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• How do you install a USB CD Rom drive?

  - by Matt Allen

  Hello, I recently purchased a USB CD ROM drive, but I don't know how to get it to work with my computer which runs Ubuntu 10.04. http://www.amazon.com/gp/product/B00303H908/ref=oss_product When I issue the lsusb command, it shows up as: Bus 002 Device 016: ID 05e3:0701 Genesys Logic, Inc. USB 2.0 IDE Adapter The computer doesn't recognize it automatically. How can I get this drive to show up as an actual drive on my computer? If this particular drive can't handle Linux, can you recommended one which can and provide a link to it so I can purchase it? Thanks! Update: I was asked by Scaine to run a command and report back with the output: joe@joe-laptop:~$ tail -f /var/log/kern.log Dec 29 12:51:35 joe-laptop kernel: [103190.551437] sr 7:0:0:0: [sr1] Add. Sense: Illegal mode for this track Dec 29 12:51:35 joe-laptop kernel: [103190.551446] sr 7:0:0:0: [sr1] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 Dec 29 12:51:35 joe-laptop kernel: [103190.551463] end_request: I/O error, dev sr1, sector 0 Dec 29 12:51:35 joe-laptop kernel: [103190.877542] sr 7:0:0:0: [sr1] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Dec 29 12:51:35 joe-laptop kernel: [103190.877551] sr 7:0:0:0: [sr1] Sense Key : Illegal Request [current] Dec 29 12:51:35 joe-laptop kernel: [103190.877559] Info fld=0x0, ILI Dec 29 12:51:35 joe-laptop kernel: [103190.877562] sr 7:0:0:0: [sr1] Add. Sense: Illegal mode for this track Dec 29 12:51:35 joe-laptop kernel: [103190.877572] sr 7:0:0:0: [sr1] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 Dec 29 12:51:35 joe-laptop kernel: [103190.877588] end_request: I/O error, dev sr1, sector 0 Dec 29 13:08:46 joe-laptop kernel: [104221.558911] usb 2-2.2: USB disconnect, address 16 Then when I plugged the drive back into the computer, I got: Dec 29 13:10:29 joe-laptop kernel: [104324.668320] usb 2-2.2: new high speed USB device using ehci_hcd and address 17 Dec 29 13:10:29 joe-laptop kernel: [104324.761702] usb 2-2.2: configuration #1 chosen from 1 choice Dec 29 13:10:29 joe-laptop kernel: [104324.762700] scsi8 : SCSI emulation for USB Mass Storage devices Dec 29 13:10:29 joe-laptop kernel: [104324.762935] usb-storage: device found at 17 Dec 29 13:10:29 joe-laptop kernel: [104324.762938] usb-storage: waiting for device to settle before scanning Dec 29 13:10:34 joe-laptop kernel: [104329.760521] usb-storage: device scan complete Dec 29 13:10:34 joe-laptop kernel: [104329.761344] scsi 8:0:0:0: CD-ROM TEAC CD-224E 1.7A PQ: 0 ANSI: 0 CCS Dec 29 13:10:34 joe-laptop kernel: [104329.767425] sr1: scsi3-mmc drive: 24x/24x cd/rw xa/form2 cdda tray Dec 29 13:10:34 joe-laptop kernel: [104329.767612] sr 8:0:0:0: Attached scsi CD-ROM sr1 Dec 29 13:10:34 joe-laptop kernel: [104329.767720] sr 8:0:0:0: Attached scsi generic sg2 type 5 Dec 29 13:10:34 joe-laptop kernel: [104330.141060] sr 8:0:0:0: [sr1] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE Dec 29 13:10:34 joe-laptop kernel: [104330.141069] sr 8:0:0:0: [sr1] Sense Key : Illegal Request [current] Dec 29 13:10:34 joe-laptop kernel: [104330.141077] Info fld=0x0, ILI Dec 29 13:10:34 joe-laptop kernel: [104330.141081] sr 8:0:0:0: [sr1] Add. Sense: Illegal mode for this track Dec 29 13:10:34 joe-laptop kernel: [104330.141090] sr 8:0:0:0: [sr1] CDB: Read(10): 28 00 00 00 00 00 00 00 02 00 Dec 29 13:10:34 joe-laptop kernel: [104330.141106] end_request: I/O error, dev sr1, sector 0 Dec 29 13:10:34 joe-laptop kernel: [104330.141113] __ratelimit: 18 callbacks suppressed There was more output than this (the number of lines started growing after the drive was plugged back in, and kept growing), but this is the first few lines.

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• Silverlight Cream for January 26, 2011 -- #1036

  - by Dave Campbell

  In this all-submittal Issue: XamlNinja, Kevin Dockx, Steve Wortham, Andrea Boschin, Mick Norman, Colin Eberhardt, and Rudi Grobler(-2-, -3-, -4-, -5-). Above the Fold: Silverlight: "Getting an invalid cross-thread exception in Silverlight?" Kevin Dockx WP7: "WP7 Contrib – the last messenger" XamlNinja ISO: "How many files are too many files for isolated storage?" Mick Norman Shoutouts: Telerik announced a free WP7 Webinars series that you probably don't want to miss: Join Us for the Special Free Windows Phone 7 Webinars Series. Guest lecturers - Shawn Wildermuth and Mark Arteaga From SilverlightCream.com: WP7 Contrib – the last messenger XamlNinja has a great post up extending Laurent's IMessenger to deal with a tricky issue of trying to fire a message from one VM to another even if the 2nd VM isn't alive yet... oh, and this is in WP7Contrib, so go grab it! Getting an invalid cross-thread exception in Silverlight? Kevin Dockx has a solution to a problem we've all had... the 'invalid cross-thread exception' ... and the solution is even for those of us trying to do this in a VM... cool and easy solution, Kevin! Mastering Storyboards One Mistake at a Time Steve Wortham is back with a tutorial with a great title :) ... check out the progression from one success to another in this picture/title viewer ... don't miss the very end where he has the control rolled up into a CaptionedImageHyperlink, and a link to download it! Windows Phone 7 - Part #2: Your First Application Andrea Boschin has part 2 of his SilverlightShow WP7 series up. Lots of good intro material here on the manifest file and app.xaml ... he even gets into the ApplicationBar, phone orientation, and the Metro theme. How many files are too many files for isolated storage? Mick Norman alerted me to his blog early this morning, and this is his latest post... interesting tests of how many files are too many for ISO on your WP7... and I have to admit... he's stuffing a boatload of them out there in these tests! ... great info Mick! and thanks for the links. A Navigator Control For Visiblox Time Series Charts Colin Eberhardt's latest post is about creating an interactive navigator for large time series datasets in Visiblox charts.... check the images at the top of the post, and it'll be obvious :) ... very cool stuff. MVVM Frameworks with WP7 support Rudi Grobler has been very busy and if you check the dates, these posts are all in a day or two! This first highlights two contenders for MVVM on WP7: Caliburn and MVVMLight... both well-supported... quick intro to each followed by good links out to the author's sites Reading barcodes from your WP7 device Rudi Grobler also has a cool post up on reading barcodes with your WP7... he's using the ZXing Barcode Scanning Library, and makes quick work of the job. Taking Sterling for a Test-Drive Rudi Grobler has a quick intro to Sterlink, Jeremy Likness' ISO database for Silverlight up... quickly taking care of writing and reading back data. SQLite on WP7 After his discussion of Sterling, Rudi Grobler is now demonstrating the use of SQLite that has been ported to WP7. Check out his demo code... looks pretty easy to use. Hacking the WP7 Camera (The basics) Rudi Grobler's latest post is on getting direct access to the camera on WP7... be sure to do all the downloads and check out the external links he has. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Silverlight Cream for April 16, 2010 -- #838

  - by Dave Campbell

  In this Issue: Alan Beasley(-2-, -3-, -4-, -5-), Brian, Rishi, Pete Brown, Yavor Georgiev, and David Anson. Shoutouts: As usual, Tim Heuer has all the scoop on all the hot-off-the-presses releases: Silverlight 4 released. Availability of tools announcement. He covers all the main parts of interest. Tim Heuer also discusses Backward Compatibility with Silverlight 4 applications And before you ask, Tim Heuer announced the Silverlight Client for Facebook updated for Silverlight 4 release If you're having trouble with the install, Peter Bromberg has a post up to help bail you out: Get Silverlight 4 Installed: Tips and Tricks Christian Schormann has a link to probably the fastest intro to SketchFlow I've seen: Video: SketchFlow in 90 seconds, with Jon Harris Chris Rouw has a Summary of Silverlight at DevConnections on his site. I had the opportunity to spend some time with Chris and we had some good discussions. Rene Schulte describes how to get started with the new final Silverlight 4 RTW build and announces that he updated his samples and open source projects. He also shares what he wishes for the next Silverlight version: Silverlight 4 Up and Running From SilverlightCream.com: Building Better Buttons in Expression Blend and Silverlight I generally end up missing articles embedded at CodeProject, so Alan Beasley emailed me a link to these, they were new to me. In this first one, he's got a very nice tutorial up on making some awesome buttons in Expression Blend Arcade Button in Expression Blend and Silverlight Alan Beasley's second Expression Blend Button tutorial is the classic 'arcade button' ... this is great stuff.. check it out. Picture Frame Control in Expression Blend and Silverlight I wasn't going to do the full list Alan Beasley had sent me in one post, but they're all so good! This third takes an excursion away from buttons to do a Picture Frame control. Styled to the max, and another great Blend tutorial! The last building buttons article (Part1), in Expression Blend and Silverlight Alan Beasley finishes what may be a definitive work on buttons in Blend... even if you don't want to follow the tutorials (and why wouldn't you??) ... he's got 10 buttons you can download! ListBox Styling (Part1-ScrollBars) in Expression Blend & Silverlight In Alan Beasley's 5th post at Code Project, He has a great long tutorial on Styling Listbox Scrollbars in Expression Blend ... the ScrollBars are Part 1 of a series. Some Notes on DRM in Silverlight 4 Brian at Silverlight SDK has a post up on DRM ... WMDRM and PlayReady. If you're planning on utilizing this, Brian's post looks like a good starting point. nRoute: Now, More Wholesome Rishi has a detailed post up explaining the latest nRoute release now supporting Silverlight 4, WP7, and WPF. What a piece of work! Scanning an Image from Silverlight 4 using WIA Automation Pete Brown demonstrates using VS2010 and SL4 to lash up to his scanner. Lots of code and external links... all good stuff, Pete! Dealing with those pesky WCF CommunicationException “NotFound” errors in Silverlight Yavor Georgiev has a quick post up discussing WCF CommunicationException errors in Silverlight with a couple external links to explain the solution. New Silverlight 4 Toolkit released with today's Silverlight 4 RTW! David Anson blogged about the new Toolkit release that is live right now along with the Silverlight 4 Release, and has some release notes up on the Toolkit. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Extend Your Applications Your Way: Oracle OpenWorld Live Poll Results

