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  • Which knowledge base/rule-based inference engine to choose for real time Runway incursion prevention

    - by Piligrim
    Hello, we are designing a project that would listen to dialog between airport controllers and pilots to prevent runway incursions (eg. one airplane is taking off while other is crossing the runway). Our professor wants us to use Jena for knowledge base (or anything else but it should be some sort of rule-based engine). Inference is not the main thing in Jena and there's not much documentation and examples of this. So we need an engine that would get messages from pilots as input and output possible risks of incursion or any other error in message protocol. It should be easy to write rules, and should be easy to provide engine with real time data. I image it something like this: A pilot sends a message that he lands on some runway, the system remembers that the runway is busy and no one should cross it If someone is given an instruction to cross this runway, the engine should fire a rule that something is wrong When the pilot sends a message that he left the runway and goes to the gate, the system clears the runway and lets other planes to use it. So is Jena, or prolog or any other rules engine suitable for this? I mean it is suitable, but do we really need to use it? I asked the prof. if we could just keep state of the runway and use some simple checks based on messages we receive and he said that it is not scalable and we need the knowledge base. Can someone give me any advise on which approach to use for this system? If you recommend k.b., then which one should we use? The project is written in java. Thank you.

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  • Finding missing symbols in libstd++ on Debian/squeeze

    - by Florian Le Goff
    I'm trying to use a pre-compiled library provided as a .so file. This file is dynamically linked against a few librairies : $ ldd /usr/local/test/lib/libtest.so linux-gate.so.1 = (0xb770d000) libstdc++-libc6.1-1.so.2 = not found libm.so.6 = /lib/i686/cmov/libm.so.6 (0xb75e1000) libc.so.6 = /lib/i686/cmov/libc.so.6 (0xb7499000) /lib/ld-linux.so.2 (0xb770e000) libgcc_s.so.1 = /lib/libgcc_s.so.1 (0xb747c000) Unfortunately, in Debian/squeeze, there is no libstdc++-libc6.1-1.so.* file. Only a libstdc++.so.* file provided by the libstdc++6 package. I tried to link (using ln -s) libstdc++-libc6.1-1.so.2 to the libstdc++.so.6 file. It does not work, a batch of symbols seems to be lacking when I'm trying to ld my .o files with this lib. /usr/local/test/lib/libtest.so: undefined reference to `__builtin_vec_delete' /usr/local/test/lib/libtest.so: undefined reference to `istrstream::istrstream(int, char const *, int)' /usr/local/test/lib/libtest.so: undefined reference to `__rtti_user' /usr/local/test/lib/libtest.so: undefined reference to `__builtin_new' /usr/local/test/lib/libtest.so: undefined reference to `istream::ignore(int, int)' What would you do ? How may I find in which lib those symbols are exported ?

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  • Configuring mod_rewrite and mod_jk for Apache 2.2 and JBoss 4.2.3

    - by The Pretender
    Hello! My problem is as follows: I have JBoss 4.2.3 application server with AJP 1.3 connector running on one host under Windows (192.168.1.2 for my test environment) and Apache 2.2.14 running on another FreeBSD box (192.168.1.10). Apache acts as a "front gate" for all requests and sends them to JBoss via mod_jk. Everything was working fine until I had to do some SEO optimizations. These optimizations include SEF urls, so i decided to use mod_rewrite for Apache to alter requests before they are sent to JBoss. Basically, I nedd to implement 2 rules: Redirect old rules like "http://hostname/directory/" to "http://hostname/" with permanent redirect Forward urls like "http://hostname/wtf/123/" to "http://hostname/wtf/view.htm?id=123" so that end user doesn't see the "ugly" URL (the actual rewrite). Here is my Apache config for test virtual host: <VirtualHost *:80> ServerAdmin [email protected] DocumentRoot "/usr/local/www/dummy" ServerName 192.168.1.10 <IfModule mod_rewrite.c> RewriteEngine On RewriteRule /directory/(.*) /$1 [R=permanent,L] RewriteRule ^/([^/]+)/([0-9]+)/?$ /$1/view.htm?id=$2 </IfModule> JkMount /* jsp-hostname ErrorLog "/var/log/dummy-host.example.com-error_log" CustomLog "/var/log/dummy-host.example.com-access_log" common </VirtualHost> The problem is that second rewrite rule doesn't work. Requests slip through to JBoss unchanged, so I get Tomcat 404 error. But if I add redirect flag to the second rule like RewriteRule ^/([^/]+)/([0-9]+)/?$ /$1/view.htm?id=$2 [R,L] it works like a charm. But redirect is not what I need here :) . I suspect that the problem is that requests are forwarded to the another host (192.168.1.2), but I really don't have any idea on how to make it work. Any help would be appreciated :)

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  • Sort Grid Columns of mixed type in EXTJS Grid

    - by Amit
    Hello, I want to sort the extjs columns, I have the column type as float and from the server side i am getting values which can contain "-" value , now what happens the grid is displaying me the NaN value instead of - and the sort is not working anymore. My requirement is to create a custom sort which can sort first based on number and then sort based on string. Thanks to suggest as renderer also not works for me. My Json String is: {metaData:{"totalProperty":"total", "root":"records","fields":[{"header":"Part Number##false","name":"XJE010^VT-007!0","type":"string"},{"header":"Marketing Status##false","name":"STP716^VT-007!0","type":"string"},{"header":"Package##false","name":"XJE016^VT-007!0","type":"string"},{"header":"Automotive Grade##false","name":"STP472^VT-007!0","type":"string"},{"header":"VDSS##false","name":"XJG810^VT-007!0","type":"float"},{"header":"Drain Current (Dc)(I_D) % (A)##false","name":"XJG273^VT-006!0","type":"float"},{"header":"RDS(on) (@VGS=10V) % (&#937;)##false","name":"XJG640^VT-006!3","type":"float"},{"header":"Features##false","name":"GNP023^VT-007!0","type":"string"},{"header":"RDS(on) (@4.5 or 5V) % (&#937;)##false","name":"XJG640^VT-006!6","type":"float"},{"header":"RDS(on) (@2.7V) % (&#937;)##false","name":"XJG640^VT-006!7","type":"float"},{"header":"RDS(on) (@1.8V) % (&#937;)##false","name":"XJG640^VT-006!8","type":"float"},{"header":"Free Samples##false","name":"STP0881^VT-007!0","type":"string"},{"header":"Total Gate Charge(Qg) typ ()##true","name":"STP049^VT-002!0","type":"float"},{"header":"Total Power Dissipation(PD) % (W)##true","name":"XJG820^VT-006!0","type":"float"}]},"success":"true", "total":13,"records":[{"XJE010^VT-007!0":"STB80PF55$$/cn/analog/product/67164.jsp","STP716^VT-007!0":"Active","XJE016^VT-007!0":"D2PAK","STP472^VT-007!0":"_","XJG810^VT-007!0":"-55","XJG273^VT-006!0":"80","XJG640^VT-006!3":".018","GNP023^VT-007!0":"-","XJG640^VT-006!6":"-","XJG640^VT-006!7":"-","XJG640^VT-006!8":"-","STP0881^VT-007!0":"No","STP049^VT-002!0":"190","XJG820^VT-006!0":"300"},{"XJE010^VT-007!0":"STD10PF06$$/cn/analog/product/64543.jsp","STP716^VT-007!0":"Active","XJE016^VT-007!0":"IPAK TO-251 TO 252 DPAK","STP472^VT-007!0":"_","XJG810^VT-007!0":"-60","XJG273^VT-006!0":"-10","XJG640^VT-006!3":".2","GNP023^VT-007!0":"-","XJG640^VT-006!6":"-","XJG640^VT-006!7":"-","XJG640^VT-006!8":"-","STP0881^VT-007!0":"No ... Regards, Amit

