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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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• Java Spotlight Episode 104: Devoxx 4 Kids

  - by Roger Brinkley

  Stephan Jannsen talks about the new Devoxx 4 Kids that he launched this last weekend in Belgium. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News WebSocket JSR Early Draft (JSR 356) JAX-RS 2 Public Draft (JSR 339) JMS2, JAX-RS 2, WebSocket, JSON integrated in GlassFish 4 Promoted Builds Java EE 7 Revised Scope - Q2 2013 JavaOne Content Available for Free Please try Oracle's Java Uninstall Applet OpenJDK Community and Project Scorecard Experimental new utility to detect issues in javadoc comments PermGen Elimination project is promoting JDK bug migration milestone: JIRA now the system of record Project Jigsaw: On the next train New OpenJDK Projects: ThreeTen & Project Sumatra Events Oct 15-17, JAX London, London, United Kingdom Oct 20, Devoxx 4 Kids Français, Brussels, Belgium Oct 22-23, Freescale Technology Forum - Japan, Tokyo, Japan Oct 23-25, EclipseCon Europe, Ludwigsburg, Germany Oct 30-Nov 1, Arm TechCon, Santa Clara, United States of America Oct 31, JFall, Hart van Holland, Netherlands Nov 2-3, JMaghreb, Rabat, Morocco Nov 5-9, Øredev Developer Conference, Malmö, Sweden Nov 13-17, Devoxx, Antwerp, Belgium Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Feature InterviewStephan Janssen is a serial entrepreneur that has founded several successful organizations such as the Belgian Java User Group (BeJUG) in 1996, JCS Int. in 1998, JavaPolis in 2002 and now Parleys.com in 2006. He has been using Java since its early releases in 1995 with experience of developing and implementing real world Java solutions in the finance and manufacturing industries. Today Stephan is the CTO of the Java Competence Center at RealDolmen. He was selected by BEA Systems as the first European (independent) BEA Technical Director. He has also been recognized by the Server Side as one of the 54 Who is Who in Enterprise Java 2004. Sun has recognized in 2005 his efforts for the Java Community and has engaged him in the Java Champion project. He has spoken at numerous Java and JUG conferences around the world.Devoxx 4 KidsNew to Java Programming Center -- Young Developers What’s Cool "Here is the draft proposal to add a public Base64 utility class for JDK8." Default methods for jdk8: request for code review Raspberry Pi Model B now ships with 512MB of RAM JDuchess roadshow on the Island of Java. Nety and Mila from Meruvian.First week roadshowSecond week roadshowThird week part 1

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• Get to Know a Candidate (11 of 25): Roseanne Barr&ndash;Peace &amp; Freedom Party

  - by Brian Lanham

  DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Barr is an American actress, comedienne, writer, television producer, and director.  Barr began her career in stand-up comedy at clubs before gaining fame for her role in the sitcom Roseanne. The show was a hit and lasted nine seasons, from 1988 to 1997. She won both an Emmy Award and a Golden Globe Award for Best Actress for her work on the show. Barr had crafted a "fierce working-class domestic goddess" persona in the eight years preceding her sitcom and wanted to do a realistic show about a strong mother who was not a victim of patriarchal consumerism. The granddaughter of immigrants from Europe and Russia, Barr was the oldest of four children in a working-class Jewish Salt Lake City family; she was also active in the LDS Church. In 1974 she married Bill Pentland, with whom she had three children, before divorcing in 1990 and marrying comedian Tom Arnold for four years. Controversy arose when she sang "The Star-Spangled Banner" off-key at a 1990 nationally aired baseball game, followed by grabbing her crotch and spitting. After her sitcom ended, she launched her own talk show, The Roseanne Show, which aired from 1998 to 2000. In 2005, she returned to stand-up comedy with a world tour. In 2011, she starred in an unscripted TV show, Roseanne's Nuts that lasted from July to September of that year, about her life on a Hawaiian farm. The Peace and Freedom Party (PFP) is a nationally-organized political party with affiliates in more than a dozen states, including California, Florida, Colorado and Hawaii. Its first candidates appeared on the ballot in 1966, but the Peace and Freedom Party of California was founded on June 23, 1967, after the LAPD riot in the wealthy Century City section of Los Angeles, and qualified for the ballot in January 1968.  The Peace and Freedom Party went national in 1968 as a left-wing organization opposed to the Vietnam War. From its inception, Peace and Freedom Party has been a left-wing political organization. It is a strong advocate of protecting the environment from pollution and nuclear waste. It advocates personal liberties and universal, high quality and free access to education and health care. Its understanding of socialism includes a socialist economy, where industries, financial institutions, and natural resources are owned by the people as a whole and democratically managed by the people who work in them and use them. Barr is on the Ballot in: CA, CO, FL Learn more about Roseanne Barr and Peace and Freedom Party on Wikipedia.

