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• Software consultancy or in-house development?

  - by JefClaes

  What are the benefits and drawbacks of working as an in-house developer versus working as a consultant and vice versa? I am pretty sure both breeds can be found on these forums and I hope you are willing to share your experience. Edit: Let me clarify the question. I wonder what the experience is like being a developer. For example: being an in-house developer, you are able to learn from your mistakes. Being a consultant is often more challenging, because there is more variety in the problems you have to solve. PS: Although I realise that this is a subjective question, I don't necessarily see it as one of those bad-subjective questions.

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• Experiencing the New Social Enterprise

  - by kellsey.ruppel(at)oracle.com

  Social media and networking tools, popularly known as Web 2.0 technologies, are rapidly transforming user expectations of enterprise systems. Many organizations are investing in these new tools to cultivate a modern user experience in an "Enterprise 2.0" environment that unlocks the full potential of traditional IT systems and fosters collaboration in key business processes. Is your organization a social enterprise? How are you using Web 2.0 and Enterprise 2.0 technologies? Read this white paper to learn how Oracle WebCenter Suite enables organizations to become social enterprises and is the modern user experience platform for the enterprise and the Web.

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• Programming in the United States Airforce - How hard to get a job doing it? [closed]

  - by Holland

  I already know how to program. Been at it for a year; the language I've worked mostly with has been C++, and I'm currently studying x86 assembly programming, with the goal to move towards ARM assembly after I've finished with that. Thus, given my experience and knowledge, I'm curious to know if any "vets" around here have had any excursions in the military doing software/electrical engineering, and how hard it would be to actually get a job doing it - with someone who already has previous experience and knowledge regarding that field, however slight. By definition of "hard", in this context, I suppose I'd be referring to the required knowledge to actually be a "shoe-in" for both low level and high level software/hardware applications. I know hex fairly well, and enough to convert that hex to binary. I also have an ok knowledge of algorithms, such as Binary Search Tree, Linked List, etc. Everything I've learned so far has been self taught for the most part.

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• Five Key Trends in Enterprise 2.0 for 2011

  - by kellsey.ruppel(at)oracle.com

  We recently sat down with Andy MacMillan, an industry veteran and vice president of product management for Enterprise 2.0 at Oracle, to get his take on the year ahead in Enterprise 2.0 (E2.0). He offered us his five predictions about the ways he believes E2.0 technologies will transform business in 2011. 1. Forward-thinking organizations will achieve an unprecedented level of organizational awareness. Enterprise 2.0 and Web 2.0 technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. But this year we are anticipating that organizations will go to the next step and integrate social activities with business applications to deliver rich contextual "activity streams." Activity streams are a new way for enterprise users to get relevant information as quickly as it happens, by navigating to that information in context directly from their portal. We don't mean syndicating social activities limited to a single application. Instead, we believe back-office systems will be combined with social media tools to drive how users make informed business decisions in brand new ways. For example, an account manager might log into the company portal and automatically receive notification that colleagues are closing business around a certain product in his market segment. With a single click, he can reach out instantly to these colleagues via social media and learn from their successes to drive new business opportunities in his own area. 2. Online customer engagement will become a high priority for CMOs. A growing number of chief marketing officers (CMOs) have created a new direct report called "head of online"--a senior marketing executive responsible for all engagements with customers and prospects via the Web, mobile, and social media. This new field has been dubbed "Web experience management" or "online customer engagement" by firms and analyst organizations. It is likely to rapidly increase demand for a host of new business objectives and metrics from Web content management solutions. As companies interface with customers more and more over the Web, Web experience management solutions will help deliver more targeted interactions to ensure increased customer loyalty while meeting sales and business objectives. 3. Real composite applications will be widely adopted. We expect organizations to move from the concept of a single "uber-portal" that encompasses all the necessary features to a more modular, component-based concept for composite applications. This approach is now possible as IT and power users are empowered to assemble new, purpose-built composite applications quickly from existing components. 4. Records management will drive ECM consolidation. We continue to see a significant shift in the approach to records management. Several years ago initiatives were focused on overlaying records management across a set of electronic repositories and physical storage locations. We believe federated records management will continue, but we also expect to see records management driving conversations around single-platform content management consolidation. 5. Organizations will demand ECM at extreme scale. We have already seen a trend within IT organizations to provide a common, highly scalable infrastructure to consolidate and support content and information needs. But as data sizes grow exponentially, ECM at an extreme scale is likely to spread at unprecedented speeds this year. This makes sense as regulations and transparency requirements rise. The model in which ECM and lightweight CMS systems provide basic content services such as check-in, update, delete, and search has converged around a set of industry best practices and has even been coded into new industry standards such as content management interoperability services. As these services converge and the demand for them accelerates, organizations are beginning to rationalize investments into a single, highly scalable infrastructure. Is your organization ready for Enterprise 2.0 in 2011? Learn more.

