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  • Word 2010 creates multiple processes... sometimes

    - by Bill Sambrone
    I've run into a strange behavior when I migrated our users from Office 2007 / Vista to Office 2010 / Windows 7 (all 32-bit). They use a web based document management system called NetDocuments which stores all their .doc/.docx files. Generally, when they click on a doc from the browser window it fires up Word and opens the doc. Word has an add-in in it from NetDocs as well so it can upload the changed document directly back to the NetDocs server. I get a phone call when Word crashes, and every single time it has crashed I have witnessed multiple winword.exe processes running in task manager. I used process explorer to see what created the process, and it is all Internet Explorer. So far I have rolled them back to IE8 and the problem happens less frequently, but it still happens. When I try to duplicate the problem, I can make it happen sometimes if I open multiple documents very quickly. Using lightning fast alt-tab reflexes, I DO see that a 2nd WinWord process is created when a user clicks on a document, then it closes once the document is open. I think what is happening is that the secondary WinWord process that does some sort of NetDocs voodoo is getting stuck open. This behavior is new to Word 2010 / Windows 7 and google searching isn't coming up with much. I have seen a few posts that this is a known issue in certain circumstances and there is no "fix", but I thought it would good to ask others on this. Thanks!

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  • Getting an boot error when starting computer

    - by Rob Avery IV
    I was in the middle of watching a movie on Netflix, then suddenly everything started crashing. First, explorer.exe closed down, then Google chrome. I had multiple things running in the background (Steam, Raptr, etc.). Individuality, each of those apps closed down also. When they did, a small dialog box popped up for each of them, one at a time, saying that it was missing a file, it couldn't run anymore, or something similar to that. It also had some jumbled up "code" with numbers and letters that I couldn't read. Ever since then, everytime I turn my computer on, it will run for a few seconds and give this error "Reboot and select proper boot device or insert boot media in selected boot device and press a key_". No matter how many times I try to reboot it, it always gives me the same error. A day later after this happened I was able to start the computer, but before it booted, it told me that I didn't shut down the computer properly and asked how I wanted to run the OS (Run Windows in Safety Mode, Run Windows Normally, etc.). Once I logged, everything went SUPER slow and everything crashed almost instantly. The only thing I opened was Microsoft Security Essentials and only got in about two clicks before it was "Not Responding". Then, after that the whole computer froze and I had to restart it. Now, it's back to saying what it originally said, "Reboot and select proper boot device or insert boot media in selected boot device and press a key_". I built this PC back in February 2012. Here are the specs: OS: Windows 7 Ultimate CPU: AMD 8-core GPU: Nvidia GTX Force 560 Ti RAM: 16GB Hard Drive: Hitachi Deskstar 750GB I'm usually very good taking care of my PC. I don't download anything that's not from a trusted site or source. I don't open up any spam email or such or go to any harmful websites like porn or stream movies. I am very clean with the things I do with my PC and don't do many DIFFERENT things with it. I use it pretty often especially for video games and doing homework in Eclipse. Also, good to note that I don't have any Norton or antisoftware installed. I have Microsoft Security Essentials installed but never did a scan. Thanks!

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  • win7: app crashing/hanging on "save as"-dialog

    - by Fuxi
    hi all, now this is really annoying - i'm having a global problem in win7: when using the system's "save as"-filedialog, the main app will just hang. the mouse-cursor is showing progress, the whole app is hanging and i need to terminate it manually. it's happening with every app! (notepad, word, graphics app). i'm assuming it's something with the system enumerating the harddisk-drivenames or something. any idea how to fix this? btw - when viewing the problem details - it's telling the module - it's msonsext.dll looks like some office thing to me. thanks

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  • New computer crashing

    - by Alister
    I've just built a new computer and it crashes occasionally - it just switches off and then restarts and I'm not sure about the best way to diagnose the problem. All the components are seated nicely and nothing seems to be overheating, the bios is set to fail-safe. What tools could I use to track down any possible issues? I've run memtest86+ with no problems. It's running Win7 Ultimate.

