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• Java Spotlight Episode 111: Bruno Souza @brjavaman and Fabiane Nardon @fabianenardonon StoryTroop @storytroop

  - by Roger Brinkley

  Interview with Bruno Souza and Fabiane Nardon on StoryTroop. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News End of Puplic Updates for JDK 6 Bean Valdiation 1.1 public review approved Two key JSRs accepted in time for JavaEE7 Public_JCP EC_meeting_audio_and materials posted Devoxx UK and Devoxx France CFP open JPA 2.1 Schema Generation WebSocket, Java EE 7, and GlassFish Events Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Dec 14-15, IndicThreads, Pune, India JCP Spec Lead Call December on Developing a TCK JCP EC Face to Face Meeting, January 15-16, West Coast USA Feature InterviewBruno Souza is a Java Developer and Open Source Evangelist at Summa Technologies, and a Cloud Expert at ToolsCloud. Nurturing developer communities is a personal passion, and Bruno worked actively with Java, NetBeans, Open Solaris, OFBiz, and many other open source communities. As founder and coordinator of SouJava (The Java Users Society), one of the world's largest Java User Groups, Bruno leaded the expansion of the Java movement in Brazil. Founder of the Worldwide Java User Groups Community, Bruno helped the creation and organization of hundreds of JUGs worldwide. A Java Developer since the early days, Bruno participated in some of the largest Java projects in Brazil.Fabiane Nardon is a computer scientist who is passionate about creating software that will positively change the world we live in. She was the architect of the Brazilian Healthcare Information System, considered the largest JavaEE application in the world and winner of the 2005 Duke's Choice Award. She leaded several communities, including the JavaTools Community at java.net, where 800+ open source projects were born. She is a frequent speaker at conferences in Brazil and abroad, including JavaOne, OSCON, Jfokus, JustJava and more. She’s also the author of several technical articles and member of the program committee of several conferences as JavaOne, OSCON, TDC. She was chosen a Java Champion by Sun Microsystems as a recognition of her contribution to the Java ecosystem. Currently, she works as a tools expert at ToolsCloud and in companies she co-founded, where she is helping to shape new disruptive Internet based services.StoryTroop is a space where we combine multiple perspectives about a story. This creates an understanding of that story like never seen before. Pieces of a story are organized in time and space and anyone can add a different perspective.What’s Cool Geek Bike Ride at JavaOne LAD Devoxx UK (Mar 26, 27) and FR (Mar 27 - 29) CFP jFokus schedule is firming up Nashorn Blog 1,500 @JavaSpotlight Twitter followers

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

  John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

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• Klar im Vorteil mit Oracle Enablement 2.0!

  - by A&C Redaktion

  Oracle Enablement 2.0 enthält Schulungsangebote, die Oracle Partner angepasst an Ihre jeweilige Arbeitssituation vor Ort oder online effizient nutzen können. All diese Angebote unterstützen Oracle Partner bei der Entwicklung und dem Ausbau Ihrer Vertriebsstärke sowie zur Vertiefung der Implementierungskenntnisse.Bleiben Sie als Oracle Partner immer am Ball und informieren Sie sich regelmäßig, wie Sie notwendiges Know-How für die OPN Spezialisierung und die zugehörigen Assessments im Unternehmen aufbauen können.Das Oracle Country Enablement Team hilft Oracle Partnern bei der Spezialisierungsausbildung und der individuellen Beratung. Aktuelle Informationen zu Training und Spezialisierung finden Sie auf unserem Enablement Blog, den Frank Lauer und Corry Weick Ihnen im Video kurz vorstellen.

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• UPK Breakfast Event: "Getting It Done Right" - Independence, Ohio - November 8th

