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• What requirements does an IT department work space need?

  - by Rob

  Hello all, i need to provide a list of workspace requirements to the IT director for my network operations team. So far I got Secure workspace - so nothing gets stolen and people cant come up to us asking for support (they need a ticket from the helpdesk) Quite area - so that we can work and not be disturbed by the loud project managers who play soccer in the office sometimes. A large table or desk where we can setup and or config systems and servers if needed. What else do we need? Thanks in advance.

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• VPN Connected, How to browse files? Windows Vista

  - by Wbdvlpr

  I am trying to establish a VPN connection to a server in my office from my laptop at home. I tried some of the steps as mentioned here: Connect to a network Connect to a workplace Use my Internet Connection (VPN) Then type server IP address and then my username & password. After creating a VPN connection, I can see I am connected to it. Now I want to browse files on the server. But I have no clue where I should look for them. I was thinking more of a simple step, like, Windows Run > Type ip address > \\124.345.678.900, then a prompt asking username and password, and finally a window opens to view the files. I tried to google it, but still unable to view files. Please help. Update: I didn't mention that when I try to connect to server via \\124.345.678.900 I get 0x80070043 error message.

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• How to properly use windows xp mode

  - by user23950

  I just want to know how could I access the applications installed on xp mode in windows 7. I just installed the application in the default location in xp mode which is c:\program files Do I have to install it on the drive where windows 7 is installed so that I could access it quickly? Because I still have to wait for about 2-4 minutes just to open up a word document(ms office installed in xp mode) that is saved in my desktop in my physical machine. Please help. Details: 2Gb of Ram Pentium Dual Core processor 250GB of HDD

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• How reduce size of PPT 2010 Notes Pages PDFs?

  - by KnowItAllWannabe

  I have a PPT presentation of about 400 slides that I periodically update and publish as PDF. The view I publish is the Notes Pages. This worked fine for several years, during which time I was using PPT 2002. I recently upgraded to PPT 2010, and now I find that the PDFs I create are about 25 times bigger than they used to be, and the text in the slides part of the Notes Pages is no longer selectable in Acrobat. According to Why does Powerpoint 2010 print notes pages to PDF as raster images? , the problem is that PPT 2010 is rendering the slides' content as images, which is not what earlier versions of PPT did. The solution offered in that discussion involves Office Automation and VBA, neither of which I know anything about, and it's not clear whether that approach solves the problem of the text in the slides not being selectable in the PDF. Isn't there a simple way to get PPT 2010 to print Notes Pages to PDF the way it did in PPT 2002?

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• Transfer nearly an entire file system to a fresh install as smoothly as possible

  - by Xander

  I've got a friend who needs his computer working in just a few hours. His files are safe, however, he managed to corrupt his main install of Windows 7. My plan is to go in with a Linux disk, copy his C:\ do a backup drive I've got and then reinstall. Restoring many of his files will be pretty simple (such as documents and such), however, things such as applications won't transfer as easily. Is there any easy way to transfer applications such as MS Office (which he needs in the morning) or other commercial software packages without having to go through the hassle of locating the keys and reinstalling them completely? I don't think just moving them over will work just because of the fact that I'm sure much of that is stored in the registry (validation stuff and such). Anyways, quick responses would be super nice! Also, additional help would be great!

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• mystery Internet traffic to port 445

  - by Ben Collver

  Recently, I noticed traffic from the office network to TCP port 445 on the Internet [a]. Below are the Linux firewall log entries to Facebook's network [b] and Google's network [c]. I would like to identify the source of this traffic. My first guess is that Facebook and Google might be using multiple TCP ports for SSL load balancing. However, I could not confirm this based on the web proxy logs. What else might it be? [a] http://support.microsoft.com/kb/204279 [b] Sep 4 08:30:03 firewall01 kernel: IN=eth0 OUT=eth2 SRC=10.0.0.131 DST=69.171.237.34 LEN=52 TOS=0x00 PREC=0x00 TTL=127 ID=14287 DF PROTO=TCP SPT=51711 DPT=445 WINDOW=8192 RES=0x00 SYN URGP=0 [c] Aug 28 06:02:41 firewall01 kernel: IN=eth0 OUT=eth2 SRC=10.0.0.115 DST=173.194.33.47 LEN=52 TOS=0x00 PREC=0x00 TTL=127 ID=4558 DF PROTO=TCP SPT=49294 DPT=445 WINDOW=8192 RES=0x00 SYN URGP=0

