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• J2EE Applications, SPARC T4, Solaris Containers, and Resource Pools

  - by user12620111

  I've obtained a substantial performance improvement on a SPARC T4-2 Server running a J2EE Application Server Cluster by deploying the cluster members into Oracle Solaris Containers and binding those containers to cores of the SPARC T4 Processor. This is not a surprising result, in fact, it is consistent with other results that are available on the Internet. See the "references", below, for some examples. Nonetheless, here is a summary of my configuration and results. (1.0) Before deploying a J2EE Application Server Cluster into a virtualized environment, many decisions need to be made. I'm not claiming that all of the decisions that I have a made will work well for every environment. In fact, I'm not even claiming that all of the decisions are the best possible for my environment. I'm only claiming that of the small sample of configurations that I've tested, this is the one that is working best for me. Here are some of the decisions that needed to be made: (1.1) Which virtualization option? There are several virtualization options and isolation levels that are available. Options include: Hard partitions:  Dynamic Domains on Sun SPARC Enterprise M-Series Servers Hypervisor based virtualization such as Oracle VM Server for SPARC (LDOMs) on SPARC T-Series Servers OS Virtualization using Oracle Solaris Containers Resource management tools in the Oracle Solaris OS to control the amount of resources an application receives, such as CPU cycles, physical memory, and network bandwidth. Oracle Solaris Containers provide the right level of isolation and flexibility for my environment. To borrow some words from my friends in marketing, "The SPARC T4 processor leverages the unique, no-cost virtualization capabilities of Oracle Solaris Zones"  (1.2) How to associate Oracle Solaris Containers with resources? There are several options available to associate containers with resources, including (a) resource pool association (b) dedicated-cpu resources and (c) capped-cpu resources. I chose to create resource pools and associate them with the containers because I wanted explicit control over the cores and virtual processors.  (1.3) Cluster Topology? Is it best to deploy (a) multiple application servers on one node, (b) one application server on multiple nodes, or (c) multiple application servers on multiple nodes? After a few quick tests, it appears that one application server per Oracle Solaris Container is a good solution. (1.4) Number of cluster members to deploy? I chose to deploy four big 64-bit application servers. I would like go back a test many 32-bit application servers, but that is left for another day. (2.0) Configuration tested. (2.1) I was using a SPARC T4-2 Server which has 2 CPU and 128 virtual processors. To understand the physical layout of the hardware on Solaris 10, I used the OpenSolaris psrinfo perl script available at http://hub.opensolaris.org/bin/download/Community+Group+performance/files/psrinfo.pl: test# ./psrinfo.pl -pv The physical processor has 8 cores and 64 virtual processors (0-63) The core has 8 virtual processors (0-7)   The core has 8 virtual processors (8-15)   The core has 8 virtual processors (16-23)   The core has 8 virtual processors (24-31)   The core has 8 virtual processors (32-39)   The core has 8 virtual processors (40-47)   The core has 8 virtual processors (48-55)   The core has 8 virtual processors (56-63)     SPARC-T4 (chipid 0, clock 2848 MHz) The physical processor has 8 cores and 64 virtual processors (64-127)   The core has 8 virtual processors (64-71)   The core has 8 virtual processors (72-79)   The core has 8 virtual processors (80-87)   The core has 8 virtual processors (88-95)   The core has 8 virtual processors (96-103)   The core has 8 virtual processors (104-111)   The core has 8 virtual processors (112-119)   The core has 8 virtual processors (120-127)     SPARC-T4 (chipid 1, clock 2848 MHz) (2.2) The "before" test: without processor binding. I started with a 4-member cluster deployed into 4 Oracle Solaris Containers. Each container used a unique gigabit Ethernet port for HTTP traffic. The containers shared a 10 gigabit Ethernet port for JDBC traffic. (2.3) The "after" test: with processor binding. I ran one application server in the Global Zone and another application server in each of the three non-global zones (NGZ):  (3.0) Configuration steps. The following steps need to be repeated for all three Oracle Solaris Containers. (3.1) Stop AppServers from the BUI. (3.2) Stop the NGZ. test# ssh test-z2 init 5 (3.3) Enable resource pools: test# svcadm enable pools (3.4) Create the resource pool: test# poolcfg -dc 'create pool pool-test-z2' (3.5) Create the processor set: test# poolcfg -dc 'create pset pset-test-z2' (3.6) Specify the maximum number of CPU's that may be addd to the processor set: test# poolcfg -dc 'modify pset pset-test-z2 (uint pset.max=32)' (3.7) bash syntax to add Virtual CPUs to the processor set: test# (( i = 64 )); while (( i < 96 )); do poolcfg -dc "transfer to pset pset-test-z2 (cpu $i)"; (( i = i + 1 )) ; done (3.8) Associate the resource pool with the processor set: test# poolcfg -dc 'associate pool pool-test-z2 (pset pset-test-z2)' (3.9) Tell the zone to use the resource pool that has been created: test# zonecfg -z test-z1 set pool=pool-test-z2 (3.10) Boot the Oracle Solaris Container test# zoneadm -z test-z2 boot (3.11) Save the configuration to /etc/pooladm.conf test# pooladm -s (4.0) Results. Using the resource pools improves both throughput and response time: (5.0) References: System Administration Guide: Oracle Solaris Containers-Resource Management and Oracle Solaris Zones Capitalizing on large numbers of processors with WebSphere Portal on Solaris WebSphere Application Server and T5440 (Dileep Kumar's Weblog)  http://www.brendangregg.com/zones.html Reuters Market Data System, RMDS 6 Multiple Instances (Consolidated), Performance Test Results in Solaris, Containers/Zones Environment on Sun Blade X6270 by Amjad Khan, 2009.

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• Accept keyboard input when game is not in focus?

  - by Corey Ogburn

  I want to be able to control the game via keyboard while the game does not have focus... How can I do this in XNA? EDIT: I bought a tablet. I want to write a separate app to overly the screen with controls that will send keyboard input to the game. Although, it's not sending the input DIRECT to the game, it's using the method discussed in this SO question: http://stackoverflow.com/questions/6446085/emulate-held-down-key-on-keyboard To my understanding, my test app is working the way it should be but the game is not responding to this input. I originally thought that Keyboard.GetState() would get the state regardless that the game is not in focus, but that doesn't appear to be the case.

