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  • Is Master Data Management CRM's Secret Sauce?

    - by divya.malik
    This was the title of a recent blog entry by our colleagues in EMEA. Having a good master data management system enables organizations to get a unified, accurate and complete understanding of their customers. Gartner Group's John Radcliffe explains why MDM is destined to be at the heart of future CRM and social CRM projects. Experts are predicting big things for master data management (MDM) in the immediate future. While far from being a new kid on the block, its potential benefits at a time when organisations are drowning in data mean that it is in the right place at the right time. "MDM is not 'nice to have'," explains John Radcliffe, research vice president at Gartner. "If tackled in the right way it can provide near term business value that plays into an organisation's new focus on cost efficiencies, risk management and regulatory compliance, while supporting growth and future transformative strategies." The complete article can be found here.

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  • How to Import Data Taxonomy Into Managed Metada Service in SharePoint 2010

    - by Wayne
    First, Open the Term Store Management Tool (Site Actions > Site Settings > Term Store Management) an download the sample import file. (Remember, Service Applications are configured on a per Web Application basis, so use any site collection inside a WebApp configured with your MMS.) Second, Insert your data. In the photo below, I demonstrate creating a term called USA. Under that, I create the term Alabama. Under that, 4 cities. Then under USA, a term called Alaska. The point is that the we have a hierarchy. Using the import file, we can go 7 layers deep. The last steps is Save the file, head back into the Term Store Management Tool, select/create a group, and Import the file.

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  • C#/.NET Little Wonders: A Redux

    - by James Michael Hare
    I gave my Little Wonders presentation to the Topeka Dot Net Users' Group today, so re-posting the links to all the previous posts for them. The Presentation: C#/.NET Little Wonders: A Presentation The Original Trilogy: C#/.NET Five Little Wonders (part 1) C#/.NET Five More Little Wonders (part 2) C#/.NET Five Final Little Wonders (part 3) The Subsequent Sequels: C#/.NET Little Wonders: ToDictionary() and ToList() C#/.NET Little Wonders: DateTime is Packed With Goodies C#/.NET Little Wonders: Fun With Enum Methods C#/.NET Little Wonders: Cross-Calling Constructors C#/.NET Little Wonders: Constraining Generics With Where Clause C#/.NET Little Wonders: Comparer<T>.Default C#/.NET Little Wonders: The Useful (But Overlooked) Sets The Concurrent Wonders: C#/.NET Little Wonders: The Concurrent Collections (1 of 3) - ConcurrentQueue and ConcurrentStack C#/.NET Little Wonders: The Concurrent Collections (2 of 3) - ConcurrentDictionary Tweet   Technorati Tags: .NET,C#,Little Wonders

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  • Trying to find video of a talk on the impact of memory access latency

    - by user12889
    Some months ago I stumbled across a video on the internet of somebody giving a very good talk on the impact of memory access latency on the execution of programs. I'm trying to find the video again; maybe you know what video I mean and were I can find it. This is what I remember about the talk/video: I don't remember the title and it may have been broader, but the talk was a lot about impact of memory access latency in modern processors on program execution. The talk was in English and most likely the location was in America. The speaker was very knowledgeable about the topic, but the talk was in an informal setting (not a conference presentation or university lecture). I think the speaker was known to the audience and may even have been famous (I don't remember) The audience may have been a computer club / group of a local community or company (but I don't remember for sure)

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  • C#/.NET Little Wonders: Of LINQ and Lambdas - A Presentation

    - by James Michael Hare
    Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. Today I’m giving a brief beginner’s guide to LINQ and Lambdas at the St. Louis .NET User’s Group so I thought I’d post the presentation here as well.  I updated the presentation a bit as well as added some notes on the query syntax.  Enjoy! The C#/.NET Fundaments: Of Lambdas and LINQ Presentation Of Lambdas and LINQ View more presentations from BlackRabbitCoder   Technorati Tags: C#, CSharp, .NET, Little Wonders, LINQ, Lambdas

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  • UKOUG Application Server & Middleware SIG Meeting

    - by JuergenKress
    Date: Wednesday 10th Oct 2012 Time: 09:00 - 16:00 Location: Reading Venue: Oracle, Thames Valley Park, Reading Agenda: 09:00 Registration and Coffee 10:00 Welcome Application Server & Middleware Committee 10:10 Oracle Support Updates Nick Pounder, Oracle Customer Services 10:30 OpenWorld 2012 - News Round-up for Middleware Admins Simon Haslam, Veriton Limited 11:00 Coffee break 11:20 Oracle Single-Sign on to Oracle Access Manager Migration Rob Otto, Oracle Consulting Services UK 12:05 Supporting Fusion Middleware through First Failure Capture (theory) Greg Cook, Oracle 12:50 Lunch and Network 13:35 Deputy Chair Elections UKOUG 13:45 Supporting Fusion Middleware through First Failure Capture (demos) Greg Cook, Oracle 14:15 Networking session including tea/coffee 14:45 Real Life WebLogic Performance Tuning: Tales and Techniques from the Field Steve Millidge, C2B2 Consulting Limited 15:30 WLST: WebLogic's Swiss Army Knife Simon Haslam, Veriton Limited 15:45 AOB and Close For details please visit the registration page. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: UK user group,Simon Haslam,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • SQL SERVER – Fundamentals of Columnstore Index

