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• Iverter, inverter cable, or a display cable?

  - by krebshack

  I was recently hired at a small repair shop. I work indoors while my boss does on site calls for small businesses. I have to troubleshoot and fix laptop screens a few times a week and this is why I'm posting this question. I'm having trouble figuring out how to stream line the troubleshooting process. For example, how do I determine whether the inverter is broken while also determining that the inverter cable is not. How can I quickly decide that the inverter cable is broken while knowing that the inverter is most likely not broke. Or how do I know that it's just the display cable? It seems like this is a good way to approach things: "It could be the inverter, backlight, or the LCD panel itself. Backlight failure is usually hinted at by a pink hue to everything. Inverter failure usually results in the dimming of images on the screen to the point where the backlight is not even on (the inverter provides power to the backlight)" Source. While remembering that things "like flickering, screen freeze in dark image and [a] corner starts to get brighter" point to a "failure in the LCD panel itself, though it could just as easily be a loose data cable connected to the back of the LCD." Source. In short, I'm soliciting advice that anyone might have on how to quickly make the best decision about what's causing problems with laptops display. Thank you.

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• Page reload needed several times before loading normally

  - by tim peterson

  Sorry my question is so vague I just have no idea where to start in solving it and am quite a novice with servers. Recently my site (an https connection, running on an Amazon EC2 ubuntu apache2.2) has this issue where I need to load the page several times (3-4) before it will load normally without issue. It will then load normally as long as I keep loading pages regularly (every couple seconds). It will stall again if I don't load pages for a few minutes. It has nothing to do with my application because I don't have this problem with the exact same app codebase on my Apache installation on my laptop. The only thing to my knowledge that I changed is that I installed mod_pagespeed https://developers.google.com/speed/pagespeed/mod. However, I have since turned it off by setting my pagespeed.conf to mod_pagespeed off. Unfortunately, that didn't solve the problem. I'm wondering general advice on how to troubleshoot this problem. For instance are there linux commands to check page loading peformance? Also, it looks like I have lots of new error.logs in my /var/log/apache2 directory which i believe weren't there a few months ago. lots of this : error.log RewriteLog.log.24.gz ssl_access.log.40.gz error.log.1 RewriteLog.log.25.gz ssl_access.log.41.gz error.log.10.gz RewriteLog.log.26.gz ssl_access.log.42.gz error.log.11.gz RewriteLog.log.27.gz any thoughts? thank you, tim

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• How to verify PostgreSQL 9 has installed correctly on a CentOS server?

  - by A4J

  I'm trying to install the PG (postgres) gem on a CentoOS server, but it keeps saying Postgres is too old, even though I have upgraded it to 9.1.3 (as per the instructions here http://www.davidghedini.com/pg/entry/install_postgresql_9_on_centos). I am using CentOS 5.8 (and Ruby 1.9.3) Here is the error message: Building native extensions. This could take a while... ERROR: Error installing pg: ERROR: Failed to build gem native extension. /usr/local/bin/ruby extconf.rb checking for pg_config... yes Using config values from /usr/bin/pg_config checking for libpq-fe.h... yes checking for libpq/libpq-fs.h... yes checking for pg_config_manual.h... yes checking for PQconnectdb() in -lpq... yes checking for PQconnectionUsedPassword()... no Your PostgreSQL is too old. Either install an older version of this gem or upgrade your database. *** extconf.rb failed *** Could not create Makefile due to some reason, probably lack of necessary libraries and/or headers. Check the mkmf.log file for more details. You may need configuration options. psql --version confirms my version: psql (PostgreSQL) 9.1.3 I can confirm packages installed: Setting up Install Process Package postgresql91-9.1.3-1PGDG.rhel5.x86_64 already installed and latest version Package postgresql91-devel-9.1.3-1PGDG.rhel5.x86_64 already installed and latest version Package postgresql91-server-9.1.3-1PGDG.rhel5.x86_64 already installed and latest version Package postgresql91-libs-9.1.3-1PGDG.rhel5.x86_64 already installed and latest version Package postgresql91-contrib-9.1.3-1PGDG.rhel5.x86_64 already installed and latest version Nothing to do Any ideas on how to troubleshoot this? Thanks in advance.

