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  • SOA PARTNER COMMUNITY NEWSLETTER JULY 2012

    - by mseika
    SOA PARTNER COMMUNITY NEWSLETTER JULY 2012 Dear SOA partner community member To provide our community members the best of our knowledge, we want your feedback on our SOA Partner community. Thus we are organizing SOA Partner Community Survey 2012. We request you to participate in the survey and give your valuable feedback on various areas of marketing, sales and education. To continue our successful BPM Suite, Oracle is launching together with you Process Accelerators initiative. It’s your opportunity to co-develop and market predefined processes. Oracle Fusion Applications Design Patterns are a great tool to develop your SOA or BPM solution or process accelerators. To promote your SOA & BPM Specialization we continue to offer several benefits. This month we would like to highlight our Specialization Plaques - make sure you request one for your office! Our Fusion Middleware Summer Camps are booked out, if could not get a seat you can attend the SOA & BPM track @ Virtual Developer Day: Oracle Fusion Development Oracle demo systems offer´s two new demos: Business Driven Development based on BPM Suite & SOA Lifecycle Management. Jürgen KressOracle SOA & BPM Partner Adoption EMEA NEW CONTENT Community SurveyProcess Accelerators KitPlaques SOA & BPM SpecializedSOA & BPM at Virtual Developer Day News from our Partners & CommunityOverview of SOA Diagnostics in 11.1.1.6 Business driven development(BDD) demo now available! SOA Lifecycle Management Oracle Fusion applications design patterns Updated material by Oracle Connect and Network SOA Blogs SOA on Facebook SOA on LinkedIn SOA on Twitter Mix SOA Forum COMMUNITY SURVEY Like every year we would like to get your feedback in our SOA Partner Community Survey 2012. Make sure that You attend to further develop our community and support our planning! It is key for us to get your feedback to prepare for the next fiscal year. Back to top PROCESS ACCELERATORS KIT Oracle is very interested to co-develop and market with you, our partners, pre-defined processes for BPM Suite.I am very happy to announce a new program called “Oracle BPM Partner Solution Catalog”. This program will provide a one-stop shop for our customers looking for Oracle BPM partner solutions available in the market today.The Oracle BPM Solution Catalog will be hosted on our very popular Oracle Technology Network (OTN). To give you an idea of the scale of customer visibility, OTN today receives over 1Million hits per day from our business and developer community. We would like to invite you to list your Oracle BPM 11g solutions available today.In order to participate in this program, you need to do the following: Fill in the attached slide templates - #3 and #4 for each Oracle BPM 11g solution you would like to list on OTN.Please add links to whitepapers , videos, references to the specific solution in the template slide. We recommend that you create a landing page on your website for these linked artifacts and just point to the same from within the PowerPoint template. This will give you the flexibility to update the information as frequently as needed. If you have the particular solution in production or a reference available, please list them as well. Send the PowerPoint template slides (1 set of slides for each Oracle BPM solution) to [email protected]. In addition to having the opportunity to list your solutions on OTN for Oracle customers, you will have the chance to advertise your new wins/implementations/solutions in an Oracle Sponsored PM Webinar held every quarter. This program is targeted to go live by the end of summer 2012. At this point, we are targeting a soft launch in July end 2012 so send on your BPM solutions information as soon as possible. We would love to have your solution(s) listed in the “Oracle BPM Partner Solution Catalog” at the time of the launch. This will be a live repository so you can keep adding more solutions as they become available. If you have any questions, please feel free to contact us [email protected], Product Strategy Director, Oracle BPM , Phone +1 650.506.5486.Thank you and look forward to hearing from you. Oracle BPM team Process Accelerators Overview.pdf ProcessAcceleratorsDataSheet.pdf Demos draUPK.zip & trmUPK.zip BPM Solution repository slides.ppt Additional BPM material BPM Process Development Lifecycle Document that describes recommended approach to collaborative process modeling across business and IT tools ADF 11g PS5 Application with Customized BPM Worklist Task Flow (MDS Seeded Customization) by Andrejus Baranovskis BPMN process editor problems in 11.1.1.6 by Mark Nelson BPM – Disable DBMS job to refresh B2B Materialized View by Mark Nelson For the complete kit please visit the BPM folder at our SOA Community Workspace (SOA Community membership required). For the complete presentation please visit our SOA Community Workspace (SOA Community membership required). Information is Oracle and Partner confidential! Back to top PLAQUES SOA & BPM SPECIALIZED We continue to offer you a nice SOA & BPM Specialization plaque with your logo to proof your success. If you are a SOA or BPM Specialized partner and would like to request the plaque please send Brigitte an e-mail with the following information: Partner Name Partner logo (preferred eps file) Partner Status gold or platinum Your shipping address Your Specialization: SOA or BPM We recommend to mount the plaque at your office reception in addition you can use the SOA Specialization logos at your website download Logo: Gold & Platinum or the BPM logos Gold & Platinum Back to top SOA & BPM AT VIRTUAL DEVELOPER DAY Register now for this FREE hands-on online workshop Get up to date and learn everything you wanted to know about Oracle ADF & Fusion Development plus live Q&A chats with Oracle technical staffOracle Application Development Framework (ADF) is the standards based, strategic framework for Oracle Fusion Applications and Oracle Fusion Middleware. Oracle ADF’s integration with the Oracle SOA Suite, Oracle WebCenter and Oracle BI creates a complete productive development platform for your custom applications.Join us at this FREE virtual event and learn the latest in Fusion Development including: Is Oracle ADF development faster and simpler than Forms, Apex or .Net? Mobile Application Development with ADF Mobile Oracle ADF development with Eclipse Oracle WebCenter Portal and ADF Development Application Lifecycle Management with ADF Building Process Centric Applications with ADF and BPM Oracle Business Intelligence and ADF Integration Live Q&A chats with Oracle technical staff Developer lead, manager or architect - this event has something for everyone. Don’t miss this opportunity.Tuesday, July 10, 2012. 9:00 a.m. PT -1:00 p.m. PT 11:00 a.m. CT - 3:00 p.m. CT 12:00 p.m. ET - 4:00 p.m. ET 1:00 p.m. BRT - 5:00 p.m. BRT Register online now! for this FREE event. Agenda: 09:00 am Opening 09:30 am Keynote: Oracle Fusion Development Track1Introduction to Fusion Development Track2What's New in Fusion Development Track3Fusion Development in the Enterprise 10:00 am Is Oracle ADF Development Faster and Simpler than Oracle Forms, APEX or .Net? Mobile Application Development with ADF Mobile Oracle WebCenter Portal and ADF Development 11:00 am Rich Web UI made simple - an ADF Faces Overview Oracle Enterprise Pack for Eclipse - ADF Development Building Process Centric Applications with ADF and BPM 12:00 noon Next Generation Controller for JSF Application Lifecycle Management for ADF Oracle Business Intelligence and ADF Integration *Hands On Lab – WebCenter and ADF Lab w/ JDeveloper - Lab materials will be provided ahead of the event to give you ample time to work through the lab and increase the productivity of the live chat sessions the day of the event. Sessions abstractsRegister online now! for this FREE event Read more on Community Events and post your comment here. Back to top NEWS FROM OUR PARTNERS AND COMMUNITY Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity JDeveloper & ADF?Troubleshooting BPMN process editor problems in 11.1.1.6http://dlvr.it/1p0FfS SOA Community?SOA & BPM @ Virtual Developer Day: Oracle Fusion Development - July 10th 2012https://soacommunity.wordpress.com/2012/07/02/soa-bpm-virtual-developer-day- oracle-fusion-developmentjuly-10th-2012/#soacommunity #soa #bom #education orclateamsoa ?A-Team Blog #ateam: BAM design pointers - In working recently with a large Oracle customer on SOA and BAM, I discove.http://ow.ly/1kYqES SOA CommunitySOA Community Newsletter June 2012http://wp.me/p10C8u-qw SOA CommunityBPMN process editor problems in 11.1.1.6 by Mark Nelsonhttp://redstack.wordpress.com/2012/06/27/ bpmn-process-editor-problems-in-11-1-1-6 #soacommunity #bpm OTNArchBeat ?SOA Learning Library: free short, topic-focused training on Oracle SOA & BPM products | @SOACommunity http://pub.vitrue.com/NE1G Andrejus Baranovskis ?ADF 11g PS5 Application with Customized BPM Worklist Task Flow (MDS Seeded Customization)http://fb.me/1coX4r1X1 SOA CommunitySOA Learning Library provides a comprehensive curriculum for the SOA and BPM product suites https://soacommunity.wordpress.com/2012/06/27/soa-learning-library #soacommunity #soa #bpm OTNArchBeat ?A Universal JMX Client for Weblogic - Part 1: Monitoring BPEL Thread Pools in SOA 11g | Stefan Koserhttp://pub.vitrue.com/mQVZ OTNArchBeat ?BPM - Disable DBMS job to refresh B2B Materialized View | Mark Nelson