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  • Database Trends & Applications column: Database Benchmarking from A to Z

    - by KKline
    Have you heard of the monthly print and web magazine Database Trends & Applications (DBTA)? Did you know I'm the regular columnist covering SQL Server ? For the past six months, I've been writing a series of articles about database benchmarking culminating in the latest article discussing my three favorite database benchmarking tools: the free, open-source HammerDB, the native SQL Server Distributed Replay Utility, and the commercial Benchmark Factory from Dell / Quest Software. Wondering what...(read more)

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  • SQL SERVER – Best Reference – Wait Type – Day 27 of 28

    - by pinaldave
    I have great learning experience to write my article series on Extended Event. This was truly learning experience where I have learned way more than I would have learned otherwise. Besides my blog series there was excellent quality reference available on internet which one can use to learn this subject further. Here is the list of resources (in no particular order): sys.dm_os_wait_stats (Book OnLine) – This is excellent beginning point and official documentations on the wait types description. SQL Server Best Practices Article by Tom Davidson – I think this document goes without saying the BEST reference available on this subject. Performance Tuning with Wait Statistics by Joe Sack – One of the best slide deck available on this subject. It covers many real world scenarios. Wait statistics, or please tell me where it hurts by Paul Randal – Notes from real world from SQL Server Skilled Master Paul Randal. The SQL Server Wait Type Repository… by Bob Ward – A thorough article on wait types and its resolution. A MUST read. Tracking Session and Statement Level Waits by by Jonathan Kehayias – A unique article on the subject where wait stats and extended events are together. Wait Stats Introductory References By Jimmy May – Excellent collection of the reference links. Great Resource On SQL Server Wait Types by Glenn Berry – A perfect DMV to find top wait stats. Performance Blog by Idera – In depth article on top of the wait statistics in community. I have listed all the reference I have found in no particular order. If I have missed any good reference, please leave a comment and I will add the reference in the list. Read all the post in the Wait Types and Queue series. Reference: Pinal Dave (http://blog.SQLAuthority.com) Tracking Session and Statement Level Waits Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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  • Best practices to work on several programming projects simultaneously

    - by Mahbubur R Aaman
    Most of the time I have to work on several projects simultaneously. I want to provide my best output at every project. What practices would be the best for me work on each project with better output? EDIT: It is better to follow http://www.joelonsoftware.com/articles/fog0000000022.html But every companies does not follow JOEL methodologies. In this situation, what should i do? EDIT: I am a lead programmer. I have to lead several projects. Need to solve several programming problems of programmers. In this situation, what should i do?

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  • New Supply Chain, S&OP, & TPM Analyst Reports from Gartner, IDC Now Available

    - by Mike Liebson
    Check out these analyst reports Oracle has recently made available for customers and partners on Oracle.com: Gartner:  MarketScope for Stage 3 Sales and Operations Planning  -  Gartner lead supply chain planning analyst, Tim Payne, discusses the evolving definition of S&OP, the Gartner S&OP maturity model, and recommendations for selecting S&OP technology solutions. Gartner: Vendor Panorama for Trade Promotion Management in Consumer Goods  -  Consumer goods analyst, Dale Hagemeyer, presents an overview of the TPM market, followed by an analysis of vendor offerings. IDC:  Perspective: Oracle OpenWorld 2012 — Supply Chain as a Focus  -  Supply chain analyst, Simon Ellis, discusses supply chain highlights from the October OpenWorld conference. Value Chain Planning highlights include the VCP product roadmap and demand sensing presentations by Electronic Arts (Demantra) and Sony (Demand Signal Repository). For a complete set of analyst reports, visit here.

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  • Practical Performance Monitoring and Tuning Event

    - by Andrew Kelly
      For any of you who may be interested or know of someone in the market for a performance Monitoring and Tuning class I have just the ticket for you. It’s a 3 day event that will be held in Atlanta Ga. on January 25th to the 27th 2011. For those of you that know me or have been to my sessions you realize I like to provide more than just classroom theory and like to teach real world and above all practical methodology when it comes to performance in SQL Server. This class covers all the essentials...(read more)

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  • Please recommend citations for source code documentation standards

    - by Aerik
    I'm trying to convince another group in my company that they need to provide more documentation in their source code (they want to hand off the code to my group) but they're treating it as a "nice to have". In my view, it's a necessity. I've run a source code analysis tool and it's showing about 10% comment lines - but looking at the source code, most of that is coming from entire functions that the author has commented out. Can anyone provide some authoritative citations / references for documentation / comment standards for source code? (In case it matters, we're a C# house, with a little Matlab thrown in).

