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• Overly accessible and incredibly resource hungry relationships between business objects. How can I f

  - by Mike

  Hi, Firstly, This might seem like a long question. I don't think it is... The code is just an overview of what im currently doing. It doesn't feel right, so I am looking for constructive criticism and warnings for pitfalls and suggestions of what I can do. I have a database with business objects. I need to access properties of parent objects. I need to maintain some sort of state through business objects. If you look at the classes, I don't think that the access modifiers are right. I don't think its structured very well. Most of the relationships are modelled with public properties. SubAccount.Account.User.ID <-- all of those are public.. Is there a better way to model a relationship between classes than this so its not so "public"? The other part of this question is about resources: If I was to make a User.GetUserList() function that returns a List, and I had 9000 users, when I call the GetUsers method, it will make 9000 User objects and inside that it will make 9000 new AccountCollection objects. What can I do to make this project not so resource hungry? Please find the code below and rip it to shreds. public class User { public string ID {get;set;} public string FirstName {get; set;} public string LastName {get; set;} public string PhoneNo {get; set;} public AccountCollection accounts {get; set;} public User { accounts = new AccountCollection(this); } public static List<Users> GetUsers() { return Data.GetUsers(); } } public AccountCollection : IEnumerable<Account> { private User user; public AccountCollection(User user) { this.user = user; } public IEnumerable<Account> GetEnumerator() { return Data.GetAccounts(user); } } public class Account { public User User {get; set;} //This is public so that the subaccount can access its Account's User's ID public int ID; public string Name; public Account(User user) { this.user = user; } } public SubAccountCollection : IEnumerable<SubAccount> { public Account account {get; set;} public SubAccountCollection(Account account) { this.account = account; } public IEnumerable<SubAccount> GetEnumerator() { return Data.GetSubAccounts(account); } } public class SubAccount { public Account account {get; set;} //this is public so that my Data class can access the account, to get the account's user's ID. public SubAccount(Account account) { this.account = account; } public Report GenerateReport() { Data.GetReport(this); } } public static class Data { public static List<Account> GetSubAccounts(Account account) { using (var dc = new databaseDataContext()) { List<SubAccount> query = (from a in dc.Accounts where a.UserID == account.User.ID //this is getting the account's user's ID select new SubAccount(account) { ID = a.ID, Name = a.Name, }).ToList(); } } public static List<Account> GetAccounts(User user) { using (var dc = new databaseDataContext()) { List<Account> query = (from a in dc.Accounts where a.UserID == User.ID //this is getting the user's ID select new Account(user) { ID = a.ID, Name = a.Name, }).ToList(); } } public static Report GetReport(SubAccount subAccount) { Report report = new Report(); //database access code here //need to get the user id of the subaccount's account for data querying. //i've got the subaccount, but how should i get the user id. //i would imagine something like this: int accountID = subAccount.Account.User.ID; //but this would require the subaccount's Account property to be public. //i do not want this to be accessible from my other project (UI). //reading up on internal seems to do the trick, but within my code it still feels //public. I could restrict the property to read, and only private set. return report; } public static List<User> GetUsers() { using (var dc = new databaseDataContext()) { var query = (from u in dc.Users select new User { ID = u.ID, FirstName = u.FirstName, LastName = u.LastName, PhoneNo = u.PhoneNo }).ToList(); return query; } } }

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• Oracle Database 12 c New Partition Maintenance Features by Gwen Lazenby