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• mysql startup, shtudown and logging on osx

  - by Joelio

  Hi, I am trying to troubleshoot some mysql problems (I have a table I cant seem to delete or drop, it hangs forever) I have 10.5.8 osx, I dont remember how/if I installed mysql, here is what I know: it automatically starts on boot the process looks like this: /usr/local/mysql/libexec/mysqld --basedir=/usr/local/mysql --datadir=/usr/local/mysql/var --pid-file=/usr/local/mysql/var/Joels-New-Pro.local.pid _mysql 96 0.0 0.0 75884 684 ?? Ss Sat06PM 0:00.02 /bin/sh /usr/local/mysql/bin/mysqld_safe when I run: /usr/local/mysql/libexec/mysqld --verbose --help it says: /usr/local/mysql/libexec/mysqld Ver 5.0.45 for apple-darwin9.1.0 on i686 (Source distribution) it seems to use my.cnf from /etc/my.cnf Now here are my questions: I dont see anything in the startupitems that remotely looks like mysql ls /Library/StartupItems/ BRESINKx86Monitoring ChmodBPF HP IO HP Trap Monitor Parallels ParallelsTransporter 1.) So how does it startup automatically? 2.) How do I start & stop this type of installation? Also, looking at the config, the logs have no values: /usr/local/mysql/libexec/mysqld --verbose --help|grep '^log' log (No default value) log-bin (No default value) log-bin-index (No default value) log-bin-trust-function-creators FALSE log-bin-trust-routine-creators FALSE log-error log-isam myisam.log log-queries-not-using-indexes FALSE log-short-format FALSE log-slave-updates FALSE log-slow-admin-statements FALSE log-slow-queries (No default value) log-tc tc.log log-tc-size 24576 log-update (No default value) log-warnings 1 3.) Does that mean there is no logging enabled in mysetup? thanks in advance! Joel

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• Default browser hangs

  - by Craig Hinrichs

  Intermittent hangs would occur when I would use Internet Explorer to open a new main page or new tab to a site I know would be up. The browser would open and say "Waiting for site example.com" and do nothing more. If I closed the window and reopened it it would immediately connect. Over time I would have to close and reopen the window to get to the page. This would happen to any page, including Google. Got sick of it and started using Chrome. I recently upgraded my anti-virus and am now experiencing the same issue with Chrome. I use AVG for my antivirus. Empirically it seems that if I don't make Chrome my default browser I don't experience the issue. I tested this theory for over two hours yesterday. Possible issues I have found this could be but not confirmed yet: MTU settings are not correct. I am infected but my antivirus has not caught it (unlikely but possible) ?? I would like to think this is related to my antivirus but I am unsure how to verify. I don't like the idea of killing my antivirus if #2 is a possibility. I am looking for tips on how I can troubleshoot possible issues.

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• Troubleshooting certificate issues

  - by Weezy

  I'm trying to access my (European Parliament) Webmail from a Linux/Firefox machine at the following address and I get security warning messages explaining that the identity of the site cannot be verified (the error message is in french). But this only happens with Linux/Firefox from one machine. Here's the address: https://webmail.europarl.europa.eu/ (and I'm trying to access it from my home, not from the EP). And here's the detailed error message: webmail.europarl.europa.eu utilise un certificat de sécurité invalide. Le certificat n'est pas sûr car l'autorité délivrant le certificat est inconnue. (Code d'erreur : sec_error_unknown_issuer) So basically, if I translate, it is telling that the webmail.europarl.europa.eu certificate is invalid because the authority that delivered the certificate is unknown. I do only get this invalid certificate thing on Linux/Firefox. From a MacBookPro running Safari, I go to what looks like the correct webmail login page. From the same Linux machine, but using another user account and Chrome instead of Firefox, I go to what looks like the correct webmail login page. So there are several possibilities, here are a few ones: Firefox is right and my Linux box has been hacked Firefox is right and detecting something that neither Chrome nor Safari is detecting (like, say, my router that may be hacked) Safari on the MacBook Pro and Chrome on Linux are both correct and it is just Firefox on Linux that is wrongly stressing me when everything is normal. How do I know which one of these possibilities (or any other) is correct? How can I troubleshoot what is going on with either Linux/Firefox or with the parliament's webmail?