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• Software consultancy or in-house developement?

  - by JefClaes

  What are the benefits and drawbacks of working as an in-house developer versus working as a consultant and vice versa? I am pretty sure both breeds can be found on these forums and I hope you are willing to share your experience. Edit: Let me clarify the question. I wonder how the experience is like being a developer. For example: Being an in-house developer, you are able to learn from your mistakes. Being a consultant is often more challenging, because there is more variety in the problems you have to solve. PS: Although I realise that this is a subjective question, I don't necessarily see it as one of those bad-subjective questions.

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• Top 5 Reasons to Invest in Enterprise 2.0 Technologies

  - by kellsey.ruppel(at)oracle.com

  In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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• Where can you find the Oracle Applications User Experience team in the next several months?

  - by mvaughan

  By Misha Vaughan, Applications User ExperienceNovember is one of my favorite times of year at Oracle. The blast of OpenWorld work is over, and it’s time to get down to business and start taking our messages and our work on the road out to the user groups. We’re in the middle of planning all of that right now, so we decided to provide a snapshot of where you can see us and hear about the Oracle Applications User Experience – whether it’s Fusion Applications, PeopleSoft, or what we’re planning for the next-generation of Oracle Applications.On the road with Apps UX...In December, you can find us at UKOUG 2012 in Birmingham, UK: UKOUG, UK Oracle User Group Conference 2012?December 3 – 5, 2012?ICC, Birmingham, UKIn March, we will be at Alliance 2013 in Indianapolis, and our fingers are crossed for OBUG Connect 2013 in Antwerp:? Alliance 2013March 17 - 20, 2013 ?Indianapolis, IndianaOBUG Benelux Connect 2013?March 26, 2013?Antwerp, Belgium?? In April, you will see us at COLLABORATE13 in Denver:? Collaborate13April 7 - April 11, 2013 ?Denver, Colorado?? And in June, we round out the kick-off to summer at OHUG 2013 in Dallas and Kscope13 in New Orleans:? OHUG 2013June 9 -13, 2013?Dallas, Texas ODTUG Kscope13?June 23-27, 2013 ?New Orleans, LA? The Labs & DemosAs always, a hallmark of our team is our mobile usability labs. If you haven’t seen them, they are a great way for customers and partners to get a peek at what Oracle is working on next, and a chance for you to provide your candid perspective. Based on the interest and enthusiasm from customers last year at Collaborate, we are adding more demo-stations to our user group presence in the year ahead. If you want to see some of the work we are doing first-hand but don’t have a lot of time, the demo stations are a great way to get a quick update on the latest wow-factor we are researching. I can promise that you will see whatever we think is new and interesting at the demo stations first. Oracle OpenWorld 2012 Apps UX DemostationFor Applications DevelopersMore and more, I get asked the question, “How do I build an application that looks like a Fusion?” My answer is Fusion Applications Design Patterns. You can find out more about how Fusion Applications developers can leverage ADF and the user experience best practices we developed for Fusion at sessions lead by Ultan O’Broin, Director of Global User Experience, in the year ahead. Ultan O'Broin, On Fusion Design Patterns Building mobile applications are also top of mind these days. If you want to understand how Oracle is approaching this strategy, check out our session on Mobile user experience design patterns with Mobile ADF.  In many cases, this will be presented by Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences, and in a few cases our ever-ready traveler Ultan O’Broin will be on deck. Lynn Rampoldi-Hnilo, on Mobile User Experience Design PatternsApplications User ExperiencesFusion Applications continues to evolve, and you will see the new face of Fusion Applications at our executive sessions in the year ahead, which are led by vice president Jeremy Ashley or a hand-picked presenter, such as one of our Fusion User Experience Advocates.  Edward Roske, CEO InterRel Consulting & Fusion User Experience AdvocateAs always, our strategy is to take our lessons learned and spread them across the Applications product lines. A great example is the enhancements coming in the PeopleSoft user experience, which you can hear about from Harris Kravatz, Senior Manager, PeopleSoft User Experience. Fusion Applications ExtensibilityWe can’t talk about Fusion Applications without talking about how to make it look like your business. If tailoring Fusion applications is a question in your mind, and it should be, you should hit one of these sessions. These sessions will be lead by our own Killian Evers, Senior Director, Tim Dubois, User Experience Architect, and some well-trained Fusion User Experience Advocates.Find out moreIf you want to stay on top of where and when we will be, you can always sign up for our newsletter or check out the events page of usableapps.

