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• Windows 7 libraries and folder redirection nightmare

  - by Lobuno

  Hello! In our active directory we deploy a policy to our clients where the personal directory (My documents) is redirected to a file server of ours \server\share\username\Documents In older systems everything worked fine. in Windows 7 some users are experimenting the following symptoms: The Documents library is EMPTY Where the documents library should be shown in Explorer an empty white icon is displayed. No caption. Right clicking in the Documents library to edit the folders that are part of the libraries brings the dialog up. However, that dialog is unusable. No folder is present there and clicking Add folder does nothing. Deleting the library and auto-creating it doesn't solve the problem The shared directory can be accessed via UNC paths and it can be mounted as a shared drive as well. The library is still broken. The shared drives are on a W2008 indexed server... Using the Windows Library tool utility doesn't solve the problem. What can the cause of this problem be and how can this be solved?

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• Windows 7 libraries and folder redirection nightmare

  - by Lobuno

  Hello! In our active directory we deploy a policy to our clients where the personal directory (My documents) is redirected to a file server of ours \server\share\username\Documents In older systems everything worked fine. in Windows 7 some users are experimenting the following symptoms: The Documents library is EMPTY Where the documents library should be shown in Explorer an empty white icon is displayed. No caption. Right clicking in the Documents library to edit the folders that are part of the libraries brings the dialog up. However, that dialog is unusable. No folder is present there and clicking Add folder does nothing. Deleting the library and auto-creating it doesn't solve the problem The shared directory can be accessed via UNC paths and it can be mounted as a shared drive as well. The library is still broken. The shared drives are on a W2008 indexed server... Using the Windows Library tool utility doesn't solve the problem. What can the cause of this problem be and how can this be solved?

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• Error message: do not have authority to access this function

  - by Ross

  Hi. I just reinstalled Windows on my computer after getting a virus. I worked with it for a while and everything worked as it should. I then used a backup of the computer that I had made a week or so earlier and copied the backup over my user folder. (That is, I took the folder named "Joe" from the backup drive and copied-replaced the whole thing over the folder named "Joe" on the new Windows install.) To do this I had to work from an Ubuntu live CD because some of the files were in use. Now the problem: After I did this copying my computer says that I have no authority. Anytime I try to access anything that is part of the operating system (Explorer, Personalize, Control Panel, etc) I get an error message that says I don't have the authority to do this. I am able to access things that aren't part of the OS: Chrome, Firefox, my accounting software, Rockbox, but nothing that is part of the OS. I only copied over the User file, so I didn't mess with the registry or anything, so I have no idea why this should be. Does anyone out in cyberspace have any idea? Thank you.

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• How to fix Browser Blue Screen of Death?

  - by WilliamKF

  I am running Windows XP SP3 and Firefox v3.6.2 and Internet Explorer and have an issue with Firefox and IE causing the Blue Screen of Death. If I run in Windows safe mode, it does not occur, but running normally, it seems my firefox profile is going bad and results in certain web pages causing the BSOD. IE is also getting BSOD on some pages. For example, presently, if I visit ebay.com in Firefox, it gets BSOD. It also fails when visiting http://www.google.com/ig?hl=en&source=iglk. IT removed my Firefox profile and that seemed to fix the issue for a while. However, now it has started occurring again. I turned off all firefox extensions and it still occurs. I'd like to fix my system so this does not occur. The IT folks don't seem to be able to solve this, so I am trying to fix it on my own. The BSOD is about something like (from memory) DRIVER_IRQL_NOT_LESS_OR_EQUAL. Why would safe mode avoid the issue and what does that tell us about the probable cause? I don't want to have to keep deleting my profile, so I'd like to find out the cause of the corruption.

