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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • Send raw data to USB parallel port after upgrading to 11.10 oneiric

    - by zaphod
    I have a laser cutter connected via a generic USB to parallel adapter. The laser cutter speaks HPGL, as it happens, but since this is a laser cutter and not a plotter, I usually want to generate the HPGL myself, since I care about the ordering, speed, and direction of cuts and so on. In previous versions of Ubuntu, I was able to print to the cutter by copying an HPGL file directly to the corresponding USB "lp" device. For example: cp foo.plt /dev/usblp1 Well, I just upgraded to Ubuntu 11.10 oneiric, and I can't find any "lp" devices in /dev anymore. D'oh! What's the preferred way to send raw data to a parallel port in Ubuntu? I've tried System Settings Printing + Add, hoping that I might be able to associate my device with some kind of "raw printer" driver and print to it with a command like lp -d LaserCutter foo.plt But my USB to parallel adapter doesn't seem to show up in the list. What I do see are my HP Color LaserJet, two USB-to-serial adapters, "Enter URI", and "Network Printer". Meanwhile, over in /dev, I do see /dev/ttyUSB0 and /dev/ttyUSB1 devices for the 2 USB-to-serial adapters. I don't see anything obvious corresponding to the HP printer (which was /dev/usblp0 prior to the upgrade), except for generic USB stuff. For example, sudo find /dev | grep lp produces no output. I do seem to be able to print to the HP printer just fine, though. The printer setup GUI gives it a device URI starting with "hp:" which isn't much help for the parallel adapter. The CUPS administrator's guide makes it sound like I might need to feed it a device URI of the form parallel:/dev/SOMETHING, but of course if I had a /dev/SOMETHING I'd probably just go on writing to it directly. Here's what dmesg says after I disconnect and reconnect the device from the USB port: [ 924.722906] usb 1-1.1.4: USB disconnect, device number 7 [ 959.993002] usb 1-1.1.4: new full speed USB device number 8 using ehci_hcd And here's how it shows up in lsusb -v: Bus 001 Device 008: ID 1a86:7584 QinHeng Electronics CH340S Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x1a86 QinHeng Electronics idProduct 0x7584 CH340S bcdDevice 2.52 iManufacturer 0 iProduct 2 USB2.0-Print iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 96mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 7 Printer bInterfaceSubClass 1 Printer bInterfaceProtocol 2 Bidirectional iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 0 Device Status: 0x0000 (Bus Powered)

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  • Ubuntu 12.04 - PPTP VPN is the only Internet Access

    - by user212553
    I know this has been covered. I've read dozens of posts but still have questions. I have a work server whose traffic should never leave my house without encryption. The VPN is PPTP. Currently I have a cron job that checks the status of the ppp0 adapter each minute. If the connection drops, which it does fairly often, it shuts key components down. It's fairly easy to restart PPTP with "nmcli con up id 'myVPNServer'" but there's no assurance it will reconnect and I need a better way to stop traffic (other than killing apps) when ppp0 is down. The two options I've seen discussed are the firewall (UFW, Firestarter, IPTables) or the route tables. I could be easily swayed to consider the firewall option but I focused on the route tables since no new function needs to be started. My questions involve the way the route tables change and then specifics on rules. When I start the PPTP VPN the route tables change. That suggests that if the VPN drops, the table will change back, defeating my stated intent of preventing external traffic. How can I make "sticky" changes to the route table that will persist even if the VPN connection drops? Perhaps the check boxes "Ignore automatically obtained routes" or "Use this connection only for resources on it's network" (which are part of the VPN configuration options)? It would seem that, if I can force the active VPN route table to stay in effect, even when the VPN drops, that this will effectively kill any external traffic should the VPN drop. This will give me the latitude to run a routine to restart the VPN from the command line (assuming the route table rules don't prevent me re-establishing the connection). My route table, with the VPN active is (ip route list): Any comments on what 10.10.1.1 is? $ ip route list default dev ppp0 proto static 10.10.1.1 dev ppp0 proto kernel scope link src 10.10.1.11 VPN_Server_IP_Address via 192.168.1.1 dev eth0 proto static VPN_Server_IP_Address via 192.168.1.1 dev eth0 src 192.168.1.60 169.254.0.0/16 dev eth0 scope link metric 1000 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.60 metric 1

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  • BizTalk Orchestration & Port Tutorial Part 2

    - by bosuch
    In Part 1 I showed how to create and publish a simple Orchestration demo. Now we’ll finish configuring it in the admin console and test it. Open the BizTalk Server 2009 Administration Console, and expand BizTalk Server 2009 Administration, then Applications. You should have an entry for OrchestrationPortDemo – expand it as well. First, we’ll add the Receive Port – the place that we’ll drop the test file. Right-click on Receive Ports and select New One-way Receive Port. On the General tab, name it InputPort, then click over to Receive Locations.   Click New to add a new location. Your receive location can be FTP, SQL, WCF, SharePoint, or many other choices, but for this demo we’ll add a File location. Click the Configure button and set a receive folder (something like “C:\PortDemo\”) and a file mask (stick with “*.xml” for now) and click OK three times to create your Receive Port.   Next we’ll create the Send port – the location where BizTalk will drop the file. Right-click on Send Ports and choose New Static One-way Send Port. Give it an appropriate name, and configure the FILE Transport Properties as shown:   Click OK twice and your Send Port will be created. Now we’ll configure the Orchestration Bindings. Click on Orchestrations, then right-click the orchestration itself and select Properties. Select the Bindings tab. Choose BizTalkServerApplication as the host, and select the Send and Receive ports you previously created, as shown:   Now it’s time to fire everything up. Right-click on the send port you created and click Start. Once the Status column displays “Started”, click on Receive Locations and Enable the Receive Location previously created. Finally, start the Orchestration. Now, time to test! Create a simple xml file like: <root>    <Node1>Test</Node1>    <Node2>Test</Node2> </root> And drop it into the C:\PortDemo folder. After a couple of seconds the file should disappear – this indicates BizTalk has picked it up for processing. Look in the C:\PortDemo\Output folder and you should see an xml file with a GUID for a name, like {7C50104F-FC3E-4A49-B2FA-4F560A37636D}.xml. Open it to verify that it matches your input file. Practically, this demo doesn’t do a whole heck of a lot, but it shows you the basics for building, publishing and running an orchestration.

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  • ?????create or replace???PL/SQL??

