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• Blank Screen after inactive time

  - by Hari K T

  I am using Ubuntu 11.04 , on a DELL Vostro 1510. If I am inactive for a certain time, the screen usually gets locked and the login prompt will be there. Yes sometimes I am able to see the login screen and logging in as normal. But sometimes after its locked and when the mouse or keyboard is moved also nothing happens. This is happening for the second time. And its not happening always . I can switch from one terminal to other from the locked screen with Alt + + Ctrl F1 etc . But when I switch to the graphical one with Alt + Ctrl + F7 ( from the locked time ) I can see only a blank screen. I tried once login in ( Alt + Ctrl + F1 ) and trying to startx, but it said something was locked and want to delete the lock and try. So I removed don't remember what exactly it was . But it too was not a success , I was forced to press the powerbutton. Is this a bug ? I saw some but all are happening for switching users. Never experienced after logging out, but this happens only when its locked automatically actually. Update : I strongly feel this is a Bug. As I upgraded to 11.10 , I didn't noticed the same issues. But at some point if any one has an answer, you can post it. I can approve.

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• Documenting your database with Visual Studio 2012 SSDT tools

  - by krislankford

  The title of this post is interesting and something I am wishing you and your colleagues had a better way to do. I understand as I am asked this question frequently. I couple of weeks ago I was asked the same question by a customer who documents their database using the ApexSQL Doc tools which uses the extended properties on objects to create automated documentation. I thought that was super interesting and went down the path to see how we could could support the creation of this documentation while leveraging the Visual Studio 2012 SSDT Tools. What I found is was rather intriguing. There is a property called “Description” on all objects in the SSDT tools. This property is rather subtle and I am betting overlooked. To be honest, this property has probably been there for a while and I just never discovered it. Adding text to this '”Description” property it allows Visual Studio to create the commands for the extended properties directly to your schema which should be version controlled. As I did more digging there seemed to be extended properties at every level in the SQL database objects. This fills some rather challenging gaps and allows organizations to manage SQL Schema using the Visual Studio SQL database tools while allowing a way to automatically document the database. This will also work in the automation of the creation and alter scripts that can be generated as part f an automated build system. Now we essentially get a way to store, build and document the database in a nice little ALM package. Happy Coding!

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• Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

  - by Lionel Dubreuil

  The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke: [email protected].

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• Partner Showcase -- GreyHeller

  - by PeopleTools Strategy

  This is the next in a series of posts spotlighting some of our creative partners.  GreyHeller is a PeopleSoft-focused software company founded by PeopleTools alumni Larry Grey and Chris Heller.  GreyHeller’s products focus on addressing the technology needs of PeopleSoft customers in the areas of mobile Enablement, reporting/business intelligence, security, and change management.  The company helps customers protect and extend their investment in PeopleSoft.GreyHeller’s products and services are in use by nearly 100 PeopleSoft customers on 6 continents.  Their product solutions are lightweight bolt-ons--extensions to a customer’s PeopleSoft environment requiring no new infrastructure.  This makes for rapid implementations.A major area of interest for PeopleSoft customers these days is mobile enablement.  GreyHeller's current mobile implementations include the following customers: Texas Christian University (Live:  TCU student newspaper article here) Coppin State University (Live) University of Cambridge (June go-live) HealthSouth (June go-live) Frostburg State Univrsity (Q3 go-live) Amedisys (Q3 go-live) GreyHeller maintains a PeopleTools-focused blog that provides tips, techniques, and code snippets aimed at helping PeopleSoft customers make the most of their PeopleSoft system.  In addition to their blog, the GreyHeller team conducts and records weekly webinars that demonstrate latest PeopleTools features and Tips and techniques.  Recordings of these webinars can be accessed here.Visit GreyHeller’s web site for more information on the company and its work.

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• How to provide value?