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• Content from Oracle Business Analytics Partner Forum 2013

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 This year’s EMEA Partner Forum (11th June - 14th June, 2013 in Milan, Italy) was well attended with 120 partners from countries around Europe and the Middle East. The presentation content for the main Plenary day and for the OBI, and Hyperion 11.1.2.3 breakout sessions is available to partners who attended. If you could not make it, and would like access to this material, please email to [email protected]. You can also get additional Hyperion content from the EPM Solution Factory page: for logon details please contact [email protected]. The keynote by Oracle VP Rich Clayton set the agenda, plus many partners presented their experiences, including Accenture, Deloitte, Tech Edge, iConsulting, RealDecoy, Rittman-Mead, and Aorta, covering a variety of topics such as: · 21st Century Business Analytics · The 21st Century CFO · Driving Profitability through Customer Experience · Exalytics Case Studies For details on the agenda and multi-day breakout sessions download here the Agenda.pdf. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Oracle CRM For Public Sector, Commercial Business, Education

  - by michael.seback

  Chongqing Transport Commission Improves Management of Transport Projects The Chongqing Transport Commission is responsible for public passenger, road, and waterway transport in urban and rural areas of Chongqing. The commission administers the region's road and water industry; oversees the construction of transport infrastructure; and manages civil aviation, railroads, roads, waterways, ports, and wharves. "After studying the IT initiatives of other provincial transport commissions, we decided to use Siebel Public Sector to build our integrated transport service system. The Siebel software offers powerful functions that allow us to integrate information and improve the management of our road, rail, and waterway infrastructure projects." - Chen Xiaoming, Vice Director, Information Center, Chongqing Transport Commission. Read more here. Siemens Information Services Increases Productivity by 20% Siemens Information Services Pvt, Ltd. provides back-office account processing services to Siemens' vendors. The company works with Siemens' healthcare, energy, and industry divisions in Europe, the United States, and parts of the Asia-Pacific region. It approves financial services such as processing payroll, accounts data, purchase orders, invoices, and payments, and also creates service catalogs for customers and internal teams. "Oracle CRM ON Demand provides us with a complete view of each customer's data from the moment they log a request to the time we close it. This has eliminated manual requests, and improved the service we offer to our clients across the Asia-Pacific region." -Sunil Zutshi, General Manager, IT, Siemens Information Services Pvt, Ltd. Read more here. China Distance Education Holdings Improves Call Center Productivity by 24% China Distance Education Holdings Limited is a leading provider of online education. The organization offers 174 courses through 16 Web sites, including accounting, healthcare, law, and engineering. In 2010, 215,000 students were enrolled. "Online education is a fast growing sector in China. To maintain our competitiveness, we implemented Oracle Contact Center Anywhere to make it easier and faster for our call center staff to respond to student enquiries. As a result, their productivity increased by 24%." - Qin Songjiang, Chief Technology Officer, China Distance Education Holdings Limited. Read more here.

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• #SSAS #Tabular Workshop and Community Events in Netherlands and Denmark

  - by Marco Russo (SQLBI)

  Next week I will finally start the roadshow of the SSAS Tabular Workshop, a 2-day seminar about the new BISM Tabular model for Analysis Services that has been introduced in SQL Server 2012. During these roadshows, we always try to arrange some speeches at local community events in the evening - we already defined for Copenhagen, we have some logistic issue in Amsterdam that we're trying to solve. Here is the timetable: Netherlands SSAS Workshop in Amsterdam, NL – April 16-17, 2012 2-day seminar, I and Alberto will be the trainers for this event, register here We're trying to manage a Community event but we still don't have a confirmation, stay tuned        Denmark SSAS Workshop in Copenhagen, DK – April 26-27, 2012 2-day seminar, I and Alberto will be the trainers for this event, register here Community event on April 26, 2012 This event will run in Hellerup, at Microsoft venue All details available here: http://msbip.dk/events/26/msbip-mode-nr-5/ People from Sweden are welcome! Just register to this private group on LinkedIn in order to announce your presence, so we’ll know how many people will attend In community events we’ll deliver two speeches – here are the descriptions: Inside xVelocity (VertiPaq) PowerPivot and BISM Tabular models in Analysis Services share a great columnar-based database engine called xVelocity in-memory analytics engine (VertiPaq). If you want to improve performance and optimize memory used, you have to understand some basic principles about how this engine works, how data is compressed, and how you can design a data model for better optimization. Prepare yourself to change your mind. xVelocity optimization techniques might seem counterintuitive and are absolutely different than OLAP and SQL ones! Choosing between Tabular and Multidimensional You have a new project and you have to make an important decision upfront. Should you use Tabular or Multidimensional? It is not easy to answer, because sometime there is a clear choice, but most of the times both decisions might be correct, at least at the beginning. In this session we’ll help you making an informed decision, correctly evaluating pros and cons of each one according to common scenarios, considering both short-term and long-term consequences of your choice. I hope to meet many people in this first dates. We have many other events coming in May and June, including an online event (for US time zones), and you can also attend our PreCon Day at TechEd US in Orland (PRC06) or TechEd Europe in Amsterdam. I’ll be a good customer for airline companies in the next three months! I’m just sorry that I hadn’t time to write other articles in the last month, but I’m accumulating material that I will need to write down during some flight – stay tuned…

