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• Best practice for marking a bug as resolved in Bugzilla ?

  - by Vincent B.

  I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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• NVidia with Optimus conflicting in Ubuntu 12.04

  - by Humannoise

  i have recently installed Ubuntu 12.04 in a Intel Ivy Bridge with integrated graphics and NVidia GPU with Optimus tech, however i cant manage it to work properly. I have already passed by the solution of bumblebee project, however iam got the following message when try to run anything with nvidia card( e.g. with optirun firefox): [ERROR]The Bumblebee daemon has not been started yet or the socket path /var/run/bumblebee.socket was incorrect. [ERROR]Could not connect to bumblebee daemon - is it running? Since the nvidia card is not working properly, some softwares like Scilab, that make use of X11 system for graphic handling and plotting, wont work too. my bios has no option concerning graphics card and the log of daemon returned: Jul 5 16:10:51 humannoise-W251ESQ-W270ESQ bumblebeed[980]: Module 'nvidia' is not found. Jul 5 16:10:51 humannoise-W251ESQ-W270ESQ kernel: [ 17.943272] init: bumblebeed main process (980) terminated with status 1 Jul 5 16:10:51 humannoise-W251ESQ-W270ESQ kernel: [ 17.943288] init: bumblebeed main process ended, respawning Jul 5 16:10:51 humannoise-W251ESQ-W270ESQ bumblebeed[1026]: Module 'nvidia' is not found. The lspci -nn | grep '\[030[02]\]:' returned: 00:02.0 VGA compatible controller [0300]: Intel Corporation Ivy Bridge Graphics Controller [8086:0166] (rev 09) 01:00.0 VGA compatible controller [0300]: NVIDIA Corporation Device [10de:0de9] (rev a1) Ok, for the command dpkg -l | grep '^ii' | grep nvidia i got : ii bumblebee-nvidia 3.0-2~preciseppa1 nVidia Optimus support using the proprietary NVIDIA driver ii nvidia-current 302.17-0ubuntu1~precise~xup1 NVIDIA binary Xorg driver, kernel module and VDPAU library ii nvidia-current-updates 295.49-0ubuntu0.1 NVIDIA binary Xorg driver, kernel module and VDPAU library ii nvidia-settings 302.17-0ubuntu1~precise~xup3 Tool of configuring the NVIDIA graphics driver ii nvidia-settings-updates 295.33-0ubuntu1 Tool of configuring the NVIDIA graphics driver After full reinstallation, including the remove of any previous nvidia drive, lsmod | grep -E 'nvidia|nouveau' returned: nvidia 10888310 46 dmesg | grep -C3 -E 'nouveau|NVRM' returned things like: [ 1875.607283] nvidia 0000:01:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 1875.607289] nvidia 0000:01:00.0: setting latency timer to 64 [ 1875.607293] vgaarb: device changed decodes: PCI:0000:01:00.0,olddecodes=io+mem,decodes=none:owns=none [ 1875.607363] NVRM: loading NVIDIA UNIX x86_64 Kernel Module 302.17 Tue Jun 12 16:03:22 PDT 2012 [ 1884.830035] nvidia 0000:01:00.0: PCI INT A disabled [ 1884.832058] bbswitch: disabling discrete graphics [ 1884.832960] bbswitch: Result of Optimus _DSM call: 09000019 Some programs, like Scilab, are now working fine under optirun(e.g. >optirun scilab) call. Thank you.

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• Ubuntu Dual Screen Using Virtual Machine - AMD GPU

  - by Chris

  I've been searching online and reading tutorials and etc about how to make my ubuntu VM dual screen(x86_64). I have first tried to run these commands: sudo aticonfig --initial -f which gave me the ouput of: sudo: aitconfig: command not found I then googled the output and followed these instructions that I tells me to install my ATI drivers onto my ubuntu. wget http://www2.ati.com/drivers/linux/ati-driver-installer-11-5-x86.x86_64.run sudo sh ati-driver-installer-11-5-x86.x86_64.run --buildpkg Ubuntu/natty sudo dpkg -i *.deb sudo apt-get -f install sudo aticonfig -f --initial --adapter=all sudo reboot It all works well until I input sudo apt-get -f install which gives me the following output: sudo apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 25 not upgraded. 3 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up fglrx (2:8.850-0ubuntu1) ... update-alternatives: error: alternative link /usr/bin/aticonfig is already managed by x86_64-linux-gnu_gl_conf. dpkg: error processing fglrx (--configure): subprocess installed post-installation script returned error exit status 2 dpkg: dependency problems prevent configuration of fglrx-amdcccle: fglrx-amdcccle depends on fglrx; however: Package fglrx is not configured yet. dpkg: error processing fglrx-amdcccle (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of fglrx-dev: fglrx-dev depends on fglrx; however: Package fglrx is not configured yet. dpkg: error processing fglrx-dev (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates its a followup error from a previous failure. No apport report written because the error message indicates its a followup error from a previous failure. Errors were encountered while processing: fglrx fglrx-amdcccle fglrx-dev E: Sub-process /usr/bin/dpkg returned an error code (1) At this point, I don't know what to do since running: gksudo amdcccle For the record, I have 3D acceleration turned on. The following is my GPU for my VM lspci | grep VGA 00:02.0 VGA compatible controller: InnoTek Systemberatung GmbH VirtualBox Graphics Adapter Any Help on how I can make my VM dual screen with Ubuntu would be great. Thank you in advance.

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• LCM says Smart List import is complete but actually its not...Here are probable reasons

