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• Thank You for a Great Welcome for Oracle GoldenGate 11g Release 2

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Yesterday morning we had two launch webcasts for Oracle GoldenGate 11g Release 2. I had the pleasure to present, as well as moderate the Q&A panels in both of these webcasts. Both events had hundreds of live attendees, sending us over 150 questions. Even though we left 30 minutes for Q&A, it was not nearly enough time to address for all the insightful questions our audience sent. Our product management team and I really appreciate the interaction we had yesterday and we are starting to respond back with outstanding questions today. Oracle GoldenGate’s new release launch also had great welcome from the media. You can find the links for various articles on the new release below: ITBusinessEdge Oracle Embraces Cross-Platform Data Integration Information Week: Oracle Real-Time Advance Taps Compressed Data Integration Developer News, Oracle GoldenGate Adds Deeper Oracle Integration, Extends Real-Time Performance CIO, Oracle GoldenGate Buddies Up with Sibling Software DBTA, Real-Time Data Integration: Oracle GoldenGate 11g Release 2 Now Available CBR Oracle unveils GoldenGate 11g Release 2 real-time data integration application In this blog, I want to address some of the frequently asked questions that came up during the webcasts. You can find the top questions and their answers along with related resources below. We will continue to address frequently asked questions via future blogs. Q: Will the new Integrated Capture for Oracle Database replace the Classic Capture? If not, which one do I use when? A: No, Classic Capture will be around for long time. Core platform specific features, bug fixes, and patches will be available for both Capture processes.Oracle Database specific features will be only available in the Integrated Capture. The Integrated Capture for Oracle Database is an option for users that need to capture data from compressed tables or need support for XML data types, XA on RAC. Users who don’t leverage these features should continue to use our Classic Capture. For more information on Oracle GoldenGate 11g Release 2 I recommend to check out the White paper: Oracle GoldenGate 11gR2 New Features as well as other technical white papers we have on OTN.                                                         For those of you coming to OpenWorld, please attend the related session: Extracting Data in Oracle GoldenGate Integrated Capture Mode, Monday Oct 1st 1:45pm Moscone South – 102 to learn more about this new feature. Q: What is new in Conflict Detection and Resolution? And how does it work? A: There are now pre-built functions to identify the conditions under which an error occurs and how to handle the record when the condition occurs. Error conditions handled include inserts into a target table where the row already exists, updates or deletes to target table rows that exist, but the original source data (before columns) do not match the existing data in the target row, and updates or deletes where the row does not exist in the target database table.Foreach of these conditions a method to handle the error is specified.  Please check out our recent blog on this topic and the White paper: Oracle GoldenGate 11gR2 New Features white paper.  Also, for those attending OpenWorld please attend the session: Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active-  Wednesday Oct 3rd  3:30pm Mascone 3000 Q: Does Oracle GoldenGate Veridata and the Management Pack require additional licenses, or is it incorporated with the GoldenGate license? A: Oracle GoldenGate Veridata and Oracle Management Pack for Oracle GoldenGate are additional products and require separate licenses. Please check out Oracle's price list here. Q: Does GoldenGate - Oracle Enterprise Manager Plug-in require additional license? A: Oracle Enterprise Manager Plug-in is included in the Oracle Management Pack for Oracle GoldenGate license, which is separate from Oracle GoldenGate license. There is no separate license for the Enterprise Manager Plug-in by itself. Oracle GoldenGate Monitor, Oracle GoldenGate Director, and Enterprise Manager Plug-in are included in the Management Pack for Oracle GoldenGate license. Please check out Management Pack for Oracle GoldenGate data sheet for more info on this product bundle. Q: Is Oracle GoldenGate replacing Oracle Streams product? A: Oracle GoldenGate is the strategic data replication product. Therefore, Oracle Streams will continue to be supported, but will not be actively enhanced. Rather, the best elements of Oracle Streams will be added to Oracle GoldenGate. Conflict management is one of them and with the latest release Oracle GoldenGate has a more advanced conflict management offering. Current customers depending on Oracle Streams will continue to be fully supported. Q: How is Oracle GoldenGate different than Oracle Data Integrator? A: Oracle Data Integrator is designed for fast bulk data movement and transformation between heterogeneous systems, while GoldenGate is designed for real-time movement of transactions between heterogeneous systems. These two products are completely complementary where GoldenGate provides low-impact real-time change data capture and delivery to a staging area on the target. And Oracle Data Integrator transforms this data and loads the DW tables. In fact, Oracle Data Integrator integrates with GoldenGate to use GoldenGate’s Capture process as one option for its CDC mechanism. We have several customers that deployed GoldenGate and ODI together to feed real-time data to their data warehousing solutions. Please also check out Oracle Data Integrator Changed Data Capture with Oracle GoldenGate Data Sheet (PDF). Thank you again very much for welcoming Oracle GoldenGate 11g Release 2 and stay in touch with us for more exciting news, updates, and events.

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• ASP.NET MVC 2 throws exception for ‘favicon.ico’

  - by nmarun

  I must be on fire or something – third blog in 2 days… awesome! Before I begin, in case you’re wondering, favicon.ico is the small image that appears to the left of your web address, once the page loads. In order to learn more about MVC or any thing for that matter, it’s better to look at the source itself. Since MVC is open source (at least some part of it is), I started looking at the source code that’s available for download. While doing so, I hit Steve Sanderson’s blog site where he explains in great detail the way to debug your app using ASP.NET MVC source code. For those who are not aware, Steve Sanderson’s book - Pro ASP.NET MVC Framework, is one of the best books to learn about MVC. Alrighty, I followed the article and I hit F5 to debug the default / unchanged MVC project. I put a breakpoint in the DefaultControllerFactory.cs, CreateController() method. To know a little more about this class and the method, read this. Sure enough, the control stopped at the breakpoint and I hit F5 again and the page rendered just fine. But then what’s this? The breakpoint was hit again, as if something else was being requested. I now hovered my mouse over the ‘controllerName’ parameter and it says – favicon.ico. This by itself was more than enough for me to raise my eye-brows, but what happened next just took the ground below my feet. Oh, oh, I’m sorry I’m just typing, no code, no image, so here are a couple of screen captures. The first one shows the request for the Home controller; I get ‘Home’ when I hover over the parameter: And here’s the one that shows the same for call for ‘favicon.ico’. So, I step through the code and when the control reaches line 91 – GetControllerInstance() method, I step in. This is when I had the ‘ground-losing’ experience. Wow, an exception is being thrown for this file and that too in RTM. For some reason MVC thinks, this as a controller and tries to run it through the MvcHandler and it hits this snag. So it seems like this will happen for any MVC 2 site and this did not happen for me in the previous version of MVC. Before I get to how to resolve it, here’s another way of reproducing this exception. Revert back all your changes that you did as mentioned in Steve’s blog above. Now, add a class to your MVC project and call it say, MyControllerFactory and let this inherit from DefaultControllerFactory class. (Read this for details on the DefaultControllerFactory class is and how it is used in a different context). Add an override for the CreateController() method and for the sake of this blog, just copy the same content from the DefaultControllerFactory class. The last step is to tell your MVC app to use the MyControllerFactory class instead of the default one. To do this, go to your Global.asax.cs file and add line 6 of the snippet below: 1: protected void Application_Start() 2: { 3: AreaRegistration.RegisterAllAreas(); 4:   5: RegisterRoutes(RouteTable.Routes); 6: ControllerBuilder.Current.SetControllerFactory(new MyControllerFactory()); 7: } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Now, you’re ready to reproduce the issue. Just F5 the project and when you hit the overridden CreateController() method for the second time, this is what it looks like for me: And continuing further gives me the same exception. I believe this is something that MS should fix, as not having ‘favicon.ico’ file will be common for most of the applications. So I think the when you create an MVC project, line 6 should be added by default by Visual Studio itself: 1: public class MvcApplication : System.Web.HttpApplication 2: { 3: public static void RegisterRoutes(RouteCollection routes) 4: { 5: routes.IgnoreRoute("{resource}.axd/{*pathInfo}"); 6: routes.IgnoreRoute("favicon.ico"); 7:   8: routes.MapRoute( 9: "Default", // Route name 10: "{controller}/{action}/{id}", // URL with parameters 11: new { controller = "Home", action = "Index", id = UrlParameter.Optional } // Parameter defaults 12: ); 13: } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } There it is, that’s the solution to avoid the exception altogether. I tried this both IE8 and Firefox browsers and was able to successfully reproduce the error. Hope someone will look at this issue and find a fix. Just before I finish up, I found another ‘bug’, if you want to call it, with Visual Studio 2008. Remember how you could change what browser you want your application to run in by just right clicking on the .aspx file and choosing ‘Browse with…’? Seems like that’s missing when you’re working with an MVC project. In order to test the above bug in the other browser, I had to load a classic ASP.NET project, change the settings and then run my MVC project. Felt kinda ‘icky’, for lack of a better word.

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• Granular Clipboard Control in Oracle IRM

  - by martin.abrahams

  One of the main leak prevention controls that customers are looking for is clipboard control. After all, there is little point in controlling access to a document if authorised users can simply make unprotected copies by use of the cut and paste mechanism. Oddly, for such a fundamental requirement, many solutions only offer very simplistic clipboard control - and require the customer to make an awkward choice between usability and security. In many cases, clipboard control is simply an ON-OFF option. By turning the clipboard OFF, you disable one of the most valuable edit functions known to man. Try working for any length of time without copying and pasting, and you'll soon appreciate how valuable that function is. Worse, some solutions disable the clipboard completely - not just for the protected document but for all of the various applications you have open at the time. Normal service is only resumed when you close the protected document. In this way, policy enforcement bleeds out of the particular assets you need to protect and interferes with the entire user experience. On the other hand, turning the clipboard ON satisfies a fundamental usability requirement - but also makes it really easy for users to create unprotected copies of sensitive information, maliciously or otherwise. All they need to do is paste into another document. If creating unprotected copies is this simple, you have to question how much you are really gaining by applying protection at all. You may not be allowed to edit, forward, or print the protected asset, but all you need to do is create a copy and work with that instead. And that activity would not be tracked in any way. So, a simple ON-OFF control creates a real tension between usability and security. If you are only using IRM on a small scale, perhaps security can outweigh usability - the business can put up with the restriction if it only applies to a handful of important documents. But try extending protection to large numbers of documents and large user communities, and the restriction rapidly becomes really unwelcome. I am aware of one solution that takes a different tack. Rather than disable the clipboard, pasting is always permitted, but protection is automatically applied to any document that you paste into. At first glance, this sounds great - protection travels with the content. However, at any scale this model may not be so appealing once you've had to deal with support calls from users who have accidentally applied protection to documents that really don't need it - which would be all too easily done. This may help control leakage, but it also pollutes the system with documents that have policies applied with no obvious rhyme or reason, and it can seriously inconvenience the business by making non-sensitive documents difficult to access. And what policy applies if you paste some protected content into an already protected document? Which policy applies? There are no prizes for guessing that Oracle IRM takes a rather different approach. The Oracle IRM Approach Oracle IRM offers a spectrum of clipboard controls between the extremes of ON and OFF, and it leverages the classification-based rights model to give granular control that satisfies both security and usability needs. Firstly, we take it for granted that if you have EDIT rights, of course you can use the clipboard within a given document. Why would we force you to retype a piece of content that you want to move from HERE... to HERE...? If the pasted content remains in the same document, it is equally well protected whether it be at the beginning, middle, or end - or all three. So, the first point is that Oracle IRM always enables the clipboard if you have the right to edit the file. Secondly, whether we enable or disable the clipboard, we only affect the protected document. That is, you can continue to use the clipboard in the usual way for unprotected documents and applications regardless of whether the clipboard is enabled or disabled for the protected document(s). And if you have multiple protected documents open, each may have the clipboard enabled or disabled independently, according to whether you have Edit rights for each. So, even for the simplest cases - the ON-OFF cases - Oracle IRM adds value by containing the effect to the protected documents rather than to the whole desktop environment. Now to the granular options between ON and OFF. Thanks to our classification model, we can define rights that enable pasting between documents in the same classification - ie. between documents that are protected by the same policy. So, if you are working on this month's financial report and you want to pull some data from last month's report, you can simply cut and paste between the two documents. The two documents are classified the same way, subject to the same policy, so the content is equally safe in both documents. However, if you try to paste the same data into an unprotected document or a document in a different classification, you can be prevented. Thus, the control balances legitimate user requirements to allow pasting with legitimate information security concerns to keep data protected. We can take this further. You may have the right to paste between related classifications of document. So, the CFO might want to copy some financial data into a board document, where the two documents are sealed to different classifications. The CFO's rights may well allow this, as it is a reasonable thing for a CFO to want to do. But policy might prevent the CFO from copying the same data into a classification that is accessible to external parties. The above option, to copy between classifications, may be for specific classifications or open-ended. That is, your rights might enable you to go from A to B but not to C, or you might be allowed to paste to any classification subject to your EDIT rights. As for so many features of Oracle IRM, our classification-based rights model makes this type of granular control really easy to manage - you simply define that pasting is permitted between classifications A and B, but omit C. Or you might define that pasting is permitted between all classifications, but not to unprotected locations. The classification model enables millions of documents to be controlled by a few such rules. Finally, you MIGHT have the option to paste anywhere - such that unprotected copies may be created. This is rare, but a legitimate configuration for some users, some use cases, and some classifications - but not something that you have to permit simply because the alternative is too restrictive. As always, these rights are defined in user roles - so different users are subject to different clipboard controls as required in different classifications. So, where most solutions offer just two clipboard options - ON-OFF or ON-but-encrypt-everything-you-touch - Oracle IRM offers real granularity that leverages our classification model. Indeed, I believe it is the lack of a classification model that makes such granularity impractical for other IRM solutions, because the matrix of rules for controlling pasting would be impossible to manage - there are so many documents to consider, and more are being created all the time.

