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  • SEO: best way to deal with short lifetime URLs?

    - by Mike Norgate
    I am currently in the process of redesigning a job advert site and am trying to put a lot more effort into my SEO. My question is how should I deal with the URLs that point to job adverts when the advert expires. The options I have thought of so far are: Return a 404 error and redirect to a 404 page. Will it have an effect on ranking if there are a lot of URLs that return 404s after only being up for a few weeks? Redirect to job listing page - When the user requests a URL for an advert that has expired just redirect to the main job listing page. Show the advert but tell the user to has closed - Show the advert page but with a notification that the advert has closed. The issue I see with this is that the user will visit the page, see its closed and then leave the site again which would not be good for rankings

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  • OTN APAC Tour 2012: Bangkok, Thailand - RECAP

    - by Mike Dietrich
    Thanks to everybody who did attend at the OTN APAC Tour in Bangkok on Monday, Oct 21. It was a pleasure for me to be back in Bangkok again even though I didn't have much time again due to my overnight flight to Seoul after the workshop. But thanks for your questions - I will follow up as soon as I'm getting back home. And thanks to Francisco Alvarez, Oracle ACE Director from New Zealand, for inviting me. It was a pleasure presenting together with Francisco, Kamran Nagayev, Oracle ACE Director from Azerbaidjan and Tanakorn Tavornsasnavong from Bangkok. I have learned a lot during that day. In case you'd like to download my presentations from this day please find theme via this link. You may access the other slides on either the local OTN page or get them directly from Francisco's blog and Kamran's blog (and you'll find a lot of excellent and helpful articles there as well). And many thanks to the local OTN group organizing the entire event so well   Hope to see you soon again

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  • OBI10g will be Non-Qualifying for OPN Specialisation in September 2013

    - by Mike.Hallett(at)Oracle-BI&EPM
    aboteste 12.00 Just to alert you, that OPN Specialisation is software version-specific: so as we bring out new product versions, so the specialisation crtiteria and exam needs to keep updated to the new version. Specifically for our analytics partners, be aware that your “OBI10g Specialisation” credentials will be Non-Qualifying for OPN Specialisation in September 2013. Therefore to keep your profile up to date please start now to take the latest OBI11g exams and apply to OPN to upgrade to “OBI11g Specialisation”. Find out more about the new version OBI11g Exams to update your OPN Specialisation @ OPN Exam for OBI Suite 11g is Now LIVE, and more generally the Update on BI & EPM Specializations and Knowledge Zones. aboteste 12.00 Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} And to help you pass, see the Oracle Business Intelligence Foundation Suite 11 Essentials Exam Study Guide. Also check the documents on OPN for Frequently Asked Questions for Product Version Specialization and the latest Specializations Catalog. Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • play sound from different applications on different output devices (speakers, headphones)

    - by Mike
    I want music (played e.g. via Audacious) to be played on speaker system, and all other sounds produced by other applications (including ubuntu sound effects) to be played on headphones. My computer has sound connectors at its back, and also connectors on its front panel. When I connect both headphones and speakers, only headphones work (I take it, the front connectors take precedence?). Should I purchase another sound card (in addition to the motherboard-integrated sound I have)? When I go to Audacious output settings, I see only the ouput plugin selection list, with PulseAudio selected and options like ALSA, OSS4 etc. But there's no facility to select particular output device (and I guess it wouldn't magically appear even if I had the second soundcard). Is this at all possible to bind specific application to particular output device?

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  • URL parameter names being changed by user agents

    - by Mike Deck
    In reviewing one of our site's web logs I'm seeing instances where we are returning a 404 to requests because we're expecting an id parameter to be sent, but instead we're seeing a di parameter. The resource in question is an image but which image file actually gets served is dependent on the id parameter. The expected url is something like http://images.mysite.com/photo.gif?id=123&width=200&height=300 What I'm seeing in the logs is requests for http://images.mysite.com/photo.gif?di=123&width=200&height=300 The only case where we are seeing this on the id parameter. It seems unlikely that this is due to a server side or JavaScript bug since it seems to be only effecting a small percentage of our traffic. We are seeing this across a wide variety of user agents (both mobile and desktop) and IPs. Has anyone else seen this? Is there a browser plugin or other software you're aware of that could be causing this, and if so is there a good way to work around the issue?