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• Poner aplicaci&oacute;n Asp.Net en modo OFFLINE

  - by Jason Ulloa

  Una de las opciones que todo aplicación debería tener es el poder ponerse en modo OFFLINE para evitar el acceso de usuarios. Esto es completamente necesario cuando queremos realizar cambios a nuestra aplicación (cambiar algo, poner una actualización, etc) o a nuestra base de datos y evitarnos problemas con los usuarios que se encuentren logueados dentro de la aplicación en ese momento. Muchos ejemplos a través de la Web exponen la forma de realizar esta tarea utilizando dos técnicas: 1. La primera de ellas es utilizar el archivo App_Offline.htm sin embargo, esta técnica tiene un inconveniente. Y es que, una vez que hemos subido el archivo a nuestra aplicación esta se bloquea completamente y no tenemos forma de volver a ponerla ONLINE a menos que eliminemos el archivo. Es decir no podemos controlarla. 2. La segunda de ellas es el utilizar la etiqueta httpRuntime, pero nuevamente tenemos el mismo problema. Al habilitar el modo OFFLINE mediante esta etiqueta, tampoco podremos acceder a un modo de administración para cambiarla. Un ejemplo de la etiqueta httpRuntime <configuration> <system.web> <httpRuntime enable="false" /> </system.web> </configuration>   Tomando en cuenta lo anterior, lo mas optimo seria que podamos por medio de alguna pagina de administración colocar nuestro sitio en modo OFFLINE, pero manteniendo el acceso a la pagina de administración para poder volver a cambiar el valor que pondrá nuestra aplicación nuevamente en modo ONLINE. Para ello, utilizaremos el web.config de nuestra aplicación y una pequeña clase que se encargara de Leer y escribir los valores. Lo primero será, abrir nuestro web.config y definir dentro del appSettings dos nuevas KEY que contendrán los valores para el modo OFFLINE de nuestra aplicación: <appSettings> <add key="IsOffline" value="false" /> <add key="IsOfflineMessage" value="Sistema temporalmente no disponible por tareas de mantenimiento." /> </appSettings>   En las KEY anteriores tenemos el IsOffLine con value de false, esto es para indicarle a nuestra aplicación que actualmente su modo de funcionamiento es ONLINE, este valor será el que posteriormente cambiemos a TRUE para volver al modo OFFLINE. Nuestra segunda KEY (IsOfflineMessage) posee el value (Sistema temporalmente….) que será mostrado al usuario como un mensaje cuando el sitio este en modo OFFLINE. Una vez definidas nuestras dos KEY en el web.config, escribiremos una clase personalizada para leer y escribir los valores. Así que, agregamos un nuevo elemento de tipo clase al proyecto llamado SettingsRules y la definimos como Public. Está clase contendrá dos métodos, el primero será para leer los valores: public string readIsOnlineSettings(string sectionToRead) { Configuration cfg = WebConfigurationManager.OpenWebConfiguration(System.Web.Hosting.HostingEnvironment.ApplicationVirtualPath); KeyValueConfigurationElement isOnlineSettings = (KeyValueConfigurationElement)cfg.AppSettings.Settings[sectionToRead]; return isOnlineSettings.Value; }   El segundo método, será el encargado de escribir los nuevos valores al web.config public bool saveIsOnlineSettings(string sectionToWrite, string value) { bool succesFullySaved;   try { Configuration cfg = WebConfigurationManager.OpenWebConfiguration(System.Web.Hosting.HostingEnvironment.ApplicationVirtualPath); KeyValueConfigurationElement repositorySettings = (KeyValueConfigurationElement)cfg.AppSettings.Settings[sectionToWrite];   if (repositorySettings != null) { repositorySettings.Value = value; cfg.Save(ConfigurationSaveMode.Modified); } succesFullySaved = true; } catch (Exception) { succesFullySaved = false; } return succesFullySaved; }   Por último, definiremos en nuestra clase una región llamada instance, que contendrá un método encargado de devolver una instancia de la clase (esto para no tener que hacerlo luego) #region instance   private static SettingsRules m_instance;   // Properties public static SettingsRules Instance { get { if (m_instance == null) { m_instance = new SettingsRules(); } return m_instance; } }   #endregion instance   Con esto, nuestra clase principal esta completa. Así que pasaremos a la implementación de las páginas y el resto de código que completará la funcionalidad.   Para complementar la tarea del web.config utilizaremos el fabuloso GLOBAL.ASAX, este contendrá el código encargado de detectar si nuestra aplicación tiene el valor de ONLINE o OFFLINE y además de bloquear todas las paginas y directorios excepto el que le hayamos definido como administrador, esto para luego poder volver a configurar el sitio.   El evento del Global.Asax que utilizaremos será el Application_BeginRequest   protected void Application_BeginRequest(Object sender, EventArgs e) {   if (Convert.ToBoolean(SettingsRules.Instance.readIsOnlineSettings("IsOffline"))) {   string Virtual = Request.Path.Substring(0, Request.Path.LastIndexOf("/") + 1);   if (Virtual.ToLower().IndexOf("/admin/") == -1) { //We don't makes action, is admin section Server.Transfer("~/TemporarilyOfflineMessage.aspx"); }   } } La primer Línea del IF, verifica si el atributo del web.config es True o False, si es true toma la dirección WEB que se ha solicitado y la incluimos en un IF para verificar si corresponde a la Sección admin (está sección no es mas que un folder en nuestra aplicación llamado admin y puede ser cambiado a cualquier otro). Si el resultado de ese if es –1 quiere decir que no coincide, entonces, esa será la bandera que nos permitirá bloquear inmediatamente la pagina actual, transfiriendo al usuario a una pagina de mantenimiento. Ahora, en nuestra carpeta Admin crearemos una nueva pagina asp.net llamada OnlineSettings.aspx para actualizar y leer los datos del web.config y una pagina Default.aspx para pruebas. Nuestra página OnlineSettings tendrá dos pasos importantes: 1. Leer los datos actuales de configuración protected void Page_Load(object sender, EventArgs e) { if (!IsPostBack) { IsOffline.Checked = Convert.ToBoolean(mySettings.readIsOnlineSettings("IsOffline")); OfflineMessage.Text = mySettings.readIsOnlineSettings("IsOfflineMessage"); } }   2. Actualizar los datos con los nuevos valores. protected void UpdateButton_Click(object sender, EventArgs e) { string htmlMessage = OfflineMessage.Text.Replace(Environment.NewLine, "<br />");   // Update the Application variables Application.Lock(); if (IsOffline.Checked) { mySettings.saveIsOnlineSettings("IsOffline", "True"); mySettings.saveIsOnlineSettings("IsOfflineMessage", htmlMessage); } else { mySettings.saveIsOnlineSettings("IsOffline", "false"); mySettings.saveIsOnlineSettings("IsOfflineMessage", htmlMessage); }   Application.UnLock(); }   Por último en la raíz de la aplicación, crearemos una nueva página aspx llamada TemporarilyOfflineMessage.aspx que será la que se muestre cuando se bloquee la aplicación. Al final nuestra aplicación se vería algo así Página bloqueada Configuración del Bloqueo Y para terminar la aplicación de ejemplo

