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  • Cumulative Update #8 for SQL Server 2008 SP3 is available

    - by AaronBertrand
    Today Microsoft has released a new cumulative update for SQL Server 2008 SP3. KB article: KB #2771833 There are 9 fixes listed at the time of writing The build number is 10.00.5828.00 Relevant for @@VERSION between 10.00.5500 and 10.00.5827 It seems clear that Service Pack 2 servicing has been discontinued. So there is even less reason to hold onto those old builds, and every reason to upgrade to Service Pack 3 . As usual, I'll post my standard disclaimer here: these updates are NOT for SQL Server...(read more)

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  • Strategy for clients to retrieve real-time log from HTTP server

    - by Jerry Dodge
    I have an HTTP Server Service application which has its own logging mechanism. It's written in Delphi. I would like to provide a way for multiple clients to connect to this service and get a real-time update of the log. The log in the service moves rather fast, there's a lot of things to log. There may be up to 50 messages within 1 second at times. The existing log which is already implemented is not saved, it's only kept in the memory of the server service - where I will need to distribute it to any client which needs it. Once all clients have a log message, it should be deleted. I intend to use HTTP to "ask" the server for the log, and respond with an XML packet. The connections are not keep-alive. The only problem is, the server should only send the client those log records which it needs, not everything. I have no way of the server pushing the log to the clients in real-time, so each client needs to repeatedly ask the server for the latest log records. This HTTP Server is very lightweight, and there is no session management. There isn't even any type of authentication. The only way I see is for a client to register its self on the server, and whenever a log is issued on the server, it creates a copy of the log for each client, where each client has a log queue (string list). However, suppose there are 100 clients connected and expecting to receive this log. That means the server must create 100 copies of each log, add this log to the end of each client log queue, and wait for the client to request it. At that point, when the server replies with the XML log, it should flush (delete) whatever's in the queue. I'm worried however that this could cause memory issues. Each client log queue might get 100 log messages before the client requests the latest logs. How should I go about doing this in the fastest way possible without hindering the performance of the server? I'm trying to avoid having to create a copy of each log for each client.

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  • Authorize.net CIM or using the module's storage

    - by CQM
    this site is intended to allow users to sign up and pay for a service, they will be able to pay using Paypal and Authorize.net since I am using two different payment gateways, it makes me wonder where I want to keep the user information. Authorize.net offers CIM, but some users will pay with paypal therefore Authorize.net won't have all user's information Would the best solution then be to not use CIM and store everything within my member database module? for the record I am using OSE for Joomla for my subscriber service

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  • SharePoint 2010 Hosting :: How to Create an External Content Type SharePoint 2010

    - by mbridge
    In this simple Article trying to show how SharePoint Designer 2010 more the External Content Type to External Database are very easy to create and can be integrated with our SharePoint Portals. You can download SharePoint Designer 2010 here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=d88a1505-849b-4587-b854-a7054ee28d66&displaylang=en For this Example I will create a Database in SQL Server and will use SharePoint Designer 2010 to create the connections and use as a mirror from our SharePoint Portal using List and the Database. The first thing we need to do, is connect to SQL Server and create our Database call “Contacts” and add the Table “Contact” with the following fields.  When we create the External Content Type. We  will need to associate the Content Type, in this case i am using the Generic List, then we can create the Connection to the external Data Source. After create the Connection to the Database we can define what Columns we will use and what operations we will add our custom List. For this example i select all Operation they came default. This operation are very important because the Business rules are defined in each operation. After we create the diferent operations we can create the Custom List and define the how will be the Operation and add the Name for our custom List.  If you try to access the New Custom List Call “Custom Contact” you will see we will not have access to the Business Data Connectivity. To Resolve this issue we will need to give Access and permissions to users to the Custom External Content Type BDC connection in the Central administration.  Access to Central Administration Page and select the option “Service Application Tab> Manage Service Application”. There you select the Service “Business Data Connectivity Service” then select “Manage”.  This Option will list all External Content Type, choose the External Content Type we create and select the option “Set Object Permission”, this option will allow to add users to the BDC and manage the permissions to the Custom List.  After the correct permissions are given we can Access to Data on our custom Contact List and start creating new Item and all the other options and operation we define to the same List.  Hope you like this litle Article about connect Database Content to SharePoint Portal using the Externa Content Types and BCS.Thank you.

