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  • Google adwords API - credit card safety question

    - by anon
    Hi, Google is asking me to fax credit card xerox in order to activate adwords API in MCC. This really sucks imo... they could have had prepaid option. In any case, my questions: 1) Are there alternatives to this - is there a 3rd party provider who will give me this service without me sending them the credit card info? 2) How secure is it to send my credit card fax via some online fax service? 3) Do you think they will reject the application if I hide my CVV number in the fax? Any other thoughts appreciated :) thanks

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  • Is Email list "cleaning" a legitimate practice?

    - by user6964
    A client has provided us with an excel spreadsheet of around 10,000 email addresses, names and addresses. They were taken from a CRM used previously. I've been asked to "clean" up this database - such as check for invalid addresses - (email format, existing mailboxes etc). I've done a bit of Googling and came up with a few "Email List Cleaning Services". Here is one such company. Now my question is - does anyone have any experience with this kind of service, and is it a legitimate service? Alternatively, what are my options for "cleaning" this list? I ask as MailChimp, our preferred email marketing tool, will terminate account access if a certain percentage of emails bounce, (and I imagine similar e-shot services operate on the same basis), to comply with anti-spam regulations etc. This is a legitimate cause, although it may sound quite the contrary.

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  • Token based Authentication for WCF HTTP/REST Services: Authentication

    - by Your DisplayName here!
    This post shows some of the implementation techniques for adding token and claims based security to HTTP/REST services written with WCF. For the theoretical background, see my previous post. Disclaimer The framework I am using/building here is not the only possible approach to tackle the problem. Based on customer feedback and requirements the code has gone through several iterations to a point where we think it is ready to handle most of the situations. Goals and requirements The framework should be able to handle typical scenarios like username/password based authentication, as well as token based authentication The framework should allow adding new supported token types Should work with WCF web programming model either self-host or IIS hosted Service code can rely on an IClaimsPrincipal on Thread.CurrentPrincipal that describes the client using claims-based identity Implementation overview In WCF the main extensibility point for this kind of security work is the ServiceAuthorizationManager. It gets invoked early enough in the pipeline, has access to the HTTP protocol details of the incoming request and can set Thread.CurrentPrincipal. The job of the SAM is simple: Check the Authorization header of the incoming HTTP request Check if a “registered” token (more on that later) is present If yes, validate the token using a security token handler, create the claims principal (including claims transformation) and set Thread.CurrentPrincipal If no, set an anonymous principal on Thread.CurrentPrincipal. By default, anonymous principals are denied access – so the request ends here with a 401 (more on that later). To wire up the custom authorization manager you need a custom service host – which in turn needs a custom service host factory. The full object model looks like this: Token handling A nice piece of existing WIF infrastructure are security token handlers. Their job is to serialize a received security token into a CLR representation, validate the token and turn the token into claims. The way this works with WS-Security based services is that WIF passes the name/namespace of the incoming token to WIF’s security token handler collection. This in turn finds out which token handler can deal with the token and returns the right instances. For HTTP based services we can do something very similar. The scheme on the Authorization header gives the service a hint how to deal with an incoming token. So the only missing link is a way to associate a token handler (or multiple token handlers) with a scheme and we are (almost) done. WIF already includes token handler for a variety of tokens like username/password or SAML 1.1/2.0. The accompanying sample has a implementation for a Simple Web Token (SWT) token handler, and as soon as JSON Web Token are ready, simply adding a corresponding token handler will add support for this token type, too. All supported schemes/token types are organized in a WebSecurityTokenHandlerCollectionManager and passed into the host factory/host/authorization manager. Adding support for basic authentication against a membership provider would e.g. look like this (in global.asax): var manager = new WebSecurityTokenHandlerCollectionManager(); manager.AddBasicAuthenticationHandler((username, password) => Membership.ValidateUser(username, password));   Adding support for Simple Web Tokens with a scheme of Bearer (the current OAuth2 scheme) requires passing in a issuer, audience and signature verification key: manager.AddSimpleWebTokenHandler(     "Bearer",     "http://identityserver.thinktecture.com/trust/initial",     "https://roadie/webservicesecurity/rest/",     "WFD7i8XRHsrUPEdwSisdHoHy08W3lM16Bk6SCT8ht6A="); In some situations, SAML token may be used as well. The following configures SAML support for a token coming from ADFS2: var registry = new ConfigurationBasedIssuerNameRegistry(); registry.AddTrustedIssuer( "d1 c5 b1 25 97 d0 36 94 65 1c e2 64 fe 48 06 01 35 f7 bd db", "ADFS"); var adfsConfig = new SecurityTokenHandlerConfiguration(); adfsConfig.AudienceRestriction.AllowedAudienceUris.Add( new Uri("https://roadie/webservicesecurity/rest/")); adfsConfig.IssuerNameRegistry = registry; adfsConfig.CertificateValidator = X509CertificateValidator.None; // token decryption (read from config) adfsConfig.ServiceTokenResolver = IdentityModelConfiguration.ServiceConfiguration.CreateAggregateTokenResolver();             manager.AddSaml11SecurityTokenHandler("SAML", adfsConfig);   Transformation The custom authorization manager will also try to invoke a configured claims authentication manager. This means that the standard WIF claims transformation logic can be used here as well. And even better, can be also shared with e.g. a “surrounding” web application. Error handling A WCF error handler takes care of turning “access denied” faults into 401 status codes and a message inspector adds the registered authentication schemes to the outgoing WWW-Authenticate header when a 401 occurs. The next post will conclude with authorization as well as the source code download.   (Wanna learn more about federation, WIF, claims, tokens etc.? Click here.)