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  • Varnish does not start properly (crashes after startup) with no error messages

    - by Matthew Savage
    I am running Varnish (2.0.4 from the Ubuntu unstable apt repository, though I have also used the standard repository) in a test environment (Virtual Machines) on Ubuntu 9.10, soon to be 10.04. When I have a working configuration and the server starts successfully it seems like everything is fine, however if, for whatever reason, I stop and then restart the varnish daemon it doesn't always startup properly, and there are no errors going into syslog or messages to indicate what might be wrong. If I run varnish in debug mode (-d) and issue start when prompted then 7 times out of time it will run, but occasionally it will just shut down 'silently'. My startup command is (the $1 allows for me to pass -d to the script this lives in): varnishd -a :80 $1 \ -T 127.0.0.1:6082 \ -s malloc,1GB \ -f /home/deploy/mysite.vcl \ -u deploy \ -g deploy \ -p obj_workspace=4096 \ -p sess_workspace=262144 \ -p listen_depth=2048 \ -p overflow_max=2000 \ -p ping_interval=2 \ -p log_hashstring=off \ -h classic,5000009 \ -p thread_pool_max=1000 \ -p lru_interval=60 \ -p esi_syntax=0x00000003 \ -p sess_timeout=10 \ -p thread_pools=1 \ -p thread_pool_min=100 \ -p shm_workspace=32768 \ -p thread_pool_add_delay=1 and the VCL looks like this: # nginx/passenger server, HTTP:81 backend default { .host = "127.0.0.1"; .port = "81"; } sub vcl_recv { # Don't cache the /useradmin or /admin path if (req.url ~ "^/(useradmin|admin|session|sessions|login|members|logout|forgot_password)") { pipe; } # If cache is 'regenerating' then allow for old cache to be served set req.grace = 2m; # Forward to cache lookup lookup; } # This should be obvious sub vcl_hit { deliver; } sub vcl_fetch { # See link #16, allow for old cache serving set obj.grace = 2m; if (req.url ~ "\.(png|gif|jpg|swf|css|js)$") { deliver; } remove obj.http.Set-Cookie; remove obj.http.Etag; set obj.http.Cache-Control = "no-cache"; set obj.ttl = 7d; deliver; } Any suggestions would be greatly appreciated, this is driving me absolutely crazy, especially because its such an inconsistent behaviour.

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  • Windows 7 - 64 Computer shuts off unexpectedly

    - by C. Ross
    I have a home built Windows 7 x64 computer with a Core 2 Quad CPU. It has recently taken to suddenly shutting down/turning off at unusual intervals. It seems to be most common when playing media. I have tried running SpeedFan, and the CPU temp seems to hover around 49C. The computer has been running fine for over 1 years. Could heat be my problem, and how should I address it?

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  • Windows 7 just restarts, no BSOD, shows "Event ID 14 volsnap"

    - by Mdc007
    My Windows 7 just restarts without giving me a BSOD. When it reboots, it will hang sometimes and you have to let it rest. Sometimes it will print a message saying that Hal.dll is missing or corrupt. When it does restart I can't run a backup or a clone drive – it comes up with constant errors. I tried to run chkdsk – it says everything's clean. What is really puzzling is SyncToy on a different drive hangs half way through and won't run either. Machine: OCZ SSD Agility 2 for C drive SATA HDD for programs, documents on D drive MSI AMD 880 chipset Event viewer says something about critical power failure I/O operations and "Event ID 14 volsnap" – but that is just telling me the computer powered off which I already know.