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• Compatibility of Enum Vs. string constants

  - by Yosi

  I was recently told that using Enum: public enum TaskEndState { Error, Completed, Running } may have compatibility/serialization issues, and thus sometimes it's better to use const string: public const string TASK_END_STATE = "END_STATE"; public const string TASK_END_STATE_ERROR = "TASK_END_STATE_ERROR"; public const string TASK_END_STATE_COMPLETE = "TASK_END_STATE_COMPLETE"; public const string TASK_END_STATE_RUNNING = "TASK_END_STATE_RUNNING"; Can you find practical use case where it may happen, is there any guidelines where Enum's should be avoided? Edit: My production environment has multiple WFC services (different versions of the same product). A later version may/or may not include some new properties as Task end state (this is just an example). If we try to deserialize a new Enum value in an older version of a specific service, it may not work.

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• Great event : Microsoft Visual Studio 2010 Launch @ Microsoft TechEd Blore

  - by sathya

  Great event : Microsoft Visual Studio 2010 Launch @ Microsoft TechEd Blore   I was really excited on attending the day 1 of Microsoft TechEd 2010 in Bangalore. This is the first Teched that am attending. The event was really fun filled with lot of knowledge sharing sessions and lots of goodies and gifts by the partners Initially the Event Started by Murthy's Session. He explained about the Developers relating to the 5 elements of nature (Pancha Boothaas) 1. Fire - Passion 2. Wave (Water) - Catch the right wave which we need to apply. 3. Earth - Connections and lots of opportunities around the world 4. Air -  Its whatever we breathe. Developers.. Without them nothing is possible. they are like the air 5. Sky - Cloud based applications   Next the Keynote and the announcement of Visual Studio by SomaSegar. List of things that he delivered his speech on : 1. Announcement of Visual Studio 2010 2. Announcement of .NET 4.0 3. Announcement of Silverlight later this week 4. What is the current Trend? Microsoft has done a research with many developers across the globe and have got the following feedback from the users. Get Lost (interrupted) - When we do some work and somebody is calling or interrepting by someother way we lose track of what we were doing and we need to do from the start Falling Behind- Technology gets updated  phenomenally over a period of time and developers always have a scenario like they are not in the state of the art technology and they always have a doubt whether they are staying updated. Lack of Collobaration - When a Manager asks a person what the team members have done and some might be done and some might not be and finally all are into a state like we dont know where we are. So they have addressed these 3 points in the VS 2010 by the following features : Get Lost - Some cool features which could overcome this. We have some Graphical interface. which could show what we have done and where we are. Some Zoom features in the code level. Falling Behind - Everything is based on .NET language base. 2010 has been built in such a way that if developers know the native language that's enough for building good applications. Lack of Collobaration - Some Dashboard Features which would show where exactly the project is. And a graphical user interface is shown on clicking which it directly drills down even to the code level. 5. An overview on all new features in VS 2010. 6. Some good demos of new features in VS 2010 by Polita and one more girl. Some of the new features included : 1. Team Explorer 2. Zoom in Code 3. Ribbon Development 4. Development in Single Platform for Windows Phone, XBox, Zune, Azure, Web Based and Windows based applications 5. Sequence Diagram Generation directly from code 6. Dashboards to show project status 7. Javascript and JQuery intellisense 8. Native support for JQuery 9. Packaging feature while deploying. 10. Generation of different versions of web.config like Web.Config.Production, Web.Config.Staging, etc. 11. IntelliTrace - Eliminating the "Not Reproducible" statement. 12. Automated User Interface Testing. At last in the closing of the day we had a great event called Demo Extravaganza, where lot of cool projects that were launched by Microsoft and also the projects that are under research were also shown. I got a lot of info about Bing today. BING really rocks!!! It has the following : 1. Visual Search 2. Product based search. For each product different menu filters were provided to make an advanced search 3. BING Maps was awesome!! It zoomed in to the street level and we can assume that we are the persons who are walking or running on the road and we can see the real objects like buildings moving by our side. 4. PhotoSynth was used in BING to show up all the images taken around the globe in a 3D format. 5. Formula - If we give some formula it automatically gives the value for the variable or derivation of expression Also some info about some kool touch apps which does an authentication and computation of Teched Attendee's Points that they have scored and the sessions attended. One guy won an XBOX in lucky draw as a gift. There were lot of Partner Stalls like Accenture,Intel,Citrix,MicroFocus,Telerik,infragistics,Sapient etc. Some Offers were provided for us like 50% off on Certifications, 1 free Elearning Course, etc. Stay tuned!! Wil update you on other events too..

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• Juju bootstrap, install

  - by Robert G.

  I would like to test MAAS + JUJU + OpenStack (I followed the documentation on maas.ubuntu.org) I already made a test environment: 1 MAAS server wich will also run JuJu 10 KVM servers for Openstack The KVM servers are already in "ready" state in MAAS. I would like to set up JuJu but i could not which is drives me crazy. My environments.yaml: environments: maassrv: type: maas maas-server: 'http://${192.168.1.116}/MAAS/' maas-oauth: 'my-key-from-maas' authorized-keys-path: /root/.ssh/id_rsa.pub admin-secret: 1234 default-series: trusty When I run "juju status -e maassrv` : ERROR Unable to connect to environment "maassrv". Please check your credentials or use 'juju bootstrap' to create a new environment. Error details: environment "maassrv" not found OK, it's right, so i should run juju bootstrap -e maassrv: ERROR environment "maassrv" not found When i run the command without the -e switch: error: no environment specified So, I am stuck here, I already added the required ssh keys to maas too. I ran out of ideas why it isn't working.