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  • SharePoint 2010 Hosting - ASPHostPortal :: Installing SSRS 2008 R2 on SharePoint 2010

    - by mbridge
    What do you need first? Please download SQL Server® 2008 R2 November CTP Reporting Services Add-in for Microsoft SharePoint® Technologies 2010 and please follow this steps: 1. Install a SharePoint technology instance. (Already did this when installing PowerPivot with SharePoint) 2. Install SQL Server 2008 R2 November CTP Reporting Services and specify that the report server use SharePoint Integrated mode 3. Configure Reporting Services 4. Download the Reporting Services Add-in by clicking the rsSharePoint.msi link later on this page. To start the installation immediately, click Run After installing Reporting services and the add-in your reporting server is ready to be integrated with SharePoint, in SharePoint 2010 we have some new admin screens. To integrate go to central admin, general application settings: When you successfully installed the add-in a reporting services icon will be there. Click Reporting Services Integration: Add the report server web service url (To get the URL, open the Reporting Services Configuration tool, connect to the report server, and click Web Service URL. Click the URL to verify it works. Copy the URL and paste it into Report Server Web Service URL.), select your authentication mode (windows authentication is prefered). Add a username and password of your admin account. Click ok to configure and start the integration. After the installation you can set the reporting services default. What is changed in SP2010 is that there isn’t a report library available. You have to add content types to a default library. So go to a site collection, site actions, View all site content. Create a Asset library: Now we have to make sure we can add reports to the library. To do this we have to add content types: Open the library, click on library tools, library settings, Under Content Types, click Add from existing site content types. In the Select Content Types section, in Select site content types from, click the arrow to select Reporting Services. In the Available Site Content Types list, click Report Builder, Report Data Source and Report and then click Add to move the selected content type to the Content types to add list. Now we are ready to upload reports and execute them from within our webparts: Another interesting post: - Integrating SharePoint 2010 and SQL 2008 R2

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  • Upgrade problem during Ubuntu 11.10

    - by pankaj singh
    During upgrading in last moment, show memory problem but I restart my laptop in hurry than it give that type of message what can i do? *starting automatic crash report generation [fail] PulseAudio configured for pre-user sessions saned disabled :edit/etc/default/saned *stopeing save kernel messages [ok] After than invoking init scripts through /etc/init.d, use the service(8) utility,eg. service S90binfmt-support start Since the scripts you are attempting to invoke has been converted to an Upstart pb, you may also use the start(8)utility, e.g start S90binfmt-support start:Unknown job:S90binfmt-support *Stopping anac(h)ronistic c[ok] *checking battery state.. [ok] * stopping System V runlevel compatibility [ok]

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  • Survey: How do you manage the source code for your personal projects?

