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  • You Are Hiring But Do Candidate&rsquo;s Want to Work For You

    - by david.talamelli
    So here you are – it has happened, you are now interviewing for that position that you have either applied for or maybe were called about. Whether you are an “active” candidate looking for a job or a “passive” candidate who was contacted about the opportunity, it doesn’t matter now. Regardless of the circumstances of how you got to the interview stage, how you and your new potential manager connect with each other at interview will play a part in whether you are successful in landing that job. The best manager/employee relationships I think tend to be the ones where both the manager and employee have a common goal that they are both working towards and they work together in unison to achieve these goals. Candidates – when you are interviewing for a role, remember that an interview is a two way process. An interview shouldn’t be just a case of a company interviewing you to see if you are a good fit for a certain role. Don’t forget in an interview process it is equally important that you take the opportunity to similarly interview the company to see if that role/company are the right place for you to move to as the next step in your career. I think an interview should not only be a chance for a Hiring Manager to get to better know a candidate and asses his capability and cultural fit for a team/company but it should also be a chance for the candidate to similarly assess a company or manager about whether they are someone that they want to work with. Managers – I know Recruiters have been talking about the “war for talent” since before many of you were managers, but there is no denying it – it exists. You are not only competing with other companies for talented individuals but you are also competing with the existing companies that those talented individuals are working at. Companies are not going to let the people they have identified as superstars resign without a fight (this is the classic Counter Offer scenario which may be another blog post in itself). So how do we get these great people – their current employer will do all they can to keep them, everyone else wants them – does this mean all hope is lost? No, absolutely not. The same reasons that have always existed on why candidates are interested in other opportunities is still there: it could be that someone is looking for career advancement, or they want the chance to work with new technology or maybe you have an opportunity that is exactly what that person is looking to do. As a Hiring Manager don’t just conduct your interviews in question/answer mode. You should talk to that individual to work out what it is they are looking for and you can then relate how your role addresses that. It is potentially going to be the two of you working together so you two are the ones who have to be most comfortable with each other. Don’t oversell the role – set realistic expectations of what that candidate can expect working in your team – give them the good, the bad and the ugly so they can make an informed decision. Manager’s think back to when you last were looking for a job and put yourself in the candidate’s shoes. When you were looking for a job, what was it that you wanted to know about Oracle, or what was it that you wanted more information about. There are some great Business Leaders that work here at Oracle – if you are one of them it is likely that you already are doing all these things anyway. The good news for you is that you are also likely raising yourself head and shoulders above what many interviewers do – that in itself gives you a competitive advantage in this ‘war for talent’ but as a great Business Leader you already know that

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  • Do We Indeed Have a Future? George Takei on Star Wars.

    - by Bil Simser
    George Takei (rhymes with Okay), probably best known for playing Hikaru Sulu on the original Star Trek, has always had deep concerns for the present and the future. Whether on Earth or among the stars, he has the welfare of humanity very much at heart. I was digging through my old copies of Famous Monsters of Filmland, a great publication on monster and films that I grew up with, and came across this. This was his reaction to STAR WARS from issue 139 of Famous Monsters of Filmland and was written June 6, 1977. It is reprinted here without permission but I hope since the message is still valid to this day and has never been reprinted anywhere, nobody will mind me sharing it. STAR WARS is the most pre-posterously diverting galactic escape and at the same time the most hideously credible portent of the future yet.While I thrilled to the exploits that reminded me of the heroics of Errol Flynn as Robin Hood, Burt Lancaster as the Crimson Pirate and Buster Crabbe as Flash Gordon, I was at the same time aghast at the phantasmagoric violence technology can place at our disposal. STAR WARS raised in my mind the question - do we indeed have a future?It seems to me what George Lucas has done is to masterfully guide us on a journey through space and time and bring us back face to face with today's reality. STAR WARS is more than science fiction, I think it is science fictitious reality.Just yesterday, June 7, 1977, I read that the United States will embark on the production of a neutron bomb - a bomb that will kill people on a gigantic scale but will not destroy buildings. A few days before that, I read that the Pentagon is fearful that the Soviets may have developed a warhead that could neutralize ours that have a capacity for that irrational concept overkill to the nth power. Already, it seems we have the technology to realize the awesome special effects simulations that we saw in the film.The political scene of STAR WARS is that of government by force and power, of revolutions based on some unfathomable grievance, survival through a combination of cunning and luck and success by the harnessing of technology -  a picture not very much at variance from the political headlines that we read today.And most of all, look at the people; both the heroes in the film and the reaction of the audience. First, the heroes; Luke Skywalker is a pretty but easily led youth. Without any real philosophy to guide him, he easily falls under the influence of a mystical old man believed previously to be an eccentric hermit. Recognize a 1960's hippie or a 1970's moonie? Han Solo has a philosophy coupled with courage and skill. His philosophy is money. His proficiency comes for a price - the highest. Solo is a thoroughly avaricious mercenary. And the Princess, a decisive, strong, self-confident and chilly woman. The audience cheered when she wielded a gun. In all three, I missed qualities that could be called humane - love, kindness, yes, I missed sensuality. I also missed a sense of ideals and faith. In this regard the machines seemed more human. They demonstrated real affection for each other and an occasional poutiness. They exhibited a sense of fidelity and constancy. The machines were humanized and the humans conversely seemed mechanical.As a member of the audience, I was swept up by the sheer romantic escapsim of it all. The deering-dos, the rope swing escape across the pit, the ray gun battles and especially the swash buckle with the ray swords. Great fun!But I just hope that we weren't too intoxicated by the escapism to be able to focus on the recognizable. I hope the beauty of the effects didn't narcotize our sensitivity to violence. I hope the people see through the fantastically well done futuristic mirrors to the disquieting reflection of our own society. I hope they enjoy STAR WARS without being "purely entertained".

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  • Auto-cancel reason not found (6, 13906)

    - by Rajesh Sharma
    There are many errors in the application which are never invoked because of appropriate application configuration done at the time of implementation by the solution architects. So typically, as an application end user you would never stumble upon such errors. But what if the application administrator inadvertently changes the configuration/setup in the development, test, QA, or production environment? This is the time when you as an end user are introduced to a brand-new error for which you may not have a clue or understanding to what it means and neither the access/privilege to rectify it.    In this post we'll focus on one such error '6, 13906 - Auto-cancel reason not found'.   You get this error if you have not defined a Bill (Segment) Cancel Reason (Admin Menu, B, Bill Cancel Reason) code with System Default value of Turn off auto-cancel.   Consider a scenario when you are about to final bill an 'Account' for which the bill period's cut-off date you selected is falling on or after the Service Agreement's (SA) end/stop date (basically SA is Stopped with a date earlier than it was billed previously). And for the same 'Account' either: Bill segments exists that end after the SA's end date OR Non-closing bill segments exists that end on the SA's end date (OR closing bill segments that do not end on SA's end date or do not exist at all - remember closing/final bill segment is generated if the SA is in Stopped status).   CC&B detects such scenario and attempts to cancel all such violating bill segments automatically, but NOT if you are generating the bill Online. If online, the system assumes that you know what you are doing, and prompts you with error 2, 13716 - Bill segments that violate the SA (%1) End Date (%2) exist to take necessary action.   If in batch, system automatically cancels these kinds of bill segment(s).   Since this happens in the background, you have to define within the application which System Default Bill (Segment) cancellation reason code identified as Turn off auto-cancel, should be used by the process when it attempts to cancel any such violating bill segments (You already know that you cannot cancel a bill segment without giving a reason for cancellation).   So what exactly happens during batch billing?   Bill Segment generation routine at first determines billing eligibility of the service agreement being billed. One of the billing eligibility criteria is to check the SA's previous bill segments which have end dates greater than the current cut-off date/end date. Technically, the routine retrieves a count of such violating bill segments.     SELECT COUNT (*) FROM CI_BSEG WHERE SA_ID = :SA-ID AND BSEG_STAT_FLG = '50' -- Frozen AND END_DT IS NOT NULL AND (END_DT > '03-JUN-2010' -- Bill segment greater than SA's End Date OR OR (END_DT = '03-JUN-2010' AND CLOSING_BSEG_SW = 'N')) -- Non-closing bill segment ending on SA's end date   If the count is greater than zero, Bill segment generation routine executes another program to auto-cancel such bill segments. Auto-cancel program retrieves the 'Bill Cancel Reason' code which is identified as Turn off auto-cancel. Retrieved cancel reason code is then placed on the bill segments that are being cancelled automatically.   During this process if the routine fails to determine the bill cancel reason code having System Default Turn off auto-cancel because it was not been configured, you get a bill exception 6, 13906 - Auto-cancel reason not found.   Also note that duplicate or multiple System Default codes identified as Turn off auto-cancel are not allowed. CC&B would complain with an error 2, 54201.   Duplicate validation/check is also performed within Auto-cancel routine, if suppose for test purposes you executed a DML statement updating CI_BILL_CAN_RSN.BSCAN_SYS_DFLT_FLG with a value 'T'.