    - by Liu Maclean(???)
    ????T.Askmaclean.com?????10gR2??????procedure,?????????create or replace ??????????????????,????Oracle???????????????????procedure? ??Maclean ??2?10gR2???????????PL/SQL?????: ??1: ??Flashback Query ????,?????????????flashback database,??????????create or replace???SQL??source$??????????undo data,????????????: SQL> select * from V$version; BANNER ---------------------------------------------------------------- Oracle Database 10g Enterprise Edition Release 10.2.0.5.0 - 64bi PL/SQL Release 10.2.0.5.0 - Production CORE 10.2.0.5.0 Production TNS for Linux: Version 10.2.0.5.0 - Production NLSRTL Version 10.2.0.5.0 - Production SQL> select * from global_name; GLOBAL_NAME -------------------------------------------------------------------------------- www.oracledatabase12g.com SQL> create or replace procedure maclean_proc as   2  begin   3  execute immediate 'select 1 from dual';   4  end;   5  / Procedure created. SQL> select * from dba_source where name='MACLEAN_PROC'; OWNER      NAME                           TYPE               LINE TEXT ---------- ------------------------------ ------------ ---------- -------------------------------------------------- SYS        MACLEAN_PROC                   PROCEDURE             1 procedure maclean_proc as SYS        MACLEAN_PROC                   PROCEDURE             2 begin SYS        MACLEAN_PROC                   PROCEDURE             3 execute immediate 'select 1 from dual'; SYS        MACLEAN_PROC                   PROCEDURE             4 end; SQL> select current_scn from v$database; CURRENT_SCN -----------     2660057 create or replace procedure maclean_proc as begin -- I am new procedure execute immediate 'select 2 from dual'; end; / Procedure created. SQL> select current_scn from v$database; CURRENT_SCN -----------     2660113 SQL> select * from dba_source where name='MACLEAN_PROC'; OWNER      NAME                           TYPE               LINE TEXT ---------- ------------------------------ ------------ ---------- -------------------------------------------------- SYS        MACLEAN_PROC                   PROCEDURE             1 procedure maclean_proc as SYS        MACLEAN_PROC                   PROCEDURE             2 begin SYS        MACLEAN_PROC                   PROCEDURE             3 -- I am new procedure SYS        MACLEAN_PROC                   PROCEDURE             4 execute immediate 'select 2 from dual'; SYS        MACLEAN_PROC                   PROCEDURE             5 end; SQL> create table old_source as select * from dba_source as of scn 2660057 where name='MACLEAN_PROC'; Table created. SQL> select * from old_source where name='MACLEAN_PROC'; OWNER      NAME                           TYPE               LINE TEXT ---------- ------------------------------ ------------ ---------- -------------------------------------------------- SYS        MACLEAN_PROC                   PROCEDURE             1 procedure maclean_proc as SYS        MACLEAN_PROC                   PROCEDURE             2 begin SYS        MACLEAN_PROC                   PROCEDURE             3 execute immediate 'select 1 from dual'; SYS        MACLEAN_PROC                   PROCEDURE             4 end; ?????????scn??flashback query????,????????as of timestamp??????????,????PL/SQL????????????????undo??????????,????????????replace/drop ??????PL/SQL??? ??2 ??logminer??replace/drop PL/SQL?????SQL???DELETE??,??logminer?UNDO SQL???PL/SQL?????? ????????????????archivelog????,??????????????? minimal supplemental logging,??????????Unsupported SQLREDO???: create or replace?? ?? procedure???????SQL??????, ??????procedure????????????????, source$??????????????: SQL> ALTER DATABASE ADD SUPPLEMENTAL LOG DATA; Database altered. SQL> create or replace procedure maclean_proc as   2  begin   3  execute immediate 'select 1 from dual';   4  end;   5  / Procedure created. SQL> SQL> oradebug setmypid; Statement processed. SQL> SQL> oradebug event 10046 trace name context forever,level 12; Statement processed. SQL> SQL> create or replace procedure maclean_proc as   2  begin   3  execute immediate 'select 2 from dual';   4  end;   5  / Procedure created. SQL> oradebug tracefile_name /s01/admin/G10R25/udump/g10r25_ora_4305.trc [oracle@vrh8 ~]$ egrep  "update|insert|delete|merge"  /s01/admin/G10R25/udump/g10r25_ora_4305.trc delete from procedureinfo$ where obj#=:1 delete from argument$ where obj#=:1 delete from procedurec$ where obj#=:1 delete from procedureplsql$ where obj#=:1 delete from procedurejava$ where obj#=:1 delete from vtable$ where obj#=:1 insert into procedureinfo$(obj#,procedure#,overload#,procedurename,properties,itypeobj#) values (:1,:2,:3,:4,:5,:6) insert into argument$( obj#,procedure$,procedure#,overload#,position#,sequence#,level#,argument,type#,default#,in_out,length,precision#,scale,radix,charsetid,charsetform,properties,type_owner,type_name,type_subname,type_linkname,pls_type) values (:1,:2,:3,:4,:5,:6,:7,:8,:9,:10,:11,:12,:13,:14,:15,:16,:17,:18,:19,:20,:21,:22,:23) insert into procedureplsql$(obj#,procedure#,entrypoint#) values (:1,:2,:3) update procedure$ set audit$=:2,options=:3 where obj#=:1 delete from source$ where obj#=:1 insert into source$(obj#,line,source) values (:1,:2,:3) delete from idl_ub1$ where obj#=:1 and part=:2 and version<>:3 delete from idl_char$ where obj#=:1 and part=:2 and version<>:3 delete from idl_ub2$ where obj#=:1 and part=:2 and version<>:3 delete from idl_sb4$ where obj#=:1 and part=:2 and version<>:3 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 update idl_sb4$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 update idl_ub1$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 update idl_char$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 update idl_ub2$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 delete from idl_ub1$ where obj#=:1 and part=:2 and version<>:3 delete from idl_char$ where obj#=:1 and part=:2 and version<>:3 delete from idl_ub2$ where obj#=:1 and part=:2 and version<>:3 delete from idl_sb4$ where obj#=:1 and part=:2 and version<>:3 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 delete from idl_ub1$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_char$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_ub2$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_sb4$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_ub1$ where obj#=:1 and part=:2 and version<>:3 delete from idl_char$ where obj#=:1 and part=:2 and version<>:3 delete from idl_ub2$ where obj#=:1 and part=:2 and version<>:3 delete from idl_sb4$ where obj#=:1 and part=:2 and version<>:3 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 update idl_sb4$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 update idl_ub1$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 delete from idl_char$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_ub2$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from error$ where obj#=:1 delete from settings$ where obj# = :1 insert into settings$(obj#, param, value) values (:1, :2, :3) delete from warning_settings$ where obj# = :1 insert into warning_settings$(obj#, warning_num, global_mod, property) values (:1, :2, :3, :4) delete from dependency$ where d_obj#=:1 delete from access$ where d_obj#=:1 insert into dependency$(d_obj#,d_timestamp,order#,p_obj#,p_timestamp, property, d_attrs)values (:1,:2,:3,:4,:5,:6, :7) insert into access$(d_obj#,order#,columns,types) values (:1,:2,:3,:4) update obj$ set obj#=:6,type#=:7,ctime=:8,mtime=:9,stime=:10,status=:11,dataobj#=:13,flags=:14,oid$=:15,spare1=:16, spare2=:17 where owner#=:1 and name=:2 and namespace=:3 and(remoteowner=:4 or remoteowner is null and :4 is null)and(linkname=:5 or linkname is null and :5 is null)and(subname=:12 or subname is null and :12 is null) ?drop procedure??????source$???PL/SQL?????: SQL> oradebug setmypid; Statement processed. SQL> oradebug event 10046 trace name context forever,level 12; Statement processed. SQL> drop procedure maclean_proc; Procedure dropped. SQL> oradebug tracefile_name /s01/admin/G10R25/udump/g10r25_ora_4331.trc delete from context$ where obj#=:1 delete from dir$ where obj#=:1 delete from type_misc$ where obj#=:1 delete from library$ where obj#=:1 delete from procedure$ where obj#=:1 delete from javaobj$ where obj#=:1 delete from operator$ where obj#=:1 delete from opbinding$ where obj#=:1 delete from opancillary$ where obj#=:1 delete from oparg$ where obj# = :1 delete from com$ where obj#=:1 delete from source$ where obj#=:1 delete from idl_ub1$ where obj#=:1 and part=:2 delete from idl_char$ where obj#=:1 and part=:2 delete from idl_ub2$ where obj#=:1 and part=:2 delete from idl_sb4$ where obj#=:1 and part=:2 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 delete from idl_ub1$ where obj#=:1 and part=:2 delete from idl_char$ where obj#=:1 and part=:2 delete from idl_ub2$ where obj#=:1 and part=:2 delete from idl_sb4$ where obj#=:1 and part=:2 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 delete from idl_ub1$ where obj#=:1 and part=:2 delete from idl_char$ where obj#=:1 and part=:2 delete from idl_ub2$ where obj#=:1 and part=:2 delete from idl_sb4$ where obj#=:1 and part=:2 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 delete from error$ where obj#=:1 delete from settings$ where obj# = :1 delete from procedureinfo$ where obj#=:1 delete from argument$ where obj#=:1 delete from procedurec$ where obj#=:1 delete from procedureplsql$ where obj#=:1 delete from procedurejava$ where obj#=:1 delete from vtable$ where obj#=:1 delete from dependency$ where d_obj#=:1 delete from access$ where d_obj#=:1 delete from objauth$ where obj#=:1 update obj$ set obj#=:6,type#=:7,ctime=:8,mtime=:9,stime=:10,status=:11,dataobj#=:13,flags=:14,oid$=:15,spare1=:16, spare2=:17 where owner#=:1 and name=:2 and namespace=:3 and(remoteowner=:4 or remoteowner is null and :4 is null)and(linkname=:5 or linkname is null and :5 is null)and(subname=:12 or subname is null and :12 is null) ??????????source$???redo: SQL> alter system switch logfile; System altered. SQL> select sequence#,name from v$archived_log where sequence#=(select max(sequence#) from v$archived_log);  SEQUENCE# ---------- NAME --------------------------------------------------------------------------------        242 /s01/flash_recovery_area/G10R25/archivelog/2012_05_21/o1_mf_1_242_7vnm13k6_.arc SQL> exec dbms_logmnr.add_logfile ('/s01/flash_recovery_area/G10R25/archivelog/2012_05_21/o1_mf_1_242_7vnm13k6_.arc',options => dbms_logmnr.new); PL/SQL procedure successfully completed. SQL> exec dbms_logmnr.start_logmnr(options => dbms_logmnr.dict_from_online_catalog); PL/SQL procedure successfully completed. SQL> select sql_redo,sql_undo from v$logmnr_contents where seg_name = 'SOURCE$' and operation='DELETE'; delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '1' and "SOURCE" = 'procedure maclean_proc as ' and ROWID = 'AAAABIAABAAALpyAAN'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','1','procedure maclean_proc as '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '2' and "SOURCE" = 'begin ' and ROWID = 'AAAABIAABAAALpyAAO'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','2','begin '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '3' and "SOURCE" = 'execute immediate ''select 1 from dual''; ' and ROWID = 'AAAABIAABAAALpyAAP'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','3','execute immediate ''select 1 from dual''; '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '4' and "SOURCE" = 'end;' and ROWID = 'AAAABIAABAAALpyAAQ'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','4','end;'); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '1' and "SOURCE" = 'procedure maclean_proc as ' and ROWID = 'AAAABIAABAAALpyAAJ'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','1','procedure maclean_proc as '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '2' and "SOURCE" = 'begin ' and ROWID = 'AAAABIAABAAALpyAAK'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','2','begin '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '3' and "SOURCE" = 'execute immediate ''select 2 from dual''; ' and ROWID = 'AAAABIAABAAALpyAAL'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','3','execute immediate ''select 2 from dual''; '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '4' and "SOURCE" = 'end;' and ROWID = 'AAAABIAABAAALpyAAM'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','4','end;'); ???? logminer???UNDO SQL???????source$????,?DELETE????????????,????SOURCE????????????PL/SQL???DDL???

