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• 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

  - by Tuula Fai

  Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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• Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

  - by emily.chorba(at)oracle.com

  Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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• Tracking click conversions with Google Analytics

  - by Joel

  Is there anyway I can use Google Analytics to track click conversions on a link? For example, if I have a link to www.a.com , is it possible for google to track the number of times that particular link was shown on my page and then track how many times it was really clicked? The problem is that I do not show the link to www.a.com every time the page loads. I am using a random function (server side) to generate a different link everytime. I would like Google Analytics to provide me with the click conversion for each of the links I choose to show the user. Thanks, Joel

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• Dreamweaver CS4 + Php + Mysql - Trucs et Astuces - Part 6

  Pour continuer dans le m?me style, je vous propose une suite au pr?c?dent article. Rechercher tous les enregistrements pour une date. Imprimer le r?sultat en utilisant une feuille de styles pour le m?dia imprimante.

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• AutoVue Success at Siemens Energy!

  - by prasenjit.niyogi(at)oracle.com

  Siemens Improves Review and Collaboration with Visually Enabled Engineering Platform Siemens Energy Incorporated offers products, solutions, and services for the entire energy conversion chain--from power generation and transmission to distribution. The organization primarily serves energy utilities and industrial companies. Siemens faced challenges in the form of: Long design review cycles and potential field service delays that stemmed from users' inability to digitally access, view, and collaborate on design documents for energy-related projects stored in SAP High costs and IT administration complexity that was caused by multiple design visualization tools Learn how the customized integration of Oracle's AutoVue with SAP, thanks to Oracle partner Lifecycle Technology, significantly streamlined design review processes, improved productivity, and eliminated paper-based collaboration for the field service technicians and engineers. Read the complete snapshot here

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• Should I continue reading Frank Luna's Introduction to 3D Game Programming with DirectX 11 book after D3DX and XNA Math Library have been deprecated? [on hold]

  - by milindsrivastava1997

  I recently started learning DirectX 11 (C++) by reading Frank Luna's Introduction to 3D Game Programming with DirectX 11. In that the author uses D3DX and XNA Math Library. Since they have been deprecated should I continue using that book? If yes, should I use the deprecated libraries or should I switch some other libraries? If no, which book should I consult for up-to-date content with no use of deprecated library? Thanks!

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• SQL SERVER – Script to Update a Specific Column in Entire Database

  - by Pinal Dave

  Last week, I have received a very interesting question and I find in email and I really liked the question as I had to play around with SQL Script for a while to come up with the answer he was looking for. Please read the question and I believe that all of us face this kind of situation. “Pinal, In our database we have recently introduced ModifiedDate column in all of the tables. Now onwards any update happens in the row, we are updating current date and time to that field. Now here is the issue, when we added that field we did not update it with a default value because we were not sure when we will go live with the system so we let it be NULL. Now modification to the application went live yesterday and we are now updating this field. Here is where I need your help. We need to update all the tables in our database where we have column created ModifiedDate and now want to update with current datetime. As our system is already live since yesterday there are several thousands of the rows which are already updated with real world value so we do not want to update those values. Essentially, in our entire database where ever there is a ModifiedDate column and if it is NULL we want to update that with current date time?  Do you have a script for it?” Honestly I did not have such a script. This is very specific required but I was able to come up with two different methods how he can use this method. Method 1 : Using INFORMATION_SCHEMA SELECT 'UPDATE ' + T.TABLE_SCHEMA + '.' + T.TABLE_NAME + ' SET ModifiedDate = GETDATE() WHERE ModifiedDate IS NULL;' FROM INFORMATION_SCHEMA.TABLES T INNER JOIN INFORMATION_SCHEMA.COLUMNS C ON T.TABLE_NAME = C.TABLE_NAME AND c.COLUMN_NAME ='ModifiedDate' WHERE T.TABLE_TYPE = 'BASE TABLE' ORDER BY T.TABLE_SCHEMA, T.TABLE_NAME; Method 2: Using DMV SELECT 'UPDATE ' + SCHEMA_NAME(t.schema_id) + '.' + t.name + ' SET ModifiedDate = GETDATE() WHERE ModifiedDate IS NULL;' FROM sys.tables AS t INNER JOIN sys.columns c ON t.OBJECT_ID = c.OBJECT_ID WHERE c.name ='ModifiedDate' ORDER BY SCHEMA_NAME(t.schema_id), t.name; Above scripts will create an UPDATE script which will do the task which is asked. We can pretty much the update script to any other SELECT statement and retrieve any other data as well. Click to Download Scripts Reference: Pinal Dave (http://blog.sqlauthority.com)  Filed under: PostADay, SQL, SQL Authority, SQL Joins, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• The Latest Dish: Black Eyed Peas to Headline at Appreciation Event