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  • Windows Azure – Write, Run or Use Software

    - by BuckWoody
    Windows Azure is a platform that has you covered, whether you need to write software, run software that is already written, or Install and use “canned” software whether you or someone else wrote it. Like any platform, it’s a set of tools you can use where it makes sense to solve a problem. The primary location for Windows Azure information is located at http://windowsazure.com. You can find everything there from the development kits for writing software to pricing, licensing and tutorials on all of that. I have a few links here for learning to use Windows Azure – although it’s best if you focus not on the tools, but what you want to solve. I’ve got it broken down here into various sections, so you can quickly locate things you want to know. I’ll include resources here from Microsoft and elsewhere – I use these same resources in the Architectural Design Sessions (ADS) I do with my clients worldwide. Write Software Also called “Platform as a Service” (PaaS), Windows Azure has lots of components you can use together or separately that allow you to write software in .NET or various Open Source languages to work completely online, or in partnership with code you have on-premises or both – even if you’re using other cloud providers. Keep in mind that all of the features you see here can be used together, or independently. For instance, you might only use a Web Site, or use Storage, but you can use both together. You can access all of these components through standard REST API calls, or using our Software Development Kit’s API’s, which are a lot easier. In any case, you simply use Visual Studio, Eclipse, Cloud9 IDE, or even a text editor to write your code from a Mac, PC or Linux.  Components you can use: Azure Web Sites: Windows Azure Web Sites allow you to quickly write an deploy websites, without setting a Virtual Machine, installing a web server or configuring complex settings. They work alone, with other Windows Azure Web Sites, or with other parts of Windows Azure. Web and Worker Roles: Windows Azure Web Roles give you a full stateless computing instance with Internet Information Services (IIS) installed and configured. Windows Azure Worker Roles give you a full stateless computing instance without Information Services (IIS) installed, often used in a "Services" mode. Scale-out is achieved either manually or programmatically under your control. Storage: Windows Azure Storage types include Blobs to store raw binary data, Tables to use key/value pair data (like NoSQL data structures), Queues that allow interaction between stateless roles, and a relational SQL Server database. Other Services: Windows Azure has many other services such as a security mechanism, a Cache (memcacheD compliant), a Service Bus, a Traffic Manager and more. Once again, these features can be used with a Windows Azure project, or alone based on your needs. Various Languages: Windows Azure supports the .NET stack of languages, as well as many Open-Source languages like Java, Python, PHP, Ruby, NodeJS, C++ and more.   Use Software Also called “Software as a Service” (SaaS) this often means consumer or business-level software like Hotmail or Office 365. In other words, you simply log on, use the software, and log off – there’s nothing to install, and little to even configure. For the Information Technology professional, however, It’s not quite the same. We want software that provides services, but in a platform. That means we want things like Hadoop or other software we don’t want to have to install and configure.  Components you can use: Kits: Various software “kits” or packages are supported with just a few clicks, such as Umbraco, Wordpress, and others. Windows Azure Media Services: Windows Azure Media Services is a suite of services that allows you to upload media for encoding, processing and even streaming – or even one or more of those functions. We can add DRM and even commercials to your media if you like. Windows Azure Media Services is used to stream large events all the way down to small training videos. High Performance Computing and “Big Data”: Windows Azure allows you to scale to huge workloads using a few clicks to deploy Hadoop Clusters or the High Performance Computing (HPC) nodes, accepting HPC Jobs, Pig and Hive Jobs, and even interfacing with Microsoft Excel. Windows Azure Marketplace: Windows Azure Marketplace offers data and programs you can quickly implement and use – some free, some for-fee.   Run Software Also known as “Infrastructure as a Service” (IaaS), this offering allows you to build or simply choose a Virtual Machine to run server-based software.  Components you can use: Persistent Virtual Machines: You can choose to install Windows Server, Windows Server with Active Directory, with SQL Server, or even SharePoint from a pre-configured gallery. You can configure your own server images with standard Hyper-V technology and load them yourselves – and even bring them back when you’re done. As a new offering, we also even allow you to select various distributions of Linux – a first for Microsoft. Windows Azure Connect: You can connect your on-premises networks to Windows Azure Instances. Storage: Windows Azure Storage can be used as a remote backup, a hybrid storage location and more using software or even hardware appliances.   Decision Matrix With all of these options, you can use Windows Azure to solve just about any computing problem. It’s often hard to know when to use something on-premises, in the cloud, and what kind of service to use. I’ve used a decision matrix in the last couple of years to take a particular problem and choose the proper technology to solve it. It’s all about options – there is no “silver bullet”, whether that’s Windows Azure or any other set of functions. I take the problem, decide which particular component I want to own and control – and choose the column that has that box darkened. For instance, if I have to control the wiring for a solution (a requirement in some military and government installations), that means the “Networking” component needs to be dark, and so I select the “On Premises” column for that particular solution. If I just need the solution provided and I want no control at all, I can look as “Software as a Service” solutions. Security, Pricing, and Other Info  Security: Security is one of the first questions you should ask in any distributed computing environment. We have certification info, coding guidelines and more, even a general “Request for Information” RFI Response already created for you.   Pricing: Are there licenses? How much does this cost? Is there a way to estimate the costs in this new environment? New Features: Many new features were added to Windows Azure - a good roundup of those changes can be found here. Support: Software Support on Virtual Machines, general support.    