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  • What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014

    - by Kathryn Perry
    A Guest Post by Laura Vogel, Director, Oracle Marketing Cloud Events (pictured left) Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee SessionDell’s Hayden Mugford will speak on "The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party!We’re hosting CX Central Fest: a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are integrated across CX Target AudienceSession content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. OutcomesCustomers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways Resources At a Glance Register Now Track Site—View Marketing Sessions 72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Focus on Session Doc Downloadable Justification Email OpenWorld is a fabulous way for you to see all that Oracle Marketing Cloud has to offer. Register today.

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  • SQL SERVER – MSQL_XP – Wait Type – Day 20 of 28

    - by pinaldave
    In this blog post, I am going to discuss something from my field experience. While consultation, I have seen various wait typed, but one of my customers who has been using SQL Server for all his operations had an interesting issue with a particular wait type. Our customer had more than 100+ SQL Server instances running and the whole server had MSSQL_XP wait type as the most number of wait types. While running sp_who2 and other diagnosis queries, I could not immediately figure out what the issue was because the query with that kind of wait type was nowhere to be found. After a day of research, I was relieved that the solution was very easy to figure out. Let us continue discussing this wait type. From Book On-Line: ?MSQL_XP occurs when a task is waiting for an extended stored procedure to end. SQL Server uses this wait state to detect potential MARS application deadlocks. The wait stops when the extended stored procedure call ends. MSQL_XP Explanation: This wait type is created because of the extended stored procedure. Extended Stored Procedures are executed within SQL Server; however, SQL Server has no control over them. Unless you know what the code for the extended stored procedure is and what it is doing, it is impossible to understand why this wait type is coming up. Reducing MSQL_XP wait: As discussed, it is hard to understand the Extended Stored Procedure if the code for it is not available. In the scenario described at the beginning of this post, our client was using third-party backup tool. The third-party backup tool was using Extended Stored Procedure. After we learned that this wait type was coming from the extended stored procedure of the backup tool they were using, we contacted the tech team of its vendor. The vendor admitted that the code was not optimal at some places, and within that day they had provided the patch. Once the updated version was installed, the issue on this wait type disappeared. As viewed in the wait statistics of all the 100+ SQL Server, there was no more MSSQL_XP wait type found. In simpler terms, you must first identify which Extended Stored Procedure is creating the wait type of MSSQL_XP and see if you can get in touch with the creator of the SP so you can help them optimize the code. If you have encountered this MSSQL_XP wait type, I encourage all of you to write how you managed it. Please do not mention the name of the vendor in your comment as I will not approve it. The focus of this blog post is to understand the wait types; not talk about others. Read all the post in the Wait Types and Queue series. Note: The information presented here is from my experience and there is no way that I claim it to be accurate. I suggest reading Book OnLine for further clarification. All the discussion of Wait Stats in this blog is generic and varies from system to system. It is recommended that you test this on a development server before implementing it to a production server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • Building a Mafia&hellip;TechFest Style

    - by David Hoerster
    It’s been a few months since I last blogged (not that I blog much to begin with), but things have been busy.  We all have a lot going on in our lives, but I’ve had one item that has taken up a surprising amount of time – Pittsburgh TechFest 2012.  After the event, I went through some minutes of the first meetings for TechFest, and I started to think about how it all came together.  I think what inspired me the most about TechFest was how people from various technical communities were able to come together and build and promote a common event.  As a result, I wanted to blog about this to show that people from different communities can work together to build something that benefits all communities.  (Hopefully I've got all my facts straight.)  TechFest started as an idea Eric Kepes and myself had when we were planning our next Pittsburgh Code Camp, probably in the summer of 2011.  Our Spring 2011 Code Camp was a little different because we had a great infusion of some folks from the Pittsburgh Agile group (especially with a few speakers from LeanDog).  The line-up was great, but we felt our audience wasn’t as broad as it should have been.  We thought it would be great to somehow attract other user groups around town and have a big, polyglot conference. We started contacting leaders from Pittsburgh’s various user groups.  Eric and I split up the ones that we knew about, and we just started making contacts.  Most of the people we started contacting never heard of us, nor we them.  But we all had one thing in common – we ran user groups who’s primary goal is educating our members to make them better at what they do. Amazingly, and I say this because I wasn’t sure what to expect, we started getting some interest from the various leaders.  One leader, Greg Akins, is, in my opinion, Pittsburgh’s poster boy for the polyglot programmer.  He’s helped us in the past with .NET Code Camps, is a Java developer (and leader in Pittsburgh’s Java User Group), works with Ruby and I’m sure a handful of other languages.  He helped make some e-introductions to other user group leaders, and the whole thing just started to snowball. Once we realized we had enough interest with the user group leaders, we decided to not have a Fall Code Camp and instead focus on this new entity. Flash-forward to October of 2011.  I set up a meeting, with the help of Jeremy Jarrell (Pittsburgh Agile leader) to hold a meeting with the leaders of many of Pittsburgh technical user groups.  We had representatives from 12 technical user groups (Python, JavaScript, Clojure, Ruby, PittAgile, jQuery, PHP, Perl, SQL, .NET, Java and PowerShell) – 14 people.  We likened it to a scene from a Godfather movie where the heads of all the families come together to make some deal.  As a result, the name “TechFest Mafia” was born and kind of stuck. Over the next 7 months or so, we had our starts and stops.  There were moments where I thought this event would not happen either because we wouldn’t have the right mix of topics (was I off there!), or enough people register (OK, I was wrong there, too!) or find an appropriate venue (hmm…wrong there, too) or find enough sponsors to help support the event (wow…not doing so well).  Overall, everything fell into place with a lot of hard work from Eric, Jen, Greg, Jeremy, Sean, Nicholas, Gina and probably a few others that I’m forgetting.  We also had a bit of luck, too.  But in the end, the passion that we had to put together an event that was really about making ourselves better at what we do really paid off. I’ve never been more excited about a project coming together than I have been with Pittsburgh TechFest 2012.  From the moment the first person arrived at the event to the final minutes of my closing remarks (where I almost lost my voice – I ended up being diagnosed with bronchitis the next day!), it was an awesome event.  I’m glad to have been part of bringing something like this to Pittsburgh…and I’m looking forward to Pittsburgh TechFest 2013.  See you there!

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  • Another sound not working post

