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• Alternatives to Citrix GoToAssist ?

  - by Evan Carroll

  Citrix GoToAssist is a really nifty little web application for customer support that allows you to take control of someones OSX, or Windows machine. Essentially, it works likes this: You log in to your management console You get a code You give them a code, and a website (fastsupport.com) They go there and enter in the code They accept the browser applet which installs a program on their computer You have control of their desktop You can see their desktop, configure applications, etc. They can also see when you disconnect. It is really rather nifty, but it doesn't support Linux and it is rather expensive (660$ a year). Does anyone know of any alternatives to this? I'm looking for a solution as simple on the user as this one, that doesn't require firewall configuration or setting up ssh/vnc/rdesktop etc.

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• Macros in Excel 2010 hangs

  - by Ahmad

  I have a spreadsheet with several macros. Generally, when previously using Excel 2007, a user clicks a button and everything works as expected (calculations, some email sending & file I/O). Typically, the expected run-time is about 90 seconds. The spreadsheet is a xlsm file created with Excel 2007. With Excel 2010 however, the same user process results in a non-responsive excel and forces us to kill excel from the task manager. Some note that I have gathered so far in trying to debug this issue: When monitoring CPU usage, it seems that Excel does start the macro. CPU usage increases as expected to about 47% for a few seconds. Excel.exe than drops to 0% usage and I now have a non-responsive Excel (even after 1 hour). If I set debug break points across modules and different functions and step through the code (after clicking the button) , the process works as expected albeit much slower. To add, there were no exceptions. I am at a complete loss as to what the issue may be. I initially thought it may be the add in that is being used but that was debunked by point 2. This seems to be a very odd situation. I can provide more information if required, but I'm at wits end about the root cause could be. I need help in diagnosing and resolving this issue.

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• How can I move linked Word/Excel files without breaking the links under Windows 7?

  - by DOUG NEEDHAM

  I currently operate under Windows XP and have multiple links between my Word and Excel files. I have to upgrade to Windows 7. When the .doc and .xls files are converted to .docm and .xlsm, respectively, the links no longer work. The Word document is still attempting to point back to the old .xls file rather than the new file. Also, creating new links between Word and Excel within Office 2010 doesn't seem to work. I create the new link, switch it from "Auto" to "Manual" and everything works fine. But when I copy the files to another folder, the Word document is still trying to link to the file in the previous folder rather than the new folder. This always worked in Windows XP. I've been using linked Word/Excel documents for 10+ years and have never really had a problem. I'm very careful to maintain Word and Excel filenames when moving the files to a new folder. The process has always been to 1.) move the files, 2.) update the links, 3.) rename the files, and 4.) update the links again. It's my understanding that under Windows XP, links between Word and Excel are relative. But under Windows 7 (and Office 2010?), those same links become fixed.

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• Multi-Document TOC showing in wrong order

  - by Jeremy DeStefano

  I had a large document that was having formatting issues, so I split it into 2 files. Chapters 1-7 are in the main doc with the TOC and a second doc has chapters 8-12. I have the following: {TOC \O "1-3" \H \Z \U} {RD \f "MCDPS Training Manual Part2.docx"} The TOC is created and has entries from both documents, however its showing the entries from Chapter 8-11 first and then Chapter 1-7. I've read that it should list them based on page numbers, but its not. Chapter 8 starts at page 121, yet its listing it first. How can I get it to show the TOC from the main doc first and then the RD?

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• Cross-match a number of worksheets to one master worksheet

  - by Carter

  Hopefully the title is not too confusing. Basically, I have a master list of addresses and those addresses are listed in multiple columns (Column A - street number, Column B - street name, Column C - street type etc) and I get a another set of addresses on a daily basis with the same address formatting. What I need to do is cross-match the daily changing list of addresses to the first list to remove any matching entries. So, for example, if the first list has 123 Main St on it, I have to ensure that there are no entries of 123 Main St on any subsequent daily lists. I'm using one address as an example but the lists contain upwards of 10000 addresses that have to be cross matched. I don't need them flagged or highlighted, just deleted from the daily lists (though if they have to be flagged or highlighted, I could work with that) Any help here would be much appreciated.

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• How to change the default amount of increase indentation in Word 2007?

  - by Tony_Henrich

  The default amount of "increase indentation" whenever I highlight a few lines to indent is too big for me. I would like to halve that amount. How do you set this? I don't want to set this every time I indent.