  - by Justin Kestelyn

  If you're coming to Oracle Develop Conference to fill up on content, collaboration, and community, be sure to save room for dessert. At the Wednesday evening "Appreciation Event," which is open to Oracle Develop, JavaOne, and Oracle OpenWorld Full Conference attendees, you'll be savoring the music of the world's hottest funk pop band, Black Eyed Peas, plus superstar rock legends Don Henley (of the Eagles) and Steve Miller. Save the date now: When: Wednesday, September 22, 8 p.m.­12 a.m. Where: Treasure Island, San Francisco Get all the details here!

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• SharePoint 2010 Launch

  - by Patrick Olurotimi Ige

  Some great news for sharepoint developers,architect,consultants etc... May 12, 2010 is the official release date for SharePoint 2010 & Office 2010. Also, Microsoft announced their intent to RTM (Release to Manufacturing) for April 2010. read more here

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• convert image to spritesheet of tiles for isometric map?

  - by Paul

  is there a way to convert an isometric image (like the first image) to a spritesheet (like the second image), in order to place each image on the isometric map with the code? The map looks like the first image, but some buildings are bigger than just one tile, so I need several squares (let's say the first image is a building, made of multiple tiles with different colors), and each square is placed with an offset of 64x32. The building is created in Blender and I save the image with the isometric perspective. But I have to split each square from this image in order to have the spritesheet, maybe there is smarter way, or a java software that would make the conversion for me?

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• how to use php, html, css togther in a html template [closed]

  - by pandu

  I work with conversion of a html template in to PHP, normally i code like this <div id="test"> <?php echo "<p>hello world</p>"; ?> </div> <?php for($i=0;$i<=8;$i++){ echo "<ul>"; echo "<li>link1"; echo "<li>link2"; echo "</ul>"; } ?> Suggest an easy way to use html tags in php code, other than using a template system, Also tell me how to use for, foreach loop, if else, along with html,CSS tags

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• Tap into MySQL's Amazing Performance Results with the Performance Tuning Course

  - by Antoinette O'Sullivan

  Want to leverage the high-speed load utilities, distinctive memory caches, full text indexes, and other performance-enhancing mechanisms that MySQL offers to fuel today's critical business systems. The authentic MySQL Performance Tuning course, in 4 days, teaches you to evaluate the MySQL architecture, learn to use the tools, configure the database for performance, tune application and SQL code, tune the server, examine the storage engines, assess the application architecture, and learn general tuning concepts. You can take this course in one the following three ways: Training-on-Demand: Access the streaming video, instructor delivery of this course from your own desk, at your own pace. Book time for hands-on practice when it suits you. Live-Virtual Class: Take this instructor-led class live from your own desk. With 700 events on the schedule you are sure to find a time and date to suit you! In-Class: Travel to a classroom to take this class. A sample of events on the schedule are as follows.  Location  Date  Delivery Language  Hamburg, Germany  22 October 2012  German  Prague, Czech Republic  1 October 2012  Czech  Warsaw, Poland  3 December 2012  Polish  London, England  19 November 2012  English  Rome, Italy  23 October 2012  Italian Lisbon, Portugal  6 November 2012  European Portugese  Aix en Provence, France  4 September 2012   French  Strasbourg, France 16 October 2012   French  Nieuwegein, Netherlands 26 November 2012   Dutch  Madrid, Spain 17 December 2012   Spanish  Mechelen, Belgium  1 October 2012  English  Riga, Latvia  10 December 2012  Latvian  Petaling Jaya, Malaysia  10 September 2012 English   Edmonton, Canada 10 December 2012   English  Vancouver, Canada 10 December 2012   English  Ottawa, Canada 26 November 2012   English  Toronto, Canada 26 November 2012   English  Montreal, Canada 26 November 2012   English  Mexico City, Mexico 10 September 2012   Spanish  Sao Paolo, Brazil 26 November 2012  Brazilian Portugese   Tokyo, Japan 19 November 2012   Japanese  Tokyo, Japan  19 November 2012  Japanese For further information on this class, or to register your interest in additional events, go to the Oracle University Portal: http://oracle.com/education/mysql

