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  • Encouraging business and team members to write more code

    - by Aliixx
    I am really interested to hear any ideas or working practices that can be adopted to encourage our team of developers to write more code. A little background here is involves a team of varying disciplines, experience and qualities and the nature of the work has a large focus on bug fixes and business logic / data validation over writing lots of new greenfield code or even refactoring. We are attempting to move to a more Agile philosophy and really what would be great is to hear any ideas that can be sold to the team and / or the business with the aim of: Writing more new code to improve experience, abilities and increase exposure to newer and emerging patterns and practices. Energizing the effort of the team and inspire. Encouraging wider input of new ideas, patterns and practices from the team as a whole. I would be very interested (and grateful) to hear any ideas or examples of ideas that can help here. Thanks!

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  • Print Business card

    - by Tural Teyyuboglu
    I'm trying to create business card on adobe Photoshop. But I feel that, PS is not right choose for this reason: First of all after creating 1 business card, I can't duplicate it automatically to fill a4 page. I have to do it manually, one by one by duplicating 1 business card. After googling a bit,I've found another application but it'stoo simple, no way to change standarts templates. Which application is right for professional business card design?

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  • Resources for a new Windows Small Business Server administrator?

    - by 80bower
    I've recently taken over management of a Windows 2003 Small Business Server and network for a small, less than ten person company. I have some (antiquated) sysadmin experience, but I've little experience with Exchange. The documentation of the existing infrastructure leaves much to be desired, and I was wondering if there's any sort of "So you've just become sysadmin" guides that anyone could recommend.

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  • SOA Suite Integration: Part 1: Building a Web Service