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• Creating different margins on the first page of a word template

  - by Paul

  I have a letterhead template and I need the first page left margin to be larger than subsequent pages. I've seen the option of placing a text box or image box in the header to push the text but this ends up throwing off the tabs and bullet list indentation markers. I thought of setting up the first page using two columns and pushing the text to start on the second column but I can't seem to find a way to get the text to switch back to 1 column on the second page when it is created from text overflowing. Does anyone know how something like this is possible? Thanks in advance, Paul

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• How can I publish MS Access project (forms and all) to the web?

  - by Yaaqov

  I'm not sure if this is even possible with Access 2007 (or 2010 Beta), but I would like information on ways to make a project with forms, macros and modules accessible via the Web. Any good links or books would be appreciated. Thanks.

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• Office 365 - unable to deactivate

  - by Jake

  We are using Office 365 ProPlus 2013. A new user tried to activate their install and received the error that they had reached their install limit of 5 machines. Upon clicking the link the deactivate previous installs that appears in that error dialog, the user is taken to their Office software management tab. Usually, if the user has previous installs, they are listed here and the user is able to deactivate. However, in this case, previous installs do not appear and it seems something else may be the problem. I am looking for any suggestions as to what may be the problem, thanks.

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• MS Word custom dictionary making spellcheck slow - ideas?

  - by ezuk

  I have a user who edits technical materials. She uses MS Word's Custom Dictionary all the time for spelling; it has grown very large, and is now making spell check very slow. All of the advice I've read online says to disable the custom dictionary. This is an easy solution, but is not workable for the user, because she actually needs this dictionary. So, is there any way to optimize the custom dictionary and/or Word itself, so that a large dictionary file doesn't slow things down quite so badly? Many thanks. Update after suggestions: I ran contig on the file, and it reports just 1 frag, so that's not the issue I think. The file is 9.95KB -- 1,117 lines, each consisting of just a single word. I viewed the file using Notepad and none of the lines seems corrupted, strange, or overly long (no line seems to be over 10 chars or so). Both of your suggestions were helpful so I will upvote both; any further tips would be most welcome.

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• How can I copy and paste formatted text in Excel?

  - by Landy

  Before I ask question, I've searched but only found ways of copy and paste "formatted cell". That's not what I need. I want to use an example to explain my requirement: There are 2 cells in a sheet. Cell_A's text is "aaaaabbbbb", and "aaaaa" is green, and "bbbbb" is red. Cell_B's text is "ccccc" and "ccccc" is black. I want to copy and paste "bbbbb" from Cell_A to Cell_B and keep "bbbbb" in red. But in my environment(Office 2007), "bbbbb" is changed to black as "ccccc", the default format of Cell_B. Is there an easy way to implement my requirement?

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• QR Codes Printing, but Not Printing Correctly - Any Ideas?

  - by SDS

  I am mail merging some QR codes via file paths stored in Excel into a label template in MS Word 2013. I have the whole process with the Ctrl+F9 working properly, but I am stumped on this: On the 30 label sheet I am trying to print I have 6 labels that are repeating information, and stored in duplicated rows in Excel for this print job. All of the labels have 2 images on them, one is a logo and the other one is a unique QR code for that person. For the first set of 6 labels that print out, everything works perfect. However, from the 2nd time the information is printed onward all of the merged fields and logo look correct, but the QR codes are printing strangely. Basically it's the QR code as I want it, but with a copy of itself covering the top left 25% of the QR code. Print preview doesn't show this happening, only once it's printed does it come out like this. I've been trying everything I can think of to fix this and don't know what to do. So far I've: Recreated the document several times, tried duplicating the images in the source folder and giving the links in the Excel document new file paths in case the mail merge feeding from the same .jpg was an issue (even though it's not a problem with the logo) Any help or insight is greatly appreciate because this is a test run for a larger batch run that I need to get done soon :( Thank you!

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• VBA Solution to VLOOKUP with Hyperlinks

  - by Emily2

  I am looking for some help with a VBA solution for preserving hyperlinks when using VLOOKUP on Excel (2010). I have a load of data on Sheet 1 for internal use only, and a cut-down version of this on Sheet 2. Instead of recreating Sheet 2 everytime, I am looking to have a working version which updates everytime Sheet1 is updated. Thus, I have used VLOOKUP on Sheet 2 so that only the desired info is returned on sheet 2. However, the problem was that sheet 1 contained in many cells Hyperlinks to external websites, and this would not pull through to Sheet2 using VLOOKUP. With some help, however, using the following VBA solution the hyperlinks now pull through: Function GetHyperLink(r As Range) As String If r.Hyperlinks.Count Then GetHyperLink = r.Hyperlinks(1).Address End If End Function And I am using the following formula in the relevant cell(s) in Sheet2: =HYPERLINK(GetHyperLink(INDEX('Sheet 1'!$B$1:$B$10001,MATCH(A4,'Sheet 1'!$A$1:$A$10001,0))),(VLOOKUP(A4,'Sheet 1'!$A$1:$B$10001,2,FALSE))) However, the problem is with formatting: every cell on Sheet2 is formatted blue and underlined, even although some of them do not contain a hyperlink! Is someone able to help with a VBA solution/formula to fix this last piece of the puzzle? Many thanks, in anticipation.