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  • Windows 7 Recurring Blue Screens: MEMORY_MANAGEMENT 0x1A

    - by Chris C.
    I have recurring BSODs that really have me scratching my head. Here's a look at the errors: MEMORY_MANAGEMENT 0x1A (ntoskrnl.exe) - I've seen this 9 times since April 2012 NTFS_FILE_SYSTEM 0x24 (Ntfs.sys) - this one's new, happend 4 days ago BAD_POOL_HEADER 0x19 (win32k.sys) - also new, happened 7 days ago My system specs: Intel Core i5 2500K @ 3.30GHz ASUS Sabertooth P67 Motherboard (Rev 2) * RMA'd my Rev 1 due to recall 16GB (4 x 4GB) Kingston HyperX 1600 MHz DDR3 RAM 2 x 640GB Western Digital Caviar Black 64MB SATA HDD EVGA NVIDIA GeForce GTS450 1GB PCI-E 2.0 Graphics Card I've got Windows 7 Home Premium and it's completely patched. I'm also running Microsoft Security Essentials, which is up-to-date and always present. I've run MemTest86+ from a USB drive for up to nine hours, giving my RAM a total of 6 passes, and it didn't detect a single error. I've used chkdsk in Windows 7 to scan the C:/ drive on boot (twice) and it found no problems. How can I find out what's causing all these blue screens?

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  • XP can't read data from transferred HD

    - by Alexander Miller
    Computer A, running XP, died. XP was installed on a fresh HD in computer B. Slaved data-backup HD from A was installed as slave on B. B will not read it; shows only 2 folders, Recycler and System Volume Info. All of these are older machines with IDE drives. What's going on & how can I read/transfer the data from the transferred drive? This was only a trial run. Actually I will need to transfer the master HD from A - which has XP on it - and read from its data partition because (blush) the backup drive was not up to date.

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  • illustrator crashes on open preferences

    - by Tomba
    My Illustrator (CS3, windows xp sp3) crashes when I select Edit...Preferences. This is a new error and has only started to happen recently. I can only guess my preferences have somehow become corrupted? Has anyone encountered this or can anyone suggest a solution?

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  • Thunderbird segmentation fault problem

    - by Dariusz Górecki
    Hey all, my thunderbird crashes few seconds after it boots up regardless of in safe mode or normal, here is a strace log: http://pastebin.com/tccfYwcD I've searched google, ubuntu forums, and mozilla bug tracker about this problem, but any of found answers did not helped me :/ I've tried: nscd daemon install solutions posted earlier fresh clean instal of ubuntu 10.10 (32b) and thunderbird 3.1.7 from repos on a VM - problem still exists removed all thunderbrid related dot files and dot dirs, and setup profile from beginning Remove thunderbird and related stuff with apt purge, and install tb from official .deb package None of these steps helps me, tb still crashes with segmentation fault :/ I use gmail IMAP account, I've searched and found few other tips on google, but with no success. I've even tried to remove mails from web gui, that came after first notice of problem, still no luck. I'm not using any network fs, and not sharing this account with anyone, and I do not use filesystem or home encryption either just clean install :/ If You guys need some more info for this let me know. TB: 3.1.7 from repos and official package Ubuntu 32bit 10.10 with medibuntu repos, fully updated

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  • Mountain Lion screen crashes after returning from sleep

    - by Aron Rotteveel
    During the past 3 days I have experienced the following issue: when returning from sleep, I see an extremely garbled version of my desktop. The only thing that seems to help is a reboot. My first guess is that this is related to the video card. After looking into this issue, I found a lot of problems related to ML and returning from sleep, such as this post on AskDifferent, but I think this is a different issue because it does not speak of a garbled screen. Some more details: System: MacBook Pro 15" early 2011, 2,2GHZ I7, 8GB Ram, AMD Radeon HD6750M 1024 The issue seems to happen only when I open my laptop in the morning; if I close and open my laptop during the day, it does not seem to happen. The issue 'solves' when rebooting. Photo of how this looks: Update November 27th 2012: I re-installed my laptop a couple of weeks ago, which seemed to have solved the problem, but sadly, it still persists.

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  • Windows Media Player won't launch on Vista - how to repair or reinstall it?