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• cannot connect to sql server express from sql server standard

  - by Jackson Sunuwar

  ... like my title says... I cannot connect to my instance on sql server express from sql server standard... I have tried disabling firing wall and checked sqlbrowser is started but for some reason I cannnot connect to my datbase... called server_name\sqlexpress.. I have a virtual machine and a full scale MS SQL Server 2008 R2 running on it... and I have several other vm running sqlexpress. they run fine and I can connect to them using sqlexpress... but when i try to access from sqlserver... I get this error. A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified) (Microsoft SQL Server, Error: -1) Digging deep into the error, I found this Error Number: -1 Severity: 20 State: 0 and finally this... Program Location: at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, SqlConnection owningObject) at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject) at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart) at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance) at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance) at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection) at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup) at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection) at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory) at System.Data.SqlClient.SqlConnection.Open() at Microsoft.SqlServer.Management.SqlStudio.Explorer.ObjectExplorerService.ValidateConnection(UIConnectionInfo ci, IServerType server) at Microsoft.SqlServer.Management.UI.ConnectionDlg.Connector.ConnectionThreadUser() Firewall is turned off on the VM that's running mssqlserver... I turned of firewall on one of the vm that's running the sqlexpress but I still get the error... can someone please help... thank you

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• Why have trackballs almost disappeared? [closed]

  - by Gary M. Mugford

  One of the movement sensors in my Microsoft Trackball Explorer has failed and right now I am using a mouse. Ugggh! I'll got steal one of the various Logitech trackballs spread around the house, but they all have issues. The Trackman has a horrible placement for the scroll wheel. Others have marbles for the thumb rather than a big ball for the fingers and at least one trackball is working around here without having a scroll wheel at all! (The one at the dinner table, for when I dine alone). My question is, why have trackballs fallen into disfavour? Seems to me that trackballs are great for crowded desktops (you know, the one with keyboards, notes, pens and coffee cups), and for laptops with those hated overly-sensitive touchpads. But right now, it seems to be a choice between that Logitech Trackman and some Kensington models that lack scroll wheels. All I want is a nice big ball to manipulate with the fingers and two buttons on the thumb side with the scroil wheel between them. Placement of other buttons is completely optional. Is that asking too much?

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• Prevent Network Printers Automatically being added to 'Devices and Printers' in Windows 7

  - by Ben

  I think my question is a duplicate of this one, but the original question was never properly answered (the steps described are for Windows XP). I am aware of the option to "Turn off Network Discovery" (under Control Panel All Control Panel Items Network and Sharing Center Advanced sharing settings); I set this option (for both Home/Work and Private) but it doesn't seem to stop the printers getting added, and has the side effect of preventing me from browsing the list of machines on the network (which I need). I've tried the Windows XP registry option - but it doesn't seem to make any difference: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\NoNetCrawling I find it annoying having the printer list cluttered with printers from all over the office which I am never going to use (especially since lots of them no longer physically exist, users just haven't deleted them from their machines). This must be a real problem for people in massive offices with large numbers of printers - but I can't seem to find a lot of people complaining about it - which makes me think I'm missing something obvious. I don't really want to hack the firewall or turn off sharing completely, I still want to select and use network printers and file shares. Any ideas?

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• Google Chrome not loading web pages correctly unless multiple refreshes

  - by Brandon Wilson

  Webpages in Google Chrome do not load correctly from time to time. I can't reproduce it, it just happens. Some times it happens when I load the browser other times it happens when I am just browsing. Just now I went to five different web sites which 3 out of 5 of them did not load correctly. I have attached a photo of how Super User loaded the first time I loaded it. If I refreshed it it will load correctly. Facebook is bad like this. Some times Facebook will load correctly but some of there back end scripting may not load so the page may not refresh automatically. Not sure what is going on. I have tried other browsers (Firefox and Internet Explorer) and they seem to be working correctly. Chrome seems to be acting up only on this computer. All my computers are running Windows 8 and I have removed Chrome completely off this computer and re-installed. I even disabled all extensions and cleared all the caches. I even tried running Chrome without being logged in. Not sure what else to do at this point. An example of superuser.com not loading correctly: When I refresh the problem will go away until it happens again. Sometimes it takes two or three refreshes in order for it to correctly load.