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• CheckPoint/Amazon VPC VPN tunnel working inconsistently

  - by Lee

  First time poster, so please be gentle and correct me if there's Server Fault etiquette I'm missing. We have two CheckPoint edge devices at sites A & B, independently managed, connecting to two Amazon private clouds. In both cases, the two Amazon VPCs are in the same community on the CheckPoint device. A VPN tunnel exists between the two CheckPoint devices as well. Between Sites A & B and the Amazon VPC in Northern Virigina, we are unable to keep more than one tunnel up. Both will come up, but tunnel 2 will drop an hour after initiation and will not come back up while tunnel 1 is up. We believe the 1-hour period is due to IPsec phase 2 renegotiation, but can't be sure. On our side, we see the tunnel 2 remote endpoint as not responding to phase 2 negotiation. Between Sites A & B and the Amazon VPC in Oregon, we have no issues. Both tunnels are up and fail over properly. The CheckPoint gateways are using domain-based VPNs. According to CheckPoint's advice to Amazon, this won't work. Yet, in Oregon, it does. We've pursued this with Amazon and, despite the fact it's working in Oregon, they've refused to troubleshoot with us further. Can anyone suggest anything we can do to try to get this stabilized? Going to route-based VPNs is not an option for us.

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• DHCP forwarding behind access list on a Cisco Catalyst

  - by Ásgeir Bjarnason

  I'm having some trouble with forwarding DHCP from a subnet behind an access list on a Cisco Catalyst 4500 switch. I'm hoping somebody can see the mistake I'm making. The subnet is defined like this: (first three octets of IP addresses and vrf name anonymized) interface Vlan40 ip vrf forwarding vrf_name ip address 10.10.10.126 255.255.255.0 secondary ip address 10.10.10.254 255.255.255.0 ip access-group 100 out ip helper-address 10.10.20.36 no ip redirects I tried turning on a VMWare machine on this subnet that was configured to use DHCP, but I never got a DHCP response and the DHCP server didn't receive a request. I tried putting the following in the access-list: access-list 100 permit udp host 10.10.10.254 host 10.10.20.36 eq bootps access-list 100 permit udp host 10.10.10.254 host 10.10.20.36 eq bootpc access-list 100 permit udp host 10.10.20.36 host 10.10.10.254 eq bootps access-list 100 permit udp host 10.10.20.36 host 10.10.10.254 eq bootpc That didn't help. Can anybody see what the problem is? I know that the DHCP server works; our whole network is running off of this DHCP server I also know that the subnet works because we have active servers running on the network The DHCP scope is already defined on the DHCP server The subnet is correctly defined on the VMWare server (already servers running on the subnet on VMWare) Edit 2012-10-19: This is solved! The subnet had formerly been defined as a /25 network, but was then expanded into a /24 network. When the DHCP scope was altered after this change it was done incorrectly; the gateway was moved to .254, the leasable IP range was in the lower half of the /24 subnet but we forgot to change the CIDR prefix from /25 into /24. This happened some 2 years ago, and we didn't need to use DHCP on this server network again until this week. Thank you MDMarra and Jason Seemann for looking at the question and trying to troubleshoot. Now I'm wondering if I should mark Jason's answer as the accepted answer (I am new to the Stack Exchange network, so I don't know the etiquette of what to do if I misstated the question like in this case).

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• HTPC/DVR computer won't go into standby

  - by Robert

  When I select Start-Turn off computer-Standby the 'turn off computer' option window closes, and then nothing else happens. I can start new applications, and Windows acts like I never selected standby. I ran it for several hours after that. If I have a TV program scheduled to record when I select standby I get a window (the Pinnacle TV software) asking if I'm sure, there are programs scheduled to record - and the computer just keeps running after I select yes, never going into standby. I added that detail as it shows the standby process is starting. [This problem also happens if a TV program is not scheduled, so the scheduler task in not running/in memory. This problem happens regardless of whether I'm not watching TV. This problem happens regardless of whether Media Center is running (it usually isn't, I'm using Pinnacle to watch TV).] I looked at "How to troubleshoot hibernation and standby issues in Windows XP" http://support.microsoft.com/kb/907477 - ACPI is enabled, and "standby" is an option in "Power Options Properties." So it appears to be setup correctly. Windows XP SP3 Media Center Edition, all current updates installed.

