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• I Didn&rsquo;t Get You Anything&hellip;

  - by Bob Rhubart

  Nearly every day this blog features a  list posts and articles written by members of the OTN architect community. But with Christmas just days away, I thought a break in that routine was in order. After all, if the holidays aren’t excuse enough for an off-topic post, then the terrorists have won. Rather than buy gifts for everyone -- which, given the readership of this blog and my budget could amount to a cash outlay of upwards of $15.00 – I thought I’d share a bit of holiday humor. I wrote the following essay back in the mid-90s, for a “print” publication that used “paper” as a content delivery system.  That was then. I’m older now, my kids are older, but my feelings toward the holidays haven’t changed… It’s New, It’s Improved, It’s Christmas! The holidays are a time of rituals. Some of these, like the shopping, the music, the decorations, and the food, are comforting in their predictability. Other rituals, like the shopping, the  music, the decorations, and the food, can leave you curled into the fetal position in some dark corner, whimpering. How you react to these various rituals depends a lot on your general disposition and credit card balance. I, for one, love Christmas. But there is one Christmas ritual that really tangles my tinsel: the seasonal editorializing about how our modern celebration of the holidays pales in comparison to that of Christmas past. It's not that the old notions of how to celebrate the holidays aren't all cozy and romantic--you can't watch marathon broadcasts of "It's A Wonderful White Christmas Carol On Thirty-Fourth Street Story" without a nostalgic teardrop or two falling onto your plate of Christmas nachos. It's just that the loudest cheerleaders for "old-fashioned" holiday celebrations overlook the fact that way-back-when those people didn't have the option of doing it any other way. Dashing through the snow in a one-horse open sleigh? No thanks. When Christmas morning rolls around, I'm going to be mighty grateful that the family is going to hop into a nice warm Toyota for the ride over to grandma's place. I figure a horse-drawn sleigh is big fun for maybe fifteen minutes. After that you’re going to want Old Dobbin to haul ass back to someplace warm where the egg nog is spiked and the family can gather in the flickering glow of a giant TV and contemplate the true meaning of football. Chestnuts roasting on an open fire? Sorry, no fireplace. We've got a furnace for heat, and stuffing nuts in there voids the warranty. Any of the roasting we do these days is in the microwave, and I'm pretty sure that if you put chestnuts in the microwave they would become little yuletide hand grenades. Although, if you've got a snoot full of Yule grog, watching chestnuts explode in your microwave might be a real holiday hoot. Some people may see microwave ovens as a symptom of creeping non-traditional holiday-ism. But I'll bet you that if there were microwave ovens around in Charles Dickens' day, the Cratchits wouldn't have had to entertain an uncharacteristically giddy Scrooge for six or seven hours while the goose cooked. Holiday entertaining is, in fact, the one area that even the most severe critic of modern practices would have to admit has not changed since Tim was Tiny. A good holiday celebration, then as now, involves lots of food, free-flowing drink, and a gathering of friends and family, some of whom you are about as happy to see as a subpoena. Just as the Cratchit's Christmas was spent with a man who, for all they knew, had suffered some kind of head trauma, so the modern holiday gathering includes relatives or acquaintances who, because they watch too many talk shows, and/or have poor personal hygiene, and/or fail to maintain scheduled medication, you would normally avoid like a plate of frosted botulism. But in the season of good will towards men, you smile warmly at the mystery uncle wandering around half-crocked with a clump of mistletoe dangling from the bill of his N.R.A. cap. Dickens' story wouldn't have become the holiday classic it has if, having spotted on their doorstep an insanely grinning, raw poultry-bearing, fresh-off-a-rough-night Scrooge, the Cratchits had pulled their shades and pretended not to be home. Which is probably what I would have done. Instead, knowing full well his reputation as a career grouch, they welcomed him into their home, and we have a touching story that teaches a valuable lesson about how the Christmas spirit can get the boss to pump up the payroll. Despite what the critics might say, our modern Christmas isn't all that different from those of long ago. Sure, the technology has changed, but that just means a bigger, brighter, louder Christmas, with lasers and holograms and stuff. It's our modern celebration of a season that even the least spiritual among us recognizes as a time of hope that the nutcases of the world will wake up and realize that peace on earth is a win/win proposition for everybody. If Christmas has changed, it's for the better. We should continue making Christmas bigger and louder and shinier until everybody gets it.  *** Happy Holidays, everyone!   del.icio.us Tags: holiday,humor Technorati Tags: holiday,humor

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• FireFox 6 Super Slow? Cache Settings Corruption

  - by Rick Strahl

  For those of you that follow me on Twitter, you've probably seen some of my tweets regarding major performance problems I've seen with the install of FireFox 6.0. FireFox 6.0 was released a couple of weeks ago and is treated as a 'force feed' update for FireFox 5.0. I'm not sure what the deal is with this braindead versioning that Mozilla is doing with major version releases coming out, what now every other month? Seriously that's retarded especially given the limited number of new features these releases bring, and the upgrade pain for plug-ins that the major version release causes. Anyway, after the FireFox updater bugged me long enough I finally gave in last week and updated to FireFox 6. Immediately after install I noticed terrible performance. Everything was running at a snail's pace with Web pages loading slowly and most content actually slowly 'painting' the page. A typical sign of content downloading slowly. However these are pages that should be mostly cached on my system and even repeated accesses ran just as slow. Just for a reality check I ran the same sites in Chrome (blazing fast) and IE (fast enough :-)) but FireFox - dog on a stick. Why so slow Boss? While complaining lots of people recommended to ditch FireFox - use Chrome, yada yada yada. Yeah, Chrome is fast and getting better but I have a number of plug-ins that I use in FF that I can't easily give up. So I suffered and started looking around more closely at what was happening. The first thing I noticed when accessing pages was that I continually saw accesses to the Google CDN downloading jQuery and jQuery UI. UI especially is pretty heavy in size and currently I'm in a location with a fairly slow IP connection where large files are a bit of an issue. However, seeing the CDN urls pop up repeatedly raised a flag with me. That stuff should be caching and it looked like each and every hit was reloading these scripts and various images over and over again. Fired up FireBug and sure enough I saw something like this on a repeated hit to my blog: Those two highlights are jquery and the main CSS file for the site and both are being loaded fully and taking a while to load. However, since this page had been loaded before, these items should be cached and show 304 requests instead of the full HTTP requests returning 200 result codes. In short it looked like FireFox was not caching ANY content at all and constantly reloading all page resources. No wonder things were running dog slow. Once I realized what the problem was I took a look in the about:config settings and lo and behold a bunch of the cache settings were set to not cache: In my case ALL the main cache flags were set to false for some reason that I can't figure out.  It appears that after the FireFox 6 update these flags somehow mysteriously changed and performance took a nose dive. Switching the .enable flags back to true and resetting all the cache settings tote default reverted performance back to the way it's supposed to be: reasonably fast and snappy as soon as content is cached and accessed again  from cache. I try not to muck with the about:config settings much (other than turning off the IPV6 option) but when there are problems access to these features can be really nice. However, I treat this as a last resort so it took me quite some time before I started looking through ALL the settings. This takes a while, not knowing what I was looking for exactly. If Web load performance is slow it's a good idea to check the cache settings. I have no idea what hosed these settings for me - I certainly didn't explicitly set them in about:config and while in FireFox's Options dialog I didn't see any option that would affect global caching like this, so this remains a mystery to me. Anyway, I hope that this is helpful to some, in case some of you end up running into a similar issue.© Rick Strahl, West Wind Technologies, 2005-2011Posted in FireFox   Tweet (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Exitus Acta Probat: The Post-Processing Module

