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  • Sangam 13: Hyderabad, India

    - by mvaughan
    by Teena Singh, Oracle Applications User Experience The AIOUG (All India Oracle User Group) will be hosting Sangam 13 November 8th and 9th in Hyderabad, India. The first Sangam conference was in 2009 and the AppsUX team has been involved with the conference and user group membership since 2011. We are excited to be returning to the conference and meeting Oracle end users there. For the first time at Sangam the AppsUX team will host an Onsite Usability Lab at the conference. If you or one of your team members is attending the conference and interested in attending a pre-scheduled one on one usability session, contact [email protected]. In addition to pre-scheduled sessions in the Onsite Usability Lab, our team will also be hosting Walk In studies.  Whether you have 5 minutes, 15 minutes, or half an hour, you can experience a one on one demo learn more about how user testing is conducted with a UX expert. Additionally, you can learn how you and your company can participate in future design and user research activities. The AppsUX team will also be available at the Oracle booth in the Demo area if you want to ask questions. Finally, you can learn how simplicity, consistency, and emerging trends are driving the applications user experience strategy at Oracle when you attend Thomas Wolfmaier's (Director of SCM User Experience, Oracle) presentation on: Applications User Experiences In the Cloud: Trends and Strategy,  November 8th, 2013. For further information on our team’s involvement in the conference, please refer to the events page on Usable Apps here.

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  • How successful is GPL in reaching its goals?

    - by StasM
    There are, broadly, two types of FOSS licenses when it relates to commercial usage of the code - let's say the GPL-type and the BSD-type. The first is, broadly, restrictive about commercial usage (by usage I also mean modification and redistribution, as well as creating derived works, etc.) of the code under the license, and the second is much more permissive. As I understand, the idea behind GPL-type licenses is to encourage people to abandon the proprietary software model and instead convert to the FOSS code, and the license is the instrument to entice them to do so - i.e. "you can use this nice software, but only if you agree to come to our camp and play by our rules". What I want to ask is - was this strategy successful so far? I.e. are there any major achievements in the form of some big project going from closed to open because of GPL or some software being developed in the open only because GPL made it so? How big is the impact of this strategy - compared, say, to the world where everybody would have BSD-type licenses or release all open-source code under public domain? Note that I am not asking if FOSS model is successful - this is beyond question. What I am asking is if the specific way of enticing people to convert from proprietary to FOSS used by GPL-type and not used by BSD-type licenses was successful. I also don't ask about the merits of GPL itself as the license - just about the fact of its effectiveness.

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  • What are the hard and fast rules for Cache Control?

    - by Metalshark
    Confession: sites I maintain have different rules for Cache Control mostly based on the default configuration of the server followed up with recommendations from the Page Speed & Y-Slow Firefox plug-ins and the Network Resources view in Google's Speed Tracer. Cache-Control is set to private/public depending on what they say to do, ETag's/Last-Modified headers are only tinkered with if Y-Slow suggests there is something wrong and Vary-Accept-Encoding seems necessary when manually gziping files for Amazon CloudFront. When reading through the material on the different options and what they do there seems to be conflicting information, rules for broken proxies and cargo cult configurations. Any of the official information provided by the analysis tools mentioned above is quite inaccessible as it deals with each topic individually instead of as a unified strategy (so there is no cross-referencing of techniques). For example, it seems to make no sense that the speed analysis tools rate a site with ETag's the same as a site without them if they are meant to help with caching. What are the hard and fast rules for a platform agnostic Cache Control strategy? EDIT: A link through Jeff Atwood's article explains Caching in superb depth. For the record though here are the hard and fast rules: If the file is Compressed using GZIP, etc - use "cache-control: private" as a proxy may return the compressed version to a client that does not support it (the browser cache will hold files marked this way though). Also remember to include a "Vary: Accept-Encoding" to say that it is compressible. Use Last-Modified in conjunction with ETag - belt and braces usage provides both validators, whilst ETag is based on file contents instead of modification time alone, using both covers all bases. NOTE: AOL's PageTest has a carte blanche approach against ETags for some reason. If you are using Apache on more than one server to host the same content then remove the implicitly declared inode from ETags by excluding it from the FileETag directive (i.e. "FileETag MTime Size") unless you are genuinely using the same live filesystem. Use "cache-control: public" wherever you can - this means that proxy servers (and the browser cache) will return your content even if the rest of the page needs HTTP authentication, etc.

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  • Faster, Simpler access to Azure Tables with Enzo Azure API