    - by Thomas Smart
    Tried all the other "sound not working" posts i think, lost count. purge/reinstall alsa and pulse, reboot, add user to audio group, various lines in the alsa config file such as "options snd-hda-intel model=" then tried different options like generic, auto, basic, default, etc. tried pulseaudio -k && sudo alsa force-reload a few times, with and without rebooting. Hardware: 16gb ram, core I7-4790, Intel Haswell mboard with onboard sound and graphics Multimedia: Audio Adapter: HDA-Intel-HDA Intel HDMI OS: Ubuntu server 14.04 with ubuntu-desktop installed. GUI sound settings lists only the dummy sound card alsamixer -c 0 ¦ Card: HDA Intel HDMI F1: Help ¦ ¦ Chip: Intel Haswell HDMI F2: System information ¦ ¦ View: F3:[Playback] F4: Capture F5: All F6: Select sound card ¦ ¦ Item: S/PDIF ¦ ¦ +--+ ¦ ¦ ¦OO¦ ¦ ¦ +--+ ¦ ¦ < S/PDIF > ¦ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 aplay -L default Playback/recording through the PulseAudio sound server null Discard all samples (playback) or generate zero samples (capture) pulse PulseAudio Sound Server hdmi:CARD=HDMI,DEV=0 HDA Intel HDMI, HDMI 0 HDMI Audio Output dmix:CARD=HDMI,DEV=3 HDA Intel HDMI, HDMI 0 Direct sample mixing device dsnoop:CARD=HDMI,DEV=3 HDA Intel HDMI, HDMI 0 Direct sample snooping device hw:CARD=HDMI,DEV=3 HDA Intel HDMI, HDMI 0 Direct hardware device without any conversions plughw:CARD=HDMI,DEV=3 HDA Intel HDMI, HDMI 0 Hardware device with all software conversions cat /proc/asound/cards 0 [HDMI ]: HDA-Intel - HDA Intel HDMI HDA Intel HDMI at 0xf7d14000 irq 46 cat /proc/asound/devices 1: : sequencer 2: [ 0- 3]: digital audio playback 3: [ 0- 0]: hardware dependent 4: [ 0] : control 33: : timer mplayer -ao alsa:device=hdmi /usr/share/sounds/ubuntu/stereo/system-ready.ogg MPlayer 1.1-4.8 (C) 2000-2012 MPlayer Team mplayer: could not connect to socket mplayer: No such file or directory Failed to open LIRC support. You will not be able to use your remote control. Playing /usr/share/sounds/ubuntu/stereo/system-ready.ogg. libavformat version 54.20.4 (external) Mismatching header version 54.20.3 libavformat file format detected. [lavf] stream 0: audio (vorbis), -aid 0 Load subtitles in /usr/share/sounds/ubuntu/stereo/ ========================================================================== Opening audio decoder: [ffmpeg] FFmpeg/libavcodec audio decoders libavcodec version 54.35.0 (external) AUDIO: 44100 Hz, 1 ch, floatle, 80.0 kbit/5.67% (ratio: 10000->176400) Selected audio codec: [ffvorbis] afm: ffmpeg (FFmpeg Vorbis) ========================================================================== [AO_ALSA] alsa-lib: confmisc.c:768:(parse_card) cannot find card '1' [AO_ALSA] alsa-lib: conf.c:4248:(_snd_config_evaluate) function snd_func_card_driver returned error: No such file or directory [AO_ALSA] alsa-lib: confmisc.c:392:(snd_func_concat) error evaluating strings [AO_ALSA] alsa-lib: conf.c:4248:(_snd_config_evaluate) function snd_func_concat returned error: No such file or directory [AO_ALSA] alsa-lib: confmisc.c:1251:(snd_func_refer) error evaluating name [AO_ALSA] alsa-lib: conf.c:4248:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory [AO_ALSA] alsa-lib: conf.c:4727:(snd_config_expand) Evaluate error: No such file or directory [AO_ALSA] alsa-lib: pcm.c:2239:(snd_pcm_open_noupdate) Unknown PCM hdmi [AO_ALSA] Playback open error: No such file or directory Failed to initialize audio driver 'alsa:device=hdmi' Could not open/initialize audio device -> no sound. Audio: no sound Video: no video Exiting... (End of file) mplayer -ao alsa:device=hw=0.3 /usr/share/sounds/ubuntu/stereo/system-ready.ogg MPlayer 1.1-4.8 (C) 2000-2012 MPlayer Team mplayer: could not connect to socket mplayer: No such file or directory Failed to open LIRC support. You will not be able to use your remote control. Playing /usr/share/sounds/ubuntu/stereo/system-ready.ogg. libavformat version 54.20.4 (external) Mismatching header version 54.20.3 libavformat file format detected. [lavf] stream 0: audio (vorbis), -aid 0 Load subtitles in /usr/share/sounds/ubuntu/stereo/ ========================================================================== Opening audio decoder: [ffmpeg] FFmpeg/libavcodec audio decoders libavcodec version 54.35.0 (external) AUDIO: 44100 Hz, 1 ch, floatle, 80.0 kbit/5.67% (ratio: 10000->176400) Selected audio codec: [ffvorbis] afm: ffmpeg (FFmpeg Vorbis) ========================================================================== [AO_ALSA] Format floatle is not supported by hardware, trying default. AO: [alsa] 44100Hz 2ch s16le (2 bytes per sample) Video: no video Starting playback... A: 0.4 (00.4) of 0.8 (00.7) 0.1% Exiting... (End of file) Thank you for your time and help :)

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  • Oracle Fusion Procurement Designed for User Productivity

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience Oracle Fusion Procurement Design Goals In Oracle Fusion Procurement, we set out to create a streamlined user experience based on the way users do their jobs. Oracle has spent hundreds of hours with customers to get to the heart of what users need to do their jobs. By designing a procurement application around user needs, Oracle has crafted a user experience that puts the tools that people need at their fingertips. In Oracle Fusion Procurement, the user experience is designed to provide the user with information that will drive navigation rather than requiring the user to find information. One of our design goals for Oracle Fusion Procurement was to reduce the number of screens and clicks that a user must go through to complete frequently performed tasks. The requisition process in Oracle Fusion Procurement (Figure 1) illustrates how we have streamlined workflows. Oracle Fusion Self-Service Procurement brings together billing metrics, descriptions of the order, justification for the order, a breakdown of the components of the order, and the amount—all in one place. Previous generations of procurement software required the user to navigate to several different pages to gather all of this information. With Oracle Fusion, everything is presented on one page. The result is that users can complete their tasks in less time. The focus is on completing the work, not finding the work. Figure 1. Creating a requisition in Oracle Fusion Self-Service Procurement is a consumer-like shopping experience. Will Oracle Fusion Procurement Increase Productivity? To answer this question, Oracle sought to model how two experts working head to head—one in an existing enterprise application and another in Oracle Fusion Procurement—would perform the same task. We compared Oracle Fusion designs to corresponding existing applications using the keystroke-level modeling (KLM) method. This method is based on years of research at universities such as Carnegie Mellon and research labs like Xerox Palo Alto Research Center. The KLM method breaks tasks into a sequence of operations and uses standardized models to evaluate all of the physical and cognitive actions that a person must take to complete a task: what a user would have to click, how long each click would take (not only the physical action of the click or typing of a letter, but also how long someone would have to think about the page when taking the action), and user interface changes that result from the click. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time is calculated. Task times from the model enable researchers to predict end-user productivity. For the study, we focused on modeling procurement business process task flows that were considered business or mission critical: high-frequency tasks and high-value tasks. The designs evaluated encompassed tasks that are currently performed by employees, professional buyers, suppliers, and sourcing professionals in advanced procurement applications. For each of these flows, we created detailed task scenarios that provided the context for each task, conducted task walk-throughs in both the Oracle Fusion design and the existing application, analyzed and documented the steps and actions required to complete each task, and applied standard time estimates to the operators in each task to estimate overall task completion times. The Results The KLM method predicted that the Oracle Fusion Procurement designs would result in productivity gains in each task, ranging from 13 percent to 38 percent, with an overall productivity gain of 22.5 percent. These performance gains can be attributed to a reduction in the number of clicks and screens needed to complete the tasks. For example, creating a requisition in Oracle Fusion Procurement takes a user through only two screens, while ordering the same item in a previous version requires six screens to complete the task. Modeling user productivity has resulted not only in advances in Oracle Fusion applications, but also in advances in other areas. We leveraged lessons learned from the KLM studies to establish products like Oracle E-Business Suite (EBS). New user experience features in EBS 12.1.3, such as navigational improvements to the main menu, a Google-type search using auto-suggest, embedded analytics, and an in-context list of values tool help to reduce clicks and improve efficiency. For more information about KLM, refer to the Measuring User Productivity blog.

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  • Chalk Talk with John: Business Value of Identity and Access Management

    - by John Brunswick
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Conveying the business value of Identity and Access Management to non technologists can potentially be challenging, especially considering the breadth capability supplied by these technologies. In this episode of Chalk Talk with John, Bob at Codeaway Valley asks Jim from Middleware Fields how they are able to manage access to buildings and facilities throughout their community. Bob and his team struggle to keep up with the needs of their community members, while ensuring the community’s safety. Jim shares his creative solution to simplifying the management of access throughout their community in Middleware Fields. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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  • Why Haven’t NFC Payments Taken Off?