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  • Microsoft SQL Server High-Availability Videos and Q&A Log

    - by KKline
    You Want Videos? We Got Videos! I always enjoy getting the chance to catch up with author, consultant, and Microsoft Clustering MVP Allan Hirt . Allan and I recently presented two sessions covering an overview of high availability in Microsoft SQL Server and, the following week, a demo of how to implement several different kinds of high availability techniques including database mirroring, transactional replication, and Windows clustering services. You can see videos of these presentations at the...(read more)

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  • links for 2010-03-30

    - by Bob Rhubart
    Antony Reynolds: How is Oracle SOA Suite 11g better than a lawn tractor? SOA author Antony Reynolds describes the correct order for cold-starting an Oracle SOA Suite 11g installation. (tags: otn oracle soasuite soa) Steven Chan: Business Continuity for EBS Using Oracle 11g Physical Standby DB Steven Chan reports shares links to two new documents covering the use of Oracle Data Guard to create physical standby databases for Oracle E-Business Suite environments. (tags: oracle otn ebusinesssuite database) @soatoday: Enterprise Architecture IS Arbitrary "Maybe my opinion is biased because I come from a Software background," says Oracle ACE Director Jordan Braunstein, "but I often think Enterprise Architecture is an Art that is trying to apply a Science." (tags: oracle otn oracleace entarch enterprisearchitecture)

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  • How common are "bandage" fixes?

    - by gablin
    Imagine the following scenario: You've detected that your (or someone else's) program has a bug - a function produces the wrong result when given a particular input. You examine the code and can't find anything wrong: it just seem to bog out when given this input. You can now do one of two things: you either examine the code further until you've found the actual cause; or you slap on a bandage by adding an if statement checking if the input is this particular input - if it is, return the expected value. To me, applying the bandage would be completely unacceptable. If the code is behaving unexpectingly on this input, what other input that you've missed will it react strangely to? It just doesn't seem like a fix at all - you're just shoveling the problem under the rug. As I wouldn't even consider doing this, I'm surprised at how often the professors and books keep reminding us about how applying "bandage" fixes is not a good idea. So this makes me wonder: just how common are these kinds of "fixes"?

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  • Resolve Instructional Webcast Series—New Product Specific Troubleshooting Topics

    - by Oracle_EBS
    For E-Business we have coming up: Title: Resolve—Best Practices for E-Business Suite Patching and Period Close Date: Sep 20, 8AM MT, This one-hour webcast shows you how to use two important E-Business Suite tools. The EBS Period Close Advisor provides best practices for managing a smooth period close. You will also learn how to get EBS patches and patch-related answers quickly with the new EBS Patching Community. Join us. Leverage this opportunity to learn Support Best Practices that help you resolve the issues you face with your Oracle products. Oracle Support experts provide live demonstrations of proactive resources. You will see you how working proactively helps you work more efficiently—from using the right tools to providing the right information on Service requests—you can get answers faster. Register for sessions now Resolve—Troubleshooting Questions? Contact Oracle’s "Get Proactive" team today.

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  • Deleting Team Project in Team Foundation Server 2010

    - by Hosam Kamel
    I’m seeing a lot of people still using some old ways ported from TFS 2008 to delete a team project like TFSDeleteProject utility.   In TFS 2010 the administration tasks are made very easy to help you in a lot of administration stuff, for the deletion point specially you can navigate to the Administration Console then Select Team Project Collection Select the project collection contains the project you want to delete then navigate to Team Projects. Select the project then click Delete, you will have the option to delete any external artifacts and workspace too.   Hope it helps. Originally posted at "Hosam Kamel| Developer & Platform Evangelist"

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  • New TFS Template Available - "Agile Dev in a Waterfall Environment"–GovDev