http://pub.vitrue.com/3PR0Oracle SOA ?Learn how Choice Hotels Implements Innovative Google Maps Solution with #OracleSOA http://bit.ly/MTwIJ3 SOA Communitytop Tweets SOA Partner Community - June 2012 Send your tweets @soacommunity #soacommunity https://soacommunity.wordpress.com/2012/06/25/top-tweets-soa-partner-community-june-2012 Torsten Winterberg#OPITZ is pushing Oracle commitment to the next level: New Specializations done: ADF, BPM, WLS, Exadatahttp://bit.ly/KX1WVS ServiceTechSymposium ?Only 8 more days left until Super Early Bird Registration Discount expires! http://www.servicetechsymposium.com OracleBlogsSOA Management in 3 minutes - Video explainerhttp://ow.ly/1kN5pn SOA Community ?SOA, Cloud & Service Technology Symposium 2012 London - Enter Promo Code: Djmxz370https://soacommunity.wordpress.com/2012/06/22/soa-cloud-service-technology-symposium-2012-london #soasymposium #soacommunity #soa Heidi BuelowGreat course! w David Read RT @soacommunity: product management ADF for BPM training 5 seats left https://soacommunity.wordpress.com/2012/06/12/fusion-middleware-summer-campsadvanced-partner-trainings/ #bpm #soacommunity SOA Community ?product management ADF for BPM training 5 seats lefthttps://soacommunity.wordpress.com/2012/06/12/fusion-middleware-summer-campsadvanced-partner-trainings/ #bpm #soacommunity OTNArchBeat ?Oacle Fusion Applications Design Patterns Now Available For Developers | Ultan O'Broinhttp://pub.vitrue.com/UEiF OTNArchBeat ?SOA, Cloud & Service Technology Symposium 2012London - Special Oracle Discounthttp://pub.vitrue.com/8E0J SOA CommunityBecome a facebook fan of soacommunity http://www.facebook.com/soacommunity #soacommunity SOA Community ?SOA Suite HealthCare Integration Architecture https://blogs.oracle.com/SOAForHealthcare/entry/soa_suite_healthcare_integration_architecture #soacommunity #soa Andrejus Baranovskis ?Running Pre-built Virtual Machine for SOA Suite and BPM Suite 11g PS5 on Mac OS X Snow Leopard (10.6http://fb.me/vB8nO0Vg OracleBlogsPrinciples of Service-Oriented Architecture by Douwe P. van den Bos http://ow.ly/1kIcOP OTNArchBeatOracle Public Cloud Architecture | @TylerJewell http://ow.ly/bHAcL The SOA Network ?Business Process Management, Service-Oriented Architecture, and Web 2.0: Business Transformation or.http://bit.ly/LBgREL #ITNews #SOA OracleBlogs ?Oracle SOA Foundation Practitioner Certificationhttp://ow.ly/1kGYYg Frank Nimphius ?Learn Advanced ADF. ORACLE Fusion Middleware Summer Camps in Lisbon - July 9th - 13thhttp://bit.ly/KGCl3i SOA CommunityTransform Your Application Integration with Best Practices from Oracle Customershttps://blogs.oracle.com/SOA/entry/transform_your_application_integration_with #soacommunity #soa #bpm Simone GeibWhat you always wanted to know about #oraclesoa diagnostics: Shawn Bailey, Overview of SOA Diagnostics in 11.1.1.6,http://ow.ly/bxK0M Oracle SOA ?Save the date: Jun 21 10AM, SOA & BPM Customer Insight Series. Hear how Choice Hotels went from legacy to #oraclesoa http://bit.ly/LsNDGl OTNArchBeat ?New VirtualBox images for Oracle SOA Suite & Oracle BPM Suite 11.1.1.6.0http://ow.ly/bwDAl OracleBlogs ?Process development lifecycle in Oracle BPM 11g http://ow.ly/1ktesY Daniel AmadeiNew post: Oracle BPEL 11g Message Delivery & Recovery.http://amadei.com.br/blog/index.php /oracle-bpel-11g-message-delivery SOA Community ?Sending out the June edition of the #soacommunity newsletter - read it or become a member http://www.oracle.com/goto/emea/soa!#soa #bpm Arun Pareek ?For the past six months Ahmed Aboulnaga and me have been working on Oracle SOA Suite 11g Administrator's Handbook.http://lnkd.in/CAvpUQ SOA CommunitySun shine all day no clouds - solar eclipse is over... #sunshine #cloud http://www.infoq.com/presentations/Swarm-Computing Michel SchildmeijerWatch my blog Oracle Service Bus 11g: listing projects and services with WLST - part 1 http://lnkd.in/B7f3GQ @TITAN_GS @wlscommunity OTNArchBeatBook Review: Oracle Application Integration Architecture (AIA) Foundation Pack 11gR1: Essentials | Rajesh Rahejahttp://ow.ly/bn2cc OTNArchBeat ?Driving from Business Architecture to Business Process Services | @vghariharan http://ow.ly/bn5UB OTNArchBeat ?SOA Analysis within the Department of Defense Architecture Framework (DoDAF) 2.0 - Part II | Dawit Lessanu http://ow.ly/bn6sX Simone Geib ?Contact me directly for ideas how to improvehttp://bit.ly/advancedsoasuite and additional posts, presentations, white papers, ... #soasuite Simone Geib ?#soasuite advanced OTN page has become too cluttered. Broke it into separate pages to start with. http://bit.ly/advancedsoasuite OracleBlogs ?June Webcast: SOA Gateway Implementation and Troubleshooting (2 sessions) http://ow.ly/1kbRFA ServiceTechSymposium ?New session just posted to calendar: "NoSQL for Data Services, Data Virtualization & Big Data" by Guido Schmutz, Trivadis AG ://ow.ly/bjjOeDebra Lilley ?looks good - real proof people are using the apps ! RT @fteter: Very cool Fusion Applications Help site: http://bit.ly/L3nvOR #FusionApps demed ?rapid proliferation of cloud computing will drive convergence of SOA and cloud paradigms" http://ovum.com/2012/05/18/soa-paves-the-way-for-cloud/ SOA CommunityMiddleware Oracle Excellence Awards 2012-HAPPY NEW YEAR! https://soacommunity.wordpress.com/2012/05/31/middleware-oracle-excellence-awards-2012happy-new-year/ #soacommunity #opn #opnaward #specialization #oracle SOA CommunityHappy New Year #soacommunity thanks for the business! Time for a drink http://pic.twitter.com/zkK08KWB OTNArchBeat ?Who should ‘own’ the Enterprise Architecture? | Michael Glas http://bit.ly/K0ge0Q SOA Communitytop Tweets SOA Partner Community &ndash; May 2012 http://wp.me/p10C8u-pP ServiceTechSymposiumNew session just posted to Symposium calendar: "Elastic SOA in the Cloud" by Steve Millidge, C2B2 Consulting http://www.servicetechsymposium.com/agenda2012.php #elastic_soa_in_the_cloud orclateamsoa ?A-Team Blog #ateam: How to Set JVM Parameters in Oracle SOA 11Ghttp://ow.ly/1k2cnl ServiceTechSymposium ?New session just posted to Symposium calendar: "SOA Governance at EDP: A Global Energy Company" by Manuel Rosa, Linkhttp://www.servicetechsymposium.com/agenda2012.php#soa_governance_at_edp SOA Community ?VirtualBox image SOA Suite & BPM Suite 11.1.1.6.0&ndash;Your feedback?http://wp.me/p10C8u-qh Oracle MiddlewareSave the date: Jun 21 10AM, SOA & BPM Customer Insight Series. Hear how Choice Hotels went from legacy to#oraclesoa http://bit.ly/LU1y5N OTNArchBeat ?Goodbye, Silos. Hello SOA. | @stephanieoverbyhttp://pub.vitrue.com/NJJO SOA CommunityBPM Standard Edition - to start your BPM project http://wp.me/p10C8u-qj Please feel free to send us your news! And add your blog to our SOA blog wiki. Back to top OVERVIEW OF SOA DIAGNOSTICS IN 11.1.1.6 What tools are available for diagnosing SOA Suite issues? There are a variety of tools available to help you and Support diagnose SOA Suite issues in 11g but it can be confusing as to which tool is appropriate for a particular situation and what their relationships are. This blog post will introduce the various tools and attempt to clarify what each is for and how they are related. Let's first list the tools we'll be addressing: RDA: Remote Diagnostic Agent DFW: Diagnostic Framework Selective Tracing DMS: Dynamic Monitoring Service ODL: Oracle Diagnostic Logging ADR: Automatic Diagnostics Repository ADRCI: Automatic Diagnostics Repository Command Interpreter WLDF: WebLogic Diagnostic Framework This overview is not mean to be a comprehensive guide on using all of these tools, however, extensive reference materials are included that will provide many more details on their execution. Another point to note is that all of these tools are applicable for Fusion Middleware as a whole but specific products may or may not have implemented features to leverage them. A couple of the tools have a WebLogic Scripting Tool or 'WLST' interface. WLST is a command interface for executing pre-built functions and custom scripts against a domain. A detailed WLST tutorial is beyond the scope of this post but you can find general information here. There are more specific resources in the below sections.In this post when we refer to 'Enterprise Manager' or 'EM' we are referring to Enterprise Manager Fusion Middleware Control. read the full blog post here. Read more on Oracle and post your comment here. Back to top BUSINESS DRIVEN DEVELOPMENT (BDD) DEMO NOW AVAILABLE! For access to the Oracle demo systems please visit OPN and talk to your Partner Expert DSS is pleased to announce the availability of the demo “Business Driven Development“. This innovative demonstration uses a case-study approach to show business users how they can easily streamline their Business Processes - delivering greater efficiency, agility, visibility and collaboration with Oracle BPM and WebCenter. The BDD demonstration uses a case study-based approach to highlight a business problem at a fictional company, Avitek Corporation, and uses Oracle BPM and Oracle WebCenter to solve the business problem. This holistic approach has specifically been used to appeal to a non-technical business analyst user. This demo is NOT focused on product features, but aims to guide users through a complete BPM lifecycle. The scenario is based on improving a simple order process (scenario details are in the demo script). Avitek Corporation is sufferinng from a manual email-driven ordering process. Sales reps don’t know where the customer orders are stuck (no visibility) and finance users