support lifecycle - Page 279

Designing for varying mobile device resolutions, i.e. iPhone 4 & iPhone 3G

- by Josh

As the design community moves to design applications & interfaces for mobile devices, a new problem has arisen: Varying Screen DPI's. Here's the situation: Touch: * iPhone 3G/S ~ 160 dpi * iPhone 4 ~ 300 dpi * iPad ~ 126 dpi * Android device @ 480p ~ 200 dpi Point / click: * Laptop @ 720p ~ 96 dpi * Desktop @ 720p ~ 72 dpi There is certainly a clear distinction between desktop and mobile so having two separate front-ends to the same app is logical, especially when considering one is "touch"-based and the other is "point/click"-based. The challenge lies in designing static graphical elements that will scale between, say, 160 dpi and 300+ dpi, and get consistent and clean design across zoom levels. Any thoughts on how to approach this? Here are some scenarios, but each has drawbacks as well: * Design a single set of assets (high resolution), then adjust zoom levels based on detected resolution / device o Drawbacks: Performance caused by code layering, varying device support of Zoom * Develop & optimize multiple variations of image and CSS assets, then hide / show each based on device o Drawbacks: Extra work in design & QA. Anyone have thoughts or experience on how to deal with this? We should certainly be looking at methods that use / support HTML5 and CSS3.

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Creating 3rd party library in Android. Need suggestions!!

- by Lalith

Hello all, I am planning to create a 3rd party library for android application developers. Also the main concern is I do not want the users to make many changes to their code base. The following are the main things I want to clarify before diving into the project. 1) I want to attach my own event handlers dynamically to the application. As per above limitations I mentioned, I cannot make users put the relevant code in their handlers as I need to support existing applications as well. I found out that we cannot attach more than one event handler per one listener. For example Button.setOnclickListener(somelistener) .. will set one listener. In traditional desktop applications we can add more than one handlers but here if I do one more Button.setOnclickListener(someOtherListener) this one overwrites the previous listener. Is there any way I can attach my own listener along with application's existing listeners dynamically? Also is it really not supported on android yet? 2) Is there any 3rd party alternative that exists already that monitors user's interactions in androidi? 3) If this is not supported now are there any future plans to support this feature? Please let me know about this as I did not get much feedback on Stackoverflow. Any suggestions and workarounds would really help me continue with this project. Regards, Lalith

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Webcast Q&A: Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter

- by Kellsey Ruppel

This week we had the fifth webcast in our WebCenter in Action webcast series, "Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter", where customers Giovani Dacumos and Minh Ong from the Los Angeles Department of Building & Safety (LADBS), and Sheetal Paranjpye and Rajiv Desai from Oracle Partner 3Di, shared how Oracle WebCenter is powering LADBS' externally facing website and providing a superior self-service experience for their customers. We asked the speakers to provide some dialogue for Q&A. Giovani Dacumos, Director of Systems and Minh Ong, LADBS Q: Did you run into any issues when integrating all of the different applications together?A: Yes. We did have issues integrating a secure sign on between the portal and other legacy applications. We used portlets and iframes to overcome those. This is a new technology for us and we are also learning as we go so there were a lot of challenges in developing and implementing our vision. Q: What has been the biggest benefit your end users have seen?A: The biggest benefit for our ends users is ease-of-use. We've given them a system that provided a new and improved source of information, as well as a very organized flow of transaction processing. It has made our online service very user friendly. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: There was no internal resistance during the implementation, only challenges. As mentioned earlier, this is a new technology for us. We've come across issues that needed assistance from Oracle. Working with 3Di and Oracle has helped us tremendously to find solutions to our implementation issues. Q: Given the performance, what do you estimate to be the top end capacity of the system? A: With the current performance and architecture we have, we are able to support approx 300-400 concurrent users. We would need more hardware to support additional user load. Q: What's the overview or summary of feedback from the users interacting with the site?A: LADBS has a wide spectrum of customers, from simple users like homeowners to large construction firms. Anything new that we offer could be a little bit challenging for some, but overall, the customers liked it. They saw a huge improvement on the usability. Q: Can you describe the impressions about the site before and after the project within LADBS?A: The old site was using old technology and it was hard for us to keep on building into it as we got more business requirements. It made our application seem a bit complicated. It was confusing for our new customers to use and we've improved on this with the new site. It's now easier for them to complete their transactions and, at the same time, allowed us to provide more useful information. Sheetal Paranjpye and Rajiv Desai, 3Di Q: Did you run into any obstacles when implementing the solution?A: Yes we did run into some obstacles. One of the key show stoppers was the issue with portlet to portal communication. The GIS viewer (portlet) needed information to be passed to and from Permit LA (Portal), but we were able to get everything configured and up and working quickly! Q: Was there a lot of custom work that needed to be done for this particular solution?A: We have done some customizations where workflows/ Task flows are involved. Q: What do you think were the keys to success for rolling out WebCenter?A: Having a service oriented architecture and using portlets have been the key areas for rolling out Oracle WebCenter at LADBS. The Oracle WebCenter Content integration allows the flexibility to business users to maintain the content, which has really cut down on the reliance of IT, and employee productivity has increased as a result. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action! Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter from Oracle WebCenter

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Improved appointment rendering in RadScheduler for ASP.NET AJAX, Q1 2010

Now that Q1 2010 release is out in the wild, we can sit down and discuss some of the changes we decided to make in the new release. One of them is the new appointment rendering of RadScheduler - a potentially breaking change, but a much needed one. If you have problems with your old custom skins, include the old base stylesheet along with your RadScheduler and set EnableEmbeddedBaseStylesheet=false in your RadScheduler. You can find the said base stylesheet attached to this post. While trying to improve the performance of RadScheduler, I noticed that the number of resources slows down the rendering and overall performance considerably. This had to be expected - the images to support the appointment rounded corners (and the predefined resources) were quite large. However, I didnt take into account that all browsers keep for performance reasons their images uncompressed in memory and with the color depth of the current desktop. A simple calculation later I discovered that the appointment sprite itself is taking 25MB memory when loaded. Add 5 resources to the fray and you have 150MB memory down with a single blow. As it turns out - a sprite image is not a panacea, if it gets too big - dont be afraid to break it in two. The loading time may suffer, but your browser suffers more while rendering a 25MB monster. First I thought of undertaking the aforementioned solution - breaking the appointment sprite in two and thus reducing the two appointment sprites to mere 2MB uncompressed. Then I thought - the rounded corners are small - I can use borders and backgrounds to simulate rounded appointment borders while still keeping the same HTML structure. The gradients can be done with a single 10x50px image plus we have a gain - border colors and backgrounds can be changed on the fly. I started with five rendering elements at first, then tried with four and finally I settled on only three elements. Behold the new appointment rendering (quite simple really): On the left you can see that the first container has only top and bottom borders and a background. In fact, the background isnt even needed since it will be obscured by the elements on top of it. The whole first container is only needed for the four dots that reside in the four corners of the appointment. On top of this container is another one that holds the left and right borders and slightly lighter background to create the illusion of a second lighter border beside the other two. At last on top of all others is placed the text container that also holds the top and bottom borders and the gradient background. On the right you can see the final result - Im quite happy with it and I hope you will be too. After creating the new rendering we took another step further - we decided to use alpha gradients for the resource rendering, thus supporting any color appointments with rounded corners and gradients. You can see some examples below:We plan on adding BorderColor and BackColor properties to the ResourceStyles definitions for Q1 SP1. However with the new rendering in Q1 2010 we do support BackColor and BorderColor appointment properties - you only need to set AppointmentStyleMode=Default to keep RadScheduler from switching to Simple appointment rendering. Here is one screenshot of RadScheduler with appointments set to different colors: I hope that you will enjoy working with the new appointments in RadScheduler. RadScheduler base stylesheet Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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Improved appointment rendering in RadScheduler for ASP.NET AJAX, Q1 2010