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  • The True Cost of a Solution

    - by D'Arcy Lussier
    I had a Twitter chat recently with someone suggesting Oracle and SQL Server were losing out to OSS (Open Source Software) in the enterprise due to their issues with scaling or being too generic (one size fits all). I challenged that a bit, as my experience with enterprise sized clients has been different – adverse to OSS but receptive to an established vendor. The response I got was: Found it easier to influence change by showing how X can’t solve our problems or X is extremely costly to scale. Money talks. I think this is definitely the right approach for anyone pitching an alternate or alien technology as part of a solution: identify the issue, identify the solution, then present pros and cons including a cost/benefit analysis. What can happen though is we get tunnel vision and don’t present a full view of the costs associated with a solution. An “Acura”te Example (I’m so clever…) This is my dream vehicle, a Crystal Black Pearl coloured Acura MDX with the SH-AWD package! We’re a family of 4 (5 if my daughters ever get their wish of adding a dog), and I’ve always wanted a luxury type of vehicle, so this is a perfect replacement in a few years when our Rav 4 has hit the 8 – 10 year mark. MSRP – $62,890 But as we all know, that’s not *really* the cost of the vehicle. There’s taxes and fees added on, there’s the extended warranty if I choose to purchase it, there’s the finance rate that needs to be factored in… MSRP –   $62,890 Taxes –      $7,546 Warranty - $2,500 SubTotal – $72,936 Finance Charge – $ 1094.04 Grand Total – $74,030 Well! Glad we did that exercise – we discovered an extra $11k added on to the MSRP! Well now we have our true price…or do we? Lifetime of the Vehicle I’m expecting to have this vehicle for 7 – 10 years. While the hard cost of the vehicle is known and dealt with, the costs to run and maintain the vehicle are on top of this. I did some research, and here’s what I’ve found: Fuel and Mileage Gas prices are high as it is for regular fuel, but getting into an MDX will require that I *only* purchase premium fuel, which comes at a premium price. I need to expect my bill at the pump to be higher. Comparing the MDX to my 2007 Rav4 also shows I’ll be gassing up more often. The Rav4 has a city MPG of 21, while the MDX plummets to 16! The MDX does have a bigger fuel tank though, so all in all the number of times I hit the pumps might even out. Still, I estimate I’ll be spending approximately $8000 – $10000 more on gas over a 10 year period than my current Rav4. Service Options Limited Although I have options with my Toyota here in Winnipeg (we have 4 Toyota dealerships), I do go to my original dealer for any service work. Still, I like the fact that I have options. However, there’s only one Acura dealership in all of Winnipeg! So if, for whatever reason, I’m not satisfied with the level of service I’m stuck. Non Warranty Service Work Also let’s not forget that there’s a bulk of work required every year that is *not* covered under warranty – oil changes, tire rotations, brake pads, etc. I expect I’ll need to get new tires at the 5 years mark as well, which can easily be $1200 – $1500 (I just paid $1000 for new tires for the Rav4 and we’re at the 5 year mark). Now these aren’t going to be *new* costs that I’m not used to from our existing vehicles, but they should still be factored in. I’d budget $500/year, or $5000 over the 10 years I’ll own the vehicle. Final Assessment So let’s re-assess the true cost of my dream MDX: MSRP                    $62,890 Taxes                       $7,546 Warranty                 $2,500 Finance Charge         $1094 Gas                        $10,000 Service Work            $5000 Grand Total           $89,030 So now I have a better idea of 10 year cost overall, and I’ve identified some concerns with local service availability. And there’s now much more to consider over the original $62,890 price tag. Tying This Back to Technology Solutions The process that we just went through is no different than what organizations do when considering implementing a new system, technology, or technology based solution, within their environments. It’s easy to tout the short term cost savings of particular product/platform/technology in a vacuum. But its when you consider the wider impact that the true cost comes into play. Let’s create a scenario: A company is not happy with its current data reporting suite. An employee suggests moving to an open source solution. The selling points are: - Because its open source its free - The organization would have access to the source code so they could alter it however they wished - It provided features not available with the current reporting suite At first this sounds great to the management and executive, but then they start asking some questions and uncover more information: - The OSS product is built on a technology not used anywhere within the organization - There are no vendors offering product support for the OSS product - The OSS product requires a specific server platform to operate on, one that’s not standard in the organization All of a sudden, the true cost of implementing this solution is starting to become clearer. The company might save money on licensing costs, but their training costs would increase significantly – developers would need to learn how to develop in the technology the OSS solution was built on, IT staff must learn how to set up and maintain a new server platform within their existing infrastructure, and if a problem was found there was no vendor to contact for support. The true cost of implementing a “free” OSS solution is actually spinning up a project to implement it within the organization – no small cost. And that’s just the short-term cost. Now the organization must ensure they maintain trained staff who can make changes to the OSS reporting solution and IT staff that will stay knowledgeable in the new server platform. If those skills are very niche, then higher labour costs could be incurred if those people are hard to find or if trained employees use that knowledge as leverage for higher pay. Maybe a vendor exists that will contract out support, but then there are those costs to consider as well. And let’s not forget end-user training – in our example, anyone that runs reports will need to be trained on how to use the new system. Here’s the Point We still tend to look at software in an “off the shelf” kind of way. It’s very easy to say “oh, this product is better than vendor x’s product – and its free because its OSS!” but the reality is that implementing any new technology within an organization has a cost regardless of the retail price of the product. Training, integration, support – these are real costs that impact an organization and span multiple departments. Whether you’re pitching an improved business process, a new system, or a new technology, you need to consider the bigger picture costs of implementation. What you define as success (in our example, having better reporting functionality) might not be what others define as success if implementing your solution causes them issues. A true enterprise solution needs to consider the entire enterprise.