    - by Hosam Kamel
      Microsoft Team Foundation Server (TFS) 2010 is the collaboration platform at the core of Microsoft’s application lifecycle management solution. In addition to core features like source control, build automation and work-item tracking, TFS enables teams to align projects with industry processes such as Agile, Scrum and CMMi via the use of customable XML Process Templates. Since 2005, TFS has been a welcomed addition to the Microsoft developer tool line-up by Government Agencies of all sizes and missions. However, many government development teams consistently struggle with leveraging an iterative development process all while providing the structure, visibility and status reporting that is required by many Government, waterfall-centric, project methodologies. GovDev is an open source, TFS Process Template that combines the formality of CMMi/Waterfall with the flexibility of Agile/Iterative: The GovDev for TFS Accelerator also implements two new custom reports to support the customized process and provide the real-time visibility across the lifecycle with full traceability and drill down to tasks, tests and code: The TFS Accelerator contains: A custom TFS process template that implements a requirements centric, yet iterative process with extreme traceability throughout the lifecycle. A custom “Requirements Traceability Report” that provides a single view of traceability for the project.   Within the Traceability Report, you can also view live status indicators and “click-through” to the individual assets (even changesets). A custom report that focuses on “Contributions by Team Member” tracking things like “number of check-ins” and “Net lines added”.  Fully integrated documentation on the entire process and features. For a 45min demo of GovDev, visit: https://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032508359&culture=en-us Download it from Codeplex here.     Originally posted at "Hosam Kamel| Developer & Platform Evangelist" http://blogs.msdn.com/hkamel

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  • Fragmented Log files could be slowing down your database