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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• Add Keyboard - Chinese (Simplified) - Microsoft Pinyin New Experience Input

  - by xited

  I would like to add Chinese (Simplified) - Microsoft Pinyin New Experience Input from command line. I tried the following command: reg add "HKCU\Keyboard Layout\Preload" /v 3 /d 00000804 except that the keyboard defaults to Chinese Simplified - US keyboard. Does anyone know how if there is any other registry key I need to change in order to get the New Experience Input to show up in the Language Bar?

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• Does the color depth on terminal services have an effect on the experience

  - by Midhat

  I connect to a remote computer using mstsc on a slow connection. Now I have set the settings in the experience tab to the lowest. I was wondering if reducing the color depth will improve my experience any further

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• Banco Espírito Santo Increases Sales Campaign Success Rate with Siebel CRM

  - by Tony Berk

  Banco Espírito Santo (BES), founded in 1869, is the second-largest private financial institution in Portugal with a 20.3% domestic market share, 2.1 million customers, and more than 700 in-country branches. It also has a strong international presence with operations in 23 countries and four continents. With strong growth in its major markets, BES needed a modern, cost-effective, scalable, and reliable customer relationship management (CRM) solution for its retail operations. The bank wanted to optimize client relationship management and integrate all customer touch points and service channels to improve the success of its sales and marketing initiatives. BES implemented the same CRM solution as many other leading banks: Oracle's Siebel CRM. With Siebel CRM 8.1 and other Oracle solutions, BES significantly increased sales of its new financial products across all channels by up to 25%, and it expects to increase annual revenue by up US$4 million annually. It also improved the success rate of bank branch sales, marketing, and lead generation campaigns by nearly 10%. “We are very happy with Oracle’s Siebel CRM applications. We already knew that this was the best solution available, but it has surpassed our best expectations,” said João Manaças, Customer Relationship Management Manager, Personal Marketing Department, Banco Espírito Santo. Click here to learn more about BES's use of Siebel CRM.

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• Live chat solutions

  - by Lèse majesté

  What good live chat/live help solutions are available (preferably for use on a site hosted on a LAMP stack and free)? I'm looking for a way to allow our sales and customer service reps to talk directly with visitors to our site. I've looked at phpopenchat, but it looks very unpolished. The only other free live chat app I've come across looked egregious. The aesthetics and UI design alone made me shudder to think what the underlying code might look like. This isn't a critical feature, and it wouldn't be hard to code up myself, so I'm not really looking for commercial software or paid services (unless there's a really compelling reason to use them). I'm just wondering if any other webmasters have come across a satisfactory free/open source solution for providing live customer support on their website. As a side note, live voice chat would also be an option, but it has to be be designed (or customizable) for customer support rather than a public chatroom. Edit: Looking at the responses, it looks like there probably aren't going to be many free solutions for this type of business-oriented chat solution, so feel free to post answers even if they are commercial solutions as long as they're a good value. Also feel free to post any alternate live support solutions (such as the Skype recommendation) that could be in someway integrated with a website. This will give me a good lay of the land for what people are actually using for live support, and I think will be more helpful to others reading this question.

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• Postgresql - one database for everyone, or one-database per customer

  - by user337876

  I'm working on a web-based business application where each customer will need to have their own data (think basecamphq.com type model) For scalability and ease-of-upgrades, I'd prefer to have a single database where each customer gets a filtered version of the data. The problem is how to guarantee that they stay sandboxed to their own data. Trying to enforce it in code seems like a disaster waiting to happen. I know Oracle has a way to append a where clause to every query based on a login id, but does Postgresql have anything similar? If not, is there a different design pattern I could use (like creating a view of each table for each customer that filters)? Worse case scenario, what is the performance/memory overhead of having 1000 100M databases vs having a single 1Tb database? I will need to provide backup/restore functionality on a per-customer basis which is dead-simple on a single database but quite a bit trickier if they are sharing the database with other customers.