  - by Phil Factor

  Sometimes, one has to make certain ethical compromises to ensure the success of a corporate IT project. Exitus Acta Probat (literally 'the result validates the deeds' meaning that the ends justify the means)It was a while back, whilst working as a Technical Architect for a well-known international company, that I was given the task of designing the architecture of a rather specialized accounting system. We'd tried an off-the-shelf (OTS) Windows-based solution which crashed with dispiriting regularity, and didn't quite do what the business required. After a great deal of research and planning, we commissioned a Unux-based system that used X-terminals for the desktops of  the participating staff. X terminals are now obsolete, but were then hot stuff; stripped-down Unix workstations that provided client GUIs for networked applications long before the days of AJAX, Flash, Air and DHTML. I've never known a project go so smoothly: I'd been initially rather nervous about going the Unix route, believing then that  Unix programmers were excitable creatures who were prone to  indulge in role-play enactments of elves and wizards at the weekend, but the programmers I met from the company that did the work seemed to be rather donnish, earnest, people who quickly grasped our requirements and were faultlessly professional in their work.After thinking lofty thoughts for a while, there was considerable pummeling of keyboards by our suppliers, and a beautiful robust application was delivered to us ahead of dates.Soon, the department who had commissioned the work received shiny new X Terminals to replace their rather depressing lavatory-beige PCs. I modestly hung around as the application was commissioned and deployed to the department in order to receive the plaudits. They didn't come. Something was very wrong with the project. I couldn't put my finger on the problem, and the users weren't doing any more than desperately and futilely searching the application to find a fault with it.Many times in my life, I've come up against a predicament like this: The roll-out of an application goes wrong and you are hearing nothing that helps you to discern the cause but nit-*** noise. There is a limit to the emotional heat you can pack into a complaint about text being in the wrong font, or an input form being slightly cramped, but they tried their best. The answer is, of course, one that every IT executive should have tattooed prominently where they can read it in emergencies: In Vino Veritas (literally, 'in wine the truth', alcohol loosens the tongue. A roman proverb) It was time to slap the wallet and get the department down the pub with the tab in my name. It was an eye-watering investment, but hedged with an over-confident IT director who relished my discomfort. To cut a long story short, The real reason gushed out with the third round. We had deprived them of their PCs, which had been good for very little from the pure business perspective, but had provided them with many hours of happiness playing computer-based minesweeper and solitaire. There is no more agreeable way of passing away the interminable hours of wage-slavery than minesweeper or solitaire, and the employees had applauded the munificence of their employer who had provided them with the means to play it. I had, unthinkingly, deprived them of it.I held an emergency meeting with our suppliers the following day. I came over big with the notion that it was in their interests to provide a solution. They played it cool, probably knowing that it was my head on the block, not theirs. In the end, they came up with a compromise. they would temporarily descend from their lofty, cerebral stamping grounds  in order to write a server-based Minesweeper and Solitaire game for X Terminals, and install it in a concealed place within the system. We'd have to pay for it, though. I groaned. How could we do that? "Could we call it a 'post-processing module?" suggested their account executive.And so it came to pass. The application was a resounding success. Every now and then, the staff were able to indulge in some 'post-processing', with what turned out to be a very fine implementation of both minesweeper and solitaire. There were several refinements: A single click in a 'boss' button turned the games into what looked just like a financial spreadsheet.  They even threw in a multi-user version of Battleships. The extra payment for the post-processing module went through the change-control process without anyone untoward noticing, and peace once more descended. Only one thing niggles. Those games were good. Do they still survive, somewhere in a Linux library? If so, I'd like to claim a small part in their production.

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• Liskov Substitution Principle and the Oft Forgot Third Wheel

  - by Stacy Vicknair

  Liskov Substitution Principle (LSP) is a principle of object oriented programming that many might be familiar with from the SOLID principles mnemonic from Uncle Bob Martin. The principle highlights the relationship between a type and its subtypes, and, according to Wikipedia, is defined by Barbara Liskov and Jeanette Wing as the following principle:   Let be a property provable about objects of type . Then should be provable for objects of type where is a subtype of .   Rectangles gonna rectangulate The iconic example of this principle is illustrated with the relationship between a rectangle and a square. Let’s say we have a class named Rectangle that had a property to set width and a property to set its height. 1: Public Class Rectangle 2: Overridable Property Width As Integer 3: Overridable Property Height As Integer 4: End Class   We all at some point here that inheritance mocks an “IS A” relationship, and by gosh we all know square IS A rectangle. So let’s make a square class that inherits from rectangle. However, squares do maintain the same length on every side, so let’s override and add that behavior. 1: Public Class Square 2: Inherits Rectangle 3:  4: Private _sideLength As Integer 5:  6: Public Overrides Property Width As Integer 7: Get 8: Return _sideLength 9: End Get 10: Set(value As Integer) 11: _sideLength = value 12: End Set 13: End Property 14:  15: Public Overrides Property Height As Integer 16: Get 17: Return _sideLength 18: End Get 19: Set(value As Integer) 20: _sideLength = value 21: End Set 22: End Property 23: End Class   Now, say we had the following test: 1: Public Sub SetHeight_DoesNotAffectWidth(rectangle As Rectangle) 2: 'arrange 3: Dim expectedWidth = 4 4: rectangle.Width = 4 5:  6: 'act 7: rectangle.Height = 7 8:  9: 'assert 10: Assert.AreEqual(expectedWidth, rectangle.Width) 11: End Sub   If we pass in a rectangle, this test passes just fine. What if we pass in a square?   This is where we see the violation of Liskov’s Principle! A square might "IS A” to a rectangle, but we have differing expectations on how a rectangle should function than how a square should! Great expectations Here’s where we pat ourselves on the back and take a victory lap around the office and tell everyone about how we understand LSP like a boss. And all is good… until we start trying to apply it to our work. If I can’t even change functionality on a simple setter without breaking the expectations on a parent class, what can I do with subtyping? Did Liskov just tell me to never touch subtyping again? The short answer: NO, SHE DIDN’T. When I first learned LSP, and from those I’ve talked with as well, I overlooked a very important but not appropriately stressed quality of the principle: our expectations. Our inclination is to want a logical catch-all, where we can easily apply this principle and wipe our hands, drop the mic and exit stage left. That’s not the case because in every different programming scenario, our expectations of the parent class or type will be different. We have to set reasonable expectations on the behaviors that we expect out of the parent, then make sure that those expectations are met by the child. Any expectations not explicitly expected of the parent aren’t expected of the child either, and don’t register as a violation of LSP that prevents implementation. You can see the flexibility mentioned in the Wikipedia article itself: A typical example that violates LSP is a Square class that derives from a Rectangle class, assuming getter and setter methods exist for both width and height. The Square class always assumes that the width is equal with the height. If a Square object is used in a context where a Rectangle is expected, unexpected behavior may occur because the dimensions of a Square cannot (or rather should not) be modified independently. This problem cannot be easily fixed: if we can modify the setter methods in the Square class so that they preserve the Square invariant (i.e., keep the dimensions equal), then these methods will weaken (violate) the postconditions for the Rectangle setters, which state that dimensions can be modified independently. Violations of LSP, like this one, may or may not be a problem in practice, depending on the postconditions or invariants that are actually expected by the code that uses classes violating LSP. Mutability is a key issue here. If Square and Rectangle had only getter methods (i.e., they were immutable objects), then no violation of LSP could occur. What this means is that the above situation with a rectangle and a square can be acceptable if we do not have the expectation for width to leave height unaffected, or vice-versa, in our application. Conclusion – the oft forgot third wheel Liskov Substitution Principle is meant to act as a guidance and warn us against unexpected behaviors. Objects can be stateful and as a result we can end up with unexpected situations if we don’t code carefully. Specifically when subclassing, make sure that the subclass meets the expectations held to its parent. Don’t let LSP think you cannot deviate from the behaviors of the parent, but understand that LSP is meant to highlight the importance of not only the parent and the child class, but also of the expectations WE set for the parent class and the necessity of meeting those expectations in order to help prevent sticky situations.   Code examples, in both VB and C# Technorati Tags: LSV,Liskov Substitution Principle,Uncle Bob,Robert Martin,Barbara Liskov,Liskov

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• Oracle Social Network Developer Challenge Winners