  - by Karen Rihs

  Join us for a UPK “Getting It Done Right” Breakfast Briefing Come for Breakfast. Leave Full of Knowledge. Join Oracle and Synaptis for a breakfast briefing event before you begin your day, and leave full with knowledge on how to reduce risk and increase user productivity. Oracle’s User Productivity Kit (UPK) can provide your organization with a single tool to provide learning and best practices for each area of the business and help ensure you’re “Getting It Done Right.”Learn from Deb Brown, Senior Solutions Consultant, Oracle, as she shows the UPK tool that can save project teams thousands of hours through automation as well as provide greater visibility into application rollouts and business processes. Also hear from a UPK Customer as they share their company’s success with Oracle UPK.  Learn how UPK insures rapid user adoption; significantly lowers development, system testing, and user enablement time and costs; and mitigates project risk. Finally, Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis, will conclude with an outline of their success as a UPK implementation partner. Register Now Thursday,November 8, 20127:30 a.m. – 10:00 a.m.Embassy Suites Cleveland – Rockside5800 Rockside Woods BoulevardIndependence, OH 44131Directions Agenda 7:30 a.m. Event Arrival / Registration. Breakfast Served. 8:00 a.m. Deb Brown, Senior Solutions Consultant, Oracle Oracle UPK – A Closer Look at Getting It Done, Right. Ensure End User Adoption. 8:40 a.m. UPK Customer Success Story 9:30 a.m. Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis – Implementation Partner - Using Oracle UPK Before, During and After Application Rollouts 9:50 a.m. Wrap Up   Don’t miss this special Breakfast Briefing and get a jump start on Oracle UPK technology. Please call 1.800.820.5592 ext. 11030 or Click here to RSVP for this exclusive event! Sponsored bySynaptisSynaptis is an Oracle Gold Partner, providing UPK training, implementation, content creation and post go-live support for organizations since 1999.     If you are an employee or official of a government organization, please click here for important ethics information regarding this event.  

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• Visual Studio 2010 and .NET Framework 4 Training Kit

  - by Jim Duffy

  Now that you’ve had time to download and install Visual Studio 2010 its time to start learning about all the new features and capabilities. That’s where this post comes in. Microsoft released the Visual Studio 2010 and .NET Framework 4 Training Kit on the same day Visual Studio 2010 became available to download. It contains presentations, hands-on labs, and demos on a variety of features and framework technologies including: C# 4 Visual Basic 10 F# Parallel Extensions Windows Communication Foundation Windows Workflow Windows Presentation Foundation ASP.NET 4 Windows 7 Entity Framework ADO.NET Data Services Managed Extensibility Framework Visual Studio Team System As you can see the Developer & Platform Evangelism group has gone the extra mile to make sure you have the resources you need to fully leverage the power of Microsoft’s latest version of Visual Studio. Have a day. :-|

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• SOA Suite Demo System updated – make use of Oracle hosted demo systems or download the image

  - by JuergenKress

  To get access to the demo environments please contact OPN! Global Sales Engineering (GSE, formerly DSS) is happy to announce the availability of the SOA 11g (11.1.1.8) Platform. The Platform is fully featured, based on plug and play architecture, and designed to build best-of-breed SOA & Business Process Management 11g demos. Demo Highlights Designed & Developed on the "Build your own demos (POC)" concept Installed, configured latest versions of FMW products SOA, Business Activity Monitoring (BAM), Oracle Service Bus (OSB), Oracle Enterprise Repository (OER), Oracle Event Processor (OEP), Oracle Service Registry (OSR), WebCenter Content and WebCenter Portal Platform is designed & tuned for best performance Hot plug-in capability for additional middleware components Call to Action Check out the 1 minute video overview of this SOA 11g (11.1.1.8) Platform Review the latest Release Notes & other collaterals on Demo Store Visit the GSE home page to book the “SOA 11.1.1.8.0 Platform” Customizable demo Additional information is available on this page. For questions or feedback please contact [email protected] or [email protected]. This announcement will appear in the archive as Number 453. Support If you need assistance or encounter any issues please submit a GSE Repository ticket or call the GSE Support Hotline for assistance. The GSE Support Hotline is available 24 hours a day, Monday through Friday, at: US/CAN: +1.650.506.8763 or EMEA: +44 118 9240808 or APAC: +65.6436.2150 or LAD: +1.650.506.8763 or Japan: +81-3-6834-6097. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA demo,demo system,sales. pre-sales,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• App Stores&ndash;In All Things, Its Quality Over Quantity