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• Problems with image/file upload in MediaWiki on Windows 2008 Server R2, using wrong temp directory

  - by Lasse V. Karlsen

  I have installed MediaWiki 1.15.2 under IIS as per the MediaWiki installation instructions for Windows 2008 Server. I have configured PHP to use a specific temp directory: upload_tmp_dir="C:\php\uploadtemp" I have specified that MediaWiki is allowed to upload: $wgEnableUploads = true; But when I try to upload an image, I get this error message in my browser: Internal error Could not find file "C:\Windows\Temp\php1AEA.tmp". Retrying will simply give me a new filename, but in the same location. The directory does not have any php* files in it, but since they're "temporary", they might be gone in a flash before Windows Explorer is able to show them so that might be a red herring. I've googled for this, and the most promising lead I found was on this page: Image upload problem - Is this bug fixed?, but since the text says "a bugfix was posted on the bug-report page", but provides no link to which bug page this relates to (php or mediawiki) nor the actual bug report, I've not found conclusively the bug report in question so that didn't help me much. Lots of pages indicates that this is a permission issue, so I tried setting permissions on c:\windows\temp as Modify by Everyone, still no dice. I tried changing the two system environment variables TEMP and TMP to point to C:\Temp instead, but MediaWiki still complains about not finding the file in C:\Windows\Temp. Note that I don't care a lot about where the files will actually be stored temporarily, so c:\windows\temp is fine by me. I do, however, care about them actually being uploaded correctly. Does anyone know of a fix, have any leads I can follow, or whatnot? The server is running Windows 2008 Server R2, all patches installed, and the PHP installed is 5.3.2, using IIS FastCGI.

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• Problem importing pictures from a digital camera with Windows 7

  - by snark

  Hi, Since I'm using Windows 7 (Beta, then RC, now RTM), I have issues when I download pictures from my digital cameras. It happens with my 2 cameras: a Canon Powershot S2 IS and a Canon Ixus 80 IS. When I plug a camera (any of them) to a USB port and switch it on in Play mode, the Autoplay function of Windows 7 starts with this screen: I select "Import pictures and videos" to call the native Windows 7 tool. It searches a bit for pictures to download from the camera and starts the transfer. However, during the transfer, I often get errors like this one: If I use "Try again", it works fine the second time and the picture is retrieved correctly. It's very annoying when it happens 20 or 30 times in a 500-picture download. I cannot leave it running standalone, as I have to watch for the errors and click on "Try again". Any idea what is causing these errors? I tried changing the USB port (normally the cameras are connected via a USB hub but it happens also when I connect them directly to a MB USB port) and the USB cable, but no success. I also checked the SD card by connecting them with a card reader and running a ChkDsk on them but it found no errors on the cards. Update: No problem when I copy the pictures manually with the Windows Explorer. And no problem either when I access the card with a reader. The builtin import tool of Windows is convenient as it sorts the pictures automatically by date (1 folder per day). And this is the way I sort my pictures

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• CD-ROM Cant Be Accessed After Installing VMware Tools on VMware Server 2.0.2

  - by Optimal Solutions

  Using VMware Server 2.02, I set up a new VM (Windows XP Pro) applied all of the updates, added Windows addons from the install CD, etc... I got it to a stable point and up through that point I was able to access the CD-ROM drive (E: on my host). What I never did before was install "VMware Tools" and since it claims to give better mouse and video support, I gave it a shot. What it does is it places the install package in a virtual CD-ROM drive. I ran the install, no errors and it wants a reboot. I log back in after reboot and pop in the install CD for Microsoft Office 2003 and I receive the message "Please Insert A Disc Into Drive D:". Drive D: would be the next logical drive after the C: drive where I chose to install the OS. The message box sits there and if I click "Cancel", to return to Windows Explorer, the status bar seems to blink ever 1/2 second - as if its polling for a CD-ROM drive or something. No bangs or exclamations in the Device Manager for any hardware. I had taken a snapshot prior to the VMware Tools install and upon restoring it, the CD-ROM is back. I made copies of two other VMs, installed the VMware Tools on those VMs and both experienced the same issues: Windows 2003 Server and Windows 7 (32-bit). Has anyone seen this issue and know of a fix for this? It would be nice to have the better graphics and better mouse control AND use my CD-ROM drive as well! Thank you.