    - by Anthony Shorten
    Over the next few weeks I will be posting blog entries outlying the SOA Suite integration of the Oracle Utilities Application Framework. This will illustrate how easy it is to integrate by providing some samples. I will use a consistent set of features as examples. The examples will be simple and while will not illustrate ALL the possibilities it will illustrate the relative ease of integration. Think of them as a foundation. You can obviously build upon them. Now, to ease a few customers minds, this series will certainly feature the latest version of SOA Suite and the latest version of Oracle Utilities Application Framework but the principles will apply to past versions of both those products. So if you have Oracle SOA Suite 10g or are a customer of Oracle Utilities Application Framework V2.1 or above most of what I will show you will work with those versions. It is just easier in Oracle SOA Suite 11g and Oracle Utilities Application Framework V4.x. This first posting will not feature SOA Suite at all but concentrate on the capability for the Oracle Utilities Application Framework to create Web Services you can use for integration. The XML Application Integration (XAI) component of the Oracle Utilities Application Framework allows product objects to be exposed as XML based transactions or as Web Services (or both). XAI was written before Web Services became fashionable and has allowed customers of our products to provide a consistent interface into and out of our product line. XAI has been enhanced over the last few years to take advantages of the maturing landscape of Web Services in the market place to a point where it now easier to integrate to SOA infrastructure. There are a number of object types that can be exposed as Web Services: Maintenance Objects – These are the lowest level objects that can be exposed as Web Services. Customers of past versions of the product will be familiar with XAI services based upon Maintenance Objects as they used to be the only method of generating Web Services. These are still supported for background compatibility but are starting to become less popular as they were strict in their structure and were solely attribute based. To generate Maintenance Object based Web Services definition you need to use the XAI Schema Editor component. Business Objects – In Oracle Utilities Application Framework V2.1 we introduced the concept of Business Objects. These are site or industry specific objects that are based upon Maintenance Objects. These allow sites to respecify, in configuration, the structure and elements of a Maintenance Object and other Business Objects (they are true objects with support for inheritance, polymorphism, encapsulation etc.). These can be exposed as Web Services. Business Services – As with Business Objects, we introduced Business Services in Oracle Utilities Application Framework V2.1 which allowed applications services and query zones to be expressed as custom services. These can then be exposed as Web Services via the Business Service definition. Service Scripts - As with Business Objects and Business Services, we introduced Service Scripts in Oracle Utilities Application Framework V2.1. These allow services and/objects to be combined into complex objects or simply expose common routines as callable scripts. These can also be defined as Web Services. For the purpose of this series we will restrict ourselves to Business Objects. The techniques can apply to any of the objects discussed above. Now, lets get to the important bit of this blog post, the creation of a Web Service. To build a Business Object, you first logon to the product and navigate to the Administration Menu by selecting the Admin Menu from the Menu action on left top of the screen (next to Home). A popup menu will appear with the menu’s available. If you do not see the Admin menu then you do not have authority to use it. Here is an example: Navigate to the B menu and select the + symbol next to the Business Object menu item. This indicates that you want to ADD a new Business Object. This menu will appear if you are running Alphabetic mode in your installation (I almost forgot that point). You will be presented with the Business Object maintenance screen. You will fill out the following on the first tab (at a minimum): Business Object – The name of the Business Object. Typically you will make it descriptive and also prefix with CM to denote it as a customization (you can easily find it if you prefix it). As I running this on my personal copy of the product I will use my initials as the prefix and call the sample Web Service “AS-User”. Description – A short description of the object to tell others what it is used for. For my example, I will use “Anthony Shorten’s User Object”. Detailed Description – You can add a long description to help other developers understand your object. I am just going to specify “Anthony Shorten’s Test Object for SOA Suite Integration”. Maintenance Object – As this Business Service is going to be based upon a Maintenance Object I will specify the desired Maintenance Object. In this example, I have decided to use the Framework object USER. Now, I chose this for a number of reasons. It is meaningful, simple and is across all our product lines. I could choose ANY maintenance object I wished to expose (including any custom ones, if I had them). Parent Business Object – If I was not using a Maintenance Object but building a child Business Object against another Business Object, then I would specify the Parent Business Object here. I am not using Parent’s so I will leave this blank. You either use Parent Business Object or Maintenance Object not both. Application Service – Business Objects like other objects are subject to security. You can attach an Application Service to an object to specify which groups of users (remember services are attached to user groups not users) have appropriate access to the object. I will use a default service provided with the product, F1-DFLTS ,as this is just a demonstration so I do not have to be too sophisticated about security. Instance Control – This allows the object to create instances in its objects. You can specify a Business Object purely to hold rules. I am being simple here so I will set it to Allow New Instances to allow the Business Object to be used to create, read, update and delete user records. The rest of the tab I will leave empty as I want this to be a very simple object. Other options allow lots of flexibility. The contents should look like this: Before saving your work, you need to navigate to the Schema tab and specify the contents of your object. I will save some time. When you create an object the schema will only contain the basic root elements of the object (in fact only the schema tag is visible). When you go to the Schema Tab, on the dashboard you will see a BO Schema zone with a solitary button. This will allow you to Generate the Schema for you from our metadata. Click on the Generate button to generate a basic schema from the metadata. You will now see a Schema with the element tags and references to the metadata of the Maintenance object (in the mapField attribute). I could spend a while outlining all the ways you can change the schema with defaults, formatting, tagging etc but the online help has plenty of great examples to illustrate this. You can use the Schema Tips zone in the for more details of the available customizations. Note: The tags are generated from the language pack you have installed. The sample is English so the tags are in English (which is the base language of all installations). If you are using a language pack then the tags will be generated in the language of the user that generated the object. At this point you can save your Business Object by pressing the Save action. At this point you have a basic Business Object based on the USER maintenance object ready for use but it is not defined as a Web Service yet. To do this you need to define the newly created Business Object as an XAI Inbound Service. The easiest and quickest way is to select + off the XAI Inbound Service off the context menu on the Business Object maintenance screen. This will prepopulate the service definition with the following: Adapter – This will be set to Business Adaptor. This indicates that the service is either Business Object, Business Service or Service Script based. Schema Type – Whether the object is a Business Object, Business Service or Service Script. In this case it is a Business Object. Schema Name – The name of the object. In this case it is the Business Object AS-User. Active – Set to Yes. This means the service is available upon startup automatically. You can enable and disable services as needed. Transaction Type – A default transaction type as this is Business Object Service. More about this in later postings. In our case we use the default Read. This means that if we only specify data and not a transaction type then the product will assume you want to issue a read against the object. You need to fill in the following: XAI Inbound Service – The name of the Web Service. Usually people use the same name as the underlying object , in the case of this example, but this can match your sites interfacing standards. By the way you can define multiple XAI Inbound Services/Web Services against the same object if you want. Description and Detail Description – Documentation for your Web Service. I just supplied some basic documentation for this demonstration. You can now save the service definition. Note: There are lots of other options on this screen that allow for behavior of your service to be specified. I will leave them blank for now. When you save the service you are issued with two new pieces of information. XAI Inbound Service Id is a randomly generated identifier used internally by the XAI Servlet. WSDL URL is the WSDL standard URL used for integration. We will take advantage of that in later posts. An example of the definition is shown below: Now you have defined the service but it will only be available when the next server restart or when you flush the data cache. XAI Inbound Services are cached for performance so the cache needs to be told of this new service. To refresh the cache you can use the Admin –> X –> XAI Command menu item. From the command dropdown select Refresh Registry and press Send Command. You will see an XML of the command sent to the server (the presence of the XML means it is finished). If you have an error around the authorization, then check your default user and password settings on the XAI Options menu item. Be careful with flushing the cache as the cache is shared (unless of course you are the only Web Service user on the system – In that case it only affects you). The Web Service is NOW available to be used. To perform a simple test of your new Web Service, navigate to the Admin –> X –> XAI Submission menu item. You will see an open XML request tab. You need to type in the request XML you want to test in the Main tab. The first tag is the XAI Inbound Service Name and the elements are as per your schema (minus the schema tag itself as that is only used internally). My example is as follows (I want to return the details of user SYSUSER) – Remember to close tags. Hitting the Save button will issue the XML and return the response according to the Business Object schema. Now before you panic, you noticed that it did not ask for credentials. It propagates the online credentials to the service call on this function. You now have a Web Service you can use for integration. We will reuse this information in subsequent posts. The process I just described can be used for ANY object in the system you want to expose. This whole process at a minimum can take under a minute. Obviously I only showed the basics but you can at least get an appreciation of the ease of defining a Web Service (just by using a browser). The next posts now build upon this. Hope you enjoyed the post.

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  • How Oracle Data Integration Customers Differentiate Their Business in Competitive Markets