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  • The most dangerous SQL Script in the world!

    - by DrJohn
    In my last blog entry, I outlined how to automate SQL Server database builds from concatenated SQL Scripts. However, I did not mention how I ensure the database is clean before I rebuild it. Clearly a simple DROP/CREATE DATABASE command would suffice; but you may not have permission to execute such commands, especially in a corporate environment controlled by a centralised DBA team. However, you should at least have database owner permissions on the development database so you can actually do your job! Then you can employ my universal "drop all" script which will clear down your database before you run your SQL Scripts to rebuild all the database objects. Why start with a clean database? During the development process, it is all too easy to leave old objects hanging around in the database which can have unforeseen consequences. For example, when you rename a table you may forget to delete the old table and change all the related views to use the new table. Clearly this will mean an end-user querying the views will get the wrong data and your reputation will take a nose dive as a result! Starting with a clean, empty database and then building all your database objects using SQL Scripts using the technique outlined in my previous blog means you know exactly what you have in your database. The database can then be repopulated using SSIS and bingo; you have a data mart "to go". My universal "drop all" SQL Script To ensure you start with a clean database run my universal "drop all" script which you can download from here: 100_drop_all.zip By using the database catalog views, the script finds and drops all of the following database objects: Foreign key relationships Stored procedures Triggers Database triggers Views Tables Functions Partition schemes Partition functions XML Schema Collections Schemas Types Service broker services Service broker queues Service broker contracts Service broker message types SQLCLR assemblies There are two optional sections to the script: drop users and drop roles. You may use these at your peril, particularly as you may well remove your own permissions! Note that the script has a verbose mode which displays the SQL commands it is executing. This can be switched on by setting @debug=1. Running this script against one of the system databases is certainly not recommended! So I advise you to keep a USE database statement at the top of the file. Good luck and be careful!!