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  • MSSQL: Views that use SELECT * need to be recreated if the underlying table changes

    - by cbp
    Is there a way to make views that use SELECT * stay in sync with the underlying table. What I have discovered is that if changes are made to the underlying table, from which all columns are to be selected, the view needs to be 'recreated'. This can be achieved simly by running an ALTER VIEW statement. However this can lead to some pretty dangerous situations. If you forgot to recreate the view, it will not be returning the correct data. In fact it can be returning seriously messed up data - with the names of the columns all wrong and out of order. Nothing will pick up that the view is wrong unless you happened to have it covered by a test, or a data integrity check fails. For example, Red Gate SQL Compare doesn't pick up the fact that the view needs to be recreated. To replicate the problem, try these statements: CREATE TABLE Foobar (Bar varchar(20)) CREATE VIEW v_Foobar AS SELECT * FROM Foobar INSERT INTO Foobar (Bar) VALUES ('Hi there') SELECT * FROM v_Foobar ALTER TABLE Foobar ADD Baz varchar(20) SELECT * FROM v_Foobar DROP VIEW v_Foobar DROP TABLE Foobar I am tempted to stop using SELECT * in views, which will be a PITA. Is there a setting somewhere perhaps that could fix this behaviour?

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  • Need advice - Developing a flexible documentation system, heavily focused on localization

    - by inkedmn
    I've been charged with building a documentation system/platform. Here's a short list of the major requirements: Easily localized : This will need to support a dozen or so languages out of the gate. (the ability for non-technical personnel to add/update translations would be a big plus, though not 100% required) Flexibility in output formats : At the bare minimum, I need to output the documents (either as a whole or in selected chunks) as PDF and HTML. Bonus points for native formats like Windows Help Files. Managed and deployed via an intuitive user interface (web, ideally). I'm wondering if you folks know of any systems out there that support this type of thing already? I'm not averse to writing this from scratch, but I'd rather not reinvent the wheel if I can help it. The two major candidates I've come across thus far are DocBook and reST. The former seems to have garnered a reputation for, well, sucking. I'm unfamiliar with either, but I'm told that reST would get me a good portion of the way there. Any other suggestions? Would I be better off building this from scratch?

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  • Getting a Database into Source Control

    - by Grant Fritchey
    For any number of reasons, from simple auditing, to change tracking, to automated deployment, to integration with application development processes, you’re going to want to place your database into source control. Using Red Gate SQL Source Control this process is extremely simple. SQL Source Control works within your SQL Server Management Studio (SSMS) interface.  This means you can work with your databases in any way that you’re used to working with them. If you prefer scripts to using the GUI, not a problem. If you prefer using the GUI to having to learn T-SQL, again, that’s fine. After installing SQL Source Control, this is what you’ll see when you open SSMS:   SQL Source Control is now a direct piece of the SSMS environment. The key point initially is that I currently don’t have a database selected. You can even see that in the SQL Source Control window where it shows, in red, “No database selected – select a database in Object Explorer.” If I expand my Databases list in the Object Explorer, you’ll be able to immediately see which databases have been integrated with source control and which have not. There are visible differences between the databases as you can see here:   To add a database to source control, I first have to select it. For this example, I’m going to add the AdventureWorks2012 database to an instance of the SVN source control software (I’m using uberSVN). When I click on the AdventureWorks2012 database, the SQL Source Control screen changes:   I’m going to need to click on the “Link database to source control” text which will open up a window for connecting this database to the source control system of my choice.  You can pick from the default source control systems on the left, or define one of your own. I also have to provide the connection string for the location within the source control system where I’ll be storing my database code. I set these up in advance. You’ll need two. One for the main set of scripts and one for special scripts called Migrations that deal with different kinds of changes between versions of the code. Migrations help you solve problems like having to create or modify data in columns as part of a structural change. I’ll talk more about them another day. Finally, I have to determine if this is an isolated environment that I’m going to be the only one use, a dedicated database. Or, if I’m sharing the database in a shared environment with other developers, a shared database.  The main difference is, under a dedicated database, I will need to regularly get any changes that other developers have made from source control and integrate it into my database. While, under a shared database, all changes for all developers are made at the same time, which means you could commit other peoples work without proper testing. It all depends on the type of environment you work within. But, when it’s all set, it will look like this: SQL Source Control will compare the results between the empty folders in source control and the database, AdventureWorks2012. You’ll get a report showing exactly the list of differences and you can choose which ones will get checked into source control. Each of the database objects is scripted individually. You’ll be able to modify them later in the same way. Here’s the list of differences for my new database:   You can select/deselect all the objects or each object individually. You also get a report showing the differences between what’s in the database and what’s in source control. If there was already a database in source control, you’d only see changes to database objects rather than every single object. You can see that the database objects can be sorted by name, by type, or other choices. I’m going to add a comment such as “Initial creation of database in source control.” And then click on the Commit button which will put all the objects in my database into the source control system. That’s all it takes to get the objects into source control initially. Now is when things can get fun with breaking changes to code, automated deployments, unit testing and all the rest.

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  • Databases in Source Control

    - by Grant Fritchey
    I’ve been working as a database professional for quite a long time. But originally, I was a developer. And I loved being a developer. There was this constant feedback loop of a job well done, your code compiled and it ran. Every time this happened successfully, you’d check it into source control. These days you have to add another step; the code passed all the tests, unit, line, regression, qa, whatever, then into source control it goes. As a matter of fact, when I first made the jump from developer to DBA/database developer/database professional, source control was the one thing I couldn’t believe was missing from the DBA toolbox. Come to find out, source control was only the beginning of what was missing from your standard DBAs set of skills. Don’t get me wrong. I’m not disrespecting the DBA. They’re focused where they should be, on your production data. But there has to be a method for developing applications that include databases and the database side of that development and deployment process has long been lacking. This lack of development and deployment methodologies is a part of what has given rise to some of the wackier implementations of Object Relational Mapping tools, the NoSQL movement, and some of the other foul cursing that is directed towards databases, DBAs, and database development by application developers. Some of that is well earned. A lot isn’t. But it is a fact that database professionals, in general, do not have as sophisticated a model for managing development and deployment as application developers do. We could charge out and start trying to come up with our own standards and methods. I’m sure people have done exactly that. However, I’m lazy, and not terribly bright. Rather than try to invent a whole new process, I’m going to look to my developer roots and choose instead to emulate the developers. They’re sitting over there across the hall from me working with SCRUM/Agile/Waterfall/Object Driven/Feature Driven/Test Driven development processes that they’ve been polishing for years. What if I just started working on database development the same way they work on code development? Win! Ah, but now I have to have a mechanism for treating my database like application code. First, I need a method for getting it into source control. That’s where Red Gate’s SQL Source Control comes into the picture. SQL Source Control works within SQL Server Management Studio to connect your database objects up to the source control system of your choice. Right out of the box SQL Source Control can link to TFS, SVN or Vault. With a little work you can connect it to Git or just about any other source control system. With the ability to get my database into source control, a lot of possibilities for more direct integration with the application development teams open up.

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  • They may block off Howard Street—but Oracle OpenWorld is a two-way street.