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 With data being a central force in driving innovation and competing effectively, data integration has become a key IT approach to remove silos and ensure working with consistent and trusted data. Especially with the release of 12c version, Oracle Data Integrator and Oracle GoldenGate offer easy-to-use and high-performance solutions that help companies with their critical data initiatives, including big data analytics, moving to cloud architectures, modernizing and connecting transactional systems and more. In a recent press release we announced the great momentum and analyst recognition Oracle Data Integration products have achieved in the data integration and replication market. In this press release we described some of the key new features of Oracle Data Integrator 12c and Oracle GoldenGate 12c. In addition, a few from our 4500+ customers explained how Oracle’s data integration platform helped them achieve their business goals. In this blog post I would like to go over what these customers shared about their experience. Land O’Lakes is one of America’s premier member-owned cooperatives, and offers an extensive line of agricultural supplies, as well as production and business services. Rich Bellefeuille, manager, ETL & data warehouse for Land O’Lakes told us how GoldenGate helped them modernize their critical ERP system without impacting service and how they are moving to new projects with Oracle Data Integrator 12c: “With Oracle GoldenGate 11g, we've been able to migrate our enterprise-wide implementation of Oracle’s JD Edwards EnterpriseOne, ERP system, to a new database and application server platform with minimal downtime to our business. Using Oracle GoldenGate 11g we reduced database migration time from nearly 30 hours to less than 30 minutes. Given our quick success, we are considering expansion of our Oracle GoldenGate 12c footprint. We are also in the midst of deploying a solution leveraging Oracle Data Integrator 12c to manage our pricing data to handle orders more effectively and provide a better relationship with our clients. We feel we are gaining higher productivity and flexibility with Oracle's data integration products." ICON, a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries, highlighted the competitive advantage that a solid data integration foundation brings. Diarmaid O’Reilly, enterprise data warehouse manager, ICON plc said “Oracle Data Integrator enables us to align clinical trials intelligence with the information needs of our sponsors. It helps differentiate ICON’s services in an increasingly competitive drug-development industry."  You can find more info on ICON's implementation here. A popular use case for Oracle GoldenGate’s real-time data integration is offloading operational reporting from critical transaction processing systems. SolarWorld, one of the world’s largest solar-technology producers and the largest U.S. solar panel manufacturer, implemented Oracle GoldenGate for real-time data integration of manufacturing data for fast analysis. Russ Toyama, U.S. senior database administrator for SolarWorld told us real-time data helps their operations and GoldenGate’s solution supports high performance of their manufacturing systems: “We use Oracle GoldenGate for real-time data integration into our decision support system, which performs real-time analysis for manufacturing operations to continuously improve product quality, yield and efficiency. With reliable and low-impact data movement capabilities, Oracle GoldenGate also helps ensure that our critical manufacturing systems are stable and operate with high performance."  You can watch the full interview with SolarWorld's Russ Toyama here. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Starwood Hotels and Resorts is one of the many customers that found out how well Oracle Data Integration products work with Oracle Exadata. Gordon Light, senior director of information technology for StarWood Hotels, says they had notable performance gain in loading Oracle Exadata reporting environment: “We leverage Oracle GoldenGate to replicate data from our central reservations systems and other OLTP databases – significantly decreasing the overall ETL duration. Moving forward, we plan to use Oracle GoldenGate to help the company achieve near-real-time reporting.”You can listen about Starwood Hotels' implementation here. Many companies combine the power of Oracle GoldenGate with Oracle Data Integrator to have a single, integrated data integration platform for variety of use cases across the enterprise. Ufone is another good example of that. The leading mobile communications service provider of Pakistan has improved customer service using timely customer data in its data warehouse. Atif Aslam, head of management information systems for Ufone says: “Oracle Data Integrator and Oracle GoldenGate help us integrate information from various systems and provide up-to-date and real-time CRM data updates hourly, rather than daily. The applications have simplified data warehouse operations and allowed business users to make faster and better informed decisions to protect revenue in the fast-moving Pakistani telecommunications market.” You can read more about Ufone's use case here. In our Oracle Data Integration 12c launch webcast back in November we also heard from BT’s CTO Surren Parthab about their use of GoldenGate for moving to private cloud architecture. Surren also shared his perspectives on Oracle Data Integrator 12c and Oracle GoldenGate 12c releases. You can watch the video here. These are only a few examples of leading companies that have made data integration and real-time data access a key part of their data governance and IT modernization initiatives. They have seen real improvements in how their businesses operate and differentiate in today’s competitive markets. You can read about other customer examples in our Ebook: The Path to the Future and access resources including white papers, data sheets, podcasts and more via our Oracle Data Integration resource kit. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • JMX Based Monitoring - Part Four - Business App Server Monitoring