  - by kellsey.ruppel

  Originally posted by Jake Kuramoto on The Apps Lab blog. Now that OpenWorld 2012 has wrapped, I have time to tell you all about what happened. Maybe you recall that Noel (@noelportugal) and I were running a modified hackathon during the show, the Oracle Social Network Developer Challenge. Without further ado, congratulations to Dimitri Gielis (@dgielis) and Martin Giffy D’Souza (@martindsouza) on their winning entry, an integration between Oracle APEX and Oracle Social Network that integrates feedback and bug submission with Oracle Social Network Conversations, allowing developers, end-users and project leaders to view and discuss the feedback on their APEX applications from within Oracle Social Network. Update: Bob Rhubart of OTN (@brhubart) interviewed Dimitri and Martin right after their big win. Money quote from Dimitri when asked what he’d buy with the $500 in Amazon gift cards, “Oracle Social Network.” Nice one. In their own words: In the developers perspective it’s important to get feedback soon, so after a first iteration and end-users start to test, they can give feedback of the application. Previously it stopped there, and it was up to the developer to communicate further with email, phone etc. With OSN every feedback and communication gets logged and other people can see the discussion immediately as well. For the end users perspective he can now communicate in a more efficient way to not only the developers, but also between themselves. Maybe many end-users (in different locations) would like to change some behaviour, by using OSN they can see the entry somebody put in with a screenshot and they can just start to chat about it. Some key technical end users can have lighten the tasks of the development team by looking at the feedback first and start to communicate with their peers. For the project manager he has now the ability to really see what communication has taken place in certain areas and can make decisions on that. Later, if things come up again, he can always go back in OSN and see what was said at that moment in time. Integrating OSN in the APEX applications enhances the user experience, makes the lives of the developers easier and gives a better overview to project managers. Incidentally, you may already know Dimitri and Martin, since both are Oracle Ace Directors. I ran into Martin at the Ace Director briefings Friday before the conference started, and at that point, he wasn’t sure he’d have time to enter the Challenge. After some coaxing, he and Dimitri agreed to give it a go and banged out their entry on Tuesday night, or more accurately, very early Wednesday morning, the day of the Challenge judging. I think they said it took them about four hours of hardcore coding to get it done, very much like a traditional hackathon, which is essentially a code sprint from idea to finished product. Here are some screenshots of the workflow they built. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; } I love this idea, i.e. closing the loop between web developers and users, a very common pain point, and so did our judges. Speaking of, special thanks to our panel of three judges: Reggie Bradford (@reggiebradford), serial entrepreneur, founder of Vitrue and SVP of Cloud Product Development at Oracle Robert Hipps (@roberthipps), VP of Development for Oracle Social Network and my former boss Roland Smart (@rsmartx), VP of Social Marketing and the brains behind the Oracle Social Developer Community Finally, thanks to everyone who made this possible, including: The three other teams from HarQen (@harqen), TEAM Informatics (@teaminformatics) and Fishbowl Solutions (@fishbowle20) featuring Friend of the ‘Lab John Sim (@jrsim_uix), who finished and presented entries. I’ll be posting the details of their work this week. The one guy who finished an entry, but couldn’t make the judging, Bex Huff (@bex). Bex rallied from a hospitalization due to an allergic reaction during the show; he’s fine, don’t worry. I’ll post details of his work next week, too. The 40-plus people who registered to compete in the Challenge. Noel for all his hard work, sample code, and flying monkey target, more on that to come. The Oracle Social Network development team for supporting this event. Everyone in legal and the beta program office for their help. And finally, the Oracle Technology Network (@oracletechnet) for hosting the event and providing countless hours of operational and moral support. Sorry if I’ve missed some people, since this was a huge team effort. This event was a big success, and we plan to do similar events in the future. Stay tuned to this channel for more. 

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• What Counts For a DBA: Simplicity

  - by Louis Davidson

  Too many computer processes do an apparently simple task in a bizarrely complex way. They remind me of this strip by one of my favorite artists: Rube Goldberg. In order to keep the boss from knowing one was late, a process is devised whereby the cuckoo clock kisses a live cuckoo bird, who then pulls a string, which triggers a hat flinging, which in turn lands on a rod that removes a typewriter cover…and so on. We rely on creating automated processes to keep on top of tasks. DBAs have a lot of tasks to perform: backups, performance tuning, data movement, system monitoring, and of course, avoiding being noticed.  Every day, there are many steps to perform to maintain the database infrastructure, including: checking physical structures, re-indexing tables where needed, backing up the databases, checking those backups, running the ETL, and preparing the daily reports and yes, all of these processes have to complete before you can call it a day, and probably before many others have started that same day. Some of these tasks are just naturally complicated on their own. Other tasks become complicated because the database architecture is excessively rigid, and we often discover during “production testing” that certain processes need to be changed because the written requirements barely resembled the actual customer requirements.   Then, with no time to change that rigid structure, we are forced to heap layer upon layer of code onto the problematic processes. Instead of a slight table change and a new index, we end up with 4 new ETL processes, 20 temp tables, 30 extra queries, and 1000 lines of SQL code.  Report writers then need to build reports and make magical numbers appear from those toxic data structures that are overly complex and probably filled with inconsistent data. What starts out as a collection of fairly simple tasks turns into a Goldbergian nightmare of daily processes that are likely to cause your dinner to be interrupted by the smartphone doing the vibration dance that signifies trouble at the mill. So what to do? Well, if it is at all possible, simplify the problem by either going into the code and refactoring the complex code to simple, or taking all of the processes and simplifying them into small, independent, easily-tested steps.  The former approach usually requires an agreement on changing underlying structures that requires countless mind-numbing meetings; while the latter can generally be done to any complex process without the same frustration or anger, though it will still leave you with lots of steps to complete, the ability to test each step independently will definitely increase the quality of the overall process (and with each step reporting status back, finding an actual problem within the process will be definitely less unpleasant.) We all know the principle behind simplifying a sequence of processes because we learned it in math classes in our early years of attending school, starting with elementary school. In my 4 years (ok, 9 years) of undergraduate work, I remember pretty much one thing from my many math classes that I apply daily to my career as a data architect, data programmer, and as an occasional indentured DBA: “show your work”. This process of showing your work was my first lesson in simplification. Each step in the process was in fact, far simpler than the entire process.  When you were working an equation that took both sides of 4 sheets of paper, showing your work was important because the teacher could see every step, judge it, and mark it accordingly.  So often I would make an error in the first few lines of a problem which meant that the rest of the work was actually moving me closer to a very wrong answer, no matter how correct the math was in the subsequent steps. Yet, when I got my grade back, I would sometimes be pleasantly surprised. I passed, yet missed every problem on the test. But why? While I got the fact that 1+1=2 wrong in every problem, the teacher could see that I was using the right process. In a computer process, the process is very similar. We take complex processes, show our work by storing intermediate values, and test each step independently. When a process has 100 steps, each step becomes a simple step that is tested and verified, such that there will be 100 places where data is stored, validated, and can be checked off as complete. If you get step 1 of 100 wrong, you can fix it and be confident (that if you did your job of testing the other steps better than the one you had to repair,) that the rest of the process works. If you have 100 steps, and store the state of the process exactly once, the resulting testable chunk of code will be far more complex and finding the error will require checking all 100 steps as one, and usually it would be easier to find a specific needle in a stack of similarly shaped needles.  The goal is to strive for simplicity either in the solution, or at least by simplifying every process down to as many, independent, testable, simple tasks as possible.  For the tasks that really can’t be done completely independently, minimally take those tasks and break them down into simpler steps that can be tested independently.  Like working out division problems longhand, have each step of the larger problem verified and tested.

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• Justifiable Perks.

  - by Phil Factor

      I was once the director of a start-up IT Company, and had the task of recruiting a proportion of the management team. As my background was in IT management, I was rather more familiar with recruiting Geeks for technology jobs, but here, one of my early tasks was interviewing a Marketing Director.  The small group of financiers had suggested a rather strange Irishman called  Halleran.  From my background in City of London dealing-rooms, I was slightly unprepared for the experience of interviewing anyone wearing a pink suit. Many of my older City colleagues would have required resuscitation after seeing his white leather shoes. However, nobody will accuse me of prejudging an interviewee. After all, many Linux experts who I’ve come to rely on have appeared for interview dressed as hobbits. In fact, the interview went well, and we had even settled his salary.  I was somewhat unprepared for the coda.    ‘And I will need to be provided with a Ferrari  by the company.’    ‘Hmm. That seems reasonable.’    Initially, he looked startled, and then a slow smile of victory spread across his face.    ‘What colour would you like?’ I asked genially.    ‘It has to be red.’ He looked very earnest on this point.    ‘Fine. I have to go past Hamleys on the way home this evening, so I’ll pick one up then for you.’    ‘Er.. Hamley’s is a toyshop, not a Ferrari Dealership.’    I stared at him in bafflement for a few seconds. ‘You’re not seriously asking for a real Ferrari are you?’     ‘Well, yes. Not for my own sake, you understand. I’d much prefer a simple run-about, but my position demands it. How could I maintain the necessary status in the office without one? How could I do my job in marketing when my grey Datsun was all too visible in the car Park? It is a tool of the job.’    ‘Excuse me a moment, but I must confer with the MD’    I popped out to see Chris, the MD. ‘Chris, I’m interviewing a lunatic in a pink suit who is trying to demand that a Ferrari is a precondition of his employment. I tried the ‘misunderstanding trick’ but it didn’t faze him.’     ‘Sorry, Phil, but we’ve got to hire him. The VCs insist on it. You’ve got to think of something that doesn’t involve committing to the purchase of a Ferrari. Current funding barely covers the rent for the building.’    ‘OK boss. Leave it to me.’    On return, I slapped O’Halleran’s file on the table with a genial, paternalistic smile. ‘Of course you should have a Ferrari. The only trouble is that it will require a justification document that can be presented to the board. I’m sure you’ll have no problem in preparing this document in the required format.’ The initial look of despair was quickly followed by a bland look of acquiescence. He had, earlier in the interview, argued with great eloquence his skill in preparing the tiresome documents that underpin the essential corporate and government deals that were vital to the success of this new enterprise. The justification of a Ferrari should be a doddle.     After the interview, Chris nervously asked how I’d fared.     ‘I think it is all solved.’    ‘… without promising a Ferrari, I hope.’    ‘Well, I did actually; on condition he justified it in writing.’    Chris issued a stream of invective. The strain of juggling the resources in an underfunded startup was beginning to show.    ‘Don’t worry. In the unlikely event of him coming back with the required document, I’ll give him mine.’    ‘Yours?’ He strode over to the window to stare down at the car park.    He needn’t have worried: I knew that his breed of marketing man could more easily lay an ostrich egg than to prepare a decent justification document. My Ferrari is still there at the back of my garage. Few know of the Ferrari cultivator, a simple inexpensive motorized device designed for the subsistence farmers of southern Italy. It is the very devil to start, but it creates a perfect tilth for the seedbed.