    - by Fatherjack
    Something that is sometimes forgotten by a lot of DBAs is the fact that database log files get fragmented in the same way that you get fragmentation in a data file. The cause is very different but the effect is the same – too much effort reading and writing data. Data files get fragmented as data is changed through normal system activity, INSERTs, UPDATEs and DELETEs cause fragmentation and most experienced DBAs are monitoring their indexes for fragmentation and dealing with it accordingly. However, you don’t hear about so many working on their log files. How can a log file get fragmented? I’m glad you asked. When you create a database there are at least two files created on the disk storage; an mdf for the data and an ldf for the log file (you can also have ndf files for extra data storage but that’s off topic for now). It is wholly possible to have more than one log file but in most cases there is little point in creating more than one as the log file is written to in a ‘wrap-around’ method (more on that later). When a log file is created at the time that a database is created the file is actually sub divided into a number of virtual log files (VLFs). The number and size of these VLFs depends on the size chosen for the log file. VLFs are also created in the space added to a log file when a log file growth event takes place. Do you have your log files set to auto grow? Then you have potentially been introducing many VLFs into your log file. Let’s get to see how many VLFs we have in a brand new database. USE master GO CREATE DATABASE VLF_Test ON ( NAME = VLF_Test, FILENAME = 'C:\Program Files\Microsoft SQL Server\MSSQL10.ROCK_2008\MSSQL\DATA\VLF_Test.mdf', SIZE = 100, MAXSIZE = 500, FILEGROWTH = 50 ) LOG ON ( NAME = VLF_Test_Log, FILENAME = 'C:\Program Files\Microsoft SQL Server\MSSQL10.ROCK_2008\MSSQL\DATA\VLF_Test_log.ldf', SIZE = 5MB, MAXSIZE = 250MB, FILEGROWTH = 5MB ); go USE VLF_Test go DBCC LOGINFO; The results of this are firstly a new database is created with specified files sizes and the the DBCC LOGINFO results are returned to the script editor. The DBCC LOGINFO results have plenty of interesting information in them but lets first note there are 4 rows of information, this relates to the fact that 4 VLFs have been created in the log file. The values in the FileSize column are the sizes of each VLF in bytes, you will see that the last one to be created is slightly larger than the others. So, a 5MB log file has 4 VLFs of roughly 1.25 MB. Lets alter the CREATE DATABASE script to create a log file that’s a bit bigger and see what happens. Alter the code above so that the log file details are replaced by LOG ON ( NAME = VLF_Test_Log, FILENAME = 'C:\Program Files\Microsoft SQL Server\MSSQL10.ROCK_2008\MSSQL\DATA\VLF_Test_log.ldf', SIZE = 1GB, MAXSIZE = 25GB, FILEGROWTH = 1GB ); With a bigger log file specified we get more VLFs What if we make it bigger again? LOG ON ( NAME = VLF_Test_Log, FILENAME = 'C:\Program Files\Microsoft SQL Server\MSSQL10.ROCK_2008\MSSQL\DATA\VLF_Test_log.ldf', SIZE = 5GB, MAXSIZE = 250GB, FILEGROWTH = 5GB ); This time we see more VLFs are created within our log file. We now have our 5GB log file comprised of 16 files of 320MB each. In fact these sizes fall into all the ranges that control the VLF creation criteria – what a coincidence! The rules that are followed when a log file is created or has it’s size increased are pretty basic. If the file growth is lower than 64MB then 4 VLFs are created If the growth is between 64MB and 1GB then 8 VLFs are created If the growth is greater than 1GB then 16 VLFs are created. Now the potential for chaos comes if the default values and settings for log file growth are used. By default a database log file gets a 1MB log file with unlimited growth in steps of 10%. The database we just created is 6 MB, let’s add some data and see what happens. USE vlf_test go -- we need somewhere to put the data so, a table is in order IF OBJECT_ID('A_Table') IS NOT NULL DROP TABLE A_Table go CREATE TABLE A_Table ( Col_A int IDENTITY, Col_B CHAR(8000) ) GO -- Let's check the state of the log file -- 4 VLFs found EXECUTE ('DBCC LOGINFO'); go -- We can go ahead and insert some data and then check the state of the log file again INSERT A_Table (col_b) SELECT TOP 500 REPLICATE('a',2000) FROM sys.columns AS sc, sys.columns AS sc2 GO -- insert 500 rows and we get 22 VLFs EXECUTE ('DBCC LOGINFO'); go -- Let's insert more rows INSERT A_Table (col_b) SELECT TOP 2000 REPLICATE('a',2000) FROM sys.columns AS sc, sys.columns AS sc2 GO 10 -- insert 2000 rows, in 10 batches and we suddenly have 107 VLFs EXECUTE ('DBCC LOGINFO'); Well, that escalated quickly! Our log file is split, internally, into 107 fragments after a few thousand inserts. The same happens with any logged transactions, I just chose to illustrate this with INSERTs. Having too many VLFs can cause performance degradation at times of database start up, log backup and log restore operations so it’s well worth keeping a check on this property. How do we prevent excessive VLF creation? Creating the database with larger files and also with larger growth steps and actively choosing to grow your databases rather than leaving it to the Auto Grow event can make sure that the growths are made with a size that is optimal. How do we resolve a situation of a database with too many VLFs? This process needs to be done when the database is under little or no stress so that you don’t affect system users. The steps are: BACKUP LOG YourDBName TO YourBackupDestinationOfChoice Shrink the log file to its smallest possible size DBCC SHRINKFILE(FileNameOfTLogHere, TRUNCATEONLY) * Re-size the log file to the size you want it to, taking in to account your expected needs for the coming months or year. ALTER DATABASE YourDBName MODIFY FILE ( NAME = FileNameOfTLogHere, SIZE = TheSizeYouWantItToBeIn_MB) * – If you don’t know the file name of your log file then run sp_helpfile while you are connected to the database that you want to work on and you will get the details you need. The resize step can take quite a while This is already detailed far better than I can explain it by Kimberley Tripp in her blog 8-Steps-to-better-Transaction-Log-throughput.aspx. The result of this will be a log file with a VLF count according to the bullet list above. Knowing when VLFs are being created By complete coincidence while I have been writing this blog (it’s been quite some time from it’s inception to going live) Jonathan Kehayias from SQLSkills.com has written a great article on how to track database file growth using Event Notifications and Service Broker. I strongly recommend taking a look at it as this is going to catch any sneaky auto grows that take place and let you know about them right away. Hassle free monitoring of VLFs If you are lucky or wise enough to be using SQL Monitor or another monitoring tool that let’s you write your own custom metrics then you can keep an eye on this very easily. There is a custom metric for VLFs (written by Stuart Ainsworth) already on the site and there are some others there are very useful so take a moment or two to look around while you are there. Resources MSDN – http://msdn.microsoft.com/en-us/library/ms179355(v=sql.105).aspx Kimberly Tripp from SQLSkills.com – http://www.sqlskills.com/BLOGS/KIMBERLY/post/8-Steps-to-better-Transaction-Log-throughput.aspx Thomas LaRock at Simple-Talk.com – http://www.simple-talk.com/sql/database-administration/monitoring-sql-server-virtual-log-file-fragmentation/ Disclosure I am a Friend of Red Gate. This means that I am more than likely to say good things about Red Gate DBA and Developer tools. No matter how awesome I make them sound, take the time to compare them with other products before you contact the Red Gate sales team to make your order.