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• Opening and Testing Ports on Modem > Router Connection

  - by JakeTheSnake

  Working off of my last question, I can access my server's FTP over the LAN but not over the internet. I'm using Filezilla on port 666. My router/modem configuration is as such (similar to other post): 1) Modem connects to WAN 2) WAN port on modem connects to LAN port on Router 3) Modem internal IP address is 192.168.0.254 4) Router internal IP address is 192.168.0.1 5) Modem has DHCP turned OFF 6) Router has DHCP turned ON 7) Router is running Tomato firmware and it's set as 'Router' (not 'Gateway') 8) The internet is working (just had to say that) I've set up port forwarding both on the modem and router - both route port 666 to the IP address of 192.168.0.3 (TCP); that is the IP address of the server which has FileZilla running. I don't know if that's hindering anything but I've also tried it with just the modem and just the router...same result. I've also tried setting the server to be DMZ (both on router and modem). Neither router nor modem have anything in their logs about denying inbound traffic on port 666 so my ability to troubleshoot stops there. I've tried contacting my ISP (Telus, running on mobility plan...it's a "Smart" Hub) but they weren't much help. They said they only block port 25 and 80 and maybe a few others, but not most ports. I test whether or not the port is open by going to canyouseeme.org - I don't know whether or not that would produce a 'connection refused' result just based on the fact that the FTP requires a login...I'm not well versed on this matter. FWIW, sometimes I get a 'connection refused' error on canyouseeme.org but mostly it's 'connection timed out'. I don't know what else to do at this point.

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• Troubleshooting iptables and configuring it to drop the priority of long-term connections

  - by intuited

  I'm somewhat familiar with the general concepts of iptables, and would like to learn it in more detail. I'm hoping that my learning experience can also be useful. The situation: I'm running dd-wrt on my router. Despite its purported QoS skills, I'm still seeing connection latency shoot up hugely whenever there's an ongoing http connection, eg some large download. Under such conditions, it can take 10 seconds or more to load a basic webpage; sometimes the connections are dropped entirely. I've tried adjusting the parameters, dropping the allotted bandwidth for up and download to well under my limit, but nothing seems to work. dd-wrt is configured to use HTB as the QoS algorithm; HFSC, although presented as an option, seems to cause the router to crash, and is rumoured to not actually work on any linux system. I'd like to be able to troubleshoot this issue and hopefully improve the settings that dd-wrt is using, but I'm finding the learning curve a bit overwhelming. For starters I am not sure what HTB actually specifies: is this a set of iptables commands, or do some of those commands specify how HTB is to be used? I would like it to prioritize based on protocol the way that it already supposed to, and in addition I'd like to have it drop the priority of connections which have a high total byte count, say over 400KB. Also tips on utilities that can be run under dd-wrt to get more info on what's going on in there are appreciated. I've tried to get iftop to work but there were issues running curses. I'm leaning towards replacing dd-wrt with openwrt; comments on this strategy are also welcome. I suspect that I would be well advised to get a second router as a standin before trying that. It may be worth noting that my total bandwidth is pretty limited (256Kbit/s).

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• Issues with sustained traffic with PFSense

  - by Farseeker

  Last week we had to replace our PFSense firewall because it had a catastrophic hardware failure. All but one of the NICs were taken out of the old server and put into the new one. The one NIC that was not moved was the LAN NIC as this is on-board. The other NICs are all WAN connections and the must all be present (i.e. I can't disable one just for the sake of testing) After re-installing PFSense and restoring our backup of the configuration, everything came back online just fine, however on the new hardware any download that takes longer than about 10 seconds just times out in the middle. Example 1: Downloading from Microsoft.com goes at about 900k/sec and times out after about 10 seconds (thus, just under 10Mb of content) Example 2: Downloading from cnet.com goes at about 300k/sec and times out after about 10 seconds (thus, about 3Mb of content). By times out, I mean that the download just stops, and you have to pause/resume to get the next part done, repeat and rinse until the download is complete. However it's not consistant, sometimes it's 10 seconds, sometimes it's 4 seconds, and it sometimes you can't even load a heavy HTML page because the page never finishes. I assume this is most likely because PFSense does not like the onboard NIC, as this is the primary difference between the two servers. It's recognised as NFE0, and there's no room in the server for any more NICs and I don't have any dual-port NICs handy to experiment with a different LAN connection. I've never had to troubleshoot this sort of issue before. Can anyone give me some pointers about where to start? Linux is not my forte so please be kind!

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• Error 53 - The network path was not found.

  - by Jack

  I have a machine in my Active Directory Domain that I can no longer "net view" from other machines in the domain. This is a Windows XP Pro machine. It is hosting a VMWare virtual of my Domain Controller. If I attempt to net view [machine name] I get system error 53, The network path was not found. This is not a DNS issue, the same thing happens with the machine's IP. I don't think it's a firewall issue, I turned the firewall off on this machine. As I mentioned, it has worked in the past, and then stopped for no reason that I can see. I (intentionally) didn't change the software. I CAN get to the VMs hosted on this machine, can connect to their shares, net view them, etc. All other machines can see each other. In fact, the problem machine can see other machines and access their shares just fine. I tried removing the machine from the domain and re-adding it. I tried deleting the shares and recreating them. Not sure how to troubleshoot this any further. Any ideas?