    - by Linchi Shea
    This seems to be the survey season. Andy’s post on source controlling T-SQL code triggered a question that I always wanted to ask. Do you version control the source code for your various personal projects (i.e. not projects of your customer or employer)? Do you use a computer at home for your source control repository, or do you use a hosting service such as ProjectLocker ? If you do it yourself at home, what version control software you use? If you use a hosting service, what’s your experience?...(read more)

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  • MOSS 2010 Deploy Farm Solution using STSADM

    - by H(at)Ni
    Today, I've been working on deploying farm solutions to another farm and I was surprised that it can only be done using STSADM.exe. Below are the steps that I've done to get it to work : 1. Use the command addsolution  and give it the path of the wsp file which was something like that : stsadm -o addsolution -filename C:\MySolution.wsp 2. Use the command deploysolution and give the solution name as a parameter like that : stsadm -o deploysolution -name MySolution.wsp -immediate -allowgacdeployment If then you encountered an error saying : The timer job for this operation has been created, but it will fail because the administrative service for this server is not enabled. If the timer job is sched uled to run at a later time, you can run the jobs all at once using stsadm.exe - o execadmsvcjobs. To avoid this problem in the future, enable the Microsoft Shar ePoint Foundation administrative service, or run your operation through the STSA DM.exe command line utility. then use the following command to enforce the execution of your deployment: Start-SPAdminJob And that's it, you'll have it working as expected :)

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  • Google relaxé par la CJUE dans l'affaire l'opposant à Louis Vuitton, la notion de non-responsabilité

    Google relaxé par la CJUE dans l'affaire l'opposant à Louis Vuitton, la notion de non-responsabilité de l'hébergeur fait débat La Cour de Justice de l'Union européenne vient de rendre son verdict dans l'affaire opposant Google à Louis Vuitton (malletier de luxe, filiale du très puissant groupe LVMI). Dans ce dossier particulièrement compliqué, la législation européenne en vigueur a du être examinée sous toutes les coutures afin de pouvoir statuer. Deux points ont demandé la plus grande attention : d'abord « l'emploi de mots clés correspondant à des marques d'autrui dans le cadre d'un service de référencement sur internet », puis « la responsabilité du prestataire du service de référencement ». En rép...

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  • Here we go again - quest for web hosted forum via javascript

    - by jim
    Hello all, disclaimer If this is the wrong location for this question, then please advise me accordingly. backgound I've been using Disqus and intense debate as a 'comments' service for a variety of my sites to great effect and love the fact that i get alot of the facebook/twitter integration 'for free', as well as the SEO benefits. request To this end, does anyone out there know of similar services that can be used to pull entire forums/threaded discussions into the app in a similar fashion (i.e. via ajax webservices). google has been at a loss to turn anything up on this front and i'm therefore wondeing if it's unlikely that such a 'service' exists. respect hope this stikes a chord out there... btw - altho using this in asp.net mvc, I'm aware that this technology could be used on any platform capable of consuming javascript via ajax, thus the wide spread of 'tags'.

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  • Best Practices and Etiquette for Setting up Email Notifications

    - by George Stocker
    If you were going to set up a Email Alerts for the customers of your website to subscribe to, what rules of etiquette ought to be followed? I can think of a few off the top of my head: Users can Opt-Out Text Only (Or tasteful Remote Images) Not sent out more than once a week Clients have fine-grained control over what they receive emails about (Only receive what they are interested in) What other points should I consider? From a programming standpoint, what is the best method for setting up and running email notifications? Should I use an ASP.NET Service? A Windows Service? What are the pitfalls to either? How should I log emails that are sent? I don't care if they're received, but I do need to be able to prove that I did or did not send an email.