    - by rpm1200
    My friend asked me to look at her Acer Aspire laptop with Vista Home Premium as it is no longer playing DVDs. I found that Windows Media Player would not launch. I found this thread, which contained a number of suggestions, none of which solved the problem. Here is what I tried: Tried running WMP via desktop shortcut, QuickLaunch bar or going to Program Files\Windows Media Player\wmplayer.exe. In all cases, wmplayer would launch then terminate immediately (verified through the Processes tab in Task Manager). Tried running wmplayer.exe as Administrator. The UAC dialog would come up, I'd approve, then wmplayer would launch and terminate immediately. Uninstalled all non-Microsoft media programs except RealPlayer, iTunes, QuickTime, Acer Arcade (the laptop owner uses all those apps). Tried running Program Files\Windows Media Player\setup_wm.exe as Administrator, it launched but said that a newer version of WMP was already installed. Deleted the "Windows Media" folder located under %userprofile%\appdata\local\Microsoft then tried starting WMP - wmplayer would launch and terminate immediately. Register wmp.dll by typing "regsvr32 wmp.dll" in an Administrator cmd window then tried starting WMP - wmplayer would launch and terminate immediately. Run "SFC /SCANFILE" in an Administrator cmd window - get an error message that it found invalid system files and could not fix them, so look at the log file cbs.log. The log file shows that there are broken files associated with Windows Sidebar (which the user does not use) but none relating to WMP. Log off to safe mode and run "SFC /SCANFILE" in an Administrator cmd window again - same results. Try to download and install XP WMP - the microsoft.com site recognizes the OS as Genuine and allows the download, but when I launch the installer it says the system is not Genuine. Clicking the link directs me back to IE where I can authenticate the system as Genuine. The installer still fails to recognize the system as Genuine. It is a Genuine Vista installation. Try to run this update (KB931621). The installer said it did not apply to the system. Set Windows Media Player as default in Program Access and Defaults. Same results. Tried running "for %a in (%systemroot%\system32\wm*.dll) do regsvr32 /s %a" in an Administrator cmd window - same results. Went to this Knowledge Base article (947541) and ran the Microsoft Fix It. The Fix It ran successfully, but WMP would still launch and terminate immediately. Multiple reboots in the process of doing all of these steps. After all this, looked in the Application and Security logs. No events pertaining to WMP were logged. The computer was preinstalled with Vista Home Premium and I have the Acer backup DVDs which will reimage the drive. I do not have Vista install DVDs. Reimaging the system is not an option. I'd also rather not restore the system to an earlier point unless it's absolutely necessary. What else can I do to repair or reinstall WMP?

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  • Task manager always crashes within a few seconds

    - by tallship
    This is the error report: Problem signature: Problem Event Name: APPCRASH Application Name: taskmgr.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc3ee Fault Module Name: hostv32.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4c5c027d Exception Code: c0000005 Exception Offset: 0000000000068b73 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: bf4f Additional Information 2: bf4f79e8ecbde38b818b2c0e2771a379 Additional Information 3: d246 Additional Information 4: d2464c78aa97e6b203cd0fca121f9a58 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Whenever I open the task manager, within a few seconds it crashes, saying it has stopped working with the above report. I took the fault module (hostv32.dll) and scanned it with avast but it found no threat. I also ran a SFC /scannow from an elevated command prompt and it didn't find any corrupted files. This problem is in all two user accounts in this computer (Windows 7). Any reason/solution to this problem? Thanks

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  • What *exactly* gets screwed when I kill -9 or pull the power?