    - by pinaldave
    There are two kind of storage in database. Row Store and Column Store. Row store does exactly as the name suggests – stores rows of data on a page – and column store stores all the data in a column on the same page. These columns are much easier to search – instead of a query searching all the data in an entire row whether the data is relevant or not, column store queries need only to search much lesser number of the columns. This means major increases in search speed and hard drive use. Additionally, the column store indexes are heavily compressed, which translates to even greater memory and faster searches. I am sure this looks very exciting and it does not mean that you convert every single index from row store to column store index. One has to understand the proper places where to use row store or column store indexes. Let us understand in this article what is the difference in Columnstore type of index. Column store indexes are run by Microsoft’s VertiPaq technology. However, all you really need to know is that this method of storing data is columns on a single page is much faster and more efficient. Creating a column store index is very easy, and you don’t have to learn new syntax to create them. You just need to specify the keyword “COLUMNSTORE” and enter the data as you normally would. Keep in mind that once you add a column store to a table, though, you cannot delete, insert or update the data – it is READ ONLY. However, since column store will be mainly used for data warehousing, this should not be a big problem. You can always use partitioning to avoid rebuilding the index. A columnstore index stores each column in a separate set of disk pages, rather than storing multiple rows per page as data traditionally has been stored. The difference between column store and row store approaches is illustrated below: In case of the row store indexes multiple pages will contain multiple rows of the columns spanning across multiple pages. In case of column store indexes multiple pages will contain multiple single columns. This will lead only the columns needed to solve a query will be fetched from disk. Additionally there is good chance that there will be redundant data in a single column which will further help to compress the data, this will have positive effect on buffer hit rate as most of the data will be in memory and due to same it will not need to be retrieved. Let us see small example of how columnstore index improves the performance of the query on a large table. As a first step let us create databaseset which is large enough to show performance impact of columnstore index. The time taken to create sample database may vary on different computer based on the resources. USE AdventureWorks GO -- Create New Table CREATE TABLE [dbo].[MySalesOrderDetail]( [SalesOrderID] [int] NOT NULL, [SalesOrderDetailID] [int] NOT NULL, [CarrierTrackingNumber] [nvarchar](25) NULL, [OrderQty] [smallint] NOT NULL, [ProductID] [int] NOT NULL, [SpecialOfferID] [int] NOT NULL, [UnitPrice] [money] NOT NULL, [UnitPriceDiscount] [money] NOT NULL, [LineTotal] [numeric](38, 6) NOT NULL, [rowguid] [uniqueidentifier] NOT NULL, [ModifiedDate] [datetime] NOT NULL ) ON [PRIMARY] GO -- Create clustered index CREATE CLUSTERED INDEX [CL_MySalesOrderDetail] ON [dbo].[MySalesOrderDetail] ( [SalesOrderDetailID]) GO -- Create Sample Data Table -- WARNING: This Query may run upto 2-10 minutes based on your systems resources INSERT INTO [dbo].[MySalesOrderDetail] SELECT S1.* FROM Sales.SalesOrderDetail S1 GO 100 Now let us do quick performance test. I have kept STATISTICS IO ON for measuring how much IO following queries take. In my test first I will run query which will use regular index. We will note the IO usage of the query. After that we will create columnstore index and will measure the IO of the same. -- Performance Test -- Comparing Regular Index with ColumnStore Index USE AdventureWorks GO SET STATISTICS IO ON GO -- Select Table with regular Index SELECT ProductID, SUM(UnitPrice) SumUnitPrice, AVG(UnitPrice) AvgUnitPrice, SUM(OrderQty) SumOrderQty, AVG(OrderQty) AvgOrderQty FROM [dbo].[MySalesOrderDetail] GROUP BY ProductID ORDER BY ProductID GO -- Table 'MySalesOrderDetail'. Scan count 1, logical reads 342261, physical reads 0, read-ahead reads 0. -- Create ColumnStore Index CREATE NONCLUSTERED COLUMNSTORE INDEX [IX_MySalesOrderDetail_ColumnStore] ON [MySalesOrderDetail] (UnitPrice, OrderQty, ProductID) GO -- Select Table with Columnstore Index SELECT ProductID, SUM(UnitPrice) SumUnitPrice, AVG(UnitPrice) AvgUnitPrice, SUM(OrderQty) SumOrderQty, AVG(OrderQty) AvgOrderQty FROM [dbo].[MySalesOrderDetail] GROUP BY ProductID ORDER BY ProductID GO It is very clear from the results that query is performance extremely fast after creating ColumnStore Index. The amount of the pages it has to read to run query is drastically reduced as the column which are needed in the query are stored in the same page and query does not have to go through every single page to read those columns. If we enable execution plan and compare we can see that column store index performance way better than regular index in this case. Let us clean up the database. -- Cleanup DROP INDEX [IX_MySalesOrderDetail_ColumnStore] ON [dbo].[MySalesOrderDetail] GO TRUNCATE TABLE dbo.MySalesOrderDetail GO DROP TABLE dbo.MySalesOrderDetail GO In future posts we will see cases where Columnstore index is not appropriate solution as well few other tricks and tips of the columnstore index. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Index, SQL Optimization, SQL Performance, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Oracle SALT 11gR1

