account management - Page 253

Need to restore emails that Outlook deleted from the mail server

- by Mugen

I wanted to use POP mail for my Yahoo mail account. So I went to the Yahoo mail settings and enabled POP feature. I installed Microsoft Outlook 2007 and added the settings for my Yahoo mail account. Then I performed a sync. I successfully received all the emails from Yahoo account into my pc. But when I logged into my Yahoo mail online, to my horror all the mails were deleted. It seems someone in Microsoft for some reason decided to keep the default setting unchecked for "Leave copy of messages on the server". This has been a very old account and I need to have all the mails also present on the mail server so I can access it anytime and future purposes. Is there anyway I can restore these emails on the server again? Any ideas how I can get it back to the way it was? I have been googling this for quite sometime now but I'm not able to find it. Any helpful suggestions are welcome. Thanks.

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Retrieve a user's Exchange database in powershell

- by Paul

Hey Everyone, I've scoured the interwebs for a few days now off and on to find this. I am creating a powershell script for email-enabling new user's(Exchange 2007). To give you a little background when we have a new hire, their AD account is created at our off-site helpdesk, but they don't create their email account. I'm trying to automate the process of mail-enabling the user which involves putting them in the same database as an existing user, disable imap pop activesync, and lastly email the requester of the ticket. I would like to just get prompted for the New User's name, User to Replicate(mailbox, storage group, database), and the person to email after it's been created. So if someone could just help with a command to Retrieve a user's Exchange database in powershell that would be great, but if people also want to help with my hacked up script please do so as well!!! Here is what I have so far: Write-output “ENTER THE FOLLOWING DETAILS” $DName = Read-Host “User Diplay Name" $RUser = Read-Host "Replicate User(Database Grab)" ***$RData = #get the Replicate user's mailbox database here*** $REmail = #either just use a Read-Host “Requester's Email address" or ask for Requester's name and pipe through their email address by digging for it w/ powershell Enable-Mailbox -Identity "$DName" -Database "$RData" Send-MailMessage -From "John Doe <[email protected]>" -To (put $REmail here which is the Requester's email) -Subject "Test Person's email account" -Body "Test Person's email account has been setup.`n`n`nJohn Doe`nGeneric Company`nSystems Administrator`nOffice: 123.456.7890`[email protected]" -SmtpServer genericexchange.exchange.com

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Server 2003 and SSL Certificates

- by Keith Stokes

I have a Windows 2000 domain with dozens of Windows 2000 servers and a few 2003 servers. Each server runs a custom app talking to a 3rd party utilizing self-signed certificates. To help troubleshooting we've created a custom test app. The 2000 servers are able to talk within seconds. The 2003 servers take anywhere from 10-30 seconds using a domain account and much less, usually under 5 seconds using a local account. The only exception to the local account performance is a new account, which is slow initially then faster. If you leave the test app open and reconnect repeatedly it talks in seconds. If you leave it open for sometime between 1 and 2 hours, it reverts back to the previous 10 seconds, so obviously something is caching. Installing the destination certificates in the local 2003 server store makes no difference. I've installed the certificates in AD and that apparently makes domain accounts work in 9-12 seconds, vs 30 seconds that was regular before. Manually clearing the certificate store on the 2003 server makes no difference. I'm at a loss as to where the certs might be cached and if I'm using some sort of domain certificate store that's hiding from me.

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Can My Personal GMail Query A Remote LDAP Server?

- by Maarx

I have a personal GMail account, from which I frequently send e-mail to a great many various users of a specific business. The corporation has been kind enough to provide me with the credentials to access their LDAP server, with which I would like my GMail web client to be able to auto-complete partial addresses or names for which that LDAP server has an entry. Is there any way I can get a personal GMail account (or it's corresponding entire Google account) account to incorporate an LDAP server into it's Contacts? If I cannot get it to query dynamically and on-demand, is there an idiot-proof way (assuming the client permits, which they may not) to query the LDAP server for it's entire database, save it, and bulk import it to GMail? Perhaps, even, something I could set to repeat periodically (weekly, perhaps), without human interaction? If I did the latter, I assume it would be trivial to import all of these contacts under a single category that could be easily manipulated from within the GMail web-based client. I have been a staunch user and supporter of the GMail web-based client since it's instantiation, but this one is kind of a deal-breaker for me. If it's impossible, what do you suggest I do?

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Is there any method of backing up Google Drive files in some sort of versioning system?

- by VictorKilo

Backstory My company is utilizing Google Drive for our shared files. Each user has their own Drive account. In addition, we have a corporate Drive account which holds documents which are shared to each user. Each folder is shared to different users depending on their permissions and positions in the company. Many users are able to add files, and updated folders within this shared Drive account. This is fine. What is not fine, is when someone deletes something that they shouldn't. I have little to no way of knowing when I file is deleted wrongfully. Furthermore, anything that gets deleted goes into the trash bin of the file's creator, so I can't just restore it from the trash. Question Is there any method of backing up Google Drive files in some sort of versioning system that would allow me to revert files back to defined points in time? What i have Tried I currently have this corporate drive account synced up to my personal computer through the Google Drive application. Each night, I run a backup on the file using Windows "Backup and Restore." This allows me to at least get back files that are lost, but I a cleaner method than this. It's very possible that I may not have the very latest version of a document on my computer when the utility runs.

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Redhat Linux password fail on ssh

- by Stephopolis

I am trying to ssh into my linux machine from my mac. If I am physically at the machine I can log in with my password just fine, but if I am sshing it refuses. I am getting: Permission denies (publickey,keyboard-interactive) I thought that it might be caused by some changes that I recently made to system-auth, but I restored everything to what I believe was the original format: #%PAM-1.0 # This file is auto-generated. # User changes will be destroyed the next time authconfig is run. auth required pam_env.so auth sufficient pam_fprintd.so auth sufficient pam_unix.so nullok try_first_pass auth requisite pam_succeed_if.so uid >= 500 quiet auth required pam_deny.so account required pam_unix.so account sufficient pam_localuser.so account sufficient pam_succeed_if.so uid < 500 quiet account required pam_permit.so password requisite pam_cracklib.so try_first_pass retry=3 password sufficient pam_unix.so md5 shadow nullok try_first_pass use_authtok password required pam_deny.so session optional pam_keyinit.so revoke session required pam_limits.so session [success=1 default=ignore] pam_succeed_if.so service in crond quiet use_uid session required pam_unix.so But I still could not ssh in. I tried removing my password all together and that didn't seem to help either. It still asks and even entering an empty string (nothing) it still fails me out. Any advice?

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Best way to restrict access to a folder in Dropbox

- by Joe S

I currently run a business with around 10 staff members and we currently use Dropbox Pro 100GB to share all of our files. It works very well and is inexpensive, however, I am taking on a number of new staff and would like to move the more sensitive documents into their own, protected folder. Currently, we all share one Dropbox account, I am aware that Dropbox for teams supports this, but it is far too expensive for us as a small company. I have researched a number of solutions: 1) Set up a new standard Dropbox account just for use by management, which will contain all of the sensitive documents, and join the shared folder of the rest of my team to access the rest of the documents. As i understand it, this is not possible with a free account, as any dropbox shared folder added to your account will use up your quota 2) Set up some sort of TrueCrypt container, and install TrueCrypt on each trusted staff member's machine, and store the documents inside that. Would this be difficult to use? I'd imagine the sync-ing would not work so well as the disk would technically be mounted at the time of use and any changes would be a change to the actual container rather than individual files. I was just wondering if anyone knows a way to do this without the drawbacks outlined above? Thanks!

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Windows 7 permissions and Samba domain

- by Nimzo

I'm the main desktop support in an office of mixed MacOS and WinXp machines, about 60. I'm new to Windows 7. Currently our XP users are admins on their own machines, and my boss is wanting us to get away from that now that we're going to Windows 7 (64bit). My boss is largely absent from my day-to-day work, so I'm here looking for help =) I have numerous unattended .cmd scripts that we run from a server share, unattended software installs. Some run at login, some have to be run manually. With the NetworkAdmin account logged on to the computer, I am able to run the .cmd files and install stuff just fine. With my test account logged on (Power User), I cannot run the .cmd file - I get an Access Denied. When I change my test account to an Admin on the machine, I still get access denied. However, the test account can simply double-click the .exe and install the software just fine, as admin. Power User can't install anything. How do I fix it so that any power user or admin on the machine can run anything as long as it's on our shared software drive?