    - by David Dorf
    With the EMV 2015 milestone approaching rapidly, there’s been renewed interest in smartcards, those credit cards with an embedded computer chip.  Back in 1996 I was working for a vendor helping Visa introduce a stored-value smartcard to the US.  Visa Cash was debuted at the 1996 Olympics in Atlanta, and I firmly believed it was the beginning of a cashless society.  (I later worked on MasterCard’s system called Mondex, from the UK, which debuted the following year in Manhattan). But since you don’t have a Visa Cash card in your wallet, it’s obvious the project never took off.  It was convenient for consumers, faster for merchants, and more cost-effective for banks, so why did it fail?  All emerging payment systems suffer from the chicken-and-egg dilemma.  Consumers won’t carry the cards if few merchants accept them, and merchants won’t install the terminals if few consumers have cards. Today’s emerging payment providers are in a similar pickle.  There has to be enough value for all three constituents – consumers, merchants, banks – to change the status quo.  And it’s not enough to exceed the value, it’s got to be a leap in value, because people generally resist change.  ATMs and transit cards are great examples of this, and airline kiosks and self-checkout systems are to a lesser extent. Although Google Wallet and ISIS, the two leading NFC payment platforms in the US, have shown strong commitment, there’s been very little traction.  Yes, I can load my credit card number into my phone then tap to pay, but what was the incremental value over swiping my old card?  For it to be a leap in value, it has to offer more than just payment, which I can do very easily today.  The other two ingredients are thought to be loyalty programs and digital coupons, but neither Google nor ISIS really did them well. Of course a large portion of the mobile phone market doesn’t even support NFC thanks to Apple, and since it’s not in their best interest that situation is unlikely to change.  Another issue is getting access to the “secure element,” the chip inside the phone where accounts numbers can be held securely.  Telco providers and handset manufacturers own that area, and they’re not willing to share with banks.  (Host Card Emulation, which has been endorsed by MasterCard and Visa, might be a solution.) Square recently gave up on its wallet, and MCX (the group of retailers trying to create a mobile payment platform) is very slow out of the gate.  That leaves PayPal and a slew of smaller companies trying to introduce easier ways to pay. But is it really so cumbersome to carry and swipe (soon to insert) a credit card?  Aren’t there more important problems to solve in the retail customer experience?  Maybe Apple will come up with some novel way to use iBeacons and fingerprint identification to make payments, but for now I think we need to focus on upgrading to Chip-and-PIN and tightening security.  In the meantime, NFC payments will continue to struggle.

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  • What’s the use of code reuse?

    - by Tony Davis
    All great developers write reusable code, don’t they? Well, maybe, but as with all statements regarding what “great” developers do or don’t do, it’s probably an over-simplification. A novice programmer, in particular, will encounter in the literature a general assumption of the importance of code reusability. They spend time worrying about DRY (don’t repeat yourself), moving logic into specific “helper” modules that they can then reuse, agonizing about the minutiae of the class structure, inheritance and interface design that will promote easy reuse. Unfortunately, writing code specifically for reuse often leads to complicated object hierarchies and inheritance models that are anything but reusable. If, instead, one strives to write simple code units that are highly maintainable and perform a single function, in a concise, isolated fashion then the potential for reuse simply “drops out” as a natural by-product. Programmers, of course, care about these principles, about encapsulation and clean interfaces that don’t expose inner workings and allow easy pluggability. This is great when it helps with the maintenance and development of code but how often, in practice, do we actually reuse our code? Most DBAs and database developers are familiar with the practical reasons for the limited opportunities to reuse database code and its potential downsides. However, surely elsewhere in our code base, reuse happens often. After all, we can all name examples, such as date/time handling modules, which if we write with enough care we can plug in to many places. I spoke to a developer just yesterday who looked me in the eye and told me that in 30+ years as a developer (a successful one, I’d add), he’d never once reused his own code. As I sat blinking in disbelief, he explained that, of course, he always thought he would reuse it. He’d often agonized over its design, certain that he was creating code of great significance that he and other generations would reuse, with grateful tears misting their eyes. In fact, it never happened. He had in his head, most of the algorithms he needed and would simply write the code from scratch each time, refining the algorithms and tailoring the code to meet the specific requirements. It was, he said, simply quicker to do that than dig out the old code, check it, correct the mistakes, and adapt it. Is this a common experience, or just a strange anomaly? Viewed in a certain light, building code with a focus on reusability seems to hark to a past age where people built cars and music systems with the idea that someone else could and would replace and reuse the parts. Technology advances so rapidly that the next time you need the “same” code, it’s likely a new technique, or a whole new language, has emerged in the meantime, better equipped to tackle the task. Maybe we should be less fearful of the idea that we could write code well suited to the system requirements, but with little regard for reuse potential, and then rewrite a better version from scratch the next time.

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  • ASP.NET MVC, Web API, Razor and Open Source

    - by ScottGu
    Microsoft has made the source code of ASP.NET MVC available under an open source license since the first V1 release. We’ve also integrated a number of great open source technologies into the product, and now ship jQuery, jQuery UI, jQuery Mobile, jQuery Validation, Modernizr.js, NuGet, Knockout.js and JSON.NET as part of it. I’m very excited to announce today that we will also release the source code for ASP.NET Web API and ASP.NET Web Pages (aka Razor) under an open source license (Apache 2.0), and that we will increase the development transparency of all three projects by hosting their code repositories on CodePlex (using the new Git support announced last week). Doing so will enable a more open development model where everyone in the community will be able to engage and provide feedback on code checkins, bug-fixes, new feature development, and build and test the products on a daily basis using the most up-to-date version of the source code and tests. We will also for the first time allow developers outside of Microsoft to submit patches and code contributions that the Microsoft development team will review for potential inclusion in the products. We announced a similar open development approach with the Windows Azure SDK last December, and have found it to be a great way to build an even tighter feedback loop with developers – and ultimately deliver even better products as a result. Very importantly - ASP.NET MVC, Web API and Razor will continue to be fully supported Microsoft products that ship both standalone as well as part of Visual Studio (the same as they do today). They will also continue to be staffed by the same Microsoft developers that build them today (in fact, we have more Microsoft developers working on the ASP.NET team now than ever before). Our goal with today’s announcement is to increase the feedback loop on the products even more, and allow us to deliver even better products.  We are really excited about the improvements this will bring. Learn More You can now browse, sync and build the source tree of ASP.NET MVC, Web API, and Razor on the http://aspnetwebstack.codeplex.com web-site.  The Git repository on the site is the live RC milestone development tree that the team has been working on the last several weeks, and the tree contains both the runtime sources + tests, and is buildable and testable by anyone.  Because the binaries produced are bin-deployable, this allows you to compile your own builds and try product updates out as soon as they are checked-in. You can also now contribute directly to the development of the products by reviewing and sending feedback on code checkins, submitting bugs and helping us verify fixes as they are checked in, suggesting and giving feedback on new features as they are implemented, as well as by submitting code fixes or code contributions of your own. Note that all code submissions will be rigorously reviewed and tested by the ASP.NET MVC Team, and only those that meet an extremely high bar for both quality and design/roadmap appropriateness will be merged into the source. Summary All of us on the team are really excited about today’s announcement – it has been something we’ve been working toward for many years.  The tighter feedback loop is going to enable us to build even better products, and take ASP.NET to the next level in terms of innovation and customer focus. Thanks, Scott P.S. In addition to blogging, I use Twitter to-do quick posts and share links. My Twitter handle is: @scottgu

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  • Kanban Tools Review

    - by GeekAgilistMercenary
    The first two sessions on Sunday were Collaboration and why it is so hard and the following, which was a perfect following session was on Kanban.  While in that second session two online Saas Style Tools were mentioned; AgileZen and Leankit.  I decided right then and there that I would throw together some first impressions and setup some sample projects.  I did this by setting up an account and creating the projects. Agile Zen Account Creation Setting up the initial account required an e-mail verification, which is understandable.  Within a few seconds it was mailed out and I was logged in. Setting Up the Kanban Board The initial setup of the board was pretty easy.  I maybe clicked around an extra few times, but overall everything I needed to use the tool was immediately available.  The representation of everything was very similar to what one expects in a real Kanban Board too.  This is a HUGE plus, especially if a team is smart and places this tool in a centrally viewable area to allow for visibility. Each of the board items is just like a post it, being blue, grey, green, pink, or one of another few colors.  Dragging them onto each swim lane on the board was flawless, making changes through the work super easy and intuitive. The other thing I really liked about AgileZen is that the Kanban Board had the swim lanes setup immediately.  One can change them, but when you know you immediately need a Ready Lane, Working Lane, and a Complete Lane it is nice to just have them right in front of you in the interface.  In addition, the Backlog is simply a little tab on the left hand side.  This is perfect for the Backlog Queue.  Out of the way, with the focus on the primary items. Once  I got the items onto the board I was easily able to get back to the actual work at hand versus playing around with the tool.  The fact that it was so easy to use, fast and easy UX, and overall a great layout put me back to work on things I needed to do versus sitting a playing with the tool.  That, in the end is the key to using these tools. LeanKit Kanban Account Creation Setting up the account got me straight into the online tool.  This I thought was pretty cool. Setting Up the Kanban Board Setting up the Kanban Board within Leankit was a bit of trouble.  There were multiple UX issues in regard to process and intuitiveness.  The Leankit basically forces one to design the whole board first, making no assumptions about how the board should look.  The swim lanes in my humble opinion should be setup immediately without any manipulation with the most common lanes;  ready, working, and complete. The other UX hiccup that I had a problem with is that as soon as I managed to get the swim lanes into place, I wanted to remove the redundant Backlog Lane.  The Backlog Lane, or Backlog Bucket should be somewhere that I accidentally added as a lane.  Then on top of that I screwed up and added an item inside the lane, which then prevented me from deleting the lane.  I had to go back out of the lane manipulation, remove the item, and then remove the excess lane.  Summary Leankit wasn't a bad interface, it just wasn't as good as AgileZen.  The AgileZen interface was just better UX design overall.  AgileZen also presents a much better user interface graphical design all together.  It is much closer to what the Kanban Board would look like if it were a physical Kanban Board.  Since one of the HUGE reasons for Kanban is to increase visibility, the fact the design is similar to what a real Kanban Board is actually a pretty big deal. This is an image (click for larger) that shows the two Kanban Boards side by side.  The one on the left is AgileZen and the right is Leankit. Original Entry