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• How to Easily Put a Windows PC into Kiosk Mode With Assigned Access

  - by Chris Hoffman

  Windows 8.1′s Assigned Access feature allows you to easily lock a Windows PC to a single application, such as a web browser. This feature makes it easy for anyone to configure Windows 8.1 devices as point-of-sale or other kiosk systems. In the past, setting up a Windows PC in kiosk mode involved much more work, requiring the use of third-party software, group policy, or Linux distributions designed around kiosk mode. Assigned Access is available on Windows 8.1 RT, Windows 8.1 Professional, and Windows 8.1 Enterprise. The standard edition of Windows 8.1 doesn’t support Assigned Access. Create a User Account for Assigned Access Rather than turn your entire computer into a locked-down kiosk system, Assigned Access allows you to create a separate user account that can only launch a single app — such as a web browser. To set this up, you must be logged into Windows as a user with administrator permissions. First, open the PC settings app — swipe in from the right or press Windows Key + C to open the charms bar, tap Settings, and tap Change PC settings. In the PC settings app, select Accounts and select Other accounts. Use the Add an account button to create a new Windows account. Select  the “Sign in without a Microsoft account” option and select Local account to create a local user account. You could also create a Microsoft account, but you may not want to do this if you just want a locked-down account with only browser access. If you need to install apps from the Windows Store to use in Assigned Access mode, you’ll have to set up a Microsoft account instead of a local account. A local account will still allow you access to the preinstalled apps, such as Internet Explorer. You may want to create a user account with a blank password. This would make it simple for anyone to access kiosk mode, even if the system becomes locked or needs to be rebooted. The account will be created as a standard user account with limited permissions. Leave it as a standard user account — don’t make it an administrator account. Set Up Assigned Access Once you’ve created an account, you’ll first need to sign into it. If you don’t, you’ll see a “This account has no apps” message when trying to enable Assigned Access. Go back to the welcome screen, log in to the new account you created, and allow Windows to go through the first-time account setup process. If you want to use a non-default app in kiosk mode, install it while logged in as that user account. Once you’re done, log out of the other account, log back in as your administrator account, and go back to the Other accounts screen. Click the Set up an account for assigned access option to continue. Select the user account you created and select the app you want to limit the account to. For a web-based kiosk, this can be a web browser such as the Modern version of Internet Explorer. Businesses can also create their own Modern apps and set them to run in kiosk mode in this way. Note that Microsoft’s documentation says “web browsers are not good choices for assigned access” because they require more permissions than average Modern (or “Windows Store”) apps. However, if you want to provide a kiosk for web-browsing, using Assigned Access is a much better option than using Guest Mode and offering up a full Windows desktop. When you’re done, restart your PC and log in as the Assigned Access account. Windows will automatically open the app you chose and won’t allow a user to leave that app. Standard Windows 8 features like the charms bar, app switcher, and Start screen won’t appear. Pressing the Windows key once will do nothing. To sign out of Assigned Access mode, press the Windows key five times — quickly — while signed in. You’ll be sent back to the standard login screen. The account will actually still be logged in and the app will remain running — this method just “locks” the screen and allows another user to log in. Automatically Log Into Assigned Access Whenever your Windows device boots, you can log into the Assigned Access account and turn it into a kiosk system. While this isn’t ideal for all kiosk systems, you may want the device to automatically launch the specific app when it boots without requiring any login process. To do so, you’ll just need to have Windows automatically log into the Assigned Access account when it boots. This option is hidden and not available in the standard Control Panel. You’ll need to use the hidden netplwiz Control Panel tool to set up automatic login on boot. If you didn’t create a password for the user account, leave the Password field empty while configuring this. Security Considerations If you’re using this feature to turn a Windows 8.1 system into a kiosk and leaving it open to the public, remember to consider security. Anyone could come up to the system, press the Windows key five times, and try to log into your standard administrator user account. Ensure the administrator user account has a strong password so people won’t be able to get past the kiosk system’s limitations and tamper with the system. Even Windows 8′s detractors have to admit that it’s an ideal system for a touch-screen kiosk device, running either a browser or another specific application. Assigned Access finally makes this easy to set up on Windows systems in the real world — no IT experience, third-party software, or Linux distributions necessary.     

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• Thread placement policies on NUMA systems - update

  - by Dave

  In a prior blog entry I noted that Solaris used a "maximum dispersal" placement policy to assign nascent threads to their initial processors. The general idea is that threads should be placed as far away from each other as possible in the resource topology in order to reduce resource contention between concurrently running threads. This policy assumes that resource contention -- pipelines, memory channel contention, destructive interference in the shared caches, etc -- will likely outweigh (a) any potential communication benefits we might achieve by packing our threads more densely onto a subset of the NUMA nodes, and (b) benefits of NUMA affinity between memory allocated by one thread and accessed by other threads. We want our threads spread widely over the system and not packed together. Conceptually, when placing a new thread, the kernel picks the least loaded node NUMA node (the node with lowest aggregate load average), and then the least loaded core on that node, etc. Furthermore, the kernel places threads onto resources -- sockets, cores, pipelines, etc -- without regard to the thread's process membership. That is, initial placement is process-agnostic. Keep reading, though. This description is incorrect. On Solaris 10 on a SPARC T5440 with 4 x T2+ NUMA nodes, if the system is otherwise unloaded and we launch a process that creates 20 compute-bound concurrent threads, then typically we'll see a perfect balance with 5 threads on each node. We see similar behavior on an 8-node x86 x4800 system, where each node has 8 cores and each core is 2-way hyperthreaded. So far so good; this behavior seems in agreement with the policy I described in the 1st paragraph. I recently tried the same experiment on a 4-node T4-4 running Solaris 11. Both the T5440 and T4-4 are 4-node systems that expose 256 logical thread contexts. To my surprise, all 20 threads were placed onto just one NUMA node while the other 3 nodes remained completely idle. I checked the usual suspects such as processor sets inadvertently left around by colleagues, processors left offline, and power management policies, but the system was configured normally. I then launched multiple concurrent instances of the process, and, interestingly, all the threads from the 1st process landed on one node, all the threads from the 2nd process landed on another node, and so on. This happened even if I interleaved thread creating between the processes, so I was relatively sure the effect didn't related to thread creation time, but rather that placement was a function of process membership. I this point I consulted the Solaris sources and talked with folks in the Solaris group. The new Solaris 11 behavior is intentional. The kernel is no longer using a simple maximum dispersal policy, and thread placement is process membership-aware. Now, even if other nodes are completely unloaded, the kernel will still try to pack new threads onto the home lgroup (socket) of the primordial thread until the load average of that node reaches 50%, after which it will pick the next least loaded node as the process's new favorite node for placement. On the T4-4 we have 64 logical thread contexts (strands) per socket (lgroup), so if we launch 48 concurrent threads we will find 32 placed on one node and 16 on some other node. If we launch 64 threads we'll find 32 and 32. That means we can end up with our threads clustered on a small subset of the nodes in a way that's quite different that what we've seen on Solaris 10. So we have a policy that allows process-aware packing but reverts to spreading threads onto other nodes if a node becomes too saturated. It turns out this policy was enabled in Solaris 10, but certain bugs suppressed the mixed packing/spreading behavior. There are configuration variables in /etc/system that allow us to dial the affinity between nascent threads and their primordial thread up and down: see lgrp_expand_proc_thresh, specifically. In the OpenSolaris source code the key routine is mpo_update_tunables(). This method reads the /etc/system variables and sets up some global variables that will subsequently be used by the dispatcher, which calls lgrp_choose() in lgrp.c to place nascent threads. Lgrp_expand_proc_thresh controls how loaded an lgroup must be before we'll consider homing a process's threads to another lgroup. Tune this value lower to have it spread your process's threads out more. To recap, the 'new' policy is as follows. Threads from the same process are packed onto a subset of the strands of a socket (50% for T-series). Once that socket reaches the 50% threshold the kernel then picks another preferred socket for that process. Threads from unrelated processes are spread across sockets. More precisely, different processes may have different preferred sockets (lgroups). Beware that I've simplified and elided details for the purposes of explication. The truth is in the code. Remarks: It's worth noting that initial thread placement is just that. If there's a gross imbalance between the load on different nodes then the kernel will migrate threads to achieve a better and more even distribution over the set of available nodes. Once a thread runs and gains some affinity for a node, however, it becomes "stickier" under the assumption that the thread has residual cache residency on that node, and that memory allocated by that thread resides on that node given the default "first-touch" page-level NUMA allocation policy. Exactly how the various policies interact and which have precedence under what circumstances could the topic of a future blog entry. The scheduler is work-conserving. The x4800 mentioned above is an interesting system. Each of the 8 sockets houses an Intel 7500-series processor. Each processor has 3 coherent QPI links and the system is arranged as a glueless 8-socket twisted ladder "mobius" topology. Nodes are either 1 or 2 hops distant over the QPI links. As an aside the mapping of logical CPUIDs to physical resources is rather interesting on Solaris/x4800. On SPARC/Solaris the CPUID layout is strictly geographic, with the highest order bits identifying the socket, the next lower bits identifying the core within that socket, following by the pipeline (if present) and finally the logical thread context ("strand") on the core. But on Solaris on the x4800 the CPUID layout is as follows. [6:6] identifies the hyperthread on a core; bits [5:3] identify the socket, or package in Intel terminology; bits [2:0] identify the core within a socket. Such low-level details should be of interest only if you're binding threads -- a bad idea, the kernel typically handles placement best -- or if you're writing NUMA-aware code that's aware of the ambient placement and makes decisions accordingly. Solaris introduced the so-called critical-threads mechanism, which is expressed by putting a thread into the FX scheduling class at priority 60. The critical-threads mechanism applies to placement on cores, not on sockets, however. That is, it's an intra-socket policy, not an inter-socket policy. Solaris 11 introduces the Power Aware Dispatcher (PAD) which packs threads instead of spreading them out in an attempt to be able to keep sockets or cores at lower power levels. Maximum dispersal may be good for performance but is anathema to power management. PAD is off by default, but power management polices constitute yet another confounding factor with respect to scheduling and dispatching. If your threads communicate heavily -- one thread reads cache lines last written by some other thread -- then the new dense packing policy may improve performance by reducing traffic on the coherent interconnect. On the other hand if your threads in your process communicate rarely, then it's possible the new packing policy might result on contention on shared computing resources. Unfortunately there's no simple litmus test that says whether packing or spreading is optimal in a given situation. The answer varies by system load, application, number of threads, and platform hardware characteristics. Currently we don't have the necessary tools and sensoria to decide at runtime, so we're reduced to an empirical approach where we run trials and try to decide on a placement policy. The situation is quite frustrating. Relatedly, it's often hard to determine just the right level of concurrency to optimize throughput. (Understanding constructive vs destructive interference in the shared caches would be a good start. We could augment the lines with a small tag field indicating which strand last installed or accessed a line. Given that, we could augment the CPU with performance counters for misses where a thread evicts a line it installed vs misses where a thread displaces a line installed by some other thread.)

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• IntelliSense for Razor Hosting in non-Web Applications

  - by Rick Strahl

  When I posted my Razor Hosting article a couple of weeks ago I got a number of questions on how to get IntelliSense to work inside of Visual Studio while editing your templates. The answer to this question is mainly dependent on how Visual Studio recognizes assemblies, so a little background is required. If you open a template just on its own as a standalone file by clicking on it say in Explorer, Visual Studio will open up with the template in the editor, but you won’t get any IntelliSense on any of your related assemblies that you might be using by default. It’ll give Intellisense on base System namespace, but not on your imported assembly types. This makes sense: Visual Studio has no idea what the assembly associations for the single file are. There are two options available to you to make IntelliSense work for templates: Add the templates as included files to your non-Web project Add a BIN folder to your template’s folder and add all assemblies required there Including Templates in your Host Project By including templates into your Razor hosting project, Visual Studio will pick up the project’s assembly references and make IntelliSense available for any of the custom types in your project and on your templates. To see this work I moved the \Templates folder from the samples from the Debug\Bin folder into the project root and included the templates in the WinForm sample project. Here’s what this looks like in Visual Studio after the templates have been included:   Notice that I take my original example and type cast the Context object to the specific type that it actually represents – namely CustomContext – by using a simple code block: @{ CustomContext Model = Context as CustomContext; } After that assignment my Model local variable is in scope and IntelliSense works as expected. Note that you also will need to add any namespaces with the using command in this case: @using RazorHostingWinForm which has to be defined at the very top of a Razor document. BTW, while you can only pass in a single Context 'parameter’ to the template with the default template I’ve provided realize that you can also assign a complex object to Context. For example you could have a container object that references a variety of other objects which you can then cast to the appropriate types as needed: @{ ContextContainer container = Context as ContextContainer; CustomContext Model = container.Model; CustomDAO DAO = container.DAO; } and so forth. IntelliSense for your Custom Template Notice also that you can get IntelliSense for the top level template by specifying an inherits tag at the top of the document: @inherits RazorHosting.RazorTemplateFolderHost By specifying the above you can then get IntelliSense on your base template’s properties. For example, in my base template there are Request and Response objects. This is very useful especially if you end up creating custom templates that include your custom business objects as you can get effectively see full IntelliSense from the ‘page’ level down. For Html Help Builder for example, I’d have a Help object on the page and assuming I have the references available I can see all the way into that Help object without even having to do anything fancy. Note that the @inherits key is a GREAT and easy way to override the base template you normally specify as the default template. It allows you to create a custom template and as long as it inherits from the base template it’ll work properly. Since the last post I’ve also made some changes in the base template that allow hooking up some simple initialization logic so it gets much more easy to create custom templates and hook up custom objects with an IntializeTemplate() hook function that gets called with the Context and a Configuration object. These objects are objects you can pass in at runtime from your host application and then assign to custom properties on your template. For example the default implementation for RazorTemplateFolderHost does this: public override void InitializeTemplate(object context, object configurationData) { // Pick up configuration data and stuff into Request object RazorFolderHostTemplateConfiguration config = configurationData as RazorFolderHostTemplateConfiguration; this.Request.TemplatePath = config.TemplatePath; this.Request.TemplateRelativePath = config.TemplateRelativePath; // Just use the entire ConfigData as the model, but in theory // configData could contain many objects or values to set on // template properties this.Model = config.ConfigData as TModel; } to set up a strongly typed Model and the Request object. You can do much more complex hookups here of course and create complex base template pages that contain all the objects that you need in your code with strong typing. Adding a Bin folder to your Template’s Root Path Including templates in your host project works if you own the project and you’re the only one modifying the templates. However, if you are distributing the Razor engine as a templating/scripting solution as part of your application or development tool the original project is likely not available and so that approach is not practical. Another option you have is to add a Bin folder and add all the related assemblies into it. You can also add a Web.Config file with assembly references for any GAC’d assembly references that need to be associated with the templates. Between the web.config and bin folder Visual Studio can figure out how to provide IntelliSense. The Bin folder should contain: The RazorHosting.dll Your host project’s EXE or DLL – renamed to .dll if it’s an .exe Any external (bin folder) dependent assemblies Note that you most likely also want a reference to the host project if it contains references that are going to be used in templates. Visual Studio doesn’t recognize an EXE reference so you have to rename the EXE to DLL to make it work. Apparently the binary signature of EXE and DLL files are identical and it just works – learn something new everyday… For GAC assembly references you can add a web.config file to your template root. The Web.config file then should contain any full assembly references to GAC components: <configuration> <system.web> <compilation debug="true"> <assemblies> <add assembly="System.Web.Mvc, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" /> <add assembly="System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" /> <add assembly="System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" /> </assemblies> </compilation> </system.web> </configuration> And with that you should get full IntelliSense. Note that if you add a BIN folder and you also have the templates in your Visual Studio project Visual Studio will complain about reference conflicts as it’s effectively seeing both the project references and the ones in the bin folder. So it’s probably a good idea to use one or the other but not both at the same time :-) Seeing IntelliSense in your Razor templates is a big help for users of your templates. If you’re shipping an application level scripting solution especially it’ll be real useful for your template consumers/users to be able to get some quick help on creating customized templates – after all that’s what templates are all about – easy customization. Making sure that everything is referenced in your bin folder and web.config is a good idea and it’s great to see that Visual Studio (and presumably WebMatrix/Visual Web Developer as well) will be able to pick up your custom IntelliSense in Razor templates.© Rick Strahl, West Wind Technologies, 2005-2011Posted in Razor  

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• Workshops, online content show how Oracle infuses simplicity, mobility, extensibility into user experience