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• Slow transfer speed between two servers

  - by Linux Guy

  I have two servers both network cards speed is 10Gbps The inbound bandwidth between two servers is 10Gbps , the outbound bandwidth internet bandwidth is 500Mpbs Both servers using public ip addresses in public and private network Both servers transfer and connection on nginx port , and the server B used for streaming media , like youtube stream videos I check the transfer speed using iperf utility From Server A to Server B # iperf -c 0.0.0.1 -p 8777 ------------------------------------------------------------ Client connecting to 0.0.0.1, TCP port 8777 TCP window size: 85.3 KByte (default) ------------------------------------------------------------ [ 3] local 0.0.0.0 port 38895 connected with 0.0.0.1 port 8777 [ ID] Interval Transfer Bandwidth [ 3] 0.0-10.8 sec 528 KBytes 399 Kbits/sec My Current Connections in Server B # netstat -an|grep ":8777"|awk '/tcp/ {print $6}'|sort -nr| uniq -c 2072 TIME_WAIT 28 SYN_RECV 1 LISTEN 189 LAST_ACK 139 FIN_WAIT2 373 FIN_WAIT1 3381 ESTABLISHED 34 CLOSING Server A Network Card Information Settings for eth0: Supported ports: [ TP ] Supported link modes: 100baseT/Full 1000baseT/Full 10000baseT/Full Supported pause frame use: No Supports auto-negotiation: Yes Advertised link modes: 10000baseT/Full Advertised pause frame use: No Advertised auto-negotiation: Yes Speed: 10000Mb/s Duplex: Full Port: Twisted Pair PHYAD: 0 Transceiver: external Auto-negotiation: on MDI-X: Unknown Supports Wake-on: d Wake-on: d Current message level: 0x00000007 (7) drv probe link Link detected: yes Server B Network Card Information Settings for eth2: Supported ports: [ FIBRE ] Supported link modes: 10000baseT/Full Supported pause frame use: No Supports auto-negotiation: No Advertised link modes: 10000baseT/Full Advertised pause frame use: No Advertised auto-negotiation: No Speed: 10000Mb/s Duplex: Full Port: Direct Attach Copper PHYAD: 0 Transceiver: external Auto-negotiation: off Supports Wake-on: d Wake-on: d Current message level: 0x00000007 (7) drv probe link Link detected: yes The problem is : as you can see from iperf utility, the transfer speed from server A to server B slow when i restart network service the connection will be ok , after 2 minutes , it's getting slow How could i troubleshoot slow speed issue and fix it in server B ? Notice : if there any other commands i should execute in servers for more information, so it might help resolve the problem , let me know in comments

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• Windows 8 & Hyper-V Can't Bridge Wifi Connection

  - by xinunix

  So I have an odd issue that I can't quite figure out... I am running Windows 8 Enterprise on a Dell 6420 laptop. I have a Broadcom 802.11n wireless adapter. I am connected to an home router (Netgear WNDR3700) that is connected to the internet. It is a very simple home network setup. I am trying to stand-up a few VMs in Hyper-V and want the VMs to be able to access the internet over my wireless connection. I have found numerous examples of how to set this up using both External and Internal Virtual Switches but have yet to be able to get it to work on my machine. I have narrowed the issue down to the fact that my host machine always loses internet connection when I bridge my wifi connection (both when it is bridged automatically by windows when I setup an external virtual switch bound to the wifi adapter or if I do it manually by creating an internal virtual switch, right click on it and my wifi network and select "Bridge Connections".) In both cases after the bridge is established, my host machine can no longer connect to the internet. I am not sure where to start with troubleshooting this problem. After the bridge is setup, an ipconfig shows all netowrk devices on the machine as "Media Disconnected". I do know that the wireless adapter is connected to the router b/c it shows the connection as active and full-strength. The only thing I can possibly think of is that this machine also has the Cisco VPN client installed on it which installs a Cisco Virtual Network Adapter. Is it possible that this Cisco Virtual Adapter is causing me issues when I try to bridge? I saw some people had a similar issue with a VirtualBox virtual adapter when trying to share via Hyper-V. Any thoughts or suggestions on how to troubleshoot?