  - by Applications User Experience

  Lydia Naylor, Oracle Applications User Experience Manager At OpenWorld 2012, I attended one of our team’s very exciting sessions: “Extend Your Applications, Your Way”. It was clear that customers were engaged by the topics presented. Not only did we see many heads enthusiastically nodding in agreement during the presentation, and witness a large crowd surround our speakers Killian Evers, Kristin Desmond and Greg Nerpouni afterwards, but we can prove it…with data! Figure 1. Killian Evers, Kristin Desmond, and Greg Nerpouni of Oracle at the OOW 2012 session. At the beginning of our OOW 2012 journey, Greg Nerpouni, Fusion HCM Principal Product Manager, told me he really wanted to get feedback from the audience on our extensibility direction. Initially, we were thinking of doing a group activity at the OOW UX labs events that we hold every year, but Greg was adamant- he wanted “real-time” feedback. So, after a little tinkering, we came up with a way to use an online survey tool, a simple QR code (Quick Response code: a matrix barcode that can include information like URLs and can be read by mobile device cameras), and the audience’s mobile devices to do just that. Figure 2. Actual QR Code for survey Prior to the session, we developed a short survey in Vovici (an online survey tool), with questions to gather feedback on certain points in the presentation, as well as demographic data from our participants. We used Vovici’s feature to generate a mobile HTML version of the survey. At the session, attendees accessed the survey by simply scanning a QR code or typing in a TinyURL (a shorthand web address that is easily accessible through mobile devices). Killian, Kristin and Greg paused at certain points during the session and asked participants to answer a few survey questions about what they just presented. Figure 3. Session survey deployed on a mobile phone The nice thing about Vovici’s survey tool is that you can see the data real-time as participants are responding to questions - so we knew during the session that not only was our direction on track but we were hitting the mark and fulfilling Greg’s request. We planned on showing the live polling results to the audience at the end of the presentation but it ran just a little over time, and we were gently nudged out of the room by the session attendants. We’ve included a quick summary below and this link to the full results for your enjoyment. Figure 4. Most important extensions to Fusion Applications So what did participants think of our direction for extensibility? A total of 94% agreed that it was an improvement upon their current process. The vast majority, 80%, concurred that the extensibility model accounts for the major roles involved: end user, business systems analyst and programmer. Attendees suggested a few supporting roles such as systems administrator, data architect and integrator. Customers and partners in the audience verified that Oracle‘s Fusion Composers allow them to make changes in the most common areas they need to: user interface, business processes, reporting and analytics. Integrations were also suggested. All top 10 things customers can do on a page rated highly in importance, with all but two getting an average rating above 4.4 on a 5 point scale. The kinds of layout changes our composers allow customers to make align well with customers’ needs. The most common were adding columns to a table (94%) and resizing regions and drag and drop content (both selected by 88% of participants). We want to thank the attendees of the session for allowing us another great opportunity to gather valuable feedback from our customers! If you didn’t have a chance to attend the session, we will provide a link to the OOW presentation when it becomes available.

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• Tuning Red Gate: #3 of Lots

  - by Grant Fritchey

  I'm drilling down into the metrics about SQL Server itself available to me in the Analysis tab of SQL Monitor to see what's up with our two problematic servers. In the previous post I'd noticed that rg-sql01 had quite a few CPU spikes. So one of the first things I want to check there is how much CPU is getting used by SQL Server itself. It's possible we're looking at some other process using up all the CPU Nope, It's SQL Server. I compared this to the rg-sql02 server: You can see that there is a more, consistently low set of CPU counters there. I clearly need to look at rg-sql01 and capture more specific data around the queries running on it to identify which ones are causing these CPU spikes. I always like to look at the Batch Requests/sec on a server, not because it's an indication of a problem, but because it gives you some idea of the load. Just how much is this server getting hit? Here are rg-sql01 and rg-sql02: Of the two, clearly rg-sql01 has a lot of activity. Remember though, that's all this is a measure of, activity. It doesn't suggest anything other than what it says, the number of requests coming in. But it's the kind of thing you want to know in order to understand how the system is used. Are you seeing a correlation between the number of requests and the CPU usage, or a reverse correlation, the number of requests drops as the CPU spikes? See, it's useful. Some of the details you can look at are Compilations/sec, Compilations/Batch and Recompilations/sec. These give you some idea of how the cache is getting used within the system. None of these showed anything interesting on either server. One metric that I like (even though I know it can be controversial) is the Page Life Expectancy. On the average server I expect see a series of mountains as the PLE climbs then drops due to a data load or something along those lines. That's not the case here: Those spikes back in January suggest that the servers weren't really being used much. The PLE on the rg-sql01 seems to be somewhat consistent growing to 3 hours or so then dropping, but the rg-sql02 PLE looks like it might be all over the map. Instead of continuing to look at this high level gathering data view, I'm going to drill down on rg-sql02 and see what it's done for the last week: And now we begin to see where we might have an issue. Memory on this system is getting flushed every 1/2 hour or so. I'm going to check another metric, scans: Whoa! I'm going back to the system real quick to look at some disk information again for rg-sql02. Here is the average disk queue length on the server: and the transfers Right, I think I have a guess as to what's up here. We're seeing memory get flushed constantly and we're seeing lots of scans. The disks are queuing, especially that F drive, and there are lots of requests that correspond to the scans and the memory flushes. In short, we've got queries that are scanning the data, a lot, so we either have bad queries or bad indexes. I'm going back to the server overview for rg-sql02 and check the Top 10 expensive queries. I'm modifying it to show me the last 3 days and the totals, so I'm not looking at some maintenance routine that ran 10 minutes ago and is skewing the results: OK. I need to look into these queries that are getting executed this much. They're generating a lot of reads, but which queries are generating the most reads: Ow, all still going against the same database. This is where I'm going to temporarily leave SQL Monitor. What I want to do is connect up to the server, validate that the Warehouse database is using the F:\ drive (which I'll put money down it is) and then start seeing what's up with these queries. Part 1 of the Series Part 2 of the Series

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• BlueTooth not working on my HP Probook 4720s

  - by mtrento

  the blue tooth on my ubuntu 11.10 does not work. When i try to ad a device it scans indefinitely and never find anything. Wireless is working perfeclty and with windows 7 it is detected. As i read somewhere , the bluetooth is not listed in the usb devices. Is it supported under ubuntu? here are the output of the various debug command i tested : hciconfig -a hci0: Type: BR/EDR Bus: USB BD Address: E0:2A:82:7A:8B:04 ACL MTU: 310:10 SCO MTU: 64:8 UP RUNNING PSCAN ISCAN RX bytes:1895 acl:0 sco:0 events:70 errors:0 TX bytes:1986 acl:0 sco:0 commands:64 errors:0 Features: 0xff 0xff 0x8f 0xfe 0x9b 0xff 0x59 0x83 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH HOLD SNIFF PARK Link mode: SLAVE ACCEPT Name: 'PC543host-0' Class: 0x5a0100 Service Classes: Networking, Capturing, Object Transfer, Telephony Device Class: Computer, Uncategorized HCI Version: 2.1 (0x4) Revision: 0x149c LMP Version: 2.1 (0x4) Subversion: 0x149c Manufacturer: Cambridge Silicon Radio (10) hcitool scan hcitool scan Scanning ... lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 003: ID 04f2:b1ac Chicony Electronics Co., Ltd Bus 002 Device 003: ID 413c:3010 Dell Computer Corp. Optical Wheel Mouse Bus 002 Device 004: ID 148f:1000 Ralink Technology, Corp. lsmod | grep -i bluetooth bluetooth 166112 23 bnep,rfcomm,btusb dmesg | grep -i bluetooth [ 18.543947] Bluetooth: Core ver 2.16 [ 18.544017] Bluetooth: HCI device and connection manager initialized [ 18.544020] Bluetooth: HCI socket layer initialized [ 18.544021] Bluetooth: L2CAP socket layer initialized [ 18.545469] Bluetooth: SCO socket layer initialized [ 18.548890] Bluetooth: Generic Bluetooth USB driver ver 0.6 [ 30.204776] Bluetooth: RFCOMM TTY layer initialized [ 30.204782] Bluetooth: RFCOMM socket layer initialized [ 30.204784] Bluetooth: RFCOMM ver 1.11 [ 30.247291] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 30.247295] Bluetooth: BNEP filters: protocol multicast lspci 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02) 00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02) 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) 00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05) 00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 05) 00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 05) 00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 05) 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05) 01:00.0 VGA compatible controller: ATI Technologies Inc Manhattan [Mobility Radeon HD 5400 Series] 01:00.1 Audio device: ATI Technologies Inc Manhattan HDMI Audio [Mobility Radeon HD 5000 Series] 44:00.0 Network controller: Ralink corp. RT3090 Wireless 802.11n 1T/1R PCIe 45:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03) ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02) ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02) ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02) ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02) ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02) ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02) rfkill list 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 1: hci0: Bluetooth Soft blocked: no Hard blocked: no 2: hp-wifi: Wireless LAN Soft blocked: no Hard blocked: no 3: hp-bluetooth: Bluetooth Soft blocked: no Hard blocked: no