    - by Oracle Accelerate for Midsize Companies
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 by Jim Lein, Sr. Director, Oracle Accelerate for Midsize Companies “Engineered to Inform and Inspire”—that’s the theme of Oracle OpenWorld 2012. In early October, tens of thousands of attendees will descend on the streets of San Francisco because they share one thing in common: the desire to learn more about Oracle. You might think that’s the way we, Oracle employees, look at this event—as just another opportunity for attendees to learn about what we do. But it’s really a two way street. Every year I’m amazed by how informed and inspired I am by our customers and their companies. Midsize companies buy Oracle to grow. As part of the Oracle Accelerate for Midsize Companies team I get to talk with our partners and business leaders at growing companies almost every day, usually via phone. Oracle OpenWorld presents the perfect opportunity to meet some of them in person, in an informal setting, and in one of the most beautiful cities in the world. The stories our customers tell me about their businesses provide vivid examples of how they have overcome the challenges of managing increasingly complex global operations and growing during uncertain economic conditions. It’s no secret that my favorite session at Oracle OpenWorld (besides Larry Ellison’s keynotes and the Customer Appreciation Event, of course) is the Oracle Accelerate Customer Panel. This year we’re featuring executives from three companies who deployed Oracle ERP rapidly to support their company’s growth: Chris Powell, VP and Corporate Controller of Beats by Dr. Dre, a California based designer and manufacturer of premium headphones (sorry, no free samples), Iñaki Zuazo, CIO of Industrias Juno, a building materials provider based in Spain, Kamran Moosa, Project Coordinator for Spartan Engineering, a provider of engineering and construction support services for an LPG storage project in Texas, and That’s a pretty diverse lineup and it will be interesting to hear the perspectives of both IT and financial project stakeholders. The session, “Oracle Accelerate Customer Case Studies: Rapid Deployment of Oracle Applications”, is at 3:30 pm on Wednesday, October 3, in the Concert room at the Palace Hotel. Oracle loves our hometown of San Francisco and it’s a great place to host Oracle OpenWorld. It’s now San Francisco’s largest conference and the city closes off Howard Street to better accommodate the attendees. Some Bay Area commuters may be inconvenienced for a few days by this closure but the conference brings about $100 million into the local economy. Now that’s a two-way street. More Oracle Accelerate at Oracle OpenWorld “Faster, Better, Cheaper Application Deployment with Oracle Business Accelerators”, Monday, October 1st, 10:45 a.m., Moscone West Room 3016 “Oracle Accelerate and Oracle Business Accelerators for Midsize Companies”, (partners only), Wednesday, October 3, 10:15 a.m., Marriott – Golden Gate B Visit the Oracle Accelerate and Oracle Business Accelerator Kiosk in the Moscone West Exhibit Grounds Download the Focus On Oracle Accelerate for Midsize Companies Focus document /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • From NaN to Infinity...and Beyond!

    - by Tony Davis
    It is hard to believe that it was once possible to corrupt a SQL Server Database by storing perfectly normal data values into a table; but it is true. In SQL Server 2000 and before, one could inadvertently load invalid data values into certain data types via RPC calls or bulk insert methods rather than DML. In the particular case of the FLOAT data type, this meant that common 'special values' for this type, namely NaN (not-a-number) and +/- infinity, could be quite happily plugged into the database from an application and stored as 'out-of-range' values. This was like a time-bomb. When one then tried to query this data; the values were unsupported and so data pages containing them were flagged as being corrupt. Any query that needed to read a column containing the special value could fail or return unpredictable results. Microsoft even had to issue a hotfix to deal with failures in the automatic recovery process, caused by the presence of these NaN values, which rendered the whole database inaccessible! This problem is history for those of us on more current versions of SQL Server, but its ghost still haunts us. Recently, for example, a developer on Red Gate’s SQL Response team reported a strange problem when attempting to load historical monitoring data into a SQL Server 2005 database via the C# ADO.NET provider. The ratios used in some of their reporting calculations occasionally threw out NaN or infinity values, and the subsequent attempts to load these values resulted in a nasty error. It turns out to be a different manifestation of the same problem. SQL Server 2005 still does not fully support the IEEE 754 standard for floating point numbers, in that the FLOAT data type still cannot handle NaN or infinity values. Instead, they just added validation checks that prevent the 'invalid' values from being loaded in the first place. For people migrating from SQL Server 2000 databases that contained out-of-range FLOAT (or DATETIME etc.) data, to SQL Server 2005, Microsoft have added to the latter's version of the DBCC CHECKDB (or CHECKTABLE) command a DATA_PURITY clause. When enabled, this will seek out the corrupt data, but won’t fix it. You have to do this yourself in what can often be a slow, painful manual process. Our development team, after a quizzical shrug of the shoulders, simply decided to represent NaN and infinity values as NULL, and move on, accepting the minor inconvenience of not being able to tell them apart. However, what of scientific, engineering and other applications that really would like the luxury of being able to both store and access these perfectly-reasonable floating point data values? The sticking point seems to be the stipulation in the IEEE 754 standard that, when NaN is compared to any other value including itself, the answer is "unequal" (i.e. FALSE). This is clearly different from normal number comparisons and has repercussions for such things as indexing operations. Even so, this hardly applies to infinity values, which are single definite values. In fact, there is some encouraging talk in the Connect note on this issue that they might be supported 'in the SQL Server 2008 timeframe'. If didn't happen; SQL 2008 doesn't support NaN or infinity values, though one could be forgiven for thinking otherwise, based on the MSDN documentation for the FLOAT type, which states that "The behavior of float and real follows the IEEE 754 specification on approximate numeric data types". However, the truth is revealed in the XPath documentation, which states that "…float (53) is not exactly IEEE 754. For example, neither NaN (Not-a-Number) nor infinity is used…". Is it really so hard to fix this problem the right way, and properly support in SQL Server the IEEE 754 standard for the floating point data type, NaNs, infinities and all? Oracle seems to have managed it quite nicely with its BINARY_FLOAT and BINARY_DOUBLE types, so it is technically possible. We have an enterprise-class database that is marketed as being part of an 'integrated' Windows platform. Absurdly, we have .NET and XPath libraries that fully support the standard for floating point numbers, and we can't even properly store these values, let alone query them, in the SQL Server database! Cheers, Tony.

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  • Why Haven’t NFC Payments Taken Off?

    - by David Dorf
    With the EMV 2015 milestone approaching rapidly, there’s been renewed interest in smartcards, those credit cards with an embedded computer chip.  Back in 1996 I was working for a vendor helping Visa introduce a stored-value smartcard to the US.  Visa Cash was debuted at the 1996 Olympics in Atlanta, and I firmly believed it was the beginning of a cashless society.  (I later worked on MasterCard’s system called Mondex, from the UK, which debuted the following year in Manhattan). But since you don’t have a Visa Cash card in your wallet, it’s obvious the project never took off.  It was convenient for consumers, faster for merchants, and more cost-effective for banks, so why did it fail?  All emerging payment systems suffer from the chicken-and-egg dilemma.  Consumers won’t carry the cards if few merchants accept them, and merchants won’t install the terminals if few consumers have cards. Today’s emerging payment providers are in a similar pickle.  There has to be enough value for all three constituents – consumers, merchants, banks – to change the status quo.  And it’s not enough to exceed the value, it’s got to be a leap in value, because people generally resist change.  ATMs and transit cards are great examples of this, and airline kiosks and self-checkout systems are to a lesser extent. Although Google Wallet and ISIS, the two leading NFC payment platforms in the US, have shown strong commitment, there’s been very little traction.  Yes, I can load my credit card number into my phone then tap to pay, but what was the incremental value over swiping my old card?  For it to be a leap in value, it has to offer more than just payment, which I can do very easily today.  The other two ingredients are thought to be loyalty programs and digital coupons, but neither Google nor ISIS really did them well. Of course a large portion of the mobile phone market doesn’t even support NFC thanks to Apple, and since it’s not in their best interest that situation is unlikely to change.  Another issue is getting access to the “secure element,” the chip inside the phone where accounts numbers can be held securely.  Telco providers and handset manufacturers own that area, and they’re not willing to share with banks.  (Host Card Emulation, which has been endorsed by MasterCard and Visa, might be a solution.) Square recently gave up on its wallet, and MCX (the group of retailers trying to create a mobile payment platform) is very slow out of the gate.  That leaves PayPal and a slew of smaller companies trying to introduce easier ways to pay. But is it really so cumbersome to carry and swipe (soon to insert) a credit card?  Aren’t there more important problems to solve in the retail customer experience?  Maybe Apple will come up with some novel way to use iBeacons and fingerprint identification to make payments, but for now I think we need to focus on upgrading to Chip-and-PIN and tightening security.  In the meantime, NFC payments will continue to struggle.

