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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Tony Berk

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! As I mentioned in my earlier post about some of the keynote sessions, Is There a Cloud Over OpenWorld?, I'm going try to highlight some key sessions to help you find the best sessions for you. Interested to find out where Oracle CRM products are headed, then find your "roadmap" session. Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. Which session are you most interested in? Make your suggestions! But no voting for Pearl Jam or Kings of Leon. Those are after hours! 

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• What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

  - by Richard Lefebvre

  There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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• Examine your readiness for managing Enterprise Private Cloud

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Cloud computing promises to deliver greater agility to meet demanding  business needs, operational efficiencies, and lower cost. However these promises cannot be realized and enterprises may not be able to get the best value out of their enterprise private cloud computing infrastructure without a comprehensive cloud management solution . Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Take this new self-assessment quiz that measures the readiness of your enterprise private cloud. It scores your readiness in the following areas and discover where and how you can improve to gain total cloud control over your enterprise private cloud. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Complete Cloud Lifecycle Solution Check if you are ready to manage all phases of the building, managing, and consuming an enterprise cloud. You will learn how Oracle can help build and manage a rich catalog of cloud services – whether it is Infrastructure-as-a-Service, Database-as-a-Service, or Platform-as-a-Service, all from a single product. Integrated Cloud Stack Management Integrated management of the entire cloud stack – all the way from application to disk, is very important to eliminate the integration pains and costs that customers would have to otherwise incur by trying to create a cloud environment by integrating multiple point solutions. Business-Driven Clouds It is critical that an enterprise Cloud platform is not only able to run applications but also has deep business insight and visibility. Oracle Enterprise Manager 12c enables creation of application-aware and business-driven clouds that has deep insight into applications, business services and transactions. As the leading providers of business applications and the middleware, we are able to offer you a cloud solution that is optimized for business services. Proactive Management Integration of the enterprise cloud infrastructure with support can allow cloud administrators to benefit from Automatic Service Requests (ASR), proactive patch recommendations, health checks and end-of-life advisory for all of the technology deployed within cloud. Learn more about solution for Enterprise Cloud and Cloud management by attending various sessions , demos and hand-on labs at Oracle Open World 2012 . Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Content in Context: The right medicine for your business applications

  - by Lance Shaw

  For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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• Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

  - by Mike Stiles

  The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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• XSL using apply templates and match instead of call template