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• Strange Happenings

  - by MOSSLover

  There are weeks we go about our life thinking nothing is going to change nothing will happen.  Then there are other weeks a billion things happen at once.  Friday started off very weird for me.  I flew into Atlanta and I met some cool people for another SharePoint event.  I had some good conversations.  Saturday then hit me and my virtual machine bombed in my presentation after the auto updater ran.  I was writing code on the board and describing everything in notepad.  I would say as presentations go it was the best and the worst presentation all wrapped into one.  The next day I was in Baltimore and I hung out with my aunt which was relatively uneventful and great.  Then Monday hit and half my presentations failed or succeeded and my screen freezes so I start describing the code.  I was on top of my game until Monday night.  On top of the world.  I'm exhausted I get into Raleigh and one of the craziest stories of my life happens.  So my boss has been renting cars through Priceline this week I got a different company than the other weeks. The company gives me a Ford Focus and I plug in the coordinates on my IPhone where I want go.  I head out and then I get to the destination hotel (or I thought I did). I go inside it's the wrong hotel the other one is a few miles away.  I walk outside hop into the car and it sounds like a gunshot.  Nothing is starting...Am I doing something wrong?  No I'm not the car is completely dead in the water.  I call the rental car facility and they tell me to call roadside they are closing for the night.  Roadside says they can't give me a new car but they can get me a jump then I have to take it up with the facility.  They send me a tow truck to give me a jump the guy can't jump the car.  He tells me this vehicle was towed about an hour ago.  He shows me a copy of a slip from when he towed it.  We also notice the rental car company left one of there price scanning guns in the vehicle.  I call up roadside and now they are interested in getting me a car because I need to be onsite tomorrow.  They get the manager of the facility on the phone he apologizes profusely and he says he'll be there in 10 minutes.  About 30 minutes pass and him plus another dude show up with a Ford Escape leather interior.  At this point I hand him the gun tell him someone left it in the vehicle and that I'm not so happy with them.  I ask them to comp my rental they can't due to Priceline, however if I call him again this week he can get me a voucher.  It's about 2 am and I'm ready to get to the hotel I don't make it in the next morning until 10 am.  I would say this was a crazy week all forms of technology are trying to tell me something.  What I have no idea, but we'll see the outcome soon.  I feel so weird tons of change is about to happen.  I don't know if it's good or bad.  I think this week is some form of omen.

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• 2013 Predictions for Retail

  - by David Dorf

  Its that time of year to roll out the predictions for next year.  I can't say I've really nailed it in the past, but feel free to look back at my 2012, 2011, and 2010 predictions.  I'm not expecting anything earth-shattering this year; just continued maturation of several technologies that are finally taking hold. 1. Next day delivery -- Amazon finally decided it wasn't worth fighting state taxes and instead decided to place distribution centers everywhere so they can potentially offer next-day deliveries.  Not to be outdone, Walmart is looking to leverage its huge physical presence to offer the same.  Clubs like ShopRunner are pushing delivery barriers as well, so the norm is shifting to free shipping in a few days or relatively cheap shipping overnight.  Retailers need be thinking about how to ship from physical stores. 2. Bring your own device -- Earlier this year Intuit bought AisleBuyer, a mobile self-checkout start-up, at least somewhat validating the BYOD approach.  Grocery stores, especially in Europe, have been supporting in-aisle self-scanning for a while and I'm betting it will find a home in certain verticals in the US too.  There's also the BYOD concept for employees.  Some retailers are considering issuing mobile devices at hiring along side the shirt and name-tag.  Employees become responsible for the hardware until they leave. 3. TV shopping -- Will Apple finally release a TV product in 2013?  Who knows?  But the industry isn't standing still. Companies like QVC and HSN are already successfully combining the TV and online experiences for shopping.  Comcast is partnering with Tivo to allow viewers to interact with ads with Paypal handing payment.  This will be a slow maturation, but expect TVs to get smarter and eventually become a new selling channel (pun intended) for retailers. 4. Privacy backlash -- It only takes one big incident to stir the public, and I'm betting we have one in 2013.  Facebook, Google, or Apple will test the boundaries of what the public is willing to accept.  It could involve a retailer using geo-location technology, or possibly video analytics.  And as is always the case, the offender will apologize, temporarily remove the technology, and wait 2-3 years for it to be generally accepted.  Privacy is a moving target. 5. More NFC -- I've come to the conclusion that adoption of any banking technology is going to be slow.  It was slow for credit cards, ATMs, and online billpay so why should it be any different for NFC?  Maybe, just maybe the iPhone 5S will have an NFC chip, but we're not going to see mainstream uptake for years.  Next year we'll continue to see incremental improvements from Isis, Google, and Paypal and a plethora of new startups, but don't toss your magstripe cards just yet. 6. In-store location -- The technologies for tracking people inside stores is really improving.  Retailers can track people using video cameras, infrared, and by the WiFi radios in mobile phones.  We're getting closer to the point where accuracy could be a shelf-facing, which will help retailers understand how people shop, where they spend time, and what displays attract them.  Expect CPG companies to get involved and partner with retailers, since the data benefits both parties.  Consumers will benefit by being directed right to the products they seek.  (In 2013 ARTS is forming a workteam to develop new standards in this area.) 7. M&A -- Looking back at 2012 there were some really big deals involving IBM, Oracle, JDA, and NCR and I expect that trend will likely continue as vendors add assets to bolster their portfolios.  Many retailers are due for an IT transformation to support anywhere, anytime shoppers, and one-stop-vendors can minimize complexity and costs. Predictions from other sources: Independent Retailer Stores Magazine IDC Insights Mobile Commerce Daily

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• Launch 7:Windows Phone 7 Style Live Tiles On Android Mobiles

  - by Gopinath

  Android is a great mobile OS but one thought that lingers in the mind of few Android owners is: Am I using a cheap iPhone? This is valid thought for many low end Android users as their phones runs sluggish and the user interface of Android looks like an imitation of iOS. When it comes to Windows Phone 7 users, even though their operating system features are not as great as iPhone/Android but it has its unique user interface; Windows Phone 7 user interface is a very intuitive and fresh, it’s constantly updating Live Tiles show all the required information on the home screen. Android has best mobile operating system features except UI and Windows Phone 7 has excellent user interface. How about porting Windows Phone 7 Tiles interface on an Android? That should be great. Launch 7 app brings the best of Windows Phone 7 look and feel to Android OS. Once the Launcher 7 app is installed and activated, it brings Live Tiles or constantly updating controls that show information on Android home screen. Apart from simple and smooth tiles, there are handful of customization options provided. Users can change colour of the tiles, add new tiles, enable/disable transitions. The reviews on Android Market are on the positive side with 4.4 stars by 10,000 + reviewers. Here are few user reviews 1. Does what it says. only issue for me is that the app drawer doesn’t rotate. And I would like the UI to rotate when my KB is opened. HTC desire z – Jonathan 2. Works great on atrix.Kudos to developers. Awesome. Though needs: Better notification bar More stock images of tiles Better fitting of widgets on tiles – Manny 3. Looks really good like it much more than I thought I would runs real smooth running royal ginger 2.1 – Jay 4. Omg amazing i am definetly keeping it as my default best of android and windows – Devon 5. Man! An update every week! Very very responsive developer! – Andrew You can read more reviews on Android Market here.  There is no doubt that this application is receiving rave reviews. After scanning a while through the reviews, few complaints throw light on the negative side: Battery drains a bit faster & Low end mobile run a bit sluggish. The application is available in two versions – an ad supported free version and $1.41 ad free version. Download Launcher 7 from Android Market This article titled,Launch 7:Windows Phone 7 Style Live Tiles On Android Mobiles, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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• EPM troubleshooting Utilities

  - by THE

  (in via Maurice) "Are you keeping up-to-date with the latest troubleshooting utilities introduced from EPM 11.1.2.2? These are typically not described in product documentation, so you might miss references to them. The following five utilities may be run from the command line.(1) Deployment Report was introduced with EPM 11.1.2.2 (11 April 2012). It details logical web addresses, web servers, application ports, database connections, user directories, database repositories configured for the EPM system, data directories used by EPM system products, instance directories, FMW homes, deployment distory, et cetera. It also helps to keep you honest about whether you made changes to the system and at what times! Download Shared Services patch 13530721 to get the backported functionality in EPM 11.1.2.1. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/epmsys_registry.sh report deployment (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\epmsys_registry.bat report deployment (on Microsoft Windows). The output is saved under \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\deployment_report.html (2) Log Analysis has received more "press". It was released with EPM 11.1.2.3 and helps the user to slice and dice EPM logs. It has many parameters which are documented when run without parameters, when run with the -h parameter, or in the 'Readme' file. It has also been released as a standalone utility for EPM 11.1.2.3 and earlier versions. (Sign in to  My Oracle Support, click the 'Patches & Updates' tab, enter the patch number 17425397, and click the Search button. Download the appropriate platform-specific zip file, unzip, and read the 'Readme' file. Note that you must provide a proper value to a JAVA_HOME environment variable [pointer to the mother directory of the Java /bin subdirectory] in the loganalysis.bat | .sh file and use the -d parameter when running standalone.) Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/loganalysis.sh -h (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\loganalysis.bat -h (on Microsoft Windows). The output is saved under the \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\ subdirectory. (3) The Registry Cleanup command may be used (without fear!) to clean up various corruptions which can  affect the Hyperion (database-based) Repository. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/registry-cleanup.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\registry-cleanup.bat (on Microsoft Windows). The actions are described on the command line. (4) The Remove Instance Command is only used if there are two or more instances configured on one computer and one of those should be deleted. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/remove-instance.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\remove-instance.bat (on Microsoft Windows). (5) The Reset Configuration Tool was introduced with EPM 11.1.2.2. It nullifies Shared Services Hyperion Registry settings so that a service may be reconfigured. You may locate the values to substitute for <product> or <task> by scanning registry.html (generated by running epmsys_registry.bat | .sh). Find productNAME in INSTANCE_TASKS_CONFIGURATION and SYSTEM_TASKS_CONFIGURATION nodes and identify tasks by property pairs that have values of 'Configurated' or 'Pending'. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/resetConfigTask.sh -product <product> -task <task> (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\resetConfigTask.bat -product <product> -task <task> (on Microsoft Windows). "Thanks to Maurice for this collection of utilities.