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• Search inside of text files

  - by Matt

  So here is the situation. I currently run a mail server for my small non-profit company. My mail server (Merak Mail Server) keeps logs in .log files and mail as .tmp files. Essentially these are just text files that are kept on the server. Problem is that when I put text into the "Containing text" field on Windows Explorer, it always misses the files and tells me no results returned. Then when I search the files one by one (painful at best), I find the files I need. Do I not understand the search feature well enough, or maybe I have it indexing wrong. I really don't care what I need to use to search the files, even a third-party app is fine with me, I just want to type an email address into a box and search all of my log files or email files and find out which one I am looking for. It can be Windows Search or something else, as long as I can find a way to get the job done I will be happy. Pay solutions are fine as well. Thanks everyone in advance.

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• Network share not always available on Windows 2003

  - by JP Hellemons

  Hello everybody, we have a windows 2003 server with a shared directory/folder. I've seen this thread but this wasn't any help: http://superuser.com/questions/58890/the-specified-network-name-is-no-longer-available I have a ping -t running from 3 pc's (vista and two windows 7) they all work. the problem occurss when two users enter the network share then this 'network share is no longer available' appears and the explorer windows turn white. after f5 or refresh the shared directory is back. this is really strange. there is no anti virus or kasparsky running on either end. this is all in the same LAN. the internet connection is really stable, so it's really strange. because a stable internet connection should imply that the local network connection is also stable and that this is a windows issue. can it be a router issue? I have checked the eventlog on the server for diskfailure related messages, but there are none. EDIT: can this be related to mapping a shared directory to a drive letter? and that there is a router between me and the mapped network drive? or is it just windows that is not working well with two users on the same shared folder? should I install samba or something?

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• windows cant "see" camera

  - by user330401

  So I bought a lil emerson camera and I am trying to get it to read the thing on windows 7. The instructions for the camer say when you first hook it up via usb AUTOPLAY will come up and your good to go. Well that worked for me the first time I hooked it up. However the 2nd time, it started trying to install drivers. Since then I can't get it to show up in windows explorer. I have tried disabling and uninstalling everything and trying to start from scratch but its useless, I'm stuck with having to pull the sd card everytime. I really dont like doing this as its a cheap camera, so if I can fix the communication between the devices via usb I would be really happy. As of right now the device installation shows a checked USB COMPOSITE DEVICE and 3 X'd GENERIC IMAGE DEVIC. Can someone please help me get this sorted. PS there are no drivers for this camera, not in the packaging, not available from emerson, and to be honest it shouldn't need any. The only function the camera has when hooked up via USB is charging and access to the DCIM. The charging still works, but the drive just won't load. Any suggestions?

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• Since upgrading to Windows 8.1, I can't open any files on a SMB share shared by my OS X Mavericks Mac

  - by Gary

  I have a PC with Windows 8.1 and a Mac with Mavericks. I have a folder on the Mac that is shared with the PC. When I'm on the PC and I try to open a file that is shared by the Mac, such as an ISO file (a disk image), then I get a message saying that I cannot open the file, or the file is in use (it depends on the app/filetype). I have the same problem when I open a video file. Strangely, text files and PDF files are just fine. And if I copy any of the problematic files to the local Windows disk, then I can open them just fine. The specific error messages are: AVI files opened in VLC: "Your input can't be opened. VLC is unable to open the MRL." ISO files opened by Windows Explorer: "Sorry, there was a problem mounting the file." This only started happening after I upgraded to Windows 8.1 on the PC and Mavericks on the Mac. Mavericks upgraded its SMB version from SMB1 to SMB2, so perhaps that is related? Does anyone know what the problem might be, and how I could fix it? Thanks in advance!

