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  • LinkShare - A Customer Case of Highly Scalable BI and Analytics for E-Commerce Marketing

    LinkShare is one of the largest users of BI and Analytics for its innovative, E-commerce, Affiliate Marketing and Pay-per-Action services. It use OBIEE to gain insights into its own performance but also offers vast amounts of data and analytics to its customers on the performance of their marketing programs and campaigns. This session will highlight how creative firms can use BI to transform the products and services they provide to their customers and use BI as a competitive differentiator.

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  • Ideas to automate customer order processing? [on hold]

    - by user2753657
    i am looking for a way to automate the order processing in my webshop. Normally, a user buys a product in my webshop, then, i receive an order confirmation email with order details, address etc. After receiving the order email, I login to my suppliers website and input the order details manually. My supplier then ships the item to the address specified by me. I am looking for ideas how to automate this process, especially in the case if i receive for example 4-5 order emails at one time (and not one by one with several hours between)... I was looking at the program Winautomation, but i am not sure if this fits my needs. Any ideas are appreciated. thanks!

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  • Customer Feature: Safeguard the Desktop

    For some midsize companies, the most-cost-effective IT solutions may be a combination of enterprise business technologies and desktop software. See how Oracle technologies integrate with Microsoft Windows to support midsize businesses.

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  • GreenGeeks Customer Review

    GreenGeeks Good or Bad? My opinion on GreenGeeks Hosting? I watched GreenGeeks Web Hosting just after it opened its gates, today the Hosting provider quickly grew to a top provider in the green web... [Author: Chris Bunt - Computers and Internet - May 20, 2010]

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  • Windows Server 2008 R2 Customer Experience Tasks

    - by ulrichb
    Can I disable the CEIP and Application Experience Tasks in the task scheduler without hesitation? I'm talkin about: \Microsoft\Windows\Application Experience: "AitAgent" and "ProgramDataUpdater" \Microsoft\Windows\Autochk: "Proxy" \Microsoft\Windows\Customer Experience Improvement Program: "Consolidator", "KernelCeipTask" and "UsbCeip" \Microsoft\Windows\Customer Experience Improvement Program\Server: "ServerCeipAssistant", "ServerRoleCollector" and "ServerRoleUsageCollector"

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  • "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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  • jQuery Ajax call - Set variable value on success.

    - by Nathan
    Hey all, I have an application that I am writing that modifies data on a cached object in the server. The modifications are performed through an ajax call that basically updates properties of that object. When the user is done working, I have a basic 'Save Changes' button that allows them to Save the data and flush the cached object. In order to protect the user, I want to warn them if the try to navigate away from the page when modifications have been made to the server object if they have not saved. So, I created a web service method called IsInitialized that will return true or false based on whether or not changes have been saved. If they have not been saved, I want to prompt the user and give them a chance to cancel their navigation request. Here's my problem - although I have the calls working correctly, I can't seem to get the ajax success call to set the variable value on its callback function. Here's the code I have now. ////Catches the users to keep them from navigation off the page w/o saved changes... window.onbeforeunload = CheckSaveStatus; var IsInitialized; function CheckSaveStatus() { var temp = $.ajax({ type: "POST", url: "URL.asmx/CheckIfInstanceIsInitilized", data: "{}", contentType: "application/json; charset=utf-8", dataType: "json", success: function(result) { IsInitialized = result.d; }, error: function(xmlHttpRequest, status, err) { alert(xmlHttpRequest.statusText + " " + xmlHttpRequest.status + " : " + xmlHttpRequest.responseText); } }); if (IsInitialized) { return "You currently have unprocessed changes for this Simulation."; } } I feel that I might be trying to use the Success callback in an inappropriate manner. How do I set a javascript variable on the Success callback so that I can decide whether or not the user should be prompted w/ the unsaved changes message? As was just pointed out, I am making an asynchronous call, which means the rest of the code gets called before my method returns. Is there a way to use that ajax call, but still catch the window.onunload event? (without making synchronos ajax)

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  • jQuery $.ajax calls success handler when reuqest fails because of browser reloading