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• Becoming an Expert MySQL DBA Across Five Continents

  - by Antoinette O'Sullivan

  You can take Oracle's MySQL Database Administrator training on five contents. In this 5-day, live, instructor-led course, you learn to install and optimize the MySQL Server, set up replication and security, perform database backups and performance tuning, and protect MySQL databases. Below is a selection of the in-class events already on the schedule for the MySQL for Database Administrators course. AFRICA  Location  Date  Delivery Language  Nairobi, Kenya  22 July 2013  English  Johannesburg, South Africa  9 December 2013  English AMERICA  Location  Date  Delivery Language  Belmont, California, United States  22 July 2013  English ASIA  Location  Date  Delivery Language  Dehradun, India  11 July 2013  English  Grogol - Jakarta Barat, Indonesia  16 September 2013  English  Makati City, Philippines  5 August 2013  English  Pasig City, Philippines  12 August 2013  English  Istanbul, Turkey  12 August 2013  Turkish AUSTRALIA and OCEANIA  Location  Date  Delivery Language  Sydney, Australia  15 July 2013  English  Auckland, New Zealand  5 August 2013  English  Wellington, New Zealand  15 July 2013  English EUROPE  Location  Date  Delivery Language  London, England  9 September 2013  English  Aix-en-Provence, France  2 December 2013  French  Bordeaux Merignac, France  2 December 2013  French  Puteaux, France  16 September 2013  French  Dresden, Germany  26 August 2013  German  Hamburg, Germany  16 November 2013  German  Munich, Germany  19 August 2013  German  Munster, Germany  9 September 2013  German  Budapest, Hungary  4 November 2013  Hungarian  Belfast, Ireland  16 December 2013  English  Milan, Italy  7 October 2013  Italian  Rome, Italy  16 September 2013  Italian  Utrecht, Netherlands  16 September 2013  English  Warsaw, Poland 5 August 2013  Polish   Lisbon, Portugal  16 September 2013 European Portugese   Barcelona, Spain 30 October 2013  Spanish   Madrid, Spain 4 November 2013  Spanish   Bern, Switzerland  27 November 2013  German  Zurich, Switzerland  27 November 2013  German You can also take this course from your own desk as a live-virtual class, choosing from a wide selection of events already on the schedule suiting different timezones. To register for this course or to learn more about the authentic MySQL curriculum, go to http://oracle.com/education/mysql.

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• Arçelik A.S. Uses Advanced Analytics to Improve Product Development

  - by Sylvie MacKenzie, PMP

  "Oracle’s Primavera P6 Enterprise Project Portfolio Management’s advanced analytics gives us better insight into the product development process by helping us to identify potential roadblocks.” – Iffet Iyigun Meydanli, Innovation and System Development Manager, R&D Center, Arçelik A.S. Founded in 1955, Arçelik A.S. is now the leading household appliance manufacturer in Turkey, and the third-largest household appliance company in Europe. It operates 14 production facilities in five countries (Turkey, Romania, Russia, China, and South Africa), with international sales and marketing offices in 20 countries. Additionally, the company manages 10 brands (Arçelik, Beko, Grundig, Blomberg, Elektrabregenz, Arctic, Leisure, Flavel, Defy, and Altus). The company has a household presence in more than 100 countries, including China and the United States. Arçelik’s Beko brand is among the top-10 household appliance brands in world, as a market leader for refrigerators, freezers, and washing machines in the United Kingdom. Arçelik implemented Oracle’s Primavera P6 Enterprise Project Portfolio Management for improved management of its design and manufacturing projects. With the solution, Arelik has improved its research and development (R&D) with the ability to evaluate technology risks when planning its projects. Also, it is now more easy to make plans for several locations, monitor all resources, and plan for future projects.  Challenges Improve monitoring of R&D resources?including human resources and critical laboratory equipment?to optimize management of the company’s R&D project portfolio Establish a transparent project platform to enable better product and process planning, gain insight into product performance, and facilitate advanced analytics that support R&D and overall business decisions Identify potential roadblocks for better risk management Solutions Worked with Oracle Partner PRM to implement Oracle’s Primavera P6 Enterprise Project Portfolio Management to manage the entire household-appliance, R&D project portfolio lifecycle, enabling managers and project leaders to better track and monitor resources and deliverables in real time Improved risk analysis and evaluation abilities for R&D projects Supported long-term planning needs Used advanced reporting features to capture data needed for budgeting and other project details, including employee performance evaluations Improved monitoring abilities and insight into the overall performance of products postproduction Enabled flexible, fast, and customized reporting with the P6 dashboard on a centralized platform to meet custom reporting needs for project leaders and support on-time and on-budget deliverables Integrated with other corporate departments, such as accounts payable, to upload project invoice data into the Primavera solution and the company’s e-mail system, so that project leaders will be alerted about milestones and other project related information Partner“Oracle Partner PRM provided us with a quick, reliable, and solution-focused approach to its support,” said Iffet Iyigun Meydanli, innovation and system development manager, R&D Center, Arçelik A.S. “The company’s service covered the entire spectrum of our needs, including implementation, training, configuration, problem solving, and integration.”