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• How do I prove or disprove "god" objects are wrong?

  - by honestduane

  Problem Summary: Long story short, I inherited a code base and an development team I am not allowed to replace and the use of God Objects is a big issue. Going forward, I want to have us re-factor things but I am getting push-back from the teams who want to do everything with God Objects "because its easier" and this means I would not be allowed to re-factor. I pushed back citing my years of dev experience, that I'm the new boss who was hired to know these things, etc, and so did the third party offshore companies account sales rep, and this is now at the executive level and my meeting is tomorrow and I want to go in with a lot of technical ammo to advocate best practices because I feel it will be cheaper in the long run (And I personally feel that is what the third party is worried about) for the company. My issue is from a technical level, I know its good long term but I'm having trouble with the ultra short term and 6 months term, and while its something I "know" I cant prove it with references and cited resources outside of one person (Robert C. Martin, aka Uncle Bob), as that is what I am being asked to do as I have been told having data from one person and only one person (Robert C Martin) is not good enough of an argument. Question: What are some resources I can cite directly (Title, year published, page number, quote) by well known experts in the field that explicitly say this use of "God" Objects/Classes/Systems is bad (or good, since we are looking for the most technically valid solution)? Research I have already done: I have a number of books here and I have searched their indexes for the use of the words "god object" and "god class". I found that oddly its almost never used and the copy of the GoF book I have for example, never uses it (At least according to the index in front of me) but I have found it in 2 books per the below, but I want more I can use. I checked the Wikipedia page for "God Object" and its currently a stub with little reference links so although I personally agree with that it says, It doesn't have much I can use in an environment where personal experience is not considered valid. The book cited is also considered too old to be valid by the people I am debating these technical points with as the argument they are making is that "it was once thought to be bad but nobody could prove it, and now modern software says "god" objects are good to use". I personally believe that this statement is incorrect, but I want to prove the truth, whatever it is. In Robert C Martin's "Agile Principles, Patterns, and Practices in C#" (ISBN: 0-13-185725-8, hardcover) where on page 266 it states "Everybody knows that god classes are a bad idea. We don't want to concentrate all the intelligence of a system into a single object or a single function. One of the goals of OOD is the partitioning and distribution of behavior into many classes and many function." -- And then goes on to say sometimes its better to use God Classes anyway sometimes (Citing micro-controllers as an example). In Robert C Martin's "Clean Code: A Handbook of Agile Software Craftsmanship" page 136 (And only this page) talks about the "God class" and calls it out as a prime example of a violation of the "classes should be small" rule he uses to promote the Single Responsibility Principle" starting on on page 138. The problem I have is all my references and citations come from the same person (Robert C. Martin), and am from the same single person/source. I am being told that because he is just one guy, my desire to not use "God Classes" is invalid and not accepted as a standard best practice in the software industry. Is this true? Am I doing things wrong from a technical perspective by trying to keep to the teaching of Uncle Bob? God Objects and Object Oriented Programming and Design: The more I think of this the more I think this is more something you learn when you study OOP and its never explicitly called out; Its implicit to good design is my thinking (Feel free to correct me, please, as I want to learn), The problem is I "know" this, but but not everybody does, so in this case its not considered a valid argument because I am effectively calling it out as universal truth when in fact most people are statistically ignorant of it since statistically most people are not programmers. Conclusion: I am at a loss on what to search for to get the best additional results to cite, since they are making a technical claim and I want to know the truth and be able to prove it with citations like a real engineer/scientist, even if I am biased against god objects due to my personal experience with code that used them. Any assistance or citations would be deeply appreciated.

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• About Me

  - by Jeffrey West

  I’m new to blogging.  This is the second blog post that I have written, and before I go too much further I wanted the readers of my blog to know a bit more about me… Kid’s Stuff By trade, I am a programmer (or coder, developer, engineer, architect, etc).  I started programming when I was 12 years old.  When I was 7, we got our first ‘family’ computer – an Apple IIc.  It was great to play games on, and of course what else was a 7-year-old going to do with it.  I did have one problem with it, though.  When I put in my 5.25” floppy to play a game, sometimes, instead loading my game I would get a mysterious ‘]’ on the screen with a flashing cursor.  This, of course, was not my game.  Much like the standard ‘Microsoft fix’ is to reboot, back then you would take the floppy out, shake it, and restart the computer and pray for a different result. One day, I learned at school that I could topple my nemesis – the ‘]’ and flashing cursor – by typing ‘load’ and pressing enter.  Most of the time, this would load my game and then I would get to play.  Problem solved.  However, I began to wonder – what else can I make it do? When I was in 5th grade my dad got a bright idea to buy me a Tandy 1000HX.  He didn’t know what I was going to do with it, and neither did I.  Least of all, my mom wasn’t happy about buying a 5th grader a $1,000 computer.  Nonetheless, Over time, I learned how to write simple basic programs out of the back of my Math book: 10 x=5 20 y=6 30 PRINT x+y That was fun for all of about 5 minutes.  I needed more – more challenges, more things that I could make the computer do.  In order to quench this thirst my parents sent me to National Computer Camps in Connecticut.  It was one of the best experiences of my childhood, and I spent 3 weeks each summer after that learning BASIC, Pascal, Turbo C and some C++.  There weren’t many kids at the time who knew anything about computers, and lets just say my knowledge of and interest in computers didn’t score me many ‘cool’ points.  My experiences at NCC set me on the path that I find myself on now, and I am very thankful for the experience.  Real Life I have held various positions in the past at different levels within the IT layer cake.  I started out as a Software Developer for a startup in the Dallas, TX area building software for semiconductor testing statistical process control and sampling.  I was the second Java developer that was hired, and the ninth employee overall, so I got a great deal of experience developing software.  Since there weren’t that many people in the organization, I also got a lot of field experience which meant that if I screwed up the code, I got yelled at (figuratively) by both my boss AND the customer.  Fun Times!  What made it better was that I got to help run pilot programs in Taiwan, Singapore, Malaysia and Malta.  Getting yelled at in Taiwan is slightly less annoying that getting yelled at in Dallas… I spent the next 5 years at Accenture doing systems integration in the ‘SOA’ group.  I joined as a Consultant and left as a Senior Manager.  I started out writing code in WebLogic Integration and left after I wrapped up project where I led a team of 25 to develop the next generation of a digital media platform to deliver HD content in a digital format.  At Accenture, I had the pleasure of working with some truly amazing people – mentoring some and learning from many others – and on some incredible real-world IT projects.  Given my background with the BEA stack of products I was often called in to troubleshoot and tune WebLogic, ALBPM and ALSB installations and have logged many hours digging through thread dumps, running performance tests with SoapUI and decompiling Java classes we didn’t have the source for so I could see what was going on in the code. I am now a Senior Principal Product Manager at Oracle in the Application Grid practice.  The term ‘Application Grid’ refers to a collection of software and hardware products within Oracle that enables customers to build horizontally scalable systems.  This collection of products includes WebLogic, GlassFish, Coherence, Tuxedo and the JRockit/HotSpot JVMs (HotSprocket, maybe?).  Now, with the introduction of Exalogic it has grown to include hardware as well. Wrapping it up… I love technology and have a diverse background ranging from software development to HW and network architecture & tuning.  I have held certifications for being an Oracle Certified DBA, MSCE and Cisco Certified Network Professional (CCNP), among others and I have put those to great use over my career.  I am excited about programming & technology and I enjoy helping people learn and be successful.  If you are having challenges with WebLogic, BPM or Service Bus feel free to reach out to me and I’ll be happy to help as I have time. Thanks for stopping by!   --Jeff

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• Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

  - by ultan o'broin

  Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments.  Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience.  3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way,  with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be  unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content?  Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners.  8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ... 