  - by hamsun

  One of my favourite new features in Oracle Database 12c is the ability to perform partition maintenance operations on multiple partitions. This means we can now add, drop, truncate and merge multiple partitions in one operation, and can split a single partition into more than two partitions also in just one command. This would certainly have made my life slightly easier had it been available when I administered a data warehouse at Oracle 9i. To demonstrate this new functionality and syntax, I am going to create two tables, ORDERS and ORDERS_ITEMS which have a parent-child relationship. ORDERS is to be partitioned using range partitioning on the ORDER_DATE column, and ORDER_ITEMS is going to partitioned using reference partitioning and its foreign key relationship with the ORDERS table. This form of partitioning was a new feature in 11g and means that any partition maintenance operations performed on the ORDERS table will also take place on the ORDER_ITEMS table as well. First create the ORDERS table - SQL CREATE TABLE orders ( order_id NUMBER(12), order_date TIMESTAMP, order_mode VARCHAR2(8), customer_id NUMBER(6), order_status NUMBER(2), order_total NUMBER(8,2), sales_rep_id NUMBER(6), promotion_id NUMBER(6), CONSTRAINT orders_pk PRIMARY KEY(order_id) ) PARTITION BY RANGE(order_date) (PARTITION Q1_2007 VALUES LESS THAN (TO_DATE('01-APR-2007','DD-MON-YYYY')), PARTITION Q2_2007 VALUES LESS THAN (TO_DATE('01-JUL-2007','DD-MON-YYYY')), PARTITION Q3_2007 VALUES LESS THAN (TO_DATE('01-OCT-2007','DD-MON-YYYY')), PARTITION Q4_2007 VALUES LESS THAN (TO_DATE('01-JAN-2008','DD-MON-YYYY')) ); Table created. Now the ORDER_ITEMS table SQL CREATE TABLE order_items ( order_id NUMBER(12) NOT NULL, line_item_id NUMBER(3) NOT NULL, product_id NUMBER(6) NOT NULL, unit_price NUMBER(8,2), quantity NUMBER(8), CONSTRAINT order_items_fk FOREIGN KEY(order_id) REFERENCES orders(order_id) on delete cascade) PARTITION BY REFERENCE(order_items_fk) tablespace example; Table created. Now look at DBA_TAB_PARTITIONS to get details of what partitions we have in the two tables – SQL select table_name,partition_name, partition_position position, high_value from dba_tab_partitions where table_owner='SH' and table_name like 'ORDER_%' order by partition_position, table_name; TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 Just as an aside it is also now possible in 12c to use interval partitioning on reference partitioned tables. In 11g it was not possible to combine these two new partitioning features. For our first example of the new 12cfunctionality, let us add all the partitions necessary for 2008 to the tables using one command. Notice that the partition specification part of the add command is identical in format to the partition specification part of the create command as shown above - SQL alter table orders add PARTITION Q1_2008 VALUES LESS THAN (TO_DATE('01-APR-2008','DD-MON-YYYY')), PARTITION Q2_2008 VALUES LESS THAN (TO_DATE('01-JUL-2008','DD-MON-YYYY')), PARTITION Q3_2008 VALUES LESS THAN (TO_DATE('01-OCT-2008','DD-MON-YYYY')), PARTITION Q4_2008 VALUES LESS THAN (TO_DATE('01-JAN-2009','DD-MON-YYYY')); Table altered. Now look at DBA_TAB_PARTITIONS and we can see that the 4 new partitions have been added to both tables – SQL select table_name,partition_name, partition_position position, high_value from dba_tab_partitions where table_owner='SH' and table_name like 'ORDER_%' order by partition_position, table_name; TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q1_2008 5 TIMESTAMP' 2008-04-01 00:00:00' ORDER_ITEMS Q1_2008 5 ORDERS Q2_2008 6 TIMESTAMP' 2008-07-01 00:00:00' ORDER_ITEM Q2_2008 6 ORDERS Q3_2008 7 TIMESTAMP' 2008-10-01 00:00:00' ORDER_ITEMS Q3_2008 7 ORDERS Q4_2008 8 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 8 Next, we can drop or truncate multiple partitions by giving a comma separated list in the alter table command. Note the use of the plural ‘partitions’ in the command as opposed to the singular ‘partition’ prior to 12c– SQL alter table orders drop partitions Q3_2008,Q2_2008,Q1_2008; Table altered. Now look at DBA_TAB_PARTITIONS and we can see that the 3 partitions have been dropped in both the two tables – TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q4_2008 5 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 5 Now let us merge all the 2007 partitions together to form one single partition – SQL alter table orders merge partitions Q1_2005, Q2_2005, Q3_2005, Q4_2005 into partition Y_2007; Table altered. TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Y_2007 1 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Y_2007 1 ORDERS Q4_2008 2 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 2 Splitting partitions is a slightly more involved. In the case of range partitioning one of the new partitions must have no high value defined, and in list partitioning one of the new partitions must have no list of values defined. I call these partitions the ‘everything else’ partitions, and will contain any rows contained in the original partition that are not contained in the any of the other new partitions. For example, let us split the Y_2007 partition back into 4 quarterly partitions – SQL alter table orders split partition Y_2007 into (PARTITION Q1_2007 VALUES LESS THAN (TO_DATE('01-APR-2007','DD-MON-YYYY')), PARTITION Q2_2007 VALUES LESS THAN (TO_DATE('01-JUL-2007','DD-MON-YYYY')), PARTITION Q3_2007 VALUES LESS THAN (TO_DATE('01-OCT-2007','DD-MON-YYYY')), PARTITION Q4_2007); Now look at DBA_TAB_PARTITIONS to get details of the new partitions – TABLE_NAME PARTITION_NAME POSITION HIGH_VALUE -------------- --------------- -------- ------------------------- ORDERS Q1_2007 1 TIMESTAMP' 2007-04-01 00:00:00' ORDER_ITEMS Q1_2007 1 ORDERS Q2_2007 2 TIMESTAMP' 2007-07-01 00:00:00' ORDER_ITEMS Q2_2007 2 ORDERS Q3_2007 3 TIMESTAMP' 2007-10-01 00:00:00' ORDER_ITEMS Q3_2007 3 ORDERS Q4_2007 4 TIMESTAMP' 2008-01-01 00:00:00' ORDER_ITEMS Q4_2007 4 ORDERS Q4_2008 5 TIMESTAMP' 2009-01-01 00:00:00' ORDER_ITEMS Q4_2008 5 Partition Q4_2007 has a high value equal to the high value of the original Y_2007 partition, and so has inherited its upper boundary from the partition that was split. As for a list partitioning example let look at the following another table, SALES_PAR_LIST, which has 2 partitions, Americas and Europe and a partitioning key of country_name. SQL select table_name,partition_name, high_value from dba_tab_partitions where table_owner='SH' and table_name = 'SALES_PAR_LIST'; TABLE_NAME PARTITION_NAME HIGH_VALUE -------------- --------------- ----------------------------- SALES_PAR_LIST AMERICAS 'Argentina', 'Canada', 'Peru', 'USA', 'Honduras', 'Brazil', 'Nicaragua' SALES_PAR_LIST EUROPE 'France', 'Spain', 'Ireland', 'Germany', 'Belgium', 'Portugal', 'Denmark' Now split the Americas partition into 3 partitions – SQL alter table sales_par_list split partition americas into (partition south_america values ('Argentina','Peru','Brazil'), partition north_america values('Canada','USA'), partition central_america); Table altered. Note that no list of values was given for the ‘Central America’ partition. However it should have inherited any values in the original ‘Americas’ partition that were not assigned to either the ‘North America’ or ‘South America’ partitions. We can confirm this by looking at the DBA_TAB_PARTITIONS view. SQL select table_name,partition_name, high_value from dba_tab_partitions where table_owner='SH' and table_name = 'SALES_PAR_LIST'; TABLE_NAME PARTITION_NAME HIGH_VALUE --------------- --------------- -------------------------------- SALES_PAR_LIST SOUTH_AMERICA 'Argentina', 'Peru', 'Brazil' SALES_PAR_LIST NORTH_AMERICA 'Canada', 'USA' SALES_PAR_LIST CENTRAL_AMERICA 'Honduras', 'Nicaragua' SALES_PAR_LIST EUROPE 'France', 'Spain', 'Ireland', 'Germany', 'Belgium', 'Portugal', 'Denmark' In conclusion, I hope that DBA’s whose work involves maintaining partitions will find the operations a bit more straight forward to carry out once they have upgraded to Oracle Database 12c. Gwen Lazenby is a Principal Training Consultant at Oracle. She is part of Oracle University's Core Technology delivery team based in the UK, teaching Database Administration and Linux courses. Her specialist topics include using Oracle Partitioning and Parallelism in Data Warehouse environments, as well as Oracle Spatial and RMAN.

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• Setting up Group Managed Service Account on Windows Server 2012 R2

  - by Moo MinTroll

  I have a Windows 2012 R2 domain controller called cox.win.testlab. I have set up a group of hosts where I would like to use a gMSA (Group Managed Service Account). This group is called SQLManagedHosts. I created the account by following these steps in Powershell on the domain controller: PS C:\Windows\system32> Add-KdsRootKey -EffectiveTime ((get-date).addhours(-10)) Guid ---- 9b68b1e7-db76-c4e4-4978-63c2965e5596 PS C:\Windows\system32> New-ADServiceAccount mSQL -DNSHostName cox.win.testlab -PrincipalsAllowedToRetrieveManagedPassword SQLManagedHosts PS C:\Windows\system32> Get-ADServiceAccount msql DistinguishedName : CN=mSQL,CN=Managed Service Accounts,DC=win,DC=testlab Enabled : True Name : mSQL ObjectClass : msDS-GroupManagedServiceAccount ObjectGUID : cf9df74a-38e0-4d7a-856e-9af882b08800 SamAccountName : mSQL$ SID : S-1-5-21-3443997112-87545443-1733229669-1602 UserPrincipalName : On one of the hosts listed in SQLManagedHosts, I ran: PS C:\Windows\system32> Install-ADServiceAccount msql Install-ADServiceAccount : Cannot install service account. Error Message: 'An unspecified error has occurred'. At line:1 char:1 + Install-ADServiceAccount msql + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : WriteError: (mSQL:String) [Install-ADServiceAccount], ADException + FullyQualifiedErrorId : InstallADServiceAccount:PerformOperation:InstallServiceAcccountFailure,Microsoft.ActiveDirectory.Management.Commands.InstallADServiceAccount Any ideas why it might be failing? All servers involved are Windows Server 2012 R2.