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Users Password does not reset after successful login at the console but works fine with SSH

- by jnbbender

The title says it all. I have my unsuccessful login attempts set to three. I purposefully fail logging in 2x, then when I SSH into the box successfully the 3rd time my count drops back to zero; exactly what should happen. But at the console I get failed login attempts EVEN for my successful login attempts. I am using RHEL 5.6 and no I am not able to upgrade. Here is my system-auth file: auth required pam_env.so auth required pam_tally.so onerr=fail deny=3 per_user auth sufficient pam_unix.so nullok try_first_pass auth requisite pam_succeed_if.so uid >= 500 quiet auth required pam_deny.so account required pam_unix.so account required pam_tally.so account sufficient pam_succeed_if.so uid < 500 quiet account required pam_permit.so password requisite pam_cracklib.so try_first_pass retry=3 password sufficient pam_unix.so md5 shadow nullok try_first_pass use_authtok password required pam_deny.so session optional pam_keyinit.co revoke session required pam_limits.so session [success=1 default=ignore] pam_succeed_if.so service in crond quiet use_uid session required pam_unix.so I have tried adding reset after and in place of per_user in the auth required pam_tally.so field. Nothing seems to work and I don't know why SSH is working just fine. Any ideas?

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mysql cluster problem in ubuntu

- by Firman

I have a problem while installing and configuring mysql cluster runnign on ubuntu 10.10 This is configuration for Cluster management [NDBD DEFAULT] NoOfReplicas=2 DataMemory=10MB IndexMemory=25MB MaxNoOfTables=256 MaxNoOfOrderedIndexes=256 MaxNoOfUniqueHashIndexes=128 [MYSQLD DEFAULT] [NDB_MGMD DEFAULT] [TCP DEFAULT] [NDB_MGMD] Id=1 # the NDB Management Node (this one) HostName=192.168.10.101 [NDBD] Id=2 # the first NDB Data Node HostName=192.168.10.11 DataDir= /var/lib/mysql-cluster [NDBD] Id=3 # the second NDB Data Node HostName=192.168.10.12 DataDir=/var/lib/mysql-cluster [MYSQLD] [MYSQLD] and this is configuration for both node : [mysqld] ndbcluster ndb-connectstring=192.168.10.101 # the IP of the MANAGMENT (THIRD) SERVER [mysql_cluster] ndb-connectstring=192.168.10.101 # the IP of the MANAGMENT (THIRD) SERVER After running all node and management, and I use ndb_mgm, the type 'show' command, and something appear like this : ndb_mgm> show Connected to Management Server at: localhost:1186 Cluster Configuration --------------------- [ndbd(NDB)] 2 node(s) id=2 @192.168.10.11 (mysql-5.1.39 ndb-7.0.9, Nodegroup: 0, Master) id=3 @192.168.10.12 (mysql-5.1.39 ndb-7.0.9, Nodegroup: 0) [ndb_mgmd(MGM)] 1 node(s) id=1 @192.168.10.101 (mysql-5.1.39 ndb-7.0.9) [mysqld(API)] 1 node(s) id=4 (not connected, accepting connect from 192.168.10.101) look at two last line.. not as what http://dev.mysql.com/tech-resources/articles/mysql-cluster-for-two-servers.html look like (see at point 4) anyone have ever had this problem ?

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How to remove all data that a website stores on a PC? [on hold]

- by s.r.a

I was a member in a computer forum website (sevenforums.com) for months. Two days ago I created a thread and many members participated in it, some of them asked me some irrelevant questions and I said “this question is irrelevant” and didn’t get them the answer. Thread finished and I could get the answer from another website and posted it to that website to arise members’ knowledge. Yesterday like every day I went to that website and faced a massage which was banning me, and my account was disabled. I shocked and I didn’t have even any option to appeal against that wrong decision. So I had to do something. And I did the following works: 1- I disconnected my Internet connection and cleared all the history data on the browser I use, the Google chrome. 2- I then ran “ccleaner” tool and marked almost all the options and then clicked on “run” button. Then it cleared all the data including the cookies. 3- I connected the machine (desktop) to the Internet and immediately changed my IP address. 4- I created a new Hotmail account and tried to register as a new member to that website (sevenforums.com). 5- I succeeded and my new account was enabled so I start to posting to that website. But unfortunately, after less than 1 minute I faced this message: “You are already banned”! My question is that, how they could know me again? How to create a new account without they know me? Thanks in advance.

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XSL apply templates not working...could be XPath error

- by AdRock

I have converted mny stylesheet to use apply templates instead of call templates and it worked fine for my other styesheet, which was more complicated, but this one doesn't seem to work even thought it is a much simpler template. All that it outputs is the sex node and the userlevel node. I think it has to do with my Xpath. All i want is to output the < user information, nothing else <xsl:stylesheet xmlns:xsl="http://www.w3.org/1999/XSL/Transform" version="1.0"> <xsl:template name="hoo" match="/"> <html> <head> <title>Registered Members</title> <link rel="stylesheet" type="text/css" href="user.css" /> </head> <body> <h1>Registered Members</h1> <xsl:for-each select="folktask/member/user"> <div class="userdiv"> <xsl:apply-templates/> </div> </xsl:for-each> </body> </html> </xsl:template> <xsl:template match="folktask/member/user"> <xsl:apply-templates select="@id"/> <xsl:apply-templates select="personal/name"/> <xsl:apply-templates select="personal/address1"/> <xsl:apply-templates select="personal/city"/> <xsl:apply-templates select="personal/county"/> <xsl:apply-templates select="personal/postcode"/> <xsl:apply-templates select="personal/telephone"/> <xsl:apply-templates select="personal/mobile"/> <xsl:apply-templates select="personal/email"/> <xsl:apply-templates select="personal"/> <xsl:apply-templates select="account/username"/> <xsl:apply-templates select="account"/> </xsl:template> <xsl:template match="@id"> <div class="heading bold"><h2>USER ID: <xsl:value-of select="." /></h2></div> </xsl:template> <xsl:template match="personal/name"> <div class="small bold">NAME:</div> <div class="large"><xsl:value-of select="." /></div> </xsl:template> <xsl:template match="personal/address1"> <div class="small bold">ADDRESS:</div> <div class="large"><xsl:value-of select="." /></div> </xsl:template> <xsl:template match="personal/city"> <div class="small bold">CITY:</div> <div class="large"><xsl:value-of select="." /></div> </xsl:template> <xsl:template match="personal/county"> <div class="small bold">COUNTY:</div> <div class="large"><xsl:value-of select="." /></div> </xsl:template> <xsl:template match="personal/postcode"> <div class="small bold">POSTCODE:</div> <div class="large"><xsl:value-of select="." /></div> </xsl:template> <xsl:template match="personal/telephone"> <div class="small bold">TELEPHONE:</div> <div class="large"><xsl:value-of select="." /></div> </xsl:template> <xsl:template match="personal/mobile"> <div class="small bold">MOBILE:</div> <div class="large"><xsl:value-of select="." /> </div> </xsl:template> <xsl:template match="personal/email"> <div class="small bold">EMAIL:</div> <div class="large"> <xsl:element name="a"> <xsl:attribute name="href"> <xsl:text>mailto:</xsl:text> <xsl:value-of select="." /> </xsl:attribute> <xsl:value-of select="." /> </xsl:element> </div> </xsl:template> <xsl:template match="personal"> <div class="small bold">SEX:</div> <div class="colored bold"> <xsl:choose> <xsl:when test="sex='Male'"> <div class="sex male"><xsl:value-of select="sex/."/></div> </xsl:when> <xsl:otherwise> <div class="sex female"><xsl:value-of select="sex/."/></div> </xsl:otherwise> </xsl:choose> </div> </xsl:template> <xsl:template match="account/username"> <div class="small bold">USERNAME:</div> <div class="large"><xsl:value-of select="." /></div> </xsl:template> <xsl:template match="account"> <div class="small bold">ACCOUNT TYPE:</div> <div class="colored "> <xsl:choose> <xsl:when test="userlevel='1'"> <div class="nml bold">Normal User</div> </xsl:when> <xsl:when test="userlevel='2'"> <div class="vol bold">Volunteer</div> </xsl:when> <xsl:when test="userlevel='3'"> <div class="org bold">Organiser</div> </xsl:when> <xsl:otherwise> <div class="name adm bold">Administrator</div> </xsl:otherwise> </xsl:choose> </div> </xsl:template> </xsl:stylesheet> and some of my xml <?xml version="1.0" encoding="ISO-8859-1" ?> <?xml-stylesheet type="text/xsl" href="users.xsl"?> <folktask xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="folktask.xsd"> <member> <user id="1"> <personal> <name>Abbie Hunt</name> <sex>Female</sex> <address1>108 Access Road</address1> <address2></address2> <city>Wells</city> <county>Somerset</county> <postcode>BA5 8GH</postcode> <telephone>01528927616</telephone> <mobile>07085252492</mobile> <email>[email protected]</email> </personal> <account> <username>AdRock</username> <password>269eb625e2f0cf6fae9a29434c12a89f</password> <userlevel>4</userlevel> <signupdate>2010-03-26T09:23:50</signupdate> </account> </user> <volunteer id="1"> <roles></roles> <region>South West</region> </volunteer> </member> <member> <user id="2"> <personal> <name>Aidan Harris</name> <sex>Male</sex> <address1>103 Aiken Street</address1> <address2></address2> <city>Chichester</city> <county>Sussex</county> <postcode>PO19 4DS</postcode> <telephone>01905149894</telephone> <mobile>07784467941</mobile> <email>[email protected]</email> </personal> <account> <username>AmbientExpert</username> <password>8e64214160e9dd14ae2a6d9f700004a6</password> <userlevel>2</userlevel> <signupdate>2010-03-26T09:23:50</signupdate> </account> </user> <volunteer id="2"> <roles>Van Driver,gas Fitter</roles> <region>South Central</region> </volunteer> </member> </folktask>