    - by Martin
    I have the following code: $.ajax({ type: "POST", url: url, data: sendable, dataType: "json", success: function(data) { if(customprocessfunc) customprocessfunc(data); }, error: function(XMLHttpRequest, textStatus, errorThrown){ // error handler here } }); I have a timer which makes AJAX requests often. If I do not receive anything in 'data', I show an error message to the user - it means, something wnet bad on the server. The problem is when user reloads the page while the AJAX call is in progress. I can see in the firebug that the AJAX call fails (URL is colored red and no HTTP status is displayed) so I expect that jQuery will stop the reuqest or at least go to the error handler. But it goes to the success handler and passes null in the 'data' variable. As a result, when user reloads the page, sometimes he can see my big red message about unknown error (because data is null). Is there any way to make jQuery abort the request on complete reloading all at least not to call my success function? I have no way to know in the success handler why the data is null - did it came empty from the server or the call was aborted because of reload.

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  • Live chat solutions

    - by Lèse majesté
    What good live chat/live help solutions are available (preferably for use on a site hosted on a LAMP stack and free)? I'm looking for a way to allow our sales and customer service reps to talk directly with visitors to our site. I've looked at phpopenchat, but it looks very unpolished. The only other free live chat app I've come across looked egregious. The aesthetics and UI design alone made me shudder to think what the underlying code might look like. This isn't a critical feature, and it wouldn't be hard to code up myself, so I'm not really looking for commercial software or paid services (unless there's a really compelling reason to use them). I'm just wondering if any other webmasters have come across a satisfactory free/open source solution for providing live customer support on their website. As a side note, live voice chat would also be an option, but it has to be be designed (or customizable) for customer support rather than a public chatroom. Edit: Looking at the responses, it looks like there probably aren't going to be many free solutions for this type of business-oriented chat solution, so feel free to post answers even if they are commercial solutions as long as they're a good value. Also feel free to post any alternate live support solutions (such as the Skype recommendation) that could be in someway integrated with a website. This will give me a good lay of the land for what people are actually using for live support, and I think will be more helpful to others reading this question.

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  • Jquery post success variable scope

    - by minirobot
    Hi, I'm trying to return the ajax success array from one function to another. For some reason I don't seem to be able to pass the data stored in a variable in the success part of the ajax function into the parent function to return. Thanks so much for any assistance. Here's a simplified version of the code: // make json_to_return global var json_to_return; function loop_through_data(){ // call the load_days function and put its array data into days_array var days_data = load_days(03,2010); // I'd like to be able to iterate through days_data here // // } function load_days(selectedMonth, selectedYear){ $.ajax({ type: "POST", dataType: "json", url: "../includes/get_availability.php", data: "month=" + selectedMonth + "&year=" + selectedYear, success: function(available_json){ json_to_return = available_json; }, error: function(msg){ alert("error " + msg); } }); return json_to_return; }

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  • success, error events aren't working for ajax

    - by Rigo Vides
    Hi everyone, I have the following code: $(document).ready(function(){ $.ajax({ url: "svc/GetTweetsByUser.php", type: "POST", success: function(data) { alert('success'); }, failure: function(){ alert('fail'); }, data: ({twitter_user : 'AdoboHobo'}), dataType: "xml" } );//endof ajax }); I'm kind of starting with web and ajax stuff... this worked perfectly by yesterday. I don't know what is happening now that neither success nor failure events are triggering. I'm shure that the request and response are perfectly working, I checked that with firebug. Does anyone have any ideas for this? Thanks in advance.

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  • Success function not being called when form is submitted