Now that Q1 2010 release is out in the wild, we can sit down and discuss some of the changes we decided to make in the new release. One of them is the new appointment rendering of RadScheduler - a potentially breaking change, but a much needed one. If you have problems with your old custom skins, include the old base stylesheet along with your RadScheduler and set EnableEmbeddedBaseStylesheet=false in your RadScheduler. You can find the said base stylesheet attached to this post. While trying to improve the performance of RadScheduler, I noticed that the number of resources slows down the rendering and overall performance considerably. This had to be expected - the images to support the appointment rounded corners (and the predefined resources) were quite large. However, I didnt take into account that all browsers keep for performance reasons their images uncompressed in memory and with the color depth of the current desktop. A simple calculation later I discovered that the appointment sprite itself is taking 25MB memory when loaded. Add 5 resources to the fray and you have 150MB memory down with a single blow. As it turns out - a sprite image is not a panacea, if it gets too big - dont be afraid to break it in two. The loading time may suffer, but your browser suffers more while rendering a 25MB monster. First I thought of undertaking the aforementioned solution - breaking the appointment sprite in two and thus reducing the two appointment sprites to mere 2MB uncompressed. Then I thought - the rounded corners are small - I can use borders and backgrounds to simulate rounded appointment borders while still keeping the same HTML structure. The gradients can be done with a single 10x50px image plus we have a gain - border colors and backgrounds can be changed on the fly. I started with five rendering elements at first, then tried with four and finally I settled on only three elements. Behold the new appointment rendering (quite simple really): On the left you can see that the first container has only top and bottom borders and a background. In fact, the background isnt even needed since it will be obscured by the elements on top of it. The whole first container is only needed for the four dots that reside in the four corners of the appointment. On top of this container is another one that holds the left and right borders and slightly lighter background to create the illusion of a second lighter border beside the other two. At last on top of all others is placed the text container that also holds the top and bottom borders and the gradient background. On the right you can see the final result - Im quite happy with it and I hope you will be too. After creating the new rendering we took another step further - we decided to use alpha gradients for the resource rendering, thus supporting any color appointments with rounded corners and gradients. You can see some examples below:We plan on adding BorderColor and BackColor properties to the ResourceStyles definitions for Q1 SP1. However with the new rendering in Q1 2010 we do support BackColor and BorderColor appointment properties - you only need to set AppointmentStyleMode=Default to keep RadScheduler from switching to Simple appointment rendering. Here is one screenshot of RadScheduler with appointments set to different colors: I hope that you will enjoy working with the new appointments in RadScheduler. RadScheduler base stylesheet Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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Oracle Customer Reference Forum – Apex IT – Oracle Sales Cloud

- by Richard Lefebvre

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in the process: organizing ideas and developing strategies, selecting the most appropriate package, implementing it for best results, and keeping systems optimized with long-term support. Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. Speakers: Bryan Hinz, Vice President of Business Development, Apex IT (Speaker) Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile: Since 1997, Apex IT has helped public sector, corporate and higher education clients use technology to streamline their processes and increase productivity and profitability. Based on products and best practices from Oracle our experts provide a full range of enterprise solutions including CX/CRM and related applications that support marketing, sales, and service; HR and HR Helpdesk; and Business Intelligence. Our project approach is results-driven and our attitude is people-focused. Industry: Professional Services Products/Services: Oracle Sales Cloud Organization Website: http://apexit.com/ Event Description: In this informal reference call, you will have the opportunity to hear Apex IT discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call. Why Oracle: Apex IT needed a mobile-enabled sales force automation tool that could promote account collaboration and integrate with Microsoft Outlook. Oracle Sales Cloud met these needs and Apex IT’s requirements for: Improved collaborative selling Improved quality of customer engagement and information Improved business development Improved pipeline management Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Apex IT will revise the registrants list and may dismiss registrations as they see fit. Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event. Register Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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Feb 2nd Links: Visual Studio, ASP.NET, ASP.NET MVC, JQuery, Windows Phone

- by ScottGu

Here is the latest in my link-listing series. Also check out my Best of 2010 Summary for links to 100+ other posts I’ve done in the last year. [I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] Community News MVCConf Conference Next Wednesday: Attend the free, online ASP.NET MVC Conference being organized by the community next Wednesday. Here is a list of some of the talks you can watch live. Visual Studio HTML5 and CSS3 in VS 2010 SP1: Good post from the Visual Studio web tools team that talks about the new support coming in VS 2010 SP1 for HTML5 and CSS3. Database Deployment with the VS 2010 Package/Publish Database Tool: Rachel Appel has a nice post that covers how to enable database deployment using the built-in VS 2010 web deployment support. Also check out her ASP.NET web deployment post from last month. VsVim Update Released: Jared posts about the latest update of his VsVim extension for Visual Studio 2010. This free extension enables VIM based key-bindings within VS. ASP.NET How to Add Mobile Pages to your ASP.NET Web Forms / MVC Apps: Great whitepaper by Steve Sanderson that covers how to mobile-enable your ASP.NET and ASP.NET MVC based applications. New Entity Framework Tutorials for ASP.NET Developers: The ASP.NET and EF teams have put together a bunch of nice tutorials on using the Entity Framework data library with ASP.NET Web Forms. Using ASP.NET Dynamic Data with EF Code First (via NuGet): Nice post from David Ebbo that talks about how to use the new EF Code First Library with ASP.NET Dynamic Data. Common Performance Issues with ASP.NET Web Sites: Good post with lots of performance tuning suggestions (mostly deployment settings) for ASP.NET apps. ASP.NET MVC Razor View Converter: Free, automated tool from Terlik that can convert existing .aspx view templates to Razor view templates. ASP.NET MVC 3 Internationalization: Nadeem has a great post that talks about a variety of techniques you can use to enable Globalization and Localization within your ASP.NET MVC 3 applications. ASP.NET MVC 3 Tutorials by David Hayden: Great set of tutorials and posts by David Hayden on some of the new ASP.NET MVC 3 features. EF Fixed Concurrency Mode and MVC: Chris Sells has a nice post that talks about how to handle concurrency with updates done with EF using ASP.NET MVC. ASP.NET and jQuery jQuery Performance Tips and Tricks: A free 30 minute video that covers some great tips and tricks to keep in mind when using jQuery. jQuery 1.5’s AJAX rewrite and ASP.NET services - All is well: Nice post by Dave Ward that talks about using the new jQuery 1.5 to call ASP.NET ASMX Services. Good news according to Dave is that all is well :-) jQuery UI Modal Dialogs for ASP.NET MVC: Nice post by Rob Regan that talks about a few approaches you can use to implement dialogs with jQuery UI and ASP.NET MVC. Windows Phone 7 Free PDF eBook on Building Windows Phone 7 Applications with Silverlight: Free book that walksthrough how to use Silverlight and Visual Studio to build Windows Phone 7 applications. Hope this helps, Scott

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Our Oracle Recruitment Team is Growing - Multiple Job Opportunities in Bangalore, India

- by david.talamelli

DON"T GET STUCK IN THE MATRIXSEE YOUR FUTUREVISIT THE ORACLE The position(s): CORPORATE RECRUITING RESEARCH ANALYST(S) ABOUT ORACLE Oracle's business is information--how to manage it, use it, share it, protect it. For three decades, Oracle, the world's largest enterprise software company, has provided the software and services that allow organizations to get the most up-to-date and accurate information from their business systems. Only Oracle powers the information-driven enterprise by offering a complete, integrated solution for every segment of the process industry. When you run Oracle applications on Oracle technology, you speed implementation, optimize performance, and maximize ROI. Great hiring doesn't happen by accident; it's the culmination of a series of thoughtfully planned and well executed events. At the core of any hiring process is a sourcing strategy. This is where you come in... Do you want to be a part of a world-class recruiting organization that's on the cutting edge of technology? Would you like to experience a rewarding work environment that allows you to further develop your skills, while giving you the opportunity to develop new skills? If you answered yes, you've taken your first step towards a future with Oracle. We are building a Research Team to support our North America Recruitment Team, and we need creative, smart, and ambitious individuals to help us drive our research department forward. Oracle has a track record for employing and developing the very best in the industry. We invest generously in employee development, training and resources. Be a part of the most progressive internal recruiting team in the industry. For more information about Oracle, please visit our Web site at http://www.oracle.com Escape the hum drum job world matrix, visit the Oracle and be a part of a winning team, apply today. POSITION: Corporate Recruiting Research Analyst LOCATION: Bangalore, India RESPONSIBILITIES: •Develop candidate pipeline using Web 2.0 sourcing strategies and advanced Boolean Search techniques to support U.S. Recruiting Team for various job functions and levels. •Engage with assigned recruiters to understand the supported business as well as the recruiting requirements; partner with recruiters to meet expectations and deliver a qualified pipeline of candidates. •Source candidates to include both active and passive job seekers to provide a strong pipeline of qualified candidates for each recruiter; exercise creativity to find candidates using Oracle's advanced sourcing tools/techniques. •Fully evaluate candidate's background against the requirements provided by recruiter, and process leads using ATS (Applicant Tracking System). •Manage your efforts efficiently; maintain the highest levels of client satisfaction as well as strong operations and reporting of research activities. PREFERRED QUALIFICATIONS: •Fluent in English, with excellent written and oral communication skills. •Undergraduate degree required, MBA or Masters preferred. •Proficiency with Boolean Search techniques desired. •Ability to learn new software applications quickly. •Must be able to accommodate some U.S. evening hours. •Strong organization and attention to detail skills. •Prior HR or corporate in-house recruiting experiences a plus. •The fire in the belly to learn new ideas and succeed. •Ability to work in team and individual environments. This is an excellent opportunity to join Oracle in our Bangalore Offices. Interested applicants can send their resume to [email protected] or contact David on +61 3 8616 3364