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  • WIF, ADFS 2 and WCF&ndash;Part 1: Overview

    - by Your DisplayName here!
    A lot has been written already about passive federation and integration of WIF and ADFS 2 into web apps. The whole active/WS-Trust feature area is much less documented or covered in articles and blogs. Over the next few posts I will try to compile all relevant information about the above topics – but let’s start with an overview. ADFS 2 has a number of endpoints under the /services/trust base address that implement the WS-Trust protocol. They are grouped by the WS-Trust version they support (/13 and /2005), the client credential type (/windows*, /username*, /certificate*) and the security mode (*transport, *mixed and message). You can see the endpoints in the MMC console under the Service/Endpoints page. So in other words, you use one of these endpoints (which exactly depends on your configuration / system setup) to request tokens from ADFS 2. The bindings behind the endpoints are more or less standard WCF bindings, but with SecureConversation (establishSecurityContext) disabled. That means that whenever you need to programmatically talk to these endpoints – you can (easily) create client bindings that are compatible. Another option is to use the special bindings that come with WIF (in the Microsoft.IdentityModel.Protocols.WSTrust.Bindings namespace). They are already pre-configured to be compatible with the ADFS endpoints. The downside of these bindings is, that you can’t use them in configuration. That’s definitely a feature request of mine for the next version of WIF. The next important piece of information is the so called Federation Service Identifier. This is the value that you (at least by default) have to use as a realm/appliesTo whenever you are requesting a token for ADFS (e.g. in  IdP –> RSTS scenario). Or (even more) technically speaking, ADFS 2 checks for this value in the audience URI restriction in SAML tokens. You can get to this value by clicking the “Edit Federation Service Properties” in the MMC when the Service tree-node is selected. OK – I will come back to this basic information in the following posts. Basically I want to go through the following scenarios: ADFS in the IdP role ADFS in the R-STS role (with a chained claims provider) Using the WCF bindings for automatic token issuance Using WSTrustChannelFactory for manual token handling Stay tuned…

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  • Oracle Partner Architects Training

    - by mseika
    Dear Oracle Partner, There is a lot more to Oracle technology than meets the eye. Sure, you already belong to a small circle of our most experienced and committed partners. But are you making the best use possible of our technology solutions? Put it to the test.  Join the “Oracle Partner Architects Training”. It is aimed at providing your experts, architects and consultants with in-depth architectural knowledge about Oracle technology. Here is your chance to learn from the best. Seasoned speakers, exclusive content and no product marketing. Oracle technology beyond the obvious. Choose from any of the 40 recorded training sessions. Topics include:  • Security• Service integration • Database and options• Data integration • BI and applications• Applications and infrastructure• Hardware and software combinations The market and Oracle value specialized partners More information about specialization can be found on opn.oracle.com. Click through to OPN Program/Specialize “What’s in it for us?” Quite simply: the opportunity to gain the differentiation and competitive edge you need to stand out in the marketplace. • Differentiate your company through expertise in leading Oracle IT solutions;• Get your experts, architects and consultants up to speed on specialized services and solutions;• Make our customers’ shortlists. They are looking for value-added solutions for their business.   Recordings All sessions are recorded. After registering for a session in oraevents, you will receive the info to access the webex recording. Your timing, your tempo.  Registration and more information Visit architects.oraevents.eu to sign up for the recorded sessions. NOTE: Looking to get your consultants Oracle certified? One more reason to join the Oracle Partner Architects Training. It is the fast track to getting their expertise validated with an Oracle certificate. Training schedule  Choose from any of the 40 recorded training sessions: SECURITY THE PRACTICAL APPROACH •  Identity governance• Access management• Data privacy and protection• End-to-end security, layers of exposures•  Identity & access management, why and where to start?• Data security, how? SERVICE INTEGRATION A NEW ROADTO ENTERPRISE-WIDE SERVICE INTEGRATION • Oracle RUEI: maximize business value by insight into real end-user experiences•  Governance challenges in the services landscape•  Creating an agile enterprise (by Jeff Davies)• Oracle’s approach to SOA (by Jeff Davies) - guiding and accelerating SOA success• Technical case study – the SOA challenge• Oracle’s unified business process management suite 11g (incl. demo) DATABASE DATABASE AND OPTIONS, GOINGWIDE •  Understanding service level agreements for databases• Database lifecycle management• Data centric information lifecycle management DATA INTEGRATION  DIS FOR ARCHITECTS • Data integration solutions: an overview• ODI and goldengate• Data quality

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  • What's Bringing SharePoint 2007 Server to a hault?