    - by Herve Roggero
    After developing the latest version of Enzo Cloud Backup I took the time to create an API that would simplify access to Azure Tables (the Enzo Azure API). At first, my goal was to make the code simpler compared to the Microsoft Azure SDK. But as it turns out it is also a little faster; and when using the specialized methods (the fetch strategies) it is much faster out of the box than the Microsoft SDK, unless you start creating complex parallel and resilient routines yourself. Last but not least, I decided to add a few extension methods that I think you will find attractive, such as the ability to transform a list of entities into a DataTable. So let’s review each area in more details. Simpler Code My first objective was to make the API much easier to use than the Azure SDK. I wanted to reduce the amount of code necessary to fetch entities, remove the code needed to add automatic retries and handle transient conditions, and give additional control, such as a way to cancel operations, obtain basic statistics on the calls, and control the maximum number of REST calls the API generates in an attempt to avoid throttling conditions in the first place (something you cannot do with the Azure SDK at this time). Strongly Typed Before diving into the code, the following examples rely on a strongly typed class called MyData. The way MyData is defined for the Azure SDK is similar to the Enzo Azure API, with the exception that they inherit from different classes. With the Azure SDK, classes that represent entities must inherit from TableServiceEntity, while classes with the Enzo Azure API must inherit from BaseAzureTable or implement a specific interface. // With the SDK public class MyData1 : TableServiceEntity {     public string Message { get; set; }     public string Level { get; set; }     public string Severity { get; set; } } //  With the Enzo Azure API public class MyData2 : BaseAzureTable {     public string Message { get; set; }     public string Level { get; set; }     public string Severity { get; set; } } Simpler Code Now that the classes representing an Azure Table entity are defined, let’s review the methods that the Azure SDK would look like when fetching all the entities from an Azure Table (note the use of a few variables: the _tableName variable stores the name of the Azure Table, and the ConnectionString property returns the connection string for the Storage Account containing the table): // With the Azure SDK public List<MyData1> FetchAllEntities() {      CloudStorageAccount storageAccount = CloudStorageAccount.Parse(ConnectionString);      CloudTableClient tableClient = storageAccount.CreateCloudTableClient();      TableServiceContext serviceContext = tableClient.GetDataServiceContext();      CloudTableQuery<MyData1> partitionQuery =         (from e in serviceContext.CreateQuery<MyData1>(_tableName)         select new MyData1()         {            PartitionKey = e.PartitionKey,            RowKey = e.RowKey,            Timestamp = e.Timestamp,            Message = e.Message,            Level = e.Level,            Severity = e.Severity            }).AsTableServiceQuery<MyData1>();        return partitionQuery.ToList();  } This code gives you automatic retries because the AsTableServiceQuery does that for you. Also, note that this method is strongly-typed because it is using LINQ. Although this doesn’t look like too much code at first glance, you are actually mapping the strongly-typed object manually. So for larger entities, with dozens of properties, your code will grow. And from a maintenance standpoint, when a new property is added, you may need to change the mapping code. You will also note that the mapping being performed is optional; it is desired when you want to retrieve specific properties of the entities (not all) to reduce the network traffic. If you do not specify the properties you want, all the properties will be returned; in this example we are returning the Message, Level and Severity properties (in addition to the required PartitionKey, RowKey and Timestamp). The Enzo Azure API does the mapping automatically and also handles automatic reties when fetching entities. The equivalent code to fetch all the entities (with the same three properties) from the same Azure Table looks like this: // With the Enzo Azure API public List<MyData2> FetchAllEntities() {        AzureTable at = new AzureTable(_accountName, _accountKey, _ssl, _tableName);        List<MyData2> res = at.Fetch<MyData2>("", "Message,Level,Severity");        return res; } As you can see, the Enzo Azure API returns the entities already strongly typed, so there is no need to map the output. Also, the Enzo Azure API makes it easy to specify the list of properties to return, and to specify a filter as well (no filter was provided in this example; the filter is passed as the first parameter).  Fetch Strategies Both approaches discussed above fetch the data sequentially. In addition to the linear/sequential fetch methods, the Enzo Azure API provides specific fetch strategies. Fetch strategies are designed to prepare a set of REST calls, executed in parallel, in a way that performs faster that if you were to fetch the data sequentially. For example, if the PartitionKey is a GUID string, you could prepare multiple calls, providing appropriate filters ([‘a’, ‘b’[, [‘b’, ‘c’[, [‘c’, ‘d[, …), and send those calls in parallel. As you can imagine, the code necessary to create these requests would be fairly large. With the Enzo Azure API, two strategies are provided out of the box: the GUID and List strategies. If you are interested in how these strategies work, see the Enzo Azure API Online Help. Here is an example code that performs parallel requests using the GUID strategy (which executes more than 2 t o3 times faster than the sequential methods discussed previously): public List<MyData2> FetchAllEntitiesGUID() {     AzureTable at = new AzureTable(_accountName, _accountKey, _ssl, _tableName);     List<MyData2> res = at.FetchWithGuid<MyData2>("", "Message,Level,Severity");     return res; } Faster Results With Sequential Fetch Methods Developing a faster API wasn’t a primary objective; but it appears that the performance tests performed with the Enzo Azure API deliver the data a little faster out of the box (5%-10% on average, and sometimes to up 50% faster) with the sequential fetch methods. Although the amount of data is the same regardless of the approach (and the REST calls are almost exactly identical), the object mapping approach is different. So it is likely that the slight performance increase is due to a lighter API. Using LINQ offers many advantages and tremendous flexibility; nevertheless when fetching data it seems that the Enzo Azure API delivers faster.  For example, the same code previously discussed delivered the following results when fetching 3,000 entities (about 1KB each). The average elapsed time shows that the Azure SDK returned the 3000 entities in about 5.9 seconds on average, while the Enzo Azure API took 4.2 seconds on average (39% improvement). With Fetch Strategies When using the fetch strategies we are no longer comparing apples to apples; the Azure SDK is not designed to implement fetch strategies out of the box, so you would need to code the strategies yourself. Nevertheless I wanted to provide out of the box capabilities, and as a result you see a test that returned about 10,000 entities (1KB each entity), and an average execution time over 5 runs. The Azure SDK implemented a sequential fetch while the Enzo Azure API implemented the List fetch strategy. The fetch strategy was 2.3 times faster. Note that the following test hit a limit on my network bandwidth quickly (3.56Mbps), so the results of the fetch strategy is significantly below what it could be with a higher bandwidth. Additional Methods The API wouldn’t be complete without support for a few important methods other than the fetch methods discussed previously. The Enzo Azure API offers these additional capabilities: - Support for batch updates, deletes and inserts - Conversion of entities to DataRow, and List<> to a DataTable - Extension methods for Delete, Merge, Update, Insert - Support for asynchronous calls and cancellation - Support for fetch statistics (total bytes, total REST calls, retries…) For more information, visit http://www.bluesyntax.net or go directly to the Enzo Azure API page (http://www.bluesyntax.net/EnzoAzureAPI.aspx). About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" from Apress and runs the Azure Florida Association (on LinkedIn: http://www.linkedin.com/groups?gid=4177626). For more information on Blue Syntax Consulting, visit www.bluesyntax.net.

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  • Customer Experience Management for Retail 2.0 - part 2 / 2

    - by Sanjeev Sharma
    In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

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  • Two views of Federation: inside out, and outside in

    - by Darin Pendergraft
    IDM customers that I speak to have spent a lot of time thinking about enterprise SSO - asking your employees to log in to multiple systems, each with distinct hard to guess (translation: hard to remember) passwords that fit the corporate security policy for length and complexity is a strategy that is just begging for a lot of help-desk password reset calls. So forward thinking organizations have implemented SSO for as many systems as possible. With the mix of Enterprise Apps moving to the cloud, it makes sense to continue this SSO strategy by Federating with those cloud apps and services.  Organizations maintain control, since employee access to the externally hosted apps is provided via the enterprise account.  If the employee leaves, their access to the cloud app is terminated when their enterprise account is disabled.  The employees don't have to remember another username and password - so life is good. From the outside in - I am excited about the increasing use of Social Sign-on - or BYOI (Bring your own Identity).  The convenience of single-sign on is extended to customers/users/prospects when organizations enable access to business services using a social ID.  The last thing I want when visiting a website or blog is to create another account.  So using my Google or Twitter ID is a very nice quick way to get access without having to go through a registration process that creates another username/password that I have to try to remember. The convenience of not having to maintain multiple passwords is obvious, whether you are an employee or customer - and the security benefit of not having lots of passwords to lose or forget is there as well. Are enterprises allowing employees to use their personal (social) IDs for enterprise apps?  Not yet, but we are moving in the right direction, and we will get there some day.