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  • Fortigate Remote VPN : no matching gateway for new request

    - by Kedare
    I am trying to configure a Fortigate 60C to act as an IPSec endpoint for remote VPN. I configured it like this : SCR-F0-FGT100C-1 # diagnose vpn ike config vd: root/0 name: SCR-REMOTEVPN serial: 7 version: 1 type: dynamic mode: aggressive dpd: enable retry-count 3 interval 5000ms auth: psk dhgrp: 2 xauth: server-auto xauth-group: VPN-group interface: wan1 distance: 1 priority: 0 phase2s: SCR-REMOTEVPN-PH2 proto 0 src 0.0.0.0/0.0.0.0:0 dst 0.0.0.0/0.0.0.0:0 dhgrp 5 replay keep-alive dhcp policies: none Here is the configuration: config vpn ipsec phase1-interface edit "SCR-REMOTEVPN" set type dynamic set interface "wan1" set dhgrp 2 set xauthtype auto set mode aggressive set proposal aes256-sha1 aes256-md5 set authusrgrp "VPN-group" set psksecret ENC xxx next config vpn ipsec phase2-interface edit "SCR-REMOTEVPN-PH2" set keepalive enable set phase1name "SCR-REMOTEVPN" set proposal aes256-sha1 aes256-md5 set dhcp-ipsec enable next end But when I try to connect from a remote device (I tested with an Android Phone), the phone fail to connect and the fortinet return this error : 2012-07-20 13:08:51 log_id=0101037124 type=event subtype=ipsec pri=error vd="root" msg="IPsec phase 1 error" action="negotiate" rem_ip=xxx loc_ip=xxx rem_port=1049 loc_port=500 out_intf="wan1" cookies="xxx" user="N/A" group="N/A" xauth_user="N/A" xauth_group="N/A" vpn_tunnel="N/A" status=negotiate_error error_reason=no matching gateway for new request peer_notif=INITIAL-CONTACT I tried searching on the web, but i did not find anything revelant to this. Do you have any idea of what can be the problem ? I tried many combinaisons of settings on the fortigate without success..

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  • Mount CIFS share gives "mount error 127 = Key has expired"

    - by djk
    Hi, I'm currently replicating the setup of a CentOS box an am running into a strange error while trying to mount a samba share that resides on a NAS. The error I'm getting is: mount error 127 = Key has expired Refer to the mount.cifs(8) manual page (e.g.man mount.cifs) The settings are identical to the old machine, the password is definitely correct as well. I have googled the issue of course, and looked at every single page that references this issue (not that many) and have still not found an answer. The older CentOS box is using version 3.0.28-0.el4.9 of Samba and the one I'm trying to setup now is 3.0.33-3.7.el5_3.1. I don't know if this has anything to do with it but it's certainly one of the only differences between the 2 setups. When I try the mount command this appears in the syslog: Sep 8 10:51:54 helvetica2 kernel: Status code returned 0xc0000072 NT_STATUS_ACCOUNT_DISABLED Sep 8 10:51:54 helvetica2 kernel: CIFS VFS: Send error in SessSetup = -127 Sep 8 10:51:54 helvetica2 kernel: CIFS VFS: cifs_mount failed w/return code = -127 The account is very much not disabled as it works on the old box using the same credentials. Has anyone else seen this problem? Thanks!

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  • PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/json.so' undefined symbol: ZVAL_DELREF

    - by crmpicco
    I have an issue where I am unable to use JSON, which would appear to be because of the following error. There is another thread on this forum this touches on a similar issue, but it's not quite the same. I am using CentOS 5.6 and have the following pear packages installed: [crmpicco@eq-www-php53 ~]$ pear list PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/json.so' - /usr/lib64/php/modules/json.so: undefined symbol: ZVAL_DELREF in Unknown on line 0 Installed packages, channel pear.php.net: ========================================= Package Version State Archive_Tar 1.3.7 stable Auth_SASL 1.0.2 stable Console_Getopt 1.3.1 stable Image_Barcode 1.1.2 stable Mail 1.1.14 stable Net_SMTP 1.2.10 stable Net_Socket 1.0.8 stable PEAR 1.9.4 stable Structures_Graph 1.0.4 stable XML_RPC 1.5.4 stable XML_Util 1.2.1 stable json 1.2.1 stable and have the following PHP packages installed: [crmpicco@eq-www-php53 ~]$ yum list installed | grep php php.x86_64 5.3.10-1.w5 installed php-cli.x86_64 5.3.10-1.w5 installed php-common.x86_64 5.3.10-1.w5 installed php-devel.x86_64 5.3.10-1.w5 installed php-gd.x86_64 5.3.10-1.w5 installed php-ldap.x86_64 5.3.10-1.w5 installed php-mcrypt.x86_64 5.3.10-1.w5 installed php-mysql.x86_64 5.3.10-1.w5 installed php-pdo.x86_64 5.3.10-1.w5 installed php-pear.noarch 1:1.9.4-1.w5 installed php-pear-Net-Socket.noarch 1.0.8-1.el5.centos installed php-soap.x86_64 5.3.10-1.w5 installed php-xml.x86_64 5.3.10-1.w5 installed The error: [crmpicco@eq-www-php53 ~]$ php -v PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/json.so' - /usr/lib64/php/modules/json.so: undefined symbol: ZVAL_DELREF in Unknown on line 0 PHP 5.3.10 (cli) (built: Feb 2 2012 23:23:12) Copyright (c) 1997-2012 The PHP Group Zend Engine v2.3.0, Copyright (c) 1998-2012 Zend Technologies My repolist reads as: [crmpicco@eq-www-php53 ~]$ yum repolist Loaded plugins: changelog, fastestmirror Excluding Packages in global exclude list Finished repo id repo name status base CentOS-5 - Base 3,548+43 epel Extra Packages for Enterprise Linux 5 - x86_64 6,815+156 extras CentOS-5 - Extras 245+23 rpmforge Red Hat Enterprise 5 - RPMforge.net - dag 11,016+67 updates CentOS-5 - Updates 233 webtatic Webtatic Repository 5 - x86_64 211+183 repolist: 22,068 I am getting HTTP 500 errors everywhere that I use JSON so my application is non functional right now.

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  • LDOMs in Solaris 11 don't work

    - by Giovanni
    I just got a new Sun Fire T2000, installed Solaris 11 and was going to configure LDOMs. However "ldmd" can't be started and in turn ldm doesn't work. root@solaris11:~# ldm Failed to connect to logical domain manager: Connection refused root@solaris11:~# svcadm enable svc:/ldoms/ldmd:default root@solaris11:~# tail /var/svc/log/ldoms-ldmd\:default.log [ May 28 12:56:22 Enabled. ] [ May 28 12:56:22 Executing start method ("/opt/SUNWldm/bin/ldmd_start"). ] Disabling service because this domain is not a control domain [ May 28 12:56:22 Method "start" exited with status 0. ] [ May 28 12:56:22 Stopping because service disabled. ] [ May 28 12:56:22 Executing stop method (:kill). ] Why is this not a control domain? There is no other domain on the box (as far as I can tell). I have upgraded the firmware to the latest 6.7.12, booted with reset_nvram, nothing helped ... sc> showhost Sun-Fire-T2000 System Firmware 6.7.12 2011/07/06 20:03 Host flash versions: OBP 4.30.4.d 2011/07/06 14:29 Hypervisor 1.7.3.c 2010/07/09 15:14 POST 4.30.4.b 2010/07/09 14:24 What else should I do? Thanks!