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  • The final Cumulative Update for SQL Server 2008 SP3

    - by AaronBertrand
    Microsoft has released the final Cumulative Update (#17) for SQL Server 2008 Service Pack 3. Build # 10.00.5861 KB Article: KB #2958696 9 public fixes Relevant for builds 10.00.5500 -> 10.00.5860 NOT for SQL Server 2008 R2 (10.50.xxxx) Once more, this is the last cumulative update for SQL Server 2008. Both 2008 and 2008 R2 exit mainstream support in July of this year. That's two months away. If you want a final service pack for either or both of these major versions, and want your voice heard,...(read more)

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  • Manage SQL Server Connectivity through Windows Azure Virtual Machines Remote PowerShell

    - by SQLOS Team
    Manage SQL Server Connectivity through Windows Azure Virtual Machines Remote PowerShell Blog This blog post comes from Khalid Mouss, Senior Program Manager in Microsoft SQL Server. Overview The goal of this blog is to demonstrate how we can automate through PowerShell connecting multiple SQL Server deployments in Windows Azure Virtual Machines. We would configure TCP port that we would open (and close) though Windows firewall from a remote PowerShell session to the Virtual Machine (VM). This will demonstrate how to take the advantage of the remote PowerShell support in Windows Azure Virtual Machines to automate the steps required to connect SQL Server in the same cloud service and in different cloud services.  Scenario 1: VMs connected through the same Cloud Service 2 Virtual machines configured in the same cloud service. Both VMs running different SQL Server instances on them. Both VMs configured with remote PowerShell turned on to be able to run PS and other commands directly into them remotely in order to re-configure them to allow incoming SQL connections from a remote VM or on premise machine(s). Note: RDP (Remote Desktop Protocol) is kept configured in both VMs by default to be able to remote connect to them and check the connections to SQL instances for demo purposes only; but not actually required. Step 1 – Provision VMs and Configure Ports   Provision VM1; named DemoVM1 as follows (see examples screenshots below if using the portal):   Provision VM2 (DemoVM2) with PowerShell Remoting enabled and connected to DemoVM1 above (see examples screenshots below if using the portal): After provisioning of the 2 VMs above, here is the default port configurations for example: Step2 – Verify / Confirm the TCP port used by the database Engine By the default, the port will be configured to be 1433 – this can be changed to a different port number if desired.   1. RDP to each of the VMs created below – this will also ensure the VMs complete SysPrep(ing) and complete configuration 2. Go to SQL Server Configuration Manager -> SQL Server Network Configuration -> Protocols for <SQL instance> -> TCP/IP - > IP Addresses   3. Confirm the port number used by SQL Server Engine; in this case 1433 4. Update from Windows Authentication to Mixed mode   5.       Restart SQL Server service for the change to take effect 6.       Repeat steps 3., 4., and 5. For the second VM: DemoVM2 Step 3 – Remote Powershell to DemoVM1 Enter-PSSession -ComputerName condemo.cloudapp.net -Port 61503 -Credential <username> -UseSSL -SessionOption (New-PSSessionOption -SkipCACheck -SkipCNCheck) Your will then be prompted to enter the password. Step 4 – Open 1433 port in the Windows firewall netsh advfirewall firewall add rule name="DemoVM1Port" dir=in localport=1433 protocol=TCP action=allow Output: netsh advfirewall firewall show rule name=DemoVM1Port Rule Name:                            DemoVM1Port ---------------------------------------------------------------------- Enabled:                              Yes Direction:                            In Profiles:                             Domain,Private,Public Grouping:                             LocalIP:                              Any RemoteIP:                             Any Protocol:                             TCP LocalPort:                            1433 RemotePort:                           Any Edge traversal:                       No Action:                               Allow Ok. Step 5 – Now connect from DemoVM2 to DB instance in DemoVM1 Step 6 – Close port 1433 in the Windows firewall netsh advfirewall firewall delete rule name=DemoVM1Port Output: Deleted 1 rule(s). Ok. netsh advfirewall firewall show  rule name=DemoVM1Port No rules match the specified criteria.   