  - by Francisco Garcia

  Before I became a consultant all I cared about was becoming a highly skilled programmer. Now I believe that what my clients need is not a great hacker, coder, architect... or whatever. I am more and more convinced every day that there is something of greater value. Everywhere I go I discover practices where I used to roll my eyes in despair. I saw the software industry with pink glasses and laughed or cried at them depending on my mood. I was so convinced everything could be done better. Now I believe that what my clients desperately need is finding a balance between good engineering practices and desperate project execution. Although a great design can make a project cheap to maintain thought many years, usually it is more important to produce quick fast and cheap, just to see if the project can succeed. Before that, it does not really matters that much if the design is cheap to maintain, after that, it might be too late to improve things. They need people who get involved, who do some clandestine improvements into the project without their manager approval/consent/knowledge... because they are never given time for some tasks we all know are important. Not all good things can be done, some of them must come out of freewill, and some of them must be discussed in order to educate colleagues, managers, clients and ourselves. Now my big question is. What exactly are the skills and practices aside from great coding that can provide real value to the economical success of software projects? (and not the software architecture alone)

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• Farmyard

  - by Richard Jones

  Moooooooo     For a while now we’ve been using Apple’s enterprise device app distribution mechanism.   This allows you to have a user, click on a URL on their iOS device and it pulls down a new version of an enterprise app. of of our servers. Its really nice,  have a look at - http://developer.apple.com/library/ios/#featuredarticles/FA_Wireless_Enterprise_App_Distribution/Introduction/Introduction.html   I’ve embedded this, into a check on application launch, that a web-service is called to detect a newer version of the software is available.  It then calls the URL to the App and a new version is deployed. You can alert users that a new App update is available by sending them a push notification.  See screenshot at the top. We send our push notifications out to users,  using a simple C# service.    The fun part is this.   You can instruct the push notification to play a sound (embedded in the app already). So our push notification’s play a random farmyard noise, i.e from a selection of - cow.wav dogbrk.wav duck.wav goose.wav horse.wav lamb.wav monkey.wav – left field I know rooster.wav Imagine my amusement being able to periodically send out an update and watch our office (of about 60 people) turn into farm for a few seconds. I’ve messed up a few times, with people being interrupted on customer conference calls,  but people seem good humoured about it. (so far) Simple(ish) pleasures…

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• Want to tap into a niche market. Do I create new site or bolt on to existing site?

  - by nitbuntu

  Hi, After a lot of heard work and a few years of perseverance, I'm seeing regular sales on my website which have been steadily growing over the past year. However, the entrepreneur in me wants tap into a niche market which I've become very interested in. It's possible to bolt on this niche onto my existing site as an additional category, without it looking too out of place; my new category of products would also benefit from the ranking my current site gets. The kind of people who would purchase these new niche products, however, are very particular and obsessive about detail. So, for example, many Vegetarians would not eat in KFC even if they were to introduce a new range of Veggie burgers. So, I thought it best to create a new website and since my existing site was created using an 'old-school' shopping cart and there are many more up-to-date, feature-rich, ones available now, I wanted to use a different shopping cart system. My dilemma is that I already have 2 websites (1 b2c and another b2b site) and maintaining a 2nd b2c site would end up vastly increasing my workload and I fear that I would not be able to pay adequate attention to all the sites. Moreover, the additional customer service work (e.g. answering emails from many separate email accounts) could end up being too confusing and difficult to maintain. The easy answer would be to take on an employee, but I'm just not earning enough to justify this yet. If anyone has any tips or experience they'd like to share, which could help me answer this question, I'd be highly grateful.

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• Why CFOs Should Care About Big Data