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• Encoding over SSH Issues

  - by user1104160

  I have a Linux machine and a Windows machine, both using Vim with the Powerline plugin. They both work great with patched fonts. Next, I want to SSH onto an OSX 10.6 machine and also use the Powerline in the terminal with Vim. However, I get weird symbols with normal mode ("^^B" in one area) and fancy mode ("~@" and "~B" spread throughout the bar. I thought this mixup was an encoding issue, but when I look at Putty's encoding it is using UTF-8 and the same with the Ubuntu terminal. Additionally, on the OSX machine, "locale" returns "en_US.UTF-8" for all variables (I set it to do that in order to troubleshoot). However, the symbols are still showing. I am using a patched font (Inconsolata, the same one as the Ubuntu terminal) for the OSX terminal, so I am stumped. Is there a missing component to this equation? Are there additional problems that can arise from SSH encoding? On the OSX end, additionally, these same symbols appear, so it may not even be related to SSH and therefore I'm totally lost.

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• Windows Server 2008 R2 install reboots unexpectedly during "Completing installation" phase

  - by knda

  I am attempting to install Windows Server 2008 R2 onto a Cisco UCS C201 M2 rack mounted server but am having major difficulties and wondering if anyone has some insight or items they could recommend for me to look at to get this one resolved. Installation is being attempted via the Cisco remote console (using CIMC's Virtual dvd-rom).. following the first phase of Setup where the installation files are copied to the target hard drive, then a reboot occurs to load Setup from the HDD, mid-way in the "Completing Installation" phase the system then reboots unexpectedly. System configuration Cisco UCS C201 M2 (2RU rack mounted server) 16GB RAM, 2x 73GB 15K SAS, 4x 300GB 10k SAS Add-on cards - Intel quad-port GigE card (no fibre channel cards) Storage - LSI MegaRAID SAS 9261-8i. onboard SATA is disabled (no SATA drives connected) KVM - Belkin No physical DVD-ROM.. :( I have... Run memtest86+, no RAM faults Disabled/enabled SATA support (BIOS) Attempted install from USB DVD-ROM, no effect Attempted unattended install scripted via Cisco Configuration Manager DVD provided Removed Belkin KVM in case that was causing drama Discovered that the Cisco website is "awesome" for searching for PDFs/Drivers cough, reverted back to Google Downloaded latest LSI drivers from LSI's site and used during Server 2008 install checked Windows ISO against checksum's from MS site checked Windows ISO by using it for an install in a VM Running out of ways to troubleshoot this as I am not sure how to enable any sort of 'verbose' mode during the setup process. Next step I have planned is to remove the Intel NIC and try the installation again.. Edit: Problem was the "Cisco INTEL QUAD PT GBE" (1000/PT) .. will have to see if this card is faulty or if it's just drivers.. thanks for the help.

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• .htm pages working but .aspx pages throwing errors

  - by Mike

  Our site has thousands of visitors per day but we've been receiving reports from some of our members that they are able to hit our main page, presumably because it's a .htm page, but when they click off to a .aspx page, they get an error. I've done as much research as I know how and here is what I have come up with: - We have not made any changes to IIS on our server in months. - We have a couple of customers that have been willing to work with us and provide information about their system. One customer is running Vista, the other is running XP. - We had one of the customers test both Firefox and MSIE. She gets same error in both. - One customer said, "We were able to post the profile and searched on available jobs and it worked w/ Firefox for a day, then it just quit working...we did not change any settings to Firefox after we posted the profile." - We asked the customer to clear their cache and try again. They responded with, "We just cleared the cache and got the same error; btw, I periodically clear the cache -- almost every day." Summary We have thousands of customers that hit our site with no problem. We can't reproduce these errors. These customers are getting the same error in different browsers. They are only getting the error on .aspx pages. They still get the error after clearing their cache. We would appreciate any thoughts on what other questions we could ask these customers or thoughts on how we can further troubleshoot this problem.