  - by RahulS

  First of all some basics of smart list: Administrators use Smart Lists to create custom drop-down lists that users access from data form cells. When clicking in cells whose members are associated with a Smart List (as a member property), users select items from drop-down lists instead of entering data. Users cannot type in cells that contain Smart Lists. Smart Lists display in cells as down arrows that expand when users click into the cells. Below link will give you more information on Smart Lists: http://download.oracle.com/docs/cd/E17236_01/epm.1112/hp_admin/enum_pg.html I got a simple query today, "The LCM process generates and indicates a status of "Complete", however, the 3,018 records do not appear in the Planning application. No error exists in the log to identify the problem." Things which can be checked in this case: 1. Spaces are not allowed in the Entry Name, 2. Spaces are allowed in the Entry Label, 3. The name must start with an alpha character or underscore, 4. Valid characters for the remaining part of the name must be alpha, numeric, or an underscore, 5. Enter a name that is unique within the smart list, 6. I am not sure about the limits but I have seen 22,000 members loaded fine, 7. ID for every entry should be unique,  8. IDs need not to be consecutive, Ex: It was go from 1 to 100 then 500 to 900 then 1900 to 4500 etc. While import .xml file using LCM there were no errors in the foundation and LCM migration logs, but when checked in the HyS9PlanningSysErr.log, few errors were found:Ex: The name Data_Coord_(Prod)_ACS is invalid, The name Sr_Dir_b+Medcd_Gvt_Rel_Sls_Mkt is invalid, The name entered is invalid. Enter a name that is unique within the smart list, Also, we can Load Smart List dimensions and Smart List dimension entries using the /DS:HSP_SMARTLISTS parameter in outlineload utility: OutlineLoad /A:acpt /U:admin /M /I:c:/smartlist_create1.csv /DS:HSP_SMARTLISTS /L:c:/OutlineLogs/outlineLoad.log /X:c:/OutlineLogs/outlineLoad.exc SmartList Name, Operation, Label, Display Order, Missing Label, Use Form Missing Label, Entry ID, Entry Name, Entry Label SL1,addsmartlist,SL1Label,,,,,, SL1,addEntry,,,,,,entry1,entrylabel1 SL1,addEntry,,,,,,entry2,entrylabel2 Cheers..!!! Rahul S. http://www.facebook.com/pages/HyperionPlanning/117320818374228

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• Developer Day @ OOP 2001with SOA Specialized Partners

  - by Jürgen Kress

  Oracle SOA Specialized Partners like Opitz Consulting participate in our key marketing events. Therefore make sure that you start your journey to SOA Specialization! ORACLE Developer Day auf der OOP: Entdecken Sie die Einsatzmöglichkeiten und Leistungsfähigkeit der Java-Technologie! incl. Live Hacking mit Special Guest: JAVA Guru Adam Bien! Enterprise-Anwendungen leicht gemacht! Beschleunigen Sie Ihre Entwicklung mit Java. Kommen Sie zum kostenlosen Ganztages-Workshop von ORACLE auf der OOP und lernen Sie die Leistungsfähigkeit von Java kennen. Erfahren Sie mehr über die Java Strategie und die Produktroadmap, welche Einsatzmöglichkeiten Java SE für Embedded erschließt und wie sich eine SOA und BPM-Lösung auf der Basis von Java realisieren lässt. Die vielfältigen Verbesserungen von Java EE6 erleichtern den Entwicklern das Leben erheblich. Kennen Sie bereits das Potential von Java EE6? Adam Bien wird Sie mit einem Live-Hacking von den Stühlen reißen. Torsten Winterberg, Oracle Fusion Middleware ACE Director und Danilo Schmiedel stellen vor wie Java Entwickler die Oracle SOA & BPM Lösungen einbinden können. Am Nachmittag können Sie dann in einer Hands-On Session mit Ihrem eigenen Laptop Java Persistence API, Java Beans, CDI und weitere Technologien ausprobieren. In diesem kostenlosen Workshop von Oracle können Sie sich mit Gleichgesinnten austauschen, sich die neueste Technik direkt von den Oracle Experten zeigen lassen und an praktischen Programmierübungen teilnehmen. Auf dieser Veranstaltung sind Sie richtig, wenn Sie mehr über den aktuellen Status der Java Roadmap wissen wollen, mehr über Java Technologie- und Lösungen (Java SE, ME, etc) erfahren wollen, die Plattform Java EE erproben, die Vorteile der Java EE 6 für Ihre Arbeit verstehen möchten, wenn Sie auf eine Enterprise-Landschaft hochskalieren wollen, mit Java Server Faces Front-Ends erstellen, neue Entwicklungsprojekte planen oder gerade in Angriff annehmen. Registrieren Sie sich jetzt!   ICM - Internationales Congress Center München Am Messesee, Trudering-Riem 81829 München 27. Januar 2011 9.00 Uhr - 16.30 Uhr For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: OOP,Adam Bien,Torsten Winterberg,Opitz Consulting,Oracle,SOA,SOA Specialization,OPN

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• SQL SERVER – QUOTED_IDENTIFIER ON/OFF Explanation and Example – Question on Real World Usage

  - by Pinal Dave

  This is a follow up blog post of SQL SERVER – QUOTED_IDENTIFIER ON/OFF and ANSI_NULL ON/OFF Explanation. I wrote that blog six years ago and I had plans that I will write a follow up blog post of the same. Today, when I was going over my to-do list and I was surprised that I had an item there which was six years old and I never got to do that. In the earlier blog post I wrote about exploitation of the Quoted Identifier and ANSI Null. In this blog post we will see a quick example of Quoted Identifier. However, before we continue this blog post, let us see a refresh what both of Quoted Identifider do. QUOTED IDENTIFIER ON/OFF This option specifies the setting for use of double quotes. When this is on, double quotation mark is used as part of the SQL Server identifier (object name). This can be useful in situations in which identifiers are also SQL Server reserved words. In simple words when we have QUOTED IDENTIFIER ON, anything which is wrapped in double quotes becomes an object. E.g. -- The following will work SET QUOTED_IDENTIFIER ON GO CREATE DATABASE "Test1" GO -- The following will throw an error about Incorrect syntax near 'Test2'. SET QUOTED_IDENTIFIER OFF GO CREATE DATABASE "Test2" GO This feature is particularly helpful when we are working with reserved keywords in SQL Server. For example if you have to create a database with the name VARCHAR or INT or DATABASE you may want to put double quotes around your database name and turn on quoted identifiers to create a database with the such name. Personally, I do not think so anybody will ever create a database with the reserve keywords intentionally, as it will just lead to confusion. Here is another example to give you further clarity about how Quoted Idenifier setting works with SELECT statement. -- The following will throw an error about Invalid column name 'Column'. SET QUOTED_IDENTIFIER ON GO SELECT "Column" GO -- The following will work SET QUOTED_IDENTIFIER OFF GO SELECT "Column" GO Personally, I always use the following method to create database as it works irrespective of what is the quoted identifier’s status. It always creates objects with my desire name whenever I would like to create. CREATE DATABASE [Test3] I believe the future of the quoted identifier on or off is useful in the real world when we have script generated from another database where this setting was ON and we have to now execute the same script again in our environment again. Question to you - I personally have never used this feature as I mentioned earlier. I believe this feature is there to support the scripts which are generated in another SQL Database or generate the script for other database. Do you have a real world scenario where we need to turn on or off Quoted Identifiers. Click to Download Scripts Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• BIP 10.1.3.4.x June 2010 Update Available