  - by D'Arcy Lussier

  Everybody has an opinion about Windows 8. People love it, people hate it, people are meh about it, people are apparently buying it from Microsoft stores in NYC as if it was water before a natural disaster…if there’s one thing that Microsoft product launches do well, its the ability to bring out strong emotional responses. Over at eweek.com, Don Reisinger wrote about 5 good and bad things about Windows 8. Yes, another opinion piece on WIndows 8. I figured since this one had good and bad it might be worthwhile to read. I then came across #10 on his list, and figured “What the hell…might as well post a bit of a rant on Windows 8 myself!” Here’s #10: 10. Bad: Too few apps Unfortunately, Microsoft wasn’t able to get too many developers to start producing applications for its Windows 8 Store. Microsoft hasn’t yet released official numbers, but some have said that the marketplace has less than 8,000 programs. Considering Apple’s App Store has 100 times that, it’s about time Microsoft starts leaning on developers to get more programs into its store. Believe me, Microsoft *has* been leaning on developers to get apps into the store. I’ve been asked at least 5 or 6 times from 5 or 6 different friends at Microsoft about whether I was going to write a Windows 8 app. I think Microsoft felt they had to try and address the number of apps available in their marketplace, since some people (like Don) would draw comparisons to the number of apps in the Apple marketplace. I feel for Microsoft in this, since the number of apps in a marketplace are an empty stat. Quality of Quantity I have an iPad that my family (wife, 10yo daughter, 3yo daughter) use. We all have our own apps installed on it. In addition, my wife has an iPhone 4S that she also installs apps on. As someone who gets asked by his kids often whether they can buy/download an app, the vast majority of the vast catalogue of iOS marketplace apps are crap! Do you realize how many “free” games are out there, only to really be not-free because you have to purchase in-game content to make the game actually playable? And how about searching – with such a vast array of apps and such high numbers of craptastic ones, trying to find something is incredibly difficult and can be frustrating. I would rather see that Microsoft has 8000 high quality apps in their store at launch, instead of 800000 that were mostly junk. Too Few Apps?! And seriously, 8000 is not a small number. How many iOS apps have I actually bought between the iPad and iPhone? I’ll be generous and say 30…heck, let’s round it up to 40. It’s not like I have 10,000 apps installed on my iPad, nor will that ever happen! So if people have, at the *launch* of a new platform ecosystem, EIGHT THOUSAND apps to choose from, I don’t see that as a fail at all! It should be noted that most of the most common apps (Netflix, Skype, etc.) are available for Windows 8 at launch – I guess I’ll have to wait a few weeks for My Pony Ranch and all its clones to start showing up; pity. Let’s Check Back in a Year So look, let’s check back in a year’s time and see what the app store looks like. My hope is that Microsoft doesn’t continue to push quantity over quality. Even knowing the optics that # of apps in the store carries and the pressure to catch Apple and Android marketplaces, I hope Microsoft avoids the scenario where there’s a good percentage of apps in the Windows Store that are utter rubbish and finding the gems will be cumbersome. But if that happens, we can thank guys like Dan who raised the false issue of app count at the launch for it.

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• jqGrid - customizing the multi-select option (restrict single selection and adding custom events)

  - by Renso

  Goal: Using the jgGrid to enable a selection of a checkbox for row selection - which is easy to set in the jqGrid - but also only allowing a single row to be selectable at a time while adding events based on whether the row was selected or de-selected. Environment: jQuery 1.4.4 jqGrid 3.4.4a Issue: The jqGrid does not support the option to restrict the multi-select to only allow for a single selection. You may ask, why bother with the multi-select checkbox function if you only want to allow for the selection of a single row? Good question, as an example, you want to reserve the selection of a row to trigger another kind of event and use the checkbox multi-select to handle a different kind of event; in other words, when I select the row I want something entirely different to happen than when I select to check off the checkbox for that row. Also the setSelection method of the jqGrid is a toggle and has no support for determining whether the checkbox has already been selected or not, So it will simply act as a switch - which it is designed to do - but with no way out of the box to only check off the box (as in not to de-select) rather than act like a switch. Furthermore, the getGridParam('selrow') does not indicate if the row was selected or de-selected, which seems a bit strange and is the main reason for this blog post. Solution: How this will act: When you check off a multi-select checkbox in the gird, and then commence to select another row by checking off that row's multi-select checkbox - I'm not talking there about clicking on the row but using the grid's multi-select checkbox - it will de-select the previous selection so that you are always left with only a single selection. Furthermore, once you select or de-select a multi-select checkbox, fire off an event that will be determined by whether or not the row was selected or de-selected, not just merely clicked on. So if I de-select the row do one thing but when selecting it do another. Implementation (this of course is only a partial code snippet):             multiselect: true,             multiboxonly: true,             onSelectRow: function (rowId) {                 var gridSelRow = $(item).getGridParam('selrow');                 var s;                 s = $(item).getGridParam('selarrrow');                 if (!s || !s[0]) {                     $(item).resetSelection();                     $('#productLineDetails').fadeOut();                     lastsel = null;                     return;                 }                 var selected = $.inArray(rowId, s) != -1;                 if (selected) {                     $('#productLineDetails').show();                 }                 else {                     $('#productLineDetails').fadeOut();                 }                 if (rowId && rowId !== lastsel && selected) {                     $(item).GridToForm(gridSelRow, '#productLineDetails');                     if (lastsel) $(item).setSelection(lastsel, false);                 }                 lastsel = rowId;             }, In the example code above: The "item" property is the id of the jqGrid. The following to settings ensure that the jqGrid will add the new column to select rows with a checkbox and also the not allow for the selection by clicking on the row but to force the user to have to click on the multi-select checkbox to select the row: multiselect: true, multiboxonly: true, Unfortunately the var gridSelRow = $(item).getGridParam('selrow') function will only return the row the user clicked on or rather that the row's checkbox was clicked on and NOT whether or not it was selected nor de-selected, but it retrieves the row id, which is what we will need. The following piece get's all rows that have been selected so far, as in have a checked off multi-select checkbox: var s; s = $(item).getGridParam('selarrrow'); Now determine if the checkbox the user just clicked on was selected or de-selected: var selected = $.inArray(rowId, s) != -1; If it was selected then show a container "#productLineDetails", if not hide that container away. The following instruction populates a form with the grid data using the built-in GridToForm method (just mentioned here as an example) ONLY if the row has been selected and NOT de-selected but more importantly to de-select any other multi-select checkbox that may have been selected: if (rowId && rowId !== lastsel && selected) {                     $(item).GridToForm(gridSelRow, '#productLineDetails');                     if (lastsel) $(item).setSelection(lastsel, false); }

