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  • Mapping Your Customer Experience Journey

    - by Michael Hylton
    For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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  • How to handle new domain names?

    - by michael
    I have a new product which I'll call a pen ink reloader. I have a website using my products name, for example, www.inkywink.com which I want to have accessed by searches for keywords such as "pen ink", "pen out of ink" "ink for pens" etc. , since nobody knows that a pen ink reloader exists. I see that its quite difficult to get on front page for these keywords since they have lots of competition. However I notice that the exact phrases I want to rank highly for are available as domains. I purchase "www.penink.com" and "penoutofink.com" which for arguments sake are highly searched and the perfect keywords to get eyes on my money site www.inkywink.com . Two questions: 1. What is my best option to leverage those names so that they appear near top of searches so that I can get traffic to my money site? Do I just have them redirect 301 to inkywink.com or should I create small original content on each with links to my main site? 2. If I just have them redirected to inkywink.com, am I able to use keywords in metatag and headers for each site separately or do they all automatically obtain the same headers and tags as the site to which theyre redirected ? Thanks to anyone who can help as I'm a real newbie to all this.

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  • Join me at OpenWorld 2012

    - by Michael Palmeter (Exalogic PM)
    For those of you that will be coming out to Oracle OpenWorld 2012 next ween in San Francisco, I encourage you to take a few minutes on Monday afternoon to come to my session on Oracle Exalogic. Click here for more info: CON9416 - Oracle Exalogic 2.0: Ready-to-Deploy, Mission-Critical Private Cloud My session is one of the first on Oracle Exalogic (one of the privileges of running Product Management for the product) and with that in mind it is going to be something of an introduction and overview.  The material I will present is tailored for C-level customers that are interested in the product but haven't really been exposed to it in any detail.  This is essentially the same sort of presentation I give to customers that visit Oracle HQ, and it provides context for all of the other excellent sessions that follow. During this session I will talk about: The macro-trends in the industry that are driving Exalogic strategy - IT-as-a-Service and infrastructure convergence The first two years of market success with Exalogic - who's bought it, why, and what their results have been Exalogic key features and differentiation - why it's the best possible platform for Oracle business applications and middleware How Exalogic performs, and why it is the hands-down performance champion of Enterprise cloud platforms If you haven't signed up yet, please do.  I'd love to see you there.

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  • Frequency to submit sitemap to search engines

    - by user577691
    i have went live with my site and being new to search engines and SEO fields not sure what should be the best way to handle sitemap.xml. I have created sitemap.xml and submitted it to Google using webmaster tool Yahoo/Bing using Bing Webmater Ask.com now since site will get updated every 2-3 times per week i am not sure what should be the best approach. Do i need to submit sitemap.xml again If i need to submit sitemap.xml again and again what should be the frequency to submit that Please suggest the best approach

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  • Google analytics campaign advice

    - by Drewsdesign
    I am buying traffic from a broker not one source and sending to various landing pages. I would like to know the best way to structure a campaign so I can find which referrering site/url is performing the best (time on site, bounce etc) Should the utm_campaign be the 'brokername' and the utm_source be the 'landingpagename' or should this be the other way around? Also what would be the best way to create a custom report to show all the referrers metrics by each landing page ? Thank guys really appreciate any help on this.

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  • Affordable SEO Hosting Solutions

    There has always been a need to find the best of Affordable SEO Hosting options that are capable of delivering the best of results to those that need it the most. Keeping in mind the varieties of these services available, there will always be the best SEO Hosting Solution that can maintain this record of developing potential.