  - by AdRock

  I am trying to make the transition from using call-template to using applay templates and match but i'm not getting any data displayed only what is between the volunteer tags. When i use call template it works fine but it was suggested that i use applay-templates and match and not it doesn't work Any ideas how to make this work? I can then applay it to all my stylesheets. <?xml version="1.0" encoding="ISO-8859-1"?> <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform"> <xsl:key name="volunteers-by-region" match="volunteer" use="region" /> <xsl:template name="hoo" match="/"> <html> <head> <title>Registered Volunteers</title> <link rel="stylesheet" type="text/css" href="volunteer.css" /> </head> <body> <h1>Registered Volunteers</h1> <h3>Ordered by the username ascending</h3> <h3>Grouped by the region</h3> <xsl:for-each select="folktask/member[user/account/userlevel='2']"> <xsl:for-each select="volunteer[count(. | key('volunteers-by-region', region)[1]) = 1]"> <xsl:sort select="region" /> <xsl:for-each select="key('volunteers-by-region', region)"> <xsl:sort select="folktask/member/user/personal/name" /> <div class="userdiv"> <xsl:apply-templates/> <!--<xsl:call-template name="member_userid"> <xsl:with-param name="myid" select="../user/@id" /> </xsl:call-template> <xsl:call-template name="member_name"> <xsl:with-param name="myname" select="../user/personal/name" /> </xsl:call-template>--> </div> </xsl:for-each> </xsl:for-each> </xsl:for-each> <xsl:if test="position()=last()"> <div class="count"><h2>Total number of volunteers: <xsl:value-of select="count(/folktask/member/user/account/userlevel[text()=2])"/></h2></div> </xsl:if> </body> </html> </xsl:template> <xsl:template match="folktask/member"> <xsl:apply-templates select="user/@id"/> <xsl:apply-templates select="user/personal/name"/> </xsl:template> <xsl:template match="user/@id"> <div class="heading bold"><h2>USER ID: <xsl:value-of select="." /></h2></div> </xsl:template> <xsl:template match="user/personal/name"> <div class="small bold">NAME:</div> <div class="large"><xsl:value-of select="." /></div> </xsl:template> </xsl:stylesheet> and my xml file <folktask xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="folktask.xsd"> <member> <user id="1"> <personal> <name>Abbie Hunt</name> <sex>Female</sex> <address1>108 Access Road</address1> <address2></address2> <city>Wells</city> <county>Somerset</county> <postcode>BA5 8GH</postcode> <telephone>01528927616</telephone> <mobile>07085252492</mobile> <email>[email protected]</email> </personal> <account> <username>AdRock</username> <password>269eb625e2f0cf6fae9a29434c12a89f</password> <userlevel>4</userlevel> <signupdate>2010-03-26T09:23:50</signupdate> </account> </user> <volunteer id="1"> <roles></roles> <region>South West</region> </volunteer> </member> <member> <user id="2"> <personal> <name>Aidan Harris</name> <sex>Male</sex> <address1>103 Aiken Street</address1> <address2></address2> <city>Chichester</city> <county>Sussex</county> <postcode>PO19 4DS</postcode> <telephone>01905149894</telephone> <mobile>07784467941</mobile> <email>[email protected]</email> </personal> <account> <username>AmbientExpert</username> <password>8e64214160e9dd14ae2a6d9f700004a6</password> <userlevel>2</userlevel> <signupdate>2010-03-26T09:23:50</signupdate> </account> </user> <volunteer id="2"> <roles>Van Driver</roles> <region>South Central</region> </volunteer> </member> <member> <user id="3"> <personal> <name>Skye Saunders</name> <sex>Female</sex> <address1>31 Anns Court</address1> <address2></address2> <city>Cirencester</city> <county>Gloucestershire</county> <postcode>GL7 1JG</postcode> <telephone>01958303514</telephone> <mobile>07260491667</mobile> <email>[email protected]</email> </personal> <account> <username>BigUndecided</username> <password>ea297847f80e046ca24a8621f4068594</password> <userlevel>2</userlevel> <signupdate>2010-03-26T09:23:50</signupdate> </account> </user> <volunteer id="3"> <roles>Scaffold Erector</roles> <region>South West</region> </volunteer> </member> </folktask>

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• Array help Index out of range exeption was unhandled

