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  • How to diagnose website performance/app pool recycling with Windows 2008/IIS7

    - by ilasno
    Ok, so there are various symptoms here (clients and and our own employees complaining of intermittent slowdowns, getting 'kicked out' to login page or just having a save request not properly save the submitted data). The environment: Windows Server 2008 (Datacenter), Service Pack 2, 64-bit, 2x2.8 GHz processors, 7.5 GB RAM MS SQL Server 2008 (running on the same machine) IIS 7 There are ~10 websites running on the server, each in their own application pool - most of these pools are running in Integrated mode, 2 are in Classic, all are on .NET 2.0 and all run as ApplicationPoolIdentity. I'm trying to analyze, diagnose, and troubleshoot and am struggling with where to get more info about what could be happening. Here are some steps i have already taken: Set each application pool to recycle once per day, and removed any other automatic recycling Set a Virtual Memory Limit for each to 1024000KB (1GB) Enabled ALL 'Generate Recycle Event Log Entry' entries (Config Changes, Isapi Reported Unhealthy, Manual Recycle, Private Memory Limit Exceeded, Regular Time Interval, Request Limit Exceeded, Specific Time, Virtual Memory Limit Exceeded) I have seen the app pool processes recycle (in Task Manager) - a new one will start up, and then the first one dies off - and this has happened without the memory or time going over the settings. This is a fairly new server, and most of these came from Windows Server 2003/IIS6. Any 'next steps' for setting up information gathering, logging, diagnosing, etc. would be much appreciated! j

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  • Pinging switch results in alternating high/low response times

    - by Paul Pringle
    We have two switches that are behaving strangely. When I ping them the responses alternate between high and low results: C:\Users\paul>ping sw-linksys1 -t Pinging sw-linksys1.sep.com [172.16.254.235] with 32 bytes of data: Reply from 172.16.254.235: bytes=32 time=39ms TTL=64 Reply from 172.16.254.235: bytes=32 time=154ms TTL=64 Reply from 172.16.254.235: bytes=32 time=2ms TTL=64 Reply from 172.16.254.235: bytes=32 time=142ms TTL=64 Reply from 172.16.254.235: bytes=32 time=2ms TTL=64 Reply from 172.16.254.235: bytes=32 time=143ms TTL=64 Reply from 172.16.254.235: bytes=32 time=2ms TTL=64 Reply from 172.16.254.235: bytes=32 time=146ms TTL=64 Reply from 172.16.254.235: bytes=32 time=2ms TTL=64 Reply from 172.16.254.235: bytes=32 time=152ms TTL=64 Reply from 172.16.254.235: bytes=32 time=2ms TTL=64 Reply from 172.16.254.235: bytes=32 time=153ms TTL=64 Reply from 172.16.254.235: bytes=32 time=2ms TTL=64 Reply from 172.16.254.235: bytes=32 time=153ms TTL=64 Reply from 172.16.254.235: bytes=32 time=2ms TTL=64 Other switches in the network behave normally. I've rebooted the switches, but the behavior still is there with the ping. Any ideas on how to troubleshoot this? Thanks!

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  • Tracking down source of duplicate email messages in Outlook / Exchange environment

    - by Ken Pespisa
    I have a few users, who are also Blackberry users, that occasionally have duplicate emails generated from their "mailbox". I put mailbox in quotes because I'm not exactly sure where the duplicates are created. One of these users is in non-cached mode, and the other is in cached mode, and both experience the problem. In fact, the non-cached mode user was originally experiencing the problem while in cached mode, and I made the switch a few weeks ago to attempt to solve the problem. Today I discovered the issue still exists. I'm not sure if the fact that they are blackberry users could be causing the problem at all. I don't see how, but felt I should mention it anyway. Does anyone have ideas on how I might begin to troubleshoot this? I can see in the non-cached user's mailbox "Sent Items" that the message was sent only once. I confirmed the message does not state that there was a conflict and in fact that makes sense because they are in non-cached mode. On the server, we have a mail journaling feature turned on for our third-party mail archiving system, and I can see that that system sees two sent messages. And likewise, the recipient does in fact have two messages in their inbox with consecutive message IDs ([email protected]) and ([email protected]). It would seem to me that the duplicates are generated on the client, but is there a way to tell for sure?

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  • Filesharing mac 10.6 with windows vista

    - by adam
    Ive followed all the tutorials on the net to no avail. I can see my vista pc in finder on the mac but when I click on it tries to connect but fails. The same is true from vista, it can see the mac but i cant connect. Wont even offer a login box. So I tried to troubleshoot by using a 3rd computer with xp. It joined the network and can access both the mac and vista on the same workgroup. Mac sees it and it shows under finder but i cant access it by clicking on the icon i have to access by using the ip of the xp machine...strange. Ive turned off all my firewalls. The fact that xp can connnet to the others and vice versa boggles my mind why vista and mac cant connect directly. Oh and pings indicates the same. I.e. xp has no problem but mac to vista and vice versa fails. Can anyone help.

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  • eAccelerator Issue - Cache Directory Empty.

    - by Tom
    Hi all, Hoping someone can give me a hand with this. I've recently installated eAccelerator 0.9.6.1 - On a CentOS LAMP server. Had it working fine, using the /tmp/accelerator as the cache directory. php.ini set up: zend_extension="/usr/local/lib/php/extensions/no-debug-non-zts-20060613/eaccelerator.so" eaccelerator.shm_size="200" eaccelerator.cache_dir="/var/cache/eaccelerator" eaccelerator.enable="1" eaccelerator.optimizer="1" eaccelerator.check_mtime="1" eaccelerator.debug="0" eaccelerator.filter="" eaccelerator.shm_max="0" eaccelerator.shm_ttl="3600" eaccelerator.shm_prune_period="180" eaccelerator.shm_only="1" eaccelerator.compress="1" eaccelerator.compress_level="9" php -v output: PHP 5.2.12 (cli) (built: Feb 3 2010 00:34:28) Copyright (c) 1997-2009 The PHP Group Zend Engine v2.2.0, Copyright (c) 1998-2009 Zend Technologies with eAccelerator v0.9.6.1, Copyright (c) 2004-2010 eAccelerator, by eAccelerator with the ionCube PHP Loader v3.3.20, Copyright (c) 2002-2010, by ionCube Ltd. I had to remove the cache directory as I was testing something. Remade it, re-set permissions and found that eAccelerator was no longer creating cache files within the folder. I thought it might be down to ownership rights on the folder so chown'd it apache.apache and this made no difference. I recreated the directory in /var/cache instead and editted php.ini to point to the new cache dir location, chmod'd, chown'd etc. and still eAccelerator is not creating any of the cache files in the directory (just empty). Could someone suggest what I might be doing incorrectly here. I've read through numerous pages to try and troubleshoot the issue to no avail. Any help appreciated.