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  • Strange error with VS2008 on Windows 7

    - by Christian
    We have a solution with two projects, one of them is a Silverlight 3 application which is embedded on the other ASP.NET MVC project. Just recently an error started to appear which makes the build fail. Here is the output: `------ Build started: Project: DotCoquiMap, Configuration: Debug Any CPU ------ C:\Program Files\MSBuild\Microsoft\Silverlight\v3.0\Microsoft.Ria.Client.targets : warning : Could not find necessary input file 'C:\Users\Michael\Documents\DotCoqui\trunk\DotCoquiMap\Bin\Debug\DotCoquiMap.dll'. Done building project "DotCoquiMap.csproj" -- FAILED. ------ Build started: Project: DotCoquiProject, Configuration: Debug Any CPU ------ C:\Windows\Microsoft.NET\Framework\v3.5\Csc.exe /noconfig /nowarn:1701,1702 /errorreport:prompt /warn:4 /define:DEBUG;TRACE /reference:C:\Users\Michael\Documents\DotCoqui\trunk\DotCoquiMap\Bin\Debug\DotCoquiMap.dll /reference:..\ExternalLibraries\itextsharp.dll /reference:..\ExternalLibraries\MvcMembership.dll /reference:..\ExternalLibraries\PagedList.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Configuration.dll /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Core.dll" /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Data.DataSetExtensions.dll" /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Data.dll /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Data.Linq.dll" /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Drawing.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.EnterpriseServices.dll /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Web.Abstractions.dll" /reference:............\Windows\assembly\GAC_MSIL\System.Web.DataVisualization\3.5.0.0__31bf3856ad364e35\System.Web.DataVisualization.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Web.dll /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Web.Extensions.dll" /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Web.Mobile.dll /reference:"C:\Program Files\Microsoft ASP.NET\ASP.NET MVC 1.0\Assemblies\System.Web.Mvc.dll" /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Web.Routing.dll" /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Web.Services.dll /reference:C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.Xml.dll /reference:"C:\Program Files\Reference Assemblies\Microsoft\Framework\v3.5\System.Xml.Linq.dll" /debug+ /debug:full /optimize- /out:obj\Debug\DotCoquiProject.dll /target:library Controllers\AccountController.cs Controllers\AdministrationController.cs Controllers\ApiController.cs Controllers\CampaignsCategoriesController.cs Controllers\CampaignsController.cs Controllers\CampaignsFormViewModel.cs Controllers\CampaignStatisticsController.cs Controllers\CampaignStatisticsDetailsViewModel.cs Controllers\ControllerHelpers.cs Controllers\CountriesController.cs Controllers\ErrorController.cs Controllers\HomeController.cs Controllers\MapController.cs Controllers\MediaController.cs Controllers\MediaViewModel.cs Controllers\NewsController.cs Controllers\OrganizationsController.cs Controllers\OrgCenterController.cs Controllers\UserAdministrationController.cs Default.aspx.cs Global.asax.cs Models\Campaigns.cs Models\CategoriesRuleValidation.cs Models\DotCoquiDBModel.designer.cs Models\DotCoquiRepository.cs Models\DQcodes.cs Models\FileRepository.cs Models\ISmtpClient.cs Models\JsonModels.cs Models\OrgCenter\IndexViewModel.cs Models\SmtpClientProxy.cs Models\Statistic.cs Models\User.cs Models\UserAdministration\DetailsViewModel.cs Models\UserAdministration\IndexViewModel.cs Models\UserAdministration\RoleViewModel.cs Properties\AssemblyInfo.cs error CS0006: Metadata file 'C:\Users\Michael\Documents\DotCoqui\trunk\DotCoquiMap\Bin\Debug\DotCoquiMap.dll' could not be found Compile complete -- 1 errors, 0 warnings ========== Build: 0 succeeded or up-to-date, 2 failed, 0 skipped ==========` And here is the errors / warnings: Warning 2 Could not find necessary input file 'C:\Users\Michael\Documents\DotCoqui\trunk\DotCoquiMap\Bin\Debug\DotCoquiMap.dll'. DotCoquiMap Error 1 Metadata file 'C:\Users\Michael\Documents\DotCoqui\trunk\DotCoquiMap\Bin\Debug\DotCoquiMap.dll' could not be found DotCoquiProject The DotCoquiMap is not getting built therefore the DotCoquiProject (ASP.NET MVC) cannot find the .dll. Now here is the really odd thing, under Windows XP the very same code compiles and runs perfectly.... under windows 7 it gives us these errors. It is the very same code, we have tested it on 3 different Win7 machines to no avail. Help will be really really helpful. Thanks in advance.