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• Excel SUM From Different Sheets IF Date Found

  - by user329005

  I have a workbook with separate sheets for each product (about 20 sheets, adding more on a regular basis). Each product is only available for a certain time frame, and has daily sales data recorded on that product's sheet. I want an overall snapshot across all products from any given date to be consolidated on a new sheet. This would sum from a particular column on each of the other sheets if a corresponding date exists. I have a moderately passable function right now that has a separate VLOOKUP for each product sheet like SUM(IF(ISERROR(VLOOKUP(DATECELL,SHEETNAME!ARRAY,COLUMN... next VLOOKUP, next VLOOKUP etc., but it's incredibly cumbersome to update each function when a new product is added. I'm thinking there's a much easier way utilizing a named group (sheet names), SUMIF, VLOOKUP etc. Then when a new product sheet is added, I can simply add the sheet name to the named group rather than editing all the functions. Any help would be much appreciated!

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• Cross-update Word Fields

  - by Brent Arias

  I want to change a date in a field within my word document, and have it update a couple other fields automatically within the same document. The behavior I'm seeking is basically the same as what a spreadsheet can do. Is this possible? More specifically, if the first page of the document has the date Jan 20 2012, I want to be able to change it, and then watch a couple other dates elsewhere automatically change to either the same date or the same date plus six days. I would also "settle" for having all three fields updated from a central document property (though I don't know how to create one of those properties). Regardless of which approach is used, I want one of the dates to be <value> plus six days such as Jan 26 2012 based on the earlier example I gave.

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• How to link data in different worksheets

  - by user2961726

  I tried consolidation but I can not get the following to work as it keeps saying no data consolidated. Can somebody try this dummy application and if they figure out how to do the following below can give me a step by step guide so I can attempt myself to learn. I'm not sure if I need to use any coding for this: In the dummy application I have 2 worksheets. One known as "1st", the other "Cases". In the "1st" worksheet you can insert and delete records for the "Case" table at the bottom, what I want to do is insert a row into the Case Table in worksheet "1st" and enter in the data for that row. What should happen is that data should be automatically be updated in the table in the "Cases" worksheet. But I can't seem to get this to work. Also if I delete a row from the table in Worksheet "1st" it should automatically remove that record from the "Cases" worksheet table. Please help. Below is the spreadsheet: http://ge.tt/8sjdkVx/v/0

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• How do I copy hyperlink only (and not text) to another cell?

  - by OfficeLackey

  I have a spreadsheet where column A displays names. There are a few hundred names and each has a different hyperlink (which links to that person's web page). I want to transfer those hyperlinks across to a different column which has different text in and no hyperlinks. Not every cell in column A has a hyperlink. There are groups of cells merged together, so A2:A7 has one link, A8:A13 the next, A9:10 the next (i.e. number of cells merged is not uniform). e.g. where A2:A7 reads "Bob" and links to www.bob.com, I want I2:I7, which reads, "Smith," and does not link to anything, to link to www.bob.com. I want to do this repeatedly, copying links from A2:A579 into I2:I579. The information is copied from a table within a web page, and that is where the hyperlinks come from.

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• Excel Extending Equations

  - by Richard

  So I have an excel table that is multiply 1 value against several other values. It looks like this: So I want the equations inside cells C14 to F14 to be B14*C5, B14*C6, B14*C7, B14*C8 respectively. So I can obviously do that manually but I want to learn the faster way. So I know I should use absolute reference for B14, so I can input =$B$14*C5 for cell C14. But then when I do the CTRL extend method where you put the cursor on the bottom right corner of the cell and hold CTRL while you extend the cells. The problem is since I am extending the equation in B14 horizontally to F14, it is incrementing the equation horizontally. So the equation in D14 becomes =$B$14*D5 instead of =$B$14*C6. So how exactly do I increment the equation downwards while I extend the equation horizontally?