    - by Tom Hartman
    Hi, I've been trying to figure out why the following script's success function isn't running. Everything in my form works perfectly, and the form contents are being emailed correctly, but the success function isn't being called. If anyone could review my code and let me know why my success function isn't being called I would very much appreciate it! Here is the HTML form with notification divs, which are hidden via css: <div id="success" class="notification"> <p>Thank you! Your message has been sent.</p> </div> <div id="failure" class="notification"> <p>Sorry, your message could not be sent.</p> </div> <form id="contact-form" method="post" action="" class="jqtransform"> <label for="name">Name:</label> <input name="name" id="name" type="text" class="validate[required] input" /> <label for="company">Company:</label> <input name="company" id="company" type="text" class="input" /> <label for="phone">Phone:</label> <input name="phone" id="phone" type="text" class="input" /> <label for="email">Email:</label> <input name="email" id="email" type="text" class="validate[required,email] input" /> <div class="sep"></div> <label for="subject">Subject:</label> <input name="subject" id="subject" type="text" class="validate[required] input" /> <div class="clear"></div> <label for="message">Message:</label> <textarea name="message" id="message" class="validate[required]"></textarea> <div id="check-services"> <input type="checkbox" name="services[]" value="Contractor Recommendation" /> <div>Contractor Recommendation</div> <input type="checkbox" name="services[]" value="Proposal Review" /> <div>Proposal Review</div> <input type="checkbox" name="services[]" value="Existing Website Review" /> <div>Existing Website Review</div> <input type="checkbox" name="services[]" value="Work Evaluation" /> <div>Work Evaluation</div> <input type="checkbox" name="services[]" value="Layman Translation" /> <div>Layman Translation</div> <input type="checkbox" name="services[]" value="Project Management" /> <div>Project Management</div> </div> <div class="sep"></div> <input name="submit" id="submit" type="submit" class="button" value="Send" /> <input name="reset" id="reset" type="reset" class="button" value="Clear" onclick="$.validationEngine.closePrompt('.formError',true)" /> </form> Here is the javascript: // CONTACT FORM VALIDATION AND SUBMISSION $(document).ready(function(){ $('#contact-form').validationEngine({ ajaxSubmit: true, ajaxSubmitFile: 'lib/mail.php', scroll: false, success: function(){ $('#success').slideDown(); }, failure: function(){ $('#failure').slideDown(); $('.formError').animate({ marginTop: '+30px' }); } }); }); And here is my PHP mailer script: <?php $name = $_POST['name']; $company = $_POST['company']; $phone = $_POST['phone']; $email = $_POST['email']; $subject = $_POST['subject']; $message = $_POST['message']; $services = $_POST['services']; $to = '[email protected]'; $subject = 'THC - Contact'; $content .= "You received a message from ".$name.".\r\n\n"; if ($company): $content .= "They work for ".$company.".\r\n\n"; endif; $content .= "Here's the message:\r\n\n".$message."\r\n\n"; $content .= "And they are interested in the services below:\r\n\n"; $content .= implode("\r\n",$services); if ($phone): $content .= "\r\n\nYou can reach them at ".$phone."."; else: $content .= "\r\n\nNo phone number was provided."; endif; $headers = "From: ".$name."\r\n"; $headers .= "Reply-To: ".$email."\r\n"; if (mail($to,$subject,$content,$headers)): return true; else: return false; endif; ?>

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  • SQL Maintenance Cleanup Task 'Success' But not deleting files

    - by Seph
    I have a maintenance plan setup for a databases on a server. As part of the backup is a Maintenance Cleanup Task. SQL Version 2008 The task that 'succeeds' is setup as: Delete backup files Correct folder (same address as the backup task) File extension: bak (NOT .bak) Delete files older than: 20 Hour(s) I have other similar cleanup tasks that occur in the same maintenance plan which work fine. This plan has worked fine in the past, I just noticed that last night it reported 'success' and the rest of the plan continued, however the file from 2 days ago still remains. I have checked similar questions such as this question, and this is not the case as my maintenance task worked fine two days ago and for the past several weeks:

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  • Postgresql - one database for everyone, or one-database per customer

    - by user337876
    I'm working on a web-based business application where each customer will need to have their own data (think basecamphq.com type model) For scalability and ease-of-upgrades, I'd prefer to have a single database where each customer gets a filtered version of the data. The problem is how to guarantee that they stay sandboxed to their own data. Trying to enforce it in code seems like a disaster waiting to happen. I know Oracle has a way to append a where clause to every query based on a login id, but does Postgresql have anything similar? If not, is there a different design pattern I could use (like creating a view of each table for each customer that filters)? Worse case scenario, what is the performance/memory overhead of having 1000 100M databases vs having a single 1Tb database? I will need to provide backup/restore functionality on a per-customer basis which is dead-simple on a single database but quite a bit trickier if they are sharing the database with other customers.