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• Experience your music in a whole new way with Zune for PC

  - by Matthew Guay

  Tired of the standard Media Player look and feel, and want something new and innovative?  Zune offers a fresh, new way to enjoy your music, videos, pictures, and podcasts, whether or not you own a Zune device. Microsoft started out on a new multimedia experience for PCs and mobile devices with the launch of the Zune several years ago.  The Zune devices have been well received and noted for their innovative UI, and the Zune HD’s fluid interface is the foundation for the widely anticipated Windows Phone 7.  But regardless of whether or not you have a Zune Device, you can still use the exciting new UI and services directly from your PC.  Zune for Windows is a very nice media player that offers a music and video store and wide support for multimedia formats including those used in Apple products.  And if you enjoy listening to a wide variety of music, it also offers the Zune Pass which lets you stream an unlimited number of songs to your computer and download 10 songs for keeps per month for $14.99/month. Or you can do a pre-paid music card as well.  It does all this using the new Metro UI which beautifully shows information using text in a whole new way.  Here’s a quick look at setting up and using Zune on your PC. Getting Started Download the installer (link below), and run it to begin setup.  Please note that Zune offers a separate version for computers running the 64 bit version of Windows Vista or 7, so choose it if your computer is running these. Once your download is finished, run the installer to setup Zune on your computer.  Accept the EULA when prompted. If there are any updates available, they will automatically download and install during the setup.  So, if you’re installing Zune from a disk (for example, one packaged with a Zune device), you don’t have to worry if you have the latest version.  Zune will proceed to install on your computer.   It may prompt you to restart your computer after installation; click Restart Now so you can proceed with your Zune setup.  The reboot appears to be for Zune device support, and the program ran fine otherwise without rebooting, so you could possibly skip this step if you’re not using a Zune device.  However, to be on the safe side, go ahead and reboot. After rebooting, launch Zune.  It will play a cute introduction video on first launch; press skip if you don’t want to watch it. Zune will now ask you if you want to keep the default settings or change them.  Choose Start to keep the defaults, or Settings to customize to your wishes.  Do note that the default settings will set Zune as your default media player, so click Settings if you wish to change this. If you choose to change the default settings, you can change how Zune finds and stores media on your computer.  In Windows 7, Zune will by default use your Windows 7 Libraries to manage your media, and will in fact add a new Podcasts library to Windows 7. If your media is stored on another location, such as on a server, then you can add this to the Library.  Please note that this adds the location to your system-wide library, not just the Zune player. There’s one last step.  Enter three of your favorite artists, and Zune will add Smart DJ mixes to your Quickplay list based on these.  Some less famous or popular artists may not be recognized, so you may have to try another if your choice isn’t available.  Or, you can click Skip if you don’t want to do this right now. Welcome to Zune!  This is the default first page, QuickPlay, where you can easily access your pinned and new items.   If you have a Zune account, or would like to create a new one, click Sign In on the top. Creating a new account is quick and simple, and if you’re new to Zune, you can try out a 14 day trial of Zune Pass for free if you want. Zune allows you to share your listening habits and favorites with friends or the world, but you can turn this off or change it if you like. Using Zune for Windows To access your media, click the Collection link on the top left.  Zune will show all the media you already have stored on your computer, organized by artist and album. Right-click on any album, and you choose to have Zune find album art or do a variety of other tasks with the media.   When playing media, you can view it in several unique ways.  First, the default Mix view will show related tracks to the music you’re playing from Smart DJ.  You can either play these fully if you’re a Zune Pass subscriber, or otherwise you can play 30 second previews. Then, for many popular artists, Zune will change the player background to show pictures and information in a unique way while the music is playing.  The information may range from history about the artist to the popularity of the song being played.   Zune also works as a nice viewer for the pictures on your computer. Start a slideshow, and Zune will play your pictures with nice transition effects and music from your library. Zune Store The Zune Store offers a wide variety of music, TV shows, and videos for purchase.  If you’re a Zune Pass subscriber, you can listen to or download any song without purchasing it; otherwise, you can preview a 30 second clip first. Zune also offers a wide selection of Podcasts you can subscribe to for free. Using Zune for PC with a Zune Device If you have a Zune device attached to your computer, you can easily add media files to it by simply dragging them to the Zune device icon in the left corner.  In the future, this will also work with Windows Phone 7 devices. If you have a Zune HD, you can also download and add apps to your device. Here’s the detailed information window for the weather app.  Click Download to add it to your device.   Mini Mode The Zune player generally takes up a large portion of your screen, and is actually most impressive when run maximized.  However, if you’re simply wanting to enjoy your tunes while you’re using your computer, you can use the Mini mode to still view music info and control Zune in a smaller mode.  Click the Mini Player button near the window control buttons in the top right to activate it. Now Zune will take up much less of your desktop.  This window will stay on top of other windows so you can still easily view and control it. Zune will display an image of the artist if one is available, and this shows up in Mini mode more often than it does in the full mode. And, in Windows 7, you could simply minimize Zune as you can control it directly from the taskbar thumbnail preview.   Even more controls are available from Zune’s jumplist in Windows 7.  You can directly access your Quickplay links or choose to shuffle all music without leaving the taskbar. Settings Although Zune is designed to be used without confusing menus and settings, you can tweak the program to your liking from the settings panel.  Click Settings near the top left of the window. Here you can change file storage, types, burn, metadata, and many more settings.  You can also setup Zune to stream media to your XBOX 360 if you have one.   You can also customize Zune’s look with a variety of modern backgrounds and gradients. Conclusion If you’re ready for a fresh way to enjoy your media, Zune is designed for you.  It’s innovative UI definitely sets it apart from standard media players, and is very pleasing to use.  Zune is especially nice if your computer is using XP, Vista Home Basic, or 7 Starter as these versions of Windows don’t include Media Center.  Additionally, the mini player mode is a nice touch that brings a feature of Windows 7’s Media Player to XP and Vista.  Zune is definitely one of our favorite music apps.  Try it out, and get a fresh view of your music today! Link Download Zune for Windows Similar Articles Productive Geek Tips Redeem Pre-paid Zune Card Points for Zune Marketplace MediaUpdate Your Zune Player SoftwaredoubleTwist is an iTunes Alternative that Supports Several DevicesFind Free or Cheap Indie Music at Amie StreetAmie Street Downloader Makes Purchasing Music Easier TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 The Ultimate Guide For YouTube Lovers Will it Blend? iPad Edition Penolo Lets You Share Sketches On Twitter Visit Woolyss.com for Old School Games, Music and Videos Add a Custom Title in IE using Spybot or Spyware Blaster When You Need to Hail a Taxi in NYC