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  • Building vs. Buying a Master Data Management Solution

    - by david.butler(at)oracle.com
    Many organizations prefer to build their own MDM solutions. The argument is that they know their data quality issues and their data better than anyone. Plus a focused solution will cost less in the long run then a vendor supplied general purpose product. This is not unreasonable if you think of MDM as a point solution for a particular data quality problem. But this approach carries significant risk. We now know that organizations achieve significant competitive advantages when they deploy MDM as a strategic enterprise wide solution: with the most common best practice being to deploy a tactical MDM solution and grow it into a full information architecture. A build your own approach most certainly will not scale to a larger architecture unless it is done correctly with the larger solution in mind. It is possible to build a home grown point MDM solution in such a way that it will dovetail into broader MDM architectures. A very good place to start is to use the same basic technologies that Oracle uses to build its own MDM solutions. Start with the Oracle 11g database to create a flexible, extensible and open data model to hold the master data and all needed attributes. The Oracle database is the most flexible, highly available and scalable database system on the market. With its Real Application Clusters (RAC) it can even support the mixed OLTP and BI workloads that represent typical MDM data access profiles. Use Oracle Data Integration (ODI) for batch data movement between applications, MDM data stores, and the BI layer. Use Oracle Golden Gate for more real-time data movement. Use Oracle's SOA Suite for application integration with its: BPEL Process Manager to orchestrate MDM connections to business processes; Identity Management for managing users; WS Manager for managing web services; Business Intelligence Enterprise Edition for analytics; and JDeveloper for creating or extending the MDM management application. Oracle utilizes these technologies to build its MDM Hubs.  Customers who build their own MDM solution using these components will easily migrate to Oracle provided MDM solutions when the home grown solution runs out of gas. But, even with a full stack of open flexible MDM technologies, creating a robust MDM application can be a daunting task. For example, a basic MDM solution will need: a set of data access methods that support master data as a service as well as direct real time access as well as batch loads and extracts; a data migration service for initial loads and periodic updates; a metadata management capability for items such as business entity matrixed relationships and hierarchies; a source system management capability to fully cross-reference business objects and to satisfy seemingly conflicting data ownership requirements; a data quality function that can find and eliminate duplicate data while insuring correct data attribute survivorship; a set of data quality functions that can manage structured and unstructured data; a data quality interface to assist with preventing new errors from entering the system even when data entry is outside the MDM application itself; a continuing data cleansing function to keep the data up to date; an internal triggering mechanism to create and deploy change information to all connected systems; a comprehensive role based data security system to control and monitor data access, update rights, and maintain change history; a flexible business rules engine for managing master data processes such as privacy and data movement; a user interface to support casual users and data stewards; a business intelligence structure to support profiling, compliance, and business performance indicators; and an analytical foundation for directly analyzing master data. Oracle's pre-built MDM Hub solutions are full-featured 3-tier Internet applications designed to participate in the full Oracle technology stack or to run independently in other open IT SOA environments. Building MDM solutions from scratch can take years. Oracle's pre-built MDM solutions can bring quality data to the enterprise in a matter of months. But if you must build, at lease build with the world's best technology stack in a way that simplifies the eventual upgrade to Oracle MDM and to the full enterprise wide information architecture that it enables.

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  • Monitoring the Application alongside SQL Server

    - by Tony Davis
    Sometimes, on Simple-Talk, it takes a while to spot strange and unexpected patterns of user activity, or small bugs. For example, one morning we spotted that an article’s comment count had leapt to 1485, but that only four were displayed. With some rooting around in Google Analytics, and the endlessly annoying Community Server admin-interface, we were able to work out that a few days previously the article had been subject to a spam attack and that the comment count was for some reason including both accepted and unaccepted comments (which in turn uncovered a bug in the SQL). This sort of incident made us a lot keener on monitoring Simple-talk website usage more effectively. However, the metrics we wanted are troublesome, because they are far too specific for Google Analytics to measure, and the SQL Server backend doesn’t keep sufficient information to enable us to plot trends. The latter could provide, for example, the total number of comments made on, or votes cast for, articles, over all time, but not the number that occur by hour over a set time. We lacked a baseline, in other words. We couldn’t alter the database, as it is a bought-in package. We had neither the resources nor inclination to build-in dedicated application monitoring. Possibly, we could investigate a third-party tool to do the job; but then it occurred to us that we were already using a monitoring tool (SQL Monitor) to keep an eye on the database. It stored data, made graphs and sent alerts. Could we get it to monitor some aspects of the application as well? Of course, SQL Monitor’s single purpose is to check and monitor SQL Server, over time, rather than to monitor applications that use SQL Server. However, how different is the business of gathering and plotting SQL Server Wait Stats, from gathering and plotting various aspects of user activity on the site? Not a lot, it turns out. The latest version allows us to write our own custom monitoring scripts, meaning that we could now monitor any metric in the application that returns an integer. It took little time to write a simple SQL Query that collects basic metrics of the total number of subscribers, votes cast, comments made, or views of articles, over time. The SQL Monitor database polls Simple-Talk every second or so in order to get the latest totals, and can then store and plot this information, or even correlate SQL Server usage to application usage. You can see the live data by visiting monitor.red-gate.com. Click the "Analysis" tab, and select one of the "Simple-talk:" entries in the "Show" box and an appropriate data range (e.g. last 30 days). It’s nascent, and we’re still working on it, but it’s already given us more confidence that we’ll spot quickly trends, bugs, or bursts of ‘abnormal’ activity. If there is a sudden rise in comments, we get an alert, and if it’s due to a spam attack, we can moderate or ban the perpetrator very quickly. We’ve often argued that a tool should perform a single job well rather than turn into a Swiss-army knife, but ironically we’ve rather appreciated being able to make best use of what’s there anyway for a slightly different purpose. Is this a good or common practice? What do you think? Cheers, Tony.