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• Commandline Purge in AS11

  - by Dheeraj Kumar

  AS11 - B2B offering consists of numerous features that have been made available via commandline approach. Most of these are supplement to the already available User Interface based approach. One such is purging of runtime data. The commandline purge option enables the users to purge the runtime data, based on various criteria. This is an ANT based command, provides the flexibility to selectively set the criteria to purge the runtime data. Providing the command line option also enables the administrator to purge in bulk, without visiting the B2B UI, which can also be used for automation purpose By default archival is turned on for purge activity. As a pre-requisite, the respective folder needs to be configured in database with the proper permission. When no filename is provided for archived data, the sysdate will be considered for filename. Below are the various options to purge the runtime data Normal 0 Option ANT option   Message state -Dmsgstate   Date range -Dfromdate,  -Dtodate Format : dd/mm/yyyy hh:mm AM/PM Trading partner -Dtp   Direction -Ddirection   Message Type -Dmsgtype   Agreement Name -Dagreement   IdType/ value -Didtype,  -Didvalue   Archive -Darchive True/false By default true Archive file name -Darchivename File name (optional), will be used when archive is set to true. Normal 0 Note: When using -Darchivename the value must be a unique file name. An existing file name used with -Darchivename throws an exception v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 Below are the few of ant commands and various options.   Purge based on date range and message state: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dfromdate="19/12/2009 1:04 AM" -Dtodate="19/12/2009 1:05 AM" -Dmsgstate=MSG_COMPLETE -Darchivename="filename.dmp"  Purge based on direction: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Ddirection="OUTBOUND" Normal 0 Purge based on agreement Name: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dagreement="agreement_name" Normal 0 Purge based on Trading partner Name: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dtp=GlobalChips Normal 0 Purge based on Message State: Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Dmsgstate="MSG_COMPLETE" Normal 0 ant -f ant-b2b-util.xml b2bpurge -Dmode=RT -Ddirection="OUTBOUND" -Dmsgstate="MSG_COMPLETE"

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• What changes were made to a document

  - by Daniel Moth

  Part of my job is writing functional specs. Due to the inevitable iterative and incremental nature of software design/development, these specs need to be updated with additions/deletions/changes over a period of time. When the time comes for a developer to implement features or update their design document (or a tester to test the feature or update their test specs) they need to be doing that against the latest spec. The problem is that if they have reviewed this document already, they need a quick way to find the delta from the last time they reviewed it to see what changes exist and how their existing plans may be affected (instead of having to read the entire document again). Doing that is very easy assuming your Word documents are hosted on SharePoint. 1. Every time you review a document note the SharePoint version and/or date (if it is a printed copy, make sure your printout includes the date in the footer – all my specs do) 2. When you need to see what changed, open the document (make sure you are not using a cached or local offline copy) and on the ribbon go to the "Review" tab and then  click on the "Compare" button. 3. Click on the "Specific Version…" option. In the dialog that pops up pick the last version you reviewed and click the "Compare" button. [TIP for authors: before checkin of your document, always compare against the "Last Version" on the SharePoint so you can add appropriate more complete check in comments] 4. What you see now is that in addition to the document you have open, two other documents just opened up. One is in the background (flashing on your task bar) – close that one as it is the old version. 5. The other document is in the foreground and contains all the changes between the old version and the latest one. Be sure not to make edits to this document, use it only for reading the changes. To find all the changes, on the ribbon under the "Review" tab, click on the "Reviewing Pane" to open the reviewing pane on the left. You can now click on each pink change to see what it is. 6. When you are done reviewing changes close the document and don't save any changes (remember if you want to make edits/additions/comments make them in the original document which is still open). And now I have a URL to point to people that keep asking about this – enjoy  :-) Comments about this post welcome at the original blog.