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• How to check for bottlenecks in Windows Server 2008 R2

  - by Phil Koury

  I recently switched out a 10 year old server for a brand new server in a small office and upgraded from Windows Server 2000 to Windows Server 2008 R2. After the switch was complete and some configurations were changed around we are running into what appear to be some bottlenecks in the network speed. Accessing programs on the server is slower (resulting in long loading times, slower report generation, etc.) than it was on the old server hardware. I am wondering what options or tools I have, if there are any at all, to find out exactly where these hang ups might be coming from.

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• Driver problems with rerunning WIM capture

  - by Tim Brigham

  How do I handle driver problems associated with creating a new WIM file using a previously created image as a base? I am using a custom MDT image which installs Windows 7, Office 2010, etc which was created from a previously deployed base image of Windows 7 + SP 1 + updates. When the driver injection is enabled I receive a group of messages (collected from different logs, screens, etc). If I turn the preinstall driver injection off things work as expected. If I leave it on I receive the following messages. windows cannot install required files 0x80004005 8004004 non zero return code ltiapply rc=31 Unhandled error returned by LTIApply: a device attached to the system is not functioning. (-2147024865 0x8007001F)

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• iis 7.0 output caching

  - by george9170

  My company is serving up deep-zoom maps. We have 100'000s jpg images being served up and was wondering if output caching would be the way to go. Our problem is latency on serving the images. I was wondering if i output caching would indeed improve latency and a general explanation about output caching. I have visisted http://blogs.iis.net/bills/archive/2007/05/02/iis7-output-caching-for-dynamic-content-dramatically-speed-up-your-asp-and-php-applications.aspx and was wondering if there are any other good sites to look at. thank you very much.

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• Compaq nc4200 screen cutting out and keyboard lagging after dropping - could I repair this?

  - by Holly Gray

  I have a HP Compaq nc4200 laptop. I got it from a family member who no longer needed it, who got it from a sale of old office equipment, so it's at the very least third-hand, and somewhat battered. Today, I dropped it. It seemed unharmed at first, but the screen cuts out every few minutes (sometimes seconds), then fades back. Keyboard input also occasionally starts lagging, as does the mouse. It might be a coincidence, but, oddly, it seems as if, when the screen cuts out, it comes back sooner if I use the trackpad. Is this something that I could fix? What might be causing it?

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• Generating documents with templating from a form

  - by Anna

  Hello, I would like to create a document generator with templating. The workflow should be as following: The user input data to a static form (simple text input). The user chooses a graphically designed template. A document with the chosen template containing the user data is generated. The initial templates repository is prepared in advance, but it should be easy to add new templates to the process. I have the full MS Office suite and the preferred file format is an MS .doc. I can do a little VB scripting if needed, but I prefer not to. Any advice would be greatly appreciated. Thank you, Anna

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• Recommendation for PCI SATA addon card?

  - by edmicman

  I have a couple of dead PCs from my wife's office that have working SATA HDDs. Sorry, I don't know if they're SATA I or II, just that they're SATA. Unfortunately, all my spare hardware at home is pretty old; all I have is IDE support. I was thinking I could get a PCI addon card on the cheap that would support SATA and put together a budget server of sorts to play with and be able to use those drives. So I've got a couple questions: After some searching it looks like I can get an addon card for ~20 bucks, but it looks like they're all SATA I? Would that matter? It looks like going to SATAII bumps the price up to $40-$60 or so. Are there any recommendations on a card to get?

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• Online meetings: any recommendations?