  - by Tim Dexter

  A new patchset for 10.1.3.4.0 and 10.1.3.4.1 is available on Metalink. some notes: The patch number is 9791839. This patchset includes 28 new bug fixes since the last patchset release on March 31. This is a culmulative update that includes all the fixes and enhancements from previous updates. The patch will supercede the other two updates. Install instructions are in the readme inside the patch There is also a new BIP client patch available, 9821068. No new template building features to my knowledge but there is an update to the template viewer to allow you to test and debug you siny new Excel templates. Server 8529759XMLP_TEMPLATE_DESIGNER CANNOT SAVE / UPLOAD TEMPLATE 8566455 BI PUBLISHER SCHEDULER DOES NOT START WITH JNDI DATA SOURCE 9295667RESPONSE OF GETSCHEDULEDREPORTINFO RETURNS STATUS AS 'UNKNOWN' INSTEAD OF 'SCHED 9542413 UNABLE TO CREATE A NEW TEMPLATE FROM UI 9546137 EXCEL ANALYZER TEMPLATE FAILS FOR A STRUCTURED XML WHEN IT IS UPLOADED 9556338 SIEBEL - BIP PARAMETERS SORT ORDER 9560562 BI PUBLISHER CACHE DIRECTORY FILLING UP AND POINTING TO INVALID DIRECTORY 9646599 USER ROLE DEFINED AS PRIMARYGROUP IN ACTIVEDIRECTORY GROUP ARE NOT RECOGNIZED 9664768 ER: NEED TO BIND USER ATTRIBUTE VALUES DEFINED IN ACTIVEDIRECTORY IN DATA QUERY 9665075 BI PUBLISHER AFTER 9546699 NOTIFICATIONS FOR REPORTS FAIL 9669973 ER: NEED TO SUPPORT PRE-PROCESSING XML WITH XSL FOR EXCEL TEMPLATE 9704401 ER: NEED TO SUPPORT DEFAULT GROUP FOR ALL USERS IN LDAP/AD SECURITY 9711899 SEARCH PARAMETER IS NOT VISIBLE WHEN SCHEDULE A REPORT 9753736 SOME ROLES FROM ACTIVEDIRECTORY ARE NOT LISTED IN ADMIN ROLE-FOLDER MAPPING 9771354 MULTIPLE PARAMETERS IN 10.1.3.4.1 DATA TEMPLATE ACT ACT DIFFERENTLY FROM 10.1.3. 9772982 "REFRESH OTHER PARAMETERS ON CHANGE" DOESN'T WORK PROPERLY Core  8599646 ER:EXTRA SPACE ADDED BELOW IMAGE IN A TABLE CELL OF TEMPLATE IN FIREFOX 9377593 SOME ROWS HEIGHT IN HTML/EXCEL OUTPUT ARE TOO BIG IN BI PUBLISHER 9487030 NAVIGATION TREE REPEATING TWICE IN PDF DCCUMENT CREATED BY BI PUBLISHER 9509432 PERFORMANCE ISSUE WHEN USING PDF TEMPLATE 9534424 PS: DOCUMENT-REPEAT-FULLPATH-ELEMENTNAME SHOULDNT USE DOT "." AS PATH SEPARATOR 9553360 FORMPROCESSOR CANNOT PARSE SOME PDF TEMPLATES 9554959 TEXT IN AUTOSHAPE IS NOT PROPERLY CUT OFF FOR LINE WRAPPING 9569417 AFTER APPLYING PATCH 9509432 PDF TEMPLATES WITH DBDRV PRODUCE NO OUTPUT 9571670 ER: EXCEL TEMPLATE TO SUPPORT XSLT LOGIC AND XSL CUSTOM EXTENTIONS 9589809 XSL:CALL-TEMPLATE IS MISSING IN GENERATED XSL FILE 9605920 BOOKMARK TESTCASE FAILED DUE TO ER9283933 9689634 PRINT FLOW CHART USING ACROSS 3 DOWN 0 GIVES EXTRA BLANK PAGES You might have noticed some fixes and ehancements to the Excel templates so I can get back on those now. There is a part two to the Mapviewer BIP Mashup coming ... just need aanother 4 hours in the day to squeeze it in.

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• Best practice while marking a bug as resolved with Bugzilla (versioning of product and components)

  - by Vincent B.

  I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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• Can I prevent an IDENTIFY PACKET DEVICE command to a specific device at boot?

  - by Brian Spisak

  This is related to a previous question related to installation that is now resolved. I'm opening a new question, because I still need to get my DVD drive working. Problem: Failed boot when my ASUS DRW-24B1/ST DVD drive is attached to my asmedia ASM1061. Symptom: ata8.00: exception Emask 0x52 Sact 0x0 SErr 0xffffffff action 0xe frozen ata8: SError: { blah blah } ata8.00: failed command: IDENTIFY PACKET DEVICE ata8.00: cmd blah blah res blah blah (ATA bus error) ata8.00: status: { DRDY } ata8: hard resetting link Background: The ASM1061 is a PCIe to SATA bridge providing 2 x 6Gb/s ports and is supposed to be fully compliant to SATA specs. I just discovered in the fine print of my ASUS P8Z77-V pro motherboard that "These SATA ports are for data hard drivers only. ATAPI devices are not supported." However, I have already installed Windows 7 using this drive and I can run the Ubuntu 12.04 installer from it as well. The only time I have a problem is during Ubuntu boot when it tries an IDENTIFY PACKET DEVICE which seems to be an ATAPI command. I can't simply switch this device to another SATA port because they are already allocated to other devices. (My chipset's 2 x 6Gb/s are connected to my boot SSD and a fast HDD while the 4 x 3Gb/s ports are running a RAID 5 array.) If this can't be fixed or worked around, I suppose I'll have to go buy SATA add-in card. Blech. Thoughts: If indeed this is a device specific issue (that it doesn't support ATAPI discovery) then I can't expect - is it udev? - to work with it. But, it seems that Windows and even the Ubuntu installer work just fine. So why does udev have a problem? At the end of the day, it would be nice to have the DVD working under Ubuntu, but I can live without it. But, as this is a dual-boot machine, I can't physically disconnect it because I want it to work with Windows. (And physically disconnecting it every time I want to boot Ubuntu is NOT an option. ;-) Questions: Should this be considered a bug? My feelings are that if it works with other OS that it should probably work with Ubuntu as well. How can I work around this problem? I have a limited knowledge of linux internals, but it seems I should be able to somehow tell udev (or whatever is doing the discovery) to ignore that device. Is there a way?

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• How to use TFS as a query tracking system?