    - by Mike
    Set-Up I've been a programmer for quite some time now but I'm still a bit fuzzy on deep, internal stuff. Now. I am well aware that it's not a good idea to either: kill -9 a process (bad) spontaneously pull the power plug on a running computer or server (worse) However, sometimes you just plain have to. Sometimes a process just won't respond no matter what you do, and sometimes a computer just won't respond, no matter what you do. Let's assume a system running Apache 2, MySQL 5, PHP 5, and Python 2.6.5 through mod_wsgi. Note: I'm most interested about Mac OS X here, but an answer that pertains to any UNIX system would help me out. My Concern Each time I have to do either one of these, especially the second, I'm very worried for a period of time that something has been broken. Some file somewhere could be corrupt -- who knows which file? There are over 1,000,000 files on the computer. I'm often using OS X, so I'll run a "Verify Disk" operation through the Disk Utility. It will report no problems, but I'm still concerned about this. What if some configuration file somewhere got screwed up. Or even worse, what if a binary file somewhere is corrupt. Or a script file somewhere is corrupt now. What if some hardware is damaged? What if I don't find out about it until next month, in a critical scenario, when the corruption or damage causes a catastrophe? Or, what if valuable data is already lost? My Hope My hope is that these concerns and worries are unfounded. After all, after doing this many times before, nothing truly bad has happened yet. The worst is I've had to repair some MySQL tables, but I don't seem to have lost any data. But, if my worries are not unfounded, and real damage could happen in either situation 1 or 2, then my hope is that there is a way to detect it and prevent against it. My Question(s) Could this be because modern operating systems are designed to ensure that nothing is lost in these scenarios? Could this be because modern software is designed to ensure that nothing lost? What about modern hardware design? What measures are in place when you pull the power plug? My question is, for both of these scenarios, what exactly can go wrong, and what steps should be taken to fix it? I'm under the impression that one thing that can go wrong is some programs might not have flushed their data to the disk, so any highly recent data that was supposed to be written to the disk (say, a few seconds before the power pull) might be lost. But what about beyond that? And can this very issue of 5-second data loss screw up a system? What about corruption of random files hiding somewhere in the huge forest of files on my hard drives? What about hardware damage? What Would Help Me Most Detailed descriptions about what goes on internally when you either kill -9 a process or pull the power on the whole system. (it seems instant, but can someone slow it down for me?) Explanations of all things that could go wrong in these scenarios, along with (rough of course) probabilities (i.e., this is very unlikely, but this is likely)... Descriptions of measures in place in modern hardware, operating systems, and software, to prevent damage or corruption when these scenarios occur. (to comfort me) Instructions for what to do after a kill -9 or a power pull, beyond "verifying the disk", in order to truly make sure nothing is corrupt or damaged somewhere on the drive. Measures that can be taken to fortify a computer setup so that if something has to be killed or the power has to be pulled, any potential damage is mitigated. Thanks so much!

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  • Win 7 crashes, PC reboots and says "Hard drive 0 not found" until I turn if off and on again

    - by Danny T.
    I recently made the move from Windows XP to Windows 7. Since then, when my computer is on for a few hours it always ends up rebooting without warning. Then the BIOS won't recognize my hard drive (hard drive 0 not found). If I turn off my computer and then on again, it boots normally. Some details: Dell Dimension 9150 Windows 7 I updated the BIOS I updated all system drivers with the latest version from Dell (SATA, Chipset, etc.) Other drivers updated too (Graphic card, sound, etc.) There is one thing that I tried after some Googling: I turned off the DMA access to the drives, but it's still rebooting after a few hours. Any clue? UPDATE 2010/12/13 Here are the events from the Event Log for today, from when I turned the computer on until it crashed: 19:17 - Error - ID 10016 - DistributedCom 20:06 - Error - ID 1008 - Customer Improvement Program (could not send data to Microsoft) 21:48 - Critical - ID 41 - Kernel-Power (System was restarted without proper shutdown) 21:48 - Error - ID 6008 - EventLog (Previous system down was not planned) 21:48 - Error - ID 1101 - EventLog (Audit Event ignored) 21:49 - Error - ID 10016 - DistributedCom Both DistributedCom events have a description along these lines (translated from French): The authorisation parameters specific to the application are not allowing Local Execeution for the COM server application with the CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and the APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the SID AUTHORITY NT\User System (S-1-5-18) from the address LocalHost (LRPC usage). This security authorisation can be changed with the Component service administration tool. UPDATE 2010/12/31 Here are the error messages I have on blue screens : STOP C000007xA - Kernel_Data_Inpage_Error "Unkown hard error" C00000135 - Can't start because &hs is missing