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  • F1 Pit Pragmatics

    - by mikef
    "I hate computers. No, really, I hate them. I love the communications they facilitate, I love the conveniences they provide to my life. but I actually hate the computers themselves." - Scott Merrill, 'I hate computers: confessions of a Sysadmin' If Scott's goal was to polarize opinion and trigger raging arguments over the 'real reasons why computers suck', then he certainly succeeded. Impassioned vitriol sits side-by-side with rational debate. Yet Scott's fundamental point is absolutely on the money - Computers are a means to an end. The IT industry is finally starting to put weight behind the notion that good User Experience is an absolutely crucial goal, a cause championed by the likes of Microsoft's Bill Buxton, and which Apple's increasingly ubiquitous touch screen interface exemplifies. However, that doesn't change the fact that, occasionally, you just have to man up and deal with complex systems. In fact, sometimes you just need to sacrifice everything else in the name of performance. You'll find a perfect example of this Faustian bargain in Trevor Clarke's fascinating look into the (diabolical) IT infrastructure of modern F1 racing - high performance, high availability. high everything. To paraphrase, each car has up to 100 sensors, transmitting around 30Gb of data over the course of a race (70% in real-time). This data is then processed by no less than 3 servers (per car) so that the engineers in the pit have access to telemetry, strategy information, timing feeds, a connection back to the operations room in the team's home base - the list goes on. All of this while the servers are exposed "to carbon dust, oil, vibration, rain, heat, [and] variable power". Now, this is admittedly an extreme context where there's no real choice but to use complex systems where ease-of-use is, at best, a secondary concern. The flip-side is seen in small-scale personal computing such as that seen in Apple's iDevices, which are incredibly intuitive but limited in their scope. In terms of what kinds of systems they prefer to use, I suspect that most SysAdmins find themselves somewhere along this axis of Power vs. Usability, and which end of this axis you resonate with also hints at where you think the IT industry should focus its energy. Do you see yourself in the F1 pit, making split-second decisions, wrestling with information flows and reticent hardware to bend them to your will? If so, I imagine you feel that computers are subtle tools which need to be tuned and honed, using the advanced knowledge possessed only by responsible SysAdmins (If you have an iPhone, I suspect it's jail-broken). If the machines throw enigmatic errors, it's the price of flexibility and raw power. Alternatively, would you prefer to have your role more accessible, with users empowered by knowledge, spreading the load of managing IT environments? In that case, then you want hardware and software to have User Experience as their primary focus, and are of the "means to an end" school of thought (you're probably also fed up with users not listening to you when you try and help). At its heart, the dichotomy is between raw power (which might be difficult to use) and ease-of-use (which might have some limitations, but you can be up and running immediately). Of course, the ultimate goal is a fusion of flexibility, power and usability all in one system. It's achievable in specific software environments, and Red Gate considers it a target worth aiming for, but in other cases it's a goal right up there with cold fusion. I think it'll be a long time before we see it become ubiquitous. In the meantime, are you Power-Hungry or a Champion of Usability? Cheers, Michael Francis Simple Talk SysAdmin Editor

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  • Free tools versus paid tools.

    - by Dennis Vroegop
    We live in a strange world. Information should be free. Tools should be free. Software should be free (and I mean free as in free beer, not as in free speech). Of course, since I make my living (and pay my mortgage) by writing software I tend to disagree. Or rather: I want to get paid for the things I do in the daytime. Next to that I also spend time on projects I feel are valuable for the community, which I do for free. The reason I can do that is because I get paid enough in the daytime to afford that time. It gives me a good feeling, I help others and it’s fun to do. But the baseline is: I get paid to write software. I am sure this goes for a lot of other developers. We get paid for what we do during the daytime and spend our free time giving back. So why does everyone always make a fuzz when a company suddenly starts to charge for software? To me, this seems like a very reasonable decision. Companies need money: they have staff to pay, buildings to rent, coffee to buy, etc. All of this doesn’t come free so it makes sense that they charge their customers for the things they produce. I know there’s a very big Open Source market out there, where companies give away (parts of) their software and get revenue out of the services they provide. But this doesn’t work if your product doesn’t need services. If you build a great tool that is very easy to use, and you give it away for free you won’t get any money by selling services that no user of your tool really needs. So what do you do? You charge money for your tool. It’s either that or stop developing the tool and turn to other, more profitable projects. Like it or not, that’s simple economics at work. You have something other people want, so you charge them for it. This week it was announced that what I believe is the most used tool for .net developers (besides Visual Studio of course),namely Red Gates .net reflector, will stop being a free tool. They will charge you $35 for the next version. Suddenly twitter was on fire and everyone was mad about it. But why? The tool is downloaded by so many developers that it must be valuable to them. I know of no serious .net developer who hasn’t got it on his or her machine. So apparently the tool gives them something they need. So why do they expect it to be free? There are developers out there maintaining and extending the tool, building new and better versions of it. And the price? $35 doesn’t seem much. If I think of the time the tool saved me the 35 dollars were earned back in a day. If by spending this amount of money I can rely on great software that helps me do my job better and faster, I have no problems by spending it. I know that there is a great team behind it, (the Red Gate tools are a must have when developing SQL systems, for instance), and I do believe they are in their right to charge this. So.. there you have it. This is of course, my opinion. You may think otherwise. Please let me know in the comments what you think! Tags van Technorati: redgate,reflector,opensource

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  • BI&EPM in Focus June 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    General News Thomas Kurian Discusses Oracle Exalytics, SAP HANA (replay | preso | press)  Accenture & Oracle Study: The Challenges of Corporate Financial Reporting  (link) Flash Demo: Oracle Hyperion Planning on Exalytics in the Public Sector (link) Flash Demo: OBIEE & Exalytics in Retail (link) Customers Italian Partner Alfa Sistemi implemented at Autovie Venete S.p.A. Integrates Business Intelligence and Performance Management to Improve Efficiency and Speed for Managing Public Works Projects (English version)  / Autovie Venete implementa un sistema integrato di Business Intelligence e Performance Management per migliorare l’efficienza e la tempestività dell’attività di Controlling di Commessa (Italian version). FANCL Gains 360-Degree View of Customers across Multiple Sales Channels, Reduces Reports by 75% Korea Yakult Improves Profit & Loss Analysis with Oracle Hyperion Planning and OBIEE Hill International Streamlines Forecasting, Improves Visibility into Project Productivity and Profitability Children’s Rights in Society Better Supports Organizational Mission with Advanced, Integrated, and Streamlined Business Intelligence Tools Profit: International utility Enel monitors the performance of global subsidiaries with Oracle Hyperion Applications (link) Profit: Charting a New Course: Korean Air gains altitude by leveraging its greatest asset: information (link)   Events June 12: Breaking Away from the Excel Add-In: Welcome to Hyperion Smart View 11.1.2.2 (link) June 13: Upgrading OBIEE 10g to 11g: Best Practices and Lessons Learned (performance architects) (link) June 14, The Netherlands: Strategies for Business Excellence, New Release of Oracle Hyperion EPM Suite (link) June 21: Comprehensive and Accurate Forecasting for Healthcare (link) June 26: What Exactly is Exalytics? (KPI Partners) (link) Webcast Replay: Is Your Company Able to Navigate Through Market Volatility? (link)  Webcast Replay: Is Hope and Email The Core of Your Reconciliation Process? (link) Webcast Replay: Troubleshooting EPM Reporting & Analysis 11.1.2.x  (link) Webcast Replay: Is your Organization Flying Blind when it comes to Understanding Profitability?  (link) Enterprise Performance Management Final Oracle EPM  Information Panel (CIP) survey on cost, profitability and performance reporting/scorecards is now OPEN (link) New on EPM Blog: What's Going on With IFRS? (link) How does Crystal Ball integrate with EPM Solutions? New collateral and demos on Crystal Ball Solution Factory!  (link) New Youtube Video: Business Case Analysis with Oracle Crystal Ball (link) Crystal Ball 11.1.2.2 is released! Grouped Assumptions in Sensitivity Charts, Data Filtering When Fitting Distributions and Parameter Edits When Fitting Distributions to name a few. Get full details from the online New Features Guide (link) New DRM Oracle-by-Examples now available (link) Support Blog: Hyperion Ledgerlink Sample Record and Windows 7: Now you see it, now you don’t  (link) Use Enterprise Manager FMW Control to Troubleshoot Oracle EPM 11.1.2 Family of Products (link) Business  Intelligence Whitepaper: Real-Time Operational Reporting for E-Business Suite via GoldenGate Replication to an Operational Data Store.  How Oracle enabled real-time operational reporting for its $20B services contract business with Golden Gate & OBIEE (link) KPI Partners ebook: Understanding Oracle BI Components and Repository Modeling Basics (link) “Getting Started with Oracle Endeca Information Discovery” video tutorials now available (link) Oracle BI Publisher Conversion Center: Convert from Crystal, Actuate, or Oracle Reports to Oracle BI Publisher (link) Oracle Fusion Applications: Monthly Partner Updates Webcast Replays to help BI partners understand how OBI, Essbase, BI-Apps and Fusion work together: More on Fusion CRM: Fusion Marketing More on Fusion CRM: Fusion CRM Sales Start-Up Packs and Expert Services for Implementation Partners Introducing the Oracle Fusion Accounting Hub Implementing Fusion Applications using Oracle's Composers Oracle Fusion Applications Co-Existence