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• Independent Research on 1500 Companies Reveals Challenges in Performance Visibility – Part 1

  - by ndwyouell

  At the end of May I was joined by Professor Andy Neely of Cambridge University on a webinar, with an audience of over 700, to discuss the results of this extensive study which covered 13 countries and nearly every commercial and industrial sector.  What stunned both of us was not so much the number listening but the 100 questions they asked in just 1 hour.  This certainly represents a record in my experience and for those that organized the webinar. So what was all the fuss about?  Well, to begin with this was a pretty big sample and it represented organizations with over $100m sales across the USA, Europe, Africa and the Middle East. It also delivered some pretty interesting results across a wide range of EPM subjects such as profitability, planning and reporting.  Let’s look at some of those findings. We kicked off with profitability, one of the key factors in driving performance, or that is what you would think, but in fact 82% of our respondents said they did not have complete visibility into the profitability of their organization. 91% of these went further to say that, not surprisingly, this lack of knowledge into the profitability has implications with over half citing 3 or more implications.  Implications cited included misallocated resources, revenue opportunities not maximized, erroneous decisions made and impaired financial performance.  Quite a list of implications, especially given the difficult economic circumstances many organizations are operating in at this time. So why is this?  Well other results in the study point to some of the potential reasons.  Firstly 59% of respondents that use spreadsheets use them for monitoring profitability and 93% of all managers responding to the study use spreadsheets to gather and analyze information.  This is an enormous proportion given the problems with using spreadsheets based performance management systems that have been widely talked about for many years.  For profitability analysis this is particularly important when you consider the typical requirement will be to allocate cost and revenue across 6+ dimensions based on many different allocation methods.  Not something that can be done easily in spreadsheets plus it gets to be a nightmare once you want to change allocations, run different scenarios and then change the basis of your planning and budgeting! It is no wonder so many organizations have challenges in performance visibility. My next blog will look at the fragmented nature of many organizations’ planning.  In the meantime if you want to read the complete report on the research go to: http://www.oracle.com/webapps/dialogue/ns/dlgwelcome.jsp?p_ext=Y&p_dlg_id=10077790&src=7038701&Act=29

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• Cone of Uncertainty in classic and agile projects

  - by DigiMortal

  David Starr from Scrum.org made interesting session in TechEd Europe 2012 - Implementing Scrum Using Team Foundation Server 2012. One of interesting things for me was how Cone of Uncertainty looks like in agile projects (or how agile methodologies distort the cone we know from waterfall projects). This posting illustrates two cones – one for waterfall and one for agile world. Cone of Uncertainty Cone of Uncertainty was introduced to software development community by Steve McConnell and it visualizes how accurate are our estimates over project timeline. Here is the Cone of Uncertainty when we deal with waterfall and Big Design Up-Front (BDUF). Cone of Uncertainty. Taken from MSDN Library page Estimating. The closer we are to project end the more accurate are our estimates. When project ends we know exactly how much every task took time. As we can see then cone is wide when we usually have to give our estimates – it happens somewhere between Initial Project Concept and Requirements Complete. Don’t ask me why Initial Project Concept is the stage where some companies give their best estimates – they just do it every time and doesn’t learn a thing later. This cone is inevitable for software development and agile methodologies that try to make software world better are also able to change the cone. Cone of Uncertainty in agile projects Agile methodologies usually try to avoid BDUF, waterfalls and other things that make all our mistakes highly expensive. Of course, we are not the only ones who make mistakes – don’t also forget our dear customers. Agile methodologies take development as creational work and focus on making it better. One main trick is to focus on small and short iterations. What it means? We are estimating functionalities that are easier for us to understand and implement. Therefore our estimates are more accurate. As we move from few big iterations to many small iterations we also distort and slice Cone of Uncertainty. This is how cone looks when agile methodologies are used. Cone of Uncertainty in agile projects. We have more cones to live with but they are way smaller. I don’t have any numbers to put here because I found any but still this “chart” should give you the point: more smaller iterations cause more but way smaller cones of uncertainty. We can handle these small uncertainties because steps we take to complete small tasks are more predictable and doesn’t grow very often above our heads. One more note. Consider that both of charts given in this posting describe exactly the same phase of same project – just uncertainties are different.

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• So Much Happening at Devoxx