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  • Windows7 + Dell D830 = frequent blue screens

    - by Mulone
    I'm using Windows 7 on a Dell laptop (Latitude D380). The laptop used to be incredibly stable on Windows XP, but now I experience frequent blue screens (with a message saying "MEMORY DUMP") when I open a lot of applications concurrently. Is there a way to diagnose the issue and track it down? It could be some incompatible drivers or application. I checked the folder C:\Windows\Minidump and I found some files. THen I tried to open them and they disappeared. Any hints?

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  • Skype 4.2 crashes when connecting to one specific person

    - by Aaron
    ok i have Skype 4.2 on Windows Vista 32 bit. Skype was working fine with no problems at all but a situation came up and i had to reformat my laptop. Since the reformat skype doesnt connect to just one person on my contacts list. Ive uninstalled reinstalled multiple times, even removed him from my contacts and readded but to no avail. He is on Skype mobile with his phone not sure if this is a prob as it wasnt before. any help or advice here would be much appreciated.

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  • Task Manager always crashes within 1 or 2 seconds. Solutions?

    - by tallship
    This is the error report: Problem signature: Problem Event Name: APPCRASH Application Name: taskmgr.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc3ee Fault Module Name: hostv32.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 4c5c027d Exception Code: c0000005 Exception Offset: 0000000000068b73 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional Information 1: bf4f Additional Information 2: bf4f79e8ecbde38b818b2c0e2771a379 Additional Information 3: d246 Additional Information 4: d2464c78aa97e6b203cd0fca121f9a58 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Whenever I open the task manager, within a few seconds it crashes, saying it has stopped working with the above report. I took the fault module (hostv32.dll) and scanned it with avast but it found no threat. Any reason/solution to this problem? Thanks

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  • Windows Boot disc to save files?

    - by acidzombie24
    Somehow after updating my legit windows 7 OS with no pirated or mod software on my PC i was welcome to a black screen. I popped in my ghost disc and copied the files i need to an external HD. IIRC windows 7 disc can do that too. Problem with the way i did it on ghost was it excepted me to select 1 file (an HD disc image) so i couldnt select multiple folders to move. Also when i did move i had no idea if it finished or how long it would take. My linux live cd couldnt access the HD. Anyways, is there a disc i can use to easily copy files from my laptop to my external HD? I think ghost, windows 7 and windows server all allow me but is there one that is better suited to copy files?

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  • My SSD stopped working as it ends up in blue death right after windows 7 launches, how can I reset it for new windows install?

    - by HattoriHanzo
    As I mentioned in the title my SSD suddenly started to fail as after launching Windows 7 it goes straight to completely idle and after a few minutes it goes to blue death and restarts. I have an another HD with a windows xp on it and it works fine and I can also see the SSD and can access everything on it. Windows 7 on the SSD does work in safe mode though yet I didn't manage to find out what causes the problem. Since I can sill access the files and save them to another HD I'm looking for the best way to wipe and reinstall Windows 7. I have yet failed to find an easy to follow (or even understand) guide, different sources on the internet recommend different ways of doing this. And some guides are just simply full of terms I have no clue about. It's an OCZ Vertex 2 120GB. I"d very much appreciate if someone could give me an advice on what I should do, preferably in a way so I could regain the best possible performance as well. it doesn't matter if I don't understand the science behind it as long as I can follow the steps. Thanks!

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  • How to make Windows display application crashes in the console?