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  • How to Build Services from Legacy Applications

    - by Chris Falter
    The SOA consultants invaded the executive suite at your company or agency, preached the true religion, and converted the unbelievers. Now by divine imperative you must convert your legacy applications into a suite of reusable services.  But as usual, you lack the time and resources that you need in order to develop the services properly.  So you googled or bing’ed, found this blog post, and began crying in gratitude.  Yes, as the title implies, I am going to reveal my easy, 3-step, works-every-time process for converting silos of legacy applications into the inventory of services your CIO has been dreaming about.  So just close your eyes and count to 3 … now open them … and here it is…. Not. While wishful thinking is too often the coin of the IT realm, even the most naive practitioner knows that converting legacy applications into reusable services requires more than a magic wand.  The reason is simple: if your starting point is your legacy applications, then you will simply be bolting a web service technology layer on top of your legacy API.  And that legacy API is built in the image of the silo applications.  Enter the wide gate of the legacy API, follow the broad path of generating service interfaces from existing code, and you will arrive at the siloed enterprise destruction that you thought you were escaping. The Straight and Narrow Path This past week I had the opportunity to learn how the FBI Criminal Justice Information Systems department has been transitioning from silo applications to a service inventory.  Lafe Hutcheson, IT Specialist in the architecture group and fellow attendee at an SOA Architect Certification Workshop, was my guide.  Lafe has survived the chaos of an SOA initiative, so it is not surprising that he was able to return from a US Army deployment to Kabul, Afghanistan with nary a scratch.  According to Lafe, building their service inventory is a three-phase process: Model a business process.  This requires intense collaboration between the IT and business wings of the organization, of course.  The FBI uses IBM Websphere tools to model the process with BPMN. Identify candidate services to facilitate the business process. Convert the BPMN to an executable BPEL orchestration, model and develop the services, and use a BPEL engine to run the process.  The FBI uses ActiveVOS for orchestration services. The 12 Step Program to End Your Legacy API Addiction Thomas Erl has documented a process for building a web service inventory that is quite similar to the FBI process. Erl’s process adds a technology architecture definition phase, which allows for the technology environment to influence the inventory blueprint.  For example, if you are using an enterprise service bus, you will probably not need to build your own utility services for logging or intermediate routing.  Erl also lists a service-oriented analysis phase that highlights the 12-step process of applying the principles of service orientation to modeling your services.  Erl depicts the modeling of a service inventory as an iterative process: model a business process, define the relevant technology architecture, define the service inventory blueprint, analyze the services, then model another business process, rinse and repeat.  (Astute readers will note that Erl’s diagram, restricted to analysis and modeling process, does not include the implementation phase that concludes the FBI service development methodology.) The service-oriented analysis phase is where you find the 12 steps that will free you from your legacy API addiction. In a nutshell, you identify the steps in the process that need services; identify the different types of services (agnostic entity services, service compositions, and utility services) that are required; apply service-orientation principles; and normalize the inventory into cohesive service models. Rather than discuss each of the 12 steps individually, I will close by simply referring my readers to Erl’s explanation.

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  • Automated Error Reporting = More Robust Software

    - by Laila
    I would like to tell you how to revolutionize your software development process </marketing hyperbole> On a more serious note, we (Red Gate's .NET Development team) recently rolled a new tool into our development process which has made our lives dramatically easier AND improved the quality of our software, and I (& one of our developers, Alex Davies) just wanted to take a quick moment to share the love. I work with a development team that takes pride in what they ship, so we take software testing rather seriously. For every development project we run, we allocate at least one software tester for every two developers, and we never ship software without first shipping early access releases and betas to get user feedback. And therein lies the challenge -encouraging users to provide consistent, useful feedback is a headache, but without that feedback, improving the software is. tricky. Until fairly recently, we used the standard (if long-winded) approach of receiving bug reports of variable quality via email or through our support forums. If that didn't give us enough information to reproduce the problem - which was most of the time - we had to enter into a time-consuming to-and-fro conversation with the end-user, to get scrape together the data we needed to work out where the problem lay. As I'm sure you're aware, this is painfully slow. To the delight of the team, we recently got to work with SmartAssembly, which lets us embed automated exception and error reporting into our software with very little pain, and we decided to do a little dogfooding. As a result, we've have made a really handy (if perhaps slightly obvious) discovery: As soon as we release a beta, or indeed any release of software, we now get tonnes of customer feedback through automated error reports. Making this process easier for our users has dramatically increased the amount (and quality) of feedback we get. From their point of view, they get an experience similar to Microsoft's error reporting, and process is essentially idiot-proof. From our side of things, we can now react much faster to the information we get, fixing the bugs and shipping a new-and-improved release, which our users rather appreciate. Smiles and hugs all round. Even more so because, as we're use SmartAssembly's Automated Error Reporting, we get to avoid having to spend weeks building an exception reporting mechanism. It takes just a few minutes to add reporting to a project, and we get a bunch of useful information back, like a stack trace and the values of all the local variables, which we can use to fix bugs. Happily, "Automated Error Reporting = More Robust Software" can actually be read two ways: we've found that we not only ship higher quality software, but we also release within a shorter time. We can ship stable software that our users are happy to upgrade to, and we then bask in the glory of lots of positive customer feedback. Once we'd starting working with SmartAssembly, we were curious to know how widespread error reporting was as a practice. Our product manager ran a survey in autumn last year, and found that 40% of software developers never really considered deploying error reporting. Considering how we've now got plenty of experience on the subject, one of our dev guys, Alex Davies, thought we should share what we've learnt, and he's kindly offered to host a webinar on delivering robust software with Automated Error Reporting. Drawing on our own in-house development experiences, he'll cover how to add error reporting to your program, how to actually use the error reports to fix bugs (don't snigger, not everyone's as bright as you), how to customize the error report dialog that your users see, and how to automatically get log files from your users' machine. The webinar will take place on Jan 25th (that's next week). It's free to attend, but you'll still need to register to hear Alex's dulcet tones.

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  • Visual Studio Extensions

    - by Scott Dorman
    Originally posted on: http://geekswithblogs.net/sdorman/archive/2013/10/18/visual-studio-extensions.aspxAs a product, Visual Studio has been around for a long time. In fact, it’s been 18 years since the first Visual Studio product was launched. In that time, there have been some major changes but perhaps the most important (or at least influential) changes for the course of the product have been in the last few years. While we can argue over what was and wasn’t an important change or what has and hasn’t changed, I want to talk about what I think is the single most important change Microsoft has made to Visual Studio. Specifically, I’m referring to the Visual Studio Gallery (first introduced in Visual Studio 2010) and the ability for third-parties to easily write extensions which can add new functionality to Visual Studio or even change existing functionality. I know Visual Studio had this ability before the Gallery existed, but it was expensive (both from a financial and development resource) perspective for a company or individual to write such an extension. The Visual Studio Gallery changed all of that. As of today, there are over 4000 items in the Gallery. Microsoft itself has over 100 items in the Gallery and more are added all of the time. Why is this such an important feature? Simply put, it allows third-parties (companies such as JetBrains, Telerik, Red Gate, Devart, and DevExpress, just to name a few) to provide enhanced developer productivity experiences directly within the product by providing new functionality or changing existing functionality. However, there is an even more important function that it serves. It also allows Microsoft to do the same. By providing extensions which add new functionality or change existing functionality, Microsoft is not only able to rapidly innovate on new features and changes but to also get those changes into the hands of developers world-wide for feedback. The end result is that these extensions become very robust and often end up becoming part of a later product release. An excellent example of this is the new CodeLens feature of Visual Studio 2013. This is, perhaps, the single most important developer productivity enhancement released in the last decade and already has huge potential. As you can see, out of the box CodeLens supports showing you information about references, unit tests and TFS history.   Fortunately, CodeLens is also accessible to Visual Studio extensions, and Microsoft DevLabs has already written such an extension to show code “health.” This extension shows different code metrics to help make sure your code is maintainable. At this point, you may have already asked yourself, “With over 4000 extensions, how do I find ones that are good?” That’s a really good question. Fortunately, the Visual Studio Gallery has a ratings system in place, which definitely helps but that’s still a lot of extensions to look through. To that end, here is my personal list of favorite extensions. This is something I started back when Visual Studio 2010 was first released, but so much has changed since then that I thought it would be good to provide an updated list for Visual Studio 2013. These are extensions that I have installed and use on a regular basis as a developer that I find indispensible. This list is in no particular order. NuGet Package Manager for Visual Studio 2013 Microsoft CodeLens Code Health Indicator Visual Studio Spell Checker Indent Guides Web Essentials 2013 VSCommands for Visual Studio 2013 Productivity Power Tools (right now this is only for Visual Studio 2012, but it should be updated to support Visual Studio 2013.) Everyone has their own set of favorites, so mine is probably not going to match yours. If there is an extension that you really like, feel free to leave me a comment!