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• Sorry. Not Much Happened Today!

  - by steve.diamond

  And THAT blog headline is dedicated to Seth Godin, who recently wrote that unlike its print brethren, digital media outlets aren't burdened with having to make their articles long enough to match the number of surrounding ad pages. He states that just because you CAN write more doesn't mean you SHOULD. Well, you don't have to tell me that twice. So to continue my rambling entry today, I'd suggest you read this post by Donal Daly on 10 steps to intelligent Social CRM for Sales. No seriously, read it. It's almost like a Groundswell Cliff Notes for sales people. I particularly love his third point. Of course I haven't "gotten" it yet, but I've got a whole life time, for crying out loud. Seriously, this is a great read and a fast one. And finally, in the department of longer reads, a thanks and shout out to Paul Greenberg for mentioning Oracle's new iPad app for Siebel CRM in his ZDNet blog. Hey, I warned you...not much happened today. Per se!

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• Threading Overview

  - by ACShorten

  One of the major features of the batch framework is the ability to support multi-threading. The multi-threading support allows a site to increase throughput on an individual batch job by splitting the total workload across multiple individual threads. This means each thread has fine level control over a segment of the total data volume at any time. The idea behind the threading is based upon the notion that "many hands make light work". Each thread takes a segment of data in parallel and operates on that smaller set. The object identifier allocation algorithm built into the product randomly assigns keys to help ensure an even distribution of the numbers of records across the threads and to minimize resource and lock contention. The best way to visualize the concept of threading is to use a "pie" analogy. Imagine the total workset for a batch job is a "pie". If you split that pie into equal sized segments, each segment would represent an individual thread. The concept of threading has advantages and disadvantages: Smaller elapsed runtimes - Jobs that are multi-threaded finish earlier than jobs that are single threaded. With smaller amounts of work to do, jobs with threading will finish earlier. Note: The elapsed runtime of the threads is rarely proportional to the number of threads executed. Even though contention is minimized, some contention does exist for resources which can adversely affect runtime. Threads can be managed individually – Each thread can be started individually and can also be restarted individually in case of failure. If you need to rerun thread X then that is the only thread that needs to be resubmitted. Threading can be somewhat dynamic – The number of threads that are run on any instance can be varied as the thread number and thread limit are parameters passed to the job at runtime. They can also be configured using the configuration files outlined in this document and the relevant manuals.Note: Threading is not dynamic after the job has been submitted Failure risk due to data issues with threading is reduced – As mentioned earlier individual threads can be restarted in case of failure. This limits the risk to the total job if there is a data issue with a particular thread or a group of threads. Number of threads is not infinite – As with any resource there is a theoretical limit. While the thread limit can be up to 1000 threads, the number of threads you can physically execute will be limited by the CPU and IO resources available to the job at execution time. Theoretically with the objects identifiers evenly spread across the threads the elapsed runtime for the threads should all be the same. In other words, when executing in multiple threads theoretically all the threads should finish at the same time. Whilst this is possible, it is also possible that individual threads may take longer than other threads for the following reasons: Workloads within the threads are not always the same - Whilst each thread is operating on the roughly the same amounts of objects, the amount of processing for each object is not always the same. For example, an account may have a more complex rate which requires more processing or a meter has a complex amount of configuration to process. If a thread has a higher proportion of objects with complex processing it will take longer than a thread with simple processing. The amount of processing is dependent on the configuration of the individual data for the job. Data may be skewed – Even though the object identifier generation algorithm attempts to spread the object identifiers across threads there are some jobs that use additional factors to select records for processing. If any of those factors exhibit any data skew then certain threads may finish later. For example, if more accounts are allocated to a particular part of a schedule then threads in that schedule may finish later than other threads executed. Threading is important to the success of individual jobs. For more guidelines and techniques for optimizing threading refer to Multi-Threading Guidelines in the Batch Best Practices for Oracle Utilities Application Framework based products (Doc Id: 836362.1) whitepaper available from My Oracle Support