    - by Maurice Gamanho
    With the 11gR1 release, SALT now supports Web services transactions (WS-TX). In a nutshell, the SALT 11gR1 Web services gateway (GWWS) now supports bi-directional transactional interoperability. What this means is that Tuxedo application services can now be invoked in global transaction context using Web services. This feature is natural to a product like Tuxedo given its history as transaction processing monitor and its significant contribution to the X/Open (now the Open Group) XA specification. We implemented Web Services Coordination (WS-COOR) and Web Services Atomic Transaction (WS-AT). We also tested and certified with WebLogic Server 11gR1 and Microsoft WCF 3.5 (.Net Framework). For more information, please visit the Tuxedo OTN home page, where you can download a document and samples that will help you get started with WS-TX in Tuxedo. You can check the product documentation here.

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  • Oracle Consulting North America is now live on PeopleSoft Services Procurement and PeopleSoft Resource Management

    - by Howard Shaw
    Last month, Oracle's own internal consulting group (OCS North America) went live on PeopleSoft Services Procurement and PeopleSoft Resource Management to manage all aspects of identifying, recruiting, and deploying billable subcontractors on North America Applications customer consulting projects. The primary goals were to enhance the subcontractor staffing process, improve operational and informational processes, and improve collaboration between the Oracle NA Consulting Subcontractor Program and subcontractor suppliers. Over 200 registered external suppliers access the tool, review open needs and competitively bid their resources to work on NA Applications projects. This implementation highlights the usage of Oracle’s own solutions to streamline and enhance business operations, as the PeopleSoft 9.1 applications (Services Procurement and Resource Management) were deployed using Sun hardware, Oracle Enterprise Linux, and Oracle Virtual Machines.For more information, please navigate to the following web pages: PeopleSoft Services Procurement PeopleSoft Resource Management

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  • I Start!

    - by andyleonard
    I originally titled this post "I Quit!" but decided that doesn't set the proper tone and definitely does not match my feelings about the upcoming transitions in my life. "I Start!" is much more appropriate! Introduction I've tendered my resignation from the position of Manager, ETL Team, Data Management Group, Molina Medicaid Solutions effective Friday 14 Jan 2011. "There I Was..." In 2008 my consultant billable-days - the metric I use to determine how business is going - dropped from 20 / month...(read more)

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  • Introduction to WebCenter Personalization Server

    - by cindy.mcmullen(at)oracle.com
    IntroductionThe next release of Oracle WebCenter will include a new product:  the Personalization Server, developed by team members of Boulder Labs.  This team is comprised largely of the previous WebLogic Portal group, with several members having nearly 10 years' experience in personalization technologies.Customization is not PersonalizationCustomization is more of a static application behavior, such as retrieving and applying user preferences.  Personalization, on the other hand, delivers dynamic content based on run-time knowledge of the user.  It uses technology to accommodate the differences between individuals, producing the "a-ha!" experience.    WebCenter Personalization Server (WCPS) is able to integrate with and leverage many systems (property service, content management, user profile information, a recommendation service) to bring together a uniquely personalized user experience.Stay TunedUpcoming posts will discuss WCPS architecture, the Property Service, and the configuration and invocation of the OOTB "providers" such as CMIS, Activity Graph, and People Connections.    