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• Announcing the New Virtual Briefing Center

  - by Theresa Hickman

  Do you want to hear about real-world customer success stories? Or listen to Oracle Application leaders discuss the value in the latest releases of Oracle Application products? Do you want one place to download up-to-date content, including white papers, podcasts, webcasts and presentations? Did you miss the Virtual Trade Show at the beginning of 2011? If you answered yes to any of these questions, then the Virtual Briefing Center is the place to get up-to-date Oracle product information for Oracle E-Business Suite, PeopleSoft, JD Edwards, Fusion, Siebel and Hyperion across multiple product areas from financials, procurement, supply chain, CRM, Performance Management, and more. Every month we will have "Monthly Spotlights" to showcase new content. The following lists the upcoming live webcasts in July 2011: Weds. July 6, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear about Amway’s upgrade to Oracle E-Business Suite 12.1 and how they stabilized financial modules, especially the month-end close processes. Thurs. July 14, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Hear West Corporation share their PeopleSoft 9.1 upgrade, resulting in improved self-service, more robust reporting capabilities and new workflow and processes. Thurs. July 21, 2011 at 9:00 a.m. PST/12:00 p.m. EST: Learn how MFlex improved their operations, saved manpower and reduced time to close with their upgrade to JD Edwards EnterpriseOne 9.0. Thurs. July 28, 2011 at 9:00 a.m. PST/12:00 p.m. EST: IEEE discusses their upgrade to Siebel 8.1 using open web service architecture for faster SOA enablement allowing them to scale their membership capacity by 250%. If you cannot attend any of the above live events, that's OK because each of the webcasts in this series will be recorded and available on demand. And for you Financials folks who may have missed the webcasts from the Virtual Trade Show earlier this year, you can view them on demand by Visiting the Resource Library: Planning Your Successful Upgrade to Oracle E-Business Suite Financials 12.1. In this session, Bryant and Stratton College talk about their upgrade. Planning Your Successful Upgrade to PeopleSoft Financials 9.1. In this session, the University of Central Florida share their upgrade story. Fusion Financials: The New Standard for Finance. In this session, Terrance Wampler, the VP of Financial Application Strategy discusses the business value of Oracle's next generation financial applications and how customers can take advantage of Fusion Financials alongside their existing investments. What are you waiting for? Register now!

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• Can I use my computer as an A2DP receiver?

  - by Pierre-Yves Gillier

  First, the problem: I'm using a Cowon MP3 player as my main music player with basic earplugs. It offers A2DP & I'd like to have my netbook (running UNE 10.04) act as receiver. Some resources on the web about a2dp, but most are out of date: http://fosswire.com/post/2008/10/better-bluetooth-audio/ http://jprvita.wordpress.com/2009/12/15/1-2-3-4-a2dp-stream/ http://dpillay.wordpress.com/2010/09/27/ubuntu-10-04-a2dp-awesome-headset-music/

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• How to handle lookup data in a C# ASP.Net MVC4 application?

