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• Disabling keyboard shortcuts in Entourage/Outlook

  - by warren

  Is it possible to disable keyboard shortcuts (especially for "Send") in Microsoft Entourage (Mac OS X) and/or Outlook (Windows)?

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• Outlook 2007 disconnecting after sending email to specific email

  - by Michael

  So when a user emails another tech in my domain they get the prompt for username/password as though they got disconnected. I have not seen any issues in the event logs, tried deleting the email address from his auto correct, ran Outlook in safe mode and searched online as well. I am kind of lost. Checked the event logs on the exchange server as well in the security and still nothing. Exchange 2010, Client OS: Vista x64, Outlook 2007. Thanks!

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• Outlook 2010 reminders keep popping up even if closed

  - by LapplandsCohan

  Today when I got to work and started my computers I got a event reminder for my last events last friday. I closed the reminder, but perhaps 10 minutes later it pops up again, and another 10 minutes later it popped up yet again. As the day is passing all my reminders for this day is added to the list of reminders that keep popping up 10 minutes after that they are closed. I've tried both the repair function in Windows Control Panel -- E-mail and the scanpst.exe program, but none of them solved the problem. I've tried outlook.exe /cleansniff and outlook.exe /cleanreminders, but that didn't help either. Reading on the net there seem to be some reports with this for reoccuring calendar events, but my affected events are one-timers. How can I get the closed reminders to stay closed? Update: I noticed that I have 282 drafts of the meetings that I keep getting reminders of.

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• Outlook 2003 attachment section disappearing

  - by Pitto

  When I open a received mail my attachments "disappear". If I restart the application my attachments are there once again. After opening 4 - 6 email the problem is back there and I have to open / close the app again. I use windows 7 32bit professional and sp3 outlook 2003. In the 1st pic you can see the problem... In the 2nd one I've just quit outlook and opened it again (same email). Any hints?

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• Outlook 2010 search stopped working with Exchange 2007

  - by Steve Hiner

  The quick search feature in Outlook 2010 used to work fine. We switched the computers over from a workgroup so that they are on the domain with our new server. We then copied all the email from the old PST file into the new Exchange based folders. Since we did that 3 of the 4 computers can't search email using Outlook's awesome search boxes. One of them works perfectly fine. Any idea what might have happened? There are only 5 users on the network and it's a pretty burly server for such a small network, I can't imagine the server is still indexing their mail. Is the quick search something that has to be turned on or might it be related to the permissions change from a non-domain user to a standard domain user?

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• Script or Utility to convert .nab to .csv without importing double entries in Outlook

  - by Chris

  Currently our environment is migrating from Groupwise 7 to Outlook 2003 and we have multiple users with mission critical outside contacts in their frequent contacts that will have to be imported in Outlook. Currently our only solution is to export GW contacts to a .nab, import to excel to scrub out the contacts in our own domain (to avoid double entry) and convert to .csv. This current solution will require a lot of man hours for hand holding because most of our users are not technically savvy AT ALL and are frankly too busy to do this themselves. Anyone know of any kind of tool or script to assist with this?

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• Outlook and exchange 2010 stalls email

  - by lbanz

  User found an old pst file which is around 15GB and imported to his exchange mailbox. It imported fine. Outlook client starts syncing the emails to exchange. It stalls and then the user will need to reopen the client for it to sync again. The client doesn't crash and still continues to receive new emails but it just doesn't sync the old emails. Sits on Updating folders but doesn't do anything. Shows no sync or conflicts in the client. No errors on progress and Outlook network connection seems fine.

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• Outlook can not recognize PDF v1.7 attachments - those become corrupted after receiving on linux client

  - by SkyRaT

  MS Outlook cannot recognize PDF format 1.7 when sending it as an attachment. Therefore it's sent as: Content-Type: application/pdf; Content-Transfer-Encoding: quoted-printable When receiving such an e-mail under Linux (Thunderbird), the PDF content is being parsed as a plain text and converted. This results in a corrupted file loosing all the bytes 0x0a (LF) which are being removed by the EOL conversion. It's definitely a problem of Outlook which is IMO hard to fix and deploy. Is there a way to fix that on Thunderbird's site?

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• Microsoft Outlook: Export list of currently opened PST files

  - by ultrasawblade

  At my current workplace we are upgrading various users from XP to Windows 7. Frequently the users have anywhere from 10 to 30 or so .pst files opened within their installation of Microsoft Outlook 2007. These users are particularly helpless without these files. I know how to view the list of currently opened PST files, and would like to know if there is an easy way to capture that information other than taking screenshots of the Options - Data Files window. Does migwiz.exe transfer this information? Is that the only way? Would there happen to be a tool that will let you capture and restore that information? I don't want to export or move the actual .pst's themselves (yes, some of them are on network locations, very terrible, I know), just reopen ones in a new installation of Outlook that used to be opened in a previous installation.