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  • Succesful Hosted TFS Event at VISUG by Hassan Fadili at Microsoft Belgium

    - by hassanfadili
    On Tuesday November 22th, VISUG User Group has hosted an event at Microsoft Belgium about Hosted TFS by Hassan Fadili see http://www.visug.be/Eventdetails/tabid/95/EventId/48/Default.aspx. This event was very interactive and many as 60 people have taken part. The topic was about Build, Relase and Deploy with TFS2011 and MS Deploy. A combination of Slides and Demo's was perfect to explain this common mechanism for developers.To learn more about this topic check the earlier article pubished by Hassan Fadili for Software Developer Network Community at: http://www.sdn.nl/SDN/Artikelen/tabid/58/view/View/ArticleID/3199/Build-Release-and-Deploy-BRD-using-TFS2010-MS-Web-Deploy-and-WIX3X.aspxIf you have questions/Suggestions or thoughts about this topic, feel free to contact me by E-mail: [email protected] and/or via Twitter: @HassanFad

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  • Using the Static Code Analysis feature of Visual Studio (Premium/Ultimate) to find memory leakage problems

    - by terje
    Memory for managed code is handled by the garbage collector, but if you use any kind of unmanaged code, like native resources of any kind, open files, streams and window handles, your application may leak memory if these are not properly handled.  To handle such resources the classes that own these in your application should implement the IDisposable interface, and preferably implement it according to the pattern described for that interface. When you suspect a memory leak, the immediate impulse would be to start up a memory profiler and start digging into that.   However, before you follow that impulse, do a Static Code Analysis run with a ruleset tuned to finding possible memory leaks in your code.  If you get any warnings from this, fix them before you go on with the profiling. How to use a ruleset In Visual Studio 2010 (Premium and Ultimate editions) you can define your own rulesets containing a list of Static Code Analysis checks.   I have defined the memory checks as shown in the lists below as ruleset files, which can be downloaded – see bottom of this post.  When you get them, you can easily attach them to every project in your solution using the Solution Properties dialog. Right click the solution, and choose Properties at the bottom, or use the Analyze menu and choose “Configure Code Analysis for Solution”: In this dialog you can now choose the Memorycheck ruleset for every project you want to investigate.  Pressing Apply or Ok opens every project file and changes the projects code analysis ruleset to the one we have specified here. How to define your own ruleset  (skip this if you just download my predefined rulesets) If you want to define the ruleset yourself, open the properties on any project, choose Code Analysis tab near the bottom, choose any ruleset in the drop box and press Open Clear out all the rules by selecting “Source Rule Sets” in the Group By box, and unselect the box Change the Group By box to ID, and select the checks you want to include from the lists below. Note that you can change the action for each check to either warning, error or none, none being the same as unchecking the check.   Now go to the properties window and set a new name and description for your ruleset. Then save (File/Save as) the ruleset using the new name as its name, and use it for your projects as detailed above. It can also be wise to add the ruleset to your solution as a solution item. That way it’s there if you want to enable Code Analysis in some of your TFS builds.   Running the code analysis In Visual Studio 2010 you can either do your code analysis project by project using the context menu in the solution explorer and choose “Run Code Analysis”, you can define a new solution configuration, call it for example Debug (Code Analysis), in for each project here enable the Enable Code Analysis on Build   In Visual Studio Dev-11 it is all much simpler, just go to the Solution root in the Solution explorer, right click and choose “Run code analysis on solution”.     The ruleset checks The following list is the essential and critical memory checks.  CheckID Message Can be ignored ? Link to description with fix suggestions CA1001 Types that own disposable fields should be disposable No  http://msdn.microsoft.com/en-us/library/ms182172.aspx CA1049 Types that own native resources should be disposable Only if the pointers assumed to point to unmanaged resources point to something else  http://msdn.microsoft.com/en-us/library/ms182173.aspx CA1063 Implement IDisposable correctly No  http://msdn.microsoft.com/en-us/library/ms244737.aspx CA2000 Dispose objects before losing scope No  http://msdn.microsoft.com/en-us/library/ms182289.aspx CA2115 1 Call GC.KeepAlive when using native resources See description  http://msdn.microsoft.com/en-us/library/ms182300.aspx CA2213 Disposable fields should be disposed If you are not responsible for release, of if Dispose occurs at deeper level  http://msdn.microsoft.com/en-us/library/ms182328.aspx CA2215 Dispose methods should call base class dispose Only if call to base happens at deeper calling level  http://msdn.microsoft.com/en-us/library/ms182330.aspx CA2216 Disposable types should declare a finalizer Only if type does not implement IDisposable for the purpose of releasing unmanaged resources  http://msdn.microsoft.com/en-us/library/ms182329.aspx CA2220 Finalizers should call base class finalizers No  http://msdn.microsoft.com/en-us/library/ms182341.aspx Notes: 1) Does not result in memory leak, but may cause the application to crash   The list below is a set of optional checks that may be enabled for your ruleset, because the issues these points too often happen as a result of attempting to fix up the warnings from the first set.   ID Message Type of fault Can be ignored ? Link to description with fix suggestions CA1060 Move P/invokes to NativeMethods class Security No http://msdn.microsoft.com/en-us/library/ms182161.aspx CA1816 Call GC.SuppressFinalize correctly Performance Sometimes, see description http://msdn.microsoft.com/en-us/library/ms182269.aspx CA1821 Remove empty finalizers Performance No http://msdn.microsoft.com/en-us/library/bb264476.aspx CA2004 Remove calls to GC.KeepAlive Performance and maintainability Only if not technically correct to convert to SafeHandle http://msdn.microsoft.com/en-us/library/ms182293.aspx CA2006 Use SafeHandle to encapsulate native resources Security No http://msdn.microsoft.com/en-us/library/ms182294.aspx CA2202 Do not dispose of objects multiple times Exception (System.ObjectDisposedException) No http://msdn.microsoft.com/en-us/library/ms182334.aspx CA2205 Use managed equivalents of Win32 API Maintainability and complexity Only if the replace doesn’t provide needed functionality http://msdn.microsoft.com/en-us/library/ms182365.aspx CA2221 Finalizers should be protected Incorrect implementation, only possible in MSIL coding No http://msdn.microsoft.com/en-us/library/ms182340.aspx   Downloadable ruleset definitions I have defined three rulesets, one called Inmeta.Memorycheck with the rules in the first list above, and Inmeta.Memorycheck.Optionals containing the rules in the second list, and the last one called Inmeta.Memorycheck.All containing the sum of the two first ones.  All three rulesets can be found in the  zip archive  “Inmeta.Memorycheck” downloadable from here.   Links to some other resources relevant to Static Code Analysis MSDN Magazine Article by Mickey Gousset on Static Code Analysis in VS2010 MSDN :  Analyzing Managed Code Quality by Using Code Analysis, root of the documentation for this Preventing generated code from being analyzed using attributes Online training course on Using Code Analysis with VS2010 Blogpost by Tatham Oddie on custom code analysis rules How to write custom rules, from Microsoft Code Analysis Team Blog Microsoft Code Analysis Team Blog