  - by deostroll

  We already use tfs for managing defects in code etc, etc. We additionally need a way to "understand the domain & requirements of the products". Normally, without tfs we exchange emails with the consultants and have the questions/queries answered. If it is a feature implementation we sometimes "find" conflicts in the implementation itself. And when that happens the userstory is modified and the enhancement/bug as per that is raised in TFS. Sometimes it is critical we come back to decisions we made or questions we wanted answers to. Hence we need to be able to track how that "requirement idea" or that "query in concern" evolved. Hence how is it that we can use TFS to track all of this? Do we raise an "issue" item for this? Or do we raise a "bug" item? The main things we'd ideally look in a query tracking system are as follows: Area: Can be a module, submodule, domain. Sometimes this may be "General" - to address domain related stuff, or, event more granular to address modules, sub-modules. Take the case for the latter, if we were tracking this in excel sheets, we'd just write module1,submodule2; i.e. in a comma separated fashion. The things I would like here is to be able search for all queries relating to submodule2 sometime in the future. Responses: This is a record of conversations between the consultant and any other stakeholder. For a simple case, it would just be paragraphs. Each para would start with a name and date enclosed in brackets and the response following that...each para would be like a thread - much like a forum thread Action taken: We'd want to know how the query was closed, what was the input given, what were the changes that took place because of that, etc etc. These are fields I think I would need in such a system apart from some obvious ones like status, address to, resovled by, etc. I am open for any other fields which are sort of important. To summarise my question: how can we manage "queries" in the system? Where should we ideally store data pertaining to those three fields I have mentioned above (for e.g. is it wise to store responses in the history tag assuming we are opening a bug for the query)?

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• ZFS pool broken after upgrading to 14.04 LTS

  - by cruiserparts

  Well, I have been putting off upgrading to 14.04 for fear that I would break something. Actually for fear that it would break zfs (or I would break it). I am bascially slightly better than novice at linux. Spent the last couple of hours trying to get the pool back. Now I am at the stage where I don't think I have a complete failure, but I am worried that I may break it. So if could help me not break it, and recover it, I would be thankful. My zfs is file storage and not boot. It was working fine for a year and was working perfectly before the upgrade (scrub and everything was fine). I was confident that the upgrade would work (or at least I could fix it) because I had upgraded once in the past, the pool went missing, but I was able to get it back. I have reinstalled zfs, zfs utilities, and some dependencies (after searching this forum) I think what happened is 14.04 deleted some config file, or specified disk names differntly, but I could be wrong. When I set the pool up originally, I was using specific device Ids as I recall (because I did not want to break things if they got reassigned at boot) So see if this helps. I can confirm that old mountpoint folders are there but empty. no talloc stackframe at ../source3/param/loadparm.c:4864, leaking memory pool: naspool1 state: UNAVAIL status: One or more devices could not be used because the label is missing or invalid. There are insufficient replicas for the pool to continue functioning. action: Destroy and re-create the pool from a backup source. see: http://zfsonlinux.org/msg/ZFS-8000-5E scan: none requested config: NAME STATE READ WRITE CKSUM naspool1 UNAVAIL 0 0 0 insufficient replicas raidz1-0 UNAVAIL 0 0 0 insufficient replicas scsi-SATA_WDC_WD1001FALS-_WD-WMATV0990825 UNAVAIL 0 0 0 scsi-SATA_WDC_WD1001FALS-_WD-WMATV2995365 UNAVAIL 0 0 0 scsi-SATA_WDC_WD10EARS-00_WD-WMAV51894349 UNAVAIL 0 0 0 ___@ourserver:~$ sudo zpool import naspool1 cannot import 'naspool1': a pool with that name is already created/imported, and no additional pools with that name were found ___@ourserver:~$ sudo zfs list no datasets available What other output can I post to help? I'm thinking the update deleted some zfs config files. It seems like the pool exists and certainly 3 perfectly working disks did not fail at once. I am worried that I may break something without a little bit of guideance. Thanks.

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• Automate RAC Cluster Upgrades using EM12c

  - by HariSrinivasan

  One of the most arduous processes  in DB maintenance is upgrading Databases across major versions, especially for complex RAC Clusters.With the release of Database Plug-in  (12.1.0.5.0), EM12c Rel 3 (12.1.0.3.0)  now supports automated upgrading of RAC Clusters in addition to Standalone Databases. This automation includes: Upgrade of the complete Cluster across the nodes. ( Example: 11.1.0.7 CRS, ASM, RAC DB  ->   11.2.0.4 or 12.1.0.1 GI, RAC DB)  Best practices in tune with your operations, where you can automate upgrade in steps: Step 1: Upgrade the Clusterware to Grid Infrastructure (Allowing you to wait, test and then move to DBs). Step 2: Upgrade RAC DBs either separately or in group (Mass upgrade of RAC DB's in the cluster). Standard pre-requisite checks like Cluster Verification Utility (CVU) and RAC checks Division of Upgrade process into Non-downtime activities (like laying down the new Oracle Homes (OH), running checks) to Downtime Activities (like Upgrading Clusterware to GI, Upgrading RAC) there by lowering the downtime required. Ability to configure Back up and Restore options as a part of this upgrade process. You can choose to : a. Take Backup via this process (either Guaranteed Restore Point (GRP) or RMAN) b. Set the procedure to pause just before the upgrade step to allow you to take a custom backup c. Ignore backup completely, if there are external mechanisms already in place.  High Level Steps: Select the Procedure "Upgrade Database" from Database Provisioning Home page. Choose the Target Type for upgrade and the Destination version Pick and choose the Cluster, it picks up the complete topology since the clusterware/GI isn't upgraded already Select the Gold Image of the destination version for deploying both the GI and RAC OHs Specify new OH patch, credentials, choose the Restore and Backup options, if required provide additional pre and post scripts Set the Break points in the procedure execution to isolate Downtime activities Submit and track the procedure's execution status.  The animation below captures the steps in the wizard.  For step by step process and to understand the support matrix check this documentation link. Explore the functionality!! In the next blog, will talk about automating rolling Upgrades of Databases in Physical Standby Data Guard environment using Transient Logical Standby.