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  • How do I fix Internet Explorer / Firefox differences in Oracle JD Edwards Enterprise?

    - by CT
    Our company uses Oracle's JD Edwards Enterprise to do accounting work. We have an application consultant working for us to just deal JD Edwards but he is of non-technical background so only helps in application-specific support. All of our users should use IE 7 for JDE. About 15-20% of those users have problems which cause them to not be able to use IE 7. So those problematic users use firefox. For the most part firefox works fine but there are a few issues. Some menus / options within JDE that are present in IE 7 are not present in firefox. If I could get all of our users working under IE 7, all the firefox issues would be mute points. I have cross referenced Internet Options settings from a working IE 7 user and a non-working IE 7 user. All settings seem to be mirrored. I'm not sure how to go about continuing to troubleshoot this issue. So not only answers but just suggestive ideas for attack would be appreciated. Thanks

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  • Network Load Balancing, intermittent port problem on Windows Server 2008

    - by Jimmy Chandra
    Trying to troubleshoot an intermittent problem on a Windows Server 2008 NLB. I think it might be related to an NLB issue. We are using Windows Network Load Balancing to balance load for our multiserver SharePoint front ends. Say... Web Front End 1 IP is 192.168.1.100 and Web Front End 2 IP is 192.168.1.101, the NLB is setup to load balance both WFE servers on any incoming traffic to the IP 192.168.1.200. Sometimes we got an intermittent issue where when we try to access the SharePoint site using 192.168.1.200:8080 (say the site is set up to run on port 8080) from a remote client, it will display page not found. Pinging the 192.168.1.200 will give responses, but when trying to telnet to 192.168.1.200:8080 it just won't connect. However, browsing the SharePoint site directly on individual WFE (192.168.1.100 and 192.168.1.101) show no problem whatsoever. My guess also (we didn't get a chance to try it yet, but I think it should work), if I try connecting remotely to individual server, it will respond just fine. But any attempt on trying to connect using the virtual IP (192.168.1.200) will fail miserably. Funny thing is, after a while it will return back to normal. Anyone had similar experience with this type of problem while implementing NLB before? We are doing this in a virtual environment.

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  • Recommendation on remote access setup for accessing customer systems

    - by gregmac
    I'm looking for a product recommendation (open or commercial) that will allow remote access to customer sites for tech support purposes. We need to be able to gain access to help troubleshoot problems on servers. Currently end up using anything from RDP on public IP, to various VPNs that clients happen to have, to webex-type sessions that require lots of interaction from both sides to get things working. This often means a problem that could take 10 minutes to solve takes an extra 30+ minutes messing around trying to get a connection up. There are multiple customer sites, which should NOT have access to each other. At each site, there is anywhere from 1 to 8 servers (Windows 2003 or 2008) that need to be accessed. Support connection to machines even if they're behind a firewall/router with no public IP Be able to selectively allow/deny access from customer site. Customer site should not be able to connect outbound to anywhere else (our systems, or other customer sites) Support multiple users from our end If not a VPN connection (where RDP could be used over top), should support: Remote desktop access, including copy/paste File transfers Preferably would have some way to list all remote systems, showing online/offline. Anyone have any suggestions?

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  • SSL timeout on some sites, across all browsers, on Mac OS X Snow Leopard

    - by dansays
    For the past several weeks, I've been receiving "Error 7 (net::ERR_TIMED_OUT): The operation timed out" when I attempt to connect to either Twitter or Paypal via SSL. I get this specific error in Google Chrome, but the same problem occurs in both Safari and Firefox. Other sites work fine, and other computers on my network can access these two sites. I have no firewall settings that would prevent me from accessing these sites over port 443. I notice that both Twitter and Paypal both have "Verisign Class 3 Extended Validation SSL CA" certificates. It is unclear whether this is related to the problem. In an effort to troubleshoot, I attempted to open the test sites referenced on Verisign's root certificate support page, which worked fine. Just to be sure, I downloaded and installed the root package file and installed all included Verisign certificates. No joy. I feel like I've hit a dead end. Any ideas? Update the first: I also cannot connect to FedEx.com, who also has a Verisign Class 3 Extended Validation cert. Update the second: Aaaaaaand it fixed itself. I did nothing. Or, I did something that worked, but in a delayed fashion. Frustrating, but a win is a win. I'll take it.