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• Outlook 2010 : "An error occurred when setting schedule permissions"

  - by francisswest

  Computer: Windows 7 x64 Enterprise. Office 2010 with Outlook 2010. Exchange account and a couple of IMAP accounts connected to the Outlook profile. Error: When attempting to share the calendar with anyone (selected from the address book) by click on "Calendar Permissions" seen here You can add or remove people without issue, except that no matter what, even if nothing is done, just opening the sharing window and closing it, you get an error message that says "An error occurred when setting schedule permissions" Verified that the issue doesnt actually effect the sharing, or the general setting of permissions. The error however is disconcerting to my user, and I would like to alleviate the problem if possible. Thanks!

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• How to back up OWA exchange emails without Outlook

  - by fpghost

  My university uses Microsoft Outlook Web Access (OWA) e-mail. Soon they will close my e-mail account as my course has ended, but I really do not want to lose the archive of emails and attachments. I've read a backup to something called a .pst can be made if one has access to Microsoft Outlook but I do not. Is there any other way I could back these up? (preferably on Ubuntu 12.04 but I also have access to Win 7 if need be). One idea I played with is using davmail to allow access via Thunderbird and performing some kind of backup with that. However, I cannot seem to get past Authentication failed: invalid user or password, retry with domain\user.

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• Outlook 2010 and Exchange 2003

  - by user69644

  We've had some issues with a user who has upgraded to Outlook 2010 and attached to an internal Exchange 2003 SP2 server. They get errors more or less saying cannot send, contact your administrator and then a long error string whenever attempting to send. They receive just fine - but can't get any outbound flow. We recreate the users profile on another Windows 7 machine with Outlook 2010 and it worked fine. Concerned this might be an issue that rears it's ugly head later or at some random time. We noted some KB docs about the issue recommending registry changes - we've reviewed and ensure these changes were made and still have the issue on the one machine. Any thoughts?

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• Import EML emails into Outlook 2010 64-bit

  - by nness

  Evening everyone. I'm helping setup a small office network, where a number of old PC's are being replaced with new ones with a 64-bit copy of Outlook 2010. The old emails were stored in Windows Live Email, and were exported as .eml files (since we were replacing the machines). All the support I can find indicates that .eml files could simply be dragged-and-dropped into a folder in Outlook 2010, and it will import them correctly. However, it seems this is not the case in the 64-bit versioin, where dropping in .eml files results in a new message being created with these files as attachments. We can re-download the most of the emails off the server if need be, but there were user folders which were not on the server which we were hoping to import. Any advice would be fantastic at this point!

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• Outlook 2010 stopped marking messages as read after reading them

  - by dunxd

  Yesterday I noticed that Outlook 2010 had stopped marking messages as read unless I right click and select Mark as Read. I have checked the Reading Panel settings (it's set to 0 seconds), but I don't use the reading panel to read my mail. When I open a message by doubleclicking it, then close it again, the message is still marked as Read. Outlook 2010 is connecting to Exchange Server 2003. This was working fine until yesterday. As far as I know there have been no config changes at either the client or server end.

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• Count the number of emails each day in Outlook 2003?

  - by Mat Nadrofsky

  This is for a little pet project of mine. I want to write a program that does some email analytics and tells you the number of emails coming in and out each day, as well as your percentages. Really, all I need to do to kick this off is write a .Net app that can talk with Outlook and count the number of messages received and sent for give dates. Before I got too deep into this, I figured I'd poll the group and see if there is a particular approach I should follow when starting something like this. Any thoughts?

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• Outlook 2010 Folder Structure Search

  - by SaUce

  I work at a helpdesk and today I received a call from a user who lost a folder in Outlook. When I connected to the user's PC, I discovered that the user has several hundreds of folders. She had the same name folder in several different locations. When we used Advanced Find we found the messages. It said that messages are located in folder X. The only problem was, we could not locate the folder X in the list. Does anyone know of any way to quickly and easily browse all the folders or look up a folder in Outlook 2010?

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• MS Outlook 2010 Folder Strucruture Search

  - by SaUce

  Ok I feel very dumb to ask this question. I would consider myself to be smart but i cannot figure this out. I work at helpdesk and today i received a call from user who lost folder in Outlook. When I connected to user's PC I discovered that user has several hundreds of folders. She had the same name folder in several different locations. When we did advance find for the messages we found them. It said that messages are located in folder X the only problem we could not locate the folder X in the list. Does anyone know of any way to quickly and easily browsing all the folders or looking up a folder in Outlook 2010?