  - by Michael Quiles

  I am trying to populate combo boxes from a text file using comma as a delimiter everything was working fine, but now when I debug I get the "Index out of range exeption was unhandled" warning. I guess I need a fresh pair of eyes to see where I went wrong, I commented on the line that gets the error //Fname = fields[1]; using System; using System.Collections.Generic; using System.ComponentModel; using System.Data; using System.Drawing; using System.Drawing.Printing; using System.Linq; using System.Text; using System.Windows.Forms; using System.IO; namespace Sullivan_Payroll { public partial class xEmpForm : Form { bool complete = false; public xEmpForm() { InitializeComponent(); } private void xEmpForm_Resize(object sender, EventArgs e) { this.xCenterPanel.Left = Convert.ToInt16((this.Width - this.xCenterPanel.Width) / 2); this.xCenterPanel.Top = Convert.ToInt16((this.Height - this.xCenterPanel.Height) / 2); Refresh(); } private void exitToolStripMenuItem_Click(object sender, EventArgs e) { //Exits the application this.Close(); } private void xEmpForm_FormClosing(object sender, FormClosingEventArgs e) //use this on xtrip calculator { DialogResult Response; if (complete == true) { Application.Exit(); } else { Response = MessageBox.Show("Are you sure you want to Exit?", "Exit", MessageBoxButtons.YesNo, MessageBoxIcon.Question, MessageBoxDefaultButton.Button2); if (Response == DialogResult.No) { complete = false; e.Cancel = true; } else { complete = true; Application.Exit(); } } } private void xEmpForm_Load(object sender, EventArgs e) { //file sources string fileDept = "source\\Department.txt"; string fileSex = "source\\Sex.txt"; string fileStatus = "source\\Status.txt"; if (File.Exists(fileDept)) { using (System.IO.StreamReader sr = System.IO.File.OpenText(fileDept)) { string dept = ""; while ((dept = sr.ReadLine()) != null) { this.xDeptComboBox.Items.Add(dept); } } } else { MessageBox.Show("The Department file can not be found.", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); } if (File.Exists(fileSex)) { using (System.IO.StreamReader sr = System.IO.File.OpenText(fileSex)) { string sex = ""; while ((sex = sr.ReadLine()) != null) { this.xSexComboBox.Items.Add(sex); } } } else { MessageBox.Show("The Sex file can not be found.", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); } if (File.Exists(fileStatus)) { using (System.IO.StreamReader sr = System.IO.File.OpenText(fileStatus)) { string status = ""; while ((status = sr.ReadLine()) != null) { this.xStatusComboBox.Items.Add(status); } } } else { MessageBox.Show("The Status file can not be found.", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); } } private void xFileSaveMenuItem_Click(object sender, EventArgs e) { { const string fileNew = "source\\New Staff.txt"; string recordIn; FileStream outFile = new FileStream(fileNew, FileMode.Create, FileAccess.Write); StreamWriter writer = new StreamWriter(outFile); for (int count = 0; count <= this.xEmployeeListBox.Items.Count - 1; count++) { this.xEmployeeListBox.SelectedIndex = count; recordIn = this.xEmployeeListBox.SelectedItem.ToString(); writer.WriteLine(recordIn); } writer.Close(); outFile.Close(); this.xDeptComboBox.SelectedIndex = -1; this.xStatusComboBox.SelectedIndex = -1; this.xSexComboBox.SelectedIndex = -1; MessageBox.Show("your file is saved"); } } private void xViewFacultyMenuItem_Click(object sender, EventArgs e) { const string fileStaff = "source\\Staff.txt"; const char DELIM = ','; string Lname, Fname, Depart, Stat, Sex, Salary, cDept, cStat, cSex; double Gtotal; string recordIn; string[] fields; cDept = this.xDeptComboBox.SelectedItem.ToString(); cStat = this.xStatusComboBox.SelectedItem.ToString(); cSex = this.xSexComboBox.SelectedItem.ToString(); FileStream inFile = new FileStream(fileStaff, FileMode.Open, FileAccess.Read); StreamReader reader = new StreamReader(inFile); recordIn = reader.ReadLine(); while (recordIn != null) { fields = recordIn.Split(DELIM); Lname = fields[0]; Fname = fields[1]; // this is where the error appears Depart = fields[2]; Stat = fields[3]; Sex = fields[4]; Salary = fields[5]; Fname = fields[1].TrimStart(null); Depart = fields[2].TrimStart(null); Stat = fields[3].TrimStart(null); Sex = fields[4].TrimStart(null); Salary = fields[5].TrimStart(null); Gtotal = double.Parse(Salary); if (Depart == cDept && cStat == Stat && cSex == Sex) { this.xEmployeeListBox.Items.Add(recordIn); } recordIn = reader.ReadLine(); } reader.Close(); inFile.Close(); if (this.xEmployeeListBox.Items.Count >= 1) { this.xFileSaveMenuItem.Enabled = true; this.xFilePrintMenuItem.Enabled = true; this.xEditClearMenuItem.Enabled = true; } else { this.xFileSaveMenuItem.Enabled = false; this.xFilePrintMenuItem.Enabled = false; this.xEditClearMenuItem.Enabled = false; MessageBox.Show("Records not found"); } } private void xEditClearMenuItem_Click(object sender, EventArgs e) { this.xEmployeeListBox.Items.Clear(); this.xDeptComboBox.SelectedIndex = -1; this.xStatusComboBox.SelectedIndex = -1; this.xSexComboBox.SelectedIndex = -1; this.xFileSaveMenuItem.Enabled = false; this.xFilePrintMenuItem.Enabled = false; this.xEditClearMenuItem.Enabled = false; } } } Source file -- Anderson, Kristen, Accounting, Assistant, Female, 43155 Ball, Robin, Accounting, Instructor, Female, 42723 Chin, Roger, Accounting, Full, Male,59281 Coats, William, Accounting, Assistant, Male, 45371 Doepke, Cheryl, Accounting, Full, Female, 52105 Downs, Clifton, Accounting, Associate, Male, 46887 Garafano, Karen, Finance, Associate, Female, 49000 Hill, Trevor, Management, Instructor, Male, 38590 Jackson, Carole, Accounting, Instructor, Female, 38781 Jacobson, Andrew, Management, Full, Male, 56281 Lewis, Karl, Management, Associate, Male, 48387 Mack, Kevin, Management, Assistant, Male, 45000 McKaye, Susan, Management, Instructor, Female, 43979 Nelsen, Beth, Finance, Full, Female, 52339 Nelson, Dale, Accounting, Full, Male, 54578 Palermo, Sheryl, Accounting, Associate, Female, 45617 Rais, Mary, Finance, Instructor, Female, 27000 Scheib, Earl, Management, Instructor, Male, 37389 Smith, Tom, Finance, Full, Male, 57167 Smythe, Janice, Management, Associate, Female, 46887 True, David, Accounting, Full, Male, 53181 Young, Jeff, Management, Assistant, Male, 43513