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• Gnome Shell got removed after updating Ubuntu 12.04

  - by CMG

  Now when i try to install it...it shows the following error sudo apt-get install gnome-shell Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: gnome-shell : Depends: libgcr-3-1 (>= 3.4.0) but 3.2.2-2ubuntu4 is to be installed Depends: gir1.2-gcr-3 but it is not installable Recommends: gnome-contacts but it is not going to be installed E: Unable to correct problems, you have held broken packages. How can I install GNOME-Shell?

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• ubuntu 11.10 install 4.4.3-0ubuntu2 package dependencies

  - by HuangheWoo

  before sudo apt-get install gnuplot I sudo apt-get build-dep gnuplot to resolve package dependencies. ~$ sudo apt-get build-dep gnuplot Reading package lists... Done Building dependency tree Reading state information... Done Note, selecting 'liblua5.1-0-dev' instead of 'liblua5.1-dev' The following packages will be REMOVED: libgd2-xpm ubuntu-desktop The following NEW packages will be installed: debhelper diffstat html2text intltool-debian libbsd-dev libcairo-script-interpreter2 libcairo2-dev libedit-dev libexpat1-dev libfontconfig1-dev libfreetype6-dev libgd2-noxpm libgd2-noxpm-dev libglib2.0-dev libjpeg62-dev liblua5.1-0-dev libncurses5-dev libpango1.0-dev libpixman-1-dev libpng12-dev libreadline-dev libreadline6-dev libtinfo-dev libwxbase2.8-dev libwxgtk2.8-dev libxcb-render0-dev libxcb-shm0-dev libxft-dev libxrender-dev po-debconf quilt texinfo wx2.8-headers x11proto-render-dev 0 upgraded, 34 newly installed, 2 to remove and 0 not upgraded. Need to get 9,100 kB of archives. After this operation, 37.8 MB of additional disk space will be used. It says the "ubuntu-desktop" will be removed, but "ubuntu-desktop" is important. What's should I do?

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• Can't connect to Wired Network after installing 12.04

  - by ezz9

  I have installed 12.04 into a used HP Compaq DC 7100 CMT. Plugged in LAN cable into the computer and it says network disconnected. from what I understand on the things I've read, it's not getting the address right, maybe it's just a guess (hardware address 00:16:35:78:47:bb). I know the LAN cable is working I can get on the net with the old computer. (Old computer is using device MAC address; Auto eth0 00:11:11:E6:4F:FE). I have put this address into the newer HP and it shows last used (minutes ago) but no Internet sever not found. I tried the hardware address it says never. I feel and think this should be easy to fix. But I just don't know. Here is the info everyone has asked for, but they never say what I should do. sudo lshw -C network; rfkill list; cat /etc/network/interfaces; cat /etc/lsb-release; lspci -nn; lsusb; uname -a; ifconfig; route -n *-network description: ethernet interface product; NetXtreme BCM5751 Gigabit Ethernet PCI Express vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:40:00.0 logical name: eth0 verson: 01 serial: 00:16:35:78:47:bb size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000-fd configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion= 3.121 duplex=full firmware=5751-v3.29a latency=0 link=yes multicast=yes port=twi sted pair speed=100Mbit/s resources: irq:17 memory:f0400000-f040ffff auto lo iface lo inet loopback DISTRIB_ID=Ubuntu DISTRIB_RELEASE=12.04 DISTRIB_CODENAME=precise DISTRIB_DESCRIPTION= "Ubuntu 12.04 LTS" 00:00.0 host bridge [0600]: Inter Corporation 82915G/P/GV/GL/PL/910GL Memory Con troller Hub [8086:2580] (rev 04) 00.02.0 VGA compatible controller [0300]: Intel Corporation 82915G/GV/910GL inte grated Graphics Controller [8086:2582] (rev 04) 00:1c.0 PCI bridge [0604]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 [8086:2660] (rev 03) 00:1c.1 PCI bridge [0604]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 2 [8086:2662] (rev 03) 00:1d.0 USB controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Fam ily) USB UHCI #1 [8086:2658] (rev 03) 00:1d.1 USB controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Fam ily) USB UHCI #2 [8086:2659] (rev 03) 00:1d.2 USB controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Fam ily) USB UHCI #3 [8086:265a] (rev 03) 00:1d.3 USB controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Fam ily) USB UHCI #4 [8086:265b] (rev 03) 00:1d.7 USB controller [0c03]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Fam ily) USB2 UHCI Controller [8086:265c] (rev 03) 00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI bridge [8086:244e] (rev d 3) 00:1e.2 Multimedia audio controller [0401]: Intel Corporation 82801FB/FBM/FR/FW/ FRW (ICH6 Family) AC'97 Autio conrtroller [8086:266e] (rev 03) 00:1f.0 ISA bridge [0601]: Intel Corporation 82801FB/RF (ICH6/ICH6R) LPC Interfa ce Bridge [8086:2640] (rev 03) 00:1f.1 IDE interface [0101]: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 fami ly) IDE Controller [8086:266f] (rev 03) 00:1f.2 IDE interface [0101]: Intel Corporation 82801FB/FW (ICH6/ICH6W) SATA Con troller [8086:2651] (rev 03) 40:00.0 Ethernet controller [0200]: Broadcom Corporation NetXreme BCM5751 Gigab it Ethernet PCI Express [14e4:1677} (rev 01) Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Linux bob-desktop 3.2.0-23-generic-pae #36-Ubuntu SMP Tpr 10 22:19:09 UTC 20 12 i686 i686 i386 GNU/Linux eth0 Link encap:Ethernet HWaddr 00:16:35:78:47:bb inet6 addr: fe80::216:35ff:47bb/64 Scope:link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:2517 errors:0 dropped:0 overruns:0 frame:0 TX packets:164 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:164508 (164.5 KB) TX bytes: 40884 (40.0 KB) Interrupt:17 lo Link encap:Local loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:3290 errors:0 dropped:0 overruns:0 frame:0 TX packets:3290 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen: 0 RX bytes:267212 (267.2 KB) TX bytes: 267212 (267.2 KB) Kernel Ip routing table Destination Gateway Genmask Flags Metric Ref Use Iface ran this sudo dhclient eth0 no reply ran this ip addr 1: lo <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo inet6 ::1/128 scope host valid_lft forever preferred_lft forever 2: eth0: <BROADCAST ,MULTICAST ,UP ,LOWER_UP> mtu 1500 qdisc mq state UP qlen 1000 link/enter 00:16:35:78:47:BB brd ff:ff:ff:ff:ff:ff inet 169.254.7.172/16 brd 169.254.255.255 scope link eth0:avahi inet6 fe80::216:35ff:fe78:47bb/64 scope link valid_lft forever preferred_lft forever Help please.