    - by Anthony Shorten
    In the last blog entry I talked about the Oracle Utilities Application Framework V4 feature for monitoring and managing aspects of the Web Application Server using JMX. In this blog entry I am going to discuss a similar new feature that allows JMX to be used for management and monitoring the Oracle Utilities business application server component. This feature is primarily focussed on performance tracking of the product. In first release of Oracle Utilities Customer Care And Billing (V1.x I am talking about), we used to use Oracle Tuxedo as part of the architecture. In Oracle Utilities Application Framework V2.0 and above, we removed Tuxedo from the architecture. One of the features that some customers used within Tuxedo was the performance tracking ability. The idea was that you enabled performance logging on the individual Tuxedo servers and then used a utility named txrpt to produce a performance report. This report would list every service called, the number of times it was called and the average response time. When I worked a performance consultant, I used this report to identify badly performing services and also gauge the overall performance characteristics of a site. When Tuxedo was removed from the architecture this information was also lost. While you can get some information from access.log and some Mbeans supplied by the Web Application Server it was not at the same granularity as txrpt or as useful. I am happy to say we have not only reintroduced this facility in Oracle Utilities Application Framework but it is now accessible via JMX and also we have added more detail into the performance tracking. Most of this new design was working with customers around the world to make sure we introduced a new feature that not only satisfied their performance tracking needs but allowed for finer grained performance analysis. As with the Web Application Server, the Business Application Server JMX monitoring is enabled by specifying a JMX port number in RMI Port number for JMX Business and initial credentials in the JMX Enablement System User ID and JMX Enablement System Password configuration options. These options are available using the configureEnv[.sh] -a utility. These credentials are shared across the Web Application Server and Business Application Server for authorization purposes. Once this is information is supplied a number of configuration files are built (by the initialSetup[.sh] utility) to configure the facility: spl.properties - contains the JMX URL, the security configuration and the mbeans that are enabled. For example, on my demonstration machine: spl.runtime.management.rmi.port=6750 spl.runtime.management.connector.url.default=service:jmx:rmi:///jndi/rmi://localhost:6750/oracle/ouaf/ejbAppConnector jmx.remote.x.password.file=scripts/ouaf.jmx.password.file jmx.remote.x.access.file=scripts/ouaf.jmx.access.file ouaf.jmx.com.splwg.ejb.service.management.PerformanceStatistics=enabled ouaf.jmx.* files - contain the userid and password. The default configuration uses the JMX default configuration. You can use additional security features by altering the spl.properties file manually or using a custom template. For more security options see JMX Security for more details. Once it has been configured and the changes reflected in the product using the initialSetup[.sh] utility the JMX facility can be used. For illustrative purposes I will use jconsole but any JSR160 complaint browser or client can be used (with the appropriate configuration). Once you start jconsole (ensure that splenviron[.sh] is executed prior to execution to set the environment variables or for remote connection, ensure java is in your path and jconsole.jar in your classpath) you specify the URL in the spl.runtime.management.connnector.url.default entry. For example: You are then able to track performance of the product using the PerformanceStatistics Mbean. The attributes of the PerformanceStatistics Mbean are counts of each object type. This is where this facility differs from txrpt. The information that is collected includes the following: The Service Type is captured so you can filter the results in terms of the type of service. For maintenance type services you can even see the transaction type (ADD, CHANGE etc) so you can see the performance of updates against read transactions. The Minimum and Maximum are also collected to give you an idea of the spread of performance. The last call is recorded. The date, time and user of the last call are recorded to give you an idea of the timeliness of the data. The Mbean maintains a set of counters per Service Type to give you a summary of the types of transactions being executed. This gives you an overall picture of the types of transactions and volumes at your site. There are a number of interesting operations that can also be performed: reset - This resets the statistics back to zero. This is an important operation. For example, txrpt is restricted to collecting statistics per hour, which is ok for most people. But what if you wanted to be more granular? This operation allows to set the collection period to anything you wish. The statistics collected will represent values since the last restart or last reset. completeExecutionDump - This is the operation that produces a CSV in memory to allow extraction of the data. All the statistics are extracted (see the Server Administration Guide for a full list). This can be then loaded into a database, a tool or simply into your favourite spreadsheet for analysis. Here is an extract of an execution dump from my demonstration environment to give you an idea of the format: ServiceName, ServiceType, MinTime, MaxTime, Avg Time, # of Calls, Latest Time, Latest Date, Latest User ... CFLZLOUL, EXECUTE_LIST, 15.0, 64.0, 22.2, 10, 16.0, 2009-12-16::11-25-36-932, ASHORTEN CILBBLLP, READ, 106.0, 1184.0, 466.3333333333333, 6, 106.0, 2009-12-16::11-39-01-645, BOBAMA CILBBLLP, DELETE, 70.0, 146.0, 108.0, 2, 70.0, 2009-12-15::12-53-58-280, BPAYS CILBBLLP, ADD, 860.0, 4903.0, 2243.5, 8, 860.0, 2009-12-16::17-54-23-862, LELLISON CILBBLLP, CHANGE, 112.0, 3410.0, 815.1666666666666, 12, 112.0, 2009-12-16::11-40-01-103, ASHORTEN CILBCBAL, EXECUTE_LIST, 8.0, 84.0, 26.0, 22, 23.0, 2009-12-16::17-54-01-643, LJACKMAN InitializeUserInfoService, READ_SYSTEM, 49.0, 962.0, 70.83777777777777, 450, 63.0, 2010-02-25::11-21-21-667, ASHORTEN InitializeUserService, READ_SYSTEM, 130.0, 2835.0, 234.85777777777778, 450, 216.0, 2010-02-25::11-21-21-446, ASHORTEN MenuLoginService, READ_SYSTEM, 530.0, 1186.0, 703.3333333333334, 9, 530.0, 2009-12-16::16-39-31-172, ASHORTEN NavigationOptionDescriptionService, READ_SYSTEM, 2.0, 7.0, 4.0, 8, 2.0, 2009-12-21::09-46-46-892, ASHORTEN ... There are other operations and attributes available. Refer to the Server Administration Guide provided with your product to understand the full et of operations and attributes. This is one of the many features I am proud that we implemented as it allows flexible monitoring of the performance of the product.

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  • Oracle @ E20 Conference Boston - Building Social Business

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle WebCenter is The Engagement Platform Powering Exceptional Experiences for Employees, Partners and Customers &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;quot;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt;&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt;lt;p&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt; &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;gt; The way we work is changing rapidly, offering an enormous competitive advantage to those who embrace the new tools that enable contextual, agile and simplified information exchange and collaboration to distributed workforces and  networks of partners and customers. As many of you are aware, Enterprise 2.0 is the term for the technologies and business practices that liberate the workforce from the constraints of legacy communication and productivity tools like email. It provides business managers with access to the right information at the right time through a web of inter-connected applications, services and devices. Enterprise 2.0 makes accessible the collective intelligence of many, translating to a huge  competitive advantage in the form of increased innovation, productivity and agility.The Enterprise 2.0 Conference takes a strategic perspective, emphasizing the bigger picture implications of the technology and the exploration of what is at stake for organizations trying to change not only tools, but also culture and process. Beyond discussion of the "why", there will also be in-depth opportunities for learning the "how" that will help you bring Enterprise 2.0 to your business. You won't want to miss this opportunity to learn and hear from leading experts in the fields of technology for business, collaboration, culture change and collective intelligence.Oracle was a proud Gold sponsor of the Enterprise 2.0 Conference, taking place this past week in Boston. For those of you that weren't able to make it - we've made the Oracle Social Network Presentation session available here and have posted the slides below. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • BRE (Business Rules Engine) Data Services is out...!!!