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• Vanilla WPF application hangs on one customer's machine

  - by Heinzi

  At a customer, one of our WPF applications started to hang. When trying to reproduce the problem with a minimal working example, I discovered that even the most basic (non-trivial) WPF application will hang on that machine. Example A: Create a new C# WPF project in Visual Studio 2008. Change nothing, compile it and run it on the customer's machine. It will run. Example B: Take Example A, and add a TextBlock to the main form Window1: <Window ...> <Grid> <TextBlock>Test</TextBlock> </Grid> </Window> Compile the application and run it on the customer's machine. It will hang: The title bar and the window border is visible, the inside is transparent and the window does not react to anything (cannot be moved or closed). The application must be shut down using the task manager. Obviously, this customer's WPF is broken. Is this a known issue, i.e., has anyone encountered it before and already knows how to solve it (e.g. reinstall .net 3.5 SP1, etc.)? The development machine is W7SP1, the customer's machine is XP (probably SP3, didn't check).

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• Matching on search attributes selected by customer on front end

  - by CodeNinja1974

  I have a method in a class that allows me to return results based on a certain set of Customer specified criteria. The method matches what the Customer specifies on the front end with each item in a collection that comes from the database. In cases where the customer does not specify any of the attributes, the ID of the attibute is passed into the method being equal to 0 (The database has an identity on all tables that is seeded at 1 and is incremental). In this case that attribute should be ignored, for example if the Customer does not specify the Location then customerSearchCriteria.LocationID = 0 coming into the method. The matching would then match on the other attributes and return all Locations matching the other attibutes, example below: public IEnumerable<Pet> FindPetsMatchingCustomerCriteria(CustomerPetSearchCriteria customerSearchCriteria) { if(customerSearchCriteria.LocationID == 0) { return repository.GetAllPetsLinkedCriteria() .Where(x => x.TypeID == customerSearchCriteria.TypeID && x.FeedingMethodID == customerSearchCriteria.FeedingMethodID && x.FlyAblityID == customerSearchCriteria.FlyAblityID ) .Select(y => y.Pet); } } The code for when all criteria is specified is shown below: private PetsRepository repository = new PetsRepository(); public IEnumerable<Pet> FindPetsMatchingCustomerCriteria(CustomerPetSearchCriteria customerSearchCriteria) { return repository.GetAllPetsLinkedCriteria() .Where(x => x.TypeID == customerSearchCriteria.TypeID && x.FeedingMethodID == customerSearchCriteria.FeedingMethodID && x.FlyAblityID == customerSearchCriteria.FlyAblityID && x.LocationID == customerSearchCriteria.LocationID ) .Select(y => y.Pet); } I want to avoid having a whole set of if and else statements to cater for each time the Customer does not explicitly select an attribute of the results they are looking for. What is the most succint and efficient way in which I could achieve this?

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• Do you think that exposure to BASIC can mutilate your mind? [closed]

  - by bigown

  It is practically impossible to teach good programming to students that have had a prior exposure to BASIC: as potential programmers they are mentally mutilated beyond hope of regeneration -- Edsger W. Dijkstra I have deep respect to Dijkstra but I don't agree with everything he said/wrote. I disagree specially with this quote on linked paper wrote 35 years ago about the Dartmouth BASIC implementation. Many of my coworkers or friends programmers started with BASIC, questions below have answers that indicate many programmers had their first experience on programming at BASIC. AFAIK many good programmers started at BASIC programming. I'm not talking about Visual Basic or other "modern" dialects of BASIC running on machines full of resources. I'm talking about old times BASIC running on "toy" computer, that the programmer had to worry about saving small numbers that need not be calculated as a string to save a measly byte because the computer had only a few hundreds of them, or have to use computed goto for lack of a more powerful feature, and many other things which require the programmer to think much before doing something and forcing the programmer to be creative. If you had experience with old time BASIC on a machine with limited resources (have in mind that a simple micro-controller today has much more resources than a computer in 1975, do you think that BASIC help your mind to find better solutions, to think like an engineer or BASIC drag you to dark side of programming and mutilated you mentally? Is good to learn a programming language running on a computer full of resources where the novice programmer can do all wrong and the program runs without big problems? Or is it better to learn where the programmer can't go wrong? What can you say about the BASIC have helped you to be a better/worse programmer? Would you teach old BASIC running on a 2KB (virtual) machine to a coming programmer? Sure, only exposure to BASIC is bad. Maybe you share my opinion that modern BASIC doesn't help too much because modern BASIC, as long other programming languages, gives facilities which allow the programmer doesn't think deeper. Additional information: Why BASIC?