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Windows Azure: Announcing Support for Windows Server 2012 R2 + Some Nice Price Cuts

- by ScottGu

Today we released some great updates to Windows Azure: Virtual Machines: Support for Windows Server 2012 R2 Cloud Services: Support for Windows Server 2012 R2 and .NET 4.5.1 Windows Azure Pack: Use Windows Azure features on-premises using Windows Server 2012 R2 Price Cuts: Up to 22% Price Reduction on Memory-Intensive Instances Below are more details about each of the improvements: Virtual Machines: Support for Windows Server 2012 R2 This morning we announced the release of Windows Server 2012 R2 – which is a fantastic update to Windows Server and includes a ton of great enhancements. This morning we are also excited to announce that the general availability image of Windows Server 2012 RC is now supported on Windows Azure. Windows Azure is the first cloud provider to offer the final release of Windows Server 2012 R2, and it is incredibly easy to launch your own Windows Server 2012 R2 instance with it. To create a new Windows Server 2012 R2 instance simply choose New->Compute->Virtual Machine within the Windows Azure Management Portal. You can select the “Windows Server 2012 R2” image and create a new Virtual Machine using the “Quick Create” option: Or alternatively click the “From Gallery” option if you want to customize even more configuration options (endpoints, remote powershell, availability set, etc): Creating and instantiating a new Virtual Machine on Windows Azure is very fast. In fact, the Windows Server 2012 R2 image now deploys and runs 30% faster than previous versions of Windows Server. Once the VM is deployed you can drill into it to track its health and manage its settings: Clicking the “Connect” button allows you to remote desktop into the VM – at which point you can customize and manage it as a full administrator however you want: If you haven’t tried Windows Server 2012 R2 yet – give it a try with Windows Azure. There is no easier way to get an instance of it up and running! Cloud Services: Support for using Windows Server 2012 R2 with Web and Worker Roles Today’s Windows Azure release also allows you to now use Windows Server 2012 R2 and .NET 4.5.1 within Web and Worker Roles within Cloud Service based applications. Enabling this is easy. You can configure existing existing Cloud Service application to use Windows Server 2012 R2 by updating your Cloud Service Configuration File (.cscfg) to use the new “OS Family 4” setting: Or alternatively you can use the Windows Azure Management Portal to update cloud services that are already deployed on Windows Azure. Simply choose the configure tab on them and select Windows Server 2012 R2 in the Operating System Family dropdown: The approaches above enable you to immediately take advantage of Windows Server 2012 R2 and .NET 4.5.1 and all the great features they provide. Windows Azure Pack: Use Windows Azure features on Windows Server 2012 R2 Today we also made generally available the Windows Azure Pack, which is a free download that enables you to run Windows Azure Technology within your own datacenter, an on-premises private cloud environment, or with one of our service provider/hosting partners who run Windows Server. Windows Azure Pack enables you to use a management portal that has the exact same UI as the Windows Azure Management Portal, and within which you can create and manage Virtual Machines, Web Sites, and Service Bus – all of which can run on Windows Server and System Center. The services provided with the Windows Azure Pack are consistent with the services offered within our Windows Azure public cloud offering. This consistency enables organizations and developers to build applications and solutions that can run in any hosting environment – and which use the same development and management approach. The end result is an offering with incredible flexibility. You can learn more about Windows Azure Pack and download/deploy it today here. Price Cuts: Up to 22% Reduction on Memory Intensive Instances Today we are also reducing prices by up to 22% on our memory-intensive VM instances (specifically our A5, A6, and A7 instances). These price reductions apply to both Windows and Linux VM instances, as well as for Cloud Service based applications: These price reductions will take effect in November, and will enable you to run applications that demand larger memory (such as SharePoint, Databases, in-memory analytics, etc) even more cost effectively. Summary Today’s release enables you to start using Windows Server 2012 R2 within Windows Azure immediately, and take advantage of our Cloud OS vision both within our datacenters – and using the Windows Azure Pack within both your existing datacenters and those of our partners. If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today. Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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What’s Your Tax Strategy? Automate the Tax Transfer Pricing Process!