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• SQL 2008 Replication corrupt data problem

  - by Jonathan K

  We took a SQL 2000 database. Took a lightspeed backup. Restored on SQL 2008 active/passive cluster. Then setup replication to replicate the data back to SQL 2000. So 2008 is the publisher/distributor, and 2000 is doing a pull subscription. Everything works well, execpt we occassionally get corrupt data in varchar/text fields on the subscriber. So for example we have a table with 4500 records. When we run this statement: update MedstaffProvider set Notes = 'Cell Phone: 360.123.4567 Answering Service: 360.123.9876' where LastName = 'smith' The record in the 2008 database is updated as expected. But in the subsriber datbase we'll get gibberish in the notes field: óPÌ[1] T $Oé[1] ð²ñ. K Here's what we know: This is repeatable, meaning we can run that same query all day long and get the same gibberish. If you alter update statement slightly the data gets replicated just fine. The collation on both databases is the same. So far we've only detected the problem with text/varchar fields. (The notes field above is text). Only one or two records in a table are impacted. The table structure looks identical in both 2000/2008. We haven't made any changes. We have found one solution that fixes the problem. Basically if we recreate the table in 2008 (say as MedStaffProvider2) and then insert all the data. Drop the original table. Rename the table to it's original name. Setup replication again. And run the exact same update statement it works as expected. Does anyone have any idea what might be happening here? Or are there any other techniques we can use to troubleshoot this? I've found a solution for this, but would really like to undertsand why this is happening.

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• Hostname and SSL (apache) issue on Debian

  - by user105566

  I have been trying to setup SSL virtual host ServerAdmin [email protected] ServerName moclm.tap.pt DocumentRoot /var/www/tapme/ <Directory /> Options FollowSymLinks AllowOverride All Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> <Directory /var/www/tapme/> Options -Indexes FollowSymLinks MultiViews AllowOverride All #Order allow,deny #allow from all </Directory> SSLEngine on SSLCertificateFile /etc/ssl/moclm.cer SSLCertificateKeyFile /etc/ssl/moclm.pem </VirtualHost> For some reason, the server automatically redirect to SSL (http:// to https://). The apache is not configured to redirect and application was working fine on port 80 only. I have no knowledge how the internal network works as i am working remotely. The SSL error logs show: [Tue Oct 02 22:40:32 2012] [error] Hostname linemnt01.tap.pt provided via SNI and hostname moclm.tap.pt provided via HTTP are different I thought may be the hostname has some issue and have changed the hostname of the server from "linemnt01.tap.pt" to "moclm.tap.pt" but the issue is still there. I am getting the following error on browser: Bad Request Your browser sent a request that this server could not understand. i have /etc/hosts: 127.0.0.1 localhost.localdomain localhost moclm.tap.pt moclm and openssl returns: openssl verify -CAfile cert-CA.cer moclm.cer moclm.tap.pt.cer: OK I have been trying to troubleshoot the issue but no luck. Need help Thanks

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• Mac WLAN 802.11b+g WPA1 connection issues

  - by Peto

  Hi, I have a Telewell TW-EA510v4 ADSL modem+WLAN router configured as follows: Mode: 802.11b+g Security Mode: WPA1 Pre-shared Key WPA Algorithms: TKIP Connections from only certain MAC addresses have been allowed and the MAC address of my Mac is in that list. The WLAN works just fine with iPhone and an old Acer laptop. It has worked for about two months or so with my MacBook Pro (year and a half or so old model). Ocassionally i've had minor problems with it, which have required either reboot of ADSL modem or reboot of my Mac. However now, for the last week or so I haven't been able to connect to it at all. This is what is what i get in the console when i try to connect: 5.5.2010 20.54.53 airportd[73731] Apple80211Associate() failed -3924 (Invalid PMK) 5.5.2010 20.54.53 Apple80211 framework[584] airportd MIG failed (Associate Event) = -3924 (Invalid PMK) (port = 104599) 5.5.2010 20.54.53 SystemUIServer[584] Error joining WLAN-M: Invalid password (-3924 Invalid master key) The pre-shared key I use is not incorrect. I'm 100% sure of that. The Error Log from the router only says this when I try to connect to it: May 05 21:09:54 home.gateway:i802_1x:none: <my mac address> associated May 05 21:10:00 home.gateway:i802_1x:none: <my mac address> disassociated May 05 21:10:01 home.gateway:i802_1x:none: <my mac address> disassociated Any ideas or tips to troubleshoot this further?