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  • Microsoft Technical Computing

    In the past I have described the team I belong to here at Microsoft (Parallel Computing Platform) in terms of contributing to Visual Studio and related products, e.g. .NET Framework. To be more precise, our team is part of the Technical Computing group, which is still part of the Developer Division. This was officially announced externally earlier this month in an exec email (from Bob Muglia, the president of STB, to which DevDiv belongs). Here is an extract: " As we build the Technical...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • 5 tipologie di consumatori con cui confrontarsi per rendere vincenti le proprie strategie di CRM

    - by antonella.buonagurio(at)oracle.com
    Sono 5 le tipologie di consumatori che  rappresentano 5 differenti modalità di acquisto di cui le aziende devono tenere in considerazione nella pianificazione dei propri piani strategici del 2011. Oltre al "consumatore just-in-time", già citato in un precedente articolo apparso sul Wall Street Journal a Novembre ecco le altre tipologie evidenziate da Lioe Arussy (Strativity Group). Il consumatore alla ricerca degli sconti Il consumatore diffidente Il consumatore timoroso Il consumatore fai-da-te Il consumatore indulgente Per ognuno di queste categorie viene evidenziato il modello di comportamento e il conseguente modello di acquisto. Per saperne di più  

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  • Discount for Staying in Town During St. Louis Day of .NET 2011

    - by Scott Spradlin
    Traveling in from out of town? (Or just interested in a night away from home with your spouse in a beautiful suite?) You can call the Ameristar at 636-940-4301 and ask for the St. Louis Day of .NET 2011 group rate. You can also make reservations online using the conference code GDNET11. We encourage you take the opportunity to hang around, spend the night, and enjoy the social events and networking opportunities that we have planned. Friday and Saturday sessions start promptly in the mornings. There are great social events planned for both Thursday and Friday nights that you’ll enjoy if you stay on-site!

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  • AJI Report 14 &ndash; Brian Lagunas on XAML and Windows 8

    - by Jeff Julian
    We sat down with Brian at the Iowa Code Camp to talk about his sessions, WPF, Application Design, and what Infragistics has to offer developers. Infragistics is a huge supporter of regional events like Iowa Code Camp and we want to thank them for their support of the Midwest region. Brian is a sharp guy and it was great to meet him and learn more about what makes him tick. Brian Lagunas is an INETA Community Speaker, co-leader of the Boise .Net Developers User Group (NETDUG), and original author of the Extended WPF Toolkit. He is a multi-recipient of the Microsoft Community Contributor Award and can be found speaking at a variety of user groups and code camps around the nation. Brian currently works at Infragistics as a Product Manager for the award winning NetAdvantage for WPF and Silverlight components. Before geeking out, Brian served his country in the United States Army as an infantryman and later served his local community as a deputy sheriff.   Listen to the Show   Site: http://brianlagunas.com Twitter: @BrianLagunas

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  • What is the difference between CSDA and CSDP?