Step 7 – Try to connect from DemoVM2 to DB Instance in DemoVM1  Because port 1433 has been closed (in step 6) in the Windows Firewall in VM1 machine, we can longer connect from VM3 remotely to VM1. Scenario 2: VMs provisioned in different Cloud Services 2 Virtual machines configured in different cloud services. Both VMs running different SQL Server instances on them. Both VMs configured with remote PowerShell turned on to be able to run PS and other commands directly into them remotely in order to re-configure them to allow incoming SQL connections from a remote VM or on on-premise machine(s). Note: RDP (Remote Desktop Protocol) is kept configured in both VMs by default to be able to remote connect to them and check the connections to SQL instances for demo purposes only; but not actually needed. Step 1 – Provision new VM3 Provision VM3; named DemoVM3 as follows (see examples screenshots below if using the portal): After provisioning is complete, here is the default port configurations: Step 2 – Add public port to VM1 connect to from VM3’s DB instance Since VM3 and VM1 are not connected in the same cloud service, we will need to specify the full DNS address while connecting between the machines which includes the public port. We shall add a public port 57000 in this case that is linked to private port 1433 which will be used later to connect to the DB instance. Step 3 – Remote Powershell to DemoVM1 Enter-PSSession -ComputerName condemo.cloudapp.net -Port 61503 -Credential <UserName> -UseSSL -SessionOption (New-PSSessionOption -SkipCACheck -SkipCNCheck) You will then be prompted to enter the password.   Step 4 – Open 1433 port in the Windows firewall netsh advfirewall firewall add rule name="DemoVM1Port" dir=in localport=1433 protocol=TCP action=allow Output: Ok. netsh advfirewall firewall show rule name=DemoVM1Port Rule Name:                            DemoVM1Port ---------------------------------------------------------------------- Enabled:                              Yes Direction:                            In Profiles:                             Domain,Private,Public Grouping:                             LocalIP:                              Any RemoteIP:                             Any Protocol:                             TCP LocalPort:                            1433 RemotePort:                           Any Edge traversal:                       No Action:                               Allow Ok.   Step 5 – Now connect from DemoVM3 to DB instance in DemoVM1 RDP into VM3, launch SSM and Connect to VM1’s DB instance as follows. You must specify the full server name using the DNS address and public port number configured above. Step 6 – Close port 1433 in the Windows firewall netsh advfirewall firewall delete rule name=DemoVM1Port   Output: Deleted 1 rule(s). Ok. netsh advfirewall firewall show  rule name=DemoVM1Port No rules match the specified criteria.  Step 7 – Try to connect from DemoVM2 to DB Instance in DemoVM1  Because port 1433 has been closed (in step 6) in the Windows Firewall in VM1 machine, we can no longer connect from VM3 remotely to VM1. Conclusion Through the new support for remote PowerShell in Windows Azure Virtual Machines, one can script and automate many Virtual Machine and SQL management tasks. In this blog, we have demonstrated, how to start a remote PowerShell session, re-configure Virtual Machine firewall to allow (or disallow) SQL Server connections. References SQL Server in Windows Azure Virtual Machines   Originally posted at http://blogs.msdn.com/b/sqlosteam/