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• Error installing RVM

  - by Dbugger

  I am following this guide, but this is the output I receive. What am the problem? dbugger@mercury:~$ \curl -sSL https://get.rvm.io | bash -s stable --rails Downloading https://github.com/wayneeseguin/rvm/archive/stable.tar.gz Upgrading the RVM installation in /home/dbugger/.rvm/ RVM PATH line found in /home/dbugger/.profile /home/dbugger/.bashrc /home/dbugger/.zshrc. RVM sourcing line found in /home/dbugger/.bash_profile /home/dbugger/.zlogin. Upgrade of RVM in /home/dbugger/.rvm/ is complete. # Enrique, # # Thank you for using RVM! # We sincerely hope that RVM helps to make your life easier and more enjoyable!!! # # ~Wayne, Michal & team. In case of problems: http://rvm.io/help and https://twitter.com/rvm_io Upgrade Notes: * No new notes to display. rvm 1.25.27 (stable) by Wayne E. Seguin <[email protected]>, Michal Papis <[email protected]> [https://rvm.io/] Searching for binary rubies, this might take some time. No binary rubies available for: ubuntu/14.04/x86_64/ruby-2.1.2. Continuing with compilation. Please read 'rvm help mount' to get more information on binary rubies. Checking requirements for ubuntu. Installing requirements for ubuntu. Updating system.......... Installing required packages: gawk, libreadline6-dev, libssl-dev, libyaml-dev, libsqlite3-dev, sqlite3.... Error running 'requirements_debian_libs_install gawk libreadline6-dev libssl-dev libyaml-dev libsqlite3-dev sqlite3', showing last 15 lines of /home/dbugger/.rvm/log/1401804140_ruby-2.1.2/package_install_gawk_libreadline6-dev_libssl-dev_libyaml-dev_libsqlite3-dev_sqlite3.log ++ /scripts/functions/utility : __rvm_try_sudo() 405 > sudo -p '%p password required for '\''apt-get --no-install-recommends --yes install gawk libreadline6-dev libssl-dev libyaml-dev libsqlite3-dev sqlite3'\'': ' apt-get --no-install-recommends --yes install gawk libreadline6-dev libssl-dev libyaml-dev libsqlite3-dev sqlite3 Reading package lists... Building dependency tree... Reading state information... Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: libssl-dev : Depends: libssl1.0.0 (= 1.0.1f-1ubuntu2) but 1.0.1f-1ubuntu2.1 is to be installed E: Unable to correct problems, you have held broken packages. ++ /scripts/functions/utility : __rvm_try_sudo() 405 > return 100 ++ /scripts/functions/requirements/ubuntu : requirements_debian_libs_install() 36 > return 100 Requirements installation failed with status: 100.

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• Partners, Start your Engines

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Hello speed racer - OPN here to inform you that in case you missed it, our ISV Focused PartnerCast took place last week in Oracle’s Redwood Shores studio. Without a roadblock in site, Oracle’s key drivers discussed topics like Optimized and Oracle’s Cloud offerings; even OPN partner MSC took it to the next level by stopping by to share with us their first hand experience with the Oracle Exastack Optimized program. By stepping into Oracle’s ”Motor Speedway”, better known as the Exastack lab, MSC was able to fine tune, test and optimize their application on Oracle Exadata, as well as gain outstanding expertise on several technical areas such as optimizing multithreaded applications and database tuning. By optimizing their solution, MSC has “decreased their deployment time and saw a 30 percent performance improvement in database.” Sounds like someone’s gearing up for an “Oracle Indy 500.” By achieving Oracle Exadata Optimized status, MSC is putting performance in the driver’s seat, and their customers at the front of the race by delivering a solution that is tuned for performance, scalability and reliability. So go ahead and let the Oracle Exastack Optimized pit crew take you to the finish line. Learn how to go from 0-60 by watching MSC’s segment of the ISV Focused PartnerCast below. Ready… Set… Optimize! The OPN Communications Team

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• Parallel MSBuild FTW - Build faster in parallel

  - by deadlydog

  Hey everyone, I just discovered this great post yesterday that shows how to have msbuild build projects in parallel Basically all you need to do is pass the switches “/m:[NumOfCPUsToUse] /p:BuildInParallel=true” into MSBuild. Example to use 4 cores/processes (If you just pass in “/m” it will use all CPU cores): MSBuild /m:4 /p:BuildInParallel=true "C:\dev\Client.sln" Obviously this trick will only be useful on PCs with multi-core CPUs (which we should all have by now) and solutions with multiple projects; So there’s no point using it for solutions that only contain one project.  Also, testing shows that using multiple processes does not speed up Team Foundation Database deployments either in case you’re curious Also, I found that if I didn’t explicitly use “/p:BuildInParallel=true” I would get many build errors (even though the MSDN documentation says that it is true by default). The poster boasts compile time improvements up to 59%, but the performance boost you see will vary depending on the solution and its project dependencies.  I tested with building a solution at my office, and here are my results (runs are in seconds): # of Processes 1st Run 2nd Run 3rd Run Avg Performance 1 192 195 200 195.67 100% 2 155 156 156 155.67 79.56% 4 146 149 146 147.00 75.13% 8 136 136 138 136.67 69.85%   So I updated all of our build scripts to build using 2 cores (~20% speed boost), since that gives us the biggest bang for our buck on our solution without bogging down a machine, and developers may sometimes compile more than 1 solution at a time.  I’ve put the any-PC-safe batch script code at the bottom of this post. The poster also has a follow-up post showing how to add a button and keyboard shortcut to the Visual Studio IDE to have VS build in parallel as well (so you don’t have to use a build script); if you do this make sure you use the .Net 4.0 MSBuild, not the 3.5 one that he shows in the screenshot.  While this did work for me, I found it left an MSBuild.exe process always hanging around afterwards for some reason, so watch out (batch file doesn’t have this problem though).  Also, you do get build output, but it may not be the same that you’re used to, and it doesn’t say “Build succeeded” in the status bar when completed, so I chose to not make this my default Visual Studio build option, but you may still want to. Happy building! ------------------------------------------------------------------------------------- :: Calculate how many Processes to use to do the build. SET NumberOfProcessesToUseForBuild=1  SET BuildInParallel=false if %NUMBER_OF_PROCESSORS% GTR 2 (                 SET NumberOfProcessesToUseForBuild=2                 SET BuildInParallel=true ) MSBuild /maxcpucount:%NumberOfProcessesToUseForBuild% /p:BuildInParallel=%BuildInParallel% "C:\dev\Client.sln"

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• Enterprise Service Bus (ESB): Important architectural piece to a SOA or is it just vendor hype?