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• Arrow ECS: VAD mit Weitblick

  - by A&C Redaktion

  Die Arrow ECS unterstützt Oracle Partner dabei, sich dauerhaft erfolgreich zu etablieren. Als Value Added Distributor, kurz VAD, für das Oracle Soft- und Hardware Portfolio bietet Arrow wertvolle Mehrwertdienstleistungen für Partner an, etwa in den Bereichen Consulting, Vertrieb und Produktmarketing. Der Vorteil: Die Partner können sich voll auf ihr Kerngeschäft konzentrieren. Wie die Zusammenarbeit genau funktioniert, erklären Martin Wilhelm, Manager Business Unit Enterprise Solutions, Herbert Varga vom Product Management und die Sales-Expertin für Oracle Produkte, Maria Keller, im Video. Arrow ECS steht für kompetente und zuverlässige Zusammenarbeit mit dem Partner und wurde bereits mehrfach zum Oracle Global Value Added Distributor des Jahres gekürt

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• Arrow ECS: VAD mit Weitblick

  - by A&C Redaktion

  Die Arrow ECS unterstützt Oracle Partner dabei, sich dauerhaft erfolgreich zu etablieren. Als Value Added Distributor, kurz VAD, für das Oracle Soft- und Hardware Portfolio bietet Arrow wertvolle Mehrwertdienstleistungen für Partner an, etwa in den Bereichen Consulting, Vertrieb und Produktmarketing. Der Vorteil: Die Partner können sich voll auf ihr Kerngeschäft konzentrieren. Wie die Zusammenarbeit genau funktioniert, erklären Martin Wilhelm, Manager Business Unit Enterprise Solutions, Herbert Varga vom Product Management und die Sales-Expertin für Oracle Produkte, Maria Keller, im Video. Arrow ECS steht für kompetente und zuverlässige Zusammenarbeit mit dem Partner und wurde bereits mehrfach zum Oracle Global Value Added Distributor des Jahres gekürt

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• Oracle Applications Day 2012 -Experience the Global Innovation of Management Applications

  - by antonella.buonagurio

  Il 10 ottobre a Milano e il 17 ottobre a Roma si sono svolti gli Oracle Applications Day, dedicati alla community di Clienti e Partner Oracle. Le due giornate hanno visto la partecipazione di più di 400 persone che hanno condiviso le loro esperienze e conoscenze in ambito applicativo. Durante la sessione plenaria sono state illustrate tutte le novità relative alle Oracle Applications ed in particolare le Oracle Fusion Applications mentre durante le 2 giornate più di 20 clienti hanno parlato di come utilizzano in modo strategico e con successo le soluzioni Oracle. 15 Business Partner grazie all'iniziativa "Partner Instant Workshop" hanno incontrato direttamente i clienti e discusso delle tematiche più calde del momento. Se non hai potuto partecipare all'evento oppure vuoi rivivere quei momenti qui sotto trovi la presentazione della plenaria mentre cliccando su ciascun titolo delle sessioni parallele puoi trovare le rispettive presentazioni. Innovation for Human Resources Performance Management Excellence Empower Applications with Technology (tenutasi solo a Milano) Applications for Public Sector (tenutasi solo a Roma) Next Generation Global Operations Customer Experience Revolution