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  • What is the current state of Ubuntu's transition from init scripts to Upstart?

    - by Adam Eberlin
    What is the current state of Ubuntu's transition from init.d scripts to upstart? I was curious, so I compared the contents of /etc/init.d/ to /etc/init/ on one of our development machines, which is running Ubuntu 12.04 LTS Server. # /etc/init.d/ # /etc/init/ acpid acpid.conf apache2 --------------------------- apparmor --------------------------- apport apport.conf atd atd.conf bind9 --------------------------- bootlogd --------------------------- cgroup-lite cgroup-lite.conf --------------------------- console.conf console-setup console-setup.conf --------------------------- container-detect.conf --------------------------- control-alt-delete.conf cron cron.conf dbus dbus.conf dmesg dmesg.conf dns-clean --------------------------- friendly-recovery --------------------------- --------------------------- failsafe.conf --------------------------- flush-early-job-log.conf --------------------------- friendly-recovery.conf grub-common --------------------------- halt --------------------------- hostname hostname.conf hwclock hwclock.conf hwclock-save hwclock-save.conf irqbalance irqbalance.conf killprocs --------------------------- lxc lxc.conf lxc-net lxc-net.conf module-init-tools module-init-tools.conf --------------------------- mountall.conf --------------------------- mountall-net.conf --------------------------- mountall-reboot.conf --------------------------- mountall-shell.conf --------------------------- mounted-debugfs.conf --------------------------- mounted-dev.conf --------------------------- mounted-proc.conf --------------------------- mounted-run.conf --------------------------- mounted-tmp.conf --------------------------- mounted-var.conf networking networking.conf network-interface network-interface.conf network-interface-container network-interface-container.conf network-interface-security network-interface-security.conf newrelic-sysmond --------------------------- ondemand --------------------------- plymouth plymouth.conf plymouth-log plymouth-log.conf plymouth-splash plymouth-splash.conf plymouth-stop plymouth-stop.conf plymouth-upstart-bridge plymouth-upstart-bridge.conf postgresql --------------------------- pppd-dns --------------------------- procps procps.conf rc rc.conf rc.local --------------------------- rcS rcS.conf --------------------------- rc-sysinit.conf reboot --------------------------- resolvconf resolvconf.conf rsync --------------------------- rsyslog rsyslog.conf screen-cleanup screen-cleanup.conf sendsigs --------------------------- setvtrgb setvtrgb.conf --------------------------- shutdown.conf single --------------------------- skeleton --------------------------- ssh ssh.conf stop-bootlogd --------------------------- stop-bootlogd-single --------------------------- sudo --------------------------- --------------------------- tty1.conf --------------------------- tty2.conf --------------------------- tty3.conf --------------------------- tty4.conf --------------------------- tty5.conf --------------------------- tty6.conf udev udev.conf udev-fallback-graphics udev-fallback-graphics.conf udev-finish udev-finish.conf udevmonitor udevmonitor.conf udevtrigger udevtrigger.conf ufw ufw.conf umountfs --------------------------- umountnfs.sh --------------------------- umountroot --------------------------- --------------------------- upstart-socket-bridge.conf --------------------------- upstart-udev-bridge.conf urandom --------------------------- --------------------------- ureadahead.conf --------------------------- ureadahead-other.conf --------------------------- wait-for-state.conf whoopsie whoopsie.conf To be honest, I'm not entirely sure if I'm interpreting the division of responsibilities properly, as I didn't expect to see any overlap (of what framework handles which services). So I was quite surprised to learn that there was a significant amount of overlap in service references, in addition to being unable to discern which of the two was intended to be the primary service framework. Why does there seem to be a fair amount of redundancy in individual service handling between init.d and upstart? Is something else at play here that I'm missing? What is preventing upstart from completely taking over for init.d? Is there some functionality that certain daemons require which upstart does not yet have, which are preventing some services from converting? Or is it something else entirely?

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  • Nginx will not start

    - by user2426362
    I'm trying to run service nginx restart but I get this error: root@user /etc/nginx/sites-enabled # service nginx restart Restarting nginx: nginx: [emerg] bind() to 0.0.0.0:80 failed (98: Address already in use) nginx: [emerg] bind() to 0.0.0.0:80 failed (98: Address already in use) nginx: [emerg] bind() to 0.0.0.0:80 failed (98: Address already in use) nginx: [emerg] bind() to 0.0.0.0:80 failed (98: Address already in use) nginx: [emerg] bind() to 0.0.0.0:80 failed (98: Address already in use) nginx: [emerg] still could not bind() nginx. How can I fix this problem? I'm also running apache.

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  • How to Convert an MP4 Video into an MP3 Audio File

    - by Erez Zukerman
    MP4 is a widely-used video format; you can grab MP4 files off YouTube, Vimeo, and many other online video websites. But what if you have a video of a song you love, and want to extract just the music? Read on to see two different ways to do just that. Latest Features How-To Geek ETC Have You Ever Wondered How Your Operating System Got Its Name? Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 Dim an Overly Bright Alarm Clock with a Binder Divider Preliminary List of Keyboard Shortcuts for Unity Now Available Bring a Touch of the Wild West to Your Desktop with the Rango Theme for Windows 7 Manage Your Favorite Social Accounts in Chrome and Iron with Seesmic E.T. II – Extinction [Fake Movie Sequel Video] Remastered King’s Quest Games Offer Classic Gaming on Modern Machines