- by tobyehatch

Does your business operate in multiple countries? Well, whether you like it or not, many local and international tax authorities inspect your tax strategy. Legal, effective tax planning is perceived as a “moral” issue. CEOs are being asked to testify on their process of tax transfer pricing between multinational legal entities. Marc Seewald, Senior Director of Product Management for EPM Applications specializing in all tax subjects and Product Manager for Oracle Hyperion Tax Provisioning, and Bart Stoehr, Senior Director of Product Strategy for Oracle Hyperion Profitability and Cost Management joined me for a discussion/podcast on this interesting subject. So what exactly is “tax transfer pricing”? Marc defined it this way. “Tax transfer pricing is a profit allocation methodology required to be used by multinational corporations. Specifically, the ultimate goal of the transfer pricing is to ensure that the global multinational pays their fair share of income tax in each of their local markets. Specifically, it prevents companies from unfairly moving profit from ‘high tax’ countries to ‘low tax’ countries.” According to Marc, in today’s global economy, profitability can be significantly impacted by goods and services exchanged between the related divisions within a single multinational company. To ensure that these cost allocations are done fairly, there are rules that govern the process. These rules ensure that intercompany allocations fairly represent the actual nature of the businesses activity- as if two divisions were unrelated - and provide a clear audit trail of how the costs have been allocated to prove that allocations fall within reasonable ranges. What are the repercussions of improper tax transfer pricing? How important is it? Tax transfer pricing allocations can materially impact the amount of overall corporate income taxes paid by a company worldwide, in some cases by hundreds of millions of dollars! Since so much tax revenue is at stake, revenue agencies like the IRS, and international regulatory bodies like the Organization for Economic Cooperation and Development (OECD) are pushing to reform and clarify reporting for tax transfer pricing. Most recently the OECD announced an “Action Plan for Base Erosion and Profit Shifting”. As Marc explained, the times are changing and companies need to be responsive to this issue. “It feels like every other week there is another company being accused of avoiding taxes,” said Marc. Most recently, Caterpillar was accused of avoiding billions of dollars in taxes. In the last couple of years, Apple, GE, Ikea, and Starbucks, have all been accused of tax avoidance. It’s imperative that companies like these have a clear and auditable tax transfer process that enables them to justify tax transfer pricing allocations and avoid steep penalties and bad publicity. Transparency and efficiency are what is needed when it comes to the tax transfer pricing process. Bart explained that tax transfer pricing is driving a deeper inspection of profit recognition specifically focused on the tax element of profit. However, allocations needed to support tax profitability are nearly identical in process to allocations taking place in other parts of the finance organization. For example, the methods and processes necessary to arrive at tax profitability by legal entity are no different than those used to arrive at fully loaded profitability for a product line. In fact, there is a great opportunity for alignment across these two different functions.So it seems that tax transfer pricing should be reflected in profitability in general. Bart agreed and told us more about some of the critical sub-processes of an overall tax transfer pricing process within the Oracle solution for tax transfer pricing. “First, there is a ton of data preparation, enrichment and pre-allocation data analysis that is managed in the Oracle Hyperion solution. This serves as the “data staging” to the next, critical sub-processes. From here, we leverage the Oracle EPM platform’s ability to re-use dimensions and legal entity driver data and financial data with Oracle Hyperion Profitability and Cost Management (HPCM). Within HPCM, we manage the driver data, define the legal entity to legal entity allocation rules (like cost plus), and have the option to test out multiple, simultaneous tax transfer pricing what-if scenarios. Once processed, a tax expert can evaluate the effectiveness of any one scenario result versus another via a variance analysis configured with HPCM’s pre-packaged reporting capability known as Oracle Hyperion SmartView for Office.” Further, Bart explained that the ability to visibly demonstrate how a cost or revenue has been allocated is really helpful and auditable. “HPCM’s Traceability Maps are that visual representation of all allocation flows that have been executed and is the tax transfer analyst’s best friend in maintaining clear documentation for tax transfer pricing audits. Simply click and drill as you inspect the chain of allocation definitions and results. Once final, the post-allocated tax data can be compared to the GL to create invoices and journal entries for posting to your GL system of choice. Of course, there is a framework for overall governance of the journal entries, allocation percentages, and reporting to include necessary approvals.” Lastly, Marc explained that the key value in using the Oracle Hyperion solution for tax transfer pricing is that it keeps everything in alignment in one single place. Specifically, Oracle Hyperion effectively becomes the single book of record for the GAAP, management, and the tax set of books. There are many benefits to having one source of the truth. These include EFFICIENCY, CONTROLS and TRANSPARENCY.So, what’s your tax strategy? Why not automate the tax transfer pricing process!To listen to the entire podcast, click here.To learn more about Oracle Hyperion Profitability and Cost Management (HPCM), click here.

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Juniper Strategy, LLC is hiring SharePoint Developers…

- by Mark Rackley

Isn’t everybody these days? It seems as though there are definitely more jobs than qualified devs these days, but yes, we are looking for a few good devs to help round out our burgeoning SharePoint team. Juniper Strategy is located in the DC area, however we will consider remote devs for the right fit. This is your chance to get in on the ground floor of a bright company that truly “gets it” when it comes to SharePoint, Project Management, and Information Assurance. We need like-minded people who “get it”, enjoy it, and who are looking for more than just a job. We have government and commercial opportunities as well as our own internal product that has a bright future of its own. Our immediate needs are for SharePoint .NET developers, but feel free to submit your resume for us to keep on file as it looks as though we’ll need several people in the coming months. Please email us your resume and salary requirements to [email protected] Below are our official job postings. Thanks for stopping by, we look forward to hearing from you. Senior SharePoint .NET Developer Senior developer will focus on design and coding of custom, end-to-end business process solutions within the SharePoint framework. Senior developer with the ability to serve as a senior developer/mentor and manage day-to-day development tasks. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. For selected development path, prepare technical specification and build the solution. Assist project manager with defining development task schedule and level-of-effort. Lead technical solution deployment. Job Requirements Minimum of 7 years experience in agile development, with at least 3 years of SharePoint-related development experience (SPS, SharePoint 2007/2010, WSS2-4). Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Experience with using multiple data sources/repositories for database CRUD activities, including relational databases, SAP, Oracle e-Business. Experience with designing and deploying performance-based solutions in SharePoint for business processes that involve a very large number of records. Experience designing dynamic dashboards and mashups with data from multiple sources (internal to SharePoint as well as from external sources). Experience designing custom forms to facilitate user data entry, both with and without leveraging Forms Services. Experience building custom web part solutions. Experience with designing custom solutions for processing underlying business logic requirements including, but not limited to, SQL stored procedures, C#/ASP.Net workflows/event handlers (including timer jobs) to support multi-tiered decision trees and associated computations. Ability to create complex solution packages for deployment (e.g., feature-stapled site definitions). Must have impeccable communication skills, both written and verbal. Seeking a "tinkerer"; proactive with a thirst for knowledge (and a sense of humor). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. Applicants must pass a skills assessment test. MCP/MCTS or comparable certification preferred. Salary & Travel Negotiable SharePoint Project Lead Define project task schedule, work breakdown structure and level-of-effort. Serve as principal liaison to the customer to manage deliverables and expectations. Day-to-day project and team management, including preparation and maintenance of project plans, budgets, and status reports. Prepare technical briefings and presentation decks, provide briefs to C-level stakeholders. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. The SharePoint Project Lead will be working with SharePoint architects and system owners to perform requirements/gap analysis and develop the underlying functional specifications. Once we have functional specifications as close to "final" as possible, the Project Lead will be responsible for preparation of the associated technical specification/development blueprint, along with assistance in preparing IV&V/test plan materials with support from other team members. This person will also be responsible for day-to-day management of "developers", but is also expected to engage in development directly as needed. Job Requirements Minimum 8 years of technology project management across the software development life-cycle, with a minimum of 3 years of project management relating specifically to SharePoint (SPS 2003, SharePoint2007/2010) and/or Project Server. Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Ability to interact and collaborate effectively with team members and stakeholders of different skill sets, personalities and needs. General "development" skill set required is a fundamental understanding of MOSS 2007 Enterprise, SP1/SP2, from the top-level of skinning to the core of the SharePoint object model. Impeccable communication skills, both written and verbal, and a sense of humor are required. The projects will require being at a client site at least 50% of the time in Washington DC (NW DC) and Maryland (near Suitland). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. PMP certification, PgMP preferred. Salary & Travel Negotiable

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Integrate Microsoft Translator into your ASP.Net application