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5 reason why you should upgrade to new iPad (3rd generation)

- by Gopinath

Apple released the new iPad, 3rd generation, couple of days ago and they will be available in stores from March 16 onwards. It’s the best tablet available in the market and for first time buyers it’s a no brainer to choose it. What about the iPad owners? Should they upgrade their iPad 2 to the new iPad? This is the question on the lips of most of the iPad owners. In this post we will provide you 5 reasons why you should upgrade your iPad, if more than two reasons are convincing then you should upgrade to the new iPad. Retina display – The best display ever made for mobile device, a game changer The new iPad comes with Retina display with screen resolution of 2048 x 1536, which is twice the resolution of iPad 2. Undoubtedly the iPad 3’s display is the best display ever made for a mobile device and it’s a game changer. With better resolution on iPad 3 eBook reading is going to be a pleasure with clear and crisp text Watching HD movies on iPad is going to be unbelievably good The new Games targeted for Retina display are going to be more realistic and needless to explain the pleasure of playing such games Graphic artists and photo editors get a professional on screen rendering support to create beautiful graphics 2x Faster & 2x Memory – Better Games and powerful Apps The new iPad is more powerful with 2x faster graphics and 2x more memory. Apple claims that the A5x processor of new iPad is 2x faster than iPad 2 and 4x faster than the best graphic chips available from other vendors. The RAM of new iPad is upgraded to 1 GB compared from 512 MB of iPad 2. With the fast processor and more memory, Apps and games are going to be blazing fast. 4G Internet – Browse the web at the speeds of 42 MB/sec Half of the iPad owners are frequent commuters who access internet over cellular networks, the new iPad’s 4G LTE is going to be a big boom for their high data access needs. With the new iPad’s 4G LTE connectivity you can browse the web at 42 MB/sec and it mean you can watch a HD video without buffering issues. iPad 2 comes with 3G network support and it’s browsing speeds are way less than the new iPad. 5MP Camera – HD Movie Recording & gorgeous Photography iPad 2 has a 0.7 mega pixel camera and the new iPad comes with 5 megapixels camera. That is a huge boost for hobbyist photographers and videographers. With the new iPad you can shoot gorgeous photos and 1080p HD video. The iSight camera of new iPad uses advanced optics with features like auto exposure, auto focus and face detection up to 10 faces. Amazon Pays up to $300 for old iPad 2 16 GB Wifi and more for other models Do you know that you can trade in your iPad 2 16 GB Wifi for upto $300? Amazon has an excellent trade in program for selling your used iPad 2s. Depending on the condition of the iPad 2 Amazon offers $234, $270, $300.00 for 16 GB Wifi versions that in Acceptable, Good and Like New conditions respectively. The higher models of iPad 2s fetch you more money. With this great deal from Amazon the amount of extra money you need to spend for new iPad is almost half of their price. Visit Amazon Trade In’s website or read Amazon’s brilliant plan to pay you crazy money for your iPad 2 for more details. Related: New IPad Vs. IPad 2–Side By Side Comparison Of Hardware Specification [Infographic]

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Start Learning Ruby with IronRuby – Setting up the Environment

- by kazimanzurrashid

Recently I have decided to learn Ruby and for last few days I am playing with IronRuby. Learning a new thing is always been a fun and when it comes to adorable language like Ruby it becomes more entertaining. Like any other language, first we have to create the development environment. In order to run IronRuby we have to download the binaries form the IronRuby CodePlex project. IronRuby supports both .NET 2.0 and .NET 4, but .NET 4 is the recommended version, you can download either the installation or the zip file. If you download the zip file make sure you added the bin directory in the environment path variable. Once you are done, open up the command prompt and type : ir –v It should print message like: IronRuby 1.0.0.0 on .NET 4.0.30319.1 The ir is 32bit version of IronRuby, if you want to use 64bit you can try ir64. Next, we have to find a editor where we can write our Ruby code as there is currently no integration story of IronRuby with Visual Studio like its twin Iron Python. Among the free IDEs only SharpDevelop has the IronRuby support but it does not have auto complete or debugging built into it, only thing that it supports is the syntax highlighting, so using a text editor which has the same features is nothing different comparing to it. To play with the IronRuby we will be using Notepad++, which can be downloaded from its sourceforge download page. The Notepad++ does have a nice syntax highlighting support : I am using the Vibrant Ink with some little modification. The next thing we have to do is configure the Notepad++ that we can run the Ruby script in IronRuby inside the Notepad++. Lets create a batch(.bat) file in the IronRuby bin directory, which will have the following content: @echo off cls call ir %1 pause This will make sure that the console will be paused once we run the script. Now click Run->Run in the Notepad++, it will bring up the run dialog and put the following command in the textbox: riir.bat "$(FULL_CURRENT_PATH)" Click the save which will bring another dialog. Type Iron Ruby and assign the shortcut to ctrl + f5 (Same as Visual Studio Start without Debugging) and click ok. Once you are done you will find the IronRuby in the Run menu. Now press ctrl + f5, we will find the ruby script running in the IronRuby. Now there are one last thing that we would like to add which is poor man’s context sensitive help. First, download the ruby language help file from the Ruby Installer site and extract into a directory. Next we will have to install the Language Help Plug-in of Notepad++, click Plugins->Plugin Manger –>Show Plugin Manager and scroll down until you find the plug-in the list, now check the plug-in and click install. Once it is installed it will prompt you to restart the Notepad++, click yes. When the Notepad++ restarts, click the Plugins –> Language Help –> Options –> add and enter the following details and click ok: The chm file location can be different depending upon where you extracted it. Now when you put your in any of ruby keyword and press ctrl + f1 it will take you to the help topic of that keyword. For example, when my caret is in the each of the following code and I press ctrl + f1, it will take me to the each api doc of Array. def loop_demo (1..10).each{ |n| puts n} end loop_demo That’s it for today. Happy Ruby coding.

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Silverlight Cream for April 29, 2010 -- #851