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• Gamification at OOW

  - by erikanollwebb

  Last week was Oracle OpenWorld, and for those of you not in tech or downtown San Francisco, that might not mean a whole lot.  However, if you are familiar with it, Oracle OpenWorld is our premier customer event.  This year, more than 50,000 people attended.  It's not a good week to visit San Francisco on vacation because Oracle customers take over all the hotels in town!  It was crazy, but a lot of fun and it's a great opportunity for the Apps UX group to do customer research with a range of customers.  This year, more than 100+ customers and partners took the time to team up with our UX experts and provide feedback on new designs and ideas. Over three days,  UX teams conducted 8  one-on-one user feedback sessions, 4 focus groups and 7 surveys. In addition, we conducted a voice capture activity and were able to collect close to 70 speech samples at the lab and DEMOgrounds. This was a great opportunity for us to do some testing on some specific gamification concepts with a set of business analysts.  We pulled in 8 folks for a focus group on gamification concepts and whether they thought those would work for their teams. To get ready for this, my designer extraordinaire, Andrea Cantú, flew into town and we spent almost a week locked in a room together brainstorming design ideas.  We killed a few trees trying to get all of our concepts and other examples together in the process, but in the end, we put together a whole series of examples of how you might gamify an Oracle app (in this case, CRM).  Andrea is a genius for this kind of thing and the comps she created looked great.  Here's a picture of her hard at work!  We also had the good fortune to have my boss, Laurie Pattison and my usability contractor, Shobana Subramanian there to note take and observe as well.  Here's a few shots of us, hard at work preparing for the day (or checking out something on Laurie's iPhone...) To start things off, we gave an overview of gamification and I talked about what it's used for.  Then we gave the participants a scenario about our sales person and what we were trying to get her to do. It was a great opportunity to highlight what our business goals might be and why we might want to add game mechanics.  It was also a good way to get them thinking about how that might work for them in their environments and workplaces. There were some surprises for the day.  We asked how many of them were already familiar with the concept of gamification--only two people had heard of it and only one was using game mechanics in his work.  That's in contrast to a survey we just ran internally with folks in a dev org where almost 50% of about 450 respondents had heard of gamification.  As we discussed the ways game mechanics could be used, it became clear that many of the folks had seen some game mechanics in action but didn't know that's what they were.  We also noticed that the folks in this group felt that if they were trying to sell the concept in their orgs, they wouldn't call it gamification.  That's not a huge surprise to me--they said what we've heard in the past, that gamification does not seem like a serious term for enterprise software.  They said they'd sell it with the goals--as a means to increase behaviors by rewarding users for activities.  It's a funny problem.  The word puts some folks off, but at the same time, I haven't seen another one word description that quite captures the range of things that "gamification" can cover.  My guess is that the more mainstream the term becomes, the more desensitized we'll become to the idea the it's trivializing enterprise software in some way.  Still, it was interesting to note that this group still felt that they would not take this concept to their bosses or teams and call it "gamification".  They focused on the goals, and how we could incentivize desired behaviors with game mechanics.  As I have already stated in other posts, I feel like my org is more receptive to discussing how this is just a more transparent type of usability and user experience methods than talking about gamification.  That's the argument they said they would use. All in all, it was a good session.  I love getting to talk to customers, present ideas and concepts, and get their feedback and input.  It's the type of thing that really helps drive our designs and keeps us grounded in what our customers need/want.  We're already planning where to get more feedback opportunities in the coming months. 

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• Specs, Form and Function – What am I Missing?

  - by Barry Shulam

  0 0 1 628 3586 08041 29 8 4206 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Friday October 26th the Microsoft Surface RT arrived at the office.  I was summoned to my boss’s office for the grand unpacking.  If I had planned ahead I could have used my iPhone 4 to film the event and post it on YouTube however the desire to hold the device and turn it ON was more inviting than becoming a proxy reviewer for Engadget’s website.  1980 was the first time we had a personal computer in our house.  It was a  Kaypro computer. It weighed 29 pounds more than any persons lap could hold.  Then the term “portable computer” meant you could remove it from the building and take it else where.  Today I am typing on this entry on a Macbook Air which weighs 2.38 pounds. This morning Amazons front page main title is: “Much More for Much Less” I was born at the right time to start with the CPM operating system on the Kaypro thru the DOS, Windows, Linux, Mac OSX and mobile phone operating systems and languages.  If you are not aware Technology is moving at a rapid pace.  The New iPad (those who are keeping score – iPad4) is replacing a 7 month old machine the New iPad (iPad 3) I have used and owned many technology devices in my life.  The main point that most of the reader who are in the USA overlook is the fact that we are in the USA.  The devices we purchase have a great digital garden to support them.  The Kaypro computer had a 7-inch screen.  It was a TV tube with two colors – Black and Green.  You could see the 80-column screen flicker with characters – have you every played Pac-Man emulated on the screen with the ABC characters. Traveling across the world you will find that not all apps on your device will function as they did back home because they are not offered outside of your country of origin. I think the main question a buyer of technology should be asking is Function.  The greatest Specs with out function limit you.  The most beautiful form with out function is the same as a crystal vase on your shelf – not a good cereal bowl in the morning. Microsoft Surface RT, Amazon Kindle Fire and Apple iPad all great devices in their respective customers hands. My advice for those looking to purchase on this year:  If the device is your only technology device you buy what you WANT and LIKE. Consider this parallel universe if its not your only device?  Ever go shopping for clothing, shoes, and accessories with your wife, girlfriend, sister or mother?  If you listen carefully you will hear the little voices coming out of there heads saying:  “This goes well with that and I can use it also with that outfit” ”Do you think this clashes with that?”  “Ohh I love how that combination looks on you”.  Portable devices such as tablets and computers can offer a whole lot more when they are combined with the digital echo system you have at home and the manufacturer offers online. Pros of each Device: Microsoft Surface RT: There is a new functionality named SmartGlass which will let you share the content off your tablet to your XBOX 360.  Microsoft office is loaded on the tablet.  You can have more than one user profile on the tablet if you share it with others.   Amazon Kindle or Kindle HD: If you are an Amazon consumer with an annual Amazon Prime service you can consume videos and read books off the Amazon site.  Its the cheapest device.  Its a step up from the kindle reader in many ways.   Apple Ipad or Ipad mini: Over 270 Thousand applications.  Airplay permits you the ability to share to your TV screen. If you are a cord cutter (a person who gets their entertainment content over the web or air vs Cable Providers) the Airplay or Smart glass are a huge bonus.  iPad mini or not: The mini will fit in a purse where the larger one will not.  Its lighter which makes it nice to hold for prolonged periods.  It has an option for LTE wireless which non of the other sub 9 inch tables offer.  The screen is non retina which means the applications are smaller.  Speaking with individuals who are above 50 in age that wear glasses they retina does not make a difference for them however they prefer the larger iPad over the new mini.   Happy Shopping this Channuka Season.   The Kosher Coder.   Follow me on twitter @KosherCoder

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• Taking a Flying Leap

  - by Lance Shaw

  Yesterday, I went skydiving with three of my children.  It was thrilling, scary, invigorating and exciting. While there is obvious risk involved, the reward and feeling of success was well worth it. You might already be wondering what skydiving would have to with WebCenter, so let me explain. Implementing a skydiving program and becoming an instructor does not happen overnight.  It does not happen with the purchase of the needed technology. Not one of us would go out, buy a parachute, the harnesses, helmet and all the gear and be able to convince anyone that we are now ready to be a skydiving instructor. The fact is that obtaining the technology is merely a small piece of the overall process and so is the case with managing content in your company. You don't just buy the right software (Oracle WebCenter Content) and go to your boss and declare information management success. There is planning, research and effort that goes into deploying software of any kind and especially when it is as mission-critical to the success of your business as Enterprise Content Management. To become a certified skydiving instructor takes at least 3 years of commitment and often longer. In the United States, candidates must complete over 500 solo jumps of their own over a minimum of 36 months and then must complete additional rigorous training under observation.  When you consider the amount of time and effort involved, it's not unlike getting a college degree and anyone that has trusted their lives to one of these instructors will no doubt appreciate their dedication to the curriculum.  Implementing an ECM system won't take that long, but it certainly requires commitment, analysis and consideration. But guess what?  Humans are involved and that means that mistakes can happen and that rules change.  This struck me while reading an excellent post on darkreading.com by Glenn S. Phillips entitled "Mission Impossible: 4 Reasons Compliance is Impossible".  His over-arching point was that with information management and security, environments change and people are involved meaning the work is never done.  He stated that you can never claim your compliance efforts are complete because of the following reasons. People are involved.  And lets face it, some are more trustworthy than others. Change is Constant. There is always some new technology coming along that is disruptive. Consumer grade cloud file sharing and sync tools come to mind here. Compliance is interpreted, not defined.  Laws and the judges that read them are always on the move. Technology is a tool, not a complete solution. There is no magic pill. The skydiving analogy holds true here as well.  Ultimately, a single person packs your parachute.  For obvious reasons, you prefer that this person be trustworthy but there are no absolute guarantees of a 100% error-free scenario.  Weather and wind conditions are never a constant and the best-laid plans for a great day of skydiving are easily disrupted by forces outside of your control.  Rules and regulations vary by location and may be updated at any time and as I mentioned early on, even the best technology on its own will only get you started. The good news is that, like skydiving, with the right technology, the right planning, the right team and a proper understanding of the rules and regulations that govern your industry, your ECM deployment can be a great success.  Failure to plan for any of the 4 factors that Glenn outlined in his article will certainly put your deployment and maybe even your company at risk, so consider them carefully. As a final aside, for those of you who consider skydiving an incredibly dangerous and risky pastime, consider this comparative statistic.  In 2012, the U.S. Parachute Association recorded 19 fatal skydiving accidents in the U.S. out of roughly 3.1 million jumps.  That’s 0.006 fatalities per 1,000 jumps. By comparison, the U.S. National Highway Traffic Safety Administration reports that there were 34,080 deaths due to car accidents in 2012.  Based on the percentages, one could argue that it is safer to jump out of a plane than to drive to the airport where the skydiving will take place. While the way you manage, secure, classify, control, retain and dispose of company files may not carry as much risk as driving or skydiving, it certainly carries risk for the organization when not planned and deployed appropriately.  Consider all the factors involved in your organization as you make your content management plans.  For additional areas of consideration, be sure to download our free whitepaper on the topic entitled "The Top 10 Criteria for Choosing an ECM System" which is available for download here.