- by sreejukg

In this article I am going to explain how easily you can integrate the Microsoft translator API to your ASP.Net application. Why we need a translation API? Once you published a website, you are opening a channel to the global audience. So making the web content available only in one language doesn’t cover all your audience. Especially when you are offering products/services it is important to provide contents in multiple languages. Users will be more comfortable when they see the content in their native language. How to achieve this, hiring translators and translate the content to all your user’s languages will cost you lot of money, and it is not a one time job, you need to translate the contents on the go. What is the alternative, we need to look for machine translation. Thankfully there are some translator engines available that gives you API level access, so that automatically you can translate the content and display to the user. Microsoft Translator API is an excellent set of web service APIs that allows developers to use the machine translation technology in their own applications. The Microsoft Translator API is offered through Windows Azure market place. In order to access the data services published in Windows Azure market place, you need to have an account. The registration process is simple, and it is common for all the services offered through the market place. Last year I had written an article about Bing Search API, where I covered the registration process. You can refer the article here. http://weblogs.asp.net/sreejukg/archive/2012/07/04/integrate-bing-search-api-to-asp-net-application.aspx Once you registered with Windows market place, you will get your APP ID. Now you can visit the Microsoft Translator page and click on the sign up button. http://datamarket.azure.com/dataset/bing/microsofttranslator As you can see, there are several options available for you to subscribe. There is a free version available, great. Click on the sign up button under the package that suits you. Clicking on the sign up button will bring the sign up form, where you need to agree on the terms and conditions and go ahead. You need to have a windows live account in order to sign up for any service available in Windows Azure market place. Once you signed up successfully, you will receive the thank you page. You can download the C# class library from here so that the integration can be made without writing much code. The C# file name is TranslatorContainer.cs. At any point of time, you can visit https://datamarket.azure.com/account/datasets to see the applications you are subscribed to. Click on the Use link next to each service will give you the details of the application. You need to not the primary account key and URL of the service to use in your application. Now let us start our ASP.Net project. I have created an empty ASP.Net web application using Visual Studio 2010 and named it Translator Sample, any name could work. By default, the web application in solution explorer looks as follows. Now right click the project and select Add -> Existing Item and then browse to the TranslatorContainer.cs. Now let us create a page where user enter some data and perform the translation. I have added a new web form to the project with name Translate.aspx. I have placed one textbox control for user to type the text to translate, the dropdown list to select the target language, a label to display the translated text and a button to perform the translation. For the dropdown list I have selected some languages supported by Microsoft translator. You can get all the supported languages with their codes from the below link. http://msdn.microsoft.com/en-us/library/hh456380.aspx The form looks as below in the design surface of Visual Studio. All the class libraries in the windows market place requires reference to System.Data.Services.Client, let us add the reference. You can find the documentation of how to use the downloaded class library from the below link. http://msdn.microsoft.com/en-us/library/gg312154.aspx Let us evaluate the translatorContainer.cs file. You can refer the code and it is self-explanatory. Note the namespace name used (Microsoft), you need to add the namespace reference to your page. I have added the following event for the translate button. The code is self-explanatory. You are creating an object of TranslatorContainer class by passing the translation service URL. Now you need to set credentials for your Translator container object, which will be your account key. The TranslatorContainer support a method that accept a text input, source language and destination language and returns DataServiceQuery<Translation>. Let us see this working, I just ran the application and entered Good Morning in the Textbox. Selected target language and see the output as follows. It is easy to build great translator applications using Microsoft translator API, and there is a reasonable amount of translation you can perform in your application for free. For enterprises, you can subscribe to the appropriate package and make your application multi-lingual.

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OpenWorld: Spotlight on Fusion CRM

- by Tony Berk

Oracle OpenWorld is less than 2 weeks away, so you need to start figuring out how you are going to maximize your week. I don't want to discourage you, but I'm pretty sure it is impossible to attend all 2000+ sessions. So you need to focus on what's important to you. Many of our CRM customers will be interested in Fusion CRM, since they have already started Fusion implementations or determining when to start. If that's you, or you are just looking for an overview of Fusion CRM, we've got you covered! Let's start at the top! For an overview of what is in Fusion CRM and where it is going, you should attend the general session and roadmap session: General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. There is also a General Session for all Fusion Applications providing insight into the current strategy of the full product line and a high-level roadmap for each product area: Oracle Fusion Applications—Overview, Strategy, and Roadmap (GEN9433) - Oct 1, 10:45AM. This session will be repeated on Oct 3, 10:15AM. Now, if you want to drill down into some more detail, there are a lot more sessions with Oracle product management and customers. I'll highlight a few, but suggest you review the Fusion CRM Focus On document, or the search in the Content Catalog or Session Builder. Driving Sales Performance with Oracle Fusion CRM (CON9744) - Oct 3, 10:15AM. Demonstrates how sales executives can gain instant visibility into their business, deliver pervasive coaching to their reps, maximize their sales pipeline, and drive team alignment. The result is increased sales performance that enables sales executives to deliver more revenue without increasing their resources or expenses. Maximize Your Revenue Potential with Oracle Fusion CRM Sales Planning (CON9751) - Oct 2, 1:15PM. Learn how Oracle Fusion CRM helps companies intelligently optimize sales planning and manage sales performance including the ability to predict their future sales opportunities and use those predictions in conjunction with past sales data to optimally define their sales territories, sales quotas, and incentive compensation plans. Boost Marketing’s Contribution to Revenue with Oracle Fusion CRM Marketing (CON9746) - Oct 3, 11:45AM. Learn how Oracle Fusion CRM can help your organization integrate sales and marketing, using one CRM platform. See how Oracle Fusion CRM can help your organization learn where to invest its precious marketing dollars; drive more revenue with cross-channel marketing and prospecting capabilities, including and not limited to e-mail, Web, and social media; improve lead conversion with integrated lead management functionality; and do more with less by automating many manual tasks. Oracle Fusion CRM: Social Marketing (CON11559) - Oct 1, 3:15PM. Learn how Oracle’s acquisition of Collective Intellect, Vitrue, and Involver extends Oracle Fusion Marketing as a world-class social marketing solution. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15AM. Hear how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle's social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Of course, we recommend you hear from the current Fusion CRM customers too. So, don't miss Oracle Fusion Customer Relationship Management: Customer Adoption and Experiences (CON9415) on Oct 3 at 10:15AM for panel of customers discussing implementation experiences, best practices and benefits. After listening to all of this great information, you are probably going to have questions. Well, the experts will be on hand to help answer your questions and plan how your organization can get going with Fusion CRM. Be sure to head down to the DEMOgrounds and CRM Pavilion in the Moscone West Exhibit Hall. And finally, there is the always popular Meet the Experts session focused on Fusion CRM (MTE9658) on Oct 2 at 5PM (pre-registration via Schedule Builder is recommended.) In addition, there are more sessions on Mobility, Extensibility, Incentive Compensation, Fusion Customer Hub and other key components of the Fusion Applications infrastructure, Oracle Cloud and much, much more! For a full list, utilize the Fusion CRM Focus On document and Content Catalog. Enjoy!

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College Courses through distance learning

- by Matt

I realize this isn't really a programming question, but didn't really know where to post this in the stackexchange and because I am a computer science major i thought id ask here. This is pretty unique to the programmer community since my degree is about 95% programming. I have 1 semester left, but i work full time. I would like to finish up in December, but to make things easier i like to take online classes whenever I can. So, my question is does anyone know of any colleges that offer distance learning courses for computer science? I have been searching around and found a few potential classes, but not sure yet. I would like to gather some classes and see what i can get approval for. Class I need: Only need one C SC 437 Geometric Algorithms C SC 445 Algorithms C SC 473 Automata Only need one C SC 452 Operating Systems C SC 453 Compilers/Systems Software While i only need of each of the above courses i still need to take two more electives. These also have to be upper 400 level classes. So i can take multiple in each category. Some other classes I can take are: CSC 447 - Green Computing CSC 425 - Computer Networking CSC 460 - Database Design CSC 466 - Computer Security I hoping to take one or two of these courses over the summer. If not, then online over the regular semester would be ok too. Any help in helping find these classes would be awesome. Maybe you went to a college that offered distance learning. Some of these classes may be considered to be graduate courses too. Descriptions are listed below if you need. Thanks! Descriptions Computer Security This is an introductory course covering the fundamentals of computer security. In particular, the course will cover basic concepts of computer security such as threat models and security policies, and will show how these concepts apply to specific areas such as communication security, software security, operating systems security, network security, web security, and hardware-based security. Computer Networking Theory and practice of computer networks, emphasizing the principles underlying the design of network software and the role of the communications system in distributed computing. Topics include routing, flow and congestion control, end-to-end protocols, and multicast. Database Design Functions of a database system. Data modeling and logical database design. Query languages and query optimization. Efficient data storage and access. Database access through standalone and web applications. Green Computing This course covers fundamental principles of energy management faced by designers of hardware, operating systems, and data centers. We will explore basic energy management option in individual components such as CPUs, network interfaces, hard drives, memory. We will further present the energy management policies at the operating system level that consider performance vs. energy saving tradeoffs. Finally we will consider large scale data centers where energy management is done at multiple layers from individual components in the system to shutting down entries subset of machines. We will also discuss energy generation and delivery and well as cooling issues in large data centers. Compilers/Systems Software Basic concepts of compilation and related systems software. Topics include lexical analysis, parsing, semantic analysis, code generation; assemblers, loaders, linkers; debuggers. Operating Systems Concepts of modern operating systems; concurrent processes; process synchronization and communication; resource allocation; kernels; deadlock; memory management; file systems. Algorithms Introduction to the design and analysis of algorithms: basic analysis techniques (asymptotics, sums, recurrences); basic design techniques (divide and conquer, dynamic programming, greedy, amortization); acquiring an algorithm repertoire (sorting, median finding, strong components, spanning trees, shortest paths, maximum flow, string matching); and handling intractability (approximation algorithms, branch and bound). Automata Introduction to models of computation (finite automata, pushdown automata, Turing machines), representations of languages (regular expressions, context-free grammars), and the basic hierarchy of languages (regular, context-free, decidable, and undecidable languages). Geometric Algorithms The study of algorithms for geometric objects, using a computational geometry approach, with an emphasis on applications for graphics, VLSI, GIS, robotics, and sensor networks. Topics may include the representation and overlaying of maps, finding nearest neighbors, solving linear programming problems, and searching geometric databases.