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  • MySQL query, 2 similar servers, 2 minute difference in execution times

    - by mr12086
    I had a similar question on stack overflow, but it seems to be more server/mysql setup related than coding. The queries below all execute instantly on our development server where as they can take upto 2 minutes 20 seconds. The query execution time seems to be affected by home ambiguous the LIKE string's are. If they closely match a country that has few matches it will take less time, and if you use something like 'ge' for germany - it will take longer to execute. But this doesn't always work out like that, at times its quite erratic. Sending data appears to be the culprit but why and what does that mean. Also memory on production looks to be quite low (free memory)? Production: Intel Quad Xeon E3-1220 3.1GHz 4GB DDR3 2x 1TB SATA in RAID1 Network speed 100Mb Ubuntu Development Intel Core i3-2100, 2C/4T, 3.10GHz 500 GB SATA - No RAID 4GB DDR3 UPDATE 2 : mysqltuner output: [prod] -------- General Statistics -------------------------------------------------- [--] Skipped version check for MySQLTuner script [OK] Currently running supported MySQL version 5.1.61-0ubuntu0.10.04.1 [OK] Operating on 64-bit architecture -------- Storage Engine Statistics ------------------------------------------- [--] Status: +Archive -BDB -Federated +InnoDB -ISAM -NDBCluster [--] Data in MyISAM tables: 103M (Tables: 180) [--] Data in InnoDB tables: 491M (Tables: 19) [!!] Total fragmented tables: 38 -------- Security Recommendations ------------------------------------------- [OK] All database users have passwords assigned -------- Performance Metrics ------------------------------------------------- [--] Up for: 77d 4h 6m 1s (53M q [7.968 qps], 14M conn, TX: 87B, RX: 12B) [--] Reads / Writes: 98% / 2% [--] Total buffers: 58.0M global + 2.7M per thread (151 max threads) [OK] Maximum possible memory usage: 463.8M (11% of installed RAM) [OK] Slow queries: 0% (12K/53M) [OK] Highest usage of available connections: 22% (34/151) [OK] Key buffer size / total MyISAM indexes: 16.0M/10.6M [OK] Key buffer hit rate: 98.7% (162M cached / 2M reads) [OK] Query cache efficiency: 20.7% (7M cached / 36M selects) [!!] Query cache prunes per day: 3934 [OK] Sorts requiring temporary tables: 1% (3K temp sorts / 230K sorts) [!!] Joins performed without indexes: 71068 [OK] Temporary tables created on disk: 24% (3M on disk / 13M total) [OK] Thread cache hit rate: 99% (690 created / 14M connections) [!!] Table cache hit rate: 0% (64 open / 85M opened) [OK] Open file limit used: 12% (128/1K) [OK] Table locks acquired immediately: 99% (16M immediate / 16M locks) [!!] InnoDB data size / buffer pool: 491.9M/8.0M -------- Recommendations ----------------------------------------------------- General recommendations: Run OPTIMIZE TABLE to defragment tables for better performance Enable the slow query log to troubleshoot bad queries Adjust your join queries to always utilize indexes Increase table_cache gradually to avoid file descriptor limits Variables to adjust: query_cache_size (> 16M) join_buffer_size (> 128.0K, or always use indexes with joins) table_cache (> 64) innodb_buffer_pool_size (>= 491M) [dev] -------- General Statistics -------------------------------------------------- [--] Skipped version check for MySQLTuner script [OK] Currently running supported MySQL version 5.1.62-0ubuntu0.11.10.1 [!!] Switch to 64-bit OS - MySQL cannot currently use all of your RAM -------- Storage Engine Statistics ------------------------------------------- [--] Status: +Archive -BDB -Federated +InnoDB -ISAM -NDBCluster [--] Data in MyISAM tables: 185M (Tables: 632) [--] Data in InnoDB tables: 967M (Tables: 38) [!!] Total fragmented tables: 73 -------- Security Recommendations ------------------------------------------- [OK] All database users have passwords assigned -------- Performance Metrics ------------------------------------------------- [--] Up for: 1d 2h 26m 9s (5K q [0.058 qps], 1K conn, TX: 4M, RX: 1M) [--] Reads / Writes: 99% / 1% [--] Total buffers: 58.0M global + 2.7M per thread (151 max threads) [OK] Maximum possible memory usage: 463.8M (11% of installed RAM) [OK] Slow queries: 0% (0/5K) [OK] Highest usage of available connections: 1% (2/151) [OK] Key buffer size / total MyISAM indexes: 16.0M/18.6M [OK] Key buffer hit rate: 99.9% (60K cached / 36 reads) [OK] Query cache efficiency: 44.5% (1K cached / 2K selects) [OK] Query cache prunes per day: 0 [OK] Sorts requiring temporary tables: 0% (0 temp sorts / 44 sorts) [OK] Temporary tables created on disk: 24% (162 on disk / 666 total) [OK] Thread cache hit rate: 99% (2 created / 1K connections) [!!] Table cache hit rate: 1% (64 open / 4K opened) [OK] Open file limit used: 8% (88/1K) [OK] Table locks acquired immediately: 100% (1K immediate / 1K locks) [!!] InnoDB data size / buffer pool: 967.7M/8.0M -------- Recommendations ----------------------------------------------------- General recommendations: Run OPTIMIZE TABLE to defragment tables for better performance Enable the slow query log to troubleshoot bad queries Increase table_cache gradually to avoid file descriptor limits Variables to adjust: table_cache (> 64) innodb_buffer_pool_size (>= 967M) UPDATE 1: When testing the queries listed here there is usually no more than one other query taking place, and usually none. Because production is actually handling apache requests that development gets very few of as it's only myself and 1 other who accesses it - could the 4GB of RAM be getting exhausted by using the single machine for both apache and mysql server? Production: sudo hdparm -tT /dev/sda /dev/sda: Timing cached reads: 24872 MB in 2.00 seconds = 12450.72 MB/sec Timing buffered disk reads: 368 MB in 3.00 seconds = 122.49 MB/sec sudo hdparm -tT /dev/sdb /dev/sdb: Timing cached reads: 24786 MB in 2.00 seconds = 12407.22 MB/sec Timing buffered disk reads: 350 MB in 3.00 seconds = 116.53 MB/sec Server version(mysql + ubuntu versions): 5.1.61-0ubuntu0.10.04.1 Development: sudo hdparm -tT /dev/sda /dev/sda: Timing cached reads: 10632 MB in 2.00 seconds = 5319.40 MB/sec Timing buffered disk reads: 400 MB in 3.01 seconds = 132.85 MB/sec Server version(mysql + ubuntu versions): 5.1.62-0ubuntu0.11.10.1 ORIGINAL DATA : This query is NOT the query in question but is related so ill post it. SELECT f.form_question_has_answer_id FROM form_question_has_answer f INNER JOIN project_company_has_user p ON f.form_question_has_answer_user_id = p.project_company_has_user_user_id INNER JOIN company c ON p.project_company_has_user_company_id = c.company_id INNER JOIN project p2 ON p.project_company_has_user_project_id = p2.project_id INNER JOIN user u ON p.project_company_has_user_user_id = u.user_id INNER JOIN form f2 ON p.project_company_has_user_project_id = f2.form_project_id WHERE (f2.form_template_name = 'custom' AND p.project_company_has_user_garbage_collection = 0 AND p.project_company_has_user_project_id = '29') AND (LCASE(c.company_country) LIKE '%ge%' OR LCASE(c.company_country) LIKE '%abcde%') AND f.form_question_has_answer_form_id = '174' And the explain plan for the above query is, run on both dev and production produce the same plan. +----+-------------+-------+--------+----------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+-------------+ | id | select_type | table | type | possible_keys | key | key_len | ref | rows | Extra | +----+-------------+-------+--------+----------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+-------------+ | 1 | SIMPLE | p2 | const | PRIMARY | PRIMARY | 4 | const | 1 | Using index | | 1 | SIMPLE | f | ref | form_question_has_answer_form_id,form_question_has_answer_user_id | form_question_has_answer_form_id | 4 | const | 796 | Using where | | 1 | SIMPLE | u | eq_ref | PRIMARY | PRIMARY | 4 | new_klarents.f.form_question_has_answer_user_id | 1 | Using index | | 1 | SIMPLE | p | ref | project_company_has_user_unique_key,project_company_has_user_user_id,project_company_has_user_company_id,project_company_has_user_project_id | project_company_has_user_user_id | 4 | new_klarents.f.form_question_has_answer_user_id | 1 | Using where | | 1 | SIMPLE | f2 | ref | form_project_id | form_project_id | 4 | const | 15 | Using where | | 1 | SIMPLE | c | eq_ref | PRIMARY | PRIMARY | 4 | new_klarents.p.project_company_has_user_company_id | 1 | Using where | +----+-------------+-------+--------+----------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+-------------+ This query takes 2 minutes ~20 seconds to execute. The query that is ACTUALLY being run on the server is this one: SELECT COUNT(*) AS num_results FROM (SELECT f.form_question_has_answer_id FROM form_question_has_answer f INNER JOIN project_company_has_user p ON f.form_question_has_answer_user_id = p.project_company_has_user_user_id INNER JOIN company c ON p.project_company_has_user_company_id = c.company_id INNER JOIN project p2 ON p.project_company_has_user_project_id = p2.project_id INNER JOIN user u ON p.project_company_has_user_user_id = u.user_id INNER JOIN form f2 ON p.project_company_has_user_project_id = f2.form_project_id WHERE (f2.form_template_name = 'custom' AND p.project_company_has_user_garbage_collection = 0 AND p.project_company_has_user_project_id = '29') AND (LCASE(c.company_country) LIKE '%ge%' OR LCASE(c.company_country) LIKE '%abcde%') AND f.form_question_has_answer_form_id = '174' GROUP BY f.form_question_has_answer_id;) dctrn_count_query; With explain plans (again same on dev and production): +----+-------------+-------+--------+------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+------------------------------+ | id | select_type | table | type | possible_keys | key | key_len | ref | rows | Extra | +----+-------------+-------+--------+------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+------------------------------+ | 1 | PRIMARY | NULL | NULL | NULL | NULL | NULL | NULL | NULL | Select tables optimized away | | 2 | DERIVED | p2 | const | PRIMARY | PRIMARY | 4 | | 1 | Using index | | 2 | DERIVED | f | ref | form_question_has_answer_form_id,form_question_has_answer_user_id | form_question_has_answer_form_id | 4 | | 797 | Using where | | 2 | DERIVED | p | ref | project_company_has_user_unique_key,project_company_has_user_user_id,project_company_has_user_company_id,project_company_has_user_project_id,project_company_has_user_garbage_collection | project_company_has_user_user_id | 4 | new_klarents.f.form_question_has_answer_user_id | 1 | Using where | | 2 | DERIVED | f2 | ref | form_project_id | form_project_id | 4 | | 15 | Using where | | 2 | DERIVED | c | eq_ref | PRIMARY | PRIMARY | 4 | new_klarents.p.project_company_has_user_company_id | 1 | Using where | | 2 | DERIVED | u | eq_ref | PRIMARY | PRIMARY | 4 | new_klarents.p.project_company_has_user_user_id | 1 | Using where; Using index | +----+-------------+-------+--------+------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+----------------------------------+---------+----------------------------------------------------+------+------------------------------+ On the production server the information I have is as follows. Upon execution: +-------------+ | num_results | +-------------+ | 3 | +-------------+ 1 row in set (2 min 14.28 sec) Show profile: +--------------------------------+------------+ | Status | Duration | +--------------------------------+------------+ | starting | 0.000016 | | checking query cache for query | 0.000057 | | Opening tables | 0.004388 | | System lock | 0.000003 | | Table lock | 0.000036 | | init | 0.000030 | | optimizing | 0.000016 | | statistics | 0.000111 | | preparing | 0.000022 | | executing | 0.000004 | | Sorting result | 0.000002 | | Sending data | 136.213836 | | end | 0.000007 | | query end | 0.000002 | | freeing items | 0.004273 | | storing result in query cache | 0.000010 | | logging slow query | 0.000001 | | logging slow query | 0.000002 | | cleaning up | 0.000002 | +--------------------------------+------------+ On development the results are as follows. +-------------+ | num_results | +-------------+ | 3 | +-------------+ 1 row in set (0.08 sec) Again the profile for this query: +--------------------------------+----------+ | Status | Duration | +--------------------------------+----------+ | starting | 0.000022 | | checking query cache for query | 0.000148 | | Opening tables | 0.000025 | | System lock | 0.000008 | | Table lock | 0.000101 | | optimizing | 0.000035 | | statistics | 0.001019 | | preparing | 0.000047 | | executing | 0.000008 | | Sorting result | 0.000005 | | Sending data | 0.086565 | | init | 0.000015 | | optimizing | 0.000006 | | executing | 0.000020 | | end | 0.000004 | | query end | 0.000004 | | freeing items | 0.000028 | | storing result in query cache | 0.000005 | | removing tmp table | 0.000008 | | closing tables | 0.000008 | | logging slow query | 0.000002 | | cleaning up | 0.000005 | +--------------------------------+----------+ If i remove user and/or project innerjoins the query is reduced to 30s. Last bit of information I have: Mysqlserver and Apache are on the same box, there is only one box for production. Production output from top: before & after. top - 15:43:25 up 78 days, 12:11, 4 users, load average: 1.42, 0.99, 0.78 Tasks: 162 total, 2 running, 160 sleeping, 0 stopped, 0 zombie Cpu(s): 0.1%us, 50.4%sy, 0.0%ni, 49.5%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4037868k total, 3772580k used, 265288k free, 243704k buffers Swap: 3905528k total, 265384k used, 3640144k free, 1207944k cached top - 15:44:31 up 78 days, 12:13, 4 users, load average: 1.94, 1.23, 0.87 Tasks: 160 total, 2 running, 157 sleeping, 0 stopped, 1 zombie Cpu(s): 0.2%us, 50.6%sy, 0.0%ni, 49.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4037868k total, 3834300k used, 203568k free, 243736k buffers Swap: 3905528k total, 265384k used, 3640144k free, 1207804k cached But this isn't a good representation of production's normal status so here is a grab of it from today outside of executing the queries. top - 11:04:58 up 79 days, 7:33, 4 users, load average: 0.39, 0.58, 0.76 Tasks: 156 total, 1 running, 155 sleeping, 0 stopped, 0 zombie Cpu(s): 3.3%us, 2.8%sy, 0.0%ni, 93.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4037868k total, 3676136k used, 361732k free, 271480k buffers Swap: 3905528k total, 268736k used, 3636792k free, 1063432k cached Development: This one doesn't change during or after. top - 15:47:07 up 110 days, 22:11, 7 users, load average: 0.17, 0.07, 0.06 Tasks: 210 total, 2 running, 208 sleeping, 0 stopped, 0 zombie Cpu(s): 0.1%us, 0.2%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 4111972k total, 1821100k used, 2290872k free, 238860k buffers Swap: 4183036k total, 66472k used, 4116564k free, 921072k cached