are unable to manually approve every order (no automation). There are several areas where this process can be improved with Business Process Management technology. This demo shows how improving following areas will ignificantly help resolve the business problems Avitek Corporation is facing. Areas for improvement include: Utilizing BPM for process management, rather than an unregulated, email-based process. Utilizing automated services, rather than requiring a human to key into a system. For example, Finance checking the customer’s credit rating is something that could be automated. Centralizing business rules that can be integrated into a business process, rather than requiring a human to process them. For example, Finance must determine when orders can be automatically approved. Provide insight and visibility into the process. For example, Sales Rep needs to know the status of their customer’s orders. The BDD Demo uses the following products. Oracle BPM Suite 11g PS4FP Oracle WebCenter 11g PS4FP (for Process Spaces) Oracle Business Activity Monitoring 11g Oracle Database 11g Back to top SOA LIFECYCLE MANAGEMENT For access to the Oracle demo systems please visit OPN and talk to your Partner Expert We are pleased to announce the availability of the SOA Management demo that showcases some of the key provisioning and lifecycle management capabilities of SOA Management Pack Enterprise Edition (EE). This demo specifically focuses on some of the lifecycle management solutions for Oracle SOA Suite and Oracle Service Bus (OSB). Demo Highlights The demo showcases the following capabilities. Provisioning of SOA Composites Provisioning of OSB Projects Provision SOA and OSB artifacts in a future maintenance window Back to top ORACLE FUSION APPLICATIONS DESIGN PATTERNS The Oracle Fusion Applications user experience design patterns are published! These new, reusable usability solutions and best-practices, which will join the Oracle dashboard patterns and guidelines that are already available online, are used by Oracle to artfully bring to life a new standard in the user experience, or UX, of enterprise applications. Now, the Oracle applications development community can benefit from the science behind the Oracle Fusion Applications user experience, too. These Oracle Fusion Applications UX Design Patterns, or blueprints, enable Oracle applications developers and system implementers everywhere to leverage professional usability insight when: tailoring an Oracle Fusion application, creating coexistence solutions that existing users will be delighted with, thus enabling graceful user transitions to Oracle Fusion Applications down the road, or designing exciting, new, highly usable applications in the cloud or on-premise. Based on the Oracle Application Development Framework (ADF) components, the Oracle Fusion Applications patterns and guidelines are proven with real users and in the Applications UX usability labs, so you can get right to work coding productivity-enhancing designs that provide an advantage for your entire business. What’s the best way to get started? We’ve made that easy, too. The Design Filter Tool (DeFT) selects the best pattern for your user type and task. Simply adapt your selection for your own task flow and content, and you’re on your way to a really great applications user experience. More Oracle applications design patterns and training are coming your way in the future. To provide feedback on the sets that are currently available, let me know in the comments! Read more on Fusionapps and post your comment here. Back to top UPDATED ORACLE MATERIAL Integrated SOA Gateway Documentation - Implementation Guide | Developer’s Guide Webcast Series: Oracle’s SOA and Oracle Business Process Management Solutions (Choice Hotels, Eaton, Farmers Insurance) BAM design pointers By Kavitha Srinivasan Seeking Oracle Fusion Middleware Go Live StoriesOracle Fusion Middleware product management is looking for recent go live stories to share with the Oracle sales team, sales consulting, product management and other internal groups. Customer contact details may remain anonymous. Your successful implementation will be featured in a quarterly report. The chance to present on an internal webcast is also available. Contact Maria Forney ([email protected]) if you have a noteworthy implementation success story. This is a good opportunity for partners interested in showcasing Oracle Fusion Middleware implementations, and gaining more exposure within Oracle. Performance tuning resources. All in one: docs, blogs, WPs, ppts: http://bit.ly/soa_resources Back to top HAVE YOU MISSED OUR LAST SOA PARTNER COMMUNITY WEBCASTS? UPK Webcast Business Driven Application Management & BPM11g & Application Grid & GoldenGate & Fusion Middleware Pricing & OC4J to WebLogic & Next Generation SOA & Fusion Middleware in Utility & Fusion Middleware in Communications & Fusion Middleware in Public Services & Fusion Middleware in Financial Services Please check your local OPN trainings calendar for additional training dates and locations. Back to top SOA PARTNER COMMUNITY CALENDAR On-Demand Trainings Event Name Language Type SOA Virtual Developers Day English Tech In-Class Trainings Date Event name Location / Country Contact person Type 09-13.07.2012 BPM Suite 11g advanced training by David Read Lisbon, Portugal Jürgen Kress Tech 09-13.07.2012 ADF 11g advanced training by Grant Ronald and Frank Nimphius Lisbon, Portugal Jürgen Kress Tech 09-13.07.2012 WebCenter Portal advanced training by Stefan Krantz and Angelo Santagata Lisbon, Portugal Jürgen Kress Tech 10.07.2012 Fusion Middleware Virtual Developer Day Online OTN Tech 10- 12.07.2012 WebLogic 12c training by Cosmin Tudor Lisbon, Portugal Jürgen Kress Tech 16-18.07.2012 SOA Suite 11g advanced training by Niall Commiskey Munich, Germany Jürgen Kress Tech 16-18.07.2012 ADF for BPM Suite 11g advanced training by David Read Munich, Germany Jürgen Kress Tech 16-18.07.2012 WebCenter Sites 11g advanced training by Product Management Munich, Germany Jürgen Kress Tech 17-20.07.2012 Oracle BPM 11g Implementation Bootcamp Live Virtual Class Oracle University Tech 23-26.07.2012 Oracle BPM 11g Implementation Bootcamp Utrecht, Netherlands Oracle University Tech 29-31.08.2012 Oracle BPM 11g Implementation Bootcamp Live Virtual Class Oracle University Tech 02-05.10.2012 Oracle BPM 11g Implementation Bootcamp Utrecht, Netherlands Oracle University Tech 15-18.10.2012 Oracle BPM 11g Implementation Bootcamp Utrecht, Netherlands Oracle University Tech 28-30.11.2012 Oracle AIA 11g Implementation Bootcamp Live Virtual Class Oracle University Tech 11-14.12.2012 Oracle BPM 11g Implementation Bootcamp Live Virtual Class Oracle University Tech 20-22.2.2013 Oracle AIA 11g Implementation Bootcamp Utrecht, Netherlands Oracle University Tech 14-17.1.2013 Oracle BPM 11g Implementation Bootcamp Utrecht, Netherlands Oracle University Tech 15-18.3.2013 Oracle BPM 11g Implementation Bootcamp Utrecht, Netherlands Oracle University Tech Please check your local OPN Training Calendar for additional training and locations here. Back to top SOASCHOOL.COM - SOA CERTIFIED PROFESSIONAL(SOACP) PROGRAM The SOASchool.com - SOA Certified Professional (SOACP) program is dedicated to excellence in the field of SOA and service-oriented computing. Through a series of seasoned course modules and exams, IT professionals have the opportunity to obtain a number of different certifications to recognize their accomplishment of gaining "project ready" SOA proficiency. This comprehensive and strictly vendor-neutral program was developed in cooperation with best-selling SOA author Thomas Erl and several major SOA organizations and academic institutions. Through the involvement of the SOA Education Committee, course contents and certification requirements are constantly reviewed and revised to stay current with developments in the service-oriented computing industry. The program is currently comprised of 12 course modules and 5 certifications and is expanding to 18 course modules and 8 certifications throughout 2009. For more information, visit www.soaschool.com and www.soacp.com. Blog Twitter LinkedIn Mix Forum Wiki Back to top YOUR CONTENT ON THE NEWSLETTER AND ON THE SOA COMMUNITY PORTAL Publishing Your StoriesWe would like to invite our partners to publish information in the newsletter or on our SOA Community portal. Especially we are looking for your real life experience with our SOA technology. Please send your documents to Jürgen Kress. We look forward to getting your suggestions! Back to top SOA DISCUSSION FORUM BECOMES INTERACTIVE AT THE SOA COMMUNITY! Do you want to chat to experts, including partners and Oracle SOA Product Development? Do you want to get the latest information about our SOA solutions and events?Attend our private online SOA Discussion Forum at OTN. Please send your OTN forums user name to Brigitte Felisaz. You must be a registered user to access the SOA Discussion Forum. Back to top INVITE YOUR COLLEAGUES TO JOIN THE SOA COMMUNITY Please feel free to invite your colleagues to join the SOA Community and to participate in the SOA Assessment tests. For registration please login the Oracle PartnerNetwork and go to: www.oracle.com/goto/emea/soa For any questions on the above or concerning SOA and Oracle in general please contact the Oracle EMEA Alliances & Channels SOA Team. Best regardsOracle EMEA SOA TeamJürgen Kress Jürgen KressSOA Partner Adoption EMEATel. +49 89 1430 1479E-Mail: [email protected]