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  • Getting More Out of UPK

    - by [email protected]
    Are you getting the most out of UPK? Remember the idea of streamlining your content creation efforts? How about the concept of collaboration during development? How are you leveraging the System Process Documents or Test Scripts? Is your training team benefiting from the creation of process documentation? Is UPK linked into the help menu of your application or your even at the browser level (Smart Help)? Many customers underutilize UPK. Some customers just think of UPK as a training creation solution or just for creating documentation. To get the full value of UPK you need to first evaluate how the UPK developer is installed. Single User or Multi User? If you have more than two developers of UPK, then there is a significant benefit from installing UPK in multi user mode. This helps drive collaboration, automatic version control and better facilitation of the workflow and state features with use of customized views for the developers. Has your organization installed Usage Tracking? How are the outputs deployed and for how many applications? If these questions have you thinking about your overall usage of UPK and you see significant improvement by using more of what UPK has to offer, then it could be time for a UPK Health Check. Contact your UPK Sales Consultant to help understand your environment and how to maximize the value of UPK and start getting more out of the product.

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  • Big Data Accelerator

    - by Jean-Pierre Dijcks
    For everyone who does not regularly listen to earnings calls, Oracle's Q4 call was interesting (as it mostly is). One of the announcements in the call was the Big Data Accelerator from Oracle (Seeking Alpha link here - slightly tweaked for correctness shown below):  "The big data accelerator includes some of the standard open source software, HDFS, the file system and a number of other pieces, but also some Oracle components that we think can dramatically speed up the entire map-reduce process. And will be particularly attractive to Java programmers [...]. There are some interesting applications they do, ETL is one. Log processing is another. We're going to have a lot of those features, functions and pre-built applications in our big data accelerator."  Not much else we can say right now, more on this (and Big Data in general) at Openworld!

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  • links for 2010-04-01

    - by Bob Rhubart
    Jason Williamson: Oracle Releases New Mainframe Re-Hosting in Oracle Tuxedo 11g Jason Williamson's update on new features in the latest release of Oracle Tuxedo 11g. (tags: otn oracle entarch) Jeanne Waldman: Using Oracle ADF Data Visualization Tools (DVT) Line Graphs to Display Weather Information Jeanne Waldman illustrates the nuts and bolts of modifications she made to a a simple JDeveloper Fusion application that retrieves weather data. I have a simple JDeveloper Fusion application that retrieves weather data. (tags: oracle otn virtualization jdeveloper ADF) Brian Harrison: Oracle WebCenter Interaction - New Release Overivew, Part 2 Brian Harrison continue his discussion of the next release of Oracle WebCenter Interaction with a look at at a few other new features. (tags: oracle otn enterprise2.0 webcenter)

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  • How to set conditional activation to taskflows?