  - by Tori Wieldt

  Devoxx, the premier Java conference in Europe, has been sold out for a while. The organizers (thanks Stephan and crew!) cap the attendance to make sure all attendees have a great experience, and that speaks volumes about their priorities. The speakers, hackathons, labs, and networking are all first class. The Oracle Technology Network will be there, and if you were smart/lucky enough to get a ticket, come find us and join the fun: IoT Hack Fest Build fun and creative Internet of Things (IoT) applications with Java Embedded, Raspberry Pi and Leap Motion on the University Days (Monday and Tuesday). Learn from top experts Yara & Vinicius Senger and Geert Bevin at two Raspberry Pi & Leap Motion hands-on labs and hacking sessions. Bring your computer. Training and equipment will be provided. Devoxx will also host an Internet of Things shop in the exhibition floor where attendees can purchase Arduino, Raspberry PI and Robot starter kits. Bring your IoT wish list! Video Interviews Yolande Poirier and I will be interviewing members of the Java Community in the back of the Expo hall on Wednesday and Thursday. Videos are posted on Parleys and YouTube/Java. We have a few slots left, so contact me (you can DM @Java) if you want to share your insights or cool new tip or trick with the rest of the developer community. (No commercials, no fluff. Keep it techie and keep it real.)  Oracle Keynote Wednesday morning Mark Reinhold, Chief Java Platform Architect, and Brian Goetz, Java Language Architect will provide an update on Java 8 and beyond. Oracle Booth Drop by the Oracle booth to see old and new friends.  We'll have Java in Action demos and the experts to explain them and answer your questions. We are raffling off Raspberry Pi's each day, so be sure to get your badged scanned. We'll have beer in the booth each evening. Look for @Java in her lab coat.  See you at Devoxx! 

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• WebLogic Partner Community Newsletter September 2012

  - by JuergenKress

  Dear WebLogic partner community member Happy Birthday to our WebLogic partner Community! We launched the community a year ago, it is growing fast with almost 1,000 members and with a significant impact in our business. The WebLogic partner revenue grew significant last fiscal year. I would like to thank you for your contribution. It is indeed a great opportunity for your WebLogic service revenue, like consulting, implementation or training. There will be thousands of opportunities at our joint customer base, like iAs to WebLogic migration, J2EE platform consolidation or private clouds. We will continue to highlight these opportunities in our newsletter and offer you campaign kits. Please feel free to let us know if you are interested. I would also recommend you to give us your feedback in our WebLogic Partner Community Survey 2012! Your feedback is very important for us. We continue to offer free WebLogic 12c Bootcamps across Europe. Please make sure you register asap for your local training! In addition to this we plan to offer Exalogic 2.01 Bootcamp. If you are interested to attend it then please add your details to our wiki. Our ExaLogic kit is updated with ExaLogic 2.01 ppt & training & Installation check-list & tips & Web tier roadmap. In case you want to learn more about ExaLogic, please visit Qualogy virtual demo center. We have not only released the latest version of Tuxedo 12c but Andrejus also made a Performance Audit Tool - Runtime Diagnosis for ADF Applications which is available now. We uploaded the latest WebLogic 12c and Glassfish ppt presentation for your customer meetings to the WebLogic Community Workspace (WebLogic Community membership required). Are you ready and prepared for Oracle Open World 2012? Make sure you read our tips and enjoy the conference! WebLogic Server 11gR1 Interactive Quick Reference is a wonderful online overview. Make sure you do not miss it! If you want to try WebLogic why not in the Oracle Cloud - Java Cloud Service. Our Java Guru Adam Bien published a new book Real World Java EE Patterns. If you use Java on your machine, Please make sure that you update your Java SE. Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsSeptember2012 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• JOB OF THE WEEK

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} My name is Pascaline and I am the EMEA Solution Response Manager. I currently have a role open for a Benelux Solution Response Representative to jump-start his/her career in my international team of six people from all across Europe. Key for this exciting role is that you are curious to learn, like networking and constantly want to develop yourself. To help you with that, you will get extensive product trainings and workshops on all Oracle product lines and you will receive sales training. Further, you have the opportunity to get certified on Oracle products through online trainings and workshops. Every month you will also benefit from 1-on-1 sales coaching and regular coaching from me to help you grow and develop your career at Oracle! The role will include the follow-up of marketing events and online marketing activities with current Key Accounts in the Benelux. It is truly a pioneering role at Oracle as it is the first time that an employee will engage in business conversations about all lines of businesses and products ranges with Key Accounts. So are you interested to work in between marketing and sales? Do you want to work for a big IT multinational? Do you want to work abroad after you graduate and do you want to develop yourself? Then please visit this link for more information.

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• Oracle @Munich Business School

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Last Wednesday, Lisa from the Graduate Recruitment team and her colleague Philipp from Sales visited the Munich Business School to talk about IT challenges, Sales and Career Opportunities at Oracle. Although the talk started at 6:30 pm, the audience of about 100 students was still attentive and curious. First they were provided with some facts about Oracle, then Philipp went into detail and took them through current IT challenges like ‘Social’, ‘Mobile’, ‘Information’ and ‘Cloud’ and how Oracle solutions can help facing these challenges. He also demonstrated what kind of prerequisites and qualifications are required to become a successful Sales person. When talking about his own career, the audience got even more anxious to hear what he would tell them. Finally, students asked questions on career opportunities across Europe or on other topics they were interested in. If you’re interested in talking to us in person, connect with us on Facebook to get the latest information about events we’re attending and schools we’re visiting. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• How much network latency is "typical" for east - west coast USA?