  - by mvaughan

  By Kathy Miedema & Misha Vaughan, Oracle Applications User Experience Oracle has made a huge investment into the user experience of its many different software product families, and recent releases showcase big changes and features that aim to promote end user engagement and efficiency by streamlining navigation and simplifying the user interface. But making Oracle’s enterprise software great-looking and usable doesn’t stop when Oracle products go out the door. The Applications User Experience (UX) team recognizes that our customers may need to customize software to fit their work processes. And that’s why we provide tools such as user experience design patterns to help you maintain the Oracle user experience as you tailor your application to fit your business needs. Often, however, customers may need some context around user experience. How has the Oracle user experience been designed and constructed? Why is a good user experience important for users? How does understanding what goes into the user experience benefit the people who purchase the software for users? There’s a short answer to these questions, and you can read about it on Usable Apps. But truly understanding Oracle’s investment and seeing how it applies across product families occasionally requires a deeper dive into the Oracle user experience, especially if you’re an influencer or decision-maker about Oracle products. To help frame these decisions, the Communications & Outreach team has developed several targeted workshops that explore what Oracle means when it talks about user experience, and provides a roadmap into where the Oracle user experience is going. These workshops require non-disclosure agreements, and have been delivered to Oracle sales folks, Oracle partners, Oracle ACE Directors and ACEs, and a few customers. Some of these audience members have been developers or have a technical background; just as many did not. Here’s a breakdown of the kind of training you can get around the Oracle user experience from the OAUX Communications & Outreach team.For Partners: George Papazzian, Principal, Naviscent with Joyce Ohgi, Oracle Oracle Fusion Applications HCM Pre-Sales Seminar:  In concert with Worldwide Alliances  and  Channels under Applications Partner Enablement Director Jonathan Vinoskey’s guidance, the Applications User Experience team delivers a two-day workshop.  Day one focuses on Oracle Fusion Applications HCM and pre-sales strategy, and Day two focuses on positioning and leveraging Oracle’s investment in the Oracle Fusion Applications user experience.  The next workshops will occur on the following dates: December 4-5, 2013 @ Manchester, UK January 29-30, 2014 @ Reston, Virginia February 2014 @ Guadalajara, Mexico (email: Shannon Whiteman) March 11-12, 2014 @ Dubai, United Arab Emirates April 1-2, 2014 @ Chicago, Illinois Partner Advisory Board: A two-day board meeting in the U.S. and U.K. to discuss four main user experience areas for Oracle Fusion Applications: simplicity, visualization & analytics, mobility, & futures. This event is limited to Oracle Diamond Partners, UX bloggers, and key UX influencers and requires legal documentation.  We will be talking about the Oracle applications UX strategy and roadmap. Partner Implementation Training on User Interface: How to Build Great-Looking, Usable Apps:  In this two-day, hands-on workshop built around Oracle’s Application Development Framework, learn how to build desktop and mobile user interfaces and mobile user interfaces based on Oracle’s experience with Fusion Applications. This workshop is for partners with a technology background who are looking for ways to tailor Fusion Applications using ADF, or have built their own custom solutions using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs. Nov 5-6, 2013 @ Redwood Shores, CA, USA January 28-29th, 2014 @ Reston, Virginia, USA February 25-26, 2014 @ Guadalajara, Mexico March 9-10, 2014 @ Dubai, United Arab Emirates To register, contact [email protected] Simplified UI Customization & Extensibility:  Pilot workshop:  We will be reviewing the proposed content for communicating the user experience tool kit available with the next release of Oracle Fusion Applications.  Our core focus will be on what toolkit components our system implementors and independent software vendors will need to respond to customer demand, whether they are extending Fusion Applications, or building custom applications, that will need to leverage the simplified UI. Dec 11th, 2013 @ Reading, UK For information: contact [email protected] Private lab tour and demos: Interested in seeing what’s going on in the Apps UX Labs?  If you are headed to the San Francisco Bay Area, let us know. We can arrange a spin through our usability labs at headquarters. OAUX Expo: This open-house forum gives partners a look at what the UX team is working on, and showcases the next-generation user experiences in a demo environment where attendees can see and touch the applications. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For CustomersAngela Johnston, Gozel Aamoth, Teena Singh, and Yen Chan, Oracle Lab tours: See demos of soon-to-be-released products, and take a spin on usability research equipment such as our eye-tracker. Watch this video to get an idea of what you’ll see. Get our newsletter: Learn about newly released products and see where you can meet us at user group conferences. Participate in a feedback session: Join a focus group or customer feedback session to get an early look at user experience designs for the next generation of software, and provide your thoughts on how well it will work. Join the OUAB: The Oracle Usability Advisory Board meets several times a year to discuss trends in the workforce and provide direction on user experience designs. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Developers (customers, partners, and consultants): Plinio Arbizu, SP Solutions, Richard Bingham, Oracle, Balaji Kamepalli, EiSTechnoogies, Praveen Pillalamarri, EiSTechnologies How to Build Great-Looking, Usable Apps: This workshop is for attendees with a strong technology background who are looking for ways to tailor customer software using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.  See above for dates and times. UX design patterns web site: Cut the length of your project down by months. Use these patterns to build out the task flow you need to develop for your users. The patterns have already been usability-tested and represent the best practices that the Oracle UX research team has found in its studies. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Oracle Sales Mike Klein, Jeremy Ashley, Brent White, Oracle Contact your local sales person for more information about the Oracle user experience and the training available from the Applications User Experience Communications & Outreach team. See customer-friendly user experience collateral ranging from the new simplified UI in Oracle Fusion Applications Release 7, to E-Business Suite user experience highlights, to Siebel, PeopleSoft, and JD Edwards user experience highlights.   Receive access to the same pre-sales and implementation training we provide to partners. For Oracle Sales only: Oracle-only training on the Oracle Fusion Applications UX Innovation Sales Kit.

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• Establishing WebLogic Server HTTPS Trust of IIS Using a Microsoft Local Certificate Authority

  - by user647124

  Everyone agrees that self-signed and demo certificates for SSL and HTTPS should never be used in production and preferred not to be used elsewhere. Most self-signed and demo certificates are provided by vendors with the intention that they are used only to integrate within the same environment. In a vendor’s perfect world all application servers in a given enterprise are from the same vendor, which makes this lack of interoperability in a non-production environment an advantage. For us working in the real world, where not only do we not use a single vendor everywhere but have to make do with self-signed certificates for all but production, testing HTTPS between an IIS ASP.NET service provider and a WebLogic J2EE consumer application can be very frustrating to set up. It was for me, especially having found many blogs and discussion threads where various solutions were described but did not quite work and were all mostly similar but just a little bit different. To save both you and my future (who always seems to forget the hardest-won lessons) all of the pain and suffering, I am recording the steps that finally worked here for reference and sanity. How You Know You Need This The first cold clutches of dread that tells you it is going to be a long day is when you attempt to a WSDL published by IIS in WebLogic over HTTPS and you see the following: <Jul 30, 2012 2:51:31 PM EDT> <Warning> <Security> <BEA-090477> <Certificate chain received from myserver.mydomain.com - 10.555.55.123 was not trusted causing SSL handshake failure.> weblogic.wsee.wsdl.WsdlException: Failed to read wsdl file from url due to -- javax.net.ssl.SSLKeyException: [Security:090477]Certificate chain received from myserver02.mydomain.com - 10.555.55.123 was not trusted causing SSL handshake failure. The above is what started a three day sojourn into searching for a solution. Even people who had solved it before would tell me how they did, and then shrug when I demonstrated that the steps did not end in the success they claimed I would experience. Rather than torture you with the details of everything I did that did not work, here is what finally did work. Export the Certificates from IE First, take the offending WSDL URL and paste it into IE (if you have an internal Microsoft CA, you have IE, even if you don’t use it in favor of some other browser). To state the semi-obvious, if you received the error above there is a certificate configured for the IIS host of the service and the SSL port has been configured properly. Otherwise there would be a different error, usually about the site not found or connection failed. Once the WSDL loads, to the right of the address bar there will be a lock icon. Click the lock and then click View Certificates in the resulting dialog (if you do not have a lock icon but do have a Certificate Error message, see http://support.microsoft.com/kb/931850 for steps to install the certificate then you can continue from the point of finding the lock icon). Figure 1: View Certificates in IE Next, select the Details tab in the resulting dialog Figure 2: Use Certificate Details to Export Certificate Click Copy to File, then Next, then select the Base-64 encoded option for the format Figure 3: Select the Base-64 encoded option for the format For the sake of simplicity, I choose to save this to the root of the WebLogic domain. It will work from anywhere, but later you will need to type in the full path rather than just the certificate name if you save it elsewhere. Figure 4: Browse to Save Location Figure 5: Save the Certificate to the Domain Root for Convenience This is the point where I ran into some confusion. Some articles mentioned exporting the entire chain of certificates. This supposedly works for some types of certificates, or if you have a few other tools and the time to learn them. For the SSL experts out there, they already have these tools, know how to use them well, and should not be wasting their time reading this article meant for folks who just want to get things wired up and back to unit testing and development. For the rest of us, the easiest way to make sure things will work is to just export all the links in the chain individually and let WebLogic Server worry about re-assembling them into a chain (which it does quite nicely). While perhaps not the most elegant solution, the multi-step process is easy to repeat and uses only tools that are immediately available and require no learning curve. So… Next, go to Tools then Internet Options then the Content tab and click Certificates. Go to the Trust Root Certificate Authorities tab and find the certificate root for your Microsoft CA cert (look for the Issuer of the certificate you exported earlier). Figure 6: Trusted Root Certification Authorities Tab Export this one the same way as before, with a different name Figure 7: Use a Unique Name for Each Certificate Repeat this once more for the Intermediate Certificate tab. Import the Certificates to the WebLogic Domain Now, open an command prompt, navigate to [WEBLOGIC_DOMAIN_ROOT]\bin and execute setDomainEnv. You should then be in the root of the domain. If not, CD to the domain root. Assuming you saved the certificate in the domain root, execute the following: keytool -importcert -alias [ALIAS-1] -trustcacerts -file [FULL PATH TO .CER 1] -keystore truststore.jks -storepass [PASSWORD] An example with the variables filled in is: keytool -importcert -alias IIS-1 -trustcacerts -file microsftcert.cer -keystore truststore.jks -storepass password After several lines out output you will be prompted with: Trust this certificate? [no]: The correct answer is ‘yes’ (minus the quotes, of course). You’ll you know you were successful if the response is: Certificate was added to keystore If not, check your typing, as that is generally the source of an error at this point. Repeat this for all three of the certificates you exported, changing the [ALIAS-1] and [FULL PATH TO .CER 1] value each time. For example: keytool -importcert -alias IIS-1 -trustcacerts -file microsftcert.cer -keystore truststore.jks -storepass password keytool -importcert -alias IIS-2 -trustcacerts -file microsftcertRoot.cer -keystore truststore.jks -storepass password keytool -importcert -alias IIS-3 -trustcacerts -file microsftcertIntermediate.cer -keystore truststore.jks -storepass password In the above we created a new JKS key store. You can re-use an existing one by changing the name of the JKS file to one you already have and change the password to the one that matches that JKS file. For the DemoTrust.jks  that is included with WebLogic the password is DemoTrustKeyStorePassPhrase. An example here would be: keytool -importcert -alias IIS-1 -trustcacerts -file microsoft.cer -keystore DemoTrust.jks -storepass DemoTrustKeyStorePassPhrase keytool -importcert -alias IIS-2 -trustcacerts -file microsoftRoot.cer -keystore DemoTrust.jks -storepass DemoTrustKeyStorePassPhrase keytool -importcert -alias IIS-2 -trustcacerts -file microsoftInter.cer -keystore DemoTrust.jks -storepass DemoTrustKeyStorePassPhrase Whichever keystore you use, you can check your work with: keytool -list -keystore truststore.jks -storepass password Where “truststore.jks” and “password” can be replaced appropriately if necessary. The output will look something like this: Figure 8: Output from keytool -list -keystore Update the WebLogic Keystore Configuration If you used an existing keystore rather than creating a new one, you can restart your WebLogic Server and skip the rest of this section. For those of us who created a new one because that is the instructions we found online… Next, we need to tell WebLogic to use the JKS file (truststore.jks) we just created. Log in to the WebLogic Server Administration Console and navigate to Servers > AdminServer > Configuration > Keystores. Scroll down to “Custom Trust Keystore:” and change the value to “truststore.jks” and the value of “Custom Trust Keystore Passphrase:” and “Confirm Custom Trust Keystore Passphrase:” to the password you used when earlier, then save your changes. You will get a nice message similar to the following: Figure 9: To Be Safe, Restart Anyways The “No restarts are necessary” is somewhat of an exaggeration. If you want to be able to use the keystore you may need restart the server(s). To save myself aggravation, I always do. Your mileage may vary. Conclusion That should get you there. If there are some erroneous steps included for your situation in particular, I will offer up a semi-apology as the process described above does not take long at all and if there is one step that could be dropped from it, is still much faster than trying to figure this out from other sources.

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• HTML5 Input type=date Formatting Issues

  - by Rick Strahl

  One of the nice features in HTML5 is the abililty to specify a specific input type for HTML text input boxes. There a host of very useful input types available including email, number, date, datetime, month, number, range, search, tel, time, url and week. For a more complete list you can check out the MDN reference. Date input types also support automatic validation which can be useful in some scenarios but maybe can get in the way at other times. One of the more common input types, and one that can most benefit of a custom UI for selection is of course date input. Almost every application could use a decent date representation and HTML5's date input type seems to push into the right direction. It'd be nice if you could just say:<form action="DateTest.html"> <label for="FromDate">Enter a Date:</label> <input type="date" id="FromDate" name="FromDate" value="11/08/2012" class="date" /> <hr /> <input type="submit" id="btnSubmit" name="btnSubmit" value="Save Date" class="smallbutton" /> </form> but if you'd expect to just work, you're likely to be pretty disappointed. Problem #1: Browser Support For starters there's browser support. Out of the major browsers only the latest versions of WebKit and Opera based browsers seem to support date input. Neither FireFox, nor any version of Internet Explorer (including the new touch enabled IE10 in Windows RT) support input type=date. Browser support is an issue, but it would be OK if it wasn't for problem #2. Problem #2: Date Formatting If you look at my date input from before:<input type="date" id="FromDate" name="FromDate" value="11/08/2012" class="date" /> You can see that my date is formatted in local date format (ie. en-us). Now when I run this sadly the form that comes up in Chrome (and also iOS mobile browsers) comes up like this: Chrome isn't recognizing my local date string. Instead it's expecting my date format to be provided in ISO 8601 format which is: 2012-11-08 So if I change the date input field to:<input type="date" id="FromDate" name="FromDate" value="2012-10-08" class="date" /> I correctly get the date field filled in: Also when I pick a date with the DatePicker the date value is also returned is also set to the ISO date format. Yet notice how the date is still formatted to the local date time format (ie. en-US format). So if I pick a new date: and then save, the value field is set back to: 2012-11-15 using the ISO format. The same is true for Opera and iOS browsers and I suspect any other WebKit style browser and their date pickers. So to summarize input type=date: Expects ISO 8601 format dates to display intial values Sets selected date values to ISO 8601 Now what? This would sort of make sense, if all browsers supported input type=date. It'd be easy because you could just format dates appropriately when you set the date value into the control by applying the appropriate culture formatting (ie. .ToString("yyyy-MM-dd") ). .NET is actually smart enough to pick up the date on the other end for modelbinding when ISO 8601 is used. For other environments this might be a bit more tricky. input type=date is clearly the way to go forward. Date controls implemented in HTML are going the way of the dodo, given the intricacies of mobile platforms and scaling for both desktop and mobile. I've been using jQuery UI Datepicker for ages but once going to mobile, that's no longer an option as the control doesn't scale down well for mobile apps (at least not without major re-styling). It also makes a lot of sense for the browser to provide this functionality - creating a consistent date input experience across apps only makes sense, which is why I find it baffling that neither FireFox nor IE 10 deign it necessary to support date input natively. The problem is that a large number of even the latest and greatest browsers don't support this. So now you're stuck with not knowing what date format you have to serve since neither the local format, nor the ISO format works in all cases. For my current app I just broke down and used the ISO format and so I'll live with the non-local date format. <input type="date" id="ToDate" name="ToDate" value="2012-11-08" class="date"/> Here's what this looks like on Chrome: Here's what it looks like on my iPhone: Both Chrome and the phone do this the way it should be. For the phone especially this demonstrates why we'd want this - the built-in date picker there certainly beats manually trying to edit the date using finger gymnastics, and it's one of the easiest ways to pick a date I can think of (ie. easier to use than your typical date picker). Finally here's what the date looks like in FireFox: Certainly this is not the ideal date format, but it's clear enough I suppose. If users enter a date in local US format and that works as well (but won't work for other locales). It'll have to do. Over time one can only hope that other browsers will finally decide to implement this functionality natively to provide a unique experience. Until then, incomplete solutions it is. Related Posts Html 5 Input Types - How useful is this really going to be?© Rick Strahl, West Wind Technologies, 2005-2012Posted in HTML5  HTML   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Reg Gets a Job at Red Gate (and what happens behind the scenes)