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  • SPARC T5-4 Engineering Simulation Solution

    - by Mike Mulkey-Oracle
    A recent Oracle internal performance evaluation for computer-based product design demonstrated that Oracle's SPARC T5-4 server running MSC's SimManager simulation software with Oracle Database 12c consolidates the work of multiple x86 servers while delivering better overall performance.   Engineering simulation solutions have taken the center stage in helping companies design and develop innovative products while reducing physical prototyping costs, and exploring a larger design space, resulting in more design possibilities. For this solution, a single SPARC T5-4 server running Oracle Solaris 11 was deployed to consolidate the MSC SimManager server, the Oracle Database 12c server, and the web application server onto a single platform. An automotive design workload was deployed to demonstrate how the SPARC T5-4 server can be used to consolidate the work of multiple x86 servers and deliver better overall performance while reducing complexity and achieving optimal product designs.  A joint Oracle/MSC Software solution brief describes this in more detail:  A Simplified Solution for Product Lifecycle Management —MSC SimManager on a SPARC T5-4 Server

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  • Do cross reference database tables have a place in domain driven design?

    - by Mike Cellini
    First some background. Let's say we have a system where a customer is placing an order in a web interface. The items that customer is ordering can priced in various ways. Sometimes including the cost of delivery and sometimes not at all. That pricing effectively depends on a variety of factors including the vendor's own pricing model, that vendor's individual contracts with customers as well as that vendor's contracts with its own suppliers. Let's assume that once a customer places an order for a particular item and chooses a contract if any, the method of delivery can be determined by variables on those contracts. Those delivery methods also live in their own table in the database and have various properties consumed downstream. It makes sense that a cross reference or lookup table would store that information. That table would be loaded into the domain and could then be used to apply the appropriate delivery method while processing the order. Does this make sense in the context of domain driven design? Or is my thinking too relational? Is this logic that should be built into it's own class/method (I mean beyond apply the cross reference table data)?

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  • How to interpret Events from Unique Events in Google Analytics?

    - by Mike Buckbee
    I'm trying to add some javascript triggered Google Analytics events to a website that is already working with GA. I've included the following beneath the standard GA script (new ga.js script). _gaq.push(['_trackEvent', 'Downloads', 'Extension']); Which seems to be working ok, but the results listed in the Events Overview report (after waiting 24 hours), don't make sense. It states that there have been 1 Total Events and 5 Unique Events (screenshot below). https://img.skitch.com/20110729-8hufapcq2366rq3cbpuihjgqjd.jpg

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  • Swap File, Mount point, GRUB2

    - by Mike Green
    Windows 7 with 1gb RAM Hi. I am installing Ubuntu 12 onto a 20gb ext3 partition. I have 100gb free disk space. The install asked me to choose a swap space. Do I have to allocate another partition for the swap space, and if so, what size should it be? I installed without allocating a swap space. Can I allocate a swap space after the install? The install asked me for a mount point. I chose /. Is this okay? I also want to ensure that GRUB2 will be installed within the UBUNTU partition. Is there an option for this on the install? (I will use EasyBCD to select Windows7 or UBUNTU.) Thanks for your help, M...

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  • PBCS Hyperion Planning in the Cloud PartnerLab 2-Day Training