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  • SCCM 2012 - Windows 8 WSUS

    - by Owen
    We're using SCCM 2012 to deploy Windows Updates on our domain, and our Windows 8 clients have started failing with error 80240438 when they try to update. Windows 7 clients update fine, but Windows 8 clients refuse to do anything. I've done a search online and it seems to only reference Windows InTune. Has anyone seen any similar behavior on Windows 8 machines? If we don't get that error, we're getting 80244021 which seems to indicate that the server can't be found.... but they can resolve it just fine and our exceptions are defined on the proxy too. A bit stuck here! 2012-11-22 14:45:28:935 476 998 Agent ********* 2012-11-22 14:45:28:935 476 998 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2012-11-22 14:45:28:935 476 998 Agent ************* 2012-11-22 14:45:28:935 476 998 Agent WARNING: WU client failed Searching for update with error 0x80240438 2012-11-22 14:45:28:935 476 c74 AU >>## RESUMED ## AU: Search for updates [CallId = {EAECB947-48AC-43BE-8F98-C44727E4A131} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2012-11-22 14:45:28:935 476 c74 AU # WARNING: Search callback failed, result = 0x80240438 2012-11-22 14:45:28:935 476 c74 AU ######### 2012-11-22 14:45:28:935 476 c74 AU ## END ## AU: Search for updates [CallId = {EAECB947-48AC-43BE-8F98-C44727E4A131} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2012-11-22 14:45:28:935 476 c74 AU ############# 2012-11-22 14:45:28:935 476 c74 AU All AU searches complete. 2012-11-22 14:45:28:935 476 c74 AU # WARNING: Failed to find updates with error code 80240438 2012-11-22 14:45:28:935 476 c74 AU AU setting next detection timeout to 2012-11-22 04:12:23 2012-11-22 14:45:33:936 476 c9c Report REPORT EVENT: {EE35CD79-FD2A-472D-BFC9-0420F5D60C04} 2012-11-22 14:45:28:935+1300 1 148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 80240438 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80240438. 2012-11-22 14:45:33:938 476 c9c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2012-11-22 14:45:33:938 476 c9c Report WER Report sent: 7.8.9200.16420 0x80240438 00000000-0000-0000-0000-000000000000 Scan 101 Managed 2012-11-22 14:45:33:938 476 c9c Report CWERReporter finishing event handling. (00000000) Thanks in advance

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  • Rebuilding array on 3ware 9690SA-8I

    - by Tim Jones
    I have a RAID10 (8x1TB) array on a 3ware 9690 card running on an Ubuntu 1110 server. There was a kernel update so I scheduled a reboot after which the array was inaccessible. I checked the status a drive has died in the array, but the controller has thrown the entire array into an 'inoperable' state instead of simply degraded (what's the point of the RAID now ;-). After taking out the 'dead' drive I run a quick test to find it completely functional without a bad sector to be found. I try to put the drive back in but the array still marks the disk as degraded (remembering serial number or something??) and the entire array as inoperable... So I swap it out for a known working drive (not the same capacity but higher - should still work) and initiate a rebuild with the the new drive as a replacement. This fails instantly with the error "(0x0B:0x0033): Unit busy : Failed to start Rebuild on Unit 0". The unit shouldn't be busy as it is not mounted (the card itself is listed with lshw but the array it provides is not). I'm pretty much at an impasse now, I don't understand how I can have a single drive failure on a RAID10 that makes the entire array inaccessible, degraded I could understand but inaccessible?? I don't think the controller as prior to the reboot it was completely functional.

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  • iScsiPrt error event ID 5

    - by AZee
    Event Log: "Failed to setup initiator portal. Error status is given in the dump data." This is being recorded every 3/100's of a second. We are using MS iSCSI Initiator on Windows Server 2003, Dell 2970 w/4GB (PAE). I am sure that this was configured by Dell initially. I have no idea what changes or mods were made since the company installed this machine until now. (I'm a new User so the lovely and vibrant screen images had to be removed. They were quite pretty and I am sure you would have been very moved and appreciative of them.) It appears that everything is installed correctly and the 5TB bound volume is accessible but I have never worked with iScsi before so I plead total ignorance. In searching I have found this to be a fairly sparce and bland documented subject. I'd like two things... First, to get rid of the error msg being logged. MS says it can be ignored if everything is working but it chews up resources logging it and I don't feel comfortable about any errors on my servers. I want to correct whatever is causing this problem. Secondly, being totally green to this, I would like to confirm that the setup is optimized and we are taking advantage of all features available. Although there are 3 NIC's in this machine it appears that the initiator is only configured for the Broadcom BMC5708C NetXtreme II on our 10.90.1.#, the other 2 NICS are 1GB on the 192.168.0.#. Would additional targets improve performance? If someone who is experienced in configuring the Microsoft iScsi Initiator can help I would really appreciate it since, as I mentioned, everything I have come across has not been of any value at all. Thanks! ~AZ

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  • yum not working on EC2 Red Hat instance: Cannot retrieve repository metadata