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• Obfuscation is not a panacea

  - by simonc

  So, you want to obfuscate your .NET application. My question to you is: Why? What are your aims when your obfuscate your application? To protect your IP & algorithms? Prevent crackers from breaking your licensing? Your boss says you need to? To give you a warm fuzzy feeling inside? Obfuscating code correctly can be tricky, it can break your app if applied incorrectly, it can cause problems down the line. Let me be clear - there are some very good reasons why you would want to obfuscate your .NET application. However, you shouldn't be obfuscating for the sake of obfuscating. Security through Obfuscation? Once your application has been installed on a user’s computer, you no longer control it. If they do not want to pay for your application, then nothing can stop them from cracking it, even if the time cost to them is much greater than the cost of actually paying for it. Some people will not pay for software, even if it takes them a month to crack a $30 app. And once it is cracked, there is nothing stopping them from putting the result up on the internet. There should be nothing suprising about this; there is no software protection available for general-purpose computers that cannot be cracked by a sufficiently determined attacker. Only by completely controlling the entire stack – software, hardware, and the internet connection, can you have even a chance to be uncrackable. And even then, someone somewhere will still have a go, and probably succeed. Even high-end cryptoprocessors have known vulnerabilities that can be exploited by someone with a scanning electron microscope and lots of free time. So, then, why use obfuscation? Well, the primary reason is to protect your IP. What obfuscation is very good at is hiding the overall structure of your program, so that it’s very hard to figure out what exactly the code is doing at any one time, what context it is running in, and how it fits in with the rest of the application; all of which you need to do to understand how the application operates. This is completely different to cracking an application, where you simply have to find a single toggle that determines whether the application is licensed or not, and flip it without the rest of the application noticing. However, again, there are limitations. An obfuscated application still has to run in the same way, and do the same thing, as the original unobfuscated application. This means that some of the protections applied to the obfuscated assembly have to be undone at runtime, else it would not run on the CLR and do the same thing. And, again, since we don’t control the environment the application is run on, there is nothing stopping a user from undoing those protections manually, and reversing some of the obfuscation. It’s a perpetual arms race, and it always will be. We have plenty of ideas lined about new protections, and the new protections added in SA 6.6 (method parent obfuscation and a new control flow obfuscation level) are specifically designed to be harder to reverse and reconstruct the original structure. So then, by all means, obfuscate your application if you want to protect the algorithms and what the application does. That’s what SmartAssembly is designed to do. But make sure you are clear what a .NET obfuscator can and cannot protect you against, and don’t expect your obfuscated application to be uncrackable. Someone, somewhere, will crack your application if they want to and they don’t have anything better to do with their time. The best we can do is dissuade the casual crackers and make it much more difficult for the serious ones. Cross posted from Simple Talk.

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• Why is Excel 2010/2013 taking 10 seconds open any file?

  - by jbkly

  I have a fast Windows 7 PC with two SSDs and 16GB of RAM, so I'm used to programs loading very fast. But recently, for no reason I can figure out, Excel has started taking way too long to open Excel files (of any size--even blank files). This is occurring with Excel 2010 and with Excel 2013 after I upgraded, hoping to solve the problem. Here a couple scenarios: If I start Excel directly, it opens almost instantly. No problem there. If I start Excel directly, and then open any Excel file (.xls or .xlsx), it loads almost instantly. Still no problem BUT if I attempt to open any Excel file directly, with Excel not running, it consistently takes 10-11 seconds for Excel to start. I get no error messages, just a spinning cursor for 10-11 seconds, and then the file opens. During the delay while Excel is trying to start, I'm not really seeing any discernible spike in CPU or memory usage, other than explorer.exe. This problem is only occurring with Excel, not Word or any other program I'm aware of. I've searched around quite a bit on this question and found various others who have experienced it, but the solutions that worked for them are not working for me. For a few people it was a problem with scanning network drives, but my problem is purely with local files; I have no network drives, and the problem persists even with all network connections disabled. Some people suggested worksheets with corrupted formulas or links, but I'm experiencing this with ANY Excel file: even blank worksheets. Others thought it was a problem with add-ins, but I have all Excel add-ins disabled (as far as I can tell). One person solved it by disabling a "clipboard manager" process that was running in the background, but I don't have that. I've disabled as many startup and background processes as I can, but the problem persists. I've run malware scans, disk cleanup, CCleaner, and installed Excel 2013. I've deleted temporary files, enabled SuperFetch, and edited registry keys. Still can't get rid of the problem. Any ideas? My system details: Windows 7 Professional SP1 64-bit, Excel 2013 32-bit, 16GB RAM, all programs installed on SSD.

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• external hard drive is no longer recognized, gives buffer I/O errors

  - by BioGeek

  Hi all, The external hard drive which contains all my photos and where I backed-up all my important documents is no longer recognized. It is a three month old 500GB Iomage Prestige Desktop Hard Drive. When I plug it in, it is recognised as a USB device, because it shows up when I type lsusb, but dmesg gives this error message. [19712.013250] usb 2-2: new high speed USB device using ehci_hcd and address 21 [19712.145347] usb 2-2: configuration #1 chosen from 1 choice [19712.147214] scsi25 : SCSI emulation for USB Mass Storage devices [19712.147514] usb-storage: device found at 21 [19712.147519] usb-storage: waiting for device to settle before scanning [19717.148978] usb-storage: device scan complete [19717.149527] scsi 25:0:0:0: Direct-Access ST350082 0AS PQ: 0 ANSI: 2 CCS [19717.151020] sd 25:0:0:0: Attached scsi generic sg2 type 0 [19717.151685] sd 25:0:0:0: [sdb] 976773168 512-byte logical blocks: (500 GB/465 GiB) [19717.160402] sd 25:0:0:0: [sdb] Write Protect is off [19717.160412] sd 25:0:0:0: [sdb] Mode Sense: 34 00 00 00 [19717.160418] sd 25:0:0:0: [sdb] Assuming drive cache: write through [19717.165685] sd 25:0:0:0: [sdb] Assuming drive cache: write through [19717.165691] sdb: sdb1 [19719.171808] sd 25:0:0:0: [sdb] Assuming drive cache: write through [19719.171818] sd 25:0:0:0: [sdb] Attached SCSI disk [19737.430998] sd 25:0:0:0: [sdb] Unhandled sense code [19737.431007] sd 25:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [19737.431016] sd 25:0:0:0: [sdb] Sense Key : Medium Error [current] [19737.431027] sd 25:0:0:0: [sdb] Add. Sense: Unrecovered read error [19737.431038] end_request: I/O error, dev sdb, sector 6160463 [19737.431050] Buffer I/O error on device sdb1, logical block 6160400 [19737.431060] Buffer I/O error on device sdb1, logical block 6160401 [19737.431067] Buffer I/O error on device sdb1, logical block 6160402 [19737.431075] Buffer I/O error on device sdb1, logical block 6160403 [19737.431082] Buffer I/O error on device sdb1, logical block 6160404 [19737.431088] Buffer I/O error on device sdb1, logical block 6160405 [19737.431096] Buffer I/O error on device sdb1, logical block 6160406 [19737.431102] Buffer I/O error on device sdb1, logical block 6160407 [19737.431114] Buffer I/O error on device sdb1, logical block 6160408 [19737.431121] Buffer I/O error on device sdb1, logical block 6160409 [19737.712183] sd 6:0:0:0: [sdb] Unhandled sense code [19737.712191] sd 6:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE [19737.712200] sd 6:0:0:0: [sdb] Sense Key : Hardware Error [current] [19737.712210] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information [19737.712222] end_request: I/O error, dev sdb, sector 0 [19737.712232] Buffer I/O error on device sdb, logical block 0 Neither does the external drive show when I use fdisk: jeroen@phalacrocorax:~$ sudo fdisk -l [sudo] password for jeroen: Disk /dev/sda: 160.0 GB, 160041885696 bytes 255 heads, 63 sectors/track, 19457 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0x000341ad Device Boot Start End Blocks Id System /dev/sda1 * 1 18714 150320173+ 83 Linux /dev/sda2 18715 19457 5968147+ 5 Extended /dev/sda5 18715 19457 5968116 82 Linux swap / Solaris` I popped the disk out of the casing put it on a SATA connect internally and then tried the file recovery programs testdisk/photorec and SpinRite, but both failed because they couldn't recognize the external harddisk. Do I have any other options?

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• How to remove iso 9660 from USB?