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• Java, Jacob and Microsoft Outlook events: Receiving "Can't find event iid" Error

  - by Adam Paynter

  I am writing a Java program that interacts with Microsoft Outlook using the Jacob library (bridges COM and Java). This program creates a new MailItem, displaying its Inspector window to the user. I wish to subscribe to the inspector's Close event to know when the user is finished editing their mail item. To subscribe to the event, I followed the instructions in Jacob's documentation (about 2⁄3 down the page): The current [event] model is conceptually similar to the Visual Basic WithEvents construct. Basically, I provide a class called com.jacob.com.DispatchEvents which has a constructor that takes a source object (of type com.jacob.com.Dispatch) and a target object (of any type). The source object is queried for its IConnectionPointContainer interface and I attempt to obtain an IConnectionPoint for its default source interface (which I obtain from IProvideClassInfo). At the same time, I also create a mapping of DISPID's for the default source interface to the actual method names. I then use the method names to get jmethodID handles from the target Java object. All event methods currently must have the same signature: one argument which is a Java array of Variants, and a void return type. Here is my InspectorEventHandler class, conforming to Jacob's documentation: public class InspectorEventHandler { public void Activate(Variant[] arguments) { } public void BeforeMaximize(Variant[] arguments) { } public void BeforeMinimize(Variant[] arguments) { } public void BeforeMove(Variant[] arguments) { } public void BeforeSize(Variant[] arguments) { } public void Close(Variant[] arguments) { System.out.println("Closing"); } public void Deactivate(Variant[] arguments) { } public void PageChange(Variant[] arguments) { } } And here is how I subscribe to the events using this InspectorEventHandler class: Object outlook = new ActiveXComponent("Outlook.Application"); Object mailItem = Dispatch.call(outlook, "CreateItem", 0).getDispatch(); Object inspector = Dispatch.get(mailItem, "GetInspector").getDispatch(); InspectorEventHandler eventHandler = new InspectorEventHandler(); // This supposedly registers eventHandler with the inspector new DispatchEvents((Dispatch) inspector, eventHandler); However, the last line fails with the following exception: Exception in thread "main" com.jacob.com.ComFailException: Can't find event iid at com.jacob.com.DispatchEvents.init(Native Method) at com.jacob.com.DispatchEvents.(DispatchEvents.java) at cake.CakeApplication.run(CakeApplication.java:30) at cake.CakeApplication.main(CakeApplication.java:15) couldn't get IProvideClassInfo According to Google, a few others have also received this error. Unfortunately, none of them have received an answer. I am using version 1.7 of the Jacob library, which claims to prevent this problem: Version 1.7 also includes code to read the type library directly from the progid. This makes it possible to work with all the Microsoft Office application events, as well as IE5 events. For an example see the samples/test/IETest.java example. I noticed that the aforementioned IETest.java file subscribes to events like this: new DispatchEvents((Dispatch) ieo, ieE,"InternetExplorer.Application.1"); Therefore, I tried subscribing to my events in a similar manner: new DispatchEvents((Dispatch) inspector, eventHandler, "Outlook.Application"); new DispatchEvents((Dispatch) inspector, eventHandler, "Outlook.Application.1"); new DispatchEvents((Dispatch) inspector, eventHandler, "Outlook.Application.12"); All these attempts failed with the same error.

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• Keeping track of business rules within IT department?

  - by evaldas-alexander

  I am looking for the best way to keep track of the business rules for both developers and everybody else (support staff / management) in a startup enviroment. The challenge is that our business model requires quite a lot of different business rules, which are created pretty much on the fly and evolving organically after that. After running this project for 3+ years, we have so many of such rules that often the only way to be sure about what the application is supposed to do in a certain situation is to go find the module responsible for that process and analyze its code and comments. That is all fine as long as you have one single developer who created the entire application from the scratch, but every new developer needs to go over pretty much entire codebase in order to understand how the application works. Even bigger problem is that non technical employees don't even have that option and therefore are forced to ask me pretty much every day how some certain case would be handled by the application. Quick example - we only start charging for our customer campaigns once they have been active for at least 72 hours, but at the same time we stop creating invoices for campaigns that belong to insolvent accounts and close such accounts within a month of the first failed charge. That does not apply to accounts that are set to "non-chargeable" which most commonly belongs to us since we are using the service ourselves. The invoices are created on the 1st of each month and include charges from the previous month + any current balance that the account might have. However, some customers are charged only 4 days after their invoice has been generated due to issues with their billing department. In addition to that, invoices are also created when customer deactivates his campaign, but that can only be done once the campaign is not longer under mandatory 6 month contract, unless account manager approves early deactivation. I know, that's quite a lot of rules that need to be taken into account when answering a question "when do we bill our customers", but actually I could still append an asterisk at the end of each sentence in order to disclose some rare exceptions. Of course, it would be easiest just to keep the business rules to the minimum, but we need to adapt to changing marketplace - i.e. less than a year ago we had no contracts whatsoever. One idea that I had so far was a simplistic wiki with categories corresponding to areas such as "Account activation", "Invoicing", "Collection procedures" and so on. Another idea would be to have giant interactive flowchart showing the entire customer "life cycle" from prospecting to account deactivation. What are your experiences / suggestions?