    - by Vishal
    A few months ago we at Tellago had open sourced the BizTalk Data Services. We were meanwhile working on other artifacts which comes along with BizTalk Server like the “Business Rules Engine”.  We are happy to announce the first version of BRE Data Services. BRE Data Services is a same concept which we covered through BTS Data Services, providing a RESTFul OData – based API to interact with the Business Rules Engine via HTTP using ATOM Publishing Protocol or JSON as the encoding mechanism.   In the first version release, we mainly focused on the browsing, querying and searching BRE artifacts via a RESTFul interface. Also along with that we provide the functionality to execute Business Rules by inserting the Facts for policies via the IUpdatable implementation of WCF Data Services.   The BRE Data Services API provides a lightweight interface for managing Business Rules Engine artifacts such as Policies, Rules, Vocabularies, Conditions, Actions, Facts etc. The following are some examples which details some of the available features in the current version of the API.   Basic Querying: Querying BRE Policies http://localhost/BREDataServices/BREMananagementService.svc/Policies Querying BRE Rules http://localhost/BREDataServices/BREMananagementService.svc/Rules Querying BRE Vocabularies http://localhost/BREDataServices/BREMananagementService.svc/Vocabularies   Navigation: The BRE Data Services API also leverages WCF Data Services to enable navigation across related different BRE objects. Querying a specific Policy http://localhost/BREDataServices/BREMananagementService.svc/Policies(‘PolicyName’) Querying a specific Rule http://localhost/BREDataServices/BREMananagementService.svc/Rules(‘RuleName’) Querying all Rules under a Policy http://localhost/BREDataServices/BREMananagementService.svc/Policies('PolicyName')/Rules Querying all Facts under a Policy http://localhost/BREDataServices/BREMananagementService.svc/Policies('PolicyName')/Facts Querying all Actions for a specific Rule http://localhost/BREDataServices/BREMananagementService.svc/Rules('RuleName')/Actions Querying all Conditions for a specific Rule http://localhost/BREDataServices/BREMananagementService.svc/Rules('RuleName')/Actions Querying a specific Vocabulary: http://localhost/BREDataServices/BREMananagementService.svc/Vocabularies('VocabName')   Implementation: With the BRE Data Services, we also provide the functionality of executing a particular policy via HTTP. There are couple of ways you can do that though the API.   Ø First is though Service Operations feature of WCF Data Services in which you can execute the Facts by passing them in the URL itself. This is a very simple implementations of the executing the policies due to the limitations & restrictions (only primitive types of input parameters which can be passed) currently of the Service Operations of the WCF Data Services. Below is a code sample.                Below is a traced Request/Response message.                                 Ø Second is through the IUpdatable Interface of WCF Data Services. In this method, you can first query the rule which you want to execute and then inserts Facts for that particular Rules and finally when you perform the SaveChanges() call for the IUpdatable Interface API, it executes the policy with the facts which you inserted at runtime. Below is a sample of client side code. Due to the limitations of current version of WCF Data Services where there is no way you can return back the updates happening on the service side back to the client via the SaveChanges() method. Here we are executing the rule passing a serialized XML as Facts and there is no changes made to any data where we can query back to fetch the changes. This is overcome though the first way to executing the policies which is by executing it as a Service Operation call.     This actually generates a AtomPub message shown as below:   POST /Tellago.BRE.REST.ServiceHost/BREMananagementService.svc/$batch HTTP/1.1 User-Agent: Microsoft ADO.NET Data Services DataServiceVersion: 1.0;NetFx MaxDataServiceVersion: 2.0;NetFx Accept: application/atom+xml,application/xml Accept-Charset: UTF-8 Content-Type: multipart/mixed; boundary=batch_6b9a5ced-5ecb-4585-940a-9d5e704c28c7 Host: localhost:8080 Content-Length: 1481 Expect: 100-continue   --batch_6b9a5ced-5ecb-4585-940a-9d5e704c28c7 Content-Type: multipart/mixed; boundary=changeset_184a8c59-a714-4ba9-bb3d-889a88fe24bf   --changeset_184a8c59-a714-4ba9-bb3d-889a88fe24bf Content-Type: application/http Content-Transfer-Encoding: binary   MERGE http://localhost:8080/Tellago.BRE.REST.ServiceHost/BREMananagementService.svc/Facts('TestPolicy') HTTP/1.1 Content-ID: 4 Content-Type: application/atom+xml;type=entry Content-Length: 927   <?xml version="1.0" encoding="utf-8" standalone="yes"?> <entry xmlns:d="http://schemas.microsoft.com/ado/2007/08/dataservices" xmlns:m="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata" font-size: x-small"http://www.w3.org/2005/Atom">   <category scheme="http://schemas.microsoft.com/ado/2007/08/dataservices/scheme" term="Tellago.BRE.REST.Resources.Fact" />   <title />   <author>     <name />   </author>   <updated>2011-01-31T20:09:15.0023982Z</updated>   <id>http://localhost:8080/Tellago.BRE.REST.ServiceHost/BREMananagementService.svc/Facts('TestPolicy')</id>   <content type="application/xml">     <m:properties>       <d:FactInstance>&lt;ns0:LoanStatus xmlns:ns0="http://tellago.com"&gt;&lt;Age&gt;10&lt;/Age&gt;&lt;Status&gt;true&lt;/Status&gt;&lt;/ns0:LoanStatus&gt;</d:FactInstance>       <d:FactType>TestSchema</d:FactType>       <d:ID>TestPolicy</d:ID>     </m:properties>   </content> </entry> --changeset_184a8c59-a714-4ba9-bb3d-889a88fe24bf-- --batch_6b9a5ced-5ecb-4585-940a-9d5e704c28c7—     Installation: The installation of the BRE Data Services is pretty straight forward. ·         Create a new IIS website say BREDataServices. ·         Download the SourceCode from TellagoCodeplex and copy the content from Tellago.BRE.REST.ServiceHost to the physical location of the above created website.     ·         The appPool account running the website should have admin access to the BizTalkRuleEngineDb database. ·         TheRight click the BREManagementService.svc in the IIS ContentView for the website and wala..     Conclusion: The BRE Data Services API is an experiment intended to bring the capabilities of RESTful/OData based services to the Traditional BTS/BRE Solutions. The future releases will target on technologies like BAM, ESB Toolkit. This version has been tested with various version of BizTalk Server and we have uploaded the source code to our Tellago's DevLabs workspace at Codeplex. I hope you guys enjoy this release. Keep an eye on our new releases @ Tellago Codeplex. We are working on various other Biztalk Artifacts like BAM, ESB Toolkit.     Till than happy BizzRuling…!!!     Thanks,   Vishal Mody