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  • TCO Models: Oracle invites you to the next webcast dedicated to Partners on Oracle Hardware and Solutions

    - by mseika
    The Oracle Hardware and Solutions Webcast Series is a sequence of one-hour Sales-Oriented Web Seminars, dedicated to Oracle Partners. This is your opportunity to learn about Oracle's Servers, Storage and Solutions strategy and portfolio, and their business value for you and your customers. The next appointment is for Wednesday, June 22, at 9am UKT / 10am CET:Total Cost of Ownership Models Examples: How we can sell Oracle HW and SW together, with better TCO, and benefits for both Oracle and the Partner!with Ilkka Vanhanen, Business Development Manager, Oracle EMEA Hardware Strategy Organization, who will talk about:   Concrete examples of the HW/SW TCO Model   Understand the competitive advantage provided by Oracle-on-Oracle Solutions   How Partners get new business from Oracle-on-Oracle Solutions   How Oracle is changing the game in Enterprise IT   Key benefits for both SW Resellers and HW Resellers   To register click here , then click on the “Servers and Solutions Webcasts” tab.          

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  • Oracle Partner Days and Oracle Days are coming to an EMEA city near you!

    - by Javier Puerta
    Oracle Partner Days A new round of Oracle Partner Days is coming to a large number of European cities. These events are exclusive for Oracle partners and will deliver to you real Business return on your OPN membership.You will hear the business opportunities coming from the adoption of the entire Oracle stack, the latest products value propositions and related sales strategy and be able to connect directly with Oracle executives and find new business opportunities with other partners in your region.The EMEA Oracle Partner Days are Local/Regional live events targeting the key contacts in sales and consultancy delivering Oracle strategy, engaging around the several perspectives of the Oracle portfolio, executive keynotes and deep dive Business content-related breakout sessions. The first city will be Frankfurt, on Oct. 29. Check the full list to find an Oracle Partner Day in a city near you. Oracle Days Oracle Days will be hosted after Oracle OpenWorld across EMEA, along October and November. By attending an Oracle Day, customers and partners can: Learn about how to leverage the power of the Oracle stack, by hearing customer case studies about successful business transformation, and by following cross-stack solution tracks within the agenda Discuss key issues for business and IT executives in cloud, big data, social, and mobile solutions, and network with peers who are facing the same challenges Meet Oracle experts and watch live demos of new products Get the latest news from Oracle OpenWorld. See full calendar and cities here

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  • Is There a Cloud Over OpenWorld?

    - by Tony Berk
    If you have been to OpenWorld in the past, you know it can be overwhelming or at least a bit "large." If this is your first time at OpenWorld, get ready! You are in for a big (or I should say HUGE) treat. The first thing you'll notice when you get to San Francisco is there are a lot of people, buses with "Oracle" posters, large exhibit halls filled with demos, games and tchotchkes from vendors with hot new solutions, and then there are the sessions. Yes, in fact there are over 2000 sessions. How can you possibly sort through 2000 sessions to find the best 20 or so for you? Which are the 1% for you? We will try to help with some insight over the next few weeks.  I'm going start at the highest level. Up in the Clouds! Since I know many people are looking for an update on The Oracle Cloud. We will drill down into the cloud and other topics for CRM and Customer Experience sessions in the next set of posts. Below is a list of some of the Oracle executive keynotes during OpenWorld highlighting The Oracle Cloud and applications related topics (the full list is here). In these sessions you will get details on Oracle's strategy and how Oracle is changing the industry to help our customers be more efficient, effective and innovative. Sunday, September 30 6:00pm - 7:00pm Larry Ellison: Hardware and Software, Engineered to Work Together: Why it's a Different Approach Tuesday, October 2 8:45am - 9:45am Thomas Kurian: The Oracle Cloud: Oracle's Cloud Platform and Application's Strategy Tuesday, October 2 3:30pm - 4:30pm Larry Ellison: The Oracle Cloud: Where Social is Built in Thursday, October 4 9:45am - 10:45am Mark Hurd: See More, Act Faster: Oracle Business Analytics We encourage you to also join the keynotes on the Oracle Database and Cloud Infrastructure and the fascinating partner keynotes, as well. Check the full list on the OpenWorld site. Oh, if you haven't registered yet, what are you waiting for? OpenWorld Registration Details.

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  • What problem does double or triple buffering solve in modern games?

    - by krokvskrok
    I want to check if my understanding of the causes for using double (or triple) buffering is correct: A monitor with 60Hz refresh's the monitor-display 60 times per second. If the monitor refresh the monitor-display, he updates pixel for pixel and line for line. The monitor requests the color values for the pixels from the video memory. If I run now a game, then this game is constantly manipulating this video memory. If this game don't use a buffer strategy (double buffering etc.) then the following problem can happen: The monitor is now refreshing his monitor-display. At this moment the monitor had refreshed the first half monitor-display already. At the same time, the game had manipulated the video memory with new data. Now the monitor accesses for the second half monitor-display this new manipulated data from the video memory. The problems can be tearing or flickering. Is my understanding of cases of using buffer strategy correct? Are there other reasons?

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  • Partition Wise Joins

    - by jean-pierre.dijcks
    Some say they are the holy grail of parallel computing and PWJ is the basis for a shared nothing system and the only join method that is available on a shared nothing system (yes this is oversimplified!). The magic in Oracle is of course that is one of many ways to join data. And yes, this is the old flexibility vs. simplicity discussion all over, so I won't go there... the point is that what you must do in a shared nothing system, you can do in Oracle with the same speed and methods. The Theory A partition wise join is a join between (for simplicity) two tables that are partitioned on the same column with the same partitioning scheme. In shared nothing this is effectively hard partitioning locating data on a specific node / storage combo. In Oracle is is logical partitioning. If you now join the two tables on that partitioned column you can break up the join in smaller joins exactly along the partitions in the data. Since they are partitioned (grouped) into the same buckets, all values required to do the join live in the equivalent bucket on either sides. No need to talk to anyone else, no need to redistribute data to anyone else... in short, the optimal join method for parallel processing of two large data sets. PWJ's in Oracle Since we do not hard partition the data across nodes in Oracle we use the Partitioning option to the database to create the buckets, then set the Degree of Parallelism (or run Auto DOP - see here) and get our PWJs. The main questions always asked are: How many partitions should I create? What should my DOP be? In a shared nothing system the answer is of course, as many partitions as there are nodes which will be your DOP. In Oracle we do want you to look at the workload and concurrency, and once you know that to understand the following rules of thumb. Within Oracle we have more ways of joining of data, so it is important to understand some of the PWJ ideas and what it means if you have an uneven distribution across processes. Assume we have a simple scenario where we partition the data on a hash key resulting in 4 hash partitions (H1 -H4). We have 2 parallel processes that have been tasked with reading these partitions (P1 - P2). The work is evenly divided assuming the partitions are the same size and we can scan this in time t1 as shown below. Now assume that we have changed the system and have a 5th partition but still have our 2 workers P1 and P2. The time it takes is actually 50% more assuming the 5th partition has the same size as the original H1 - H4 partitions. In other words to scan these 5 partitions, the time t2 it takes is not 1/5th more expensive, it is a lot more expensive and some other join plans may now start to look exciting to the optimizer. Just to post the disclaimer, it is not as simple as I state it here, but you get the idea on how much more expensive this plan may now look... Based on this little example there are a few rules of thumb to follow to get the partition wise joins. First, choose a DOP that is a factor of two (2). So always choose something like 2, 4, 8, 16, 32 and so on... Second, choose a number of partitions that is larger or equal to 2* DOP. Third, make sure the number of partitions is divisible through 2 without orphans. This is also known as an even number... Fourth, choose a stable partition count strategy, which is typically hash, which can be a sub partitioning strategy rather than the main strategy (range - hash is a popular one). Fifth, make sure you do this on the join key between the two large tables you want to join (and this should be the obvious one...). Translating this into an example: DOP = 8 (determined based on concurrency or by using Auto DOP with a cap due to concurrency) says that the number of partitions >= 16. Number of hash (sub) partitions = 32, which gives each process four partitions to work on. This number is somewhat arbitrary and depends on your data and system. In this case my main reasoning is that if you get more room on the box you can easily move the DOP for the query to 16 without repartitioning... and of course it makes for no leftovers on the table... And yes, we recommend up-to-date statistics. And before you start complaining, do read this post on a cool way to do stats in 11.