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• Adding network share as the system account breaks Win7 backup to network

  - by ChrisBenn

  (On Win7 Ultimate x64 SP1) So I've been using Win7 backup to \192.168.0.100\Backup\main-desktop\ for awhile without issue. Yesterday I tried to setup crashplan to synchronize my dropbox folder and a network share. I then found out that crashplan, as it runs under the system account, can't see my user mapped drives. So I created a startup script net use O: \192.168.0.100\Documents /USER:192.168.0.100\username password and set it to run, on startup, after the network interface is up, as the system account. (the username & password are the same for the net use script above, the locally logged in user, and the explicit username/password entered in windows backup). I woke up this morning to find error flags from the windows backup and get "Network location cannot be used" (0x800704B3). If I disable the startup task & reboot then windows backup works fine. I'm not sure why having a mapped drive for another user is killing windows backup (same server, different folder). I can work around the issue by using another program to synchronize the two folders, but I'm completely in the dark as to why this happens (and it's 100% repeatable). Uninstalling the crashplan client doesn't change anything - it's the net use run under the system account that breaks win7 backup (to a network location).

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• Can't add service account to domain group during SQL cluster install

  - by Sam

  I'm installing a 2008 instance on a Server 2003 machine which is already running SQL 2005. I need to set up domain groups for the security setup step: http://msdn.microsoft.com/en-us/library/ms179530.aspx On Windows Server 2003, specify domain groups for SQL Server services. All resource permissions are controlled by domain-level groups that include SQL Server service accounts as group members. Much more info on this here: http://support.microsoft.com/kb/910708 I've had problems with being able to add the windows service accounts to the groups at install time. The security admins had to make my account a domain admin - which they were hesitant to do. The account under which SQL Server Setup is running must have permissions to add accounts to the domain groups. Is there a specific security setting which would allow my account to add accounts to a group? UPDATE: I'm looking for specific instructions. I have a global group called domain\servicegroup - what do I tell the security folks to do. I'd love to figure it out myself, but I don't have access to this stuff.

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• Help Email Account Management among multiple users

  - by CogitoErgoSum

  So I preface this with saying this may belong in IT Security, not too sure feel free to move. Currently we have an email account [email protected] - hosted via google apps (as is all our email). We had an incident where we had to terminate an employee. This employee however had the password for this account as we have 20-30 people utilizing it at any given point to manage customer emails etc. Thinking on this I feel there must be a better way to manage access. With Google you can associate upto 10 email accounts to another the problem is we have more like 20-30 people going. We were evaluating tools such as SalesForce and Assistly where people have their own login credentials and then the system contains the appropriate smtp information for the [email protected] email address to send emails from it rather than a users personal account. Aside from those options does anyone have any other thoughts? One suggestion floated was moving everyone to desktop clients and saving the PW info there so they could only login from their physical workstation but we may have situations where we'd like employees to work remotely. Does anyone have experience with this sort of system where ~20-30 people are responding from one email box and how to manage security and access?

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• How to find the cause of locked user account in Windows AD domain

  - by Stephane

  After a recent incident with Outlook, I was wondering how I would most efficiently resolve the following problem: Assume a fairly typical small to medium sized AD infrastructure: several DCs, a number of internal servers and windows clients, several services using AD and LDAP for user authentication from within the DMZ (SMTP relay, VPN, Citrix, etc.) and several internal services all relying on AD for authentication (Exchange, SQL server, file and print servers, terminal services servers). You have full access to all systems but they are a bit too numerous (counting the clients) to check individually. Now assume that, for some unknown reason, one (or more) user account gets locked out due to password lockout policy every few minutes. What would be the best way to find the service/machine responsible for this ? Assuming the infrastructure is pure, standard Windows with no additional management tool and few changes from default is there any way the process of finding the cause of such lockout could be accelerated or improved ? What could be done to improve the resilient of the system against such an account lockout DOS ? Disabling account lockout is an obvious answer but then you run into the issue of users having way to easily exploitable passwords, even with complexity enforced.

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• Delegating account unlock rights in AD

  - by ewall

  I'm trying to delegate the rights to unlock user accounts in our Active Directory domain. This should be easy, and I've done it before... but every time the user tries to unlock an account (using the LockoutStatus tool), he gets denied with the error "You do not have the necessary permissions to unlock this account." Here's what I've done: I created a domain local group and added the members who should have the rights. This was created over a week ago, so the users have logged out and in again. In ADUC, I've used the Delegate Rights wizard on the OU which contains our user accounts to grant permissions to Read lockoutTime and Writer lockoutTime to the group, per MSKB 279723 I have double-checked the permissions were applied correctly in ADSIEdit. I have forced replication between all domain controllers to ensure the permission changes were copied over. The user testing it has logged out and in again to ensure he has any changes applied to his account. ...That covers all the bases I can think of. Anything else I could be missing?

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• AutoVue 20.2.1 for Agile Released

  - by Angus Graham

  Oracle's AutoVue 20.2.1 for Agile PLM is now available on Oracle's Software Delivery Cloud.  This latest release allows Agile PLM customers to take advantage of new AutoVue 20.2.1 features in the following Agile PLM environments:  9.3.x, 9.2.2.x, 9.2.1.x. AutoVue 20.2.1 delivers improvements in the following areas: New Format Support: AutoVue 20.2 adds support for the latest versions of popular file formats including: 2D CAD: AutoCAD 2013 MCAD: Inventor 2013, AutoCAD Mechanical 2013, Unigraphics NX8, JT 9.2 through 9.5, CATIA v5-6 R2012, Creo Parametric 2.0 ECAD: Altium Designer New Platform Support:  Client and server support has been extended to the following platforms: Java 7 JVM Google Chrome Browser Oracle VM 2 virtualization environment Installer Improvements: Ensures ports used by AutoVue are not in use - if they are, the admin will be prompted to select alternate ports. Click here to access the latest AutoVue Format Support Sheet.

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• Lost user account for Windows Vista

  - by annelie

  Hello, I'm trying to help a friend who's lost her user account in Vista. I know there's supposed to be a way you can boot the computer from the vista installation disc and create an admin account you can later login with, but her installation disc is in Australia and her laptop in London. Is there any other way to get in? Or would it be better to try and access just the harddrive? She's mainly concerned with getting all her data off it. As for how she lost the account, I'll let her explain in her words. :) My computer basically got some virus and now is up sh*t creek. it told me i had this cryptic thingy majiggy was missing and then this fake virus told me i needed to scan my computer. SO i tried to do malware thing but it kept shutting my computer down. ANYWAY...now its it will only open up with 'launch startup repair' and has got rid of my settings for logging in and wants me to be 'other user' which i have no password or username for'...so basically im stuffed. This is Windows Vista by the way. Thanks, Annelie

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• windows service access network resources as well as local usb drives

  - by artsince

  The Windows Service application I deploy on Windows Server 2003 needs to access network resources as well as the usb tokens I plug in. When I use local system account I can access the usb but not the network files. And with the other user option I cannot access the usb. Is there a way to access both at the same time?