  - by jmorourke

  The topic of “big data” clearly has reached a tipping point in 2012.  With plenty of coverage over the past few years in the IT press, we are now starting to see the topic of “big data” covered in mainstream business press, including a cover story in the October 2012 issue of the Harvard Business Review.  To help customers understand the challenges of managing “big data” as well as the opportunities that can be created by leveraging “big data”, Oracle has recently run and published the results of a customer survey, as well as white papers and articles on this topic.  Most recently, we commissioned a white paper titled “Mastering Big Data: CFO Strategies to Transform Insight into Opportunity”. The premise here is that “big data” is not just a topic that CIOs should pay attention to, but one that CFOs should understand and take advantage of as well.  Clearly, whoever masters the art and science of big data will be positioned for competitive advantage in their industries or markets.  That’s why smart CFOs are taking control of big data and business analytics projects, not just to uncover new ways to drive growth in a slowing global economy, but also to be a catalyst for change in the enterprise.  With an increasing number of CFOs now responsible for overseeing IT investments and providing strategic insight to the board, CFOs will be increasingly called upon to take a leadership role in assessing the value of “big data” initiatives, building on their traditional skills in reporting and helping managers analyze data to support decision making. Here’s a link to the white paper referenced above, which is posted on the Oracle C-Central/CFO web site, as well as some other resources that can help CFOs master the topic of “big data”: White Paper “Mastering Big Data:  CFO Strategies to Transform Insight into Opportunity CFO Market Watch article:  “Does Big Data Affect the CFO?” Oracle Survey Report:  “From Overload to Impact – An Industry Scorecard on Big Data Industry Challenges” Upcoming Big Data Webcast with Andrew McAfee Here’s a general link to Oracle C-Central/CFO in case you want to start there: www.oracle.com/c-central/cfo Feel free to contact me if you have any questions or need additional information:  [email protected]

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• Oracle Financials In the News

  - by Di Seghposs

  Coming off of OpenWorld and all the excitement around Oracle’s “Cloud” strategy, we thought we’d share what others had to say recently about Oracle’s financial solutions in and out of the cloud: Information Management, the educated reader’s choice for the latest news, commentary and feature content serving the information technology and business community, had an interesting blog post from Bill McNee of Saugatuck Technology, entitled, “A Bull Market for Finance Cloud Apps”. In the post, he highlights Oracle as one of the ‘significant players’ in the space… Oracle: As recently announced, Oracle is now aggressively marketing its Oracle Fusion Financials Cloud Service to midsize and large enterprise customers. While we anticipate that this solution set will primarily appeal to a portion of the existing Oracle customer footprint, rather than taking share from competitors, it is embedding some strong mobile and social capabilities that should help it gain traction. Read the full article - “A Bull Market for Finance Cloud Apps” Ventana Research, a leading benchmark research and advisory services firm, made mention to Oracle Fusion Financials in a recent blog post. While we all know ‘boring is cool’, it was cool to see Robert Kugel, SVP Research, discussing Oracle’s Fusion Financials strategy. Here’s some excerpts: “For at least the next five years I believe Oracle has a good strategy, because the transition from the existing Oracle ERP offerings to Fusion Financials can be less painful than similar migrations…” “Deploying Fusion GL can facilitate a more consistent and faster way to execute finance department functions.” “Fusion Financials is the go-forward accounting and financial applications suite that will coexist…” “Whether or not it’s time to migrate, I think all users of Oracle’s E-Business Suite, Oracle Applications, PeopleSoft and JD Edwards software should consider Fusion GL as part of an ongoing program to extract more value from their core financial systems.” Read the full article - “Oracle Fusion Financials: Boring is Cool”

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• Collision within a poly

  - by G1i1ch

  For an html5 engine I'm making, for speed I'm using a path poly. I'm having trouble trying to find ways to get collision with the walls of the poly. To make it simple I just have a vector for the object and an array of vectors for the poly. I'm using Cartesian vectors and they're 2d. Say poly = [[550,0],[169,523],[-444,323],[-444,-323],[169,-523]], it's just a pentagon I generated. The object that will collide is object, object.pos is it's position and object.vel is it's velocity. They're both 2d vectors too. I've had some success to get it to find a collision, but it's just black box code I ripped from a c++ example. It's very obscure inside and all it does though is return true/false and doesn't return what vertices are collided or collision point, I'd really like to be able to understand this and make my own so I can have more meaningful collision. I'll tackle that later though. Again the question is just how does one find a collision to walls of a poly given you know the poly vertices and the object's position + velocity? If more info is needed please let me know. And if all anyone can do is point me to the right direction that's great.