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• How can I use Perl regular expressions to parse XML data?

  - by Luke

  I have a pretty long piece of XML that I want to parse. I want to remove everything except for the subclass-code and city. So that I am left with something like the example below. EXAMPLE TEST SUBCLASS|MIAMI CODE <?xml version="1.0" standalone="no"?> <web-export> <run-date>06/01/2010 <pub-code>TEST <ad-type>TEST <cat-code>Real Estate</cat-code> <class-code>TEST</class-code> <subclass-code>TEST SUBCLASS</subclass-code> <placement-description></placement-description> <position-description>Town House</position-description> <subclass3-code></subclass3-code> <subclass4-code></subclass4-code> <ad-number>0000284708-01</ad-number> <start-date>05/28/2010</start-date> <end-date>06/09/2010</end-date> <line-count>6</line-count> <run-count>13</run-count> <customer-type>Private Party</customer-type> <account-number>100099237</account-number> <account-name>DOE, JOHN</account-name> <addr-1>207 CLARENCE STREET</addr-1> <addr-2> </addr-2> <city>MIAMI</city> <state>FL</state> <postal-code>02910</postal-code> <country>USA</country> <phone-number>4014612880</phone-number> <fax-number></fax-number> <url-addr> </url-addr> <email-addr>[email protected]</email-addr> <pay-flag>N</pay-flag> <ad-description>DEANESTATES2BEDS2BATHSAPPLIANCED</ad-description> <order-source>Import</order-source> <order-status>Live</order-status> <payor-acct>100099237</payor-acct> <agency-flag>N</agency-flag> <rate-note></rate-note> <ad-content> MIAMI&#47;Dean Estates&#58; 2 beds&#44; 2 baths&#46; Applianced&#46; Central air&#46; Carpets&#46; Laundry&#46; 2 decks&#46; Pool&#46; Parking&#46; Close to everything&#46;No smoking&#46; No utilities&#46; &#36;1275 mo&#46; 401&#45;578&#45;1501&#46; </ad-content> </ad-type> </pub-code> </run-date> </web-export> PERL So what I want to do is open an existing file read the contents then use regular expressions to eliminate the unnecessary XML tags. open(READFILE, "FILENAME"); while(<READFILE>) { $_ =~ s/<\?xml version="(.*)" standalone="(.*)"\?>\n.*//g; $_ =~ s/<subclass-code>//g; $_ =~ s/<\/subclass-code>\n.*/|/g; $_ =~ s/(.*)PJ RER Houses /PJ RER Houses/g; $_ =~ s/\G //g; $_ =~ s/<city>//g; $_ =~ s/<\/city>\n.*//g; $_ =~ s/<(\/?)web-export>(.*)\n.*//g; $_ =~ s/<(\/?)run-date>(.*)\n.*//g; $_ =~ s/<(\/?)pub-code>(.*)\n.*//g; $_ =~ s/<(\/?)ad-type>(.*)\n.*//g; $_ =~ s/<(\/?)cat-code>(.*)<(\/?)cat-code>\n.*//g; $_ =~ s/<(\/?)class-code>(.*)<(\/?)class-code>\n.*//g; $_ =~ s/<(\/?)placement-description>(.*)<(\/?)placement-description>\n.*//g; $_ =~ s/<(\/?)position-description>(.*)<(\/?)position-description>\n.*//g; $_ =~ s/<(\/?)subclass3-code>(.*)<(\/?)subclass3-code>\n.*//g; $_ =~ s/<(\/?)subclass4-code>(.*)<(\/?)subclass4-code>\n.*//g; $_ =~ s/<(\/?)ad-number>(.*)<(\/?)ad-number>\n.*//g; $_ =~ s/<(\/?)start-date>(.*)<(\/?)start-date>\n.*//g; $_ =~ s/<(\/?)end-date>(.*)<(\/?)end-date>\n.*//g; $_ =~ s/<(\/?)line-count>(.*)<(\/?)line-count>\n.*//g; $_ =~ s/<(\/?)run-count>(.*)<(\/?)run-count>\n.*//g; $_ =~ s/<(\/?)customer-type>(.*)<(\/?)customer-type>\n.*//g; $_ =~ s/<(\/?)account-number>(.*)<(\/?)account-number>\n.*//g; $_ =~ s/<(\/?)account-name>(.*)<(\/?)account-name>\n.*//g; $_ =~ s/<(\/?)addr-1>(.*)<(\/?)addr-1>\n.*//g; $_ =~ s/<(\/?)addr-2>(.*)<(\/?)addr-2>\n.*//g; $_ =~ s/<(\/?)state>(.*)<(\/?)state>\n.*//g; $_ =~ s/<(\/?)postal-code>(.*)<(\/?)postal-code>\n.*//g; $_ =~ s/<(\/?)country>(.*)<(\/?)country>\n.*//g; $_ =~ s/<(\/?)phone-number>(.*)<(\/?)phone-number>\n.*//g; $_ =~ s/<(\/?)fax-number>(.*)<(\/?)fax-number>\n.*//g; $_ =~ s/<(\/?)url-addr>(.*)<(\/?)url-addr>\n.*//g; $_ =~ s/<(\/?)email-addr>(.*)<(\/?)email-addr>\n.*//g; $_ =~ s/<(\/?)pay-flag>(.*)<(\/?)pay-flag>\n.*//g; $_ =~ s/<(\/?)ad-description>(.*)<(\/?)ad-description>\n.*//g; $_ =~ s/<(\/?)order-source>(.*)<(\/?)order-source>\n.*//g; $_ =~ s/<(\/?)order-status>(.*)<(\/?)order-status>\n.*//g; $_ =~ s/<(\/?)payor-acct>(.*)<(\/?)payor-acct>\n.*//g; $_ =~ s/<(\/?)agency-flag>(.*)<(\/?)agency-flag>\n.*//g; $_ =~ s/<(\/?)rate-note>(.*)<(\/?)rate-note>\n.*//g; $_ =~ s/<ad-content>(.*)\n.*//g; $_ =~ s/\t(.*)\n.*//g; $_ =~ s/<\/ad-content>(.*)\n.*//g; } close( READFILE1 ); Is there an easier way of doing this? I don't want to use any modules. I know that it might make this easier but the file I am reading has a lot of data in it.