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• Translation and Localization Resources for UX Designers

  - by ultan o'broin

  Here is a handy list of translation and localization-related resources for user experience professionals. Following these will help you design an easily translatable user experience. Most of the references here are for web pages or software. Fundamentally, remember your designs will be consumed globally, and never divorce the design process from the development or deployment effort that goes into bringing your designs to life in code. Ask yourself today: Do you know how the text you are using in your designs are delivered to the customer, even in English? Key areas that UX designers always seen to fall foul of, in my space anyway, are: Terminology that is impossible to translate (jargon, multiple modifiers, gerunds) or is used inconsistently Poorly written, verbose text (really, just write well in English, no special considerations) String construction (concatenation of parts assembled dynamically) Composite widget positioning (my favourite) Hard-coded fonts, small font sizes, or character formatting or casing that doesn't work globally Format that is not separate from content Restricted real estate not allowing for text expansion in translation Forcing formatting with breaks, and hard-coding alphabetical sorting Graphics that do not work in Bi-Di languages (because they indicate directionality and can't flip) or contain embedded text. The problems of culturally offensive icons are well known by now in the enterprise applications space, though there are some dangers, such as the use of flags to indicate language, for example. Resources Internationalization Techniques: Authoring HTML & CSS Global By Design Insert Title Here : Variables in Interface Language Prose: Internationalisation Doc and help considerations I can deal with later.

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• what is the Web development process efficiency judgment criteria

  - by Ahmed safan

  I'm working as a web developer and I want to be able to determine if I'm efficient. Does this include the how long it take to accomplish tasks such as: Server side code for the site logic with one language or multiple php,asp,asp.net. Client side code like javascript with jquery for ajax, menus and other interactivity Page layout, html, css (color, fonts (but I have no artistic sense!)) The needs of the site and how it will work (planning) How can i judge how long it will take to complete a website? The site has CMS for adding and editing news, products, articles on the experience of the company. Also, they can edit team work, add Recreational Activities and a logo gallery with compressed psd download, and send messages to cpanel and to email. You are starting from scratch except JQuery and PHPmailer. How can I estimate how long the job will take, and how can I calculate the required time to finish any new projects? I'm so sorry for many scattered questions, but I'm in my first experiment and I want to take benefits from the great experience of those who have it.

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• Using LDAP to store customer data

  - by mechcow

  We wish to store some data in 389 Directory Server LDAP that doesn't fit that well into the standard set of schema's that come with the product. Nothing too amazing, things like: when the customer joined are they currently active customer certificate[1] which environment they are using My question is this: should we register with OID and start writing up our own custom schema OR is there a standard schema definition not provided by Directory Server that we can download and use that would fit our needs? Should we munge/hack existing attributes and store the data among there (I'm strongly opposed to this, but would be interested in arguments about why its better than extending)? [1] I know there is a field for this userCertificate but we don't want to use it to authenticate the user for the purposes of binding Using CentOS 5.5 with 389 Directory Server 8.1

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• NHibernate does not update entity when repository is passed by constructor

