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  • Putting coworkers as references in CV [closed]

    - by Jaded
    My friend is working in one organisation for some time and wants to change a job. Problem is that motivation is money related (management is refusing to raise salary without any explanation despite 1) they don't have any questions nor problems related to his work 2) they promised raise long ago) and they won't find anyone to replace him. So they not just won't recommend him, but surely will say he is bad specialist and person as he leaves. Don't put that work in CV is not an option, so he thinks the possible solution is to reference his co-workers and teammates. He didn't work for them as employee, but he worked with them, so their (100% positive) feedback looks like fair compensation of what management will say. Is that correct? Looking for interviewers/employers opinion.

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  • “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

    - by Kathryn Perry
    A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

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  • Midsize Indepth Newsletter – Simplify And Modernize Your Business With Cloud Solutions

    - by Roxana Babiciu
    Read the Oracle Midsize InDepth Newsletter for the latest Dynamic Market Report on real-world adoption of cloud applications at midsize organizations. Hear from Talent Management expert and evangelist Pamela Stroko on the current state of employee engagement. Find out how midsize companies adopt Oracle WebLogic Server on Oracle Database Appliance. Plus view new research reports, videos, success stories and the latest midsize news.

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  • Presenting at SharePoint Saturday The Conference in DC: August 11-13

    - by Enrique Lima
    Yesterday morning I received the wonderful news on my sessions proposal being accepted.  With that said, I will be presenting at the SharePoint Saturday The Conference. My session: Requirements Management: From Vision to Mission to Success I will be discussing the way and options in which Team Foundation Server and the SharePoint platform work together to provide a Requirements Management solution. Now, are you going to attend? I think you should!  The have extended the registration early bird price of $39.00, yes Thirty Nine bucks!!! The speaker roster is amazing, the content looks amazing! So, come on … Join Us!

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  • Is software support an option for your career?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Apple driving Adobe into Android's arms?

    <b>Linux Devices:</b> "Earlier this month, an Adobe employee told Apple to go screw itself over its new restrictive developer policies for the iPhone 4.0. Now, Adobe says, it's moving on, officially focusing its Flash technology on Google's Android and other competing smartphone platforms."

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  • Hierachies....from the Top Down

    - by Joe G
    I've been struggling with how to write on the topic of the importance of hierarchy design.  It's not so much that hierarchies haven't always been important, it's more of that with Fusion, the timing of when the hierarchies are designed should take a higher priority.    I will attempt to explain..... When I was implementing applications, back in the day, we had the list of detailed account values to enter with the obvious parent accounts. Then, after the setup was complete and things were functioning, the reporting phase started.  Users explained the elements that they want on the reports, what totals should be included, and how things should be compared.  Frequently, there was at least one calculation that became a nightmare either because it was based on very specific things that didn't relate to anything else or because it was "hardcoded" so that when something changed, someone need to "fix" the report. With Fusion, the process changes slightly.  You still want to enter all of the detailed accounts, but before you start adding parent values, you should investigate the reporting requirements from the top-down.  It's better to build hierarchies based on the reporting requirements than it is to build reports based on random hierarchies. Build reports based on hierarchies that resemble the reports themselves, and maintain the hierarchies without rework of the reports. For example, if you look at an income statement, you may have line items for Material Costs, Employee Costs, Travel & Entertainment, and Total Operating Expenses.  In your hierarchy, you have detail values that roll up to Material Costs, Employee Costs, and Travel & Entertainment which roll up to Total Operating Expenses. Balances are stored automatically in the cube for each of these.  When you define the report, you pick each of these members - no calculations required.  If a new detail value is added, you simply add it to the hierarchy, and there is no need to modify the report. I realize that there are always exceptions that require special handling, but I am confident that you will end up with much fewer exceptions if you make reporting a priority and design your hierarchies from the top-down.

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  • OOW 12: Thank you Oracle WebCenter Partners!

    - by kellsey.ruppel
    Yesterday evening we were happy to participate in the Oracle WebCenter Customer Appreciation Event! Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream sponsored a reception at The Palace Hotel for Oracle WebCenter customers. This event provided an exclusive opportunity for customers to network with their peers and meet and talk with executives from Oracle WebCenter Product Management, Development, and Marketing along with Oracle’s premiere Oracle WebCenter partners.  Christian Finn, Sr. Director of Product Management for Oracle WebCenter and Bob Crossman, Vice President of Oracle WebCenter Sales welcomed attendees and thanked everyone for their continued support and partnership with Oracle WebCenter. We had a great turnout and enjoyed an evening of socializing and networking.    Thanks again Oracle WebCenter partners!

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  • Reminder: Free, Global, Virtual Developer Day November 5th

    - by jeckels
    Just a quick reminder about the FREE virtual developer day focused on Coherence (and WebLogic) coming on November 5th. This day, with content tailored for developers, will guide you through tooling updates and best practices around creating applications with WebLogic and Coherence as target platforms. We'll also explore advances in how you can manage your build, deploy and ongoing management processes to streamline your application's life cycle. And of course, we'll conclude with some hands-on labs that ensure this isn't all a bunch of made-up stuff - get your hands dirty in the code!November 5, 20139am PT/12pm ETREGISTER NOW We're offering two tracks for your attendance, though of course you're free to attend any session you wish. The first will be for pure developers with sessions around developing for WebLogic with HTML5, processing live events with Coherence, and looking at development tooling. The second is for developers who are involved in the building and management processes as part of the application life cycle. These sessions focus on using Maven for builds, using Chef and Puppet for configuration and more.We look forward to seeing you there - don't forget to invite a friend!