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• Oracle Value Chain Summit 2014 - Early Bird Registration Now Open

  - by Pam Petropoulos

  Get the Best Rate on the Biggest Supply Chain Event of the Year. Register Now and save $200. Join more than 1,000 of your peers at the Value Chain Summit to learn how smart companies are transforming their supply chains into information-driven value chains. This unparalleled experience will give you the tools you need to drive innovation and maximize revenue. Date: February 3-5, 2014 Location: San Jose McEnery Convention Center Click here to learn more Thought-Leading Speakers Top minds and tech experts across industries will share the secrets of their success, firsthand. Prepare to be inspired by speakers like Geoffrey Moore, business advisor to Cisco, HP, and Microsoft and best-selling author of six books, including Crossing the Chasm. Customized Experiences Choose from more than 200 sessions offering deep dives on every aspect of supply chain management: Product Value Chain, Procurement, Maintenance, Manufacturing, Value Chain Execution, and Value Chain Planning. Unrivaled Insight & Solutions Hands-on workshops, product demonstrations, and interactive breakouts will showcase new value chain solutions and best practices to help you: -  Grow profit margins -  Build products – faster and cheaper -  Expedite delivery -  Increase customer satisfaction You don't want to miss this once-a-year event. Register Now to secure the Early Bird rate of $495 - the lowest price available.

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• Oracle Secure Global Desktop - Business Continuity During Snowstorm!

  - by Mohan Prabhala

  Capgemini, one of the world's largest management consulting, outsourcing and professional services companies, is an Oracle Secure Global Desktop customer and uses it to provide secure, remote access to 1) corporate applications centralized in the datacenter and 2) desktops hosted on Oracle VDI. Earlier this month, one of Capgemini's government customers in Holland were advised to avoid traveling to work, due to a heavy snowstorm. This resulted in a lot of employees working from home. Thankfully due to their deployment of the Oracle Secure Global Desktop gateway, employees were able to easily access their corporate applications and desktops from home and anywhere outside of their office. Capgemini reports that during the days of the snowstorm, a record number of users leveraged Oracle Secure Global Desktop (servers and gateway). Despite this record usage, Oracle Secure Global Desktop remained perfectly stable and allowed users to seamlessly access their applications and desktops. This is a great example of how Oracle Secure Global Desktop allows employee productivity and business continuity even during severe weather conditions such as snowstorms. We are delighted to have enabled business continuity for Capgemini's customers, and look forward to our continued relationship with Capgemini. This blog has been approved for posting by Capgemini.

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• Oracle BPM overview and roadmap session on Monday, October 1st

  - by Manoj Das

  Bhagat Nainani and I, Manoj Das, will present a session on Oracle BPM overview and road map on Monday, October 1 2012, from 12:15-1:15 PM at Moscone South - 308. Since last OpenWorld, many good things have happened. Many customers have gone live with their BPM 11g deployments, some of whom were nominated for the Innovation Awards. From a product perspective, we delivered 11.1.1.6 and 11.1.1.7 is just around the corner. We will discuss some of the highlights related to both customer successes and product features. In particular, we will present some of the exciting new capabilities that we are introducing in 11.1.1.7 around business analyst driven model-to-execution, more comprehensive unified BPM suite, more flexible and manageable BPM. Another significant development is the release of Process Accelerators. We have not only released accelerators, we have ourselves deployed and are using them internally. We will talk about accelerators as well as our learnings. As the title suggests, we will also share some aspects of our roadmap - there are some very exciting things brewing that I can't wait to share with you on Monday. Hoping to see you on Monday. Again, the session is in Moscone South - 308 from 12:15-1:15. Looking forward to your tweets on the session - remember to use #oraclebpm and #oow. Finally, as always, feel free to ask Bhagat and me any questions you have, during the session as well as after the session.

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• User Experience Monitoring with Enterprise Manager Cloud Control 12c and Real User Experience Insight 12R1 Demo Now Available!