    - by adev3
    For some reason yum has stopped working in my Amazon EC2 instance, located in the EU West sector. There seems to be something wrong with the path of the repo metadata, is this correct? I would be very grateful for any help, as my experience in this field is somewhat limited. Thank you very much. cat /etc/redhat-release: Red Hat Enterprise Linux Server release 6.2 (Santiago) yum repolist: Loaded plugins: amazon-id, rhui-lb, security https://rhui2-cds01.eu-west-1.aws.ce.redhat.com/pulp/repos//rhui-client-config/rhel/server/6/x86_64/os/repodata/repomd.xml: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 401" Trying other mirror. https://rhui2-cds02.eu-west-1.aws.ce.redhat.com/pulp/repos//rhui-client-config/rhel/server/6/x86_64/os/repodata/repomd.xml: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 401" Trying other mirror. repo id repo name status rhui-eu-west-1-client-config-server-6 Red Hat Update Infrastructure 2.0 Client Configuration Server 6 0 rhui-eu-west-1-rhel-server-releases Red Hat Enterprise Linux Server 6 (RPMs) 0 rhui-eu-west-1-rhel-server-releases-optional Red Hat Enterprise Linux Server 6 Optional (RPMs) 0 repolist: 0 yum update: (I needed to remove the base URLs below because of ServerFault's restrictions for new users) Loaded plugins: amazon-id, rhui-lb, security [same as base url 1 above]/pulp/repos//rhui-client-config/rhel/server/6/x86_64/os/repodata/repomd.xml: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 401" Trying other mirror. [same as base url 2 above]/pulp/repos//rhui-client-config/rhel/server/6/x86_64/os/repodata/repomd.xml: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 401" Trying other mirror. Error: Cannot retrieve repository metadata (repomd.xml) for repository: rhui-eu-west-1-client-config-server-6. Please verify its path and try again

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  • Teamcity build agent gives 504 gateway timeout

    - by Anthony
    I have a new teamcity build agent machine, which when started up tries to connect to the build server and fails. It never shows up in the connected, disconnected or unauthorised agents tabs of the build server web interface. The logs on the build agent show that it fails to connect with a 504 gateway timeout. This is from teamcity-agent.log [2012-09-04 15:34:59,776] INFO - buildServer.AGENT.registration - Registering on server http://10.0.10.16, AgentDetails{Name='my-local', AgentId=null, BuildId=null, AgentOwnAddress='10.0.1.14', AlternativeAddresses=[10.0.10.32], Port=8080, Version='21424', PluginsVersion='21424-md5-somechecksum', AvailableRunners=[ABunchOfPlugins], AvailableVcs=[SomeRunners], AuthorizationToken='sometoken'} [2012-09-04 15:35:53,606] WARN - buildServer.AGENT.registration - Call http://10.0.10.16/RPC2 buildServer.registerAgent3: org.apache.xmlrpc.XmlRpcClientException: Server returned incorrect status code: 504 Gateway Time-out [2012-09-04 15:35:53,606] WARN - buildServer.AGENT.registration - Connection to TeamCity server is probably lost. Will be trying to restore it. Take a look at logs/teamcity-agent.log for details (unless you're using custom logging). (I have edited some identifying data out of this log excerpt) But I can reach the build server. In fact, tracert shows that it is very nearby. Tracing route to TEAMCITYSERVER [10.0.10.16] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 10.0.2.1 2 <1 ms <1 ms <1 ms TEAMCITYSERVER [10.0.10.16] Trace complete. I can see a teamcity login page if I hit http://10.0.10.16 in the browser. The teamcity service is logging in as the same (local administrator) account as I used to log in and test the network. The build agent is a windows 2008 server VM hosted on Ubuntu 12.04 under Oracle VirtualBox. I have disabled firewalls on both the Windows and Ubuntu machines. Other VMS with similar configuration can connect fine and do not report this error. What can possibly be preventing this connection?

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  • Microsoft Standalone CA - Set expiration date of an individual request

    - by Hall72215
    I have set up a Microsoft Standalone CA on 2008 R2 as a root CA. I'm trying to setup a subordinate Enterprise CA. I generated the certificate request, and submitted it to the root CA. Then, I ran the following command to set the expiration date to 20 years (the request ID is 5): certutil -setattributes 5 "ValidityPeriod:Years\nValidityPeriodUnits:20" Then, I approved the request, but it failed. The Request Status Code is: The specified time is invalid. 0x8007076d (WIN32: 1901) The Request Disposition Message is: Denied by Policy Module 0x8007076d, The requested validity period is invalid. Confirm that the validity period or expiration data and time specified in the request does not extend beyond the validity period of the CA certificate, the certificate template, and the CA. The validity period of the CA can be verified by running the following commands: certutil -getreg ca\validityPeriod & certutil -getreg ca\ValidityPeriodUnits The validity period of the CA certificate is 40 years (expires in 2052). The template condition doesn't apply since this is a standalone CA. The result of those commands is Years and 1, respectively. It appears that I will need to change the CA's validityPeriod and validityPeriodUnits. But, I want to keep the default expiration for a request at 1 year. Is there a way to set a maximum and default expiration, or am I going to have to change it, issue the certificate, and then change it back?

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  • Mapping Drive Error - System Error 1808

    - by Julian Easterling
    A vendor is attempting to map and preserve a network drive using nt authority/system; so it stays persistent when the interactive session of the server is lost. They were able to do this on one server (Windows 2008 R2) but not a second computer (also Windows 2008 R2). D:\PsExec.exe -s cmd.exe PsExec v1.98 - Execute processes remotely Copyright (C) 2001-2010 Mark Russinovich Sysinternals - www.sysinternals.com Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. all rights reserved. C:\Windows\system32>whoami nt authority\system C:\Windows\system32>net use New connections will be remembered. Status Local Remote Network -------------------------------------------------------------------- OK X: \\netapp1\share1 Microsoft Windows Network The command completed successfully. C:\Windows\system32>net use q: \\netapp1\share1 System error 1808 has occurred. The account used is a computer account. Use your global user account or local user account to access this server. C:\Windows\system32> I am unsure on how to set up a "machine account mapping" which will preserve the drive letter of the Netapp path being mapped, so that the service account running a Windows service can continue to access the share after interactive logon has expired on the server. Since they were able to do this on one server but not another, I'm not sure how to troubleshoot the problem? Any suggestions?

