewriteCond %{HTTP_USER_AGENT} ^SiteSnagger [OR] RewriteCond %{HTTP_USER_AGENT} ^SmartDownload [OR] RewriteCond %{HTTP_USER_AGENT} ^SuperBot [OR] RewriteCond %{HTTP_USER_AGENT} ^SuperHTTP [OR] RewriteCond %{HTTP_USER_AGENT} ^Surfbot [OR] RewriteCond %{HTTP_USER_AGENT} ^tAkeOut [OR] RewriteCond %{HTTP_USER_AGENT} ^Teleport\ Pro [OR] RewriteCond %{HTTP_USER_AGENT} ^VoidEYE [OR] RewriteCond %{HTTP_USER_AGENT} ^Web\ Image\ Collector [OR] RewriteCond %{HTTP_USER_AGENT} ^Web\ Sucker [OR] RewriteCond %{HTTP_USER_AGENT} ^WebAuto [OR] RewriteCond %{HTTP_USER_AGENT} ^WebCopier [OR] RewriteCond %{HTTP_USER_AGENT} ^WebFetch [OR] RewriteCond %{HTTP_USER_AGENT} ^WebGo\ IS [OR] RewriteCond %{HTTP_USER_AGENT} ^WebLeacher [OR] RewriteCond %{HTTP_USER_AGENT} ^WebReaper [OR] RewriteCond %{HTTP_USER_AGENT} ^WebSauger [OR] RewriteCond %{HTTP_USER_AGENT} ^Website\ eXtractor [OR] RewriteCond %{HTTP_USER_AGENT} ^Website\ Quester [OR] RewriteCond %{HTTP_USER_AGENT} ^WebStripper [OR] RewriteCond %{HTTP_USER_AGENT} ^WebWhacker [OR] RewriteCond %{HTTP_USER_AGENT} ^WebZIP [OR] RewriteCond %{HTTP_USER_AGENT} ^Wget [OR] RewriteCond %{HTTP_USER_AGENT} ^Widow [OR] RewriteCond %{HTTP_USER_AGENT} ^WWWOFFLE [OR] RewriteCond %{HTTP_USER_AGENT} ^Xaldon\ WebSpider [OR] RewriteCond %{HTTP_USER_AGENT} ^Zeus RewriteRule ^.*$ http://www.google.com [R,L] # Protect against DOS attacks by limiting file upload size LimitRequestBody 10240000 # Deny access to sensitive files <FilesMatch "\.(htaccess|psd|log)$"> Order Allow,Deny Deny from all </FilesMatch>

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• APC ups es 700 randomly overload

  - by Matteo Mosca

  First of all, I live in Italy, Europe, so keep this in mind for Volt/Watt considerations. Standard voltage in Italian apartments is 220V. In my living room I have 2 APC ups, one being an ES-550 and the other an ES-700 They each have 4 slots for surge protection only, and 4 slots for surge protection + battery backup. Just to give all the information, they both got their battery replaced less than one month ago. The ES-550 works fine, without any problem. On the battery I have connected: Pc Monitor Sony Bravia 46'' 4th slot is empty The ES-700 has the following on battery: Xbox 360 Ps3 (standby when not used) Wii (standby when not used) Netgear 8 port switch (always on) Here's what happens: the ES-700, randomly, but mostly at night when I'm sleeping, goes like "overload", with the constant beep. If I try to shut it off keeping the power button pressed, nothing happens. The only thing that works is unplugging random stuff (sometimes unplugging 1 console works, other times I have to unplug all 4 devices). Every time this happens the problem is "real", meaning the 4 devices become unpowered, so it's not just an "alarm no working properly" problem. While I'm sleeping, of course, the power usage is what described on the list, 2 devices on standy, 1 off and 1 on. Today it happened again while I was playing with my Ps3. I unplugged it, problem went away. I plugged it again, and it kept working fine. I just can't figure out what's the problem. The only additional info I can provide is that this behaviour started after a big power outage last december 26 (a blackout that lasted almost all day) but the "surge protection" part of those UPS should be there for those problems, to leverage peaks when power goes away or gets restored. Another funny thing is, althought it might not be related, for a couple of days after that event the Wii was unable to power on, I thought its power transformer was broken, but then it suddenly started working again. I can be sure it's not the Wii overloading the UPS because the overload happens even if I leave the Wii unplugged. Any suggestion is really appreciated, and I can provide any additional info, if needed, that didn't come to mind right now. Thanks.

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