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• How to rename user folder in Windows 8?

  - by DzinX

  When I log in on a Windows 8 machine for the first time with my Microsoft Account (by providing an e-mail address), a new user folder is created: C:\Users\dzinx_000 In previous versions of Windows, I could choose the name of this folder (it was equal to my username). As I use the commandline often, it is quite annoying to me. Can I somehow rename it to dzinx? Does simply renaming the folder break everything?

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• Replacing old server with new but different hostname & same IP

  - by MaxFr

  We have an old server 2000 and lots of users point to it by hostname and by its IP e.g \\server1, we have a new server 2008 R2 with new name serverlocation1 All folders and data have been sync'toy'd from the old server1 across to serverlocation1 each evening, the new server tree is exactly the same on the new server and all perms are correct. We need to make the new server the same IP as the old server1 as too many people access it directly via IP, and to ensure file and folder paths stay ok, anything \\server1\folder\file needs to go to \\newserverlocation1\folder\file etc I can change the old server1 name to server1-old & change IP and assign the old IP to the new server, but how do I force anything coming in for \\server1 to go to the new server and ensure anything referenced to the old server goes onto the new server ? I can CNAME but I need the new server to have the IP of the previous server so not sure if its straight forward etc..... point server1 to newserverlocation1 Then probably change DNS so that the OLD IP points to new hostname..... Any clarification appreciated.

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• Java JPanel not showing up....