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• Cannot Kill Process in Vista 64

  - by JanSolo

  Hi I have a weird situation where a Zombie process is causing my Vista64 Dev machine to become useless. I use Incredibuild 3.40 to distribute builds of a large software product that I work on. Occasionally, a build will fail and a Zombie process is left behind. The process holds a handle to a file that is needed by the build system to retry the build. Since I cannot kill the process, the handle remains open and I cannot build my code at all. I've tried TargetManager and ProcessExplorer, but neither can kill this process. It gets worse; since Vista cannot kill all its processes, my PC refuses to shut down correctly, requiring a hard reboot after each failed build. Is there a way to really-really-kill a process in Vista? Or maybe a way to force a file handle to close? Any help is appreciated. Cheers Jan. EDIT: This is still occurring. I've used Lockhunter (which appears to successfully unlock the file handle), but retrying the build still fails because the (now unlocked) file cannot be deleted. Explorer and Lockhunter both fail to delete the file. LockHunter also tells me that there are no processes that hold handles to it. Basically, nothing owns it, but you still cant delete it. This sucks.

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• A fatal exception 0E occured at 0028:xxxxxx in VxD IOS(01)

  - by winlin

  I get a blue screen of death in my windows 98 machine every time I boot it. I can't reach to my desktop. The error is like this: A fatal exception 0E occured at 0028:C003CC2F in VxD IOS(01) + 0000156B This was called from 0028:C0082E60 in VxD VKD(01) + 000001D0 I have to then give it a three finger salute to restart the system. There is no other way to shut down the system at this point except pressing the CPU power button. What could be the problem? My windows system.ini is: [boot] oemfonts.fon=vgaoem.fon shell=Explorer.exe system.drv=system.drv drivers=mmsystem.dll power.drv user.exe=user.exe gdi.exe=gdi.exe sound.drv=mmsound.drv dibeng.drv=dibeng.dll comm.drv=comm.drv mouse.drv=mouse.drv keyboard.drv=keyboard.drv *DisplayFallback=0 fonts.fon=vgasys.fon fixedfon.fon=vgafix.fon 386Grabber=vgafull.3gr display.drv=pnpdrvr.drv [keyboard] keyboard.dll= oemansi.bin= subtype= type=4 [boot.description] system.drv=Standard PC mouse.drv=Standard mouse keyboard.typ=Standard 101/102-Key or Microsoft Natural Keyboard aspect=100,96,96 display.drv=Standard PCI Graphics Adapter (VGA) [386Enh] ;device=tddebug.386 ;device=D:\TC\TASM\BIN\WINDPMI.386 ebios=*ebios woafont=dosapp.fon mouse=*vmouse, msmouse.vxd device=*dynapage device=*vcd device=*vpd device=*int13 keyboard=*vkd display=*vdd,*vflatd ConservativeSwapfileUsage=0 Paging=on [NonWindowsApp] TTInitialSizes=4 5 6 7 8 9 10 11 12 13 14 15 16 18 20 22 [power.drv] [drivers] wavemapper=*.drv MSACM.imaadpcm=*.acm ;msvideo.STV680=STV680sg.drv midi=mmsystem.dll wave=mmsystem.dll MSACM.msadpcm=*.acm [iccvid.drv] [mciseq.drv] [mci] cdaudio=mcicda.drv sequencer=mciseq.drv waveaudio=mciwave.drv avivideo=mciavi.drv videodisc=mcipionr.drv vcr=mcivisca.drv MPEGVideo=mciqtz.drv MPEGVideo2=mciqtz.drv [vcache] [MSNP32] [DISPLAY] BusThrottle=1 [network] SSID=1438661605 [vicax] msacm711=74603 msacm811=148933 msacm911=42405 [Sessew] VideoManufacturer=Standard VGA VideoBoard=Standard Display Adapter (VGA) MouseType=0 VidType=0 Mono=0 Ddraw=1 [drivers32] msacm.lhacm=lhacm.acm VIDC.IV50=ir50_32.dll msacm.iac2=C:\WINDOWS\SYSTEM\IAC25_32.AX VIDC.YUY2=msyuv.dll VIDC.UYVY=msyuv.dll VIDC.YVYU=msyuv.dll msacm.msaudio1=msaud32.acm msacm.vorbis=vorbis.acm msacm.l3acm=C:\WINDOWS\SYSTEM\L3CODECA.ACM msacm.sl_anet=sl_anet.acm VIDC.TSCC=tsccvid.dll VIDC.IV41=IR41_32.AX vidc.mpg4=mpg4c32.dll vidc.mp43=mpg4c32.dll msacm.voxacm160=vct3216.acm MSACM.msadpcm=msadp32.acm [TTFontDimenCache] 0 4=2 4 0 5=3 5 0 6=4 6 0 7=4 7 0 8=5 8 0 9=5 9 0 10=6 10 0 11=7 11 0 12=7 12 0 13=8 13 0 14=8 14 0 15=9 15 0 16=10 16 0 18=11 18 0 20=12 20 0 22=13 22