  - by Jeff Atwood

  At the moment we're trying to decide whether to move our datacenter from the west coast (Corvallis, OR) to the east coast (NY, NY). However, I am seeing some disturbing latency numbers from my location (Berkeley, CA) to the NYC host. Here's a sample result, retrieving a small .png logo file in Google Chrome and using the dev tools to see how long the request takes: Berkeley to NYC server: 215 ms latency, 46ms transfer time, 261ms total Berkeley to Corvallis server: 114ms latency, 41ms transfer time, 155ms total some URLs if you want to try yourself: http://careers.stackoverflow.com/content/cso/img/logo.png (NY, NY) http://serverfault.com/cache/logo.png (Corvallis, OR) It makes sense that Corvallis, OR is geographically closer to Berkeley, CA so I expect the connection to be a bit faster.. but I'm seeing an increase in latency of +100ms when I perform the same test to the NYC server. That seems .. excessive to me. Particularly since the time spent transferring the actual data only went up 10%, yet the latency went up ten times as much! That feels... wrong... to me. I found a few links here that were helpful (through Google no less!) ... http://serverfault.com/questions/63531/does-routing-distance-affect-performance-significantly http://serverfault.com/questions/61719/how-does-geography-affect-network-latency http://serverfault.com/questions/6210/latency-in-internet-connections-from-europe-to-usa ... but nothing authoritative. So, is this normal? It doesn't feel normal. What is the "typical" latency I should expect when moving network packets from the east coast <--> west coast of the USA?

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• How much network latency is "typical" for east - west coast USA?

  - by Jeff Atwood

  At the moment we're trying to decide whether to move our datacenter from the west coast to the east coast. However, I am seeing some disturbing latency numbers from my west coast location to the east coast. Here's a sample result, retrieving a small .png logo file in Google Chrome and using the dev tools to see how long the request takes: West coast to east coast: 215 ms latency, 46 ms transfer time, 261 ms total West coast to west coast: 114 ms latency, 41 ms transfer time, 155 ms total It makes sense that Corvallis, OR is geographically closer to my location in Berkeley, CA so I expect the connection to be a bit faster.. but I'm seeing an increase in latency of +100ms when I perform the same test to the NYC server. That seems .. excessive to me. Particularly since the time spent transferring the actual data only increased 10%, yet the latency increased 100%! That feels... wrong... to me. I found a few links here that were helpful (through Google no less!) ... Does routing distance affect performance significantly? How does geography affect network latency? Latency in Internet connections from Europe to USA ... but nothing authoritative. So, is this normal? It doesn't feel normal. What is the "typical" latency I should expect when moving network packets from the east coast <--> west coast of the USA?

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• Server Directory Not Accessible

  - by GusDeCooL

  I got strange things happen on live server, but normal in local server. My local server is using mac, and my live server is linux. Consider i try to access some files http://redddor.babonmultimedia.com/assets/images/map-1.jpg This work correctly. http://redddor.babonmultimedia.com/assets/modules/evogallery/check.php Return 404, I'm pretty sure my file is in there and there is no typo mistake. How come it give me 404? There is only one .htaccess on the root server and it's configuration is like this. # For full documentation and other suggested options, please see # http://svn.modxcms.com/docs/display/MODx096/Friendly+URL+Solutions # including for unexpected logouts in multi-server/cloud environments # and especially for the first three commented out rules #php_flag register_globals Off #AddDefaultCharset utf-8 #php_value date.timezone Europe/Moscow Options +FollowSymlinks RewriteEngine On RewriteBase / <IfModule mod_security.c> SecFilterEngine Off </IfModule> # Fix Apache internal dummy connections from breaking [(site_url)] cache RewriteCond %{HTTP_USER_AGENT} ^.*internal\ dummy\ connection.*$ [NC] RewriteRule .* - [F,L] # Rewrite domain.com -> www.domain.com -- used with SEO Strict URLs plugin #RewriteCond %{HTTP_HOST} . #RewriteCond %{HTTP_HOST} !^www\.example\.com [NC] #RewriteRule (.*) http://www.example.com/$1 [R=301,L] # Exclude /assets and /manager directories and images from rewrite rules RewriteRule ^(manager|assets)/*$ - [L] RewriteRule \.(jpg|jpeg|png|gif|ico)$ - [L] # For Friendly URLs RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ index.php?q=$1 [L,QSA] # Reduce server overhead by enabling output compression if supported. #php_flag zlib.output_compression On #php_value zlib.output_compression_level 5

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• Is there a way to determine which service (in svchost.exe) does an outgoing connection?

  - by fluxtendu

  I'm redoing my firewall configuration with more restrictive policies and I would like to determine the provenance (and/or destination) of some outgoing connections. I have an issue because they come from svchost.exe and go to web content/application delivery providers - or similar: 5 IP in range: 82.96.58.0 - 82.96.58.255 --> Akamai Technologies akamaitechnologies.com 3 IP in range: 93.150.110.0 - 93.158.111.255 --> Akamai Technologies akamaitechnologies.com 2 IP in range: 87.248.194.0 - 87.248.223.255 --> LLNW Europe 2 llnw.net 205.234.175.175 --> CacheNetworks, Inc. cachefly.net 188.121.36.239 --> Go Daddy Netherlands B.V. secureserver.net So is it possible to know which service does a particular connection? Or what's your recommendation about the rules applied to these ones? (Comodo Firewall & Windows 7) Update: netstat -ano & tasklist /svc help me a little but they are many services in one svchost.exe so it's still an issue. moreover the service names returned by "tasklist /svc" are not easy readable. (All the connections are HTTP (port 80) but I don't think it's relevant)