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• BI Beginner: Excel 2013 Power View Maps

  - by John Paul Cook

  If you know how to use Excel, you can be productive in minutes with the new features of Excel 2013. Don’t be intimidated. Follow these simple steps and produce something snazzy! The Excel file used in this example comes from the following SQL Server query which was run against the AdventureWorks2012 database: SELECT Purchasing . Vendor . Name , Person . Address . City , Person . StateProvince . Name AS State FROM Purchasing . Vendor INNER JOIN Person . BusinessEntityAddress ON Purchasing . Vendor...(read more)

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• HTML5 mobile game development vs. native game apps

  - by Vic Szpilman

  What is the current state of game engines, frameworks, libraries and conversions related to the HTML5 set of technologies (including CSS3 and JavaScript libraries such as RaphaelJS, Impact, gameQuery); and how does the best of that compare with developing a native app (especially for iOS and Android)? Especially in terms of performance, visuals and getting that "native feel". Thoughts on solutions such as Appcelerator and Corona SDK are also appreciated. In regards to Unity3D, is it possible to develop in it and still have the game be playable on a browser (such as current releases of Chrome or Firefox, at least) without any dependencies or having the user install anything (no unity web player). What I'm looking for is how to develop in web standards as to reach the maximum number of platforms (including outside mobile) while still retaining a native experience for mobile without having to implement the game anew for iOS and Android.

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• Install packages with unmet dependencies

  - by Alvin Sim

  Hi all, I am trying to install some applications but some of them fail to install. The three applications I tried are Vim, Emacs and GNOME-Do. I am using Ubuntu 10.10 installed as a guest OS in VirtualBox. The kernel version installed is 2.6.35-26. The error I got is : alvinsim@ubuntu:/etc/apt$ sudo apt-get install emacs Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: emacs : Depends: emacs23 or emacs23-lucid but it is not going to be installed emacs23-nox but it is not going to be installed E: Broken packages What is wrong and how do I fix this? Thanks.

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• Matrix rotation of a rectangle to "face" a given point in 2d

  - by justin.m.chase

  Suppose you have a rectangle centered at point (0, 0) and now I want to rotate it such that it is facing the point (100, 100), how would I do this purely with matrix math? To give some more specifics I am using javascript and canvas and I may have something like this: var position = {x : 0, y: 0 }; var destination = { x : 100, y: 100 }; var transform = Matrix.identity(); this.update = function(state) { // update transform to rotate to face destination }; this.draw = function(ctx) { ctx.save(); ctx.transform(transform); // a helper that just calls setTransform() ctx.beginPath(); ctx.rect(-5, -5, 10, 10); ctx.fillStyle = 'Blue'; ctx.fill(); ctx.lineWidth = 2; ctx.stroke(); ctx.restore(); } Feel free to assume any matrix function you need is available.

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• SQL SERVER – Puzzle Involving NULL – Resolve – Error – Operand data type void type is invalid for sum operator

  - by pinaldave

  Today is Monday let us start this week with interesting puzzle. Yesterday I had also posted quick question here: SQL SERVER – T-SQL Scripts to Find Maximum between Two Numbers Run following code: SELECT SUM(data) FROM (SELECT NULL AS DATA) t It will throw following error. Msg 8117, Level 16, State 1, Line 1 Operand data type void type is invalid for sum operator. I can easily fix if I use ISNULL Function as displayed following. SELECT SUM(data) FROM (SELECT ISNULL(NULL,0) AS DATA) t Above script will not throw an error. However, there is one more method how this can be fixed. Can you come up with another method which will not generate error? Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• Why is it impossible to produce truly random numbers?

  - by Vinoth Kumar

  I was trying to solve a hobby problem that required generating a million random numbers. But I quickly realized, it is becoming difficult to make them unique. I picked up Algorithm Design Manual to read about random number generation. It has the following paragraph that I am fully not able to understand. Unfortunately, generating random numbers looks a lot easier than it really is. Indeed, it is fundamentally impossible to produce truly random numbers on any deterministic device. Von Neumann [Neu63] said it best: “Anyone who considers arithmetical methods of producing random digits is, of course, in a state of sin.” The best we can hope for are pseudo-random numbers, a stream of numbers that appear as if they were generated randomly. Why is it impossible to produce truly random numbers in any deterministic device? What does this sentence mean?

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• Should a view and a model communicate or not?

  - by Stefano Borini

  According to the wikipedia page for the MVC architecture, the view is free to be notified by the model, and is also free to query the model about its current state. However, according to Paul Hegarty's course on iOS 5 at Stanford, lecture 1, page 18 all interaction must go through the controller, with Model and View that are never supposed to know each other. It is not clear to me if Hegarty's statement must be intended as a simplification for the course, but I am tempted to say that he intends the design as such. How do you explain these two opposite points of view ?

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• Fan running constantly on a Dell D420 laptop

  - by Halik

  I'm running latest Ubuntu 12.04 beta on a Dell D420 laptop. The fan is spinning almost constantly - even after turning the PC off, letting it cool down, and then turning it back on, the fan will turn on after some idle time. Not to mention any CPU work. The CPU temps are normal, in range of 50-55 idle, and up to 70 with some load. It wouldn't be an issue, but the same PC running Fedora, or Arch Linux, had a much more modest fan profile - the temps were managed while you seldom heard the fan. To counter the problem, I currently use i8k tools, set manual temperature thresholds which seemed to have worked, but the i8kmon has a tendency to cycle the fan between lower and higher state within aboutin a second intervals - which is extremely annoying. As far as I can tell I did not run any special software (beside laptop-mode-tools), or any additional kernel modules when running Arch Linux and I can't tell about Fedora.