  - by user69514

  I'm not sure what I am doing wrong, but the text for my JPanels is not showing up. I just get the question number text, but the question is not showing up. Any ideas what I am doing wrong? import java.awt.*; import java.awt.event.*; import javax.swing.*; import javax.swing.event.*; class NewFrame extends JFrame { JPanel centerpanel; // For the questions. CardLayout card; // For the centerpanel. JTextField tf; // Used in question 1. boolean // Store selections for Q2. q2Option1, q2Option2, q2Option3, q2Option4; JList q4List; // For question 4. double // Score on each question. q1Score = 0, q2Score = 0, q3Score = 0, q4Score = 0; // Constructor. public NewFrame (int width, int height) { this.setTitle ("Snoot Club Membership Test"); this.setResizable (true); this.setSize (width, height); Container cPane = this.getContentPane(); // cPane.setLayout (new BorderLayout()); // First, a welcome message, as a Label. JLabel L = new JLabel ("<html><b>Are you elitist enough for our exclusive club?" + " <br>Fill out the form and find out</b></html>"); L.setForeground (Color.blue); cPane.add (L, BorderLayout.NORTH); // Now the center panel with the questions. card = new CardLayout (); centerpanel = new JPanel (); centerpanel.setLayout (card); centerpanel.setOpaque (false); // Each question will be created in a separate method. // The cardlayout requires a label as second parameter. centerpanel.add (firstQuestion (), "1"); centerpanel.add (secondQuestion(), "2"); centerpanel.add (thirdQuestion(), "3"); centerpanel.add (fourthQuestion(), "4"); cPane.add (centerpanel, BorderLayout.CENTER); // Next, a panel of four buttons at the bottom. // The four buttons: quit, submit, next-question, previous-question. JPanel bottomPanel = getBottomPanel (); cPane.add (bottomPanel, BorderLayout.SOUTH); // Finally, show the frame. this.setVisible (true); } // No-parameter constructor. public NewFrame () { this (500, 300); } // The first question uses labels for the question and // gets input via a textfield. A panel containing all // these things is returned. The question asks for // a vacation destination: the more exotic the location, // the higher the score. JPanel firstQuestion () { // We will package everything into a panel and return the panel. JPanel subpanel = new JPanel (); // We will place things in a single column, so // a GridLayout with one column is appropriate. subpanel.setLayout (new GridLayout (8,1)); JLabel L1 = new JLabel ("Question 1:"); L1.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L1); JLabel L2 = new JLabel (" Select a vacation destination"); L2.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L2); JLabel L3 = new JLabel (" 1. Baltimore"); L3.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L3); JLabel L4 = new JLabel (" 2. Disneyland"); L4.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L4); JLabel L5 = new JLabel (" 3. Grand Canyon"); L5.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L5); JLabel L6 = new JLabel (" 4. French Riviera"); L6.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L6); JLabel L7 = new JLabel ("Enter 1,2,3 or 4 below:"); L7.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L7); // Here's the textfield to get user-input. tf = new JTextField (); tf.addActionListener ( new ActionListener () { // This interface has only one method. public void actionPerformed (ActionEvent a) { String q1String = a.getActionCommand(); if (q1String.equals ("2")) q1Score = 2; else if (q1String.equals ("3")) q1Score = 3; else if (q1String.equals ("4")) q1Score = 4; else q1Score = 1; } } ); subpanel.add (tf); return subpanel; } // For the second question, a collection of checkboxes // will be used. More than one selection can be made. // A listener is required for each checkbox. The state // of each checkbox is recorded. JPanel secondQuestion () { JPanel subpanel = new JPanel (); subpanel.setLayout (new GridLayout (7,1)); JLabel L1 = new JLabel ("Question 2:"); L1.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L1); JLabel L2 = new JLabel (" Select ONE OR MORE things that "); L2.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L2); JLabel L3 = new JLabel (" you put into your lunch sandwich"); L3.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L3); // Initialize the selections to false. q2Option1 = q2Option2 = q2Option3 = q2Option4 = false; // First checkbox. JCheckBox c1 = new JCheckBox ("Ham, beef or turkey"); c1.addItemListener ( new ItemListener () { public void itemStateChanged (ItemEvent i) { JCheckBox c = (JCheckBox) i.getSource(); q2Option1 = c.isSelected(); } } ); subpanel.add (c1); // Second checkbox. JCheckBox c2 = new JCheckBox ("Cheese"); c2.addItemListener ( new ItemListener () { // This is where we will react to a change in checkbox. public void itemStateChanged (ItemEvent i) { JCheckBox c = (JCheckBox) i.getSource(); q2Option2 = c.isSelected(); } } ); subpanel.add (c2); // Third checkbox. JCheckBox c3 = new JCheckBox ("Sun-dried Arugula leaves"); c3.addItemListener ( new ItemListener () { public void itemStateChanged (ItemEvent i) { JCheckBox c = (JCheckBox) i.getSource(); q2Option3 = c.isSelected(); } } ); subpanel.add (c3); // Fourth checkbox. JCheckBox c4 = new JCheckBox ("Lemon-enhanced smoked Siberian caviar"); c4.addItemListener ( new ItemListener () { public void itemStateChanged (ItemEvent i) { JCheckBox c = (JCheckBox) i.getSource(); q2Option4 = c.isSelected(); } } ); subpanel.add (c4); return subpanel; } // The third question allows only one among four choices // to be selected. We will use radio buttons. JPanel thirdQuestion () { JPanel subpanel = new JPanel (); subpanel.setLayout (new GridLayout (6,1)); JLabel L1 = new JLabel ("Question 3:"); L1.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L1); JLabel L2 = new JLabel (" And which mustard do you use?"); L2.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L2); // First, create the ButtonGroup instance. // We will add radio buttons to this group. ButtonGroup bGroup = new ButtonGroup(); // First checkbox. JRadioButton r1 = new JRadioButton ("Who cares?"); r1.addItemListener ( new ItemListener () { public void itemStateChanged (ItemEvent i) { JRadioButton r = (JRadioButton) i.getSource(); if (r.isSelected()) q3Score = 1; } } ); bGroup.add (r1); subpanel.add (r1); // Second checkbox. JRadioButton r2 = new JRadioButton ("Safeway Brand"); r2.addItemListener ( new ItemListener () { public void itemStateChanged (ItemEvent i) { JRadioButton r = (JRadioButton) i.getSource(); if (r.isSelected()) q3Score = 2; } } ); bGroup.add (r2); subpanel.add (r2); // Third checkbox. JRadioButton r3 = new JRadioButton ("Fleishman's"); r3.addItemListener ( new ItemListener () { public void itemStateChanged (ItemEvent i) { JRadioButton r = (JRadioButton) i.getSource(); if (r.isSelected()) q3Score = 3; } } ); bGroup.add (r3); subpanel.add (r3); // Fourth checkbox. JRadioButton r4 = new JRadioButton ("Grey Poupon"); r4.addItemListener ( new ItemListener () { public void itemStateChanged (ItemEvent i) { JRadioButton r = (JRadioButton) i.getSource(); if (r.isSelected()) q3Score = 4; } } ); bGroup.add (r4); subpanel.add (r4); return subpanel; } // For the fourth question we will use a drop-down Choice. JPanel fourthQuestion () { JPanel subpanel = new JPanel (); subpanel.setLayout (new GridLayout (3,1)); JLabel L1 = new JLabel ("Question 4:"); L1.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L1); JLabel L2 = new JLabel (" Your movie preference, among these:"); L2.setFont (new Font ("SansSerif", Font.ITALIC, 15)); subpanel.add (L2); // Create a JList with options. String[] movies = { "Lethal Weapon IV", "Titanic", "Saving Private Ryan", "Le Art Movie avec subtitles"}; q4List = new JList (movies); q4Score = 1; q4List.addListSelectionListener ( new ListSelectionListener () { public void valueChanged (ListSelectionEvent e) { q4Score = 1 + q4List.getSelectedIndex(); } } ); subpanel.add (q4List); return subpanel; } void computeResult () { // Clear the center panel. centerpanel.removeAll(); // Create a new panel to display in the center. JPanel subpanel = new JPanel (new GridLayout (5,1)); // Score on question 1. JLabel L1 = new JLabel ("Score on question 1: " + q1Score); L1.setFont (new Font ("Serif", Font.ITALIC, 15)); subpanel.add (L1); // Score on question 2. if (q2Option1) q2Score += 1; if (q2Option2) q2Score += 2; if (q2Option3) q2Score += 3; if (q2Option4) q2Score += 4; q2Score = 0.6 * q2Score; JLabel L2 = new JLabel ("Score on question 2: " + q2Score); L2.setFont (new Font ("Serif", Font.ITALIC, 15)); subpanel.add (L2); // Score on question 3. JLabel L3 = new JLabel ("Score on question 3: " + q3Score); L3.setFont (new Font ("Serif", Font.ITALIC, 15)); subpanel.add (L3); // Score on question 4. JLabel L4 = new JLabel ("Score on question 4: " + q4Score); L4.setFont (new Font ("Serif", Font.ITALIC, 15)); subpanel.add (L4); // Weighted score. double avg = (q1Score + q2Score + q3Score + q4Score) / (double) 4; JLabel L5; if (avg <= 3.5) L5 = new JLabel ("Your average score: " + avg + " - REJECTED!"); else L5 = new JLabel ("Your average score: " + avg + " - WELCOME!"); L5.setFont (new Font ("Serif", Font.BOLD, 20)); //L5.setAlignment (JLabel.CENTER); subpanel.add (L5); // Now add the new subpanel. centerpanel.add (subpanel, "5"); // Need to mark the centerpanel as "altered" centerpanel.invalidate(); // Everything "invalid" (e.g., the centerpanel above) // is now re-computed. this.validate(); } JPanel getBottomPanel () { // Create a panel into which we will place buttons. JPanel bottomPanel = new JPanel (); // A "previous-question" button. JButton backward = new JButton ("Previous question"); backward.setFont (new Font ("Serif", Font.PLAIN | Font.BOLD, 15)); backward.addActionListener ( new ActionListener () { public void actionPerformed (ActionEvent a) { // Go back in the card layout. card.previous (centerpanel); } } ); bottomPanel.add (backward); // A forward button. JButton forward = new JButton ("Next question"); forward.setFont (new Font ("Serif", Font.PLAIN | Font.BOLD, 15)); forward.addActionListener ( new ActionListener () { public void actionPerformed (ActionEvent a) { // Go forward in the card layout. card.next (centerpanel); } } ); bottomPanel.add (forward); // A submit button. JButton submit = new JButton ("Submit"); submit.setFont (new Font ("Serif", Font.PLAIN | Font.BOLD, 15)); submit.addActionListener ( new ActionListener () { public void actionPerformed (ActionEvent a) { // Perform submit task. computeResult(); } } ); bottomPanel.add (submit); JButton quitb = new JButton ("Quit"); quitb.setFont (new Font ("Serif", Font.PLAIN | Font.BOLD, 15)); quitb.addActionListener ( new ActionListener () { public void actionPerformed (ActionEvent a) { System.exit (0); } } ); bottomPanel.add (quitb); return bottomPanel; } } public class Survey { public static void main (String[] argv) { NewFrame nf = new NewFrame (600, 300); } }

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• Using two namespaces when defining a new xml file (XDocument, XElement, XAttribute)

  - by Manchuwook

  XNamespace xnRD = "http://schemas.microsoft.com/SQLServer/reporting/reportdesigner"; XNamespace xnNS = "http://schemas.microsoft.com/sqlserver/reporting/2008/01/reportdefinition"; XAttribute xaRD = new XAttribute(XNamespace.Xmlns + "rd", xnRD); XAttribute xaNS = new XAttribute("xmlns", xnNS); XElement x = new XElement("Report", xaRD, xaNS, new XElement("DataSources"), new XElement("DataSets"), new XElement("Body"), new XElement("Width"), new XElement("Page"), new XElement("ReportID", xaRD), new XElement("ReportUnitType", xaRD) ); XDocument doc = new XDocument(new XDeclaration("1.0", "utf-8", "yes")); doc.Add(x); Console.WriteLine(doc.ToString()); Results in runtime error: {"The prefix '' cannot be redefined from '' to 'http://schemas.microsoft.com/sqlserver/reporting/2008/01/reportdefinition' within the same start element tag."} What I am trying to do is just make the DataSources and DataSets write out to the Debug.Console to build ObjectDataSources since VS2010 neglected to add them for ASPX. EDIT: new XElement(xaRD + "ReportID"), new XElement(xaRD + "ReportUnitType") Changed and got : Additional information: The ':' character, hexadecimal value 0x3A, cannot be included in a name. Instead

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• Passing arguments to objects created using the new operator?