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  • C++ match string in file and get line number

    - by Corey
    I have a file with the top 1000 baby names. I want to ask the user for a name...search the file...and tell the user what rank that name is for boy names and what rank for girl names. If it isn't in boy names or girl names, it tells the user it's not among the popular names for that gender. The file is laid out like this: Rank Boy-Names Girl-Names 1 Jacob Emily 2 Michael Emma . . . Desired output for input Michael would be: Michael is 2nd most popular among boy names. If Michael is not in girl names it should say: Michael is not among the most popular girl names Though if it was, it would say: Micheal is (rank) among girl names The code I have so far is below.. I can't seem to figure it out. Thanks for any help. #include <iostream> #include <fstream> #include <string> #include <cctype> using namespace std; void find_name(string name); int main(int argc, char **argv) { string name; cout << "Please enter a baby name to search for:\n"; cin >> name; /*while(!(cin>>name)) { cout << "Please enter a baby name to search for:\n"; cin >> name; }*/ find_name(name); cin.get(); cin.get(); return 0; } void find_name(string name) { ifstream input; int line = 0; string line1 = " "; int rank; string boy_name = ""; string girl_name = ""; input.open("/<path>/babynames2004.rtf"); if (!input) { cout << "Unable to open file\n"; exit(1); } while(input.good()) { while(getline(input,line1)) { input >> rank >> boy_name >> girl_name; if (boy_name == name) { cout << name << " is ranked " << rank << " among boy names\n"; } else { cout << name << " is not among the popular boy names\n"; } if (girl_name == name) { cout << name << " is ranked " << rank << " among girl names\n"; } else { cout << name << " is not among the popular girl names\n"; } } } input.close(); }

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  • What's the best way to handle the same shortcut in WPF and WinForms controls?

    - by Anthony Brien
    I have a WPF application with the following KeyBinding on its main window: <KeyBinding Command="Commands:EditCommands.Undo" Gesture="CTRL+Z" /> <KeyBinding Command="Commands:EditCommands.Redo" Gesture="CTRL+Y" /> This makes the command respond to the shortcut fine. However, in all the places where I have embedded WinForms text boxes or rich text boxes, I've lost the ability to use those shortcuts. If I remove the above bindings, the WinForms shortcuts work fine. How can I support these shortcuts in both WinForms and WPF? I'd prefer a generic method since this problem is likely to affect many other commands with the same keybindings.

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  • Best ASP.NET E-Commerce Framework (aspDotNetStoreFront, AbleCommerce, BVCommerce, MediaChase,...)

    - by EfficionDave
    I need a full-featured asp.net E-Commerce solution for a project. It needs to be easily extensible as I need to extend it to integrate with a custom Flash based personalization engine. It should also have a great administrative back-end that handles inventory tracking, report, labels, shipping, ... so that the client can really use it as the basis for their business. I've used quite a few different E-Commerce systems including OSCommerce, Zen Cart, Catalook, and eTailer. While I was impressed with Zen Cart and eTailer, this project is big enough that I want to try a more serious, commercial offering. I'm particularly interested in thoughts on aspdotnetstorefront, BVCommerce, AbleCommerce, and MediaChase. [UPDATE] I've done quite a bit of evaluation since I posted this question and will give some of my findings below: BVCommerce - The price point is nice, the product seems fairly well regarded, and I've heard good things about customizing/extending it, it just doesn't seem like it's going to meet my needs as an Top Tier ECommerce solution. After viewing the tutorial videos, the Admin interface just seems too basic and outdated. aspDotNetStorefront - The integration with DotNetNuke was it's biggest selling point for me but after reading peoples opinions, it's integration seems quite weak. It's sounds like there's a significant learning curve and the architecture just doesn't sound like it's as clean as it should be. AbleCommerce - After a rather thorough evaluation, I have selected AbleCommerce for at least my next project. The Admin interface is beautiful and has a nice list of features. The E-Commerce portion of the user side is very well done, highly skin-able (using Master Pages and a couple other techniques), and the checkout workflow has all the features I need while still being very clean. Source to the API can be bought for $500 but you generally won't need it. There are some 3rd party modules available but there's not currently a large market for these. The biggest glaring weakness of AbleCommerce I've found is their CMS capabilities are very limited and not at all well suited for a non-technical user to make most site content updates. But I have a good solution for that that I plan adapting into AbleCommerce. They will automatically generate a site for you to play with to your heart's content for 30 days. It is defniitely worth checking out.