  - by red(at)work

  Mr Reg Gater works at one of Cambridge’s many high-tech companies. He doesn’t love his job, but he puts up with it because... well, it could be worse. Every day he drives to work around the Red Gate roundabout, wondering what his boss is going to blame him for today, and wondering if there could be a better job out there for him. By late morning he already feels like handing his notice in. He got the hacky look from his boss for being 5 minutes late, and then they ran out of tea. Again. He goes to the local sandwich shop for lunch, and picks up a Red Gate job menu and a Book of Red Gate while he’s waiting for his order. That night, he goes along to Cambridge Geek Nights and sees some very enthusiastic Red Gaters talking about the work they do; it sounds interesting and, of all things, fun. He takes a quick look at the job vacancies on the Red Gate website, and an hour later realises he’s still there – looking at videos, photos and people profiles. He especially likes the Red Gate’s Got Talent page, and is very impressed with Simon Johnson’s marathon time. He thinks that he’d quite like to work with such awesome people. It just so happens that Red Gate recently decided that they wanted to hire another hot shot team member. Behind the scenes, the wheels were set in motion: the recruitment team met with the hiring manager to understand exactly what they’re looking for, and to decide what interview tests to do, who will do the interviews, and to kick-start any interview training those people might need. Next up, a job description and job advert were written, and the job was put on the market. Reg applies, and his CV lands in the Recruitment team’s inbox and they open it up with eager anticipation that Reg could be the next awesome new starter. He looks good, and in a jiffy they’ve arranged an interview. Reg arrives for his interview, and is greeted by a smiley receptionist. She offers him a selection of drinks and he feels instantly relaxed. A couple of interviews and an assessment later, he gets a job offer. We make his day and he makes ours by accepting, and becoming one of the 60 new starters so far this year. Behind the scenes, things start moving all over again. The HR team arranges for a “Welcome” goodie box to be whisked out to him, prepares his contract, sends an email to Information Services (Or IS for short - we’ll come back to them), keeps in touch with Reg to make sure he knows what to expect on his first day, and of course asks him to fill in the all-important wiki questionnaire so his new colleagues can start to get to know him before he even joins. Meanwhile, the IS team see an email in SupportWorks from HR. They see that Reg will be starting in the sales team in a few days’ time, and they know exactly what to do. They pull out a new machine, and within minutes have used their automated deployment software to install every piece of software that a new recruit could ever need. They also check with Reg’s new manager to see if he has any special requirements that they could help with. Reg starts and is amazed to find a fully configured machine sitting on his desk, complete with stationery and all the other tools he’ll need to do his job. He feels even more cared for after he gets a workstation assessment, and realises he’d be comfier with an ergonomic keyboard and a footstool. They arrive minutes later, just like that. His manager starts him off on his induction and sales training. Along with job-specific training, he’ll also have a buddy to help him find his feet, and loads of pre-arranged demos and introductions. Reg settles in nicely, and is great at his job. He enjoys the canteen, and regularly eats one of the 40,000 meals provided each year. He gets used to the selection of teas that are available, develops a taste for champagne launch parties, and has his fair share of the 25,000 cups of coffee downed at Red Gate towers each year. He goes along to some Feel Good Fund events, and donates a little something to charity in exchange for a turn on the chocolate fountain. He’s looking a little scruffy, so he decides to get his hair cut in between meetings, just in time for the Red Gate birthday company photo. Reg starts a new project: identifying existing customers to up-sell to new bundles. He talks with the web team to generate lists of qualifying customers who haven’t recently been sent marketing emails, and sends emails out, using a new in-house developed tool to schedule follow-up calls in CRM for the same group. The customer responds, saying they’d like to upgrade but are having a licensing problem – Reg sends the issue to Support, and it gets routed to the web team. The team identifies a workaround, and the bug gets scheduled into the next maintenance release in a fortnight’s time (hey; they got lucky). With all the new stuff Reg is working on, he realises that he’d be way more efficient if he had a third monitor. He speaks to IS and they get him one - no argument. He also needs a test machine and then some extra memory. Done. He then thinks he needs an iPad, and goes to ask for one. He gets told to stop pushing his luck. Some time later, Reg’s wife has a baby, so Reg gets 2 weeks of paid paternity leave and a bunch of flowers sent to his house. He signs up to the childcare scheme so that he doesn’t have to pay National Insurance on the first £243 of his childcare. The accounts team makes it all happen seamlessly, as they did with his Give As You Earn payments, which come out of his wages and go straight to his favorite charity. Reg’s sales career is going well. He’s grateful for the help that he gets from the product support team. How do they answer all those 900-ish support calls so effortlessly each month? He’s impressed with the patches that are sent out to customers who find “interesting behavior” in their tools, and to the customers who just must have that new feature. A little later in his career at Red Gate, Reg decides that he’d like to learn about management. He goes on some management training specially customised for Red Gate, joins the Management Book Club, and gets together with other new managers to brainstorm how to get the most out of one to one meetings with his team. Reg decides to go for a game of Foosball to celebrate his good fortune with his team, and has to wait for Finance to finish. While he’s waiting, he reflects on the wonderful time he’s had at Red Gate. He can’t put his finger on what it is exactly, but he knows he’s on to a good thing. All of the stuff that happened to Reg didn’t just happen magically. We’ve got teams of people working relentlessly behind the scenes to make sure that everyone here is comfortable, safe, well fed and caffeinated to the max.

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• Service Broker, not ETL

  - by jamiet

  I have been very quiet on this blog of late and one reason for that is I have been very busy on a client project that I would like to talk about a little here. The client that I have been working for has a website that runs on a distributed architecture utilising a messaging infrastructure for communication between different endpoints. My brief was to build a system that could consume these messages and produce analytical information in near-real-time. More specifically I basically had to deliver a data warehouse however it was the real-time aspect of the project that really intrigued me. This real-time requirement meant that using an Extract transformation, Load (ETL) tool was out of the question and so I had no choice but to write T-SQL code (i.e. stored-procedures) to process the incoming messages and load the data into the data warehouse. This concerned me though – I had no way to control the rate at which data would arrive into the system yet we were going to have end-users querying the system at the same time that those messages were arriving; the potential for contention in such a scenario was pretty high and and was something I wanted to minimise as much as possible. Moreover I did not want the processing of data inside the data warehouse to have any impact on the customer-facing website. As you have probably guessed from the title of this blog post this is where Service Broker stepped in! For those that have not heard of it Service Broker is a queuing technology that has been built into SQL Server since SQL Server 2005. It provides a number of features however the one that was of interest to me was the fact that it facilitates asynchronous data processing which, in layman’s terms, means the ability to process some data without requiring the system that supplied the data having to wait for the response. That was a crucial feature because on this project the customer-facing website (in effect an OLTP system) would be calling one of our stored procedures with each message – we did not want to cause the OLTP system to wait on us every time we processed one of those messages. This asynchronous nature also helps to alleviate the contention problem because the asynchronous processing activity is handled just like any other task in the database engine and hence can wait on another task (such as an end-user query). Service Broker it was then! The stored procedure called by the OLTP system would simply put the message onto a queue and we would use a feature called activation to pick each message off the queue in turn and process it into the warehouse. At the time of writing the system is not yet up to full capacity but so far everything seems to be working OK (touch wood) and crucially our users are seeing data in near-real-time. By near-real-time I am talking about latencies of a few minutes at most and to someone like me who is used to building systems that have overnight latencies that is a huge step forward! So then, am I advocating that you all go out and dump your ETL tools? Of course not, no! What this project has taught me though is that in certain scenarios there may be better ways to implement a data warehouse system then the traditional “load data in overnight” approach that we are all used to. Moreover I have really enjoyed getting to grips with a new technology and even if you don’t want to use Service Broker you might want to consider asynchronous messaging architectures for your BI/data warehousing solutions in the future. This has been a very high level overview of my use of Service Broker and I have deliberately left out much of the minutiae of what has been a very challenging implementation. Nonetheless I hope I have caused you to reflect upon your own approaches to BI and question whether other approaches may be more tenable. All comments and questions gratefully received! Lastly, if you have never used Service Broker before and want to kick the tyres I have provided below a very simple “Service Broker Hello World” script that will create all of the objects required to facilitate Service Broker communications and then send the message “Hello World” from one place to anther! This doesn’t represent a “proper” implementation per se because it doesn’t close down down conversation objects (which you should always do in a real-world scenario) but its enough to demonstrate the capabilities! @Jamiet ----------------------------------------------------------------------------------------------- /*This is a basic Service Broker Hello World app. Have fun! -Jamie */ USE MASTER GO CREATE DATABASE SBTest GO --Turn Service Broker on! ALTER DATABASE SBTest SET ENABLE_BROKER GO USE SBTest GO -- 1) we need to create a message type. Note that our message type is -- very simple and allowed any type of content CREATE MESSAGE TYPE HelloMessage VALIDATION = NONE GO -- 2) Once the message type has been created, we need to create a contract -- that specifies who can send what types of messages CREATE CONTRACT HelloContract (HelloMessage SENT BY INITIATOR) GO --We can query the metadata of the objects we just created SELECT * FROM   sys.service_message_types WHERE name = 'HelloMessage'; SELECT * FROM   sys.service_contracts WHERE name = 'HelloContract'; SELECT * FROM   sys.service_contract_message_usages WHERE  service_contract_id IN (SELECT service_contract_id FROM sys.service_contracts WHERE name = 'HelloContract') AND        message_type_id IN (SELECT message_type_id FROM sys.service_message_types WHERE name = 'HelloMessage'); -- 3) The communication is between two endpoints. Thus, we need two queues to -- hold messages CREATE QUEUE SenderQueue CREATE QUEUE ReceiverQueue GO --more querying metatda SELECT * FROM sys.service_queues WHERE name IN ('SenderQueue','ReceiverQueue'); --we can also select from the queues as if they were tables SELECT * FROM SenderQueue   SELECT * FROM ReceiverQueue   -- 4) Create the required services and bind them to be above created queues CREATE SERVICE Sender   ON QUEUE SenderQueue CREATE SERVICE Receiver   ON QUEUE ReceiverQueue (HelloContract) GO --more querying metadata SELECT * FROM sys.services WHERE name IN ('Receiver','Sender'); -- 5) At this point, we can begin the conversation between the two services by -- sending messages DECLARE @conversationHandle UNIQUEIDENTIFIER DECLARE @message NVARCHAR(100) BEGIN   BEGIN TRANSACTION;   BEGIN DIALOG @conversationHandle         FROM SERVICE Sender         TO SERVICE 'Receiver'         ON CONTRACT HelloContract WITH ENCRYPTION=OFF   -- Send a message on the conversation   SET @message = N'Hello, World';   SEND  ON CONVERSATION @conversationHandle         MESSAGE TYPE HelloMessage (@message)   COMMIT TRANSACTION END GO --check contents of queues SELECT * FROM SenderQueue   SELECT * FROM ReceiverQueue   GO -- Receive a message from the queue RECEIVE CONVERT(NVARCHAR(MAX), message_body) AS MESSAGE FROM ReceiverQueue GO --If no messages were received and/or you can't see anything on the queues you may wish to check the following for clues: SELECT * FROM sys.transmission_queue -- Cleanup DROP SERVICE Sender DROP SERVICE Receiver DROP QUEUE SenderQueue DROP QUEUE ReceiverQueue DROP CONTRACT HelloContract DROP MESSAGE TYPE HelloMessage GO USE MASTER GO DROP DATABASE SBTest GO

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• MySQL for Excel 1.1.3 has been released

  - by Javier Treviño

  The MySQL Windows Experience Team is proud to announce the release of MySQL for Excel version 1.1.3, the  latest addition to the MySQL Installer for Windows. MySQL for Excel is an application plug-in enabling data analysts to very easily access and manipulate MySQL data within Microsoft Excel. It enables you to directly work with a MySQL database from within Microsoft Excel so you can easily do tasks such as: Importing MySQL Data into Excel Exporting Excel data directly into MySQL to a new or existing table Editing MySQL data directly within Excel MySQL for Excel is installed using the MySQL Installer for Windows. The MySQL installer comes in 2 versions   Full (150 MB) which includes a complete set of MySQL products with their binaries included in the download Web (1.5 MB - a network install) which will just pull MySQL for Excel over the web and install it when run.   You can download MySQL Installer from our official Downloads page at http://dev.mysql.com/downloads/installer/. MySQL for Excel 1.1.3 introduces the following features:   Upon saving a Workbook containing Worksheets in Edit Mode, the user is asked if he wants to exit the Edit Mode on all Worksheets before their parent Workbook is saved so the Worksheets are saved unprotected, otherwise the Worksheets will remain protected and the users will be able to unprotect them later retrieving the passkeys from the application log after closing MySQL for Excel. Added background coloring to the column names header row of an Import Data operation to have the same look as the one in an Edit Data operation (i.e. gray-ish background). Connection passwords can be stored securely just like MySQL Workbench does and these secured passwords are shared with Workbench in the same way connections are. Changed the way the MySQL for Excel ribbon toggle button works, instead of just showing or hiding the add-in it actually opens and closes it. Added a connection test before any operation against the database (schema creation, data import, append, export or edition) so the operation dialog is not shown and a friendlier error message is shown.   Also this release contains the following bug fixes:   Added a check on every connection test for an expired password, if the password has been expired a dialog is now shown to the user to reset the password. Bug #17354118 - DON'T HANDLE EXPIRED PASSWORDS Added code to escape text values to be imported to an Excel worksheet that start with an equals sign so Excel does not treat those values as formulas that will fail evaluation. This is an option turned on by default that can be turned off by users if they wish to import values to be treated as Excel formulas. Bug #17354102 - ERROR IMPORTING TEXT VALUES TO EXCEL STARTING WITH AN EQUALS SIGN Added code to properly check the reason for a failing connection, if it's a failing password the user gets a dialog to retry the connection with a different password until the connection succeeds, a connection error not related to the password is thrown or the user cancels. If the failing connection is not related to a bad password an error message is shown to the users indicating the reason of the failure. Bug #16239007 - CONNECTIONS TO MYSQL SERVICES NOT RUNNING DISPLAY A WRONG PASSWORD ERROR MESSAGE Added global options dialog that can be accessed from the Schema Selection and DB Object Selection panels where the timeouts for the connection to the DB Server and for the query commands can be changed from their default values (15 seconds for the connection timeout and 30 seconds for the query timeout). MySQL Bug #68732, Bug #17191646 - QUERY TIMEOUT CANNOT BE ADJUSTED IN MYSQL FOR EXCEL Changed the Varchar(65,535) data type shown in the Export Data data type combo box to Text since the maximum row size is 65,535 bytes and any autodetected column data type with a length greater than 4,000 should be set to Text actually for the table to be created successfully. MySQL Bug #69779, Bug #17191633 - EXPORT FAILS FOR EXCEL FILES CONTAINING > 4000 CHARACTERS OF TEXT PER CELL Removed code that was replacing all spaces typed by the user in an overriden data type for a new column in an Export Data operation, also improved the data type detection code to flag as invalid data types with parenthesis but without any text inside or where the contents inside the parenthesis are not valid for the specific data type. Bug #17260260 - EXPORT DATA SET TYPE NOT WORKING WITH MEMBER VALUES CONTAINING SPACES Added support for the year data type with a length of 2 or 4 and a validation that valid values are integers between 1901-2155 (for 4-digit years) or between 0-99 (for 2-digit years). Bug #17259915 - EXPORT DATA YEAR DATA TYPE NOT RECOGNIZED IF DECLARED WITH A DISPLAY WIDTH) Fixed code for Export Data operations where users overrode the data type for columns typing Text in the data type combobox, which is a valid data type but was not recognized as such. Bug #17259490 - EXPORT DATA TEXT DATA TYPE NOT RECOGNIZED AS A VALID DATA TYPE Changed the location of the registry where the MySQL for Excel add-in is installed to HKEY_LOCAL_MACHINE instead of HKEY_CURRENT_USER so the add-in is accessible by all users and not only to the user that installed it. For this to work with Excel 2007 a hotfix may be required (see http://support.microsoft.com/kb/976477). MySQL Bug #68746, Bug #16675992 - EXCEL-ADD-IN IS ONLY INSTALLED FOR USER ACCOUNT THAT THE INSTALLATION RUNS UNDER Added support for Excel 2013 Single Document Interface, now that Excel 2013 creates 1 window per workbook also the Excel Add-In maintains an independent custom task pane in each window. MySQL Bug #68792, Bug #17272087 - MYSQL FOR EXCEL SIDEBAR DOES NOT APPEAR IN EXCEL 2013 (WITH WORKAROUND) Included the latest MySQL Utility with a code fix for the COM exception thrown when attempting to open Workbench in the Manage Connections window. Bug #17258966 - MYSQL WORKBENCH NOT OPENED BY CLICKING MANAGE CONNECTIONS HOTLABEL Fixed code for Append Data operations that was not applying a calculated automatic mapping correctly when the source and target tables had different number of columns, some columns with the same name but some of those lying on column indexes beyond the limit of the other source/target table. MySQL Bug #69220, Bug #17278349 - APPEND DOESN'T AUTOMATICALLY DETECT EXCEL COL HEADER WITH SAME NAME AS SQL FIELD Fixed some code for Edit Data operations that was escaping special characters twice (during edition in Excel and then upon sending the query to the MySQL server). MySQL Bug #68669, Bug #17271693 - A BACKSLASH IS INSERTED BEFORE AN APOSTROPHE EDITING TABLE WITH MYSQL FOR EXCEL Upgraded MySQL Utility with latest version that encapsulates dialog base classes and introduces more classes to handle Workbench connections, and removed these from the Excel project. Bug #16500331 - CAN'T DELETE CONNECTIONS CREATED WITHIN ADDIN You can access the MySQL for Excel documentation at http://dev.mysql.com/doc/refman/5.6/en/mysql-for-excel.html You can find our team’s blog at http://blogs.oracle.com/MySQLOnWindows. You can also post questions on our MySQL for Excel forum found at http://forums.mysql.com/. Enjoy and thanks for the support!