  - by Alex

  Hi everybody, I am developing with NHibernate for the first time in conjunction with ASP.NET MVC and StructureMap. The CodeCampServer serves as a great example for me. I really like the different concepts which were implemented there and I can learn a lot from it. In my controllers I use Constructur Dependency Injection to get an instance of the specific repository needed. My problem is: If I change an attribute of the customer the customer's data is not updated in the database, although Commit() is called on the transaction object (by a HttpModule). public class AccountsController : Controller { private readonly ICustomerRepository repository; public AccountsController(ICustomerRepository repository) { this.repository = repository; } public ActionResult Save(Customer customer) { Customer customerToUpdate = repository .GetById(customer.Id); customerToUpdate.GivenName = "test"; //<-- customer does not get updated in database return View(); } } On the other hand this is working: public class AccountsController : Controller { [LoadCurrentCustomer] public ActionResult Save(Customer customer) { customer.GivenName = "test"; //<-- Customer gets updated return View(); } } public class LoadCurrentCustomer : ActionFilterAttribute { public override void OnActionExecuting(ActionExecutingContext filterContext) { const string parameterName = "Customer"; if (filterContext.ActionParameters.ContainsKey(parameterName)) { if (filterContext.HttpContext.User.Identity.IsAuthenticated) { Customer CurrentCustomer = DependencyResolverFactory .GetDefault() .Resolve<IUserSession>() .GetCurrentUser(); filterContext.ActionParameters[parameterName] = CurrentCustomer; } } base.OnActionExecuting(filterContext); } } public class UserSession : IUserSession { private readonly ICustomerRepository repository; public UserSession(ICustomerRepository customerRepository) { repository = customerRepository; } public Customer GetCurrentUser() { var identity = HttpContext.Current.User.Identity; if (!identity.IsAuthenticated) { return null; } Customer customer = repository.GetByEmailAddress(identity.Name); return customer; } } I also tried to call update on the repository like the following code shows. But this leads to an NHibernateException which says "Illegal attempt to associate a collection with two open sessions". Actually there is only one. public ActionResult Save(Customer customer) { Customer customerToUpdate = repository .GetById(customer.Id); customer.GivenName = "test"; repository.Update(customerToUpdate); return View(); } Does somebody have an idea why the customer is not updated in the first example but is updated in the second example? Why does NHibernate say that there are two open sessions?

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• Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

  - by ultan o'broin

  Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments.  Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience.  3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way,  with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be  unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content?  Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners.  8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ... 

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• What Is the Experience Revolution – and Why Does it Matter?

  - by Charles Knapp

  Customer experience is how your customer perceives the sum of their interactions with your organization throughout their buying, service delivery, and ownership experiences. In our highly connected online, phone, social, and mobile interactions, it’s easy to lose a dissatisfied customer – who can readily dissuade future customers. Nevertheless, great brand experiences still deliver top margins and low-cost repeat business. The Experience Revolution seamlessly connects customer-facing interactions with employee-facing CRM transactions. While your organization has invested in some of these capabilities, how well do the pieces work for your customers? Is it time for your organization to join the Experience Revolution? We invite you to join Oracle President Mark Hurd for an incredible, educational evening on June 25, from 6:00 – 9:00 p.m. in New York City.  Attend to see and learn: What leading brands do to win over customers How to unlock the value of customer experiences The bottom-line effect of great experiences Why doing nothing is not an option

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• Have you worked with poorly designed application ?

  - by Vinoth Kumar

  Well , I have been asked to work in a Java web application that is very very poorly designed . In the name of "making this easy" , they have come up with their own "framework" to make things extremely difficult to understand . I am struggling to figure out the control flow . Do you have any such experience ? What do you do in such situations when the guy who has "designed" it has already left the company ?

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• What is the technical reason that so many social media sites don't allow you to edit your text?

  - by Edward Tanguay

  A common complaint I hear about Facebook, Twitter, Ning and other social sites is that once a comment or post is made, it can't be edited. I think this goes against one of the key goals of user experience: giving the user agency, or the ability to control what he does in the software. Even on Stackexchange sites, you can only edit the comments for a certain amount of time. Is the inability for so many web apps to not allow users to edit their writing a technical shortcoming or a "feature by design"?

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• Verizon Business Delivers New Sales and Support Tools

  - by michael.seback

  Verizon Business Delivers New Sales and Support Tools and Improves System Performance by 35% Verizon Business, a unit of Verizon Communications, is a global leader in communications and IT solutions. With one of the world's most connected internet protocol networks, Verizon Business delivers communications, IT, security, and network solutions to many of the largest businesses and governments. ..."Our work with Accenture to upgrade our Oracle systems has improved system performance significantly. In a recent survey, 84% of users said performance was 'faster' or 'much faster.' Plus, our sales and support staff have new tools to improve productivity and customer service, which ultimately drives customer retention and revenue." - Rob Moore, Director Verizon Business ...Read more.

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