  - by a_m0d

  I have somehow managed to write an iso 9660 image onto my USB drive, which makes all my computer think that the device is actually a CD. I have tried various methods of removing this partition, but nothing seems to work. I have tried fdisk, which says $ fdisk -l /dev/sdb Cannot open /dev/sdb parted crashes when I try to use it on this device. I have even tried $ dd if=/dev/zero of=/dev/sdb but it just hangs with no output (either on screen or on disk). However, when I plug the USB in, it does mount, and I can view (but not edit) the files on it. edit: now the result is $ dd if=/dev/zero of=/dev/sdb dd: opening `/dev/sdb': Read-only file system I have also tried re-formatting it on Windows, but it gets to the end of the format process and then says "Couldn't format the drive". How can I remove this partition and get my whole USB drive back to normal again? EDIT 1: Trying a simple mkfs doesn't work: $ sudo mkfs -t vfat /dev/sdb mkfs.vfat 3.0.0 (28 Sep 2008) mkfs.vfat: Will not try to make filesystem on full-disk device '/dev/sdb' (use -I if wanted) I can't do mkfs on /dev/sdb1 because there is no such partition, as shown:$ ls /dev | grep sdb sdb EDIT 2: This is the information posted by dmesg when I plug the device in:$ dmesg . . (snip) . usb 2-1: New USB device found, idVendor=058f, idProduct=6387 usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 usb 2-1: Product: Mass Storage usb 2-1: Manufacturer: Generic usb 2-1: SerialNumber: G0905000000000010885 usb-storage: device found at 4 usb-storage: waiting for device to settle before scanning usb-storage: device scan complete scsi 6:0:0:0: Direct-Access FLASH Drive AU_USB20 8.07 PQ: 0 ANSI: 2 sd 6:0:0:0: [sdb] 4069376 512-byte hardware sectors (2084 MB) sd 6:0:0:0: [sdb] Write Protect is off sd 6:0:0:0: [sdb] Mode Sense: 03 00 00 00 sd 6:0:0:0: [sdb] Assuming drive cache: write through sd 6:0:0:0: [sdb] 4069376 512-byte hardware sectors (2084 MB) sd 6:0:0:0: [sdb] Write Protect is off sd 6:0:0:0: [sdb] Mode Sense: 03 00 00 00 sd 6:0:0:0: [sdb] Assuming drive cache: write through sdb: unknown partition table sd 6:0:0:0: [sdb] Attached SCSI removable disk sd 6:0:0:0: Attached scsi generic sg2 type 0 ISO 9660 Extensions: Microsoft Joliet Level 3 ISO 9660 Extensions: RRIP_1991A SELinux: initialized (dev sdb, type iso9660), uses genfs_contexts CE: hpet increasing min_delta_ns to 15000 nsec This shows that the device is formatted as ISO 9660 and that it is /dev/sdb. EDIT 3: This is the message that I find at the bottom of dmesg after running cfdisk and writing a new partition table to the disk:SELinux: initialized (dev sdb, type iso9660), uses genfs_contexts sd 17:0:0:0: [sdb] Device not ready: Sense Key : Not Ready [current] sd 17:0:0:0: [sdb] Device not ready: < ASC=0xff ASCQ=0xffASC=0xff < ASCQ=0xff end_request: I/O error, dev sdb, sector 0 Buffer I/O error on device sdb, logical block 0 lost page write due to I/O error on sdb

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• Issues connection to Ubuntu via PuTTy

  - by user1787262

  I'm not sure this is the appropriate stack exchange site to post this question on. If not, please flag this for migration. I am trying to use PuTTy ssh into my ubuntu machine which is wirelessly connected to the same network. I originally ran ifconfig to get my ubuntu machines private network IP address. I then verified that ssh was running, I even ssh'd into my school network and then into the ubuntu machine itself. No problems yet. On my windows 8 machine I ran ipconfig to get my private network IPv4 address. I then pinged my ubunty machines IP and 100% of packets were received. I figured, "OK we are ready to use PuTTy to connect to my Ubuntu Machine". Keep in mind this was my first time using PuTTy. I tried entering the IP of my ubuntu machine in the PuTTy Config GUI but I got a connection timeout. At this moment I don't really know what's going on, SSH is running on port 22 of my Ubuntu machine and I can ping the machine why is it not connecting? (I tried [username]@ip too). So I went on my Ubuntu machine and ran nmap -sP 192.168.0.1/24 and found that my windows machines IP did not show up, the host is down. I'm at a lost in something I am not very familiar with. Would anyone be able to help me or direct me to some resources that would trouble shoot my problem? Thank you EDIT (ADDITION): tyler@tyler-Aspire-5250:~$ nmap -v 192.168.0.123 Starting Nmap 6.40 ( http://nmap.org ) at 2014-06-06 01:56 MDT Initiating Ping Scan at 01:56 Scanning 192.168.0.123 [2 ports] Completed Ping Scan at 01:56, 3.00s elapsed (1 total hosts) Nmap scan report for 192.168.0.123 [host down] Read data files from: /usr/bin/../share/nmap Note: Host seems down. If it is really up, but blocking our ping probes, try -Pn Nmap done: 1 IP address (0 hosts up) scanned in 3.14 seconds tyler@tyler-Aspire-5250:~$ nmap -Pn 192.168.0.123 Starting Nmap 6.40 ( http://nmap.org ) at 2014-06-06 01:56 MDT Nmap scan report for 192.168.0.123 Host is up (0.022s latency). Not shown: 998 filtered ports PORT STATE SERVICE 2869/tcp open icslap 5357/tcp open wsdapi Nmap done: 1 IP address (1 host up) scanned in 72.51 seconds

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• HP F2180 driver installation fails on 64-bit Windows 7

  - by Noam Gal

  Hello; I am trying to install the HP Deskjet AIO (non-network) driver on my machine, which is running the 64-bit version of Windows 7. Before installing it, Windows detected my printer just fine... But I wanted to use the HP scanning application, because tt allows me to scan several photos at once. I ran the DJ_AIO_NonNetwork_ENU_NB file I got from their site, and the installation went almost without a problem... However, at the part where it should have detected the printer, it didn't, so I skipped it - telling the installer I'll connect the printer later. After it was finished I was able to use it regularly, and also scan using the wanted HP application. However, the installer kept popping at random intervals, and giving me an error message. Yesterday I tried removing all the installed HP Applications, and installing from scratch. Running the same installer setup, it now insists that it does not support my operating system, and that 64-bit Vista is the highest it can go... I just don't understand why this is occuring all of the sudden. Has anybody here successfully installed the AIO driver on the 64-bit version of Windows 7? UPDATE: Been chatting with HP chat support over the weekend. Managed to really mess up my windows. At first, they told me to uninstall using an "unintall_l3" batch file inside their installer package, and then reinstall. Didn't work. Also the "l4" batch didn't make any difference. Afterwards I was told to install "Windows install clean up" and remove many hp entries (most of which were not listed on my computer), and I also removed many other hp entries I bumped upon. Then my office 2k7 started failing. I searched around the web, and ran Security Restore, so now my office works, but my windows explorer is all buggy - can't seem to open windows explorer - it hangs while trying to load my hard drives, or completely ignores them and just shows my libraries. Anyone here has any idea how I can restore my win7 to normal, with or without the annoying scanner? UPDATE 2: Ok - explorer back to normal. I guess I just had to wait until it finishes searching while opening the windows explorer for the first time after the Security Restore. Scanner still not working though.

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• Add Mirror for volumes other than the last one in Windows 7 (disk "not up-to-date")

  - by rakslice

  I'm using Windows 7 x64 Ultimate. I have an existing 4TB disk with 3 NTFS volumes, a new 3TB blank disk, and I'm trying to mirror the volumes onto the new disk. My Windows install is on an SSD which is Disk 0. The 4TB disk with volumes is Disk 1, and the new blank disk is Disk 2. I can add a mirror successfully for the last volume, but when I try to add a mirror for the first volume I immediately get errors (see below). Is there something I special I need to do to add a mirror for a volume other than the last one? More info: I opened Disk Management, right-clicked on the first volume on the existing disk, went to Add Mirror, and selected the new disk. The first time I did this I was prompted to convert the new disk to a Dynamic Disk, which I approved. Subsequently I got a message: The operation failed to complete because the Disk Management console view is not up-to-date. Refresh the view by using the refresh task. If the problem persists close the Disk Management console, then restart Disk Management or restart the computer. I've refreshed disk management, restarted the computer, and converted the new disk to basic and back to dynamic, but I still get that error message. Looking around for suggestions of a workaround, I saw a suggestion to use the diskpart command line tool. Running diskpart from the Start Menu as Administrator, I did select volume 2 (the first volume I want to mirror) and then add disk 2 (the new disk), and received a somewhat similar error: Virtual Disk Service error: The disk's extent information is corrupted. DiskPart has referenced an object which is not up-to-date. Refresh the object by using the RESCAN command. If the problem persists exit DiskPart, then restart DiskPart or restart the computer. A rescan appears to be successful: DISKPART> select disk 2 Disk 2 is now the selected disk. DISKPART> rescan Please wait while DiskPart scans your configuration... DiskPart has finished scanning your configuration. but attempting to add the mirror again resulted in the same error. The only similar report I found online was this: http://www.sevenforums.com/hardware-devices/335780-unable-mirror-all-but-last-partition-drive.html Based on that I attempted to mirror the last volume on the disk to the new disk using diskpart, and that started successfully -- it is currently resynchronizing. More Background: In the course of dealing with a failing 3TB hard drive, I bought a replacement 4TB drive and installed it, then copied the partitions from the failing drive to it using Minitool Partition Wizard Home, and then removed the failing drive and was up and running again normally. Now I've received a warranty replacement for the failing drive, and installed it, and now I'm attempting to mirror my partitions to it.