  - by Jim

  I am writing an MVC4 application to track documents we have on file for our clients. I'm using code first, and have created models for my objects (Company, Document, etc...). I am now faced with the topic of document expiration. Business logic dictates certain documents will expire a set number of days past the document date. For example, Document A might expire in 180 days, Document 2 in 365 days, etc... I have a class for my documents as shown below (simplified for this example). What is the best way for me to create a lookup for expiration values? I want to specify documents of type DocumentA expire in 30 days, type DocumentB expire in 75 days, etc... I can think of a few ways to do this: Lookup table in the database I can query New property in my class (DaysValidFor) which has a custom getter that returns different values based on the DocumentType A method that takes in the document type and returns the number of days and I'm sure there are other ways I'm not even thinking of. My main concern is a) not violating any best practices and b) maintainability. Are there any pros/cons I need to be aware of for the above options, or is this a case of "just pick one and run with it"? One last thought, right now the number of days is a value that does not need to be stored anywhere on a per-document basis -- however, it is possible that business logic will change this (i.e., DocumentA's are 30 days expiration by default, but this DocumentA associated with Company XYZ will be 60 days because we like them). In that case, is a property in the Document class the best way to go, seeing as I need to add that field to the DB? namespace Models { // Types of documents to track public enum DocumentType { DocumentA, DocumentB, DocumentC // etc... } // Document model public class Document { public int DocumentID { get; set; } // Foreign key to companies public int CompanyID { get; set; } public DocumentType DocumentType { get; set; } // Helper to translate enum's value to an integer for DB storage [Column("DocumentType")] public int DocumentTypeInt { get { return (int)this.DocumentType; } set { this.DocumentType = (DocumentType)value; } } [DataType(DataType.Date)] [DisplayFormat(DataFormatString = "{0:MM-dd-yyyy}", ApplyFormatInEditMode = true)] public DateTime DocumentDate { get; set; } // Navigation properties public virtual Company Company { get; set; } } }

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• Slow Start For Passbook

  - by David Dorf

  Like many others, I pre-ordered my iPhone 5 then downloaded iOS 6 to my antiquated iPhone 4.  I decided the downgrade in mapping capabilities was worth access to Passbook, Apple's wallet of sorts that holds loyalty cards, tickets, and coupons.  To my disappointment, Passbook didn't work.  When it goes to the iTunes Store, it can't connect.  After a little research, I read that you can change the date on the iPhone to the future (I did March 2013), and then it will connect.  A list of apps that support Passbook are shown, some of which were already on my iPhone and others that required downloading.  Even when I put the date back on "automatic," things continued to work.  Not sure why. Anyway, even once I got into iTunes and made sure I had some of the apps downloaded, it wasn't clear what the next step was (gimme a break, its Friday afternoon).  Every time I opened Passbook, it sent me to the "Apps for Passbook" page on iTunes.  I tried downloading one of the suggested apps that I didn't already have (Walgreens).  The app's icon has a "new" stripe across the icon.  I launched it and it said it had Passbook integration. So I needed to login or signup with the loyalty program.  After figuring out what my username and password already was, it then offered to add the loyalty card to Passbook, which I accepted.  Now when I flip over to Passbook, I can see the loyalty card there.  I guess I need to go into each app to "push" cards into Passbook. People seem to be using it.  Twenty-four hours after iOS 6 was released, Sephora had 20,000 users of Passbook. Starbucks says they'll be integrated to Passbook by the end of the month, and Target is already offering coupons via Passbook.  After a few more retailers get on board, Apple may not need to consider NFC.

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• Eclipse: always keep files updated

  - by AK01

  I keep lots of files/editors open in Eclipse. I also love using git stash and other git commands that essentially change the contents of my open files. Is there an Eclipse feature or plugin that will always keep the contents of my open files up to date and live? Currently if I put focus in an out of sync editor, I get an awkwardly worded dialog that I have to parse carefully every time. I wish it would just keep me synced like Textmate does.

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• Oracle University Nuovi corsi (Week 14)

  - by swalker

  Oracle University ha recentemente rilasciato i seguenti nuovi corsi in inglese: Database Oracle Data Modeling and Relational Database Design (4 days) Fusion Middleware Oracle Directory Services 11g: Administration (5 days) Oracle Unified Directory 11g: Services Deployment Essentials (2 days) Oracle GoldenGate 11g Management Pack: Overview (1 day) Business Intelligence & Datawarehousing Oracle Database 11g: Data Mining Techniques (2 days) Oracle Solaris Oracle Solaris 10 System Administration for HP-UX Administrators (5 days) E-Business Suite R12.x Oracle Time and Labor Fundamentals Per ulteriori informazioni e per conoscere le date dei corsi, contattate il vostro Oracle University team locale. Rimanete in contatto con Oracle University: LinkedIn OracleMix Twitter Facebook Google+

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• Geekswithblogs.net | Congrats to the new and renewed MVPs