  - by JuergenKress

  For access to the Oracle demo systems please visit OPN and talk to your partner expert We are pleased to announce the availability of the Oracle real user experience Insight demo that showcases some of the key capabilities of user experience monitoring. This demo specifically focuses on business reporting, integrated performance diagnostics, tracking of customer journey’s through RUEI’s userflow tracking capabilities and it’s key performance Iidicators tracking and configuration. Demo Highlights The demo showcases the following capabilities of real user experience Insight. Application-centric dashboard Integration with Oracle Enterprise Manager 12c – JVMD, ADP and BTM Session diagnostics and user session replay Monitoring through “Key Performance Indicators” (KPI) --- create alerts/incidents FUSION Application centric dashboards & integrated BI Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, click on the link “Real User Experience Insight 12c (Aug ‘12)” (tagged as “NEW”), under the “Applications Management” section. The demo launchpad page contains a link to a detailed demo script with instructions on how to show the demo. BPM 11.1.1.5 for Apps: BPM for EBS Demo available For access to the Oracle demo systems please visit OPN and talk to your Partner Expert SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: User Experience Monitoring,EM12c,Demo,dss SOA,IDM,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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• Virtualization or Raw Metal?

  - by THE

  Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-fareast-language:EN-US;} With the growing number of customers who want to run the Oracles EPM/BI (or other Fusion Middleware Software) in a virtualized environment, we face a growing number of people asking if running Oracle Software within VMware is supported or not. Two KM articles reflect Oracles policy towards the use of VMware: 249212.1 and 475484.1 . The bottom line is: “you may use it at your own risk, but Oracle does not recommend it”. So far we have seen few problems with the use of VMware (other than performance and the usual limitations) but Oracle does not certify its software for the use in VMware (and specifically for RAC Software actively refuses any support) and any issue that may occur will be fixed for the native OS only. It is on the customer to prove that the issue is NOT due to VMware in case that an issue is encountered. See: “Oracle Fusion Middleware Supported System Configurations page” And also “Supported Virtualization and Partitioning Technologies for Oracle Fusion Middleware”

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• Oracle BPM Marketing Update

  - by JuergenKress

  Thanks to Ajay Khanna from the global marketing team for the comprehensive BPM marketing overview: Content and Collateral Whitepaper: What's New in Oracle BPM Suite 11g: Review By Bruce Silver Business Driven Process Management Analyst Report: [Ovum] SWOT Assessment: Oracle BPM Suite 11g Solution Brief: Managing Unpredictability with BPM for Adaptive Case Management Solution brief: BPM in the Public Sector: Increasing Efficiency and Responsiveness Datasheet: Automating Financial Reports Approval with Oracle Process Accelerators Financial Services Loan Origination Business Account Opening Electronic Forms Management Public Sector Incident Reporting Oracle Process Accelerators for Horizontal Solutions Employee Onboarding References: BPM Suite Customers in Action Video: Avea Legal Department runs Better with BPM University of Melbourne Improves Efficiency with Oracle BPM Press: San Joaquin County Leverages Oracle to Deliver Better Services to its 650,000 Residents On-Demand Assets Webcast: New Directions with Business-Driven BPM - New Oracle BPM Suite Extend Your Applications with Oracle Business Process Management Screen Cast: Customer Experience on Your Mind? Think BPM + Social + Mobile Video: Introducing Oracle BPM Suite Assessment Tool : BPM Maturity Self Assessment Blog Series Transforming Public Sector With Process Excellence New Oracle Process Accelerators in Financial Services & Telco Blog: Detect, Analyze, Act Fast with BPM Part I - Manage Processes, the way Octopus does Part II - Perry Mason and the Case of the Unstructured Process Part III - Managing the Unstructured, the Flexible and the Adaptive Resource Kits BPM Resource Kit Financial Services: BPM in Financial Services Public Sector: Transforming Public Sector with Process Excellence SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: BPM,bpm marketing,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• UK Pilot Event: Fusion Applications Release 8 Simplified UI: Extensibility & Customization of User Experience