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• Drive Mapped On Amazon EC2 Instance Startup Disconnected After Logon

  - by jsn

  I am launching an Amazon EC2 instance (Windows Server 2012), and on startup (though User Data field), it runs this powershell script: <powershell> NET CONFIG SERVER /AUTODISCONNECT:-1 # clear all prior connections net use * /delete /y > C:\delLog.txt 2>&1 # mount new drive net use R: \\dbHost\share /user:username pass /persistent:yes > C:\useLog.txt 2>&1 ipconfig /all > C:\ipLog.txt </powershell> When it launches and I connect to it through RDP, it shows in explorer "Diconnected Network Drive (R:). If I double click it, error message displays "R:\ is not accesible. Access id denied". Normally, it would ask me for credentials to reconnect. I need for this drive to be connected through the duration of the instance. delLog.txt contents: You have these remote connections: T: \\dbHost\share Continuing will cancel the connections. The command completed successfully. useLog.txt contents: The command completed successfully. ipLog.txt contents as expected. The net use commands works fine by itself, it connects. Anyone have any idea what could be wrong? There is only one account on these machines - Administrator. It is a samba share to a Linux server on a private network.

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• Can't Install msysgit/tortoisegit

  - by Jay

  I ran msysGit-netinstall-1.7.0.2-preview20100407-2.exe.   (http://code.google.com/p/msysgit/downloads/list) Then I ran TortoiseGit-1.4.4.0-64bit.msi.   (http://code.google.com/p/tortoisegit/downloads/list) msysgit was installed in C:\ TortioseGit appears to have been installed in C:\Program Files\TortoiseGit I have: "Git Clone..." "Git Create repository here" "TortoiseGit" in Explorer context menu. When I try to clone, I get "git have not installed" [sic]. I have tried setting the MSysGit path, in the TortioseGit settings, to everything imaginable. Nothing works. Neither C:\Program Files or C:\Program Files (x86) have a Git folder. The git command gives "command not found" from both cmd.exe and bash (that msysgit installed) I don't not see msysgit in - Control Panel - Programs - Program Features, but I do see TortioseGit in there. I would like a procedure for verifying that msysgit is properly installed. A procedure for uninstalling msysgit would be an added bonus. I would like a procedure for getting TortoiseGit to work. I am running Windows 7 on a MacBook Pro.