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• Knowing your user is key--Part 1: Motivation

  - by erikanollwebb

  I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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• Gamification = -10#/3mo

  - by erikanollwebb

  One of the purposes of gamification of anything is to see if you can modify the behavior of the user. In the enterprise, that might mean getting sales people to enter more information into a CRM system, encouraging employees to update their HR records, motivating people to participate in forums and discussions, or process invoices more quickly.  Wikipedia defines behavior modification as "the traditional term for the use of empirically demonstrated behavior change techniques to increase or decrease the frequency of behaviors, such as altering an individual's behaviors and reactions to stimuli through positive and negative reinforcement of adaptive behavior and/or the reduction of behavior through its extinction, punishment and/or satiation."  Gamification is just a way to modify someone's behavior using game mechanics. And the magic question is always whether it works. So I thought I would present my own little experiment from the last few months.  This spring, I upgraded to a Samsung Galaxy 4.  It's a pretty sweet phone in many ways, but one of the little extras I discovered was a built in app called S Health. S Health is an app that you can use to track calories, weight, exercise and it has a built in pedometer. I looked at it when I got the phone, but assumed you had to turn it on to use it so I didn't look at it much.  But sometime in July, I realized that in fact, it just ran in the background and was quietly tracking my steps, with a goal of 10,000 per day.  10,000 steps per day is this magic number recommended by the Surgeon General and the American Heart Association.  Dr. Oz pushes it as the goal for daily exercise.  It's about 5 miles of walking. I'm generally not the kind of person who always has my phone with me.  I leave it in my purse and pull it out when I need it.  But then I realized that meant I wasn't getting a good measure of my steps.  I decided to do a little experiment, and carry it with me as much as possible for a week.  That's when I discovered the gamification that changed my life over the last 3 months.  When I hit 10,000 steps, the app jingled out a little "success!" tune and I got a badge.  I was hooked.  I started carrying my phone.  I started making sure I had shoes I could walk in with me.  I started walking at lunch time, because I realized how often I sat at my desk for 8-10 hours every day without moving.  I started pestering my husband to walk with me after work because I hadn't hit my 10,000 yet, leading him at one point to say "I'm not as much a slave to that badge as you are!"  I started looking at parking lots differently.  Can't get a space up close?  No worries, just that many steps toward my 10,000.  I even tried to see if there was a second power user level at 15,000 or 20,000 (*sadly, no).  If I was close at the end of the day, I have done laps around my house until I got my badge.  I have walked around the block one more time to get my badge.  I have mentally chastised myself when I forgot to put my phone in my pocket because I don't know how many steps I got.  The badge below I got when my boss and I were in New York City and we walked around the block of our hotel just to watch the badge pop up. There are a bunch of tools out on the market now that have similar ideas for helping you to track your exercise, make it social.  There are apps (my favorite is still Zombies, Run!).  You could buy a FitBit or UP by Jawbone.   Interactive fitness makes the Expresso stationary bike with built in video games.  All designed to help you be more aware of your activity and keep you engaged and motivated.  And the idea is to help you change your behavior. I know someone who would spend extra time and work hard on the Expresso because he had built up strategies for how to kill the most dragons while he was riding to get more points.  When the machine broke down, he didn't ride a different bike because it just wasn't that interesting. But for me, just the simple jingle and badge have been all I needed.  I admit, I still giggle gleefully when I hear the tune sing out from my pocket. After a few weeks, I noticed I had dropped a few pounds.  Not a lot, just 2-3.  But then I was really hooked.  I started making a point both to eat a little less and hit 10,000 steps as much as I could.  I bemoaned that during the floods in Boulder, I wasn't hitting my 10,000 steps.  And now, a few months later, I'm almost 10 lbs lighter. All for 1 badge a day. So yes, simple gamification can increase motivation and engagement.  And that can lead to changes in behavior.  Now the job is to apply that to the enterprise space in a meaningful and engaging way. 

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• Why everybody should do Sales!

  - by FelixWehmeyer

  I speak with many business students and ask them what job they want to get into. Most of them tell me they want a job in Marketing, Management Consulting or Finance. I hardly ever hear “Sales, that is what I want to do”, and I often wonder why. I would like to start with a quote from Zig Ziglar, a successful salesman: "Nothing happens until someone sells something." But to get back to the main point, why wouldn’t you want to get in sales? When people think of sales, they picture a typical salesman in their head and think that selling is scary and all about manipulating, pressuring and pushing someone into buying something they don’t need. Are these stereotypes accurate? I don’t believe so: So why should you want to be in sales? If you think about selling as providing the solution for the problem and talking about the benefits of making a decision, then every job in this world comes out of selling. In every job you deal with coworkers that you want to convince of your ideas or convincing your boss that the project you want to work on is good for the company.  These days, consumers and businesses are very well informed about services and products. When we are talking about highly complex products, such as IT solutions, businesses don’t accept your run-of-the-mill salesman who is pushing a sale. These are often long projects where salespeople have a consulting and leading role. Salespeople need to be able to consult companies and customers with their problem and convince a client that their solution is the best fit. Next to the fact that sales, is by far, not as scary and shady as you thought, there are a few points that will make you want to consider a sales career: Negotiating skills – When you are in sales you will learn how to negotiate. Salespeople learn to listen to their customers and try to make them happy, overcoming objections and come to a final agreement that both parties are happy with. Persistence/Challenge – As a salesperson you will often hear a negative answer, in a sales role you will start to embrace this and see a ‘no’ as a challenge not as a rejection. This attitude change can help you a lot in your career, but also in your personal life. You will become more optimistic and gain a go-getter attitude. Salary – As salespeople are seen as the moneymakers for the company, companies often reward their sales teams generously. Most likely in a sales role, you will receive a good basic salary and often you get nice bonuses on top of that based on your performance. Oracle is, for instance, the company that offers the highest average commission in the world. Further you can expect many other benefits as companies know that there is a high demand for good salespeople. Teamwork – Sales is a lot like having your own business, you are responsible for your own territory or set of clients. You are the one who is responsible for the revenue coming from that territory. So in order to gain revenue you will have to work together with many departments and people to make that happen. Every (potential) client could be seen as a different project, and you are the project leader. Understanding customers and the business – From any job that you choose sales will get you the most insight in the market. Salespeople are usually well-connected, talk with different customers and learn about the market and are up-to-date about all latest changes. Even if you want to change to a different role in the long run, you have a great head start as you understand the market and customers like no one else. Job security – Look at all the job postings out there. Many of them are sales-related. So if you want to have a steady job, plenty of choice and companies willing to invest in you, sales could be something for you.  Are you interested in exploring a sales career? At Oracle we are always looking for good sales professionals and fresh graduates who want to get into sales! For many languages such as Flemish, Dutch, German, French, Swedish and Norwegian (and more) we are currently looking for graduates who want to develop their career in Oracle. Please have a look at this article for the experience of a Business Development Consultant at Oracle in Dublin. Want to learn more about this job check out this link or send an email to jessica.ebbelaar-at-oracle.com! Have a look at our website http://campus.oracle.com for all of our other latest sales and non-sales vacancies!