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  • TFS Solution build cascading to several other builds even when common components were not modified

    - by Bob Palmer
    Hey all, here is the issue I am currently trying to work through. We are using Team Foundation Server 2008, and utilizing the automated build support out of the box. We have one very large project that encompasses a number of interrelated components and web sites, each of which is set up as a Visual Studio solution file. Many of these solutions are highly interrelated since they may contain applications, or contain common libraries or shared components. We have roughly 20 or so applications, three large web sites, and about 20 components. Each solution may include projects from other solutions. For example, a solution for a console app would also include the project files for all of the components it utilizes, since we need to ensure that when someone changes a component and rebuilds it, it is reflected in all of the projects that consume that component, and we can make sure nothing was broken. We have build projects for each solution, whether that's an application, component, or web site. For this example, we will call them solutions 01, 02, and 03. These reference multiple projects (both their own core project and test projects, plus the projects relating to various components). Solution 01 has projects A, B, and C. Solution 02 has projects C, D, and E. Solution 03 has projects E, F, and G. Now, for the problem. If I modify project A, the system will end up rebuilding all three solutions. Worse, all thirty solutions reference common projects used for data access (let's call it project H). Because they all share one project in common, if I modify any solution in my stack, even if it does not touch project H, I still end up kicking off every single build script. Any thoughts on how to address this? Ideally I would only want to kick off builds where their constituant projects were directly modified - i.e in the example below, if I modified project C, I would only rebuild solutions 01 and 02. Thanks!

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  • AutoVue at the Oracle Asset Lifecycle Management Summit

    - by celine.beck
    I recently had the opportunity to attend and present the integration between AutoVue and Primavera P6 during the Oracle ALM Summit, which was held in March at Redwood Shores, on Oracle Headquarters grounds. The ALM Summit brought together over 300 Oracle maintenance practitioners who endured the foggy and rainy San Francisco weather to attend the 4th edition of this Oracle-driven conference. Attendees have roles in maintenance management and IT. Following a general session, Ralph Rio from ARC Advisory Group provided a very interesting keynote session discussing Asset Management directions, both in the short and long run. An interesting point that Ralph raised is that most organizations have done a good job at improving performance at the design / build, operate and maintain and portfolio management phases by leveraging solutions like Asset Lifecycle Management and Project & Portfolio management solutions; however, there seem to be room for improvement in between those phases, when information flows from one group to the other, during the data handover phase or when time comes to update / modify drawings to reflect the reality of physical assets. This is where AutoVue comes into play. By integrating with enterprise applications like content management systems, asset lifecycle management applications and project management solutions, AutoVue can be a real-process enabler, streamlining information flows from concept/design to decommissioning and ensuring that all project stakeholders have access to asset information and engineering data throughout the asset lifecycle. AutoVue's built-in digital annotation capabilities allows maintenance workers and technicians to report changes in configuration and visually capture the delta between as-built and as-maintained versions of asset documents. This information can then be easily handed over to engineers who can identify changes and incorporate these modifications into the drawings during the next round of document revisions. PPL Power Generation, an electric utilities headquarted in Allentown, Pennsylvania discussed this usage of AutoVue during an interesting Webcast around AutoVue's role in the Utilities space. After the keynote sessions, participants broke off into product-centric tracks around Oracle's Asset Lifecycle Management solutions (E-Business Suite, PeopleSoft, and JD Edwards). The second day of the conference was the occasion for us to present the integration between AutoVue and Primavera P6 to the Maintenance Summit audience. The presentation was a great success and generated much discussion with partners and customers during breaks. People seemed highly interested in learning more about our plans for integrating AutoVue and Primavera P6 with Oracle's ALM solutions...stay tune for further information on the subject!

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  • Happy New Year! Upcoming Events in January 2011

    - by mandy.ho
    Oracle Database kicks off the New Year at the following events during the month of January. Hope to see you there and please send in your pictures and feedback! Jan 20, 2011 - San Francisco, CA LinkShare Symposium West 2011 Oracle is a proud Gold Sponsor at the LinkShare Symposium West 2011 January 20 in San Francisco, California. Year after year LinkShare has been bringing their network the opportunity to come to life. At the LinkShare Symposium online performance marketing leaders meet to optimize face-to-face during a full day of networking. Learn more by attending Oracle Breakout Session, "Omni - Channel Retailing, What is possible now?" on Thursday, January 20, 11:15 a.m. - 12:00 noon, Grand Ballroom. http://eventreg.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=128306&src=6954634&src=6954634&Act=397 Jan 24, 2011 - Cincinnati, OH Greater Cincinnati Oracle User Group Meeting "Tom Kyte Day" - Featuring a day of sessions presented by Senior Technical Architect, Tom Kyte. Sessions include "Top 10, no 11, new features of Oracle Database 11g Release 2" and "What do I really need to know when upgrading", plus more. http://www.gcoug.org/ Jan 25, 2011 - Vancouver, British Columbia Oracle Security Solutions Forum Featuring a Special Keynote Presentation from Tom Kyte - Complete Database Security Join us at this half-day event; Oracle Database Security Solutions: Complete Information Security. Learn how Oracle Database Security solutions help you: • Prevent external threats like SQL injection attacks from reaching your databases • Transparently encrypt application data without application changes • Prevent privileged database users and administrators from accessing data • Use native database auditing to monitor and report on database activity • Mask production data for safe use in nonproduction environments http://eventreg.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=126974&src=6958351&src=6958351&Act=97 Jan 26, 2011 - Halifax, Nova Scotia Oracle Database Security Technology Day Exclusive Seminar on Complete Information Security with Oracle Database 11g The amount of digital data within organizations is growing at unprecedented rates, as is the value of that data and the challenges of safeguarding it. Yet most IT security programs fail to address database security--specifically, insecure applications and privileged users. So how can you protect your mission-critical information? Avoid risky third-party solutions? Defend against security breaches and compliance violations? And resist costly new infrastructure investments? Join us at this half-day seminar, Oracle Database Security Solutions: Complete Information Security, to find out http://eventreg.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=126269&src=6958351&src=6958351&Act=93

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  • Oracle JDeveloper 11gR2 Cookbook book review

    - by Chris Muir
    I recently received a free copy of Oracle JDeveloper 11gR2 Cookbook published by Packt Publishing for review. Readers of technical cookbooks would know this genre of text includes problems that developers will hit and the prescribed solutions, in this case for Oracle's Application Development Framework (ADF).  Books like this excel themselves on excellent coverage, a logical progress of solutions through out the book, and providing a readable narrative around the numerous steps and code. This book progresses well through ADF application assembly, ADF Business Components, the view layer, security, deployment and tuning.  Each recipe had a clear introduction and I especially enjoyed the "There's more" follow up sections for some recipes that leads the reader onto related ideas and issues the reader really needs to be aware of. Also worthy of comment having worked with ADF for over 5 years, there certainly was recipes and solutions I hadn't encountered before, this book gets bonus points for that. As a reviewer what negatives can I give this text? The book has cast it's net too wide by trying to cover "everything from design and construction, to deployment, testing, debugging and optimization."  ADF is such a large and sophistication technology, this book with 100 recipes barely scrapes the surface.  Don't expect all your ADF problems to be solved here. In turn there is inconsistency in the level of problems and solutions.  I felt at the beginning the book was pitching itself at advanced problems to solve (that's great for me), but then it introduces topics like building a static View Object or train.  These topics in my opinion are fairly simple and are covered by the Oracle documentation just as well, they shouldn't have been included here.  In conclusion, ADF beginners will find this book worthwhile as it will open your eyes to the wider problems and solutions required for ADF, and experts for just the fact they can point junior programmers at the book for certain problems and say "get on with it". Is there scope for more ADF tombs like this?  Yes!  I'd love to see a cookbook specializing on ADF Business Components (hint hint to budding authors).