- by Dave Campbell

In this Issue: Carlos Figueira(-2-), Subodh Pushpak, Gergely Orosz, John Papa, Mike Snow(-2-), Rishi, Tim Heuer, Stefan Olson, and David Anson. Shoutouts: Josh Holmes blogged about a cool app the City of Miami has up: Miami 311: Built on Windows Azure Gergely Orosz reports on the state of a bug he found pre SL4: Silverlight 4 still displays large elements incorrectly Laura Foy and Charlie Kindel discuss WP7 on Channel 9: Windows Phone 7 Developer Tools Refresh Announced Charlie Kindel has an announcement, good instructions, and what's new notes on the Windows Phone Developer Tools CTP Refresh! Tim Heuer mentioned the workaround for this in his post (below), but I thought you might like to read Brandon Watson's debrief of what it's all about: Signed Assemblies Bug in the Windows Phone Tools CTP Refresh Laurent Bugnion posted about interrelations between versions of Blend and WP7 code... read it closely: Be careful when installing the Blend Windows Phone 7 Add-In From SilverlightCream.com: Consuming REST/POX services in Silverlight 4 Carlos Figueira has a pair of posts up about consuming services in Silverlight 4. This first one is about consuming REST/POX services. He provides a Service Contract that can be used with either and the full project code is available as well. Consuming REST/JSON services in Silverlight 4 In the second post, Carlos Figueira provides the code to allow WCF and Silverlight 4 to consume strongly-typed REST/JSON... and again, all the code is available. Silverlight and WCF caching Subodh Pushpak has a post up discussing caching in WCF, and has code demonstrating turning caching on at run-time. Detecting Silverlight Version Installed Gergely Orosz said it right when he said "Detecting the Silverlight version installed on a client machine isn’t entirely straightforward." ... and after reading this post, if you take the link to his ScottLogic blog, you'll get a full break-out of how it's done. Silverlight TV 22: Tim Heuer on Extending the SMF It's Thursday, and that means Silverlight TV! ... this week, John Papa has on Tim Heuer who has always been out there pushing media... and he's talking about SMF or Silverlight Media Framework for the uninitiated, and also extending it. Silverlight Tip of the Day #7 – Localized Resources Mike Snow has Tip Number 7 up and it's about localization... good end-to-end discussion and demonstration. Just thought I should use that to prove to my daughter that the tatoo she had put on the back of her neck actually reads "Eat More Broccoli" :) Silverlight Tip of the Day #8 – Detecting Alt, Shift, Control, Window & Apple Keys Combinations I just realized Mike Snow's site logo reads "Silverlight Tips of the Day" (bolding mine) ... that answers why I'm seeing more than one -- sorry Mike, couldn't pass it up :) ... Mike's second tip today and number 8 in the series is on detecting all the mouse button and ctl/alt/shift combinations in Silverlight. nRoute: More Wholesomeness, with SL 4 and .NET 4.0 Rishi has a post up announcing a new nRoute release for Silverlight 4 and .NET 4.0 He's tweaked the code to take advantages of enhancements in the new platforms, so check it out. Windows Phone 7 Developer Tools April 2010 Refresh Booya... Tim Heuer announced the release of the next drop in the WP7 tools ... dang wish I was at home today :) ... be sure to read the post for info such as the notes about Authenticode Assemblies and the release notes. Updates to Silverlight Multi-binding support Stefan Olson points up a SL4 change to Multi-binding support that he had previously blogged about. He shows the previous non-working example, and what you have to do to make it work now. Using XAML to create a custom wallpaper image for your mobile device David Anson has a solution for those pesky lost devices, and let me go on the record right now saying if anyone finds a WP7 phone laying around, just call me, it's mine :) [think that'd work??] ... ok, David's solution is a WPF app "MobileDeviceHomeScreenMaker" that you get the info set and it produces a png you then put on your device. But seriously about that lost phone... Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Tool to convert blogger.com content to dasBlog

- by Daniel Moth

Due to blogger.com dropping FTP support, I've had to move my blog. If you are in a similar situation, this post will help you by showing you the necessary steps to take. Goals No loss on blog posts, comments AND all existing permalinks continue to work (redirect to the correct place). Steps Download the XML files corresponding to your blogger.com content and store them in a folder. Install and configure dasBlog on your local machine. Configure your web.config file (will need updating once you run step 4). Use the tool I describe further down to generate the content and place it at the right place. Test your site locally. Once you are happy, repeat step 2 on your hosting provider of choice. Remember to copy up your dasBlog theme folder if you created one. Copy up the local web.config file and the XML dasBlog content files generated by the tool of step 4. Test your site on the server. Once you are happy, go live (following instructions from your hoster). In my case, I gave the nameservers from my new hoster to my existing domain registrar and they made the switch. Tool (code) At step 4 above I referred to a tool. That is an overstatement, it is simply one 450-line C#code file that you can download here: BloggerToDasBlog.cs. I used this from a .NET 2.0 console app (and I run it under the Visual Studio debugger, i.e. F5) like this: Program.cs. The console app referenced the dasBlog 2.3 ASP.NET Blogging Engine i.e. the newtelligence.DasBlog.Runtime.dll assembly. Let me describe what the code does: Input: A path to a folder where the XML files from the old blogger.com blog reside. It can deal with both types of XML file. A full file path to a file where it creates XML redirect input (as required by the rewriteMap mentioned here). The blog URL. The author's email. The blog author name. A path to an empty folder where the new XML dasBlog content files will get created. The subfolder name used after the domain name in the URL. The 3 reg ex patterns to use. You can use the same as mine, but will need to tweak the monthly_archive rule. Again, to see what values I passed for all the above, see my Program.cs file. Output: It creates dasBlog XML files in the folder specified. It creates those by parsing the old blogger.com XML files that reside in the folder specified. After that is generated, copy it to the "Content" folder under your dasBlog installation. It creates an XML file with a single ignorable root element and a bunch of inner XML elements. You can copy paste these in the web.config file as discussed in this post. Other notes: For each blog post, it detects outgoing links to itself (i.e. to the same blog), and rewrites those to point to the new URLs. So internal links do not rely on the web.config redirects. It deals with duplicate post titles; it does not deal with triplicates and higher. Removes all references to blogger.com (e.g. references to [email protected], the injected hidden footer for statistics that each blog post has and others – see the code). It creates a lot of diagnostic output (in the Output window) and indeed the documentation for the code is in the Debug.WriteLine statements ;) This is not code I will maintain or support – it was a throwaway one-use project that I am sharing here as a starting point for anyone finding themselves in the same boat that I was. Enjoy "as is". Comments about this post welcome at the original blog.

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Creating typed WSDL’s for generic WCF services of the ESB Toolkit

- by charlie.mott

source: http://geekswithblogs.net/charliemott Question How do you make it easy for client systems to consume the generic WCF services exposed by the ESB Toolkit using messages that conform to agreed schemas\contracts? Usually the developer of a system consuming a web service adds a service reference using a WSDL. However, the WSDL’s for the generic services exposed by the ESB Toolkit do not make it easy to develop clients that conform to agreed schemas\contracts. Recommendation Take a copy of the generic WSDL’s and modify it to use the proper contracts. This is very easy. It will work with the generic on ramps so long as the <part>?</part> wrapping is removed from the WCF adapter configuration in the BizTalk receive locations. Attempting to create a WSDL where the input and output messages are sent/returned with a <part> wrapper is a nightmare. I have not managed it. Consequences I can only see the following consequences of removing the <part> wrapper: ESB Test Client – I needed to modify the out-of-the-box ESB Test Client source code to make it send non-wrapped messages. Flat file formatted messages – the endpoint will no longer support flat file message formats. However, even if you needed to support this integration pattern through WCF, you would most-likely want to create a separate receive location anyway with its’ own independently configured XML disassembler pipeline component. Instructions These steps show how to implement a request-response implementation of this. WCF Receive Locations In BizTalk, for the WCF receive location for the ESB on-ramp, set the adapter Message settings\bindings to “UseBodyPath”: Inbound BizTalk message body = Body Outbound WCF message body = Body Create a WSDL’s for each supported integration use-case Save a copy of the WSDL for the WCF generic receive location above that you intend the client system to use. Give it a name that mirrors the interface agreement (e.g. Esb_SuppliersSearchCommand_wsHttpBinding.wsdl). Add any xsd schemas files imported below to this same folder. Edit the WSDL to import schemas For example, this: <xsd:schema targetNamespace=http://microsoft.practices.esb/Imports /> … would become something like: <xsd:schema targetNamespace="http://microsoft.practices.esb/Imports"> <xsd:import schemaLocation="SupplierSearchCommand_V1.xsd" namespace="http://schemas.acme.co.uk/suppliersearchcommand/1.0"/> <xsd:import schemaLocation="SuppliersDocument_V1.xsd" namespace="http://schemas.acme.co.uk/suppliersdocument/1.0"/> <xsd:import schemaLocation="Types\Supplier_V1.xsd" namespace="http://schemas.acme.co.uk/types/supplier/1.0"/> <xsd:import schemaLocation="GovTalk\bs7666-v2-0.xsd" namespace="http://www.govtalk.gov.uk/people/bs7666"/> <xsd:import schemaLocation="GovTalk\CommonSimpleTypes-v1-3.xsd" namespace="http://www.govtalk.gov.uk/core"/> <xsd:import schemaLocation="GovTalk\AddressTypes-v2-0.xsd" namespace="http://www.govtalk.gov.uk/people/AddressAndPersonalDetails"/> </xsd:schema> Modify the Input and Output message For example, this: <wsdl:message name="ProcessRequestResponse_SubmitRequestResponse_InputMessage"> <wsdl:part name="part" type="xsd:anyType"/> </wsdl:message> <wsdl:message name="ProcessRequestResponse_SubmitRequestResponse_OutputMessage"> <wsdl:part name="part" type="xsd:anyType"/> </wsdl:message> … would become something like: <wsdl:message name="ProcessRequestResponse_SubmitRequestResponse_InputMessage"> <wsdl:part name="part" element="ssc:SupplierSearchEvent" xmlns:ssc="http://schemas.acme.co.uk/suppliersearchcommand/1.0" /> </wsdl:message> <wsdl:message name="ProcessRequestResponse_SubmitRequestResponse_OutputMessage"> <wsdl:part name="part" element="sd:SuppliersDocument" xmlns:sd="http://schemas.acme.co.uk/suppliersdocument/1.0"/> </wsdl:message> This WSDL can now be added as a service reference in client solutions.