    - by Philip C
    This question is in reference to the IEEE's CSDA and CSDP certifications. I've already taken the CSDA course, which covered all of the knowledge areas in the Software Engineering Body of Knowledge (SWEBOK). I'm thinking about doing the CSDP certification as well, but I can't find anywhere that tells me how it differs from the CSDA. I know that it's aimed more at professionals rather than recent graduates, and I'd imagine that it covers the same areas as the CSDA, but in greater detail. Unfortunately I can't find much evidence to back that up. This is making it difficult to justify to my boss that he should spend several hundred pounds of the group's training budget on it. So the question is: What does the CSDP offer that the CSDA doesn't?

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  • Some Adsense domain's ads are causing document.write() statements that remove the html from the page

    - by er1234
    All that is output on the page is the domain name of the advertiser, for example 'www.solar-aid.org'. The rest of the content is stripped, I believe because of a document.write() statement. I'd like to know if this is a common issue or something wrong with our setup. There are three domains causing the issue, which we've blocked from Adsense as a result. solar-aid.org kiva.org grameenfoundation.org Given the type of organizations I think they may be within the default group of 'public service ads' within the Backup Ads setting. If the issue doesn't completely resolve itself soon (one customer of ours complained today, even though I blocked them 5+ days ago), I'll disable public service ads and select the 'fill space with a solid color' option.

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • Windows Azure guidance from the Patterns and Practices team

    - by Eric Nelson
    The P&P team have started to share guidance on the Windows Azure Platform.  They plan to group their efforts around: 1. Moving to the Cloud 2. Integrating with the Cloud 3. Leveraging the Cloud First up is a document which explains the capabilities and limitations of Enterprise Library 5.0 Beta 2 in terms of use within .NET applications designed to run with the Windows Azure platform. You can download it here. Related Links: UK Azure Online Community – join today. UK Windows Azure Site Start working with Windows Azure

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  • Windows Azure End to End Examples

    - by BuckWoody
    I’m fascinated by the way people learn. I’m told there are several methods people use to understand new information, from reading to watching, from experiencing to exploring. Personally, I use multiple methods of learning when I encounter a new topic, usually starting with reading a bit about the concepts. I quickly want to put those into practice, however, especially in the technical realm. I immediately look for examples where I can start trying out the concepts. But I often want a “real” example – not just something that represents the concept, but something that is real-world, showing some feature I could actually use. And it’s no different with the Windows Azure platform – I like finding things I can do now, and actually use. So when I started learning Windows Azure, I of course began with the Windows Azure Training Kit – which has lots of examples and labs, presentations and so on. But from there, I wanted more examples I could learn from, and eventually teach others with. I was asked if I would write a few of those up, so here are the ones I use. CodePlex CodePlex is Microsoft’s version of an “Open Source” repository. Anyone can start a project, add code, documentation and more to it and make it available to the world, free of charge, using various licenses as they wish. Microsoft also uses this location for most of the examples we publish, and sample databases for SQL Server. If you search in CodePlex for “Azure”, you’ll come back with a list of projects that folks have posted, including those of us at Microsoft. The source code and documentation are there, so you can learn using actual examples of code that will do what you need. There’s everything from a simple table query to a full project that is sort of a “Corporate Dropbox” that uses Windows Azure Storage. The advantage is that this code is immediately usable. It’s searchable, and you can often find a complete solution to meet your needs. The disadvantage is that the code is pretty specific – it may not cover a huge project like you’re looking for. Also, depending on the author(s), you might not find the documentation level you want. Link: http://azureexamples.codeplex.com/site/search?query=Azure&ac=8    Tailspin Microsoft Patterns and Practices is a group here that does an amazing job at sharing standard ways of doing IT – from operations to coding. If you’re not familiar with this resource, make sure you read up on it. Long before I joined Microsoft I used their work in my daily job – saved a ton of time. It has resources not only for Windows Azure but other Microsoft software as well. The Patterns and Practices group also publishes full books – you can buy these, but many are also online for free. There’s an end-to-end example for Windows Azure using a company called “Tailspin”, and the work covers not only the code but the design of the full solution. If you really want to understand the thought that goes into a Platform-as-a-Service solution, this is an excellent resource. The advantages are that this is a book, it’s complete, and it includes a discussion of design decisions. The disadvantage is that it’s a little over a year old – and in “Cloud” years that’s a lot. So many things have changed, improved, and have been added that you need to treat this as a resource, but not the only one. Still, highly recommended. Link: http://msdn.microsoft.com/en-us/library/ff728592.aspx Azure Stock Trader Sometimes you need a mix of a CodePlex-style application, and a little more detail on how it was put together. And it would be great if you could actually play with the completed application, to see how it really functions on the actual platform. That’s the Azure Stock Trader application. There’s a place where you can read about the application, and then it’s been published to Windows Azure – the production platform – and you can use it, explore, and see how it performs. I use this application all the time to demonstrate Windows Azure, or a particular part of Windows Azure. The advantage is that this is an end-to-end application, and online as well. The disadvantage is that it takes a bit of self-learning to work through.  Links: Learn it: http://msdn.microsoft.com/en-us/netframework/bb499684 Use it: https://azurestocktrader.cloudapp.net/