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• Getting your bearings and defining the project objective

  - by johndoucette

  I wrote this two years ago and thought it was worth posting… Some may think this is a daunting task and some may even say “what a waste of time” and want to open MS Project and start typing out tasks because someone asked for an estimate and a task list. Hell, maybe you even use Excel and pump out a spreadsheet with some real scientific formula for guessing how long it will take to code a bunch of classes. However, this short exercise will provide the basis for the entire project, whether small or large and be a great friend when communicating to anyone on your team or even your client. I call this the Project Brief. If you find yourself going beyond a single page, then you must decompose the sections and summarize your findings so there is a complete and clear picture of the project you are working on in a relatively short statement. Here is a great quote from the PMBOK (Project Management Body of Knowledge) relative to what a project is;   A project is a temporary endeavor undertaken to create a unique product, service or result. With this in mind, the project brief should encompass the entirety (objective) of the endeavor in its explanation and what it will take (goals) to create the product, service or result (deliverables). Normally the process of identifying the project objective is done during the first stage of a project called the Project Kickoff, but you can perform this very important step anytime to help you get a bearing. There are many more parts to helping a project stay on course, but this is usually the foundation where it can be grounded on. Through a series of 3 exercises, you should be able to come up with the objective, goals and deliverables on your project. Follow these steps, and in no time (about &frac12; hour), you will have the foundation of your project plan. (See examples below) Exercise 1 – Objectives Begin with the end in mind. Think about your project in business terms with a couple things to help you understand the objective; Reference the business benefit in terms of cost, speed and / or quality, Provide a higher level of what the outcome will look like (future sense) It should be non-measurable, that’s what the goals are all about The output should be a single paragraph with three sentences and take 10 minutes to write. *Typically, agreement must be reached on the objectives of the project before you would proceed to the next steps of the project. Exercise 2 – Goals A project goal is a statement that answers questions about who, what, why, where and when. A good project goal statement; Answers the five “W” questions for the project Is measurable in each of its parts Is published and agreed on by all the owners This helps the Project Manager receive confirmation on defining the project target. Using the established project objective done in the first exercise, think about the things it will take to get the job done. Think about tangible activities which are the top level tasks in a typical Work Breakdown Structure (WBS). The overall goal statement plus all the deliverables (next exercise) can be seen as the project team’s contract with the project owners. Write 3 - 5 goals in about 10 minutes. You should not write the words “Who, what, why, where and when, but merely be able to answer the questions when you read a goal. Exercise 3 – Deliverables Every project creates some type of output and these outputs are called deliverables. There are two classes of deliverables; Internal – produced for project team members to meet their goals External – produced for project owners to meet their expectations The list you enter here provides a checklist for the team’s delivery and/or is a statement of all the expectations of the project owners. Here are some typical project deliverables; Product and product documentation End product/system Requirements/feature documents Installation guides Demo/prototype System design documents User guides/help files Plans Project plan Training plan Conversion/installation/delivery plan Test plans Documentation plan Communication plan Reports and general documentation Progress reports System acceptance tests Outstanding bug list Procedures Risk and issue logs Project history Deliverables should go with each of the goals. Have 3-5 deliverables for each goal. When you are done, you will have established a great foundation for the clarity of your project. This exercise can take some time, but with practice, you should be able to whip this one out in 10 minutes as well, especially if you are intimate with an ongoing project. Samples  Objective [Client] is implementing a series of MOSS sites to support external public (Internet), internal employee (Intranet) and an external secure (password protected Internet) applications. This project will focus on the public-facing web site and will provide [Client] with architectural recommendations based on the current design being done by their design partner [Partner] and the internal Content Team. In addition, it will provide [Client] with a development plan and confidence they need to deploy a world class public Internet website. Goals 1.  [Consultant] will provide technical guidance and set project team expectations for the implementation of the MOSS Internet site based on provided features/functions within three weeks. 2.  [Consultant] will understand phase 2 secure password-protected Internet site design and provide recommendations.   Deliverables 1.1  Public Internet (unsecure) Architectural Recommendation Plan 1.2  Physical Site construction Work Breakdown Structure and plan (Time, cost and resources needed) 2.1  Two Factor authentication recommendation document   Objective [Client] is currently using an application developed by [Consultant] many years ago called "XXX". This application, although functional, does not meet their new updated business requirements and contains a few defects which [Client] has developed work-around processes. [Client] would like to have a "new and improved" system to support their membership management needs by expanding membership and subscription capabilities, provide accounting integration with internal (GL) and external (VeriSign) systems, and implement hooks to the current CRM solution. This effort will take place through a series of phases, beginning with envisioning. Goals 1. Through discussions with users, [Consultant] will discover current issues/bugs which need to be resolved which must meet the current functionality requirements within three weeks. 2. [Consultant] will gather requirements from the users about what is "needed" vs. "what they have" for enhancements and provide a high level document supporting their needs. 3. [Consultant] will meet with the team members through a series of meetings and help define the overall project plan to deliver a new and improved solution. Deliverables 1.1 Prioritized list of Current application issues/bugs that need to be resolved 1.2 Provide a resolution plan on the issues/bugs identified in the current application 1.3 Risk Assessment Document 2.1 Deliver a Requirements Document showing high-level [Client] needs for the new XXX application. · New feature functionality not in the application today · Existing functionality that will remain in the new functionality 2.2 Reporting Requirements Document 3.1 A Project Plan showing the deliverables and cost for the next (second) phase of this project. 3.2 A Statement of Work for the next (second) phase of this project. 3.3 An Estimate of any work that would need to follow the second phase.

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• DBCC CHECKDB on VVLDB and latches (Or: My Pain is Your Gain)

  - by Argenis

    Does your CHECKDB hurt, Argenis? There is a classic blog series by Paul Randal [blog|twitter] called “CHECKDB From Every Angle” which is pretty much mandatory reading for anybody who’s even remotely considering going for the MCM certification, or its replacement (the Microsoft Certified Solutions Master: Data Platform – makes my fingers hurt just from typing it). Of particular interest is the post “Consistency Options for a VLDB” – on it, Paul provides solid, timeless advice (I use the word “timeless” because it was written in 2007, and it all applies today!) on how to perform checks on very large databases. Well, here I was trying to figure out how to make CHECKDB run faster on a restored copy of one of our databases, which happens to exceed 7TB in size. The whole thing was taking several days on multiple systems, regardless of the storage used – SAS, SATA or even SSD…and I actually didn’t pay much attention to how long it was taking, or even bothered to look at the reasons why - as long as it was finishing okay and found no consistency errors. Yes – I know. That was a huge mistake, as corruption found in a database several days after taking place could only allow for further spread of the corruption – and potentially large data loss. In the last two weeks I increased my attention towards this problem, as we noticed that CHECKDB was taking EVEN LONGER on brand new all-flash storage in the SAN! I couldn’t really explain it, and were almost ready to blame the storage vendor. The vendor told us that they could initially see the server driving decent I/O – around 450Mb/sec, and then it would settle at a very slow rate of 10Mb/sec or so. “Hum”, I thought – “CHECKDB is just not pushing the I/O subsystem hard enough”. Perfmon confirmed the vendor’s observations. Dreaded @BlobEater What was CHECKDB doing all the time while doing so little I/O? Eating Blobs. It turns out that CHECKDB was taking an extremely long time on one of our frankentables, which happens to be have 35 billion rows (yup, with a b) and sucks up several terabytes of space in the database. We do have a project ongoing to purge/split/partition this table, so it’s just a matter of time before we deal with it. But the reality today is that CHECKDB is coming to a screeching halt in performance when dealing with this particular table. Checking sys.dm_os_waiting_tasks and sys.dm_os_latch_stats showed that LATCH_EX (DBCC_OBJECT_METADATA) was by far the top wait type. I remembered hearing recently about that wait from another post that Paul Randal made, but that was related to computed-column indexes, and in fact, Paul himself reminded me of his article via twitter. But alas, our pathologic table had no non-clustered indexes on computed columns. I knew that latches are used by the database engine to do internal synchronization – but how could I help speed this up? After all, this is stuff that doesn’t have a lot of knobs to tweak. (There’s a fantastic level 500 talk by Bob Ward from Microsoft CSS [blog|twitter] called “Inside SQL Server Latches” given at PASS 2010 – and you can check it out here. DISCLAIMER: I assume no responsibility for any brain melting that might ensue from watching Bob’s talk!) Failed Hypotheses Earlier on this week I flew down to Palo Alto, CA, to visit our Headquarters – and after having a great time with my Monkey peers, I was relaxing on the plane back to Seattle watching a great talk by SQL Server MVP and fellow MCM Maciej Pilecki [twitter] called “Masterclass: A Day in the Life of a Database Transaction” where he discusses many different topics related to transaction management inside SQL Server. Very good stuff, and when I got home it was a little late – that slow DBCC CHECKDB that I had been dealing with was way in the back of my head. As I was looking at the problem at hand earlier on this week, I thought “How about I set the database to read-only?” I remembered one of the things Maciej had (jokingly) said in his talk: “if you don’t want locking and blocking, set the database to read-only” (or something to that effect, pardon my loose memory). I immediately killed the CHECKDB which had been running painfully for days, and set the database to read-only mode. Then I ran DBCC CHECKDB against it. It started going really fast (even a bit faster than before), and then throttled down again to around 10Mb/sec. All sorts of expletives went through my head at the time. Sure enough, the same latching scenario was present. Oh well. I even spent some time trying to figure out if NUMA was hurting performance. Folks on Twitter made suggestions in this regard (thanks, Lonny! [twitter]) …Eureka? This past Friday I was still scratching my head about the whole thing; I was ready to start profiling with XPERF to see if I could figure out which part of the engine was to blame and then get Microsoft to look at the evidence. After getting a bunch of good news I’ll blog about separately, I sat down for a figurative smack down with CHECKDB before the weekend. And then the light bulb went on. A sparse column. I thought that I couldn’t possibly be experiencing the same scenario that Paul blogged about back in March showing extreme latching with non-clustered indexes on computed columns. Did I even have a non-clustered index on my sparse column? As it turns out, I did. I had one filtered non-clustered index – with the sparse column as the index key (and only column). To prove that this was the problem, I went and setup a test. Yup, that'll do it The repro is very simple for this issue: I tested it on the latest public builds of SQL Server 2008 R2 SP2 (CU6) and SQL Server 2012 SP1 (CU4). First, create a test database and a test table, which only needs to contain a sparse column: CREATE DATABASE SparseColTest; GO USE SparseColTest; GO CREATE TABLE testTable (testCol smalldatetime SPARSE NULL); GO INSERT INTO testTable (testCol) VALUES (NULL); GO 1000000 That’s 1 million rows, and even though you’re inserting NULLs, that’s going to take a while. In my laptop, it took 3 minutes and 31 seconds. Next, we run DBCC CHECKDB against the database: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; This runs extremely fast, as least on my test rig – 198 milliseconds. Now let’s create a filtered non-clustered index on the sparse column: CREATE NONCLUSTERED INDEX [badBadIndex] ON testTable (testCol) WHERE testCol IS NOT NULL; With the index in place now, let’s run DBCC CHECKDB one more time: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; In my test system this statement completed in 11433 milliseconds. 11.43 full seconds. Quite the jump from 198 milliseconds. I went ahead and dropped the filtered non-clustered indexes on the restored copy of our production database, and ran CHECKDB against that. We went down from 7+ days to 19 hours and 20 minutes. Cue the “Argenis is not impressed” meme, please, Mr. LaRock. My pain is your gain, folks. Go check to see if you have any of such indexes – they’re likely causing your consistency checks to run very, very slow. Happy CHECKDBing, -Argenis ps: I plan to file a Connect item for this issue – I consider it a pretty serious bug in the engine. After all, filtered indexes were invented BECAUSE of the sparse column feature – and it makes a lot of sense to use them together. Watch this space and my twitter timeline for a link.