    - by shantala.sankeshwar(at)oracle.com
    This article describes implementing conditional activation to taskflows.Use Case Description Suppose we have a taskflow dropped as region on a page & this region is enclosed in a popup .By default when the page is loaded the respective region also gets loaded.Hence a region model needs to provide a viewId whenever one is requested.  A consequence of this is the TaskFlowRegionModel always has to initialize its task flow and execute the task flow's default activity in order to determine a viewId, even if the region is not visible on the page.This can lead to unnecessary performance overhead of executing task flow to generate viewIds for regions that are never visible. In order to increase the performance,we need to set the taskflow bindings activation property to 'conditional'.Below described is a simple usecase that shows how exactly we can set the conditional activations to taskflow bindings.Steps:1.Create an ADF Fusion web ApplicationView image 2.Create Business components for Emp tableView image3.Create a view criteria where deptno=:some_bind_variableView image4.Generate EmpViewImpl.java file & write the below code.Then expose this to client interface.    public void filterEmpRecords(Number deptNo){            // Code to filter the deptnos         ensureVariableManager().setVariableValue("some_bind_variable",  deptNo);        this.applyViewCriteria(this.getViewCriteria("EmpViewCriteria"));        this.executeQuery();       }5.Create an ADF Taskflow with page fragements & drop the above method on the taskflow6.Also drop the view activity(showEmp.jsff) .Define control flow case from the above method activity to the view activity.Set the method activity as default activityView image7.Create  main.jspx page & drop the above taskflow as region on this pageView image8.Surround the region with the dialog & surround the dialog with the popup(id is Popup1)9.Drop the commandButton on the above page & insert af:showPopupBehavior inside the commandButton:<af:commandButton text="show popup" id="cb1"><af:showPopupBehavior popupId="::Popup1"/></af:commandButton>10.Now if we execute this main page ,we will notice that the method action gets called even before the popup is launched.We can avoid this this by setting the activation property of the taskflow to conditional11.Goto the bindings of the above main page & select the taskflow binding ,set its activation property to 'conditional' & active property to Boolean value #{Somebean.popupVisible}.By default its value should be false.View image12.We need to set the above Boolean value to true only when the popup is launched.This can be achieved by inserting setPropertyListener inside the popup:<af:setPropertyListener from="true" to="#{Somebean.popupVisible}" type="popupFetch"/>13.Now if we run the page,we will notice that the method action is not called & only when we click on 'show popup' button the method action gets called.

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  • T-4 Templates for ASP.NET Web Form Databound Control Friendly Logical Layers

    - by joycsharp
    I just released an open source project at codeplex, which includes a set of T-4 templates to enable you to build logical layers (i.e. DAL/BLL) with just few clicks! The logical layers implemented here are  based on Entity Framework 4.0, ASP.NET Web Form Data Bound control friendly and fully unit testable. In this open source project you will get Entity Framework 4.0 based T-4 templates for following types of logical layers: Data Access Layer: Entity Framework 4.0 provides excellent ORM data access layer. It also includes support for T-4 templates, as built-in code generation strategy in Visual Studio 2010, where we can customize default structure of data access layer based on Entity Framework. default structure of data access layer has been enhanced to get support for mock testing in Entity Framework 4.0 object model. Business Logic Layer: ASP.NET web form based data bound control friendly business logic layer, which will enable you few clicks to build data bound web applications on top of ASP.NET Web Form and Entity Framework 4.0 quickly with great support of mock testing. Download it to make your web development productive. Enjoy!

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  • Tomorrow: Profit Rides into the DANGER ZONE!!!

    - by Aaron Lazenby
    On May 4 I'll be suiting up with Oracle social media maven Marius Ciortea-- Iceman and Maverick-style--for a flight in the Team Oracle stunt plane. World-renowned pilot Sean Tucker and his team were nice enough to invite us along to participate in aerial photo shoots over Oracle headquarters and the San Francisco bay. I don't think we'll be able to recreate the epic tension generated between Tom Cruise and Val Kilmer in "Top Gun" but we'll do our best to get some good photos, videos, and interviews along the way. Check back on Wednesday for a full report.

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  • El éxito del Customer Experience