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• Cutting Subscriber Churn with Media Intelligence

  - by Oracle M&E

  There's lots of talk in media and entertainment companies about using "big data".  But it's often hard to see through the hype and understand how big data brings benefits in the real world.  How about being able to predict with 92% accuracy which subscribers intend to cancel their subscription - and put in place a renewal strategy to dramatically reduce that churn?  That's what Belgian media company De Persgroep has achieved with Oracle's Media Intelligence solution.  "One of the areas in which we're able to achieve beautiful results using big data is the churn prediction," De Persgroep's CIO Luc Verbist explains in a new Oracle video.  "Based on all the data that we collect on websites and all your behavior, payment behavior and so on, we're able to make a prediction model, which, with an accuracy of 92 percent, is able to predict that you probably won't renew your newspaper, anymore. So our approach to renewal is completely different to the people in that segment than towards the other people. And this has brought us a lot of value and a lot of customers who didn't stop their newspaper where else they would have done so." De Persgroep is using Oracle's Big Data Appliance, along with software from Oracle partner NGDATA to build up a detailed "DNA profile" of each individual customer, based on every interaction, in real time.  This means that any change in behavior - a drop in content consumption, a late subscription payment, a negative social media comment - is captured.  Applying advanced data modeling techniques automatically converts those raw interactions into data with real business meaning - like that customer's risk of churning. The very same data profile - comprising hundreds if individual dimensions - can simultaneously drive targeted marketing campaigns - informing audience about new content that's most relevant and encouraging them to subscribe.  It can power content recommendations and personalization right in the content sites and apps. And it can link directly into digital advertising networks via platforms like Oracle's BlueKai data management platform (DMP), to drive increased advertising CPMs. Using Oracle's Media Intelligence solution enables this across De Persgroep's business - comprising eight newspapers and 25 magazines published in Belgium and The Netherlands, and digital properties including websites with 6m daily unique visitors, along with TV and radio stations. "The company strategy is in fact a customer-centric strategy, so we want to get a 360-view about our customers, about our prospects. And the big data project helped us to achieve that goal," says Verbist. Using Oracle's Big Data Appliance to underpin the solution created huge savings.   "The selection of the Big Data Appliance was quite easy.  It was very quick to install, very easy to install, as well. And it was far cheaper than building our own Hadoop cluster. So it was in fact a non-brainer," Verbist explains. Applying Media Intelligence approach has yielded incredible results for De Persgroep, including: Improved products - with a new understanding of how readers are consuming print and digital content across the day Improved customer segmentation - driving a 6X improvement in customer prospecting and acquisition when contacting a specific segment Having the project up and running in three months And that has led to competitive benefits for De Persgroep, as Luc Verbist explains: "one of the results we saw since we started using big data is that we're able to increase the gap between we as the market leader, and the second [by] more than 20 percent."

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• Automated Controls Monitoring for PeopleSoft

  When building GRC programs to meet regulatory requirements, monitoring program "effectiveness" cannot be overlooked. This includes monitoring the effectiveness of the business processes and applications that are critical to reliable financial reporting and overall compliance. Tune into this conversation with Michele Shannon, Senior Director, GRC Product Strategy to hear about Oracle's GRC solution for its PeopleSoft applications. You will learn how a comprehensive approach to continuously monitoring controls can help organizations honor their compliance obligations,develop a strong baseline of key controls,minimize risks and inefficiencies,and streamline internal and external audits.

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• Windows Azure SDK 1.2 Available - .NET 4.0 Support

  - by Shaun

  The Windows Azure team had just announced the release of the latest version of its tools and SDK (v1.2) at the TechED 2010 New Orleans. You can download it here. The biggest new feature/improvement of this version of the SDK would be Visual Studio 2010 RTM and .NET 4.0 support. It gives us the facilities to build our azure-based applications on top of .NET 3.5 and 4.0 as well. So the guys who is working on, like me, or is going to be working on .NET 4 would better to have this SDK installed I think. Also there are some other information about the envolution of the Windows Azure at this TechED session you can find here.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• Integration Patterns with Azure Service Bus Relay, Part 2: Anonymous full-trust .NET consumer