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• SQL University: What and why of database refactoring

  - by Mladen Prajdic

  This is a post for a great idea called SQL University started by Jorge Segarra also famously known as SqlChicken on Twitter. It’s a collection of blog posts on different database related topics contributed by several smart people all over the world. So this week is mine and we’ll be talking about database testing and refactoring. In 3 posts we’ll cover: SQLU part 1 - What and why of database testing SQLU part 2 - What and why of database refactoring SQLU part 3 - Tools of the trade This is a second part of the series and in it we’ll take a look at what database refactoring is and why do it. Why refactor a database To know why refactor we first have to know what refactoring actually is. Code refactoring is a process where we change module internals in a way that does not change that module’s input/output behavior. For successful refactoring there is one crucial thing we absolutely must have: Tests. Automated unit tests are the only guarantee we have that we haven’t broken the input/output behavior before refactoring. If you haven’t go back ad read my post on the matter. Then start writing them. Next thing you need is a code module. Those are views, UDFs and stored procedures. By having direct table access we can kiss fast and sweet refactoring good bye. One more point to have a database abstraction layer. And no, ORM’s don’t fall into that category. But also know that refactoring is NOT adding new functionality to your code. Many have fallen into this trap. Don’t be one of them and resist the lure of the dark side. And it’s a strong lure. We developers in general love to add new stuff to our code, but hate fixing our own mistakes or changing existing code for no apparent reason. To be a good refactorer one needs discipline and focus. Now we know that refactoring is all about changing inner workings of existing code. This can be due to performance optimizations, changing internal code workflows or some other reason. This is a typical black box scenario to the outside world. If we upgrade the car engine it still has to drive on the road (preferably faster) and not fly (no matter how cool that would be). Also be aware that white box tests will break when we refactor. What to refactor in a database Refactoring databases doesn’t happen that often but when it does it can include a lot of stuff. Let us look at a few common cases. Adding or removing database schema objects Adding, removing or changing table columns in any way, adding constraints, keys, etc… All of these can be counted as internal changes not visible to the data consumer. But each of these carries a potential input/output behavior change. Dropping a column can result in views not working anymore or stored procedure logic crashing. Adding a unique constraint shows duplicated data that shouldn’t exist. Foreign keys break a truncate table command executed from an application that runs once a month. All these scenarios are very real and can happen. With the proper database abstraction layer fully covered with black box tests we can make sure something like that does not happen (hopefully at all). Changing physical structures Physical structures include heaps, indexes and partitions. We can pretty much add or remove those without changing the data returned by the database. But the performance can be affected. So here we use our performance tests. We do have them, right? Just by adding a single index we can achieve orders of magnitude performance improvement. Won’t that make users happy? But what if that index causes our write operations to crawl to a stop. again we have to test this. There are a lot of things to think about and have tests for. Without tests we can’t do successful refactoring! Fixing bad code We all have some bad code in our systems. We usually refer to that code as code smell as they violate good coding practices. Examples of such code smells are SQL injection, use of SELECT *, scalar UDFs or cursors, etc… Each of those is huge code smell and can result in major code changes. Take SELECT * from example. If we remove a column from a table the client using that SELECT * statement won’t have a clue about that until it runs. Then it will gracefully crash and burn. Not to mention the widely unknown SELECT * view refresh problem that Tomas LaRock (@SQLRockstar on Twitter) and Colin Stasiuk (@BenchmarkIT on Twitter) talk about in detail. Go read about it, it’s informative. Refactoring this includes replacing the * with column names and most likely change to application using the database. Breaking apart huge stored procedures Have you ever seen seen a stored procedure that was 2000 lines long? I have. It’s not pretty. It hurts the eyes and sucks the will to live the next 10 minutes. They are a maintenance nightmare and turn into things no one dares to touch. I’m willing to bet that 100% of time they don’t have a single test on them. Large stored procedures (and functions) are a clear sign that they contain business logic. General opinion on good database coding practices says that business logic has no business in the database. That’s the applications part. Refactoring such behemoths requires writing lots of edge case tests for the stored procedure input/output behavior and then start to refactor it. First we split the logic inside into smaller parts like new stored procedures and UDFs. Those then get called from the master stored procedure. Once we’ve successfully modularized the database code it’s best to transfer that logic into the applications consuming it. This only leaves the stored procedure with common data manipulation logic. Of course this isn’t always possible so having a plethora of performance and behavior unit tests is absolutely necessary to confirm we’ve actually improved the codebase in some way.   Refactoring is not a popular chore amongst developers or managers. The former don’t like fixing old code, the latter can’t see the financial benefit. Remember how we talked about being lousy at estimating future costs in the previous post? But there comes a time when it must be done. Hopefully I’ve given you some ideas how to get started. In the last post of the series we’ll take a look at the tools to use and an example of testing and refactoring.

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• The Great Divorce

  - by BlackRabbitCoder

  I have a confession to make: I've been in an abusive relationship for more than 17 years now.  Yes, I am not ashamed to admit it, but I'm finally doing something about it. I met her in college, she was new and sexy and amazingly fast -- and I'd never met anything like her before.  Her style and her power captivated me and I couldn't wait to learn more about her.  I took a chance on her, and though I learned a lot from her -- and will always be grateful for my time with her -- I think it's time to move on. Her name was C++, and she so outshone my previous love, C, that any thoughts of going back evaporated in the heat of this new romance.  She promised me she'd be gentle and not hurt me the way C did.  She promised me she'd clean-up after herself better than C did.  She promised me she'd be less enigmatic and easier to keep happy than C was.  But I was deceived.  Oh sure, as far as truth goes, it wasn't a complete lie.  To some extent she was more fun, more powerful, safer, and easier to maintain.  But it just wasn't good enough -- or at least it's not good enough now. I loved C++, some part of me still does, it's my first-love of programming languages and I recognize its raw power, its blazing speed, and its improvements over its predecessor.  But with today's hardware, at speeds we could only dream to conceive of twenty years ago, that need for speed -- at the cost of all else -- has died, and that has left my feelings for C++ moribund. If I ever need to write an operating system or a device driver, then I might need that speed.  But 99% of the time I don't.  I'm a business-type programmer and chances are 90% of you are too, and even the ones who need speed at all costs may be surprised by how much you sacrifice for that.   That's not to say that I don't want my software to perform, and it's not to say that in the business world we don't care about speed or that our job is somehow less difficult or technical.  There's many times we write programs to handle millions of real-time updates or handle thousands of financial transactions or tracking trading algorithms where every second counts.  But if I choose to write my code in C++ purely for speed chances are I'll never notice the speed increase -- and equally true chances are it will be far more prone to crash and far less easy to maintain.  Nearly without fail, it's the macro-optimizations you need, not the micro-optimizations.  If I choose to write a O(n2) algorithm when I could have used a O(n) algorithm -- that can kill me.  If I choose to go to the database to load a piece of unchanging data every time instead of caching it on first load -- that too can kill me.  And if I cross the network multiple times for pieces of data instead of getting it all at once -- yes that can also kill me.  But choosing an overly powerful and dangerous mid-level language to squeeze out every last drop of performance will realistically not make stock orders process any faster, and more likely than not open up the system to more risk of crashes and resource leaks. And that's when my love for C++ began to die.  When I noticed that I didn't need that speed anymore.  That that speed was really kind of a lie.  Sure, I can be super efficient and pack bits in a byte instead of using separate boolean values.  Sure, I can use an unsigned char instead of an int.  But in the grand scheme of things it doesn't matter as much as you think it does.  The key is maintainability, and that's where C++ failed me.  I like to tell the other developers I work with that there's two levels of correctness in coding: Is it immediately correct? Will it stay correct? That is, you can hack together any piece of code and make it correct to satisfy a task at hand, but if a new developer can't come in tomorrow and make a fairly significant change to it without jeopardizing that correctness, it won't stay correct. Some people laugh at me when I say I now prefer maintainability over speed.  But that is exactly the point.  If you focus solely on speed you tend to produce code that is much harder to maintain over the long hall, and that's a load of technical debt most shops can't afford to carry and end up completely scrapping code before it's time.  When good code is written well for maintainability, though, it can be correct both now and in the future. And you know the best part is?  My new love is nearly as fast as C++, and in some cases even faster -- and better than that, I know C# will treat me right.  Her creators have poured hundreds of thousands of hours of time into making her the sexy beast she is today.  They made her easy to understand and not an enigmatic mess.  They made her consistent and not moody and amorphous.  And they made her perform as fast as I care to go by optimizing her both at compile time and a run-time. Her code is so elegant and easy on the eyes that I'm not worried where she will run to or what she'll pull behind my back.  She is powerful enough to handle all my tasks, fast enough to execute them with blazing speed, maintainable enough so that I can rely on even fairly new peers to modify my work, and rich enough to allow me to satisfy any need.  C# doesn't ask me to clean up her messes!  She cleans up after herself and she tries to make my life easier for me by taking on most of those optimization tasks C++ asked me to take upon myself.  Now, there are many of you who would say that I am the cause of my own grief, that it was my fault C++ didn't behave because I didn't pay enough attention to her.  That I alone caused the pain she inflicted on me.  And to some extent, you have a point.  But she was so high maintenance, requiring me to know every twist and turn of her vast and unrestrained power that any wrong term or bout of forgetfulness was met with painful reminders that she wasn't going to watch my back when I made a mistake.  But C#, she loves me when I'm good, and she loves me when I'm bad, and together we make beautiful code that is both fast and safe. So that's why I'm leaving C++ behind.  She says she's changing for me, but I have no interest in what C++0x may bring.  Oh, I'll still keep in touch, and maybe I'll see her now and again when she brings her problems to my door and asks for some attention -- for I always have a soft spot for her, you see.  But she's out of my house now.  I have three kids and a dog and a cat, and all require me to clean up after them, why should I have to clean up after my programming language as well?

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• Visiting the Fire Station in Coromandel

  Hm, I just tried to remember how we actually came up with this cool idea... but it's already too blurred and it doesn't really matter after all. Anyway, if I remember correctly (IIRC), it happened during one of the Linux meetups at Mugg & Bean, Bagatelle where Ajay and I brought our children along and we had a brief conversation about how cool it would be to check out one of the fire stations here in Mauritius. We both thought that it would be a great experience and adventure for the little ones. An idea takes shape And there we go, down the usual routine these... having an idea, checking out the options and discussing who's doing what. Except this time, it was all up to Ajay, and he did a fantastic job. End of August, he told me that he got in touch with one of his friends which actually works as a fire fighter at the station in Coromandel and that there could be an option to come and visit them (soon). A couple of days later - Confirmed! Be there, and in time... What time? Anyway, doesn't really matter... Everything was settled and arranged. I asked the kids on Friday afternoon if they might be interested to see the fire engines and what a fire fighter is doing. Of course, they were all in! Getting up early on Sunday morning isn't really a regular exercise for all of us but everything went smooth and after a short breakfast it was time to leave. Where are we going? Are we there yet? Now, we are in Bambous. Why do you go this way? The kids were so much into it. Absolutely amazing to see their excitement. Are we there yet? Well, we went through the sugar cane fields towards Chebel and then down into the industrial zone at Coromandel. Honestly, I had a clue where the fire station is located but having Google Maps in reach that shouldn't be a problem in case that we might get lost. But my worries were washed away when our children guided us... "There! Over there are the fire engines! We have to turn left, dad." - No comment, the kids were right! As we were there a little bit too early, we parked the car and the kids started to explore the area and outskirts of the fire station. Some minutes later, as if we had placed an order a unit of two cars had to go out for an alarm and the kids could witness them leaving as closely as possible. Sirens on and wow!!! Ladder truck L32 - MAN truck with Rosenbauer built-up and equipment by Metz Taking the tour Ajay arrived shortly after that and guided us finally inside the station to meet with his pal. The three guys were absolutely well-prepared and showed us around in the hall, explaining that there two units out at the moment. But the ladder truck (with max. 32m expandable height) was still around we all got a great insight into the technique and equipment on the vehicle. It was amazing to see all three kids listening to Mambo as give some figures about the truck and how the fire fighters are actually it. The children and 'our' fire fighters of the day had great fun with the various fire engines Absolutely fantastic that the children were allowed to experience this - we had so much fun! Ajay's son brought two of his toy fire engines along, shared them with ours, and they all played very well together. As a parent it was really amazing to see them at such an ease. Enough theory Shortly afterwards the ladder truck was moved outside, got stabilised and ready to go for 'real-life' exercising. With the additional equipment of safety helmets, security belts and so on, we all got a first-hand impression about how it could be as a fire-fighter. Actually, I was totally amazed by the curiousity and excitement of my BWE. She was really into it and asked lots of interesting questions - in general but also technical. And while our fighters were busy with Ajay and family, I gave her some more details and explanations about the truck, the expandable ladder, the safety cage at the top and other equipment available. Safety first! No exceptions and always be prepared for the worst case... Also, the equipped has been checked prior to excuse - This is your life saver... Hooked up and ready to go... ...of course not too high. This is just a demonstration - and 32 meters above ground isn't for everyone. Well, after that it was me that had the asking looks on me, and I finally revealed to the local fire fighters that I was in the auxiliary fire brigade, more precisely in the hazard department, for more than 10 years. So not a professional fire fighter but at least a passionate and educated one as them. Inside the station Our fire fighters really took their time to explain their daily job to kids, provided them access to operation seat on the ladder truck and how the truck cabin is actually equipped with the different radios and so on. It was really a great time. Later on we had a brief tour through the building itself, and again all of our questions were answered. We had great fun and started to joke about bits and pieces. For me it was also very interesting to see the comparison between the fire station here in Mauritius and the ones I have been to back in Germany. Amazing to see them completely captivated in the play - the children had lots of fun! Also, that there are currently ten fire stations all over the island, plus two additional but private ones at the airport and at the harbour. The newest one is actually down in Black River on the west coast because the time from Quatre Bornes takes too long to have any chance of an effective alarm at all. IMHO, a very good decision as time is the most important factor in getting fire incidents under control. After all it was great experience for all of us, especially for the children to see and understand that their toy trucks are only copies of the real thing and that the job of a (professional) fire fighter is very important in our society. Don't forget that those guys run into the danger zone while you're trying to get away from it as much as possible. Another unit just came back from a grass fire - and shortly after they went out again. No time to rest, too much to do! Mauritian Fire Fighters now and (maybe) in the future... Thank you! It was an honour to be around! Thank you to Ajay for organising and arranging this Sunday morning event, and of course of Big Thank You to the three guys that took some time off to have us at the Fire Station in Coromandel and guide us through their daily job! And remember to call 115 in case of emergencies!