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• Looking for Fiddler2 help. connection to gateway refused? Just got rid of a virus

  - by John Mackey

  I use Fiddler2 for facebook game items, and it's been a great success. I accessed a website to download some dat files I needed. I think it was eshare, ziddu or megaupload, one of those. Anyway, even before the rar file had downloaded, I got this weird green shield in the bottom right hand corner of my computer. It said a Trojan was trying to access my computer, or something to that extent. It prompted me to click the shield to begin anti-virus scanning. It turns out this rogue program is called Antivirus System Pro and is pretty hard to get rid of. After discovering the rogue program, I tried using Fiddler and got the following error: [Fiddler] Connection to Gateway failed.Exception Text: No connection could be made because the target machine actively refused it 127.0.0.1:5555 I ended up purchasing SpyDoctor + Antivirus, which I'm told is designed specifically for getting rid of these types of programs. Anyway, I did a quick-scan last night with spydoctor and malware bytes. Malware picked up 2 files, and Spydoctor found 4. Most were insignificant, but it did find a worm called Worm.Alcra.F, which was labeled high-priority. I don’t know if that’s the Anti-Virus Pro or not, but SpyDoctor said it got rid of all of those successfully. I tried to run Fiddler again before leaving home, but was still getting the "gateway failed" error. Im using the newest version of firefox. When I initially set up the Fiddler 2.2.8.6, I couldn’t get it to run at first, so I found this faq on the internet that said I needed to go through ToolsOptionsSettings and set up an HTTP Proxy to 127.0.0.1 and my Port to 8888. Once I set that up and downloaded this fiddler helper as a firefox add-on, it worked fine. When I turn on fiddler, it automatically takes my proxy setting from no proxy (default) to the 127.0.0.1 with Port 8888 set up. It worked fine until my computer detected this virus. Anyway, hopefully I've given you sufficient information to offer me your best advice here. Like I said, Spydoctor says the bad stuff is gone, so maybe the rogue program made some type of change in my fiddler that I could just reset or uncheck or something like that? Or will I need to completely remove fiddler and those dat files and rar files I downloaded? Any help would be greatly appreciated. Thanks for your time.

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• Looking for Fiddler2 help. connection to gateway refused...just got rid of a virus?

  - by john mackey

  I use Fiddler2 for facebook game items, and it's been a great success. I accessed a website to download some dat files I needed. I think it was eshare, ziddu or megaupload, one of those. Anyway, even before the rar file had downloaded, I got this weird green shield in the bottom right hand corner of my computer. It said a Trojan was trying to access my computer, or something to that extent. It prompted me to click the shield to begin anti-virus scanning. It turns out this rogue program is called Antivirus System Pro and is pretty hard to get rid of. After discovering the rogue program, I tried using Fiddler and got the following error: [Fiddler] Connection to Gateway failed. Exception Text: No connection could be made because the target machine actively refused it 127.0.0.1:5555 I ended up purchasing SpyDoctor + Antivirus, which I'm told is designed specifically for getting rid of these types of programs. Anyway, I did a quick-scan last night with spydoctor and malware bytes. Malware picked up 2 files, and Spydoctor found 4. Most were insignificant, but it did find a worm called Worm.Alcra.F, which was labeled high-priority. I don’t know if that’s the Anti-Virus Pro or not, but SpyDoctor said it got rid of all of those successfully. I tried to run Fiddler again before leaving home, but was still getting the "gateway failed" error. Im using the newest version of firefox. When I initially set up the Fiddler 2.2.8.6, I couldn’t get it to run at first, so I found this faq on the internet that said I needed to go through ToolsOptionsSettings and set up an HTTP Proxy to 127.0.0.1 and my Port to 8888. Once I set that up and downloaded this fiddler helper as a firefox add-on, it worked fine. When I turn on fiddler, it automatically takes my proxy setting from no proxy (default) to the 127.0.0.1 with Port 8888 set up. It worked fine until my computer detected this virus. Anyway, hopefully I've given you sufficient information to offer me your best advice here. Like I said, Spydoctor says the bad stuff is gone, so maybe the rogue program made some type of change in my fiddler that I could just reset or uncheck or something like that? Or will I need to completely remove fiddler and those dat files and rar files I downloaded? Any help would be greatly appreciated. Thanks for your time.

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• Convert Video and Remove Commercials in Windows 7 Media Center with MCEBuddy 1.1

  - by DigitalGeekery

  Today look at MCEBuddy for Windows 7 Media Center. This handy app automatically takes your recorded TV files and converts them to MP4, AVI, WMV, or MPEG format. It even has the option to cut out those annoying commercials during the conversion process. Installation and Configuration Download and extract MCE Buddy. (Download link below) Run the setup.exe file and take all the default settings.   Open MCEBuddy Configuration by going to Start > All Programs > MCEBuddy > MCEBuddy Configuration.   Video Paths The MCEBuddy application is comprised of a single window. The first step you’ll want to take is to define your Source and Destination paths. The “Source” will most likely be your Recorded TV directory. The Destination should NOT be the same as the Source folder. Note: The Recorded TV directory in Windows 7 Media Center will only display and play WTV & DVR-MS files. To watch the converted MP4, AVI, WMV, or MPEG files in Windows Media Center you’ll need to add them to your Video Library or Movie Library. Video Conversion Next, choose your preferred format for conversion from the “Convert to” drop down list. The default is MP4 with the H.264 codec. You’ll find a wide variety of formats. The first set of conversion options in the drop down list will resize the video to 720 pixels wide. The next two sections maintain the original size, and the final section is for a variety of portable devices.   Next, you’ll see a group of check boxes below the “Convert to” drop down list. The Commercial Skipping option will cut the commercials while converting the file. Sort By Series will create a sub-folder in your Destination folder for each TV show. Delete Original will delete the WTV file after conversion is complete. (This option is not recommended unless you are sure your files are converting properly and you no longer need the WTV file.) Start Minimized is ideal if you want to run MCEBuddy on Windows startup. Note: MCEBuddy installs and uses Comskip for commercial cutting by default. However, if you have ShowAnalyzer installed, it will use that application instead. Advanced Options To choose a specific time of day to perform the conversions, click the checkbox under the “Advanced Options,” and select the starting and ending times for conversion. For example, convert between 2 hours and 5 hours would be between 2 am and 5am. If you want MCEBuddy to constantly look for and immediately convert new recordings, leave the box unchecked.   The “Video age” option lets you choose a specific number of days to wait before performing the conversion. This can be useful if you want to watch the recordings first and delete those you don’t wish to convert. You can also choose the “Sub Directories” if you’d like MCEBuddy to convert files that are in a sub-folder in your “Source” directory. Second Conversion As you might expect, this option allows MCEBuddy to perform a second conversion of your file. This can be useful if you want to use your first conversion to create a higher quality MP4 or AVI file for playback on a larger screen, and a second one for a portable device such as Zune or iPhone. The same options from the first conversion are also available for the second. You’ll want to choose a separate Destination folder for the second conversion.   Start and Monitor Progress To start converting your video files, simply press the “Start” button at the bottom. You’ll be able to follow the progress in the “Current Activity” section. When all the video files have finished converting, or there are no current files to convert, MCEBuddy will display a “Started – Idle” status. Click “Stop” if you don’t want MCEBuddy to continue scanning for new files.   Conclusion MCEBuddy 1.1 will convert all WTV files in it’s source folder. If you want to pick and choose which recordings to convert, you may want to define a source folder different than the Recorded TV folder and then just copy or move the files you wish to convert into the new source folder. The conversion process does take a good bit of time. If you choose the commercial skipping and second conversion options it can take several hours to fully convert one TV recording. Overall, MCEBuddy makes a nice Media Center addition for those that want to save some space with smaller size files, convert Recorded TV files for their portable device, or automatically remove commercials. If you’re looking for a different method to skip commercials check out our post on how to skip commercials in Windows 7 Media Center. Download MCEBuddy 1.1 Similar Articles Productive Geek Tips Using Netflix Watchnow in Windows Vista Media Center (Gmedia)How To Skip Commercials in Windows 7 Media CenterHow To Convert Video Files to MP3 with VLCStartup Customizations for Media Center in Windows 7Add Folders to the Movie Library in Windows 7 Media Center TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional The Ultimate Excel Cheatsheet Convert the Quick Launch Bar into a Super Application Launcher Automate Tasks in Linux with Crontab Discover New Bundled Feeds in Google Reader Play Music in Chrome by Simply Dragging a File 15 Great Illustrations by Chow Hon Lam

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• [GEEK SCHOOL] Network Security 3: Windows Defender and a Malware-Free System