  - by Elton Stoneman

  This is the second in the IPASBR series, see also: Integration Patterns with Azure Service Bus Relay, Part 1: Exposing the on-premise service Part 2 is nice and easy. From Part 1 we exposed our service over the Azure Service Bus Relay using the netTcpRelayBinding and verified we could set up our network to listen for relayed messages. Assuming we want to consume that service in .NET from an environment which is fairly unrestricted for us, but quite restricted for attackers, we can use netTcpRelay and shared secret authentication. Pattern applicability This is a good fit for scenarios where: the consumer can run .NET in full trust the environment does not restrict use of external DLLs the runtime environment is secure enough to keep shared secrets the service does not need to know who is consuming it the service does not need to know who the end-user is So for example, the consumer is an ASP.NET website sitting in a cloud VM or Azure worker role, where we can keep the shared secret in web.config and we don't need to flow any identity through to the on-premise service. The service doesn't care who the consumer or end-user is - say it's a reference data service that provides a list of vehicle manufacturers. Provided you can authenticate with ACS and have access to Service Bus endpoint, you can use the service and it doesn't care who you are. In this post, we’ll consume the service from Part 1 in ASP.NET using netTcpRelay. The code for Part 2 (+ Part 1) is on GitHub here: IPASBR Part 2 Authenticating and authorizing with ACS In this scenario the consumer is a server in a controlled environment, so we can use a shared secret to authenticate with ACS, assuming that there is governance around the environment and the codebase which will prevent the identity being compromised. From the provider's side, we will create a dedicated service identity for this consumer, so we can lock down their permissions. The provider controls the identity, so the consumer's rights can be revoked. We'll add a new service identity for the namespace in ACS , just as we did for the serviceProvider identity in Part 1. I've named the identity fullTrustConsumer. We then need to add a rule to map the incoming identity claim to an outgoing authorization claim that allows the identity to send messages to Service Bus (see Part 1 for a walkthrough creating Service Idenitities): Issuer: Access Control Service Input claim type: http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier Input claim value: fullTrustConsumer Output claim type: net.windows.servicebus.action Output claim value: Send This sets up a service identity which can send messages into Service Bus, but cannot register itself as a listener, or manage the namespace. Adding a Service Reference The Part 2 sample client code is ready to go, but if you want to replicate the steps, you’re going to add a WSDL reference, add a reference to Microsoft.ServiceBus and sort out the ServiceModel config. In Part 1 we exposed metadata for our service, so we can browse to the WSDL locally at: http://localhost/Sixeyed.Ipasbr.Services/FormatService.svc?wsdl If you add a Service Reference to that in a new project you'll get a confused config section with a customBinding, and a set of unrecognized policy assertions in the namespace http://schemas.microsoft.com/netservices/2009/05/servicebus/connect. If you NuGet the ASB package (“windowsazure.servicebus”) first and add the service reference - you'll get the same messy config. Either way, the WSDL should have downloaded and you should have the proxy code generated. You can delete the customBinding entries and copy your config from the service's web.config (this is already done in the sample project in Sixeyed.Ipasbr.NetTcpClient), specifying details for the client:     <client>       <endpoint address="sb://sixeyed-ipasbr.servicebus.windows.net/net"                 behaviorConfiguration="SharedSecret"                 binding="netTcpRelayBinding"                 contract="FormatService.IFormatService" />     </client>     <behaviors>       <endpointBehaviors>         <behavior name="SharedSecret">           <transportClientEndpointBehavior credentialType="SharedSecret">             <clientCredentials>               <sharedSecret issuerName="fullTrustConsumer"                             issuerSecret="E3feJSMuyGGXksJi2g2bRY5/Bpd2ll5Eb+1FgQrXIqo="/>             </clientCredentials>           </transportClientEndpointBehavior>         </behavior>       </endpointBehaviors>     </behaviors>   The proxy is straight WCF territory, and the same client can run against Azure Service Bus through any relay binding, or directly to the local network service using any WCF binding - the contract is exactly the same. The code is simple, standard WCF stuff: using (var client = new FormatService.FormatServiceClient()) { outputString = client.ReverseString(inputString); } Running the sample First, update Solution Items\AzureConnectionDetails.xml with your service bus namespace, and your service identity credentials for the netTcpClient and the provider:   <!-- ACS credentials for the full trust consumer (Part2): -->   <netTcpClient identityName="fullTrustConsumer"                 symmetricKey="E3feJSMuyGGXksJi2g2bRY5/Bpd2ll5Eb+1FgQrXIqo="/> Then rebuild the solution and verify the unit tests work. If they’re green, your service is listening through Azure. Check out the client by navigating to http://localhost:53835/Sixeyed.Ipasbr.NetTcpClient. Enter a string and hit Go! - your string will be reversed by your on-premise service, routed through Azure: Using shared secret client credentials in this way means ACS is the identity provider for your service, and the claim which allows Send access to Service Bus is consumed by Service Bus. None of the authentication details make it through to your service, so your service is not aware who the consumer is (MSDN calls this "anonymous authentication").