  - by Geekswithblogs Administrator

  We just wanted to send a shout out to all those who have entered or have been renewed into the MVP program. I always wondered why they wouldn’t move the April date off of April Fool’s Day cause that would be an interesting email to get on April 1. If you are a GWB blogger and an MVP but your name does not have an MVP logo next to it on the homepage, let us know via support and we will get you added. Related Tags: Geekswithblogs.net, MVP, Microsoft

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• Select comma separated result from via comma separated parameter

  - by Rodney Vinyard

  Select comma separated result from via comma separated parameter PROCEDURE [dbo].[GetCommaSepStringsByCommaSepNumericIds] (@CommaSepNumericIds varchar(max))   AS   BEGIN   /* exec GetCommaSepStringsByCommaSepNumericIds '1xx1, 1xx2, 1xx3' */ DECLARE @returnCommaSepIds varchar(max); with cte as ( select distinct Left(qc.myString, 1) + '-' + substring(qc.myString, 2, 9) + '-' + substring(qc.myString, 11, 7) as myString from q_CoaRequestCompound qc               JOIN               dbo.SplitStringToNumberTable(@CommaSepNumericIds) AS s               ON               qc.q_CoaRequestId = s.ID where SUBSTRING(upper(myString), 1, 1) in('L', '?') ) SELECT @returnCommaSepIds = COALESCE(@returnCommaSepIds + ''',''', '''') + CAST(myString AS varchar(2x)) FROM cte;   set @returnCommaSepIds = @returnCommaSepIds + '''' SELECT @returnCommaSepIds   End   FUNCTION [dbo].[SplitStringToNumberTable] (        @commaSeparatedList varchar(max) ) RETURNS @outTable table (        ID int ) AS BEGIN        DECLARE @parsedItem varchar(10), @Pos int          SET @commaSeparatedList = LTRIM(RTRIM(@commaSeparatedList))+ ','        SET @commaSeparatedList = REPLACE(@commaSeparatedList, ' ', '')        SET @Pos = CHARINDEX(',', @commaSeparatedList, 1)          IF REPLACE(@commaSeparatedList, ',', '') <> ''        BEGIN               WHILE @Pos > 0               BEGIN                      SET @parsedItem = LTRIM(RTRIM(LEFT(@commaSeparatedList, @Pos - 1)))                      IF @parsedItem <> ''                            BEGIN                                   INSERT INTO @outTable(ID)                                   VALUES (CAST(@parsedItem AS int)) --Use Appropriate conversion                            END                            SET @commaSeparatedList = RIGHT(@commaSeparatedList, LEN(@commaSeparatedList) - @Pos)                            SET @Pos = CHARINDEX(',', @commaSeparatedList, 1)               END        END           RETURN END

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• Extending Database-as-a-Service to Provision Databases with Application Data