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• Managing a difficult manager

  - by griegs

  I have a situation here at work. We are redeveloping our basic architecture across the entire company. Currently we have the following hierarchy; SQL Database <= Stored Procs not allowed. nHibernate Classes to convert nHibernate into our own objects Web Service <= for all external and [internal] calls. Class to take objects from Web Service and back into our own objects and then… Normal nTier application architecture such as Data Transformation Layer, Business layer etc. Within the database, when we are writing a hierarchy of objects to the database, say for example; Order Person Details Address Product Other We need to serialise the object and save it, in its entirety, to an image field in a table. No attempt has been made to store the objects in their own tables so that we can do useful stuff like report on it. This is an architecture that was implemented [way] before I started and as you can probably appreciate, is a complete nightmare not to mention slow as a wet weekend. We’re not even allowed to have stored procs within SQL server because in my boss’s last job they had a hundred or so and he had a problem identifying them all so therefore all stored procs are the devil. Now the same person that developed the above architecture has developed the new one. It came as no surprise that he’s essentially used the same framework only now it’s using DotNet 3.5 with interfaces and generics. We still have to go through web services, still need to serialise (everything), still not allowed to use stored procs etc. In fact, we’re only barely able to bang two rocks together here. He says to us that the framework is open for discussion but when you discuss it, unless you approve of his design, you are told flatly “No”. He simply won’t listen to any other suggestions. Even when you show him demo applications of his proposed architecture v’s yours and he can see the speed difference, he still won’t take that on board. So I guess my question is, and I know others have experienced the same things out there, how do I get through to someone like this? How do you convince someone to ditch Web Services for internal calls and applications? How do you demonstrate, and make it stick, that stored procs are a better way to go than ad-hoc sql statements? This is killing me. I don’t want to repeat the mistakes of the past and I certainly don’t want to write code that I know is going to be slow and cumbersome. Help!

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• Entity Framework in n-layered application - Lazy loading vs. Eager loading patterns

  - by Marconline

  Hi all. This questions doesn't let me sleep as it's since one year I'm trying to find a solution but... still nothing happened in my mind. Probably you can help me, because I think this is a very common issue. I've a n-layered application: presentation layer, business logic layer, model layer. Suppose for simplicity that my application contains, in the presentation layer, a form that allows a user to search for a customer. Now the user fills the filters through the UI and clicks a button. Something happens and the request arrives to presentation layer to a method like CustomerSearch(CustomerFilter myFilter). This business logic layer now keeps it simple: creates a query on the model and gets back results. Now the question: how do you face the problem of loading data? I mean business logic layer doesn't know that that particular method will be invoked just by that form. So I think that it doesn't know if the requesting form needs just the Customer objects back or the Customer objects with the linked Order entities. I try to explain better: our form just wants to list Customers searching by surname. It has nothing to do with orders. So the business logic query will be something like: (from c in ctx.CustomerSet where c.Name.Contains(strQry) select c).ToList(); now this is working correctly. Two days later your boss asks you to add a form that let you search for customers like the other and you need to show the total count of orders created by each customer. Now I'd like to reuse that query and add the piece of logic that attach (includes) orders and gets back that. How would you front this request? Here is the best (I think) idea I had since now. I'd like to hear from you: my CustomerSearch method in BLL doesn't create the query directly but passes through private extension methods that compose the ObjectQuery like: private ObjectQuery<Customer> SearchCustomers(this ObjectQuery<Customer> qry, CustomerFilter myFilter) and private ObjectQuery<Customer> IncludeOrders(this ObjectQuery<Customer> qry) but this doesn't convince me as it seems too complex. Thanks, Marco

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• Volunteer for a potential employer?

  - by EoRaptor013

  I've been looking for work since March, and haven't had much luck. Recently, however, I interviewed with a small company near my home for a C#, .NET, SQL development position. I hit it off very well with the hiring manager during the phone screen, and even more so during the face to face. Unfortunately, I failed the practical test: wiring up a web form, creating a couple of SQL stored procedures, saving new data with validation, and creating a minimal search screen. I knew what I was doing, but I was too slow to meet their standards as all the work needed to be done within an hour. Nevertheless, I really liked the place, the environment, the people who I would have been working with, and the boss. (I gave the company an 11 on Joel's 12 point scale.) So, the obvious next step was to scrape the rust off. I've been trying to create little projects for myself, but I don't know that I've been effective in getting any faster. What with all that goes into creating a project, I'm not heads-down coding as much as I think I need. Now, with all that introduction, here's the question. I have been thinking about calling the hiring manager at that place, and asking him to let me volunteer for three or four weeks, with no strings attached. I think it would benefit me, and wouldn't cost him anything (as long as I didn't slow the existing people down!). At the end of that period, he might, or might not, be inclined to hire me, but even if not, I would have had as much as 160 hours of in the trenches development. Maybe not all shiny, but no more rust, I would think. Does this plan make any sense at all? I certainly don't want to sound desperate (although, I'm not far from being there), and I very much need the tuneup, lube, and change the oil. What's the downside, if any, to me doing this? Do any of you see red flags going up—either from the prerspective of the hiring manager, or from the perspective of a developer?

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• How to display part of an image for the specific width and height?

  - by Brady Chu

  Recently I participated in a web project which has a huge large of images to handle and display on web page, we know that the width and height of images end users uploaded cannot be control easily and then they are hard to display. At first, I attempted to zoom in/out the images to rearch an appropriate presentation, and I made it, but my boss is still not satisfied with my solution, the following is my way: var autoResizeImage = function(maxWidth, maxHeight, objImg) { var img = new Image(); img.src = objImg.src; img.onload = function() { var hRatio; var wRatio; var Ratio = 1; var w = img.width; var h = img.height; wRatio = maxWidth / w; hRatio = maxHeight / h; if (maxWidth == 0 && maxHeight == 0) { Ratio = 1; } else if (maxWidth == 0) { if (hRatio < 1) { Ratio = hRatio; } } else if (maxHeight == 0) { if (wRatio < 1) { Ratio = wRatio; } } else if (wRatio < 1 || hRatio < 1) { Ratio = (wRatio <= hRatio ? wRatio : hRatio); } if (Ratio < 1) { w = w * Ratio; h = h * Ratio; } w = w <= 0 ? 250 : w; h = h <= 0 ? 370 : h; objImg.height = h; objImg.width = w; }; }; This way is only intended to limit the max width and height for the image so that every image in album still has different width and height which are still very urgly. And right at this minute, I know we can create a DIV and use the image as its background image, this way is too complicated and not direct I don't want to take. So I's wondering whether there is a better way to display images with the fixed width and height without presentation distortion? Thanks.

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• How do you prevent IDisposable from spreading to all your classes?

  - by GrahamS

  Start with these simple classes... Let's say I have a simple set of classes like this: class Bus { Driver busDriver = new Driver(); } class Driver { Shoe[] shoes = { new Shoe(), new Shoe() }; } class Shoe { Shoelace lace = new Shoelace(); } class Shoelace { bool tied = false; } A Bus has a Driver, the Driver has two Shoes, each Shoe has a Shoelace. All very silly. Add an IDisposable object to Shoelace Later I decide that some operation on the Shoelace could be multi-threaded, so I add an EventWaitHandle for the threads to communicate with. So Shoelace now looks like this: class Shoelace { private AutoResetEvent waitHandle = new AutoResetEvent(false); bool tied = false; // ... other stuff .. } Implement IDisposable on Shoelace Buit now FxCop will complain: "Implement IDisposable on 'Shoelace' because it creates members of the following IDisposable types: 'EventWaitHandle'." Okay, I implement IDisposable on Shoelace and my neat little class becomes this horrible mess: class Shoelace : IDisposable { private AutoResetEvent waitHandle = new AutoResetEvent(false); bool tied = false; private bool disposed = false; public void Dispose() { Dispose(true); GC.SuppressFinalize(this); } ~Shoelace() { Dispose(false); } protected virtual void Dispose(bool disposing) { if (!this.disposed) { if (disposing) { if (waitHandle != null) { waitHandle.Close(); waitHandle = null; } } // No unmanaged resources to release otherwise they'd go here. } disposed = true; } } Or (as pointed out by commenters) since Shoelace itself has no unmanaged resources, I might use the simpler dispose implementation without needing the Dispose(bool) and Destructor: class Shoelace : IDisposable { private AutoResetEvent waitHandle = new AutoResetEvent(false); bool tied = false; public void Dispose() { if (waitHandle != null) { waitHandle.Close(); waitHandle = null; } GC.SuppressFinalize(this); } } Watch in horror as IDisposable spreads Right that's that fixed. But now FxCop will complain that Shoe creates a Shoelace, so Shoe must be IDisposable too. And Driver creates Shoe so Driver must be IDisposable. and Bus creates Driver so Bus must be IDisposable and so on. Suddenly my small change to Shoelace is causing me a lot of work and my boss is wondering why I need to checkout Bus to make a change to Shoelace. The Question How do you prevent this spread of IDisposable, but still ensure that your unmanaged objects are properly disposed?