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  • Find the best OpenWorld sessions for learning about UX highlights

    - by mvaughan
    By Kathy Miedema, Oracle Applications User Experience  Have you clicked through the Oracle OpenWorld 2012 catalog? It’s amazingly dense, as usual. But one thing we noticed this year is that nearly half of the sessions mention some component of user experience, which is a sea change in our world. It means that more people understand, appreciate, and desire an effective user experience, and it also means that Oracle’s investment in its next-generation applications user experience, such as Oracle Fusion Applications, is increasingly apparent and interesting to its customers. So how do you choose the user experience sessions that make the most sense for you and your organization? Read our list to find out which sessions we think offer the most value for those interested in finding out more about the Oracle Applications user experience. If you’re interested in Oracle’s strategy for its user experience: CON9438: Oracle Fusion Applications: Transforming Insight into Action10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2007 CON9467: Oracle’s Roadmap to a Simple, Modern User Experience3:30 - 4:30 p.m. Wednesday, Oct. 3; Moscone West - 3002/3004 CON8718: Oracle Fusion Applications: Customizing and Extending with Oracle Composers11:15 a.m. - 12:15 p.m. Thursday, Oct. 4; Moscone West – 2008 GEN9663: General Session: A Panel of Masterminds—Where Are Oracle Applications Headed?1:45 - 2:45 p.m. Monday, Oct. 1; Moscone North - Hall D If you’re interested in PeopleSoft/PeopleTools: GEN8928: General Session: PeopleSoft Update and Product Roadmap3:15 - 4:15 p.m. Monday, Oct. 1; Moscone West - 3002/3004 CON9183: PeopleSoft PeopleTools Technology Roadmap4:45 - 5:45 p.m. Monday, Oct. 1; Moscone West - 3002/3004 CON8932: New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business User5:00 - 6:00 p.m. Tuesday, Oct. 2; Moscone West – 3007 If you’re interested in E-Business Suite: GEN8474: General Session: Oracle E-Business Suite—Strategy, Update, and Roadmap12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West - 2002/2004 CON9026: Latest Oracle E-Business Suite 12.1 User Interface and Usability Enhancements1:15 - 2:15 p.m. Tuesday, Oct. 2; Moscone West – 2016 If you’re interested in Siebel: CON9700: Siebel CRM Overview, Strategy, and Roadmap12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West – 2009 CON9703: User Interface Innovations with the New Siebel “Open UI”10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2009 If you’re interested in JD Edwards EnterpriseOne: HOL10452: JD Edwards EnterpriseOne 9.1 User Interface Changes10:15 - 11:15 a.m. Wednesday, Oct. 3; Marriott Marquis - Nob Hill AB CON9160: Showcase of the JD Edwards EnterpriseOne User Experience1:15 - 2:15 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B CON9159: Euphoria with the JD Edwards EnterpriseOne User Experience11:45 a.m. - 12:45 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B If you’re interested in Oracle Fusion Applications user experience design patterns: Functional design patterns that helped create the Oracle Fusion Applications user experience are now available. Learn more about these new, reusable usability solutions and best-practices at the Oracle JDeveloper and Oracle ADF demopods during Oracle OpenWorld 2012. Or visit the OTN Lounge between 4:30 p.m. and 6 p.m. on Wednesday, Oct. 3, to talk to Ultan O'Broin from the Oracle Applications User Experience team.    Demopod location: Moscone Center, South Exhibition Hall Level 1, S-207 OTN (Oracle Technology Network) Lounge: Howard Street tent On the demogrounds: Head to the demogrounds to see new demos from the Applications User Experience team, including the new look for Fusion Applications and what we’re building for mobile platforms. Take a spin on our eye tracker, a very cool tool that we use to research the usability of a particular design. Visit the Usable Apps OpenWorld page to find out where our demopods will be located.Photo by Martin Taylor, Oracle Applications User ExperienceA tour takes place in one of the usability labs at Oracle’s headquarters in Redwood Shores, Calif. At our labs, on-site and at HQ: We are also recruiting participants for our on-site lab, in which we gather feedback on new user experience designs, and taking reservations for a charter bus that will bring you to Oracle headquarters for a lab tour Thursday, Oct. 4, or Friday, Oct. 5. Tours leave at 10 a.m. and 1:45 p.m. from the Moscone Center in San Francisco. You’ll see more of our newest designs at the lab tour, and some of our research tools in action. For more information on any OpenWorld sessions, check the content catalog, also available at www.oracle.com/openworld. For information on Applications User Experience (Apps UX) sessions and activities, go to the Usable Apps OpenWorld page.