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• NUMA-aware placement of communication variables

  - by Dave

  For classic NUMA-aware programming I'm typically most concerned about simple cold, capacity and compulsory misses and whether we can satisfy the miss by locally connected memory or whether we have to pull the line from its home node over the coherent interconnect -- we'd like to minimize channel contention and conserve interconnect bandwidth. That is, for this style of programming we're quite aware of where memory is homed relative to the threads that will be accessing it. Ideally, a page is collocated on the node with the thread that's expected to most frequently access the page, as simple misses on the page can be satisfied without resorting to transferring the line over the interconnect. The default "first touch" NUMA page placement policy tends to work reasonable well in this regard. When a virtual page is first accessed, the operating system will attempt to provision and map that virtual page to a physical page allocated from the node where the accessing thread is running. It's worth noting that the node-level memory interleaving granularity is usually a multiple of the page size, so we can say that a given page P resides on some node N. That is, the memory underlying a page resides on just one node. But when thinking about accesses to heavily-written communication variables we normally consider what caches the lines underlying such variables might be resident in, and in what states. We want to minimize coherence misses and cache probe activity and interconnect traffic in general. I don't usually give much thought to the location of the home NUMA node underlying such highly shared variables. On a SPARC T5440, for instance, which consists of 4 T2+ processors connected by a central coherence hub, the home node and placement of heavily accessed communication variables has very little impact on performance. The variables are frequently accessed so likely in M-state in some cache, and the location of the home node is of little consequence because a requester can use cache-to-cache transfers to get the line. Or at least that's what I thought. Recently, though, I was exploring a simple shared memory point-to-point communication model where a client writes a request into a request mailbox and then busy-waits on a response variable. It's a simple example of delegation based on message passing. The server polls the request mailbox, and having fetched a new request value, performs some operation and then writes a reply value into the response variable. As noted above, on a T5440 performance is insensitive to the placement of the communication variables -- the request and response mailbox words. But on a Sun/Oracle X4800 I noticed that was not the case and that NUMA placement of the communication variables was actually quite important. For background an X4800 system consists of 8 Intel X7560 Xeons . Each package (socket) has 8 cores with 2 contexts per core, so the system is 8x8x2. Each package is also a NUMA node and has locally attached memory. Every package has 3 point-to-point QPI links for cache coherence, and the system is configured with a twisted ladder "mobius" topology. The cache coherence fabric is glueless -- there's not central arbiter or coherence hub. The maximum distance between any two nodes is just 2 hops over the QPI links. For any given node, 3 other nodes are 1 hop distant and the remaining 4 nodes are 2 hops distant. Using a single request (client) thread and a single response (server) thread, a benchmark harness explored all permutations of NUMA placement for the two threads and the two communication variables, measuring the average round-trip-time and throughput rate between the client and server. In this benchmark the server simply acts as a simple transponder, writing the request value plus 1 back into the reply field, so there's no particular computation phase and we're only measuring communication overheads. In addition to varying the placement of communication variables over pairs of nodes, we also explored variations where both variables were placed on one page (and thus on one node) -- either on the same cache line or different cache lines -- while varying the node where the variables reside along with the placement of the threads. The key observation was that if the client and server threads were on different nodes, then the best placement of variables was to have the request variable (written by the client and read by the server) reside on the same node as the client thread, and to place the response variable (written by the server and read by the client) on the same node as the server. That is, if you have a variable that's to be written by one thread and read by another, it should be homed with the writer thread. For our simple client-server model that means using split request and response communication variables with unidirectional message flow on a given page. This can yield up to twice the throughput of less favorable placement strategies. Our X4800 uses the QPI 1.0 protocol with source-based snooping. Briefly, when node A needs to probe a cache line it fires off snoop requests to all the nodes in the system. Those recipients then forward their response not to the original requester, but to the home node H of the cache line. H waits for and collects the responses, adjudicates and resolves conflicts and ensures memory-model ordering, and then sends a definitive reply back to the original requester A. If some node B needed to transfer the line to A, it will do so by cache-to-cache transfer and let H know about the disposition of the cache line. A needs to wait for the authoritative response from H. So if a thread on node A wants to write a value to be read by a thread on node B, the latency is dependent on the distances between A, B, and H. We observe the best performance when the written-to variable is co-homed with the writer A. That is, we want H and A to be the same node, as the writer doesn't need the home to respond over the QPI link, as the writer and the home reside on the very same node. With architecturally informed placement of communication variables we eliminate at least one QPI hop from the critical path. Newer Intel processors use the QPI 1.1 coherence protocol with home-based snooping. As noted above, under source-snooping a requester broadcasts snoop requests to all nodes. Those nodes send their response to the home node of the location, which provides memory ordering, reconciles conflicts, etc., and then posts a definitive reply to the requester. In home-based snooping the snoop probe goes directly to the home node and are not broadcast. The home node can consult snoop filters -- if present -- and send out requests to retrieve the line if necessary. The 3rd party owner of the line, if any, can respond either to the home or the original requester (or even to both) according to the protocol policies. There are myriad variations that have been implemented, and unfortunately vendor terminology doesn't always agree between vendors or with the academic taxonomy papers. The key is that home-snooping enables the use of a snoop filter to reduce interconnect traffic. And while home-snooping might have a longer critical path (latency) than source-based snooping, it also may require fewer messages and less overall bandwidth. It'll be interesting to reprise these experiments on a platform with home-based snooping. While collecting data I also noticed that there are placement concerns even in the seemingly trivial case when both threads and both variables reside on a single node. Internally, the cores on each X7560 package are connected by an internal ring. (Actually there are multiple contra-rotating rings). And the last-level on-chip cache (LLC) is partitioned in banks or slices, which with each slice being associated with a core on the ring topology. A hardware hash function associates each physical address with a specific home bank. Thus we face distance and topology concerns even for intra-package communications, although the latencies are not nearly the magnitude we see inter-package. I've not seen such communication distance artifacts on the T2+, where the cache banks are connected to the cores via a high-speed crossbar instead of a ring -- communication latencies seem more regular.

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• Emtel Knowledge Series - Q2/2014

  From Cyber Island to Smart Mauritius Cyber Island? Smart Mauritius? - What is Emtel talking about? "With the majority of the population living in urban environments today, the concept of "Smart Cities" has become an urgent necessity. "Smart Cities" refer to an urban transformation which, by using latest ICT technologies makes cities more efficient. Many Governments are setting out ambitious plans to build the cities of the future based on massive connectivity, high bandwidth communications, intelligent sensors and analysis of huge volumes of data. Various researches have shown four key enablers for smart city success - Government leadership, suitable technology infrastructure, solid public-private partnerships and engaged citizens. It is around these enabling factors that telecoms companies can play a vital role in assisting governments to deliver on the smart city vision." The Emtel Knowledge Series goes in compliance with Emtel's 25th anniversary celebrations throughout the year and the master of ceremony, Kim Andersen, mentioned that there will be more upcoming events on a quarterly base. As a representative of the Mauritius Software Craftsmanship Community (MSCC) there was absolutely no hesitation to join in again. Following my visit to the first Emtel Knowledge Series workshop back in February this year, it was great to have another opportunity to meet and exchange with technology experts. But quite frankly what is it with those buzz words... As far as I remember and how it was mentioned "Cyber Island" is an old initiative from around 2005/2006 which has been refreshed in 2010. It implies the empowerment of Information & Communication Technologies (ICT) as an essential factor of growth by the government here in Mauritius. Actually, the first promotional period of Cyber Island brought me here but that's another story. The venue and its own problems Like last time the event was organised and held at the Conference Hall at Cyber Tower I in Ebene. As I've been working there for some years, I know about the frustrating situation of finding a proper parking. So, does Smart Island include better solutions for the search of parking spaces? Maybe, let's see whether I will be able to answer that question at the end of the article. Anyway, after circling around the tower almost two times, I finally got a decent space to put the car, without risking to get a ticket or damage actually. International speakers and their experience Once again, Emtel did a great job to get international expertise onto the stage to share their experience and vision on this kind of embarkment. Personally, I really appreciated the fact they were speakers of global reach and could provide own-experience knowledge. Johan Gott spoke about the fundamental change that the Swedish government ignited in order to move their society and workers' environment away from heavy industry towards a knowledge-based approach. Additionally, we spoke about the effort and transformation of New York City into a greener and more efficient Smart City. Given modern technology he also advised that any kind of available Big Data should be opened to the general public - this openness would provide a playground for anyone to garner new ideas and most probably solid solutions of which no one else thought about before. Emtel Knowledge Series on moving from Cyber Island to Smart Mauritus Later during the afternoon that exact statement regarding openness to and transparency of government-owned Big Data has been emphasised again by the Danish speaker Kim Andersen and his former colleague Mika Jantunen from Finland. Mika continued to underline the important role of the government to provide a solid foundation for a knowledge-based society and mentioned that Finnish citizens have a constitutional right to broadband connectivity. Next to free higher (tertiary) education Finland already produced a good number of innovations, among them are: First country to grant voting rights to women Free higher education Constitutional right to broadband connectivity Nokia Linux Angry Birds Sauna and others...  General access to internet via broadband and/or mobile connectivity is surely a key factor towards Smart Cities, or better said Smart Mauritius given the area dimensions and size of population. CTO Paul Valette gave the audience a brief overview of the essential role that Emtel will have to move Mauritius forward towards a knowledge-based and innovation-driven environment for its citizen. What I have seen looks really promising and with recently published information that Mauritians have 127% of mobile capacity - meaning more than 1 mobile, smartphone or tablet per person - it will be crucial to have the right infrastructure for these connected devices. How would it be possible to achieve a knowledge-based society? YouTube to the rescue!Seriously, gaining more knowledge will require to have fast access to educational course material as explained by Dr Kaviraj Sukon, General Director of the Open University of Mauritius. According to him a good number of high-profile universities in the world have opened their course libraries to the general public, among them EDX, Coursera and Open University. Nowadays, you're actually able and enabled to learn for and earn a BSc or even MSc certification on your own pace - no need to attend classed on campus. It was really impressive to see the number of available hours - more than enough for a life-long learning experience! {loadposition content_adsense} Networking in the name of MSCC As briefly mentioned above I was about to combine two approaches for this workshop. Of course, getting latest information and updates on Emtel services available, especially for my business here on the west coast of the island, but also to meet and greet new people for the MSCC. And I think it was very positive on both sides. Let me quickly describe some of the key aspects that happened during the day: Met with Arnaud Meslier and Kellie, both Microsoft to swap latest information on IT events. Hereby, I got an invite to Microsoft Windows Phone 8.1 Dev Camp. Got in touch with Arvin Lockee, Emtel to check our options to meet with the data team, and seizing the opportunity to have a visiting tour at the Emtel Data Centre. Had a great chat with Avinash Meetoo, Knowledge 7, Kim Andersen and Mika Jantunen about the situation of teaching and learning in general and specifically in the private sector here in Mauritius. Additionally, a number of various other interesting chats... Once again, I'm catching up on a couple of business cards in order to provide more background information about the MSCC, and to create a better awareness of MSCC within the local IT businesses. There is more to come soon!  Resume of the day The number of attendees during this event has been doubled or even tripled this time. The whole organisation has been improved massively and the combination of presentation and summarizing panel discussions was better than during the previous workshop back in February. Overall, once again a well-organised workshop and I'm already looking forward to join the next workshop in Q3. Update End of July we finally managed to visit the Emtel Data Centre in Arsenal. It was an interesting opportunity for some of our MSCC members.

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• It was a figure of speech!

  - by Ratman21

  Yesterday I posted the following as attention getter / advertisement (as well as my feelings). In the groups, (I am in) on the social networking site, LinkedIn and boy did I get responses.    I am fighting mad about (a figure of speech, really) not having a job! Look just because I am over 55 and have gray hair. It does not mean, my brain is dead or I can no longer trouble shoot a router or circuit or LAN issue. Or that I can do “IT” work at all. And I could prove this if; some one would give me at job. Come on try me for 90 days at min. wage. I know you will end up keeping me (hope fully at normal pay) around. Is any one hearing me…come on take up the challenge!     This was the responses I got.   I hear you. We just need to retrain and get our skills up to speed is all. That is what I am doing. I have not given up. Just got to stay on top of the game. Experience is on our side if we have the credentials and we are reasonable about our salaries this should not be an issue.   Already on it, going back to school and have got three certifications (CompTIA A+, Security+ and Network+. I am now studying for my CISCO CCNA certification. As to my salary, I am willing to work at very reasonable rate.   You need to re-brand yourself like a product, market and sell yourself. You need to smarten up, look and feel a million dollars, re-energize yourself, regain your confidents. Either start your own business, or re-write your CV so it stands out from the rest, get the template off the internet. Contact every recruitment agent in your town, state, country and overseas, and on the web. Apply to every job you think you could do, you may not get it but you will make a contact for your network, which may lead to a job at the end of the tunnel. Get in touch with everyone you know from past jobs. Do charity work. I maintain the IT Network, stage electrical and the Telecom equipment in my church,   Again already on it. I have email the world is seems with my resume and cover letters. So far, I have rewritten or had it rewrote, my resume and cover letters; over seven times so far. Re-energize? I never lost my energy level or my self-confidents in my work (now if could get some HR personal to see the same). I also volunteer at my church, I created and maintain the church web sit.   I share your frustration. Sucks being over 50 and looking for work. Please don't sell yourself short at min wage because the employer will think that’s your worth. Keep trying!!   I never stop trying and min wage is only for 90 days. If some one takes up the challenge. Some post asked if I am keeping up technology.   Do you keep up with the latest technology and can speak the language fluidly?   Yep to that and as to speaking it also a yep! I am a geek you know. I heard from others over the 50 year mark and younger too.   I'm with you! I keep getting told that I don't have enough experience because I just recently completed a Masters level course in Microsoft SQL Server, which gave me a project-intensive equivalent of between 2 and 3 years of experience. On top of that training, I have 19 years as an applications programmer and database administrator. I can normalize rings around experienced DBAs and churn out effective code with the best of them. But my 19 years is worthless as far as most recruiters and HR people are concerned because it is not the specific experience for which they're looking. HR AND RECRUITERS TAKE NOTE: Experience, whatever the language, translates across platforms and technology! By the way, I'm also over 55 and still have "got it"!   I never lost it and I also can work rings round younger techs.   I'm 52 and female and seem to be having the same issues. I have over 10 years experience in tech support (with a BS in CIS) and can't get hired either.   Ow, I only have an AS in computer science along with my certifications.   Keep the faith, I have been unemployed since August of 2008. I agree with you...I am willing to return to the beginning of my retail career and work myself back through the ranks, if someone will look past the grey and realize the knowledge I would bring to the table.   I also would like some one to look past the gray.   Interesting approach, volunteering to work for minimum wage for 90 days. I'm in the same situation as you, being 55 & balding w/white hair, so I know where you're coming from. I've been out of work now for a year. I'm in Michigan, where the unemployment rate is estimated to be 15% (the worst in the nation) & even though I've got 30+ years of IT experience ranging from mainframe to PC desktop support, it's difficult to even get a face-to-face interview. I had one prospective employer tell me flat out that I "didn't have the energy required for this position". Mostly I never get any feedback. All I can say is good luck & try to remain optimistic.   He said WHAT! Yes remaining optimistic is key. Along with faith in God. Then there was this (for lack of better word) jerk.   Give it up already. You were too old to work in high tech 10 years ago. Scratch that, 20 years ago! Try selling hot dogs in front of Fry's Electronics. At least you would get a chance to eat lunch with your previous colleagues....   You know funny thing on this person is that I checked out his profile. He is older than I am.

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• CodePlex Daily Summary for Saturday, June 16, 2012