    - by juanlarios
    I've been having issues with my teste environment and I'm hoping someone has run into this problem and can point me in the right direction. I noticed: SharePoint Server Memory is through the roof at times and so is the CPU usage. Most of CPU usage is a sql proccess. Running out of disk space all the time. I looked in the Logs located in the 12 hive and sure enough I have 1G log files that are hard to open because of the size. The following are the 3 error messages that are flooding my SharePoint logs:   04/05/2010 16:02:36.99     OWSTIMER.EXE (0x0B94)                       0x0BA4    Windows SharePoint Services       Timer                             5uuf    Monitorable    The previous instance of the timer job 'Variations Propagate Page Job Definition', id '{F9A73EB4-90FE-4574-AD99-B4034056F915}' for service '{F89169F9-707B-4588-9ED0-E6D399FE5E3D}' is still running, so the current instance will be skipped.  Consider increasing the interval between jobs.    04/05/2010 15:59:51.51     OWSTIMER.EXE (0x0B94)                       0x0BA4    Windows SharePoint Services       Timer                             5uuf    Monitorable    The previous instance of the timer job 'Profile Synchronization', id '{A05E3439-8DCD-449A-9D9E-46D601CACAA2}' for service '{F89169F9-707B-4588-9ED0-E6D399FE5E3D}' is still running, so the current instance will be skipped.  Consider increasing the interval between jobs.     04/05/2010 15:56:25.53     OWSTIMER.EXE (0x0B94)                       0x0BA4    Windows SharePoint Services       Timer                             5uuf    Monitorable    The previous instance of the timer job 'Scheduled Unpublish', id '{6298F93F-388D-46B9-809E-CEDBB8659661}' for service '{F89169F9-707B-4588-9ED0-E6D399FE5E3D}' is still running, so the current instance will be skipped.  Consider increasing the interval between jobs.     04/05/2010 15:54:14.73     OWSTIMER.EXE (0x0B94)                       0x0BA4    Windows SharePoint Services       Timer                             5uuf    Monitorable    The previous instance of the timer job 'Config Refresh', id '{C42DA970-3DA3-4AA2-94E5-8499C5B80A3E}' for service '{7F6D2CBE-8071-4A30-B313-7C9989FC2D87}' is still running, so the current instance will be skipped.  Consider increasing the interval between jobs.       I'm googling around but haven't found much. I know one other person posted something about this back in 2008, but no answers were reached. I have already checked the databases to see if any of them have gone offline for whatever reason, but from SQL everything is fine. I recently re-created an SSP and deleted an old ssp. So I thought maybe that was causing it, and who knows? maybe that causes some of the problems or maybe all. I'm running configuration wizard and see if anything changes. Please if someone has had similar issues let me know.

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  • Using NBuilder to mock up a data driven UI - Part 2

    In this article we will continue our discussion by filling out the implementation in our service class with some NBuilder code. Once we have the working service class in place we can then create a working UI (in the ASP.NET MVC project we created in the last article).

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  • Cumulative Update #8 for SQL Server 2008 SP3 is available

    - by AaronBertrand
    Today Microsoft has released a new cumulative update for SQL Server 2008 SP3. KB article: KB #2771833 There are 9 fixes listed at the time of writing The build number is 10.00.5828.00 Relevant for @@VERSION between 10.00.5500 and 10.00.5827 It seems clear that Service Pack 2 servicing has been discontinued. So there is even less reason to hold onto those old builds, and every reason to upgrade to Service Pack 3 . As usual, I'll post my standard disclaimer here: these updates are NOT for SQL Server...(read more)

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  • Let your Signature Experience drive IT-decision making

    - by Tania Le Voi
    Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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  • Is code like this a "train wreck" (in violation of Law of Demeter)?

    - by Michael Kjörling
    Browsing through some code I've written, I came across the following construct which got me thinking. At a first glance, it seems clean enough. Yes, in the actual code the getLocation() method has a slightly more specific name which better describes exactly which location it gets. service.setLocation(this.configuration.getLocation().toString()); In this case, service is an instance variable of a known type, declared within the method. this.configuration comes from being passed in to the class constructor, and is an instance of a class implementing a specific interface (which mandates a public getLocation() method). Hence, the return type of the expression this.configuration.getLocation() is known; specifically in this case, it is a java.net.URL, whereas service.setLocation() wants a String. Since the two types String and URL are not directly compatible, some sort of conversion is required to fit the square peg in the round hole. However, according to the Law of Demeter as cited in Clean Code, a method f in class C should only call methods on C, objects created by or passed as arguments to f, and objects held in instance variables of C. Anything beyond that (the final toString() in my particular case above, unless you consider a temporary object created as a result of the method invocation itself, in which case the whole Law seems to be moot) is disallowed. Is there a valid reasoning why a call like the above, given the constraints listed, should be discouraged or even disallowed? Or am I just being overly nitpicky? If I were to implement a method URLToString() which simply calls toString() on a URL object (such as that returned by getLocation()) passed to it as a parameter, and returns the result, I could wrap the getLocation() call in it to achieve exactly the same result; effectively, I would just move the conversion one step outward. Would that somehow make it acceptable? (It seems to me, intuitively, that it should not make any difference either way, since all that does is move things around a little. However, going by the letter of the Law of Demeter as cited, it would be acceptable, since I would then be operating directly on a parameter to a function.) Would it make any difference if this was about something slightly more exotic than calling toString() on a standard type? When answering, do keep in mind that altering the behavior or API of the type that the service variable is of is not practical. Also, for the sake of argument, let's say that altering the return type of getLocation() is also impractical.