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  • Integrating Windows Form Click Once Application into SharePoint 2007 &ndash; Part 1 of 2

    - by Kelly Jones
    Last year, I had the opportunity to build a solution that involved integrating a Windows Form application into a SharePoint 2007 (WSS version 3.0). In this post, I’ll layout our architecture thinking and in part two, I’ll describe the technical details. Business Case Our challenge was this: we needed an easy way for a small group of our users to upload documents, in batches.  They also needed to quickly set the meta data values, as well as set security on individual files. Using the out of the box uploads just didn’t fit.  The single file upload allows set the meta data, but our users would be uploading dozens of files.  The multiple upload would allow our users to upload batches of files, but it doesn’t allow them to set the meta data during upload.  Also, neither upload method allows the users to set the permissions on the file. Our Solution We looked into building a web control of some kind, but ruled that out due to security complexities (if I remember correctly).  Another option would have been using a technology like Silverlight (or Flash?), but our team didn’t have the skills necessary to build with these. So, after looking at what was technically possible, and also what skills our team had, we settled on a Windows Form application.  We also decided to deliver it to the clients via Click Once, so we would have the ability to easily update the application in the future. Lessons Learned After deploying our solution, we’ve learned a few lessons.  First, you’ll need to have the .Net Framework installed on the client computers.  We knew this, but we still ran into issues making sure our users had the proper framework version installed.  Second, we had issues with authentication.  Our issues were due to our testing domain being a separate Active Directory domain from the domain that our end users and their workstations were members of.  (See my earlier post about Clearing Saved Passwords for the fix to our problem). Our third issue was how we dealt with uploading files that were named the same.  Our application would replace the existing file with the new file, which is the way we expected it to work.  However, our users wanted to upload weekly reports, named the same as the previous week.  We solved this by using folders within the document library to keep the sets of reports separate from previous weeks. One last thing to consider before implementing a solution like this, is what browsers and platforms your users will be working from.  We only needed to support IE and Windows, which works fine.  However, if you need to support Firefox, there are add-ons that allow Click Once to work with Firefox.  This is still a Windows only solution though.  In order to support Macs, you’d have to focus on either browser techniques (AJAX?) or Silverlight/Flash. Summary Our users are happy with the Click Once app.  It allowed them to move all of their content to our SharePoint site in under a couple hours, which they were thrilled with.  We’re happy because we can easily deploy updates, our development time was small, and we met all of our business requirements.

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  • ASP.NET MVC: Simple view to display contents of DataTable

    - by DigiMortal
    In one of my current projects I have to show reports based on SQL Server views. My code should be not aware of data it shows. It just asks data from view and displays it user. As WebGrid didn’t seem to work with DataTable (at least with no hocus-pocus) I wrote my own very simple view that shows contents of DataTable. I don’t focus right now on data querying questions as this part of my simple generic reporting stuff is still under construction. If the final result is something good enough to share with wider audience I will blog about it for sure. My view uses DataTable as model. It iterates through columns collection to get column names and then iterates through rows and writes out values of all columns. Nothing special, just simple generic view for DataTable. @model System.Data.DataTable @using System.Data; <h2>Report</h2> <table>     <thead>     <tr>     @foreach (DataColumn col in Model.Columns)         {                  <th>@col.ColumnName</th>     }         </tr>     </thead>             <tbody>     @foreach (DataRow row in Model.Rows)         {                 <tr>         @foreach (DataColumn col in Model.Columns)                 {                          <td>@row[col.ColumnName]</td>         }                 </tr>     }         </tbody> </table> In my controller action I have code like this. GetParams() is simple function that reads parameter values from form. This part of my simple reporting system is still under construction but as you can see it will be easy to use for UI developers. public ActionResult TasksByProjectReport() {      var data = _reportService.GetReportData("MEMOS",GetParams());      return View(data); } Before seeing next silver bullet in this example please calm down. It is just plain and simple stuff for simple needs. If you need advanced and powerful reporting system then better use existing components by some vendor.

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  • Best Practices for Handing over Legacy Code

    - by PersonalNexus
    In a couple of months a colleague will be moving on to a new project and I will be inheriting one of his projects. To prepare, I have already ordered Michael Feathers' Working Effectively with Legacy Code. But this books as well as most questions on legacy code I found so far are concerned with the case of inheriting code as-is. But in this case I actually have access to the original developer and we do have some time for an orderly hand-over. Some background on the piece of code I will be inheriting: It's functioning: There are no known bugs, but as performance requirements keep going up, some optimizations will become necessary in the not too distant future. Undocumented: There is pretty much zero documentation at the method and class level. What the code is supposed to do at a higher level, though, is well-understood, because I have been writing against its API (as a black-box) for years. Only higher-level integration tests: There are only integration tests testing proper interaction with other components via the API (again, black-box). Very low-level, optimized for speed: Because this code is central to an entire system of applications, a lot of it has been optimized several times over the years and is extremely low-level (one part has its own memory manager for certain structs/records). Concurrent and lock-free: While I am very familiar with concurrent and lock-free programming and have actually contributed a few pieces to this code, this adds another layer of complexity. Large codebase: This particular project is more than ten thousand lines of code, so there is no way I will be able to have everything explained to me. Written in Delphi: I'm just going to put this out there, although I don't believe the language to be germane to the question, as I believe this type of problem to be language-agnostic. I was wondering how the time until his departure would best be spent. Here are a couple of ideas: Get everything to build on my machine: Even though everything should be checked into source code control, who hasn't forgotten to check in a file once in a while, so this should probably be the first order of business. More tests: While I would like more class-level unit tests so that when I will be making changes, any bugs I introduce can be caught early on, the code as it is now is not testable (huge classes, long methods, too many mutual dependencies). What to document: I think for starters it would be best to focus documentation on those areas in the code that would otherwise be difficult to understand e.g. because of their low-level/highly optimized nature. I am afraid there are a couple of things in there that might look ugly and in need of refactoring/rewriting, but are actually optimizations that have been out in there for a good reason that I might miss (cf. Joel Spolsky, Things You Should Never Do, Part I) How to document: I think some class diagrams of the architecture and sequence diagrams of critical functions accompanied by some prose would be best. Who to document: I was wondering what would be better, to have him write the documentation or have him explain it to me, so I can write the documentation. I am afraid, that things that are obvious to him but not me would otherwise not be covered properly. Refactoring using pair-programming: This might not be possible to do due to time constraints, but maybe I could refactor some of his code to make it more maintainable while he was still around to provide input on why things are the way they are. Please comment on and add to this. Since there isn't enough time to do all of this, I am particularly interested in how you would prioritize.

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  • Create a Search Filter List in Google Chrome

    - by Asian Angel
    Are you tired of unwanted and/or non-relevant results cluttering up the search results at Bing, Yahoo, and Google? With the Search Filter extension for Chrome you can easily remove the unwanted “chaff” from your search results. Note: The extension only works on Bing, Yahoo, and Google at this time. Before For our example we conducted a search for “anime wallpapers” at Yahoo Singapore, Bing Singapore, and Google. In each set of results we decided to focus on results that would display either a yellow or red warning color from WOT. You can see our targeted result for Yahoo Singapore… The one for Bing Singapore… And the targeted result from Google. Search Filter in Action As soon as you install the extension you should take a quick look at the “Options”. At first the “Filters List Area” will be empty but will not remain so for long as you create your own filter list. The second part may or may not be of interest to you…the ability to opt into the filter service. If you opt in your filter list will be connected to your “Google Account” and will be available on any of your Chrome installs with the extension installed (and set to “Opt In”). Keep in mind that if you choose this option the filter list that you create will be aggregated anonymously and have a GUID number attached to it. After installing the extension we refreshed each of our three search pages…notice the small red circle button beside each search result link. Clicking on the red circle button will cause the entire browser window area to “shade out” temporarily while you decide between adding that website to the filter list or cancelling the action. If you add a website to the filter list that result will immediately disappear from the search results list without refreshing the webpage. Looks like we have another website at the bottom that we could add to the filter list… Click, click, click! After adding one website from each of the three search services you can see that our filter list has gotten off to a nice start. If for some reason you accidentally add a website to the list or change your mind about a website simply click on the red circle button to remove that particular listing. Conclusion If you are looking for an easy way to create a search filter list then this is definitely an extension that is worth taking the time to look at. Links Download the Search Filter extension (Google Chrome Extensions) Visit the Search Filter Hub Website to View Lists of Filtered Sites Similar Articles Productive Geek Tips How to Make Google Chrome Your Default BrowserGeek’s Spam Filter – Updated to Version 0.2Access Wolfram Alpha Search in Google ChromeGain Access to a Search Box in Google ChromeGeek’s Spam Filter – Updated to Version 0.3 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Scan News With NY Times Article Skimmer SpeedyFox Claims to Speed up your Firefox Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats

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  • Why Cornell University Chose Oracle Data Masking

    - by Troy Kitch
    One of the eight Ivy League schools, Cornell University found itself in the unfortunate position of having to inform over 45,000 University community members that their personal information had been breached when a laptop was stolen. To ensure this wouldn’t happen again, Cornell took steps to ensure that data used for non-production purposes is de-identified with Oracle Data Masking. A recent podcast highlights why organizations like Cornell are choosing Oracle Data Masking to irreversibly de-identify production data for use in non-production environments. Organizations often copy production data, that contains sensitive information, into non-production environments so they can test applications and systems using “real world” information. Data in non-production has increasingly become a target of cyber criminals and can be lost or stolen due to weak security controls and unmonitored access. Similar to production environments, data breaches in non-production environments can cost millions of dollars to remediate and cause irreparable harm to reputation and brand. Cornell’s applications and databases help carry out the administrative and academic mission of the university. They are running Oracle PeopleSoft Campus Solutions that include highly sensitive faculty, student, alumni, and prospective student data. This data is supported and accessed by a diverse set of developers and functional staff distributed across the university. Several years ago, Cornell experienced a data breach when an employee’s laptop was stolen.  Centrally stored backup information indicated there was sensitive data on the laptop. With no way of knowing what the criminal intended, the university had to spend significant resources reviewing data, setting up service centers to handle constituent concerns, and provide free credit checks and identity theft protection services—all of which cost money and took time away from other projects. To avoid this issue in the future Cornell came up with several options; one of which was to sanitize the testing and training environments. “The project management team was brought in and they developed a project plan and implementation schedule; part of which was to evaluate competing products in the market-space and figure out which one would work best for us.  In the end we chose Oracle’s solution based on its architecture and its functionality.” – Tony Damiani, Database Administration and Business Intelligence, Cornell University The key goals of the project were to mask the elements that were identifiable as sensitive in a consistent and efficient manner, but still support all the previous activities in the non-production environments. Tony concludes,  “What we saw was a very minimal impact on performance. The masking process added an additional three hours to our refresh window, but it was well worth that time to secure the environment and remove the sensitive data. I think some other key points you can keep in mind here is that there was zero impact on the production environment. Oracle Data Masking works in non-production environments only. Additionally, the risk of exposure has been significantly reduced and the impact to business was minimal.” With Oracle Data Masking organizations like Cornell can: Make application data securely available in non-production environments Prevent application developers and testers from seeing production data Use an extensible template library and policies for data masking automation Gain the benefits of referential integrity so that applications continue to work Listen to the podcast to hear the complete interview.  Learn more about Oracle Data Masking by registering to watch this SANS Institute Webcast and view this short demo.

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  • Few events I&rsquo;m speaking at in early 2013

    - by Mladen Prajdic
    2013 has started great and the SQL community is already brimming with events. At some of these events you can come say hi. I’ll be glad you do! These are the events with dates and locations that I know I’ll be speaking at so far.   February 16th: SQL Saturday #198 - Vancouver, Canada The session I’ll present in Vancouver is SQL Impossible: Restoring/Undeleting a table Yes, you read the title right. No, it's not about the usual "one table per partition" and "restore full backup then copy the data over" methods. No, there are no 3rd party tools involved. Just you and your SQL Server. Yes, it's crazy. No, it's not for production purposes. And yes, that's why it's so much fun. Prepare to dive into the world of data pages, log records, deletes, truncates and backups and how it all works together to get your table back from the endless void. Want to know more? Come and see! This is an advanced level session where we’ll dive into the internals of data pages, transaction log records and page restores.   March 8th-9th: SQL Saturday #194 - Exeter, UK In Exeter I’ll be presenting twice. On the first day I’ll have a full day precon titled: From SQL Traces to Extended Events - The next big switch This pre-con will give you insight into both of the current tracing technologies in SQL Server. The old SQL Trace which has served us well over the past 10 or so years is on its way out because the overhead and details it produces are no longer enough to deal with today's loads. The new Extended Events are a new lightweight tracing mechanism built directly into the SQLOS thus giving us information SQL Trace just couldn't. They were designed and built with performance in mind and it shows. The new Extended Events are a new lightweight tracing mechanism built directly into the SQLOS thus giving us information SQL Trace just couldn't. They were designed and built with performance in mind and it shows. Mastering Extended Events requires learning at least one new skill: XML querying. The second session I’ll have on Saturday titled: SQL Injection from website to SQL Server SQL Injection is still one of the biggest reasons various websites and applications get hacked. The solution as everyone tells us is simple. Use SQL parameters. But is that enough? In this session we'll look at how would an attacker go about using SQL Injection to gain access to your database, see its schema and data, take over the server, upload files and do various other mischief on your domain. This is a fun session that always brings out a few laughs in the audience because they didn’t realize what can be done.   April 23rd-25th: NTK conference - Bled, Slovenia (Slovenian website only) This is a conference with history. This year marks its 18th year running. It’s a relatively large IT conference that focuses on various Microsoft technologies like .Net, Azure, SQL Server, Exchange, Security, etc… The main session’s language is Slovenian but this is slowly changing so it’s becoming more interesting for foreign attendees. This year it’s happening in the beautiful town of Bled in the Alps. The scenery alone is worth the visit, wouldn’t you agree? And this year there are quite a few well known speakers present! Session title isn’t known yet.       May 2nd-4th: SQL Bits XI – Nottingham, UK SQL Bits is the largest SQL Server conference in Europe. It’s a 3 day conference with top speakers and content all dedicated to SQL Server. The session I’ll present here is an hour long version of the precon I’ll give in Exeter. From SQL Traces to Extended Events - The next big switch The session description is the same as for the Exeter precon but we'll focus more on how the Extended Events work with only a brief overview of old SQL Trace architecture.

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  • SQL SERVER – CXPACKET – Parallelism – Advanced Solution – Wait Type – Day 7 of 28

    - by pinaldave
    Earlier we discussed about the what is the common solution to solve the issue with CXPACKET wait time. Today I am going to talk about few of the other suggestions which can help to reduce the CXPACKET wait. If you are going to suggest that I should focus on MAXDOP and COST THRESHOLD – I totally agree. I have covered them in details in yesterday’s blog post. Today we are going to discuss few other way CXPACKET can be reduced. Potential Reasons: If data is heavily skewed, there are chances that query optimizer may estimate the correct amount of the data leading to assign fewer thread to query. This can easily lead to uneven workload on threads and may create CXPAKCET wait. While retrieving the data one of the thread face IO, Memory or CPU bottleneck and have to wait to get those resources to execute its tasks, may create CXPACKET wait as well. Data which is retrieved is on different speed IO Subsystem. (This is not common and hardly possible but there are chances). Higher fragmentations in some area of the table can lead less data per page. This may lead to CXPACKET wait. As I said the reasons here mentioned are not the major cause of the CXPACKET wait but any kind of scenario can create the probable wait time. Best Practices to Reduce CXPACKET wait: Refer earlier article regarding MAXDOP and Cost Threshold. De-fragmentation of Index can help as more data can be obtained per page. (Assuming close to 100 fill-factor) If data is on multiple files which are on multiple similar speed physical drive, the CXPACKET wait may reduce. Keep the statistics updated, as this will give better estimate to query optimizer when assigning threads and dividing the data among available threads. Updating statistics can significantly improve the strength of the query optimizer to render proper execution plan. This may overall affect the parallelism process in positive way. Bad Practice: In one of the recent consultancy project, when I was called in I noticed that one of the ‘experienced’ DBA noticed higher CXPACKET wait and to reduce them, he has increased the worker threads. The reality was increasing worker thread has lead to many other issues. With more number of the threads, more amount of memory was used leading memory pressure. As there were more threads CPU scheduler faced higher ‘Context Switching’ leading further degrading performance. When I explained all these to ‘experienced’ DBA he suggested that now we should reduce the number of threads. Not really! Lower number of the threads may create heavy stalling for parallel queries. I suggest NOT to touch the setting of number of the threads when dealing with CXPACKET wait. Read all the post in the Wait Types and Queue series. Note: The information presented here is from my experience and I no way claim it to be accurate. I suggest reading book on-line for further clarification. All the discussion of Wait Stats over here is generic and it varies by system to system. You are recommended to test this on development server before implementing to production server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: DMV, Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • Review: ComponentOne Studio for Entity Framework