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  • Vorsprung für Partner – auch beim Support

    - by Alliances & Channels Redaktion
    Solider Support ist für Oracle eine Selbstverständlichkeit, das ist nichts Neues. Aber wussten Sie auch, dass Oracle Support für Partner besondere Konditionen und Tools anbietet? Der Weg dorthin ist ganz einfach: Loggen Sie sich in das OPN-Portal ein. Über den Klickpfad „Partner with Oracle“, „Get startet“, „Levels and Benefits“ und „View all benefits“ gelangen Sie zu einer Übersicht, welches Level welche Support Benefits mit sich bringt. Als Partner erhalten Sie eine eigene Oracle Partner SI Nummer, sprich einen Support Identifier, der den Zugriff auf die Wissensdatenbank, technische Unterlagen, den Patch Download Bereich und verschiedene Communities im Support Portal „My Oracle Support“ eröffnet. Zudem haben Sie selbstverständlich die Möglichkeit, Service Request (SR) Pakete zu kaufen. Je nach Partner Level verfügen Sie über eine bestimmte Menge an freien Service Requests. Deren Zahl können Sie mit jeder weiteren Spezialisierung vermehren. Und: Beim Support-Einkauf für den Eigenbedarf erhalten unsere Partner einen Preisnachlass. Ein Blick ins OPN-Portal lohnt sich also auch in Support-Fragen!

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  • Vorsprung für Partner – auch beim Support

    - by Alliances & Channels Redaktion
    Solider Support ist für Oracle eine Selbstverständlichkeit, das ist nichts Neues. Aber wussten Sie auch, dass Oracle Support für Partner besondere Konditionen und Tools anbietet? Der Weg dorthin ist ganz einfach: Loggen Sie sich in das OPN-Portal ein. Über den Klickpfad „Partner with Oracle“, „Get startet“, „Levels and Benefits“ und „View all benefits“ gelangen Sie zu einer Übersicht, welches Level welche Support Benefits mit sich bringt. Als Partner erhalten Sie eine eigene Oracle Partner SI Nummer, sprich einen Support Identifier, der den Zugriff auf die Wissensdatenbank, technische Unterlagen, den Patch Download Bereich und verschiedene Communities im Support Portal „My Oracle Support“ eröffnet. Zudem haben Sie selbstverständlich die Möglichkeit, Service Request (SR) Pakete zu kaufen. Je nach Partner Level verfügen Sie über eine bestimmte Menge an freien Service Requests. Deren Zahl können Sie mit jeder weiteren Spezialisierung vermehren. Und: Beim Support-Einkauf für den Eigenbedarf erhalten unsere Partner einen Preisnachlass. Ein Blick ins OPN-Portal lohnt sich also auch in Support-Fragen!

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  • Another ubuntu one music problem with ID3-Tags ("unknown artist" problem)

    - by Andi
    I started using ubuntu one a few days ago. I put some MP3s into the cloud music folder and I can play them just fine in the music web and andriod applications. The problem is that all files are sorted under "unknown artist" and "unknown album" and the title is either the file name or a part of it (which is from the service "guessing the title" I guess). It seems the problem happened before. I looked in the FAQ, which said this happens with m4a files, but I use mp3 files. The ID3 tags are correct and are tagged with ID3v1 and ID3v2. I read to wait, until the service can catch up with the tagging, so I waited 24 hours, still nothing. Every single file is still listed under unknown artist/unknown album. I'm running out of options here :/

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  • Why All The Hype Around Live Help?

    - by ruth.donohue
    I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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  • What do you think of the following job specification?

    - by m.edmondson
    Just received this out of the blue from a recruiter - a number of things stand out to me: PERSON PROFILE Hard working - with a stay until the job in done mentality Thrive on the pressure of tight weekly development deadlines Good attention to detail to ensure bug free development Ability to test all development work from user's perpective Ability to think like a user as well as a developer Good communication skills to understand new funcationality and bugs Flexibility to contribute outside main responsbilities when needed. BENEFITS Salary dependant on skills Contributary Pension with 4% contribution from employer (after 1 year of service) Private Healthcase (after 1 year of service) 20 days holiday + 3-4 days holiday between Christmas and New year - 1 day extra holiday available each quarter you don't have a day off sick (and an additional day if you are not off sick for the whole year ). Would you want to work here? From what I can see they want a work-a-holic who will crawl out of his death bed in order to not lose holiday entitlement.