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  • Tulsa SharePoint Interest Group - How SharePoint 2010 Business Connectivity Services could change yo

    - by dmccollough
    Bio: Corey Roth is a consultant at Stonebridge specializing in SharePoint solutions in the Oil & Gas Industry. He has ten plus years of experience delivering solutions in the energy, travel, advertising and consumer electronics verticals. Corey has always focused on rapid adoption of new Microsoft technologies including Visual Studio 2010, SharePoint 2010, .NET Framework 4.0, LINQ, and SilverLight. He also contributed greatly to the beta phases of Visual Studio 2005. For his contributions, he was awarded the Microsoft Award for Customer Excellence (ACE). Corey is a graduate of Oklahoma State University. Corey is a member of the .NET Mafia (www.dotnetmafia.com) where he blogs about the latest technology and SharePoint. Abstract: How SharePoint 2010 Business Connectivity Services could change your life - The New BDC How many hours have your wasted building simple ASP.NET applications to do nothing more than simple CRUD operations against a database.  Many tools have made this easier, but now it's so easy, you'll be up and running in minutes.  This session will show you hot easy it is to get started integrating external data from your line of business systems in SharePoint 2010.  You will learn how to register an external content type using SharePoint Designer based upon a database table or web service and then build an external list.  With external lists, you will see how you can perform CRUD operations on your line of business directly from SharePoint without ever having to do manual configuration in XML files.  Finally, we will walk through how to create custom edit forms for your list using InfoPath 2010. Agenda: 6pm - 6:30 Pizza and Mingle - Sponsored by TekSystems 6:30 - 6:45 Announcements 6:45 - 7:45 Presentation! 7:45 - 8:00 Drawings and Door Prizes Location: TCC (Tulsa Community College) Northeast Campus 3727 East Apache Tulsa, OK 74115 918-594-8000 Campus Map | Live | Yahoo | Google | MapQuest Door Prizes: We will be giving away one of each of these: XBox 360 - Halo 3 ODST Telerik Premium Collection ($1300.00 value) ReSharper ($199.00 value) SQLSets ($149.00 value) 64 bit Windows 7 Introducing Windows 7 for Developers Developing Service-Oriented AJAX Applications on the Microsoft Platform Sponsors: Thanks to our sponsors: TekSystems - Thanks for purchasing the Pizza for our meetings. ISOCentric - Thanks for providing us hosting for the groups web site. Tulsa Community College - Thanks for providing us a place to have our meetings. NEVRON - Thanks for providing us prizes to give away. INETA.org - For allowing us to be a Charter Member and providing awesome Speakers! PERPETUUM Software - Thanks for providing us prizes to give away. Telerik - Thanks for providing us prizes to give away. GrapeCity - Thanks for providing us prizes to give away. SQLSets - Thanks for providing us prizes to give away. K2 - Thanks for providing us prizes to give away. Microsoft - For providing us with a lot of support and product giveaways! Orielly books - For providing us with books and discounts. Wrox books - For providing us with books and discounts. Have any special requests? Let us know at this link: http://tinyurl.com/lg5o38. RSVP for this month's meeting by responding to this thread: http://tinyurl.com/yafkzel . (Must be logged in to the site) Be SURE to RSVP no later than Noon on April 12th and you will get an extra entry for the prize drawings! So, do it now, before you forget and miss out! Show up for the first time or bring a new buddy and you both get TWO extra entries!

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  • Advanced Record-Level Business Intelligence with Inner Queries

    - by gt0084e1
    While business intelligence is generally applied at an aggregate level to large data sets, it's often useful to provide a more streamlined insight into an individual records or to be able to sort and rank them. For instance, a salesperson looking at a specific customer could benefit from basic stats on that account. A marketer trying to define an ideal customer could pull the top entries and look for insights or patterns. Inner queries let you do sophisticated analysis without the overhead of traditional BI or OLAP technologies like Analysis Services. Example - Order History Constancy Let's assume that management has realized that the best thing for our business is to have customers ordering every month. We'll need to identify and rank customers based on how consistently they buy and when their last purchase was so sales & marketing can respond accordingly. Our current application may not be able to provide this and adding an OLAP server like SSAS may be overkill for our needs. Luckily, SQL Server provides the ability to do relatively sophisticated analytics via inner queries. Here's the kind of output we'd like to see. Creating the Queries Before you create a view, you need to create the SQL query that does the calculations. Here we are calculating the total number of orders as well as the number of months since the last order. These fields might be very useful to sort by but may not be available in the app. This approach provides a very streamlined and high performance method of delivering actionable information without radically changing the application. It's also works very well with self-service reporting tools like Izenda. SELECT CustomerID,CompanyName, ( SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID ) As Orders, DATEDIFF(mm, ( SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) ,getdate() ) AS MonthsSinceLastOrder FROM Customers Creating Views To turn this or any query into a view, just put CREATE VIEW AS before it. If you want to change it use the statement ALTER VIEW AS. Creating Computed Columns If you'd prefer not to create a view, inner queries can also be applied by using computed columns. Place you SQL in the (Formula) field of the Computed Column Specification or check out this article here. Advanced Scoring and Ranking One of the best uses for this approach is to score leads based on multiple fields. For instance, you may be in a business where customers that don't order every month require more persistent follow up. You could devise a simple formula that shows the continuity of an account. If they ordered every month since their first order, they would be at 100 indicating that they have been ordering 100% of the time. Here's the query that would calculate that. It uses a few SQL tricks to make this happen. We are extracting the count of unique months and then dividing by the months since initial order. This query will give you the following information which can be used to help sales and marketing now where to focus. You could sort by this percentage to know where to start calling or to find patterns describing your best customers. Number of orders First Order Date Last Order Date Percentage of months order was placed since last order. SELECT CustomerID, (SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) As Orders, (SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS LastOrder, (SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS FirstOrder, DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) AS MonthsSinceFirstOrder, 100*(SELECT COUNT(DISTINCT 100*DATEPART(yy,OrderDate) + DATEPART(mm,OrderDate)) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) / DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) As OrderPercent FROM Customers