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• How to add NT Virtual Machine\Virtual Machines to GPO

  - by Nicola Cassolato

  I have a Windows 2012 Server with Hyper-V enabled and a few virtual machines. My current configuration has a few account in the "Log on as a service" list in the domain policies, and sometimes this prevent my virtual machines from starting (I get this error: 'Error 0x80070569 ('VM_NAME' failed to start worker process: Logon Failure: The user has not been granted the requested logon type at this computer.') As described in this KB I would like to add NT Virtual Machine\Virtual Machines to my "Log on as a service" list to resolve my problem. My problem is that when I try to add that user to my domain policy I get an error message: "The following account could not be validated". My domain controller obviously doesn't know about that user since it's not an Hyper-V enabled server. How can I add that account to my Domain Policies?

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• Project Server 2007 install issue - ProjectEventService won't start

  - by Brian Meinertz

  Trying to install PS2007 with SP1 on Server 2003. The install goes fine, but when running the SharePoint Configuration Wizard, it fails at stage 6 of 12 with the error: Failed to register SharePoint Services. An exception of type System.InvalidOperationException was thrown. Additional exception information: Cannot start service ProjectEventService on computer '.'. From the PSCDiagnostics log: Exception: System.InvalidOperationException: Cannot start service ProjectEventService on computer '.'. --- System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion. The ProjectEventService (Microsoft Office Project Server Event) won't even start manually using the Network Service account. Starting the service with a domain account works, but subsequently running the Config Wizard causes the service to be removed and re-provisioned to run using the Network Service account, which again fails. Presumably Network Service needs elevated permissions, but even adding it to the local Admin group makes no difference. Anyone come across this sort of issue before?

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• PowerShell Remoting w/ Exchange 2010

  - by pk.

  I'm having difficulty running Exchange 2010 cmdlets through remote PowerShell sessions. I start my local PowerShell session as Administrator and issue the following commands -- PS C:\Windows\system32> $mailcred = Get-Credential PS C:\Windows\system32> $mailSession = New-PSSession -ComputerName MAILSRV -Credential $mailcred PS C:\Windows\system32> Enter-PSSession $mailSession [MAILSRV]: PS C:\Users\jdoe\Documents> Add-PSSnapin Microsoft.Exchange.Management.PowerShell.E2010 [MAILSRV]: PS C:\Users\jdoe\Documents> hostname MAILSRV [MAILSRV]: PS C:\Users\jdoe\Documents> Get-ExchangeServer Value cannot be null. Parameter name: serverSettings + CategoryInfo : + FullyQualifiedErrorId : System.ArgumentNullException,Microsoft.Exchange.Management.SystemConfigurationTasks.GetExchangeServer [MAILSRV]: PS C:\Users\jdoe\Documents> get-mailbox Value cannot be null. Parameter name: serverSettings + CategoryInfo : + FullyQualifiedErrorId : System.ArgumentNullException,Microsoft.Exchange.Management.RecipientTasks.GetMailbox As you can see, none of the Exchange cmdlets are working. What could be the issue?

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• .NET Framework version in Application Pools of IIS 7 on windows 2008

  - by Rodnower

  Hello, I have web service on IIS 7 on Windows 2008. This web service must dlls of .NET Framework 3.5 (I have error about System.Linq using when I try to browse the web site) The only place I found where it is possible to change .NET Framework version is application pools management, but The only two options I have are: no management code and .NET Framework 2. In add/remove programs I have .NET Framework 3.5 installed and event does to it repair and iisreset, but I still have only to options in application pools management. Any ideas? Thank you for ahead.

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• Apple Mail authentication failure to Apache James while Thunderbird connects

  - by dacracot

  I have an Apache James 2.3.2 email server running on RHEL 5. I have been connecting to it successfully for months using Thunderbird (currently version 12.0.1). I am attempting to connect to the same account using Apple's Mail 6.5. On the first dialog, to add an account to Apple's Mail, it asks for full name, email address, and password. It then asks for an incoming mail server. I put account type equal to POP, the incoming mail server equal to the host in my email address, and my username and password. It comes back with the error: "Logging in to the POP server "" failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn't correct, you cannot receive messages." While the dialogs are different in Thunderbird, I believe that I am giving it exactly the same parameters, and succeeding with authentication.

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• Apple Mail authentication failure to Apache James while Thunderbird connects

  - by dacracot

  I have an Apache James 2.3.2 email server running on RHEL 5. I have been connecting to it successfully for months using Thunderbird (currently version 12.0.1). I am attempting to connect to the same account using Apple's Mail 6.5. On the first dialog, to add an account to Apple's Mail, it asks for full name, email address, and password. It then asks for an incoming mail server. I put account type equal to POP, the incoming mail server equal to the host in my email address, and my username and password. It comes back with the error: "Logging in to the POP server "" failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn't correct, you cannot receive messages." While the dialogs are different in Thunderbird, I believe that I am giving it exactly the same parameters, and succeeding with authentication.

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• "Stream" tar action from remote server through Putty?

  - by Pekka

  I am accessing a shared hosting account through Putty / SSH. The account is pretty full, 300 MB below its quota. I need to make a full backup of all data present on the account. Creating a bzip2 file using tar cjf archive.tar.bz2 directory/* fails because there is not enough space for the tar. Does anybody know a way to create a tar file and "stream" it to a local file on my PC? Through putty or any other SSH tool?