  - by T Pops

  There's a few times at work when I have to host a meeting and physical presence is impossible. For these situations I've been using Acrobat ConnectNow. Specifically because it's free. Are there any other recommendations out there? Free or not. What are the pros and cons? I'll start a compiled list of apps from the answers here right now. Anyone with Wiki editing privileges is welcome to edit this: Paid GoTo Meeting Webex TeamViewer (free for non-commercial) Groove (bundled with MS Office) Free Yugma Yuuguu SharedView TinyChat Other Options CoPilot

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• Windows 7 systeminfo reporting incorrect System Boot Time?

  - by rdingwall

  I work 9-5 and switch my PC off when I leave the office each day. When doing timesheets I need to know what time I got to work, so I usually use cmd systeminfo for finding the System Boot Time. Since upgrading to Windows 7 however, it's started reporting bizarre numbers between 11pm-2am instead of 8-9am. Today it says it booted at 11:34pm last night! I checked the event log and there is no entries between when I shutdown at 5:30pm yesterday and booted around 8am this morning. Has anyone else encountered this?

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• How Can I assign an IP address to my virtual Windows Server, so that I can start using it almost as a VPS?

  - by Nelson Symonds

  We are a small office set up with two PC's out of which one of my PCs runs 24hrs. Its almost equivalent to a small server, but right now we're in need of a server which is why I am planning to keep my machine as well as a server into a single PC. I've used VMware Workstation to create a powerful Windows Server 2008 within my PC and I want to attach it to my Network Switch through the same PC where I am hosting it. I want to use it almost like a physical server with an IP address and everything so that I can connect from one Pc to the Server directly or my applications can connect to Server straight with the IP address. How should I do this? Step by step instructions would be appreciated. Thanks in Advance, Best regards Nelson

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• RemoteApp: Logging in as user x disconnects user y

  - by onik

  I'm having a pretty bizarre problem with a Terminal Services server used for RemoteApp. In our network the server works as it should, but at a client's office if two users log in simultaneously, the first one gets disconnected as the other one connects. The users belong to the same group but have individual users. The similar configuration works fine for all other clients. About the server, it's Windows 2008 R2 x64, no AD, SSL encrypted connections. Event viewer shows no useful information. Any hints where to start debugging? Do you need more info about the setup?

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• Printer Problems: Snow Leopard with Epson CX 4200 - worked and then didn't?

  - by user33521

  We got a new laptop in the office with Snow Leopard. We installed the new driver for the Epson CX 4200 printer we have and it seemed to be working okay. However, after an Apple update, the printer stopped working. A few days later we saw an update for the Epson driver and so we downloaded and installed that. However, the printer still isn't working. We plugged and unplugged the printer power cable and usb cable, and also tried replacing the ink (because the colour ink light was blinking)...however the printer still isn't working?

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• IBM PS/2 Keyboard with OS X 10.6 and PS2->USB Converter

  - by public static void

  Just got a new Mac Pro at work and as I can't stand the ZX Spectrum-esque 'dead flies' feel of the new Apple keyboards, I brought my trusty IBM SpaceSaver II to the office (with a USB/PS2 adapter) All seems generally to work ok - even the Trackpoint 'nipple' but periodically the modifier keys, notably the Ctrl and Windows keys seem to go into 'sticky' mode so that typing an 'S' brings up the save dialog, 'O' = open dialog etc. etc. Its generally fixed by switching windows and then returning back to the offending one, but this is really beginning to cheese me off. Can anyone suggest a fix?

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• IE and Chrome won't browse the internet on dial up but firefox will. How could I fix it?

  - by Kelbizzle

  First let me say I've done plenty of troubleshooting and will try to explain as clearly and as much as I can. Please bear with me. I have a client's computer who uses dial-up and Windows XP. The problem is when I connect to the dial up ISP. IE or Chrome will not browse the internet. It says page cannot be displayed. but if I use firefox on the dialup connection it works. Sounds simple enough there has got to be something wrong with the proxy settings or something...well, that's what I thought here is the weird part. When connected to the LAN in my office IE, Chrome, and FF all work. I upgraded to ie8 and the issue still happens. How would you go about troubleshooting this issue? What should I do next?

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• DFS-R + VSS - Run VSS at all locations or one?