  Is an Enterprise Service Bus (ESB) an important architectural piece to a Service-Oriented Architecture (SOA), or is it just vendor hype in order to sell a particular product such as SOA-in-a-box? According to IBM.com, an ESB is a flexible connectivity infrastructure for integrating applications and services; it offers a flexible and manageable approach to service-oriented architecture implementation. With this being said, it is my personal belief that ESBs are an important architectural piece to any SOA. Additionally, generic design patterns have been created around the integration of web services in to ESB regardless of any vendor. ESB design patterns, according to Philip Hartman, can be classified in to the following categories: Interaction Patterns: Enable service interaction points to send and/or receive messages from the bus Mediation Patterns: Enable the altering of message exchanges Deployment Patterns: Support solution deployment into a federated infrastructure Examples of Interaction Patterns: One-Way Message Synchronous Interaction Asynchronous Interaction Asynchronous Interaction with Timeout Asynchronous Interaction with a Notification Timer One Request, Multiple Responses One Request, One of Two Possible Responses One Request, a Mandatory Response, and an Optional Response Partial Processing Multiple Application Interactions Benefits of the Mediation Pattern: Mediator promotes loose coupling by keeping objects from referring to each other explicitly, and it lets you vary their interaction independently Design an intermediary to decouple many peers Promote the many-to-many relationships between interacting peers to “full object status” Examples of Interaction Patterns: Global ESB: Services share a single namespace and all service providers are visible to every service requester across an entire network Directly Connected ESB: Global service registry that enables independent ESB installations to be visible Brokered ESB: Bridges services that are reluctant to expose requesters or providers to ESBs in other domains Federated ESB: Service consumers and providers connect to the master or to a dependent ESB to access services throughout the network References: Mediator Design Pattern. (2011). Retrieved 2011, from SourceMaking.com: http://sourcemaking.com/design_patterns/mediator Hartman, P. (2006, 24 1). ESB Patterns that "Click". Retrieved 2011, from The Art and Science of Being an IT Architect: http://artsciita.blogspot.com/2006/01/esb-patterns-that-click.html IBM. (2011). WebSphere DataPower XC10 Appliance Version 2.0. Retrieved 2011, from IBM.com: http://publib.boulder.ibm.com/infocenter/wdpxc/v2r0/index.jsp?topic=%2Fcom.ibm.websphere.help.glossary.doc%2Ftopics%2Fglossary.html Oracle. (2005). 12 Interaction Patterns. Retrieved 2011, from Oracle® BPEL Process Manager Developer's Guide: http://docs.oracle.com/cd/B31017_01/integrate.1013/b28981/interact.htm#BABHHEHD

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• Live CD has black screen HP DV6

  - by Shaun Killingbeck

  Attempting to install/try ubuntu (11.10, 12.04) on my new laptop, using a liveCD (and tried USB). I get the purple screen (with the man/keyboard at the bottom) and after that the screen flashes bright white before going black. Ubuntu continues to load in the background, with login sound etc but the screen is off. I have tried as many different solutions as I could find including: using nomodestep, xforcevesa, i915.modeset=0, and also now i915.modeset=1 in boot options (seperately): varying consequences, but either I end up at a blinking cursor with no prompt, a command line (startx fails: no screen found), or the original blank screen again Tried booting from VirtualBox - it crashes at the same place the screen would go blank when using a CD/USB tried 11.04: I don't have this problem BUT when trying to install, I get a ubi-partman error 141 (possibly down to the three partitions that came on my laptop... not sure why HP needed there own separate partition for HP Tools...) Model: HP Pavillion DV6 6B08SA Processor: AMD Quad-Core A6-3410MX APU with Radeon HD 6545G2 Dual Graphics (1.6 GHZ 4 MB L2 cache ) Chipset: AMD RS880M Any help would be greatly appreciated. I just want to be able to partition the drive and install Ubuntu. I'm assuming the issue is graphics card related, although I have no confirmation of that. Update: Tried the ?orkarounds on https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen - set gfxpayload=text changed nothing, removing splash did nothing and setting vesafb.nonsense=1 did nothing either. I'd like to be able to collect some log information somehow, but I can't get to a command line from the liveCD. tried using the latest 12.04 beta, same issue tried nomodeset without splash or quiet. get the following (tail of) output before it freezes on that screen: * Starting configure network device security [OK] * Starting configure network device [OK] [ 25.720899] ieee80211 phy0: w1_ops_config: change monitor mode: false (implement) [ 25.720923] ieee80211 phy0: w1_ops_config: change power-save mode: false (implement) * Starting restore sound card(s') mixer state(s) [fail] [ 25.721849] ieee80211 phy0: w1_ops_bss_info_changed: qos enabled: false (implement) * Stopping save kernel messages [OK] * Starting bluetooth [OK] * PulseAudio configured for per-user sessions saned disabled; edit /etc/default/saned [ 25.988016] hci_cmd_timer: hci0 command tx timeout [ 26.207225] bad LUN (0:1) [ 26.223735] bad target number (1:0) [ 26.252111] bad target number (2:0) [ 26.272170] bad target number (3:0) [ 26.300154] bad target number (4:0) [ 26.328162] bad target number (5:0) [ 26.344180] bad target number (6:0) [ 26.368142] bad target number (7:0) * Checking battery state... [OK] * Stopping System V runlevel capability [OK] Does this give any indication of the problem? the false (implement) messages also reappear when I press the power button to ask it to shutdown, followed by a [fail] status for killing remaining processes.

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• How to switch off wifi on startup or from the console

  - by mit

  I have installed ubuntu 10.04 on a laptop. Wifi is switched on by default on startup. I can disable it rightclicking the network manager icon in the gnome bar. How can I set it to have wifi switched off as default? Alternatively, how can I switch off wifi on the console? I tried already the rfkill command but it does not list any devices and it does not switch off wifi, I tried different parameters. This is a standard install of the Ubuntu 10.04 i386 Desktop Live CD on an IBM T40 Laptop. EDIT A: This is the output of some rfkill commands on my system, and it does not affect the wifi of the laptop: $ rfkill --help Usage: rfkill [options] command Options: --version show version (0.4) Commands: help event list [IDENTIFIER] block IDENTIFIER unblock IDENTIFIER where IDENTIFIER is the index no. of an rfkill switch or one of: <idx> all wifi wlan bluetooth uwb ultrawideband wimax wwan gps fm $ rfkill list $ rfkill list wifi $ rfkill list all $ rfkill list wlan $ sudo rfkill list all $ sudo rfkill block all $ sudo rfkill block wlan $ sudo rfkill block wifi $ EDIT B: Now I found out that sudo ifconfig eth1 down turns it off. And I can turn it on through the gnome network applet again. But the applet does not reflect the change from the commandline, it stills believes wifi is switched on. I have to switch it off and on again on the applet to switch it on again, when I switched it off from the console. Is there a better way? This is what the syslog looks like when I switch wireless off and on again from the network manager: NetworkManager: <info> (eth1): device state change: 3 -> 2 (reason 0) NetworkManager: <info> (eth1): deactivating device (reason: 0). NetworkManager: <info> Policy set '24' (eth0) as default for routing and DNS. NetworkManager: <info> (eth1): taking down device. avahi-daemon[660]: Withdrawing address record for fe80::202:8aff:feba:d798 on eth1. kernel: [ 971.472116] airo(eth1): cmd:3 status:7f03 rsp0:0 rsp1:0 rsp2:0 NetworkManager: <info> (eth1): bringing up device. NetworkManager: <info> (eth1): supplicant interface state: starting -> ready NetworkManager: <info> (eth1): device state change: 2 -> 3 (reason 42) avahi-daemon[660]: Registering new address record for fe80::202:8aff:feba:d798 on eth1.*. kernel: [ 965.512048] eth1: no IPv6 routers present