    - by Noelia Gomez
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Desde hace más de un año Oracle está apostando por soluciones que supongan un cambio en la gestión de la relación con el cliente, mejorando su experiencia para fidelizarle mientras las empresas ahorran en costes. Por otro lado, son muchas las empresas las que se han dado cuenta de esta necesidad y de que las redes sociales permiten una conexión con el cliente que antes no se había logrado, pudiendo detectar necesidades antes desconocidas. Por todo ello, el pasado 29 de Octubre Contact Center, en colaboración con Oracle, quiso invitar la los especialistas de Customer Experience de las mayores empresas de España en una jornada ejecutiva para descubrir las novedades en este área e intercambiar opiniones con otros expertos. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Fernando Rumbero, Iberia Applications Cluster Leader de Oracle, abrió las ponencias hablando de la “Tercera Revolución”, una presentación que nos abrió la perspectiva de la realidad en la que vivimos, clientes, usuarios y empresas. Por su parte, Victor Lopez, Sales Consulting Director de Oracle, nos condujo en Un recorrido por el mundo del cliente para lograr ofrecer una experiencia que este espera. Después, conocimos casos prácticos de la mano de Albert Valls, especialista en CX, que nos mostró los resultados de algunos de nuestros clientes y como han logrado alcanzar sus objetivos. Tras un breve descanso que dio lugar al networking, escuchamos a la ponencia más esperada de la jornada: ¿Por qué Linkedin tienen 249 millones de usuarios? Francesc Arbiol, Head of Iberia, Linkedin, fue el responsable de responder a esta pregunta, dándonos las claves para ofrecer un servicio de alta calidad y rentable con Oracle RightNow. En el momento para preguntas y respuestas, moderado por Guillermo San Roman, Applications Sales Director de Oracle, los asistentes estuvieron muy activos y fueron muchas las interacciones con los ponentes y entre los propios asistentes. En este espacio se pusieron de manifiesto las preguntas más latentes de este escenario: ¿Estamos preparados para dar respuesta y comprender al cliente de hoy? ¿Cómo dirigir y priorizar las actividades para alcanzar el mejor resultado?Infraestructuras y claves para aprender a liderar la experiencia de cliente. ¿Cómo integrar a todas las áreas de la empresa en el proceso de Customer Experience? Proactividad y multicanalidad: dos principios básicos en el Customer Experience La jornada se cerró con un coctel en el que el prevaleció el intercambio de opiniones y encuentros entre profesionales. Sin duda un evento de los que te hacen irte a casa con miles de ideas en la cabeza. ¿Estuviste en el encuentro? Cuéntanos, ¿qué te pareció? ¿No pudiste asistir? Ponte en contacto con nosotros y nos acercaremos a tu oficina.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • A client wants us to screen work machines for pornography. Is it possible?

    - by Scant Roger
    A long-time client has asked us to help screen their work machines for pornography. They're worried about liability if sensitive materials were found. Their main concerns (for obvious reasons) are video, audio, and image files. If possible, they'd also like to scan text-based documents for inappropriate content. They have a hierarchy of not-for-work content starting with blatantly illegal (I don't have to list details), moving down to obviously offensive, and also including things that may be offensive to some - think lingerie ads, joke cards featuring butt cracks, and anything related to Howie Mandel. My questions are: Is this ethical? I think it is since every employee legally agrees that their work machine belongs to the company and is subject to search. The screenings are not to occur on personal machines brought to work. Is it feasible? I've done a lot of image processing/indexing but this seems like a whole new world of complexity. Any references to successful techniques for discovering porn? Is it appropriate for me to archive the results when something is discovered?

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  • Visual Studio 2008 Solution Setup

    - by Ben Griswold
    In this screencast, Noah and I demonstrate preferred practices around .NET solution setup, naming conventions and version control.  I consider this an introductory video.  If you’ve been around the block, you might want to skip this episode but if you’re a .NET/Visual Studio newbie, it may be worth a look.    YouTube - Visual Studio 2008 Solution Setup   This is one of our first screencasts.  Actually it is the very first.  If you have feedback, I’d love to hear it.

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  • Congratulations 2010 Microsoft MVP, woo hoo 5th time now

    - by ssqa.net
    Well, its April 01st again and a big day for me 2 important events to note (daughter's birthday and MVP renewal notification). After a long travel from London to Hyderabad after speaking at UK AIC 2010 conference, I was able to make it by half day here for my daughter's birthday, phew. Then next one awaiting official confirmation about MVP renewal (April - Mar cycle), woo hooo here is one.... Dear Satya Jayanty, Congratulations! We are pleased to present you with the 2010 Microsoft® MVP Award...(read more)

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  • La nueva version de Enterprise Manager 12c, Release 4!