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• .Net Custom Components "disappear" after file save

  - by EatATaco

  I might have a hard time explaining this because I am at a total loss for what is happening so I am just looking for some guidance. I might be a bit wordy because I don't know exactly what is the relevant information. I am developing a GUI for a project that I am working on in using .Net (C#) Part of the interface mimics, exactly, what we do in another product. For consistency reasons, my boss wants me to make it look the same way. So I got the other software and basically copied and pasted the components into my new GUI. This required me to introduce a component library (the now defunct Graphics Server GSNet, so I can't go to them for help) so I could implement some simple graphs and temperature/pressure "widgets." The components show up fine, and when I compile, everything seems to work fine. However, at some point during my programming it just breaks. Sometimes the tab that these components are on starts throwing exceptions when I view the designer page (A missing method exception) so it won't display. Sometimes JUST those components from the GSNet library don't show up. Sometimes, if I try to run it, I get a not-instantiated exception on one of their lines of code in the designer code file. Sometimes I can't view the designer at all. No matter what I do I can't reverse it. Even if I undo what I just did it won't fix it. If it happens, I have to revert to a backup and start over again. So I started to backup pretty much every step. I compile it and it works. I comment out a line of code, save it, and then uncomment that same line of code (so I am working with the same exact code) and the components all disappear. It doesn't matter what line of code I actually comment out, as long as it is in the same project that these components are being used. I pretty much have to use the components. . . so does anyone have any suggestion or where I can look to debug this?

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• SQL Query takes about 10 - 20 minutes

  - by masfenix

  I have a select from (nothing to complex) Select * from VIEW This view has about 6000 records and about 40 columns. It comes from a Lotus Notes SQL database. So my ODBC drive is the LotusNotesSQL driver. The query takes about 30 seconds to execute. The company I worked for used EXCEL to run the query and write everything to the worksheet. Since I am assuming it writes everything cell by cell, it used to take up to 30 - 40 minutes to complete. I then used MS access. I made a replica local table on Access to store the data. My first try was INSERT INTO COLUMNS OF LOCAL TABLE FROM (SELECT * FROM VIEW) note that this is pseudocode. This ran successfully, but again took up to 20 - 30 minutes. Then I used VBA to loop through the data and insert it in manually (using an INSERT statement) for each seperate record. This took about 10 - 15 minutes. This has been my best case yet. What i need to do after: After i have the data, I need to filter through it by department. The thing is if I put a where clause in the SQL query (the time jumps from 30 seconds to execute the query, to about 10 minutes + the time to write to local table/excel). I dont know why. MAYBE because the columns are all text columns? If we change some of the columns to integer, would that make it faster in terms of the where clause? I am looking for suggestions on how to approach this. My boss has said we could employ some Java based solution. Will this help? I am not a java person but a c#, and maybe I'll convince them to use c# as well, but i am mainly looking for suggestions on how to cut down the time. I've already cut it down from 40 minutes to 10 minutes, but the want it under 2 minutes. Just to recap: Query takes about 30 seconds to exceute Query takes about 15 - 40 minutes to be used locally in excel/acess Need it under 2 minutes Could use java based solution You may suggest other solutions instead of java.

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• Windows 7 Boot to VHD using a VHD clone of the system drive

  - by daveh551

  This seems like a not too difficult problem, and, after several hurdles, I'm maddeningly close. But I can't quite get there. I'm running Windows 7 in development shop. I want to start using VS2010 to work on some stuff that won't be released for awhile. My boss said no beta code on the production machine, but I could run VS2010 for this project IF I could do it in an isolated environment, like a virtual PC. Well, I've used the beta and RC of Win7 on VPC's before, and it was painfully slow because of the VPC environment. But everyone has been singing the praises of Windows 7's boot-to-VHD capability, where only the disk is virtualized, and you're actually running on the hardware. Supposed to be little slower, but nowhere near the speed penalty of VPC. I've spent a fair amount of time getting everything installed the way I want it. So I figured, I'll just clone my system drive using Disk2VHD, and boot off of that, and then install VS2010 onto that. (I keep most of my user data, including all my projects, in a separate partition, so that wouldn't have to be duplicated and would still be available.) Well, I had some difficulties with that, owing mainly to the fact that I was using an old version of Disk2VHD - (get the latest if you're going to try it.) But I did finally get it to boot. (Scott Hanselman has a good blog post on boot to VHD). But it wasn't exactly what I was expecting or hoping for. What I expected was that the VHD would become the C: drive, and the original (physical) C: drive would be either hidden or mounted under a different letter, and thus isolated and protected from any changes. What you actually get is that the VHD becomes the D: drive AND you boot from the D: drive, BUT your original C: drive is still there. Which is sort of okay EXCEPT that the Registry on the VHD is a clone of the Registry on C: drive, and includes many hard-coded references to C:. So the result is that some things come from (and modify) D: (the VHD), but some things come from (and modify) C:. (If you open a cmd prompt and do a SET to look at your environment variables, you will see a mixture of D:\ and C:\ paths.) So I don't really have an isolated environment. Most importantly, %ProgramFiles% is still set to C:\Program Files. What I really need is a tool that can access the registry files on the mounted VHD AS FILES, not as registry entries, and do a global search and replace on all the C:\ in strings to D:. I haven't found such a program. (I've tried to do it with a program called Registry Replace, but, even when running as Administrator, there are certain entries that the Registry won't let you change.) Does anyone know of one? Or any other solution to my problem (other than starting from scratch with a clean VHD and installing Win7 and all my programs on it.)?

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• SharePoint - Summing Calculated Columns By Groups (DVWP)

  - by Mark Rackley

  I had a problem… okay.. okay.. so I have many problems… but let’s focus on one in particular or this blog post would never end… okay? Thank you…. So, I had an electronic timesheet where users entered hours for each day of the week. It also had a “Week Total” column which was a calculated column of the sum. The calculated column looked like this: Pretty easy.. nothing spectacular. So, what’s the problem? WELL……………….. There is a row in the timesheet for each task a person worked on in a given week. So, if you worked on 4 tasks, you would have 4 rows of data, and 4 week totals for that week: This is all fine and dandy, but I want to know what the total was for the entire week. Yes.. I realize the answer is 24 from my example… I mean, I know how to add! I just want SharePoint to display it for me for the executives (we all know, they have math problems).  You may be thinking, hey genius (in a sarcastic tone of course), why don’t you just go to the view and total on the “Week Total” field. What a brilliant idea! Why didn’t I think of that… let’s go to the view and do just that…. Ohhhhhh… you can’t total on a Calculated Column.. it’s not even an option…  Yeah… I had the same moment. So, what do you do? Well… what do you think I did? 1) Googled “SharePoint total calculated column” 2) Said it couldn’t be done 3) Took a nap 4) Asked the question on twitter? The correct answer of course is number 4… followed by number 3… although I may have told my boss number 2 so that I look more brilliant than I am? It’s safe to say I did NOT try to find the solution on my own doing step 1… that would be just WAY to easy… So, anyway, I posted the question on Twitter and it turns out several people had suggestions from using jQuery to using DVWPs. I tend to be a big fan of the DVWP except for the disgusting process of deploying them to another farm.. ugh… just shoot me…. so, that is the solution I went with. Laura Rogers (@WonderLaura) has a super duper easy to follow video on the subject over at EndUserSharePoint.com: SharePoint: Displaying Calculated Column SUMS in a View (Screencast) Laura’s video was very easy to follow and was ALMOST exactly what I needed. She does a great job walking you through every step of summing up a calculated field which was PART of my problem. The other part was my list is grouped by date! So, I wanted to see for a given week, the summed “Week Total” of hours. Laura got me on the right track with her video and I dug a little deeper into the DVWP to accomplish my task. So, here are the steps you follow: 1. Click on the "chevron” (I didn’t know it was actually called that until I heard Laura say it).. I always call it the “little-button-in-the-top-right-corner-with-the-greater-than-sign”.. but “chevron” is much shorter. So, click on the chevron, click on “Sort and Group”. The Add the field you want to group by, in my example it is the “Monday Date” of the timesheet entry. Make sure to check the check boxes for “Show Group Header” AND “Show Group Footer”. Click “OK”. The view now shows the count of each grouped set of data: Interesting, this looks very similar to Laura’s video… right? So, let’s take a look at the code for the Count: Count : <xsl:value-of select="count($nodeset)" /> Wow, also very similar… except in Laura’s video it looks like: Count : <xsl:value-of select="count($Rows)" /> So.. the only difference is that instead of $Rows we have $nodeset. It turns out the $nodeset will go through each Row in the group just like $Rows goes through each row in the entire view. So, using the exact same logic as in Laura’s blog except replacing $Rows with $nodeset we get the functionality of being able to sum up the values for a group. So, I want to replace “Count: #” with the total hours, this is done using the following changes to the above code: Week Total : <xsl:value-of select="sum($nodeset/@Monday)+sum($nodeset/@Tuesday) +sum($nodeset/@Wednesday)+sum($nodeset/@Thursday)+sum($nodeset/@Friday) +sum($nodeset/@Saturday)+sum($nodeset/@Sunday)" /> Our final output has the summed hours for each group! So… long story short… follow Laura’s blog, then group your list, then replace “$Rows” with “$nodeset”. One caveat, this will not work if you group by a person field. For some reason the person field does not go through each row in the group. I haven’t dug into this much yet. Maybe if I find some time… whatever that is… Anyway, Laura did all the work, I just took it one small step forward… as always, feel free to leave any additional insights you may have. We’re all learning here!

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