    - by Name is carl
    I'm developping a C application on Windows 7 64 bits, and each time it crashes I get the following dialog: I would prefer something more "old school" with the complete error dumped in the console. Something like > HelloWorld The application has crashed in somedll.dll for some Horrible C reason. I have an error code 0x4445506 And a kinda stacktrace And walls of hexa 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 0x4445506 Is there a way to get that? Should I run my application with a command line debugger ? Note: should I post this on Stackoverflow instead?

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  • Pinnacle Studio 14 Importer crashes on Windows 7 x64

    - by Tuminoid
    Pinnacle Studio 14 Importer crashes on Windows 7 x64, thus I'm unable to import videos from my camcorder. I've Googled around and it seems to be a problem with x64 support in the program, but there is no info if it can somehow be remedied with Compatibility settings, XP mode. Further Googling got me this link, and none of the tips in site it links help. I've got no idea what ObjectDoct Plus 2 is (no a program or service installed by that name) which he claims causes the problem. Is that ObjectDoct critical to Pinnacle Studio and how to get rid of it (or any other advice how to make Studio 14 work on x64). UPDATE: 1) XP mode doesn't help as it doesn't handle Firewire, which is how my Canon HV20 must be connected to transfer HDV from tape. 2) I don't have that ObjectDock installed. 3) I don't wanna re-buy PS15 just to get this solved as PS14 should be able to do it.

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  • Windows Media Player won't launch on Vista - how to repair or reinstall it?

    - by rpm1200
    My friend asked me to look at her Acer Aspire laptop with Vista Home Premium as it is no longer playing DVDs. I found that Windows Media Player would not launch. I found this thread, which contained a number of suggestions, none of which solved the problem. Here is what I tried: Tried running WMP via desktop shortcut, QuickLaunch bar or going to Program Files\Windows Media Player\wmplayer.exe. In all cases, wmplayer would launch then terminate immediately (verified through the Processes tab in Task Manager). Tried running wmplayer.exe as Administrator. The UAC dialog would come up, I'd approve, then wmplayer would launch and terminate immediately. Uninstalled all non-Microsoft media programs except RealPlayer, iTunes, QuickTime, Acer Arcade (the laptop owner uses all those apps). Tried running Program Files\Windows Media Player\setup_wm.exe as Administrator, it launched but said that a newer version of WMP was already installed. Deleted the "Windows Media" folder located under %userprofile%\appdata\local\Microsoft then tried starting WMP - wmplayer would launch and terminate immediately. Register wmp.dll by typing "regsvr32 wmp.dll" in an Administrator cmd window then tried starting WMP - wmplayer would launch and terminate immediately. Run "SFC /SCANFILE" in an Administrator cmd window - get an error message that it found invalid system files and could not fix them, so look at the log file cbs.log. The log file shows that there are broken files associated with Windows Sidebar (which the user does not use) but none relating to WMP. Log off to safe mode and run "SFC /SCANFILE" in an Administrator cmd window again - same results. Try to download and install XP WMP - the microsoft.com site recognizes the OS as Genuine and allows the download, but when I launch the installer it says the system is not Genuine. Clicking the link directs me back to IE where I can authenticate the system as Genuine. The installer still fails to recognize the system as Genuine. It is a Genuine Vista installation. Try to run this update (KB931621). The installer said it did not apply to the system. Set Windows Media Player as default in Program Access and Defaults. Same results. Tried running "for %a in (%systemroot%\system32\wm*.dll) do regsvr32 /s %a" in an Administrator cmd window - same results. Went to this Knowledge Base article (947541) and ran the Microsoft Fix It. The Fix It ran successfully, but WMP would still launch and terminate immediately. Multiple reboots in the process of doing all of these steps. After all this, looked in the Application and Security logs. No events pertaining to WMP were logged. The computer was preinstalled with Vista Home Premium and I have the Acer backup DVDs which will reimage the drive. I do not have Vista install DVDs. Reimaging the system is not an option. I'd also rather not restore the system to an earlier point unless it's absolutely necessary. What else can I do to repair or reinstall WMP?

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