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• Oracle Applications Global User Experience

  - by ultan o'broin

  Today, we're launching Oracle's first ever blog for global user experience (UX) applications issues. We'll be talking about how we design and develop applications for global use, looking at the cultural factors, internationalization (I18n), localization (L10n) and language used for a start. We will also discuss how we study and work with real users so that our customers have applications that allow them to be productive regardless of where they are located in the world. In addition, we will inform you about any globally-related events we know about, and about product features, development frameworks, tools, information and relevant to our worldwide customers. Also, of course, we hope to hear from you, too. If you have anything you want to know about our global user experience, a localization you'd like, or cultural feature you think would be useful, then let us know. If you have any tips or guidelines you'd like to share in this space, then this blog is for you too! As far as global user experience is concerned, you don't have to be lost in translation. Hence the name of the blog!

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• Unified Auditing - Das neue Auditing in Oracle Database 12c

  - by Heinz-Wilhelm Fabry (DBA Community)

  In Datenbanken werden fast immer vor allem wichtige Informationen abgelegt. Der Zugriff darauf unterliegt in der Regel gesetzlichen oder betrieblichen Auflagen. Weil der Nachweis, dass diese Auflagen eingehalten werden, ausschliesslich über das Auditing möglich ist, ist eine Datenbank ohne Auditing eigentlich nicht vorstellbar. Ein Artikel der DBA Community hat sich bereits vor einiger Zeit mit den Möglichkeiten und Varianten des Auditierens in der Datenbankversion Oracle Database 11g beschäftigt. Der Artikel beschreibt das Auditing vom Default Auditing, mit dem zum Beispiel das Starten und Stoppen der Datenbank dokumentiert wird, bis hin zum Fine Grained Auditing (FGA), das sehr zielgerichtet DML Operationen erfasst. Er geht auch auf die unterschiedlichen Speichermöglichkeiten für die Audit Daten ein, auf die sogenannten audit trails: Neben der Variante, den audit trail in unterschiedlichen Tabellen der Datenbank (SYS.AUD$, SYS.FGA_LOG$, DVSYS.AUDIT_TRAIL$) abzulegen, wird dabei auf Betriebssystemdateien in einem Oracle proprietären oder im XML Format zurückgegriffen sowie auf die SYSLOGs oder EVENT LOGs der Betriebssysteme. Schaut man sich das alles an, kann man sicherlich feststellen, dass das Auditing über viele Jahre ständig an neue Anforderungen angepasst und erweitert wurde. Aber es ist damit auch nach und nach unübersichtlicher geworden. Das ist vor allem deshalb problematisch, weil das Ziel des Auditing nicht das unbegerenzte Sammeln von Informationen ist, sondern die Auswertung dieser Informationen. Darum wurden in der aktuellsten Datenbankversion, Oracle Database 12c, die unterschiedlichen audit trails zu einem einzigen audit trail zusammengeführt. Das Ergebnis wird als unified auditing bezeichnet. Die dazu nötige vollständige Überarbeitung der Architektur des Auditing Verfahrens bietet gleichzeitig die Gelegenheit, weitere Verbesserungen zu implementieren. Das betrifft sowohl die Performance als auch die Öffnung des gesamten Auditierens zur Nutzung durch diverse weitere Oracle Werkzeuge wie SQL*Loader und RMAN. Der folgende Artikel beschreibt, wie man das neue unified auditing einrichtet, wie man damit arbeitet und welche Vorteile es gegenüber dem 'alten' Auditing bietet Hier geht's zum Artikel.

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• Chem eStandards 5.1 in Public Review

  - by michael.rowell

  The Open Applications Group has announced the opening of the 45 day public review period for Chem eStandards version 5.1. Interested parties have until 13 July to submit comments. There will be two webinars review sessions on 23 June and 24 June. The details of the webinars will be available soon. You can download the Chem eStandards review package. If you have any questions, contact Jim Wilson, the OAGi Chemical Council Architect.

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