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• Is there a way to permanently remove highlighting from editable areas within a protected word docume

  - by CT

  Is there a way to permanently remove highlighting from editable areas within a protected word document? This is in relation to a previous question I had on locking portions of a Word Document located here: http://superuser.com/questions/143860/can-i-lock-or-make-uneditable-portions-of-a-word-document Using this solution, any editable area is highlighted. You can uncheck the Highlight editable area box within the Protect Document bar but if you save and reopen the area is highlighted again. The document is on a network drive. If another user were to open the document it would also be highlighted. Is there anyway to permanently turn this highlighting off so that when a user accesses the document from the network they do not see this highlighting? Using Word 2007.

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• How to I create a table of contents in a Word document that has a mind of it's own?

  - by Howiecamp

  I'm embarrassed to admit that I'm struggling to get a table of contents going in a Word doc that's already been created. I know enough to understand that the TOC is based on the type of the header/style and indentation. My approach so far has been to auto-generate the TOC and then try (unsuccessfully) to fix the problems; perhaps this isn't the best approach in this situation. What's happening is that the TOC is missing half my sections and for others it's adding way too much detail. Again my sense is I have to "fix" individual section headings but I haven't been successful so far.

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• MS Word 2007 Mail Merge fails on ZIP codes with leading Zeros (eg. 01234)

  - by Pretzel

  I have an Excel Spreadsheet with a ZIP code column. For some dumb reason the original spreadsheet I got had all the zip codes stored as numbers, so a ZIP code like 01234 was stored as 1234. Easy to fix with "Format Column" as "Special = ZIP Code". All values like 1234, show up as 01234. Great! When I import it into Word via Mail Merge (to print address labels), the ZIP codes on all the addresses starting with a leading zero (like 01234) revert to their old form (1234). How do I fix this?

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• Outlook 2010 intermittently going offline

  - by BarmyArmy

  Just a quick question to see if anyone can give me any direction in or solve the the following problem: Within the office there are a minority who use Outlook client using IMAP and the rest use Thunderbird on Linux. The people who are using Outlook 2010 are repeated (almost daily) reporting outages of emailing services for hours at a time forcing them to sign in and out etc but the people using Thunderbird do not have any issues what so ever which I assume will rule out an issue with the old mail server we are currently using. Any help in the matter would be hugely appreciated and of course if I can provide any further information to articulate understanding of the issue then please just ask. Thanks!

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• Is it possible to set up rule in Outlook 2010 based on message class?

  - by BFDatabaseAdmin

  I recieve all the undeliverable reports for mailings sent from my company. Moving and cataloguing them can take a while, and it would be handy if I could create a rule that did that for me. The most robust way of doing this would seem to be to run a rule based on the Undeliverable message class. However, I can't see message class as an option anywhere in the advanced rules wizard, and Googling it is no help. EDIT: I already have a rule that searches for "Undeliverable" in the subject header of emails received and moves them, but this only affects traditional emails (i.e. those with a message class of "Message") and ignores actual undeliverable reports. Am I missing something obvious, or can this not be done?

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• Why is only one Excel spreadsheet crippled, but others are fine?

  - by Dallas

  I have an inherited spreadsheet that I really don't want to rebuild at the moment. It's a simple small workbook that is small (< 200 rows that don't even reach to AA) and does nothing more than calculate some totals within the same worksheets. No macros, no external data sources, nothing beyond basic formatting of dates, numbers and strings. I see importing data from CSV/text has created many many workbook connections over time, but even if I delete them all (there were hundreds) it makes no difference in performance. Even clicking to simply change focus from cell to cell takes 10+ seconds, adorned by the spinning cursor and (Not Responding) appending to the title bar and the application locking up. The program seems to "recover" every time, but efficiency of editing this file is obviously seriously handicapped. All other files seem fine in Excel, and other programs have no apparent performance issues. I see Excel is chewing up CPU but I'm not sure how to narrow down what process or service is "clashing" with Excel. I tried the same file on other computers and performance is fine. If I turn off all start-up services and run only Excel, performance is restored... until I start using other programs and then it bogs down again. At this point, I would entertain almost any idea, theory or suggestion that helps pinpoint, solve or work around the issue.

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• Excel 2010 VBA on-start macro execution - Error

  - by Noob Doob

  I have been trying to create a macro to be executed every time I open the document. I tried to use the Open event, but it does not seem to be working. The code is below: Private Sub Workbook_Open() Cells(3, 1) = "WOWWW" End Sub (It might seem ridiculous but I am trying to make any chunk of code to work, to move further with the start-time macro). Each time I open the file, the cell (A3) does not seem to be changing. Any ideas on this? I don't know if it matters, but I don't open the file directly. I open it through opening the Excel program and then File Tab - Open - File. That is because I have a problem if I open the file directly, which is another matter.

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