  - by ultan o'broin

  Interested? Of course you are! But read on to understand the what, why, where, and the who and ensure this great opportunity is right for you before signing up. There will be some demand for this one, so hurry! What: A one-day workshop where Applications User Experience will preview the proposed content for communicating the user experience (UX) tool kit intended for the next release of Oracle Fusion Applications. We will walk through the content, explain our approach and tell you about our activities for communicating to partners and customers how to customize and extend their Release 8 user experiences for Oracle Fusion Applications with composers and the Oracle Application Development Framework Toolkit. When and Where: Dec. 11, 2013 @ Oracle UK in Thames Valley Park Again: This event is held in person in the UK. So ensure you can travel! Why: We are responding to Oracle partner interest about extending and customizing Simplified UIs for Release 7, and we will be use the upcoming release as our springboard for getting a powerful productivity and satisfaction message out to the Oracle ADF enterprise methodology development community, Fusion customer implementation and tailoring teams and to our Oracle partner ecosystem. This event will also be an opportunity for attendees to give Oracle feedback on the approach too, ensuring our messaging and resources meets your business needs or if there is something else needed to get up and running fast! Who: The ideal participants for this workshop are who will be involved in system implementation roles for HCM and CRM Oracle Fusion Applications Release 8, as well as seasoned ADF developers supporting Oracle Fusion Applications. And yes, Cloud is part of the agenda! How to Register: Use this URL: http://bit.ly/UXEXTUK13 If you have questions, then send them along right away to [email protected]. Deadline: Please RSVP by November 1, 2013.

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• Making simple forms in web applications

  - by levalex

  How do you work with forms in your web applications? I am not talking about RESTful applications, I don't want to build heavy front-end using frameworks like Backbone. For example, I need to add "contact us" form. I need to check data which was filled by user and tell him that his data was sent. Requirements: I want to use AJAX. I want to validate form on back-end side and don't want to duplicate the same code on front-end side. I have my own solution, but it doesn't satisfy me. I make an AJAX request with serialized data on form submit and get response. The next is checking "Content-type" header. html - It means that errors with filling form are exists and response html is form with error labels. - I will replace my form with response html. json and response.error_code == 0 - It means that form was successfully submited. - I will show user notification about success. json and response.error_code != 0 - Something was broken on back-end (like connection with database). other - I display the following message : We have been notified and have started to work with that problem. Please, try it later. The problem of that way is that I can't use it with forms that upload file. What is your practise? What libraries and principles do you use?

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• Social Retailing

  - by David Dorf

  For retailers the move to mobile has been obvious.  More and more consumers are interacting with retailers, both online and in the store, using their mobile devices.  Retailers are quick to invest in both consumer facing mobile apps as well as ones to equip employees.  But when I talk to retailers about social, the value isn't as clear-cut.  Intuitively, retailers know that better relationships with customers will result in higher sales, but the trip to get there has many paths. The interesting thing about social media is that it has the potential to permeate all parts of the business.  Obviously it works well for marketing, but it also has a place with recruiting, knowledge management, trend analysis, and employee collaboration.  Information gathered from social media can enhance existing processes like assortment planning, product development, space planning, promotion planning, and replenishment.  Letting the customer influence each of these areas helps align the experience. One of the things holding retailers back is the lack of consistent and integrated tools to manage social media and make sense of the huge amounts of data.  To that end Oracle has been aggressively acquiring in the space, as depicted in the infographic below.  Soon, social will get the same level of investment as mobile. The Social CRM Arms Race: A Timeline - An infographic by the team at Pardot Marketing Automation

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• foobar.com working, but www.foobar.com not working?

  - by dpmattingly

  I am setting up a web site for a client. She is using GoDaddy for domain registration, and a hosting company I have never used before. After setting up the nameservers on GoDaddy's side, the address foobar.com (for example) is correctly directing to the new site. However, the address www.foobar.com is redirecting to a 404 page on the hosting company's side. I've been dealing with customer service on the hosting side, and they have told me various things including wait for DNS propagation (which has obviously happened since the 404 page is on their side), and to make sure that the nameservers on GoDaddy's side were entered in lower case instead of upper case (which I know doesn't matter since nameservers are case insensitive). I think I'm getting the runaround from the hosting company, but the client had signed up with them before I came to the project, so if possible I'd like to resolve this issue with them before we start treating it as a loss. Does anybody know what could cause foobar.com to resolve correctly but www.foobar.com to not resolve? How would I best be able to suggest a fix to this through the technical support channels of a hosting company?

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• JSCompress fails to compress my js file - why?