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Objective of the PartnerLab:  To help partners engage the interest and commitment of their clients for Oracle Planning and Budgeting Cloud Service projects. This is your unique opportunity to learn how to expand your business with the PBCS Application. This 2-day PartnerLab workshop will enable your team to understand the fundamental concepts of the PBCS Application, the implications of Oracle Public Cloud deployment, and to effectively present and demonstrate PBCS to prospective clients. Participants must already be competent with the on-premise Hyperion Planning application: this training will build on existing expertise to cover SaaS Cloud specific deployment implications and how best to demonstrate this to clients and win services led PBCS implementation engagements. Register here now and see full Agenda for 07-08 July 2014 in Oracle Paris – Colombes 15, bd Charles de Gaulle, 92715 Colombes Cedex France Register here now and see full Agenda for 15-16 July 2014 in Oracle Italy via Fulvio Testi 136, Cinisello Balsamo, Milan, Italy This training is free of charge to OPN Member Partners This PartnerLab is a 2 day in-class workshop event led by Oracle Pre-Sales subject matter experts. These 2 days consist of discussions, presentations, demonstration and hands-on exercises. Note: the hands-on exercises are in an already installed environment that you can have access to after the event (see more @ Hyperion Demonstration Systems for Partners). The PartnerLab will be delivered in English or local language. Mandatory prerequisites for a participant: Please view material available and complete the assessments before you attend the PartnerLab event. Material and assessments cover foundational information about Oracle Hyperion Planning and Oracle Planning and Budgeting Cloud Service. View material prior to live PartnerLab: Oracle Hyperion Planning 11 Sales Specialist guided learning path Oracle Hyperion Planning 11 PreSales Specialist guided learning path Oracle Hyperion Planning 11 Implementation Specialist guided learning path Oracle Planning and Budgeting Cloud Service Specialist guided learning path PBCS How-to Videos Learn More at Oracle Planning and Budgeting Cloud Service Take and pass these on-line assessments prior to the live PartnerLab training: Oracle Hyperion Planning 11 Sales Specialist on-line exam Oracle Hyperion Planning 11 PreSales Specialist on-line exam /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Can't connect to wireless network in Lubuntu

    - by mike
    I have a CISCO 802.11b WIFI Mini PCI LAN card in my IBM ThinkPad T30 laptop. Is this wireless card compatible with Lubuntu? I ran it off a Live CD and it showed the network I want to connect to – but it just won't connect. I tried installing Lubuntu and during installation it also tried to connect to the same network and still nothing. I know that the wireless network is working correctly because I can connect to it with all my other devices and it works on this very same laptop when I am running Windows.

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  • Client Side Prediction for a Look Vector

    - by Mike Sawayda
    So I am making a first person networked shooter. I am working on client-side prediction where I am predicting player position and look vectors client-side based on input messages received from the server. Right now I am only worried about the look vectors though. I am receiving the correct look vector from the server about 20 times per second and I am checking that against the look vector that I have client side. I want to interpolate the clients look vector towards the correct one that is server side over a period of time. Therefore no matter how far you are away from the servers look vector you will interpolate to it over the same amount of time. Ex. if you were 10 degrees off it would take the same amount of time as if you were 2 degrees off to be correctly lined up with the server copy. My code looks something like this but the problem is that the amount that you are changing the clients copy gets infinitesimally small so you will actually never reach the servers copy. This is because I am always calculating the difference and only moving by a percentage of that every frame. Does anyone have any suggestions on how to interpolate towards the servers copy correctly? if(rotationDiffY > ClientSideAttributes::minRotation) { if(serverRotY > clientRotY) { playerObjects[i]->collisionObject->rotation.y += (rotationDiffY * deltaTime); } else { playerObjects[i]->collisionObject->rotation.y -= (rotationDiffY deltaTime); } }

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  • Wired card not connecting after trying to connect

    - by Mike
    I have an Ubuntu 12.10 PC. When I plug in my internet cable it starts connecting and after a minute it says it can't connect. I tried different cables but nothing works. Wlan works. I think it's the network driver but I don't know how to install/update it. Here's the ifconfig info (if it helps): eth0 Link encap:Ethernet HWaddr 00:01:6c:39:2a:8d inet6 addr: fe80::201:6cff:fe39:2a8d/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:2011 errors:0 dropped:362 overruns:0 frame:0 TX packets:586 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:175452 (175.4 KB) TX bytes:147211 (147.2 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:9779 errors:0 dropped:0 overruns:0 frame:0 TX packets:9779 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:8460080 (8.4 MB) TX bytes:8460080 (8.4 MB) wlan0 Link encap:Ethernet HWaddr 08:10:74:35:99:9d inet6 addr: fe80::a10:74ff:fe35:999d/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:1790 errors:0 dropped:0 overruns:0 frame:0 TX packets:3250 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:401664 (401.6 KB) TX bytes:2898773 (2.8 MB)

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  • Suddenly today, no HDMI on both Ubuntu 12.04 and Windows 7. What is HDA driver?

    - by Mike
    In the past, I just plug in hdmi, then boot laptop, and I have display on tv. Today my tv reads as "No Signal". When I go into "sound" on dashboard, there is No HDMI option. I don't understand what could have changed in the past few days. I also have Windows 7 on this machine, and I have same issue on there as well. In Ubuntu I scanned for drivers, and it asked if I wanted to activate HDA driver for DKMS. I'm not sure what that is. I googled and it looks like an audio driver. In Windows, Its says driver is up to date.