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  • Vanilla WPF application hangs on one customer's machine

    - by Heinzi
    At a customer, one of our WPF applications started to hang. When trying to reproduce the problem with a minimal working example, I discovered that even the most basic (non-trivial) WPF application will hang on that machine. Example A: Create a new C# WPF project in Visual Studio 2008. Change nothing, compile it and run it on the customer's machine. It will run. Example B: Take Example A, and add a TextBlock to the main form Window1: <Window ...> <Grid> <TextBlock>Test</TextBlock> </Grid> </Window> Compile the application and run it on the customer's machine. It will hang: The title bar and the window border is visible, the inside is transparent and the window does not react to anything (cannot be moved or closed). The application must be shut down using the task manager. Obviously, this customer's WPF is broken. Is this a known issue, i.e., has anyone encountered it before and already knows how to solve it (e.g. reinstall .net 3.5 SP1, etc.)? The development machine is W7SP1, the customer's machine is XP (probably SP3, didn't check).

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  • Matching on search attributes selected by customer on front end

    - by CodeNinja1974
    I have a method in a class that allows me to return results based on a certain set of Customer specified criteria. The method matches what the Customer specifies on the front end with each item in a collection that comes from the database. In cases where the customer does not specify any of the attributes, the ID of the attibute is passed into the method being equal to 0 (The database has an identity on all tables that is seeded at 1 and is incremental). In this case that attribute should be ignored, for example if the Customer does not specify the Location then customerSearchCriteria.LocationID = 0 coming into the method. The matching would then match on the other attributes and return all Locations matching the other attibutes, example below: public IEnumerable<Pet> FindPetsMatchingCustomerCriteria(CustomerPetSearchCriteria customerSearchCriteria) { if(customerSearchCriteria.LocationID == 0) { return repository.GetAllPetsLinkedCriteria() .Where(x => x.TypeID == customerSearchCriteria.TypeID && x.FeedingMethodID == customerSearchCriteria.FeedingMethodID && x.FlyAblityID == customerSearchCriteria.FlyAblityID ) .Select(y => y.Pet); } } The code for when all criteria is specified is shown below: private PetsRepository repository = new PetsRepository(); public IEnumerable<Pet> FindPetsMatchingCustomerCriteria(CustomerPetSearchCriteria customerSearchCriteria) { return repository.GetAllPetsLinkedCriteria() .Where(x => x.TypeID == customerSearchCriteria.TypeID && x.FeedingMethodID == customerSearchCriteria.FeedingMethodID && x.FlyAblityID == customerSearchCriteria.FlyAblityID && x.LocationID == customerSearchCriteria.LocationID ) .Select(y => y.Pet); } I want to avoid having a whole set of if and else statements to cater for each time the Customer does not explicitly select an attribute of the results they are looking for. What is the most succint and efficient way in which I could achieve this?

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  • Using LDAP to store customer data

    - by mechcow
    We wish to store some data in 389 Directory Server LDAP that doesn't fit that well into the standard set of schema's that come with the product. Nothing too amazing, things like: when the customer joined are they currently active customer certificate[1] which environment they are using My question is this: should we register with OID and start writing up our own custom schema OR is there a standard schema definition not provided by Directory Server that we can download and use that would fit our needs? Should we munge/hack existing attributes and store the data among there (I'm strongly opposed to this, but would be interested in arguments about why its better than extending)? [1] I know there is a field for this userCertificate but we don't want to use it to authenticate the user for the purposes of binding Using CentOS 5.5 with 389 Directory Server 8.1

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  • NHibernate does not update entity when repository is passed by constructor