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• Finding cause of TCP retransmission within a LAN

  - by Surreal

  Hello denizens of Server Fault I have an irritating problem with a LAN of about 100 computers, 2 Windows domain servers, and 12 VoIP phones. Since their installation around a year ago, every week or so, we notice a VoIP phone resetting itself - occasionally in the middle of a call. Simultaneously there are often signs of temporary loss of connection on computers: freezes in explorer while accessing network shares, errors in our administration software due to loss of connection to the database server. I have been doing some Wireshark monitoring on the connection between the VoIP PBX and the rest of the network. Wireshark picks up a clump of retransmitted TCP packets at the times when we record phone restarts. The Wireshark log shows about 2 clusters of retransmissions a day ranging from 5 packets to hundreds. Those in each cluster are mainly between the PBX and some set of the VoIP phones, but not always the same set. Often retransmissions at the same time are to phones connected to the same switch, but sometimes retransmissions occur together to phones at opposite ends of the network. There are usually some coincident retransmissions in passing TCP traffic, for example between client machines and the file servers. The spikes in retransmissions and phone resets do not correlate well with when the network is heavily loaded. They seem to occur slightly more during the day, but most in the evening, when traffic should be decreasing. They occur reasonably often late at night when most computers are turned off and traffic should be lowest. Do you have any ideas that might help diagnose the cause of problems like this? One thing I have not yet tried, but should have, is updating the firmware of all the switches.

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• "Windows cannot find" file when opening Excel spreadsheet

  - by DanH

  For all of my Excel spreadsheets when I attempt to open them (by double-clicking in explorer) I get the message "Windows cannot find C:...". The files are there, and are valid zip files as seen by 7-Zip. There are no apparent lock files in the directories. I did just install Norton-360 over the weekend (replacing Kasperski), but the Norton log shows no events related to Excel. However, while installing Norton I did reboot with some Excel files open. Presumably something is hosed in my Excel configuration but I don't know what. Update (Before actually posting) -- I found an article that suggested turning off Advanced Option "Ignore other applications that use DDE", then doing excel.exe /unregister followed by excel.exe /register. I tried this but I suspect that the two Excel calls were ignored (Excel opened, but no obvious change). With that option off the spreadsheets load OK, but not with it on. And, curiously, spreadsheets load OK with the option on or off if I open Excel first and then open the spreadsheet in it. Does anyone have any idea what effect leaving that option off will have? Update 2 -- I tried running the "repair" option. It said it corrected a couple of config things (without saying what they were), but I still get a failure if I double-click an Excel file with the "Ignore other applications..." option checked. Update 3 -- I managed to fix this problem, but failed at the time to come back and say what I did, and now I can't remember for sure. But I think it had something to do with "Options"/"Save" and some of the values there. Something to do with AutoRecover, perhaps. (Possibly there was a file in recovery and I had to specify "Disable AutoRecover for this workbook" to let bring-up get past it. Or perhaps the AutoRecover file location was hosed.) Anyway, if it happens to someone else, and you find the fix, post it below and I'll mark it answered.

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• Need help diagnosing my machine

  - by Tom Collins

  I have something that just slows my computer to a crawl sometimes. Not running anything big. Yesterday all I had running (besides background apps) were Firefox & Windows Explorer and could barely even switch screens. Nothing showing up in the task manager as hogging CPUs. I have all non-essential services stopped (MySQl & MSSQL) unless I need them. I made some restore points not long ago, but they disappeared. This is a development mach with a LOT of apps installed, so I really, really do not want to re-install Windows. So, what I'm looking for are ideas or tools I can use to help diagnose this problem. The only clues I have is this started right after I installed Office 2013 (with Office 2010 still installed as well) installed Visual Studio 2012 (also keeping 2010 as a co-install) and installed MSSQL 2012 (upgrade from 2008, no co-install) Also, computer runs fine in Safe Mode. I've just ran out of ideas of what to check. Any help / suggestions would much appreciated. Thanks P.S. I'm running Win 7 Pro (x64). Office is also 64 bit. Visual Studio & MSSQL are 64 bit if that option was available (not sure).