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Fusion CRM ISV program is gaining weight: Examples of certified add-on's

- by Richard Lefebvre

The Fusion CRM ISV program is gaining traction. Please find below few examples of the partners having certified their add-on's to seamlessly work on top of Oracle Fusion CRM. For more information, please contact [email protected] · Opportunity-to-Quote. Big Machines now integrates seamlessly to Oracle Fusion CRM, enabling customers with complex products and services and multiple sales channels to streamline the entire opportunity-to-quote process, including product selection, configuration, pricing, quoting, and approval workflows. Create a custom hyperlink in the Opportunity to invoke Big Machines CPQ application to create a quote and sync up with the Fusion CRM custom quote object using the CRUD operations. The quote can be updated using the custom button in the custom tab in the opportunity details. See: http://www.bigmachines.com/oracle.php · SaaS Billing and Subscription Management. Is your prospect/customer asking whether top billing partners support Fusion CRM? Positioning an integrated CRM solution for billing usage and subscription based services? Need to implement a billable solution on the Oracle Java Cloud Service? Aria Systems and Zuora have recently engaged with Oracle to deepen their integrations to Fusion CRM and team with Oracle for joint opportunities. · Google Apps, SharePoint, Email-CRM Integrations o Do your prospects use Google Apps in their business operations? A “Best of AppExchange” award winner recently completed their integration for Fusion CRM. CirrusInsight plugs Fusion CRM web services directly into Gmail, allowing you to search existing opportunity or contact, provide account information, and create an interaction such as phone call, appointment, or email against a customer or contact in Fusion CRM directly from Gmail. o An EMEA / France based partner, Aryvart provides bi-directional synchronization of appointments and tasks between Google calendar and Oracle Fusion CRM. For customers, it means adopting Oracle Fusion CRM while continuing to use Google calendar for appointments. o Looking to lower the barrier and expand in SharePoint accounts? InFact Group (EMEA / France & Germany) provides Microsoft SharePoint Connector for Oracle Fusion CRM. With this solution, you can store documents attached to an opportunity, into Microsoft SharePoint repository. For customers, it means adopting Oracle Fusion CRM while continuing to collaborate across existing content management infrastructure. o Need to connect to MacMail, GroupWise, or Outlook/Exchange? Omni Technology is a partner whose Riva CRM Integration recently engaged for support Fusion CRM as a key platform. Migration Tools from competitive CRMs, to Oracle Fusion CRM. Data Migration Tools from legacy CRMs, to Oracle Fusion CRM. A partner with the tools and techniques to speed adoption, Conemis provides data integration tools to export data from legacy CRM, and import into Oracle Fusion CRM via WebServices APIs. For customers, it means reducing cost of data migration from legacy CRM system into Oracle Fusion CRM.

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Silverlight Cream for March 06, 2011 -- #1054

- by Dave Campbell

In this Back from the Summit Issue, I am overloaded with posts to choose from. Submittals go first, but I'll eventually catch up... hopefully by MIX :) : Ollie Riches(-2-), Colin Eberhardt, John Papa, Jeremy Likness, Martin Krüger, Joost van Schaik, Karl Shifflett, Michael Crump, Georgi Stoyanov, Yochay Kiriaty, Page Brooks, and Deborah Kurata. Above the Fold: Silverlight: "ClassifiedCabinet: A Quick Start" Georgi Stoyanov WP7: "Easy access to WMAppManifest.xml App properties like version and title" Joost van Schaik Multiple: "Flashcards.Show Version 2 for the Desktop, Browser, and Windows Phone" Yochay Kiriaty Shoutouts: Mohamed Mosallem delivered an online session at the Second Riyadh Online Community Summit: Silverlight 4.0 with SharePoint 2010 John-Daniel Trask posted about a release of a new set of tools released for WP7 development... there's a free trial, so definitely worth a look: Mindscape Phone Elements released! From SilverlightCream.com: WP7Contrib: Trickling data to a bound collection Ollie Riches submitted a couple links... first up is this on a way they found to decrease the load on a data template in WP7 to get under the 90 mb limit and then added their solution to the WP7Contrib lib. WP7Contrib: Why we use SilverlightSerializer instead of DataContractSerializer Ollie Riches' next submittal compares the performance of the SilverlightSerializer & DataContractSerializer on the WP7 platform. MVVM Charting – Binding Multiple Series to a Visiblox Chart Colin Eberhardt sent me this post where he describes binding multiple series to a chart with no code-behind... great long multi-phase tutorial all with source. Silverlight TV 64: Dive into 64bit Support, App Model and Security John Papa has Nick Kramer of the Silverlight team up for his latest Silverlight TV episode, discussing some cool new Silverlight stuff: 64-bit support, multiple windows, etc. Building a Windows Phone 7 Application with UltraLight.mvvm Jeremy Likness has a pre-summit tutorial up on his UltraLight.mvvm project, and how he would use it to build a WP7 app... great to meet you, Jeremy! How to: Storyboard only start with the conspicuousness of the application in the browser window Martin Krüger continues his Storyboard startup solutions with this one about what to do if the Silverlight app is small or simply an island on an html page. Easy access to WMAppManifest.xml App properties like version and title Joost van Schaik posted about the WP7 manifest file and how you can get access to that information at runtime... why you ask? How about version number or title? Be sure to read the helpful hints in the last paragraph too! Mole 2010 Released Karl Shifflett, Josh Smith, and others have released the latest version of Mole... well worth the money in my opinion, if only it worked for Silverlight! (not their fault) Changing the Default Windows Phone 7 Deployment Target In Visual Studio 2010 Michael Crump points out an annoyance with the 2011 WP7 tools update... VS2010 defaults to the device rather than the emulator... and he shows us how to get it pointed back to the emulator! ClassifiedCabinet: A Quick Start Georgi Stoyanov posted a QuickStart to a 'ClassifiedCabinet' control posted on CodePlex... check out the demo first, you'll want to read the article after that. He builds a simple project from scratch using the control. Flashcards.Show Version 2 for the Desktop, Browser, and Windows Phone Yochay Kiriaty has a post up about FlashCards.Show version 2 that he worked on with Arik Poznanski and has it now running on the desktop, browser, and WP7, plus you get the source... I've been wanting to write just such an app for WP7, so hey... this saves me some time! A Simple Focus Manager for Jounce Applications Page Brooks has a post up about Jeremy Likness' Jounce... how to set focus to a particular control when a view loads. Silverlight Charting: Formatting the Axis Deborah Kurata is continuing her charting series with this one on setting axis font color and putting the text at an angle... really dresses up the chart! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight Silverlight 3 Silverlight 4 Windows Phone MIX10

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Using NServiceBus behind a custom web service

- by Michael Stephenson

In this post I'd like to talk about an architecture scenario we had recently and how we were able to utilise NServiceBus to help us address this problem. Scenario Cognos is a reporting system used by one of my clients. A while back we developed a web service façade to allow line of business applications to be able to access reports from Cognos to support their various functions. The service was intended to provide access to reports which were quick running reports or pre-generated reports which could be accessed real-time on demand. One of the key aims of the web service was to provide a simple generic interface to allow applications to get any report without needing to worry about the complex .net SDK for Cognos. The web service also supported multi-hop kerberos delegation so that report data could be accesses under the context of the end user. This service was working well for a period of time. The Problem The problem we encountered was that reports were now also required to be available to batch processes. The original design was optimised for low latency so users would enjoy a positive experience, however when the batch processes started to request 250+ concurrent reports over an extended period of time you can begin to imagine the sorts of problems that come into play. The key problems this new scenario caused are: Users may be affected and the latency of on demand reports was significantly slower The Cognos infrastructure was not scaled sufficiently to be able to cope with these long peaks of load From a cost perspective it just isn't feasible to scale the Cognos infrastructure to be able to handle the load when it is only for a couple of hour window each night. We really needed to introduce a second pattern for accessing this service which would support high through-put scenarios. We also had little control over the batch process in terms of being able to throttle its load. We could however make some changes to the way it accessed the reports. The Approach My idea was to introduce a throttling mechanism between the Web Service Façade and Cognos. This would allow the batch processes to push reports requests hard at the web service which we were confident the web service can handle. The web service would then queue these requests and process them behind the scenes and make a call back to the batch application to provide the report once it had been accessed. In terms of technology we had some limitations because we were not able to use WCF or IIS7 where the MSMQ-Activated WCF services could have helped, but we did have MSMQ as an option and I thought NServiceBus could do just the job to help us here. The flow of how this would work was as follows: The batch applications would send a request for a report to the web service The web service uses NServiceBus to send the message to a Queue The NServiceBus Generic Host is running as a windows service with a message handler which subscribes to these messages The message handler gets the message, accesses the report from Cognos The message handler calls back to the original batch application, this is decoupled because the calling application provides a call back url The report gets into the batch application and is processed as normal This approach looks something like the below diagram: The key points are an application wanting to take advantage of the batch driven reports needs to do the following: Implement our call back contract Make a call to the service providing a call back url Provide a correlation ID so it knows how to tie each response back to its request What does NServiceBus offer in this solution So this scenario is not the typical messaging service bus type of solution people implement with NServiceBus, but it did offer the following: Simplified interaction with MSMQ Offered the ability to configure the number of processes working through the queue so we could find a balance between load on Cognos versus the applications end to end processing time NServiceBus offers retries and a way to manage failed messages NServiceBus offers a high availability setup The simple thing is that NServiceBus gave us the platform to build the solution on. We just implemented a message handler which functionally processed a message and we could rely on NServiceBus to do all of the hard work around managing the queues and all of the lower level things that would have took ages to write to any kind of robust level. Conclusion With this approach we were able to deal with a fairly significant performance issue with out too much rework. Hopefully this write up gives people some insight into ideas on how to leverage the excellent NServiceBus framework to help solve integration and high through-put scenarios.