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  • 'Please wait' screen between pages in C# ASP.NET. Best practice?

    - by Glinkot
    Hi, I have a gridview with some imagebuttons, each of which kicks off a report page for that item. The report take 10-15 seconds to run, so I'd like a popup 'Generating report, please wait' type thing. I can think of a few ways but would like the opinion of those more experienced than I. The options I was considering: a) link my imagebutton to an intermediate page that says 'please wait', and then refer it onto the report page from there. Seems a bit clunky b) Investigate using jquery or similar. I have telerik controls, they have a few things but it isn't clear if any are suitable. c) Define some kind of CSS layer with a please wait warning on it, and make it visible as part of the button's onclick event d) Look into jquery or similar Any thoughts? Thanks!

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  • Android app resets on orientation change, best way to handle?

    - by Anthony Westover
    So I am making a basic chess app to play around with some various elements of android programming and so far I am learning a lot, but this time I am lost. When the orientation of the emulator changes the activity gets reset. Based on my research the same thing will happen anytime the application is paused/interrupted, ie. keyboard change, phone call, hitting the home key etc. Obviously, it is not viable to have a chess game constantly reset, so once again I find myself needing to learn how to fix this problem. My research brings up a few main things, overriding the onPaused method in my Activity, listening for Orientation, Keyboard changes in my manifest (via android:configChanges), using Parcelables, or Serialization. I have looked up a lot of sample code using Pacelables, but to be honest it is too confusing. Maybe coming back tomorrow with fresh eyes will be beneficial, but right now the more I look at Parcelables the less sense it makes. My application utilizes a Board object, which has 64 Cell Objects(in an 8x8 2D array), and each cell has a Piece Object, either an actual piece or null if the space is empty. Assuming that I use either Parcelable or Serialization I am assuming that I would have to Parcelize or Serialize each class, Board, Cell, and Piece. First and foremost, is Parcelable or Serialization even the right thing to be looking at for this problem? If so is either Parcelable or Serializable preferred for this? And am I correct in assuming that each of the three objects would have to be Parceled/Serialized? Finally, does anybody have a link to a simple to understand Parcelable tutorial? Anything to help me understand, and stop further headaches down the road when my application expands even further. Any help would be appreciated.

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  • "Best" language /architecture for browser-based app with ODBC and sockets? (subjective)

    - by mawg
    Sorry to ask a subjective question, but I would welcome some advice. I am an experienced programmer of embedded s/w, but haven't done much network programming, although I have done a fair bit of hobbyist PHP. Anyway, I have to develop what is probably a fairly general type of app, as shown in this crude diagram --------------------------------------------------------------------------------- | Browser / user interface Takes input from user form and writes data to d/b. | | Also gets data and updates browser contents when when d/b contents are changed | | because of info received over TCP/IP. | |________________________________________________________________________________| | ODBC | |_______________________________________________________________________________| | database | |_______________________________________________________________________________| | ODBC | |_______________________________________________________________________________| | Socket (TCP/IP) | | Send data out when d/b is updated from browser. | | Also, update d/b when data are received over TCP/IP. | |_______________________________________________________________________________| As I say, I imagine this to be a fairly typical architecture? Am I right? Then client is insisting on MSIE - unless I can show compelling technical reasons for FireFox or other then it will have to be MSIE (are there any compelling technical reasons?). So, with MIE (almost) a given, I had though to use PHP, since I know it, but the client seems awfully keen on Java (which ought to be OK since I am conversant with C++) it woudl seem to make sense to use the same language for the "upper" interface between the web pages (which that app generates) and the d/b, and for the "lower" interface between the d/b and the socket. (a single language means a single set of tools since text approach, etc) So, the (probably highly subjective) question is "which language shoudl I choose". As I say, the client is keen on Java. Any compelling reason why not? Is it generally a good choice for the sort of thing described here? Any other hints & tips gratefully appreciated (and up-voted): URLs, books, tool chain suggestions, etc, etc

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  • How can I best share Ant targets between projects?