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  • Is timeout in tracertoutput an indication of an error?

    - by nitramk
    TCP/IP packages sent from my computer to a remote server does not always reach destination and ends up being retransmitted sometimes several times before they succeed. To troubleshoot this, I'm running a tracert to the server: Tracing route to <site> [<address>] Over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms mymachine 2 <1 ms <1 ms <1 ms gw.levonline.com [217.70.32.30] 3 <1 ms <1 ms <1 ms 81.201.213.218 4 <1 ms <1 ms <1 ms bmf1-hmf1.driften.net [81.201.213.12] 5 <1 ms <1 ms <1 ms 10ge-2-4-cr2.a1.sth.ownit.se [84.246.88.157] 6 <1 ms * <1 ms netnod-ix-ge-b-sth-4470.microsoft.com [195.69.11.181] 7 26 ms * * ge-3-0-0-0.ams-64cb-1a.ntwk.msn.net [207.46.42.1] 8 48 ms 57 ms 56 ms ten9-1.lts-76e-1.ntwk.msn.net [207.46.42.133] 9 * * * Request timed out. In step 6 and 7, I'm seeing timeouts while waiting for the reply from the server (as seen above). Running the same tracert many times gives varying output, sometimes the response is fine, but sometimes I get this timeout 1, 2 and sometimes for all 3 packets. The timeout always starts at the same server, netnod-ix-ge-b-sth-4470.microsoft.com. I've tried setting the tracert timeout to 10 seconds, but am still getting the timeout. Running tracert towards other servers does not give me the same timeout. Microsoft network technicians tells me that the problem is not on "their" side. Are these timeouts an indicator of a lost packet on the specific node which did not respond? Are the timeouts an indication of there being a problem, or is it normal?

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  • IIS SMTP unable to relay for domain on local network.

    - by MartinHN
    Hi I have a network with the following servers: EXCH01 - Exchange Server for @domain.com e-mails. TEST-REP01 - Local reporting server. Have IIS SMTP installed and configured. What happens on the TEST-REP01, is that I have a Windows Service that reads reports in a SQL server that is ready for delivery. All reports is sent one at a time, using the local SMTP server. It works perfectly, unless the recipient e-mail address is [email protected] - the domain that the EXCH01 server manages. I get the following error: Mailbox unavailable. The server response was: 5.7.1 Unable to relay for [email protected] What can I do to troubleshoot this further? I can't seem to find useful information in the SMTP log: 2011-01-05 03:01:38 192.168.8.168 TEST-REP01 SMTPSVC1 TEST-REP01 192.168.8.168 0 EHLO - +TEST-REP01 250 0 210 15 0 SMTP - - - - 2011-01-05 03:01:38 192.168.8.168 TEST-REP01 SMTPSVC1 TEST-REP01 192.168.8.168 0 MAIL - +FROM:<[email protected]> 250 0 44 31 0 SMTP - - - - 2011-01-05 03:01:38 192.168.8.168 TEST-REP01 SMTPSVC1 TEST-REP01 192.168.8.168 0 RCPT - +TO:<[email protected]> 550 0 50 28 0 SMTP - - - - 2011-01-05 03:01:38 192.168.8.168 TEST-REP01 SMTPSVC1 TEST-REP01 192.168.8.168 0 QUIT - TEST-REP01 240 0 50 28 0 SMTP - - - - 2011-01-05 03:01:38 192.168.8.168 TEST-REP01 SMTPSVC1 TEST-REP01 192.168.8.168 0 EHLO - +TEST-REP01 250 0 210 15 0 SMTP - - - - 2011-01-05 03:01:38 192.168.8.168 TEST-REP01 SMTPSVC1 TEST-REP01 192.168.8.168 0 MAIL - +FROM:<[email protected]> 250 0 44 31 0 SMTP - - - - 2011-01-05 03:01:38 192.168.8.168 TEST-REP01 SMTPSVC1 TEST-REP01 192.168.8.168 0 RCPT - +TO:<[email protected]> 550 0 50 28 0 SMTP - - - - 2011-01-05 03:01:38 192.168.8.168 TEST-REP01 SMTPSVC1 TEST-REP01 192.168.8.168 0 QUIT - TEST-REP01 240 0 50 28 0 SMTP - - - - Relay access on the local IIS (TEST-REP01) are set to allow 127.0.0.1, TEST-REP01 and other servers such as TEST-WEB01. DNS settings on the local network is not domain.com - but companyname-domain.local.