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  • TSQL Challenge 31 - Managing multiple overlapping date intervals.

    This challenge is adapted from a budgeting system used in a large company to perform quarterly analysis of what kind of work will be done and where it will be done. Project Managers make plans and the estimated hours of work required from each employee each month end up in a central database. Top managers want to see a synthesis of this by department and profession

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  • Pillar Axiom OpenWorld Highlights

    - by uwes
    During the Storage General Session at Oracle OpenWorld Conference 2012 in San Francisco, the following Axiom-related announcements were made: Oracle Platinum Services for Axiom 600: Extending Oracle's Platinum Services to Axiom 600 as a standalone product –  the same level of service and support you get with Exadata – 24/7 fault monitoring, dedicated response and escalation management to meet enterprise-grade SLA’s, patch planning and management. Oracle Enterprise Manager Axiom Plug-in: Allowing DBA's to manage, maintain, monitor and provision the Axiom 600 storage system from Oracle EM. Oracle Virtual Machine Axiom Plug-in: Allowing Oracle VM and System Administrators to manage, maintain, monitor and provision the Axiom 600 storage system from Oracle VM using Storage Connect. Oracle Axiom Data Protection Manager 3.1: Leveraging Axiom's Copy Services, System Administrators can automatically create Application Consistent Clones of critical Windows and Oracle DataBase environments for quick recovery. For More Information Go To: Oracle.com Pillar Axiom Page Oracle Technology Network SAN Page

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  • Multiple vulnerabilities in Thunderbird

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-0451 Improper Control of Generation of Code ('Code Injection') vulnerability 4.3 Thunderbird Solaris 11 11/11 SRU 8.5 CVE-2012-0455 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2012-0456 Information Exposure vulnerability 5.0 CVE-2012-0457 Resource Management Errors vulnerability 9.3 CVE-2012-0458 Permissions, Privileges, and Access Controls vulnerability 6.8 CVE-2012-0459 Permissions, Privileges, and Access Controls vulnerability 7.5 CVE-2012-0460 Permissions, Privileges, and Access Controls vulnerability 6.4 CVE-2012-0461 Denial of Service (DoS) vulnerability 7.5 CVE-2012-0462 Denial of Service (DoS) vulnerability 7.5 CVE-2012-0464 Resource Management Errors vulnerability 7.5 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Multiple vulnerabilities in Firefox web browser

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2012-0451 Improper Control of Generation of Code ('Code Injection') vulnerability 4.3 Firefox web browser Solaris 11 11/11 SRU 8.5 CVE-2012-0455 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability 4.3 CVE-2012-0456 Information Exposure vulnerability 5.0 CVE-2012-0457 Resource Management Errors vulnerability 9.3 CVE-2012-0458 Permissions, Privileges, and Access Controls vulnerability 6.8 CVE-2012-0459 Permissions, Privileges, and Access Controls vulnerability 7.5 CVE-2012-0460 Permissions, Privileges, and Access Controls vulnerability 6.4 CVE-2012-0461 Denial of Service (DoS) vulnerability 7.5 CVE-2012-0462 Denial of Service (DoS) vulnerability 7.5 CVE-2012-0464 Resource Management Errors vulnerability 7.5 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Genworth Financial Talks about the Value they received from Upgrading to Oracle E-Business Suite Release 12.1

    Genworth Financial is a publicly traded global financial security company and has a presence in more than 25 countries. Genworth Financial is recognized in Standard & Poor's 500 Index of Leading U.S. companies and ranked in the Fortune 500. Genworth Financial is committed to helping people effectively protect and achieve the comfort of financial security. Genworth Financial upgraded to the latest version of Oracle E-Business Suite Release 12.1 to support the management of their employees with core HR, Employee Self-Service, Compensation Workbench, Oracle Learning Management Oracle's Time and Labor. Genworth Financial will share their reasons for upgrading, their lessons learned and the benefits they are receiving.

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  • Multiple vulnerabilities in Pidgin

    - by RitwikGhoshal
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2010-4528 Improper Input Validation vulnerability 4.0 Pidgin Solaris 10 SPARC: 147992-02 X86: 147993-02 CVE-2011-1091 Denial of service(DOS) vulnerability 4.0 CVE-2011-2943 Denial of service(DOS) vulnerability 4.3 CVE-2011-3184 Resource Management Errors vulnerability 4.3 CVE-2011-3185 Improper Input Validation vulnerability 9.3 CVE-2011-4601 Improper Input Validation vulnerability 5.0 CVE-2011-4602 Improper Input Validation vulnerability 5.0 CVE-2011-4603 Improper Input Validation vulnerability 5.0 CVE-2011-4922 Information Exposure vulnerability 2.1 CVE-2011-4939 Permissions, Privileges, and Access Controls vulnerability 6.4 CVE-2012-1178 Resource Management Errors vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Oracle's product distributions.Information about vulnerabilities affecting Oracle products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Working With Files in Dreamweaver

    Your web files have special needs because anytime you move or delete a file, it has an effect on other files that are linked to it. So, Dreamweaver also has file management tasks related to the web development environment. Dreamweaver keeps a record of all the links on your site. (Remember that the code for a photo is also a link.) Then when you move, Dreamweaver will ask if you want to update the other pages that link to that file. If you delete a file, Dreamweaver will warn you, if there are other pages using that file. Dreamweaver is actually a package of programs and one of them does the file management tasks.

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