    - by Rob Hruska
    Is there a well-established way to share Ant targets between projects? I have a solution currently, but it's a bit inelegant. Here's what I'm doing so far. I've got a file called ivy-tasks.xml hosted on a server on our network. This file contains, among other targets, boilerplate tasks for managing project dependencies with Ivy. For example: <project name="ant-ivy-tasks" default="init-ivy" xmlns:ivy="antlib:org.apache.ivy.ant"> ... <target name="ivy-download" unless="skip.ivy.download"> <mkdir dir="${ivy.jar.dir}"/> <echo message="Installing ivy..."/> <get src="http://repo1.maven.org/maven2/org/apache/ivy/ivy/${ivy.install.version}/ivy-${ivy.install.version}.jar" dest="${ivy.jar.file}" usetimestamp="true"/> </target> <target name="ivy-init" depends="ivy-download" description="-> Defines ivy tasks and loads global settings"> <path id="ivy.lib.path"> <fileset dir="${ivy.jar.dir}" includes="*.jar"/> </path> <taskdef resource="org/apache/ivy/ant/antlib.xml" uri="antlib:org.apache.ivy.ant" classpathref="ivy.lib.path"/> <ivy:settings url="http://myserver/ivy/settings/ivysettings-user.xml"/> </target> ... </project> The reason this file is hosted is because I don't want to: Check the file into every project that needs it - this will result in duplication, making maintaining the targets harder. Have my build.xml depend on checking out a project from source control - this will make the build have more XML at the top-level just to access the file. What I do with this file in my projects' build.xmls is along the lines of: <property name="download.dir" location="download"/> <mkdir dir="${download.dir}"/> <echo message="Downloading import files to ${download.dir}"/> <get src="http://myserver/ivy/ivy-tasks.xml" dest="${download.dir}/ivy-tasks.xml" usetimestamp="true"/> <import file="${download.dir}/ivy-tasks.xml"/> The "dirty" part about this is that I have to do the above steps outside of a target, because the import task must be at the top-level. Plus, I still have to include this XML in all of the build.xml files that need it (i.e. there's still some amount of duplication). On top of that, there might be additional situations where I might have common (non-Ivy) tasks that I'd like imported. If I were to provide these tasks using Ivy's dependency management I'd still have problems, since by the time I'd have resolved the dependencies I would have to be inside of a target in my build.xml, and unable to import (due to the constraint mentioned above). Is there a better solution for what I'm trying to accomplish?

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  • What is the best resizable circular byte buffer available in Java?

    - by Wouter Lievens
    I need a byte buffer class in Java for single-threaded use. I should be able to insert data at the back of the buffer and read data at the front, with an amortized cost of O(1). The buffer should resize when it's full, rather than throw an exception or something. I could write one myself, but I'd be very surprised if this didn't exist yet in a standard Java package, and if it doesn't, I'd expect it to exist in some well-tested public library. What would you recommend?

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  • What is the best way to remove accents in a python unicode string?

    - by MiniQuark
    I have a unicode string in python, and I would like to remove all the accents (diacritics). I found on the Web an elegant way to do this in Java: convert the unicode string to its long normalized form (with a separate character for letters and diacritics) remove all the characters whose unicode type is "diacritic". Do I need to install a library such as pyICU or is this possible with just the python standard library? And what about in python 3.0? Important note: I would like to avoid code with an explicit mapping from accented characters to their non-accented counterpart. Thanks for your help.

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