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• A Wonderful Comment From a Very Inflential Microsoft Technology Company's Owner

  - by TheSilverlightGroup

  The Silverlight Group has been so very busy taking on state-of-the-art Silverlight development with huge, Fortune 500 companies! We have a great pool of talent, & if any of you Silverlight &/or Blend/UI/UX people are interested in joining us, our toll-free number is 1-888-863-6989. I'd like to point out that Nubifer, Inc.'s CEO, Chad Collins, http://channel9.msdn.com/posts/sureshs/Nubifer-cloud-solution-on-Windows-Azure/ , called our company "The Flagship Company for Silverlight Development"...thank you, Chad, as I see you at the same level for Cloud Computing. -See the SilverLIGHT!

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• Is Financial Inclusion an Obligation or an Opportunity for Banks?

  - by tushar.chitra

  Why should banks care about financial inclusion? First, the statistics, I think this will set the tone for this blog post. There are close to 2.5 billion people who are excluded from the banking stream and out of this, 2.2 billion people are from the continents of Africa, Latin America and Asia (McKinsey on Society: Global Financial Inclusion). However, this is not just a third-world phenomenon. According to Federal Deposit Insurance Corp (FDIC), in the US, post 2008 financial crisis, one family out of five has either opted out of the banking system or has been moved out (American Banker). Moving this huge unbanked population into mainstream banking is both an opportunity and a challenge for banks. An obvious opportunity is the significant untapped customer base that banks can target, so is the positive brand equity a bank can build by fulfilling its social responsibilities. Also, as banks target the cost-conscious unbanked customer, they will be forced to look at ways to offer cost-effective products and services, necessitating technology upgrades and innovations. However, cost is not the only hurdle in increasing the adoption of banking services. The potential users need to be convinced of the benefits of banking and banks will also face stiff competition from unorganized players. Finally, the banks will have to believe in the viability of this business opportunity, and not treat financial inclusion as an obligation. In what ways can banks target the unbanked For financial inclusion to be a success, banks should adopt innovative business models to develop products that address the stated and unstated needs of the unbanked population and also design delivery channels that are cost effective and viable in the long run. Through business correspondents and facilitators In rural and remote areas, one of the major hurdles in increasing banking penetration is connectivity and accessibility to banking services, which makes last mile inclusion a daunting challenge. To address this, banks can avail the services of business correspondents or facilitators. This model allows banks to establish greater connectivity through a trusted and reliable intermediary. In India, for instance, banks can leverage the local Kirana stores (the mom & pop stores) to service rural and remote areas. With a supportive nudge from the central bank, the commercial banks can enlist these shop owners as business correspondents to increase their reach. Since these neighborhood stores are acquainted with the local population, they can help banks manage the KYC norms, besides serving as a conduit for remittance. Banks also have an opportunity over a period of time to cross-sell other financial products such as micro insurance, mutual funds and pension products through these correspondents. To exercise greater operational control over the business correspondents, banks can also adopt a combination of branch and business correspondent models to deliver financial inclusion. Through mobile devices According to a 2012 world bank report on financial inclusion, out of a world population of 7 billion, over 5 billion or 70% have mobile phones and only 2 billion or 30% have a bank account. What this means for banks is that there is scope for them to leverage this phenomenal growth in mobile usage to serve the unbanked population. Banks can use mobile technology to service the basic banking requirements of their customers with no frills accounts, effectively bringing down the cost per transaction. As I had discussed in my earlier post on mobile payments, though non-traditional players have taken the lead in P2P mobile payments, banks still hold an edge in terms of infrastructure and reliability. Through crowd-funding According to the Crowdfunding Industry Report by Massolution, the global crowdfunding industry raised $2.7 billion in 2012, and is projected to grow to $5.1 billion in 2013. With credit policies becoming tighter and banks becoming more circumspect in terms of loan disbursals, crowdfunding has emerged as an alternative channel for lending. Typically, these initiatives target the unbanked population by offering small loans that are unviable for larger banks. Though a significant proportion of crowdfunding initiatives globally are run by non-banking institutions, banks are also venturing into this space. The next step towards inclusive finance Banks by themselves cannot make financial inclusion a success. There is a need for a whole ecosystem that is supportive of this mission. The policy makers, that include the regulators and government bodies, must be in sync, the IT solution providers must put on their thinking caps to come out with innovative products and solutions, communication channels such as internet and mobile need to expand their reach, and the media and the public need to play an active part. The other challenge for financial inclusion is from the banks themselves. While it is true that financial inclusion will unleash a hitherto hugely untapped market, the normal banking model may be found wanting because of issues such as flexibility, convenience and reliability. The business will be viable only when there is a focus on increasing the usage of existing infrastructure and that is possible when the banks can offer the entire range of products and services to the large number of users of essential banking services. Apart from these challenges, banks will also have to quickly master and replicate the business model to extend their reach to the remotest regions in their respective geographies. They will need to ensure that the transactions deliver a viable business benefit to the bank. For tapping cross-sell opportunities, banks will have to quickly roll-out customized and segment-specific products. The bank staff should be brought in sync with the business plan by convincing them of the viability of the business model and the need for a business correspondent delivery model. Banks, in collaboration with the government and NGOs, will have to run an extensive financial literacy program to educate the unbanked about the benefits of banking. Finally, with the growing importance of retail banking and with many unconventional players eyeing the opportunity in payments and other lucrative areas of banking, banks need to understand the importance of micro and small branches. These micro and small branches can help banks increase their presence without a huge cost burden, provide bankers an opportunity to cross sell micro products and offer a window of opportunity for the large non-banked population to transact without any interference from intermediaries. These branches can also help diminish the role of the unorganized financial sector, such as local moneylenders and unregistered credit societies. This will also help banks build a brand awareness and loyalty among the users, which by itself has a cascading effect on the business operations, especially among the rural and un-banked centers. In conclusion, with the increasingly competitive banking sector facing frequent slowdowns and downturns, the unbanked population presents a huge opportunity for banks to enhance their customer base and fulfill their social responsibility.