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• Recommendations for colocation in the US

  - by Emil

  Hello serverfault I work for a European media company and we are currently looking for colocation in the US. I know the European market quite well unfortunately that is not the case for the US. I'm hoping for you guys to help me out a bit with a few questions, it would be much appreciated! I am looking for a data center that can deliver a high level of availability (tier 3 or better). The installation will be fairly large so capacity is important. Good internet connectivity/carrier presence. However most important is good customer support, skilled dedicated and responsive technical staff, since we won't have tech staff close by. I'm looking for a small and fast moving company that target internet businesses rather than big old enterprise hosting. What locations should we go for given that we want to reach all of the US from a single site and still maintain decent latency? (do we need east and west coast?) Where are the main internet hubs and should you try and get as close as possible? Are there any good online resources I should look at? Where do the large scale internet/media services colocate? Lastly I would be very happy to get some actual recommendations for companies to talk to P.S I'm happy to return the favor if anyone has question regarding data centers and colocation in Europe.

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• Maximum limit of filepointer in php reached and not changeable

  - by mlaug

  I have a server with the current 5.3.x version installed. Since we are running a really simple and small server in php using sockets, that connects to a lot clients using sockets we need to raise the open file limit that has been already done on the server for the user, that runs the server #ulimit -a core file size (blocks, -c) 0 data seg size (kbytes, -d) unlimited scheduling priority (-e) 0 file size (blocks, -f) unlimited pending signals (-i) 29879 max locked memory (kbytes, -l) 64 max memory size (kbytes, -m) unlimited open files (-n) 8192 pipe size (512 bytes, -p) 8 POSIX message queues (bytes, -q) 819200 real-time priority (-r) 0 stack size (kbytes, -s) 8192 cpu time (seconds, -t) unlimited max user processes (-u) 29879 virtual memory (kbytes, -v) unlimited file locks (-x) unlimited and we compiled php with --enable-fd-setsize=8192 still we are getting [19-Nov-2012 09:24:23 Europe/Berlin] PHP Warning: socket_select(): You MUST recompile PHP with a larger value of FD_SETSIZE. It is set to 1024, but you have descriptors numbered at least as high as 1024. --enable-fd-setsize=2048 is recommended, but you may want to set it to equal the maximum number of open files supported by your system, in order to avoid seeing this error again at a later date. once in a while in our logs. Anyone knows who to configure the unix server and php correctly to have that working? I found a bug, but that is related to 2006 and marked as "not a bug" https://bugs.php.net/bug.php?id=37025&edit=1

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• Network latency and speed of light

  - by James

  This was kinda of covered by the following Is minimum latency fixed by the speed of light? , but i would like to add the follow up a bit. The scenario is as follows; we have two opposing sites one on the West Coast of the US and one in Ireland. The customer is in central Europe, and has requested a latency test. Ireland gives responses of ~65-70ms. However the West Coast guys claim to be faster with a response of 60ms. Now a quick check says that light in fiber would take about 42ms to make the trip to the States and 8.5ms to Ireland. So obviously this is a single hop and does not include routers, switches, firewalls, protocol overhead etc. Would I be right to call BS on their figures? As a final note I tested a ping to Google IP address that was allegedly on the west coast from a site that covered a similar distance and was amazed to get a response time of 20ms. Suggesting ICMP packets that travel twice the speed of light. So A) what am I missing B) Am I right to suspect shenanigans? UPDATE: Guys thanks so far for your help and I have been reading various previous questions on this. About 5 years I had an issue where the hop from the UK to Ireland added 10ms of latency no matter what we did. In the end I moved the servers; So imagine my surprise when I have guys that claim they are 5ms faster with a transatlantic trip. So again should I call BS? Oh and assume both sites are normal mortals that don't have access to Google magical routing, warp dives or flux capacitors. :)

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• High latency due to non-presence of a transit provider in my country

  - by nixnotwin

  My ISP, a state owned incumbent, buys bandwidth from different transit providers. Whenever it buys transits it announces only a specific prefix (in most cases a hitherto unused) through the new transit AS. For e.g. if it runs out of bandwidth, it buys bandwidth from a new transit and announces a new prefix through it, while the same prefix is not announced (or announced with lowest metrics, so that the routes are very rarely used) via the old transits which continue to provide bandwidth to it. I am a business customer, so I have a fiber based link to the ISP and a tiny subnet is given to me. The subnet which is provide to me is part of a prefix which is announced by the AS of a transit who, it seems, do not have a presence in my country. So when I do a trace the packets, when they leave my ISP's AS, they take about 275ms to reach the transit providers core router, which is located in USA (half the world away). Also for upstream traffic my ISP uses a transit provider (tier 1) who has a presence in my country. But the return path is always through the transit which is in USA. So, average latency is 400ms. All the users of other ISPs in my country discover my subnet via USA. Even the traffic from neighboring countries, from Europe (which is much nearer) follows the path via USA. Sites using CDNs also resolve to ips in USA. I have informed the ISP NOC about the issue and I have asked them to provide an ip subnet belonging to a prefix announced by a local transit (preferably a tier 1 transit provider) and I am waiting for a reply. My question: Is it a serious issue that I must follow up to get it resolved? When I compared the latency on other providers in my country, it is, in most cases, less than half of my ISPs latency. Why my ISP doesn't announce all its prefixes to all of its transit providers, so that the packets can take efficient and nearest routes to reach prefixes that originate within its network?