  - by Abhijit

  Hi guys, I have a small C++ problem to which I don't know the best solution. I have two classes A and B as follows: class A { int n; B* b; public: A(int num): n(num) { b = new B[n]; for (int i = 0; i < n; i++) { b[i].setRef(this); } } ~A() { delete [] b; } }; class B { A* a; public: B() { } B(A* aref) { a = aref; } void setRef(A* aref) { a = aref; } }; I am creating an object of class A by passing to its constructor the number of objects of class B I want to be created. I want every object of class B to hold a pointer to the class A object that creates it. I think the best way to do this would be by passing the pointer to the class A object as a constructor argument to the class B object. However, since I'm using the new operator, the no-args constructor for class B is called. As a result, the only solution I can see here is calling the setRef(A*) method for every object of class B after it has been constructed using the new operator. Is there a better solution/design pattern that would be more applicable here? Would using placement new for class B be a better solution? Thanks in advance for your help.

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• How Expedia Made My New Bride Cry

  - by Lance Robinson

  Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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• What’s New in The Second Edition of Regular Expressions Cookbook

  - by Jan Goyvaerts

  %COOKBOOKFRAME% The second edition of Regular Expressions Cookbook is a completely revised edition, not just a minor update. All of the content from the first edition has been updated for the latest versions of the regular expression flavors and programming languages we discuss. We’ve corrected all errors that we could find and rewritten many sections that were either unclear or lacking in detail. And lack of detail was not something the first edition was accused of. Expect the second edition to really dot all i’s and cross all t’s. A few sections were removed. In particular, we removed much talk about browser inconsistencies as modern browsers are much more compatible with the official JavaScript standard. There is plenty of new content. The second edition has 101 more pages, bringing the total to 612. It’s almost 20% bigger than the first edition. We’ve added XRegExp as an additional regex flavor to all recipes throughout the book where XRegExp provides a better solution than standard JavaScript. We did keep the standard JavaScript solutions, so you can decide which is better for your needs. The new edition adds 21 recipes, bringing the total to 146. 14 of the new recipes are in the new Source Code and Log Files chapter. These recipes demonstrate techniques that are very useful for manipulating source code in a text editor and for dealing with log files using a grep tool. Chapter 3 which has recipes for programming with regular expressions gets only one new recipe, but it’s a doozy. If anyone has ever flamed you for using a regular expression instead of a parser, you’ll now be able to tell them how you can create your own parser by mixing regular expressions with procedural code. Combined with the recipes from the new Source Code and Log Files chapter, you can create parsers for whatever custom language or file format you like. If you have any interest in regular expressions at all, whether you’re a beginner or already consider yourself an expert, you definitely need a copy of the second edition of Regular Expressions Cookbook if you didn’t already buy the first. If you did buy the first edition, and you often find yourself referring back to it, then the second edition is a very worthwhile upgrade. You can buy the second edition of Regular Expressions Cookbook from Amazon or wherever technical books are sold. Ask for ISBN 1449319432.

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• Oracle WebCenter Portal: Pagelet Producer – What’s New in 11.1.1.6.0 Release

  - by kellsey.ruppel

  Igor Plyakov, Sr. Principal Product Marketing Manager is back to share what's new in Oracle WebCenter Portal: Pagelet Producer. In February 2012 Oracle released 11g Release 1 (11.1.1.6.0) for WebCenter Portal. Pagelet Producer (aka Ensemble) that came out with this release added support for several new capabilities that are described in this post. As of 11.1.1.5.0 release the Pagelet Producer can expose WSRP and JPDK portlets as pagelets that can then be consumed in any portal or any third-party application that does not have a WSRP consumer. Now Pagelet Producer team is working on simplifying use of pagelets in WebCenter Sites. To expose WSRP portlets a new Producer should be registered with Pagelet Producer which can be done using Enterprise Manager, WLST or the Pagelet Producer Administration Console (for details see Section 25.9 of Administrator’s Guide for Oracle WebCenter Portal). If the producer requires authentication, Pagelet Producer allows you to select and use one of standard WSS token profiles.  After registration is finished a new resource is created and automatically populated with pagelets that represent the portlets associated with the WSRP endpoint.  For 11.1.1.6.0 release we completed extensive testing of consuming all WebCenter Services that are exposed as WSRP portlets by E2.0 Producer and delivery them as pagelets to WebCenter Interaction portal. In Pagelet Producer 11.1.1.6.0 release we added OpenSocial container that allows consuming gadgets from other OpenSocial containers, e.g. iGoogle, and expose them as pagelets. You can also use Pagelet Producer to host OpenSocial gadgets that could leverage OpenSocial APIs that it supports – People, Activities, Appdata and Pub-Sub features. Note that People and Activities expose the People Connections and Activity Stream from WebCenter Portal, i.e. to use these features Pagelet Producer requires connection to WebCenter Portal schema. Pub-Sub allows leveraging OpenAJAX Hub API for inter-gadget communication. In addition to these major new additions in Pagelet Producer 11.1.1.6.0 release we also extended several functional modules: The Clipping module was extended to support clipping of multiple regions on web resource page and then re-assembly of these separately clipped regions into a single pagelet. The auto-login feature can now be applied to web resources protected with Kerberos authentication; you would find this new functionality handy for consuming SharePoint web parts The logging module now supports full HTTP traffic between the Pagelet Producer and proxied web resource. At last, as the rest of WebCenter Portal stack the Pagelet Producer 11.1.1.6.0 can run on IBM WebSphere Application Server.