  - by Ciprian Rusen

  In this second lesson we are going to talk about one of the most confusing security products that are bundled with Windows: Windows Defender. In the past, this product has had a bad reputation and for good reason – it was very limited in its capacity to protect your computer from real-world malware. However, the latest version included in Windows 8.x operating systems is much different than in the past and it provides real protection to its users. The nice thing about Windows Defender in its current incarnation, is that it protects your system from the start, so there are never gaps in coverage. We will start this lesson by explaining what Windows Defender is in Windows 7 and Vista versus what it is in Windows 8, and what product to use if you are using an earlier version. We next will explore how to use Windows Defender, how to improve its default settings, and how to deal with the alerts that it displays. As you will see, Windows Defender will have you using its list of quarantined items a lot more often than other security products. This is why we will explain in detail how to work with it and remove malware for good or restore those items that are only false alarms. Lastly, you will learn how to turn off Windows Defender if you no longer want to use it and you prefer a third-party security product in its place and then how to enable it back, if you have changed your mind about using it. Upon completion, you should have a thorough understanding of your system’s default anti-malware options, or how to protect your system expeditiously. What is Windows Defender? Unfortunately there is no one clear answer to this question because of the confusing way Microsoft has chosen to name its security products. Windows Defender is a different product, depending on the Windows operating system you are using. If you use Windows Vista or Windows 7, then Windows Defender is a security tool that protects your computer from spyware. This but one form of malware made out of tools and applications that monitor your movements on the Internet or the activities you make on your computer. Spyware tends to send the information that is collected to a remote server and it is later used in all kinds of malicious purposes, from displaying advertising you don’t want, to using your personal data, etc. However, there are many other types of malware on the Internet and this version of Windows Defender is not able to protect users from any of them. That’s why, if you are using Windows 7 or earlier, we strongly recommend that you disable Windows Defender and install a more complete security product like Microsoft Security Essentials, or third-party security products from specialized security vendors. If you use Windows 8.x operating systems, then Windows Defender is the same thing as Microsoft Security Essentials: a decent security product that protects your computer in-real time from viruses and spyware. The fact that this product protects your computer also from viruses, not just from spyware, makes a huge difference. If you don’t want to pay for security products, Windows Defender in Windows 8.x and Microsoft Security Essentials (in Windows 7 or earlier) are good alternatives. Windows Defender in Windows 8.x and Microsoft Security Essentials are the same product, only their name is different. In this lesson, we will use the Windows Defender version from Windows 8.x but our instructions apply also to Microsoft Security Essentials (MSE) in Windows 7 and Windows Vista. If you want to download Microsoft Security Essentials and try it out, we recommend you to use this page: Download Microsoft Security Essentials. There you will find both 32-bit and 64-bit editions of this product as well versions in multiple languages. How to Use and Configure Windows Defender Using Windows Defender (MSE) is very easy to use. To start, search for “defender” on the Windows 8.x Start screen and click or tap the “Windows Defender” search result. In Windows 7, search for “security” in the Start Menu search box and click “Microsoft Security Essentials”. Windows Defender has four tabs which give you access to the following tools and options: Home – here you can view the security status of your system. If everything is alright, then it will be colored in green. If there are some warnings to consider, then it will be colored in yellow, and if there are threats that must be dealt with, everything will be colored in red. On the right side of the “Home” tab you will find options for scanning your computer for viruses and spyware. On the bottom of the tab you will find information about when the last scan was performed and what type of scan it was. Update – here you will find information on whether this product is up-to-date. You will learn when it was last updated and the versions of the definitions it is using. You can also trigger a manual update. History – here you can access quarantined items, see which items you’ve allowed to run on your PC even if they were identified as malware by Windows Defender, and view a complete list with all the malicious items Windows Defender has detected on your PC. In order to access all these lists and work with them, you need to be signed in as an administrator. Settings – this is the tab where you can turn on the real-time protection service, exclude files, file types, processes, and locations from its scans as well as access a couple of more advanced settings. The only difference between Windows Defender in Windows 8.x and Microsoft Security Essentials (in Windows 7 or earlier) is that, in the “Settings” tab, Microsoft Security Essentials allows you to set when to run scheduled scans while Windows Defender lacks this option.

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• Joins in single-table queries

  - by Rob Farley

  Tables are only metadata. They don’t store data. I’ve written something about this before, but I want to take a viewpoint of this idea around the topic of joins, especially since it’s the topic for T-SQL Tuesday this month. Hosted this time by Sebastian Meine (@sqlity), who has a whole series on joins this month. Good for him – it’s a great topic. In that last post I discussed the fact that we write queries against tables, but that the engine turns it into a plan against indexes. My point wasn’t simply that a table is actually just a Clustered Index (or heap, which I consider just a special type of index), but that data access always happens against indexes – never tables – and we should be thinking about the indexes (specifically the non-clustered ones) when we write our queries. I described the scenario of looking up phone numbers, and how it never really occurs to us that there is a master list of phone numbers, because we think in terms of the useful non-clustered indexes that the phone companies provide us, but anyway – that’s not the point of this post. So a table is metadata. It stores information about the names of columns and their data types. Nullability, default values, constraints, triggers – these are all things that define the table, but the data isn’t stored in the table. The data that a table describes is stored in a heap or clustered index, but it goes further than this. All the useful data is going to live in non-clustered indexes. Remember this. It’s important. Stop thinking about tables, and start thinking about indexes. So let’s think about tables as indexes. This applies even in a world created by someone else, who doesn’t have the best indexes in mind for you. I’m sure you don’t need me to explain Covering Index bit – the fact that if you don’t have sufficient columns “included” in your index, your query plan will either have to do a Lookup, or else it’ll give up using your index and use one that does have everything it needs (even if that means scanning it). If you haven’t seen that before, drop me a line and I’ll run through it with you. Or go and read a post I did a long while ago about the maths involved in that decision. So – what I’m going to tell you is that a Lookup is a join. When I run SELECT CustomerID FROM Sales.SalesOrderHeader WHERE SalesPersonID = 285; against the AdventureWorks2012 get the following plan: I’m sure you can see the join. Don’t look in the query, it’s not there. But you should be able to see the join in the plan. It’s an Inner Join, implemented by a Nested Loop. It’s pulling data in from the Index Seek, and joining that to the results of a Key Lookup. It clearly is – the QO wouldn’t call it that if it wasn’t really one. It behaves exactly like any other Nested Loop (Inner Join) operator, pulling rows from one side and putting a request in from the other. You wouldn’t have a problem accepting it as a join if the query were slightly different, such as SELECT sod.OrderQty FROM Sales.SalesOrderHeader AS soh JOIN Sales.SalesOrderDetail as sod on sod.SalesOrderID = soh.SalesOrderID WHERE soh.SalesPersonID = 285; Amazingly similar, of course. This one is an explicit join, the first example was just as much a join, even thought you didn’t actually ask for one. You need to consider this when you’re thinking about your queries. But it gets more interesting. Consider this query: SELECT SalesOrderID FROM Sales.SalesOrderHeader WHERE SalesPersonID = 276 AND CustomerID = 29522; It doesn’t look like there’s a join here either, but look at the plan. That’s not some Lookup in action – that’s a proper Merge Join. The Query Optimizer has worked out that it can get the data it needs by looking in two separate indexes and then doing a Merge Join on the data that it gets. Both indexes used are ordered by the column that’s indexed (one on SalesPersonID, one on CustomerID), and then by the CIX key SalesOrderID. Just like when you seek in the phone book to Farley, the Farleys you have are ordered by FirstName, these seek operations return the data ordered by the next field. This order is SalesOrderID, even though you didn’t explicitly put that column in the index definition. The result is two datasets that are ordered by SalesOrderID, making them very mergeable. Another example is the simple query SELECT CustomerID FROM Sales.SalesOrderHeader WHERE SalesPersonID = 276; This one prefers a Hash Match to a standard lookup even! This isn’t just ordinary index intersection, this is something else again! Just like before, we could imagine it better with two whole tables, but we shouldn’t try to distinguish between joining two tables and joining two indexes. The Query Optimizer can see (using basic maths) that it’s worth doing these particular operations using these two less-than-ideal indexes (because of course, the best indexese would be on both columns – a composite such as (SalesPersonID, CustomerID – and it would have the SalesOrderID column as part of it as the CIX key still). You need to think like this too. Not in terms of excusing single-column indexes like the ones in AdventureWorks2012, but in terms of having a picture about how you’d like your queries to run. If you start to think about what data you need, where it’s coming from, and how it’s going to be used, then you will almost certainly write better queries. …and yes, this would include when you’re dealing with regular joins across multiples, not just against joins within single table queries.

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• Imaging: Paper Paper Everywhere, but None Should be in Sight

  - by Kellsey Ruppel

  Author: Vikrant Korde, Technical Architect, Aurionpro's Oracle Implementation Services team My wedding photos are stored in several empty shoeboxes. Yes...I got married before digital photography was mainstream...which means I'm old. But my parents are really old. They have shoeboxes filled with vacation photos on slides (I doubt many of you have even seen a home slide projector...and I hope you never do!). Neither me nor my parents should have shoeboxes filled with any form of photographs whatsoever. They should obviously live in the digital world...with no physical versions in sight (other than a few framed on our walls). Businesses grapple with similar challenges. But instead of shoeboxes, they have file cabinets and warehouses jam packed with paper invoices, legal documents, human resource files, material safety data sheets, incident reports, and the list goes on and on. In fact, regulatory and compliance rules govern many industries, requiring that this paperwork is available for any number of years. It's a real challenge...especially trying to find archived documents quickly and many times with no backup. Which brings us to a set of technologies called Image Process Management (or simply Imaging or Image Processing) that are transforming these antiquated, paper-based processes. Oracle's WebCenter Content Imaging solution is a combination of their WebCenter suite, which offers a robust set of content and document management features, and their Business Process Management (BPM) suite, which helps to automate business processes through the definition of workflows and business rules. Overall, the solution provides an enterprise-class platform for end-to-end management of document images within transactional business processes. It's a solution that provides all of the capabilities needed - from document capture and recognition, to imaging and workflow - to effectively transform your ‘shoeboxes’ of files into digitally managed assets that comply with strict industry regulations. The terminology can be quite overwhelming if you're new to the space, so we've provided a summary of the primary components of the solution below, along with a short description of the two paths that can be executed to load images of scanned documents into Oracle's WebCenter suite. WebCenter Imaging (WCI): the electronic document repository that provides security, annotations, and search capabilities, and is the primary user interface for managing work items in the imaging solution SOA & BPM Suites (workflow): provide business process management capabilities, including human tasks, workflow management, service integration, and all other standard SOA features. It's interesting to note that there a number of 'jumpstart' processes available to help accelerate the integration of business applications, such as the accounts payable invoice processing solution for E-Business Suite that facilitates the processing of large volumes of invoices WebCenter Enterprise Capture (WEC): expedites the capture process of paper documents to digital images, offering high volume scanning and importing from email, and allows for flexible indexing options WebCenter Forms Recognition (WFR): automatically recognizes, categorizes, and extracts information from paper documents with greatly reduced human intervention WebCenter Content: the backend content server that provides versioning, security, and content storage There are two paths that can be executed to send data from WebCenter Capture to WebCenter Imaging, both of which are described below: 1. Direct Flow - This is the simplest and quickest way to push an image scanned from WebCenter Enterprise Capture (WEC) to WebCenter Imaging (WCI), using the bare minimum metadata. The WEC activities are defined below: The paper document is scanned (or imported from email). The scanned image is indexed using a predefined indexing profile. The image is committed directly into the process flow 2. WFR (WebCenter Forms Recognition) Flow - This is the more complex process, during which data is extracted from the image using a series of operations including Optical Character Recognition (OCR), Classification, Extraction, and Export. This process creates three files (Tiff, XML, and TXT), which are fed to the WCI Input Agent (the high speed import/filing module). The WCI Input Agent directory is a standard ingestion method for adding content to WebCenter Imaging, the process for doing so is described below: WEC commits the batch using the respective commit profile. A TIFF file is created, passing data through the file name by including values separated by "_" (underscores). WFR completes OCR, classification, extraction, export, and pulls the data from the image. In addition to the TIFF file, which contains the document image, an XML file containing the extracted data, and a TXT file containing the metadata that will be filled in WCI, are also created. All three files are exported to WCI's Input agent directory. Based on previously defined "input masks", the WCI Input Agent will pick up the seeding file (often the TXT file). Finally, the TIFF file is pushed in UCM and a unique web-viewable URL is created. Based on the mapping data read from the TXT file, a new record is created in the WCI application.  Although these processes may seem complex, each Oracle component works seamlessly together to achieve a high performing and scalable platform. The solution has been field tested at some of the largest enterprises in the world and has transformed millions and millions of paper-based documents to more easily manageable digital assets. For more information on how an Imaging solution can help your business, please contact [email protected] (for U.S. West inquiries) or [email protected] (for U.S. East inquiries). About the Author: Vikrant is a Technical Architect in Aurionpro's Oracle Implementation Services team, where he delivers WebCenter-based Content and Imaging solutions to Fortune 1000 clients. With more than twelve years of experience designing, developing, and implementing Java-based software solutions, Vikrant was one of the founding members of Aurionpro's WebCenter-based offshore delivery team. He can be reached at [email protected].