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MSSQL: Copying data from one database to another

- by DigiMortal

I have database that has data imported from another server using import and export wizard of SQL Server Management Studio. There is also empty database with same tables but it also has primary keys, foreign keys and indexes. How to get data from first database to another? Here is the description of my crusade. And believe me – it is not nice one. Bugs in import and export wizard There is some awful bugs in import and export wizard that makes data imports and exports possible only on very limited manner: wizard is not able to analyze foreign keys, wizard wants to create tables always, whatever you say in settings. The result is faulty and useless package. Now let’s go step by step and make things work in our scenario. Database There are two databases. Let’s name them like this: PLAIN – contains data imported from remote server (no indexes, no keys, no nothing, just plain dumb data) CORRECT – empty database with same structure as remote database (indexes, keys and everything else but no data) Our goal is to get data from PLAIN to CORRECT. 1. Create import and export package In this point we will create faulty SSIS package using SQL Server Management Studio. Run import and export wizard and let it create SSIS package that reads data from CORRECT and writes it to, let’s say, CORRECT-2. Make sure you enable identity insert. Make sure there are no views selected. Make sure you don’t let package to create tables (you can miss this step because it wants to create tables anyway). Save package to SSIS. 2. Modify import and export package Now let’s clean up the package and remove all faulty crap. Connect SQL Server Management Studio to SSIS instance. Select the package you just saved and export it to your hard disc. Run Business Intelligence Studio. Create new SSIS project (DON’T MISS THIS STEP). Add package from disc as existing item to project and open it. Move to Control Flow page do one of following: Remove all preparation SQL-tasks and connect Data Flow tasks. Modify all preparation SQL-tasks so the existence of tables is checked before table is created (yes, you have to do it manually). Add new Execute-SQL task as first task in control flow: Open task properties. Assign destination connection as connection to use. Insert the following SQL as command: EXEC sp_MSForEachTable 'ALTER TABLE ? NOCHECK CONSTRAINT ALL' GO EXEC sp_MSForEachTable 'DELETE FROM ?' GO Save task. Add new Execute-SQL task as last task in control flow: Open task properties. Assign destination connection as connection to use. Insert the following SQL as command: EXEC sp_MSForEachTable 'ALTER TABLE ? CHECK CONSTRAINT ALL' GO Save task Now connect first Execute-SQL task with first Data Flow task and last Data Flow task with second Execute-SQL task. Now move to Package Explorer tab and change connections under Connection Managers folder. Make source connection to use database PLAIN. Make destination connection to use database CORRECT. Save package and rebuilt the project. Update package using SQL Server Management Studio. Some hints: Make sure you take the package from solution folder because it is saved there now. Don’t overwrite existing package. Use numeric suffix and let Management Studio to create a new version of package. Now you are done with your package. Run it to test it and clean out all the errors you find. TRUNCATE vs DELETE You can see that I used DELETE FROM instead of TRUNCATE. Why? Because TRUNCATE has some nasty limits (taken from MSDN): “You cannot use TRUNCATE TABLE on a table referenced by a FOREIGN KEY constraint; instead, use DELETE statement without a WHERE clause. Because TRUNCATE TABLE is not logged, it cannot activate a trigger. TRUNCATE TABLE may not be used on tables participating in an indexed view.” As I am not sure what tables you have and how they are used I provided here the solution that should work for all scenarios. If you need better performance then in some cases you can use TRUNCATE table instead of DELETE. Conclusion My conclusion is bitter this time although I am very positive guy. It is A.D. 2010 and still we have to write stupid hacks for simple things. Simple tools that existed before are long gone and we have to live mysterious bloatware that is our only choice when using default tools. If you take a look at the length of this posting and the count of steps I had to do for one easy thing you should treat it as a signal that something has went wrong in last years. Although I got my job done I would be still more happy if out of box tools are more intelligent one day. References T-SQL Trick for Deleting All Data in Your Database (Mauro Cardarelli) TRUNCATE TABLE (MSDN Library) Error Handling in SQL 2000 – a Background (Erland Sommarskog) Disable/Enable Foreign Key and Check constraints in SQL Server (Decipher)

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Architect Day: Boston - Agenda Update

- by Bob Rhubart

Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Boston, MA on September 12, 2012. Registration is open, but seating is limited. When: September 12, 2012 8:30am – 5:00pm Where: Boston Marriott Burlington One Burlington Mall Road Burlington, MA 01803 Register now Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast Salon E Foyer 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Salon E 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Salon E 10:00 am - 10:30 am Securing Public and Private Clouds | Anton Nielsen Long before the term "Cloud Computing" existed, Oracle technologies supported and promoted the concept. Centralized data with remote users has been at the core of these technologies for decades. The public cloud, and extending private clouds to the internet, though, has added security challenges never imagined decades ago. This presentation will examine a real life security breach and introduce architecture, technologies and policies to secure public and private clouds. Salon E 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Scott Mattoon The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Salon E Innovations in Grid Computing with Oracle Coherence | Rob Misek Learn how Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Salon C 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Salon E Oracle Enterprise Manager | Avi Huber Much more than a DB management tool, Oracle Enterprise Manager provides management and monitoring coverage for the entire Oracle stack, and beyond. This session will concentrate on the middleware management functionality in OEM, starting with Real User Experience monitoring, through AppServer management, and into deep-dive Java diagnostics. We’ll discuss Business Driven Application Management (BDAM) and the benefits of top-down monitoring. Lastly, we’ll demonstrate how to trace a specific user experience problem, through a multitier SOA application, to its root cause, deep in the JVM. Salon C 12:15 pm - 1:15 pm Lunch Salon E Foyer 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Salon E 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy (ETS). Salon E 21st Century SOA | Peter Belknap Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we'll take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Salon C 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Salon E 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Salon E 4:15 pm - 5:00 pm Networking / Reception Salon E Foyer Note: Session schedule and content subject to change.