    - by Tim Murphy
    While I have always been a fan of libraries that improve coding efficiency and reduce code redundancy I have mostly been using ones that were in the public domain.  As part of the Geeks With Blogs Influencers program a got my hands on ComponentOne’s Studio for Entity Framework.  Below are my thought after working with the product for several weeks. My coding preference has always been maintainable code that is reusable across an enterprises protfolio.  Because of this my focus in reviewing this product is less on the RAD components and more on its benefits for layered applications using code first Entity Framework. Before we get into the pros and cons here is a summary of the main feature listed for SEF. Unified Data Context Virtual Data Access More Powerful Data Binding Pros The first thing that I found to my liking is the C1DataSource. It basically manages a cache for your Entity Model context.  Under RAD conditions this is setup automatically when you drop the object on a your design surface.  If you are like me and want to abstract you data management into a library it takes a little more work, but it is still acceptable and gains the same benefits. The second feature that I found beneficial is the definition of views with improved sorting and filtering.  Again the ease of use of these features is greater on the RAD side but no capabilities are missing when manipulating object in code. Linq has become my friend over the last couple of years and it was great to see that ComponentOne had ensured that it remained a first class citizen in their design.  When you look into this product yourself I would suggest taking a dive into LiveLinq which allow the joining of different data source types. As I went through discovering the features of this framework I appreciated the number of examples that they supplied for different uses.  Besides showing how to use SEF with WinForms, WPF and Silverlight they also showed how to accomplish tasks both RAD, code only and MVVM approaches. Cons The only area that I would really like to see improvement is in there level of detail in their documentation.  Specifically I would like to have seen some of the supporting code explained, such as what some supporting object did, in the examples instead of having to go to the programmer’s reference. I did find some times where currently existing projects had some trouble determining scope that the RAD controls were allowed, but I expect this is something that is in part end user related. Summary Overall I found the Studio for Entity Framework capable and well thought out.  If you are already using the Entity Framework this product will fit into your environment with little effort in return for greater flexibility and greater robustness in your solutions. Whether the $895 list price for a standard version works for you will depend on your return on investment. Smaller companies with only a small number of projects may not be able to stomach it, you get a full featured product that is supported by a well established company.  The more projects and the more code you have the greater your return on investment will be. Personally I intend to apply this product to some production systems and will probably have some tips and tricks in the future. del.icio.us Tags: ComponentOne,Studio for Entity Framework,Geeks With Blogs,Influencers,Product Reviews

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  • To sample or not to sample...

    - by [email protected]
    Ideally, we would know the exact answer to every question. How many people support presidential candidate A vs. B? How many people suffer from H1N1 in a given state? Does this batch of manufactured widgets have any defective parts? Knowing exact answers is expensive in terms of time and money and, in most cases, is impractical if not impossible. Consider asking every person in a region for their candidate preference, testing every person with flu symptoms for H1N1 (assuming every person reported when they had flu symptoms), or destructively testing widgets to determine if they are "good" (leaving no product to sell). Knowing exact answers, fortunately, isn't necessary or even useful in many situations. Understanding the direction of a trend or statistically significant results may be sufficient to answer the underlying question: who is likely to win the election, have we likely reached a critical threshold for flu, or is this batch of widgets good enough to ship? Statistics help us to answer these questions with a certain degree of confidence. This focuses on how we collect data. In data mining, we focus on the use of data, that is data that has already been collected. In some cases, we may have all the data (all purchases made by all customers), in others the data may have been collected using sampling (voters, their demographics and candidate choice). Building data mining models on all of your data can be expensive in terms of time and hardware resources. Consider a company with 40 million customers. Do we need to mine all 40 million customers to get useful data mining models? The quality of models built on all data may be no better than models built on a relatively small sample. Determining how much is a reasonable amount of data involves experimentation. When starting the model building process on large datasets, it is often more efficient to begin with a small sample, perhaps 1000 - 10,000 cases (records) depending on the algorithm, source data, and hardware. This allows you to see quickly what issues might arise with choice of algorithm, algorithm settings, data quality, and need for further data preparation. Instead of waiting for a model on a large dataset to build only to find that the results don't meet expectations, once you are satisfied with the results on the initial sample, you can  take a larger sample to see if model quality improves, and to get a sense of how the algorithm scales to the particular dataset. If model accuracy or quality continues to improve, consider increasing the sample size. Sampling in data mining is also used to produce a held-aside or test dataset for assessing classification and regression model accuracy. Here, we reserve some of the build data (data that includes known target values) to be used for an honest estimate of model error using data the model has not seen before. This sampling transformation is often called a split because the build data is split into two randomly selected sets, often with 60% of the records being used for model building and 40% for testing. Sampling must be performed with care, as it can adversely affect model quality and usability. Even a truly random sample doesn't guarantee that all values are represented in a given attribute. This is particularly troublesome when the attribute with omitted values is the target. A predictive model that has not seen any examples for a particular target value can never predict that target value! For other attributes, values may consist of a single value (a constant attribute) or all unique values (an identifier attribute), each of which may be excluded during mining. Values from categorical predictor attributes that didn't appear in the training data are not used when testing or scoring datasets. In subsequent posts, we'll talk about three sampling techniques using Oracle Database: simple random sampling without replacement, stratified sampling, and simple random sampling with replacement.

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  • Release Management as Orchestra

    - by ericajanine
    I read an excellent, concise article (http://www.buildmeister.com/articles/software_release_management_best_practices) on the basics of release management practices. In the article, it states "Release Management is often likened to the conductor of an orchestra, with the individual changes to be implemented the various instruments within it." I played in music ensembles for years, so this is especially close to my heart as example. I learned most of my discipline from hours and hours of practice at the hand of a very skilled conductor and leader. I also learned that the true magic in symphonic performance is one where everyone involved is focused on one sound, one goal. In turn, that solid focus creates a sound and experience bigger than just mechanics alone accomplish. In symphony, a conductor's true purpose is to make you, a performer, better so the overall sound and end product is better. The big picture (the performance of the composition) is the end-game, and all musicians in the orchestra know without question their part makes up an important but incomplete piece of that performance. A good conductor works with each section (e.g. group) to ensure their individual pieces are solid. Let's restate: The conductor leads and is responsible for ensuring those pieces are solid. While the performers themselves are doing the work, the conductor is the final authority on when the pieces are ready or not. If not, the conductor initiates the efforts to get them ready or makes the decision to scrap their parts altogether for the sake of an overall performance. Let it sink in, because it's clear--It is not the performer's call if they play their part as agreed, it's the conductor's final call to allow it. In comparison, if a software release manager is a conductor, the only way for that manager to be effective is to drive the overarching process and execution of individual pieces of a software development lifecycle. It does not mean the release manager performs each and every piece, it means the release manager has oversight and influence because the end-game is a successful software enhancin a useable environment. It means the release manager, not the developer or development manager, has the final call if something goes into a software release. Of course, this is not a process of autocracy or dictation of absolute rule, it's cooperative effort. But the release manager must have the final authority to make a decision if something is ready to be added to the bigger piece, the overall symphony of software changes being considered for package and release. It also goes without saying a release manager, like a conductor, must have full autonomy and isolation from other software groups. A conductor is the one on the podium waving a little stick at the each section and cueing them for their parts, not yelling from the back of the room while also playing a tuba and taking direction from the horn section. I have personally seen where release managers are relegated to being considered little more than coordinators, red-tapers to "satisfy" the demands of an audit group without being bothered to actually respect all that a release manager gives a group willing to employ them fully. In this dysfunctional scenario, development managers, project managers, business users, and other stakeholders have been given nearly full clearance to demand and push their agendas forward, causing a tail-wagging-the-dog scenario where an inherent conflict will ensue. Depending on the strength, determination for peace, and willingness to overlook a built-in expectation that is wrong, the release manager here must face the crafted conflict head-on and diffuse it as quickly as possible. Then, the release manager must clearly make a case why a change cannot be released without negative impact to all parties involved. If a political agenda is solely driving a software release, there IS no symphony, there is no "software lifecycle". It's just out-of-tune noise. More importantly, there is no real conductor. Sometimes, just wanting to make a beautiful sound is not enough. If you are a release manager, are you freed up enough to move, to conduct the sections of software creation to ensure a solid release performance is possible? If not, it's time to take stock in what your role actually is and see if that is what you truly want to achieve in your position. If you are, then you can successfully build your career and that of the people in your groups to create truly beautiful software (music) together.