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  • Oracle Partner Architects Training

    - by mseika
    Dear Oracle Partner, There is a lot more to Oracle technology than meets the eye. Sure, you already belong to a small circle of our most experienced and committed partners. But are you making the best use possible of our technology solutions? Put it to the test.  Join the “Oracle Partner Architects Training”. It is aimed at providing your experts, architects and consultants with in-depth architectural knowledge about Oracle technology. Here is your chance to learn from the best. Seasoned speakers, exclusive content and no product marketing. Oracle technology beyond the obvious. Choose from any of the 40 recorded training sessions. Topics include:  • Security• Service integration • Database and options• Data integration • BI and applications• Applications and infrastructure• Hardware and software combinations The market and Oracle value specialized partners More information about specialization can be found on opn.oracle.com. Click through to OPN Program/Specialize “What’s in it for us?” Quite simply: the opportunity to gain the differentiation and competitive edge you need to stand out in the marketplace. • Differentiate your company through expertise in leading Oracle IT solutions;• Get your experts, architects and consultants up to speed on specialized services and solutions;• Make our customers’ shortlists. They are looking for value-added solutions for their business.   Recordings All sessions are recorded. After registering for a session in oraevents, you will receive the info to access the webex recording. Your timing, your tempo.  Registration and more information Visit architects.oraevents.eu to sign up for the recorded sessions. NOTE: Looking to get your consultants Oracle certified? One more reason to join the Oracle Partner Architects Training. It is the fast track to getting their expertise validated with an Oracle certificate. Training schedule  Choose from any of the 40 recorded training sessions: SECURITY THE PRACTICAL APPROACH •  Identity governance• Access management• Data privacy and protection• End-to-end security, layers of exposures•  Identity & access management, why and where to start?• Data security, how? SERVICE INTEGRATION A NEW ROADTO ENTERPRISE-WIDE SERVICE INTEGRATION • Oracle RUEI: maximize business value by insight into real end-user experiences•  Governance challenges in the services landscape•  Creating an agile enterprise (by Jeff Davies)• Oracle’s approach to SOA (by Jeff Davies) - guiding and accelerating SOA success• Technical case study – the SOA challenge• Oracle’s unified business process management suite 11g (incl. demo) DATABASE DATABASE AND OPTIONS, GOINGWIDE •  Understanding service level agreements for databases• Database lifecycle management• Data centric information lifecycle management DATA INTEGRATION  DIS FOR ARCHITECTS • Data integration solutions: an overview• ODI and goldengate• Data quality

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  • Fast Data Executive Round Table FY14 event kit

    - by JuergenKress
    We are very interested to run joint marketing events jointly with you as our partners! At our SOA Community Workspace (SOA Community membership required) you can find a new Fast Data Executive Round Table FY14 event kit. This event is designed at senior IT and executives level for the purposes of education, awareness, and thought leadership around the subject of big data; and a specific flavor of big data - Fast Data - that has begun to spark the imagination of many Oracle customers. Fast Data is not new. It’s a term that was invented initially by Ovum’s Tony Baer as a way to represent the collection of ‘high velocity’ solutions with respect to the big data. For Oracle, the Fast Data campaign in FY13 began as a way to tie a broader set of solutions together (SOA/Business Process Management, Data Integration and Business Analytics) under a set of use cases focused on real-time, high velocity data. It has helped to give Oracle a leap-frog advantage over many of the niche integration vendors (i.e. Informatica, Pega, Tibco, Software AG, Terracotta) who haven’t been able to address these types of end-to-end use cases which rely on the combination of filtering, in-memory data processing, correlation, real-time data movement and transformation, end-to-end analytics, and business process management. Only Oracle can address all the dimensions of fast data, and only Oracle can provide a set of engineered solutions to address this space. This event is designed to continue that thought leadership momentum and raise the awareness about what Oracle Fast Data solutions are designed to solve. It’s designed to highlight real customer solutions and articulate the business benefits that fast data can address. This is not an event that gets into the esoteric technical standards of Hadoop, NoSQL, and in-memory data grids. This is an event that instead gets into the heart of business problems that big data has left un-addressed and charts the path for next steps in fast data. Get the Fast Data Executive Round Table FY14 event kit here. Support marketing campaigns We can support such events by: Oracle speakers - contact your partner manager Marketing budget - contact your A&C marketing manager Event location - free use of Oracle Customer Visitor Centers conference rooms Promote your event at events.oracle.com: http://tinyurl.com/eventspecialized E-Blast: invite customers to your event – contact your A&C marketing manager For additional marketing kits e.g for Business Process Managementplease visit our SOA Community Workspace. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags:

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  • Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products

    - by raul.goycoolea
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast { margin: 0cm 0cm 0.0001pt 36pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } The Telecom industry continues to evolve through disruptive products, uncertain markets, shorter product lifecycles and convergence of technologies. Today’s market has moved from network centric to consumer centric and focuses primarily on the customer experience. It has resulted in several product management challenges such as an increased complexity and volume of offerings, creating product variants, accelerating time-to-market, ability to provide multiple product views for varied stakeholders, leveraging OSS intelligence to BSS layer, product co-creation and increasing audit and security concerns for service providers. The document discusses how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry.   1.0.       Introduction   Figure 1: Business Scenario   Modern business demands the launch of complex products in a very short timeframe and effecting changes in the price plan faster without IT intervention. One of the key transformation initiatives companies are focusing on is in the area of product management transformation and operational efficiency improvement. As part of these initiatives, companies are investing in best- in-class COTs-based Product Management solutions developed on industry-wide standards.   The new COTs packages are planned to integrate with existing or new B/OSS systems to provide a strategic end-to-end agile solution for reduced time-to-market and order journey time. In addition, system rationalization is being undertaken to phase out legacy systems and migrate to strategic systems.   2.0.       An Overview of Product Management in Telecom   Product data in telecom is multi- dimensional and difficult to manage. It increased significantly due to the complexity of the product, product offerings on the converged network, increased volume of offerings, bundled offering structures and ever increasing regulatory requirements.   In addition, the shrinking product lifecycle in telecom makes it difficult to manage the dynamic product data. Mergers and acquisitions coupled with organic growth pose major challenges in product portfolio management. It is a roadblock in the journey towards becoming an agile organization.       Figure 2: Complexity in Product Management   Network Technology’ is the new dimension in telecom product management where the same products are realized through different networks i.e., Soiled network to Converged network. Consequently, the product solution is different.     Figure 3: Current Scenario - Pain Points in Product Management   The major business implications arising out of the current scenario are slow time-to-market and an inefficient process that affects innovation.   3.0. Transformation of Next Generation Product Management   Companies must focus on their Product Management Transformation Journey in the areas of:   ·       Management of single truth of product information across the organization/geographies which is currently managed in heterogeneous systems   ·       Management of the Intellectual Property (IP) on the product concept and partnership in the design of discrete components to integrate into the system   ·       Leveraging structured and unstructured product data within the extended enterprise to extract consumer insights and drive innovation   ·       Management of effective operational separation to comply with regulatory bodies   ·       Reuse of existing designs and add relevant features such as value-added services to enable effective product bundling     Figure 4: Next generation needs   PLM-based Enterprise Product Catalogue solutions efficiently address the above requirements and act as an enabler towards product management transformation and rapid product launch.   4.0. PLM-based Enterprise Product Management     Figure 5: PLM-based Enterprise Product Mastering   Enterprise Product Management (EPM) enables the business to manage complex product attributes of data in complex environments. Product Mastering helps create a 'single view' of the product by creating a business-driven, IT-supported environment where a global 'single truth record' is created, managed and reused.   4.1 The Business Case for Telco PLM-based solutions for Enterprise Product Management   ·       Telco PLM-based Product Mastering solutions provide a centralized authoring environment for product definition and control of all product data and rules   ·       PLM packages are designed to support multiple perspectives of product data (ordering perspective, billing perspective, provisioning perspective)   ·       Maintains relationships/links between different elements of the entire product definition   ·       Telco PLM packages are specialized in next generation lifecycle management requirements of products such as revision and state management, test and release management, role management and impact analysis)   ·       Takes into consideration all aspects of OSS product requirements compared to CRM product catalogue solutions where the product data managed is mostly order oriented and transactional     ·       New breed of Telco PLM packages are designed with 'open' standards such as SID and eTOM. They are interoperable, support integration frameworks such as subscription and notification.   ·       Telco PLM packages have developed good collaboration frameworks to integrate suppliers and partners into the product development value chain   4.2 Various Architectures/Approaches for Product Mastering using Telco PLM systems   4. 2.a Single Central Product Management (Mastering) Approach   Figure 6: Single Central Product Management (Master) Approach       This approach is implemented across verticals such as aerospace and automotive. It focuses on a physically centralized product master to which other sources are dependent on. The product definition data (Product bundles, service bundles, price plans, offers and discounts, product configuration rules and market campaigns) is created and maintained physically in a centralized environment. In addition, the product definition/authoring environment is centralized. The existing legacy product definition data available in CRM product catalogue, billing catalogue and the legacy product catalogue is migrated to the centralized PLM-based Enterprise Product Management solution.   Architectural changes must be made in the existing business landscape of applications to create and revise data because the applications have to refer to the central repository for approvals and validation of product configurations. It is achieved by modifying how the applications write data or how the applications can be adapted to use the rules to be managed and published.   Complete product configuration validation will be done in enterprise / central product catalogue and final configuration will be sent to the B/OSS system through the SOA compliant product distribution architecture. The approach/architecture enables greater control in terms of product data management and product data governance.   4.2.b Federated Product Management (Mastering) Architecture     Figure 7: Federated Product Management (Mastering) Architecture   In the federated product mastering approach, the basic unique product definition data (product id, description product hierarchy, basic price plans and simple product design rules) will be centrally created and will be maintained. And, the advanced product definition (Product bundling, promotions, offers & discount plans) will be created in respective down stream OSS systems. The advanced product definition (Product bundling, promotions, offers and discount plans) will be created in respective downstream OSS systems.   For example, basic product definitions such as attributes, product hierarchy and basic price plans will be created and maintained in Enterprise/Central product reference catalogue and distributed to downstream OSS systems. Respective downstream OSS systems build product bundles, promotions, advanced price plans over the basic product definition and master the advanced product definition. Central reference database accesses the respective other source product master data and assembles a point-in-time consolidated view of the product. The approach is typically adapted in some merger and acquisition scenarios where there is a low probability of a central physical authority managing the data. In addition, the migration effort in this case is minimal and there are no big architectural changes to the organization application landscape. However, this approach will not result in better product data management and data governance.   5.0 Customer Scenario – Before EPC deployment   A leading global telecommunications service provider wanted to launch a quad play and triple play service offering in the shortest possible lead time. The service provider was offering Broadband and VoIP services to customers. The company wanted to reuse a majority of the Broadband services and price plans and bundle them with new wireless and IPTV services for quad play and triple play. The challenges in launching the new service offerings were:       Figure 8: Triple Play Plan   ·       Broadband product data was stored in multiple product catalogues (CRM catalogue, Billing catalogue, spread sheets)   ·       Product managers spent a lot of time performing tasks involving duplication or re-keying of data. Manual effort caused errors, cost and time over-runs.   ·       No effective product and price data governance mechanism. Price change issues arising from the lack of data consistency across systems resulted in leakage of customer value and revenue.   ·       Product data had re-usability issues and was not in a structured format. It resulted in uncontrolled product portfolio creation and product management issues.   ·       Lack of enterprise product model resulted into product distribution challenges and thus delays in product launch.   ·       Designers are constrained by existing legacy product management solutions to model product/service requirements and product configuration rules such as upgrading, downgrading and cross selling.    5.1 Customer Scenario - After EPC deployment     Figure 9: SOA-based end-to-end EPC Solution   The company deployed PLM-based Enterprise Product Catalogue solutions to launch quad play service after evaluating various product catalogues. The broadband product offering, service and price data were migrated to the new system, and the product and price plan hierarchy for new offerings were created using the entities defined in the Enterprise Product Model. Supplier product catalogue data such as routers and set up boxes were loaded onto the new solution through SOA-based web service. Price plans and configuration rules were built in the new system. The validated final product configurations were extracted from the product catalogue in a SID format and were distributed to the downstream B/OSS systems through exposed SOA-based web services. The transformations required for the B/OSS system were handled using the transformation layer as part of the solution.   6.0 How PLM enabled Product Management Transformation         Figure 10: Product Management Transformation     PLM-based Product Catalogue Solution helped the customer reduce the product launch cycle time by 30% and enable transformation of Product Management for next generation services.   7.0 Conclusion   On the one hand, the telecom industry is undergoing changes due to disruptions, uncertain product markets and increased complexity of products. On the other hand, the ARPU is decreasing year-on-year. Communications Service Providers are embarking on convergence, bundled service offerings, flexibility to cross-sell and up-sell, introduce new value-added services, leverage Web 2.0 concepts and network capabilities. Consequently, large scale IT transformation initiatives to improve their ARPU supporting network and business transformations are a business imperative. Product Management has become a focus area. Companies are investing in best-in- class COTS solutions to reduce time-to-market, ensure rapid service delivery and improve operational efficiency. An efficient PLM-based enterprise product mastering solution plays a key role in achieving zero touch automation and rapid product launch.   References:   1.     Preston G.Smith, Donald G.Reineristsem, Van Nostrand Reinhold “Developing Products in Half the time”.   2.     John G. Innes, "Achieving Successful Product Change", Pitman Publishing.   3.     D T Pham and R M Setchi (16th Jan, 2001) "Authoring environment for documentation development" University of Wales Cardiff, U.K., Proceedings on Institution of Mechanical Engineers, Vol. 215, Part B.   4.     Oracle Product Hub for Communications:   http://www.oracle.com/us/products/applications/master-data-management/product-hub-082059.html  