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  • Emails : les services Postini font leur transition vers Google Apps, la marque sera complètement abandonnée

    Emails : les services Postini font leur transition vers Google Apps La marque sera complètement abandonnée Postini, le service d'archivage et de sécurisation d'email acquis par Google en 2007, sera intégré début 2013 aux offres professionnelles de Google Apps, ainsi qu'au Google Apps Vault, le service de découverte et d'archivage d'email. La marque Postini sera complètement abandonnée et ses anciens utilisateurs seront migrés vers Google Apps selon le schéma illustré dans le tableau suivant : [IMG]http://idelways.developpez.com/news/images/schema-migration.png[/IMG] Les différents clients recevront des renseignements de transition ainsi qu...

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  • Interim Patches for CVE-2011-4313 released through MOS

    - by Alan
    As reported on the article on the Sun Security Blog, interim patches are available for Solaris 8,9 and 10 directly from MOS without the need to log a Service Request. There is also Interim Relief available for Solaris 11, but at this point in time that will still require a Service Request. As seen from running "named -V", these patches implement the same fix as ISC by taking Bind to the version:BIND 9.6-ESV-R5-P1.

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  • Some Problems Can't Be Outsourced

    - by mikef
    More and more companies are becoming attracted to the idea of Infrastructure as a Service (or IaaS). It would seem that you can outsource the provisioning and management of your services, encompassing everything from Email, through to your servers, workstations and software, all the way down to your LAN and internet services. This type of outsourcing can be a very attractive option for companies who have tight budgets who are short of technical skills or don't have the means to provide long-term IT support. Essentially, they can outsource your services at low short-term costs that are knowable and controllable, are quickly and easily scalable, and generate a minimum of hassle for your internal staff. If you want to get a sophisticated IT infrastructure set up in a hurry without the usual high buy-in costs, or the task of finding and hiring the right specialists. It would seem the way to go, particularly when their salesmen are hypnotizing you with oleaginous phrases such as "we are closely aligned with our client organization's core business requirements, providing agile services". It sounds too good to be true, and so it is. Whereas the costs will have initially been calculated on the annual renewal fees and service fees for ongoing support, there are other charges too which aren't so obvious. It can end up costing far more than the conventional solution once you take into account the extra costs, the fees for customization and upgrades. The Total Cost of Ownership (TCO) only becomes apparent when it is too late to extract the company easily from the arrangement. After a few years, these annual fees can add up to more than the initial cost of implementing a traditional in-house system. Worse than that is that you can then lose your power to determine your priorities: When you become reliant on this company, with its own schedule of priorities, to implement every change, however simple, you have effectively lost control of your technical infrastructure. This will make senior management very nervous. There is definitely a requirement for this sort of service. If you urgently need an exceptionally high class of service or more expertise than you currently possess, then outsourcing is probably for you. You and your IT colleagues will always have something to do, be it user assistance, smoothing out integrations with an external provider, or working on something entirely new. Heck, if you outsource to IBM, the SysAdmins can go along for the ride and polish their expertise. What you need to figure out is how much your time is worth, because time is ultimately all that outsourcing will buy you and your organization. Now you just need to convince your nervous CEO. Cheers, Michael

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  • iAd un nouveau système d'affichage de publicité sur mobile signé Apple. La firme gagnera-t-elle le n

    IAd un nouveau système d'affichage de publicité signé Apple. La firme gagnera-t-elle le nouveau marché de la publicité mobile ? [IMG]http://static.intomobile.com/wp-content/uploads/2010/03/Apple-iAd.jpg[/IMG] Aujourd'hui, lors de la conférence qu'a tenue Apple pour l'annonce de l'iPhone OS 4.0, Apple a présenté un nouveau service de publicité. Ce service nommé iAd permettrait d'insérer des publicités dans les applications pour mobiles. Ainsi, les publicités apparaîtraient de manière périodique dans les applications en cours d'utilisati...

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  • SEO - The Best Means to Have Visitors!