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• SQL Server Driver for PHP 2.0 CTP adds PHP's PDO style data access for SQL Server

  - by The Official Microsoft IIS Site

  Today at DrupalCon SF 2010, we are reaching an important milestone by releasing a Community Technology Preview (CTP) of the new SQL Server Driver for PHP 2.0 , which includes support for PHP Data Objects (PDO). Alongside our efforts, the Commerce Guys , a company providing ecommerce solutions with Drupal, is also presenting a beta version of Drupal 7 running on SQL Server using this new PDO Application Programming Interfaces (API) in the SQL Server Driver for PHP 2.0. Providing a PDO driver in SQL...(read more)

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• What is New in ASP.NET 4 Web Development Overview

  - by Aamir Hasan

   Microsoft Recently Microsoft introduce Visual  studio 2010 which have new feature's Name of some new Features are given below. In ASP.NET 4.O has focus on performance and Search Engine Optimization. I'll be taking a look at what I think are the most important new features in ASP.NET 4.Output cache extensibility Session state compression View state mode for individual control Page.MetaKeyword and Page.MetaDescription properties Response.RedirectPermanent method Routing in ASP.NET Increase the URL character length New syntax for Html Encode Predictable Client IDs Web.config file refactoring Auto-Start ASP.NET applications Improvements on Microsoft Ajax LibraryReference:ASP.NET 4 and Visual Studio 2010 Web Development Overview 

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• What’s new in Silverlight 4 RC?

  - by pluginbaby

  I am here in Las Vegas for MIX10 where Scott Guthrie announced today the release of Silverlight 4 RC and the Visual Studio 2010 tools. You can now install VS2010 RC!!! As always, downloads links are here: www.silverlight.net He also said that the final version of Silverlight 4 will come next month (so april)! 4 months ago, I wrote a blog post on the new features of Silverlight 4 beta, so… what’s new in the RC ?   Rich Text · RichTextArea renamed to RichTextBox · Text position and selection APIs · “Xaml” property for serializing text content · XAML clipboard format · FlowDirection support on Runs tag · “Format then type” support when dragging controls to the designer · Thai/Vietnamese/Indic support · UI Automation Text pattern   Networking · UploadProgress support (Client stack) · Caching support (Client stack) · Sockets security restrictions removal (Elevated Trust) · Sockets policy file retrieval via HTTP · Accept-Language header   Out of Browser (Elevated Trust) · XAP signing · Silent install and emulation mode · Custom window chrome · Better support for COM Automation · Cancellable shutdown event · Updated security dialogs   Media · Pinned full-screen mode on secondary display · Webcam/Mic configuration preview · More descriptive MediaSourceStream errors · Content & Output protection updates · Updates to H.264 content protection (ClearNAL) · Digital Constraint Token · CGMS-A · Multicast · Graphics card driver validation & revocation   Graphics and Printing · HW accelerated Perspective Transforms · Ability to query page size and printable area · Memory usage and perf improvements   Data · Entity-level validation support of INotifyDataErrorInfo for DataGrid · XPath support for XML   Parser · New architecture enables future innovation · Performance and stability improvements · XmlnsPrefix & XmlnsDefinition attributes · Support setting order-dependent properties   Globalization & Localization · Support for 31 new languages · Arabic, Hebrew and Thai input on Mac · Indic support   More … · Update to DeepZoom code base with HW acceleration · Support for Private mode browsing · Google Chrome support (Windows) · FrameworkElement.Unloaded event · HTML Hosting accessibility · IsoStore perf improvements · Native hosting perf improvements (e.g., Bing Toolbar) · Consistency with Silverlight for Mobile APIs and Tooling · SDK   - System.Numerics.dll   - Dynamic XAP support (MEF)   - Frame/Navigation refresh support   That’s a lot!   You will find more details on the following links: http://timheuer.com/blog/archive/2010/03/15/whats-new-in-silverlight-4-rc-mix10.aspx http://www.davidpoll.com/2010/03/15/new-in-the-silverlight-4-rc-xaml-features/   Technorati Tags: Silverlight

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• Next Phase of ECM 11g Now Available - New UCM & URM 11g, & Updated I/PM & IRM 11g

  - by michelle.huff

  We're excited to announce that the Oracle Enterprise Content Management Suite 11g is now available! Today, Oracle announced ECM Suite 11g, a part of Fusion Middleware 11gR1 Patchset 2 release, which builds upon the Imaging and Process Management (I/PM) and Information Rights Management (IRM) 11g release earlier this year. Universal Content Management (UCM) and Universal Records Management (URM) 11g are now available with many new features and enhancements. All ECM products are localized into 27 languages, use a single repository, a single installer, centralized administration, and all run on the same Fusion Middleware tech stack. Oracle ECM Suite 11g, is better integrated to fit the way you work, with extreme performance and extreme scalability. Universal Content Management One click Web content management - brings Web content management authoring, design and presentation capabilities directly into how organizations design sites, portals, and custom Web applications. Simply take in the right amount of WCM that meets your needs - all without having to rewrite the application or port it over to a new technology stack or framework. Greater business user empowerment - with next generation desktop integrations and "smart productivity folders", new Web site "design mode" for business users, and enhanced rich media support enabling users to better work with photography, graphics, videos & podcasts created today as well as contribute content within Flash files directly from the Web. Advanced manageability with extreme performance & scalability - centralized system monitoring, installation, logging, performance metrics & diagnostics, with new built in "fast check-in" features, redesigned component management interface - all running on Fusion Middleware infrastructure. Universal Records Management Enhanced user experience: Oracle URM 11g makes records management easier for both business users and records administrators. Simplifications in the end user experience allow the creation of bookmarks into often-used part of the file plan, easy copying of categories and dispositions, and integrated folder and records search. The records management dashboard provides a consolidated view into records administrator tasks and system performance. DoD 5015.02 v3: Oracle URM is fully certified against all part of the US Department of Defense records management standard - baseline, classified, and Freedom of Information and Privacy Act. This enables Federal, state, & local governments & public agencies, as well as private companies, to maintain regulated compliance. Expanded functionality through Oracle integrations: Oracle URM 11g allows for an expanded set of functionality through integration capabilities with other Oracle products. This includes configurable records definition capabilities directly within a UCM instance. An out of the box integration with Oracle BI Publisher provides easily configured and robust reporting. Additionally, 11g offers an out of the box Oracle Secure Enterprise Search integration enabling real time full text discovery across disparate systems in an organization. Read the Press Release Watch the 3 Minute ECM 11g Video Get Up to Speed with the What's New in ECM Suite Datasheet Learn More on OTN with new tutorials, downloads and whitepapers

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• SOA Galore: New Books for Technical Eyes Only By Bob Rhubart

  - by JuergenKress

  In my part of the world the weather has taken its seasonal turn toward the kind of cold, damp, miserable stuff that offers a major motivation to stay indoors. While I plan to spend some of the indoor time working my way through the new 50th anniversary James Bond box set, I will also devote some time to improve my mind rather than my martini-mixing skills by catching up on my reading. If you are in a similar situation, you might want to spend some of your time with these new technical books written by our community members: Oracle SOA Suite 11g Administrator's Handbook by Ahmed Aboulnaga and Arun Pareek Oracle SOA Suite 11g Developer's Cookbook by Antony Oracle BPM Suite 11g: Advanced BPMN Topics by Mark Nelson and Tanya Williams SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA books,BPM books,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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