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Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

- by Maria Forney

Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care. The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI. Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center. The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support. Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets. A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.” Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20. Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours. As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. • “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!” - Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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Oracle BI and XS Energy Drinks – Don’t Miss the Amway Presentation!

- by Michelle Kimihira

By Maria Forney Amway is a global leader in the direct sales industry with $10.9B in annual sales in more than 100 countries and territories. The company has implemented a global BI framework that provides accurate, consistent, and timely insights to support global, regional and local analytical research, business planning, performance measurement and assessment. Oracle BI EE is used by 1500 employees across Amway sales, marketing, finance, and supply chain business units as well as Amway affiliates in Europe, Russia, South Africa, Japan, Australia, Latin America, Malaysia, Vietnam, and Indonesia. Last week, I spoke with Lead Data Analyst with Amway Global Sales, Dan Arganbright, and IT Manager with Amway BI Competency Center, Mike Olson, about their upcoming presentation at Oracle OpenWorld in San Francisco. Scheduled during a prime speaking slot on Monday, October 1 at 12:15pm in Moscone West, 2007, Dan and Mike will discuss their experience building Amway’s Distributor Consulting solution, powered by Oracle BI EE. You can find more information here. As background, Amway offers people an opportunity to own their own businesses and consumers exclusive products in health and wellness, beauty and home care. The Amway internal Sales organization is charged with consulting leadership-level Distributors to help them with data insights and ultimately grow their business. Until recently, this was a resource-intense process of gathering and formatting data. In some markets, it took over 40 hours to collect the data and produce the analysis needed for one consultation session. Amway began its global BI journey in 2006 and since then the company has migrated from having multiple technology providers and integration points to an integrated strategic vendor approach. Today, the company has standardized on Oracle technology for BI. Amway has achieved cost savings through the retirement of redundant technology platforms. In addition, Mike’s organization has led the charge to align disparate BI organizations into a BI Competency Center. The following diagram highlights the simplicity of the standardized architecture of Amway today. Dubbed Distributor Consulting, Amway has developed a BI solution using the Oracle technology stack to help Distributor leaders grow their businesses. The Distributor Consulting solution provides over 40 metrics for Sales staff to provide data-driven insights on the Distributors and organizations they support. Using Oracle BI EE, Exadata, and Oracle Data Integrator, Amway provides customized and personalized business intelligence, and the Oracle BI EE dashboards were developed by the Amway Sales organization, which demonstrates business empowerment of the technology. Amway is also leveraging the power of BI to drive business growth in all of its markets. A new set of Distributor Segmentation metrics are enabling a better understanding of distributor behaviors. A Global Scorecard that Amway developed provides key metrics at a market and global level for executive-level discussions. Product Analysis teams can now highlight repeat purchase rates, product penetration and the success of CRM campaigns. In the words of Dan and Mike, the addition of Exadata 11 months ago has been “a game changer.” Amway has been able to dramatically reduce complexity, improve performance and increase business productivity and cost savings. For example, the number of indexes on the global data warehouse was reduced from more than 1,000 to less than 20. Pulling data for the highest level distributors or the largest markets in the company now can be done in minutes instead of hours. As a result, IT has shifted from performance tuning and keeping the system operational to higher-value business-focused activities. • “The distributors that have been introduced to the BI reports have found them extremely helpful. Because they have never had this kind of information before, when they were presented with the reports, they wanted to take action immediately!” - Sales Development Manager in Latin America Without giving away more, the Amway case study presentation will be one of the unique customer sessions at OpenWorld this year. Speakers Dan Arganbright and Mike Olson have planned an interactive and entertaining session on Monday October 1 at 12:15pm in Moscone West, 2007. I’ll see you there!

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They may block off Howard Street—but Oracle OpenWorld is a two-way street.

- by Oracle Accelerate for Midsize Companies

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 by Jim Lein, Sr. Director, Oracle Accelerate for Midsize Companies “Engineered to Inform and Inspire”—that’s the theme of Oracle OpenWorld 2012. In early October, tens of thousands of attendees will descend on the streets of San Francisco because they share one thing in common: the desire to learn more about Oracle. You might think that’s the way we, Oracle employees, look at this event—as just another opportunity for attendees to learn about what we do. But it’s really a two way street. Every year I’m amazed by how informed and inspired I am by our customers and their companies. Midsize companies buy Oracle to grow. As part of the Oracle Accelerate for Midsize Companies team I get to talk with our partners and business leaders at growing companies almost every day, usually via phone. Oracle OpenWorld presents the perfect opportunity to meet some of them in person, in an informal setting, and in one of the most beautiful cities in the world. The stories our customers tell me about their businesses provide vivid examples of how they have overcome the challenges of managing increasingly complex global operations and growing during uncertain economic conditions. It’s no secret that my favorite session at Oracle OpenWorld (besides Larry Ellison’s keynotes and the Customer Appreciation Event, of course) is the Oracle Accelerate Customer Panel. This year we’re featuring executives from three companies who deployed Oracle ERP rapidly to support their company’s growth: Chris Powell, VP and Corporate Controller of Beats by Dr. Dre, a California based designer and manufacturer of premium headphones (sorry, no free samples), Iñaki Zuazo, CIO of Industrias Juno, a building materials provider based in Spain, Kamran Moosa, Project Coordinator for Spartan Engineering, a provider of engineering and construction support services for an LPG storage project in Texas, and That’s a pretty diverse lineup and it will be interesting to hear the perspectives of both IT and financial project stakeholders. The session, “Oracle Accelerate Customer Case Studies: Rapid Deployment of Oracle Applications”, is at 3:30 pm on Wednesday, October 3, in the Concert room at the Palace Hotel. Oracle loves our hometown of San Francisco and it’s a great place to host Oracle OpenWorld. It’s now San Francisco’s largest conference and the city closes off Howard Street to better accommodate the attendees. Some Bay Area commuters may be inconvenienced for a few days by this closure but the conference brings about $100 million into the local economy. Now that’s a two-way street. More Oracle Accelerate at Oracle OpenWorld “Faster, Better, Cheaper Application Deployment with Oracle Business Accelerators”, Monday, October 1st, 10:45 a.m., Moscone West Room 3016 “Oracle Accelerate and Oracle Business Accelerators for Midsize Companies”, (partners only), Wednesday, October 3, 10:15 a.m., Marriott – Golden Gate B Visit the Oracle Accelerate and Oracle Business Accelerator Kiosk in the Moscone West Exhibit Grounds Download the Focus On Oracle Accelerate for Midsize Companies Focus document /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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Type Casting variables in PHP: Is there a practical example?