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• The Internet of Things Is Really the Internet of People

  - by HCM-Oracle

  By Mark Hurd - Originally Posted on LinkedIn As I speak with CEOs around the world, our conversations invariably come down to this central question: Can we change our corporate cultures and the ways we train and reward our people as rapidly as new technology is changing the work we do, the products we make and how we engage with customers? It’s a critical consideration given today’s pace of disruption, which already is straining traditional management models and HR strategies. Winning companies will bring innovation and vision to their employees and partners by attracting people who will thrive in this emerging world of relentless data, predictive analytics and unlimited what-if scenarios. So, where are we going to find employees who are as familiar with complex data as I am with orderly financial statements and business plans? I’m not just talking about high-end data scientists who most certainly will sit at or near the top of the new decision-making pyramid. Global organizations will need creative and motivated people who will devote their time to manipulating, reviewing, analyzing, sorting and reshaping data to drive business and delight customers. This might seem evident, but my conversations with business people across the globe indicate that only a small number of companies get it. In the past few years, executives have been busy keeping pace with seismic upheavals, including the rise of social customer engagement, the rapid acceleration of product-development cycles and the relentless move to mobile-first. But all of that, I think, is the start of an uphill climb to the top of a roller-coaster. Today, about 10 billion devices across the globe are connected to the Internet. In a couple of years, that number will probably double, and not because we will have bought 10 billion more computers, smart phones and tablets. This unprecedented explosion of Big Data is being triggered by the Internet of Things, which is another way of saying that the numerous intelligent devices touching our everyday lives are all becoming interconnected. Home appliances, food, industrial equipment, pets, pharmaceutical products, pallets, cars, luggage, packaged goods, athletic equipment, even clothing will be streaming data. Some data will provide important information about how to run our businesses and lead healthier lives. Much of it will be extraneous. How does a CEO cope with this unimaginable volume and velocity of data, much less harness it to excite and delight customers? Here are three things CEOs must do to tackle this challenge: 1) Take care of your employees, take care of your customers. Larry Ellison recently noted that the two most important priorities for any CEO today revolve around people: Taking care of your employees and taking care of your customers. Companies in today’s hypercompetitive business environment simply won’t be able to survive unless they’ve got world-class people at all levels of the organization. CEOs must demonstrate a commitment to employees by becoming champions for HR systems that empower every employee to fully understand his or her job, how it ties into the corporate framework, what’s expected of them, what training is available, and how they can use an embedded social network to communicate, collaborate and excel. Over the next several years, many of the world’s top industrialized economies will see a turnover in the workforce on an unprecedented scale. Across the United States, Europe, China and Japan, the “baby boomer” generation will be retiring and, by 2020, we’ll see turnovers in those regions ranging from 10 to 30 percent. How will companies replace all that brainpower, experience and know-how? How will CEOs perpetuate the best elements of their corporate cultures in the midst of this profound turnover? The challenge will be daunting, but it can be met with world-class HR technology. As companies begin replacing up to 30 percent of their workforce, they will need thousands of new types of data-native workers to exploit the Internet of Things in the service of the Internet of People. The shift in corporate mindset here can’t be overstated. The CEO has to be at the forefront of this new way of recruiting, training, motivating, aligning and developing truly 21-century talent. 2) Start thinking today about the Internet of People. Some forward-looking companies have begun pursuing the “democratization of data.” This allows more people within a company greater access to data that can help them make better decisions, move more quickly and keep pace with the changing interests and demands of their customers. As a result, we’ve seen organizations flatten out, growing numbers of well-informed people authorized to make decisions without corporate approval and a movement of engagement away from headquarters to the point of contact with the customer. These are profound changes, and I’m a huge proponent. As I think about what the next few years will bring as companies become deluged with unprecedented streams of data, I’m convinced that we’ll need dramatically different organizational structures, decision-making models, risk-management profiles and reward systems. For example, if a car company’s marketing department mines incoming data to determine that customers are shifting rapidly toward neon-green models, how many layers of approval, review, analysis and sign-off will be needed before the factory starts cranking out more neon-green cars? Will we continue to have organizations where too many people are empowered to say “No” and too few are allowed to say “Yes”? If so, how will those companies be able to compete in a world in which customers have more choices, instant access to more information and less loyalty than ever before? That’s why I think CEOs need to begin thinking about this problem right now, not in a year or two when competitors are already reshaping their organizations to match the marketplace’s new realities. 3) Partner with universities to help create a new type of highly skilled workers. Several years ago, universities introduced new undergraduate as well as graduate-level programs in analytics and informatics as the business need for deeper insights into the booming world of data began to explode. Today, as the growth rate of data continues to soar, we know that the Internet of Things will only intensify that growth. Moreover, as Big Data fuels insights that can be shaped into products and services that generate revenue, the demand for data scientists and data specialists will go on unabated. Beyond that top-level expertise, companies are going to need data-native thinkers at all levels of the organization. Where will this new type of worker come from? I think it’s incumbent on the business community to collaborate with universities to develop new curricula designed to turn out graduates who can capitalize on the data-driven world that the Internet of Things is surely going to create. These new workers will create opportunities to help their companies in fields as diverse as product design, customer service, marketing, manufacturing and distribution. They will become innovative leaders in fashioning an entirely new type of workforce and organizational structure optimized to fully exploit the Internet of Things so that it becomes a high-value enabler of the Internet of People. Mark Hurd is President of Oracle Corporation and a member of the company's Board of Directors. He joined Oracle in 2010, bringing more than 30 years of technology industry leadership, computer hardware expertise, and executive management experience to his role with the company. As President, Mr. Hurd oversees the corporate direction and strategy for Oracle's global field operations, including marketing, sales, consulting, alliances and channels, and support. He focuses on strategy, leadership, innovation, and customers.