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  • Optimizing collision engine bottleneck

    - by Vittorio Romeo
    Foreword: I'm aware that optimizing this bottleneck is not a necessity - the engine is already very fast. I, however, for fun and educational purposes, would love to find a way to make the engine even faster. I'm creating a general-purpose C++ 2D collision detection/response engine, with an emphasis on flexibility and speed. Here's a very basic diagram of its architecture: Basically, the main class is World, which owns (manages memory) of a ResolverBase*, a SpatialBase* and a vector<Body*>. SpatialBase is a pure virtual class which deals with broad-phase collision detection. ResolverBase is a pure virtual class which deals with collision resolution. The bodies communicate to the World::SpatialBase* with SpatialInfo objects, owned by the bodies themselves. There currenly is one spatial class: Grid : SpatialBase, which is a basic fixed 2D grid. It has it's own info class, GridInfo : SpatialInfo. Here's how its architecture looks: The Grid class owns a 2D array of Cell*. The Cell class contains two collection of (not owned) Body*: a vector<Body*> which contains all the bodies that are in the cell, and a map<int, vector<Body*>> which contains all the bodies that are in the cell, divided in groups. Bodies, in fact, have a groupId int that is used for collision groups. GridInfo objects also contain non-owning pointers to the cells the body is in. As I previously said, the engine is based on groups. Body::getGroups() returns a vector<int> of all the groups the body is part of. Body::getGroupsToCheck() returns a vector<int> of all the groups the body has to check collision against. Bodies can occupy more than a single cell. GridInfo always stores non-owning pointers to the occupied cells. After the bodies move, collision detection happens. We assume that all bodies are axis-aligned bounding boxes. How broad-phase collision detection works: Part 1: spatial info update For each Body body: Top-leftmost occupied cell and bottom-rightmost occupied cells are calculated. If they differ from the previous cells, body.gridInfo.cells is cleared, and filled with all the cells the body occupies (2D for loop from the top-leftmost cell to the bottom-rightmost cell). body is now guaranteed to know what cells it occupies. For a performance boost, it stores a pointer to every map<int, vector<Body*>> of every cell it occupies where the int is a group of body->getGroupsToCheck(). These pointers get stored in gridInfo->queries, which is simply a vector<map<int, vector<Body*>>*>. body is now guaranteed to have a pointer to every vector<Body*> of bodies of groups it needs to check collision against. These pointers are stored in gridInfo->queries. Part 2: actual collision checks For each Body body: body clears and fills a vector<Body*> bodiesToCheck, which contains all the bodies it needs to check against. Duplicates are avoided (bodies can belong to more than one group) by checking if bodiesToCheck already contains the body we're trying to add. const vector<Body*>& GridInfo::getBodiesToCheck() { bodiesToCheck.clear(); for(const auto& q : queries) for(const auto& b : *q) if(!contains(bodiesToCheck, b)) bodiesToCheck.push_back(b); return bodiesToCheck; } The GridInfo::getBodiesToCheck() method IS THE BOTTLENECK. The bodiesToCheck vector must be filled for every body update because bodies could have moved meanwhile. It also needs to prevent duplicate collision checks. The contains function simply checks if the vector already contains a body with std::find. Collision is checked and resolved for every body in bodiesToCheck. That's it. So, I've been trying to optimize this broad-phase collision detection for quite a while now. Every time I try something else than the current architecture/setup, something doesn't go as planned or I make assumption about the simulation that later are proven to be false. My question is: how can I optimize the broad-phase of my collision engine maintaining the grouped bodies approach? Is there some kind of magic C++ optimization that can be applied here? Can the architecture be redesigned in order to allow for more performance? Actual implementation: SSVSCollsion Body.h, Body.cpp World.h, World.cpp Grid.h, Grid.cpp Cell.h, Cell.cpp GridInfo.h, GridInfo.cpp

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  • NTFS Issues in Windows 7 and 2008 R2 - 'Is it a Bug?'