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  • MOSS 2007 - Solution deployment never successful

    - by Sam
    We cannot get any solutions to deploy to a MOSS 2007 environment. We are also attempting to install solutions from a SharePoint vendor - their installer is reporting the solutions are already deployed. This doesn't appear to apply to our farm: http://social.technet.microsoft.com/Forums/en-US/sharepointadmin/thread/4f1b3aaf-7173-4151-874b-5740bff4b14f We could not find that path location anywhere our any of our MOSS servers (CA, WFEs, etc).

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  • Architect Day Artifacts

    - by Bob Rhubart
    In the last eight days the Oracle Technology Network Architect Day tour has stopped in Dallas, Anaheim (Disneyland, to be precise) , and at Oracle HQ in Redwood Shores,  CA. I was on-scene for the Dallas event, where I pulled a TMZ-style ambush on Chris Benedict from the Oracle Enterprise Solutions Group to capture this short video.     The other presenters escaped. But the slide decks from several of the presentations are now available on Slideshare:  IT Optimization: Reduce Data Center Costs and Set the Foundation for Future Growth as presented by Alan Levine, Oracle Enterprise Architect Senior Director Implementing Applications with SOA and Application Integration Architecture as presented by Vish Gaitonde, Director, Ecosystem Strategy, Application Integration Architecture Application Grid: Platform for Virtualization and Consolidation of Your Java Applications as presented by Sam Shah, Director, SOA and Integration, Oracle Enterprise Solutions Group Infrastructure Consolidation and Virtualization as presented by Steve Bennett, also a Director with the Oracle Enterprise Solutions Group Security in a Cloudy Architecture as presented by Geri Born, Security Specialist with the Oracle Enterprise Solutions Group I'll post more Architect Day presentations as soon as I track them down. A special thank you to Oracle ACE Directors Jordan Braunstein, Billy Tong, and Kai Yu, who were on hand in Dallas, and to fellow ACE Directors Basheer Khan and Floyd Teter for their participation in the Anaheim event.  (Floyd and his iPad came through again, allowing me to record the Anaheim panel discussion via Skype while sitting in my home office in Cleveland.) That audio, as well as audio from the panel discussion and a roundtable from the Dallas event, will be available soon as ArchBeat podcast programs. If you attended one of these events, a big thanks. Your active participation, your questions and input, are what these events are all about.  As new cities are added to the tour, we expect more of the same from the OTN architect community. And did I mention that the food is free? So stay tuned... del.icio.us Tags: oracle,otn,enterprise architecture,enterprise architect,archbeat,arch2arch,architect day Technorati Tags: oracle,otn,enterprise architecture,enterprise architect,archbeat,arch2arch,architect day   Cross-posted to the ArchBeat blog

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  • Architect Day Artifacts

    - by Bob Rhubart
    In the last eight days the Oracle Technology Network Architect Day tour has stopped in Dallas,  Anaheim (Disneyland, to be precise) , and at Oracle HQ in Redwood Shores,  CA. I was on-scene for the Dallas event, where I pulled a TMZ-style ambush on Chris Benedict from the Oracle Enterprise Solutions Group to capture this short video.     The other presenters escaped. But the slide decks from several of the presentations are now available on Slideshare:  IT Optimization: Reduce Data Center Costs and Set the Foundation for Future Growth as presented by Alan Levine, Oracle Enterprise Architect Senior Director Implementing Applications with SOA and Application Integration Architecture as presented by Vish Gaitonde, Director, Ecosystem Strategy, Application Integration Architecture Application Grid: Platform for Virtualization and Consolidation of Your Java Applications as presented by Sam Shah, Director, SOA and Integration, Oracle Enterprise Solutions Group Infrastructure Consolidation and Virtualization as presented by Steve Bennett, also a Director with the Oracle Enterprise Solutions Group Security in a Cloudy Architecture as presented by Geri Born, Security Specialist with the Oracle Enterprise Solutions Group I’ll post more Architect Day presentations as soon as I track them down. A special thank you to Oracle ACE Directors Jordan Braunstein, Billy Tong, and Kai Yu, who were on hand in Dallas, and to fellow ACE Directors Basheer Khan and Floyd Teter for their participation in the Anaheim event.  (Floyd and his iPad came through again, allowing me to record the Anaheim panel discussion via Skype while sitting in my home office in Cleveland.) That audio, as well as audio from the panel discussion and a roundtable from the Dallas event, will be available soon as ArchBeat podcast programs. If you attended one of these events, a big thanks. Your active participation, your questions and input, are what these events are all about.  As new cities are added to the tour, we expect more of the same from the OTN architect community. And did I mention that the food is free? So stay tuned… del.icio.us Tags: oracle,otn,enterprise architecture,enterprise architect,archbeat,arch2arch,architect day Technorati Tags: oracle,otn,enterprise architecture,enterprise architect,archbeat,arch2arch,architect day   Cross-posted to the Oracle Technology Network Blog

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  • Partner Spotlight

    - by rituchhibber
    FADATA   Fadata officially became a WebCenter Content Specialized partner in the Adriatic region upon the successful completion of the corresponding Oracle specialization tests. ''Being recognized by Oracle and customers will greatly help our company in maintaining a high level of implementation services related to Oracle Web Center Content, as one of strategic products we are focused on. This certification, that our team is very proud of, will certainly help our company FADATA to gain additional advantage, competitiveness, and integrity in implementing Oracle Web Center Content solutions, both on current and future projects in the region'' according to Velimir Corovic and Marjan Nikolic from Fadata. Please put link www.fadata.bg, under Fadata Please also include logo after 1st sentence FISHBOWL SOLUTIONS Google Search Appliance Connector for Oracle WebCenter Content The Google Search Appliance (GSA) provides fast search for your intranet or website. Fishbowl Solutions provides a connector for the Google Search Appliance to integrate it with the Oracle WebCenter Content Server while retaining the security benefits of Oracle WebCenter Content. For more information and real customer example click here Fairview Health Services Case Study or Webinar recording SIGNUM Signum TTE, from Turkey and a Gold member of Oracle® PartnerNetwork (OPN), recently announced it has achieved OPN Specialized status for Oracle WebCenter Portal. Signum TTE which began operations in the IT sector in 2005, is an innovative software solution house focusing on two main issues. Signum TTE presents services and solutions on Oracle Middleware products and technologies and its own product "WinDesk Service Management".