- by Stephen

PHP, as most of us know, has weak typing. For those who don't, PHP.net says: PHP does not require (or support) explicit type definition in variable declaration; a variable's type is determined by the context in which the variable is used. Love it or hate it, PHP re-casts variables on-the-fly. So, the following code is valid: $var = "10"; $value = 10 + $var; var_dump($value); // int(20) PHP also alows you to explicitly cast a variable, like so: $var = "10"; $value = 10 + $var; $value = (string)$value; var_dump($value); // string(2) "20" That's all cool... but, for the life of me, I cannot conceive of a practical reason for doing this. I don't have a problem with strong typing in languages that support it, like Java. That's fine, and I completely understand it. Also, I'm aware of—and fully understand the usefulness of—type hinting in function parameters. The problem I have with type casting is explained by the above quote. If PHP can swap types at-will, it can do so even after you force cast a type; and it can do so on-the-fly when you need a certain type in an operation. That makes the following valid: $var = "10"; $value = (int)$var; $value = $value . ' TaDa!'; var_dump($value); // string(8) "10 TaDa!" So what's the point? Can anyone show me a practical application or example of type casting—one that would fail if type casting were not involved? I ask this here instead of SO because I figure practicality is too subjective. Edit in response to Chris' comment Take this theoretical example of a world where user-defined type casting makes sense in PHP: You force cast variable $foo as int -- (int)$foo. You attempt to store a string value in the variable $foo. PHP throws an exception!! <--- That would make sense. Suddenly the reason for user defined type casting exists! The fact that PHP will switch things around as needed makes the point of user defined type casting vague. For example, the following two code samples are equivalent: // example 1 $foo = 0; $foo = (string)$foo; $foo = '# of Reasons for the programmer to type cast $foo as a string: ' . $foo; // example 2 $foo = 0; $foo = (int)$foo; $foo = '# of Reasons for the programmer to type cast $foo as a string: ' . $foo; UPDATE Guess who found himself using typecasting in a practical environment? Yours Truly. The requirement was to display money values on a website for a restaurant menu. The design of the site required that trailing zeros be trimmed, so that the display looked something like the following: Menu Item 1 .............. $ 4 Menu Item 2 .............. $ 7.5 Menu Item 3 .............. $ 3 The best way I found to do that wast to cast the variable as a float: $price = '7.50'; // a string from the database layer. echo 'Menu Item 2 .............. $ ' . (float)$price; PHP trims the float's trailing zeros, and then recasts the float as a string for concatenation.

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Another sound not working post

- by Thomas Smart

Tried all the other "sound not working" posts i think, lost count. purge/reinstall alsa and pulse, reboot, add user to audio group, various lines in the alsa config file such as "options snd-hda-intel model=" then tried different options like generic, auto, basic, default, etc. tried pulseaudio -k && sudo alsa force-reload a few times, with and without rebooting. Hardware: 16gb ram, core I7-4790, Intel Haswell mboard with onboard sound and graphics Multimedia: Audio Adapter: HDA-Intel-HDA Intel HDMI OS: Ubuntu server 14.04 with ubuntu-desktop installed. GUI sound settings lists only the dummy sound card alsamixer -c 0 ¦ Card: HDA Intel HDMI F1: Help ¦ ¦ Chip: Intel Haswell HDMI F2: System information ¦ ¦ View: F3:[Playback] F4: Capture F5: All F6: Select sound card ¦ ¦ Item: S/PDIF ¦ ¦ +--+ ¦ ¦ ¦OO¦ ¦ ¦ +--+ ¦ ¦ < S/PDIF > ¦ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 aplay -L default Playback/recording through the PulseAudio sound server null Discard all samples (playback) or generate zero samples (capture) pulse PulseAudio Sound Server hdmi:CARD=HDMI,DEV=0 HDA Intel HDMI, HDMI 0 HDMI Audio Output dmix:CARD=HDMI,DEV=3 HDA Intel HDMI, HDMI 0 Direct sample mixing device dsnoop:CARD=HDMI,DEV=3 HDA Intel HDMI, HDMI 0 Direct sample snooping device hw:CARD=HDMI,DEV=3 HDA Intel HDMI, HDMI 0 Direct hardware device without any conversions plughw:CARD=HDMI,DEV=3 HDA Intel HDMI, HDMI 0 Hardware device with all software conversions cat /proc/asound/cards 0 [HDMI ]: HDA-Intel - HDA Intel HDMI HDA Intel HDMI at 0xf7d14000 irq 46 cat /proc/asound/devices 1: : sequencer 2: [ 0- 3]: digital audio playback 3: [ 0- 0]: hardware dependent 4: [ 0] : control 33: : timer mplayer -ao alsa:device=hdmi /usr/share/sounds/ubuntu/stereo/system-ready.ogg MPlayer 1.1-4.8 (C) 2000-2012 MPlayer Team mplayer: could not connect to socket mplayer: No such file or directory Failed to open LIRC support. You will not be able to use your remote control. Playing /usr/share/sounds/ubuntu/stereo/system-ready.ogg. libavformat version 54.20.4 (external) Mismatching header version 54.20.3 libavformat file format detected. [lavf] stream 0: audio (vorbis), -aid 0 Load subtitles in /usr/share/sounds/ubuntu/stereo/ ========================================================================== Opening audio decoder: [ffmpeg] FFmpeg/libavcodec audio decoders libavcodec version 54.35.0 (external) AUDIO: 44100 Hz, 1 ch, floatle, 80.0 kbit/5.67% (ratio: 10000->176400) Selected audio codec: [ffvorbis] afm: ffmpeg (FFmpeg Vorbis) ========================================================================== [AO_ALSA] alsa-lib: confmisc.c:768:(parse_card) cannot find card '1' [AO_ALSA] alsa-lib: conf.c:4248:(_snd_config_evaluate) function snd_func_card_driver returned error: No such file or directory [AO_ALSA] alsa-lib: confmisc.c:392:(snd_func_concat) error evaluating strings [AO_ALSA] alsa-lib: conf.c:4248:(_snd_config_evaluate) function snd_func_concat returned error: No such file or directory [AO_ALSA] alsa-lib: confmisc.c:1251:(snd_func_refer) error evaluating name [AO_ALSA] alsa-lib: conf.c:4248:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory [AO_ALSA] alsa-lib: conf.c:4727:(snd_config_expand) Evaluate error: No such file or directory [AO_ALSA] alsa-lib: pcm.c:2239:(snd_pcm_open_noupdate) Unknown PCM hdmi [AO_ALSA] Playback open error: No such file or directory Failed to initialize audio driver 'alsa:device=hdmi' Could not open/initialize audio device -> no sound. Audio: no sound Video: no video Exiting... (End of file) mplayer -ao alsa:device=hw=0.3 /usr/share/sounds/ubuntu/stereo/system-ready.ogg MPlayer 1.1-4.8 (C) 2000-2012 MPlayer Team mplayer: could not connect to socket mplayer: No such file or directory Failed to open LIRC support. You will not be able to use your remote control. Playing /usr/share/sounds/ubuntu/stereo/system-ready.ogg. libavformat version 54.20.4 (external) Mismatching header version 54.20.3 libavformat file format detected. [lavf] stream 0: audio (vorbis), -aid 0 Load subtitles in /usr/share/sounds/ubuntu/stereo/ ========================================================================== Opening audio decoder: [ffmpeg] FFmpeg/libavcodec audio decoders libavcodec version 54.35.0 (external) AUDIO: 44100 Hz, 1 ch, floatle, 80.0 kbit/5.67% (ratio: 10000->176400) Selected audio codec: [ffvorbis] afm: ffmpeg (FFmpeg Vorbis) ========================================================================== [AO_ALSA] Format floatle is not supported by hardware, trying default. AO: [alsa] 44100Hz 2ch s16le (2 bytes per sample) Video: no video Starting playback... A: 0.4 (00.4) of 0.8 (00.7) 0.1% Exiting... (End of file) Thank you for your time and help :)

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Chalk Talk with John: Business Value of Identity and Access Management

- by John Brunswick

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Conveying the business value of Identity and Access Management to non technologists can potentially be challenging, especially considering the breadth capability supplied by these technologies. In this episode of Chalk Talk with John, Bob at Codeaway Valley asks Jim from Middleware Fields how they are able to manage access to buildings and facilities throughout their community. Bob and his team struggle to keep up with the needs of their community members, while ensuring the community’s safety. Jim shares his creative solution to simplifying the management of access throughout their community in Middleware Fields. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology. Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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The New Social Developer Community: a Q&A