    - by Alex
    Hi everybody, I am developing with NHibernate for the first time in conjunction with ASP.NET MVC and StructureMap. The CodeCampServer serves as a great example for me. I really like the different concepts which were implemented there and I can learn a lot from it. In my controllers I use Constructur Dependency Injection to get an instance of the specific repository needed. My problem is: If I change an attribute of the customer the customer's data is not updated in the database, although Commit() is called on the transaction object (by a HttpModule). public class AccountsController : Controller { private readonly ICustomerRepository repository; public AccountsController(ICustomerRepository repository) { this.repository = repository; } public ActionResult Save(Customer customer) { Customer customerToUpdate = repository .GetById(customer.Id); customerToUpdate.GivenName = "test"; //<-- customer does not get updated in database return View(); } } On the other hand this is working: public class AccountsController : Controller { [LoadCurrentCustomer] public ActionResult Save(Customer customer) { customer.GivenName = "test"; //<-- Customer gets updated return View(); } } public class LoadCurrentCustomer : ActionFilterAttribute { public override void OnActionExecuting(ActionExecutingContext filterContext) { const string parameterName = "Customer"; if (filterContext.ActionParameters.ContainsKey(parameterName)) { if (filterContext.HttpContext.User.Identity.IsAuthenticated) { Customer CurrentCustomer = DependencyResolverFactory .GetDefault() .Resolve<IUserSession>() .GetCurrentUser(); filterContext.ActionParameters[parameterName] = CurrentCustomer; } } base.OnActionExecuting(filterContext); } } public class UserSession : IUserSession { private readonly ICustomerRepository repository; public UserSession(ICustomerRepository customerRepository) { repository = customerRepository; } public Customer GetCurrentUser() { var identity = HttpContext.Current.User.Identity; if (!identity.IsAuthenticated) { return null; } Customer customer = repository.GetByEmailAddress(identity.Name); return customer; } } I also tried to call update on the repository like the following code shows. But this leads to an NHibernateException which says "Illegal attempt to associate a collection with two open sessions". Actually there is only one. public ActionResult Save(Customer customer) { Customer customerToUpdate = repository .GetById(customer.Id); customer.GivenName = "test"; repository.Update(customerToUpdate); return View(); } Does somebody have an idea why the customer is not updated in the first example but is updated in the second example? Why does NHibernate say that there are two open sessions?

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  • firefox, jQuery ajax calls firing twice and never triggering success or error functions

    - by Adrian Adkison
    Hi, I am developing with the .NET framework, using jQuery 1.4.2 client side. When developing in Firefox version 3.6, every so often an one of the many ajax calls I make on the page will fire twice, the second will return successfully but will not trigger the success handler of the ajax call and the first never returns anything. So basically the data is all sent to the server and response is sent down but nothing happens with the response. Here is an example of the call I am making. It happens to any of the ajax calls, so there is not one particular that is causing the problem: $.ajax({ type:"POST", contentType : "application/json; charset=utf-8", data:"{}", dataType:"json", success:function(){ alert('success'); }, error:function(){ alert('error'); }, url:'/services.aspx/somemethod' }); }) From firebug, here are the headers of the first call which in firebug shows as never completely responding, meaning i see no response code and the loader gif in the firebug never goes away. Note:In firebug it usually says Response Header but for the first call this space is blank Server ASP.NET Development Server/9.0.0.0 X-AspNet-Version 2.0.50727 Content-Type application/json; charset=utf-8 Connection Close Request Headers Host mydomain.com User-Agent Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401Firefox/3.6.3 ( .NET CLR 3.5.30729) Accept application/json, text/javascript, */* Accept-Language en-us,en;q=0.5 Accept-Encoding gzip,deflate Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive 115 Connection keep-alive Content-Type application/json; charset=utf-8 X-Requested-With XMLHttpRequest Referer http://mydomain.com/mypage.aspx Here is the header from the second request which just appear to complete in firebug (i.e response is 200): Response Header Server ASP.NET Development Server/9.0.0.0 X-AspNet-Version 2.0.50727 Content-Type application/json; charset=utf-8 Connection Close Request Headers Host mydomain.com User-Agent Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 ( .NET CLR 3.5.30729) Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language en-us,en;q=0.5 Accept-Encoding gzip,deflate Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive 115 Connection keep-alive Content-Type application/json; charset=utf-8 Referer http://mydomain.com/mypage.aspx To summarize my question, why are two requests being made and why are neither of them triggering a success or error handler in the ajax call. I have seen this article about firefox 3.5+ and preflighted requests https://developer.mozilla.org/En/HTTP_access_control#Preflighted_requests In the article is says if a "POST" is made with any other content type than "application/x-www-form-urlencoded, multipart/form-data, or text/plain" than the request is pre-flighted. If this is the case, this should happen to all of my calls. Thanks

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  • jQuery .ajax success function not rendering html with jQuery UI elements

    - by tylerpenney
    How do I have the html loaded into my div from the .ajax render with jquery? the success function loads the HTML, but those elements do not show up as jQuery UI elements, just the static HTML types. Any pointers? $(function() { $('input[type=image]').click(function(){ $.ajax({ url: '_includes/callinfo.php', data: 'id=' + $(this).attr('value'), dataType: "html", success: function(html){ $('#callwindow').html(html); } }); }); });

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