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• OpenGLES GLSL Shader attributes always bound to 0

  - by codemonkey

  So I have a very simple vertex shader as follows #version 120 attribute vec3 position; attribute vec3 inColor; uniform mat4 mvp; varying vec3 fragColor; void main(void){ fragColor = inColor; gl_Position = mvp * vec4(position, 1.0); } Which I load, as well as the fragment shader: #version 120 varying vec3 fragColor; void main(void) { gl_FragColor = vec4(fragColor,1.0); } Which I then load, compile, and link to my shader program. I check for link status using glGetProgramiv(shaderProgram, GL_LINK_STATUS, &shaderSuccess); which returns GL_TRUE so I think its ok. However, when I query the active attributes and uniforms using #ifdef DEBUG int totalAttributes = -1; glGetProgramiv(shaderProgram, GL_ACTIVE_ATTRIBUTES, &totalAttributes); for(int i=0; i<totalAttributes; ++i) { int name_len=-1, num=-1; GLenum type = GL_ZERO; char name[100]; glGetActiveAttrib(shaderProgram, GLuint(i), sizeof(name)-1, &name_len, &num, &type, name ); name[name_len] = 0; GLuint location = glGetAttribLocation(shaderProgram, name); fprintf(stderr, "Attribute %s is bound at %d\n", name, location); } int totalUniforms = -1; glGetProgramiv(shaderProgram, GL_ACTIVE_UNIFORMS, &totalUniforms); for(int i=0; i<totalUniforms; ++i) { int name_len=-1, num=-1; GLenum type = GL_ZERO; char name[100]; glGetActiveUniform(shaderProgram, GLuint(i), sizeof(name)-1, &name_len, &num, &type, name ); name[name_len] = 0; GLuint location = glGetUniformLocation(shaderProgram, name); fprintf(stderr, "Uniform %s is bound at %d\n", name, location); } #endif I get: Attribute inColor is bound at 0 Attribute position is bound at 1 Uniform mvp is bound at 0 Which leads to failure when trying to use the shader to render the objects. I have tried switching the order of declaration of position & inColor, but still, only position is bound with the other two giving 0 Can someone please explain why this is happening? Thanks

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• Games at Work Part 1: Introduction to Gamification and Applications

  - by ultan o'broin

  Games Are Everywhere How many of you (will admit to) remember playing Pong? OK then, do you play Angry Birds on your phone during work hours? Thought about why we keep playing online, video, and mobile games and what this "gamification" business we're hearing about means for the enterprise applications user experience? In Reality Is Broken: Why Games Make Us Better and How They Can Change the World, Jane McGonigal says that playing computer and online games now provides more rewards for people than their real lives do. Games offer intrinsic rewards and happiness to the players as they pursue more satisfying work and the success, social connection, and meaning that goes with it. Yep, Gran Turismo, Dungeons & Dragons, Guitar Hero, Mario Kart, Wii Boxing, and the rest are all forms of work it seems. Games are, in fact, work taken so seriously that governments now move to limit the impact of virtual gaming currencies on the real financial system. Anyone who spends hours harvesting crops on FarmVille realizes it’s hard work too. Yet games evoke a positive emotion in players who voluntarily stay engaged with games for hours, day after day. Some 183 million active gamers in the United States play on average 13 hours per week. Weekly, 5 million of those gamers play for longer than a working week (45 hours). So why not harness the work put into games to solve real-world problems? Or, in the case of our applications users, real-world work problems? What’s a Game? Jane explains that all games have four defining traits: a goal, rules, a feedback system, and voluntary participation. We need to look at what motivational ideas behind the dynamics of the game—what we call gamification—are appropriate for our users. Typically, these motivators are achievement, altruism, competition, reward, self-expression, and status). Common game techniques for leveraging these motivations include: Badging and avatars Points and awards Leader boards Progress charts Virtual currencies or goods Gifting and giving Challenges and quests Some technology commentators argue for a game layer on top of everything, but this layer is already part of our daily lives in many instances. We see gamification working around us already: the badging and kudos offered on My Oracle Support or other Oracle community forums, becoming a Dragon Slayer implementor of Atlassian applications, being made duke of your favorite coffee shop on Yelp, sharing your workout details with Nike+, or donating to Japanese earthquake relief through FarmVille, for example. And what does all this mean for the applications that you use in your work? Read on in part two...

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• Customer Experience and BPM – From Efficiency to Engagement

  - by Ajay Khanna

  Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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• Error while removing the new kernel 2.6.37

  - by Tarek

  Hi! I tried to install the new kernel but something went wrong and I'm trying to remove it now. The error massege is: mhd@Tarek-Laptop:~$ sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be REMOVED: linux-image-2.6.37-020637-generic 0 upgraded, 0 newly installed, 1 to remove and 9 not upgraded. 1 not fully installed or removed. After this operation, 111MB disk space will be freed. Do you want to continue [Y/n]? y (Reading database ... 188780 files and directories currently installed.) Removing linux-image-2.6.37-020637-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 2.6.37-020637-generic /boot/vmlinuz-2.6.37-020637-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 2.6.37-020637-generic /boot/vmlinuz-2.6.37-020637-generic /etc/default/grub: 33: Syntax error: EOF in backquote substitution run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 2 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-2.6.37-020637-generic.postrm line 328. dpkg: error processing linux-image-2.6.37-020637-generic (--remove): subprocess installed post-removal script returned error exit status 1 Errors were encountered while processing: linux-image-2.6.37-020637-generic E: Sub-process /usr/bin/dpkg returned an error code (1) The previous unsloved error is on this bug. This is my grub configuration file: # If you change this file, run 'update-grub' afterwards to update # /boot/grub/grub.cfg. GRUB_DEFAULT=0 #GRUB_HIDDEN_TIMEOUT=0 GRUB_HIDDEN_TIMEOUT_QUIET=true GRUB_TIMEOUT=10 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` RUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset video=uvesafb:mode_option=1024x768-24,mtrr=3,scroll=ywrap" video=uvesafb:mode_option=>>1024x768-24<<,mtrr=3,scroll=ywrap" GRUB_CMDLINE_LINUX=" vga=792 splash" # Uncomment to enable BadRAM filtering, modify to suit your needs # This works with Linux (no patch required) and with any kernel that obtains # the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...) #GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef" # Uncomment to disable graphical terminal (grub-pc only) #GRUB_TERMINAL=console # The resolution used on graphical terminal # note that you can use only modes which your graphic card supports via VBE # you can see them in real GRUB with the command `vbeinfo' GRUB_GFXMODE=1024x768-24 # Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux #GRUB_DISABLE_LINUX_UUID=true # Uncomment to disable generation of recovery mode menu entries #GRUB_DISABLE_LINUX_RECOVERY="true" # Uncomment to get a beep at grub start #GRUB_INIT_TUNE="480 440 1" thank you for answering.