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  • EU Digital Agenda scores 85/100

    - by trond-arne.undheim
    If the Digital Agenda was a bottle of wine and I were wine critic Robert Parker, I would say the Digital Agenda has "a great bouquet, many good elements, with astringent, dry and puckering mouth feel that will not please everyone, but still displaying some finesse. A somewhat controlled effort with no surprises and a few noticeable flaws in the delivery. Noticeably shorter aftertaste than advertised by the producers. Score: 85/100. Enjoy now". The EU Digital Agenda states that "standards are vital for interoperability" and has a whole chapter on interoperability and standards. With this strong emphasis, there is hope the EU's outdated standardization system finally is headed for reform. It has been 23 years since the legal framework of standardisation was completed by Council Decision 87/95/EEC8 in the Information and Communications Technology (ICT) sector. Standardization is market driven. For several decades the IT industry has been developing standards and specifications in global open standards development organisations (fora/consortia), many of which have transparency procedures and practices far superior to the European Standards Organizations. The Digital Agenda rightly states: "reflecting the rise and growing importance of ICT standards developed by certain global fora and consortia". Some fora/consortia, of course, are distorted, influenced by single vendors, have poor track record, and need constant vigilance, but they are the minority. Therefore, the recognition needs to be accompanied by eligibility criteria focused on openness. Will the EU reform its ICT standardization by the end of 2010? Possibly, and only if DG Enterprise takes on board that Information and Communications Technologies (ICTs) have driven half of the productivity growth in Europe over the past 15 years, a prominent fact in the EU's excellent Digital Competitiveness report 2010 published on Monday 17 May. It is ok to single out the ICT sector. It simply is the most important sector right now as it fuels growth in all other sectors. Let's not wait for the entire standardization package which may take another few years. Europe does not have time. The Digital Agenda is an umbrella strategy with deliveries from a host of actors across the Commission. For instance, the EU promises to issue "guidance on transparent ex-ante disclosure rules for essential intellectual property rights and licensing terms and conditions in the context of standard setting", by 2011 in the Horisontal Guidelines now out for public consultation by DG COMP and to some extent by DG ENTR's standardization policy reform. This is important. The EU will issue procurement guidance as interoperability frameworks are put into practice. This is a joint responsibility of several DGs, and is likely to suffer coordination problems, controversy and delays. We have seen plenty of the latter already and I have commented on the Commission's own interoperability elsewhere, with mixed luck. :( Yesterday, I watched the cartoonesque Korean western film The Good, the Bad and the Weird. In the movie (and I meant in the movie only), a bandit, a thief, and a bounty hunter, all excellent at whatever they do, fight for a treasure map. Whether that is a good analogy for the situation within the Commission, others are better judges of than I. However, as a movie fanatic, I still await the final shoot-out, and, as in the film, the only certainty is that "life is about chasing and being chased". The missed opportunity (in this case not following up the push from Member States to better define open standards based interoperability) is a casualty of the chaos ensued in the European Wild West (and I mean that in the most endearing sense, and my excuses beforehand to actors who possibly justifiably cannot bear being compared to fictional movie characters). Instead of exposing the ongoing fight, the EU opted for the legalistic use of the term "standards" throughout the document. This is a term that--to the EU-- excludes most standards used by the IT industry world wide. So, while it, for a moment, meant "weapon down", it will not lead to lasting peace. The Digital Agenda calls for the Member States to "Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013". This is a far cry from the actual Ministerial Declarations which called upon the Commission to help them with this implementation by recognizing and further defining open standards based interoperability. Unless there is more forthcoming from the Commission, the market's judgement will be: you simply fall short. Generally, I think the EU focus now should be "from policy to practice" and the Digital Agenda does indeed stop short of tackling some highly practical issues. There is need for progress beyond the Digital Agenda. Here are some suggestions that would help Europe re-take global leadership on openness, public sector reform, and economic growth: A strong European software strategy centred around open standards based interoperability by 2011. An ambitious new eCommission strategy for 2011-15 focused on migration to open standards by 2015. Aligning the IT portfolio across the Commission into one Digital Agenda DG by 2012. Focusing all best practice exchange in eGovernment on one social networking site, epractice.eu (full disclosure: I had a role in getting that site up and running) Prioritizing public sector needs in global standardization over European standardization by 2014.

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  • Must-see sessions at TCUK11

    - by Roger Hart
    Technical Communication UK is probably the best professional conference I've been to. Last year, I spoke there on content strategy, and this year I'll be co-hosting a workshop on embedded user assistance. Obviously, I'd love people to come along to that; but there are some other sessions I'd like to flag up for anybody thinking of attending. Tuesday 20th Sept - workshops This will be my first year at the pre-conference workshop day, and I'm massively glad that our workshop hasn't been scheduled along-side the one I'm really interested in. My picks: It looks like you're embedding user assistance. Would you like help? My colleague Dom and I are presenting this one. It's our paen to Clippy, to the brilliant idea he represented, and the crashing failure he was. Less precociously, we'll be teaching embedded user assistance, Red Gate style. Statistics without maths: acquiring, visualising and interpreting your data This doesn't need to do anything apart from what it says on the tin in order to be gold dust. But given the speakers, I suspect it will. A data-informed approach is a great asset to technical communications, so I'd recommend this session to anybody event faintly interested. The speakers here have a great track record of giving practical, accessible introductions to big topics. Go along. Wednesday 21st Sept - day one There's no real need to recommend the keynote for a conference, but I will just point out that this year it's Google's Patrick Hofmann. That's cool. You know what else is cool: Focus on the user, the rest follows An intro to modelling customer experience. This is a really exciting area for tech comms, and potentially touches on one of my personal hobby-horses: the convergence of technical communication and marketing. It's all part of delivering customer experience, and knowing what your users need lets you help them, sell to them, and delight them. Content strategy year 1: a tale from the trenches It's often been observed that content strategy is great at banging its own drum, but not so hot on compelling case studies. Here you go, folks. This is the presentation I'm most excited about so far. On a mission to communicate! Skype help their users communicate, but how do they communicate with them? I guess we'll find out. Then there's the stuff that I'm not too excited by, but you might just be. The standards geeks and agile freaks can get together in a presentation on the forthcoming ISO standards for agile authoring. Plus, there's a session on VBA for tech comms. I do have one gripe about day 1. The other big UK tech comms conference, UA Europe, have - I think - netted the more interesting presentation from Ellis Pratt. While I have no doubt that his TCUK case study on producing risk assessments will be useful, I'd far rather go to his talk on game theory for tech comms. Hopefully UA Europe will record it. Thursday 22nd Sept - day two Day two has a couple of slots yet to be confirmed. The rumour is that one of them will be the brilliant "Questions and rants" session from last year. I hope so. It's not ranting, but I'll be going to: RTFMobile: beyond stating the obvious Ultan O'Broin is an engaging speaker with a lot to say, and mobile is one of the most interesting and challenging new areas for tech comms. Even if this weren't a research-based presentation from a company with buckets of technology experience, I'd be going. It is, and you should too. Pattern recognition for technical communicators One of the best things about TCUK is the tendency to include sessions that tackle the theoretical and bring them towards the practical. Kai and Chris delivered cracking and well-received talks last year, and I'm looking forward to seeing what they've got for us on some of the conceptual underpinning of technical communication. Developing an interactive non-text learning programme Annoyingly, this clashes with Pattern Recognition, so I hope at least one of the streams is recorded again this year. The idea of communicating complex information without words us fascinating and this sounds like a great example of this year's third stream: "anything but text". For the localization and DITA crowds, there's rich pickings on day two, though I'm not sure how many of those sessions I'm interested in. In the 13:00 - 13:40 slot, there's an interesting clash between Linda Urban on re-use and training content, and a piece on minimalism I'm sorely tempted by. That's my pick of #TCUK11. I'll be doing a round-up blog after the event, and probably talking a bit more about it beforehand. I'm also reliably assured that there are still plenty of tickets.