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MDM for Tax Authorities

- by david.butler(at)oracle.com

In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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5 Things I Learned About the IT Labor Shortage

- by Oracle Accelerate for Midsize Companies

by Jim Lein | Sr. Principal Product Marketing Director | Oracle Midsize Programs | @JimLein Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} 5 Things I Learned About the IT Labor Shortage A gentle autumn breeze is nudging the last golden leaves off the aspen trees. It’s time to wrap up the series that I started back in April, “The Growing IT Labor Shortage: Are You Feeling It?” Even in a time of relatively high unemployment, labor shortages exist depending on many factors, including location, industry, IT requirements, and company size. According to Manpower Groups 2013 Talent Shortage Survey, 35% of hiring managers globally are having difficulty filling jobs. Their top three challenges in filling jobs are: 1. lack of technical competencies (hard skills) 2. Lack of available applicants 3. Lack of experience The same report listed Technicians as the most difficult position to fill in the United States For most companies, Human Capital and Talent Management have never been more strategic and they are striving for ways streamline processes, reduce turnover, and lower costs (see this Oracle whitepaper, “ Simplify Workforce Management and Increase Global Agility”). Everyone I spoke to—partner, customer, and Oracle experts—agreed that it can be extremely challenging to hire and retain IT talent in today’s labor market. And they generally agreed on the causes: a. IT is so pervasive that there are myriad moving parts requiring support and expertise, b. thus, it’s hard for university graduates to step in and contribute immediately without experience and specialization, c. big IT companies generally aren’t the talent incubators that they were in the freewheeling 90’s due to bottom line pressures that require hiring talent that can hit the ground running, and d. it’s often too expensive for resource-strapped midsize companies to invest the time and money required to get graduates up to speed. Here are my top lessons learned from my conversations with the experts. 1. A Better Title Would Have Been, “The Challenges of Finding and Retaining IT Talent That Matches Your Requirements” There are more applicants than jobs but it’s getting tougher and tougher to find individuals that perfectly fit each and every role. Top performing companies are increasingly looking to hire the “almost ready”, striving to keep their existing talent more engaged, and leveraging their employee’s social and professional networks to quickly narrow down candidate searches (here’s another whitepaper, “A Strategic Approach to Talent Management”). 2. Size Matters—But So Does Location Midsize companies must strive to build cultures that compete favorably with what large enterprises can offer, especially when they aren’t within commuting distance of IT talent strongholds. They can’t always match the compensation and benefits offered by large enterprises so it's paramount to offer candidates high quality of life and opportunities to build their resumes in alignment with their long term career aspirations. 3. Get By With a Little Help From Your Friends It doesn’t always make sense to invest time and money in training an employee on a task they will not perform frequently. Or get in a bidding war for talent with skills that are rare and in high demand. Many midsize companies are finding that it makes good economic sense to contract with partners for remote support rather than trying to divvy up each and every role amongst their lean staff. Internal staff can be assigned to roles that will have the highest positive impact on achieving organizational goals. 4. It’s Actually Both “What You Know” AND “Who You Know” If I was hiring someone today I would absolutely leverage the social and professional networks of my co-workers. Period. Most research shows that hiring in this manner is less expensive and time consuming AND produces better results. There is also some evidence that suggests new hires from employees’ networks have higher job performance and retention rates. 5. I Have New Respect for Recruiters and Hiring Managers My hats off to them—it’s not easy hiring and retaining top talent with today’s challenges. Check out the infographic, “A New Day: Taking HR from Chaos to Control”, on Oracle’s Human Capital Management solutions home page. You can also explore all of Oracle’s HCM solutions from that page based on your role. You can read all the posts in this series by clicking on the links in the right sidebar. Stay tuned…we’ll continue to post thought leadership on HCM and Talent Management topics.

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Certify August Updates

- by Sadia2

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We have added some release and platform certifications to MOS Certify. Applications : Oracle Demantra Demand Management 7.3.1.5, Oracle Demantra Predictive Trade Planning 7.3.1.5, Oracle Demantra Sales and Operations Planning 7.3.1.5 Database: Oracle Database Client 12.1.0.1.0 11.2.0.4.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.1.3, Oracle E-Business Suite 12.1.2, Oracle E-Business Suite 12.1.1, Oracle E-Business Suite 12.0.6, Oracle E-Business Suite 11.5.10.2 Edge Applications: Oracle Transportation Management 6.3.2 Enterprise Manager: Oracle Application Management Pack for Oracle E-Business Suite 12.1.0.1.0 Fusion Middleware: Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Forms Builder 11.1.1.6.0, Oracle Application Development Framework 11.1.1.6.0, Oracle Application Development Runtime 11.1.1.6.0, Oracle Business Intelligence Publisher 11.1.1.6.0, Oracle Directory Services Manager 11.1.1.6.0, Oracle Forms 11.1.1.6.0, Oracle GoldenGate 11.1.1.1.0, 11.1.1.1.2, 11.1.1.1.1, Oracle GoldenGate Application Adapters 11.1.1.1.1, Oracle Identity and Access Management 11.1.2.0.0, 11.1.2.1.0, Oracle Identity Federation 11.1.1.6.0, Oracle Real-Time Decision Load Generator 11.1.1.7.0, Oracle Real-Time Decision Studio 11.1.1.7.0, Oracle Real-Time Decisions 11.1.1.6.0, Oracle Reports 11.1.1.6.0, Oracle Segmentation Server 11.1.1.6.0, Oracle Virtual Directory 11.1.1.6.0, Oracle Web Cache 11.1.1.6.0, Oracle WebCenter Content Imaging 11.1.1.8.0, Oracle WebCenter Content Inbound Refinery Server 11.1.1.8.0, Oracle WebCenter Content Records 11.1.1.8.0, Oracle WebCenter Content Rights 11.1.1.8.0, Oracle WebCenter Content UI 11.1.1.8.0, Oracle WebCenter Enterprise Capture 11.1.1.8.0, Oracle WebCenter Portal 11.1.1.8.0, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: Explorer 11.1.1.8.0, Oracle WebCenter Universal Content Management 11.1.1.8.0, Reports Builder 11.1.1.6.0, Oracle WebCenter Content Records 11.1.1.8.0, Oracle WebCenter Content Rights 11.1.1.8.0, Oracle WebCenter Content UI 11.1.1.8.0, Oracle WebCenter Sites: Developer Tools 11.1.1.8.0 FSGBU Insurance Group : Oracle Health Insurance Claims 2.13.3.0.0, 2.13.2.0.0, 2.13.1.0.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Tools 9.1.3.0, 9.1.2.0, 9.1.0.0 JD Edwards World: JD Edwards World Service Enablement A93SE, A931SE PeopleSoft: PeopleSoft PeopleTools 8.52 Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel CRM Desktop Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel HI Web Client 8.2.2.2.0, 8.1.1.9.0, Siebel Gateway Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Outlook Add-in Client 8.2.2.2.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Web Server Extension 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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The Virtues and Challenges of Implementing Basel III: What Every CFO and CRO Needs To Know