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  • Ubuntu will not start any more !!!!!!!! PLEASE HELP?

    - by mike
    I really need help , I left my computer downloading all the night and i did donwload 35 go of movies ( legal ....) , I restart the computed in the morning then i booted in my encrypted windows partition for my work. Surprise in the evening when i try to boot on linux again , then it doesnt start as it's telling me low graphic mode , and doesnt boot( happen when it's really full ) . Tryed in rescue and it's telling me i have 0 mo free. Tryed in shell comand sdo root rm - Some files IMPOSSIBLE . it's telling me that my files are only in read only file systems. I mouted my other hard drive in windows as well but there is a '' Write protection '' i can only read the files. Please let me know , what solution do i have ? Should i try live usb with ubuntu ? Thanks guys

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  • what is the Best way to learn object oriented principles

    - by Mike
    I am interesed in OOP principles and i found lots of documentations and books about it, for instance in C++, Java, .NET, PHP and so on, but if i only want to learn OOP principle, differences and not in language, what can i do? i want a good documentation, not just like a whole book about something except OOP :) specific answers, how it works, main features, pictures, or videos, or forum, or even stack... in every time I began studying i read a whole history of programming, computer science, software development and bla bla... i need specific answers, if it is possible i really need to learn, i need examples and exercises thanks in advance

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  • Let's do the Time Warp again!

    - by Mike Dietrich
    Once you start reading about Daylight Saving Time changes in MyOracleSupport you'll find still a lot of notes explaining this and that and back and forth. But sometimes there seems to be a bit too much information - and lacking clear instructions. Once a customer called that the "Time Zone Spaghetti" after reading MOS notes about DST for several hours ending up with the note where he has begun to read before still not clear what to do now I'm using usually the scripts from MOS Note:977512.1 as you'll just have to exchange the DST version you are upgrading to and it has everything you need to check and adjust the time zone data in the database - for instance after applying the DST V18 patch to your database's homes. As a reminder to myself when traveling I have stored a copy of the script part of that note here - and please note that this is not an official Oracle version. Always read and check the original MOS Note:977512.1 as it may have gotten changed in between and may contain changes or corrections and as it has a lot of more explainationary information than I could cover here. And credit to Gunter Vermeir from Oracle Support, who is the owner of that MOS Note and has compiled all that useful stuff together. DST_prepare.sql DST_adjust.sql

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  • Trouble with Ubuntu 12.10 install/evaluation

    - by Mike H
    I am trying to install Ubuntu 12.10 onto my Compaq Presario SR1215CL. I downloaded ubuntu-12.10-desktop-i386.iso file using BitTorrent and burned it to a blank DVD-RW. When I boot the computer with the Live Disk in the disk tray I am able to get to the Welcome screen. If I click on "Try Ubuntu" I am left at a blank screen except for the desktop background. There are no menus, toolbars, icons, etc. If I press Ctrl+Alt+Delete at this stage I am able to log out of the Live Session, but am unable to log back in. If I click on "Install Ubuntu" instead, I am able to proceed fairly far into the installation process, but eventually it quits and drops me to the same blank screen as above. I'm not sure at which stage the installer quits, but it does ask me to identify the issue and solve the problem myself from inside the Live Session, which doesn't work. Does anyone have some suggestions on how to get Ubuntu installed and working?

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  • Planning and Budgeting Cloud Service - Partner Webcast

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Please join us for a 90 minutes live Partner Webcast which will overview the upcoming Oracle Planning and Budgeting Cloud Service (PBCS) offering on Tuesday, 26th November, 2013 at 5:00 pm CET / 4:00 pm UK. Look out for the joining URL and instruction in my November Newsletter coming soon. As a reminder, there was also a Partner Webcast recorded in August 2103 about PBCS which included a demo. Replay link here. Topics include: Latest news from Product Management; live demo; overview of assets and collaterals; Q&A session Oracle Planning and Budgeting Cloud Service (PBCS) offers organizations the market-leading Oracle Hyperion Planning and Budgeting solution delivered via Oracle’s public cloud service. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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  • Android Array Lag?