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  • OEM to Virtual Machine for Diaster Recovery / Business Continuity.

    - by James
    Hello, We are trying to deploy a Business Continuity Appliance (Zenith BDR) for a customer and one of the features is the ability to bring up the failed server in a virtual machine on the appliance. Great feature. However, the customer has OEM version of Server 2003 on that server and it comes up requiring immediate re-activation since it is now on different hardware. We would be happy with a 2-3 day grace period which is what we expected, but this isn't happening. What are the solutions without having to purchase another VLK copy of Server 2008 and re-installing the server with that license just so we can set this thing up.

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  • Using Oracle Data in the Business Rules Engine

    - by Christopher House
    Yesterday I started working on some new functionality that I had planned to implement using the Business Rules Engine.  As I got further into it, I realized that some of my rules were going to need to reference some data that resides in an Oracle database.  I knew the Business Rules Composer supports using DataConnections and TypedDataTables, but I’d never used this functionality myself, so I wasn’t so sure how it would work with Oracle.  As it turns out, it’s very do-able, there’s just little hoop you need to jump through. I fired up BRC and my suspicions were quickly confirmed.  BRC only recognizes SQL Server databases when it comes to editing rules.  Not letting that deter me, I decided to see if I could “trick” BRE into using Oracle data. On my local SQL server, I created a new database and in that database, created a table that matched the schema of the table I wanted to use in the Oracle database.  I then set about creating my rules, referencing the new SQL Server database everywhere I wanted to use Oracle data.  Finally, I created a new class library and added a class that implements Microsoft.RuleEngine.IFactRetriever.  In that class, I added the necessary code to get a DataSet from the Oracle server, wrap it in a TypedDataTable and assert it into the rule engine.  It’s worth pointing out that in my IFactRetriever class, I made sure to set my DataSet name to the name of the database I’d referenced in the BRC and the DataTable’s name to the name of the table that I’d referenced in the BRC. After gac’ing the new class library and deploying my policy, I tested and everything worked as expected.

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  • Information regarding Collection 6233 - Implementing and Maintaining Business Intelligence in Micros

    - by Testas
    At the London SQL Server User Group I was asked a number of questions regarding the release of Collection 6233 - Implementing and Maintaining Business Intelligence in Microsoft® SQL Server® 2008: Integration Services, Reporting Services and Analysis Services, which has been authored by myself. Particularly regarding the SSIS component of the collection. Elearning is an interactive training experience that enables you to learn at your own pace. With a variety of learning tools including demonstrations, animations as well as written materials and the addition of labs that enables you to reinforce your learning. Microsoft Elearning can provide a valuable learning tool when you may not have the time to take out of the office to attend a courseThis 24-hour collection provides you with the skills and knowledge required to implement and maintain business intelligence solutions on SQL Server 2008 and also helps students to prepare for Exam 70-448 and you can buy each part individually see: http://www.microsoft.com/learning/elearning/course/6233.mspx   However, you will create a simple data warehouse in this collection and use SSIS to create packages to populate the data warehouse with data, exploring key concepts and tools to faciliatate this. This was a decision thart I took when writing this course based on feedback from hundreds of students who attended Microsoft Official Courses on SSIS. They wanted a course that allowed them to use SSIS to work with a data warehouse. This collection will certainly enable you to explore the options available in SSIS to meet this requirement while at the same time meeting the certification requirements I hope this answers the questions regarding this collection and hope you enjoy this collection   Chris  

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  • Following the Thread in OSB