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  • SQL SERVER – Guest Post – Glenn Berry – Wait Type – Day 26 of 28

    - by pinaldave
    Glenn Berry works as a Database Architect at NewsGator Technologies in Denver, CO. He is a SQL Server MVP, and has a whole collection of Microsoft certifications, including MCITP, MCDBA, MCSE, MCSD, MCAD, and MCTS. He is also an Adjunct Faculty member at University College – University of Denver, where he has been teaching since 2000. He is one wonderful blogger and often blogs at here. I am big fan of the Dynamic Management Views (DMV) scripts of Glenn. His script are extremely popular and the reality is that he has inspired me to start this series with his famous DMV which I have mentioned in very first  wait stats blog post (I had forgot to request his permission to re-use the script but when asked later on his whole hearty approved it). Here is is his excellent blog post on this subject of wait stats: Analyzing cumulative wait stats in SQL Server 2005 and above has become a popular and effective technique for diagnosing performance issues and further focusing your troubleshooting and diagnostic  efforts.  Rather than just guessing about what resource(s) that SQL Server is waiting on, you can actually find out by running a relatively simple DMV query. Once you know what resources that SQL Server is spending the most time waiting on, you can run more specific queries that focus on that resource to get a better idea what is causing the problem. I do want to throw out a few caveats about using wait stats as a diagnostic tool. First, they are most useful when your SQL Server instance is experiencing performance problems. If your instance is running well, with no indication of any resource pressure from other sources, then you should not worry that much about what the top wait types are. SQL Server will always be waiting on some resource, but many wait types are quite benign, and can be safely ignored. In spite of this, I quite often see experienced DBAs obsessing over the top wait type, even when their SQL Server instance is running extremely well. Second, I often see DBAs jump to the wrong conclusion based on seeing a particular well-known wait type. A good example is CXPACKET waits. People typically jump to the conclusion that high CXPACKET waits means that they should immediately change their instance-level MADOP setting to 1. This is not always the best solution. You need to consider your workload type, and look carefully for any important “missing” indexes that might be causing the query optimizer to use a parallel plan to compensate for the missing index. In this case, correcting the index problem is usually a better solution than changing MAXDOP, since you are curing the disease rather than just treating the symptom. Finally, you should get in the habit of clearing out your cumulative wait stats with the  DBCC SQLPERF(‘sys.dm_os_wait_stats’, CLEAR); command. This is especially important if you have made an configuration or index changes, or if your workload has changed recently. Otherwise, your cumulative wait stats will be polluted with the old stats from weeks or months ago (since the last time SQL Server was started or the stats were cleared).  If you make a change to your SQL Server instance, or add an index, you should clear out your wait stats, and then wait a while to see what your new top wait stats are. At any rate, enjoy Pinal Dave’s series on Wait Stats. This blog post has been written by Glenn Berry (Twitter | Blog) Read all the post in the Wait Types and Queue series. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, Readers Contribution, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • How can I back up my ubuntu system?

    - by Eloff
    I'm sure there's a lot of questions on here similar to this, and I've been reading them, but I still feel this warrants a new question. I want nightly, incremental backups (full disk images would waste a lot of space - unless compressed somehow.) Preferably rotating or deleting old backups when running out of space or after a fixed number of backups. I want to be able to quickly and painlessly restore my system from these backups. This is my first time running ubuntu as my main development machine and I know from my experience with it as a server and in virtual machines that I regularly manage to make it unbootable or damage it to the point of being unable to rescue it. So how would you recommend I do this? There are so many options out there I really don't know where to start. There seems to be a vocal school of thought that it's sufficient to backup your home directory and the list of installed packages from the package manager. I've already installed lots of things from source, or outside of the package manager (development tools, ides, compilers, graphics drivers, etc.) So at the very least, if I do not back up the operating system itself I need to grab all config files, all program binaries, all created but required files, etc. I'd rather backup too much than too little - an ubuntu install is tiny anyway. Also this drastically reduces the restore time, which would cost me more in my time than the extra storage space. I tried using Deja Dup to backup the root partition, excluding some things like /mnt /media /dev /proc etc. Although many websites assured me you can backup a running linux system this way - that seems to be false as it complained that it could not backup the following files: /boot/System.map-3.0.0-17-generic /boot/System.map-3.2.0-22-generic /boot/vmcoreinfo-3.0.0-17-generic /boot/vmlinuz-3.0.0-17-generic /boot/vmlinuz-3.2.0-22-generic /etc/.pwd.lock /etc/NetworkManager/system-connections/LAN Connection /etc/apparmor.d/cache/lightdm-guest-session /etc/apparmor.d/cache/sbin.dhclient /etc/apparmor.d/cache/usr.bin.evince /etc/apparmor.d/cache/usr.lib.telepathy /etc/apparmor.d/cache/usr.sbin.cupsd /etc/apparmor.d/cache/usr.sbin.tcpdump /etc/apt/trustdb.gpg /etc/at.deny /etc/ati/inst_path_default /etc/ati/inst_path_override /etc/chatscripts /etc/cups/ssl /etc/cups/subscriptions.conf /etc/cups/subscriptions.conf.O /etc/default/cacerts /etc/fuse.conf /etc/group- /etc/gshadow /etc/gshadow- /etc/mtab.fuselock /etc/passwd- /etc/ppp/chap-secrets /etc/ppp/pap-secrets /etc/ppp/peers /etc/security/opasswd /etc/shadow /etc/shadow- /etc/ssl/private /etc/sudoers /etc/sudoers.d/README /etc/ufw/after.rules /etc/ufw/after6.rules /etc/ufw/before.rules /etc/ufw/before6.rules /lib/ufw/user.rules /lib/ufw/user6.rules /lost+found /root /run/crond.reboot /run/cups/certs /run/lightdm /run/lock/whoopsie/lock /run/udisks /var/backups/group.bak /var/backups/gshadow.bak /var/backups/passwd.bak /var/backups/shadow.bak /var/cache/apt/archives/lock /var/cache/cups/job.cache /var/cache/cups/job.cache.O /var/cache/cups/ppds.dat /var/cache/debconf/passwords.dat /var/cache/ldconfig /var/cache/lightdm/dmrc /var/crash/_usr_lib_x86_64-linux-gnu_colord_colord.102.crash /var/lib/apt/lists/lock /var/lib/dpkg/lock /var/lib/dpkg/triggers/Lock /var/lib/lightdm /var/lib/mlocate/mlocate.db /var/lib/polkit-1 /var/lib/sudo /var/lib/urandom/random-seed /var/lib/ureadahead/pack /var/lib/ureadahead/run.pack /var/log/btmp /var/log/installer/casper.log /var/log/installer/debug /var/log/installer/partman /var/log/installer/syslog /var/log/installer/version /var/log/lightdm/lightdm.log /var/log/lightdm/x-0-greeter.log /var/log/lightdm/x-0.log /var/log/speech-dispatcher /var/log/upstart/alsa-restore.log /var/log/upstart/alsa-restore.log.1.gz /var/log/upstart/console-setup.log /var/log/upstart/console-setup.log.1.gz /var/log/upstart/container-detect.log /var/log/upstart/container-detect.log.1.gz /var/log/upstart/hybrid-gfx.log /var/log/upstart/hybrid-gfx.log.1.gz /var/log/upstart/modemmanager.log /var/log/upstart/modemmanager.log.1.gz /var/log/upstart/module-init-tools.log /var/log/upstart/module-init-tools.log.1.gz /var/log/upstart/procps-static-network-up.log /var/log/upstart/procps-static-network-up.log.1.gz /var/log/upstart/procps-virtual-filesystems.log /var/log/upstart/procps-virtual-filesystems.log.1.gz /var/log/upstart/rsyslog.log /var/log/upstart/rsyslog.log.1.gz /var/log/upstart/ureadahead.log /var/log/upstart/ureadahead.log.1.gz /var/spool/anacron/cron.daily /var/spool/anacron/cron.monthly /var/spool/anacron/cron.weekly /var/spool/cron/atjobs /var/spool/cron/atspool /var/spool/cron/crontabs /var/spool/cups

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