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• Slow Citrix connection related to mapped network drives

  - by George

  I have this weird issue with Citrix being slow and maybe users just being a little dramatic, but I am curious as to why that happens. Let me give you a little bit of a background. Citrix is running off of Windows 2003 server, TSprofiles and file server were located on the same server, until recently. We have moved our file server over to a new server with tons of space. We have Citrix on one server, TSprofiles on another and file server on third. We are using logon scripts to map home drives, shared drive and etc. Now, up until we made the file server move, the logon process took several seconds and most users couldn't even notice logon script being executed as they logon. Now, it takes upwards of several minutes and users can see logon script being executed at a slow pace, one line at a time. The only new variable in this whole scenario is the new file server. All the servers are physically located in the same location and on the same subnet. So, I guess my question is, if anyone can explain why a sudden sluggishness? And any tools I can use to troubleshoot the issue? Thanks!

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• PostgreSQL continuous archiving not running archive_command

  - by Whatsit

  I've been trying to set up continuous archiving for a simple, test PostgreSQL 9.0 database, as per the documentation. In postgres.conf I've set: wal_level = archive archive_mode = on archive_command = 'touch /home/myusername/backup/testtouch' archive_timeout = 30s ...and restarted PostgreSQL. The file listed by touch never appears. I can manually run the touch command and it works as expected. If I try to create a backup, it waits forever for the archive_command. In psql; postgres=# SELECT pg_start_backup('touchtest'); pg_start_backup ----------------- 0/14000020 (1 row) postgres=# SELECT pg_stop_backup(); NOTICE: pg_stop_backup cleanup done, waiting for required WAL segments to be archived WARNING: pg_stop_backup still waiting for all required WAL segments to be archived (60 seconds elapsed) HINT: Check that your archive_command is executing properly. pg_stop_backup can be cancelled safely, but the database backup will not be usable without all the WAL segments. What would cause this? How can I troubleshoot it? Additional info: Running on CentOS 5.4. PostgreSQL 9.0.2 installed as root.

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• How can I enable PHP5 for a site? Having problems with every single method.

  - by John Stephens

  I'm working on a client site that is hosted on someone's DIY Debian Linux server [Apache/1.3.33 (Debian GNU/Linux)], and I'm trying to install a script that requires PHP5. By default, the server parses .php files with PHP 4.3.10-22, which is configured at /etc/php4/apache/php.ini, according to phpinfo(). On the server I can see a config directory for PHP5 adjacent to the PHP4 directory: /etc/php5.0/apache2/php.ini. I have tried multiple methods to enable PHP5 for the document root where the site's files are hosted, including all available methods mentioned here. By far, the most common suggestion I've found is to add one or both of the following lines to the site's .htaccess file: AddHandler application/x-httpd-php5 .php AddType application/x-httpd-php5 .php Trouble is, when either or both of those lines are present, the site forces my browser to download any .php files requested, without parsing the PHP at all. All of the other methods mentioned in the above article cause a 500 Internal Server Error. There is no hosting control panel I can access in a browser to enable PHP5 for the site, but I do have shell access. When I asked the server administrator about this issue, he encouraged me to search for the answer on Google. Where could I begin to troubleshoot this issue? Are there ways to test or verify the server's specific PHP5 installation and configuration, using the command line or some other method? Do you have other suggestions to enable PHP5?

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• Windows product key is valid but wont activate

  - by pnongrata

  Last month, I needed to install Windows XP (Pro Version 2002 SP3) from a Reinstallation CD a co-worker gave me, and with a product key the IT team told me to use. Everything installed successfully and I have been using the XP machine for the last 30 days without any problems; however it kept reminding me to activate Windows, and of course, I never did (laziness). It now has me locked out of my machine and won't let me log in until I activate it. So I proceed to the Activation Screen which asks me: Do you want to activate Windows now? I choose "Yes, let's activate Windows over the Internet now.", and click the Next button. It now asks me: Do you want to register while you are activating Windows? I choose "No, I don't want to register now; let's just activate Windows.", and click the Next button. I now see the following screen: Notice how the title reads "Unauthorized product key", and how there are only 3 buttons: Telephone Remind me later Retry Please note that the Retry button is disabled until I enter the full product key that IT gave me, then it enables. However, at no point in time do I see a Next button, indicating that the product key was valid/successful. So instead, I just click the Retry button, and the screen refreshes, this time with a different title Incorrect product key Could something be wrong with the Windows XP reinstallation CD (do they "expire" after a certain amount of time, etc.)? Or is this the normal/typical workflow for what happens when you just have a bad product key? I ask because, after this happened I emailed IT and they supplied me whether several other product keys to try. But every time its the same result, same thing happening over again and again. So I guess it's possible that IT has given me several bad keys, but it's more likely something else is going on here. Any thoughts or ways to troubleshoot? Thanks in advance!

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