  CodePlex Daily Summary for Saturday, June 16, 2012Popular ReleasesCosmos (C# Open Source Managed Operating System): Release 92560: Prerequisites Visual Studio 2010 - Any version including Express. Express users must also install Visual Studio 2010 Integrated Shell runtime VMWare - Cosmos can run on real hardware as well as other virtualization environments but our default debug setup is configured for VMWare. VMWare Player (Free). or Workstation VMWare VIX API 1.11AutoUpdaterdotNET : Autoupdate for VB.NET and C# Developer: AutoUpdater.NET 1.1: Release Notes *New feature added that allows user to select remind later interval.Sumzlib: API document: API documentMicrosoft SQL Server Product Samples: Database: AdventureWorks 2008 OLTP Script: Install AdventureWorks2008 OLTP database from script The AdventureWorks database can be created by running the instawdb.sql DDL script contained in the AdventureWorks 2008 OLTP Script.zip file. The instawdb.sql script depends on two path environment variables: SqlSamplesDatabasePath and SqlSamplesSourceDataPath. The SqlSamplesDatabasePath environment variable is set to the default Microsoft ® SQL Server 2008 path. You will need to change the SqlSamplesSourceDataPath environment variable to th...HigLabo: HigLabo_20120613: Bug fix HigLabo.Mail Decode header encoded by CP1252Jasc (just another script compressor): 1.3.1: Updated Ajax Minifier to 4.55.WipeTouch, a jQuery touch plugin: 1.2.0: Changes since 1.1.0: New: wipeMove event, triggered while moving the mouse/finger. New: added "source" to the result object. Bug fix: sometimes vertical wipe events would not trigger correctly. Bug fix: improved tapToClick handler. General code refactoring. Windows Phone 7 is not supported, yet! Its behaviour is completely broken and would require some special tricks to make it work. Maybe in the future...Phalanger - The PHP Language Compiler for the .NET Framework: 3.0.0.3026 (June 2012): Fixes: round( 0.0 ) local TimeZone name TimeZone search compiling multi-script-assemblies PhpString serialization DocDocument::loadHTMLFile() token_get_all() parse_url()BlackJumboDog: Ver5.6.4: 2012.06.13 Ver5.6.4 　(1) Web???????、???POST??????????????????Yahoo! UI Library: YUI Compressor for .Net: Version 2.0.0.0 - Ferret: - Merging both 3.5 and 2.0 codebases to a single .NET 2.0 assembly. - MSBuild Task. - NAnt Task.Bumblebee: Version 0.3.1: Changed default config values to decent ones. Restricted visibility of Hive.fs to internal. Added some XML documentation. Added Array.shuffle utility. The dll is also available on NuGet My apologies, the initial source code referenced was missing one file which prevented it from building The source code contains two examples, one in C#, one in F#, illustrating the usage of the framework on the Travelling Salesman Problem: Source CodeSharePoint XSL Templates: SPXSLT 0.0.9: Added new template FixAmpersands. Fixed the contents of the MultiSelectValueCheck.xsl file, which was missing the stylesheet wrapper.ExcelFileEditor: .CS File: nothingBizTalk Scheduled Task Adapter: Release 4.0: Works with BizTalk Server 2010. Compiled in .NET Framework 4.0. In this new version are available small improvements compared to the current version (3.0). We can highlight the following improvements or changes: 24 hours support in “start time” property. Previous versions had an issue with setting the start time, as it shown 12 hours watch but no AM/PM. Daily scheduler review. Solved a small bug on Daily Properties: unable to switch between “Every day” and “on these days” Installation e...Weapsy - ASP.NET MVC CMS: 1.0.0 RC: - Upgrade to Entity Framework 4.3.1 - Added AutoMapper custom version (by nopCommerce Team) - Added missed model properties and localization resources of Plugin Definitions - Minor changes - Fixed some bugsXenta Framework - extensible enterprise n-tier application framework: Xenta Framework 1.8.0 Beta: Catalog and Publication reviews and ratings Store language packs in data base Improve reporting system Improve Import/Export system A lot of WebAdmin app UI improvements Initial implementation of the WebForum app DB indexes Improve and simplify architecture Less abstractions Modernize architecture Improve, simplify and unify API Simplify and improve testing A lot of new unit tests Codebase refactoring and ReSharpering Utilize Castle Windsor Utilize NHibernate ORM ...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.55: Properly handle IE extension to CSS3 grammar that allows for multiple parameters to functional pseudo-class selectors. add new switch -braces:(new|same) that affects where opening braces are placed in multi-line output. The default, "new" puts them on their own new line; "same" outputs them at the end of the previous line. add new optional values to the -inline switch: -inline:(force|noforce), which can be combined with the existing boolean value via comma-separators; value "force" (which...Microsoft Media Platform: Player Framework: MMP Player Framework 2.7 (Silverlight and WP7): Additional DownloadsSMFv2.7 Full Installer (MSI) - This will install everything you need in order to develop your own SMF player application, including the IIS Smooth Streaming Client. It only includes the assemblies. If you want the source code please follow the link above. Smooth Streaming Sample Player - This is a pre-built player that includes support for IIS Smooth Streaming. You can configure the player to playback your content by simplying editing a configuration file - no need to co...Liberty: v3.2.1.0 Release 10th June 2012: Change Log -Added -Liberty is now digitally signed! If the certificate on Liberty.exe is missing, invalid, or does not state that it was developed by "Xbox Chaos, Open Source Developer," your copy of Liberty may have been altered in some (possibly malicious) way. -Reach Mass biped max health and shield changer -Fixed -H3/ODST Fixed all of the glitches that users kept reporting (also reverted the changes made in 3.2.0.2) -Reach Made some tag names clearer and more consistent between m...Media Companion: Media Companion 3.503b: It has been a while, so it's about time we release another build! Major effort has been for fixing trailer downloads, plus a little bit of work for episode guide tag in TV show NFOs.New Projects.NinJa (dotNinja): An extensive JavaScript Framework revolving around principles found in .NET and aiming to integrate full Intellisense support. bab-rizg: solve unemployment problemBizTalk Multi-part Message Attachments Zipper Pipeline Component: This pipeline component replaces all attachments of a multi-part message, in a send pipeline, for its zipped equivalent.Boggle.Net: A basic implementation of Boggle for WPF.CFScript: CFScript is an ANT-like scripting system for Compact Framework. Tasks like copying files, setting registry values o install CAB files can be done with CFScript.Diablo3: Diablo3Dygraphs.NET: Dygraphs.NETDynamics CRM plugin for nopCommerce: This plugins is a bridge between nopCommerce and Dynamics CRM. nms.gaming: Place holderProject Bright Star: Project Bright Star. Deal with it.RDFSharp: RDFSharp is a library designed to ease the development of .NET applications based on the RDF and Semantic Web data model.SlamCMS: An application framework that allows you to build content managed sites leveraging SharePoint 2010 for publishing with tools to query and manifest your data.test02: no

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• TGIF: Engagement Wrap-up

  - by Michael Snow

  We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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• CodePlex Daily Summary for Sunday, September 29, 2013

  CodePlex Daily Summary for Sunday, September 29, 2013Popular ReleasesAudioWordsDownloader: AudioWordsDownloader 1.1 build 88: New features -------- list of words (mp3 files) is available upon typing when a download path is defined list of download paths is added paths history settings added Bug fixed ----- case mismatch in word search field fixed path not exist bug fixed when history has been used path, when filled from dialog, not stored refresh autocomplete list after path change word sought is deleted when path is changed at the end sought word list is deleted word list not refreshed download end...Activity Viewer 2012: Activity Viewer 2012 V 5.0.0.3: Planning to add new features: 1. Import/Export rules 2. Tabular mode multi servers connections.Tweetinvi a friendly Twitter C# API: Alpha 0.8.3.0: Version 0.8.3.0 emphasis on the FIlteredStream and ease how to manage Exceptions that can occur due to the network or any other issue you might encounter. Will be available through nuget the 29/09/2013. FilteredStream Features provided by the Twitter Stream API - Ability to track specific keywords - Ability to track specific users - Ability to track specific locations Additional features - Detect the reasons the tweet has been retrieved from the Filtered API. You have access to both the ma...AcDown?????: AcDown????? v4.5: ??●AcDown??????????、??、??、???????。????，????，?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。 ●??????AcPlay?????，??????、????????????????。 ● AcDown???????C#??，????.NET Framework 2.0??。?????"Acfun?????"。 ??v4.5 ???? AcPlay????????v3.5 ????????，???????????30% ?? ???????GoodManga.net???? ?? ?????????? ?? ??Acfun?????????? ??Bilibili??????????? ?????????flvcd???????? ??SfAcg????????????? ???????????? ???????????????? ????32...OfflineBrowser: Release v1.2: This release includes some multi-threading support, a better progress bar, more JavaScript fixes, and a help system. This release is also portable (can run with no issues from a flash drive).CtrlAltStudio Viewer: CtrlAltStudio Viewer 1.0.0.34288 Release: This release of the CtrlAltStudio Viewer includes the following significant features: Stereoscopic 3D display support. Based on Firestorm viewer 4.4.2 codebase. For more details, see the release notes linked to below. Release notes: http://ctrlaltstudio.com/viewer/release-notes/1-0-0-34288-release Support info: http://ctrlaltstudio.com/viewer/support Privacy policy: http://ctrlaltstudio.com/viewer/privacy Disclaimer: This software is not provided or supported by Linden Lab, the makers of ...CrmSvcUtil Generate Attribute Constants: Generate Attribute Constants (1.0.5018.28159): Built against version 5.0.15 of the CRM SDK Fixed issue where constant for primary key attribute was being duplicated in all entity classes Added ability to override base class for entity classesC# Intellisense for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.CS-Script for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.SimpleExcelReportMaker: Serm 0.02: SourceCode and SampleMagick.NET: Magick.NET 6.8.7.001: Magick.NET linked with ImageMagick 6.8.7.0. Breaking changes: - ToBitmap method of MagickImage returns a png instead of a bmp. - Changed the value for full transparency from 255(Q8)/65535(Q16) to 0. - MagickColor now uses floats instead of Byte/UInt16.Media Companion: Media Companion MC3.578b: With the feedback received over the renaming of Movie Folders, and files, there has been some refinement done. As well as I would like to introduce Blu-Ray movie folder support, for Pre-Frodo and Frodo onwards versions of XBMC. To start with, Context menu option for renaming movies, now has three sub options: Movie & Folder, Movie only & Folder only. The option Manual Movie Rename needs to be selected from Movie Preferences, but the autoscrape boxes do not need to be selected. Blu Ray Fo...WDTVHubGen - Adds Metadata, thumbnails and subtitles to WDTV Live Hubs: WDTVHubGen v2.1.3.api release: This is for the brave at heart, this is the maint release to update to the new movie api. please send feedback on fix requests.FFXIV Crafting Simulator: Crafting Simulator 2.3: - Major refactoring of the code behind. - Added a current durability and a current CP textbox.DNN CMS Platform: 07.01.02: Major HighlightsAdded the ability to manage the Vanity URL prefix Added the ability to filter members in the member directory by role Fixed issue where the user could inadvertently click the login button multiple times Fixed issues where core classes could not be used in out of process cache provider Fixed issue where profile visibility submenu was not displayed correctly Fixed issue where the member directory was broken when Convert URL to lowercase setting was enabled Fixed issu...Rawr: Rawr 5.4.1: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr Addon (NOT UPDATED YET FOR MOP)We now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including ba...Sample MVC4 EF Codefirst Architecture: RazMVCWebApp ver 1.1: Signal R sample is added.CODE Framework: 4.0.30923.0: See change notes in the documentation section for details on what's new. Note: If you download the class reference help file with, you have to right-click the file, pick "Properties", and then unblock the file, as many browsers flag the file as blocked during download (for security reasons) and thus hides all content.JayData -The unified data access library for JavaScript: JayData 1.3.2 - Indian Summer Edition: JayData is a unified data access library for JavaScript to CRUD + Query data from different sources like WebAPI, OData, MongoDB, WebSQL, SQLite, HTML5 localStorage, Facebook or YQL. The library can be integrated with KendoUI, Angular.js, Knockout.js or Sencha Touch 2 and can be used on Node.js as well. See it in action in this 6 minutes video KendoUI examples: JayData example site Examples for map integration JayData example site What's new in JayData 1.3.2 - Indian Summer Edition For detai...ZXing.Net: ZXing.Net 0.12.0.0: sync with rev. 2892 of the java version new PDF417 decoder improved Aztec decoder global speed improvements direct Kinect support for ColorImageFrame better Structured Append support many other small bug fixes and improvementsNew ProjectsCACHEDB: CLIENT-DATABASE || CLIENT_CACHEDB-DATABASEClassic WiX Burn Theme: A WiX Burn theme inspired by the classic WiX wizard user interface.CryptStr.Fody: A post-build weaver that encrypts literal strings in your .NET assemblies without breaking ClickOnce.Easy Code: A setting framework.EduSoft: This is a school eg.GameStuff: GameStuff is a library of Physics and Geometrics concepts for video game. Nekora Test Project: Nekora test projectPopCorn Console Game: Simple console gameRadioController: This project started from people installing Tablets in Mustangs. You would typically loose most control of the radio. This projects brings that back!Random searcher i pochodne: Wyszukiwarka plików multimedialnych i czego dusza zapragnie.SporkRandom: A .NET (C#, Visual Basic) interface for the true random number generator service of random.org

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• Advice for a distracted, unhappy, recently graduated programmer? [closed]

  - by Re-Invent

  I graduated 4 months ago. I had offers from a few good places to work at. At the same time I wanted to stick to building a small software business of my own, still have some ideas with good potential, some half done projects frozen in my github. But due to social pressures, I chose a job, the pay is great, but I am half-passionate about it. A small team of smart folks building useful product, working out contracts across the world. I've started finding it extremely boring. Boring to the extent that I skip 2-3 days a week together not doing work. Neither do I spend that time progressing any of my own projects. Yes, I feel stupid at the way I'm wasting time, but I don't understand exactly why is it happening. It's as if all the excitement has been drained. What can I do about it? Long version: School - I was in third standard. Only students, 6th grade had access to computer labs. I once peeked into the lab from the little door opening. No hard-disks, MS DOS on 5 1/2 inch floppies. I asked a senior student to play some sound in BASIC. He used PLAY to compose a tune. Boy! I was so excited, I was jumping from within. Back home, asked my brother to teach me some programming. We bought a book "MODERN All About GW-BASIC for Schools & Colleges". The book had everything, right from printing, to taking input, file i/o, game programming, machine level support, etc. I was in 6th standard, wrote my first game - a wheel of fortune, rotated the wheel by manipulating 16 color palette's definition. Got internet soon, got hooked to QuickBasic programming community. Made some more games "007 in Danger", "Car Crush 2" for submission to allbasiccode archives. I was extremely excited about all this. My interests now swayed into "hacking" (computer security). Taught myself some perl, found it annoying, learnt PHP and a bit of SQL. Also taught myself Visual Basic one of the winters and wrote a pacman clone with Direct X. By the time I was in 10th standard, I created some evil tools using visual basic, php and mysql and eventually landed myself into an unpaid side-job at a government facility, building evil tools for them. It was a dream come true for crackers of that time. And so was I, still very excited. Things changed soon, last two years of school were not so great as I was balancing preps for college, work at govt. and studies for school at same time. College - College was opposite of all I had wished it to be. I imagined it to be a place where I'd spend my 4 years building something awesome. It was rather an epitome of rote learning, attendance, rules, busy schedules, ban on personal laptops, hardly any hackers surrounding you and shit like that. We had to take permissions to even introduce some cultural/creative activities in our annual schedule. The labs won't be open on weekends because the lab employees had to have their leaves. Yes, a horrible place for someone like me. I still managed to pull out a project with a friend over 2 months. Showed it to people high in the academia hierarchy. They were immensely impressed, we proposed to allow personal computers for students. They made up half-assed reasons and didn't agree. We felt frustrated. And so on, I still managed to teach myself new languages, do new projects of my own, do an intern at the same govt. facility, start a small business for sometime, give a talk at a conference I'm passionate about, win game-dev and hacking contest at most respected colleges, solve good deal of programming contest problems, etc. At the same time I was not content with all these restrictions, great emphasis on rote learning, and sheer wastage of time due to college. I never felt I was overdoing, but now I feel I burnt myself out. During my last days at college, I did an intern at a bigco. While I spent my time building prototypes for certain LBS, the other interns around me, even a good friend, was just skipping time. I thought maybe, in a few weeks he would put in some serious efforts at work assigned to him, but all he did was to find creative ways to skip work, hide his face from manager, engage people in talks if they try to question his progress, etc. I tried a few time to get him on track, but it seems all he wanted was to "not to work hard at all and still reap the fruits". I don't know how others take such people, but I find their vicinity very very poisonous to one's own motivation and productivity. Over that, the place where I come from, HRs don't give much value to what have you done past 4 years. So towards the end of out intern, we all were offered work at the bigco, but the slacker, even after not writing more than 200 lines of code was made a much better offer. I felt enraged instantly - "Is this how the corp world treats someone who does fruitful, if not extra-ordinary work form them for past 6 months?". Yes, I did try to negotiate and debate. The bigcos seem blind due to departmentalization of responsibilities and many layers of management. I decided not to be in touch with any characters of that depressing play. Probably the busy time I had at college, ignoring friends, ignoring fun and squeezing every bit of free time for myself is also responsible. Probably this is what has drained all my willingness to work for anyone. I find my day job boring, at the same time I with to maintain it for financial reasons. I feel a bit burnt out, unsatisfied and at the same time an urge to quit working for someone else and start finishing my frozen side-projects (which may be profitable). Though I haven't got much to support myself with food, office, internet bills, etc in savings. I still have my day job, but I don't find it very interesting, even though the pay is higher than the slacker, I don't find money to be a great motivator here. I keep comparing myself to my past version. I wonder how to get rid of this and reboot myself back to the way I was in school days - excited about it, tinkering, building, learning new things daily, and NOT BORED?

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