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• Declarative Architectures in Infrastructure as a Service (IaaS)

  - by BuckWoody

  I deal with computing architectures by first laying out requirements, and then laying in any constraints for it's success. Only then do I bring in computing elements to apply to the system. As an example, a requirement might be "world-side availability" and a constraint might be "with less than 80ms response time and full HA" or something similar. Then I can choose from the best fit of technologies which range from full-up on-premises computing to IaaS, PaaS or SaaS. I also deal in abstraction layers - on-premises systems are fully under your control, in IaaS the hardware is abstracted (but not the OS, scale, runtimes and so on), in PaaS the hardware and the OS is abstracted and you focus on code and data only, and in SaaS everything is abstracted - you merely purchase the function you want (like an e-mail server or some such) and simply use it. When you think about solutions this way, the architecture moves to the primary factor in your decision. It's problem-first architecting, and then laying in whatever technology or vendor best fixes the problem. To that end, most architects design a solution using a graphical tool (I use Visio) and then creating documents that  let the rest of the team (and business) know what is required. It's the template, or recipe, for the solution. This is extremely easy to do for SaaS - you merely point out what the needs are, research the vendor and present the findings (and bill) to the business. IT might not even be involved there. In PaaS it's not much more complicated - you use the same Application Lifecycle Management and design tools you always have for code, such as Visual Studio or some other process and toolset, and you can "stamp out" the application in multiple locations, update it and so on. IaaS is another story. Here you have multiple machines, operating systems, patches, virus scanning, run-times, scale-patterns and tools and much more that you have to deal with, since essentially it's just an in-house system being hosted by someone else. You can certainly automate builds of servers - we do this as technical professionals every day. From Windows to Linux, it's simple enough to create a "build script" that makes a system just like the one we made yesterday. What is more problematic is being able to tie those systems together in a coherent way (as a solution) and then stamp that out repeatedly, especially when you might want to deploy that solution on-premises, or in one cloud vendor or another. Lately I've been working with a company called RightScale that does exactly this. I'll point you to their site for more info, but the general idea is that you document out your intent for a set of servers, and it will deploy them to on-premises clouds, Windows Azure, and other cloud providers all from the same script. In other words, it doesn't contain the images or anything like that - it contains the scripts to build them on-premises or on a cloud vendor like Microsoft. Using a tool like this, you combine the steps of designing a system (all the way down to passwords and accounts if you wish) and then the document drives the distribution and implementation of that intent. As time goes on and more and more companies implement solutions on various providers (perhaps for HA and DR) then this becomes a compelling investigation. The RightScale information is here, if you want to investigate it further. Yes, there are other methods I've found, but most are tied to a single kind of cloud, and I'm not into vendor lock-in. Poppa Bear Level - Hands-on EvaluateRightScale at no cost.  Just bring your Windows Azurecredentials and follow the these tutorials: Sign Up for Windows Azure Add     Windows Azure to a RightScale Account Windows Azure Virtual Machines     3-tier Deployment Momma Bear Level - Just the Right level... ;0)  WindowsAzure Evaluation Guide - if you are new toWindows Azure Virtual Machines and new to RightScale, we recommend that youread the entire evaluation guide to gain a more complete understanding of theWindows Azure + RightScale solution.    WindowsAzure Support Page @ support.rightscale.com - FAQ's, tutorials,etc. for  Windows Azure Virtual Machines (Work in Progress) Baby Bear Level - Marketing WindowsAzure Page @ www.rightscale.com - find overview informationincluding solution briefs and presentation & demonstration videos   Scale     and Automate Applications on Windows Azure  Solution Brief     - how RightScale makes Windows Azure Virtual Machine even better SQL     Server on Windows Azure  Solution Brief   -       Run Highly Available SQL Server on Windows Azure Virtual Machines

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• SQL Table stored as a Heap - the dangers within

  - by MikeD

  Nearly all of the time I create a table, I include a primary key, and often that PK is implemented as a clustered index. Those two don't always have to go together, but in my world they almost always do. On a recent project, I was working on a data warehouse and a set of SSIS packages to import data from an OLTP database into my data warehouse. The data I was importing from the business database into the warehouse was mostly new rows, sometimes updates to existing rows, and sometimes deletes. I decided to use the MERGE statement to implement the insert, update or delete in the data warehouse, I found it quite performant to have a stored procedure that extracted all the new, updated, and deleted rows from the source database and dump it into a working table in my data warehouse, then run a stored proc in the warehouse that was the MERGE statement that took the rows from the working table and updated the real fact table. Use Warehouse CREATE TABLE Integration.MergePolicy (PolicyId int, PolicyTypeKey int, Premium money, Deductible money, EffectiveDate date, Operation varchar(5)) CREATE TABLE fact.Policy (PolicyKey int identity primary key, PolicyId int, PolicyTypeKey int, Premium money, Deductible money, EffectiveDate date) CREATE PROC Integration.MergePolicy as begin begin tran Merge fact.Policy as tgtUsing Integration.MergePolicy as SrcOn (tgt.PolicyId = Src.PolicyId) When not matched by Target then Insert (PolicyId, PolicyTypeKey, Premium, Deductible, EffectiveDate)values (src.PolicyId, src.PolicyTypeKey, src.Premium, src.Deductible, src.EffectiveDate) When matched and src.Operation = 'U' then Update set PolicyTypeKey = src.PolicyTypeKey,Premium = src.Premium,Deductible = src.Deductible,EffectiveDate = src.EffectiveDate When matched and src.Operation = 'D' then Delete ;delete from Integration.WorkPolicy commit end Notice that my worktable (Integration.MergePolicy) doesn't have any primary key or clustered index. I didn't think this would be a problem, since it was relatively small table and was empty after each time I ran the stored proc. For one of the work tables, during the initial loads of the warehouse, it was getting about 1.5 million rows inserted, processed, then deleted. Also, because of a bug in the extraction process, the same 1.5 million rows (plus a few hundred more each time) was getting inserted, processed, and deleted. This was being sone on a fairly hefty server that was otherwise unused, and no one was paying any attention to the time it was taking. This week I received a backup of this database and loaded it on my laptop to troubleshoot the problem, and of course it took a good ten minutes or more to run the process. However, what seemed strange to me was that after I fixed the problem and happened to run the merge sproc when the work table was completely empty, it still took almost ten minutes to complete. I immediately looked back at the MERGE statement to see if I had some sort of outer join that meant it would be scanning the target table (which had about 2 million rows in it), then turned on the execution plan output to see what was happening under the hood. Running the stored procedure again took a long time, and the plan output didn't show me much - 55% on the MERGE statement, and 45% on the DELETE statement, and table scans on the work table in both places. I was surprised at the relative cost of the DELETE statement, because there were really 0 rows to delete, but I was expecting to see the table scans. (I was beginning now to suspect that my problem was because the work table was being stored as a heap.) Then I turned on STATS_IO and ran the sproc again. The output was quite interesting.Table 'Worktable'. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0.Table 'Policy'. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0.Table 'MergePolicy'. Scan count 1, logical reads 433276, physical reads 60, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. I've reproduced the above from memory, the details aren't exact, but the essential bit was the very high number of logical reads on the table stored as a heap. Even just doing a SELECT Count(*) from Integration.MergePolicy incurred that sort of output, even though the result was always 0. I suppose I should research more on the allocation and deallocation of pages to tables stored as a heap, but I haven't, and my original assumption that a table stored as a heap with no rows would only need to read one page to answer any query was definitely proven wrong. It's likely that some sort of physical defragmentation of the table may have cleaned that up, but it seemed that the easiest answer was to put a clustered index on the table. After doing so, the execution plan showed a cluster index scan, and the IO stats showed only a single page read. (I aborted my first attempt at adding a clustered index on the table because it was taking too long - instead I ran TRUNCATE TABLE Integration.MergePolicy first and added the clustered index, both of which took very little time). I suspect I may not have noticed this if I had used TRUNCATE TABLE Integration.MergePolicy instead of DELETE FROM Integration.MergePolicy, since I'm guessing that the truncate operation does some rather quick releasing of pages allocated to the heap table. In the future, I will likely be much more careful to have a clustered index on every table I use, even the working tables. Mike  

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