    - by Mike
    I am making a platform game for Android. It is sort of a tile based game. I added bullets and enemies with AI and a bunch of tile types. I created a simple map with no Enemies. Everything was running well and smooth until I shot a bunch of bullets randomly everywhere. A couple of hundreds of bullets later, the FPS lowered. I made a test to find out if the bullets were the problem so I made another simple map with just a tile to stand on and left it for a while. Minutes later, I played around with it a bit to check if the FPS changed and it didnt. I reloaded the same map and shot a lot of bullets. Minutes later, the FPS was visibly lower even after the number of bullets were zero. Points to note: Programmed FPS is 30 Tested on a Samsung Galaxy Y and Samsung Galaxy W Any tile, enemy, bullet that is off screen is not drawn to prevent lag Bullets collide with Tiles (if they dont collide with in 450 frames, they are removed from the array) I used List bullets = new ListArray(); I used bullets.add(new Bullet(x, y, params...)); I used for(...){ if(...){ bullets.remove(i); } } Code for bullet: private void drawBullets(Canvas canvas) { for (int i = 0; i < bullets.size(); i++) { Bullet b = bullets.get(i); b.update(canvas); //updates physics if (b.t > blm) { //if the bullet is past its expiry bullets.remove(i); i--; } else { if (svx((b.x)) > 0 && svx(b.x) < width && svy((b.y)) > 0 && svy(b.y) < height) { // if bullet is not off screen b.draw(canvas); // draw the bullet } } } } I tried searching for solutions and references but I have no luck. I'm guessing that the lag has something to do with the Array and the Bullets or Classes that I've loaded? I'm not sure! Someone please help! Thanks in advance! :)

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  • Continuing Education as a Part of Your Job [closed]

    - by Mike
    I work as a programmer for a mid-sized company (about 500 employees) in the medical industry. Before that I worked at a custom software development/consulting company. At both companies programmers were never officially given time to continue their education through taking classes, reading books or blogs, or doing research relevant to the job. At the software development company we were offered some money to pay for a class, but not offered any time off of work to take the class. I have been wondering, do most employers of programmers give time off of work to take a class, read a book, or do job related research? By time off of work I just mean some period of time where you can stop development; it does not have to mean leaving the office. I would be grateful to hear about everyone's experience with this.

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  • Are You Meeting Social Customer Service Expectations?

    - by Mike Stiles
    Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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  • Pinterest and the Rising Power of Imagery

    - by Mike Stiles
    If images keep you glued to a screen, you’re hardly alone. Countless social users are letting their eyes do the walking, waiting for that special photo to grab their attention. And perhaps more than any other social network, Pinterest has been giving those eyes plenty of room to walk. Pinterest came along in 2010. Its play was that users could simply create topic boards and pin pictures to the appropriate boards for sharing. Yes there are some words, captions mostly, but not many. The speed of its growth raised eyebrows. Traffic quadrupled in the last quarter of 2011, with 7.51 million unique visitors in December alone. It now gets 1.9 billion monthly page views. And it was sticky. In the US, the average time a user spends strolling through boards and photos on Pinterest is 15 minutes, 50 seconds. Proving the concept of browsing a catalogue is not dead, it became a top 5 referrer for several apparel retailers like Land’s End, Nordstrom, and Bergdorfs. Now a survey of online shoppers by BizRate Insights says that Pinterest is responsible for more purchases online than Facebook. Over 70% of its users are going there specifically to keep up with trends and get shopping ideas. And when they buy, the average order value is $179. Pinterest is also scoring better in terms of user engagement. 66% of pinners regularly follow and repin retailers, whereas 17% of Facebook fans turn to that platform for purchase ideas. (Facebook still wins when it comes to reach and driving traffic to 3rd-party sites by the way). Social posting best practices have consistently shown that posts with photos are rewarded with higher engagement levels. You may be downright Shakespearean in your writing, but what makes images in the digital world so much more powerful than prose? 1. They transcend language barriers. 2. They’re fun and addictive to look at. 3. They can be consumed in fractions of a second, important considering how fast users move through their social content (admit it, you do too). 4. They’re efficient gateways. A good picture might get them to the headline. A good headline might then get them to the written content. 5. The audience for them surpasses demographic limitations. 6. They can effectively communicate and trigger an emotion. 7. With mobile use soaring, photos are created on those devices and easily consumed and shared on them. Pinterest’s iPad app hit #1 in the Apple store in 1 day. Even as far back as 2009, over 2.5 billion devices with cameras were on the streets generating in just 1 year, 10% of the number of photos taken…ever. But let’s say you’re not a retailer. What if you’re a B2B whose products or services aren’t visual? Should you worry about your presence on Pinterest? As with all things, you need a keen awareness of who your audience is, where they reside online, and what they want to do there. If it doesn’t make sense to put a tent stake in Pinterest, fine. But ignore the power of pictures at your own peril. If not visually, how are you going to attention-grab social users scrolling down their News Feeds at top speed? You’re competing with every other cool image out there from countless content sources. Bore us and we’ll fly right past you.