    Keywords are the words relevant to the subject of your site searching which, any person can land on to your site. They could be any word pertaining to the product or service provided by your portal. Related words are said for, if a person reaches your site searching for something not offered by your site, it would be a waste. Search engines are the websites where any internet user, not knowing of the sites providing a product or service, gets to know all the available sites.

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  • WebCenter Customer Spotlight: Sberbank of Russia

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummarySberbank of Russia is the largest credit institution in Russia and the Commonwealth of Independent States (CIS), accounting for 27% of Russian banking assets and 26% of Russian banking capital.Sberbank of Russia needed to increase business efficiency and employee productivity due to the growth in its corporate clientele from 1.2 million to an estimated 1.6 million.Sberbank of Russia deployed Oracle’s Siebel Customer Relationship Management (CRM) applications to create a single client view, optimize client communication, improve efficiency, and automate distressed asset processing. Based on Oracle WebCenter Content, they implemented an enterprise content management system for documents, unstructured content storage and search, which became an indispensable service across the organization and in the board room business results. Sberbank of Russia consolidated borrower information across the entire organization into a single repository to obtain, for the first time, a single view on the bank’s borrowers. With the implemented solution they reducing the amount of bad debt significantly. Company OverviewSberbank of Russia is the largest credit institution in Russia and the Commonwealth of Independent States (CIS), accounting for 27% of Russian banking assets and 26% of Russian banking capital. In 2010, it ranked 43rd in the world for Tier 1 capital. Business ChallengesSberbank of Russia needed to increase business efficiency and employee productivity due to the growth in its corporate clientele from 1.2 million to an estimated 1.6 million. It also wanted to automate distressed asset management to reduce the number of corporate clients’ bad debts. As part of their business strategy they wanted to drive high-quality, competitive customer services by simplifying client communication processes and enabling personnel to quickly access client information Solution deployedSberbank of Russia deployed Oracle’s Siebel Customer Relationship Management (CRM) applications to create a single client view, optimize client communication, improve efficiency, and automate distressed asset processing. Based on Oracle WebCenter Content, they implemented an enterprise content management system for documents, unstructured content storage and search which became an indispensable service across the organization and in the board room business results. Business ResultsSberbank of Russia consolidated borrower information across the entire organization into a single repository to obtain, for the first time, a single view on the bank’s borrowers. They monitored 103,000 client transactions and 32,000 bank cards with credit collection issues (100% of Sberbank’s bad borrowers) reducing the amount of bad debt significantly. “Innovation and client service are the foundation of our business strategy. Oracle’s Siebel CRM applications helped advance our objectives by enabling us to deliver faster, more personalized service while managing and tracking distressed assets.” A.B. Sokolov, Head of Center of Business Administration and Customer Relationship Management, Sberbank of Russia Additional Information Sberbank of Russia Customer Snapshot Oracle WebCenter Content Siebel Customer Relationship Management 8.1 Oracle Business Intelligence, Enterprise Edition 11g

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  • Go For Better SEO

    SEO services market is being increasing rapidly. The service providers are competing themselves with a better service to gain the confidence of the client such as Google and yahoo the popular search engine.

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  • Google Maps, baisse des prix de l'API : pour contrer la montée en puissance d'OpenStreetMap ?

    Google Maps : baisse des prix de l'API Pour contrer la montée en puissance de OpenStreetMap ? Mise à jour du 25/06/12 Depuis que Google a décidé de rendre payant l'API de son service de cartographie, plusieurs migrations ont été constatées vers le service concurrent ? et open-source ? OpenStreetMap : Foursquare, Apple et Wikipedia en tête. Même si seuls 0.35 % des sites qui utilisent les Google Maps dépassent les seuils de l'usage gratuit et même si ces trois exemples ne sont pas exclusivement liés à ce passage au ...

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  • Oracle Enhances Cloud Management with New Third Generation Release of Oracle Enterprise Manager 12c

    - by Patrick Rood
    Introduces Advancements in Cloud Lifecycle and Operations Management and Expanded Partner Ecosystem Cloud adoption is on the rise across many industries as organizations are seeking the agility benefits inherent in cloud computing. However, private and public cloud service providers are not able to take full advantage of cloud because of inefficiencies in IT management. Oracle Enterprise Manager 12c Release 3 addresses these challenges with new enhancements for managing infrastructure, middleware, and applications, allowing IT service providers to be more agile while further reducing the costs and complexity of their cloud and enterprise IT environments. Read the full press release here. 

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