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• Project Server 2007 install issue - ProjectEventService won't start

  - by Brian Meinertz

  Trying to install PS2007 with SP1 on Server 2003. The install goes fine, but when running the SharePoint Configuration Wizard, it fails at stage 6 of 12 with the error: Failed to register SharePoint Services. An exception of type System.InvalidOperationException was thrown. Additional exception information: Cannot start service ProjectEventService on computer '.'. From the PSCDiagnostics log: Exception: System.InvalidOperationException: Cannot start service ProjectEventService on computer '.'. --- System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion. The ProjectEventService (Microsoft Office Project Server Event) won't even start manually using the Network Service account. Starting the service with a domain account works, but subsequently running the Config Wizard causes the service to be removed and re-provisioned to run using the Network Service account, which again fails. Presumably Network Service needs elevated permissions, but even adding it to the local Admin group makes no difference. Anyone come across this sort of issue before?

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• GlassFish will not start when SNMP is enabled

  - by edarc

  I have a GlassFish v3 app server running on 64-bit Debian Lenny. Everything is running fine, except I would like to monitor GF's JVM instance with SNMP. However, every time I try to enable it by adding the following <jvm-options> in domain.xml: -Dcom.sun.management.snmp.port=10161 -Dcom.sun.management.snmp.acl.file=/path/to/snmp.acl -Dcom.sun.management.snmp.interface=127.0.0.1 GlassFish refuses to start: $ asadmin start-domain Waiting for DAS to start .Error starting domain: default. The server exited prematurely with exit code 1. Command start-domain failed. $ There is also nothing illuminating (well, really nothing at all) in jvm.log or server.log. The snmp.acl file contains: acl = { { communities = public access = read-only managers = localhost } } and is chmod 600 (I know this is not the problem because it will actually fail with an error about the permissions if it is set to anything other than 600) $ java -version java version "1.6.0_0" OpenJDK Runtime Environment (build 1.6.0_0-b11) OpenJDK 64-Bit Server VM (build 1.6.0_0-b11, mixed mode)

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• Not able to run discovery in XenApp 6.5

  - by BDAA

  I am installing a fresh Citrix farm. I installed XenApp 6.5 and configured while configuring the XenApp, added domain\ctxadmin user as the farm administrator. Now when i log into Administrator account into the XenApp server and run discovery it says This user account is not an administrator of this farm, or there was a problem contacting the data store. Check that the data store server for the Citrix XenApp farm is online, and verify that your account is configured and enabled as an administrator on the farm Then I tried to RDP into the XenApp server as ctxadmin user and now I get an error "The Desktop you are trying to open is currently unavailable. Contact you system administrator to confirm the correct settings are in place for your client connection" I believe starting from XenApp version 6.x, once XenApp is installed, then a Citrix Policy needs to be changed as given in http://support.citrix.com/article/CTX124745 But for changing the Citrix policy I need to log into AppCenter which I am not able to do so as I am not able to run discovery as given above. So I am caught up in an end-less loop. Any help would be greatly appreciated

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• Setting up kerberos for SQL Server 2008 R2 not taking effect

  - by dotnetdev

  I am trying to configure Kerberos for my SQL Server (the database engine domain account). I have executed the following command: SETSPN -A MSSQLSvc/MyDBServer:1433 MyDomain\SQLServerService Replacing MyDBServer with the FQDN of the server and replacing MyDomain\SQLServerService with the name of my account. I then ran the query: SELECT s.session_id , c.connect_time , s.login_time , s.login_name , c.protocol_type , c.auth_scheme , s.HOST_NAME , s.program_name FROM sys.dm_exec_sessions s JOIN sys.dm_exec_connections c ON s.session_id = c.session_id This returns NTLM. So it's not Kerberos. What am I mising? The delegation tab is available for the account, so the spn bit worked perfectly fine. Is it not required to set some settings in the delegation tab? I've seen this in the case of setting kerberos for Sharepoint 2010 (which I intend to setup). Thanks

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• Bad to be logged in as admin all the time?