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  • Acceleration Based Player Movement

    - by Mike Sawayda
    Ok, so I am making a first person shooter game and I am currently working on movement that looks and feels good. I want to incorporate acceleration based movement for the player so that he has to accelerate to max speed and decelerate to minimum speed. Acceleration will happen when you have the key pressed and deceleration will happen when you let go of that key. The problem is that there are some instances where you switch from moving forward to moving backward where no deceleration is needed because you could potentially be moving at double speed in the reverse if you did. Does anyone have a good implementation of how to accomplish acceleration based movement that works well?

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  • Come up with a real-world problem in which only the best solution will do (a problem from Introduction to algorithms) [closed]

    - by Mike
    EDITED (I realized that the question certainly needs a context) The problem 1.1-5 in the book of Thomas Cormen et al Introduction to algorithms is: "Come up with a real-world problem in which only the best solution will do. Then come up with one in which a solution that is “approximately” the best is good enough." I'm interested in its first statement. And (from my understanding) it is asked to name a real-world problem where only the exact solution will work as opposed to a real-world problem where good-enough solution will be ok. So what is the difference between the exact and good enough solution. Consider some physics problem for example the simulation of the fulid flow in the permeable medium. To make this simulation happen some simplyfing assumptions have to be made when deriving a mathematical model. Otherwise the model becomes at least complex and unsolvable. Virtually any particle in the universe has its influence on the fluid flow. But not all particles are equal. Those that form the permeable medium are much more influental than the ones located light years away. Then when the mathematical model needs to be solved an exact solution can rarely be found unless the mathematical model is simple enough (wich probably means the model isn't close to reality). We take an approximate numerical method and after hours of coding and days of verification come up with the program or algorithm which is a solution. And if the model and an algorithm give results close to a real problem by some degree that is good enough soultion. Its worth noting the difference between exact solution algorithm and exact computation result. When considering real-world problems and real-world computation machines I believe all physical problems solutions where any calculations are taken can not be exact because universal physical constants are represented approximately in the computer. Any numbers are represented with the limited precision, at least limited by amount of memory available to computing machine. I can imagine plenty of problems where good-enough, good to some degree solution will work, like train scheduling, automated trading, satellite orbit calculation, health care expert systems. In that cases exact solutions can't be derived due to constraints on computation time, limitations in computer memory or due to the nature of problems. I googled this question and like what this guy suggests: there're kinds of mathematical problems that need exact solutions (little note here: because the question is taken from the book "Introduction to algorithms" the term "solution" means an algorithm or a program, which in this case gives exact answer on each input). But that's probably more of theoretical interest. So I would like to narrow down the question to: What are the real-world practical problems where only the best (exact) solution algorithm or program will do (but not the good-enough solution)? There are problems like breaking of cryptographic ciphers where only exact solution matters in practice and again in practice the process of deciphering without knowing a secret should take reasonable amount of time. Returning to the original question this is the problem where good-enough (fast-enough) solution will do there's no practical need in instant crack though it's desired. So the quality of "best" can be understood in any sense: exact, fastest, requiring least memory, having minimal possible network traffic etc. And still I want this question to be theoretical if possible. In a sense that there may be example of computer X that has limited resource R of amount Y where the best solution to problem P is the one that takes not more than available Y for inputs of size N*Y. But that's the problem of finding solution for P on computer X which is... well, good enough. My final thought that we live in a world where it is required from programming solutions to practical purposes to be good enough. In rare cases really very very good but still not the best ones. Isn't it? :) If it's not can you provide an example? Or can you name any such unsolved problem of practical interest?

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