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  • Strange Internet Connection issues

    - by Nodren
    I'm attempting to troubleshoot problems with a laptop computer(HP 8510w) while it's connected to a server of mine via Remote Desktop. I double checked all the settings on the win2k3 server for remote desktop to verify that remote desktop isn't what's causing the disconnect issues, and other people using different computers/laptops can all connect to remote desktop correctly with no issues. These problems happen specifically when the laptop is connected via wifi(several different wifi sources, so it's not an ISP issue) as well as connected via a Verizon data card. However there's no network downtime when the laptop is resting in the docking station and plugged into the network with the remote desktop server. These problems have also only recently occurred since a recent hard drive failure in which a new hard drive was purchased and the laptop had a fresh install of windows xp professional. There's no special software used on this machine, just office 2003. So my question is, what could cause two types of internet access to fail while other types do not? If it is infact related to the win2k3 server, why is this particular laptop getting disconnected when others are not and are all on at the same time?

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  • SVN hangs on commit - any suggestions for troubleshooting?

    - by Richard Beier
    We're having a problem with SVN... Subversion clients such as TortoiseSVN hang when we commit any more than a few files at a time to our server. Everything appears to actually be committed successfully to the repository; but the client hangs after all the data has been transmitted. We're using version 1.4.4 of the SVN server. We use the svn:// protocol rather than http to connect. We've reproduced this problem with several clients: TortoiseSVN (1.6.10), AnkhSVN (2.1), and the Silk command-line client (1.6.12). This is happening for everyone on the team, though some people seem to be more affected than others. If someone commits only a few files, it often works; but with more than half a dozen files, it usually hangs. Does anyone have troubleshooting suggestions? This has been happening sporadically for a while, but it's become pretty consistent lately. We've been working around the issue by killing the hung SVN client, doing "svn cleanup", and then doing "svn up"; but sometimes that causes tree conflicts. Another workaround is to blow away the workspace and check it out again after every commit; but of course that's pretty annoying. Are there any diagnostics that could help us troubleshoot this? We're considering upgrading to SVN 1.6 server, and installing the server on a new machine; but we're wondering if there's an easier solution. Thanks for your help, Richard

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  • Ubuntu won't boot from USB memory stick

    - by mackenir
    I used the instructions on this webpage to create a bootable USB drive for running Ubuntu 9.10. Unfortunately it doesn't work on my EeePC. Even with 'Removable Dev.' selected in the BIOS as the first boot device, the PC just boots into Windows 7. How do I troubleshoot this problem? The drive is readable and looks like this: Directory of E:\ 28/10/2009 21:14 <DIR> .disk 28/10/2009 21:14 222 README.diskdefines 28/10/2009 21:14 143 autorun.inf 28/10/2009 21:14 <DIR> casper 28/10/2009 21:14 <DIR> dists 28/10/2009 21:14 <DIR> install 28/10/2009 21:14 <DIR> syslinux 28/10/2009 21:14 4,098 md5sum.txt 28/10/2009 21:14 <DIR> pics 28/10/2009 21:14 <DIR> pool 28/10/2009 21:14 <DIR> preseed 28/10/2009 21:14 0 ubuntu 26/10/2009 16:16 1,468,640 wubi.exe 25/02/2010 00:28 2,147,483,648 casper-rw 8 Dir(s) 5,290,307,584 bytes free

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  • iSCSI performance questions

    - by RyanLambert
    Hi everyone, apologies for the long-winded post in advance... Attempting to troubleshoot some iSCSI sluggishness on a brand new vSphere deployment (still in test). Layout is as such: 3 VSphere hosts, each with 2x 10GB NICs plugged into a pair of Nexus 5020s with a 10gig back-to-back between them. NICs are port-channeled in an active/active redundant fashion (using vPC-mac pinning for those of you familiar with N1KV) Both NICs carry service console, vmotion, iSCSI, and guest traffic. iSCSI is on a single subnet/single VLAN that is not routed through our IP network (strictly layer2) Had this been a 1gig deployment, we probably would have split the iSCSI traffic off onto separate NICs, but the price/port gets rather ridiculous when you start throwing 4+ NICs to a server in a 10gigabit infrastructure, and I'm not really convinced it's necessary. Open to dialogue/tech facts re: this, though. At this point even a single VM guest will boot slowly to iSCSI storage (EMC CX4 on the same Nexus 5020 10gig switches), and restores of VMs from iSCSI take about twice as long as we'd expect them to. Our server folks mentioned that if we split the iSCSI off onto its own NIC, performance seems significantly better. From a network perspective, I've run through the variables I can think of (port configuration errors, MTU problems, congestion etc.) and I'm coming up dry. There really is no other traffic on these hosts other than the very specific test being performed at the time. Important thing to note is that guest traffic works just fine... it seems storage is the only thing affected by whatever gremlin exists. Concluding that we're not 'overutilizing' the network infrastructure since we're doing hardly anything, I'm just looking for some helpful tips/ideas we can use to resolve this... preferably without hurling extra 10gig NICs that are going to sit around 10% utilization while we've got 70+% left on our others.