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  • Comparing Apples and Pairs

    - by Tony Davis
    A recent study, High Costs and Negative Value of Pair Programming, by Capers Jones, pulls no punches in its assessment of the costs-to- benefits ratio of pair programming, two programmers working together, at a single computer, rather than separately. He implies that pair programming is a method rushed into production on a wave of enthusiasm for Agile or Extreme Programming, without any real regard for its effectiveness. Despite admitting that his data represented a far from complete study of the economics of pair programming, his conclusions were stark: it was 2.5 times more expensive, resulted in a 15% drop in productivity, and offered no significant quality benefits. The author provides a more scientific analysis than Jon Evans’ Pair Programming Considered Harmful, but the theme is the same. In terms of upfront-coding costs, pair programming is surely more expensive. The claim of productivity loss is dubious and contested by other studies. The third claim, though, did surprise me. The author’s data suggests that if both the pair and the individual programmers employ static code analysis and testing, then there is no measurable difference in the resulting code quality, in terms of defects per function point. In other words, pair programming incurs a massive extra cost for no tangible return in investment. There were, inevitably, many criticisms of his data and his conclusions, a few of which are persuasive. Firstly, that the driver/observer model of pair programming, on which the study bases its findings, is far from the most effective. For example, many find Ping-Pong pairing, based on use of test-driven development, far more productive. Secondly, that it doesn’t distinguish between “expert” and “novice” pair programmers– that is, independently of other programming skills, how skilled was an individual at pair programming. Thirdly, that his measure of quality is too narrow. This point rings true, certainly at Red Gate, where developers don’t pair program all the time, but use the method in short bursts, while tackling a tricky problem and needing a fresh perspective on the best approach, or more in-depth knowledge in a particular domain. All of them argue that pair programming, and collective code ownership, offers significant rewards, if not in terms of immediate “bug reduction”, then in removing the likelihood of single points of failure, and improving the overall quality and longer-term adaptability/maintainability of the design. There is also a massive learning benefit for both participants. One developer told me how he once worked in the same team over consecutive summers, the first time with no pair programming and the second time pair-programming two-thirds of the time, and described the increased rate of learning the second time as “phenomenal”. There are a great many theories on how we should develop software (Scrum, XP, Lean, etc.), but woefully little scientific research in their effectiveness. For a group that spends so much time crunching other people’s data, I wonder if developers spend enough time crunching data about themselves. Capers Jones’ data may be incomplete, but should cause a pause for thought, especially for any large IT departments, supporting commerce and industry, who are considering pair programming. It certainly shouldn’t discourage teams from exploring new ways of developing software, as long as they also think about how to gather hard data to gauge their effectiveness.

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  • How much is a subscriber worth?

    - by Tom Lewin
    This year at Red Gate, we’ve started providing a way to back up SQL Azure databases and Azure storage. We decided to sell this as a service, instead of a product, which means customers only pay for what they use. Unfortunately for us, it makes figuring out revenue much trickier. With a product like SQL Compare, a customer pays for it, and it’s theirs for good. Sure, we offer support and upgrades, but, fundamentally, the sale is a simple, upfront transaction: we’ve made this product, you need this product, we swap product for money and everyone is happy. With software as a service, it isn’t that easy. The money and product don’t change hands up front. Instead, we provide a service in exchange for a recurring fee. We know someone buying SQL Compare will pay us $X, but we don’t know how long service customers will stay with us, or how much they will spend. How do we find this out? We use lifetime value analysis. What is lifetime value? Lifetime value, or LTV, is how much a customer is worth to the business. For Entrepreneurs has a brilliant write up that we followed to conduct our analysis. Basically, it all boils down to this equation: LTV = ARPU x ALC To make it a bit less of an alphabet-soup and a bit more understandable, we can write it out in full: The lifetime value of a customer equals the average revenue per customer per month, times the average time a customer spends with the service Simple, right? A customer is worth the average spend times the average stay. If customers pay on average $50/month, and stay on average for ten months, then a new customer will, on average, bring in $500 over the time they are a customer! Average spend is easy to work out; it’s revenue divided by customers. The problem comes when we realise that we don’t know exactly how long a customer will stay with us. How can we figure out the average lifetime of a customer, if we only have six months’ worth of data? The answer lies in the fact that: Average Lifetime of a Customer = 1 / Churn Rate The churn rate is the percentage of customers that cancel in a month. If half of your customers cancel each month, then your average customer lifetime is two months. The problem we faced was that we didn’t have enough data to make an estimate of one month’s cancellations reliable (because barely anybody cancels)! To deal with this data problem, we can take data from the last three months instead. This means we have more data to play with. We can still use the equation above, we just need to multiply the final result by three (as we worked out how many three month periods customers stay for, and we want our answer to be in months). Now these estimates are likely to be fairly unreliable; when there’s not a lot of data it pays to be cautious with inference. That said, the numbers we have look fairly consistent, and it’s super easy to revise our estimates when new data comes in. At the very least, these numbers give us a vague idea of whether a subscription business is viable. As far as Cloud Services goes, the business looks very viable indeed, and the low cancellation rates are much more than just data points in LTV equations; they show that the product is working out great for our customers, which is exactly what we’re looking for!

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  • JTF Tranlsation Festival 2011

    - by user13133135
    ?????????????????????? (MT) ??????????????????????? JTF ????????????????????????????????????????????????? ???5??!???21?JTF???????? ? ??:2011?11?29?(?)9:30~20:30(??9:00) ? ??:??????????(????)?(??) ? ??:(?)?????? ??:JTF?????????? ? http://www.jtf.jp/jp/festival/festival_top.html ????????????????????????????????MT ????????????????????????????????????????????????? 90 ???!??(!?)?????????????????????????????????????????????????????????????????????????????? ????????????????? http://www.jtf.jp/jp/festival/festival_program.html#koen_04 ?????????????????????????????? English:  It's been a while since the last post... I have been working on machine translation (MT) and post editing (PE) for Japanese.  Last year was my first step in MT+PE area, and I would take this year as an advanced step.  I plan to talk over Post editing 2011 (Advanced Step) on November 27 at JTF Translation Festival.  ?5 days before application due? 21st JTF Translation Festival ? Date:Nov 29, 2011 Tuesday 9:30~20:30(Gate open: 9:00) ? Place:Arcadia Ichigaya Tokyo ? http://www.jtf.jp/jp/festival/festival_top.html In this session, I would like to expand the thought on "how to best utilize MT and PE" either from the view of Client and Translator.  I will show some examples of post editing as a guideline to know what is the best way and most effective way to do post-edit for Japanese.  Also, I will discuss what is the best practice for MT users (Client). The session lasts 90 minutes... sound a little long for me, but I want to spend more time for discussion than last year.  It would be great to exchange thought or experiences about MT and PE.  What is your concerns or problems in the daily work with MT ?  If you have some, please bring them to my session at JTF Translation Festival.  Here is my session details (Japanese): http://www.jtf.jp/jp/festival/festival_program.html#koen_04 Here is the outline of my session: What is the advantage of MT ? Does it solve all the problems about cost, resource, and quality ?  Well, it is not a magic.  So, you cannot expect all at once.  When you have a problem, there are 3 options... 1. Be patient and wait until everything is ready, 2. Run a workaround using anything available now, 3. Find out something completely new and spend time and money. This time, I will focus Option 2 - do something with what we already have.  That is, I will discuss how we can best utilize MT in our daily business.  My view is two ways: From Client point of view, and From Translator point of view Looking forward to meeting many people and exchanging thoughts and information!