  - by Renso

  Issue: You use the online compression utility jscompress.com to compress your js file but it fails with an error. Why this may be happening and how to fix it. Possible causes: Apparently not using open and closing curly brackets in an IF statement would cause this. Well turns out this is not the case. Look at the following example and see if you can figure out what the issue is :-)   function SetupDeliveredVPRecontactNotes($item, id) {     var theData;     $.ajax({         data: { deliveredVPId: id },         url: $('#ajaxGetDeliveredVPRecontactNotesUrl').val(),         type: "GET",         async: false,         dataType: "html",         success: function(data, result) {             $item.empty();             var input = '<textarea class="recontactNote" rows="4" name="DeliveredVPRecontactNotes_' + id + '" id="DeliveredVPRecontactNotes_' + id + '" cols="115">' + data + '</textarea>';             $item.append(input);             theData = data;         },         error: function(XMLHttpRequest, textStatus, errorThrown) {             $item.empty();             alert("An error occurred: The operation to retrieve the DeliveredVP's Recontact Notes has failed");         }     });                  //ajax     return theData; }     Solution: The name of the method/function is the same as the message in the ALERT message when the spaces are removed: " DeliveredVP Recontact Notes" becomes " DeliveredVPRecontactNotes" and mathes that of the function. So I changed it to " DeliveredVP's Recontact Notes"

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• Empty APN list on your Android phone? Restart the phone to fix it

  - by Gopinath

  Today I tried to connect to internet on my Google Galaxy Nexus running on 4.2.2 using Cellular Data connection and it failed. Tried reaching customer care representative to figure out why data connection is not working, but the robots (Interactive Voice Response systems) never allowed me to reach a human. After digging through the settings I found empty list of APN (Access Point Names) is the reason for not able to connect to internet. Not sure what caused APN list to vanish but I tried to create a new one that matches with the settings required for AT & T mobile. To my surprise I found that the newly created APN is also not shown in the APN list. Well there is something wrong with the phone – my APN’s are not shown as well as the newly created one is also not displayed. A simple Google search on this problem shown many forum discussions list and the solution to resolve the issue is to restart the phone. As soon as I restarted my phone the APN list is automatically populated and I’m able to connect to internet on my mobile.

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• Do support sites like stackoverflow upset the paid-support open source model?

  - by ajax81

  In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the StackExchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, StackOverflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc? Thanks in advance!

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• Good practice or service for monitoring unhandled application errors for a small organization

  - by palto

  I'm working with multiple software with varying ways of monitoring for errors. When I make software, I usually send email with the stack trace to admins(usually me). Some customer software is monitored by a team who check that a particular batch run was successfull. Other software might not have any monitoring at all(someone will call when things go wrong horribly). Sending emails is good, except when things start going wrong, my mail gets filled fast. Also I don't want to solve the same problem in code for every software. Is there some relatively cheap and low maintenance software or practice to handle this. I want it to be cheap/low maintenance because usually I work alone or in teams of 5 or smaller. For example it would be great if errors would be aggregated so I don't get 10 000 emails when something unexpected happens... For clarification: By unhandled errors I mean Exceptions that were unhandled by application code that were propagated to Tomcat or Jboss. I don't need help with how to catch those errors. I need help with what to do with them. Is there any cloud application that I could send my errors to? Or some simple server to install? Or some library that can handle errors using configuration files. I use Java if that is any help.

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• System testing - making sure the system conforms to specification. Validation?

  - by user970696

  After weeks of research I have nearly completed my thesis, yet I am unable to clear up my confusion contained in all previous threads here (and in many books): During system testing, we check the system function against system analysis (functional system design) - but that would fit to a definition of verification according to many books. But I follow ISO12207, which considers all testing as validation (making sure work product meets requirement for intended use). How can I justify that unit testing or system testing is validation, even though when I check it against specification? Which fullfils the definiton of verification? When testing that e.g. "Save button" works, is it validation? This picture shows my understanding of V&V, so different from many other sources, including ISTQB etc. Essential problem I have is that a book using the same picture also states on another place that: test activities in the area of validation are usability, alpha and beta testing. For verification, testable system requirements are defined whose correct implementation can be tested through system tests. Isn't that the opposite of what the picture says? Most books present the following picture, where validation is just making sure that customer needs are satisfied. Mind you that according to ISO, validation activity is testing.

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