  - by pbarranis

  I have 4 servers, one at each office location, each sharing read/write copies of 1.5TB of data. Changes are replicated 24/7 between all 4 servers via DFS-R. All servers run Windows 2008 R2. I'm interested in implementing VSS (Volume Shadow Services) on this data. I've read that DFS-R and VSS play nicely together, but I'm left with one unanswered question: turn on VSS at all locations or just one (the headquarters). Can I run VSS at all 4 locations safely, or is it wiser to run it at just 1 location? Thanks!

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• Google products are excessively slow

  - by Sixfoot Studio

  Hi, We're running Windows 2000 for our office server. For years now we have had the problem where everthing Google takes an excessively long time to do anything. Gmail hangs, Analytics takes forever, Google docs times out. I have been back and forth with our ISP on this matter and they are convinced it has something to do with our server. This does not happen when I am at home so the problem either lays with our server or with the ISP. Here is a screencast to show you what I mean. http://www.screencast.com/users/jamesvanderhoven/folders/Jing/media/f7ffce9a-0250-4112-b79d-7dc58c2c8b0a Has anyone else experienced this kind of problem and is there a way to resolve this please? Many thanks!

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• How to perform diagnostics (stress test) on HP Smartarray Controller

  - by pepoluan

  At my office, we have a server that we suspect its RAID controller (HP Smartarray) is failing. A cold boot, however, does not indicate anything. Can anyone recommend me a method to stress-test the controller? Symptoms that makes me suspect a failing controller: Disk access getting slower, queue getting longer Running dmesg on the XenServer console I see many messages similar to this one: end_request: I/O error, dev tda, sector 253655584 (the sector number is never the same) When we move the VM to another physical host, we no longer see the above message Running idle (without any running VM), the dmesg no longer emit the above message A search on Google indicated that the above message is most commonly associated with a failing SmartArray controller. How can I be sure that the SmartArray controller is failing?

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• Apache availability with the two front-ends on diferent locations. Is it possible?

  - by marc.riera

  Hello, I have to locations (office and service providers). One DNS(bind) serving our domain as authoritative, and a service provider webserver with our corporate web on a private server. So.. Now we are planing to upgrade our server on the ISP to a new one, and I would like to use this situation to improve our service. Is it possible to mount a high availability apache/mysql/php within to different locations? I will install a bind slave on the same new server, so I hope it will make things easier, but I need some hints and tips on how to ride it. THanks.

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• Tunneling HTTP traffic from a particular host/port

  - by knoopx

  Hello, I'm trying to figure out how to access from my development machine (Devel) to a third party web service (www.domain.com) which I am not allowed to directly contact using my office IP address. Here's a basic diagram (i'm not allowed to post images...): http://yuml.me/diagram/scruffy/class/%5BDevel%5D-%5BA%5D,%20%5BA%5D-%5BB%5D,%20%5BB%5D-%5Bwww.domain.com%5D The only machine allowed to access that service is B (production server) but I do neither can directly access it from my development machine (Devel). So in order to access the web service I have to ssh into A, and then from A to B to access www.domain.com Is there any way of tunneling traffic from B to A and then back to my development machine so I can directly access www.domain.com without having to ssh into every box? Devel: My development machine. A, B: Linux servers. I own root access on both. B: Production server www.domain.com: Third party HTTP API production server uses.

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• How to cache streaming video and silverlight with squid windows reverse proxy

  - by V. Romanov

  We have an intranet web server running a silverlight application (ACTUS media monitor if anyone cares to know). The server is used to record video and stream it to clients through a CDN solution. We want to put a reverse proxy in between the server and CDN provider in order to remove the office network bottleneck that's currently strangling us. I've set up SQUID for windows on a separate machine outside the network using squid BasicAccelerator configuration setting. It seems to work as far as the reverse proxy is concerned, requests are forwarded and the application is working but it doesn't seem to cache anything (no space is used on the drive where squid is installed). I found to explicit setting to turn caching on in squid, so i assume it's on by default. Perhaps I need some other trick to make the video and/or silverlight cacheable? Any help will be appreciated. Any info you need to help me will be provided at once. Thanks in advance!

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