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  • (Mac Intel) HP PS driver prints in B&W from Adobe Reader after installing Cannon PS driver

    - by John B
    I have a unique problem that leaves me at a loss as to where to start troubleshooting. We have three Macs we use for graphics, two of which are PowerPC and one which is Intel. They are set up to print to an HP 5500dn, but occasionally this printer gets tied up with a massive print job, so I installed the PS driver (iR-PSv1.81MacOSX) for the Cannon C3200 Printer/copier on each of the machines. Both of the PowerPC Macs installed without issue, but the Intel Mac exhibits strange behavior: I've confirmed that while the Cannon driver is installed (whether or not the Cannon is set up for printing in print settings), the HP 5500dn will print in color from Safari, but only prints in black and white from Adobe Reader. The Cannon printer itself has not exhibited any strange behavior As soon as the Cannon driver is uninstalled, the HP 5500dn prints in color from Adobe Reader again. We run a network of Windows PCs, and the 'Mac room' mostly takes care of itself, so we don't have any experienced Mac administrators onsite. The Cannon is capable of Appletalk, but the PS driver seemed easier to work with (and Appletalk is currently disable on the Cannon. I'm not against using the Appletalk compatible drivers, but I would rather use the PS driver if at all possible - I don't want to open up the proverbial can of worms. If someone has any clues or suggestions that would help troubleshoot this problem, I would be grateful. I've already done some googling, but due to the obscure nature of this problem, I haven't been very successful.

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  • Running Visual Studio 2010 in a University Campus

    - by Woondows
    We have just installed Windows 7 Enterprise x64 in one of our computer labs being used by students for programming. However, when we installed Visual Studio 2010 Ultimate on the machines, we found that to even launch the application (devenv.exe), required the student to enter the administrator password (the usual UAC prompt). Of course, we could just turn off UAC, but that would defeat the purpose of having it in Windows 7. On the other hand, we cannot really give the students local administrator privilege, as we are concerned that they will do some malicious stuff on the computers. Previously when we used Windows XP Professional running Visual Studio 2005, we had no problems. Kindly advise if there's any workaround for this. EDIT: Thanks for the answer guys. Mayank, your links may work for Visual Studio .Net, but it doesn't seem to work for Visual Studio 2010. Ryan, Tieson, I'm intrigued that you guys managed to get it working easily. FYI I don't manage the Group Policies, but I can get them changed if necessary. Any particular GP that I should be looking at? Suggestions to how to troubleshoot further why UAC is being invoked? At least now I know for sure that this is not supposed to be the default behaviour for Visual Studio 2010 so I'm going to keep digging for a solution. Will try running Procmon and see if i can find something..

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  • Ubuntu - No gnome-panels, no right-click, no internet, no hotkeys

    - by Darthfett
    Hey guys, I've been using Ubuntu (Maverick 10.10) on my desktop (ATI Radeon 5830) for about 3 weeks now, but all of a sudden I am unable to even use my computer. As soon as I start up, I see my desktop, with icons, but I don't see any gnome-panels, and I'm unable to get any options if I right-click. I can start programs by double clicking them. I also cannot get an internet connection. I've tried restarting gnome-panel by killing it, using Ctrl+Alt+5 to switch to a terminal (I don't have a shortcut to one on my desktop, and no hotkeys will work), but no luck. Restarting my computer has no effect upon this (I have to manually cut the power, since I don't know the terminal command). As far as I know, I have not made any changes, and I've never had any problems in the past. This started when I was playing Minecraft, but my internet crapped out, and no amount of re-trying the connection would work. I know it was my computer, as my brother's was working fine in the other room. Any clues as to what's going on? I'm more than willing to troubleshoot.

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  • Computer sponteously reboots when doing heavy file copy to/from disk

    - by Mark Hosang
    I've been fighting with this problem for the last 3 weeks where my machine will just instantly reboot. No BSOD, and when i checked the event log all that was reported was the generic "Kernal-power" error with the detailed information pointing to a hard crash. This is a machine that was working for 18 months before these crashes started happening. When they started happening is after I added 3 HDs in a RAID-5, upped the memory to 12gb, moved to a new house, added a SSD and added about 5 case fans. I have thus eliminated the RAID, and determined that the SSD was not the cause (because it was still crashing even though the ssd wasn't connected). I've run memtest several times over night with no memory problems showing up. I've run IntelBurnTest to max out the cpu to see if it was a heat issue and at full tilt after 20 min it was only at 85C and the machine didn't crash. I also took a look at the voltages during this test, with a screenshot at the bottom of this post I've ruled out a software issue by reinstalling windows 7 ultimate x64 a total of 5 times, but even during that the install it crashes. Happens sometime during file copying at the beginning, or during uncompressing files, or sometimes during running windows update. The only discernible pattern i can see is that it seems to crash when hard disks might be spinning up or when they are accessed heavily from large file transfers. My current guess is that it is probably an issue with the MB, PSU or the power coming through the outlet. Any suggestions of what i could try to troubleshoot or what may be wrong? Specs PSU: Seasonic M12 700w Mem: 12gb CPU: i7-920 with stock heatsink MB: Asus P6T HDs: 3 green WD and 1 Corsair force 3 120b with 1.3.3 firmware Running full tilt voltages Idling Voltages

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  • error: unexplained error (code 130) at rsync.c(541) [sender=3.0.7]