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  • Erfolgreicher Start für Solution Center von Azlan

    - by A&C Redaktion
    Von links nach rechts: Rainer Hunkler, Hunkler GmbH & Co. KG / Birgit Nehring, Director Software & Solutions TDAzlan Am 11. Juni war es so weit: Der Distributor Tech Data Azlan eröffnete feierlich das zertifizierte Oracle Solutions Center (wir berichteten). Zugegen waren auch diverse Oracle Partner. Sie sind es, an die sich das neue Angebot vorrangig richtet: Das beeindruckend ausgestattete Oracle Authorized Solutions Center (OASC) steht Partnern künftig zur Verfügung, um vor allem Engineered Systems, aber auch Klassiker wie den Sparc-Server zu testen und ihren Kunden live vorzuführen. Unterstützt werden Interessierte dabei durch den Azlan-Consultant Ingo Frobenius und sein Team ausgewiesener Oracle Spezialisten. Es ist sogar möglich, die Systeme auszuleihen, wenn der Test in einer besonderen Umgebung erfolgen soll. Gemeinsam mit Birgit Nehring, Director Software und Solutions bei Azlan, feierten hochrangige Oracle Vertreter wie Christian Werner diesen Meilenstein für Oracle und Azlan. Einen ausführlichen Bericht von der Eröffnung mit Hintergründen zur Neuausrichtung im Channel-Business und der Oracle Strategie bezüglich Engineered Systems lesen Sie in der aktuellen Ausgabe der IT-Business unter der Überschrift „Azlan nimmt Demo-Center für Oracle Produkte in Betrieb“.

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  • Erfolgreicher Start für Solution Center von Azlan

    - by A&C Redaktion
    Von links nach rechts: Rainer Hunkler, Hunkler GmbH & Co. KG / Birgit Nehring, Director Software & Solutions TDAzlan Am 11. Juni war es so weit: Der Distributor Tech Data Azlan eröffnete feierlich das zertifizierte Oracle Solutions Center (wir berichteten). Zugegen waren auch diverse Oracle Partner. Sie sind es, an die sich das neue Angebot vorrangig richtet: Das beeindruckend ausgestattete Oracle Authorized Solutions Center (OASC) steht Partnern künftig zur Verfügung, um vor allem Engineered Systems, aber auch Klassiker wie den Sparc-Server zu testen und ihren Kunden live vorzuführen. Unterstützt werden Interessierte dabei durch den Azlan-Consultant Ingo Frobenius und sein Team ausgewiesener Oracle Spezialisten. Es ist sogar möglich, die Systeme auszuleihen, wenn der Test in einer besonderen Umgebung erfolgen soll. Gemeinsam mit Birgit Nehring, Director Software und Solutions bei Azlan, feierten hochrangige Oracle Vertreter wie Christian Werner diesen Meilenstein für Oracle und Azlan. Einen ausführlichen Bericht von der Eröffnung mit Hintergründen zur Neuausrichtung im Channel-Business und der Oracle Strategie bezüglich Engineered Systems lesen Sie in der aktuellen Ausgabe der IT-Business unter der Überschrift „Azlan nimmt Demo-Center für Oracle Produkte in Betrieb“.

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  • A New Year’s Celebration in June

    - by Kristin Rose
    Happy Oracle New Year Everyone! Last week marked the official start to FY13 and we could not be more pleased with all that lies ahead this quarter, and all that we accomplished in the last…especially our newly updated Oracle PartnerNetwork (OPN) Solutions Catalog. If you thought it was great before, just wait until you see it now. We are ringing in our New Year right by fully equipping partners with the necessary tools they need to have another successful year. The Solutions Catalog will help draw attention to your partner services and offerings, highlighting your expertise. The Solutions Catalog is a centralized and easy way to navigate this customer friendly site. Some of the exciting advancements include: A streamlined search interface A robust lead capture tool that requests the contact information of potential customers A professional display of customer recommendations to showcase your skill set A partner dashboard with enhanced profile creation and an improved publication process Most exciting of all, updating your profile is easier than ever with the updated partner dashboard. Keeping your partner profile up to date will help to ensure customers are looking at the correct information about your company, and can easily stay on-top of any new developments or Specializations you receive. So don’t cut yourself short, be sure to update your profile today if you haven’t already done so. For more information on the exciting upgrades available to you, visit the ‘Resources for Partners’ page or watch Takane Aizeki, Principle Portal Manager at Oracle, walk through the upgraded Solutions Catalog and the different ways to showcase your value as an Oracle solution provider. Cheers,Lydia SmyersGroup Vice PresidentWWA&C and Communications

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  • MCSE and MCSA makes a return to the world of certification..... but not as you know it.

    - by Testas
    Quick announcementMicrosoft Learning today announced the certification tracks for the upcoming SQL Server 2012 exams.You begin by acheiving the MCSA - Microsoft Certified Solutions Associate (Not to be confused by the old Microsoft Certified System Administrator)If you are starting out this includes taking the following three exams:Exam 70-461: Querying Microsoft SQL Server 2012Exam 70-462: Administering Microsoft SQL Server 2012 DatabasesExam 70-463: Implementing a Data Warehouse with Microsoft SQL Server 2012If you have an MCTS in SQL Server 2008 already you can take the following pathA pass in a SQL Server 2008 (MCTS) Microsoft Certified Technology Specialist examExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Once you have achieved you MCSA status you can then start for your MCSE - Microsoft Certified Solutions Expert certificationYou have a choice, to do the MCSE: SQL Server 2012 Data Platform, MCSE: SQL Server 2012 Business Intelligence or you could do bothMCSE: SQL Server 2012 Data Platform involvesObtain your SQL Server 2012 MCSAExam 70-464: Developing Microsoft SQL Server 2012 DatabasesExam 70-465: Designing Database Solutions for Microsoft SQL Server 2012There is also an upgrade pathA pass in a SQL Server 2008 (MCITP) Microsoft Certified IT Professional Database Administrator or Database Developer CertificationExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Exam 70-459: transisitioning your MCITP on SQL Server 2008 Database Administrator or Database Developer to MCSE:Data PlatformMCSE: SQL Server 2012 Business Intelligence involvesObtain your SQL Server 2012 MCSAExam 70-466: Implementing Data Models and Reports with Microsoft SQL Server 2012Exam 70-467: Designing Business Intelligence Solutions with Microsoft SQL Server 2012The upgrade path involves:A pass in a SQL Server 2008 (MCITP) Microsoft Certified IT Professional Business Intelligence CertificationExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Exam 70-460: transisitioning your MCITP on SQL Server 2008 Business Intelligence Developer to MCSE:Business IntelligenceAs a result if you want to achieve the MCSE in either Data Platform or Business Intelligence and you are starting from scratch there will be 5 exams to takeIf you have the ability to upgrade your certification because you have an MCITP already then it will be three examsFull details and questions can be found at http://www.microsoft.com/learning/en/us/certification/cert-sql-server.aspxThanksChris

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  • Oracle BPM Partner Solution Catalog

    - by JuergenKress
    This is a live catalogue of partner solutions available on Oracle BPM 11g .The solutions showcased here in the catalogue have been nominated by Oracle BPM Partners. In addition, to the partner solutions, Oracle Process Accelerators are also available for customers and Partners to get started with Oracle BPM. To list your solution in the Oracle BPM Partner Catalogue, please contact Partner Solution Catalogue Team BPM partner solutions listed belong to the following sectors: Telecom Utilities & Energy Banking & Retail Public Sector Media & Entertainment Manufacturing High Tech Healthcare Financial Services Education Construction Appliance & Common Processes You can also check out Oracle Partner Network for a comprehensive list of Oracle BPM partners. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM,BPM solution catalog,bpm samples,bpm partner,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Efficient use of Bundling

    - by ACShorten
    One of the discussions I am having with customers and consulting people is about the use of Bundling and its appropriate use. We introduced Bundling post release in the V2.2 code line to allow partners and consultants to build solutions using the Configuration Tools objects such as UI Maps, Service Scripts, Business Objects, Business Services etc and then export and migrate them as solutions. Whilst that was the original intent I have found a few teams using the facility for other data and then complaining about the efficiency or relevance of the tool. Here are a number of guidelines to help optimize the use of Bundling for your implementation: Not all objects can be bundled. Only specific objects in the product can be bundled. These are targetted at Configuration Tools objects and a select group of other objects that are required for these objects. Maintenance Objects with the option "Eligble for Bundling" set to Y (and also contains a Bundling Add BO). Add objects to the Bundle as you complete them - Bundling can have issues with sequencing objects. The best way of combating this is to add objects to the bundle as you complete them. This will help with making sure you sequence the loading of the objects as you are building them in the correct order. Remember Bundling was designed for developers and partners to deliver solutions. If you leave adding objects to a Bundle using the Bundle Export zones then you will have less control of what sequence they are applied and this can cause timing issues. Bundling takes the latest revision  - If you combine Bundling with Revision Control then the Bundling will take the latest release of the object at the time of the export operation. Bundling and Version Control products - If you use a version control tool to control your java code then you can also check in the Bundle to associate a release between code and a bundle. Bundling is quite a powerful feature of the Oracle Utilities Application Framework that allows sales, partners, consultants and customers to package and import their Configuration Tools based solutions.