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• Using HBase or Cassandra for a token server

  - by crippy

  I've been trying to figure out how to use HBase/Cassandra for a token system we're re-implementing. I can probably squeeze quite a lot more from MySQL, but it just seems it has come to clinging on to the wrong tool for the task just because we know it well. Eventually will hit a wall (like happened to us in other areas). Naturally I started looking into possible NoSQL solutions. The prominent ones (at least in terms of buzz) are HBase and Cassandra. The story is more or less like this: A user can send a gift other users. Each gift has a list of recipients or is public in which case limited by number or expiration date For each gift sent we generate some token that uniquely identifies that gift. For each gift we track the list of potential recipients and their current status relating to that gift (accepted, declinded etc). A user can request to see all his currently pending gifts A can request a list of users he has sent a gift to today (used to limit number of gifts sent) Required the ability to "dump" or "ignore" expired gifts (x day old gifts are considered expired) There are some other requirements but I believe the above covers the essentials. How would I go and model that using HBase or Cassandra? Well, the wall was performance. A few 10s of millions of records per day over 2 tables kept for 2 weeks (wish I could have kept it for more but there was no way). The response times kept getting slower and slower until eventually we had to start cutting down number of days we kept data. Caching helps here but it's not an ideal solution since a big part of the ops are updates. Also, as I hinted in my original post. We use MySQL extensively. We know exactly what it can and can't do both in naive implementations followed by native partitioning and finally by horizontally sharding our dataset on the application level to reside on multiple DB nodes. It can be done, but that's not really what I'm trying to get from this. I asked a very specific question about designing a solution using a NoSQL solution since it's very hard to find examples for designs out there. Brainlag, not trying to come off as rude. I actually appreciate it a lot that you are the only one who even bothered to respond. but I see it over and over again. People ask questions and others assume they have no idea what they're talking about and give an irrelevant answer. Ignore RDBMS please. The question is about nosql.

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• Reading a ZFS USB drive with Mac OS X Mountain Lion

  - by Karim Berrah

  The problem: I'm using a MacBook, mainly with Solaris 11, but something with Mac OS X (ML). The only missing thing is that Mac OS X can't read my external ZFS based USB drive, where I store all my data. So, I decided to look for a solution. Possible solution: I decided to use VirtualBox with a Solaris 11 VM as a passthrough to my data. Here are the required steps: Installing a Solaris 11 VM Install VirtualBox on your Mac OS X, add the extension pack (needed for USB) Plug your ZFS based USB drive on your Mac, ignore it when asked to initialize it. Create a VM for Solaris (bridged network), and before installing it, create a USB filter (in the settings of your Vbox VM, go to Ports, then USB, then add a new USB filter from the attached device "grey usb-connector logo with green plus sign")  Install a Solaris 11 VM, boot it, and install the Guest addition check with "ifconfg -a" the IP address of your Solaris VM Creating a path to your ZFS USB drive In MacOS X, use the "Disk Utility" to unmount the USB attached drive, and unplug the USB device. Switch back to VirtualBox, select the top of the window where your Solaris 11 is running plug your ZFS USB drive, select "ignore" if Mac OS invite you to initialize the disk In the VirtualBox VM menu, go to "Devices" then "USB Devices" and select from the dropping menu your "USB device" Connection your Solaris VM to the USB drive Inside Solaris, you might now check that your device is accessible by using the "format" cli command If not, repeat previous steps Now, with root privilege, force a zpool import -f myusbdevicepoolname because this pool was created on another system check that you see your new pool with "zpool status" share your pool with NFS: share -F NFS /myusbdevicepoolname Accessing the USB ZFS drive from Mac OS X This is the easiest step: access an NFS share from mac OS Create a "ZFSdrive" folder on your MacOS desktop from a terminal under mac OS: mount -t nfs IPadressofMySoalrisVM:/myusbdevicepoolname  /Users/yourusername/Desktop/ZFSdrive et voila ! you might access your data, on a ZFS USB drive, directly from your Mountain Lion Desktop. You might play with the share rights in order to alter any read/write rights as needed. You might activate compression, encryption inside the Solaris 11 VM ...

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• Is SOAP Http POST more complicated than I thought

  - by Pete Petersen

  I'm currently writing a bit of code to send some xml data to a web service via HTTP POST. I thought this would be really simple and have written the following example code (C#) Console.WriteLine("Press enter to send data..."); while (Console.ReadLine() != "q") { HttpWebRequest httpWReq = (HttpWebRequest)WebRequest.Create(@"http://localhost:8888/"); Foo fooItem = new Foo { Member1 = "05", Member2 = "74455604", Member3 = "15101051", Member4 = 1, Member5 = "fsf", Member6 = 6.52, }; ASCIIEncoding encoding = new ASCIIEncoding(); string postData = fooItem.ToXml(); byte[] data = encoding.GetBytes(postData); httpWReq.Method = "POST"; httpWReq.ContentType = "application/xml"; httpWReq.ContentLength = data.Length; using (Stream stream = httpWReq.GetRequestStream()) { stream.Write(data, 0, data.Length); } HttpWebResponse response = (HttpWebResponse)httpWReq.GetResponse(); string responseString = new StreamReader(response.GetResponseStream()).ReadToEnd(); Console.WriteLine("Received " + responseString); Console.WriteLine("Press enter to send data..."); } This is all I thought would be necessary, however I have now been given the details for the web service. This included some information which is unfarmiliar to me and I'm unsure whether I need to include it. The information I was sent was <url>http://sometext/soap/rpc</url> <namespace>http://sometext/a.services</namespace> <method>receiveInfo</method> <parm-id>xmldata</parm-id> (Input data) (Actual XML data as string) <parm-id>status</parm-id> (Output data) <userid>user</userid> <password>pass</password> <secure>false</secure> I guess this means I need to include a username and password somehow, but I'm not sure what the namespace or method fields are used for. Could anyone give me a hint? Sorry I've never used webservices before.

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