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  • Mobile Apps for Oracle E-Business Suite

    - by Steven Chan (Oracle Development)
    Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is our Oracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Related Articles Using Mobile Devices with Oracle E-Business Suite Apple iPads Certified with Oracle E-Business Suite 12.1 Now Available: Oracle Mobile Approvals for iOS The preceding is intended to outline our general product direction.  It is intended for information purposes only, and may not be incorporated into any contract.   It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.  The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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  • Easing the Journey to the Private Cloud with Oracle Consulting

    - by MichaelM-Oracle
    By Sanjai Marimadaiah, Senior Director, Strategy & Business Development – Cloud Solutions, Oracle Consulting Services Business leaders are now leading the charge on how their firms can profit from cloud solutions. Agility and innovation are becoming the primary drivers of the business case for the cloud, even more than the anticipated cost savings. Leaders need to find the right strategy and optimize the use of cloud-based applications across their enterprise-computing infrastructure. The Problem – Current State With prevalent IT practices, many organizations find that they run multiple IT solutions serving similar business needs. This has led to the proliferation of technology stacks, for example: Oracle 10g on Sun T4 running Solaris 9; Oracle 11g on Exadata running Linux; or Oracle 12c on commodity x86 servers. This variance has a huge impact on an organization’s agility and expenses, and requires IT professionals with varied skills as well as on-going training for different systems and tools. Fortunately there is a practical business strategy to overcome this unneeded redundancy. Thus begins a journey to the right cloud computing solution. The Solution – Cloud Services from Oracle Consulting Services (OCS) Oracle Consulting Services (OCS ) works closely with our clients as trusted advisors to proactively respond to business needs and IT concerns. OCS understands that making the transition to cloud solutions begins with a strategic conversation, based on its deep expertise for successfully completing private cloud service engagements with several companies. For a journey to the cloud, Oracle Consulting Services leads the client through four phases– standardization, consolidation, service delivery, and enterprise cloud – to achieve optimal returns. Phase 1 - Standardization Oracle Consulting Services (OCS) works with clients to evaluate their business requirements and propose a set of standard solutions stacks for various IT solutions. This is an opportune time to evaluate cloud ready solutions, such as Oracle 12c, Oracle Exadata, and the Oracle Database Appliance (ODA). The OCS consultants, together with the delivery team, then turn to upgrading and migrating existing solution stacks to standardized offerings. OCS has the expertise and tools to complete this stage in a fraction of the time required by other IT services companies. Clients quickly realize cost savings in tools, processes, and type/number of resources required. This standardization also improves agility of the IT organizations and their abilities to respond to the needs of various business units. Phase 2 - Consolidation During the consolidation phase, OCS consultants programmatically consolidate hundreds of databases into a smaller number of servers to improve utilization, reduce floor space, and optimize maintenance costs. Consolidation helps clients realize huge savings in CapEx investments and shrink OpEx costs. The use of engineered systems, such as Oracle Exadata, greatly reduces the client’s risk of moving to a new solution stack. OCS recommends clients to pursue Phase 1 (Standardization) and Phase 2 (Consolidation) simultaneously to reduce the overall time, effort, and expense of the cloud journey. Phase 3 - Service Delivery Once a client is on a path of standardization and consolidation, OCS consultants create Service Catalogues based on the SLAs requirements and the criticality of the solutions. The number and types of Service Catalogues (Platinum, Gold, Silver, Bronze, etc.) vary from client to client. OCS consultants also implement a variety of value-added cloud solutions, including monitoring, metering, and charge-back solutions. At this stage, clients are able to achieve a high level of understanding in their cloud journey. Their IT organizations are operating efficiently and are more agile in responding to the needs of business units. Phase 4 - Enterprise Cloud In the final phase of the cloud journey, the economics of the IT organizations change. Business units can request services on-demand; applications can be deployed and consumed on a pay-as-you-go model. OCS has the expertise and capabilities to establish processes, programs, and solutions required for IT organizations to transform how they interact with business units. The Promise of Cloud Solutions Depending the size and complexity of their business model, some clients are able to abbreviate some phases of their cloud journey. Cloud solutions are still evolving and there is rapid pace of innovation to transform how IT organizations operate. The lesson is clear. Cloud solutions hold a lot of promise for business agility. Business leaders can now leverage an additional set of capabilities and services. They can ramp up their pace of innovation. With cloud maturity, they can compete more effectively in their respective markets. But there are certainly challenges ahead. A skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. Oracle Consulting Services has expertise and a portfolio of services to help clients succeed on their journey to the cloud.

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  • The Customer Experience Imperative: A Game Changer for Brands

    - by Jeri Kelley
    By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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  • Mobile Apps for Oracle E-Business Suite

    - by Carlos Chang
    Crosspost from the mobile apps blog.  TL;DR Oracle E-Business Suite is now building mobile apps with Oracle Mobile Application Framework (MAF). Believe it! Build iOS and Android apps with once code base and get it done! By Steven Chan (Oracle Development)  Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is ourOracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Follow @OracleMobile on Twitter Oracle Mobile Blog is here. 