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  • Hosted Monitoring

    - by Grant Fritchey
    The concept of using services to take the place of writing a lot of your own code goes way, way back in computing history. The fundamentals of the concept go back to the dawn of computing with places like IBM hosting time-shares for computing power that you could rent for short periods of time. But things really took off with the building of the Web. Now, all the growth with virtual machines, hosted machines, hosted services from vendors like Amazon and Microsoft, the need to keep all of your software locally on physical boxes is just going the way of the dodo. There will likely always be some pieces of software that you keep on machines on your property or on your person, but the concept of keeping fundamental services locally is going away. As someone put it to me once, if you were starting a business right now, would you bother setting up an Exchange server to manage your email or would you just go to one of the external mail services for everything? For most of us (who are not Exchange admins) the answer is pretty easy. With all this momentum to having external services manage more and more of the infrastructure that’s not business unique, why would you burn up a server and license instance setting up monitoring for your SQL Servers? Of course, some of you are dealing with hyper-sensitive data that might require, through law or treaty, that you lock it down and never expose it to the intertubes, but most of us are not. So, what if someone else took on the basic hassle of setting up monitoring on your systems? That’s what we’re working on here at Red Gate. Right now it’s a private test, but we’re growing it and developing it and it’ll be going to a public beta, probably (hopefully) this year. I’m running it on my machines right now. The concept is pretty simple. You put a relay on your server, poke a hole in your firewall for it, and we start monitoring your server using SQL Monitor. It’s actually shocking how easy it is to get going. You still have to adjust your alerting thresholds, but that’s a standard part of alerting. Your pain threshold and my pain threshold for any given alert may be different. But from there, we do all the heavy lifting, keeping your data online and available, providing you with access to the information about how your servers are behaving, everything. Maybe it’s just me, but I’m really excited by this. I think we’re getting to a place where we can really help the small and medium sized businesses get a monitoring solution in place, quickly and easily. All you crazy busy, and possibly accidental, DBAs and system admins finally can set up monitoring without taking all the time to configure systems, run installs, and all the rest. You just have to tweak your alerts and you’re ready to run. If you are interested in checking it out, you can apply for the closed beta through the Monitor web page.

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  • Squid 2.7.STABLE3-4.1 as a transparent proxy on Ubuntu Server 9.04

    - by E3 Group
    Can't get this to work at all! I'm trying to get this linux box to act as a transparent proxy and, with the help of DHCP, force everyone on the network to gate into the proxy. I have two ethernet connections, both to the same switch. And I'm trying to get 192.168.1.234 to become the default gateway. The actual WAN connection is to a gateway 192.168.1.1. eth0 is 192.168.1.234 eth1 is 192.168.1.2 Effectively I'm trying to make eth0 a LAN only interface and eth1 a WAN interface. I've oi should set the gateway for eth1 to point to 192.168.1.234 my squid.conf file has the following directives added at the bottom: nly set eth0 to have a gateway address in /etc/network/interfaces I'm not sure whether http_port 3128 transparent acl lan src 192.168.1.0/24 acl lh src 127.0.0.1/255.255.255.0 http_access allow lan http_access allow lh i've added the following routing commands: iptables -t nat -A PREROUTING -i eth0 -p tcp -m tcp --dport 80 -j DNAT --to-destination 192.168.1.2:3128 iptables -t nat -A PREROUTING -i eth1 -p tcp -m tcp --dport 80 -j REDIRECT --to-ports 3128 I set a computer with TCP settings 192.168.1.234 as the gateway and opened up google.com, but it comes up with a request error. Any ideas why this isn't working? :( Been searching continuously for a solution to no avail. ----------------------------- EDIT ------------------------------- Managed to get it to route properly to the squid, here's the error I get in the browser: ERROR The requested URL could not be retrieved While trying to process the request: GET / HTTP/1.1 Host: www.google.com User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-gb,en;q=0.5 Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 300 Connection: keep-alive Cache-Control: max-age=0 The following error was encountered: * Invalid Request Some aspect of the HTTP Request is invalid. Possible problems: * Missing or unknown request method * Missing URL * Missing HTTP Identifier (HTTP/1.0) * Request is too large * Content-Length missing for POST or PUT requests * Illegal character in hostname; underscores are not allowed Your cache administrator is webmaster. Generated Mon, 26 Oct 2009 03:41:15 GMT by mjolnir.lloydharrington.local (squid/2.7.STABLE3)

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  • Squid 2.7.STABLE3-4.1 as a transparent proxy on Ubuntu Server 9.04

    - by LOGIC9
    Can't get this to work at all! I'm trying to get this linux box to act as a transparent proxy and, with the help of DHCP, force everyone on the network to gate into the proxy. I have two ethernet connections, both to the same switch. And I'm trying to get 192.168.1.234 to become the default gateway. The actual WAN connection is to a gateway 192.168.1.1. eth0 is 192.168.1.234 eth1 is 192.168.1.2 Effectively I'm trying to make eth0 a LAN only interface and eth1 a WAN interface. I've oi should set the gateway for eth1 to point to 192.168.1.234 my squid.conf file has the following directives added at the bottom: nly set eth0 to have a gateway address in /etc/network/interfaces I'm not sure whether http_port 3128 transparent acl lan src 192.168.1.0/24 acl lh src 127.0.0.1/255.255.255.0 http_access allow lan http_access allow lh i've added the following routing commands: iptables -t nat -A PREROUTING -i eth0 -p tcp -m tcp --dport 80 -j DNAT --to-destination 192.168.1.2:3128 iptables -t nat -A PREROUTING -i eth1 -p tcp -m tcp --dport 80 -j REDIRECT --to-ports 3128 I set a computer with TCP settings 192.168.1.234 as the gateway and opened up google.com, but it comes up with a request error. Any ideas why this isn't working? :( Been searching continuously for a solution to no avail. ----------------------------- EDIT ------------------------------- Managed to get it to route properly to the squid, here's the error I get in the browser: ERROR The requested URL could not be retrieved While trying to process the request: GET / HTTP/1.1 Host: www.google.com User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-gb,en;q=0.5 Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 300 Connection: keep-alive Cache-Control: max-age=0 The following error was encountered: * Invalid Request Some aspect of the HTTP Request is invalid. Possible problems: * Missing or unknown request method * Missing URL * Missing HTTP Identifier (HTTP/1.0) * Request is too large * Content-Length missing for POST or PUT requests * Illegal character in hostname; underscores are not allowed Your cache administrator is webmaster. Generated Mon, 26 Oct 2009 03:41:15 GMT by mjolnir.lloydharrington.local (squid/2.7.STABLE3)

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