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  • xinetd 'connection reset by peer'

    - by ceejayoz
    I'm using percona-clustercheck (which comes with Percona's XtraDB Cluster packages) with xinetd and I'm getting an error when trying to curl the clustercheck service. /usr/bin/clustercheck: #!/bin/bash # # Script to make a proxy (ie HAProxy) capable of monitoring Percona XtraDB Cluster nodes properly # # Author: Olaf van Zandwijk <[email protected]> # Documentation and download: https://github.com/olafz/percona-clustercheck # # Based on the original script from Unai Rodriguez # MYSQL_USERNAME="clustercheckuser" MYSQL_PASSWORD="clustercheckpassword!" ERR_FILE="/dev/null" AVAILABLE_WHEN_DONOR=0 # # Perform the query to check the wsrep_local_state # WSREP_STATUS=`mysql --user=${MYSQL_USERNAME} --password=${MYSQL_PASSWORD} -e "SHOW STATUS LIKE 'wsrep_local_state';" 2>${ERR_FILE} | awk '{if (NR!=1){print $2}}' 2>${ERR_FILE}` if [[ "${WSREP_STATUS}" == "4" ]] || [[ "${WSREP_STATUS}" == "2" && ${AVAILABLE_WHEN_DONOR} == 1 ]] then # Percona XtraDB Cluster node local state is 'Synced' => return HTTP 200 /bin/echo -en "HTTP/1.1 200 OK\r\n" /bin/echo -en "Content-Type: text/plain\r\n" /bin/echo -en "\r\n" /bin/echo -en "Percona XtraDB Cluster Node is synced.\r\n" /bin/echo -en "\r\n" exit 0 else # Percona XtraDB Cluster node local state is not 'Synced' => return HTTP 503 /bin/echo -en "HTTP/1.1 503 Service Unavailable\r\n" /bin/echo -en "Content-Type: text/plain\r\n" /bin/echo -en "\r\n" /bin/echo -en "Percona XtraDB Cluster Node is not synced.\r\n" /bin/echo -en "\r\n" exit 1 fi /etc/xinetd.mysqlchk: # default: on # description: mysqlchk service mysqlchk { # this is a config for xinetd, place it in /etc/xinetd.d/ disable = no flags = REUSE socket_type = stream port = 9200 wait = no user = nobody server = /usr/bin/clustercheck log_on_failure += USERID only_from = 10.0.0.0/8 127.0.0.1 # recommended to put the IPs that need # to connect exclusively (security purposes) per_source = UNLIMITED } When attempting to curl the service, I get a valid response (HTTP 200, text) but a 'connection reset by peer' notice at the end: HTTP/1.1 200 OK Content-Type: text/plain Percona XtraDB Cluster Node is synced. curl: (56) Recv failure: Connection reset by peer Unfortunately, Amazon ELB appears to see this as a failed check, not a succeeded one. How can I get clustercheck to exit gracefully in a manner that curl doesn't see a connection failure?

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  • Good bug tracking with Sharepoint?

    - by torbengb
    At my place of work, it has been decided to move many processes to Sharepoint. I'm now looking into how Sharepoint can be used for bug tracking (à la Mantis, FogBugz etc. but within Sharepoint). Specifically, we're using a collaboration room and the solution must work inside that. I know that I can create lists using an "Issue tracker" template, but it lacks workflow, integrated correspondence (like FogBugz), and audit log (any user can edit any field any time, without it being noted anywhere). That's not sufficient, so I am looking for "bigger" solutions but haven't yet found anything at all. This question is similar but aims at Helpdesk use; we aim at bug tracking and change requests to a system. I'm open to suggestions! As I'm not an administrator, I can't just grab a Sharepoint component and install it for testing. I'm looking for experiences, documentation, white papers, screen shots -- the actual downloadable will be relevant later. Ideally, some of these matters should be covered: Support for different ticket types (bug, feature, inquiry, internal task). Configurable workflow per ticket type, no fixed number of steps. Configurable read/write permissions per field and per workflow status. Configurable dashboard for managers with nice charts. Configurable email notifications. Correspondence à la FogBugz. (Challenge: we use Notes, not Exchange.)

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  • Mount CIFS share gives "mount error 127 = Key has expired"

    - by djk
    I'm currently replicating the setup of a CentOS box an am running into a strange error while trying to mount a samba share that resides on a NAS. The error I'm getting is: mount error 127 = Key has expired Refer to the mount.cifs(8) manual page (e.g.man mount.cifs) The settings are identical to the old machine, the password is definitely correct as well. I have googled the issue of course, and looked at every single page that references this issue (not that many) and have still not found an answer. The older CentOS box is using version 3.0.28-0.el4.9 of Samba and the one I'm trying to setup now is 3.0.33-3.7.el5_3.1. I don't know if this has anything to do with it but it's certainly one of the only differences between the 2 setups. When I try the mount command this appears in the syslog: Sep 8 10:51:54 helvetica2 kernel: Status code returned 0xc0000072 NT_STATUS_ACCOUNT_DISABLED Sep 8 10:51:54 helvetica2 kernel: CIFS VFS: Send error in SessSetup = -127 Sep 8 10:51:54 helvetica2 kernel: CIFS VFS: cifs_mount failed w/return code = -127 The account is very much not disabled as it works on the old box using the same credentials. Has anyone else seen this problem? Thanks!

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  • ignoring informational payload, type INVALID_COOKIE msgid=00000000

    - by user197279
    I'm configuring a site-to-site vpn between openswan ipsec and cisco asa 5540. After the step, i started ipesc service but the error i'm seeing is: ignoring informational payload, type INVALID_COOKIE msgid=00000000 Nov 5 09:42:30 pluto[11712]: "myVPN" #1: received and ignored informational message Nov 5 09:42:51 pluto[11712]: "myVPN" #1: ignoring informational payload, type INVALID_COOKIE msgid=00000000 Nov 5 09:42:51 pluto[11712]: "myVPN" #1: received and ignored informational message Nov 5 09:43:30 pluto[11712]: "myVPN" #1: max number of retransmissions (2) reached STATE_MAIN_I2 Nov 5 09:43:30 pluto[11712]: "myVPN" #1: starting keying attempt 2 of at most 3 Any advise why I'm getting this error on openswan? Also sudo ipsec whack --status gives: "myVPN": 10.0.xx.0/24===10.0.7x.x[54.209.y.yyy,+S=C]---10.0.xx.x...10.0.70.x---41.22x.4.xx<41.22x.4.xx[+S=C]===41.22y.4.yyy/32; unrouted; eroute owner: #0 000 "myVPN": myip=54.209.zz.zz; hisip=unset; 000 "myVPN": ike_life: 86400s; ipsec_life: 28800s; rekey_margin: 540s; rekey_fuzz: 100%; keyingtries: 3 000 "myVPN": policy: PSK+ENCRYPT+TUNNEL+DONTREKEY+UP+IKEv2ALLOW+SAREFTRACK+lKOD+rKOD; prio: 24,32; interface: eth0; 000 "myVPN": newest ISAKMP SA: #0; newest IPsec SA: #0; 000 "myVPN": IKE algorithms wanted: AES_CBC(7)_256-SHA1(2)_000-MODP1024(2); flags=-strict 000 "myVPN": IKE algorithms found: AES_CBC(7)_256-SHA1(2)_160-MODP1024(2) 000 "myVPN": ESP algorithms wanted: AES(12)_256-SHA1(2)_000; flags=-strict 000 "myVPN": ESP algorithms loaded: AES(12)_256-SHA1(2)_160 000 000 #5: "myVPN":500 STATE_MAIN_I2 (sent MI2, expecting MR2); EVENT_RETRANSMIT in 8s; nodpd; idle; import:admin initiate 000 #5: pending Phase 2 for "myVPN" replacing #0 Thanks.