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• Set a custom start date for week numbers

  - by Graham Wager

  Outlook has the ability to show week numbers down the side of the calendar in monthly view, and on the mini-calendar: In options, you can set the first week of the year, but only to the following three options: This is all very nice, but at work our "year" starts on a different date to match up with accounting periods - it's currently week 37 rather than 45! I'd like Outlook to be able to tell me which week it is at work, so is there any way I can set a custom date to be the first week of the year?

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• How to view .msg files on Windows 7

  - by Jeff

  Hi all, Anyone an idea how to open msg files on Windows 7 when there is not Outlook installed? Windows Mail does not do the trick, and most software I find on the web costs money. Are there maybe any free tools? Is there a possibiblity to get outlook express for Windows 7? Many thanks

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• Advisor Webcast: Hyperion Planning: Migrating Business Rules to Calc Manager

  - by inowodwo

  As you may be aware EPM 11.1.2.1 was the terminal release of Hyperion Business Rules (see Hyperion Business Rules Statement of Direction (Doc ID 1448421.1). This webcast aims to help you migrate from Business Rules to Calc Manager. Date: January 10, 2013 at 3:00 pm, GMT Time (London, GMT) / 4:00 pm, Europe Time (Berlin, GMT+01:00) / 07:00 am Pacific / 8:00 am Mountain / 10:00 am Eastern TOPICS WILL INCLUDE:    Calculation Manager in 11.1.2.2    Migration Consideration    How to migrate the the HBR rules from 11.1.2.1 to Calculation Manager 11.1.2.2    How to migrate the security of the Business Rules.    How to approach troubleshooting and known issues with migration. For registration details please go to Migrating Business Rules to Calc Manager (Doc ID 1506296.1). Alternatively, to view all upcoming webcasts go to Advisor Webcasts: Current Schedule and Archived recordings [ID 740966.1] and chose Oracle Business Analytics from the drop down menu.

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• Export firewall rules on Juniper SSG-550

  - by Gumble

  I'd like to export all the policies set up in my Juniper SSG-550 running JunOS 5.1 but i can't find any way to do so. Preferably in an easy to parse format (csv would be great). Problem is the firmware is awfully outdated and I only have access to the webGUI, maybe there's a way to do that through the serial port but I just can't have acces to it. Thanks in advance !

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• Outlook 2007 - Fwd all mail from one mailbox to another email

  - by Simon

  I have two separate mailboxes setup in Outlook. My main everyday one (call this A), and another one which is where clients questions go direct to (call this B) I have a few rules setup on my main inbox. I need to setup a new rule to fwd all incoming email to B, to another colleague. If this was for mailbox A, it would not seem to hard and I would basically follow the instructions here. However, I cant see a way of applying rules to separate MailBoxes. - Does anyone know how to do this?

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• How to remove a specific category on a selected mail in Outlook 2003 with Macro?

  - by szekelya

  Hi, I am trying to transform my Outlook2003 into the closest thing to gmail. I started to use categories, which are pretty similar to labels in gmail. I can assign categories automatically with rules, and I can add categories manually. I have also created "search folders", that show all mails with a given category, if they are not in the Deleted Items or Sent Items folders. This part is almost like the Label views in gmail. Two things are missing basically, which should be done with macros (VBA to be precise) which I'm totally inexperienced with. So hence my questions: -Can someone show me a macro to remove the category "Inbox"? That would act exactly like the Archive button in gmail. In fact I want to assign this macro to a toolbar button and call it Archive. I have a rule that adds the Inbox category to all incoming mail. As I said, I have a search folder displaying all mails categorized as Inbox, and I also have an All Mail search folder, that displays all messages regardless whether they have the Inbox category. Exactly like gmail, just the easy archiving is missing. -Can someone show me a macro that would delete the selected mail/mails and also would remove the Inbox category before deletion? I would replace the default delete button with this macro. (Somewhat less important, as in my search folders I can filter messages that are physically placed in the Deleted Items folder, but it would be more elegant not to have mails categorized as Inbox in the trash. Many thanks in advance, szekelya

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