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  • Social Engagement: One Size Doesn't Fit Anyone

    - by Mike Stiles
    The key to achieving meaningful social engagement is to know who you’re talking to, know what they like, and consistently deliver that kind of material to them. Every magazine for women knows this. When you read the article titles promoted on their covers, there’s no mistaking for whom that magazine is intended. And yet, confusion still reigns at many brands as to exactly whom they want to talk to, what those people want to hear, and what kind of content they should be creating for them. In most instances, the root problem is brands want to be all things to all people. Their target audience…the world! Good luck with that. It’s 2012, the age of aggregation and custom content delivery. To cope with the modern day barrage of information, people have constructed technological filters so that content they regard as being “for them” is mostly what gets through. Even if your brand is for men and women, young and old, you may want to consider social properties that divide men from women, and young from old. Yes, a man might find something in a women’s magazine that interests him. But that doesn’t mean he’s going to subscribe to it, or buy even one issue. In fact he’ll probably never see the article he’d otherwise be interested in, because in his mind, “This isn’t for me.” It wasn’t packaged for him. News Flash: men and women are different. So it’s a tall order to craft your Facebook Page or Twitter handle to simultaneously exude the motivators for both. The Harris Interactive study “2012 Connecting and Communicating Online: State of Social Media” sheds light on the differing social behaviors and drivers. -65% of women (vs. 59% of men) stay glued to social because they don’t want to miss anything. -25% of women check social when they wake up, before they check email. Only 18% of men check social before e-mail. -95% of women surveyed belong to Facebook vs. 86% of men. -67% of women log in to Facebook once a day or more vs. 54% of men. -Conventional wisdom is Pinterest is mostly a woman-thing, right? That may be true for viewing, but not true for sharing. Men are actually more likely to share on Pinterest than women, 23% to 10%. -The sharing divide extends to YouTube. 68% of women use it mainly for consumption, as opposed to 52% of men. -Women are as likely to have a Twitter account as men, but they’re much less likely to check it often. 54% of women check it once a week compared to 2/3 of men. Obviously, there are some takeaways from this depending on your target. Women don’t want to miss out on anything, so serialized content might be a good idea, right? Promotional posts that lead to a big payoff could keep them hooked. Posts for women might be better served first thing in the morning. If sharing is your goal, maybe male-targeted content is more likely to get those desired shares. And maybe Twitter is a better place to aim your male-targeted content than Facebook. Some grocery stores started experimenting with male-only aisles. The results have been impressive. Why? Because while it’s true men were finding those same items in the store just fine before, now something has been created just for them. They have a place in the store where they belong. Each brand’s strategy and targets are going to differ. The point is…know who you’re talking to, know how they behave, know what they like, and deliver content using any number of social relationship management targeting tools that meets their expectations. If, however, you’re committed to a one-size-fits-all, “our content is for everybody” strategy (or even worse, a “this is what we want to put out and we expect everybody to love it” strategy), your content will miss the mark for more often than it hits. @mikestilesPhoto via stock.schng

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  • Why Executives Need Enterprise Project Portfolio Management: 3 Key Considerations to Drive Value Across the Organization

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} By: Guy Barlow, Oracle Primavera Industry Strategy Director Over the last few years there has been a tremendous shift – some would say tectonic in nature – that has brought project management to the forefront of executive attention. Many factors have been driving this growing awareness, most notably, the global financial crisis, heightened regulatory environments and a need to more effectively operationalize corporate strategy. Executives in India are no exception. In fact, given the phenomenal rate of progress of the country, top of mind for all executives (whether in finance, operations, IT, etc.) is the need to build capacity, ramp-up production and ensure that the right resources are in place to capture growth opportunities. This applies across all industries from asset-intensive – like oil & gas, utilities and mining – to traditional manufacturing and the public sector, including services-based sectors such as the financial, telecom and life sciences segments are also part of the mix. However, compounding matters is a complex, interplay between projects – big and small, complex and simple – as companies expand and grow both domestically and internationally. So, having a standardized, enterprise wide solution for project portfolio management is natural. Failing to do so is akin to having two ERP systems, one to manage “large” invoices and one to manage “small” invoices. It makes no sense and provides no enterprise wide visibility. Therefore, it is imperative for executives to understand the full range of their business commitments, the benefit to the company, current performance and associated course corrections if needed. Irrespective of industry and regardless of the use case (e.g., building a power plant, launching a new financial service or developing a new automobile) company leaders need to approach the value of enterprise project portfolio management via 3 critical areas: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} 1. Greater Financial Discipline – Improve financial rigor and results through better governance and control is an imperative given today’s financial uncertainty and greater investment scrutiny. For example, as India plans a US$1 trillion investment in the country’s infrastructure how do companies ensure costs are managed? How do you control cash flow? Can you easily report this to stakeholders? 2. Improved Operational Excellence – Increase efficiency and reduce costs through robust collaboration and integration. Upwards of 66% of cost variances are driven by poor supplier collaboration. As you execute initiatives do you have visibility into the performance of your supply base? How are they integrated into the broader program plan? 3. Enhanced Risk Mitigation – Manage and react to uncertainty through improved transparency and contingency planning. What happens if you’re faced with a skills shortage? How do you plan and account for geo-political or weather related events? In summary, projects are not just the delivery of a product or service to a customer inside a predetermined schedule; they often form a contractual and even moral obligation to shareholders and stakeholders alike. Hence the intimate connection between executives and projects, with the latter providing executives with the platform to demonstrate that their organization has the capabilities and competencies needed to meet and, whenever possible, exceed their customer commitments. Effectively developing and operationalizing corporate strategy is the hallmark of successful executives and enterprise project and portfolio management allows them to achieve this goal. Article was first published for Manage India, an e-newsletter, PMI India.

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  • Oracle Cloud Applications: The Right Ingredients Baked In

    - by yaldahhakim
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Applications: The Right Ingredients Baked In Eggs, flour, milk, and sugar. The magic happens when you mix these ingredients together. The same goes for the hottest technologies fast changing how IT impacts our organizations today: cloud, social, mobile, and big data. By themselves they’re pretty good; combining them with a great recipe is what unlocks real transformation power. Choosing the right cloud can be very similar to choosing the right cake. First consider comparing the core ingredients that go into baking a cake and the core design principles in building a cloud-based application. For instance, if flour is the base ingredient of a cake, then rich functionality that spans complete business processes is the base of an enterprise-grade cloud. Cloud computing is more than just consuming an "application as service", and having someone else manage it for you. Rather, the value of cloud is about making your business more agile in the marketplace, and shortening the time it takes to deliver and adopt new innovation. It’s also about improving not only the efficiency at which we communicate but the actual quality of the information shared as well. Data from different systems, like ingredients in a cake, must also be blended together effectively and evaluated through a consolidated lens. When this doesn’t happen, for instance when data in your sales cloud doesn't seamlessly connect with your order management and other “back office” applications, the speed and quality of information can decrease drastically. It’s like mixing ingredients in a strainer with a straw – you just can’t bring it all together without losing something. Mixing ingredients is similar to bringing clouds together, and co-existing cloud applications with traditional on premise applications. This is where a shared services  platform built on open standards and Service Oriented Architecture (SOA) is critical. It’s essentially a cloud recipe that calls for not only great ingredients, but also ingredients you can get locally or most likely already have in your kitchen (or IT shop.) Open standards is the best way to deliver a cost effective, durable application integration strategy – regardless of where your apps are deployed. It’s also the best way to build your own cloud applications, or extend the ones you consume from a third party. Just like using standard ingredients and tools you already have in your kitchen, a standards based cloud enables your IT resources to ensure a cloud works easily with other systems. Your IT staff can also make changes using tools they are already familiar with. Or even more ideal, enable business users to actually tailor their experience without having to call upon IT for help at all. This frees IT resources to focus more on developing new innovative services for the organization vs. run and maintain. Carrying the cake analogy forward, you need to add all the ingredients in before you bake it. The same is true with a modern cloud. To harness the full power of cloud, you can’t leave out some of the most important ingredients and just layer them on top later. This is what a lot of our niche competitors have done when it comes to social, mobile, big data and analytics, and other key technologies impacting the way we do business. The transformational power of these technology trends comes from having a strategy from the get-go that combines them into a winning recipe, and delivers them in a unified way. In looking at ways Oracle’s cloud is different from other clouds – not only is breadth of functionality rich across functional pillars like CRM, HCM, ERP, etc. but it embeds social, mobile, and rich intelligence capabilities where they make the most sense across business processes. This strategy enables the Oracle Cloud to uniquely deliver on all three of these dimensions to help our customers unlock the full power of these transformational technologies.