  - by poke

  At the office where I work, three of the other members of the IT staff are logged into their computers all the time with accounts that are members of the domain administrators group. I have serious concerns about being logged in with admin rights (either local or for the domain). As such, for everyday computer use, I use an account that just has regular user privelages. I also have an different account that is part of the domain admins group. I use this account when I need to do something that requires elevated privilages on my computer, one of the servers, or on another user's computer. What is the best practice here? Should network admins be logged in with rights to the entire network all the time (or even their local computer for that matter)?

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• Postfix - How to alias some [email protected] to another user, but only for certain values of "host.com"

  - by Rory McCann

  I have a Postfix email setup. It's handle a few domains (i.e. I have them in my mynetworks in my main.cf). I have a normal unix account and use that to log in, and get my mail. My personal email account is of the form [email protected]. I have a new domain new.com, and I want to forward [email protected] to [email protected], however I don't want to forward [email protected]. Someone has suggested just forwarding all 'info' to 'user', and then using procmail on my user@ account to remove the [email protected] The server is Ubuntu.

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• IIS application pool and UAC

  - by rocku

  Hi, My system is Windows Server 2008 R2 with IIS 7.5. I need to run a site which is allowed to do some administrative tasks. I have created an AD user account and added it to all the required groups. The site's application pool runs with custom identity set to this AD account. This works, however some tasks fail with 'Access is denied'. I have found that it was caused by UAC (with UAC disabled everything works ok). So my question is - is it possible to run an application pool in elevated mode without globally disabling UAC? Possibly just disabling UAC just for this one account.

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• Optimized CSF LFD to miminize false positive emails on new install? Centos6.2 + ISPConfig3

  - by Damainman

  I have a remote dedicated server running CentOS 6.2 x64bit with ISPConfig3. This is a brand new install. Server Purpose: Basic LAMP Web Hosting with PureFTPD, BIND, CLAMAV, RKHunter. Any advice or link to a guide which will clearly explain how to optimize the CSF+LFD configuration is greatly appreciated. I am not exactly sure on where to start what I shouldn't loosen the restrictions on. At the moment my inbox is flooding with alerts from LFD such as: Suspicious process running under user postfix Excessive resource usage: haldaemon Account: haldaemon Resource: Process Time Exceeded: 1823 1800 (seconds) Executable: /usr/sbin/hald Command Line: hald PID: 1031 Killed: No Excessive resource usage: amavis Time: Tue Jun 5 12:43:35 2012 -0700 Account: amavis Resource: Virtual Memory Size Exceeded: 330 200 (MB) Executable: /usr/bin/perl Command Line: amavisd (virgin child) PID: 27931 Killed: No Excessive resource usage: apache Time: Tue Jun 5 12:35:33 2012 -0700 Account: apache Resource: Virtual Memory Size Exceeded: 437 200 (MB) Executable: /usr/sbin/httpd Command Line: /usr/sbin/httpd PID: 27286 Killed: No

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• Restoring an Exchange 2010 user's calendar without rest of mailbox

  - by AlamedaDad

  I am trying to restore a user's calendar from backup, which was deleted by a sync problem on her mobile device. I've been able to restore her mailbox without a problem but I had to link it to a new AD user since she deleted the calendar several days before she reported the problem and the current backups of her account didn't include any calendar events, but all of her current email. I had to restore the mailbox from the day before she deleted everything. I've tried sharing the calendar and opening it in her account, then copying or moving the contents, but I get an error that outlook can't do the task because there are personal items. I tried bringing up the "Recovery User" I created, in Outlook and exporting the calendar events to a .pst, then importing them into the user's real account, but they all get created in a sub-folder called "Recovery User." In case it matters, she's running Outlook 2010 and we're using Exchange 2010 SP1. Thank in advance for help with this problem...Michael

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• forward mails from sendmail + mimedefang on two unix boxes

  - by SWKK

  I am not a unix expert, more like a novice. I have one user account replicated on two unix boxes receiving same mails on both boxes for fail over. Sendmail has mimedefang utility running to process these mails. After all the processing is complete, more like weeding the spam, viruses etc. I need to forward these mails coming to the same account on both boxes to goto a central mailbox on MS Exchange for this account. Problem is I am using .forward file hence both unix boxes forward the mail after processing. I just want to be able to ignore one of the two mails. Has anyone tried something similar? any directions? Please?

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