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  • Bing Maps intègre les plans des centres commerciaux, pour concurrencer les futurs magasins virtuels en 3D de Google Maps ?

    Bing Maps intègre les plans des centres commerciaux Pour concurrencer les futurs magasins virtuels en 3D des Google Maps ? Les cartes du moteur de recherche de Microsoft ? les Bing Maps ? s'enrichissent d'une nouvelle fonctionnalité. En plus des plans des rues d'une ville, le service propose d'intégrer les plans des magasins, ou plus exactement des centres commerciaux. Avez-vous déjà vécu l'expérience de ne pas savoir où se trouve le magasin dont vous avez besoin et que le plan du centre commercial ne se trouve nulle part ? C'est dans cet esprit que l'équipe de développement du service vient d'intégrer les cartes « mall directory » aux cartes Bing. Ces cartes...

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  • MVC Pattern, ViewModels, Location of conversion.

    - by Pino
    I've been working with ASP.Net MVC for around a year now and have created my applications in the following way. X.Web - MVC Application Contains Controller and Views X.Lib - Contains Data Access, Repositories and Services. This allows us to drop the .Lib into any application that requires it. At the moment we are using Entity Framework, the conversion from EntityO to a more specific model is done in the controller. This set-up means if a service method returns an EntityO and then the Controller will do a conversion before the data is passed to a view. I'm interested to know if I should move the conversion to the Service so that the app doesn't have Entity Objects being passed around.

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  • Scheduling Jobs in SQL Server Express

    As we all know SQL Server 2005 Express is a very powerful free edition of SQL Server 2005. However it does not contain SQL Server Agent service. Because of this scheduling jobs is not possible. So if we want to do this we have to install a free or commercial 3rd party product. This usually isn't allowed due to the security policies of many hosting companies and thus presents a problem. Maybe we want to schedule daily backups, database reindexing, statistics updating, etc. This is why I wanted to have a solution based only on SQL Server 2005 Express and not dependent on the hosting company. And of course there is one based on our old friend the Service Broker.

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  • K2 4.5 Quick Thoughts

    I just finished attending a webcast on K2 4.5 and I thought Id share a few quick thoughts. Power User Story Improved Given it is just a presentation and I havent actually played with it, the story seemed improved and more believable that real world power users would be able to define workflows in SharePoint.  Power users who would be comfortable with Excel functions may be able to do some more worthwhile workflows since there is new support for inline functions and conditions.  The new SilverLight K2 designer seems pretty user friendly, though the dialog windows can really stack up which may get confusing.  I thought the neatest part was that the workflow can be defined just by starting with a SharePoint Lists settings which may be okay for some organizations and simpler workflows that dont need to define the workflow and push it through lots of testing in different environments.  The standalone K2 Studio is back.  In K2 2003 it was required because Visual Studio integration didnt exist.  Its back now for use by power users who need functionality up to the point of code.  Not sure if this Administration/Installation Installation is supposed to be simplified, with unattended install and other details I didnt catch.  Install and configuration has always seemed daunting to me so anything to improve that is good.  Related to that there is a new tool that is meant to help diagnose issues in your installation.  That may include figuring out missing permissions or services that arent running.  Also, now all K2 SharePoint features deployed as solutions. Dynamic SQL Service Broker Create a smart object to go against a table that you created, NOT the SmartBox.  This seems promising and something that maybe should have been there all along. Reference Event Allows you to call functionally that youve referenced, in the sample showing it was calling a web service that was referenced.  It seemed odd because it was really like writing code using dialogs (call constructor, set timeout, call web service method).  Seemed a little odd to me. Help We were reminded that help.k2.com site is newish site that is supposed to be the MSDN of K2 for partners and customers. VS 2010 Support Still no hard date on this, but what we were told is approximately 90 days after VS 2010 is officially released.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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