    - by grantunez-Oracle
    El día 3 de Junio del 2014 se anuncio la nueva versión de Enterprise Manager, y en esta versión hay nuevas funcionalidades que realmente hace que uno se apasione por este producto. Aquí no voy a platicar de todas las nuevas características, pero si de unas cuantas que son las de mas interés para la Base de Datos. Gestión Avanzada de Umbrales (Advanced Threshold Management) Esta funcionalidad  lo que permite es tener una mayor flexibilidad en los umbrales de todos tus objetivos (Targets) Umbrales basados en tiempo: Auto ajusta los umbrales estáticos, basados ??en los cambios de carga de trabajo de tu ambiente de trabajo. Por ejemplo, no son las mismas cargas de trabajo que tiene tu ambiente los fines de semana a comparación en un cierre de mes. Umbrales adaptativos: Umbrales que se calculan automáticamente para alertar si tu objetivo, ya sea una BD o un Exadata  se desvía del comportamiento esperado de su ambiente normal de trabajo. Interfaz para el seguimiento de tus tareas programadas Anteriormente si tenias varias tareas programadas, tenias que entrar a cada uno de tus targets para verificar como iba progresando, ahora en esta nueva versión, existe una nueva interfaz en la que te podrá permitir ver todas las tareas programadas que tienes en tu ambiente, reduciendo el numero de clicks para poder llegar a esta. De igual manera, se introduce la capacidad de poder exportar e importar tus tareas programadas a través de emcli emcli export_jobs  emcli import_jobs   Almacén de AWR (AWR Warehouse) En esta nueva versión se introdujo un almacén de los snapshots de AWR, este almacén o repositorio por default tiene una retención infinita, significando, que nunca va a borrar los snapshots de AWR.  Este repositorio puede ser una BD en  11.2.0.4 + el ultimo PSU o una version mas nueva. Las siguientes caracteristicas de AWR van a encontrarse en este repositorio Pagina de Performance Reporte AWR ASH Analytics Comparar un periodo de ADDM Comparar un un periodo de tiempo  In-Memory Store Central  Enterprise Manager 12.1.0.4 viene listo para la nueva version de la base de datos 12c, en donde vamos a poder ver un heat-map de los objetos que se encuentran en el "memory-store". Aquí, vamos a poder ver la compresión que se efectúa sobre los segmentos "en-memoria". De la misma manera vamos a tener un tutor o advisor, que nos va a poder guiar en nuestro proceso de decisión para ver que segmentos podemos definir en nuestra "in-memory store" . Mas Información Enterprise Manager  Enterprise Manager Cloud Control Documentation

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  • Enterprise 2.0 - Connecting People, Processes & Content

    - by kellsey.ruppel(at)oracle.com
    With recent technological advances, the Internet is changing. When users head to the web, they are no longer just looking for information from a simple text and picture based website. Users want a more interactive experience - they want to participate, to share their views and get the feedback of others. And this is precisely what Web 2.0 technology addresses. Web 2.0 is about web applications that facilitate interactive information sharing, user-centered design and collaboration on the World Wide Web. Web 2.0 technology is everywhere on the Internet and is radically changing the speed and medium in which we interact and communicate. There are thousands of examples in the consumer world of Web 2.0 applications, technologies and solutions at work. You might be familiar with some of them...blogs, wikis (Wikipedia), Twitter, Facebook, LinkedIn - these are all examples of Web 2.0. And these technologies are transforming our world into a real-time, participation-oriented, user-driven, content-centric world. With all of these Web 2.0 solutions it's about the user, the consumer and all the content they are generating. It's a world full of online communities where people share and participate. We're not talking about disseminating information top-down , nor is it a bottom-up fight. Everyone has an equal opportunity to participate and share. The more you participate, the more you share, the more valued you are in the community. The web is not just a collection of documents online. It is the social web.  For the active users in the community, staying connected becomes critically important so they can participate at anytime and from anywhere. And because feedback and interaction are so critical, time is of the essence. When everyone is providing immediate responses, you feel the urge to do the same. Hence everything needs to be done right now, together...and collaboratively. With all the content being generated online by users, there is complete information overload out there. (That's a good thing for Google). But...it's no longer just about search. Sometimes you want the information to just come to you. Recommendations and discovery engines will deliver you more applicable results than a non-contextual search. How many of you have heard about a news headline on Facebook as part of your feed before you read the paper or see it on TV? This is how the new generation of workers live their daily lives...and as they enter the workforce, these trends and technologies are showing up in the enterprise too. A lot of the Web 2.0 technologies and solutions in the consumer world are geared for just that....consumers. But the core concepts that put them into the Web 2.0 category can be applied to the enterprise as well. And that is what we mean when we talk about Enterprise 2.0. Enterprise 2.0 is the use of Web 2.0 tools and technologies in the workplace.  It provides a modern user experience by connecting the people, content and business processes inside and outside the enterprise. Enterprise 2.0 empowers users to collaborate more effectively, find and share information in the proper content and improves the overall business processes which they participate in. As we head into 2011, is your organization using Enterprise 2.0 capabilities to the fullest? Are you connecting your people, processes and content together to provide a modern user experience?

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