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  • Hotmail Senders receiving NDR : "550-Please turn on SMTP Authentication in your mail client..."

    - by DKNUCKLES
    Recently, senders from Hotmail have begun to get the following NDR when trying to e-mail our domain. EDIT : Full NDR Message Action: failed Status: 5.5.0 Diagnostic-Code: smtp;550-Please turn on SMTP Authentication in your mail client, or login to the 550-IMAP/POP3 server before sending your message. 550-snt0-omc3-s36.snt0.hotmail.com [65.55.90.175]:49271 is not permitted to 550 relay through this server without authentication This is seemingly out of the blue and I'm at a loss as to why this is happening. Pertinent Information We have multiple domains hooked up to our Exchange server. We changed our company name in January of this year, and the old primary domain (olddomain.com) will accept e-mails from Hotmail accounts, however e-mails sent to the new primary domain (newdomain.com) bounce back with the NDR listed above. The bounces only appear to be happening when the Hotmail sender is sending a new e-mail, and not if they are responding to an e-mail sent from our end. We have made no changes to the configuration of our server recently. This e-mail first appeared last Friday. As far as I can tell, the mail doesn't even seem to get to our server We performed an Exchange 2003 to 2010 migration last year. The 2003 acts as a Smart Host Any advice on this issue would be greatly appreciated! I'm at a loss

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  • Exchange 2010 DAG Automatic Failover Testing/Issue. Not always automatically failing over to health

    - by Richard
    Ok I've got 2 exchange 2010 servers that run client access/hub transport/mailbox roles and one exchange 2010 server running just client access/hub transport roles and acts as my bridgehead. The two mailbox servers are running one database setup in a DAG. Server A shows the DB Mounted and Server B shows Healthy. If I reboot Server A via windows GUI Server B switches from healthy to mounted and I see hardly any interruption in service using Outlook 2007. Server A shows "Service down", then "Failed" then "Healthy" and leaves the DB mounted on Server B. This is how it should work, so far so good. Now if I test Server A being shut down cold, or unplugging both nics from network to simulate failure, Server B switches from Healthy to Mounted and server A switches to "Service Down" but my outlook client never connects to the DB mounted on server B! I can connect to server C (client access/hub transport) and get to my email and even send new email out, but incoming email doesn't deliver until Server A is brought back online and it's DB goes back to Healthy status. So I don't understand why it auto fail-overs when I reboot the server with the mounted DB copy, causing very little outlook 2007 hiccup if any. But when I shutdown or DC the mounted DB server it DOES mount the healthy copy but outlook 2007 clients can't connect.. I hope the picture I'm trying to paint makes some sense, it's driving me a little batty. Any help would be appreciated!

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  • ADFS 2.1 proxy trust establishment error

    - by Tommy Jakobsen
    I'm trying to install an ADFS proxy. In our intranet we have a ADFS 2.1 server running on Windows 2012 which is working fine. Now we're trying to deploy a proxy to this one for internet access, using Windows 2012 R2's Web Application Proxy. I'm getting the following error on the proxy server, event ID 393: Message : An error occurred while attempting to establish a trust relationship with the Federation Server. An error occurred when attempting to establish a trust relationship with the federation service. Error: Forbidden Context : DeploymentTask Status : Error I'm not getting any errors on the ADFS server. I've tried with different credentials. The ADFS service account, a domain administrator who is a member of the local administrators group on the ADFs server, and the local administrator account on the ADFS server. Same error message. Both port 80 and 443 is accessible from the proxy server to the internal ADFS server, and I can access the ADFS metadata endpoint from the proxy server. I'm using the same trusted SSL certificate (wildcard) on both machines. Do you have any ideas that can help me troubleshoot this problem?

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  • My SMTP's outgoing mail gets bounced

    - by BloodPhilia
    I've got a ISPconfig 3 production server set up, running Ubuntu Server 9.04. My e-mail gets delivered ok to almost every other server I send mail to except for one (smtp.chello.nl which bounces my email). In my /var/log/mail.err I found the below error. Sep 23 08:59:33 <MYHOSTNAME> postfix/smtp[26944]: 3DB2B1456149: to=<<RECIPIENT>@chello.nl>, relay=smtp.chello.nl[213.46.255.2]:25, delay=2, delays=0.02/0.01/1.9/0.04, dsn=5.1.0, status=bounced (host smtp.chello.nl[213.46.255.2] said: 550 5.1.0 Dynamic/Generic hostnames are blocked. Please contact your Email Provider. Your IP was <MY IP>. Your hostname was ??. (in reply to MAIL FROM command)) What could be the cause of this? I did an SMTP check on mxtools.com and got the following: OK - Not an open relay OK - 0 seconds - Good on Connection time OK - 1.482 seconds - Good on Transaction time OK - 83.161.xx.xx resolves to a83-161-xx-xx.xxx.xxx.nl WARNING - Reverse DNS does not match SMTP Banner Update: My IP is static.

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  • HD Tune warning for "Reallocated Event Count" with a new/unused drive. How serious is that?

    - by Developer Art
    I've just looked at the health status of my old 2,5 inch 500 Gb Fujitsu drive with a popular "HD Tune" utility. It shows a warning for the "Reallocated Event Count" property. How serious is that? The thing is that the drive is practically new. I pulled it out of a new laptop over a year ago and never used it since. Right now it only has 53 "Power On" hours which sounds about right since I only had it running a few evenings overnight before switching it for something more performant. Does this warning indicate that the drive is likely to fail some time in the future? I'm somewhat perplexed since the drive is effectively unused. What is more, I have arranged with somebody to buy off this drive since I don't really need. It is 12,5 mm thick (with 3 plates) meaning it doesn't fit into an external enclosure which makes it quite useless to me. Can I give away the drive without having it on my conscience or better cancel the deal? In other words, can the drive be used safely for years to come or better throw it away? I'm running a sector test now to see if there are any real problems. Will post the results as soon as they're available.

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