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• Utility to store/cache all web pages and YouTube videos

  - by jonathanconway

  I found myself in the following situation. I'm travelling abroad with my laptop. I connect to a WiFi point and do a bit of browsing and play a YouTube video or two. Then I disconnect and hop on either a plane or taxi. Now I want to go back to some of the webpages I was browsing before and continue reading them, or watch some more of that YouTube video. Unfortunately it seems like none of these resources are cached, or if they are, I have no idea how to access them. Here's what I'd like: A utility that starts when my computer boots and sits in the background, silently caching all the web pages that I view. Not only that, but also the resources such as YouTube videos. Later, when I re-navigate to a site while disconnected, the browser automatically pulls the pages from my cache rather than giving me a 404 error. Or I can click an icon in the system tray and see a list of all the pages/videos in the cache and view any that I like. I'm sure Internet Explorer had a feature like this at some point, like "Offline Mode" or something. But these days it doesn't seem to work. Even when I select that option I still can't view pages that I'm certain I downloaded before. So has the utility I'm talking about been developed yet?

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• Xp SP3 - Non-Functioning

  - by Josh

  Ok Here is a crazy problem, I have a HP dv6000 Laptop that can no longer hold a charge, so I hooked it up to my TV, bought a wireless mouse and keyboard and configured xp to run with the lid closed, It has medium to heavy usage mainly just streaming from sites like Netfilx, Hulu, ABC, etc. And playing movies I ripped of dvd. It ran fine for a while but recently it has been having some weird problems: Problem one: I used to use firefox but now when run it I can type but as soon as I click something it just shuts down, completely, I can't even close it unless I use taskmanager to do it. So I went and got google chrome which is better but still hit or miss, but never completely shuts down, I just can't click anything or type anything, or sometimes I just can't type anything or vice versa. Also when I open a new tab, and try to move back to my old one, it automatically closes the old tab when I click on it. Problem two: When using the internet I can't use any other application or anything windows (ie. Windows explorer) until I force quit all browsers with taskmanger. The reason I can't run anything is because I can't click on it. Problem three: When I try to play a movie (with vlc) Once it starts playing I can't click on anything, but I can use hotkeys, and once it stops everything is fine again. Well I hope somebody knows whats going on because I have no clue, If you need clarification or more info on something I would be happy to provide it...

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• Lotus Domino - DAOS not reducing file size?

  - by SydxPages

  I have implemented DAOS on a Lotus Domino Server (8.5.3 FP2) as follows: Lotus Domino Server Document: Store file attachments in DAOS: Enabled Minimum size of object before Domino will store in DAOS: 64000 bytes DAOS base path: E:\DAOS Defer object deletion for: 30 days Transaction logging is running, and the specific test database has the following advanced properties set: Domino Attachment and Object Service (ticked) Use LZ1 compression for atachments Compress Database Design Compress Data I have restarted the server. When I run a compact -c, it compacts the database, but does not reduce the size. I have checked the DB in Windows Explorer (60Gb) and the size is the same pre and post. I have checked the directory (E:\DAOS) and it is 35Gb in size. When I run the command 'Tell DAOSMgr Status tmp\test.nsf', I get the following response. From looking up on the net, I believe ticket count = 0 means that the db is not really DAOS'ed? Admin Process: Searching Administration Requests database DAOSMGR: Status tmptest.nsf started DAOS database status: Database: E:\Lotus\Domino\Data\tmp\test.nsf Database state = Synchronized Last resynchronized: 03/09/2012 02:49:13 PM Ticket count: 0 DAOSMGR: Status tmp\test.nsf completed I have run fixup on the database. When I have tried to run the DAOS estimator it has always crashed. This was a problem with larger databases on earlier versions of domino, but not anymore. Can anyone tell me why the size has not reduced? Am I missing anything?

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