  - by Nilesh A

  Oracle Enterprise Manager 12c Database as a Service (DBaaS) empowers Self Service/SSA Users to rapidly spawn databases on demand in cloud. The configuration and structure of provisioned databases depends on respective service template selected by Self Service user while requesting for database. In EM12c, the DBaaS Self Service/SSA Administrator has the option of hosting various service templates in service catalog and based on underlying DBCA templates.Many times provisioned databases require production scale data either for UAT, testing or development purpose and managing DBCA templates with data can be unwieldy. So, we need to populate the database using post deployment script option and without any additional work for the SSA Users. The SSA Administrator can automate this task in few easy steps. For details on how to setup DBaaS Self Service Portal refer to the DBaaS CookbookIn this article, I will list steps required to enable EM 12c DBaaS to provision databases with application data in two distinct ways using: 1) Data pump 2) Transportable tablespaces (TTS). The steps listed below are just examples of how to extend EM 12c DBaaS and you can even have your own method plugged in part of post deployment script option. Using Data Pump to populate databases These are the steps to be followed to implement extending DBaaS using Data Pump methodolgy: Production DBA should run data pump export on the production database and make the dump file available to all the servers participating in the database zone [sample shown in Fig.1] -- Full exportexpdp FULL=y DUMPFILE=data_pump_dir:dpfull1%U.dmp, data_pump_dir:dpfull2%U.dmp PARALLEL=4 LOGFILE=data_pump_dir:dpexpfull.log JOB_NAME=dpexpfull Figure-1:  Full export of database using data pump Create a post deployment SQL script [sample shown in Fig. 2] and this script can either be uploaded into the software library by SSA Administrator or made available on a shared location accessible from servers where databases are likely to be provisioned Normal 0 -- Full importdeclare    h1   NUMBER;begin-- Creating the directory object where source database dump is backed up.    execute immediate 'create directory DEST_LOC as''/scratch/nagrawal/OracleHomes/oradata/INITCHNG/datafile''';-- Running import    h1 := dbms_datapump.open (operation => 'IMPORT', job_mode => 'FULL', job_name => 'DB_IMPORT10');    dbms_datapump.set_parallel(handle => h1, degree => 1);    dbms_datapump.add_file(handle => h1, filename => 'IMP_GRIDDB_FULL.LOG', directory => 'DATA_PUMP_DIR', filetype => 3);    dbms_datapump.add_file(handle => h1, filename => 'EXP_GRIDDB_FULL_%U.DMP', directory => 'DEST_LOC', filetype => 1);    dbms_datapump.start_job(handle => h1);    dbms_datapump.detach(handle => h1);end;/ Figure-2: Importing using data pump pl/sql procedures Using DBCA, create a template for the production database – include all the init.ora parameters, tablespaces, datafiles & their sizes SSA Administrator should customize “Create Database Deployment Procedure” and provide DBCA template created in the previous step. In “Additional Configuration Options” step of Customize “Create Database Deployment Procedure” flow, provide the name of the SQL script in the Custom Script section and lock the input (shown in Fig. 3). Continue saving the deployment procedure. Figure-3: Using Custom script option for calling Import SQL Now, an SSA user can login to Self Service Portal and use the flow to provision a database that will also  populate the data using the post deployment step. Using Transportable tablespaces to populate databases Copy of all user/application tablespaces will enable this method of populating databases. These are the required steps to extend DBaaS using transportable tablespaces: Production DBA needs to create a backup of tablespaces. Datafiles may need conversion [such as from Big Endian to Little Endian or vice versa] based on the platform of production and destination where DBaaS created the test database. Here is sample backup script shows how to find out if any conversion is required, describes the steps required to convert datafiles and backup tablespace. SSA Administrator should copy the database (tablespaces) backup datafiles and export dumps to the backup location accessible from the hosts participating in the database zone(s). Create a post deployment SQL script and this script can either be uploaded into the software library by SSA Administrator or made available on a shared location accessible from servers where databases are likely to be provisioned. Here is sample post deployment SQL script using transportable tablespaces. Using DBCA, create a template for the production database – all the init.ora parameters should be included. NOTE: DO NOT choose to bring tablespace data into this template as they will be created SSA Administrator should customize “Create Database Deployment Procedure” and provide DBCA template created in the previous step. In the “Additional Configuration Options” step of the flow, provide the name of the SQL script in the Custom Script section and lock the input. Continue saving the deployment procedure. Now, an SSA user can login to Self Service Portal and use the flow to provision a database that will also populate the data using the post deployment step. More Information: Database-as-a-Service on Exadata Cloud Podcast on Database as a Service using Oracle Enterprise Manager 12c Oracle Enterprise Manager 12c Installation and Administration guide, Cloud Administration guide DBaaS Cookbook Screenwatch: Private Database Cloud: Set Up the Cloud Self-Service Portal Screenwatch: Private Database Cloud: Use the Cloud Self-Service Portal Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• PivotViewer demo for photographers

  - by Marco Russo (SQLBI)

  I have a friend (Sandro Rizzetto) that is also a photographer. A good one, but his job is in IT. For these reasons, after reading some posts of mines, he built a PivotViewer page to navigate its photo database. You can drilldown by category, date, lens, focal, iso, shutter speed and many other parameters. The result is awesome and is visible here . If you are interested in technical details and comments about the meaning of the data, read his blog here (it is in Italian)....(read more)

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• The Kinney And I Boston Thursday May 13

  Im very pleased to announce that Adam Kinney and I will be at a Special Boston Spark event, Mix 2010 Recap.  The evening will feature an hour of Silverlight and Windows Phone, an hour of Blend and IE9 and an hour of informal Q&A. Date: May 13 [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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