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• Solution - Login failed for user x. Reason Token based server access validation failed and error - 18456

  - by simonsabin

  Had a very bizarre situation yesterday where a local machine account couldn’t access SQL Server and was getting Login failed for user <user>. Reason: Token-based server access validation failed with an infrastructure error. Check for previous errors. [CLIENT: <client ip>] along with Error: 18456, Severity: 14, State: 11. The user was in the logins even after a refresh, it was in the users for the database. I decided to delete and remove the login and heh presto it worked. I thought you...(read more)

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• Firefox Keeps Crashing Over and Over

  - by Jonathan

  Here is what Firefox says when it crashes: Add-ons: {e968fc70-8f95-4ab9-9e79-304de2a71ee1}:0.7.3,[email protected]:11.0,[email protected]:11.0,[email protected]:0.9.4,{972ce4c6-7e08-4474-a285-3208198ce6fd}:11.0,jid0-qvNTOHrOc01SzSinPbesRVcpAoY@jetpack:1.1.1,jid0-YxzrUsJ0WOiOaU89TngAzLcIs18@jetpack:0.7.5 BuildID: 20120310193444 CrashTime: 1335509696 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1335270972 Notes: OpenGL: DRI R300 Project -- Mesa DRI R300 (RS400 5A62) 20090101 x86/MMX/SSE2 NO-TCL DRI2 -- 1.5 Mesa 7.9-devel -- texture_from_pixmap ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 325 StartupTime: 1335509380 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 11.0 This report also contains technical information about the state of the application when it crashed. It doesn't crash every time I start it just most of the time, sometimes it will run fine until it crashes then I start it up and it crashes repeatedly, then it will stay normal and run fine after a few restarts and then start again..

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• Python: Future as a major programming language?

  - by chrisw

  After reading some Python material and seeing some Python code a few years back I decided to give it a whirl. I decided to start with Python to solve the problems on Project Euler and was throughly impressed with the language. Since then I've went on to learn Django, and now use it primarily for my web applications. I would love to have a career programming in this language, however I fear the future of the language is currently in a state of uncertainness. With Google and other major companies embracing it there may be some hope, what are your thoughts on Python, do you see many job opportunities out there?

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• Is data integrity possible without normalization?

  - by shuniar

  I am working on an application that requires the storage of location information such as city, state, zip code, latitude, and longitude. I would like to ensure: Location data is accurate Detroit, CA Detroit IS NOT in California Detroit, MI Detroit IS in Michigan Cities and states are spelled correctly California not Calefornia Detroit not Detriot Cities and states are named consistently Valid: CA Detroit Invalid: Cali california DET d-town The D Also, since city/zip data is not guaranteed to be static, updating this data in a normalized fashion could be difficult, whereas it could be implemented as a de facto location if it is denormalized. A couple thoughts that come to mind: A collection of reference tables that store a list of all states and the most common cities and zip codes that can grow over time. It would search the database for an exact or similar match and recommend corrections. Use some sort of service to validate the location data before it is stored in the database. Is it possible to fulfill these requirements without normalization, and if so, should I denormalize this data?

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• User-Defined Customer Events & their impact (FA Type Profile)

  - by Rajesh Sharma

  CC&B automatically creates field activities when a specific Customer Event takes place. This depends on the way you have setup your Field Activity Type Profiles, the templates within, and associated SP Condition(s) on the template. CC&B uses the service point type, its state and referenced customer event to determine which field activity type to generate.   Customer events available in the base product include: Cut for Non-payment (CNP) Disconnect Warning (DIWA) Reconnect for Payment (REPY) Reread (RERD) Stop Service (STOP) Start Service (STRT) Start/Stop (STSP)   Note the Field values/codes defined for each event.   CC&B comes with a flexibility to define new set of customer events. These can be defined in the Look Up - CUST_EVT_FLG. Values from the Look Up are used on the Field Activity Type Profile Template page.     So what's the use of having user-defined Customer Events? And how will the system detect such events in order to create field activity(s)?   Well, system can only detect such events when you reference a user-defined customer event on a Severance Event Type for an event type Create Field Activities.     This way you can create additional field activities of a specific field activity type for user-defined customer events.   One of our customers adopted this feature and created a user-defined customer event CNPW - Cut for Non-payment for Water Services. This event was then linked on a Field Activity Type Profile and referenced on a Severance Event - CUT FOR NON PAY-W. The associated Severance Process was configured to trigger a reconnection process if it was cancelled (done by defining a Post Cancel Algorithm). Whenever this Severance Event was executed, a specific type of Field Activity was generated for disconnection purposes. The Field Activity type was determined by the system from the Field Activity Type Profile referenced for the SP Type, SP's state and the referenced user-defined customer event. All was working well until the time when they realized that in spite of the Severance Process getting cancelled (when a payment was made); the Post Cancel Algorithm was not executed to start a Reconnection Severance Process for the purpose of generating a reconnection field activity and reconnecting the service.   Basically, the Post Cancel algorithm (if specified on a Severance Process Template) is triggered when a Severance Process gets cancelled because a credit transaction has affected/relieved a Service Agreement's debt.   So what exactly was happening? Now we come to actual question as to what is the impact in having a user-defined customer event.   System defined/base customer events are hard-coded across the entire system. There is an impact even if you remove any customer event entry from the Look Up. User-defined customer events are not recognized by the system anywhere else except in the severance process, as described above.   There are few programs which have routines to first validate the completion of disconnection field activities, which were raised as a result of customer event CNP - Cut for Non-payment in order to perform other associated actions. One such program is the Post Cancel Algorithm, referenced on a Severance Process Template, generally used to reconnect services which were disconnected from other Severance Event, specifically CNP - Cut for Non-Payment. Post cancel algorithm provided by the product - SEV POST CAN does the following (below is the algorithm's description):   This algorithm is called after a severance process has been cancelled (typically because the debt was paid and the SA is no longer eligible to be on the severance process). It checks to see if the process has a completed 'disconnect' event and, if so, starts a reconnect process using the Reconnect Severance Process Template defined in the parameter.    Notice the underlined text. This algorithm implicitly checks for Field Activities having completed status, which were generated from Severance Events as a result of CNP - Cut for Non-payment customer event.   Now if we look back to the customer's issue, we can relate that the Post Cancel algorithm was triggered, but was not able to find any 'Completed' CNP - Cut for Non-payment related field activity. And hence was not able to start a reconnection severance process. This was because a field activity was generated and completed for a customer event CNPW - Cut for Non-payment of Water Services instead.   To conclude, if you introduce new customer events that extend or simulate base customer events, the ones that are included in the base product, ensure that there is no other impact either direct or indirect to other business functions that the application has to offer.  

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