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  • Do you know about the Visual Studio ALM Rangers Guidance?

    - by Martin Hinshelwood
    I have been tasked with investigating the Guidance available around Visual Studio 2010 for one of our customers and it makes sense to make this available to everyone. The official guidance around Visual Studio 2010 has been created by the Visual Studio ALM Rangers and is a brew of a bunch of really clever guys experiences working with the tools and customers. I will be creating a series of posts on the different guidance options as many people still do not know about them even though Willy-Peter Schaub has done a fantastic job of making sure they get the recognition they deserve. There is a full list of all of the Rangers Solutions and Projects on MSDN, but I wanted to add my own point of view to the usefulness of each one. If you don’t know who the rangers are you should have a look at the Visual Studio ALM Rangers Index to see the full breadth of where the rangers are. All of the Rangers Solutions are available on Codeplex where you can download them and add reviews… Rangers Solutions and Projects Do you know about the Visual Studio 2010 Architecture Guidance? More coming soon… These solutions took a very long time to put together and I wanted to make sure that we all understand the value of the free time that member of The Product Team, Visual Studio ALM MVP’s and partners put in to make them happen.

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  • The Simplicity of the Oracle Stack

    - by user801960
    For many retailers, technology is something they know they need to optimise business operations, but do they really understand it and how can they select the solutions they need from the many vendors on the market? Retail is a data heavy industry, with the average retailer managing thousands of SKUs and hundreds of categories through multiple channels. Add to this the exponential growth in data driven by social media and mobile activities, and the process can seem overwhelming. Handling data of this magnitude and analyzing it effectively to gain actionable insight is a huge task, and needs several IT components to work together harmoniously to make the best use of the data available and make smarter decisions. With this in mind, Oracle has produced a video to make it easier for businesses to understand its global data IT solutions and how they integrate seamlessly with Oracle’s other solutions to enable organisations to operate as effectively as possible. The video uses an orchestra as an analogy for IT solutions and clever illustration to demonstrate the value of the Oracle brand. This video can be viewed at http://medianetwork.oracle.com/video/player/1622148401001. To find out more about how Oracle’s products and services can help retailers to deliver better results, visit the Oracle Retail website.

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  • A Cost Effective Solution to Securing Retail Data

    - by MichaelM-Oracle
    By Mike Wion, Director, Security Solutions, Oracle Consulting Services As so many noticed last holiday season, data breaches, especially those at major retailers, are now a significant risk that requires advance preparation. The need to secure data at all access points is now driven by an expanding privacy and regulatory environment coupled with an increasingly dangerous world of hackers, insider threats, organized crime, and other groups intent on stealing valuable data. This newly released Oracle whitepaper entitled Cost Effective Security Compliance with Oracle Database 12c outlines a powerful story related to a defense in depth, multi-layered, security model that includes preventive, detective, and administrative controls for data security. At Oracle Consulting Services (OCS), we help to alleviate the fears of massive data breach by providing expert services to assist our clients with the planning and deployment of Oracle’s Database Security solutions. With our deep expertise in Oracle Database Security, Oracle Consulting can help clients protect data with the security solutions they need to succeed with architecture/planning, implementation, and expert services; which, in turn, provide faster adoption and return on investment with Oracle solutions. On June 10th at 10:00AM PST , Larry Ellison will present an exclusive webcast entitled “The Future of Database Begins Soon”. In this webcast, Larry will launch the highly anticipated Oracle Database In-Memory technology that will make it possible to perform true real-time, ad-hoc, analytic queries on your organization’s business data as it exists at that moment and receive the results immediately. Imagine real-time analytics available across your existing Oracle applications! Click here to download the whitepaper entitled Cost Effective Security Compliance with Oracle Database 12c.

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  • Oracle OpenWorld Recap - A Walk in the Clouds (and heat in San Francisco)!

    - by Di Seghposs
    Whether you were one of the 50,000 attendees in San Francisco or one of the million+ online attendees – we’d like to thank you for joining us at Oracle OpenWorld last week! With temperatures in the 80s and 90s, attendees traveled the overheated streets to join packed keynotes and general sessions – all to find the information they came in search of – Oracle solutions to address their business requirements and challenges. The buzz of this year’s OpenWorld was all about ‘The Cloud’. And, the financial management team joined in the cloud buzz with Thomas Kurian’s keynote which highlighted our ERP Cloud Service as the most complete cloud service on the market. Offering the full breadth of business operations, including Financial Management, Risk and Control Management, Project Portfolio Management, Procurement, Sourcing, and Inventory Management, Oracle ERP Cloud Service transforms the back office into a collaborative, efficient, and intuitive hub. And, our product marketing expert on Financial Management, Annette Melatti, provided a glimpse of what the office of finance looks like in the 21st century as well as shared what’s next for Oracle’s financial solutions discussing the future of Financial Management with Fusion Financials, E-Business Suite, PeopleSoft and the JD Edwards solutions. There were over 120 sessions from customers, partners, and Oracle experts that addressed financial management solutions along with demo pods and Meet the Experts sessions. We hope you found what you were looking for! Missed any of the keynotes or general sessions? Watch them on demand here. At OpenWorld, we also announced that Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making, implement robust reporting, and take advantage of the cost savings provided by the cloud. The CFO of Lending Club, Carrie Dolan had mentioned that they “are an innovative, data-intensive, high-growth company and needed a solution and partner that could match us. We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer.” Read the entire release here. For now, it’s back to business as we gear up for the second half of our fiscal year and start planning for Oracle OpenWorld 2013!

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  • China’s Better Life Selects Oracle® Retail to Support Hypermarket Growth

    - by user801960
    On Monday, China’s first multi-format retailer, Better Life Commercial Chain Share Co. announced that it has selected a broad selection of Oracle solutions including specific Oracle Retail applications to support the growth of its hypermarket operations. Better Life currently operates 186 hypermarkets, department stores, consumer electronics stores, as well as entertainment and real estate operations across Southern China. The company’s expansion strategy for its hypermarket business is integral to its overall plan for rapid growth in an increasingly competitive market and after evaluating Oracle and SAP, Better Life identified a range of Oracle solutions including components of Oracle Retail Merchandising Operations Management, Oracle Retail Merchandise Planning and Optimization, and Oracle Retail In-Store Operations as key enablers to optimizing its operations. The Oracle Retail offering will help Better Life to create a consolidated view of product, price, inventory and associated back office information that facilitates improved fulfilment of customer demand.  These solutions will also provide a better understanding of inventory from buying through store transactions, delivering actionable insight with which it can make smarter, more profitable decisions around planning, forecasting and replenishment. You can read the full blog post here: http://www.oracle.com/us/corporate/press/1680357

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  • Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

    - by Michael Snow
    Originally posted on Oracle Customers page.Oracle Customer: Pella CorporationLocation:  Pella, IowaIndustry: Industrial Manufacturing Employees:  7,100 Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada. In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices. “Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. A word from Pella Corporation "Oracle WebCenter Sites?from the start?delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.” – Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation Oracle Product and Services Oracle WebCenter Sites Why Oracle Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. Implementation Process The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months. Partner Oracle PartnerElement Solutions, LLC Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout. “Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage?which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said. Resources Pella Corporation Upgrades Enterprise Applications to Continue to Improve Manufacturing Efficiency Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations Managing the Virtual World

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  • Microsoft courtise les clients de Salesforce.com et les invite à tester sa solution Microsoft Dynamics CRM

    Microsoft courtise les clients de Salesforce.com et les invite à tester sa solution Microsoft Dynamics CRM Microsoft s'attaque aux clients de Salesforce.com et les invite à utiliser ses propres solutions CRM en mode Cloud. Redmond n'a pas l'intention de lésiner sur les moyens pour imposer ses solutions professionnelles hébergées. En effet la firme vient de profiter du lancement de la conférence Dreamforce 2010, qui se déroule actuellement (du 6 au 9 décembre), et destinée aux utilisateurs de Salesforce.com, pour publier une lettre les invitant à tester ses produits. Pour mémoire, Salesforce.com est une entreprise spécialisée dans le cloud computing et dans les solutions de gestion ...

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