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  • What is best way to raise application events for use with admin network monitoring tools

    - by J Cooper
    In a semi-critical .NET service application, what would be a good strategy for raising application events that could be monitored by network administration tools? The events would be for errors, status changes, and possibly other notifications. My company is planning to use some kind of tool down the road to monitor all critical machines and services. As of right now they are using Spice Works to do some monitoring but it is not known if they will keep this down the road. By strategy I mean, perhaps using some sort of protocol ( my network admin has mentioned SNMP), perhaps a service such as windows event log. I have no idea what is available, so I'm leaving the options open. With that in mind, here is a list of preferences I came up with: Somewhat easy to use with .NET. Reliability Should work well with a variety of admin monitoring tools Works with non - windows monitoring tools Works with Spice Works

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  • Interfaces with hibernate annotations

    - by molleman
    Hello i am wondering how i would be able to annotate an interface @Entity @Table(name = "FOLDER_TABLE") public class Folder implements Serializable, Hierarchy { @Id @GeneratedValue(strategy = GenerationType.AUTO) @Column(name = "folder_id", updatable = false, nullable = false) private int fId; @Column(name = "folder_name") private String folderName; @OneToMany(cascade = CascadeType.ALL) @JoinTable(name = "FOLDER_JOIN_FILE_INFORMATION_TABLE", joinColumns = { @JoinColumn(name = "folder_id") }, inverseJoinColumns = { @JoinColumn(name = "file_information_id") }) private List< Hierarchy > fileInformation = new ArrayList< Hierarchy >(); above and below are 2 classes that implement an interface called Hierarchy, the folder class has a list of Hierarchyies being a folder or a fileinformation class @Entity @Table(name = "FILE_INFORMATION_TABLE") public class FileInformation implements Serializable, Hierarchy { @Id @GeneratedValue(strategy = GenerationType.AUTO) @Column(name = "file_information_id", updatable = false, nullable = false) private int ieId; @Column (name = "location") private String location; i have serached the web for someway to annotate or a workaround but i cannot map the interface which is simply this public interface Hierarchy { } i get a mapping exeception on the List of hierarchyies with a folder but i dont know how to map the class correctly

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  • Hibernate MappingException

    - by Marcus
    I'm getting this Hibernate error: org.hibernate.MappingException: Could not determine type for: a.b.c.Results$BusinessDate, for columns: [org.hibernate.mapping.Column(businessDate)] The class is below. Does anyone know why I'm getting this error?? @XmlAccessorType(XmlAccessType.FIELD) @XmlType(name = "", propOrder = { "businessDate" }) @XmlRootElement(name = "Results") @Entity(name = "Results") @Table(name = "RESULT") @Inheritance(strategy = InheritanceType.JOINED) @Cache(usage = CacheConcurrencyStrategy.READ_ONLY) public class Results implements Equals, HashCode { @XmlElement(name = "BusinessDate", required = true) protected Results.BusinessDate businessDate; public Results.BusinessDate getBusinessDate() { return businessDate; } public void setBusinessDate(Results.BusinessDate value) { this.businessDate = value; } @XmlAccessorType(XmlAccessType.FIELD) @XmlType(name = "", propOrder = { "raw", "display" }) @Entity(name = "Results$BusinessDate") @Table(name = "BUSINESSDATE") @Inheritance(strategy = InheritanceType.JOINED) public static class BusinessDate implements Equals, HashCode { ....

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  • Eclipselink read complex object model in an ordered way

    - by Raven
    Hi, I need to read a complex model in an ordered way with eclipselink. The order is mandantory because it is a huge database and I want to have an output of a small portion of the database in a jface tableview. Trying to reorder it in the loading/quering thread takes too long and ordering it in the LabelProvider blocks the UI thread too much time, so I thought if Eclipselink could be used that way, that the database will order it, it might give me the performance I need. Unfortunately the object model can not be changed :-( The model is something like: @SuppressWarnings("serial") @Entity public class Thing implements Serializable { @Id @GeneratedValue(strategy = GenerationType.TABLE) private int id; private String name; @OneToMany(cascade=CascadeType.ALL) @PrivateOwned private List<Property> properties = new ArrayList<Property>(); ... // getter and setter following here } public class Property implements Serializable { @Id @GeneratedValue(strategy = GenerationType.TABLE) private int id; @OneToOne private Item item; private String value; ... // getter and setter following here } public class Item implements Serializable { @Id @GeneratedValue(strategy = GenerationType.TABLE) private int id; private String name; .... // getter and setter following here } // Code end In the table view the y-axis is more or less created with the query Query q = em.createQuery("SELECT m FROM Thing m ORDER BY m.name ASC"); using the "name" attribute from the Thing objects as label. In the table view the x-axis is more or less created with the query Query q = em.createQuery("SELECT m FROM Item m ORDER BY m.name ASC"); using the "name" attribute from the Item objects as label. Each cell has the value Things.getProperties().get[x].getValue() Unfortunately the list "properties" is not ordered, so the combination of cell value and x-axis column number (x) is not necessarily correct. Therefore I need to order the list "properties" in the same way as I ordered the labeling of the x-axis. And exactly this is the thing I dont know how it is done. So querying for the Thing objects should return the list "properties" "ORDER BY name ASC" but of the "Item"s objects. My ideas are something like having a query with two JOINs. Joing Things with Property and with Item but somehow I was unable to get it to work yet. Thank you for your help and your ideas to solve this riddle.

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