    - by Antony Reynolds
    Threading in OSB The Scenario I recently led an OSB POC where we needed to get high throughput from an OSB pipeline that had the following logic: 1. Receive Request 2. Send Request to External System 3. If Response has a particular value   3.1 Modify Request   3.2 Resend Request to External System 4. Send Response back to Requestor All looks very straightforward and no nasty wrinkles along the way.  The flow was implemented in OSB as follows (see diagram for more details): Proxy Service to Receive Request and Send Response Request Pipeline   Copies Original Request for use in step 3 Route Node   Sends Request to External System exposed as a Business Service Response Pipeline   Checks Response to Check If Request Needs to Be Resubmitted Modify Request Callout to External System (same Business Service as Route Node) The Proxy and the Business Service were each assigned their own Work Manager, effectively giving each of them their own thread pool. The Surprise Imagine our surprise when, on stressing the system we saw it lock up, with large numbers of blocked threads.  The reason for the lock up is due to some subtleties in the OSB thread model which is the topic of this post.   Basic Thread Model OSB goes to great lengths to avoid holding on to threads.  Lets start by looking at how how OSB deals with a simple request/response routing to a business service in a route node. Most Business Services are implemented by OSB in two parts.  The first part uses the request thread to send the request to the target.  In the diagram this is represented by the thread T1.  After sending the request to the target (the Business Service in our diagram) the request thread is released back to whatever pool it came from.  A multiplexor (muxer) is used to wait for the response.  When the response is received the muxer hands off the response to a new thread that is used to execute the response pipeline, this is represented in the diagram by T2. OSB allows you to assign different Work Managers and hence different thread pools to each Proxy Service and Business Service.  In out example we have the “Proxy Service Work Manager” assigned to the Proxy Service and the “Business Service Work Manager” assigned to the Business Service.  Note that the Business Service Work Manager is only used to assign the thread to process the response, it is never used to process the request. This architecture means that while waiting for a response from a business service there are no threads in use, which makes for better scalability in terms of thread usage. First Wrinkle Note that if the Proxy and the Business Service both use the same Work Manager then there is potential for starvation.  For example: Request Pipeline makes a blocking callout, say to perform a database read. Business Service response tries to allocate a thread from thread pool but all threads are blocked in the database read. New requests arrive and contend with responses arriving for the available threads. Similar problems can occur if the response pipeline blocks for some reason, maybe a database update for example. Solution The solution to this is to make sure that the Proxy and Business Service use different Work Managers so that they do not contend with each other for threads. Do Nothing Route Thread Model So what happens if there is no route node?  In this case OSB just echoes the Request message as a Response message, but what happens to the threads?  OSB still uses a separate thread for the response, but in this case the Work Manager used is the Default Work Manager. So this is really a special case of the Basic Thread Model discussed above, except that the response pipeline will always execute on the Default Work Manager.   Proxy Chaining Thread Model So what happens when the route node is actually calling a Proxy Service rather than a Business Service, does the second Proxy Service use its own Thread or does it re-use the thread of the original Request Pipeline? Well as you can see from the diagram when a route node calls another proxy service then the original Work Manager is used for both request pipelines.  Similarly the response pipeline uses the Work Manager associated with the ultimate Business Service invoked via a Route Node.  This actually fits in with the earlier description I gave about Business Services and by extension Route Nodes they “… uses the request thread to send the request to the target”. Call Out Threading Model So what happens when you make a Service Callout to a Business Service from within a pipeline.  The documentation says that “The pipeline processor will block the thread until the response arrives asynchronously” when using a Service Callout.  What this means is that the target Business Service is called using the pipeline thread but the response is also handled by the pipeline thread.  This implies that the pipeline thread blocks waiting for a response.  It is the handling of this response that behaves in an unexpected way. When a Business Service is called via a Service Callout, the calling thread is suspended after sending the request, but unlike the Route Node case the thread is not released, it waits for the response.  The muxer uses the Business Service Work Manager to allocate a thread to process the response, but in this case processing the response means getting the response and notifying the blocked pipeline thread that the response is available.  The original pipeline thread can then continue to process the response. Second Wrinkle This leads to an unfortunate wrinkle.  If the Business Service is using the same Work Manager as the Pipeline then it is possible for starvation or a deadlock to occur.  The scenario is as follows: Pipeline makes a Callout and the thread is suspended but still allocated Multiple Pipeline instances using the same Work Manager are in this state (common for a system under load) Response comes back but all Work Manager threads are allocated to blocked pipelines. Response cannot be processed and so pipeline threads never unblock – deadlock! Solution The solution to this is to make sure that any Business Services used by a Callout in a pipeline use a different Work Manager to the pipeline itself. The Solution to My Problem Looking back at my original workflow we see that the same Business Service is called twice, once in a Routing Node and once in a Response Pipeline Callout.  This was what was causing my problem because the response pipeline was using the Business Service Work Manager, but the Service Callout wanted to use the same Work Manager to handle the responses and so eventually my Response Pipeline hogged all the available threads so no responses could be processed. The solution was to create a second Business Service pointing to the same location as the original Business Service, the only difference was to assign a different Work Manager to this Business Service.  This ensured that when the Service Callout completed there were always threads available to process the response because the response processing from the Service Callout had its own dedicated Work Manager. Summary Request Pipeline Executes on Proxy Work Manager (WM) Thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. Route Node Request sent using Proxy WM Thread Proxy WM Thread is released before getting response Muxer is used to handle response Muxer hands off response to Business Service (BS) WM Response Pipeline Executes on Routed Business Service WM Thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. No Route Node (Echo functionality) Proxy WM thread released New thread from the default WM used for response pipeline Service Callout Request sent using proxy pipeline thread Proxy thread is suspended (not released) until the response comes back Notification of response handled by BS WM thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. Note this is a very short lived use of the thread After notification by callout BS WM thread that thread is released and execution continues on the original pipeline thread. Route/Callout to Proxy Service Request Pipeline of callee executes on requestor thread Response Pipeline of caller executes on response thread of requested proxy Throttling Request message may be queued if limit reached. Requesting thread is released (route node) or suspended (callout) So what this means is that you may get deadlocks caused by thread starvation if you use the same thread pool for the business service in a route node and the business service in a callout from the response pipeline because the callout will need a notification thread from the same thread pool as the response pipeline.  This was the problem we were having. You get a similar problem if you use the same work manager for the proxy request pipeline and a business service callout from that request pipeline. It also means you may want to have different work managers for the proxy and business service in the route node. Basically you need to think carefully about how threading impacts your proxy services. References Thanks to Jay Kasi, Gerald Nunn and Deb Ayers for helping to explain this to me.  Any errors are my own and not theirs.  Also thanks to my colleagues Milind Pandit and Prasad Bopardikar who travelled this road with me. OSB Thread Model Great Blog Post on Thread Usage in OSB

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