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• Looking for suggestions for hosting Windows 2000 Server in the cloud / VPS / etc?

  - by JohnyD

  I have a Windows 2000 Server, currently virtualized in Hyper-V, that I would like to get running off-site as a backup (cloud, VPS, etc). You can't virtualize in EC2 and I'm fairly certain there are no Server 2000 AMI's floating about (correct me if I'm wrong!). If anyone has a recommendation on how I can get a virtualized Windows 2000 Server running in a secure, remote environment I would be grateful. As far as locations go I'd be interested in both North America as well as Australia and Europe. In a nutshell, we're ploughing our way out of a legacy codebase and this server is the last that remains of the legacy apps. However, it is still very much used by our clients. Everything is backed up each night (data, images, etc) to tape which is then taken offsite. However, in the event of a fire I would love to have a backup legacy server to point DNS records to. So while I am rebuilding from the ashes our services would already be available. It would save a lot of time and make my managers all the more happy (and that's what it's all about, riighhtt? :D) Thank you all for your suggestions. Please let me know if I've left out any important information. Additional info: - the legacy codebase does not function properly in Server 2003

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• Anonymous Login attemps from IPs all over Asia, how do I stop them from being able to do this?

  - by Ryan

  We had a successful hack attempt from Russia and one of our servers was used as a staging ground for further attacks, actually somehow they managed to get access to a Windows account called 'services'. I took that server offline as it was our SMTP server and no longer need it (3rd party system in place now). Now some of our other servers are having these ANONYMOUS LOGIN attempts in the Event Viewer that have IP addresses coming from China, Romania, Italy (I guess there's some Europe in there too)... I don't know what these people want but they just keep hitting the server. How can I prevent this? I don't want our servers compromised again, last time our host took our entire hardware node off of the network because it was attacking other systems, causing our services to go down which is really bad. How can I prevent these strange IP addresses from trying to access my servers? They are Windows Server 2003 R2 Enterprise 'containers' (virtual machines) running on a Parallels Virtuozzo HW node, if that makes a difference. I can configure each machine individually as if it were it's own server of course... UPDATE: New login attempts still happening, now these ones are tracing back to Ukraine... WTF.. here is the Event: Successful Network Logon: User Name: Domain: Logon ID: (0x0,0xB4FEB30C) Logon Type: 3 Logon Process: NtLmSsp Authentication Package: NTLM Workstation Name: REANIMAT-328817 Logon GUID: - Caller User Name: - Caller Domain: - Caller Logon ID: - Caller Process ID: - Transited Services: - Source Network Address: 94.179.189.117 Source Port: 0 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Here is one from France I found too: Event Type: Success Audit Event Source: Security Event Category: Logon/Logoff Event ID: 540 Date: 1/20/2011 Time: 11:09:50 AM User: NT AUTHORITY\ANONYMOUS LOGON Computer: QA Description: Successful Network Logon: User Name: Domain: Logon ID: (0x0,0xB35D8539) Logon Type: 3 Logon Process: NtLmSsp Authentication Package: NTLM Workstation Name: COMPUTER Logon GUID: - Caller User Name: - Caller Domain: - Caller Logon ID: - Caller Process ID: - Transited Services: - Source Network Address: 82.238.39.154 Source Port: 0 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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• VCL - configuration for Magento and Varnish 3.0.2

  - by Tomas

  I would like to kindly ask if there's someone who can help me configure Varnish for Magento to reach far more hits. My current ratio from varnishstat is: cache_hit=271 cache_miss=926 I'm kindly asking this because I've googled almost every site related to this theme, but 99.9% of configurations don't work because of outdated code. Details of my set-up: I use Varnish on port 80, Apache on port 81, PageCache as Magento varnish module, APC for PHP speed and Memcached for dynamic caching. Load speed is about 1.5s on home-page (Pingdom.com average results) USA ping & 2.5s Europe. Servers are located in Toronto, Canada. EDIT: This is my full VCL configuration http://pastebin.com/885BzHCs (I just use xxx.xxx.xxx.xxx for my IPs) This is the info from the command (varnishtop -i TxHeader -I Cookie): TxHeader Cookie: frontend=965b5...(*lots of numbers); adminhtml=3ae65...(*lots of numbers); EXTERNAL_NO_CACHE=1 "(*lots of numbers)" is just my adding to the info Any idea how to avoid Varnish hitting this cookies? (If I got correctly the idea about avoiding Vanrish hitting the cookie and not caching the home page). Thank you for any help!

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