    - by brazorf
    This error: unexplained error (code 130) at rsync.c(541) [sender=3.0.7] error is happening after i changed router. Actually, i found out that this error just happens on a ctrl+c signal, so it could be not representative about the error itself. The command i run is very basic: rsync -avz --delete /local/path/ username@host:/path/to/remote/directory Basically, the rsync just stuck there and nothing's happening, until i ctrl+c. After interrupting the process i got the error in subject. I past the whole thing here: rsync -avvvvz --delete /source/path/ username@host:/path/to/direectory cmd=<NULL> machine=HOSTNAME user=username path=/path/to/direectory cmd[0]=ssh cmd[1]=-l cmd[2]=username cmd[3]=HOSTNAME cmd[4]=rsync cmd[5]=--server cmd[6]=-vvvvlogDtprze.iLsf cmd[7]=--delete cmd[8]=. cmd[9]=/path/to/direectory opening connection using: ssh -l username HOSTNAME rsync --server -vvvvlogDtprze.iLsf --delete . /path/to/direectory note: iconv_open("UTF-8", "UTF-8") succeeded. ^C[sender] _exit_cleanup(code=20, file=rsync.c, line=541): entered rsync error: unexplained error (code 130) at rsync.c(541) [sender=3.0.7] [sender] _exit_cleanup(code=20, file=rsync.c, line=541): about to call exit(130) The authentication runs on ssh via rsa key. I tried basic troubleshoot such as: ping the remote host ssh -l username remote.host check software firewall logs i asked the remote host sysadmin to check for logs, and when i run that command a ssh connection is actually being established and i can state there is no comunication/authentication/name resolution issue here. Rolling back to old router make this work again. Both client and server are running ubuntu 10.04. Try to take a look at my router configuration, where i'm no experienced at all, but i didnt see any "suspect" (what i was looking for is firewall blocking something) setting. The router itself is DLINK DVA-G3670B. Any suggestion? Thank You F.

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  • BackupExec 2012 File System Archiving - Access is denied to Remote Agent

    - by AllisZero
    Gentlemen, I've been struggling with a Trial version of Symantec Backup Exec 2012 for about a week now. It was installed as an upgrade to our 12.5 license, and the setup completed with no issues. The reason I upgraded is solely for the File System Archiving option as I'm working to reduce the amount of live data in my servers. Backups work A-Ok and I have followed the instructions in the Admin Manual to make sure I had filled all requirements. The account BE is running under is a member of the Local administrators group as required and has been added to the test share that I'm using to evaluate the archiving function. Testing the credentials in the job setup window always works fine, and I am able to add both regular and Admin$ shares to my Archive selection. However, every time I run the Archive job, I get the following message: https://dl.dropbox.com/u/59540229/BEXec.png I've already tried to troubleshoot DNS resolution issues as suggested in the Symantec KB to no avail. The only thing I can think of, at this point, is that a trial license doesn't allow me to use the Archiving function, although that would seem silly on their part. Appreciate any assistance or information. Thanks.

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  • Laptop shuts down randomly without warning

    - by Robert P.
    My Asus Zenbook UX32V turns off randomly when I'm working on it. This happens both when the computer is recently turned on (5 minutes), and after being on for several days. I'm not running any heavy software The laptop is not heating The fan is not working on the maximum capacity (it's not heating) It happens when the laptop is lying still on the table It is no warning, it simply goes black It happens both when charging and on battery My guess is that it suddenly lose power somehow. What puzzles me is that I can flip the laptop upside down, sideways, shake it, etc. without it shutting off. This makes me think it's not something that's loose causing occasional short-circuits. I realize that the laptop probably doesn't like flipping and shaking, but it was the best way I could troubleshoot. I rarely turn the computer off, only have it in hibernate or sleep mode (most often hibernate). I've never experienced that the laptop is off when I wake it up from sleep mode. I've had the problem for a few months and it happens 2-8 times a week. Specs: Asus Zenbook UX32V Windows 8.1 (it happened in Windows 8.0 too) Intel i5-3317U CPU @ 1.70GHz The laptop is approx 1.5 years, but it has a small dent on one of the sides that probably voids the warranty. The dent has been there since week one and I don't think it's related to the problems I'm having now. Does anyone have a clue what might cause this, and how it might be fixed? I've read all other questions (some of which are listed below) that seem related to my issue, but none report the same behavior as I'm experiencing. Most report heavy games, heating etc. Asus N53J Laptop randomly shuts down Laptop is randomly shutting off Computer shuts down without warning My laptop acer aspire 5720 suddenly turn off randomly Computer randomly shutting down Windows 8.1 randomly shuts self down ASUS K55VM Laptop unexpectedly shuts down

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  • DNS request times out then succeeds on my local network. Why?

    - by Dan
    I have a W2K3 Server that is the Domain Controller and also the DNS server. I wanted to make another DNS zone on my network called "something.local" and then make 'A' records to point requests like 'admin.something.local' and 'www.something.local' to machines on my network. I keep getting DNS timeouts but then after 2 tries it succeeds. Why would this happen? How can I troubleshoot? From my desktop I run: nslookup admin.something.local and get: Server: server.domain.com.au.local Address: 192.168.0.10 DNS request timed out. timeout was 2 seconds. DNS request timed out. timeout was 2 seconds. Name: admin.something.local Address: 192.168.0.191 If I go back the other way: nslookup 192.168.0.191 I get: Server: server.domain.com.au.local Address: 192.168.0.10 Name: admin.something.local Address: 192.168.0.191 My DNS server address is 192.168.0.10. The new DNS zone is not hooked up to active directory. I do not have much experience with DNS. Yesterday it was working fine. I have tried doing an 'ipconfig /flushdns' on both my desktop and the DNS server

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  • Why does my Belkin Play router regularly stop working for a few minutes at a time?

    - by YeahStu
    I recently purchased a Belking Play dual-band router for my home. About every few hours, the router stops working or "cuts out" for several minutes before coming back online automatically. My old one did this as well. I figured out a main problem was my wireless home phone, which sends a 2.4GHz signal. Anytime someone would call the phone, my router would get interrupted. Therefore, I unplugged this phone and got a wired phone. Unfortunately, my wired phone has the same problem. Therefore, I unplugged the wired phone. Unfortunately, my router still has regular issues. I live in a home with neighbors within close proximity to me, so it might be possible that their devices are the ones causing me problems. How can I determine what is causing my router problems? I thought that the point of a dual-band router was that if a signal was interfering on one band then it would be uninterrupted on another. However, it seems that is not the case. Does anyone have any tips on how to troubleshoot this or any knowledge you can share to properly set my expectations?

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