- by Mike Stiles

In our last blog, we introduced the opportunities that lie ahead for social developers as social applications reach across every aspect and function of the enterprise. Leading the upcoming JavaOne Social Developer Program October 2 at the San Francisco Hilton is Roland Smart, VP of Social Marketing at Oracle. I got to ask Roland a few of the questions an existing or budding social developer might want to know as social extends beyond interacting with friends and marketing and into the enterprise. Why is it smart for developers to specialize as social developers? What opportunities lie in the immediate future that’s making this a critical, in-demand position? Social has changed the way we interact with brands and with each other across the web. As we acclimate to a new social paradigm we also look to extend its benefits into new areas of our lives. The workplace is a logical next step, and we're starting to see social interactions more and more in this context. But unlocking the value of social interactions requires technical expertise and knowledge of developing social apps that tap into the social graph. Developers focused on integrating social experiences into enterprise applications must be familiar with popular social APIs and must understand how to build enterprise social graphs of their own. These developers are part of an emerging community of social developers and are key to socially enabling the enterprise. Facebook rebranded their Preferred Developer Consultant Group (PDC) and the Preferred Marketing Developers (PMD) to underscore the fact developers are required inside marketing organizations to unlock the full potential of their platform. While this trend is starting on the marketing side with marketing developers, this is just an extension of the social developer concept that will ultimately drive social across the enterprise. What are some of the various ways social will be making its way into every area of enterprise organizations? How will it be utilized and what kinds of applications are going to be needed to facilitate and maximize these changes? Check out Oracle’s vision for the social-enabled enterprise. It’s a high-level overview of how social will impact across the enterprise. For example: HR can leverage social in recruiting and retentionSales can leverage social as a prospecting toolMarketing can use social to gain market insightCustomer support can use social to leverage community support to improve customer satisfaction while reducing service costOperations can leverage social improve systems That’s only the beginning. Once sleeves get rolled up and social developers and innovators get to work, still more social functions will no doubt emerge. What makes Java one of, if not the most viable platform on which to build these new enterprise social applications? Java is certainly one of the best platforms on which to build social experiences because there’s such a large existing community of Java developers. This means you can affordably recruit talent, and it's possible to effectively solicit advice from the community through various means, including our new Social Developer Community. Beyond that, there are already some great proof points Java is the best platform for creating social experiences at scale. Consider LinkedIn and Twitter. Tell us more about the benefits of collaboration and more about what the Oracle Social Developer Community is. What opportunities does that offer up and what are some of the ways developers can actively participate in and benefit from that community? Much has been written about the overall benefits of collaborating with other developers. Those include an opportunity to introduce yourself to the community of social developers, foster a reputation, establish an expertise, contribute to the advancement of the space, get feedback, experiment with the latest concepts, and gain inspiration. In short, collaboration is a tool that must be applied properly within a framework to get the most value out of it. The OSDC is a place where social developers can congregate to discuss the opportunities/challenges of building social integrations into their applications. What “needs” will this community have? We don't know yet. But we wanted to create a forum where we can engage and understand what social developers are thinking about, excited about, struggling with, etc. The OSDL can then step in if we can help remove barriers and add value in a serious and committed way so Oracle can help drive practice development.

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Google, typography, and cognitive fluency for persuasion

- by Roger Hart

Cognitive fluency is - roughly - how easy it is to think about something. Mere Exposure (or familiarity) effects are basically about reacting more favourably to things you see a lot. Which is part of why marketers in generic spaces like insipid mass-market lager will spend quite so much money on getting their logo daubed about the place; or that guy at the bus stop starts to look like a dating prospect after a month or two. Recent thinking suggests that exposure effects likely spin off cognitive fluency. We react favourably to things that are easier to think about. I had to give tech support to an older relative recently, and suggested they Google the problem. They were confused. They could not, apparently, Google the problem, because part of it was that their Google toolbar had mysteriously vanished. Once I'd finished trying not to laugh, I started thinking about typography. This is going somewhere, I promise. Google is a ubiquitous brand. Heck, it's a verb, and their recent, jaw-droppingly well constructed Paris advert is more or less about that ubiquity. It trades on Google's integration into any information-seeking behaviour. But, as my tech support encounter suggests, people settle into comfortable patterns of thinking about things. They build schemas, and altering them can take work. Maybe the ubiquity even works to cement that. Alongside their online effort, Google is running billboard campaigns to advertise Chrome, a free product in a crowded space. They are running these ads in some kind of kooky Calibri / Comic Sans hybrid. Now, at first it seems odd that one of the world's more ubiquitous brands needs to run a big print campaign in public places - surely they have all the fluency they need? Well, not so much. Chrome, after all, is not the same as their core product, so there's some basic awareness work to do, and maybe a whole new batch of exposure effect to try and grab. But why the typeface? It's heavily foregrounded, and the ads are extremely textual. Plus, don't we all know that jovial, off-beat fonts look unprofessional, or something? There's a whole bunch of people who want (often rightly) to ban Comic Sans I wonder, though. Are Google trying to subtly disrupt cognitive fluency? There's an interesting paper (pdf) about - among other things - the effects of typography on they way people answer survey questions. Participants given the slightly harder to read question gave more abstract answers. The paper references other work suggesting that generally speaking, less-fluent question framing elicits more considered answers. The Chrome ad typeface is less fluent for print. Reactions may therefore be more considered, abstract, and disruptive. Is that, in fact, what Google need? They have brand ubiquity, but they want here to change accustomed behaviour, to get people to think about changing their browser. Is this actually a very elegant piece of persuasive information design? If you think about their "what is a browser?" vox pop research video, there's certainly a perceptual barrier they're going to have to tackle somehow.

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Three Easy Ways of Providing Feedback to the Oracle AutoVue Team

- by Celine Beck

Customer feedback is essential in helping us deliver best-in-class Enterprise Visualization solutions which are centered around real-world usage. As the Oracle AutoVue Product Management team is busy prioritizing the next round of improvements, enhancements and new innovation to the AutoVue platform, I thought it would be a good idea to provide our blog-readers with a recap of how best to provide product feedback to the AutoVue Product Management team. This gives you the opportunity to help shape our future agenda and make our solutions better for you. Enterprise Visualization Special Interest Group (EV SIG): the AutoVue EV SIG is a customer-driven initiative that has recently been created to share knowledge and information between members and discuss common and best practices around Enterprise Visualization. The EV SIG also serves as a mechanism for establishing and communicating to AutoVue Product Management users’ collective priorities for the future development, direction and enhancement of the AutoVue product family with the objective of ensuring their continuous improvement. Essentially, EV SIG members meet in order to share and prioritize feedback and use this input to begin dialog with the AutoVue Product Management team on what they deem to be the most important improvements to Enterprise Visualization solutions. The AutoVue EV SIG is by far the best platform for sharing and relaying feedback to our Product Strategy / Management team regarding general product enhancements, industry-specific scenarios, new use cases, usability, support, deployability, etc, and helping us shape the future direction of Enterprise Visualization solutions. We strongly encourage ALL our customers to sign up for the SIG; here is how you can do so: Sign up for the EVSIG mailing list b. Visit the group’s website c. Contact Dennis Walker at Harris Corporation directly should you have any questions: dwalke22-AT-harris-DOT-com Customer / Partner Advisory Boards: The AutoVue Product Strategy / Management team also periodically runs Customer and Partner Advisory Boards. These invitation-only events bring together individuals chosen from Oracle AutoVue’s top customers that are using AutoVue at the enterprise level, as well as strategic partners. The idea here is to establish open lines of communication between top customers and partners and the Oracle AutoVue Product Strategy team, help us communicate AutoVue’s product direction, share perspectives on today and tomorrow’s challenges and needs for Enterprise Visualization, and validate that proposed additions to the product are valid industry solutions. Our next Customer / Partner Advisory Board will be held in San Francisco during Oracle Open World, please contact your account manager to find out more about the CAB Members’ nomination process. Enhancement Requests: Enhancement requests are request logged by customers or partners with Product Development for a feature that is not currently available in Oracle AutoVue. Enhancement requests (ER) can be logged easily via the My Oracle Support portal. This is the best way to share feedback with us at the functionality level; for instance if you would like to see a new format supported in AutoVue or make suggestions as per how certain functionality can be improved or should behave. Once the ER is logged, it is then evaluated by Product Management based on feasibility, product adequation and business justification. Product Management then decides whether to consider this ER for future release or not. What helps accelerate the process is hearing from a large number of customers who urgently need a particular feature or configuration. Hence the importance of logging Metalink Service Requests, and describing in details your business expectations. You can include key milestones dates and justifications as to why this request is important and the benefits your organization stands to gain should this request be accepted. Again, feedback from customers and partners is critical to ensure we offer solutions that have the biggest impact on customers’ business processes and day-to-day operations. All feedback is welcome,. So please don’t be shy!

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