    - by renewieldraaijer
    I have been using the various versions of the Microsoft Windows product line since NT4 and I really thought I knew the ins and outs about the NTFS filesystem by now. There were always a few rules of thumb to understand what happens if you move data around. These rules were: "If you copy data, the copied data will inherit the permissions of the location it is being copied to. The same goes for moving data between disk partitions. Only when you move data within the same partition, the permissions are kept."  Recently I was asked to assist in troubleshooting some NTFS related issues. This forced me to have another good look at this theory. To my surprise I found out that this theory does not completely stand anymore. Apparently some things have changed since the release of Windows Vista / Windows 2008. Since the release of these Operating Systems, a move within the same disk partition results in the data inheriting the permissions of the location it is being copied into. A major change in the NTFS filesystem you would think!  Not quite! The above only counts when the move operation is being performed by using Windows Explorer. A move by using the 'move' command from within a cmd prompt for example, retains the NTFS permissions, just like before in Windows XP and older systems. Conclusion: The Windows Explorer is responsible for changing the ACL's of the moved data. This is a remarkable change, but if you follow this theory, the resulting ACL after a move operation is still predictable.  We could say that since Windows Vista and Windows 2008, a new rule set applies: "If you copy data, the copied data will inherit the permissions of the location it is being copied to. Same goes for moving data between disk partitions and within disk partitions. Only when you move data within the same partition by using something else than the Windows Explorer, the permissions are kept." The above behavior should be unchanged in Windows 7 / Windows 2008 R2, compared to Windows Vista / 2008. But somehow the NTFS permissions are not so predictable in Windows 7 and Windows 2008 R2. Moving data within the same disk partition the one time results in the permissions being kept and the next time results in inherited permissions from the destination location. I will try to demonstrate this in a few examples: Example 1 (Incorrect behavior): Consider two folders, 'Folder A' and 'Folder B' with the following permissions configured.                    Now we create the test file 'test file 1.txt' in 'Folder A' and afterwards move this file to 'Folder B' using Windows Explorer.                       According to the new theory, the file should inherit the permissions of 'Folder B' and therefore 'Group B' should appear in the ACL of 'test file 1.txt'. In the screenshot below the resulting permissions are displayed. The permissions from the originating location are kept, while the permissions of 'Folder B' should be inherited.                   Example 2 (Correct behavior): Again, consider the same two folders. This time we make a small modification to the ACL of 'Folder A'. We add 'Group C' to the ACL and again we create a file in 'Folder A' which we name 'test file 2.txt'.                    Next, we move 'test file 2.txt' to 'Folder B'.                       Again, we check the permissions of 'test file 2.txt' at the target location. We can now see that the permissions are inherited. This is what should be happening, and can be considered 'correct behavior' for Windows Vista / 2008 / 7 / 2008 R2. It remains uncertain why this behavior is so inconsistent. At this time, this is under investigation with Microsoft Support. The investigation has been going for the last two weeks and it is beginning to look like there is no rational reason for this, other than a bug in the Windows Explorer in Windows 7 and 2008 R2. As soon as there is any certainty on this, I will note it here in this blog.                   The examples above are harmless tests, by using my own laptop. If you would create the same set of folders and groups, and configure exactly the same permissions, you will see exactly the same behavior. Be sure to use Windows 7 or Windows 2008 R2.   Initially the problem arose at a customer site where move operations on data on the fileserver by users would result in unpredictable results. This resulted in the wrong set of people having àccess permissions on data that they should not have permissions to. Off course this is something we want to prevent at all costs.   I have also done several tests with move operations by using the move command in a cmd prompt. This way the behavior is always consistent. The inconsistent behavior is only exposed when using the Windows Explorer to initiate the move operation, and only when using Windows 7 or Windows 2008 R2 systems. It is evident that this behavior changes when the ACL of a folder has been changed, for example by adding an extra entry. The reason for this remains uncertain though. To be continued…. A dutch version of this post can be found at: http://blogs.platani.nl/?p=612

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  • Annoying security "feature" in Windows 2008 R2 burns me, but not DVD's

    - by Stan Spotts
    This stuff drives me nuts. I'm all for hardening servers, and reducing security footprints, but I always want the option to allow me to get work done versus securing my system. I use Windows Server 2008 R2 as my laptop OS for a number of reasons I don't need to review here. It's pimped out to work like Windows 7 for most things. But my DVD writer is crippled, and evidently it's on purpose: http://blogs.technet.com/askcore/archive/2010/02/19/windows-server-2008-r2-no-recording-tab-for-cd-dvd-burner.aspx I don't WANT to log in as the local administrator to burn a damned DVD.  WTF isn't this configurable through the registry, or better yet, group policy? There are no security settings that I should not have the option to enable or disable.

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