- by Jenna Danko

The Basel Committee on Banking Supervision (BCBS) is a group tasked with providing thought-leadership to the global banking industry. Over the years, the BCBS has released volumes of guidance in an effort to promote stability within the financial sector. By effectively communicating best-practices, the Basel Committee has influenced financial regulations worldwide. Basel regulations are intended to help banks: More easily absorb shocks due to various forms of financial-economic stress Improve risk management and governance Enhance regulatory reporting and transparency In June 2011, the BCBS released Basel III: A global regulatory framework for more resilient banks and banking systems. This new set of regulations included many enhancements to previous rules and will have both short and long term impacts on the banking industry. Some of the key features of Basel III include: A stronger capital base More stringent capital standards and higher capital requirements Introduction of capital buffers Additional risk coverage Enhanced quantification of counterparty credit risk Credit valuation adjustments Wrong way risk Asset Value Correlation Multiplier for large financial institutions Liquidity management and monitoring Introduction of leverage ratio Even more rigorous data requirements To implement these features banks need to embark on a journey replete with challenges. These can be categorized into three key areas: Data, Models and Compliance. Data Challenges Data quality - All standard dimensions of Data Quality (DQ) have to be demonstrated. Manual approaches are now considered too cumbersome and automation has become the norm. Data lineage - Data lineage has to be documented and demonstrated. The PPT / Excel approach to documentation is being replaced by metadata tools. Data lineage has become dynamic due to a variety of factors, making static documentation out-dated quickly. Data dictionaries - A strong and clean business glossary is needed with proper identification of business owners for the data. Data integrity - A strong, scalable architecture with work flow tools helps demonstrate data integrity. Manual touch points have to be minimized. Data relevance/coverage - Data must be relevant to all portfolios and storage devices must allow for sufficient data retention. Coverage of both on and off balance sheet exposures is critical. Model Challenges Model development - Requires highly trained resources with both quantitative and subject matter expertise. Model validation - All Basel models need to be validated. This requires additional resources with skills that may not be readily available in the marketplace. Model documentation - All models need to be adequately documented. Creation of document templates and model development processes/procedures is key. Risk and finance integration - This integration is necessary for Basel as the Allowance for Loan and Lease Losses (ALLL) is calculated by Finance, yet Expected Loss (EL) is calculated by Risk Management – and they need to somehow be equal. This is tricky at best from an implementation perspective. Compliance Challenges Rules interpretation - Some Basel III requirements leave room for interpretation. A misinterpretation of regulations can lead to delays in Basel compliance and undesired reprimands from supervisory authorities. Gap identification and remediation - Internal identification and remediation of gaps ensures smoother Basel compliance and audit processes. However business lines are challenged by the competing priorities which arise from regulatory compliance and business as usual work. Qualification readiness - Providing internal and external auditors with robust evidence of a thorough examination of the readiness to proceed to parallel run and Basel qualification In light of new regulations like Basel III and local variations such as the Dodd Frank Act (DFA) and Comprehensive Capital Analysis and Review (CCAR) in the US, banks are now forced to ask themselves many difficult questions. For example, executives must consider: How will Basel III play into their Risk Appetite? How will they create project plans for Basel III when they haven’t yet finished implementing Basel II? How will new regulations impact capital structure including profitability and capital distributions to shareholders? After all, new regulations often lead to diminished profitability as well as an assortment of implementation problems as we discussed earlier in this note. However, by requiring banks to focus on premium growth, regulators increase the potential for long-term profitability and sustainability. And a more stable banking system: Increases consumer confidence which in turn supports banking activity Ensures that adequate funding is available for individuals and companies Puts regulators at ease, allowing bankers to focus on banking Stability is intended to bring long-term profitability to banks. Therefore, it is important that every banking institution takes the steps necessary to properly manage, monitor and disclose its risks. This can be done with the assistance and oversight of an independent regulatory authority. A spectrum of banks exist today wherein some continue to debate and negotiate with regulators over the implementation of new requirements, while others are simply choosing to embrace them for the benefits I highlighted above. Do share with me how your institution is coping with and embracing these new regulations within your bank. Dr. Varun Agarwal is a Principal in the Banking Practice for Capgemini Financial Services. He has over 19 years experience in areas that span from enterprise risk management, credit, market, and to country risk management; financial modeling and valuation; and international financial markets research and analyses.

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Skype support and dead parrot sketches

- by Greg Low

We as an industry have a lot to answer for. One thing is the level of support provided for users. Here's the conversation I'm having with Skype right now. It feels like being in a Monty Python skit. I was really hoping that when Microsoft purchased Skype that things might improve. 8:33:44 PM greglowInitial Question/Comment: Subscriptions (Unlimited Country, Unlimited Europe, Unlimited Region, Unlimited World)8:33:44 PM SystemThank you for contacting Skype Customer Support!8:33:49 PM SystemDonna Faye has joined this session!8:33:50 PM SystemConnected with Donna Faye8:33:50 PM SystemThank you for contacting Skype Customer Support!8:33:54 PM SystemPlease hold for the next available Live Support Agent.8:33:59 PM Donna FayeHello! Welcome to Skype Live Support! My name is Donna L. How may I help you?8:34:09 PM greglowI've got a subscription (skypename greglow)8:34:21 PM greglowIt's set to auto-renew8:34:45 PM greglowWhy have I been getting messages about my Skype number expiring, if it's set to renew automatically8:34:54 PM greglowand has recently renewed automatically8:35:09 PM Donna FayeThank you for the information.8:35:29 PM Donna FayeTo better assist you may I know your Skype name, please?8:35:37 PM greglowgreglow8:35:44 PM Donna FayeThank you.8:36:14 PM Donna FayeI understand your concern that you receive an email notification stating that your calling subscription will about to expire. Am I right?8:36:43 PM greglowNo, I got an email telling me that one of my Skype numbers was going to expire8:37:08 PM greglowWhen I went to the website, it said it was part of the subscription and the subscription was set to auto-renew8:37:18 PM greglowThe subscription auto-renewed on Oct XXth8:37:24 PM greglowBut the number still expired8:37:43 PM greglowWhen I logged on today, it said that the number had expired and that I had 52 days left to reactivate it8:37:58 PM greglowI did that but am trying to understand why that happens at all8:38:36 PM greglowWhy do you expire numbers that are part of auto-renewing subscriptions?8:39:49 PM Donna FayeUpon checking your account, your calling subscription link to three Online Numbers.8:39:55 PM greglowcorrect8:40:10 PM greglowbut until an hour or so ago, one of them had expired. why?8:40:54 PM Donna FayeLet me explain to you that now Online Number are detach to a calling subscription unlike before it was attach to the calling subscription so therefore each Online Number will recur individually.8:41:29 PM Donna FayeUpon checking your account it shows that all your Online Number will expire on October XX, 20138:41:44 PM Donna FayeIf you don't want to be charged again for you can cancel it anytime.8:41:59 PM greglowI have set it to charge automatically8:42:06 PM greglowso why do the numbers expire?8:42:32 PM Donna FayeNo they are not expired they are all active.8:42:33 PM greglowif there is an automatic payment set up, why does anything expire?8:42:52 PM greglowyes, but one of them was expired, and I only fixed it a few hours ago8:43:07 PM greglowI'm trying to understand why it expired8:44:54 PM Donna FayeThe email you got just notify you that you should have good enough funding source of your calling subscription and Online Number in order for this to recur.8:45:12 PM greglowAgreed. I did that but the number still expired. Why?8:45:38 PM Donna FayeHowever do not worry on this hence all Online Number are active and not expired.8:45:41 PM greglowWhen I logged on today it said that the number had expired and that I had 52 days left to reactivate it. Why did that happen?8:46:14 PM Donna FayeMay I know the Online Number you are pertaining, please?The number that had expired was (07) XXXX XXXX (Australia)8:49:19 PM Donna FayeOkay, do not worry on this Online Number because this will expire on October XX, 2013.8:49:38 PM Donna FayeThank you for all the information.8:49:46 PM greglowI understand that it won't expire now until next year. I'm trying to understand why it stopped working this time8:49:51 PM greglowso I can avoid that next time8:50:39 PM Donna FayeWhat do yo stop working, you mean that Online Number is unable to be reach out?8:50:59 PM Donna Faye*what do you mean by stop working8:51:18 PM greglowThe Skype number +61 7 XXXX XXXX stopped working because it expired8:51:32 PM Donna FayeNo, this into expired.8:51:34 PM greglowI'm trying to understand why it expired8:51:50 PM greglowSorry I don't follow "this into expired"8:52:39 PM Donna FayeLet me inform you that this Online Number is not expired.8:52:54 PM Donna FayePlease disregard the notification you see on your Skype account.8:53:02 PM greglowSorry, this is getting very frustrating. I already told you I fixed it today. I want to know why it happened.8:53:20 PM Donna FayeHence I can rest assured you that this is active until October XX, 2013.8:53:21 PM greglowSo I can avoid it happening again, on this account, or on our other accounts8:53:34 PM greglowCan I speak to someone who really understands this please?Donna FayeSkype send a notification to Skype users for their Skype product in order for them to be aware the expiration of your product however your Online Number still active on your account hence when your calling subscription Unlimited World recur your Online Number also recur. 8:57:59 PM Donna Faye I do apologize for this matter, please allow me to resolve this issue for you. 9:02:48 PM greglow My question is still the same: if it's set to auto-pay, why did it expire? 9:03:50 PM greglow Why did it stop working? Why did I have to "reactivate" it? 9:04:08 PM greglow Why didn't it just keep working if it's set to auto-pay? 9:04:30 PM greglow This isn't a difficult concept 9:04:34 PM Donna Faye Let me clarify to you that this is not the really expired what is emphasizing on this is when you don't have good enough funding source when you calling subscription recur the Online Number will possibly expired but seem that you have a good funding source then this will continue until 2013. 9:05:10 PM greglow When I logged on today, it was not working, and your website said it had expired and that I had 52 days left to reactivate it 9:05:17 PM greglow Why?and so on, and so on, and so on....

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